Member Service Representative jobs in Wheaton, IL

Hiwin Corporation is the leader in the innovation and manufacturing of motion control and mechatronic system technology. We are one of the largest producers in the world of linear motion components such as: linear guideways, ballscrews, linear motors and stages. We are currently seeking a Business Services Specialist to join our fast paced, diverse, and safety centric team. Summary: Under minimal supervision, the Business Services Specialist position will be responsible for administering the quotation and purchasing processes, processes routine customer orders and assists with unusual internal/external customer inquiries, concerns, and/or complaints. This position maintains a close working relationship with Engineering, Sales and Distribution to ensure all sales territory account functions are properly executed and that the needs of the company are met. Job Duties and Responsibilities: Prepares and processes customer quotes to the appropriate Sales team member or Customers; Monitors the status of each quote throughout the entire process. Ensures each quote is processed promptly and properly executed. Assists in problem resolution; Processes quotes from vendors based on approved discount/ multiplier; Receives and answers routine customer questions, comments, and concerns in a professional and courteous manner; Establishes new accounts via telephone, email or correspondence with the Sales team; Works with the Engineering department to ensure project requests are fulfilled and forwarded to customer for review and approval; Prepares documentation containing customer specifications for Engineering, Accounting, and Quality; Performs CRM entries as needed and monitors entries made by Sales team members; Performs activities to monitor and maintain inventory control of raw materials, warehouse/office supplies; Coordinates and communicates inventory level, shipment arrival, and product return information with internal staff and customers; Processes orders for raw materials and/or miscellaneous supplies in a timely and efficient manner. Resolves problems with suppliers. Job Qualifications: Experience Bachelor's degree, required; At least one-year business services, customer service or purchasing experience, required; Previous linear motion control or manufacturing industry experience, required; Knowledge, Skills, and Abilities Excellent Microsoft Office (including Word, Excel, PowerPoint) and CRM skills; Excellent knowledge and recent use of metrics; Excellent written and verbal communication skills; Project Management skills with meticulous attention to detail; Excellent organization skills including the ability to properly prioritize activities; Strong math and problem-solving skills. Hiwin Team Member Benefits: Hiwin pays 100% of the premium for Employee level Medical Insurance HSA or FSA available based on insurance elections Dependent coverage premiums are discounted based on years of service Short-Term and Long-Term Disability 100% covered $50,000 of life insurance policy 100% covered Accident and Critical Illness Insurance offered Quarterly bonus paid out based on performance and attendance 2 weeks paid Vacation Time 6 days paid PTO (Paid Time Off) 9 days paid Holidays Retirement planning (401k and Roth 401k options) Service Awards Snacks and coffee provided throughout the day Education Reimbursements Performance Reviews twice a year Company family Picnic and year-end Holiday party

A manufacturing company in Glenview is looking for a temporary Customer Service Representative to join their team. This could be a potential full-time role. You'll be the first point of contact for customers and sales reps- answering questions, resolving issues, entering quotes, and making every experience a positive one. This isn't just a job; it's a chance to build lasting relationships, grow your career, and be part of a company that values your voice. Primary Responsibilities Process requests from Inside Sales Accounts Process quotes when needed Customer support / follow up Work with internal stakeholders to maximize Customer satisfaction and sales Maintain and grow existing customer relationships and through regular contact and timely follow-up. Outbound calling to current and prospective customers to build sales pipeline and close new business. Schedule Quarterly Reviews with top Customers Track monthly, quarterly & yearly revenues Interact with Sales team on basic field needs Assist customer service team when needed Fill out or assist with customer required forms for company details (quality, regulatory other) Other duties as assigned Qualifications Bachelor's Degree preferred, 2+ years customer service and/or inside sales experience in a related field Excellent oral and written communication skills Financial & Business acumen Knowledge of business-to-business sales process and procedures Work independently with limited direction Demonstrated ability to build and maintain effective relationships with customers Familiarity with sales tool technology such as CRM, Cognos and business software Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: ***************************************** Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting ************* Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)

Title: Customer Experience Supervisor Industry: Waste Management Compensation: Based on Experience + benefits Skills: Performance metrics(KPIs), Customer serving mindset - internal and external,handle escalations,Coach Overview: Be part of the escalation to resolution, performs root-cause analysis on call patterns coming up with cross-functional action plans. Bring in a culture of documenting and sharing processes and changes driving the daily customer support and service. Customer service supervisor manages a team of assigned customer service representatives and ensures they deliver the intended productivity, customer service metrics and comply with company guidelines related to quality of service.

