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  • Customer Service Enrollment Specialist - In Office

    The Whittingham Agencies

    Member service representative job in Knox, IN

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 2d ago
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  • Representative, Customer Service - Skilled

    Dexian

    Member service representative job in Portage, MI

    Provides customer services relating to sales, sales promotions, installations and communications. Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with the consumer laws. Develops organization-wide initiatives to proactively inform and educate customers. Develops improvement plans in response to customer surveys. This position requires knowledge that is acquired through experience, specialized education or training. The role has clearly defined procedures and tasks as well as defined guidelines to aid in decision making. The job requires a basic understanding of work routines and procedures in own discipline. The technical procedures for this level are well defined. The job works within well-defined procedures that may involve a variety of work routines. This job typically requires a minimum of 2 or more years experience. Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support. Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit ******************** Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
    $27k-35k yearly est. 5d ago
  • Member Specialist Float

    Honor Credit Union 3.8company rating

    Member service representative job in Niles, MI

    Member Specialist Float Location: Niles, MI Job Id: 3057 # of Openings: 1 Member Specialist Float - Southwest Region (Full-Time) This role will cover Branches in our Southwest Region which includes Dowagiac, Decatur, Paw Paw, Buchanan, Berrien Springs and Niles. ABOUT HONOR: At Honor Credit Union, we've been putting members first since 1934. Our team remains true to our member promise: Providing Solutions For Your Financial Success. Honor members enjoy extraordinary member service at 28 branches, and worldwide through online banking. OUR TEAM: As a team member at Honor Credit Union, you are genuinely part of a family. We leave the term "employee" at the door because you're much more than that; you're a valued member of the Honor Team and its success. We don't settle for good; we strive to be great, and that starts with the individuals that live out the "I Am Honor" promise every day. At our core, we are obsessed with providing extraordinary member experience with solutions for financial success. We are rooted in the belief that finances don't have to be intimidating and giving back to the communities we serve is essential. We are made up of outgoing, positive, friendly, and highly experienced individuals, which creates an inclusive, stimulating atmosphere. Smiling is the epitome of our culture, and like kindness, we believe smiling is contagious - it's no accident that you'll find a smiley face on all things Honor. COMMITMENTS TO LIVING "I AM HONOR": Act with Urgency and Care - You have the direct authority and responsibility to act and seek out solutions. The Platinum Rule - Treat others the way they want to be treated. Make the Connection - Develop genuine relationships so you can provide a "WOW" experience. See a Need, Fill a Need - Seize opportunities to help others meet their needs, whether they are known or unrealized. Reason over Rules - Make decisions that are good for the person and good for Honor. Cultivate Peace & Love - Uphold an environment where diversity is celebrated, kindness is contagious, and everyone belongs. WHAT WE ARE LOOKING FOR: Do you have a passion for problem solving and helping people? What about building positive relationships at the same time? Then look no further! Honor Credit Union is looking for a Member Specialist to assist our members and be their go-to person for all their financial needs all while providing them with a best-in-class member experience. Serves as a floating Member Specialist by providing support to various branch locations as business needs require. Responsible for providing excellent member service and maintaining strong professional relationships. Assists members with new loans and products, open accounts, advises of status of accounts and furnishes information on loans and products. Provides a variety of paying and receiving functions, including processing deposits, withdrawals, loan payments, money orders and cash advances. Keep up to date on products and help maintain product literature. Receives and processes loan applications. Courteously and promptly resolves member questions and problems or properly refers them to appropriate team members. Performs miscellaneous duties as required. WHAT WE EXPECT FROM YOU: EDUCATION/CERTIFICATION: High School diploma or equivalent. Must be/or become registered as an MLO and have a Nationwide Licensing Number. EXPERIENCE REQUIRED: One to three years of similar or related experience, including preparatory experience. Cash handling and customer service experience is preferred. KNOWLEDGE/SKILLS/ABILITIES: Knowledge of company products and sales policies and procedures. Must have a demonstrated ability to keep finances in order. Excellent communications and public relations skills. Well organized. Attentive to detail. Willingness to assist others. Strong typing abilities. Able to use PC, calculator, and office equipment. WHAT'S IN IT FOR YOU: Honor has excellent benefits for all full and part time team members. We offer: Medical with prescription coverage, Dental, and Vision. 401k employer contribution & matching program. Incentive eligible. Mileage reimbursement. Paid time off and paid holidays (including your birthday!). Paid community volunteer hours. Wellbeing spending account. Various discounts on credit union products and services for team members & their families. Additional perks included. ADDITIONAL REQUIREMENTS: This position is subject to SAFE Act Registration Requirements. Pursuant to the SAFE Act requirements, all loan officers engaged in residential loan mortgage originations (as defined by the SAFE Act) must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements. If at any time the credit union determines that your position requires SAFE Act registration, you will be required to register and to submit to the required SAFE Act background check and registration process. Failure to register successfully or to maintain a status in good standing under the SAFE Act will affect your eligibility for continued employment and may result in your immediate termination. Apply for this Position
    $28k-33k yearly est. 3d ago
  • Customer Service Representative - 90060763 - South Bend

