Multilingual (Ukrainian/Russian) Insurance Customer Service Representative
Member Service Representative Job 16 miles from Wilsonville
Choice One Insurance, Inc, located in Clackamas, OR, specializes in providing business and personal property & casualty insurance solutions, with a focus on transportation, construction, automotive, and small business sectors. Our team of professionals is dedicated to resolving complex issues and offering creative insurance approaches while maintaining high levels of integrity, knowledge, information security, and client education.
Role Description
This is a full-time on-site role for a Multilingual (Ukrainian/Russian) Insurance Customer Service Representative at Choice One Insurance, Inc. The role involves daily tasks such as providing customer service, support, ensuring customer satisfaction and delivering exceptional customer experiences.
Qualifications
Ability and willingness to learn new skills and obtain additional knowledge about insurance, risk management, and industries of Agency's clients
Active listening and critical thinking skills
Customer Service, and Customer Experience skills
Verbal and written fluency in English
Verbal fluency in Ukrainian and/or Russian languages
Effective communication and problem-solving abilities
Promptness and punctuality is critical for this position
Strong attention to detail and organizational skills
Experience in the insurance industry is a plus
High school diploma or equivalent required; Associate's/Bachelor's degree preferred
Property & Casualty Insurance licenses is a plus but not required, however, willingness and ability to obtain licenses within 6 months of employment is required
Practice of impecable ethical standards and discretional attitude
Professional appearance and positive outlook
Technical Services Representative
Member Service Representative Job 17 miles from Wilsonville
requires a home base in the assigned territory + 70% travel.**
Position Description: The Technical Services Representative is the primary service and sales support contact for customers in an assigned territory, maintaining sales revenue and identifying ways to incrementally increase sales revenue while establishing strong, trusting, mutually respectful relationships. This position reports to the Technical Services Manager.
Responsibilities:
Maintain and service assigned customer accounts
Be a strong technical service resource for potential and existing customer accounts, as well as for Company-selected industry associations
Increase incremental sales revenue by identifying additional sales opportunities within the customer accounts and locations within an assigned geographical territory
Establish strong, trusting, and mutually respectful relationships with existing customers, as well as allied vendors serving the same customer base
Report market and competitor intelligence information to Company
Assist other Company representatives in the field as needed
Assist with installing, maintaining, and repairing Company dispensing systems at customer locations as needed
Serve in Company-selected local and/or national trade associations
Assist with research & development and tradeshow activities as needed
Other duties that may be assigned by the Technical Services Manager
Qualifications:
2 or more-year college degree (4-year technical degree preferred) AND/OR at least 5 years concrete products market experience.
Technical sales experience or aptitude required
Concrete or concrete products technical experience
Electrical and mechanical aptitude required
Excellent communication & interpersonal skills (both written & verbal) required, including conflict management & dealing with sometimes hostile customers
Excellent organizational skills
Ability to work as a one-person team for extended periods of time
Proficient using a PC; good typing skills
Proficient using the following computer software: Microsoft Office (Word, Excel, & PowerPoint); SharpSpring or similar contact management software a plus
Fluency in spoken & written English
Fluency in spoken & written Spanish a significant plus
This position requires extensive weekly travel (up to 70% of the time) by car and plane
Advisor - Business Advisory Service Line
Member Service Representative Job 9 miles from Wilsonville
Delap, one of Oregon's largest locally owned accounting and financial services firms, delivers innovative and proactive financial solutions to businesses, business owners, and wealthy individuals. Delap provides a full range of services including Business Advisory, Assurance, Tax, IT Assurance, Wealth Advisory, Cybersecurity, Managed IT Services, and Client Recruiting across all industries to help clients meet their strategic goals and business needs.
We are proud to have been named by both Oregon Business Magazine & the Oregonian as a top workplace for multiple years, including being voted the #1 medium-sized company by the Oregonian (100-500 employees). We have been named the #6 Most Admired Company in Oregon and one of the Healthiest Employers in Oregon by the Portland Business Journal.
Our proactive approach, client-centric mindset, and team spirit proves our commitment to investing in the success of others - our clients, our employees, and our community.
We are seeking a highly engaged and adaptable Advisor to join our Business Advisory Service Line. This role is pivotal in supporting our service line by not only diving into the details when necessary but also driving projects forward to successful completion. You'll work hands-on in the early stages of engagements, often focusing on process clean-up and deep analysis, before shifting to strategic, high-level advisory work that adds value for our clients.
The ideal candidate will demonstrate a strong commitment to seeing projects through from start to finish, possess the flexibility to pivot between tactical execution and strategic insight, and excel in building meaningful client relationships.
Delap Core Values:
Engagement - Bring energy, excitement, and positivity to the job. Commit to high levels of quality and client service. Be willing to go above and beyond.
Teamwork - Take time to teach, encourage, and support others. Effectively communicate and actively collaborate. Focus on team success.
Adaptability - Seek opportunities to learn and continually improve. Request feedback and use it to grow. Adjust to challenges to necessary changes with flexibility.
Responsibilities:
Client Engagement & Execution: Work alongside the service line team on client engagements, actively participating in both detailed clean-up efforts and high-level strategic initiatives.
Process Improvement: Support the development and refinement of client processes, with an eye toward both immediate needs and long-term solutions that drive business value.
Collaborative Content Development: Partner with team members to produce client-facing content, including presentations and reports that evolve as we move from detailed execution to strategic advisement.
Project Ownership: Take an active role in owning aspects of client projects from start to finish, ensuring that tasks are executed efficiently, and goals are met within the designated timelines.
Adaptability in Problem-Solving: Engage in a range of activities, from detailed problem-solving during clean-up phases to delivering actionable insights as client engagements mature.
Client Relationship Building: Cultivate strong, long-lasting relationships with clients by understanding their unique needs and providing adaptable solutions that evolve as their business grows.
Requirements:
Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
3-5 years of experience in business advisory, consulting, or a related professional services field.
Strong communication skills, with the ability to engage clients and convey insights effectively.
Demonstrated ability to manage both detailed, tactical tasks and broader strategic initiatives.
A proactive mindset, with the ability to dig into challenges and see them through to resolution.
