Member service representative jobs in Warwick, RI - 3,958 jobs

Henderson Roofing is seeking a Customer Service Representative to join their team! In this position, you will play a critical role by providing an exceptional customer experience and converting soft leads into appointments for our sales team. Location: Full-time, on-site at one of our offices in Cranston, RI, Westerly, RI, East Lyme, CT, or Griswold, CT Key Responsibilities: Answer phone calls and address walk-ins providing exceptional customer service. Set sales appointments, ensuring efficient scheduling to maximizing sales opportunities. Serve as escalation point for complex customer issues; resolve high-impact cases with empathy and efficiency. Perform general administrative tasks, including correspondence management, document filing, and maintaining office records. Assist with preparing quotes, proposals, and contracts for residential exterior projects. Collaborate with Production, Sales, and Marketing to relay customer feedback and drive service improvements. Qualifications: 3+ years demonstrated experience in a fast-paced customer-centric environment Experience with Microsoft Office and CRM tools Ability to successfully multi-task and dynamically manage priorities Experience in the home improvement industry and familiarity with roofing, siding, gutter, or window products is a plus, but not required Compensation: This is a full-time, hourly position compensated at $24.00- $26.00 per hour, varying based on experience. Benefits: Medical, Dental, Vision, 401(k), PTO, Paid Holidays

Mail Services Associate - (260000A0) The Operational Services Division (OSD) enables state government to obtain the goods and services it needs to serve the people of Massachusetts. OSD ensures that state procurements deliver best value and utilize fair, open, and competitive practices. The agency also helps thousands of businesses offer products and assistance to state agencies, local governments, and other public bodies - creating opportunities that contribute to economic growth and development. We work at the nexus between government and business and are privileged to make connections that support both sectors. Join Our Dynamic Team OSD's dynamic team is guided by the following values: SERVICE, PARTNERSHIP, CREATIVE‑PROBLEM SOLVING and RESPONSIVENESS. Our flexible, hybrid work environment fosters work‑life balance and collaboration, allowing us to effectively serve our state agency and local government partners so they can achieve their goals on behalf of the people of Massachusetts. You'll be a great fit for our team if you believe in making state government work better, are forever curious and love building relationships and knowledge with partners in the public and private sectors. We look for people who can take initiative with a strong sense of urgency and enthusiasm, stay current on evolving policies, practices, industry and market trends, and consistently bring fresh ideas that contribute to a culture of innovation. Role Summary OSD is seeking to hire a Mail Services Associate to join the Commonwealth Print and Mail Services Team. The Mail Services Associate will operate a mail inserter, catch from the sorter, and keep accurate logs of all postage. The Associate may operate the courier van and/or truck to deliver mail and packages to state agencies and the post office. The incumbent will perform accurate record‑keeping of postal meter logs and production reports. The primary work location is 200 Arlington Street Chelsea, MA 02150. The work schedule is Monday through Friday, 7:00 AM - 3:00 PM EST, with potential after‑hours support as required. All offers of employment are conditional upon passing a Massachusetts Criminal Background Check (CORI), a security clearance (fingerprinting) consistent with IRS and/or public safety requirements, and security training. Key Responsibilities Demonstration of flexibility in accepting assignments and taking initiative where needed Operating inserting equipment to ensure output is available in a timely manner Operating inserting equipment to ensure output is accurate and meets client expectations Operating all peripheral equipment in the print/mail shop to ensure all product output is accurate and meets quality requirements Verify jobs are produced in their entirety by comparing product to reports Breaking down jobs by hand or machine and arranging for distribution of output Arranging for distribution of output to subsequent processing functions or external points Document and report all problems with machinery to shift supervisor to minimize downtime and notify vendors if required Providing general support and assistance to other operators as needed to ensure jobs are produced in a timely manner Perform standard maintenance on machines to ensure maximum uptime Follow standard operating procedures Maintain prompt communication with both coworkers and clients, delivering information clearly and respectfully Maintain a clean work area and safe work area Perform detailed review of input/output data for completeness and accuracy Perform related duties as required Preferred Qualifications Basic knowledge of USPS requirements. Ability to operate various mail service equipment. Basic knowledge of the methods and techniques used in the operation, adjustment, and care of machines. Ability to operate computer equipment. Ability to uncover and report errors and correct them before distribution of output. Ability to maintain accurate records. Ability to make periodic reports on the status of work being performed. Ability to work in a team setting. Qualifications First consideration will be given to those applicants that apply within the first 14 days. Minimum entrance requirements: Applicants must have at least two years of full‑time, or equivalent part‑time, experience in electronic data processing work, with major duties including the operation of the console of a computer and/or peripheral devices used in support of computer operations, or any equivalent combination of the required experience and the substitutions below. An Associate's degree or higher with a major in the field of data processing may be substituted for one year of the required experience. A diploma for completion of a one‑year full‑time, or equivalent part‑time, program in a recognized non‑degree granting business or vocational/technical school above the high school level with a major in the field of data processing may be substituted for one year of the required experience. An official transcript from a recognized business or technical/vocational school as evidence of completion of a program consisting of at least 650 hours of instruction in computer programming/operation may be substituted for one year of the required experience. Graduation from the data processing course of a recognized vocational/technical high school may be substituted for one year of the required experience. Education toward such a degree or diploma will be prorated on the basis of the proportion of the requirements actually completed. Special Requirements: None. Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! Equal Opportunity / Diversity Statement An Equal Opportunity / Aff… (briefly keep the main statement) … The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self‑select out of opportunities if they don't meet 100 % of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Contact If you have Diversity, Aff… questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: Ashley Pierce - ************. #J-18808-Ljbffr

