Customer Engagement Representative
Member service representative job in Ladson, SC
Johnson Service Group, a nationally recognized recruiting firm, is seeking an onsite Customer Engagement Representative for our industrial manufacturing client in Ladson, SC. Responsibilities
Process customer orders/changes in system according to established department policies and procedures. Provide customer with order acknowledgements
Validates orders entered in the system are correct prior to repair and shipping to customer.
Update and distribute weekly status reports to customers.
Update customer mandated portals / interface.
Alert appropriate departments of any potential delivery problems.
Serve as point-of-contact for shipping broker for international customers.
Requirements
High School Diploma
Prior experience resolving customer related issues, improving processes, and helping in efficiency
Experience placing and reviewing purchase orders.
Strong written communication skills
Expert level in MS Excel and Word; proficient in PowerPoint and Outlook.
General comprehension of contract terms and conditions
Ability to work in a team environment and independently
Courteous, clear, and professional
Outstanding communication and relationship-building skills
Demonstrated analytical and problem-solving skills.
Must be able to prioritize multiple tasks and manage time efficiently.
Must be able to work well with internal customers and all levels of management.
Additional Information
Contract position expected to be one year in length
Medical benefits available through JSG following 30 days of employment
Paid holidays after 30 days of employment
First shift Hours (7:00am - 3:30pm, M - F)
JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.
Customer Service Representative
Member service representative job in Charleston, SC
Our client has grown consistently since entering the Charleston market 10+ years ago and they are looking to add a new Customer Service Representative to their team on Daniel Island.
You will work alongside other CSRs as part of a team supporting sales while in direct communication with clients in various manufacturing sectors. You'll have the opportunity to learn unique business and industry trends due to the wide range of product applications of your customers.
We are seeking an individual with professional communication skills as you engage with individuals buyers and managers of multi-national companies, as well as small, local businesses. Experience with SAP or a similar ERP/CRM system is required.
In order to provide customer support for these highly specialized industrial products, typical duties include:
• Professional handling of customer communication -- both phone and email.
• Independent handling of incoming customer orders.
• Coordination with all departments regarding orders.
• Immediate and effective handling of customer complaints.
• Active involvement with accounts receivable.
The position offers a base salary with a robust benefits package. It is fully in-office (located on Daniel Island). Schedule can be adjusted between 7am-6pm to avoid heavy traffic times.
Customer Service Representative
Member service representative job in Spartanburg, SC
and History
Prym's roots go back to 1530, when Wilhelm Prym worked as a goldsmith in Aachen. This makes Prym one of the oldest industrial companies in Germany and one of the most traditional in the world. Throughout its history, the company has reinvented itself time and again, ensuring its continued existence for centuries.
Relocated from Aachen to Stolberg in the mid-17th century, Prym focused on the production of brass. As brass production increasingly lost importance, the company focused more on finished brass products and became a leader in the field of machine production of metal haberdashery.
An important milestone was also the decisive further development of the press fastener by Hans F. Prym in 1903: He developed the s-spring which ensures, the press fastener can be closed and opened easily while at the same time the press fastener is securely closed. In many different colors and shapes, it has been produced in endless quantities since the beginning of the 20th century and still is, as Prym manufactures Millions of the practical daily helpers every day.
As much as Prym has changed in almost 500 years, one constant remains:
The company is majority-owned by the Prym family - and will remain so.
Our internationally staffed management team reflects the Prym Group's setup into independently operating divisions and holding.
The lean organizational structure allows the divisions to adapt to the needs of their markets, while the holding enables all parts of the group to unleash their full potential by foresighted planning, ensuring economic stability and modern talent management.
Summary/Objective
The Customer Service Representative will be responsible for order processing, data entry, customer support, debit memos, or credits in a timely manner. Receive necessary approval and verify correctness before posting to the appropriate Accounting GL lines.
Essential Functions
Answers telephone related to customer orders, inquiries regarding current orders, questions regarding the purchasing of product. Analyzes requests and provides information or ascertains who can best provide the information. Routes calls to the proper person. Resolve customer questions related to orders, takes orders as needed.
Work with customer and finance department to resolve invoice shortages, disputes, claims.
Enters orders received by fax / e-mail / telephone into SAP.
Misc. clerical. Contacts customers to ascertain data omitted on orders. Processes requests for sales sheets, catalogs, etc. Responds to e-mail inquiries. Communicates with other departments including sales, purchasing, distribution regarding questions on orders.
Processes the initial paperwork on returns to the company. Forwards information to the returns clerk.
Other duties as assigned
Required Education and Experience
Associate's Degree in General Business, Accounting , or other related degree
2-4 years experience in proven work experience in Customer Service or a similar role.
