Member service representative jobs in Tennessee - 2,576 jobs

Epitec is seeking a Dealer Chat Agent to join our automotive client's team. As a Dealer Chat Agent, the candidate will provide live chat assistance to dealers, offering general support and playing a key role in client programs. This is an ongoing W2 contract This is a hybrid position in Smyrna, TN (Mon - Thurs onsite, Fri remote) This position offers $25/hour, 10 days PTO, 16 Paid Holidays, medical contributions (if desired), dental/vision, 401k retirement savings plan Top Responsibilities Provide real‑time chat support to dealership service, parts, and warranty teams, addressing general maintenance, service, and repair inquiries. Navigate and research Service Manuals, TECH LINE cases, ASIST, and internal resources to deliver accurate guidance. Support the LenZ program, including onboarding new dealers, managing enrollments, assisting with platform usage, and promoting proper adoption. Document and manage all support cases, updating Salesforce reports/dashboards and ensuring accurate recordkeeping. Create and update PowerPoint presentations, Excel reports, meeting materials, and other documentation for internal teams and leadership. Provide non‑diagnostic technical assistance to dealers via outbound calls and initiate Tech Link remote sessions for PC and technical issues. Assist with departmental initiatives including PEEK training coordination, Tech Alerts creation, and other support tasks as assigned. Top Qualifications 2+ years of experience in a professional environment; automotive service, parts, or IT support experience strongly preferred. Strong interpersonal and communication skills with the ability to manage multiple time‑sensitive tasks. Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint); Salesforce experience preferred. Ability to learn and use department applications such as CONSULT, Webex, ASIST, EPC, and NNAnet. Typing speed of 40+ WPM and strong documentation habits. High school diploma required; AA degree or relevant technical coursework preferred. Strong problem‑solving skills with the ability to view decisions from the customer's perspective and recommend appropriate actions.

Head of Customer Experience About The Role As Head of CX, you'll own the full customer journey, from first contact through lifelong retention, ensuring every touchpoint reflects our promise of care and trust. You'll be a voice of the customer in company strategy, championing data-driven improvements that increase satisfaction, loyalty, and profitability. We're looking for a strategic, empathetic, and systems-minded leader to own the full Customer Experience function. You'll lead and mentor a team of 20+ CX professionals, while also partnering across Product, Operations, and Marketing to reduce friction, improve satisfaction, and design moments of delight. You're someone who can zoom out to architect a strategy, and zoom in to rewrite a macro or handle a tough customer call when needed. Responsibilities Leadership & Strategy Lead and inspire the CX team to deliver best-in-class service and results. Set department goals, forecasts, and KPIs aligned with company objectives. Prioritize initiatives that have the greatest impact on customer satisfaction and operational efficiency. Mentor and foster camaraderie, professionalism, and accountability. Communicate customer insights and opportunities to cross-functional stakeholders in a timely, actionable way. Stay current on CX trends and best practices to inform ongoing strategy and innovation. Operational Excellence Ensure the team is appropriately staffed, trained, and scheduled to meet quality benchmarks. Measure and report performance across key metrics, including hold time, first reply time, customer effort score, CSAT, inbound/solved ratio, negative reviews, and cost per ticket solved. Build and maintain clear, repeatable systems and resources that enable efficient work: Up-to-date training materials and knowledge bases Effective macros, scripts, and talking points Simple, well-documented SOPs Context sharing from other departments to improve coordination Customer Advocacy & Insights Act as the voice of the customer across the organization, identifying trends, pain points, and opportunities for improvement. Drive continuous improvement of customer and employee experiences through data-driven analysis and collaboration. Serve as the final escalation point for complex or sensitive customer issues, resolving with empathy and professionalism. Engage directly with customers across channels when needed to model excellence and stay close to the experience. Innovation & Automation Design and implement solutions that reduce inbound volume by addressing root causes and improving processes. Leverage automation, AI, and improved workflows to streamline response time and enhance quality. Continuously optimize self-service tools, help center content, chat prompts, macros, and training materials to empower both customers and agents. What Success Looks Like High team member morale CSAT consistently above 90% One Touch Tickets increased by 25% Average call wait time below 2m About You You're a builder and mentor who loves creating clarity in complexity. You know how to blend empathy and analytics to inspire both customers and teams. You're comfortable in fast-moving environments and can turn feedback into scalable systems. Bachelor's degree required 5+ years of experience leading a Customer Experience team Strategic thinker, able to solve problems quickly and efficiently Professional, positive, sincere, adaptable, and a quick study Natural leader with the proven ability to lead a team to achieve a shared goal Exceptional written and verbal communication skills, knack for building rapport with people quickly and easily Able to prioritize multiple tasks without letting a single detail slip through the cracks Understanding of key performance metrics for employees and department Extra Credit Experience designing or re-architecting CX operations for scale Proven track record leading hybrid teams (in-house + outsourced) Hands-on familiarity with CX automation tools, AI chat, or CRM optimization Success collaborating with Product and Engineering to close feedback loops Proficient in Gorgias, Talkdesk, Shopify Work Environment We take great pride in our hometown of Chattanooga and our multiple facilities here: our downtown office and our new digitization plant, where thousands of family memories are carefully handled and converted every day. This role is based in the recently remodeled CX floor inside the plant. Why Join Us We are at an exciting inflection point, transforming from a one-time digitization service into a lifelong platform for preserving and sharing family stories. As our Head of CX, you'll shape how millions of families experience that transformation.