    Amtrak 4.8company rating

    Member service representative job in South Bend, IN

    > Employees Apply Here" onclick="window.location.href = '****************************** InternalUser=true&locale=en_US/';"/> Customer Service Representative - 90060763 - South Bend Company: Amtrak Your success is a train ride away! As we move America's workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees. Are you ready to join our team? Our values of 'Do the Right Thing, Excel Together and Put Customers First' are at the heart of what matters most to us, and our Core Capabilities, 'Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security' are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future. Job Summary This Position is responsible for providing our passengers with superior customer service from behind the ticket counter or on the station floor or platform. Essential Functions * The incumbent will be responsible for greeting, servicing and general comfort of each passenger * Provide assistance to customers with special needs, assist passengers with luggage, and boarding trains * Make ticket reports promptly, properly safeguard company funds properly, and prepare related reports * Responsible for the proper care and preventative maintenance of the ticket printers and Quik-Trak machines. Keep all information racks filled as needed. Perform miscellaneous clerical duties related to the station * Dissemination of both verbal and printed information to passengers including schedules, fares, routing, city highlights, boarding information, tours and other intermodal transportation. * Ensure all passenger train boarding(s) are timely. Will verify passengers are properly ticketed or have the proper travel documents and ensure compliance with baggage requirements prior to admission to station platforms * Required to perform janitorial duties * Handle checked baggage, package express and company materials in the station and on/off train Minimum Qualifications * Able to lift items that weigh up to 50lbs * Able to push or pull a baggage cart and operate baggage equipment (i.e. tow tractor,) * Must have a HS Diploma or GED. * Valid Driver's License required Preferred Qualifications * Must be skilled in the processing of all types of Amtrak tickets, and a thorough understanding of tariffs to properly price tickets * Qualified with the operation of Arrow, RailRes/Stars and QuikTrak. Position will be governed by all Corporate, Company, and station policies * Familiar with the operation of the Passenger Information * Proficient with baggage & express operation and be able to quote rates & information Communications and Interpersonal Skills * Must have excellent written and oral communication skills. * The ability to maintain a positive, good-natured attitude is essential. * Comfortable with interacting with customers, speaking on a public address system, and using Amtrak computer systems The hourly range is $29.29 - $39.05 (with opportunity for increases, as per the applicable collective bargaining agreement, after beginning employment). Amtrak offers a comprehensive benefit package that includes health, dental and vision plans; wellness programs; flexible spending accounts; 401K retirement plan; life insurance; paid time off; reimbursement of education; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Some benefits are subject to the collective bargaining agreement. Learn more about our benefits offerings here. Requisition ID:165751 Posting Location(s):Indiana Relocation Offered:No Travel Requirements:Up to 25% You power our progress through your performance. We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions. Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen. Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law. In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions. In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. §1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses. Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience. Amtrak is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race/color, to include traits historically associated with race, including but not limited to, hair texture and hairstyles such as braids, locks and twists, religion, sex (including pregnancy, childbirth and related conditions, such as lactation), national origin/ethnicity, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law. > Employees Apply Here" onclick="window.location.href = '****************************** InternalUser=true&locale=en_US/';"/>
    $29.3-39.1 hourly 7d ago
  • Customer Service Representative

    JBL Resources 4.3company rating

    Member service representative job in Portage, MI

    About Our Client: Accepting no less than the absolute best, our client has climbed to the top, gaining a reputation for both excellence and satisfaction. Working at this company will give you the opportunity to work with some of the top technical professionals in the industry who are bringing cutting-edge products to forefront. Offering results-driven people a place where they can truly make a difference on a daily basis, this is an opportunity you will not want to miss! Key Responsibilities: Providing customer service support for sales, promotions, installations, and ongoing communications. Ensuring positive customer relations by resolving claims and complaints fairly, efficiently, and in alignment with consumer laws. Developing proactive communication strategies and educational initiatives for customers across the organization. Creating and implementing improvement plans based on customer feedback and survey results. Responding promptly to customer inquiries via phone, email, and other channels. Collaborating with internal teams to resolve product or service issues. Maintaining accurate records of customer interactions and follow-up actions. Supporting the continuous improvement of customer service processes and tools. Processing orders, returns, RMAs, and tracking shipments to ensure timely delivery and customer satisfaction. Monitoring and updating customer accounts and ensuring data accuracy in customer relationship management (CRM) systems. Escalating unresolved issues to appropriate departments while following up to ensure timely resolution. Participating in training sessions and team meetings to stay informed of product updates, system changes, and company policies. Identifying trends in customer inquiries and providing insights to improve service processes and customer experience. Qualifications: Minimum of 2 years of experience in a customer service or related role. Strong interpersonal and communication skills. Ability to manage customer concerns with empathy, professionalism, and problem-solving expertise. Comfortable working in a fast-paced environment with multiple priorities. Proficient in using customer service software and general office applications. Experience in the medical device or healthcare industry is preferred. Familiarity with CRM tools such as Salesforce is a plus. Strong organizational skills and attention to detail are preferred. NO C2C CANDIDATES Interested Candidates please apply on our website at https://jobs.jblresources.com. For more information about our services and great opportunities at JBL Resources, please visit our website: https://www.jblresources.com. JBL Resources is proud to have earned the reputation of being a premier provider of top talent professionals in the fields of engineering, human resources, logistics, operations, and supply chain management. As specialists in both permanent placement and contract services, our mission is to help companies and individuals become all they were created to be. **JBL is an Equal Opportunity Employer and E-Verify Company
    $30k-38k yearly est. 2d ago
  • Customer Service Representative (Part-Time)

