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Member service representative jobs in Smyrna, GA - 2,236 jobs

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  • Head of Customer Growth & Data Platforms

    Inspire Brands, Inc. 4.3company rating

    Member service representative job in Atlanta, GA

    A leading multi-brand restaurant company is seeking a Director of Product - Customer Growth and Data Platforms in Atlanta, Georgia. This role involves strategizing and managing the customer and marketing data product ecosystem, leading a team, and collaborating across functions to drive measurable business impact. Candidates should have significant experience in product management, Martech stack, and team leadership. The position also emphasizes innovation through technology adoption. #J-18808-Ljbffr
    $25k-31k yearly est. 4d ago
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  • Customs Entry Agent

    CEVA Logistics 4.4company rating

    Member service representative job in Atlanta, GA

    YOUR ROLE Part of a shared service center that operates for multi branches, the Customs Entry Specialist processes the Customs Entry in a timely manner and with accuracy. WHAT ARE YOU GOING TO DO? Receives import files to clear through Customs Ensure import clearance files are compliant with US Customs regulations Resolve and Communicate clearance issues with internal team members and with customers Prioritize shipments based on ETA or other factors Process customs bonds as needed Process steel licenses as needed Communicate entry release Ensure each file is invoiced correctly Help identify areas that need improvement Assist with new customer implementation Stays up to date with current regulations with US Customs WHAT ARE WE LOOKING FOR? Education and Experience: 2-5 years of processing customs entries CHB License is a plus Skills: Basic proficiency in Microsoft Office, internet, web-based and job specific software applications. Extensive excel experience with Adobe PDF knowledge is a plus Fluent in English, both written and oral Characteristics: Ability to learn all aspects of the team's work, and to provide cover and assistance on a regular basis. Organizational and time management skills. Self-starter, sense of urgency, communication. Customer focused. WHAT DO WE HAVE TO OFFER? With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We are a team in every sense, and we support each other and work collaboratively to achieve our goals together. It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role. ABOUT TOMORROW We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.
    $27k-33k yearly est. 2d ago
  • Customer Service Representative

    Insight Global

    Member service representative job in Marietta, GA

    FULLY ONSITE - Marietta, GA 30062 - must have reliable transportation M-F (8-4pm) 6-month contract to hire Required Skills & Experience • Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint. • At least 1 year of customer service experience • 1-year related experience preferably within a transportation/logistics/supply chain/warehouse environment • Strong customer service skills and the ability to satisfactorily resolve issues • Solid ability to multitask with exceptional organizational skills • Ability to thrive under pressure while delivering solutions that exceed customer expectations Job Description: As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service. You'll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience Day to Day: • Assist customers and business partners via telephone and email • Handle customer complaints in a calm, professional manner • Diagnose, assess, and resolve problems or issues • Monitor progress of delivery routes • Scan haul-away pods and verify stamps • Process changes or cancellations to delivery orders Compensation: $19.50/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
    $19.5 hourly 5d ago
  • Customer Service Associate

    Ashworth Golf 3.9company rating

    Member service representative job in Conyers, GA

    As a Customer Service Associate, you will lead the effort to deliver a world-class experience for our customers. For Ashworth, that means owning all of the operational aspects of delivering high quality custom embellished products accurately, on time and complete, minimizing friction points for both the sales representatives and especially the customer. You will work closely with Customer Service, Sales and Graphic Design to ensure all orders are production ready to meet customer expectations and delivery deadlines. You love being in the trenches and working directly with the customer and Ashworth Team members to solve problems and deliver results. You bring a natural curiosity to work every day to ask the right questions to build better processes and procedures that will drive better results. Your energy and enthusiasm are contagious and help bring the best out of the people around you. Your organizational and analytical skills enable you to effectively manage our embellished order pool and be a natural problem solver. You are collaborative and have impeccable follow through and attention to detail. Role and Responsibilities: Work closely with Sales and Customer Service to ensure detailed and accurate embellished orders are being entered into RepSpark and flowing to NetSuite. Own the company embellished order pool and work to ensure all embellished orders are production ready in a timely fashion to allow the operation to begin production: 1- Identify and chase artwork needing approval 2- Order approved Heat Transfers and Appliques required to fulfill orders 3- Work closely with 3rd party embroidery partners to manage workflow, priorities and quality execution, including coloring of embroidered orders 4- Work closely with the Operations team to manage workflow, priorities and quality execution of Heat Press orders Communicate proactively with customer service and sales representatives when problems arise and bring solutions to the table Leverage NetSuite reporting and available Business Intelligence tools to monitor, measure, track and report on all embellished orders. Qualifications: BA/BS degree preferred. Minimum of 3 years of relevant work experience; experience with Embellishment Services is highly desirable. Possesses mid-level Microsoft Office skills (Word, Excel, PowerPoint) Experience working within Enterprise Systems, WMS and Business Intelligence / Business Analytics solutions. NetSuite experience is preferred but not required. Skills: Enthusiasm and commitment to deliver high quality embellished products Strong verbal, written and interpersonal skills Exceptional listening skills Ability to organize and prioritize work and meet deadlines Proactive/Problem solving mindset Effective team player who collaborates with others and shares ideas Demonstrate high standards of ethical conduct
    $24k-30k yearly est. 3d ago
  • Client Management Specialist