Proven experience in building and maintaining client relationships.
Proficiency in Microsoft Excel and other data analysis tools.
Experience with QuickBooks, accounting systems, or financial modeling is a plus.
Why Join Us:
Opportunity to contribute to a growing advisory service line within a fully integrated financial services firm.
Engage with a wide range of clients across multiple industries, providing diverse and meaningful learning experiences.
Be part of a team that values adaptability, client relationships, and the balance between execution and strategy.
The firm offers a competitive compensation & benefit package that includes four weeks of PTO and a phenomenal 401(k)/Profit Sharing Plan. The target compensation for this role includes a range of $85,000 - $95,000.
Collaborative work environment in a virtual environment. Flexible schedule.
Positive emphasis on health & wellness, including frequent wellness challenges.
Professional Development - we have an established Coaching program, leadership training to assist employees in finding, and cultivating their passion at Delap.
EEO Statement:
Delap LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Note:
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee will possess the skills, aptitudes, and abilities to perform each duty proficiently.
Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
Financial Services Representative
Member Service Representative Job 17 miles from Wilsonville
We're looking for both experienced and inexperienced financial professionals to join our team. Whether you're looking for a change or seeking to align with a stable, dependable firm, and you have a passion for insurance and investments, then there's no better place to work than MassMutual Oregon. So if you're interested in new market opportunities, expanding your products and services, or giving your clients more stability, we can help.
Job Summary
As a Financial Professional with MassMutual Oregon, you will be able to build your practice and help those in your community plan for their financial futures. We're looking for people who possess the following characteristics:
highly self-motivated and self-disciplined with the ability to work effectively and independently
outgoing personality with the ability to develop relationships and a sincere desire to help others
fearless, positive attitude, and willingness to be accountable for results
organized, detail-oriented, and excellent time-management skills
desire for continuous learning
good communicator - excellent listening skills and ability to explain complex information in a simple and concise manner
MassMutual was founded on May 15, 1851. And from the beginning, we've had a single purpose: to help people secure their future and protect the ones they love. More than 170 years later, that commitment remains our guiding principle. It's behind everything we do and every decision we make. It's how we continue to deliver products and services to help our policyowners and customers achieve their financial goals, and protect those who matter most.
Desired Skills & Experience
· Bachelor's degree - Finance or business discipline preferred or equivalent work experience
· Life, Accident, Health & FINRA Series 6 or 7 license required (within 6 months of hire)
· Knowledge of life insurance and investment products, SEC, FINRA, IRS and state insurance regulations
· Strong technical and analytical skills required (proficient PC skills including Word, Excel, Outlook, Skype, with the ability to navigate multiple applications during call handling)
· Positive, customer focused attitude with a desire to exceed customer expectations'
Senior Client Service Associate - Wealth Management
Member Service Representative Job 17 miles from Wilsonville
We are a locally owned wealth management firm, with more than $1B in assets and a diverse service offering for our clients. Our CEO has led our firm to become one that is recognized for our unique engagement model. Our top values are integrity and respect, and we look for professionals whose values align with ours. As a firm that maintains long-term relationships, our first client is still a client, and we think that's due to our team and the overall service we provide. As we move into the future of our firm, there is an open role for a Senior Client Service professional. We offer a full benefits package and a hybrid office schedule to our team.
You will support our advisors, our clients, and our continued growth, ensuring smooth firm-wide operations centered on client service including client-specific, account-specific, and general business functions. This position is responsible for facilitating and maintaining ongoing client support, answering general inquiries, handling various client matters, researching, and resolving client service issues, and preparing required documents. You're an administrative pro who wants to be more and do more. You are organized and able to work independently while thoroughly enjoy being part of a team. You love organizing paper and projects and enjoy filling out forms meticulously. You're a go-getter when it comes to follow through and details rarely slip your grasp. You take immense pride in your work. You will shield the Advisory Team from operational activities so they can focus on providing excellent advice to clients and expanding client relationships.
Essential duties and responsibilities include, but are not limited to the following:
Client Service
Establishing, building, and maintaining client relationships according to client service matrix and segmentation standards
Collaborating in a team environment to deliver a seamless and integrated client experience
Assisting clients with inquiries and problem resolution related to their accounts and operational needs
Performing administrative functions for family office clients
Act as the client point of contact for operational items
Educate clients on account services and capabilities
Onboard new relationships
Attend client meetings
Disbursement assistance
Client follow up
Team Support
Transparent communication
Maintain team pipeline - tracking, reporting, growing
Maintain team calendar
Manage team use of client service matrix
Assemble and deliver various reports on a weekly, monthly, quarterly, and one-off basis
Utilizing CRM for action items, reports. and information
Attend all regular team huddles and meetings
Provide basic research by pulling reports from various sources (Web, Morningstar, Bloomberg)
Advisor Support
Assist advisor in all aspects of the client service experience
Provide operational and administrative support to Financial Advisors
Function as point of contact for clients if Advisor is out of the office
Prepare materials for client and prospect presentations
Complete trades as assigned by the Advisor
Scheduling and calendar maintenance
Support community involvement activities
Prospecting assistance
Financial Planning Support
Report running - Income Solver, retirement projections, college funding projections, etc.
Engage and support clients through the data collection process
Analyze and research information for plan development
Organize, review and prepare the data for analysis
Research complex situations, set client expectations, and define the actions necessary to resolve inquiries in a timely manner
Qualifications
Bachelor's degree highly preferred, or equivalent work experience
Minimum of 5 years of progressive client service and operations experience in investment management, financial planning and insurance
FINRA licensing (Series 7, 65, 66) highly preferred; or ability to obtain
Excellent organizational skills
Effective communication and interpersonal skills (written and verbal)
Outstanding attention to detail with accuracy and follow through
Relationship-oriented, values-focused, and results-driven
Self-motivated, enthusiastic, and positive
Strong work ethic
Experience with Microsoft 365
Experience with Schwab and Pershing platforms is a plus
Center of Plate Specialist (Downtown/North Seattle)
Member Service Representative Job 27 miles from Wilsonville
ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for driving penetration and growth of assigned categories through consultative sales activities with targeted customers both independently and with Territory Managers. Provide product expertise and sales support for all aspects of the category including promotional opportunities, product information, suggested pricing, competitive information, and menu ideas prioritized for top penetration opportunities to achieve Division case growth objectives for category, as well as, realize Exclusive Brand (EB) conversion opportunities.