    Dayton Freight 4.6company rating

    Member service representative job in Elkhart, IN

    Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests. Responsibilities * Assist the Service Center Manager * Take and deliver messages for the Service Center Manager and Account Managers * Provide assistance to Drivers * Prepare bills of lading and delivery receipts * Maintain excellent communication with external and internal customers as well as interline companies May be asked to assist with: * Payroll * Data entry * Freight reports * Driver collect reports * Billing and filling Qualifications * Skillful in Microsoft Office Programs * Excellent keyboarding skills * Has worked in a fast paced environment and has excellent attention to detail * Experience with handling a high volume of phone calls * Exceptional communication and customer service skills Benefits * Stable and growing organization * Competitive weekly pay * Quick advancement * Customized training program * Professional, positive and people-centered work environment * Modern facilities
    $34k-40k yearly est. Auto-Apply 60d+ ago
  • Customer Support Representative (CSR) - Aerospace

    Masterbiltorporated

    Member service representative job in South Bend, IN

    Full-time Description Masterbilt Inc. is a leader in precision manufacturing, renowned for our innovative approach and unwavering commitment to excellence. Since our founding, we have continuously pushed the boundaries of CNC machining, providing cutting-edge solutions to a wide range of industries. Our world-class facilities and dedicated team ensure that each project meets the highest standards of quality, precision, and customer satisfaction. Position Overview: As a Customer Support Representative (CSR) at Masterbilt Inc., you will play a pivotal role in managing customer relationships, overseeing order processing, and ensuring that contracts are administered with exceptional service. You will be the primary point of contact for assigned external customers, handling complex issues, and contributing to long-term strategic planning for customer accounts and products. This role involves working closely with internal teams and customers to ensure seamless operations, from order entry to fulfillment. Requirements Key Responsibilities: Process customer orders and manage contracts, delivering superior service and addressing customer needs. Handle complex issues, participate in long-term planning, and contribute to sales strategies for assigned products and customer accounts. Serve as the primary interface for assigned external customers, ensuring objectives are met and maintaining strong, positive relationships. Collaborate with Materials Managers, Operations Managers, and Production Managers to manage the order process, resolve issues, and align customer portals as necessary. Oversee the entire fulfillment process, including financial, contractual, export, and legal aspects, ensuring compliance with company and customer requirements. Conduct regular provisioning and program reviews with customers, ensuring alignment on goals and performance. Respond promptly to all customer inquiries, including order processing, purchase order amendments, and contract modifications. Identify and communicate customer concerns, working to resolve issues effectively and maintain satisfaction. Stay updated on product knowledge and anticipate future customer needs to provide proactive support. Monitor special programs and work with customers to coordinate both internal and external resources to ensure successful outcomes. Analyze customer order practices, identifying trends and unusual behaviors, while reducing constraints to prioritize operational efficiency. Qualifications: Bachelor's degree from an accredited university or college, or a high school diploma/GED with at least 4 years of experience in fulfillment operations or customer service. At least 3 years of customer service experience, preferably within a manufacturing environment. Familiarity with aerospace industry practices, including process data, data exchange, and closed-loop systems, is highly desirable. Experience in an industrial setting with demonstrated ability to work well with people and utilize advanced computer skills.
    $32k-41k yearly est. 60d+ ago
  • Document Services Specialist