A nonprofit organization in Boston is seeking a Vice President of Disability and Refugee Services to oversee program delivery. The role includes workforce development management, strategic planning, and team leadership. Ideal candidates possess a bachelor's degree, strong leadership qualities, and 7+ years in relevant services. Join a diverse team committed to empowering individuals and improving community services. #J-18808-Ljbffr

A prominent healthcare institution in Boston is seeking a Prospect Management Analyst to join their Trust's team. This role is essential for managing CRM data, ensuring data integrity, and providing training to staff involved in fundraising activities. The ideal candidate will have a Bachelor's degree and at least three years of relevant experience. Proficiency in Blackbaud CRM is required. The position involves leading data practices, supporting gift officers, and developing policy documentation. Competitive compensation and opportunities for professional development are offered. #J-18808-Ljbffr

Job Details: Job Title: CSR Planner Pay Rate: $25-$27/hour (W2, No Benefits) - based on experience Schedule: 1st Shift | 7:30 AM - 4:00 PM Duration: 1-Year Contract with Potential for Permanent Conversion About the Role: We are hiring a CSR Planner to join a highly technical, engineering-driven manufacturing plant specializing in instrumentation materials. This role is based onsite in Foxborough, MA, and supports a close-knit team of approximately 20 professionals across Customer Service, Planning, and Purchasing. You'll work in a diverse, collaborative environment where teamwork is encouraged, ideas are valued, and everyone has the opportunity to contribute to team discussions and process improvement initiatives. This role is ideal for someone seeking career growth, upward mobility, and hands-on experience within a complex manufacturing operation. Periodic travel may be available for training opportunities. Key Responsibilities: Enter and manage customer orders, interpret requests, and assign work to appropriate team members. Serve as a liaison between internal teams and external customers, coordinating with manufacturing, sales, distribution, and field service. Handle customer inquiries and complaints related to order status, production, delivery, and billing in a timely and accurate manner. Perform order processing, error correction, and maintenance for order-based and proposal-based requests. Coordinate product selection, order placement, delivery schedules, and expediting with customers. Proactively resolve customer issues to strengthen relationships and drive positive feedback. Provide product information, including limited technical details when required. Maintain and update data across systems such as SAP, Quote-to-Cash, Salesforce, Buy Automation, shared drives, and external portals. Qualifications: No degree required. Strong verbal and written communication skills. Ability to prioritize work, meet deadlines, and work independently in a fast-paced environment. Proven ability to build and maintain effective working relationships with internal and external partners. Strong mediation, negotiation, and facilitation skills. Working knowledge of Microsoft Windows and standard business applications (Word, Excel, Access). Experience using Salesforce is preferred. SAP experience is a plus. Why Consider This Role? Engineering-focused manufacturing environment. Collaborative and diverse team culture. Opportunity to grow skills and advance within the organization. Potential for permanent conversion. If you enjoy customer interaction, thrive in a manufacturing or engineering setting, and are eager to grow your career, we'd love to hear from you.