We are hiring for a unique, people-first Customer Service role-ideal for someone who thrives in a hands-on, people-facing environment. This is a hybrid position, with the flexibility to work from home when not visiting client sites. This is not a traditional office job. It combines customer service, relationship-building, and field visits, offering variety and purpose in each day. Key Responsibilities: Conduct regular job site visits to support and check in with new hires Deliver water or Gatorade while building rapport in the field Use a streamlined system-no resume screening or cold sourcing required Communicate effectively with a diverse workforce; bilingual (English/Spanish) skills are a plus Candidates from customer-facing roles (e.g., retail, Home Depot) often excel in this position No staffing experience or degree required-just a strong work ethic and a commitment to service This is an excellent opportunity for someone who is dependable, outgoing, and passionate about meaningful, people-centered work.

Customer Service Representative - Trucking Pay: $19-21/hour (Contract) Schedule: Tuesday-Saturday, 3:00 AM - 11:00 AM/12:00 PM Support daily trucking operations by maintaining accurate load and dispatch information, communicating with drivers and customers, and ensuring timely scheduling and paperwork. Key Responsibilities: Enter and update orders in the dispatch system (ERD, LFD, rail cut-off, appointments) Communicate with customers and drivers via phone/email Schedule and confirm pickups and deliveries Track containers, chassis, and yard inventory; prepare reports for Fleet Managers Ensure all driver/load paperwork is complete and scanned Support Fleet Managers and relay capacity needs Qualifications & Environment: Comfortable in a fast-paced trucking environment with direct communication Outgoing, detail-oriented, and able to multitask Background check and drug screen required

This position is responsible for those requirements under TCA 37-1-105 along with managing the court dockets for the Juvenile Court Judges to ensure the judicial process is well managed and efficient. Minimum Experience: Two (2) years of experience in criminal justice, law enforcement, or counseling case management experience preferred. Minimum Education: Bachelor' degree from an accredited college or university in Criminal justice, Sociology, Psychology, Social Work, or related area. Certifications, Licenses: Must have dependable transportation. A pre-employment criminal background check is required. GENERAL POSITION DUTIES AND RESPONSIBILITIES: The following duties are normal for this position. However, they are not to be construed as exclusive or all-inclusive. To perform this job successfully, an individual must be able to perform each duty satisfactorily. Other duties may also be required or assigned. Responsible for making judgments and critical independent decisions on juveniles and families during counseling sessions. Responsible for doing intakes, informal adjustments, juvenile warning citations, and cross-training to facilitate as the chair for Foster Care Review Boards. Completes CANS assessments for a juvenile when required. Facilitates Foster Care Review Board when required. Attends Court and makes recommendations to the judges. Advises judges, law enforcement, attorneys, and families as to what resources are available in the community for juveniles and their parents or guardians. Administers Drug testing. Takes on-call duty which is 24/7 one week every 8-10 weeks. Inputs required data on the Quest data computer system for court orders and judicial notes. Attends and provides information for community and County committees. Other duties as assigned. FISCAL RESPONSIBILITIES This position has no fiscal responsibilities. COUNTY ORGANIZATION DUTIES AND RESPONSIBILITIES: Represents the Department and County to other County staff and members of the public. Provides quality customer service to individuals needing directions or assistance. Demonstrates the organization's Core Values and adherence to the Ethics policy. SUPERVISORY RELATIONSHIPS: Works under close supervision but as the incumbent becomes more skilled in procedures and practice, supervision is more general. This position has no supervisory responsibilities but is expected to demonstrate leadership. JOB QUALIFICATIONS - KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: State and County Laws and Regulations regarding juvenile offender processes and procedures. Court procedures and legal requirements for supervising the offenders. Legal requirements including privacy, resident rights, confidentiality, and non-discrimination. The County and Department's operating requirements, policies, procedures, and practices; and local, State, and Federal regulations related to department programs and operations. Administrative policies and procedures of the County. Current office practices and procedures. Computer software consistent for this position. Skill in: Analyzing complex administrative information and issues, defining problems and evaluating alternatives, and recommending methods, procedures, and techniques for resolution of issues. Organizational and time management to prioritize duties to accomplish a high volume of work product while adapting to constant changes in priority. Applying judgment and discretion in resolving problems and interpreting policies and regulations. Ability to: Perform detailed work accurately and independently in compliance with stringent time limits requiring minimal direction and supervision. Establish and maintain accurate records of assigned activities and operations. Interpret and implement local policies and procedures; written instructions, general correspondence; Federal, State, and local regulations. Perform mathematical calculations required of this position. Communicate clearly and concisely, both orally and in writing. Relate to clients in stressful or crisis situations. Think quickly, maintain self-control, and adapt to stressful situations. Analyze facts and to exercise sound judgment in arriving at conclusions. Maintain professionalism at all times. Establish and maintain effective working relationships with those contacted in the course of work. Maintain confidentiality and discretion regarding business-related files, reports, and conversations, within State and Federal statutes. Ability to work the allocated hours of the position and respond after hours as needed. WORK ENVIRONMENT: Work is performed in an office setting as well as clients' and service providers' homes, detention, treatment and residential facilities, schools, courts and work sites; and is mostly sedentary with periods of mobility and light physical activity. The noise level in the work environment is usually moderate. Level of responsibility subjects the incumbent to moderate stress due to interruptions. PHYSICAL AND MENTAL REQUIREMENTS/ACTIVITIES: This work requires the occasional exertion of up to 25 pounds of force; work regularly requires sitting, frequently requires standing, speaking or hearing, using hands to finger, handle or feel and repetitive motions and occasionally requires walking, stooping, kneeling, crouching, or crawling and reaching with hands and arms. Specific vision abilities required by this job include close, distance and peripheral vision; depth perception; and the ability to adjust focus. Will spend a large amount of time viewing a computer screen. Vocal communication and normal hearing are required for expressing or exchanging ideas by means of the spoken word. Acceptable verbal and conversation skills to effectively communicate with others via the phone, at meetings and to greet and assist visitors. Work requires preparing and analyzing written or computer data and observing general surroundings and activities. Use and normal maintenance of office machines, (copier, computer, printer, etc.). Frequent use of phone handset and repetitive use of hand & fingers to operate office equipment, use computer keyboard & computer mouse and to perform other office tasks. Frequent travel may involve exposure to inclement weather conditions, unsanitary conditions in homes, communicable illnesses and diseases and unsafe environments. May require dealing with persons who are hostile, aggressive, abusive or violent, posing threatening conditions. Ability to recognize occupational hazards in work activities and take safety precautions. Maintain mental capacity which allows the capability of making sound decisions and demonstrating intellectual capabilities.