    Everwise Credit Union 4.0company rating

    Member service representative job in South Bend, IN

    The Document Services Specialist supports the Credit Union's enterprise-wide records management program by coordinating the retention, storage, retrieval, and secure destruction of physical and digital records in accordance with regulatory and internal policy requirements. In addition, the incumbent manages the daily functions of the corporate mailroom, including receiving, processing, and distributing all incoming and outgoing U.S. and interoffice mail for departments and branches. Primary Responsibilities & Duties: Coordinate the retention, storage, retrieval, and secure destruction of physical and digital records in accordance with regulatory, legal, and internal policy requirements. Maintain documentation, logs, and audit trails related to records handling, storage, destruction, and vendor-supported processes. Ensure records are accurately classified, indexed, and archived to support efficient retrieval and long-term preservation. Partner with IT, internal departments, and authorized vendors to ensure documents are properly identified, transferred, and archived within WebXtender and other approved systems. Identify opportunities to improve records lifecycle processes, enhance accuracy, and ensure compliance with established retention schedules. Receive, sort, and distribute incoming USPS mail, parcels, courier deliveries, and interoffice envelopes to designated individuals and departments in a timely and accurate manner. Process and prepare outgoing mail using the most cost-efficient class and method, including USPS, UPS, and other courier services. Support enterprise document services activities, including coordinating mass-mailing projects, scheduled document distributions, and other document-related operational assignments. Communicate and collaborate with internal departments to ensure project requirements, timelines, and accuracy standards are met. Assist with document preparation activities such as batching, labeling, indexing, packaging, and secure transport. Ensure mailing supplies are available and maintained to support daily operational needs. Research and recommend cost-saving opportunities related to mail and document distribution processes. Resolve issues related to undeliverable or delayed mail, missing parcels, and delivery discrepancies. Knowledge/ Skills: Ability to maintain organized and accurate documentation, audit trails, and tracking records for mail, storage activity, and document services workflow. Strong data entry skills with a high degree of accuracy, including the ability to input, track, and maintain records, logs, and document metadata across multiple systems. Strong communication skills to collaborate, problem solve, and coordinate document and records needs with business units, vendors, and internal partners. Strong organizational skills with the ability to prioritize tasks, manage time effectively, and keep detailed records. Knowledge of records retention and records lifecycle management processes, including classification, indexing, storage, retrieval, and secure destruction Ability to stand for periods of time, handle mailroom and document-handling equipment, and lift up to 25 pounds. Minimum Requirements: High School Diploma or GED 1+ years' experience in mailroom operations, document services or records management Basic understanding of records retention principles and regulatory compliance requirements relevant to financial institutions (e.g. handling member records, secure destruction, confidentiality) preferred. Everwise is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
    $32k-50k yearly est. Auto-Apply 24d ago
  • Account Service Representative, P&C

    Unison Risk Advisors

    Member service representative job in South Bend, IN

    JOIN THE GIBSON TEAM AND FIND YOUR EDGE! As a majority employee-owned organization, our incredible team is committed to providing exceptional service, incorporating best practices, and providing access to tools and resources that keep our colleagues and employees educated, informed, and on a path that helps them find and own their edge. Our Core Values are lived in our business and our culture is fueled by them. Create a Great Experience Do the Right Thing Play for Each Other Pursue Growth Own Your Future The Account Service Representative is an integral part of Gibson's Commercial Risk Management (CRM) Practice. This individual is responsible for creating an excellent internal experience and supporting the client experience by performing maintaining the agency management database and handling administrative tasks as directed. In this role, you will contribute to the team by: · Providing quality service through completion of account-related tasks. · Following-up on outstanding policy and policy-related documents. Ensuring all contingencies are cleared in order to receive documents and working with client service team to clear open contingencies. · Issuing certificates and proofs of insurance as requested. Confirming coverage needs or coverage gaps with client service team. Communicating as appropriate with client, service team, and carrier. · Assisting service team in processing questions related to policy and endorsement processing. · Ensuring accuracy of carrier documents · Conducting research within file documentation · Thoroughly documenting tasks and relevant interactions in our agency management system · Informing client service team of developments or roadblocks in completion of duties. · Performing other duties and special projects as assigned. · Acting as a backup to team personnel as needed. · Maintaining positive attitude; responding promptly; and ensuring high-quality Gibson Experience. · Maintaining confidential information. You might be a great fit for this role if you: · Love marking tasks off a to-do list · Excel at prioritizing competing demands and proactively managing your workload · Are driven to meet deadlines · Have a knack for thorough documentation · Enjoy working in a fast-paced, team environment · Enjoy working "behind the scenes" to support the client service team · Exhibit patience, determination, and persistence in troubleshooting client issues Required: · High school diploma or equivalent · Current Property & Casualty license, or the ability to attain within the first 60 days of employment · 1+ year working in a client service role with an agency setting or formal education within the insurance, employee benefits, or financial services industry is preferred About Gibson: We exist to pursue the best interests of our clients. And we do it together, sharing what we learn from client to client, moment to moment, and digging deeper to see things others can't - or don't bother to. That's how we get to the proactive side of insurance, where our clients really gain their edge. Here are some noteworthy facts about Gibson: Founded in 1933 Majority Employee-Owned Business Insurance Top 100 U.S. Broker Designated as one of the Best Places to Work Locations in South Bend, IN, Fort Wayne, IN, Indianapolis, IN, Chicago, IL, Kalamazoo, MI, Phoenix, AZ, Tucson, AZ, Salt Lake City, UT A member of the Unison Risk Advisors platform of companies Comprehensive benefit offering available to chose from
    $28k-35k yearly est. 14d ago
  • Route Service Representative