A leading financial institution is seeking a Senior Client Associate in Boston to provide dedicated support to Financial Advisors and clients. The role requires a Bachelor's degree and the ability to handle client onboarding, and interactions while delivering excellent service. Preferred skills include effective communication and proficiency in Microsoft Office tools. Competitive compensation and benefits are included, with a focus on diversity and inclusion in the workplace. #J-18808-Ljbffr

Qualifications: Must have SAP experience and be able to work with Microsoft office systems. Must have background knowledge of inventory process, have some experience with chemical distribution, and detailed order entry and shipping. We expect that this candidate has customer service skills within the chemical industry, be organized, able to multitask, and be people oriented. This person should have great communication skills, as they will be communicating with all levels of colleagues, and multiple departments within our company. We request this person to have moderate domestic order knowledge, including Inco Terms, and experience with the overall concept of the exporting process. This candidate should also have knowledge of overall shipping, chemical distribution, and supply chain knowledge. In addition, we would prefer this person to be able to contribute in a corporate setting.

Role : Service Representative - CL Customer Service Center Duration : 6 Months+ Mode: Hybrid (3 days per week onsite) Six-month temp to hire employment offering comprehensive job training and continued mentorship ongoing. Expectation is that total compensation increases upon successfully meeting requirements for permanent employment We are actively hiring multiple Service Representatives to join their Commercial Lines Customer Service Center team on a temp to hire basis, located at their corporate office in Worcester, MA. We are an industry leading Property & Casualty Insurance Co. with over 160 years of rich history and tradition. Recognized as One of America's Top Employers (Forbes) and A Best Places to Work (Business Insurance) Flexible Schedule: Monday - Friday 8:30am-5:00pm (during training for the first 2-4 weeks); Monday - Friday 9:30am-6:00pm OR 10:30am-7:00pm (after training) Position Overview/Summary: As a Service Representative in the Commercial Lines team, you will be responsible for managing customer contact and for providing timely, quality service to Agents, commercial policy holders, and vendors primarily by phone and email. This includes handling incoming/outbound phone calls, issuing certificates of insurance, and other policy servicing items. Responsibilities/Essential Functions: Respond to customer requests from a variety of sources and handle calls & email from policyholders, agents, peers or others. This team primarily handles indexing several CSC Outlook mailboxes, inbound phone calls related to billing and certificates , makes outbound callouts for New Business, Renewal and Customer Satisfaction calls, and completes a large volume of Certificate of Insurance Requests. Other areas of focus could include, First Party Collections calls/emails, Returned Mail calls/email requests and incoming Voice emails. Provide timely, quality service to Agents, commercial policy holders, and vendors. May answers telephone inquiries from Commercial lines policy owners and Agents for certificate requests . Completes certificate of insurance and ID card requests within service level expectations. After an acclimation period, Service Representatives are expected to meet a Productivity goal. This goal varies based on focus. In order to provide coverage for incoming calls and email volumes, scheduling of shifts is very structured. Team members are expected to meet a 94% adherence goal. Adherence is a goal based on following a daily schedule, which includes start and ending shifts on time, scheduled lunches and breaks, etc. All our calls are recorded for Quality purposes, Call and Certificate Quality is reviewed monthly. Key Measures of Success: Service Quality Productivity Education and Experience: College degree preferred but not required. Typically have 2 or more years of related experience in the areas of Customer Service. Preferred working knowledge of Commercial Rating and Agency Customer Service. Proficiency in operating and interpreting proprietary software programs. Possesses the knowledge to access all applicable on-line resources. Demonstrated strong written and oral communication skills including active listening skills with an ability to tailor the content to the specific audience. Demonstrated professional telephone etiquette. Demonstrated ability to work well within a team environment . #TB_EN