The Customer Service Specialist will facilitate the order intake process, handle customer issues and inquiries, and organized enough to do so under accelerated time-tables when necessary. This position is part of a small but efficient team that is vital to the successful relationships between the company and its customers. ESSENTIAL JOB FUNCTIONS Analyze sales orders to determine and approve which orders should be released to the shipping department. Coordinate with the Shipping Department to control freight costs and determine the optimal loads to send out for order delivery. Audit and authorize orders ensuring compliance with requirements and accuracy of order information in the QAD operating system. Advise cross functional teams (Supply Chain, Sales, Distribution) of client demands and needs and plan product roll out during new product deployment. Coordinate with the Quality team and complete adjustments and credits for any damaged goods, mislabeled products, and/or returns from customers. Analyze system reports and data to determine the best course of action for the customer. Provide order confirmation data and continuous shipping updates on pending deliveries to the appropriate customer contact through well-organized communication methods. Assist the Sales staff through effective communication of customer related inquiries, issues, and concerns daily. Provide insights to management on daily dialogue and information obtained through customer contact. Communicate with customers regarding orders, credits, reports, and various customer needs Hastily escalate unresolvable issues to internal management and respond to Customer needs in a timely manner. Coordinate with compliance specialist, request & review USMCA forms/international documents as needed for freight clearance for international customers. Inputting data into spreadsheets or databases as required. REQUIREMENTS Bachelor's degree in finance, Business Administration or equivalent experience required 2+ years' experience in customer analytics, inventory management, customer service, or technical experience using EDI feeds required. KEY COMPETENCIES Advanced/Intermediate skill level with Microsoft Office Suite; Word, Excel, and PowerPoint Hands-on approach to problem solving and analysis. Excellent organizational and analytical Skills Ability to analyze system reports and data to determine the best course of action

The ideal candidate should possess a cordial and friendly interactive style with excellent communications skills, accuracy and attention to detail, a positive outgoing attitude along with a professional appearance. Travel to branches located in Gibson County will be required. Responsibilities Receives, pays out cash, handles negotiable items, loan payments, deposits, withdrawals and transfers Open, close and balance teller station Record sales of monetary instruments Maintains neat and well stocked teller area Maintains thorough knowledge of bank products and services along with features and benefits of those offerings Cross sells bank products and services Assists with proper scanning of bank documents and proof work Exercise judgement when applying holds and making check cashing decisions Maintains positive, friendly and professional attitude Complies with bank policies, procedures and Federal regulations Lift coin bags up to 50 lbs. Other duties as assigned Job Requirements and Qualifications High School Diploma or equivalent required Excellent customer service skills required Good general math and cash handling skills Ability to communicate effectively through both written and oral formats Strong organizational and prioritization skills Demonstrate a commitment to accuracy and quality while meeting deadlines Security Bank and Trust Company offers competitive compensation and full benefits including medical, dental, vision, health savings accounts, life insurance, short term disability, long term disability, and 401(k). Applicants must be currently authorized to work in the United States. We are unable to provide visa sponsorship at this time. Security Bank and Trust Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable law. Employment with Security Bank and Trust Company is on an at-will basis, meaning that either the employee or the company may terminate the relationship at any time, with or without cause or notice, subject to applicable law.