Drive KPIs across category (including sales case growth, category penetration, EB penetration, and TM feedback) and competitive market pricing; work with TMs to refine product offering, order guides and potential pricing for new accounts.
Support category specific product conversion activities, and new item sales opportunities based upon product margins, features and benefits.
Assist TMs in opening new accounts with highest potential; accompany TMs on high potential accounts' visits to provide specific category expertise. Train TMs, focusing on top penetration priorities and utilizing hands-on product and printed materials during monthly sales meetings and one-on-one opportunities in the field; coach TMs during work withs.
Develop and present selling and relevant training materials in conjunction with Category Management and Training functions.
Demonstrate product use and/or menu applications at Market and Customer locations providing consulting expertise to customers on the key product considerations, product features/benefits and usage/preparation of the product.
Assist in category growth by acquiring and providing marketing intelligence and customer feedback on product offerings, pricing, trends and innovations in the market; provide input into marketing / selling materials and events at the Market and assist Category Management with sourcing and inventory requirements.
Promote and provide business solutions to top customers, passing potential leads to Business Solutions' team and facilitating a smooth transition.
Answer (limited) product questions from the TMs via phone or email.
Provide (limited) support to TMs in selling activities for non-prioritized opportunities.
SUPERVISION
None
RELATIONSHIPS
Internal: Category Management, Sales (TMs, DSMs, RSMs, VP Sales), Chef, Sr. Pricing Analyst
External: Customers, Vendors
QUALIFICATIONS
Education/Training: High School diploma or equivalent required; Bachelor's degree preferred.
Related Experience: 5 years experience in COP category; must possess deep, comprehensive product knowledge in COP; culinary training beneficial.
Knowledge/Skills/Abilities:
• Consultative selling skills preferred.
• Possesses strong verbal and written communication skills, as well as solid interpersonal, presentation and training skills required.
• Foodservice experience preferred, but not required.
Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law. The expected base rate for this role is between $55K and $90K.
This role will also receive incentive compensation.
Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: **********************************************
#LI-AB38
***EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status***
Associate Customer Service Representative
Member Service Representative Job 17 miles from Wilsonville
The Home Medical Equipment Care Specialist I provides first line communication with a variety of customers, referral sources, and clinicians to facilitate ordering and delivery of home medical equipment (HME) products, supplies and services. The HME Care Specialist I educates customers on a broad portfolio of HME products, supplies and services, and provides basic technical support as needed. The HME Care Specialist I is responsible to recommend medically appropriate, cost-effective HME to meet the homecare, mobility, testing, and respiratory needs of customers. The HME Care Specialist I ensures HME is successfully supplied and reimbursed through accurate patient data collection and entry, evaluation of medical necessity, obtaining insurance authorization, and delivery coordination with logistics teams. This position concentrates in one or more home medical equipment specialties which may include, Core Equipment, Respiratory Services, Diabetic Supply Services, Nutrition Services, Order Qualification, HME Storefront, Customer Care Representative, High Value Patient Accounts, Special Provider Liaison, Claims and Quality Account Management, and HME Network Reimbursement.
Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Home Services Oregon and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required Qualifications:
1 year Customer service experience;
Preferred Qualifications:
Associate's Degree or Bachelor's Degree
Upon hire: Medical Terminology and Medical Coding certification
2 years Customer service experience;
1 year experience in a patient-facing healthcare environment or insurance registration or insurance billing.
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
Customer Service Representative
Member Service Representative Job 12 miles from Wilsonville
Founded in 1948, Norco is headquartered in Boise, Idaho and has more than 70 branches in Idaho, Montana, Oregon, Nevada, Washington, Utah and Wyoming. As a family and employee owned company we operate the nation's largest independent gas manufacturer/distributor of welding, safety, medical equipment and supplies. Norco is proud to be among the thousands of privately-owned businesses nationwide that offer their employees a meaningful stake in the business through employee stock ownership (ESOP).
At Norco we share a common mission: "Serving You Better." Treating customers, suppliers and each other with respect and dignity is our top priority. We work hard every day to serve others and create rich lives for our employees, their families, and the communities where we work and live.
Job Description
Norco is currently seeking an individual to fill our Medical Store Customer Service Representative position. The Medical Store Customer Service Representative is responsible for serving walk-in customers and phone-in customers. Other responsibilities include, but are not limited to:
Greet customers in a professional and enthusiastic way
Answer telephone calls promptly
Demonstrate in-depth knowledge of products, placement, availability, price and use
Efficiently assess customer needs for product or services
Educates patients/clients on medical products and services
Fit and sell medical products and services to customers
Process customer orders and accurately input customer orders into the computer
Keep showroom stocked, clean, organized and presentable
Perform other tasks as assigned or necessary
Pay: $19.00/hr - $21.00/hr Depending on Experience
Qualifications
On the job training
High school graduate or equivalent
Medical background/experience is a plus
Excellent customer service skills
Ability to work with diverse clientele
Ability to occasionally lift and/or carry objects weighing up to 100 lbs
Ability to sit, stand and walk for extended periods of time
Ability to accurately enter data into computer and acquire a working knowledge of any software applications necessary to the position
Additional Information
Norco offers a competitive compensation/benefit package, including:
Employee Stock Ownership Plan (ESOP)
Health, Vision and Dental Insurance
Health Savings Account (HSA)
Medical and Dependent Care Flex Accounts (FSA)
Life Insurance provided at no cost to employee by Norco
Supplemental Accident, Disease, and Life Insurance options
Employee Tuition Reimbursement
401(k) with Employer Matching
Wellness Program
Employee Discount on products sold by Norco
Norco, Inc is an Equal Opportunity/Affirmative Action Employer
Norco provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Norco, Inc is a Drug-Free workplace.
Loan Servicing Rep I or II
Member Service Representative Job 24 miles from Wilsonville
SUMMARY: Responsible for any and all entry level tasks related to the servicing of a loan to include adherence to all company policies, compliance with federal regulations and investor guidelines.