About the Company Job Title : Customer Service Representative Worksite : Onsite Duration : 3+ Months About the Role Job Description: Qualifications: Exceptional communication and organizational skills. Strong attention to detail, especially in recordkeeping and compliance. Previous experience in customer service, sales, or biotech preferred. 2+ years of service or relevant experience preferred. Responsibilities: Achieve daily, weekly, and monthly goals. Comply with assigned schedules, assignments, and productivity metrics. Promptly, efficiently, and accurately contact existing customer or lead database. Assure the quality, integrity, and accuracy of client information. Master product information for accurate dissemination to customers. Comply with standard operating procedures and instructions within a quality management system. Assist customers and medical professionals throughout the birthing process and delivery lifecycle of ViaCord's service. Successfully resolve customer challenges. Handle escalated customer issues as needed. Build and maintain strong customer relationships. Promote an open communication model and a positive teamwork environment. Partner with Customer Service Management to assist with new-hire training, as needed. Participate in continuous improvement projects within the department. Participate in cross-functional improvement initiatives. Required Skills: Exceptional communication and organizational skills.

The Cadette Network is currently Hiring Immediately for Team Members to join our network! 5 stores located on Belmont and Lincoln St in Worcester and all 5 locations in Shrewsbury, MA. Well let you in on a little secret... while everyone knows that America Runs on Dunkin, we know that Dunkin runs on our incredible team members. Ready to come run with us? Heres whats in it for you: To keep our amazing team running, employees at our Dunkin Restaurant enjoy a bunch of perks: Hours that work for You Competitive Pay Free Uniforms Career Development and Growth Employee Discounts Training and Ongoing Development Opportunities Referral Bonuses Bonus Potential Healthcare Heres who were looking for: Someone who comes to work with a positive attitude ready to provide an exceptional guest experience A team player who excels in a fun, fast-paced environment while following brand standards as well as safety/sanitation standards Someone with a great attitude who has a desire to learn and is able take feedback from their supervisor and run with it Join us immediately for the Summer and Beyond! Click to Apply or Apply in Restaurant You are applying for work with a franchisee of Dunkin', not Dunkin' Brands, Inc., Dunkin' or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. As a Dunkin Donuts franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success. Crew Members are the foundation of what keeps the store and America running. Our 3,2,1 philosophy is that "With just 3 feet between you and our guest, you have 2 minutes to provide 1 exceptional service experience," George Cadette (Franchisee).

Hybrid Opportunity! Our client is seeking a Service Representative to join their Commercial Lines team on a temporary basis, with the expectation of conversion to a permanent role and an annual salary increase. The position averages 38.75 hours per week. In this role, you will manage customer interactions and deliver timely, high-quality service to agents, policyholders, and vendors via phone and email. Responsibilities include handling inbound and outbound calls, issuing certificates of insurance, and supporting various policy servicing tasks. Key Responsibilities: Respond to customer requests via phone and email. Handle certificate of insurance and ID card requests within service level expectations. Manage Outlook mailboxes and make outbound calls for new business, renewals, and customer satisfaction. Support additional tasks such as collections, returned mail, and voice email inquiries. Maintain adherence to structured scheduling and meet productivity and quality goals. Qualifications: College degree preferred but not required. 2+ years of customer service experience; commercial insurance knowledge is a plus. Strong communication skills and professional telephone etiquette. Ability to work in a fast-paced, team-oriented environment. Schedule: Training: Monday-Friday, 8:30 AM-5:00 PM (first 2-4 weeks) Post-training: Monday-Friday, 9:30 AM-6:00 PM or 10:30 AM-7:00 PM (3 days onsite, 2 days remote)