When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: + Award-winning culture + Inclusion and diversity as a priority + Performance Based Incentive Plans + Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability + Generous PTO (including paid time to volunteer!) + Up to 9.5% 401(k) employer contribution + Mental health support + Career advancement opportunities + Student loan repayment options + Tuition reimbursement + Flexible work environments **_*All the benefits listed above are subject to the terms of their individual Plans_** **.** And that's just the beginning... With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! **General Summary:** General Summary: This position is an entry level position within the Financial Recovery Unit (FRU). The incumbent is responsible for communicating a previously calculated overpayment or completing simple overpayment calculations from the available file information. When the overpayment has been determined and the file documented, the incumbent works directly with the claimant, advocate or employer, primarily on the phone, to ensure that overpayments are recovered timely and in accordance with the specific policy language. This is a highly goal-oriented role; the incumbent is responsible for significantly contributing to the unit's overall recovery results. The file complexity is restricted in scope and the incumbent will be expected to effectively administer and recover overpayments on multiple products and systems (Group STD, Life, and VB - Unum and Colonial) and may be expanded based upon department needs. **Principal Duties and Responsibilities** + Analyze content of claim file and obtain the necessary financial and benefit information (that may not be immediately apparent) from colleagues, customers, and external resources to determine appropriate course of action on each file. + Consistently communicates, handles overpayment calculations and manages a caseload of claims with limited complexity, demonstrating a solid technical ability necessary to administer overpayment claims across multiple products and system applications. + Negotiates and binds the Company with respect to decisions made regarding appropriateness of pursuing overpayments (generally lower amounts than the Financial Services Representative (FSR) role.) + Thoroughly and accurately documents and codes FRU actions in claim and legacy systems with supporting rationale for actions and next steps. + Secures a professional relationship with the claimant and/or employer, provides excellent customer service, demonstrates empathy, and remains open to new information. Provides prompt, accurate, and courteous responses to customers to promote the Unum brand. + Partners with Lead FSRs by reviewing team worklists to ensure workloads are appropriately assigned. Participates in special projects and other assignments as needed. + This position may also include some administrative duties in support of the team. **Job Specifications** + College degree preferred or equivalent work experience + Demonstrates computer literacy and/or working knowledge of various claim systems (i.e., BAS, Colonial & NaviLink) + Solid mathematical, oral, and written communication, and interpersonal skills + Strong service and quality orientation + Demonstrates efficiency in time management and ability to multi-task goals and priorities + Ability to work with others in a highly collaborative team environment + Self-motivated in a goal oriented environment + Adaptable to change + Ability to manage worklist effectively with quality while able to multi-task + Solid negotiation skills + Able to deal with conflict effectively and professionally \#LI-BK1 ~IN2 Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $36,000.00-$68,000.00 Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans. Company: Unum

The Financial Service Representative (FSR) delivers FirstBank service excellence through accurate and efficient transaction processing, uncovering and meeting customer needs, and successfully selling bank products and services via the Bank's needs discovery process. FSRs regularly apply policies and best practices based on FirstBank and financial industry knowledge. Essential Duties and Responsibilties: Achieve personal and Financial Center targets and goals by identifying customer needs and providing appropriate guidance and perspective when recommending and explaining bank products and services; make referrals to the appropriate bank partners as customer needs dictate. Answer customers' questions regarding products and services; research and resolve customer issues according to established guidelines, brand model and service standards; encourage retention of bank customers as well as increase product usage by recognizing and closing cross-sell opportunities. Maintain knowledge of FirstBank products, bank partners, loan process, policies and procedures, etc., articulating knowledge and educating others as needed. Build relationships with community businesses and personal clients, represent the Bank during community events and activities; participate in outside sales opportunities such as the Bank At Work Program. Accept consumer loan applications and submit to underwriting; close consumer loans as appropriate. Perform Financial Center operations activities in a support or lead role, which may include but is not limited to: Assist customers with safe deposit box entry and accurate log maintenance. Account maintenance, wire transfers, fraud packets, etc Process reports as needed, including but not limited to the Nonsufficient Funds (NSF) report. Assist in a Teller capacity when needed. Financial Center Security Coordinator duties and/or Financial Center Disaster Recovery Notebook procedures as needed and required. Provide consistent, distinctive service to all customers when delivering the FirstBank service experience. Practice and foster safe and sound bank procedures, including adherence to applicable laws and regulations, internal controls, operational procedures, and risk management policies; adhere to security protocols. Regular and reliable attendance. Perform other duties as assigned. Qualification: Education: High school diploma or the equivalent required Experience: Minimum of two years. Banking or sales environment experience is required. Certifications and Licenses: National Mortgage Lending Service (NMLS) certification and Notary preferred. Must be bonded within first six months of employment. FirstBank does not accept unsolicited resumes from agencies and staffing firms. Recruitment agencies and consultants may not submit resumes directly to managers. FirstBank will not pay fees to any third-party agency or company that does not have a signed agreement as an approved vendor. FirstBank in an Equal Opportunity Employer, including disability.