Must be proficient in MS Office products including Word, Excel and PowerPoint, SharePoint and Teams
Strong interpersonal and communication skills, both written and verbal.
Ability to maintain confidentiality and handle sensitive information with discretion.
Detail-oriented with excellent organizational and multitasking abilities.
Achiever mindset - self motivated, driven and passionate about sales and achieving quarterly and annual targets
Ability to work collaboratively with cross-functional teams and stakeholders.
Preferred Education and Experience
Bachelor's Degree in General Business or Accounting
1-3 years work history with auditing and disputing charges/claims
Experience in the warehouse/distribution industry
Experience with big box retailers such as Wal-Mart or Michael's is a plus
Supervisory Responsibility
This position has no supervisory function
Career Path Progression from this position
Lead Customer Service Representative
Business Analyst
Customer Service Manager
Travel
This position does not require travel
Work Environment or Working Conditions
This job operates in a combination of professional office and warehouse environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. Additionally, this role will encounter equipment and heavy power industrial vehicles, with high noise levels possible in the warehouse setting.
Physical Demands
Ability to lift 5 - 20 lbs periodically and 50lbs on occasion
Ability to stand/walk for up to 8 hours
Ability to sit for up to 8 hours
Company Offerings
Health Benefits - Medical, Dental, Vision, and Supplementals (i.e. Accident, Hospital, Pet)
401k Discretionary contribution with Company Match
Safe Harbor (401k Company Profit Sharing)
Paid-time Off (available within first 6 months)
Hybrid Work Schedule
11 Paid Company Holidays
EEO Statement
EOE/Vet/Disabled
On-Site Banking Customer Service Rep - $17/hr.
Member service representative job in Sumter, SC
Banking Customer Service Representative Join our dynamic team at Foundever in Sumter, SC where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join us on-site at our office located at 1057 Broad Street, Suite B, Sumter, SC 29150. Please note that candidates must reside within commuting distance to our office.
About Foundever
Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Job Overview
As a Customer Service Representative at Foundever, you will play a vital role in supporting one of the largest insurance and banking providers in the U.S. You will assist customers with their entry-level banking and financial needs while contributing to a team-centric environment. We believe in investing in our people, which is reflected in our robust paid training program and numerous growth opportunities. Notably, 84% of our managers have been promoted from within.
Why You Should Join Us
Competitive Pay: Starting at $17/hour, with paid training at $15/hour.
Work Schedule: Minimum 40 hours per week, with weekend availability as needed.
Comprehensive Benefits: 401(k), medical, dental, vision, wellness programs, paid time off, and employee discounts.
Growth Opportunities: Clear pathways for career advancement within the company.
What We're Looking For
Location: Must reside in Sumter, SC, or within commuting distance
Age Requirement: Must be at least 18 years old
Education: High school diploma or GED equivalent is required
Experience: Preferred 6 months to 1 year of relevant work experience
Availability: Must have flexible availability during operating hours
Customer Service Skills: A professional attitude and aptitude for customer service are essential
Key Skills
Tech-Savvy: Proficient in navigating system tools to search for information and answers
Customer Service Excellence: Demonstrated ability to deliver exceptional service consistently
Reliability: Dependable and responsible, with a strong commitment to your role
Critical Thinking: Capable of assessing situations and developing empathetic solutions
Service Orientation: A personal drive to serve others with compassion and professionalism
Organizational Skills: Strong organizational abilities to manage tasks effectively
Self-Motivated Learner: Ability to independently learn and successfully pass the paid training provided by Foundever.
Military Partners
We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce.
Equal Opportunity Employment (EEO)
Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity, and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
Interested in Becoming Part of Our Team?
Visit us at and connect with us on Facebook , LinkedIn , and Twitter .
Call Center Specialist
Member service representative job in North Charleston, SC
Are you a passionate Customer Service Representative who is interested in working for a well-established, progressive company, who is one of the largest players in their industry, has a fantastic commercial corporate culture, great benefits, and a ton of upward mobility? Then look no further!
Our client was founded in the early 1900s with an initial investment of only $70. That small beginning sparked the foundation of one of the largest players in their industry, serving over 155,000 members and over $2 billion in revenue.
We are hiring a Customer Service Representative who is a highly motivated self-starter, who would be willing to join our client via a six-month contract-to-hire engagement. In this role, you will be part of a small team of four analysts who provide customer service, research, and resolve issues related to credit card fraud.
You Will:
Support and adhere to quality practices to ensure that all actions result in a positive member experience.
Responsible for providing superior service during every interaction with both internal employees and external members.
Answer telephone calls related to card inquiries and issues for both internal employees and external members.
Research, resolve, and respond quickly to card inquiries and issues, escalating to the appropriate team member or management when necessary.
Handle debit card disputes related to fraud and non-fraud situations.