    Wildman Business Group LLC 4.2company rating

    Member service representative job in Warsaw, IN

    Job Description Exciting Opportunity: Route Service Representative Are you ready to elevate your sales career? We're looking for a passionate and driven Route Service Representative to join our dynamic team. This role is pivotal in growing and maintaining an established service route while building relationships with clients. If you're a self-starter who thrives in a fast-paced environment, we want to hear from you! Why Join Us? Impactful Role: Your work will directly contribute to our mission of “Changing Lives.” Your efforts will make a significant difference to our clients' success. Competitive Compensation: Enjoy a base salary complemented by a weekly commission structure, along with opportunities for quarterly bonuses. As part of our incentive programs, you can aspire to be a Circle of Excellence Club or President's Club winner, which includes exclusive trips for two. Our attractive commission structure and unique perks are designed to reward your hard work and dedication. Growth Opportunities: We invest in your development with comprehensive training programs, mentorship, and clear paths for advancement. Supportive Culture: Be part of a collaborative team that values your ideas, fosters innovation, and encourages personal and professional growth. Work-Life Balance: Enjoy a healthy balance between your professional and personal life, along with additional benefits like our dream manager program that support your well-being. Training and Development: Benefit from a robust onboarding process and ongoing professional development opportunities to sharpen your skills and enhance your career. Typically, a four-day work week - Monday - Thursday Compensation: Training Wage: Base of $48,000 Once a route is assigned: Base of $48,000 + Commission. Typical compensation ranges from $55,000-$70,000 annually. This position is a four-day Monday through Thursday average work week. Key Responsibilities: Execute delivery of new/clean products and pick up of used products daily in company truck Track customer inventory for correct delivery and billing using company provided handheld computer; assist in issues concerning route customers Customer focused; shows ability to create and demonstrate value to the customer Complete end of the day administrative tasks including unloading the truck and preparing for next day's route Actively drive customer retention and increase route revenue by expanding customer relationships Promotes a safe working environment and ensures compliance with all Company and regulatory requirements (DOT). Qualifications: Proactive & Motivated: You're a self-starter with a commitment to excellence and high standards. Communication Skills: Strong written and verbal communication skills are a must. Organizational Skills: Ability to manage priorities and workflow, demonstrating strong problem resolution skills. Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well. Team Player: Creative, flexible, and innovative with the ability to work independently and collaboratively. Tech Savvy: Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint). Ability to learn/navigate ERP system including usage on desktop and PDA. Education & Experience: High school diploma or General Education Degree (GED) required. (2-3 years driving/delivery, customer service, or sales experience preferred) Physical Requirements: This is a physical job. All ASRs must be able to lift 50 lbs. unassisted, and be able to stand, bend, stoop, squat, kneel, twist, lift, push and walk Must be able to safely drive a truck/step van with ease and be able to sit for extended periods of time while driving the delivery truck Exposure to outside air temperatures during all seasons, including extreme heat/humidity during summer months and extreme cold during winter season. Role Requirements: Requires a For-Hire Endorsement. Must pass and maintain a DOT physical and a drug/alcohol screening prior to employment. Must meet and maintain insurability requirements. MVR to be checked periodically. Possible background check or safety training needed for some client facilities. Ability to remain organized, multi-task and balance incoming customer requests/issues in a fast-paced environment 21 years of age or 3+ years of professional driving experience
    $55k-70k yearly 22d ago
  • Customer Service Rep(05161) - 437 John Sims Pkwy

    Dev 4.2company rating

    Member service representative job in Valparaiso, IN

    Auburn-Washburn Job DescriptionABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older. General job duties for all store team members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. WORK CONDITIONS Exposure to: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. SENSING Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions. Additional InformationAdditional Job DetailsPHYSICAL REQUIREMENTS including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking For short distances for short durations. Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48. Sitting Paperwork is normally completed in an office at a desk or table. Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72 high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward. Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
    $27k-34k yearly est. 60d+ ago
  • Member Experience Representative

    CFX 3.6company rating

    Member service representative job in Mishawaka, IN

    CFX Member Experience Representative CFX prides itself on being different from the typical expensive and intimidating gym center; we offer a comfortable workout environment, state-of-the-art equipment, and total convenience - for less! Build a rewarding career while helping others achieve their fitness goals! CFX exists to provide our communities the very best value in fitness, in the quickest and most convenient way possible. We our dedicated to providing our members a place to experience a healthy lifestyle through support of our dedicated, knowledgeable staff, quality equipment, and a clean, comfortable atmosphere. The Member Experience Representative is the first and last point of contact when members enter and leave the facility. They are responsible for greeting all members, checking-in members, answering questions, cleaning, and assisting managers with selling memberships. What we offer: Free gym membership and employee discounts Motivating team atmosphere and support system Significant company growth and advancement opportunities Responsibilities: Greet all members Assist with sale transactions Convey information to members and/or direct the situation to the appropriate person. Sign in members accurately Add and update information in specialized software programs Keep the front desk area organized and neat Assist with maintenance of facility Arrange equipment, weights or mats appropriately Maintenance and stock restrooms as necessary Maintain a high level of customer service when greeting members and answer questions knowledgeably Dress appropriately based on CFX standards Salary Description $8.25 to $14.00 per hour
    $8.3-14 hourly 60d+ ago
  • Customer Service Representative - South Bend, IN