Who we are 80% of the workers across the globe are Deskless. These are the people who keep our lights on and gas flowing, build roads and bridges, run our manufacturing factories, ensure that we get healthcare service, and provide us with reliable phone and internet connectivity. As entrepreneurs, have we considered solving their problems and making them more productive? Zinier is a company on a mission to empower frontline workers - and the people supporting them - to achieve greater things for themselves and the world around them. With the majority of workers worldwide being deskless, Zinier recognizes the need for Technology Equity to improve the lives and productivity of these workers who keep the world up and running. We are a remote-first, global team headquartered in Silicon Valley. Our hybrid workforce is spread across Europe, the United States, Singapore, and Bangalore, India, with leading investors that include Accel, ICONIQ Capital, Founders Fund, Newfund Capital, NGP Capital, Tiger Global Management, and Qualcomm Ventures LLC. What we are looking for Are you passionate about turning technology adoption into measurable business outcomes? Do you thrive in the complex dance of managing multiple stakeholders whilst keeping your eye on the strategic prize? Zinier is searching for a hands-on, customer-obsessed Customer Success Manager who sees challenges as opportunities and customer success as the ultimate win. In this high-impact role, you'll be the trusted advisor who ensures our customers don't just implement our platform-they transform their operations with it. You'll navigate complex organisational landscapes, building relationships from field technicians to C-suite executives, always with one question in mind: "How do we deliver more value?" This isn't a passive monitoring role. You'll be in the trenches with customers, solving problems in real-time, spotting expansion opportunities, and constantly iterating on how we drive adoption and value realisation. You'll need to zoom out to see the strategic vision, then zoom in to troubleshoot a workflow issue-sometimes in the same conversation. Bring your hustler mentality, your first-principles thinking, and your genuine passion for customer success. This is your opportunity to shape how field service organisations transform, one successful deployment at a time. Where the role is located Anywhere in the US; able to collaborate with customers and teams in other countries or continents as needed, either remotely or in-person (occasional travel needed). What the role offers Own post-implementation customer journeys for a portfolio of accounts, driving adoption from go-live through sustained value delivery and measurable ROI achievement Proactively monitor customer health (usage, sentiment, support tickets) and orchestrate interventions before issues escalate into churn risks Lead Quarterly Business Reviews (QBRs) that demonstrate ROI, identify expansion opportunities, and strengthen executive relationships Navigate complex stakeholder environments, building trusted relationships across operational teams, IT, and service delivery leadership Facilitate adoption activities (workshops, training, change management) that transform user resistance into platform advocacy and feature utilisation Identify and qualify expansion opportunities based on customer maturity and usage patterns; own or support renewal processes to achieve NRR targets Collaborate cross-functionally with PS on handoffs, Support on escalations, Product on roadmap feedback, and Sales on commercial opportunities Drive continuous improvement by developing repeatable playbooks, experimenting with engagement approaches, and contributing to evolving CS methodology What you'll bring to the role 5-8 years in customer success, account management, or consulting within B2B SaaS; proven track record managing complex relationships and delivering measurable outcomes in fast-paced environments Exceptional stakeholder orchestration skills: Navigate multi-layered organisations, influence without authority, and craft compelling narratives for diverse audiences Strategic thinker with bias to action: Balance long-term vision with tactical execution; make decisions with 70% data, zoom in/out as needed First-principles problem solver: Strong business acumen with grasp of operational metrics, ROI modelling, and data-driven decision making Technical fluency and change management expertise: Understand product functionality, troubleshoot credibly with IT teams, and deploy adoption interventions that overcome resistance Hustler mentality with customer empathy: Resourceful, persistent, opportunistic; genuine passion for customer success with comfort navigating complexity Excellent communication and facilitation: Experience leading workshops, executive presentations, and training; ability to distil complexity into actionable insights Be Hungry. Be Humble. Be Honest. And Hustle. Own the customer journey. Drive transformation. Be the reason our customers thrive. #LI-Remote