    Hire Score LLC

    Member service representative job in Duluth, GA

    Work for a leader in the custom packaging industry with an amazing culture and a collaborative team! Flexibility to work hybrid, 3 days in office and 2 days remote, after training. What will I do? As a Client Management Specialist, you will work closely with clients, suppliers, sales and internal teams to best meet client needs. This role assists with managing client product and business portfolios including creating client and supplier correspondence, processing orders, maintaining distribution spreadsheets, project tracking, research and managing budgets. The Client Management Specialist is the primary person responsible for following and managing an order from inception to payment. Communication, detail orientation, accountability, positivity, and time management are key to success. Ensure client portfolios and sales teams align to and emulate the company's policies, procedures, and behavioral expectations. Leading with quality and heart in every interaction. Communicate with sales agents, project managers, branch and corporate partners, clients, warehouse personnel and suppliers. Assist with initiating quotes in support of client product requests. Receive, process and place client orders including scheduling shipment of goods via land, air and or sea. Own and process Quality Management Standard documents - including ISO forms, Return Material Authorizations (RMA) and quality control action plans. Within the ERP system, capture of all supporting documentation for orders and portfolios included but not limited to freight invoices, inventory management documents and coordinate product receipt and release from location warehouse. Partner with Corporate Depts to ensure orders are processed for billing in a timely manner Requirements: Proficiency in Microsoft Word, Excel, Outlook and virtual communication and collaboration tools - such as Microsoft Teams, Webex and Zoom. ERP (Enterprise Resource Planning) system experience required. Experience in a corporate sales and service environment is preferred. This role offers the opportunity to work a hybrid working model following training. Submit your resume today!
    $35k-60k yearly est. 2d ago
  • Inbound Customer Service Representative (Financial)

    VXI Global Solutions LLC 4.2company rating

    Member service representative job in Morrow, GA

    It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. VXI is looking for highly motivated and qualified Customer Service Representatives * to work full-time on-site in our world-class contact center in Morrow, GA *. As a Customer Service Representative, you will be responsible for providing excellent customer service and support to our client's cardholders who are calling in for support with their pre-paid cards or with inquiries related to fraudulent activities and suspicious transactions involving their credit cards. You will handle inbound customer inquiries, resolve issues, and assist customers with card-related matters. You will also play a critical role in mitigating fraud risks by identifying and investigating potential fraudulent incidents, providing support to affected cardholders, and taking appropriate actions to protect their accounts and personal information. You will be a crucial link between our client and their customers, ensuring a positive and seamless cardholder experience. * Key Responsibilities: * * Customer Support: Handle inbound calls from cardholders and address their inquiries, concerns, and issues promptly and professionally. Provide accurate information about card features, usage, and benefits. * Problem Resolution: Troubleshoot and resolve customer issues related to card activation, balance inquiries, transaction disputes, lost or stolen cards, PIN resets, and other card-related matters. Utilize available resources and systems to efficiently resolve problems * Fraud Investigation: Receive and process inbound calls from cardholders who report suspicious transactions, unauthorized charges, or potential fraud on their accounts. Conduct thorough investigations to determine the legitimacy of these claims * Transaction Verification: Utilize available tools and resources to verify the authenticity of suspicious transactions, identifying potential patterns of fraudulent activity. * Account Maintenance: Assist customers with updating their account information, verifying identity, and ensuring compliance with security and regulatory requirements * Promote Additional Services: Educate customers about additional services, promotions, and rewards associated with their pre-paid cards, with the aim of increasing customer satisfaction and loyalty. * Fraud Prevention Education: Educate cardholders on best practices for protecting their accounts, recognizing common fraud schemes, and utilizing security features to ensure a safe card usage experience. * Compliance: Ensure adherence to company policies, procedures, and industry regulations to safeguard customer information and maintain data privacy. * Documentation: Maintain accurate and detailed records of all customer interactions, inquiries, and resolutions in the call center database or CRM system. * Operating hours * * Monday-Sunday from 7 am-12am EST **** You must be available to work anytime during center operating hours including Saturdays, Sundays and holidays **** * Training * * Monday-Sunday from 7am-12am EST **** You must be available to attend 100% of your training, no time can be missed **** * What You Bring * * High school diploma or equivalent; further education or relevant certifications are a plus. * Proven experience in a call center or customer service environment, fraud detection, risk management, or financial services. * Excellent communication skills, both verbal and written, with the ability to convey complex information clearly and concisely. * Strong analytical skills with the ability to detect and investigate suspicious patterns and transactions. * Empathetic and patient approach when dealing with customer inquiries and concerns. * Strong problem-solving skills and the ability to think on your feet to resolve customer issues effectively. * Familiarity with the payment industry, prepaid cards, or financial services is advantageous but not required. * Ability to work in a fast-paced environment and handle a high volume of customer interactions while maintaining composure and professionalism. * Basic computer literacy and proficiency in using customer service software and systems. * Flexibility in working shifts, as call centers often operate 24/7. * What you will get * * Full Health Insurance (Medical, Dental, & Vision) * Fun Work Environment * Abundant Advancement Opportunities Equal Opportunity Employer: disability/veteran * Cell phone benefits for employees - $25/month per line for unlimited phone, text and data. **Restriction may apply * Referral for Life Program ™- The referee receives a residual bonus every pay period If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
    $23k-29k yearly est. 4d ago
  • Customer Support Specialist