About Company: We're officially a Great Place To Work ! We've always believed that supporting our team is just as important as supporting our patients. Now, we're proud to share that we've earned Great Place To Work Certification - based entirely on feedback from our own employees. Read more here: ************************* This certification reflects the culture we've worked hard to build - one rooted in trust, inclusion, and purpose-driven leadership. At Bradford Health Services, we are committed to providing exceptional care to our patients while fostering a supportive and rewarding workplace for our employees. We believe that taking care of our team allows them to take better care of others, which is why we offer a comprehensive benefits package designed to support their well-being. Our benefits include: Medical Coverage - Three new BCBSAL medical plans with better rates, improved co-pays, and enhanced prescription benefits. Expanded Coverage - Options for domestic partners and a wider network of in-network providers. Mental Health Support - Improved access to services and a new Employee Assistance Program (EAP) featuring digital wellness tools like Cognitive Behavioral Therapy (CBT) modules and wellness coaching. Voluntary Coverages - Pet insurance, home and auto insurance, family legal services, and more. Student Loan Repayment - Available for nurses and therapists. Retirement Benefits - 401(k) plan through Voya to help employees plan for the future. Generous PTO - A robust paid time off policy to support work-life balance. Voluntary Benefits for Part-Time Employees - Dental, vision, life, accident insurance, and telehealth options for those working 20 hours or more per week. At Bradford Health Services, we don't just invest in our patients-we invest in our people. About the Role: The Patient Financial Services Representative plays a critical role in ensuring a smooth financial experience for patients within healthcare facilities across the United States. This position is responsible for managing patient accounts, assisting with billing inquiries, and facilitating payment processes to support the financial health of the organization. The representative acts as a liaison between patients and the healthcare provider, helping to clarify insurance coverage, explain charges, and resolve any discrepancies. By providing clear and compassionate communication, this role helps reduce patient stress related to medical bills and promotes timely payments. Ultimately, the Patient Financial Services Representative contributes to maintaining accurate financial records and enhancing patient satisfaction through effective financial service delivery. Minimum Qualifications: High school diploma or equivalent required; associate degree or higher preferred. Previous experience in patient financial services, medical billing, or a related healthcare administrative role. Strong understanding of medical insurance terminology, billing processes, and healthcare regulations. Proficiency with electronic health record (EHR) systems and billing software. Excellent communication and customer service skills. Preferred Qualifications: Certification in medical billing or coding (e.g., Certified Professional Biller or Certified Coding Specialist). Experience working with multiple insurance providers and familiarity with Medicare and Medicaid billing. Knowledge of healthcare compliance standards such as HIPAA. Bilingual abilities to assist a diverse patient population. Demonstrated ability to handle sensitive financial information with discretion and professionalism. Responsibilities: Respond promptly and professionally to patient inquiries regarding billing statements, insurance coverage, and payment options. Verify patient insurance information and eligibility to ensure accurate billing and reimbursement. Assist patients in setting up payment plans and provide guidance on financial assistance programs when applicable. Collaborate with internal departments such as billing, coding, and insurance to resolve account discrepancies and denials. Maintain detailed and accurate records of patient interactions, payments, and account adjustments in compliance with healthcare regulations. Skills: The Patient Financial Services Representative utilizes strong communication skills daily to clearly explain complex billing information and insurance details to patients, ensuring they understand their financial responsibilities. Analytical skills are essential for reviewing patient accounts, identifying discrepancies, and collaborating with insurance companies to resolve issues efficiently. Proficiency with billing software and electronic health records enables accurate data entry and account management, which supports timely and correct billing processes. Customer service skills are critical in managing patient interactions with empathy and professionalism, helping to reduce patient anxiety related to financial matters. Additionally, knowledge of healthcare regulations and compliance ensures that all financial transactions and patient information are handled securely and ethically.