Prepare and mail member notifications.
Follow the client's record retention practices and ensure compliance.
Order and maintain department supplies.
Retrieve and distribute interoffice mail.
Ensure all desk procedures/documentation pertaining to duties are accurate/current.
Perform various administrative tasks as requested by management.
Promote and adhere to rules, regulations, policies, procedures, and guidelines pertaining to duties and responsibilities of respective area(s).
Actively participating in internal and external audits as needed.
Actively participate in training activities, coaching sessions, and meetings.
You Have:
A minimum of two years of similar or related experience in a service work environment.
The ability to provide superior member/customer service.
Possess proficient verbal and written communication skills.
The ability to perform duties with accuracy and speed in a high-volume, fast-paced work
environment.
The capability to perform work independently with minimal supervision.
Demonstrated interpersonal skills and the ability to work cooperatively with others.
Possess the ability to maintain confidential information and handle sensitive issues with tact and diplomacy.
Strong problem-solving skills.
Possess proficiency in Microsoft Office applications.
Proficient mathematical skills.
The ability to complete a credit check and post-offer/pre-employment background check & drug test.
Eligibility to work in the U.S. for any employer, as sponsorship is not available for this role.
Catch Talent is a high-touch recruiting agency that delivers end-to-end talent acquisition solutions to growing technology, digital media, and professional services companies. Headquartered in Charleston, SC, Catch brings decades of technical recruiting expertise to both local and national clients and offers a full range of flexible solutions including direct placement hiring, recruitment process outsourcing, contract, and contract-to-hire models. Catch specializes in the full talent attraction lifecycle by sourcing and recruiting qualified candidates who are interview-ready, culturally-aligned, and ready to make an immediate impact - learn how at catchtalent.com.
Catch Talent provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Customer Experience Consultant
Member service representative job in Fort Mill, SC
Job Details FORT MILL Corporate Site - FORT MILL, SC Fully RemoteDescription
Customer Experience Consultant
CULTURE SNAPSHOT
Broad River Retail is an organization of integrity, diversity and culture working together for the purpose of ‘
Furnishing Life's Best Memories'
. At Broad River, we call all our employees “Memory Makers.” We do this because we know everyone that works for our Company has the power to make positive memories not only for our Guests, but also for their families, co-workers, and communities.
We take pride in training and developing our teams so that they can provide a premier customer experience to every Guest. Our Memory Makers are the driving force that has led us to being the largest and fastest growing Ashley licensee in the U.S. and landing us on the Top Places to Work list two years in a row in our industry.
AT A GLANCE
Broad River Retail is currently seeking a Customer Experience Consultants (CXC) to join our Customer Experience Team in Fort Mill or Four Oaks. The position is responsible for resolving highly visible and sensitive customer issues along with case managing escalations received via phone, chat, or written communication. Candidates must have a positive ‘can do' attitude with a sense of urgency to provide results.
DAY IN THE LIFE AS THIS MEMORY MAKER
Demonstrate enthusiastic support of corporate purpose, vision, mission, and core values. Fully embrace the Broad River Core Value of Customer Satisfaction
Take ownership and effectively manage multiple escalated cases through resolution
Clearly communicate problem resolution and next steps to customers and internal business partners, in both verbal and written form
Handle highly escalated situations with grace, professionalism, and positivity
Utilize internal and external resources to implement innovative ways to resolve customer concerns
Resolve product or service issues by identifying the root cause
Maintain a balance between company policy and customer benefit while handling escalated issues via transfer from the Retail Team or Customer Experience Team or written correspondence from external sources
Actively achieve or exceed established performance metrics as defined by management
Provide case summaries, analysis, and recommendations to Senior Leadership
Develop and maintains positive, service-oriented relationships with other departments and retail stores
Assists management with other projects, reports, and assignments as needed
Follow defined process and policy standards across the department
WORKPLACE ENVIRONMENT:
While performing the duties of this job the employee is:
Remote role to include virtual training
Onsite team meetings
Employees must arrange an appropriate workspace that ensures their productivity. Must be able to participate in virtual meetings, on-camera, and calls with minimal distraction
Physical requirements such as extended periods of sitting, standing, and moving
In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to empower individuals with disabilities to undertake the essential duties and responsibilities of the position.
MEMORY MAKER PERKS & BENEFITS:
Medical, dental, vision, and life insurance options
Paid time off and 401K matching contribution
Employee discount (40%) at BRR locations
Internal Opportunities for career growth and advancement
OUR COMMITMENT TO YOU:
Broad River Retail is committed to creating a place where everyone feels respected, valued, and able to reach their full potential. Regardless of race, gender, religion, sexual orientation, age, disability, or if you're parenting the next generation of Memory Makers, we firmly believe our work is at its best when everyone feels free to be their most authentic self.