    Advanced Charging Technologies

    Member service representative job in Atlanta, GA

    The Customer Support Specialist supports the onboarding, coordination, and ongoing success of ACT dealer and reseller relationships. This role focuses on execution, administration, and coordination rather than independent decision-making. The position works closely with sales, service, data, and accounting teams to ensure timely dealer setup, system rollouts, and responsive customer support in compliance with California wage and hour requirements. Responsibilities: Support onboarding of new dealer relationships, including documentation, system setup, and coordination with internal teams. Participate in dealer meetings and calls alongside Dealer Development Managers. Collect and process dealer paperwork such as supplier codes, credit applications, and resale certificates. Enter and maintain accurate dealer and customer data in CRM (Microsoft Dynamics). Assist with system rollouts and dealer training related to ACTview, Battview, warranties, RMAs, and technical requests. Produce routine reports from connected devices and dealer sites. Serve as a liaison between dealers and internal teams (sales, service, engineering, data/NOC, accounting). Support periodic business reviews by compiling summaries, reports, and action items Monitor dealer parts stocking activity and flag gaps or issues to leadership. 25% Regional travel in the Southeast and occasionally Northeast and Midwest All other duties as required. Skills / Other: Strong organizational and time-management skills with the ability to handle multiple requests. Clear and professional written and verbal communication skills. Customer-service mindset with attention to detail. Ability to follow established processes and escalate issues as needed. Proficiency in Microsoft Excel and Word; CRM experience preferred. Ability to work effectively with cross-functional and remote teams. Education/ Training: High School graduate or equivalent, required.
    $30k-43k yearly est. 5d ago
  • Phlebotomist Specialist-Client Office

