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Member service representative jobs in Shreveport, LA - 239 jobs

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  • Youree Call Center Customer Service Representative

    FSNB 4.1company rating

    Member service representative job in Shreveport, LA

    FSNB is currently hiring full time Call Center Customer Service Representatives to join our team at our new Call Center in Shreveport, LA. We are a full-service bank which has been family owned and operated for over 75 years. Visit our website at ********************** to learn about our products, services and history spanning more than seven decades. Manage inbound and outbound customer calls in a timely manner Identify customers' needs and wants, do your best to clarify information Research every issue and provide solutions to them Recognize opportunities to upsell our products and services Follow our company's communication “scripts” Keep records of all conversations in our call center database in a comprehensible way Follow our customer engagement strategy Meet acceptable standards for attendance and punctuality Customer Service Representative Requirements: Customer service experience is a plus Must have a high school degree or equivalent Must be computer literate Must be able to sit for long periods of time, have hand dexterity, bend, squat, and lift up to 25 pounds Be open to taking on additional tasks during course of employment. Portray a positive company image Must be able to work a rotating schedule Monday through Friday 7 a.m. to 7 p.m. and rotating Saturdays 8 a.m. to 1 p.m. Skills and Attributes: Excellent verbal communication skills Open-minded to learning and taking on new tasks and concepts Cooperative with co-workers and supervisors Typing skills Benefits: Paid Vacation Paid Personal Leave Medical/Dental Insurance 401(k) Paid Holidays Employee Assistance Program Supplemental Insurance Paid Death Benefit About FSNB: Serving over 75+ years Family owned and managed Serving Shreveport for 10+ years Opening a new call center in Shreveport Promotes from within the company Military and military family friendly
    $26k-31k yearly est. Auto-Apply 60d+ ago
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  • Customer Service Representative PT Floater (Portico & Southfield)

    Porters of Louisiana 4.1company rating

    Member service representative job in Shreveport, LA

    Job DescriptionBenefits: Competitive salary Free uniforms Opportunity for advancement Training & development Customer Service Representative Reports To: Store Manager Employment Type: Part-Time Floater Job Summary: We are seeking a friendly, detail-oriented, and reliable Customer Service Representative to join our team at Porters Cleaners, a professional dry cleaning establishment. This position is responsible for providing excellent customer service, handling garments with care, and ensuring customer satisfaction throughout the garment cleaning process. Key Responsibilities: Greet and assist customers in a courteous and professional manner Receive, tag, and log clothing and other items for dry cleaning or laundry service Review orders with customers and ensure accurate information is collected Answer phone calls and assist with inquiries regarding services, pricing, and order status Operate the point-of-sale (POS) system to process payments and issue receipts Inspect garments for special care needs, damage, or stains; notate on ticket Handle customer complaints or concerns and escalate issues to management as needed Maintain a clean and organized front counter area Assist with packaging completed orders and notifying customers when orders are ready Perform basic opening and closing duties as required Qualifications: Previous experience in customer service or retail is a plus Excellent verbal communication and interpersonal skills Ability to stand for extended periods and lift up to 25 lbs Basic math and computer skills Basic knowledge of filing systems Strong attention to detail and ability to multitask Punctual and dependable work ethic Work Schedule: Monday - Saturday/hours of operation Must be available to work Saturdays or holidays, if needed Compensation: $11.00 - $15.00
    $11-15 hourly 11d ago
  • Customer Service Rep(03054) - 4455 Pines Rd

