Member service representative jobs in Washington - 4,388 jobs
Customer Service Specialist - Healthcare Billing, Amazon Healthcare Revenue Cycle
Amazon 4.7
Member service representative job in Seattle, WA
Application deadline: Jan 22, 2026
As we continue to expand and transform the primary care experience, we're looking for passionate people to help manage our patient inquiries, using CI CARE framework that makes One Medical unique. As a Centralized Support Specialist II Billing Specialist, you'll execute our mission of delivering high-quality care and service. Specifically, you'll take patient phone calls and handle patient conversations to deliver world class care.
You are a strong and innovative problem-solver, who is driven to help people. You have mastered the art of customer-service, administrative work and are motivated to cultivate change in healthcare. You are currently looking for your next opportunity at an organization that is transforming healthcare we would love to connect.
Key job responsibilities
Handle patient phone calls and message inquiries, de-escalate issues, ensure patient satisfaction, and assist with navigating healthcare needs including insurance, billing, medical records, authorizations, and referrals, using impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all interactions to ensure a positive experience.
Collaborate with providers and other operations team members to complete urgent tasks pertaining to patient billing issues and questions.
Proactively reach out to patients with open balances to assist with payment options, educate admins and patients on health insurance benefits, answer complex billing inquiries, resolve payment processing issues, support One Medical's efforts to empower patients in resolving financial responsibilities, and maintain service level agreements in response time to admins and patients.
Assist admins with our member's billing needs via 1Life's tasking system to provide the best customer service.
Investigate claims through insurance to ensure they were processed according to the patient benefit plan, including reviewing and reconciling patient and insurance balances for accuracy.
Master our technology suite including but not limited to RingCentral, Slack, G-suite, Zoom, and our Electronic Medical Record System 1Life, to be able to interact with team members and patients and complete daily work.
Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting all in-office providers with urgent & stat patient needs.
A day in the life
In this role, you'll handle inbound calls from One Medical patients (customers) regarding their medical bills, insurance claims, and payment inquiries. Daily activities include reviewing patient accounts, processing payments, explaining EOBs, and coordinating with internal stakeholders such as medical billing specialists, insurance verification teams, and healthcare providers to resolve billing discrepancies. You'll solve problems like incorrect charges, insurance claim rejections, payment plan requests, and billing confusion. Regular communication with insurance companies to verify benefits and claim status is essential. The role requires documenting all interactions in the electronic health record system and following up on pending issues.
About the team
Amazon One Medical's call center team combines healthcare expertise with Amazon's customer-obsessed culture to deliver exceptional patient support. Our team has focused on making healthcare more accessible and less complicated for members. We handle billing inquiries with empathy and efficiency. Our culture emphasizes leadership principles of ownership and continuous improvement, supported by ongoing training and development. Team members work in a diverse, inclusive environment where success is measured by positive patient impact while maintaining the highest standards of healthcare privacy and professionalism.
Basic Qualifications
- 2+ years of customer service in a healthcare call center environment experience
- 1+ years of medical billing, insurance claims, or healthcare revenue cycle experience
- Experience in Microsoft Office Suite using electronic health records (EHR) or customer relationship management (CRM) systems
Preferred Qualifications
- Ability to work various shifts
- Strong problem-solving and documentation skills
- Ability to type 45+ WPM while maintaining accuracy
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The Colorado base pay for this position ranges from $41,600/year up to $45,760/year. The National base pay for this position ranges from $31,200/year in our lowest geographic market up to $50,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************* . This position will remain posted until filled. Applicants should apply via our internal or external career site.
$31.2k-50k yearly 1d ago
Looking for a job?
Let Zippia find it for you.
Family Services Associate - Care Coordination & Resources
Children's National Medical Center 4.6
Member service representative job in Washington
A prominent pediatric healthcare provider in Washington is looking for a Family Services Associate to assist patients and families with issues related to illness and facilitate resource access. Responsibilities include coordinating care among medical teams, conducting screening interviews, and ensuring follow-up support. Candidates must hold a Bachelor's degree and ideally have experience in crisis situations. Bilingual abilities are preferred. This position offers a full-time work schedule with a competitive salary range of approximately $44,782.40 - $74,630.40.
#J-18808-Ljbffr
$44.8k-74.6k yearly 1d ago
Customer Service Representative
2 Sons Plumbing
Member service representative job in Pacific, WA
🚨 WE'RE HIRING: CSR 🚨
📍 Seattle, WA | 💰 $20-$28/hr DOE
✨ Be the heartbeat of our office - schedule calls, and keep customers happy! Fast-paced, fun, and rewarding.
🔹 What You'll Do
📞 Answer & schedule customer calls
🗂 Keep records organized & accurate
💬 Provide updates with a smile
🔹 What We're Looking For
✅ HS Diploma or equivalent
✅ 1+ year Customer Service or office coordination
✅ Strong communication & multitasking skills
💻 Comfortable with Microsoft Office
⭐ ServiceTitan experience = BIG plus but not required
🔧 Plumbing/HVAC knowledge helpful
🔹 Perks & Benefits
💵 $20-$28/hr (DOE)
🏥 Medical, Dental & Vision
💼 401k with Company Match
🗓 Paid Time Off + Holidays + Sick Days
🚀 Career Growth Opportunities
🎉 Friendly, supportive team culture
🔥 Join one of the fastest-growing service companies in the PNW! Hard work pays off here - come grow with us.
👉 Apply Today with 2 Sons Plumbing, Electric, Heating & Air!
$20-28 hourly 13h ago
Client Relations Associate | Advisor Support Role
Magellan Financial & Insurance Services, Inc.
Member service representative job in Renton, WA
Be the reason clients stay-and advisors grow.
Some firms talk about “client experience.” Others quietly build systems that make it exceptional every single day.
At Elevated Wealth Management, this role sits at the center of that difference.
We're hiring a Client Relations Associate to become the trusted first touchpoint for clients and the operational backbone for our advisors. If you take pride in precision, relationships, and being the person everyone relies on to keep things moving, this is a seat with real influence-not a support afterthought.
The Opportunity
This is not a “front desk + paperwork” role.
You'll be the connective tissue between clients, advisors, and operations-making sure nothing falls through the cracks as the firm grows. When clients call, they feel taken care of. When advisors meet with clients, everything is ready. When new business comes in, it moves forward cleanly.
Your work protects trust, momentum, and reputation.
Compensation & What You Get (Up Front)
Base Salary: $65,000-$75,000
Performance-Based Bonuses tied to accuracy, responsiveness, and team outcomes
Stable, growth-oriented firm with long-term client relationships-not transactional chaos
Clear expectations and structure
Direct exposure to advisors and leadership, not buried in layers
What You'll Own
Act as a primary point of contact for clients-calls, scheduling, follow-ups, and coordination
Maintain clean, accurate records in Redtail CRM so advisors always have context
Support case management and new business processing, ensuring paperwork is complete and timely
Track leads, activity, and follow-ups, keeping advisors focused on relationships-not admin
Coordinate seminars and client events (RSVPs, prep, post-event follow-up)
Maintain a professional, welcoming office experience for every client interaction
Handle core administrative workflows (files, scanning, mailing, organization) with precision
The Kind of Person Who Thrives Here
You're calm under pressure, naturally organized, and take pride in being dependable. You don't need hand-holding-but you do value clear processes. You enjoy working with people, but you're just as satisfied closing loops and keeping systems clean.
You care about doing things right the first time.
Next Step
If you're looking for a role where your work genuinely matters-and where doing things well is noticed-apply now to start a confidential conversation about joining Elevated Wealth Management.
$65k-75k yearly 3d ago
Technical Service Representative - Aerospace Materials
Ppg Architectural Finishes 4.4
Member service representative job in Seattle, WA
Join PPG as an Aerospace Technical ServiceRepresentative and be at the forefront of innovation in the aerospace industry as part of the Aerospace Customer Support & Product Launch team. As a representative, you will be responsible for using technical expertise to support applications (Coatings, Sealants, Packaging and Adhesives), equipment installation, troubleshooting, account servicing for commercial products, and secure launch activities for developmental products. You will support ongoing sales/service efforts by working directly with customers, PPG Aerospace Sales, Research & Technology, Engineering Services, manufacturing and other cross-business PPG technical associates. You will report to the Manager - Sales Technical Service.