$23/Hour Advocates is seeking talented, open-minded and empathetic Peer Support professionals to help others in their journeys. Advocates promotes a healthy work-life balance and offers many generous perks of employment and room for advancement. We are a strong-knit community that values the ideas and contributions of our staff. Peer Specialists are fully integrated team members who provide individualized services to people receiving services from Advocates Mental Health Division. Peer specialists promote client self determination and decision making through the use of their own recovery stories and lived experience. Peer specialists provide expertise and consultation to the entire team to help create a culture in which each client's point of view and preferences are recognized, understood, respected, honored, validated, and integrated into treatment, rehabilitation and community self-help activities. Are you ready to make a difference? Minimum Education Required High School Diploma/GED Additional Shift Details There is flexibility with the hours. For example, M-Th 9-2 or M-F 10-2. Responsibilities Provide individual and group peer support services. Maintain and distribute current information on community resources related to self-help and recovery. Coordinate and lead informal groups related to peer support, recovery, resiliency, and resources. Advocate for client's preferences in all decision making arenas. Connect and network with other area providers and individuals. Develop professional relationships with area providers and communicate regularly to ensure all services and resources are being fully utilized. Strictly adhere to Certified Peer Specialist Code of Ethics. Qualifications High School Diploma or equivalent degree. Must currently be or have previously been a recipient of the Mental Health Systems Services. Must apply to Certified Peer Specialist training within 6 months of job offer and attend training when scheduled. Excellent communication skills. Must have sensitivity to the needs of the population. Must have excellent interpersonal skills and ability to work as part of a team. Demonstrated understanding of and competence in serving culturally diverse populations. At Advocates, the health and safety of the people in our care, our employees, and the broader community is our top priority. Effective October 18, 2021, Advocates will require all employees to be fully vaccinated against COVID-19 (i.e. both doses of Pfizer or Moderna, or a single dose of Johnson & Johnson.) Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