Qualifications
WHAT YOU'LL NEED TO SUCCEED
3 or more years' experience preferred in a high-volume call center or similar environment
Ability to effectively read, write and speak English to communicate with customers
Possess outstanding written and verbal communication skills, including proper pronunciation, grammar, and a consistently courteous and professional tone of voice
Strong cognitive skills required; including the ability to learn quickly, handle multiple complex tasks simultaneously and be highly productive without needing much supervision
Possess excellent administrative and organizational skills with a high degree of attention to detail
Possess strong proficiency with Microsoft Office products - specifically Word, Excel, and PowerPoint
Ability to quickly learn and adapt to multiple computer applications
Possess quick, decisive, and strong, effective decision-making abilities with purpose and accountability
Results-driven and focused on team performance
Ability to manage multiple priorities with tight deadlines and work independently
Ability to identify both potential problems and opportunities, make recommendations, and initiate appropriate action
Enjoy a fast-paced contact center environment with the ability to work a 40+ hour work week, including nights and weekends
Professional, driven, positive, resilient, and achievement focused
Excellent time-management skills
Strong interpersonal and communication skills: a great listener and negotiator
Lead Guest Services Team Member
Member service representative job in Latta, SC
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.
Military encouraged to apply.
Job Description
The purpose of this job is to process merchandise and fuel transactions. Essential Functions include:
Lead a shift of one-to-two cashiers to process all types of cash, credit, and debit transactions
Complete end-of-shift reports and close out procedures
Follow company and local guidelines with regards to the sale of any restricted merchandise items (i.e., alcohol, tobacco)
Maintain an organized and clean work area
Use suggested selling methods to promote and sell products
Ensure quality service is delivered to every guest
Handle guest complaints and issues by following company processes and guidelines; resolve team member conflict; and communicate issues to management
Determine break schedules and team member placement during shift
Assist with other travel center functions such as maintaining deli, cleaning showers and restrooms, stocking, making coffee, etc.
Model behaviors that support the company's common purpose; ensure guests and team members are supported at the highest level
Ensure all activities are in compliance with rules, regulations, policies, and procedures
Complete other duties as assigned
Pay Rates Starting between: $11.33 - $15.18 / hour
Additional Information
Fuel Discount
Nation-wide Medical Plan/Dental/Vision
401(k)
Flexible Spending Accounts
Adoption Assistance
Tuition Reimbursement
Flexible Schedule
Weekly Pay
Job Location
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Welcome Center Staff - North Augusta
Member service representative job in North Augusta, SC
Open Availability Preferred between the hours of: Monday - Friday 5am-8pm Saturday 8am-2pm Sunday 1pm-5pm Be the Face of the YMCA! Join Our Welcome Team Do you love meeting new people, spreading positivity, and helping others feel right at home? At The Family Y, we're looking for a friendly, outgoing, people person to greet our members, give tours of our facility, and be the smiling face that makes everyone feel like they belong.
What You'll Do:
* Say hello to every member and guest with a smile (and maybe even by name!)
* Help new friends join our Y by sharing membership info and signing them up.
* Answer phones and make sure every caller feels heard and supported.
* Give tours that show off our amazing spaces and programs.
* Keep things organized by balancing money and preparing simple reports.
* Be a problem-solver who listens, cares, and helps members with their needs.
* Team up with coworkers, volunteers, and members to make the Y a welcoming community.
Who We're Looking For:
* A people person who enjoys connecting with others.
* Someone with strong customer service and communication skills.
* Comfortable using a computer and willing to learn our systems.
* A high school graduate ready to jump into an engaging role.
* CPR/AED/First Aid certified (or willing to get certified within 60 days of hire).
* A role model of our YMCA values: Caring, Honesty, Respect, and Responsibility.
Why Join the Y? At the Y, work feels like play with a purpose. You'll be part of a team that's strengthening the community every day. We're welcoming, genuine, hopeful, nurturing, and determined; and we want YOU to belong here too.
Bonus Points: You'll get to know members on a first-name basis, be part of special events and campaigns, and support programs that make a real difference in people's lives.
Perks of the Role:
* A chance to grow your leadership and people skills.
* Work in a supportive, fun, and inclusive environment.
* Be part of something bigger; strengthening community and changing lives.
Join Us! If you're ready to bring your energy, positivity, and people skills to the Y, apply today and become the welcoming face that makes every member feel at home.
We are a Drug free Workplace
Financial Service Representative II
Member service representative job in Charleston, SC
South Carolina Federal Credit Union is currently seeking a Financial Service Representative II/Senior Teller to join our team of outstanding professionals at our James Island Financial Center in Charleston, SC.