Key Responsibilities
Support the development and commercial launch of new products as an important part of the secure launch process
Observe application processes at customer sites in both production and laboratory environments, determine source of problems and conceive and develop solutions to product quality or application problems by using industry accepted knowledge, techniques and practices
Perform physical tasks of assembling, disassembling, troubleshooting, and operation of many application systems (across multiple product ranges).
Collect and analyze data, identify problems and develop effective solutions; maintain records of procedures and data for future reference.
Communicate results, develop corrective procedures, write, validate and distribute other technical information to appropriate technical development, management, sales and customer representatives.
Proficient in training and application for all product segments (Commercial, General Aviation, and Military).
Conduct unassisted, comprehensive training sessions for customers both in-house and at customer locations using presentations and hands-on tools.
Assist customers in the development of new engineering specifications for PPG Aerospace materials.
Assist other members of the technical service staff as a backup resource for advanced problem solving. Participate in Aerospace Academy training classes by developing course content, and conducting hands on & classroom modules across coatings, sealants, packaging & adhesives technologies.
Maintain and operate all aerospace product application equipment and inventory.
Logs all project, travel and customer information in PPG Aerospace CRM system.
Qualifications
3+ yrs experience in coatings application; aerospace or large-scale experience is a bonus
Experience with or willingness to learn and apply six-sigma methods and experimental design
Must be able to speak, read, write & interpret technical information in English
Valid Driver's License is required
Available to travel 50 to 75% annually - domestic and international
Only U.S. Citizens, Green Card holders, and political asylees or refugees are eligible to apply.
The base salary range for this position is $90,000- $116,000 per year. PPG offers comprehensive benefits such as Health, Dental, Life, Retirement Plan (401k), Paid 3 Weeks Vacation & Holidays, Employee Assistance Program (EAP), Disability/ Leave, and other Voluntary benefit offerings. Actual benefit offerings confirmed at the time of hire.
PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
$40k-46k yearly est. Auto-Apply 23d ago
Corporate Services Specialist
Diligent Services 3.8
Member service representative job in Washington
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you're not just building the future - you're an agent of positive change, joining a global community on a mission to make an impact.
Learn more at diligent.com or follow us on LinkedIn and Facebook
Position Overview
We are seeking a skilled Corporate Services Specialist to join our US based team, providing comprehensive global corporate secretarial and compliance services to a diverse portfolio of international clients. This role requires a detail-oriented professional with strong technical knowledge of corporate governance, regulatory compliance, and corporate secretarial practices.
Key Responsibilities
Corporate Secretarial Services
Manage global compliance engagements, which include the preparation and filing of statutory documents with local registries
Maintain accurate statutory registers and corporate records for client companies, using Diligent Entities software
Draft board resolutions, minutes, and other corporate documentation
Ensure compliance with relevant local legislation, corporate governance codes, and regulatory requirements
Client Relationship Management
Serve as primary point of contact for assigned client portfolio
Provide expert advice on corporate governance matters, statutory obligations, and regulatory changes
Build and maintain strong professional relationships with clients, understanding their business needs and objectives
Respond promptly to client queries and requests, ensuring high levels of client satisfaction
Collaborate with clients' internal teams, external advisors, and auditors as required
Compliance and Risk Management
Monitor and ensure ongoing compliance with statutory and regulatory requirements
Identify potential compliance risks and recommend appropriate mitigation strategies
Keep ahead of legislative changes and regulatory updates affecting clients
Implement and maintain robust compliance procedures and documentation standards
Conduct periodic compliance reviews and health checks for client companies
Project Management and Special Assignments
Manage corporate restructuring projects including mergers, acquisitions, and reorganizations
Coordinate entity formations, dissolutions, and other corporate changes
Assist with due diligence exercises and transaction support services
Handle complex multi-jurisdictional matters and coordinate with international network
Support business development initiatives and respond to requests for proposals
People Management
Management of a team of more junior corporate specialists, overseeing capacity, workflow, quality and individual development
Required Experience/Skills
Bachelor's degree or relevant work experience
Minimum 3-5 years of experience in corporate secretarial services
Strong knowledge of US company law, global compliance management, corporate governance principles, and regulatory frameworks
Proficiency in Diligent Entities and Microsoft Office
Excellent drafting and documentation skills
Strong analytical and problem-solving abilities
Understanding of financial statements and corporate structures
Knowledge of international corporate structures and cross-border transactions
Exceptional attention to detail and accuracy
Strong organizational and time management skills
Excellent verbal and written communication skills
Ability to work independently and manage multiple priorities
Discrete handling of confidential information
Adaptability and willingness to learn new areas of expertise
Technical expertise in corporate law and governance
Project management and coordination skills
Risk assessment and compliance monitoring
Team collaboration and mentoring abilities
Commercial awareness and business understanding
U.S pay range $131,000-$164,000 USD
What Diligent Offers You
Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability - to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at ************************.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
$34k-43k yearly est. Auto-Apply 12d ago
Customer Experience Representative
Tacoma 4.3
Member service representative job in Tacoma, WA
Replies within 24 hours Benefits:
Employee discounts
Flexible schedule
Free food & snacks
Summary:Promotes quality customer service and processes sales and registration transactions. Acts as the first point of contact for potential and current Goldfish Swim School members and as such is responsible for presenting a positive image for the company.
Make waves and pave the way for your career. At Goldfish Swim School we are not only passionate about building confident lifelong swimmers, we are also passionate about building the careers of our team members. We believe that the hard work and dedication of our team members help create skills that will last a lifetime. We take time to develop both personal and professional skills that prepare team members for their future careers.
Perks and Benefits:
Paid on-the-job training
Flexible scheduling
Culture driven company
Employee recognition programs
Primary Duties and Responsibilities:
Answers telephones, emails and texts and responds to inquiries in a professional manner.
Conducts sales calls for prospective members.
Processes student registrations using effective sales/customer service techniques.
Resolves customer concerns/complaints using a professional approach.
Assists customers with purchases of merchandise and memberships.
Greets parents and students as they report to the front desk.
Checks in students on the attendance tracking system.
Maintains cleanliness of the lobby, snack shack, changing areas, and restrooms.
Makes calls to resolve open account problems
Enforces safety rules and regulations to prevent accidents. Administers first aid when necessary.
Job Qualifications and Skills
Ability to work with children
Excellent communication and organizational skills
High energy
Strong work ethic
Must pass background examinations prior to training
About Goldfish Swim School:
Goldfish Swim School has been an industry leader in the swim lesson community since 2006. Our team is growing, and we are looking for team players who are enthusiastic, have a can-do perspective, and enjoy working with kids. We provide paid on-the-job training, flexible scheduling, a rewarding work environment, and a one-of-a-kind culture that will make you smile, too!
Safety Standards: The safety of our swimmers, parents and team members is of the utmost importance. Goldfish Swim School follows all CDC and WHO safety standards along with following any local guidelines. In addition here are some additional safety precautions and procedures we follow:
Every shift has an on-staff cleaner to sanitize high touch areas in our lobby and pool areas
Our pools are disinfected with chlorine to provide the safest swimming environment
Our state-of-the-art ventilation system allows fresh air to continuously circulate into our building, further minimizing the spread of any airborne virus
If you, or someone you know, desires to work for a place where you can make a difference, explore, apply and then join us. Goldfish Swim School Tacoma is a learn-to-swim facility for kids ages 4 months to 12 years. Our proven confidence-building curriculum promotes a love of swimming and teaches children to be safer in and around the water. For additional information see ********************************************** The information within this posting is not all-inclusive and may be subject to change. Employee to fulfill other duties and responsibilities as assigned by the Employer. Goldfish Swim School Tacoma is an Equal Opportunity Employer. Compensación: $17.50 - $20.00 per hour
Tropical Vibes & Impacting Lives!