Job DescriptionBenefits: Competitive salary Opportunity for advancement Training & development Are you a motivated and customer-centric individual with a passion for sales and a desire to make a positive impact on people's lives? Do you dream of a rewarding career where your efforts are recognized and rewarded? Look no further! Freddie Villacci State Farm is seeking a Sales Representative to join our dynamic and successful team. About Us: At Freddie Villacci State Farm, we are more than just an insurance agency; we are a trusted partner in our customers' lives, providing them with protection and peace of mind. With years of experience and a commitment to exceptional customer service, we have built a strong reputation as a leader in the insurance industry. As a State Farm agency, we have access to a wide range of insurance and financial products, enabling us to provide tailored solutions to our valued clients. Role and Responsibilities: As a Sales Representative with Freddie Villacci State Farm, you will play a pivotal role in helping individuals and families protect what matters most to them. Your key responsibilities will include: Sales and Customer Acquisition: Engaging with potential customers to understand their insurance needs and recommending personalized insurance and financial products that align with their unique requirements. Lead Generation: Proactively seeking out new business opportunities through various channels, including referrals, networking events, and community involvement. Consultative Selling: Conducting in-depth consultations with customers, identifying their coverage needs, and presenting suitable solutions in a clear and understandable manner. Customer Relationship Management: Building strong and lasting relationships with clients, ensuring their satisfaction, and providing ongoing support. Team Collaboration: Working closely with our team to achieve individual and team sales targets and contribute to the overall success of the agency. Qualifications: To excel in this role, we are seeking candidates with the following qualifications: Sales Experience: Prior experience in sales or customer service is preferred, but we welcome individuals with a genuine passion for sales and a determination to succeed. Communication Skills: Excellent verbal and written communication abilities to effectively convey insurance concepts and provide top-notch customer service. Customer-Centric: A strong commitment to providing outstanding service and building long-term relationships with clients. Goal-Oriented: A self-motivated and goal-driven individual with a proven track record of meeting and exceeding sales targets. Insurance Knowledge: While not required, familiarity with insurance products and industry practices will be advantageous. About Freddie Villacci State Farm Agent since 2008 in Chicago, IL Serving State Farm Customers for over Twenty Years Lifelong resident of Chicago, IL Handled State Farm Auto & Home Insurance Claims Former State Farm National Catastrophe Representative Focus on Auto, Home & Life Insurance in Chicago Focusing on State Farm relocations to Chicago, IL area Focused on Condo & Renters Insurance in Chicago Serving the Life Insurance needs of Chicago, IL State Farm Chairman's Circle Lifetime Member of State Farm's Presidents Club Member of Million Dollar Round Table Benefits Ongoing training and development opportunities to enhance your skills and knowledge. A supportive and collaborative team that feels like family. Opportunities for career growth and advancement within the agency. Salary plus commission/bonus Paid time off (vacation and personal/sick days) Growth potential/Opportunity for advancement within my office HOURS Weekdays 9AM-5:30PM

Job DescriptionBenefits: 401(k) matching Bonus based on performance Competitive salary Opportunity for advancement Paid time off Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Financial Services Representative State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Work with the agent to establish and meet marketing goals. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Salary plus commission/bonus Health benefits Profit sharing Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my agency Requirements Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Successful track record of meeting sales goals/quotas preferred Excellent communication skills - written, verbal and listening Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams Self-motivated Ability to make presentations to potential customers Achieve mutually agreed upon marketing goals Experience in marketing Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job DescriptionBenefits: Bonus based on performance Competitive salary Health insurance Opportunity for advancement Paid time off Training & development Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Financial Services Representative State Farm Agent Team Member. We seek a bi-lingual energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. As an Agent Team Member, you will receive... Salary plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my agency Signing Bonus in the range of $500 - $1,000 Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Self-motivated Ability to work in a team environment Bilingual - Spanish preferred If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Imperial Dade has a Financial Services Representative role available in Nashville, TN! Join a strong and continuously evolving group, helping to continue to grow our business. If you're eager for your next opportunity, Imperial Dade is a great place to take that next step. The Financial Services Representative manages a portfolio of customer accounts to ensure the collection and resolution of past-due customer invoices. You will: Manage customer accounts within assigned portfolio (review order holds, collect receivables, monitor risk, assess and analyze creditworthiness) Identify problem accounts, write-offs, and related adjustments, and lead work until resolution. Provide impactful, proactive action plans via frequent monitoring of past due percentages. Negotiate payment arrangements; create strategic action plans to enhance cash flow timeliness Collaborate with the Business Operations and Cash Applications teams to resolve open credits & refunds Manage compliance with required internal controls and departmental procedures. Maintain portfolio to support functional metrics (past due percentage, average days past due, days sales outstanding, etc.) You have: 5+ years of B2B collections work experience and sound knowledge of the order-to-cash process Bachelor's degree in accounting or finance preferred, not required Ability to quickly build rapport with customers externally and stakeholders internally Proficient in Microsoft Office

Job DescriptionBenefits: Incentive Based Bonus 401(k) 401(k) matching Competitive salary Opportunity for advancement Paid time off Training & development Overview As a Financial Services Specialist with our State Farm agency, you will play a vital role in growing and servicing our client base by prospecting and selling a comprehensive portfolio of financial products. Your focus will include life insurance, health insurance, annuities, investment planning services, and property & casualty insurance. This role offers a unique opportunity to build a strong pipeline of clients with a structured compensation plan designed to reward your success. Key Responsibilities: Provide personalized financial planning and guidance across insurance, investment, and retirement products. Build and maintain strong client relationships through proactive communication and exceptional service. Develop new business opportunities through prospecting and needs-based selling. Recommend and present tailored solutions in life, health, property & casualty, annuities, and investment planning. Collaborate with the career agent to execute business plans and deliver an outstanding client experience. Educate clients on financial tools and resources to help them manage and monitor their portfolios effectively. Required Qualifications: Strong prospecting and relationship-building skills. Excellent communication and interpersonal skills. Self-motivated with a goal-oriented mindset. Ability to work independently and as part of a team. Active Securities Industry Essentials (SIE) Exam, Series 66 and Series 63, and Series 65 licenses. Active Life & Health License Minimum of 2 years in a Financial Advisor role or equivalent financial services experience Demonstrated success in client acquisition, cultivating and maintaining client relationships, and integrating with key partners.