. • Established in 1969 Spears is a leading U.S. manufacturer of plastic (PVC/CPVC) pipe, fittings, valves and solvent cement. For more information, please visit: ************** Inside Technical Service Representative Spears Manufacturing Company is seeking a highly motivated and technically proficient Inside Technical Service Representative to join our team in the Bolingbrook area. As a key member of our Technical Services Department, you will play a crucial role in supporting our customers and driving sales growth. Key Responsibilities: Technical Support: Provide expert technical advice and troubleshooting assistance to customers, engineers, contractors, and other industry professionals. Product Knowledge: Maintain a deep understanding of Spears' product line, including applications, installation, and operation. Customer Service: Build strong relationships with customers and respond promptly to inquiries and requests. Training and Education: Conduct product training sessions and presentations to educate customers and sales teams. Administrative Tasks: Manage administrative tasks, including maintaining records, generating reports, and tracking customer interactions. Qualifications: Technical Expertise: Strong technical background in plumbing, mechanical engineering, or a related field. Problem-Solving Skills: Ability to analyze complex technical problems and develop effective solutions. Communication Skills: Excellent verbal and written communication skills to effectively interact with diverse audiences. Customer Focus: A commitment to providing exceptional customer service and building long-lasting relationships. Organizational Skills: Strong organizational and time management skills to handle multiple tasks and priorities. Computer Proficiency: Proficiency in Microsoft Office Suite and other relevant software. Benefits: Competitive salary and benefits package If you are a highly motivated and technically skilled individual with a passion for customer service, we encourage you to apply. Please submit your resume and cover letter to **********************.

Certasun is Illinois's premier residential solar company. We are 100% locally owned and live in the Chicago and suburban communities we serve. We are committed to an exceptional customer experience and are thrilled to bring affordable, clean solar energy to Illinois. Building on the rapid growth of our business, Certasun is expanding our team. Role We are seeking a Customer Success Associate for hybrid work based in the Certasun main office in Buffalo Grove. The associate will provide exceptional customer support for our installed customer base. The Associate will handle calls and messages from our customers who have questions about their installations or need technical support. This person will work closely with colleagues in our operations department. We are seeking compelling professionals to join our dynamic team. If you're excited about being part of the core of a fast-growing industry, and passionate about bringing clean solar energy to the Chicagoland area, this could be an exciting opportunity for you. Responsibilities Communicate with customers proactively regarding the performance of their solar system, and respond promptly to inbound requests for information or support. Take ownership of cases and resolve customer issues by working closely with other departments. Learn and use remote monitoring software to explain system performance to customers and to diagnose system issues. Provide Certasun leadership with regular status reports Perform ad-hoc analysis and complete special projects as required by management Desired Qualifications Previous customer-facing experience, with excellent professional communication skills (both written and spoken) Previous experience with solar a plus Highly organized with absolute attention to detail Self-motivated and eager to learn Ability to work independently and in a team environment Knowledge of Microsoft Office suite and Salesforce Authorized to work in the United States for any employer Benefits Salary commensurate with qualifications and experience Full benefits package including medical insurance, dental coverage, 401(k) with company matching, etc.

Customer Care Representative MDC Interior Solutions is a leading wallcovering and design solutions company headquartered in Glendale Heights, IL. It is one of the largest sources for commercial products and finishes in our industry. Today, a proven leader in commercial design, the company provides a broad array of products that have contributed to the company's success over the last 50 years. MDC's portfolio includes Type II wallcoverings, a digital graphics studio, robust acoustical offerings, hand-crafted and specialty wall designs, and dry-erase coatings to name a few. Known for its ability to produce solutions that meet customers' needs, MDC has earned a reputation for innovative products, value and service. The company's product portfolio and knowledgeable sales team position MDC as the “Single Source, Total Solution” within the commercial design industry. MDC has more than 65 outside sales representatives, as well as additional sales support, reporting to four regional offices. The company's sales efforts extend further through a worldwide distribution network. A staff of approximately 70 associates are in MDC's corporate headquarters. About the position: A Customer Service Representative will work in a high-volume call center, Full Time, M-F. The department runs from 7:30 AM to 5:30 PM. You will have a shift assigned; however, the candidate should be available to cover other shifts as needed. Salary is based on experience. Full benefits are extended to all employees. Summary: Answers phones, emails and faxes in a fast-paced environment. Responds to customer inquiries related to order status, pricing, inventory availability, sampling, shipping, freight estimates, deliveries, and backorders. Projects a professional company image through telephone interaction. Essential Duties and Responsibilities include the following. Other duties may be assigned. Call center - Answers telephones and responds to customer requests by entering orders, pricing or sampling or inventory information Provides pricing and delivery information, also processes incoming orders via email & fax Provides customer and sales reps with product and service information and support. Web chat for technical questions, general information, quotes and sample requests. When required up sells product and/or accessories Stock checks on vendor web portals. Accurate and timely follow through on pending issues not immediately resolved. Research shipment inquires, billing, payments, and order tracking. Serves as liaison between the customer, various departments and sales team in the field. Competency: To perform the job successfully, an individual should demonstrate the following competencies: Organized, prioritize, self -motivated, quick learning ability, common sense, typing skills of 30 WPM, reading, writing and math skills. Efficient, friendly, and courteous demeanor. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs for service and assistance; fulfills commitments. Interpersonal - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions. Teamwork - Balances team and individual responsibilities; Contributes to building a positive team spirit; Treats customers and co-workers with respect, inspires trust, integrity and good work ethics. Written Communication - Writes clearly and informatively; edits work for spelling and grammar; able to read and interpret written information such as safety rules, operating, installation or procedure manuals. Organizational & Adaptability - Follows policies and procedures. Adapts to changes in the work environment; Manages competing demands and takes responsibility for own actions; Uses time efficiently and can change approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent. Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions. Quality & Quantity - Meets productivity standards; Completes correct work in timely manner; Strives to increase productivity; Works quickly. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: Associate degree (A.A.) or equivalent from two-year College or technical school; or two plus years of customer care / call center related experience. Math Ability Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills: To perform this job successfully, an individual should have knowledge of Microsoft Office suite software and ability to learn company's systems. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee may occasionally lift and /or move up to 10 pounds. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk. Want more information about MCD? Check us out at *************** EOE/M/F / Vet/ Disabled