    Labcorp 4.5company rating

    Member service representative job in Cumming, GA

    At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step! We are currently seeking a Phlebotomist to work in a client office. In this role you will provide exceptional customer service, perform skilled specimen collections and be the face of the company. In addition, you will be provided opportunities for continuous growth within the organization. * QUARTERLY INCENTIVE BONUS PROGRAM PST's may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Work Schedule: Monday-Friday 7:30am-4:30pm with 1-hour lunch break The hours/location may change/vary based on business need and/or the request(s) of your supervisor or management. Work Location: Cumming, GA This position does not requires you to be fully vaccinated against COVID-19. Job Responsibilities: Perform blood collections by venipuncture and capillary techniques for all age groups. Collect specimens for drug screens, paternity tests, alcohol tests etc. Perform data entry of patient information in an accurate and timely manner. Process billing information and collect payments when required. Prepare all collected specimens for testing and analysis. Maintain patient and specimen information logs. Provide superior customer service to all patients. Administrative and clerical duties as necessary Assembling equipment such as: tourniquet, needles, disposable containers for needles, blood collection devices, gauze, cotton, and alcohol on work tray, according to requirements for specified tests or procedures, Performing other responsibilities as required, Work with and draw from a wide range patient cases in a confident manner, Maintaining safe, secure, and healthy work environment by following standards and procedures and complying with legal regulations, Verifying or recording identity of patient or donor and converses with patient or donor. Maintaining Refrigerator and Freezer temperatures. Maintain a safe, secure, and healthy work environment, Comply with legal Phlebotomy regulations, Handle urine analysis, blood testing, Perform a variety of routine blood drawing procedures. Travel to additional sites when needed. Job Requirements: High school diploma or equivalent Phlebotomy certification or completed training program from an accredited agency or previous experience as a phlebotomist is required Proven track record in providing exceptional customer service Strong communication skills; both written and verbal Ability to work independently or in a team environment Comfortable working under minimal supervision Reliable transportation required Flexibility to work overtime as needed Able to pass a standardized color blindness test If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today! Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
    $34k-51k yearly est. 7d ago
  • Psychic & Tarot professional readers

    Psychic Link 4.0company rating

    Member service representative job in Atlanta, GA

    Psychic & Tarot professional readers needed for a professional psychic network. Customers are given the quality as all readers hired have been screened prior to hire.
    $26k-46k yearly est. 3d ago
  • Technical Service Representative, P&HS NA, Wisconsin River

    Kemira 4.8company rating

    Member service representative job in Atlanta, GA

    Kemira is a global leader in sustainable chemistry for water intensive industries. For more than 100 years, our chemistry has advanced human progress and quality of life. We call it chemistry with a purpose, better every day. At Kemira, we foster a collaborative and inclusive work culture that empowers our employees to thrive and make a difference. Learn more about Kemira at *********************** We are seeking a driven Technical Service Representative, who will be located in the Green Bay WI area, for our Packaging and Hygiene Solutions segment. The role will support the customers of Green Bay Packaging and Georgia Pacific. The responsibilities include: Installing, servicing, and upgrading equipment in accordance with detailed instructions and work orders. Performing scheduled maintenance on customer installations to ensure that equipment continues to perform reliably. Maintaining accurate service records so that the performance of equipment can be monitored. Providing mmaintenance of Kemira Product. Accepting and assisting in receiving deliveries. Processing jar testing at customer site. Maintaining the customer relationship. Supporting senior sales staff in maintaining customer processes. What you can expect from us: Extensive ongoing technical training and mentoring by industry experts in paper chemistries. Career growth with an industry leader with global advancement opportunities. Performance-based incentive compensation program. Resource base of Kemira's Global Experts on virtually every type of paper chemistry process. Highly competitive benefits package. What you'll bring to the team: Bachelor's degree and/or equivalent field experience in paper/chemical industries Chemical industry knowledge/experience is a plus Excellent interpersonal skills Testing and Analytical ability Proficient in English (Written and Oral) Knowledge of Microsoft office applications Join Kemira and create better every day Please apply with CV no later than January 17, 2026 at kemira.com/careers. Kemira is an equal opportunity employer. #LI-REMOTE Kemira is a global leader in sustainable chemical solutions for water-intensive industries. We deliver tailored products and services to improve the product quality, processes, and resource efficiency of our diverse range of customers. Our focus is on water treatment, as well as on fiber and renewable solutions - enabling sustainability transformation for our customers. In 2024, Kemira reported annual revenue of EUR 2.9 billion with a global team of some 4,700 colleagues. Kemira is listed on the Nasdaq Helsinki. **************
    $32k-44k yearly est. 60d+ ago
  • Associate Representative, Customer Service and Support (1st Shift) - Lithia Springs GA