You feel it the moment you walk in. There's more than vibrant colors, a tropical theme and happy children. There's something different, something extraordinary. Something truly GOLDEN. It's passion. Not just a passion for kids or a passion for swimming…it's a special passion for changing - even saving - lives, by being a part of kids learning to swim.
When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You're also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it's more than a job - it's an endless pool of possibilities, opportunities and life-changing moments!
Making Waves with Passion, Purpose & Core Values!
At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!
We go above and beyond with every detail to create a GOLDEN Experience!
We believe in nurturing a culture that provides WOW! Customer Service
We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust
We meet and exceed expectations so you see Extraordinary Results
We make a big deal about life's accomplishments by remembering to Celebrate!
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.
$17.5-20 hourly Auto-Apply 60d+ ago
Grounds & Nursery Services Specialist 5 (C)
Edmonds College 4.0
Member service representative job in Lynnwood, WA
This classified position is responsible for the care and upkeep of approximately fifty acres of campus grounds, and reports to the Grounds and Recycling Manager. Position works with other grounds and landscaping staff, faculty, students, and administration, as well as the horticulture department in the planning, development, and maintenance of all outdoor spaces. Outdoor spaces include lawns, gardens, green spaces, bioswales, jogging trails, sidewalks, plazas, raised walkways, parking lots, and access roads. Grounds maintenance activities continue year-round to ensure the campus is beautifully landscape, safe and clean. Position is also responsible for assisting the recycling department and the hazardous waste programs to ensure that the campus is operating in an environmentally responsible way, minimizing waste products and practicing sustainability.
This is a classified staff position that reports to the Grounds Manager.
For information on applying, please see Application Procedures and Required Documents, below. Applications received by December 29, 2025 at 11:59pm PST will receive priority consideration. Position is opened until filled.
Responsibilities include, but are not limited to:
* Coordinate, plan, and perform grounds maintenance programs and landscape projects.
* Collaborate with implementing the College Facilities Master Plan and special projects by assisting in planning and cost development of campus landscapes, existing landscape installations, maintenance, and renovations.
* Assist in EHS programs, which includes recycling and stormwater maintenance.
* Complete training, licensing, and certifications applicable to responsibilities.
* Operates power and motorized equipment, such as light tractors, front-end loaders, sweepers, backhoes, trucks, chippers, lawn mowers, forklifts, lawn edger, blowers, line trimmers, hedgers, chainsaw, and lawn vacuums. Maintain hand tools and other mechanical equipment relevant to grounds work.
* Pressure washing of outdoor surfaces and structures, striping of parking lots and fire lanes, installation and upkeep of outdoor signage, and some structure maintenance.
* Submit requests for supplies and equipment.
* Manage daily work orders in the database.
* Be able to work outside in all types of weather and conditions, including extreme heat and cold. Able to lift 50 pounds and handle larger weights of equipment, materials, debris, and supplies with assistance or appropriate equipment.
REQUIRED QUALIFICATIONS:
* One year of experience in gardening, grounds maintenance, nursery, parks, or related activity.
* Current driver s license.
(See Conditions of Employment section for additional requirements.)
DESIRED QUALIFICATIONS:
* Degree in horticulture or closely allied field, OR equivalent experience in grounds maintenance.
* Ability of work independently and as part of a team.
* Ability to work under stressful situations and manage stress appropriately.
* Ability to prioritize unplanned projects while performing daily duties.
* Ability to accomplish repetitive tasks.
* Ability to work effectively with populations representing diverse backgrounds, life experiences, and abilities.
PHYSICAL WORK ENVIRONMENT:
The position requires working outdoors in a variety of weather conditions with exposure to the elements; climbing ladders and scaffolding, working at heights, stooping, kneeling, crawling, reaching and climbing. The ability to lift 50 pounds and move 100 pounds or more is required. The ability to manipulate hand equipment requiring repetitive arm-hand movements is essential. Operating a motor vehicle requiring a standard driver's license and other types of heavy equipment is essential. Cleaning up minor spills that may require PPE gear is required. Effective communication skills, both oral and written, are essential. This includes the ability to speak clearly and fully comprehend written and spoken English, and will include communication with people for whom English is a second language.
WORK SCHEDULE:
Full-time, 40 hours per week, dayshift, Monday Friday. This position is considered an essential personnel position that is required to work when needed during events such as snow storms or emergencies related to Grounds issues even when the college is closed.
COMPENSATION:
Salary range 41. Beginning salary is $47,988 - $51,588 annually, with progressive increases to $56,880, plus a full state benefits package, which includes tuition waivers for college classes, medical, dental, retirement options and more. Vacation and leave package includes 12 sick days per year, 11 scheduled holidays, 1 personal holiday, 3 personal leave days, and 14 vacation days per year (incremental increases to 24 vacation days per year).
CONDITIONS OF EMPLOYMENT:
* You must document your citizenship or employment authorization within three days of hire.
* Criminal background check. Prior to a new hire, a background check including criminal history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant s suitability and competence to perform in the position.
* All new positions are contingent upon funding.
* At this time, Edmonds College does not sponsor H1-B Visas.
* Complete, sign, and submit Declaration Regarding Sexual Misconduct
APPLICATION PROCEDURES AND REQUIRED DOCUMENTS:
All applicants must apply online. No paper submissions or emailed materials will be accepted. Your online application must include the following documents in order to be complete:
* Cover letter that addresses the required qualifications
* Current resume
* Names and contact information for three references.
* For veterans' preference, please scan and attach your DD214, Member-4 Form
Important, if this posting is on an external website other than ****************** or Edmonds College Job Opportunities please follow one of these links to apply. Applying via an external webpage will not enter our application system.
ABOUT THE COLLEGE:
Established in 1967, Edmonds College is a public, four-year, state college. It focuses on academic excellence, student success, and community engagement, which reflect the three aspects of its mission: Teaching | Learning | Community. It serves about 20,000 students annually, including more than 1,000 international students from more than 60 countries. The college offers nearly 70 associate degrees and 60 professional certificates in about 30 programs of study. Its highest enrolled programs are the Associate of Arts/Associate of Science degrees, Paralegal, Allied Health (pre-nursing degree), Business/Accounting, Construction Management, and Culinary Arts. The college is located in the center of the growing south Snohomish County communities of Edmonds, Lynnwood, Mountlake Terrace, Brier, Mill Creek, Mukilteo, and Woodway. For more information, visit ****************
EEO/AFFIRMATIVE ACTION STATEMENT:
The college provides equal opportunity in education and in employment per state and federal law. The college prohibits discrimination against any person due to race, color, religion, national origin, sex (gender), disability, sexual orientation, age, citizenship status, marital status, veteran status, or genetic information. For questions about our nondiscrimination policy or gender equality and athletic teams, contact Kathy Smith (Title IX and Section 504 Coordinator/Investigator); Clearview Building, Room 122B; ***********************, ************.
JEANNE CLERY STATEMENT:
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act of 1998, and as a part of Edmonds College s commitment to safety and security on campus, the College reports the mandated information about current campus policies concerning safety and security issues, the required statistics, and other related information for the past three (3) calendar years. Edmonds College s Annual Security and Fire Safety Report is available online at *********************************************************************************************************
Apply for Job
* Explore Jobs
* Sign In
* New User
$48k-51.6k yearly Easy Apply 34d ago
Member Services Officer
Capricorn 4.5
Member service representative job in Washington
A little about us
Capricorn is one of Australia and New Zealand's largest and most dynamic Member-owned organisations. Since 1974, we've provided our Members with financial and business solutions to make running a business easier. Our flagship Trade Account offers instant credit with over 1600 Preferred Suppliers, simplified monthly expenses, and a generous rewards program.