    Domino's Franchise

    Member service representative job in Shreveport, LA

    RPM Pizza is the largest Dominos franchise in the US. While being #1 in every community, we pride ourselves on helping our team members be the best version of themselves they want to be. From creating smiles to being number #1 we want you to come join the fun? Job Description As an RPM Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers. Your contact with every Customer plays an essential role helping us create smiles by making lives easier. Your professionalism and optimism are vital to creating a pleasant experience for Customers. You are the face of Domino's. WHAT DO CSRs DO? · Provide a fun, happy, and exciting environment for our Customers while taking orders. · Uphold and represent a rock-solid brand image. · Ensure our stores are kept clean and sanitized for our Team and Customers. · Get into the action and make perfect product all the time. · Learn organizational and inventory skills. · Provide amazing Customer service. · Execute time management skills and the ability to multi-task in a competitive work environment. · Help be part of the pizza industry that is leading in technology by using the most advanced equipment. · Demonstrate your own style while working in a diverse work environment. · The ability to take ownership in resolving problems. · Operate all equipment inside the store. WHAT'S IN IT FOR YOU? · Join a winning Team who is the best pizza company in the world & in every neighborhood! · Complete all RPM world class training programs to ensure you are set up for success in your role. · Work flexible fun hours and enjoy great product discounts. · Opportunity to continue your development through RPM Pizza College. · This is the first step for many to owning your own Dominos store. · Learn team building and problem-solving and develop your skills for the future. · Opportunity to give back to the community through partnerships and donations. · Variable hourly (meaning hours vary by week) position with competitive pay. · Medical, dental, vision insurance available if CSR averages 30 or more hours per week during a designated 9 month measurement period. · 401K program available. Qualifications · You must be 16 years of age or older (with a work permit in some areas) and possess a willingness to learn. · Strong communication and basic math skills to count change. · Be outgoing, have a positive, upbeat attitude with strong communication and verbal skills. · Ability to stand, walk, sit, carry, use machines, and lift up to 25 pounds. · Apply on jobs.dominos.com Additional Information All your information will be kept confidential according to EEO guidelines.
    $25k-32k yearly est. 60d+ ago
  • Customer Service Representative

    Doggett John Deere

    Member service representative job in Shreveport, LA

    Customer Service Representative Classification Exempt The Customer Service Representative is responsible for promoting the sale of parts, service and rental within the branch and responding to customer needs for parts and/or service. Essential Functions Sell parts and service to new and/or current customers in a territory to achieve or exceed assigned revenue objectives. Strengthen relationships with established customers and build rapport with potential customers by ensuring customer satisfaction with products and/or services; including keeping customers informed of any changes affecting their equipment and/or business. Build and maintain ongoing awareness of new products, services, competitor activities and market data. Maintain detailed account profiles, prepare sales reports as required and complete all necessary paperwork, including call reports, expense and territory summaries and projections in an accurate and timely manner. Ensure credit applications are actively pursued prior to each sale, or a check is picked up in advance Assist manager in forecasting sales in assigned territory, including setting account targets for sale of parts, service and rental Enhance professional delivery by continuously increasing product and industry knowledge and interpersonal skills Collaborate and knowledge share with various Doggett employees and departments Perform other related duties as assigned Qualifications Excellent Customer Service and multi-tasking skills Outstanding Leadership and People Development Skills Strong Financial focus, including cognitive skills, problem analysis, decision making and quantitative analysis Ability to assess customer patterns and adjust labor and branch focus accordingly Thorough knowledge of all systems, procedures, techniques, equipment, operations, standards and reports that apply to the location Bachelor's Degree or equivalent experience preferred 3+ years of Sales experience preferred Experience in transportation/logistics, field service, consumer products, wholesale distribution or supply chain management preferred Bilingual (English/Spanish) is a plus Travel Requirements As needed Typical Physical Activity Physical Demands consist of sitting, stooping, kneeling, reaching, lifting, standing, walking, typing, talking, hearing and traveling as needed. Ability to lift up to 40 pounds The Customer Service Representative must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately, and without causing significant safety threat to self or others. The statements made herein are intended to describe the general nature and level of work being performed by employees assigned to this job classification. They are not intended to be construed as an exhaustive and inclusive list of all responsibilities, duties, and/or skills required of personnel so classified. Doggett is an Equal Employment Opportunity Employer
    $25k-32k yearly est. 7d ago
  • Customer Service Sales Rep

    Breakway Solutions Marketing

    Member service representative job in Shreveport, LA

    Breakway Solutions Marketing, Inc. is an Advertisement and Marketing Firm located in Shreveport, LA. Breakway Solutions Marketing, Inc. is partnered with several Fortune 500 companies nationwide, we advertise those for companies to help them gain new clientele, generate higher revenue and rebuild a better brand for themselves by hosting events in their name. Professionals with customer service experience are wanted to fill our Customer Service and Sales Representative position. We are currently accepting applications from individuals with experience working in customer service, customer relations, and customer support to work as part of our team. Account Reps will receive training to ensure they have all the skills and knowledge that they require to be successful in this high energy industry. We are seeking candidates that are outgoing, personable & comfortable working in a team environment with a focus on customer satisfaction and professional development. Team-based training sessions ensure that each person in our company has the opportunity to learn from our top representatives. We promote growth from within and encourage our team to work together to reach client & customer goals and improve skills. Specialized training will prepare individuals to work with customers to provide a unique and pleasant sales experience, which fosters acquisition of quality customers and long-term customer loyalty. Job Description/Responsibilities: Contribute to a positive & energetic environment Maintain professional standards in marketing, sales & customer service Customer interaction to promote products & services Participate in daily training sessions & campaign meetings New account acquisition & customer retention Interact with customers daily to review current promotions, provide service quotes and sign on new accounts Work strategically on a lead-based sale campaign Qualifications Desire to participate in professional development and take on new responsibilities Self-motivated and comfortable working both independently and as part of a team Customer service or customer relationship experience Ability to perform at a high level in a fast paced environment Additional Information All your information will be kept confidential according to EEO guidelines.
    $25k-32k yearly est. 20h ago
  • Customer Service Representative - Shreveport, LA

    Kedia Corporation

    Member service representative job in Shreveport, LA

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $25k-32k yearly est. 20h ago
  • Customer Service Representative - State Farm Agent Team Member

    Neil Shipp-State Farm Agent

    Member service representative job in Shreveport, LA

    Job DescriptionBenefits: License reimbursement 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: I opened my agency in 2025 after spending eight years in the insurance and financial services industry, which gave me a strong foundation for understanding clients needs and helping them protect what matters most. Im a proud LSU graduate, a devoted husband, and a parent to four amazing kids three girls and one boy. My love for Louisiana culture runs deep, and that same passion carries into the way I run my business. Our office is built on the values of consistency and integrity. We strive to create a supportive, welcoming environment where both our team and our customers feel valued and cared for. We keep things fun too from simple traditions like Donut Fridays to celebrating wins together as a team. If youre someone who values doing the right thing, enjoys working in a collaborative environment, and wants to build a meaningful career helping others, youll feel right at home here. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Neil Shipp - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $25k-32k yearly est. 11d ago
  • Customer Service Representative - State Farm Agent Team Member

    Andrew Robinson-State Farm Agent

    Member service representative job in Shreveport, LA

    Job DescriptionROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Andrew Robinson - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $25k-32k yearly est. 26d ago
  • Customer Service

    Arnold Family of Restaurants, LLC

    Member service representative job in Mansfield, LA

    Job Description Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime. The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old. Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!
    $25k-50k yearly est. 21d ago
  • Customer Service Rep I (58831)

    Frymaster 4.3company rating

    Member service representative job in Shreveport, LA

    We are Frymaster! We design, manufacture and supply best-in-class commercial fryer equipment for the global foodservice market. We empower you to grow with us. We recognize you and reward you. We win together as one team. As Customer Service Rep I, you will be responsible for monitoring and keeping track of customer purchase orders, process debit/credit memos, logistics management and provide knowledgeable support for their assigned territory. Work is focused on responding to inbound customer calls and emails related to processing sales orders and resolving routine order/delivery issues. They may train or mentor lower-level CSRs. Reporting directly to the Customer Service Manager, this position is based in Shreveport, LA. Major Accountability: Entering, monitoring, and tracking customer purchase orders Process debit/credit memos through the software system Logistics support/resolutions Providing knowledgeable customer support for assigned territory Maintain a good relationship with factory representatives and dealers Key Tasks & Responsibilities: Receive customer purchase orders via email for processing Resolves routine and basic problems and communicates solution or requested information to the customer Communication with outside sales team and internal departments May utilize a customer relationship application or database to record activities and research product information Work is routine or follows standard procedures May train or mentor less experienced CSRs Qualifications Education & Experience: High School diploma or equivalent 1-3 years of Customer Service experience required Manufacturing background preferred but not required Skills & Abilities: Familiar with MS Office applications; ability to operate all related equipment for the role Customer oriented; capable of effectively dealing with all levels of internal and external contacts Effective communications and interpersonal skills Time management skills Basic planning and problem solving/analytical skills Able to function in a fast-paced environment coping with frequent changes, delays or unexpected events Working Conditions: Normal office environment Must be able to sit for long periods of time Must be able to lift 25 pounds Our Benefits: We believe that our people our one of our most valuable assets. That's why we provide our employees with a competitive benefits package that helps protect their health, income and lifestyle. Some offerings are dependent upon the role, work schedule, or location, and can include the following: Competitive wage Healthcare (medical, dental, vision) 401(k) savings plan Wellness Program Supplemental Health Plans Employee Assistance Program Training and Development Tuition Assistance Holiday Pay opportunities Employee discounts Paid Time Off (PTO) On-the-job training and skills development Basic Life Insurance Leave Program Employee Events and more… * Frymaster, a Welbilt brand, creates award-winning, innovative, commercial fryers that are taking frying technology to a new level. We've taken the guesswork out of oil management for crews and operators. Our fryers walk crews through step-by-step processes to filter the oil simply and safely to extend oil life and increase profitability. Everybody wins with Frymaster fryers. The Frymaster facility in Shreveport, LA is a division of Ali Group. For more information about Frymaster, visit ***************** To explore more Career opportunities at Welbilt, visit ************************** Welbilt, Inc. is an equal opportunity employer which values diversity in the workplace. All applicants shall receive equal consideration and treatment in employment without regard to race, color, religion, ancestry, national origin, age, sex, marital status, familial status, medical condition, or any other status protected by law. All recruitment, hiring, placements, transfers and promotions will be on the basis of individual skills, knowledge, abilities, and business need. #INDFRY #LI-TR1 #Frymaster
    $27k-32k yearly est. 5d ago
  • Customer Service Representative

    Youngwilliams Pc 4.2company rating

    Member service representative job in Bossier City, LA

    The Customer Service Representative represents the Louisiana Office of Community Development. The CSR provides outstanding customer service to both internal and external customers by professionally answering all customer inquiries and ensuring that customers receive accurate information politely and promptly. Essential Job Requirements Serves as CSR to provide support to callers with general program questions, interprets policy and clarifies information, checks eligibility or renewal status, etc. Receives and responds or refers complaints related to the program. Demonstrates thorough knowledge of programs and other available resources. Recognizes and can communicate internally how this role supports the overall goal to improve Disaster Recovery readiness and interprets policy and clarifies information as needed for the public. Completes work accurately and in a timely manner, accepts accountability for work performance. Receives and responds to phone calls and information requests from stakeholders and the general public regarding general LOCD information. Maintains thorough knowledge of the Department's policies and services. Routes phone calls or messages to the appropriate LOCD contact Assists staff sort, log, and scan mail from stakeholders and the general public Fluently reads, writes, and speaks English Regular and timely attendance Performs all other duties as assigned by direct supervisor and/or LOCD Center Manager. Required Education High School Degree required Some College or Business school preferred Required Experience Inbound Call Center experience - minimum 1 year Strong computer skills and typing proficiency required Ability to maneuver websites proficiently, perform review and locate required information Must be able to type at least 30 words per minute
    $26k-33k yearly est. Auto-Apply 11d ago
  • Customer Service / Sales Representative

    RNR Tire Express and Custom Wheels

    Member service representative job in Bossier City, LA

    Description Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process. As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff. The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential. Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. More Requirements/Responsibilities Customer Service / Sales Representative Requirements / Responsibilities * Making sure that your store meets sales targets / goals * Running promotions * Managing stock levels * Reviewing all Sales Rental Orders for compliance and approval * Analyzing sales figures * Create goals and sales strategies * Contacting all prospects daily from prior interests with RNR * Forecasting future sales * Dealing with customer service opportunities * Maintain competitor sales and promotions knowledge * Training store associates Apart from these specific tasks, we are also looking for this position to quickly advance into an Assistant Manager position. RNR Custom Wheels & Tire Express is experiencing tremendous growth. We offer competitive base pay, commissions, bonuses and a complete benefits package. Other Requirements: Valid State Driver License with a clean driving history We conduct drug screen, & background check Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is important to the success at this opportunity. Special Instructions Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
    $25k-32k yearly est. 60d+ ago
  • CUSTOMER SERVICE / SALES REPRESENTATIVE

    RNR Tire Express and Custom Wheels-Bossier City, La

    Member service representative job in Bossier City, LA

    Job Description Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process. As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff. The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential. Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. Requirements/Responsibilities Customer Service / Sales Representative Requirements / Responsibilities * Making sure that your store meets sales targets / goals * Running promotions * Managing stock levels * Reviewing all Sales Rental Orders for compliance and approval * Analyzing sales figures * Create goals and sales strategies * Contacting all prospects daily from prior interests with RNR * Forecasting future sales * Dealing with customer service opportunities * Maintain competitor sales and promotions knowledge * Training store associates Apart from these specific tasks, we are also looking for this position to quickly advance into an Assistant Manager position. RNR Custom Wheels & Tire Express is experiencing tremendous growth. We offer competitive base pay, commissions, bonuses and a complete benefits package. Other Requirements: Valid State Driver License with a clean driving history We conduct drug screen, & background check Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is important to the success at this opportunity. Special Instructions Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
    $25k-32k yearly est. 16d ago
  • FRONT DESK CUSTOMER SERVICE REPRESENTATIVE

    Holiday Lanes LLC

    Member service representative job in Bossier City, LA

    Job DescriptionBenefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. Responsibilities Receive a high volume of inbound calls and emails Identify the reason for the customers call, collect relevant information, and provide solutions Refer to premade scripts for a variety of customer service topics Use best practices in customer service techniques to develop rapport and build relationships with customers Document all customer interactions Meet personal and team quotas Attend trainings to maintain up-to-date skills and knowledge Qualifications High school diploma/GED Previous experience as a Customer Service Representative or in a similar role is preferred Comfortable using computers and customer management software Excellent phone and verbal communication skills Understanding of active listening techniques Ability to work well under pressure Highly organized with the ability to prioritize projects and manage time effectively
    $25k-32k yearly est. 23d ago
  • Member Service Representative

    Barksdale Federal Credit Union 3.7company rating

    Member service representative job in Bossier City, LA

    As a bank teller, you will be responsible for providing a variety of essential financial services. Your primary duties will include processing deposits, withdrawals, loan payments, cashiers' checks, and cash advances accurately and efficiently. You will balance daily transactions and verify cash totals to maintain accuracy and compliance. In addition to your main responsibilities, you will perform assigned side-jobs and assist other tellers as needed to ensure seamless operations. Your role is crucial in ensuring that members receive prompt, professional service that enhances their banking experience. This position is designed to provide support across multiple branch locations within the Shreveport/Bossier City, LA area. As part of the Teller Pool, you will play a vital role in maintaining smooth daily operations and delivering excellent member service across various branches. Once a full-time Member Service Representative (MSR) position becomes available, you will transition out of the Teller Pool and into that permanent role. While we cannot guarantee the specific branch or location, your permanent assignment will be within the Shreveport/Bossier City area. Job Requirements: High school diploma or equivalent Basic understanding of financial services and products provided by the credit union General knowledge of bank teller policies and procedures Excellent communication and interpersonal skills Proficiency in basic computer skills and willingness to learn new software/systems All employment applications must be submitted electronically. As part of the hiring process, Barksdale Federal Credit Union conducts a comprehensive background check, drug screening and an online skill assessment prior to extending any offer of employment. Benefits: At Barksdale Federal Credit Union we care about our people - and that means offering more than just a paycheck. That's why we offer a benefits package designed to support your whole life - at work and beyond. From health and wellness, time off, and professional growth, you'll find the resources you need to feel confident, supported, and empowered every step of the way. Listed below is a synopsis of the benefits offered by BFCU for informational purposes, which is not intended to be a complete summary of plan terms and conditions. Health & Wellness: Medical, Dental & Vision Insurance: Comprehensive coverage to keep you and your family healthy and confident. 24/7 Teledoc Health Access: Talk to board-certified physicians anytime via phone, app, or video. Mental Health Support: Confidential support through our Employee Assistance Program (EAP) - available to you and your household. Paid Life & Long-Term Disability Insurance: Company-paid coverage for added peace of mind. Wellness Programs: Fun challenges, rewards, and free virtual fitness classes to support your well-being year-round. Time Off & Balance Generous Paid Time Off: 156 hours of PTO annually, plus enjoy 8 paid holidays to recharge and spend time with loved ones. Volunteer Time & Opportunities: Make a difference in your community - we make it easy to get involved. As well as we reward you for doing so! Financial Benefits 401(k) with Company Match: Invest in your future with a competitive retirement plan and employer match. Financial Wellness Tools: Free financial advising, free Barksdale Federal Credit Union membership, and education around money management. Growth & Recognition Education Assistance Program: Get reimbursed for up to 90% of tuition costs, up to the maximum allowable - invest in your future without the financial stress. Career Development: We offer in person and online training, certifications, leadership programs, and more to help you grow. Employee Recognition & Milestones: We also honor employees' tenure milestones through our service anniversary program, celebrating their dedication to our mission. NOTE: Please fill out all fields on the application. If it does not apply to you, enter in NA.
    $21k-26k yearly est. Auto-Apply 7d ago
  • Route Service Representative

    Porters Industrial

    Member service representative job in Bossier City, LA

    Job DescriptionBenefits: 401(k) 401(k) matching Bonus based on performance Company parties Dental insurance Health insurance Paid time off Parental leave Training & development Vision insurance Job Requirements: OVERVIEW : Motivated, hard-worker to deliver and service customers with uniforms, mats, facility service products, and services to ensure complete customer satisfaction. This Company Describes Its Culture as: Customer Service-oriented Quality and Customer Satisfaction focused Outcome-oriented Results-Focused with a Strong Performance Culture StableStable, Third Generation Locally Owned Team-oriented Cooperative and Collaborative Environment Management: Service Director/Service Manager/Service Specialists Work Remotely No Job Type: Full-time (4 days per week, most weeks) Pay: From $44,200 to $85,000 per year Compensation Package: Commission pay with $44,200 base salary Schedule: 4-day work week Day shift No weekends Ability to Commute: Bossier City, LA (Required) Delivery Deliver clean uniforms, mats, and facility service products, return soiled products to the plant on time, and manage customer needs weekly. Manage customer par levels to avoid overstocking flat goods. Manage the customers uniform program to ensure quality garments, avoid unnecessary ordering, and ensure customer satisfaction with their appearance and safety. Problem SolvingCommunicate all problem situations to the customer with a plan on how to eliminate the problem. When necessary, request aid and assistance from Service Management. Build RapportDevelop a good relationship with each customer by providing for their needs and following through on requests and suggestions. Sales Be responsible for selling/adding to the route and meeting sales goals. Direct Sales ProductsSell additional rental services and direct sell products to existing customers based on their needs and Porters assigned goals. Look for and report selling opportunities to both management, the Direct Sales Dept., and the New Account Sales Dept. Ensure customer retention by always maintaining service agreement terms. Material Cost Be responsible for: Daily Cash Company Inventory Delivery Vehicle Equipment Personal Requirements: Physical Be able to climb in and out of a delivery truck while carrying product. Climb & CarryClimb stairs carrying product up to 75 lbs. TemperaturesWithstand extreme temperatures in the Summer and Winter. Communication Oral CommunicationEffectively express oneself in individual and group situations. Written CommunicationClearly express and understand ideas in writing and in good form. ListeningReceive and use information from oral communication. Interpersonal ImpactMaintain personal appearance and company vehicles professionally. Create a good first impression. InitiativeInitiate new ideas to get the job done by going beyond the normal performance expectations of the position. Tolerance for StressHandle all situations (i.e., time pressure, deadlines, task difficulty). Rapport BuildingMeet people easily and be liked; get along well with people and earn their trust; build rapport through listening and oral communication skills. Job KnowledgeUnderstand and implement all Company policies and procedures that affect job responsibility. JudgmentDevelop alternative courses of action and make decisions that are based on logical assumptions and facts. Decisions must be made in the best interests of the customer and the company. Training Requirements OSHA Training/Onboarding paperwork Plant Training/ Product Information Company/Route Orientation/Ride-a-Long Training Industry Business Supplies & Equipment Textiles/Linens Facilities Services Uniforms/Protective Apparel Job Functions Customer Service Delivery Safe Driving Safe Material Handling Benefit Conditions : Only full-time employees are eligible
    $22k-31k yearly est. 16d ago
  • Financial Services Representative