At Luxor, we cultivate a culture of innovation and forward-thinking that our employees thrive in, and this mindset is reflected in our products. As a manufacturer of cutting-edge workspace solutions for commercial, educational, industrial, and various other markets, we consistently develop functional, value-driven products. Our workspace furniture solutions are designed to foster a healthy and collaborative work environment. Provides service to customers including product and service information, and by resolving product and service problems. This position interacts constantly with Luxor customers, industry end-users, and other internal departments to understand and clarify a customer's request or complaint, determine the cause, select and explain the best solution to complete the request or resolve the complaint, and follow up to ensure resolution. Understands issues daily and works to resolve root causes to promote better customer experiences. ESSENTIAL DUTIES AND Responsibilities: Positively manage and respond to customer service phone calls and emails Quickly provide information to customers about products and services Work within company computer programs, including ERP and CRM Process replacements, return authorizations, freight claims, and carrier requests Accurately calculate appropriate freight quotes based on options available Work closely with Sales and Quality departments Consistently maintain customer portals Promptly forward customer referrals to Sales team OTHER DUTIES AND RESPONSIBILITIES: Develop vast knowledge of products and parts Understand customer specific requirements Other tasks and requirements that may occur in the general course of business SKILLS AND ABILITIES REQUIRED: Customer focused Strong written and verbal communication skills Intermediate typing and general computer skills Ability to adjust to changing business conditions and learn new processes Ability to troubleshoot and solve issues with limited information using basic processes and judgement Positive, can-do, solutions-oriented attitude EDUCATION AND EXPERIENCE REQUIRED: High School Diploma Three years customer service experience preferred Computer equipment and level of software requirements: Intermediate experience with Microsoft Outlook preferred Previous experience with ERP systems and/or Salesforce preferred Beginner level of Excel, Word, and PowerPoint Specific Knowledge, licenses, certifications REQUIRED: None SUPERVISORY RESPONSIBILITIES: None TRAINING REQUIREMENTS: None PHYSICAL DEMANDS: None PHYSICAL PROTECTIVE EQUIPMENT: None WORK ENVIRONMENT: Usual office working conditions JOB TYPE: Full-time PAY: $17.00 - $19.00 per hour BENEFITS: 401(k) Dental insurance Health insurance Vision insurance This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the essential levels of knowledge, skills, or abilities.

Entry Writer at a Leading Japanese Logistics Company in the Chicago O'Hare Area - Report to VP of Customs Brokerage - Employment Type: Direct Hire (Full time) - Compensation: $25~30.00/hour ($52,000~$62,400/yr) - Benefits: Medical, Dental, and Vision insurance, a 401(k) plan with company matching after 6 months of employment, paid vacation and sick leave, and 14 paid holidays annually. 1. Job Summary: This position operates as an import Customs Broker's assistant as well as an Operations Coordinator with responsibilities such as ensuring the flow of import operations documentation and communications between the Company and necessary government organizations regarding all freight and cargo. Also, this position requires good communication skills and displays professionalism with customers as the coordinator of operations. 2. Essential Job Functions: Primary Job Functions 50% A. Logistics Compliance Processes 1. Customs declaration - a) Provides all necessary shipping information and documentation to the proper government agencies or bureaus for the timely clearing of goods. - b) The customs declaration must be done correctly in the right manner. - c) Accommodates and gets all customs declarations done from the sales Departments promptly. 2. Offer of quotations to the customers 3. Logistics coordination 4. This position also includes the assistance in invoicing of files for the Airfreight, Ocean and Trucking departments. Secondary Job Functions 30% A. Keeps Management Informed B. Ensures Legal Requirements and Corporate Practice of Logistics Operations C. Follows Accounting Practices and Requirements Common Job Functions 20% Contributes to the Team Effort