We have a strong foundation in the automotive and machinery aftermarkets. Our vibrant community includes over 31,000 Members across Australia and New Zealand, from national franchises to your local family workshop. Last year, Capricorn facilitated nearly $4bn in sales with our Preferred Suppliers.
At Capricorn, we're about more than just products and services. We work hard to ensure that our Members, Suppliers and People feel like they're part of something bigger - a Community which is connected and supported to make a difference, while having some fun along the way!
About the role
Are you ready to take the leap into a fast-paced, fun, and supportive team environment? Whether you've worked in retail, hospitality, or any customer-facing role, this is your chance to step into the corporate world and grow your career with us!
What You'll Be Doing
As a MemberServices Officer you'll be the friendly face (and voice!) behind our member and supplier support. You'll:
• Handle a mix of inbound and outbound communications via phone and email
• Use our internal systems (including Epicor and CRM) to manage and assist accounts
• Respond to enquiries within service level agreements and escalate where needed
• Collaborate with internal teams and members to resolve queries efficiently
• Keep detailed records of interactions and updates
• Support trade account payments and ensure call centre targets are met
What You Bring
We're not looking for qualifications-we're looking for resilience, a can-do attitude, and great communication skills. If you've worked in a café, retail store, or any customer-facing role, we want to hear from you!
Bonus Points For:
• General IT and computing skills
• Experience with Microsoft Office
• Exposure to basic accounting principles (not essential)
A little on life at Capricorn
Our community at Capricorn always comes first, and a big part of that community is our team. We genuinely believe that investment in our people is the key to everything that we do.
Joining our community is about more than just a job, so here's what's in it for you:
• Work flexibility - We're all unique, and so are the ways in which we work. Whether it's flexible hours or WFH arrangements, we'll work with you to find the best way for us to work together.
• Development Opportunities - your success is ours too. We provide opportunities training and development that give you the tools you need to grow.
• Paid parental leave - during life's most important times, we support both parents' leave and their transition back to work.
• Get social - our social calendar is full up with a range of different virtual and face-to-face events to keep us connected.
• A place you want to be - from the sweeping city views, coffee on tap and the general buzz of our team, Capricorn is a place you want to be.
• A cherry on top - we've got a heap of benefits that our team actually use, including a fantastic reward and recognition program, wellness program, additional leave purchase and so much more!
Sound like you'd be a good fit?
If you are ready to become part of a growing community and make a real impact, get in touch today.
For further information, support with your application and detail on Capricorn, please visit our website at capricorn.coop/careers
$81k-111k yearly est. Auto-Apply 28d ago
Immigration Services Officer
Department of Homeland Security 4.5
Member service representative job in Seattle, WA
Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud.
If you're ready to help safeguard the nation's immigration system and combat immigration fraud, review the
$73k-108k yearly est. 5d ago
General Services Officer (Electrical)
Airservices
Member service representative job in Washington
Full time permanent position for an experienced and licenced Electrician to join the Airservices Australia team.
Salary $101,500 + 14% superannuation.
Perth based with some travel throughout Western Australia.
A collaborative and supportive environment that values professionalism, objectivity, and integrity.
The Organisation
Airservices Australia is a government-owned organisation responsible for the safe and efficient management of 11% of the world's airspace and provision of air traffic services at Australia's busiest airports.
Our people are our greatest asset with a dynamic and diverse team operating from locations across the country - from bustling cities to regional and remote locations. This team keep's Australia's aviation industry safe every day of the year, both in the air and on the ground.
We connect people with their world safely - linking family and friends, generating economic activity, creating jobs, and facilitating trade and tourism.
Airservices is committed to fostering a culture that is diverse, inclusive, and respectful. We encourage motivated individuals who love what they do, value a service first mindset, and embrace a challenge to explore a career with Airservices. In return you will be a valued team member, be offered flexibility and experience a meaningful career in an exciting, ever-evolving aviation industry.
The Role & The Team
As an Electrician, you will be part of a high performing team who are responsible for carrying out maintenance and installation activities on critical air traffic control and aviation rescue and firefighting systems, ensuring the operational safety and integrity of the Australian national airways system. The position is Perth based and will involve some travel throughout Westen Australia.
What you'll do
Performance of time sensitive preventive and corrective maintenance, and project installation activities in accordance with prescribed processes and procedures.
Maintaining an awareness and understanding of the impact that work undertaken can have on Airservices systems.
Timely and accurate data entry into the maintenance management systems.
Mentoring and developing the technical competency of other team members.
Taking part in the implementation of enterprise governance systems and policies, including safety, environmental, work health and safety, risk, and compliance.
Actively identifying opportunities for continuous improvement of service delivery and work practices.
Please see the link below to view the full Position Description:
Electrician.pdf
About you
The successful applicant will have:
The possession of relevant licencing as specified by Legislative and/or Airservices requirements, Western Australia Electrical Licence.
A strong commitment to working in a team environment with a focus on delivering the highest level of customer service.
The ability to develop knowledge and understanding of the policies, procedures, and legislation relevant to the position.
Ability to develop knowledge and experience performing maintenance and installation activities on electrical systems such as, power reticulation, uninterruptible power supplies (UPS), standby generating sets, air conditioning control, DC power and battery systems.
The following qualifications are essential to be considered for this role:
Certificate III in Electrotechnology Electrician
Current Western Australia Electrical workers' licence
Current CPR/LVR
Current Australian Driver's Licence
Construction industry White Card
Airservices Australia is a diverse and inclusive employer that recognises the benefits of having a workforce that reflects the communities in which we work. We encourage applications from diverse groups including Aboriginal and/or Torres Strait Islander people.
What you'll gain
Join our Perth team as an Electrician and take your career to the next level with hands-on experience, continuous learning, and clear pathways for growth in a supportive, team-focused environment.
Opportunity to travel nationally with Travel Allowance
Enjoy added benefits with First Aid and General Tech Certificate (GTC) allowances that recognise your skills and qualifications.
Security Clearance
To be eligible to apply, you must be an Australian citizen as an Australian AGSVA security clearance is required for this role. Please refer to the security check requirements successful applicants will be required to undertake as part of the recruitment process.
How to Apply
To apply for this position please lodge an application online via the “apply link” attaching your resume and a cover letter outlining your skills and experience and how they relate to this role.
Applications close on Wednesday 28 January, 2026.
$101.5k yearly 60d+ ago
Customer Segment Consultant
Bank of America 4.7
Member service representative job in Bellevue, WA
Job Description: This role is accountable for designing, automating, and managing a comprehensive reporting portfolio that supports business decision-making and strengthens control processes. The analyst will lead efforts to streamline and modernize manual reporting, applying a risk-mitigation and efficiency mindset to every solution.The position requires end-to-end ownership of reporting solutions-from requirements gathering and data sourcing to development, testing, and delivery. Success in this role means creating scalable, accurate, and timely reporting that enables operational transparency and drives process improvements across Financial Center Operations & Controls.In addition to reporting responsibilities, the analyst will contribute to internal control discipline and operational excellence by supporting governance activities, monitoring key metrics, and identifying opportunities for automation and quality assurance. This includes evaluating data to detect issues, implementing remediation strategies, and ensuring adherence to enterprise-wide standards.Responsibilities:
Responsible for providing business metric and program analysis, report management, and project support at several different levels.
The position requires the incumbent to have diverse administrative expertise and to oversee various programs and initiatives, to be able to think strategically, as well as perform in a proactive manner with limited supervision.
The position also requires the individual to build and maintain relationships with field management and work closely with other organizations within the LOB.
Support and lead the execution of the Financial Center Operations, focusing on automation, process optimization, and data integrity.
Design and implement automated solutions using enterprise-approved BI tools (e.g., Tableau, Power BI, Alteryx).
The ability to work independently, multi-task, assist partners with complex items and those that require extensive research, while prioritizing his/her workload. Must demonstrate a cooperative and professional work attitude.
Manage and improve existing processes to ensure consistency and continuity across the Preferred business. Ability to coordinate all essential work-streams (people/process, controls, business leads and technology) to ensure project / program delivers on time and to the business case.