    APLL External

    Member service representative job in Lithia Springs, GA

    This position is responsible for ensuring that customer orders are processed accurately and efficiently, container loads are maximized, and orders are fulfilled in a timely and cost-effective manner. Work collaboratively with other teams and stakeholders, including external vendors, to meet customer expectations and ensure compliance with regulatory requirements and company policies. Qualifications: General Experience Minimum 1 year of relevant work experience. Good command of English Language. Familiar with PC applications and MS Office tools Managerial Experience Not applicable The hourly wage for this position is $20.78. Candidates are eligible for the following benefits: • PTO • 6 days sick time • 8 paid holidays • 1 paid "Personal Holiday" • Company Bonus Plan • 401(K) SAVE Plan • Annual Fixed Contribution • Medical, Dental, Vision, and Life & Disability coverage • Voluntary Benefits • Accident/Critical Illness/Hospital Indemnity Benefits • Tuition reimbursement and student loan assistance • Employee Assistance Program (EAP) • Health Savings Account (HSA) with employer funding and wellness incentives • Flexible Spending Account (FSA) • Employee Referral Program Responsibilities: This position is responsible for, Operational Process and manage customer orders efficiently and accurately in accordance with established procedures and protocols; and timeliness with high accuracy to meet customer expectations and cost-effectiveness. Maintain accurate and up-to-date records of customer orders and communicate any changes or issues to relevant stakeholders. Proactively address service issues with the respective stakeholders; escalate more complex cases to more senior colleagues and Supervisor/Manager. Escalate non-conformance issues for interventions and corrections. Respond to queries from various stakeholders. Cooperate with service providers (2PL/3PL etc.) to resolve warehouse, customs or trucking issues to ensure timely delivery of orders. Ensure all processes are documented and updated SOPs are reviewed after Logistics Analysts' updates. Any other responsivities as assigned by Supervisors/Managers. Stakeholders Management Provide excellent customer service at all times and address any customer concerns or issues in a timely and professional manner. Communicate effectively with customers to ensure that their orders are fulfilled to their satisfaction and their expectations are met. Continuously identify service gaps, give recommendations and implement solutions to enhance greater customers' satisfaction. Develop and maintain strong relationships with customers to promote repeating business and customer loyalty. Work collaboratively with cross-functional teams to achieve common goals and objectives. Communicate effectively with internal and external stakeholders to ensure that customer orders are fulfilled efficiently and accurately. Maintain and build strong relationships with vendors and suppliers.
    $20.8 hourly Auto-Apply 1d ago
  • Member Service Representative (Part-Time) - Brookhaven

    Navy Federal Credit Union 4.7company rating

    Member service representative job in Atlanta, GA

    To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role. This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you. Experience in building effective relationships through rapport, trust, diplomacy, and tact Effective research, analytical, and problem-solving skills Experience working independently and in a team environment Experience maintaining composure in a high-production and changing environment Experience navigating multiple systems efficiently and adapt to evolving technologies Effective skill exercising sound judgment and make informed decisions Ability to embrace and support change initiatives in a dynamic and continuously evolving environment Effective verbal and written communication skills to engage with members and colleagues Working knowledge of deposit and loan products, services, and operational procedures Experience in customer service, preferably in banking or a financial institution Desired Qualifications Working knowledge of deposit and loan products, services, and operational procedures Experience in customer service, preferably in banking or a financial institution Hours: Available Monday - Saturday, hours based on business needs. Part-Time hours are typically 20-25+ hours a week. (Please note, during training longer hours will be required) Location: 2470 Briarcliff Road Suite 43, Brookhaven, Georgia 30329 Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance. *Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at **************************** . Provide basic counseling on available products and services to meet member needs Assist members with opening and maintaining deposit accounts, loans, and other financial products Research and resolve basic account discrepancies and service requests Identify opportunities to cross-service products and enhance member relationships through education Understand and comply with all relevant federal and institutional regulations related to financial products and services Support team members by sharing knowledge and best practices as experience grows Ensure cash and other negotiable instruments are handled properly and securely Process routine transactions, including deposits, withdrawals, loan payments, and check cashing Perform other duties as assigned
    $28k-35k yearly est. Auto-Apply 5d ago
  • Financial Services Representative - State Farm Agent Team Member

    Ryan Hendrix-State Farm Agent

    Member service representative job in Braselton, GA

    Job DescriptionBenefits: Retirement Plan Bonus based on performance Company parties Flexible schedule Paid time off Training & development If you enjoy talking to people, are driven to achieve, have a passion for being the best in a fast paced work environment and some day aspire to run your own business but dont feel ready to jump right in yet, this opportunity may be for you. The position is designed to give on the job training while working with a full time mentor in the agents office to build and cultivate customer relationships. You will be working to develop leads, solicit, consult and bind coverage to help customers manage their unique insurance and financial needs and while learning the logistics of managing a business and developing your skills and experience. You must have at least one of the following Georgia Insurance licenses to apply, Property and Casualty or Life, Accident, and Sickness. Responsibilities Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Maintain a strong work ethic with a total commitment to success each and every day. As an Agent Team Member, you will receive... Salary plus commission/bonus Health benefits Profit sharing Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement in my agency Learning to market property/casualty, life, health and bank products Setting sales and growth goals Working closely with the agent to gain an understanding of the agents role and office logistics Learning how to network effectively If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm Insurance Companies. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. State Farm agents control which licensing requirements and training programs are offered or must be successfully completed by their employees. By accepting employment with a State Farm agent and/or successfully completing any licensing or training programs required by a State Farm agent, you are not guaranteed, promised or given any form of selection preference, should you choose to leave the agents employment and pursue the opportunity of becoming an independent contractor agent for State Farm Insurance Companies. If you choose to pursue an agency opportunity, you will need to apply and go through the regular State Farm Insurance Companies agent selection process
    $28k-42k yearly est. 14d ago
  • Financial Services Representative - State Farm Agent Team Member