    Kedia Corporation

    Member service representative job in South Bend, IN

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $28k-36k yearly est. 3d ago
  • Customer Service Representative/ Brand Ambassador : Full Time

    Infinity Specialized Marketing

    Member service representative job in South Bend, IN

    Infinity Specialized Marketing is one of the fastest and most successful marketing and advertising firms in the South Bend area and we are currently going through a nationwide expansion. We handle the marketing, account management, brand management, and customer retention for Top Fortune 100 companies. Check out our Facebook page ******************************************************* Job Description IMMEDIATE HIRE - NO EXPERIENCE NECESSARY - FULL TIME POSITIONS ENTRY LEVEL POSITIONS IN: ENTRY LEVEL MARKETING / CUSTOMER SERVICE - RAPID ADVANCEMENT IN OUR NEW OFFICE! We provide marketing and advertising campaigns for national accounts in the area! We provide customers with the everyday value and uncompromising customer service that has made us so successful. We are now accepting applications for Customer Service and Brand Representatives for our recent office expansions. Be a part of an exciting, fun work environment, while helping to develop the local market. *We are looking to fill 10 entry-level positions with full training and growth into management!* Responsibilities: The Core responsibility of a Customer Service / Event Marketing Rep is to establish strong customer relations while representing national and local clients professionally You will also attend and participate in meetings to increase marketing and training abilities while honing in on the leadership skill sets to prepare for management. You will also be completing relevant paperwork accurately and in a timely manner and continually updating your product and market knowledge Promotional Marketing and Advertising Requirements Ability to work cooperatively as part of a team. · Interact with customers to provide top notch service. - Upbeat, energetic, positive personality!!! **We do not participate in door-to-door, business-to-business, or telemarketing.** APPLY NOW FOR IMMEDIATE CONSIDERATION! Additional Information All your information will be kept confidential according to EEO guidelines.
    $28k-36k yearly est. 3d ago
  • Customer Service Representative

    Genpt

    Member service representative job in South Bend, IN

    Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls. • Responds to basic customer inquires regarding products, provides quotes, and handles order entry. • Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales). • Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters. • May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries. • Builds customer relationships to drive repeat business by relating to the customer and drive process improvements. • Orders items to ensure appropriate inventory levels are maintained for customers. • May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order. • Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory. • Determines the most cost effective shipping method for customer orders. • Partners with Account Representatives to ensure customer satisfaction. • Expedites backorders. May pull inventory and prepare order for shipment to customer. • May handle customer returns. • Performs other duties as assigned. EDUCATION & EXPERIENCE: Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination. KNOWLEDGE, SKILLS, ABILITIES: • Reliability, organization, and attention to detail required. • Strong communication skills including written, verbal, and listening. • Ability to multi-task and time management skills required. • Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet. • Product knowledge is preferred. COMPANY INFORMATION: Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
    $28k-36k yearly est. Auto-Apply 23d ago
  • Customer Service Representative | Foundation Court