Develop strong working partnerships across the organization and work with various LOB partners, and other key LOB support partners to manage, develop and execute reporting on Financial Center Operations.
Detailed Documentation - Procedures and Business Requirements. Must gather and document requirements, interpret business needs against data availability to develop best possible solution.
Consider all possible improvement opportunities by identifying gaps and developing process improvements.
Support leadership while being able to influence through sound reasoning and solid analytics.
Required Qualifications:
Detail oriented and possess excellent problem solving and decision-making skills
Effective comprehension and listening skills
Strong time management skills
Proficient in Excel- Basic & Complex formulas and the ability to interpret large amounts of distinct data
Excellent PC skills including (but not limited to) MS Word, MS Excel, PowerPoint, Microsoft Edge or Chrome
Must be able to attend to detail in order to make comparisons based on desired outcomes and guidelines
Must demonstrate multi-tasking skills to handle various task/responsibilities and alternate between differing work processes and shift priorities
Must display decision making ability
Must have excellent verbal and written communication skills
Must display organizational skills
Must be able to comprehend and follow instructions and guidelines
Desired Qualifications:
Project Planning/Management
Leadership experience
Knowledge of financial center operations and controls
Minimum Education Requirements:
Bachelor's Degree or equivalent work experience
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency details
US - IL - Chicago - 110 N Wacker Dr - Bank Of America Tower Chicago (IL4110), US - MD - Hunt Valley - 11333 MCCORMICK RD - HUNT VALLEY (MD5031), US - WA - Bellevue - 10400 NE 4th St - 400 Lincoln Square (WA3400) Pay and benefits information Pay range$73,200.00 - $116,900.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
$73.2k-116.9k yearly Auto-Apply 7d ago
Assistant/Associate Member
Benaroya Research Institute 4.3
Member service representative job in Seattle, WA
The Benaroya Research Institute (BRI) in Seattle, WA seeks to recruit several outstanding investigators for new faculty positions at the assistant or associate member level, equivalent to assistant or associate professor. We seek candidates who use innovative experimental and/or computational approaches to study immune system function in health and disease, with a particular emphasis on autoimmune and immune-mediated diseases. We particularly encourage investigators in the following areas to apply: B cell biology, tissue immunity, innate immunity, systems immunology, and stromal-immune interactions. However, candidates from all areas of immunology will be considered.
These positions offer an opportunity to join a non-profit research institute with expertise in fundamental and translational immunology uniquely focused on immune-mediated diseases with a highly interactive and collaborative environment. The Benaroya Research Institute has outstanding, cutting edge core facilities to support a broad range of immunology research, including human sample biorepositories with healthy control and disease samples, genomics, flow cytometry, microscopy, histology and animal use cores. As part of the Seattle research community, BRI benefits from a rich and collaborative academic environment, with multiple major universities, research institutions, hospitals, and industry partners in close proximity. BRI offers highly attractive start-up packages and a scientific environment that supports junior faculty through extensive mentoring. Many BRI faculty have appointments as affiliate faculty in departments at the University of Washington. For physician scientist applicants, clinical time can be requested at our partner Virginia Mason Medical Center, with particular interest in Allergy/Immunology, Dermatology, Gastroenterology, Neurology, Pathology, Pulmonary, and Rheumatology related research.
BRI is devoted to finding causes and cures for immune system diseases and is an international leader in translating discoveries in autoimmune diseases to real life applications. Research at BRI encompasses many approaches, from studies of fundamental immunology processes, genetics and translational immunology, to clinical trials. BRI is powered by excellent laboratory facilities, an extensive biorepository of samples from autoimmune patients and healthy subjects, and houses two international clinical research networks, the Immune Tolerance Network and Type 1 Diabetes TrialNet. Read more about BRI and our research at *************************
Qualifications
The ideal candidate will be an early stage or mid-level investigator holding a PhD and/or MD degree or equivalent, and:
Have significant research experience in experimental and/or computational immunology.
Possess an exceptional track record of high impact immunology research related to immune system function or immune-mediated diseases.
Demonstrate strong potential for obtaining research funding from national and international research agencies or, if at the associate level, a track record of such funding.
Be expected to maintain an active research program, contribute to the research environment at BRI, collaborate closely with researchers working at BRI, and maintain a network of external collaborators in Seattle, nationally, and internationally.
Application
Qualified candidates should send an application package comprising a single pdf document including their curriculum vitae, a research statement (3 page max.) describing their research plan and goals, a cover letter describing how their research fits with the focus of the Benaroya Research Institute, and the names and contact information for at least three references to ***********************************. We welcome prospective applicants to reach out to us with any questions. Application review will begin November 10
th
, 2025.
Compensation
$130,000 to $200,000 per year
Benefits
Medical, dental, vision insurance
Flexible spending accounts: health care, dependent care, commuter
Short and long-term disability
Life and AD&D insurance
403(b) retirement plan with matching funds after one year of employment
PTO: 13 holidays, three weeks of vacation and two weeks of sick leave per year
Employee assistance program
Educational assistance program
Subsidized ORCA pass
Wellness benefits
Voluntary benefits
About Us
Benaroya Research Institute (BRI) has a bold mission: to advance the science to predict, prevent, reverse and cure immune system diseases, from autoimmune disease to cancer to asthma and allergies. We create detailed pictures of the immune system in health and disease, aiming to understand how disorders start and how to rebalance the immune system back to health. Equipped with innovative tools and robust biorepositories, our team chips away at the biggest mysteries behind these conditions to work toward our vision of a healthy immune system for everyone. BRI is a nonprofit research institute based in Seattle and affiliated with Virginia Mason Franciscan Health. We collaborate with clinicians and patients to accelerate the path from innovative lab discoveries to life-changing patient care.
At BRI, each individual is valued as an important contributor to our vision and mission. Consider making a difference by joining our team. Because together, we are powering possibility.
To learn more, visit benaroyaresearch.org and connect with us on LinkedIn, Bluesky, Instagram, Threads, Facebook and YouTube.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
If you need an accommodation or assistance completing the online application, please contact Human Resources at ************ or email *************************. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
$38k-74k yearly est. Auto-Apply 60d+ ago
Member Service Representative (Full-Time) - Washington Navy Yard/ Suitland
Navy Federal 4.7
Member service representative job in Washington
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role.
This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.
Responsibilities
Provide basic counseling on available products and services to meet member needs
Assist members with opening and maintaining deposit accounts, loans, and other financial products
Research and resolve basic account discrepancies and service requests
Identify opportunities to cross-service products and enhance member relationships through education
Understand and comply with all relevant federal and institutional regulations related to financial products and services
Support team members by sharing knowledge and best practices as experience grows
Ensure cash and other negotiable instruments are handled properly and securely
Process routine transactions, including deposits, withdrawals, loan payments, and check cashing
Perform other duties as assigned
Qualifications
Experience in building effective relationships through rapport, trust, diplomacy, and tact
Effective research, analytical, and problem-solving skills
Experience working independently and in a team environment
Experience maintaining composure in a high-production and changing environment
Experience navigating multiple systems efficiently and adapt to evolving technologies
Effective skill exercising sound judgment and make informed decisions
Ability to embrace and support change initiatives in a dynamic and continuously evolving environment
Effective verbal and written communication skills to engage with members and colleagues
Working knowledge of deposit and loan products, services, and operational procedures
Experience in customer service, preferably in banking or a financial institution
Desired Qualifications
Working knowledge of deposit and loan products, services, and operational procedures
Experience in customer service, preferably in banking or a financial institution
Hours: Available Monday - Saturday, hours based on business needs.
Location: 1335 10th Street SE Bldg. 184, Washington, District of Columbia 20374 | 4251 Suitland Road Rm 2N100, Suitland, Maryland 20395
Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.
*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at
****************************
.
$34k-41k yearly est. Auto-Apply 11d ago
TAPCO Credit Union Member Service Representative
Credit Unions In The State of Wa Tapco Creditunion 3.7
Member service representative job in Tacoma, WA
Salary: $20.00 - $23.19/hr
Do you value trust and understanding, respect, integrity, cooperation, and accountability? Do you want to be a part of something BIG? Would you thrive in a place where you are empowered to improve lives by partnering with individuals and families to reach their goals and realize their full potential? Then look no further!
As a TAPCO MemberServiceRepresentative (teller), you will be the face of our credit union. You will be charged with providing excellent memberservice by going the extra mile to greet members, make them feel welcome and engage members to learn about their financial needs. You will be joining a team who enjoy coming to work to make a positive impact in their community.
What you will do:
Accurately process financial transactions in a timely manner.
Identify opportunities and refer products and services to TAPCO members.
Contribute to branch goals and support current business priorities and initiatives.
Accountable for achieving sales and service related goals and objectives.
Resolve member related issues and recommend solutions to best fit their needs.
Adhere to all policies, procedures, rules and regulations required for position.
Performs drive-up functions and night drop duties
May be required to work at other branch locations as needed.
Depending on experience will perform additional duties.
Opens accounts
Receive and process applications for consumer and mortgage loans. Meets with applicants, explains credit policies, provides guidance and verifies application data credit criteria.
Understand and sell GAP, mechanical breakdown warranties, and payment protection plans.
Responsible for branch opening and closing.
Registered as Mortgage Loan Originator with the Nationwide Mortgage Licensing System (NMLS).
Let's talk if you:
Will proactively build, develop, and maintain relationships with our Members.
Can be counted on to push self and others to exceed sales expectations.
Pursue all tasks with energy, drive, urgency, and the need to successfully finish.
Enjoy taking on challenges that may seem difficult as well as seizing opportunities as they come.
Are a team player that consistently aspires to grow and improve?
Have a minimum of 6 months retail sales and customer service experience.
TAPCO offers a comprehensive benefit package:
100% Employer-paid medical, vision, prescription, and dental insurance option for all full-time employees. 50% Employer-paid spouse coverage. 65% Employer-paid dependent children coverage
Flexible Spending Account (FSA)
Dependent Care FSA
Health Savings Account (HSA)
401(k) Plan with up to 7% match
100% Employer-Paid Life Insurance/AD&D package ($100,000)
Paid Vacation and Sick Time
11 Paid Holidays + 1 Floating Holiday
Optional Short and Long Term Disability
Employee Assistance Program
$20-23.2 hourly Auto-Apply 60d+ ago
Administrative Service Team (AST) Specialist
Olympic Sports 3.9
Member service representative job in Tacoma, WA
Join Olympic Sports and Spine (OSS) in Tacoma, WA, as a Full-Time Administrative Service Team (AST) Specialist and immerse yourself in a dynamic work environment that thrives on customer-centricity and integrity. Experience the thrill of being part of a high-performance team dedicated to excellence, where your contributions directly enhance patient care through our one-on-one treatment model. This onsite role not only offers a competitive pay range $19.50 to $31.96 per hour but also positions you in a fun and flexible culture that values professionalism and forward-thinking.
Collaborate with passionate colleagues in a relaxed atmosphere that encourages innovation and growth. The typical work schedule is Monday - Friday, 8:30 a.m. - 5:30 p.m. at our centralized office location.
Embrace this opportunity to be part of a company where patients are our priority and every day brings new challenges and rewards!
YOUR DAY-TO-DAY AS AN ADMINISTRATIVE SERVICE TEAM SPECIALIST
You will play a vital role in enhancing our patient experience by managing all facets of our new patient intake procedures and scheduling for assigned clinics. You'll be the first point of contact for patients, ensuring a seamless onboarding experience that reflects our commitment to excellence and customer-centricity. Your organizational skills and attention to detail will help create a welcoming atmosphere, allowing patients to feel prioritized and valued. Embrace the chance to make a real impact on their journey to better health while enjoying the engaging work culture that defines our Tacoma, WA, location.
JOB RESPONSIBILITIES:
To perform this job successfully, an individual must satisfactorily perform each essential duty. The requirements below represent the duties, knowledge, skills, and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
* Continuously monitor and update lead-tracking dashboards, ensuring timely execution of scheduling.
* Use the Call Center system as designed to execute the subsequent call and text protocol for each new patient on the waiting list until either the patient is scheduled or the protocol is exhausted.
* Use the NP Scheduling site to coordinate scheduling with each clinic's Case Load Management system, to ensure patients are scheduled with appropriate providers.
* Use the NP Scheduling site on the Javelin to correctly identify each provider's clinical specialties and schedule patients appropriately based on their diagnoses.
* Identify high-priority patients from referral queues for immediate calls/scheduling.
* In completion of new patient scheduling duties, use the Single Page Intake form, collect e-mail address, send welcome letter, advocate portal use, explain the value of completing paperwork in advance that accompanies the welcome letter, and prepare patients for the Patient Payment Agreement and putting a credit card on file.
* Moves scheduled patients to alternative providers at the clinic to create openings to accommodate new patients with scheduling restrictions due to insurance rules, therapy needs, gender, or other preferences.
* Communicates Same Day NPs to clinics.
* Attends to Medicaid admission limitations
* Answer incoming calls promptly and monitor and respond to voicemail in a timely manner.
* Manages all aspects of FCE and PGAP scheduling at OSS.
* Assign clinic locations for all referrals received without a specified location.
* Redirect referrals to alternative clinics' lead-tracking queues as directed based on relative volumes, first appointment wait times, and other variables.
QUALIFICATIONS:
* Excellent computer skills, including Microsoft Word and Excel.
* Effective oral and written communication.
* Excellent interpersonal skills.
* Must be well organized and detail-oriented.
* Must be able to gather and analyze information to be able to identify and resolve problems quickly and effectively.
* Ability to answer and operate a multi-line telephone in a pleasant and helpful manner
* Ability to establish and maintain effective working relationships with patients, employees, and the public.
You will have benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, and Paid Time Off. You can view our benefits summary at: *********************************************
EDUCATION/EXPERIENCE:
Minimum: High School graduation or equivalent AND one year of related office/clerical support experience and/or training OR equivalent combination of education/experience.
Equal Opportunity Statement
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation.
#OSS002
$19.5-32 hourly 8d ago
Sr. Member Service Associate (Sr. Teller)
Gesa Credit Union
Member service representative job in Pasco, WA
Take a leap and join our team!
At Gesa, we believe in the power of our people. Coming from all walks of life, our team members' individual stories and unique experiences are our most valuable asset. But it's how we come together, igniting our collective compassion and commitment to empowering our communities, that makes us succeed. Because we know we go further when we go together.
Here you can join a team who is passionate about serving others, has a desire to do good, and shares a deep love of people. You can engage in meaningful work that impacts your community. You can challenge yourself and grow in your career. And, you can rest assured that your wellbeing and prosperity are our priority.
Get to know us: About - Gesa Credit Union
Role Summary:
The Sr. MemberService Associate (MSA) is an experienced, journey level, MemberService Associate that provides exceptional memberservice as they perform teller transactions, account maintenance, and digital banking assistance for members. The Sr. MSA also uses their experience and in-depth knowledge of Gesa's products, services, policies, procedures, and financial literacy to serve as a mentor that helps train new MSAs. Sr. MSAs can place cash orders, balance vault cash, provide overrides as appropriate, and maintain ATMs. They are also proficient at opening consumer deposit accounts. The Sr. MSA is excellent at deepening member relationships by referring, following up, and contacting members through phone calls and other communication methods.
What You Will Be Doing:
Provide exceptional memberservice to all whom we serve.
Solve problems, take ownership of member concerns, provide prompt resolutions, and follows up as appropriate. Handles more complex and sensitive member concerns.
Have a core understanding of financial literacy, products, and services and be able to fluidly converse with members.
Demonstrate an up-to-date and comprehensive knowledge of all credit union products, services, policies, and procedures.
Offer products and/or services to deepen member relationships and refer to other expert team members as appropriate.
Make outbound calls to members for the purpose of establishing, growing, and nurturing member relationships.
Ensure branch equipment is always working properly and escalates non-repairable issues to leadership.
Observe and monitor cash activity to ensure the branch and team members are following established cash limits.
Able to open consumer deposit accounts and perform consumer account maintenance.
Able to place cash orders, supply orders, balance vault cash, and maintain ATMs.
Process domestic wire requests.
Review and process overrides/approvals within your authority while minimizing risk.
Mentor and help train new MSAs.
Assist leadership with branch certifications, cash drawer audits, cash drawer overages, and OFAC reports.
Perform transactions and service requests on member accounts in a correct and timely manner.
Accurately follow all cash handling procedures and balance cash drawer at the end of every shift
Issue, record, and file monetary instruments and reports in accordance with the Bank Secrecy Act
Help members with Digital Banking enrollment, navigation, resets, and maintenance.
Assist members with routine fraud disputes.
About You:
Professional written and verbal communication
Make sound decisions that minimizes risk in a timely manner.
Ability to ask open-end and clarifying questions to understand member needs and deepen relationships.
Display professional people skills to relate effectively to members, the public, colleagues, and all levels of leadership.
Respect and support all areas of diversity in the workplace and our membership.
Complete assigned training programs in prompt and correct manner.
Participate in and support a team environment Meet or exceed established service levels, job performance, and organizational goals.
Constantly adapt to changing priorities with a positive attitude.
Perform their jobs to a reasonable, acceptable standard, which includes attentiveness to detail, timeliness, and quality of work.
Exercises the utmost discretion and sensitivity when assisting with member transactions.
Qualifications
What You Will Need:
Education: High School Degree (or equivalent) required.
Experience:
Cash handling experience required.
At least one year of customer service experience preferred.
At least one year of teller experience preferred.
Demonstrate and support credit union values and service standards.
Attend and engage in community events on behalf of the credit union.
Maintain confidentiality, control risk, and manage operations in accordance with company policies, procedures, and regulatory requirements.
Demonstrate a high level of personal integrity and ethics.
Report for work on time and keep a schedule of regular attendance.
Some travel may be needed.
Proficient with varying levels of technology.
Our Team Member Value Proposition:
In exchange for bringing your talent to Gesa, here are a just a few of the benefits and perks we offer:
Competitive Pay
Medical, Dental, Vision, and Life Insurance
20 days/year of Paid Time Off - Plus 10 Paid Holidays!
401(k) Match
Incentive Program
Tuition Assistance and Student Loan Repayment
Commuter Benefits
Paid Time Off to Volunteer in the Community
Product discounts
Engaging Work Environment
Rewards and Recognition Programs
Full Salary Range:
$19.50 - $29.86
*While our full pay range is listed, most new team members typically start between the minimum and midpoint based on their experience and qualifications. This approach gives room to grow within the role as your career progresses with us!"
Get wise to what's possible with a career at Gesa. Join us!
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the HR Department at ************** or *************** to request an accommodation.
Gesa Credit Union reserves the right to revise or change the as the need arises. This job description is not all inclusive of total job responsibilities nor does it constitute a written or implied contract of employment.
Selected candidate(s) must be able to pass a pre-employment credit/background check.
Gesa Credit Union is an Equal Opportunity Employer and strong advocate of workforce diversity. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veteran.
Equal Employment Opportunity (gesa.com)
$19.5-29.9 hourly 9d ago
Client Service Officer
Advanced Personnel Management 3.8
Member service representative job in Washington
About the role Lifecare is seeking a Client Services Officer to join our dedicated Homecare team and positively contribute to the exceptional care of our patients. This is a full-time role working to support our Allied Health team in Canning Vale. In this role you will provide responsive and efficient clerical services to our team members, stakeholders and the general public, including telephone and email communication enquiries, you will be required to set up new patients records into our database, and schedule appointments for our patients and assigning practitioners to patients, you will also be required to maintain appropriate storage of patient records and to participate in team meetings.
This is a Monday to Friday role working 9am to 5pm, weekends are yours to enjoy, you will enjoy working in a friendly and welcoming team, where you will receive full on the job training, our office is accessible to public transport or if you're driving to work we have free onsite parking.
What's in it for you?
As a valued member of the Lifecare team, you will benefit from:
* Worklife balance, no weekends and set working hours
* Access to purchase additional leave
* Discounted health insurance
* Car leasing packages
* Service Milestone Recognition
* Ability to experience the various APM Group Health brands to broaden your skill set and career growth
Thinking about applying? Here's what we're looking for:
* Passionate about delivering great customer service
* Professional and friendly telephone manner
* Excellent time management skills and ability to multitask
* Intermediate experience using Microsoft Office Suite
* Enjoy working in a team environment
* Excellent written and verbal communication skills
* National Police Check and NDIS Workers Screening Clearance are required
About Lifecare
Lifecare are a part of the APM Group. With more than 50 clinics and over 430 practitioners we value holistic, patient centred care whilst supporting our practitioners with professional development opportunities and a very well-structured mentorship program.
Are you ready to make a difference in the lives of others, and your own?
Click APPLY now and complete your application through our online recruitment platform. Join the Lifecare team part of the APM group today!
We're committed to Equality, Diversity and Inclusivity
We welcome all people to join our team, including people from Aboriginal and Torres Strait Islander communities, living with disability, all gender identities, LGBTQIA+, people of any socioeconomic status, of any age, race, national origin or ethnicity. We believe each person's uniqueness makes us even better at the work we do.
{"@context":"http://schema.org","@type":"JobPosting","url":"https://careers.apm.net.au/job/client-service-officer-in-canning-vale-wa-jid-1918","title":"Client Service Officer","description":"
About the role
Lifecare is seeking a Client Services Officer to join our dedicated Homecare team and positively contribute to the exceptional care of our patients. This is a full-time role working to support our Allied Health team in Canning Vale.
In this role you will provide responsive and efficient clerical services to our team members, stakeholders and the general public, including telephone and email communication enquiries, you will be required to set up new patients records into our database, and schedule appointments for our patients and assigning practitioners to patients, you will also be required to maintain appropriate storage of patient records and to participate in team meetings.
This is a Monday to Friday role working 9am to 5pm, weekends are yours to enjoy, you will enjoy working in a friendly and welcoming team, where you will receive full on the job training, our office is accessible to public transport or if you're driving to work we have free onsite parking.
What's in it for you?
As a valued member of the Lifecare team, you will benefit from:
* Worklife balance, no weekends and set working hours
* Access to purchase additional leave
* Discounted health insurance
* Car leasing packages
* Service Milestone Recognition
* Ability to experience the various APM Group Health brands to broaden your skill set and career growth
Thinking about applying? Here's what we're looking for:
* Passionate about delivering great customer service
* Professional and friendly telephone manner
* Excellent time management skills and ability to multitask
* Intermediate experience using Microsoft Office Suite
* Enjoy working in a team environment
* Excellent written and verbal communication skills
* National Police Check and NDIS Workers Screening Clearance are required
About Lifecare
Lifecare are a part of the APM Group. With more than 50 clinics and over 430 practitioners we value holistic, patient centred care whilst supporting our practitioners with professional development opportunities and a very well-structured mentorship program.
Are you ready to make a difference in the lives of others, and your own?
Click APPLY now and complete your application through our online recruitment platform. Join the Lifecare team part of the APM group today!
We're committed to Equality, Diversity and Inclusivity
We welcome all people to join our team, including people from Aboriginal and Torres Strait Islander communities, living with disability, all gender identities, LGBTQIA+, people of any socioeconomic status, of any age, race, national origin or ethnicity. We believe each person's uniqueness makes us even better at the work we do.
$38k-50k yearly est. 1d ago
Member Services Representative
Y.M.C.A. of Reading and Berks County 3.0
Member service representative job in Bremerton, WA
The YMCA of Pierce and Kitsap Counties is seeking a MemberServicesRepresentative to join our Childcare team!