Delivering Next-Generation Logistics Solutions Fusion Transport offers more than 40 years of industry leading experience providing customized supply chain solutions. We are a rapidly growing >$300M+ company with nationwide presence. We are an integrated third-party logistics company, with a brokerage division, several warehouses around the country, and a retail consolidation business. From first contact to final delivery. Our approach is what is missing in the industry and our customer experience is what will allow us to take the next steps in Fusion's evolution! We Care About You: At Fusion we value the hard work our employees provide day in and day out. We understand the grind and grit it takes to become successful in this industry. Our promise to our Customer Service and Shipping Coordinator is that we will make sure you earn what you deserve for the clients you support. As a Customer Service and Shipping Coordinator, you will play a vital role in ensuring efficient operations and outstanding service for our customers. Your key responsibilities will include: Customer Service Coordination: Process freight work orders, schedule loads, and handle customer requests to enhance overall satisfaction. Shipping Management: Ensure accurate and timely loading of shipments onto carriers' vehicles and greet and assist carrier drivers during pickups. Effective Communication: Communicate clearly with drivers to facilitate a seamless pickup process and address any shipping inquiries. Documentation and Data Entry: Generate bills of lading and related paperwork for work orders, perform data entry tasks related to shipping and inventory, and maintain organized filing systems for all shipping documents. Order and Inventory Management: Check orders for special requests, post accurate inventory records, and assist in conducting physical and cycle counts. Inventory Reconciliation: Reconcile inventories to book records and adjust as necessary to ensure data accuracy. Shipping Coordination: Manage special and last-minute shipping requests, coordinate and schedule shipping activities to optimize efficiency, and collaborate effectively with other staff members to achieve common goals. Invoicing Oversight: Ensure proper invoicing of account activity and resolve any discrepancies related to customer inventory. Data Accuracy: Work with spreadsheets to record and track shipment details, ensuring completeness and accuracy of data entered in the system. Requirements: High School Diploma or GED equivalent is required. 1+ year Customer Service experience in warehousing or similar type industries 1+ year experience in Logistics/ 3PL/ Warehousing environment processing orders, transactions and or requests Weekend availability as needed. Proficient with Microsoft applications, specifically Excel, Outlook, and Word Excellent organization, time management, scheduling, and attention to detail skills Ability to work in fast-paced, demanding environments. Willingness to work collaboratively with others to achieve common goals. Clear verbal and written communication skills. What we Offer: Medical, Dental and Vision Insurance Life Insurance Paid holidays Paid time off (PTO) 401(k) Career growth opportunities Collaborative & committed team environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, or Vietnam era or other protected veteran.

Customs Brokerage - SR Entry Writer Chicago, IL (Hybrid) 65k (Paid Hourly) Yearly bonus + Yearly Salary review 3 days WFH / 2 days in office We are seeking a detail-oriented and experienced Customs Entry Writer to join our dynamic team in Chicago, IL. The ideal candidate will have solid knowledge of U.S. Customs regulations and procedures. This role plays a critical part in ensuring compliance with all government regulations while facilitating the timely and accurate clearance of import shipments. Key Responsibilities: Prepare and submit customs entries using for air, ocean, and truck shipments. Review commercial documents (invoices, packing lists, bills of lading, etc.) for accuracy and completeness. Classify goods according to the Harmonized Tariff Schedule (HTSUS). Coordinate with importers, freight forwarders, carriers, and government agencies to resolve any entry-related issues. Ensure entries are compliant with U.S. Customs and Border Protection (CBP) regulations, as well as other PGA (Participating Government Agencies) requirements. Monitor and track entries to ensure timely clearance and delivery. Maintain up-to-date knowledge of regulatory changes and trade compliance standards. Handle post-entry processes including protests, corrections, and duty refunds if necessary. Respond to CBP requests for information (RFI) and other inquiries as needed. Qualifications: 4+ years of experience in customs brokerage or entry writing. Strong understanding of U.S. Customs regulations, HTS classification, and import compliance. Knowledge of FDA, USDA, EPA, and other regulatory agency requirements is a plus. Excellent attention to detail, organizational, and communication skills. Ability to manage multiple entries and deadlines in a fast-paced environment.