The salary for this role will be between $19 and $27 an hour. The specific salary offered will depend on several factors including but not limited to applicant's skills and prior relevant experience. Hired candidate may be eligible for healthcare benefits, 401K plan, short term & long-term disability coverage, life insurance, vacation & sick time, educational assistance, and several holidays. Certain roles are eligible for additional rewards.
ESSENTIAL DUTIES:
Project friendliness and professionalism in both appearance and attitude when dealing with customers in order to present a positive Riverview image.
Reconciliation of general ledger accounts, daily review of exception reports and action if required.
Provide timely and accurate customer service both internally and externally using problem-solving skills to satisfy customer needs and ensure accurate resolution to customer requests.
Daily functions to include but not limited to:
Boarding to core bank system Consumer and HELOC loan products.
Loan maintenance, daily reports, review of loan files and coordination with the accounting department to ensure accurate reporting and loan status.
System file maintenance to include auto-pay, external ACH, non-posted items, etc.
Loan payment processing including returned items.
Closed / Payoff loan processing and reconciliation.
Processing and oversight of Contract Services
Documentation of collateral / collateral requirements and upload to documentation retention system including prepare/review legal files.
Insurance processing - level one.
Review system generated Notices.
Research for subpoena and IRS summons.
Right to lien notice processing.
Assist Customers via email and phone calls.
Department administrative duties such as mail disbursement, returned mail processing, ordering supplies and participate in special projects as needed.
Additional Duties & Responsibilities:
Participate in and complete training objectives with passing scores.
Follow all Riverview Bank policies and procedures
Other duties as assigned.
RELATIONSHIPS:
Daily contact with the Supervisor/Manager to receive direction and interpretation of existing and new procedures.
Daily contact with loan officers, processors, and other Loan Servicing personnel to provide information and assistance with any loan servicing needs.
Occasional contact with representatives of businesses who provide necessary confirmation, documentation, etc., of various types of loan related information (i.e., appraisers, title and credit companies, real estate agencies, and various government agencies).
QUALIFICATIONS: To perform this job successfully requires a basic level problem solving skills to perform all essential duties. The requirements listed below are representative of the knowledge, skill, and ability required to complete basic servicing tasks. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE REQUIREMENTS: High school diploma or general education degree (GED); and one year of related experience or a combination of education/experience SKILLS:
Basic knowledge of basic servicing functions, related regulations (CRA, HMDA, RESPA, etc.).
Basic knowledge in computers, Excel, Word, and Outlook applications. Ability to understand components of loan operations programs/software such as core and internet based applications.
Ability to work with limited guidance to ensure specific tasks are completed within quality and time standards.
Ability to present factual information and respond to questions from internal and external customers in a professional manner.
Ability to solve practical problems and deal with a variety of variables in standard situations.
Ability to follow a variety of instructions furnished in a written and/or oral manner
Ability to read and interpret operating and maintenance instructions, procedures, safety rules and company manuals.
Ability to write basic correspondence
Ability to calculate figures and amounts such as percentages, ratios, fractions. and apply basic accounting practices/standards.
Ability to be flexible in a changing work environment.
PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to effectively communicate via phone/video, messaging, and email. The employee is required to use computer and office equipment such as a computer, printer, copier, as well as computer software such as Microsoft Office. You may also frequently be required to occupy a workstation for long periods of time. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions
.
Riverview Bank does not accept unsolicited resumes from any third party staffing agencies and/or search firms for any job postings. Third parties are not authorized to submit profiles, applications, or resumes to this site or to any Riverview Bank employee. Any such submissions, Riverview Bank will not be responsible for any fees related to unsolicited resume submissions without written consent from the Talent Acquisition Team. Including, but not limited to the candidate hired for a position. Riverview Bank is an equal opportunity employer and affirmative action employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
Service Desk Representative
Member Service Representative Job 19 miles from Wilsonville
Pay Transparency: $16 - $18/hour Role and Responsibilities The Service Desk Representative is a high profile customer service position delivering beyond our member's expectations. They contribute to member retention, as well as new membership sales. This person has the responsibility of being responsive to members; checking members in and acting as a resource for members' needs of goods and services while in the club facilities. The Service Desk Representative acts as the clubs first line of communication with members and creates a friendly and welcoming environment.
Specific Responsibilities
Essential Functions
* Greet members/guests enthusiastically and efficiently handle the check-in process
* Answer telephone and field calls
* Schedule services appointments and take reservations either in person or by phone
* Assist members with purchases of retail goods and club services
* Present membership information to prospective members, as well as refer them to Member Sales Department
* Be knowledgeable about all programs and activities offered throughout the center
* Promote club services and activities
* Assist with keeping the club well stocked and clean
* Inventory of food items as well as locker and laundry service
* Maintain communication log and lost & found ledger
* Handle member injury and illness incident reporting
* Administer emergency care to members and guests in need of assistance
* Work as a TEAM with all other departments
* Other duties and responsibilities as assigned by supervisor
Other Functions
* Promote club services and activities
* Assist with keeping the club well stocked and clean
* Attend Active Wellness site meetings and trainings
* Handle injury and illness and security incident reporting
Qualifications
Qualifications and Education Requirements
* Previous health club personal training experience is a plus.
* Previous experience with Member Management Systems is a plus.
* Basic accounting skills, customer service skills, results oriented, basic computer skills, ability to multitask, and commitment to the fitness industry
* Minimum GED/High School Diploma or equivalent
* Must be detail oriented, organized and highly responsive with a commitment to customer service
* Strong verbal communication skills
* Basic computer skills, customer service skills, results oriented, ability to multitask, and commitment to the fitness industry
* AED/CPR/First Aid Certified
* Proof of citizenship or legal status
Physical and Working Conditions
* Ability to take the responsibility for the health and safety of others
* Ability to stand for several hours in a same shift; ability to lift 25 lbs
* Fitness club environment
* Must follow OSHA and Active Wellness safety standards
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.
Active Wellness LLC is an equal opportunity employer.