The YMCA focuses on empowering people in all forms, by improving health and well-being and inspiring action in and across our neighborhoods.
This position supports the work of the Y, a leading non-profit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility.
As a MemberServicesRepresentative for Childcare you will deliver excellent service to all members, guests, and program participants. If hired for this position, you will respond to member and guest needs, promotes memberships and programs, and maintains cleanliness and organization of the front desk and lobby area.
Key Responsibilities:
Maintain good public relations with members and always represent the best interests of the YMCA.
Provide excellent service to members, guests, and program participants in the branch and on the phone, contributing to member retention.
Greet and assist all members, potential members and staff in a courteous, professional and friendly manner.
Assisting with basic membership transactions.
Respond to members' needs. Contact appropriate personnel when necessary and notify supervisor of unusual situations. Handle complaints in a courteous manner.
Are you a good fit?
You are committed to valuing and promoting diversity and contributing to an inclusive working and learning environment.
You know how to give great customer service.
You have at least two years of customer service, sales, or related experience (preferred).
You have excellent written and oral skills.
You are comfortable with computers and office equipment.
You are proactive and know how to get things done.
You have a positive attitude and previous experience with diverse populations.
Able and willing to complete Child Abuse Prevention training on the first day and other online and in-person training as required.
Must be able to pass Background and Reference checks (in accordance with the WA State Fair Chance Act).
Wage: $18.03 to $20.03 per hour, depending on qualifications
Hours: Part-Time, Up to 25 hours per week
Location: YMCA Childcare Office Kitsap County, Bremerton, WA
Benefits:
All YMCA Employees receive the below benefits:
A Personal YMCA membership and YMCA360 virtual streaming membership
Flexible scheduling around school and extracurricular activities Paid Sick Leave accrued at 1.23 hours for every 40 hours worked per year
Employee Assistance Plan (EAP), Digital mental health counseling platform, Wellness program, and LifeMart employee discount center
Professional training, education, and certification opportunities
20% discount on YMCA programs, childcare services and merchandise
Part-Time employees who work more than 20 hrs./week are eligible for the below voluntary benefit options:
HealthiestYou: by Teladoc (24/7 virtual general medical care access for non-emergency conditions)
Willamette Dental Plan
VSP Vision Plan
Ignite your Passion, Live the Y Cause, and Join our Team! To apply visit our website at ****************
The YMCA of Pierce and Kitsap Counties is committed to diversity and inclusion throughout our organization and is an Equal Opportunity Employer - Women/Minority/Veteran/Disabled.
$18-20 hourly 13h ago
New Accounts Representative
Heritage Bank 4.4
Member service representative job in Lacey, WA
Heritage Bank currently has an exciting opportunity to join our organization! At Heritage Bank we are committed to delivering exceptional financial services to our customers. The Lacey Branch is seeking a new accounts representative to help customers meet their financial goals by providing exceptional customer service, opening new accounts, and actively participating in branch sales activities.
This position is Full Time; typical schedule is Monday-Thursday 8:30 a.m.- 5:15 p.m. Friday 8:45 a.m.- 5:30 p.m. Flexibility is required to work as needed to ensure adequate staffing for training or employee absences.
This position is fully onsite in Lacey, WA. The Lacey Branch is a designated travel team branch. Travel primarily supporting Pierce and Thurston counties; however, travel to other surrounding counties may be required.
Base Salary Range:
Level I - $20.00 - $23.84 - $28.61 per hour
Level II - $20.50 - $25.62 - $30.75 per hour
Depending on qualifications and experience, New Accounts Representative I or II may be considered.
The Role at a Glance:
Build and maintain strong business relationships with all customers and prospective customers through established customer service and sales standards.
Open new accounts in accordance with all account opening and account ownership verification procedures and compliance requirements. Actively grow and cross-sell business transaction accounts as well as all bank products and services.
Partner with other lines of business to meet customer needs and to achieve established production goals.
Develop and maintain an in-depth knowledge of current Bank products and services.
Maintain confidentiality when handling customer requests and transactions.
Ensure compliance with applicable regulatory requirements and internal policies and procedures.
Participate in branch functions and community activities to promote the Bank's image and growth.
Receive checks and cash for deposit, verify amounts and endorsements, enter all necessary information in data processing system, issue receipts, cash checks and pay out money upon verification standards and balance in an accurate and complete manner.
Place holds on accounts as required and completes appropriate documentation for holds placed.
Core Skills and Qualifications:
Level I: 1+ years recent new accounts and relationship selling experience, demonstrating working knowledge of new account documentation and compliance in a financial services industry - required.
Level II: 2+ years' recent new accounts and relationship selling experience, demonstrating working knowledge of new account documentation and compliance in a financial services industry required.
In-depth working knowledge of related statutory banking and compliance regulations, operational policies and procedures and the Bank's products and services.
Detail oriented with strong organizational, problem solving and time management skills
Ability to read, write, speak and understand English well. Excellent written and oral communication skills. Multi-lingual is a plus, but not required
Understanding and working knowledge of core processing/operating systems, i.e., Fiserv, DNA; with the ability to learn and adapt to new technologies quickly.
The position may require National Mortgage Licensing System and Registry (NMLS) registration under the terms of the SAFE Act of 2008. Continued employment in this position with Heritage Bank is contingent upon successful registration and annual re-registration thereafter.
Valid driver's license, proof of insurance, and access to reliable transportation; or the ability to access and utilize an alternative method of transportation, when needed, to carry out job-related essential functions and attend required training.
Working Environment/Conditions:
Climate controlled office environment.
Work requires regular attendance, punctuality and adherence to agreed-upon schedule with willingness to work a flexible and/or rotating schedule. .
May be exposed to potential risk and hazards associated with criminal activity (e.g., robbery and/or attempted robbery, fraud, security) - receives detailed instruction to minimize risk.
Physical Demands/Effort:
Work may involve the constant use of computer screens, reading of reports, and sitting throughout the day.
Ability to operate a computer keyboard, multi-line telephone, photocopier, scanner, facsimile, fine count cash and operate a cash counter which often requires dexterity of hands and fingers with repetitive wrist and hand motion.
Ability to stand or sit for extended periods of time and duration of shift.
Ability to occasionally kneel, reach, bend, push, pull and carry.
Occasional lifting to independently move or transport money and coin, 25-50 lbs., or files and/or boxes 5-10 lbs.
At Heritage Bank, we work hard, but we also know how important it is to take time off to stay healthy, relax, and spend time doing what makes your heart happy!
As part of our team you'll enjoy a total rewards package, which includes base salary based on the role, experience, and skill set, along with an exceptional benefits package (medical, dental, vision, life insurance, 401(k), community volunteer time), and generous time off policy. Full-time team members receive a minimum of 10 paid vacation days annually* and eight hours of paid sick leave per month*, while also enjoying 11 paid holidays each calendar year, and an annual float day.
*pro-rated from start date, and/or hours worked.
To view Benefits Summary
: Apply > Current Openings > position > attachment.
The above statements are intended to describe the general nature and level of work being performed and are not an exclusive list of all qualifications for this position.
Heritage Bank is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, or any other basis protected by applicable law.
Job applicants have certain legal rights. Please click
here
for information regarding these rights.
If you need assistance completing the online application, please email: *******************************
Salary Range Disclaimer
The base salary range represents Heritage Bank's current salary range for the position. Actual salaries will vary depending on factors including, but not limited to, qualifications, experience, and job performance. The range listed is just one component of Heritage Bank's total compensation package for full time and part time employees. Depending on position, other total compensation rewards may include, monthly, quarterly or annual incentive, and/or bonuses.
##JobCategory:Retail Banking##
##Street:4400 Pacific Ave SE##
##City:Lacey##
##State:WA##
##ZipCode:98503##
##Internal:false##
*mon
Key words: Personal Banker, Universal Banker, Financial Services Associate, Consumer and Business Accounts, New Accounts Associate, Financial Advisor experience
$20.5-25.6 hourly Auto-Apply 57d ago
Learn more about member service representative jobs