Hiring Organization: Rose International 485258 Job Title: Client Engagement Associate Work Model: Hybrid Work Model Details: Remote but only open to Chicago, IL Shift: Normal Business Hours Employment Type: Permanent FT/PT: Full-Time Must Have Skills/Attributes: Business Development, Recruiting, Relationship Management Experience Desired: At least 5+ years of recruiting experience for tech roles in a fast-paced (5 yrs); At least 2+ years of business development experience in the IT staffing i (2 yrs) Required Minimum Education: High School Diploma or equivalent Preferred Education: Bachelor's Degree Job Description Summary: Rose International is seeking a qualified and dynamic individual to join our team as a Client Engagement Associate (CEA) with a dual-pronged set of responsibilities, based in Chicago. One key focus is the recruitment of IT talent for existing clients and developing relationships with their hiring managers. The second key focus is to develop new relationships with prospective clients. An ideal candidate will have experience in a fast-paced, high-volume, customer service-driven environment. Prior experience in managing relationship-driven engagements with multiple enterprise clients would be preferred. Location: Candidate must reside in the city of Chicago and be available to meet with hiring managers regularly. Required Education: • High School Diploma or equivalent Preferred Education: • Bachelor's degree Required Experience & Skills: • At least 5+ years of recruiting experience for tech roles in a fast-paced environment • At least 2+ years of business development experience in the IT staffing industry • Strong detail-oriented and prioritization skills • Excellent presentation, communication, time management, and interpersonal skills • High regard for confidentiality • Exceptional written and verbal communication • Excellent customer service skills and business etiquette • Clear ability to easily meet client managers on-site in the city of Chicago • Flexibility to travel within the assigned region • Mature mindset in interactions with all levels of internal team members and client personnel • Strong computer skills with at least intermediate proficiency in Microsoft programs • Able to thrive and is flexible in a fast-paced environment Essential Duties and Responsibilities: • Provide high-touch, high-quality recruitment services for hiring managers with IT talent needs • Guide the Rose recruitment team to ensure they understand the client culture and talent needs, enabling them to fulfill client requisitions effectively • Grow existing accounts and open new accounts while establishing Rose as the leader in Staffing and Talent solutions in the market • Carry the Rose brand forward in Staffing and Total Talent Solution services within the assigned region • Build and grow a network of business leaders in government and commercial businesses that utilize contingent labor • Participate in networking and Supplier Diversity events in the assigned area to grow business Compensation and Benefits: • Salary range $60,000 - $70,000 annual + commission. • Rose offers a comprehensive benefits package that includes medical, dental, vision, Short-Term Disability, 401 (k), Life Insurance/AD&D, Accidental Coverage, Critical Illness, and Hospital Indemnity Plans. About Rose: Rose International is a leading provider of Workforce and Technology Solutions. We support major client organizations across the U.S. and are a certified Woman and Minority-owned business. **Only those lawfully authorized to work in the designated country associated with the position will be considered.** **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.** Benefits: For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website. California Pay Equity: For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here. Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances. If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department. Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

Customer Consultant - Budtender - Part Time HARWOOD HEIGHTS Wake Up and smell the Roses! Are you looking to join a diverse, inclusive, positive environment where both customers and staff are our priority? We pride ourselves on our incredible team, from management to staff, who bring diverse skill sets from all walks of life to create Green Rose. Green Rose was established in 2021, and opened our flagship store in River North in November 2022, and our second location in Lincolnwood 2023. Customer Consultants/Budtenders (CC) will be responsible for assisting customers and will offer customers one-on-one consultations on product selection based on their deep understanding of the dispensary's product offerings. These positions will be required to work closely with the General Manager/Assistant General Manager and all departments, and others at the dispensary and within the company to ensure competency with new products added to inventory and ensure fluid and practiced communication skills towards accurately and efficiently assisting customers. The CCs will become trusted advisors to customers about cannabis products, their profiles, and their routes of administration. Following consultation, the CC will be responsible for completing sales according to company policies and practices, including ensuring records of the sale are entered into the POS and State's verification system correctly and completely. Experts on the floor, with customer interactions, product knowledge, and pure work-ethics to provide all customers with the best possible experience and ensure our returning customer base. The role will also consist of other front line operational duties with a basic understanding of back end operational duties. Required to handle money, manage codes, always ensure smooth traffic while always maintaining exemplary flow and great service. These duties listed are not exhaustive, and additional responsibilities may be assigned by management. Responsibilities included but not limited to: Greet and check in all customers Immediately engage with all customers to understand all wellness needs while recommending products Assess individual customer needs by asking proper, relevant questions to lifestyle to best determine what products to recommend Adhere to and promote culture of compliance Continued education and training to further knowledge of all products Assist in maintaining cleanliness and organization of store to include front and back-end operations and products Perform sales transactions including cash handling, using POS systems, and exercising and adhering to all compliance and regulatory measures Always maintain customer rapport and professionalism Train and adapt to all roles Manage time and respect all protocols under pressure and fast pace Other duties as assigned Position Qualifications: 2+ years in hospitality, cannabis or retail field Consistent and constant communication on all levels Accountability at all levels and for others Balanced decision making Eyes-Up Mentality Practical and pro-active actions/thinking Attention to detail, organized lead in all workspaces Position Job Requirements: - High school diploma or GED required - Must be able to pass a background check - Must be 21 years of age - Must possess a valid license or state ID - Must remain compliant with all city and state regulations and requirements for working in the industry - Must be able to walk/stand for extended periods of time - Must be able to work opening, closing and weekend shifts as needed - Willingness to be flexible - Travel is at times necessary Green Rose Core Values: The 5 “C's” of Green Rose Retail ~Customer Service~ Provide the best in class “Cannabis Experience” for everyone we encounter ~Compliance~ Pro-Active, and Steadfast reserve to ensure our practices are above standard ~Cannabis Knowledge~ Becoming a True Cannabis Expert; commitment to be the best at our craft ~Compassion~ Compassionate Cannabis Practices - Responsibly Excels & Unites us all ~Communication~ Communication - dissolves question, cultivates environments of uniqueness and diversification Cultivate Your Green Rose - Harvest the fruits of Stoic Standards, with the elegance of individual/unified uniqueness How we live our Core Values Accountability: Own and honor our commitment to always put others first Diversity: Treat everyone with respect Excellence: The little things matter most Integrity: Always do the right thing Mission Statement: In everything Green Rose does, we are always dedicated to our mission: Inspire and guide the human essence; one puff at a time Green Rose Dispensary is a Chicago-based veteran, female, Black and Latino owned adult use dispensary that empowers the customer with in-depth knowledge about the newest products on the market. Green Rose delivers the best products with the best customer service on the newest, most innovative platforms. We are dedicated to operating as a strong advocate for inclusion and the elevation of diverse voices for our employees and customers. Green Rose Dispensary is an equal opportunity employer who believes in the value of diverse voices and perspectives.

Job Description Key Accountabilities and Responsibilities Serves as a primary point of contact for customers placing orders via multiple communication channels. Responsible for order entry, follow-up, and customer inquiries. Must accurately enter all customer order information, including correct material, quantity, customer profile, and contact information, alerts shipping information, and other critical pieces of data. Communicates with internal stakeholders, including manufacturing, sales, and accounts receivable. Works with leadership to share the workload of the team by answering telephones, responding to emails, resolving issues, and communicating customer-specific information. Works directly with team members to delegate or take on more tasks as appropriate. Proactive Problem Solving: Anticipate potential issues and proactively address them to prevent escalation. Continuous Improvement: Regularly seek feedback to identify improvement areas and implement necessary changes. Product Knowledge: Maintain comprehensive knowledge of products and services to effectively address customer inquiries and issues. Training and Development: Participate in ongoing training and development programs to enhance skills and stay updated on industry trends. Technology Adoption: Utilize customer service software and tools to enhance efficiency and the overall customer experience. Personal Accountability: Take full ownership of customer issues and follow through to ensure complete resolution. Qualifications - Internal Bachelor's Degree preferred 1-3 years of direct or indirect customer service experience a plus Strong customer service skills, including verbal and written contact, follow-through, issue resolution, relationship building, and timely accurate courteous service Ability to work effectively in a fast-paced, multi-tasking environment Strong detail orientation and communication/listening skills Possess a strong work ethic and team player mentality Positive attitude toward flexibility and process & technology changes Excellent telephone and data entry skills Rate of pay may be adjusted based on the qualifications and experience of the candidate. USG employees enjoy a number of benefit options for themselves and their families. These include two medical insurance options, as well as vision and dental coverage. The cost of these optional programs varies based on coverage level - employees generally pay 25% of the monthly premium cost, USG pays the rest. These coverage options are offered on the first day of employment with no waiting period. Additionally, USG employees enjoy both a 401(k) Investment Plan with company match and a pension plan. Beyond these main features, employees may also choose from a number of additional programs like life insurance, accident insurance, legal insurance, even pet insurance, just to name a few. USG also offers Quarterly (hourly) / Annual (salary) bonus potential for all employees based on performance metrics tied to safety, quality, and productivity. USG also provides employees with paid time off and paid holidays. Since 1902, Chicago-based USG has been a leader in producing innovative, award-winning products and systems to build everything from major commercial developments and residential housing to home improvements. USG's employees are committed to the highest levels of customer satisfaction and quality in everything we do. Our steadfast commitment to the company's core business values – innovation, quality, integrity, service, diversity, efficiency and safety – have helped us become the company we are today. EOE including disability/veteran

This position is responsible for acquiring, expanding, and enriching member relationships, while providing exceptional service. The qualified candidate will be member focused, show excellence in accuracy and all their work, demonstrate integrity, share one vision through teamwork. Meets and exceeds sales expectations by providing personalized, professional service to all members in an exceptional manner, seeking out opportunities for additional business. GREENSTATE CULTURE: At GreenState, we exist to create lasting value for those we serve. We do this by putting immense value into our employees, members and communities. We empower our employees to create endless opportunities, which will then impact the lives of our members and enhance the vitality of our communities. GreenState is proud to offer a Bilingual Pay Program for qualifying applicants. Position details: Monday through Friday from 8:30am - 5:15pm, plus 3 out of 4 Saturdays from 9:00am - Noon Pay range for this hourly position is $24.02 - $28.08/hr with a monthly incentive opportunity and a progressive benefits package. Essential Duties and Responsibilities Essential Duties and Responsibilities: Performs essential duties and responsibilities in the following areas which may include, but are not limited to those listed and are subject to change: Adheres to the Credit Union Service Standards in carrying out GreenState's mission and vision. Demonstrates a positive member service (internal and external) focus at all times, greeting members and guests with a smile and eye contact immediately upon their arrival, using their name or acknowledging them, and thanking them for their business. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities. Ensures confidentiality of member information. Supports a diverse and inclusive work environment. Sales - Ask questions, listen to your members' needs and offer solutions that best fits the needs of your member. Acts as part of a cohesive team, demonstrating excellent interpersonal skills and the ability to interact positively with other employees. Ensures confidentiality of member account records and account information. Request identification whenever necessary and provide account information to only those members listed as primary or joint owners. Profile each member to uncover opportunities for additional business. Responsible for structuring loan applications, working with underwriters and adhering to all lending policies and regulations. Makes weekly outbound sales calls to members. Performs all aspects of MSR position. This includes the ability to accurately balance a cash drawer daily and a firm understanding of all credit union policies and procedures for cash handling, check handling, and identification. Builds member relationships by recognizing their financial needs and meeting those needs with the appropriate GreenState product and service or referring them to the specialized department (Wealth Management, Commercial, Mortgage, GreenState Insurance etc.) to be served. Participates in promotions, contests, and other departmental activities which support team goals. Responsible for sales of loan protection products. Possesses a thorough knowledge of all federal regulations and procedures concerning deposits. Performs vault duties including cash ordering, balancing, drawer audits, scheduling, and other duties as assigned. Plays a vital role in enriching the community by participating in community service organizations and/or Credit Union sponsored events. Job Requirements/Expectations Job Requirements: Must have at least one year of similar or related experience or 12 months in an MSR role with knowledge of all credit union accounts and products with proven ability to handle a wide variety of functions quickly and accurately. High energy and sales ability and interpersonal skills to represent the credit union in a positive and professional manner. Ability to coordinate and prioritize work assignments and organize work efficiently. Must demonstrate good time management skills to meet established deadlines. Accuracy and attention to detail. Proficiency with related computer applications, spreadsheets, word processing, and database applications. Proven relationship building skills and techniques. Must be self-motivated, exercise sound judgment, and be able to work independently Ability to maintain composure, and problem solve as they arise. Ability to develop and maintain positive and effective working relationship. Ability to work with minimal direction and exercise sound judgment. Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand High school diploma or the equivalent (i.e. GED). Must be bondable. Must be registered pursuant to requirements of the S.A.F.E Act. Adheres to all state, federal and credit union regulations, policies, and guidelines. Reporting Relationship Reports to the Vice President / Branch Manager as assigned. Supervisory Responsibilities This position is not responsible for the supervision of other employees. Equal Opportunity Employment Statement GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union. #ID

Job Description We are looking for a dynamic individual with customer service experience who wants to take things to the next level as an Entry-Level Customer Consultant! All training provided! In this role, you will be responsible for providing exceptional customer service to our Fortune 500 clientele, providing product information & follow-up to ensure customer satisfaction. The ideal candidate will possess a "work hard-play hard" attitude with strong communication skills, a knack for problem-solving, and the ability to analyze customer needs effectively. This position requires proficiency in various communication tools and a commitment to maintaining high standards of service, within a vibrant team setting! What we Offer One-On-One Guidance To Help You Flourish Personally & Professionally Growth Opportunities & Training Resources Including Free Business Courses Encouraging Team Leaders & Hands-On Training Volunteer Choices For Seasonal Charity Events Stimulating Business Trips, Networking Events & Opportunities for Travel Regular Social Events & Lively Atmosphere Day-To-Day Expectations Analyze Customer Issues & Provide Effective Solutions That Align With Company Policies Be Coach-able While Learning Client Product Knowledge & Business Acumen Maintain Accurate Records Of Customer Interactions & Transactions Able To Work Indoors/Outdoors & Open To Travel Opportunities Strong Interpersonal Skills & Emotional Intelligence Driven To Grow Into A Leadership Role & Team Player Mentality Previous experience is not required as we grow our company organically & pride ourselves on our strong leadership & training within the office. We make it a priority to develop our team in an energetic environment where growth is accessible to all! If you feel like you would make a strong addition to our team, feel free to apply & someone from HR will reach out promptly!

We are seeking an Entry Level Customer Service Representative to join our Chicago team! You will be responsible for helping customers by providing product and service information and connecting with those customers on a daily basis. The primary responsibilities for an Entry Level Customer Service Representative are: Maintain records on customer interactions Meet with customer in person to discuss their areas of need Develop great relationships with customers daily Utilize an effective and efficient system Succeed in company sponsored training classes Specialize in customer retention and customer acquisition Qualifications for an Entry Level Customer Service Representatives: Ability to build rapport with clients easily Ability to prioritize and multitask Ability to maintain a positive and professional demeanor Excellent written and verbal communication skills Preferred experience in customer service, sales, call center, client relations and hospitality. WHAT'S IN IT FOR YOU Paid training Top-notch sales training Competitive comp plans: Weekly pay with w/ uncapped commission potential Opportunities for rapid advancement Weekly and monthly bonuses

Build Connections, Solve Problems: AT&T Customer Service Representative at Top Tier Impact in Chicago! Top Tier Impact , a bold and purpose-led marketing firm rooted in Chicago, is transforming how customers connect with top-tier brands like AT&T. Through dynamic outreach and community-driven campaigns, we don't just represent telecom solutions; we build lasting relationships that matter. If you're ready to be part of a team that blends strategy and impact, this is where your customer service career takes flight. As an AT&T Customer Service Representative, you'll provide direct, personalized support to customers across Chicago, resolving inquiries, explaining services, and ensuring a smooth experience. Backed by thorough training, you'll play a key role in strengthening customer satisfaction and loyalty through clear communication and responsive service. Who We Are At Top Tier Impact , we believe purpose and performance go hand in hand. Based in Chicago, our team thrives in a fast-paced, collaborative environment where integrity and growth are at the core of everything we do. Through hands-on training, mentorship, and a commitment to excellence, we empower individuals to build meaningful careers while driving impactful results for our AT&T partnership and the communities we serve. What We Are About Top Tier Impact delivers direct marketing campaigns that connect leading brands like AT&T with their communities. Through our AT&T program, we provide expert customer support, resolve service issues, and enhance the customer experience, driving loyalty and long-term retention through meaningful engagement.

Job Description Customer Consultant - Budtender – Full Time This is for the Chicago-612 N Wells Location Wake Up and smell the Roses! Are you looking to join a diverse, inclusive, positive environment where both customers and staff are our priority? We pride ourselves on our incredible team, from management to staff, who bring diverse skill sets from all walks of life to create Green Rose. Green Rose was established in 2021, and opened our flagship store in River North in November 2022, and our second location in Lincolnwood 2023. Customer Consultants/Budtenders (CC) will be responsible for assisting customers and will offer customers one-on-one consultations on product selection based on their deep understanding of the dispensary’s product offerings. These positions will be required to work closely with the General Manager/Assistant General Manager and all departments, and others at the dispensary and within the company to ensure competency with new products added to inventory and ensure fluid and practiced communication skills towards accurately and efficiently assisting customers. The CCs will become trusted advisors to customers about cannabis products, their profiles, and their routes of administration. Following consultation, the CC will be responsible for completing sales according to company policies and practices, including ensuring records of the sale are entered into the POS and State’s verification system correctly and completely. Experts on the floor, with customer interactions, product knowledge, and pure work-ethics to provide all customers with the best possible experience and ensure our returning customer base. The role will also consist of other front line operational duties with a basic understanding of back end operational duties. Required to handle money, manage codes, always ensure smooth traffic while always maintaining exemplary flow and great service. These duties listed are not exhaustive, and additional responsibilities may be assigned by management. Responsibilities included but not limited to: Greet and check in all customers Immediately engage with all customers to understand all wellness needs while recommending products Assess individual customer needs by asking proper, relevant questions to lifestyle to best determine what products to recommend Adhere to and promote culture of compliance Continued education and training to further knowledge of all products Assist in maintaining cleanliness and organization of store to include front and back-end operations and products Perform sales transactions including cash handling, using POS systems, and exercising and adhering to all compliance and regulatory measures Always maintain customer rapport and professionalism Train and adapt to all roles Manage time and respect all protocols under pressure and fast pace Other duties as assigned Position Qualifications: 2+ years in hospitality, cannabis or retail field Consistent and constant communication on all levels Accountability at all levels and for others Balanced decision making Eyes-Up Mentality Practical and pro-active actions/thinking Attention to detail, organized lead in all workspaces Position Job Requirements: - High school diploma or GED required - Must be able to pass a background check - Must be 21 years of age - Must possess a valid license or state ID - Must remain compliant with all city and state regulations and requirements for working in the industry - Must be able to walk/stand for extended periods of time - Must be able to work opening, closing and weekend shifts as needed - Willingness to be flexible – Travel is at times necessary Green Rose Core Values: The 5 “C’s” of Green Rose Retail ~Customer Service~ Provide the best in class “Cannabis Experience” for everyone we encounter ~Compliance~ Pro-Active, and Steadfast reserve to ensure our practices are above standard ~Cannabis Knowledge~ Becoming a True Cannabis Expert; commitment to be the best at our craft ~Compassion~ Compassionate Cannabis Practices – Responsibly Excels & Unites us all ~Communication~ Communication – dissolves question, cultivates environments of uniqueness and diversification Cultivate Your Green Rose – Harvest the fruits of Stoic Standards, with the elegance of individual/unified uniqueness How we live our Core Values Accountability: Own and honor our commitment to always put others first Diversity: Treat everyone with respect Excellence: The little things matter most Integrity: Always do the right thing Mission Statement: In everything Green Rose does, we are always dedicated to our mission: Inspire and guide the human essence; one puff at a time Green Rose Dispensary is a Chicago-based veteran, female, Black and Latino owned adult use dispensary that empowers the customer with in-depth knowledge about the newest products on the market. Green Rose delivers the best products with the best customer service on the newest, most innovative platforms. We are dedicated to operating as a strong advocate for inclusion and the elevation of diverse voices for our employees and customers. Green Rose Dispensary is an equal opportunity employer who believes in the value of diverse voices and perspectives. Powered by JazzHR pgb7KTpdhL

Let me know about this posting! We are working with a global real estate company, and they are looking for a Tenant Service Representative to join their team in their downtown Chicago office. In this position, you will provide administrative support to the property management team and provide exceptional customer service to tenants and clients. Responsibilities Provide administrative support to property management team and tenants Prepare general correspondence and memos Oversee in/outgoing mail and packages including certified, overnight and special deliveries Create and distribute building newsletters Process all aspects of A/R, compile and send out tenant monthly statements Maintain and update employee, client, and customer contact database Assist with the planning, promoting, and hosting of building events Monitor supplies and order as needed About You: Bachelor's degree required 1+ years of admin experience Commercial real estate experience a plus Must be proficient in Outlook, Word, Excel Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: ***************************************** Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting ************* Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)