Are you passionate about helping others? Do you enjoy interacting with customers regularly and working in a team environment? As a Financial Service Representative, you will provide exceptional customer service and offer financial products and services that meet the customers' needs.
As a Financial Service Representative II, a typical day might look like this:
Participate in a morning huddle brainstorming with team members about ways to meet referral goals.
Talk with a customer about the payoff amount for their auto loan.
Review and deposit a check into a customer's account.
Cash a large payroll check.
Meet with a service leader to review your current performance.
Balance your drawer before heading home.
This job might be for you if:
You are a whiz at handling cash and thrive in a fast-paced environment. Multitasking is your strength.
You connect well with others and you're comfortable talking to people. You are not bothered by offering financial products and services to customers.
You are seeking some work/life balance and want a schedule that allows you to spend nights and weekends with family and friends.
You are awesome at consistently following policies and procedures.
You are cool under pressure. You don't get flustered or take it personally when you have to deal with an irate customer.
You volunteer for new challenges without being asked.
The Perks:
We know that pay and benefits are important to you, and they are important to us too. Join our team and you'll enjoy:
A chance to build lasting relationships with not only your team, but our customers as well.
Opportunities to make a difference by volunteering and getting involved in the community.
A company that cares about your total wellness by providing a program that includes workshops, onsite physicals, and more.
Opportunities to grow within a company that's dedicated to your development and promoting talent internally.
To land this role, you need to have a high school diploma (or equivalent), at least one year of direct Senior Teller experience in a financial service environment, and a positive attitude. Apply online at *******************
NOTE: Relevant military experience is considered for veterans and transitioning service men and women.
South Carolina Federal Credit Union is an Equal Employment Opportunity Employer.
#TeamBlue23
Auto-ApplySales & Services Contact Center Representative
Member service representative job in Rock Hill, SC
Comporium is a diversified communications company providing a Quintuple Play of five services -- voice, video, data, wireless and security -- at the retail level; as well as, providing security monitoring and media services for its industry customers. Under this concept, the Comporium Group is uniquely positioned to offer customers a one-stop-shopping for all their communications needs.
SUMMARY
Responsible for providing customer service responses for all Comporium Services and Products to include, but not limited to: billing, sales, and services issues. Maintain strong knowledge on all Comporium Services and Products, and providing world class customer service and meet or exceed all sales objectives.
RESPONSIBILITIES
Respond to customer inquiries either by phone, text, email, social media or chat in a timely and professional manner to ensure customer inquiries or concerns are addressed in a satisfactory manner. Performance is measured by meeting and/or exceeding monitoring scores, as well as adherence to KPI's.
Responsible for meeting and/or exceeding sales goals.
Responsible for meeting and/or exceeding exit scores.
Adhere to departmental guidelines as related to attendance.
Notify Team Supervisor as to the need for additional training on Comporium products and services as needed and keep Team Supervisor informed of items requiring immediate attention or for the benefit of co-workers, including matters such as outages, equipment troubles and customer service issues.
Other duties as assigned and requested .(ex. Outbound calling, new hire training, special projects, OT)
REQUIREMENTS
High School Diploma/GED required
1-2 years Customer Service and Sales preferred
Excellent computer, oral and written communication skills
We firmly believe that our company is only as good as the people we employ. Join a company that values its employees and rewards them for a job well done!
Equal Opportunity Employer/Contractor
Auto-ApplyFinancial Services Representative - State Farm Agent Team Member
Member service representative job in Charleston, SC
Job DescriptionBenefits:
Hiring bonus
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Financial Services Representative - State Farm Agent Team Member with Jason Hughes - State Farm Agent, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision makes you an invaluable resource to customers and a competitive addition to a successful agency.
RESPONSIBILITIES:
Consult customers with financial planning and life insurance options.
Assist customers with portfolio management and asset allocation.
Conduct financial reviews and recommend appropriate products.
Maintain compliance with financial regulations.
QUALIFICATIONS:
Analytical and communication skills.
Able to make presentations to potential customers.
Detail-oriented.
Comfortable with sales.
Series 6, 63, 65 or 7 license preferred.
Life/Health insurance license.
Patient Financial Services (PFS) Account Representative I
Member service representative job in Newberry, SC
Are you ready to make a meaningful impact in the lives of others while working in a supportive, community-focused environment?
Newberry Health is seeking a full-time Patient Financial Services (PFS) Account Representative I to join our exceptional team.
Located in Newberry County, SC, Newberry Health is a 90-bed, acute-care, independent, not-for-profit hospital recognized with the Joint Commission Gold Seal of Approval. We are proud of our strong leadership, dedicated staff, and commitment to providing high-quality care for our patients.