Job DescriptionBenefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Training & development Tuition assistance Join Our Team as a Financial Services Representative with Jeff Herman - State Farm Agent Are you a motivated and customer-focused professional with 3+ years of experience in financial services? Do you have a passion for helping individuals and families secure their financial future? If so, we invite you to join Jeff Herman - State Farm Agent as a Financial Services Representative, where youll play a key role in marketing tailored financial products that help manage everyday risks and achieve long-term goals. In this dynamic role, you will work closely with the agent and our dedicated team to understand customer needs and deliver personalized solutions in retirement planning, college funding, wealth management, and insurance-based financial products. Your strong communication and presentation skills will enable you to build lasting relationships within the community and guide clients toward confident financial decisions. What Youll Do: Consult with customers on comprehensive financial planning and investment options to meet their unique goals. Assist clients with portfolio management and asset allocation strategies that align with their risk tolerance and objectives. Conduct thorough financial reviews and recommend appropriate products that protect and grow their wealth. Collaborate with the Agent to develop effective strategies for financial planning meetings. Ensure all activities comply with financial regulations and industry standards. What Were Looking For: 3+ years of experience in financial services, demonstrating your expertise and commitment to client success. Life and health insurance licenses achieved or in progress, with FINRA Series 65, 6, and 63 licenses preferred. Exceptional analytical skills combined with the ability to communicate complex financial concepts clearly and confidently. A genuine passion for helping others protect their financial future and achieve peace of mind. If youre ready to make a meaningful impact and grow your career in a supportive, client-centered environment, we want to hear from you. Join Jeff Herman - State Farm Agent and help shape the financial well-being of our community!

At US Community Credit Union (USCCU), we're more than just a financial institution - we're a family rooted in the heart of Nashville, TN, and united by a shared mission: “Making Lives Better!" Every day, we work together to improve the financial lives of our members and make a meaningful impact in our community. And we do it by investing in what matters most - our people. Why Choose a Career at USCCU? If you're looking for purpose-driven work, opportunities for growth, and a workplace that feels like home, you'll find it here at US Community Credit Union. Grow With Us We believe in nurturing potential. With a strong promote-from-within culture, USCCU is the perfect place to launch, build, or elevate your career in financial services. Rewarding Compensation Our competitive pay rates reflect your experience and value. Plus, our incentive and bonus programs are designed to help you earn more when you succeed. Benefits That Have Your Back 100% Company-Paid Health and Dental Insurance (employee) Vision Coverage Options 401K with Company Match Paid Short-Term and Long-Term Disability Life Insurance - One Year's Salary, Paid by Us Time to Recharge We offer a generous PTO plan, paid holidays, and extra time to enjoy what matters most - both inside and outside of work. Work That Feels Good We're passionate about creating an uplifting, people-first environment where employees feel empowered, appreciated, and genuinely excited to come to work. From volunteer days and sporting event outings to Top Golf leagues, friendly contests, and team celebrations, our culture is built on connection, community, and fun. Join USCCU - Because Your Career Matters to US! Position Overview As a Financial Service Representative (FSR) at US Community Credit Union, you will play a key role in delivering exceptional member experiences through expert financial guidance, accurate transaction processing, and proactive relationship building. You'll serve as both a financial liaison and a problem solver; helping members achieve their financial goals while ensuring smooth daily branch operations. Member Assistance & Branch Productivity (35%) Provide prompt, efficient, and friendly assistance to members with a wide range of financial transactions. Take initiative to identify and complete unassigned or pending tasks without prompting. Contribute to overall branch efficiency through opening/closing duties, lobby maintenance, and other responsibilities as assigned by branch leadership. Cash Handling & Transaction Accuracy (20%) Maintain an accurate and balanced cash drawer. Process member transactions such as deposits, withdrawals, and loan payments with precision. Complete additional services including money orders, cashier's checks, and other member requests while ensuring compliance and security. Member Service Standards (20%) Consistently demonstrate the credit union's service standards through professionalism, courtesy, and dependability. Support a positive team environment built on collaboration and mutual respect. Deliver high-quality service to all members and individuals conducting business with the credit union. Member Education & Referrals (10%) Educate members about USCCU's full range of products and services, aligning solutions with their unique financial needs. Participate in product focus campaigns and branch goals programs by submitting quality referrals through the core system. Take an active role in achieving branch performance and service goals. Product & Service Knowledge (10%) Demonstrate comprehensive understanding of the credit union's products, services, and digital tools. Clearly communicate product benefits and recommend solutions that enhance member satisfaction and financial success. Embody USCCU's mission and values by fostering trust, collaboration, and a member-first culture. Other Duties (5%) Perform additional job-related tasks as required or assigned by branch leadership. Qualifications Knowledge and Skills: One month to twelve months of similar or related experience. A high school education or GED Work involves contact with persons beyond immediate associates regarding routine matters for the purpose of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors), requiring ordinary courtesy in providing assistance and information. Must possess good communications skills, excellent organizational skills; be proficient in MS Word and Excel; be able to operate a 10 key calculator and computer keyboard Working Environment/Physical Demands: Work involves everyday risks or discomforts that require normal safety precautions typical of such places as offices, meeting and training rooms, etc. Employees work primarily in an office setting under generally favorable working conditions. The job requires walking, sitting, bending, stooping, standing for long periods of time, or similar activities. Employees frequently lift objects up to 25 pounds, occasional lift heavy objects from 26 to 50 pounds, yet seldom from 51 to 100 pounds.

Full-time Description MISSION Grow a career in banking while creating a positive, distinctive banking experience through efficient, accurate and knowledgeable interactions with every client. ESSENTIAL FUNCTIONS Contributes to the success of the team by actively participating in shared responsibilities and goals. Completes a variety of client transactions in an accurate and efficient manner. Upholds numerous compliance and regulatory requirements while operating in a time pressured environment. Engages in client communication to determine and meet various needs and expectations. Seizes opportunities to continue education that improves skills and knowledge. QUALIFICATIONS Bachelor's degree or equivalent experience preferred Previous experience in a client service industry preferred Demonstrated knowledge of Citizens National Bank Proficient in technology based systems Proficient in professional written and verbal communication COMPETENCIES Work Ethic : Possess a strong willingness to demonstrate dependability, punctuality, proactivity, and diligence; demonstrates tenacity and readiness to go the extra mile Honesty & Integrity : Does not cut corners ethically; earns trust and maintains confidences; does what is right, not just what is politically expedient; speaks plainly and truthfully Positive Attitude : Exhibits passion and excitement over work; has a can-do attitude; coachable Teamwork : Works collaboratively across the organization to uphold our company mission; breaks down silos Efficiency : Able to produce significant output with minimal wasted effort; able to focus on the task at hand and not about what is to come Flexibility : Adjusts quickly to changing priorities and conditions; copes effectively with complexity and change Calm Under Pressure : Maintains stable performance when under heavy pressure or stress; not reactive Communication : Speaks and writes clearly and articulately without being overly verbose or talkative; maintains this standard in all forms of written communication including email Commitment : Being dedicated to the same mission as the company; cultural fit Good Judgment : Utilize available resources and knowledge to independently execute sound decisions based on common sense and established policy/procedures Professionalism : Presents a professional demeanor in dress, interpersonal interactions, and communication; employs personal accountability Intelligence : Learns quickly; demonstrates ability and eagerness to quickly and proficiently understand and absorb new information BENEFITS Medical, Dental and Vision - 100% paid for the employee Life Insurance 401k Short Term and Long Term Disability Paid Time Off Additional Voluntary Benefits Requirements General hours are Monday through Thursday from 7:30AM to 4:00PM, Friday from 7:30AM to 6:00PM and Saturdays from 8:30AM to 2:00PM. We are an equal opportunity employer and welcome all qualified candidates to apply.

Job DescriptionBenefits: 401(k) matching Dental insurance Health insurance Paid time off Financial Services Representative State Farm Agent Team Member Join a fast-paced, high-energy State Farm agency where success comes from teamwork, competition, and pushing ourselves to improve every day. Were not looking for average were looking for grinders who want to solve problems, help families, and win. In this role, youll be expected to deliver results through consistent activity 100 calls a day, 5 live quotes, or 5 policies sold. Well give you the tools, training, and support you need to succeed, but the effort is up to you. If you want to be part of one of the top-performing agencies in the area and build a career with real growth potential, this is the place for you. Responsibilities: - Make outbound calls to prospects and leads daily - Generate quotes, follow up, and close new business - Cross-sell multiple lines of insurance to maximize value for customers - Complete application input and underwriting for new customers - Achieve and exceed monthly sales goals Qualifications: - Strong communication and people skills - Motivated by goals and eager to grow professionally - Ability to learn quickly and adapt in a fast-paced environment - Organized, detail-oriented, and dependable - Previous customer service or sales experience preferred but not required Compensation & Benefits: - Base $40,000. OTE: $65,000$90,000 annually (top performers $100k+). - Base salary plus performance bonuses - 3% 401(k) match - Medical and dental insurance through Blue Cross Blue Shield - Paid time off and holidays - Professional development and paid training - Opportunities for career growth within the agency We believe in building more than just a team were building future leaders. As our agency grows, were creating management tracks, team leads, and leadership roles just like any big business. Along the way, youll enjoy daily training, bonuses, competitions, and team outings. If youre ready to compete, win, and grow into your full potential, apply today and lets get started.