Associate Customer Service Representative
Member Service Representative Job 17 miles from Wilsonville
ReqID: 323819 Job Category: Customer Service Shift: Day Schedule: Full time The Home Medical Equipment Care Specialist I provides first line communication with a variety of customers, referral sources, and clinicians to facilitate ordering and delivery of home medical equipment (HME) products, supplies and services. The HME Care Specialist I educates customers on a broad portfolio of HME products, supplies and services, and provides basic technical support as needed. The HME Care Specialist I is responsible to recommend medically appropriate, cost-effective HME to meet the homecare, mobility, testing, and respiratory needs of customers. The HME Care Specialist I ensures HME is successfully supplied and reimbursed through accurate patient data collection and entry, evaluation of medical necessity, obtaining insurance authorization, and delivery coordination with logistics teams. This position concentrates in one or more home medical equipment specialties which may include, Core Equipment, Respiratory Services, Diabetic Supply Services, Nutrition Services, Order Qualification, HME Storefront, Customer Care Representative, High Value Patient Accounts, Special Provider Liaison, Claims and Quality Account Management, and HME Network Reimbursement.
Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Home Services Oregon and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
**Required Qualifications:**
* 1 year Customer service experience;
**Preferred Qualifications:**
* Associate's Degree or Bachelor's Degree
* Upon hire: Medical Terminology and Medical Coding certification
* 2 years Customer service experience;
* 1 year experience in a patient-facing healthcare environment or insurance registration or insurance billing.
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
**About Providence**
At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
**About the Team**
Providence Home and Community Care (HCC) is a service line within Providence with over 8,000 caregivers and 2,000 volunteers serving nearly 200,000 people a year, in their homes, in clinics and in a variety of congregate living ministries across our seven-state footprint.
HCC provides a full range of services and support for people of all ages, especially those facing chronic or life-limiting illnesses. Our core competencies include restorative care, longitudinal care and care through the end of life. Our service lines include assisted living/skilled nursing/rehabilitation, home health, home infusion/pharmacy services, home medical equipment, hospice and palliative care, Program of All-Inclusive Care for the Elderly (PACE), personal home services/private duty care and supportive housing.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
Pay Range: $18.25 - $27.90
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
The Home Medical Equipment Care Specialist I provides first line communication with a variety of customers, referral sources, and clinicians to facilitate ordering and delivery of home medical equipment (HME) products, supplies and services. The HME Care Specialist I educates customers on a broad portfolio of HME products, supplies and services, and provides basic technical support as needed. The HME Care Specialist I is responsible to recommend medically appropriate, cost-effective HME to meet the homecare, mobility, testing, and respiratory needs of customers. The HME Care Specialist I ensures HME is successfully supplied and reimbursed through accurate patient data collection and entry, evaluation of medical necessity, obtaining insurance authorization, and delivery coordination with logistics teams. This position concentrates in one or more home medical equipment specialties which may include, Core Equipment, Respiratory Services, Diabetic Supply Services, Nutrition Services, Order Qualification, HME Storefront, Customer Care Representative, High Value Patient Accounts, Special Provider Liaison, Claims and Quality Account Management, and HME Network Reimbursement.
Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Home Services Oregon and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
**Required Qualifications:**
* 1 year Customer service experience;
**Preferred Qualifications:**
* Associate's Degree or Bachelor's Degree
* Upon hire: Medical Terminology and Medical Coding certification
* 2 years Customer service experience;
* 1 year experience in a patient-facing healthcare environment or insurance registration or insurance billing.
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
**About Providence**
At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hosp
Customer Service Representative
Member Service Representative Job In Wilsonville, OR
Dexter is the premier manufacturer and supplier of axles, suspension, brakes, doors, venting products, trailer parts, accessories, and towing components serving the commercial trailer, RV, heavy-duty, marine, agriculture, and manufactured housing markets has an opportunity for a Customer Service Representative at our manufacturing facility located in Wilsonville, OR.
Headquartered in Elkhart, Indiana, Dexter has manufacturing and distribution locations throughout the U.S. and Canada. Employing state-of-the-art robotics, precision welding equipment, and automated machining processes, Dexter has achieved many years of success through a commitment to the principles of superior quality, continuous improvement, and unparalleled customer service.
For more information about our company, access Dexter's web site at ********************
JOB DESCRIPTION
The Customer Service Representative is responsible for answering customer inquiries, processing orders, resolving complaints and requests for refunds, exchanges, and adjustments; as well as provides customers with product, pricing, and shipping information. Specific duties include:
* Responding to customer inquiries both in person and over the phone.
* Maintain system information including product pricing and availability.
* Enter customer orders, suggesting the purchase of additional products and providing technical assistance to customers when needed.
* Contact truck run customers for orders and ensuring that orders are placed on a timely basis.
* Make same-day follow-up calls to customers regarding backorders and delivery dates.
* Actively participate in company-defined sales initiatives to solicit potential customers, and existing customers whose sales have declined.
* Research customer service complaints and answer customer questions; consult with management for direction to resolve complaints.
* Research all customer warranty and/or return requests, completing the appropriate forms and documentation pertinent to the problem.
* Track shipments as necessary.
* Other duties as assigned.
Minimum Qualifications
QUALIFICATIONS
* The ideal candidate will have excellent communication and interpersonal skills.
* High school diploma or equivalent.
* One or more years of customer service experience.
* Excellent computer and phone skills.
* Strong customer service skills and the ability to develop product knowledge to specify and recommend appropriate products to our customers.
Dexter provides on-the-job training including technical product training, business system training, and company policy and procedure training.
We care for our people. Here are some of our great, comprehensive Benefits:
* Dexter offers a competitive wage
* Full benefits package including Health, Dental, Vision, Life, STD, LTD, FSA, HSA
* 3% profit sharing in our Safe Harbor program
* 401(k) Plan with company contributions
* Opportunities for internal career development and growth
Apply now to join an industry leader and make a difference in what we do for the customers we serve!
Equal Opportunity Employer
Offers of employment are contingent upon successfully passing a background check and drug screen. Dexter Axle Company is an equal opportunity employer. Applicants are considered for positions without discrimination on the basis of race, color, creed, religion, national origin, gender, age, disability, veteran status, citizenship status or any other characteristic protected by federal, state or local law.