    Worldacceptance

    Member service representative job in Bossier City, LA

    World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek's Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We're an energetic team looking for a Financial Services Representative to guide customers on their financial journey. As a Financial Services Representative, you're the face of World Finance - empathizing, empowering, and engaging with our customers. The primary responsibility of the Financial Services Representative is to assist the Branch Manager in operating the branch effectively and efficiently and to maximize growth. This position is expected to utilize sound lending skills, maximize potential profits, and follow policies for effective collection of accounts. This position is also responsible for providing excellent customer service which is an essential part of marketing the branch and Company culture. Hourly Pay: $15 What you'll do: Guide customers toward upward credit mobility through good financial choices. Provide top-tier customer service, assisting customers with questions, concerns, and products. Process and prepare loan applications. Take and process payments. Prepare loan documents and execute loan closing on current renewal loans. Balance assigned cash drawer daily. Prepare and complete the daily branch bank deposit and possibly transport money (operating cash, interim deposits, daily deposits) to and from the bank. Maintain strong customer relationships and build community within your branch. Other duties include but are not limited to: Call approved and unmade applications to close loans daily. Help build tax clientele and provide tax services. Send complete and accurate credit denial letters within 30 days from the date of application. Pay branch expenses as instructed by Branch Manager. Experience (and Requirements) that will WOW us! Must be able to demonstrate self-confidence and organizational skills. A history of choosing kindness, showing compassion, and helping others. The willingness to seek quality-driven solutions and embrace new ideas. Absolute team player - pitching in when needed and accepting help, too. To perform this job successfully, an employee must have basic computer skills. A valid driver's license & access to a dependable vehicle. Must possess a valid driver's license & reliable transportation to independently transport bank deposits and fulfill other required job responsibilities. Why World? We hire from within: we want to see you grow and climb in this company. Each year, we promote 80% of Financial Services Reps to management. 75% of World's Operations Executives moved up from a similar role. We pay you to give back: employees get paid volunteer hours each year. Health, dental, vision, and life insurance are available to full time team members the 1st of the month following 30 days. Paid holidays, vacation time, and a 401(k) plan (including company match). Be part of a team with clear values, strong community, and a sense of belonging. We'll get you home for dinner: your life outside of work is priority #1 You'll make a positive impact on the lives of the customers you serve. Who is World? Since 1962, World Finance has helped millions of people unlock their financial good. We aid customers in overall financial wellness, celebrating the hundreds of thousands of customers able to achieve better credit each year. Based in Greenville, SC, World reaches over one million customers annually - turning their financial possibility into reality through services like personal loans and tax preparation. With over 1,200 branches in 16 states, World is proudly rooted in the communities it serves. Our goal is to see our customers thrive, growing their credit and accessing more opportunities. We set ourselves apart as the financial partner with heart, offering an ever-expanding menu of customer-focused services and a commitment to teamwork, community, and care. Physical Demands and Working Conditions: • Frequently stationary with regular movement throughout the office; occasional climbing, kneeling, bending, twisting, and reaching. • Occasionally lifts up to 5 lbs. and may exert up to 30 lbs. of force (e.g., opening file drawers). • Requires regular use of vision, hearing, fine motor skills, and verbal/written communication. • Fast-paced, high-demand environment with shifting priorities and tight deadlines; requires professionalism, multitasking, adaptability, and collaboration. • Occasional local travel; may include extended hours, evenings, or weekends. • Standard indoor office setting with shared workspace, typical noise, lighting, and temperature. • Frequent customer and coworker interaction; must communicate clearly and professionally in person, by phone, and electronically. • Regular, reliable attendance and punctuality are essential. Disclaimers: Employees must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance will provide unless doing so would impose an undue hardship. Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. The employer reserves the right to modify, assign, or reassign duties, responsibilities, and activities at any time with or without notice as needed to meet business needs. It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.
    $15 hourly Auto-Apply 14d ago
  • Customer Service Sales Rep