    Kaitlin Ponce-State Farm Agent

    Member service representative job in Atlanta, GA

    Job DescriptionBenefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Opportunity for advancement Training & development Securities Licensed Sales Team Member Location: In Office: Qualified candidates (in or near hub location listed) should plan to spend time working in the office with clients as part of our work environment. Financial Advisor Meaningful Career, Not Just a Job! Join a passionate team where your financial expertise makes a real difference. At Kaitlin Ponce's State Farm Agency we offer a unique model with a base salary, an existing book of clients, and world-class investment productsso you can focus on what you do best: helping people achieve financial confidence. What We Offer: Base salary plus uncapped commission earning potential Access to existing State Farm customer households Wealth Academy Training and professional mentorship Investment options through American Funds and BlackRock What Youll Do: Provide comprehensive financial advice and planning to clients Build lasting relationships through proactive communication and trust Partner with an experienced career agent to grow your business Demonstrate sound judgment, market knowledge, and client-first integrity What Youll Bring/Job Requirements: 6, 63, and 65 Licenses 2+ years of financial services experience Proven relationship-building and advisory skills Bachelors degree preferred Join a team where your skills are valued, your growth is supported, and your work truly matters. **Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g., H-1B visa) for this opportunity**
    $28k-42k yearly est. 25d ago
  • WFH Healthcare Patient Financial Service and Collections Representative

    External

    Member service representative job in Duluth, GA

    ESSENTIAL DUTIES AND RESPONSIBILITIES: • Maintain a high volume of inbound calls, • Researching and responding to billing questions and inquiries. • Negotiating payments on patient account balances, and communicates hospital financial policies to patients and identifies patients who need financial assistance. • Adhere to the production standards set for the department and client • Accuracy and confidentiality in handling medical records in compliance with HIPPA, Federal, State and Company requirements • Other duties as assigned by manager THE IDEAL CANDIDATE WILL HAVE PREVIOUS EXPERIENCE: • Working in a hospital and call center environments, • Retains thorough understanding of insurance, and follow-up to secure reimbursement of claims. KNOWLEDGE, SKILLS & ABILITIES: • Must be able to read and interpret an EOB • Self-motivated, self-directed with strong organizational, written and communication skills • Working knowledge of HIPAA • Knowledge of Medicare, Medicaid • Knowledge of other contract payers (HMO, PPO)• Exceptional organizational skills and attention to detail required • Intermediate computer skills using Microsoft Word, Excel • Communication that demonstrates the ability to deliver a concise message with clear receptivity • Sensitivity to our client's needs and matching our performance to deliver results QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Education and Experience: • High School Diploma or equivalent • 1 year experience working with Medicare, Medicaid, and other commercial payers (HMO, PPO) • 1 year of healthcare registration, collections, billing or insurance experience • Epic preferred • CPAR, CHAA and CFC Certifications preferred PHYSICAL SKILLS: While performing the duties of this job, the employee is occasionally required to stand or walk and lift and/or move up to 25 pounds. Also, may be required to use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; see, talk and hear. WORK ENVIRONMENT: Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbent/employee works in a temperature-controlled environment. Incumbent/employee must be able to work on a computer for the scheduled shift; answers and makes telephone calls using a standard or computer soft telephone; types on a standard keyboard; reads and comprehends information from a computer terminal and/or written resources and utilizes multiple screens and systems simultaneously. All incumbents/employees are provided a Webcam and are required to on camera 100% of the time during the scheduled shift. Hollis Cobb is an Equal Opportunity Employer Illinois, Maryland and New Jersey residents click below for compensation and benefits: *******************************************************
    $28k-42k yearly est. 60d+ ago
  • Financial Services Representative State Farm Agent Team Member