At Crown Linen Service, Inc., we're more than a linen company. We're a trusted partner helping businesses look their best and run efficiently every single day. We're seeking a dynamic Customer Development Representative (CDR) to drive revenue growth within our established customer base. This is not an account management role, it's a growth role. You'll be in the field uncovering opportunities, deepening relationships, and expanding Crown Linen's footprint through upselling, cross-selling, and value-based solutions that make a real impact for our customers. What You'll Do Sales & Growth Focus Ride service routes and visit customer sites to uncover untapped opportunities within existing accounts. Identify and close upsell and cross-sell opportunities for additional products and value-add services. Develop strategies to grow "share of wallet," increase product placements, item mix, and service usage per account. Partner with sales and service leadership to develop customized customer-growth plans and closing strategies. Collaborate with production and service teams to ensure a smooth rollout of new business wins. Customer Engagement & Value Creation Build strong, trusted relationships with general managers, owners, and key decision-makers through consistent on-site presence. Present tailored solutions that save customers time, improve presentation, reduce linen loss, and enhance operational flow. Position Crown Linen as a strategic business partner, not just a vendor. Gather customer feedback and relay insights that drive innovation and service improvements. Sales Execution & Reporting Maintain a healthy pipeline of opportunities within assigned routes and accounts. Log all activity in the CRM, including visits, proposals, and closed business. Meet or exceed monthly and quarterly goals for incremental revenue growth. Provide weekly updates highlighting wins, opportunities, and competitive activity. What You'll Bring 2-5 years of sales experience - ideally in linen, uniform, foodservice, medical, or other route-based B2B industries. Proven record of success upselling, cross-selling, or expanding services within an existing customer base. Exceptional relationship-building and consultative selling skills. Strong communication and presentation abilities - comfortable in kitchens, offices, and boardrooms alike. Self-starter with a hunter's mindset and a passion for achieving measurable results. Valid driver's license and clean driving record. Proficiency with CRM systems, Microsoft Office, and route-management tools. How You'll Be Measured Incremental revenue growth (upsell/cross-sell) Product placement growth per account Share-of-wallet expansion Number of qualified opportunities identified and closed Customer visit frequency and engagement quality Why You'll Love It Here Competitive base salary ($60K) plus uncapped earning potential (up to $90K OTE). Opportunity to grow within a fast-paced, people-first company with a proud history of service excellence. Supportive leadership, extensive training, and the freedom to own your territory. The satisfaction of helping businesses across hospitality, healthcare, and industry succeed every day. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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Job DescriptionDescription: About Fit Factory: Fit Factory is a 6 location health club brand. We are a full service health club with a luxury studio experience. We provide an incredible value for a low price point so that our members have the experience they crave, for the price point that allows them to enjoy life outside the club. Fit Factory is a dynamic, high-energy fitness gym dedicated to creating a supportive and results-driven environment for our members. We're more than just a gym-we're a community. We believe in helping people achieve their fitness goals, whether they are just starting their journey or training for their next big challenge. Join us as we continue to inspire and motivate our members every day. Role Overview: We are looking for a passionate and enthusiastic Member Associate to join our team. As a Member Associate, you will be the first point of contact for our members, helping them with their fitness needs, providing excellent customer service, and assisting in day-to-day operations. This role is perfect for someone who loves fitness, enjoys interacting with people, and thrives in a fast-paced, team-oriented environment. Requirements: Key Responsibilities: Welcome and engage members as they enter the gym with a positive, friendly attitude Assist with membership sign-ups, renewals, and cancellations Provide information on services, programs, and gym equipment Answer member inquiries and resolve issues in a timely and professional manner Monitor the gym floor to ensure a safe and welcoming environment Assist with class schedules, bookings, and event coordination Help maintain cleanliness and organization of gym facilities Support in maintaining the gym's brand, values, and community culture Assist with promotional events, marketing initiatives, and member retention programs Qualifications: Passion for fitness and a healthy lifestyle Excellent communication and interpersonal skills Strong customer service mindset with a positive, can-do attitude Ability to multitask and stay organized in a busy environment Previous experience in a customer-facing or fitness-related role preferred Knowledge of gym equipment and fitness terminology is a plus Flexible schedule availability (evenings, weekends, and holidays may be required) CPR/First Aid certified (or willing to obtain) Why Join Us? Competitive pay and potential for growth within the company Free gym membership and discounts on fitness products and services A positive and supportive work environment Opportunities to learn, grow, and develop your fitness knowledge Flexible schedule How to Apply: Ready to join the Fit Fam? Submit your resume and a brief cover letter detailing why you're a great fit for the Member Associate role. We look forward to hearing from you! Fit Factory is an equal opportunity employer.

Department Vibes And Verbs Employment Type Full Time Location Boston, MA Workplace type Onsite Compensation $60,000 - $67,000 / year Key Responsibilities Skills, Knowledge and Expertise Benefits About Hustle Notice Biz We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.