Work Authorization
Dexter will only employ those who are legally authorized to work in the United States or Canada. We do not provide sponsorship. Individuals with temporary visas such as E, F-1 (including those with OPT or CPT), H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Customer Service Representative Fueler/Washer
Member Service Representative Job In Wilsonville, OR
9255 SW Ridder Rd Wilsonville, OR, 97070
What's the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you'll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske-the person greeting our customers when they arrive and the one sending them off with a smile.
Why join Penske as a Customer Service Representative, you ask? It's simple. Maybe you've always had an interest in vehicle maintenance but haven't had the chance to pursue it. This is the perfect place to start. No experience is required. We will introduce you to our vehicle maintenance processes. We will teach you how to use our leading-edge technology. In fact, the training and experience you get here will help you advance to become a technician. And you'll get to do that learning at a company that offers career stability and competitive benefits. Talk about an amazing opportunity.
It's about going above and beyond for our customers-the way Penske goes above and beyond for you. It's about building meaningful relationships. It's about keeping our customers moving forward.
Main Responsibilities: • Greeting our customers and making sure they have a great experience as you fuel and wash vehicles • Performing vehicle readiness inspections to make sure tires, fluids, and other basic maintenance items are done • Helping make sure our facilities are clean, safe environments for our customers and associates • Building your skills through training and hands-on coaching to perform minor repairs such as installing mounted tires, replacing or rotating tires and performing preventive maintenance repairs • Completing other projects and tasks as assigned by supervisor
Why Penske is for You: • Competitive starting salary • Shift Premiums - 2nd shift ($3.00), 3rd shift ($4.00), Weekends ($3.00) • Career stability • Opportunity for growth • Excellent benefits, including lots of time off • Strong, well-rounded training programs • Advanced vehicle maintenance technology • Location and schedule flexibility Pay: $23/hr
Qualifications
General Requirements:• High school diploma, equivalent, or prior work experience preferred• Valid driver's license required• Excellent customer service and communication skills• The ability to work well as part of a team• The ability and willingness to work outside• Basic mechanical ability and tool usage (preferred)• Basic computer skills• The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management• The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice.• Regular, predictable, full attendance is an essential function of the job• As this position requires driving Penske and customer vehicles, it is regulated by the DOT and requires a current driver qualification file to be maintained as required by the role. The driver qualification file includes: an annual motor vehicle records (MVR) check, a successfully completed DOT Physical, and Safety Performance History records request from prior employers in the last 3 years. Additionally, CDL holders will have a DOT Drug Screening within 30 days of start and subject to a FMCSA Clearinghouse review.• Willingness to work the required schedule, work at the specific location required, complete Penske employment application, submit to a background screening (to include criminal checks, past employment and education), the ability to pass a drug screen and physical as required by the Department of Transportation, and potential travel within a near geography for training are required.
This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others. Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.• While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period. • The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls. • The associate must be able to work safely at heights using applicable ladders and elevated working platforms.• The associate must be able to safely work in all weather conditions.• Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment.• The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg.
Penske is an Equal Opportunity Employer
Customer Service Rep(07253) - 29955 SW BOONES FERRY RD
Member Service Representative Job In Wilsonville, OR
The following general description applies to all hourly store team members. Please read the detailed information listed below.
•Operate all equipment •Stock ingredients from delivery area to storage, work area, walk-in cooler.
•Prepare product.
•Receive and process telephone orders.
•Take inventory and complete associated paperwork.
•Clean equipment and facility approximately daily.
Training
Orientation and training provided on the job.
Communication Skills
Ability to comprehend and give correct written instructions. Ability to communicate
verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/SkillsAbility to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen.
Work Conditions
EXPOSURE TO: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes
in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools
from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts.
SENSING: Talking and hearing on telephone. Near and mid-range vision for
most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces.
TEMPERAMENTS: The ability to direct activities, perform repetitive tasks, work
alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions.
Physical Demands
STANDING: Most tasks are performed from a standing position. Walking surfaces include ceramic tilebricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48.
WALKING: Walking is generally in short distances for short durations.
SITTING: Paperwork is normally completed in an office at a desk or table.
LIFTING: Bulk product deliveries are made twice a week or more and are unloaded
by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3 x 1.5. Cases are usually lifted from floor and stacked onto shelves up to 72high.
CARRYING: Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough
are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
PUSHING: Pushing is performed to move trays which are placed on dollies. A stack of trays on a dolly is approximately 24- 30 and requires a force of up
to 7.5 pounds to push. Trays may also be pulled.
CLIMBING: Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
STOOPING/BENDING: Forward bending at the waist is necessary at the pizzaassembly station. Toe room is present, but workers are unable to flex their knees
while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients.
CROUCHING/SQUATTING: Performed occasionally to stock shelves and to clean low areas.
Additional Job Details
REACHING: Reaching is performed continuously; up, down and forward. Workers reach above 72 occasionally to turn on/off oven controls, change
Additional InformationDRAFT
Customer Service Representative
Member Service Representative Job 17 miles from Wilsonville
Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry.
As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone and in person. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients.
The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized.
FASTSIGNS has the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service.
Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center.
We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We have a tight knit crew that works great together and are strong believers that attitude is everything We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person?
Hourly with performance based bonus, 6 paid holidays, paid time off and 50% paid medical.
Loan Servicing Rep I or II
Member Service Representative Job 24 miles from Wilsonville
Responsible for any and all entry level tasks related to the servicing of a loan to include adherence to all company policies, compliance with federal regulations and investor guidelines. The salary for this role will be between $19 and $27 an hour. The specific salary offered will depend on several factors including but not limited to applicant's skills and prior relevant experience. Hired candidate may be eligible for healthcare benefits, 401K plan, short term & long-term disability coverage, life insurance, vacation & sick time, educational assistance, and several holidays. Certain roles are eligible for additional rewards.
ESSENTIAL DUTIES:
* Project friendliness and professionalism in both appearance and attitude when dealing with customers in order to present a positive Riverview image.
* Reconciliation of general ledger accounts, daily review of exception reports and action if required.