    Imagineering Finishing Technologies 3.6company rating

    Member service representative job in South Bend, IN

    About Us Imagineering Finishing Technologies is a leading metal finishing company dedicated to delivering high-quality solutions to our clients. The Imagineering brand is globally acknowledged as the KnowledgeSource for Metal Finishing. We take pride in our commitment to excellence, innovation, and a positive workplace culture. Job Summary To serve the administrative requirements of internal and external customers, and management staff. The position requires maintaining an ultra-high level of internal and external customer satisfaction. Since the position requires a high-level of direct customer interaction, a pleasant disposition and a "whatever it takes" attitude must be exhibited at all times. Supervision * No direct reports. Reports to Department Supervisor Duties/Responsibilities Order/Job entry * Read and verify information upon receipt of customer purchase order or process request. Contact customer regarding incomplete information * Due date, shipping address, shipping method, part #, Revision level, Job #, Heat #, lot #, Serial #'s etc. * Match all previously received or on file purchase orders to corresponding jobs when received. * Provide relevant information to shipping and receiving to properly identify customer parts. * Assists Shipping and Receiving operations as required to ensure smooth flow of paperwork to Quality Planning. * Initiate new part setup and enter in the scanning operations. * Create jobs for all customer processing requests. Prepare and distribute completed job packet. Shipping/Certification process * Review Job Traveler that all required sign-offs have been recorded by shop floor, maintain a log of missed sign-offs. * Prepare the certification, verify shipping address and method, facilitate getting the certification signed. * Create all shipping documents and prepare all outbound paperwork for shipping and receiving. * Schedule all truck lines. * After jobs have been picked up, match the job packets with proof of delivery, scan and file when needed and prepare job packet to move to pricing. Invoicing * Prepare, and issue invoices, account statements, and post to general ledger according to established procedures and assist in month end closing. * Scanning of all job packets into Document Management System , schedule pickups, and order supplies for the filing process. Miscellaneous Responsibilities * Create recerts as needed and approved by quality * Provide an ultra-high level of customer service. * Contact customers when there are count discrepancies (NMR). * Providing customers with invoices, shipping dates, and status updates. * Assist with PO receipts, and at times a backup for purchasing, print PO's for shipping and receiving. * Filing material certs. * Maintaining inventory of office supplies/ups supplies and ordering when needed. * Performs other related duties as assigned Required Skills/Abilities * Excellent interpersonal and customer service skills. * Excellent organizational skills and attention to detail. * Excellent time management skills with a proven ability to meet deadlines. * Strong analytical and problem-solving skills. * Works well within a team to reach department and corporate wide goals. * Ability to communicate effectively with all levels of the organization. * Proficient with Microsoft Office Suite or related software. Education and Experience * 1-2 years of related clerical/office experience preferred. * Knowledge and experience with ISO 9001 and AS9100 preferred but not required. * Proven ability to work in a fast-paced environment Physical Requirements * Prolonged periods of remaining stationary at a desk and working on a computer. * Periods of remaining stationary or moving throughout the production facility. * Must be able to lift up to 10 pounds at a time. Vision Requirements * Individuals who inspect material or certs for final acceptance must have: * Color Vision Eye Examination annually per IFT vision requirements * Near-Vision Eye Examination annually per IFT vision requirement * The Individual(s) must meet the minimum standards in one eye with or without glasses/contacts. Continuing Education The individual is encouraged to complete at least 24 hours of job related training per year. This may be accomplished through University-level courses, seminars, continuing education courses, or as approved by the Executive Management Committee. Travel This position rarely requires travel. However, local and overnight travel may be required occasionally. Benefits * Medical, Dental, and Vision Insurance * HDHP Plans with Company contribution to H.S.A. * Flexible spending accounts for Medical and Dependent Care * Company paid life insurance with AD&D * Company paid short-term disability insurance * Voluntary life with AD&D for employee, spouse, and child(ren) * Voluntary long-term disability insurance * Supplemental Accident and Critical Illness plans * 401(k) matching program * Flexible schedules, generous paid time off, plus 8 paid holidays * Company outings * Employee Assistance Program Disclaimer: This is not a complete description of responsibility, but reflects the general qualifications, duties and/or responsibilities necessary to perform this position. All candidates who receive a written offer of employment will be required to successfully pass a background check and drug screen. The Company reserves the right to revise the job description as necessary. Equal Employment Opportunity (EEO) Statement: Our company is an equal opportunity employer and is committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other category protected by law. Attention Applicants: If you are an individual with a disability and require reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need alternative methods of applying, we will determine an alternate way for you to apply. Please contact our People team at ************ or call ************ for assistance with an accommodation.
    $28k-36k yearly est. 60d+ ago
  • Customer Service Representative - State Farm Agent Team Member

    Glen Neely-State Farm Agent

    Member service representative job in South Bend, IN

    Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Maintain a strong work ethic with a total commitment to success each and every day. As an Agent Team Member, you will receive... Salary plus commission/bonus Requirements Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Interest in marketing products and services based on customer needs Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams People-oriented Dedicated to customer service Experience in a variety of computer applications, particularly Windows Pride in getting work done accurately and timely Ability to conduct interviews in the office Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process. This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $28k-36k yearly est. 4d ago
  • Representative, Customer Service - Skilled

    Apidel Technologies 4.1company rating

    Member service representative job in Portage, MI

    Job Description Responsible for total customer and sales representative satisfaction in order management Provides sales regions with prompt, quality service and support in a variety of areas including, but not limited to order entry, converting, order management (date matching, expedites), temp requests, weld warranty replacements, sample orders, and troubleshooting various order inquiries Prompt response to and resolution to Sales Rep issues (questions, requests, etc.) to the Reps satisfaction per company procedures and standards Effectively communicate with sales reps, regional managers, and other teams/departments (IBP, Schedulers, AR, Service Parts, Marketing) Perform administrative duties, run reports and special tasks/projects associated with support of capital sales business Accountable for the relaying of all communication from customers and sales force to internal teams related to order management and/or the manipulation to the scheduled deliver dates of capital equipment Back-up to Customer Support team when needed Will follow a standardized order entry process to ensure 100% accuracy for all orders (as defined by the company) that are submitted via phone, electronically or by fax. Accountable for all record-keeping as appropriate and in accordance with specifications. Must meet all training and documentation criteria. by company, departmental policies and regulatory procedures, identifying and recording all productivity issues or concerns to help root cause problems Builds relationships and fosters teamwork with fellow team members, leadership and individuals within other departments. Prioritizes and identifies activities and tasks, adjusting priorities when appropriate. Shift Label: 1st Shift 8:00 AM - 5:00 PM Monday, Tuesday, Wednesday, Thursday, Friday Shift Comments: Hybrid after fully trained M-W in office Th & F WFH
    $28k-35k yearly est. 7d ago
  • Member Experience Representative

    Inova Federal Credit Union 3.9company rating

    Member service representative job in Elkhart, IN

    INOVA Federal Credit Union is seeking a friendly and service-driven Member Experience Representative to join our branch team. This role is often the first point of contact for our members and plays a key part in delivering an exceptional member experience. Key Responsibilities: Greet and assist members in the branch with professionalism and care Answer questions and provide information on accounts, products, and services Respond to incoming phone calls and route or resolve inquiries as appropriate Ensure every interaction reflects our commitment to excellent service What We're Looking For: Strong communication and interpersonal skills A positive, member-focused attitude Ability to handle multiple tasks in a fast-paced environment At INOVA, our work is guided by our core values of Trust, Respect, and Integrity. We are committed to building strong relationships with our members and each other while providing reliable, honest, and respectful service every day.
    $23k-26k yearly est. 11d ago
  • Customer Service Rep(02588) 920 S Merrifield Ave

    Domino's Franchise

    Member service representative job in Mishawaka, IN

    We take pride in our team members and our team members take pride in Domino's! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's, our people come first! Customer Service Rep Job Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. Qualifications Must be 18 years of age or older Must be willing and able to work all stations in-store, such as making menu items, assisting customers on the phone and in-store, and expediting orders from the cut table Additional Information REQUIRED FUNCTIONS, SKILLS, AND DUITIES FOR ALL POSITIONS: Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone communication skills to take and process orders. Ability to enter orders using a computer keyboard or touch screen. Operate all store equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare products. Receive and process telephone orders. Clean equipment and facility approximately daily. WORK CONDITIONS MAY INCLUDE EXPOSURE TO: Varying and sometimes adverse weather conditions. In-store temperatures ranging from 33 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in the work area and while outside. Fumes from artificial and natural scents or odors from food, gases, air fresheners, etc. Exposure to cornmeal dust. Confined spaces, such as a walk-in cooler. Hot surfaces, tools, and products from the oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. REQUIRED MENTAL AND PHYSICAL ABILITIES (Including, but not limited to the following): SENSING The ability to speak, hear, and understand verbal communication on telephone and in person is necessary. Near and mid-range vision is used for most in-store tasks. Depth perception in necessary for all positions. Personnel must have the ability to differentiate between hot and cold surfaces. Far vision and night vision are needed for delivery personnel. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions is necessary throughout shifts. STANDING Most tasks are performed from a standing position. Walking surfaces include ceramic tile, concrete, or linoleum in some food process areas. Height of work surfaces is between 36" and 48". WALKING Walking is frequently required for short distances and short durations. Personnel must travel between the store and customer vehicles. Delivery personnel must travel between delivery vehicles/e-bikes and from the delivery vehicle/e-bike to the customer's location. SITTING Paperwork is normally completed while sitting. Driving to and from deliveries or meetings requires sitting. LIFTING Bulk product deliveries are made twice a week or more and are unloaded by the team members on duty during the deliveries. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from the floor and stacked onto shelves up to 72" high. CARRYING Dough trays weigh approximately 12 pounds, cases of products weighing up to 25 pounds, and prepped items may need to be carried from the walk-in cooler to the make-line. Items such as cases of pizza sauce, weighing 30 pounds, may occasionally need to be carried from the storage area to the prep area, and from the prep area to the front of the store. During delivery, carrying products while performing "walking" and "climbing" duties may be required. PUSHING/PULLING This may be required to move trays or products placed on dollies, or to move empty trays or trash cans. A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. CLIMBING Team members must infrequently navigate stairs or climb a ladder to change air fresheners, clean walls, or perform maintenance. During delivery of product, navigation of five or more flights of stairs may be required. BENDING/CROUCHING/SQUATTING Performed occasionally to stock shelves and to clean low areas. Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is generally less than one minute and may be repeated frequently. Forward bending is also present at the front counter and when stocking items. REACHING Reaching is performed continuously; up, down and forward. Workers reach above 72" occasionally to turn on/off oven, heat lamp, or television controls, and to lift and lower objects to and from shelves. Workers reach down to perform tasks such as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. HAND TASKS Eye-hand coordination is essential. Use of hands is continuous during the day. Activities frequently require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the different pizza cutters. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter, the pizza peel, and pizza boxes. MACHINES, TOOLS, EQUIPTMENT, AND WORK AIDS Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutters, and pizza peels, and scales.
    $28k-36k yearly est. 3d ago

Learn more about member service representative jobs

How much does a member service representative earn in South Bend, IN?

The average member service representative in South Bend, IN earns between $16,000 and $31,000 annually. This compares to the national average member service representative range of $21,000 to $45,000.

Average member service representative salary in South Bend, IN

$22,000

What are the biggest employers of Member Service Representatives in South Bend, IN?

The biggest employers of Member Service Representatives in South Bend, IN are:
  1. University of Notre Dame
  2. Cfx Markets
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