The Associate Member Services will be responsible for providing a safe, engaging and positive experience for all members and visitors to the South Shore YMCA. CORE EXPECTATIONS: STAFF ENGAGEMENT & DEVELOPMENT The ability to develop positive, effective working relationships with staff, supervisors, members, potential members and program participants are important to this position. Perform duties needed as delegated by Supervisors or Directors. Attend all staff meetings. Complete required trainings. MEMBERSHIP ENGAGEMENT & DEVELOPMENT Welcome, greet and engage all members and visitors, focusing on their safety, needs and enrichment. Process all membership and transaction related paperwork, registrations and other miscellaneous services, accurately and efficiently. Responsible for handling and reporting all incidents with staff and members to Member Service Directors. Take responsibility for cash balance, receipts and following the cash receipt procedures as outlined. Attendance must be reliable and consistent. Present a professional manner through a neat and clean appearance and proper attire as outlined in the membership dress code policy. Represent the YMCA and interact with members in a friendly, engaging and professional manner. Educate members of all policies and procedures of the YMCA and membership department. Provide up to date information and answer questions about programs, schedule and policies of the YMCA in a friendly and courteous manner, both in person and over the phone. Understand and abide by all policies and procedures outline in the South Shore YMCA Employee Handbook. Build relationships with and among members. Respond to inquiries and resolve problems. If unable to resolve, connect to correct person to resolve. Create a safe and supportive community environment. Assist in recruiting and engaging new members. Connect members to the YMCA's cause. Actively seek member/participant interaction and feedback. Give tours to prospective members. Become proficient with all software utilized at the front desk. Ensure that the South Shore YMCA Child Protection Policies are fulfilled. FACILITY MANAGEMENT Maintain a clean and organized front desk and lobby. Record and report any faulty equipment and /or lapse of maintenance to the proper people. Follow up on any issues brought to desk regarding facility or locker rooms. VOLUNTEER DEVELOPMENT Builds and develops volunteer capacity, sharing the social responsibility. COMMUNITY INVOLVEMENT & SUPPORT Assist in YMCA fund raising activities/events, and engage in collaborative relationships with community organizations in order to strengthen support and build community. YMCA COMPETENCIES - LEADER Mission and Community Oriented - Accepts and demonstrates YMCA values. Work effectively with people of all backgrounds and levels. Willingness to serve and fulfill community needs. Recruit volunteers and build supportive relationships with them. People Oriented - Remains calm in challenging situations and seeks to understand the underlying cause. Speaks and writes effectively. Develops rapport, relates well and takes initiative to assist in developing others. Results Oriented - Discovers ideas to create and deliver a high-value member experience. Makes sound judgments, establishes goals, supports fundraising, and adheres to budgeting procedures Personal Development - Recognizes personal strengths and limitations, pursues self-development and demonstrates flexibility. Qualifications PHYSICAL DEMANDS The employee must occasionally lift and/or move up to 25 pounds. While performing the duties of this Job, the employee is regularly required to sit, stand; walk and talk and hear. The employee is occasionally required to reach with hands and arms and stoop, kneel, or crouch.

**Title:** Test Content Services Specialist **Salary:** $55K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** The Test Content Services Specialist applies technical expertise in exam content management, database management, and project management to the publication and maintenance of certification exams. The Test Content Services Specialist will import exam content from client representatives, prepare and configure exams for publication, and perform quality checks for publication and maintenance of exam forms in PSI's proprietary item banking and exam delivery software. - This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely in the US, UK, or Sweden, with occasional travel for meetings, events and workshops. **Role Responsibilities** - Onboard new clients and determine appropriate test setup based on client requirements. - Intake new exams for existing clients and publish exams according to established timeline requirements. - Develop and maintain timelines for test publication activities and track progress in project management ticketing software. - Format files to import client content into item banking and test delivery software, and ensure all data is imported accurately. - Prepare tests for publication and implement live updates to tests. - Collaborate with Information Technology personnel and/or Test Content Services Manager to provide software support and training for clients. - Identify potential test publication issues, troubleshoot, and suggest possible solutions to problems. - Conduct quality control according to department procedures and address issues. - Support other Content Management teams with tasks related to test publication. - Participate in the development and maintenance of documentation of Test Content Services work processes and associated technology tools, including system user guides. - Maintain in-depth and up-to-date knowledge of proprietary item banking and exam delivery software. **Knowledge, Skills and Experience Requirements** ▪ Bachelor's degree level preferred ▪ 1+ years' experience exam publication, item bank management and/or database management. ▪ Strong communication skills required. ▪ Ability to approach problems with creative problem solving. ▪ Proficiency with Microsoft Office applications. ▪ Experience with Jira a plus. ▪ Experience with XML, HTML and QTI file formats preferred Benefits At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.