* Provide timely and accurate customer service both internally and externally using problem-solving skills to satisfy customer needs and ensure accurate resolution to customer requests.
* Daily functions to include but not limited to:
* Boarding to core bank system Consumer and HELOC loan products.
* Loan maintenance, daily reports, review of loan files and coordination with the accounting department to ensure accurate reporting and loan status.
* System file maintenance to include auto-pay, external ACH, non-posted items, etc.
* Loan payment processing including returned items.
* Closed / Payoff loan processing and reconciliation.
* Processing and oversight of Contract Services
* Documentation of collateral / collateral requirements and upload to documentation retention system including prepare/review legal files.
* Insurance processing - level one.
* Review system generated Notices.
* Research for subpoena and IRS summons.
* Right to lien notice processing.
* Assist Customers via email and phone calls.
* Department administrative duties such as mail disbursement, returned mail processing, ordering supplies and participate in special projects as needed.
Additional Duties & Responsibilities:
* Participate in and complete training objectives with passing scores.
* Follow all Riverview Bank policies and procedures
* Other duties as assigned.
RELATIONSHIPS:
* Daily contact with the Supervisor/Manager to receive direction and interpretation of existing and new procedures.
* Daily contact with loan officers, processors, and other Loan Servicing personnel to provide information and assistance with any loan servicing needs.
* Occasional contact with representatives of businesses who provide necessary confirmation, documentation, etc., of various types of loan related information (i.e., appraisers, title and credit companies, real estate agencies, and various government agencies).
QUALIFICATIONS:
To perform this job successfully requires a basic level problem solving skills to perform all essential duties. The requirements listed below are representative of the knowledge, skill, and ability required to complete basic servicing tasks. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE REQUIREMENTS:
High school diploma or general education degree (GED); and one year of related experience or a combination of education/experience
SKILLS:
* Basic knowledge of basic servicing functions, related regulations (CRA, HMDA, RESPA, etc.).
* Basic knowledge in computers, Excel, Word, and Outlook applications. Ability to understand components of loan operations programs/software such as core and internet based applications.
* Ability to work with limited guidance to ensure specific tasks are completed within quality and time standards.
* Ability to present factual information and respond to questions from internal and external customers in a professional manner.
* Ability to solve practical problems and deal with a variety of variables in standard situations.
* Ability to follow a variety of instructions furnished in a written and/or oral manner
* Ability to read and interpret operating and maintenance instructions, procedures, safety rules and company manuals.
* Ability to write basic correspondence
* Ability to calculate figures and amounts such as percentages, ratios, fractions. and apply basic accounting practices/standards.
* Ability to be flexible in a changing work environment.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to effectively communicate via phone/video, messaging, and email. The employee is required to use computer and office equipment such as a computer, printer, copier, as well as computer software such as Microsoft Office. You may also frequently be required to occupy a workstation for long periods of time.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Riverview Bank does not accept unsolicited resumes from any third party staffing agencies and/or search firms for any job postings.
Third parties are not authorized to submit profiles, applications, or resumes to this site or to any Riverview Bank employee. Any such submissions, Riverview Bank will not be responsible for any fees related to unsolicited resume submissions without written consent from the Talent Acquisition Team. Including, but not limited to the candidate hired for a position.
Riverview Bank is an equal opportunity employer and affirmative action employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
PSA AmeriCorps Member
Member Service Representative Job 22 miles from Wilsonville
Hours: varies by location AmeriCorps application: ************************************* Click here for a link to the AmeriCorps application ************************************* Partnerships for Student Achievement
PSA AmeriCorps Member Position Description
Program Description
The mission of Partnerships for Student Achievement is to increase student academic achievement in k-12 Washington & Yamhill County schools. The PSA AmeriCorps team improves academic achievement through tutoring, extended day school activities, parent engagement programs, and volunteer generation. The value of service is demonstrated to the community at large and a stronger network of involved citizens is generated.
Member Duties and Responsibilities
PSA AmeriCorps members serve full-time (40 hours/week). While member activities vary from school to school, all placements include:
Tutoring and mentoring for low-achieving and at-risk students in math/and or reading
50 to 80% of PSA AmeriCorps member's time
Provide one-on-one and small group intervention tutoring during the school day on a regular and consistent basis to a minimum of 40 students in the areas of literacy and/or math
Services are provided to students for at least 1 hour per week, for at least 6 weeks
Identification of students must be through content based assessments that can be used as pre/post evaluation
These efforts must be additional or supplemental services only and not replace other services
Developing, implementing, and/or leading extended day activities
Developing and implementing Specialized Projects & Initiatives
Recruiting and coordinating community and parent volunteers in the school
Members are expected to follow the PSA Calendar and attend weekly PSA team meetings/trainings
Members participate in monthly community service projects and will create a student based project at their school in April
Restrictions on AmeriCorps Member Activities
PSA AmeriCorps members are not employees
They cannot be assigned recess, lunch, bus or other duties required by schools
PSA AmeriCorps members are not volunteers
They are providing a term of National Service. The correct terminology is "AmeriCorps Member" or "National Service Participant
MEMBER ENGAGEMENT ASSOCIATE
Member Service Representative Job 13 miles from Wilsonville
Objective : The Member Engagement Associate is responsible for creating and nurturing a seamless and meaningful YMCA member experience, from first point of contact with the Y to daily engagement of current members.
This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility. Member Engagement Associate will deliver excellent service to all members, guests and program participants, engaging members by having a general knowledge of memberships and all Y programs and services. The candidate demonstrates the Y's core values of caring, honesty, respect and responsibility and implements the Y's Member Engagement Principals of welcome, connect, support and invite during all member and guest interactions.
Job Responsibilities: In this role, you will provide our members exceptional customer service, developing strong and supportive relationships that provide motivation and guidance focused on the specific needs of each member. You will play an important role in connecting members with programs and activities that will help them achieve their goals. You will also assist people in the membership and program enrollment process and are expected to maintain general knowledge of the facility, program and activities of the Y and provides service and information to members, controls access to the facility and creates a fun and safe environment for all.
Job Specifics: • Provides excellent service to members, guests and program participants in the Y and on the phone, contributing to member retention.• Greet and check in members, program participants, and guests in accordance with branch policies and procedures• Conducts interviews and/or tours responsive to the needs of prospective members; sells memberships.• Builds long-term relationships with members; helps members connect with one another and the YMCA.• Responsible for keeping up to date with knowledge of programs, activities, and policies.• Handles and resolves membership concerns in an empathetic and professional manner. Informs supervisor of unusual situations or unresolved issues.• Establish long-term relationships with staff, volunteers, participants, members and families.• Enrolls new members and processes membership applications.• Registers members and program participants in classes and programs.• Answering telephone and respond to voice mail messages.• Applies all YMCA policies to support member services.• Monitor locker rooms, gym and fitness floor as required.• Actively participates in department and branch staff meetings and/or related trainings.• Must wear the appropriate YMCA staff uniform.• Be able to identify potential donors during the year to help raise money for our Annual Community Support Campaign.• Maintain cleanliness and organization of the front desk.• Have a basic understanding of food sanitation and food handling practices.• Operate and reconcile cash registers and prepare deposits.• Perform other duties as assigned.
Essential Functions: • Ability to establish and maintain harmonious relationships with staff, volunteers, participants, members and families.• Ability to communicate verbally and in writing in English and Spanish to effectively communicate to a diverse population in a friendly, enthusiastic manner even under confrontational situations to achieve a successful outcome.• Incorporate and Model our YMCA Christian principles into your work.• Visual and auditory ability to respond to critical incidents and the physical ability to act swiftly in an emergency situation.• Ability to adequately observe participant activities, enforce safety regulations and apply appropriate techniques.• Have basic typing and computer skills with a knowledge of Microsoft Office.• Ability to stand or sit for periods up to 6 hours and ability to stock merchandise, food items, etc.• Ability to lift 40 lbs occasionally.• Ability to mentally and physically deal with high stress situations and work well under pressure.• Ability to perform multiple tasks concurrently.• Respond to emergency situations and to react appropriately.
Minimum Qualifications • 1 year customer service experience• Strong customer service background with significant experience• Needs to be a self-starter, detail oriented with strength in planning, organization, prioritizing, mulit- tasking and follow through• Must hold current CPR and First Aid certification or obtain within first 30 days of employment• Must hold current Food Handler's License or obtain within the first 30 days of employment Preferred Qualifications • 2 years Customer Service experience• Sales experience• Bi-lingual (Spanish)• Proficient with computers The statements in this job description are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.Equal Opportunity Employer
Financial Service Representative
Member Service Representative Job 37 miles from Wilsonville
Schedule: Full-Time, Monday through Friday
If you excel at customer service, have a passion for helping people and the ability to make sound decisions, we have a position for you!
You are the key to assisting our members with personalized solutions to enhance their banking experience with the best financial products in Oregon. Skill expectations include: Meticulous attention to details, outstanding problem-solving skills and the ability to manage multiple projects and tasks simultaneously.
As a First Community employee, you will enjoy:
100% Employer Paid Medical & Dental
Annual Bonus & Incentive Plan
Generous Personal, Vacation & Sick Days
Tuition Reimbursement
Wellness & Fitness Incentive
Paid Volunteer Leave
As an ideal candidate, you will have:
High School Diploma or Equivalent
Cash Handling & Customer Service Experience
Ability to assist with complex financial transactions in person or by telephone
Prior Lending Experience (preferred, but not required)
Company's website: ******************
** First Community Credit Union is an equal opportunity employer. We are committed to diversity, equity and inclusion. All qualified individuals are encouraged to apply and will be given full consideration for employment regardless of race, color, age, sex, religion, veteran status, national origin, sexual orientation, disability or any other classification protected by applicable federal, state or local law. Applicants may request reasonable accommodation to participate in the application process. Equal opportunity employer, including protected Veterans and individuals with disabilities.
Financial Services Representative I, II, Senior
Member Service Representative Job 24 miles from Wilsonville
Reports to: Varies by location
Functions Supervised: None
Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and service recommendations to meet member needs. Contribute to the growth of the credit union by meeting individual, branch, and business line goals through cross sales activities.
Duties and Responsibilities:
Actively engage with existing and prospective members to create a positive member experience that is consistent with the values and culture of the organization.
Ensure all members receive prompt, professional, helpful, and courteous service during each interaction.
Deepen member relationships through expert knowledge of credit union products and services and the execution of member engagement strategies through in-person conversations, relationship calling and referrals to other business lines.
Use a consultative approach and resources such as the Member Vision Plan to develop solutions that will educate and improve member's financial well-being.
Ensure accuracy and completion of all transactions and member service requests as outlined in the employee performance standards.
Efficiently onboard members in the system and complete outbound call programs and set appointments to meet member needs, as assigned.
Support the Member Service Center with incoming calls as scheduled, monitor activities and remain flexible to changes.
Build meaningful relationships by participating in branch promotions and community events, as assigned.
Work effectively in a team environment across all organizational levels.
Perform other duties as assigned.
Qualifications
Education: High school graduate or equivalent
Creditable Experience in Lieu of Education: Not Applicable
Experience/Skills: Passion for helping people and the drive to build relationships that assist members meet financial goals. Good communication and human relation skills. Ability to effectively ask open-ended questions, problem solve and provide solutions. Develop strong working relationships with coworkers and business line partners through collaboration. Must be able to lift 25 pounds
Tenure: Not Applicable
Compensation
Salary Pay Range:
Financial Services Representative I (Category 15): $42,254 - $60,844 annually
Financial Services Representative II (Category 14): $45,633 - $66,624 annually
Senior Financial Services Representative (Category 13): $49,284 - $73,391 annually
Starting base salary will be determined based on candidate experience, qualifications, education, and local or state wage requirements, if applicable and will fall within the range provided above.
In accordance with our Salary Administration policy, new hire base salaries generally fall within the minimum to midpoint of the listed range.
Benefits
Short-term and long-term incentives
Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
401(k) plan with a 5% match
Employee Assistance Program (EAP)
Life and disability coverage
Voluntary cash benefits for accident, hospitalization and critical illness
Tuition Reimbursement
Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays
Click here to view Global's comprehensive Benefits Programs.
Equal Opportunity Employer