    Ryan Scott-State Farm Agent

    Member service representative job in Calhoun, GA

    Job DescriptionBenefits: Opportunity for advancement Paid time off Training & development Flexible schedule Do you have aspirations to run your own business? If so, you may want to consider working in the office of Ryan Scott State Farm. As a member of our agency team, you have an opportunity to experience first-hand what it takes to be a State Farm Agent. You will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. This position will allow you to experience working in an agent's office and to explore the opportunity to become a State Farm agent yourself. Responsibilities Establish customer relationships and follow up with customers, as needed. Maintain a strong work ethic with a total commitment to success each and every day. As an Agent Team Member, you will receive... Salary plus commission/bonus Paid time off (vacation and personal/sick days) Flexible hours Valuable experience Growth potential/Opportunity for advancement within my agency Requirements Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Self-motivated Proactive in problem solving Able to learn computer functions Pride in getting work done accurately and timely If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $28k-42k yearly est. 30d ago
  • Financial Services Representative

    Worldacceptance

    Member service representative job in Lawrenceville, GA

    World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek's Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We're an energetic team looking for a Financial Services Representative to guide customers on their financial journey. As a Financial Services Representative, you're the face of World Finance - empathizing, empowering, and engaging with our customers. The primary responsibility of the Financial Services Representative is to assist the Branch Manager in operating the branch effectively and efficiently and to maximize growth. This position is expected to utilize sound lending skills, maximize potential profits, and follow policies for effective collection of accounts. This position is also responsible for providing excellent customer service which is an essential part of marketing the branch and Company culture. Hourly Pay: $15 - $19 What you'll do: Guide customers toward upward credit mobility through good financial choices. Provide top-tier customer service, assisting customers with questions, concerns, and products. Process and prepare loan applications. Take and process payments. Prepare loan documents and execute loan closing on current renewal loans. Balance assigned cash drawer daily. Prepare and complete the daily branch bank deposit and possibly transport money (operating cash, interim deposits, daily deposits) to and from the bank. Maintain strong customer relationships and build community within your branch. Other duties include but are not limited to: Call approved and unmade applications to close loans daily. Help build tax clientele and provide tax services. Send complete and accurate credit denial letters within 30 days from the date of application. Pay branch expenses as instructed by Branch Manager. Experience (and Requirements) that will WOW us! Must be able to demonstrate self-confidence and organizational skills. A history of choosing kindness, showing compassion, and helping others. The willingness to seek quality-driven solutions and embrace new ideas. Absolute team player - pitching in when needed and accepting help, too. To perform this job successfully, an employee must have basic computer skills. A valid driver's license & access to a dependable vehicle. Must possess a valid driver's license & reliable transportation to independently transport bank deposits and fulfill other required job responsibilities. Why World? We hire from within: we want to see you grow and climb in this company. Each year, we promote 80% of Financial Services Reps to management. 75% of World's Operations Executives moved up from a similar role. We pay you to give back: employees get paid volunteer hours each year. Health, dental, vision, and life insurance are available to full time team members the 1st of the month following 30 days. Paid holidays, vacation time, and a 401(k) plan (including company match). Be part of a team with clear values, strong community, and a sense of belonging. We'll get you home for dinner: your life outside of work is priority #1 You'll make a positive impact on the lives of the customers you serve. Who is World? Since 1962, World Finance has helped millions of people unlock their financial good. We aid customers in overall financial wellness, celebrating the hundreds of thousands of customers able to achieve better credit each year. Based in Greenville, SC, World reaches over one million customers annually - turning their financial possibility into reality through services like personal loans and tax preparation. With over 1,200 branches in 16 states, World is proudly rooted in the communities it serves. Our goal is to see our customers thrive, growing their credit and accessing more opportunities. We set ourselves apart as the financial partner with heart, offering an ever-expanding menu of customer-focused services and a commitment to teamwork, community, and care. Physical Demands and Working Conditions: • Frequently stationary with regular movement throughout the office; occasional climbing, kneeling, bending, twisting, and reaching. • Occasionally lifts up to 5 lbs. and may exert up to 30 lbs. of force (e.g., opening file drawers). • Requires regular use of vision, hearing, fine motor skills, and verbal/written communication. • Fast-paced, high-demand environment with shifting priorities and tight deadlines; requires professionalism, multitasking, adaptability, and collaboration. • Occasional local travel; may include extended hours, evenings, or weekends. • Standard indoor office setting with shared workspace, typical noise, lighting, and temperature. • Frequent customer and coworker interaction; must communicate clearly and professionally in person, by phone, and electronically. • Regular, reliable attendance and punctuality are essential. Disclaimers: Employees must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance will provide unless doing so would impose an undue hardship. Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. The employer reserves the right to modify, assign, or reassign duties, responsibilities, and activities at any time with or without notice as needed to meet business needs. It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.
    $15-19 hourly Auto-Apply 13d ago
  • Financial Services Representative State Farm Agent Team Member

    Barry Hancock-State Farm Agent

    Member service representative job in Roswell, GA

    Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Financial Services Representative State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Work with the agent to establish and meet marketing goals. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Work with the agent to identify and support local community events in our market. Maintain a strong work ethic with a total commitment to success each and every day. As an Agent Team Member, you will receive... Salary plus commission/bonus Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my agency Requirements Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Successful track record of meeting sales goals/quotas preferred Excellent communication skills - written, verbal and listening Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams People-oriented Self-motivated Detail oriented Ability to multi-task Ability to make presentations to potential customers Achieve mutually agreed upon marketing goals Ability to conduct interviews in the office Ability to effectively relate to a customer Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process. This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $28k-42k yearly est. 12d ago
  • Financial Services Representative State Farm Agent Team Member

    Tony Brewer-State Farm Agent

    Member service representative job in Carrollton, GA

    Job DescriptionROLE DESCRIPTION: As a Financial Services Representative with State Farm, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision makes you an invaluable resource to customers and a competitive addition to a successful agency. RESPONSIBILITIES: Use a customer-focused, needs-based review process to educate customers about insurance options. Work with the agent to establish and meet marketing goals Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. QUALIFICATIONS: Bachelor's degree in finance, economics, accounting, or a related field. Must be able to obtain relevant financial service licenses. Proven experience working as a financial services representative. Sound knowledge of financial legislation. Proficiency in Microsoft Office applications. Strong mathematical skills. Excellent analytical, organizational, and problem-solving skills. Effective communication skills. Exceptional customer service skills. Successful track record of meeting sales goals/quotas preferred BENEFITS: Salary plus commission/bonus Paid time off (vacation and personal/sick days) Health benefits Profit sharing Growth potential/Opportunity for advancement within my office
    $28k-42k yearly est. 26d ago
  • Financial Services Representative - State Farm Agent Team Member

    Ayanna Ford-Bogan-State Farm Agent

    Member service representative job in Covington, GA

    Job DescriptionBenefits: 401(k) 401(k) matching Competitive salary Dental insurance Free food & snacks Opportunity for advancement Paid time off Training & development Vision insurance ROLE DESCRIPTION: As a Financial Services Representative, you will play a critical role in helping clients plan for their financial future. Using your Series 6 and 63 licenses, you will meet with customers to conduct personalized financial reviews and offer tailored retirement planning solutions through State Farms suite of financial products. Your primary focus will be guiding clients through retirement strategies, while ensuring alignment with their long-term goals. This role combines financial expertise, relationship-building, and proactive sales skills to create meaningful, long-term value for each customer. Minimum Qualifications: Active Series 6 and 63 Licenses (Required) Life & Health Insurance License (Required) 3+ years of experience in financial services, insurance, or investment sales Strong knowledge of retirement planning tools. Excellent communication and interpersonal skills Proven ability to build trust and long-term relationships Experience conducting one-on-one financial appointments preferred Key Responsibilities: Schedule and complete structured financial appointments with customers Conduct comprehensive reviews of client financial needs and goals Present and recommend State Farm retirement planning products Educate clients on saving strategies, investment options, and risk management Maintain accurate and compliant documentation of all recommendations and sales Follow up with leads and existing clients to ensure satisfaction and retention Collaborate with team members to identify cross-sell opportunities in Life, Health, and Property & Casualty QUALIFICATIONS: 3+ years of experience in financial services. Analytical and communication skills. FINRA Series 7 and 63 licenses preferred.
    $28k-42k yearly est. 17d ago

Learn more about member service representative jobs

How much does a member service representative earn in Smyrna, GA?

The average member service representative in Smyrna, GA earns between $17,000 and $36,000 annually. This compares to the national average member service representative range of $21,000 to $45,000.

Average member service representative salary in Smyrna, GA

$25,000

What are the biggest employers of Member Service Representatives in Smyrna, GA?

The biggest employers of Member Service Representatives in Smyrna, GA are:
  1. Planet Fitness
  2. Cobb EMC
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