Job Summary:
The Patient Financial Services Account Representatives are responsible for analyzing accounts receivable, resolving unpaid claims and handling billing inquiries. This includes follow up with third party payers as well as patients to ensure that payment is received in accordance with the payer contract. PFS Account Representatives comply with all applicable federal and state billing laws and regulations. Work is performed collaboratively with all team members of hospital departments, physicians and physician office staff, third party payers and patients to ensure accurate and timely payment.
Requirements
Education and Experience:
Associates Degree or higher or High School Diploma or equivalent with two (2) years or more of specific revenue cycle job-related experience
Successful completion of basic medical terminology course work
Proven knowledge of Microsoft products to include; Outlook, Excel and Word
Excellent written and verbal communication skills
Ability to multi-task and prioritize
Versatile and flexible, willing to work within constantly changing priorities
Prior experience with the Meditech BAR system
Healthcare Financial Management Association (HFMA) - Certified Patient Account Representative (CPAR)
Exhibits effective and independent decision-making skills
Certificates, Licenses, and Registrations:
Healthcare Financial Management Association (HFMA) - Certified Patient Account Representative (CPAR)
Newberry County Memorial Hospital provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Financial Services Representative
Member service representative job in Beaufort, SC
Financial Services Representative (Beaufort) Calling all sales-oriented professionals with a passion for exceptional customer service! Are you ready to take your career to the next level? We have an exciting opportunity just for you. Join our team at CPM Federal Credit Union as a Financial Services Representative and make a significant impact on our members' financial well-being.
Candidates must be available Monday - Thursday 8 am - 5 pm, Fridays 8 am - 6 pm. Some Saturdays 9 am- 12 pm may be required.
Position Highlights:
Sales-Focused Role: Showcase your exceptional sales skills by actively cross-selling our Credit Union's products and services to meet our members' financial needs.
Incentive Plan: Be rewarded for your successes with a competitive monthly incentive plan.
Employee-centric: CPM Federal Credit Union has been named a Best Place to Work for 2024!
Growth Opportunities: Our Career Progression Program puts you in control of your success and career!
CPM Perks: Enjoy employee discounts, 401(k) match, educational assistance, ongoing professional development, and wellness programs.
What You'll Do:
* Provide top-notch member service.
* Handle a wide range of member inquiries, including account statements, loans, payments, automatic transfers, interest rates, investment certificates, and more.
* Use your promptness, courtesy, and expertise to ensure our members' questions and problems are resolved accurately and efficiently.
What You'll Bring:
* Excellent Customer Service Skills: You're a natural people person with a passion for providing exceptional service. Your friendly demeanor, patience, and ability to listen attentively will help you build strong relationships with our valued members.
* Effective Communication: You possess strong verbal and written communication skills, enabling you to explain complex information in a clear and concise manner. You'll engage with members over the phone, email, and chat, so effective communication is essential.
* Problem-Solving Abilities: You have a knack for finding solutions to challenges and resolving member issues. Your analytical thinking and attention to detail will help you accurately processing loan applications and other financial transactions with ease.
* Strong knowledge of Credit Union loan services, policies, and procedures is preferred.
* High school diploma or equivalent
Join our team and be a part of a credit union dedicated to empowering our members and building stronger financial futures!
About CPM Federal Credit Union
CPM Federal Credit Union was founded in 1955. Since then, CPM has worked hard to help our members improve their financial well-being. We have offices throughout South Carolina, with our headquarters in North Charleston. Be part of our team of talented professionals and contribute to our mission of empowering our members and our community with opportunities for a brighter financial future.
AFFIRMATIVE ACTION/EEO STATEMENT
CPM Federal Credit Union is an Equal Opportunity Employer who recruits, and hires qualified applicants without regard to race, color, religion, sex, pregnancy, childbirth, and related medical condition (including, but not limited to lactation), sexual orientation, national origin, age, disability, gender identity, protected veteran status or any other protected characteristic..
Financial Services Representative - State Farm Agent Team Member
Member service representative job in Little River, SC
Benefits:
Bonus based on performance
Company parties
Free food & snacks
Training & development
401(k) matching
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Financial Services Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...
401K Matching
Salary plus commission/bonus
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my agency
Requirements
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Successful track record of meeting sales goals/quotas preferred
Excellent communication skills - written, verbal and listening
Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
Self-motivated
Proactive in problem solving
Pride in getting work done accurately and timely
Ability to work in a team environment
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Compensation: $38,000.00 - $150,000.00 per year
Are You Driven & Ambitious?
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. Come work with an energetic, fun team at Callie Wise - State Farm Agent!
About Our Agency
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
Our office is located in North Myrtle Beach, SC.
Our office is open 8:30 am - 5:00 pm M-F, Saturday by Appointment.
I am a proud graduate of Appalachian State University and Oklahoma State University.
We currently have 10 team members at our agency.
Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, Million Dollar Round Table, and Senior Vice President's Club
Additional languages spoken: Spanish
We look forward to speaking with you!
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Auto-ApplyFinancial Services Representative State Farm Agent Team Member
Member service representative job in Little River, SC
Job DescriptionBenefits:
Bonus based on performance
Company parties
Free food & snacks
Training & development
401(k) matching
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Financial Services Representative State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...
401K Matching
Salary plus commission/bonus
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my agency
Requirements
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Successful track record of meeting sales goals/quotas preferred
Excellent communication skills - written, verbal and listening
Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
Self-motivated
Proactive in problem solving
Pride in getting work done accurately and timely
Ability to work in a team environment
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Financial Services Representative State Farm Agent Team Member
Member service representative job in Gaffney, SC
Job DescriptionBenefits:
Licensing paid by agency
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
About our Agency:
Ive been with State Farm for more than 16 years5 as a team member and 11 as an agentand Im proud of the team weve built. Outside the office, I stay busy with my wife and our three boys, ages 11, 8, and almost 2. I coach baseball, serve as YMCA board chair, and stay active in our church while also sponsoring local teams and nonprofits.
Our agency is small but driven, with 4 team members who work hard and support one another. We offer 20 days of PTO, a Roth 401K with matching, and plenty of opportunities to grow and succeed together. Over the last three years, our office has ranked #2 overall, and were looking for a self-motivated, team-oriented individual to help us reach #1.
ROLE DESCRIPTION:
As a Financial Services Representative State Farm Agent Team Member with Matt Gilliland - State Farm Agent, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision makes you an invaluable resource to customers and a competitive addition to a successful agency.
RESPONSIBILITIES:
Use a customer-focused, needs-based review process to educate customers about insurance options.
Work with the agent to establish and meet marketing goals
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
QUALIFICATIONS:
Must be able to obtain relevant financial service licenses.
Proficiency in Microsoft Office applications.
Strong mathematical skills.
Excellent analytical, organizational, and problem-solving skills.
Effective communication skills.
Exceptional customer service skills.
Successful track record of meeting sales goals/quotas preferred
Financial Services Representative - State Farm Agent Team Member
Member service representative job in Lexington, SC
Job DescriptionBenefits:
Competitive salary
Paid time off
Training & development
ROLE DESCRIPTION: As a Financial Services Representative - State Farm Agent Team Member with Robbie Streett - State Farm Agent, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision makes you an invaluable resource to customers and a competitive addition to a successful agency.
RESPONSIBILITIES:
Consult customers with financial planning and investment options.
Assist customers with portfolio management and asset allocation.
Conduct financial reviews and recommend appropriate products.
Maintain compliance with financial regulations.
QUALIFICATIONS:
3+ years of experience in financial services.
Analytical and communication skills.
FINRA Series 7 and 63 licenses preferred.
Welcome Center Staff - North Augusta
Member service representative job in North Augusta, SC
Job Description
Open Availability Preferred between the hours of:
Monday - Friday 5am-8pm
Saturday 8am-2pm
Sunday 1pm-5pm
Be the Face of the YMCA! Join Our Welcome Team
Do you love meeting new people, spreading positivity, and helping others feel right at home? At The Family Y, we're looking for a friendly, outgoing, people person to greet our members, give tours of our facility, and be the smiling face that makes everyone feel like they belong.
What You'll Do:
Say hello to every member and guest with a smile (and maybe even by name!)
Help new friends join our Y by sharing membership info and signing them up.
Answer phones and make sure every caller feels heard and supported.
Give tours that show off our amazing spaces and programs.
Keep things organized by balancing money and preparing simple reports.
Be a problem-solver who listens, cares, and helps members with their needs.
Team up with coworkers, volunteers, and members to make the Y a welcoming community.
Who We're Looking For:
A people person who enjoys connecting with others.
Someone with strong customer service and communication skills.
Comfortable using a computer and willing to learn our systems.
A high school graduate ready to jump into an engaging role.
CPR/AED/First Aid certified (or willing to get certified within 60 days of hire).
A role model of our YMCA values: Caring, Honesty, Respect, and Responsibility.
Why Join the Y? At the Y, work feels like play with a purpose. You'll be part of a team that's strengthening the community every day. We're welcoming, genuine, hopeful, nurturing, and determined; and we want YOU to belong here too.
Bonus Points: You'll get to know members on a first-name basis, be part of special events and campaigns, and support programs that make a real difference in people's lives.
Perks of the Role:
A chance to grow your leadership and people skills.
Work in a supportive, fun, and inclusive environment.
Be part of something bigger; strengthening community and changing lives.
Join Us! If you're ready to bring your energy, positivity, and people skills to the Y, apply today and become the welcoming face that makes every member feel at home.