    Breakway Solutions Marketing

    Member service representative job in Shreveport, LA

    Breakway Solutions Marketing, Inc. is an Advertisement and Marketing Firm located in Shreveport, LA. Breakway Solutions Marketing, Inc. is partnered with several Fortune 500 companies nationwide, we advertise those for companies to help them gain new clientele, generate higher revenue and rebuild a better brand for themselves by hosting events in their name. Professionals with customer service experience are wanted to fill our Customer Service and Sales Representative position. We are currently accepting applications from individuals with experience working in customer service, customer relations, and customer support to work as part of our team. Account Reps will receive training to ensure they have all the skills and knowledge that they require to be successful in this high energy industry. We are seeking candidates that are outgoing, personable & comfortable working in a team environment with a focus on customer satisfaction and professional development. Team-based training sessions ensure that each person in our company has the opportunity to learn from our top representatives. We promote growth from within and encourage our team to work together to reach client & customer goals and improve skills. Specialized training will prepare individuals to work with customers to provide a unique and pleasant sales experience, which fosters acquisition of quality customers and long-term customer loyalty. Job Description/Responsibilities: Contribute to a positive & energetic environment Maintain professional standards in marketing, sales & customer service Customer interaction to promote products & services Participate in daily training sessions & campaign meetings New account acquisition & customer retention Interact with customers daily to review current promotions, provide service quotes and sign on new accounts Work strategically on a lead-based sale campaign Qualifications Desire to participate in professional development and take on new responsibilities Self-motivated and comfortable working both independently and as part of a team Customer service or customer relationship experience Ability to perform at a high level in a fast paced environment Additional Information All your information will be kept confidential according to EEO guidelines.
    $25k-32k yearly est. 60d+ ago
  • Customer Service Rep(05287) - 5604 Hearne Ave

    Domino's Franchise

    Member service representative job in Shreveport, LA

    Job Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older. General Job Duties For All Store Team Members · Operate all equipment. · Stock ingredients from delivery area to storage, work area, walk-in cooler. · Prepare product. · Receive and process telephone orders. · Take inventory and complete associated paperwork. · Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills · Ability to comprehend and give correct written instructions. · Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills · Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). · Must be able to make correct monetary change. · Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. · Ability to enter orders using a computer keyboard or touch screen. Work Conditions EXPOSURE TO · Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. · In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. · Sudden changes in temperature in work area and while outside. · Fumes from food odors. · Exposure to cornmeal dust. · Cramped quarters including walk-in cooler. · Hot surfaces/tools from oven up to 500 degrees or higher. · Sharp edges and moving mechanical parts. SENSING · Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. · Depth perception. · Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4". Walking For short distances for short durations Sitting Paperwork is normally completed in an office at a desk or table Lifting · Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. · Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. · Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying · Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. · Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. · Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing · To move trays which are placed on dollies. · A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. · Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending · Forward bending at the waist is necessary at the pizza assembly station. · Toe room is present, but workers are unable to flex their knees while standing at this station. · Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. · Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching · Reaching is performed continuously; up, down and forward. · Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. · Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. · Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks · Eye-hand coordination is essential. Use of hands is continuous during the day. · Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. · Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. · Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. · Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
    $25k-32k yearly est. 7d ago
  • Front Desk Customer Service Representative

    Holiday Lanes

    Member service representative job in Bossier City, LA

    Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job SummaryWe are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. Responsibilities Receive a high volume of inbound calls and emails Identify the reason for the customer's call, collect relevant information, and provide solutions Refer to premade scripts for a variety of customer service topics Use best practices in customer service techniques to develop rapport and build relationships with customers Document all customer interactions Meet personal and team quotas Attend trainings to maintain up-to-date skills and knowledge Qualifications High school diploma/GED Previous experience as a Customer Service Representative or in a similar role is preferred Comfortable using computers and customer management software Excellent phone and verbal communication skills Understanding of active listening techniques Ability to work well under pressure Highly organized with the ability to prioritize projects and manage time effectively Compensation: $10.00 - $14.00 per hour Since 1960, Holiday Lanes has been the go-to destination for family fun and entertainment in Bossier City, LA! Our commitment to providing top-notch experiences for family and friends alike has made us the real deal when it comes to family fun. With a wide range of activities, amenities, including bowling, and over 50 arcade games.
    $10-14 hourly Auto-Apply 60d+ ago

Learn more about member service representative jobs

How much does a member service representative earn in Shreveport, LA?

The average member service representative in Shreveport, LA earns between $17,000 and $35,000 annually. This compares to the national average member service representative range of $21,000 to $45,000.

Average member service representative salary in Shreveport, LA

$24,000

What are the biggest employers of Member Service Representatives in Shreveport, LA?

The biggest employers of Member Service Representatives in Shreveport, LA are:
  1. Planet Fitness
  2. Barksdale Control Products
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