We are a Drug free Workplace
Financial Service Representative I
Member service representative job in Florence, SC
South Carolina Federal Credit Union is currently seeking a Full-Time Financial Service Representative I to join our team of outstanding professionals at our Irby Financial Center in Florence, SC. Are you passionate about helping others? Do you enjoy interacting with customers regularly and working in a team environment? As a Financial Service Representative, you will provide exceptional customer service and offer financial products and services that meet the customers' needs.
As a Financial Service Representative I, a typical day might look like this:
* Participate in a morning huddle brainstorming with team members about ways to meet referral goals.
* Talk with a customer about the payoff amount for their auto loan.
* Review and deposit a check into a customer's account.
* Cash a large payroll check.
* Meet with a service leader to review your current performance.
* Balance your drawer before heading home.
This job might be for you if:
* You are a whiz at handling cash and thrive in a fast-paced environment. Multitasking is your strength.
* You connect well with others and you're comfortable talking to people. You are not bothered by offering financial products and services to customers.
* You are seeking some work/life balance and want a schedule that allows you to spend nights and weekends with family and friends.
* You are awesome at consistently following policies and procedures.
* You are cool under pressure. You don't get flustered or take it personally when you have to deal with an irate customer.
* You volunteer for new challenges without being asked.
The Perks:
We know that pay and benefits are important to you, and they are important to us too. Join our team and you'll enjoy:
* A chance to build lasting relationships with not only your team, but our customers as well.
* Opportunities to make a difference by volunteering and getting involved in the community.
* A company that cares about your total wellness by providing a program that includes workshops, onsite physicals, and more.
* Opportunities to grow within a company that's dedicated to your development and promoting talent internally.
To land this role, you need to have a high school diploma (or equivalent), at least one year of cash handling experience in a customer service or banking environment, and a positive attitude.
NOTE: Relevant military experience is considered for veterans and transitioning service members.
South Carolina Federal Credit Union is an Equal Employment Opportunity Employer.
#TeamBlue23
Auto-ApplyFinancial Services Representative
Member service representative job in Beaufort, SC
Job DescriptionDescription:
Financial Services Representative (Beaufort)
Calling all sales-oriented professionals with a passion for exceptional customer service! Are you ready to take your career to the next level? We have an exciting opportunity just for you. Join our team at CPM Federal Credit Union as a Financial Services Representative and make a significant impact on our members' financial well-being.
Candidates must be available Monday - Thursday 8 am - 5 pm, Fridays 8 am - 6 pm. Some Saturdays 9 am- 12 pm may be required.
Position Highlights:
Sales-Focused Role: Showcase your exceptional sales skills by actively cross-selling our Credit Union's products and services to meet our members' financial needs.
Incentive Plan: Be rewarded for your successes with a competitive monthly incentive plan.
Employee-centric: CPM Federal Credit Union has been named a Best Place to Work for 2024!
Growth Opportunities: Our Career Progression Program puts you in control of your success and career!
CPM Perks: Enjoy employee discounts, 401(k) match, educational assistance, ongoing professional development, and wellness programs.
What You'll Do:
Provide top-notch member service.
Handle a wide range of member inquiries, including account statements, loans, payments, automatic transfers, interest rates, investment certificates, and more.
Use your promptness, courtesy, and expertise to ensure our members' questions and problems are resolved accurately and efficiently.
What You'll Bring:
Excellent Customer Service Skills: You're a natural people person with a passion for providing exceptional service. Your friendly demeanor, patience, and ability to listen attentively will help you build strong relationships with our valued members.
Effective Communication: You possess strong verbal and written communication skills, enabling you to explain complex information in a clear and concise manner. You'll engage with members over the phone, email, and chat, so effective communication is essential.
Problem-Solving Abilities: You have a knack for finding solutions to challenges and resolving member issues. Your analytical thinking and attention to detail will help you accurately processing loan applications and other financial transactions with ease.
Strong knowledge of Credit Union loan services, policies, and procedures is preferred.
High school diploma or equivalent
Join our team and be a part of a credit union dedicated to empowering our members and building stronger financial futures!
About CPM Federal Credit Union
CPM Federal Credit Union was founded in 1955. Since then, CPM has worked hard to help our members improve their financial well-being. We have offices throughout South Carolina, with our headquarters in North Charleston. Be part of our team of talented professionals and contribute to our mission of empowering our members and our community with opportunities for a brighter financial future.
AFFIRMATIVE ACTION/EEO STATEMENT
CPM Federal Credit Union is an Equal Opportunity Employer who recruits, and hires qualified applicants without regard to race, color, religion, sex, pregnancy, childbirth, and related medical condition (including, but not limited to lactation), sexual orientation, national origin, age, disability, gender identity, protected veteran status or any other protected characteristic.
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Requirements: