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Member service representative jobs in Youngstown, OH - 1,026 jobs

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  • Therapeutic Behavioral Services Specialist (TBS)

    Psychosocial Therapies

    Member service representative job in Youngstown, OH

    Psychosocial Therapies - TBS Specialist Psycho Social Therapies is a leading mental health agency specializing in long-term care, servicing the geriatric population residing in nursing homes and assisted living facilities throughout the state of Ohio. Our experienced and dedicated team assist the residents' transition into a long-term care facility and continue to work with them on any challenges they may be facing, such as anxiety, depression, and other mental health issues. The Therapeutic Behavioral Services Specialist will work primarily out of one facility in conjunction with a Therapist or a Psych Practitioner to address the individualized mental health needs of clients. Responsibilities may include: Provide Therapeutic Behavioral Services to clients by consulting with a licensed clinician to assist with the individual's needs. Provide service planning for individualized supports or care coordinator of healthcare, behavioral health, non-healthcare services and development of a treatment plan. Provide linkage, interventions, treatment options, restoration of daily life skills and crisis prevention services. Provide services to individual clients or groups of clients. Promote a positive and cooperative relationship with all outside contacts. Clinical, Communications and Documentation skills. Requirements for this position include: Must be at least 18 years of age. High school diploma plus three or more years of relevant field experience or Bachelor's or Master's level degree in a related field. Related experience or training with mental or behavioral health conditions. Valid driver's license, car insurance and reliable transportation. Willingness to travel throughout assigned service area. Psycho Social Therapies can offer you: Comprehensive training. Benefit package for full-time employees. Paid-time off. Holiday pay. Flexible scheduling. Employee referral bonus program. Upbeat and non-drama environment Career growth
    $37k-66k yearly est. 8d ago
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  • Memory Care Coordinator (Assisted Living, LPN) - DSL

    Danbury Senior Living 3.5company rating

    Member service representative job in Streetsboro, OH

    At Danbury, you don't just clock in at a job. You walk in the door to a work family who wants to make the day count. We truly believe our employees and residents are a family that comes together to enjoy the good things in life, including one another. When our employees feel special, so do our residents. That's the Danbury Difference.We are currently seeking applicants for our Memory Care Coordinator position.Benefits for full time employees:· Company paid Short Term Disability, Long Term Disability, Life and AD&D· Medical, Dental, Vision, Additional Voluntary Life, Additional Voluntary AD&D· 401(k)· Paid Time Off· Paid Holidays· Tuition ReimbursementEmployees are not mandated to have the COVID-19 vaccine.As a member of the community leadership team, this person must have business experience to direct and manage the overall administrative activities: reception and secretarial, recordkeeping, and human resources at the community level to assure that proper administrative procedures are maintained. The office manager interacts with residents and their sponsors in financial matters as well.Responsibilities include but are not limited to:· Plan and coordinate a therapeutic program which meets spiritual, social, emotional, physical, and intellectual needs of the resident· Asses resident characteristics (i.e., stages, sex, ethnic background, prior lifestyles, cognitive and functional abilities) and, in conjunction with other departments, plans and organizes program content· Monitor daily functioning of the neighborhood to ensure continuity of, and appropriate changes in the program· Assist in developing, implementing, and conducting in service training and education of care to all staff regarding memory care programs/activities working alongside the Director of Nursing and Life Enrichment Director.· Establish and maintain a sense of teamwork through effective communications, interaction, and team meetings. Develop and maintain cooperative relationships; inform and consult with staff regarding program and integrate with other services· Participate in support groups at the direction of the Life Enrichment Director· Assess the educational needs of staff regarding program and dementia-specific knowledge and works with the Life Enrichment Director to ensure appropriate education is provided· Market the program through involvement in community organizations and participates in the local Alzheimer's and like associations· Maintain accurate and timely documentation that complies with state regulations and community policy· Work with management to develop and maintain written program objectives and procedures for implementation; method of evaluation· Serve as a role model for staff regarding care of dementia resident· In coordination with the nursing department and Director of Life Enrichment, perform a pre-admission assessment for each potential resident· Assist with the resident's admission to ensure a smooth transition· Assist with the adjustment of the resident and family to the community; contacts weekly for the first month post-admission· Keep abreast of current research, new programs, and community resources which may benefit residents and families and makes referrals as appropriate to facilitate the resident's use of resources, and to promote the resident's increase level of social functioning· Assist residents in the maintenance and adequate supply of personal clothing and other personal items· Refer the resident/resident's sponsor internal and external services that are available to the Director of Life Enrichment· Agree not to disclose assigned user ID code and password for accessing resident/facility information and promptly report suspected or known violations of such disclosure to the Executive DirectorPreferred Skills and Qualifications:· Must be an LPN· Experience with Alzheimer's and other dementia individuals· Two years of previous experience in programming: including but not limited to: POC (plan of care programs, scheduling staff, coordinating meeting with POAs and families, planning activities and working with dementia residents in an assisted living environment· Background in nursing/ proving one on one care for seniors· Flexible schedule, including availability to work evenings, weekends and holidays as needed If you have a positive outlook and would like to work on a great team then we want to hear from you!We are an Equal Opportunity Employer and considers all applicants for positions without the regard to race, color, religion, sex, national origin, age, sexual orientation, marital or veteran status, or non-job-related handicap or disability.
    $35k-42k yearly est. 1d ago
  • Route Service Representative (4 Day Workweek)

    Cintas Corporation 4.4company rating

    Member service representative job in North Canton, OH

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    $30k-34k yearly est. 3d ago
  • Commercial Lines CSR

    The Jonus Group 4.3company rating

    Member service representative job in Girard, OH

    We are seeking a Commercial Lines CSR to join a collaborative and client-focused team. This role involves servicing existing commercial insurance accounts, supporting new business efforts, and maintaining strong client relationships. The ideal candidate is detail-oriented, responsive, and able to navigate policy changes, coverage questions, and renewal processes in a fast-paced environment. Responsibilities Assist clients with policy changes, billing inquiries, and general service needs Maintain electronic records and documentation for client accounts Respond to client requests via phone, email, and mail in a timely and professional manner Facilitate the claims process, including reporting, carrier communication, and follow-up to ensure a smooth experience for the client Use each client interaction as an opportunity to review coverage and identify cross-sell opportunities Pre-qualify new business opportunities in line with agency standards Educate clients on policy coverage, exclusions, and options based on their needs Prepare proposals and complete insurance applications in coordination with producers Submit applications to appropriate carriers and follow up on pending quotes or issued policies Support lead generation and referral outreach efforts Occasional travel may be required for client visits or industry events Manage the renewal process by remarketing policies, verifying accuracy, and creating renewal proposals Coordinate closely with producers to ensure client needs are met and policies are renewed on time Maintain strong relationships with clients to support long-term retention and account growth Qualifications/Requirements Associate or Bachelor's degree preferred Active Property & Casualty license preferred Previous insurance or customer service experience is a plus Strong communication skills, both written and verbal, with the ability to explain insurance-related concepts clearly Highly organized with the ability to manage multiple tasks and deadlines Proficient in using agency management systems and standard computer applications Dependable and professional with a client-first mindset Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.
    $28k-36k yearly est. 1d ago
  • Tanglewood Giant Eagle Team Member

    Giant Eagle 4.2company rating

    Member service representative job in Chagrin Falls, OH

    Giant Eagle and Market District are seeking enthusiastic, customer-focused Team Members who are passionate about food, people, and serving the communities we operate in. Every Team Member plays a vital role in bringing our core values to life and enhancing the shopping experience for our guests. We have opportunities across various departments including Bakery, Curbside, Customer Service, Deli and Cheese, Front End, Grocery, Meat and Seafood, Prepared Foods, Produce and Starbucks. Full-time. Part-time. Casual. Seasonal. Every team Member is important to us and contributes to our Guest experience by bringing our values to life. If you have a love for food, people, and community, join us and discover a place to build your future. Job Description Experience Required: 0 to 6 months Education Desired: No High School diploma required Lifting Requirement: Up to 50 pounds Age Requirement: At least 16 years of age Job Responsibilities Provide amazing customer service by greeting customers and ensuring that orders and requests are fulfilled to meet their expectations. Greet customers in a friendly manner throughout the store. Become familiar with products to answer questions and make suggestions. Handle product and equipment in accordance to all safety guidelines to ensure a safe working and shopping environment. Maintain cleanliness of department and work area. Assist in other areas as assigned. Join our team and experience the benefits of being a part of Giant Eagle & Market District. Our Team Members enjoy a variety of benefits, including: Competitive Wages Weekly Pay Paid Time Off Health & Wellness Benefits Career Advancement Team Member Discounts About Us At Giant Eagle Inc., we're more than just food. We're one giant family of diverse and talented Team Members. Our people are the heart and soul of our company. It's why we strive to create a nurturing environment that offers countless career opportunities to grow. Deep caring and solid family values are what makes us one of the top workplaces for jobs in the Greater Pittsburgh, Cleveland, Columbus and Indianapolis Areas. From our Warehouses to our grocery Stores and through our Corporate office, we are working together to put food on shoppers' tables and smiles on their faces. We're always searching for the best Team Members to welcome to our family. We invite you to join our Giant Eagle family. Come start a lasting career with us.
    $23k-29k yearly est. 3d ago
  • Sea Customer Care Specialist

    Abacus Solutions Group 3.4company rating

    Member service representative job in Coraopolis, PA

    We are seeking a dedicated and enthusiastic recent college graduate for a Contract-to-Hire Sea Logistics Customer Care Specialist position. This role involves managing client interactions, coordinating air logistics operations, and ensuring seamless customer experiences. Responsibilities: Client Communication: Serve as the main contact for customer inquiries, providing information on air logistics services. Shipment Coordination: Monitor and manage air shipments, ensuring timely and accurate delivery. Issue Resolution: Address and resolve shipment discrepancies or issues promptly. Documentation: Prepare and process necessary shipping and customs documentation. Coordination: Collaborate with internal teams and external partners to ensure smooth logistics operations. Data Management: Maintain accurate records of shipments and update relevant systems with current information. Qualifications: Education: Bachelor's degree in Business, Logistics, Supply Chain Management, or a related field. Skills: Excellent communication, organizational, and problem-solving skills. Technical: Proficiency in Microsoft Office; familiarity with logistics software is a plus. Attributes: Detail-oriented, customer-focused, and able to thrive in a dynamic environment. Compensation: $23.00 - $25.00 per hour
    $23-25 hourly 4d ago
  • Store Customer Service Specialist

    Sherwin-Williams 4.5company rating

    Member service representative job in Cranberry, PA

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public. The individual selected for this role may be expected to work at stores within a 15 mile radius of Store #705163 located at: 79 Dutilh Rd., Cranberry Township, PA 16066 At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in: Life … with rewards, benefits and the flexibility to enhance your health and well-being Career … with opportunities to learn, develop new skills and grow your contribution Connection … with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible What is the Process to get Started? Step 1 - Online Application Find the role(s) that interest you on our Careers page: Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners Step 2 - Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation Step 3 - In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. Ensure high levels of customer satisfaction through excellent sales service Assist customers in person and over the phone by determining needs and presenting appropriate products and services Build productive trust relationships with wholesale and retail customers Process sales transactions accurately and consistent with policies and procedures Follow and achieve sales goals on a monthly, quarterly, and yearly basis Maintain precise work order files and formulas Pull appropriate products from the sales floor or warehouse Tint and mix products, as needed, to customer specifications Stock shelves and set up displays Clean store equipment Load/unload delivery trucks Assist in making deliveries, as needed Maintain in-stock and presentable condition assigned areas Remain knowledgeable on products offered and discuss available options Comply with inventory control procedures Suggest ways to improve sales Minimum Requirements: Must be at least eighteen (18) years of age Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future Must have a valid, unrestricted Driver's License Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation Preferred Qualifications: Have at least a High School diploma or GED Have at least one (1) year experience working in a delivery, retail, or customer service position Have previous work experience selling paint and paint related products Have previous work experience operating tinting and mixing equipment Ability to read, write, comprehend, and communicate in more than one language Ability to read, write, comprehend, and communicate in Spanish #SHWSales
    $27k-32k yearly est. 1d ago
  • Dishwasher - Restaurant Team Member

    Parkhurst Dining

    Member service representative job in Moon, PA

    Parkhurst Dining is a family-owned and operated company that provides culinary, dining and catering services to over 80 organizations and universities. We believe that food is best when made from scratch with locally sourced ingredients, prepared with heart, & served with a smile. This culinary experience is uniquely and authentically Parkhurst. If you've been searching for a place where you can do what you love, love what you do and have room to grow, consider joining our team! Parkhurst Dining is part of Eat'n Park Hospitality Group, a regional portfolio of foodservice concepts serving 50 million guests annually in its restaurants, on college and corporate campuses and in every state through our online store. JOB SUMMARY Responsible for thoroughly cleaning all dishes, silverware, and other items in accordance with Parkhurst standards and procedures under strict sanitary conditions. ESSENTIAL FUNCTIONS 1. Run dishes and silverware through dish machine following proper procedures. 2. Clean and maintain certain equipment and areas as designated by management. 3. Keep dish room clean at all times. 4. Keep sufficient supply of china, silverware, trays, cups, and glasses during service periods. 5. Clean dish machine after every meal. 6. Sweep and mop dish room floor at the end of each day, and empty mop bucket. 7. De-lime the dish machine once a week. 8. Scrub and soak all stained cups weekly. 9. Exercise extreme precaution and carefully follow instructions and procedures when using chemicals. 10. Follow cleaning schedule as provided by management, using “clean as you go” techniques. 11. Maintain an open line of communication with management, informing them of products and supplies needed. 12. Follow the uniform dress code and maintain proper personal hygiene. 13. Follow all Parkhurst Hospitality Gold Standards. Use Smile Plus hospitality imperatives. 14. Assist fellow associates at every opportunity. 15. Perform any other duties as assigned by management. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. § Standing and/or walking - 100% of time. § Occasionally lifting up to 50 lbs. § Frequently lifting up to 30 lbs. BENEFITS FREE meal during your shift 20% discount on any food purchase at Eat'n Park, Hello Bistro, The Porch, and Parkhurst Dining. Paid time off Management career advancement opportunities Access to continuous development with Smile Universe Eligibility for 401k, vision, dental and medical plans Eat'n Park Hospitality Group provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $22k-30k yearly est. 1d ago
  • Store Team Member - Full-Time - #393

    Sheetz 4.2company rating

    Member service representative job in Twinsburg, OH

    Additional Job Info: Additional $1.50/hr. for working 10pm-6am Full-time Team Members are required to work 4 weekend days per month. Got high-energy and love to hustle? Come join the fast-paced, FUN work atmosphere as a Store Team Member and MAKE SHEETZ HAPPEN! We call this role a ‘team member' because that's what you're in for: a team culture where you'll find your people and have each other's backs. Your day-to-day will be busy, but super rewarding, because you're in the business of making customers smile! Working together with the team, you'll engage customers with hospitality in all aspects of their Sheetz experience. With excellent communication skills and the ability to adapt to change, you'll thrive in this position. And that's great newz, because this isn't just a ‘job.' It can become a career as you grow your skillset by engaging in many facets of the store through sales, food preparation & customer service. The sky is the limit for your potential to grow within Sheetz. You'll feel your value, every day because you'll be receiving competitive benefits & perkz for days. We are proud to offer our employees competitive salaries and PTO, 100% paid maternity and paternity leave, food & drink discounts, up to $5250 a year in tuition reimbursement, employee bonuses and more! So, you in? Responsibilities: Welcome customers to our stores with top-tier customer service Make magic happen by serving up quality food and beverages made to exact customer specifications in a safe, fast and friendly manner Manage transactions at check-out, while keeping an eye on appropriate sales of restricted products Keep thingz clean in the store, kitchen, and dining areas Keep the goodz stocked throughout the store Qualifications: The ability to multi-task, perform repeated bending, standing, and reaching, and occasionally lifting up to 20 pounds and the ability to assist another person in lifting 40 pounds. Must be 18 years of age or older Accommodations: Sheetz is committed to the full inclusion of all qualified individuals. Sheetz is committed to considering all applicants regardless of disability who can perform all essential job duties with or without accommodations.
    $26k-30k yearly est. 3d ago
  • Industrial Automation Solutions & Services Specialist

    Rexel 3.9company rating

    Member service representative job in Solon, OH

    Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S. We are looking for a Services Consultant to join our Rexel team in SOLON, OH! Summary: The Industrial Automation Solutions & Services Specialist is responsible for the growth of sales and customer application pre-sales and post-sales support for all Automation solutions and services. What You'll Do: Meet or exceed sales goals of solutions and services offer Develop sales strategies, promotions, programs, and plans for solutions and services growth Develop annual performance goals, objectives, and solutions and services action plans Prepare periodic sales funnel, weekly sales reports, etc. Provide solutions and services support for internal and external customers via on-site visit, phone, and email Establish relationships with sales and customers to better understand solutions and services potential Ascertain customer needs by customer visits, phone, and other means of research (internet, etc.) Work with sales to establish joint strategies and activities Provide expert knowledge to Inside Sales to facilitate quoting, order entry, and order expediting Create and present technical and commercial training for internal and external customers Describe or demonstrate solutions and services to customers Follow up on all business leads assigned by management, marketing, technical department, or supplier partners Acquire, use, and continuously develop personal technical knowledge Provide oral and/or written quotations, proposals or estimates of prices, scope of work, terms, and delivery Work with prospective customers to move projects through the sales cycle to conclusion Properly prepare for sales calls, customers events, etc. Other duties as assigned Job Duties Disclaimer: The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA. Qualifications What You'll Need 5+ years of equivalent experience Sales or marketing experience preferred Electrical distribution industry or related experience preferred High School or GED - Required 4 Year / Bachelor's Degree - Preferred Engineering or technical degree preferred Knowledge, Skills & Abilities Intermediate/advanced computer skills, specifically with Excel/Outlook/Word Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, blueprints, or governmental regulations Ability to write reports, business correspondence, and procedure manuals Ability to effectively present information and respond to questions from small groups of managers, clients, customers, and the general public Ability to practice good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant communication etiquette, and a general attitude as a representative of goodwill on behalf of the company at work or during company travel Ability to develop and present specialized instruction concerning the specific high-tech equipment in the assigned area of responsibility Additional Information Physical Demands: Sit: Must be able to remain in a stationary position - Frequently - 21% to 50% Walk: Must be able to move about inside/outside office or work location - Frequently - 21% to 50% Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly - at least 51% Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally - up to 20% Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally - up to 20% Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly - at least 51% Weight and Force Demands: Up to 10 pounds - Occasionally - up to 20% Working Environment: Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Frequently - 21% to 50% Exposed to electrical hazards; risk of electrical shock - Occasionally - up to 20% Travels to offsite locations - Frequently - 21% to 50% Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law. Our Benefits Include: Medical, Dental, and Vision Insurance Life Insurance Short-Term and Long-Term Disability Insurance 401K with Employer Match Paid vacation and sick time Paid company holidays plus flexible personal days per year Tuition Reimbursement Health & Wellness Programs Flexible Spending Accounts HSA Accounts Commuter Transit Benefits Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few. Employee Discount Programs Professional Training & Development Programs Career Advancement Opportunities - We like to promote from within Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce. Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.
    $41k-56k yearly est. 22d ago
  • Entry Level Customer Consultant

    Triple Threat Consulting LLC

    Member service representative job in Akron, OH

    Job DescriptionBenefits: Bonus based on performance Company parties Competitive salary Opportunity for advancement Training & development Benefits: Performance-based bonuses Competitive Salary Ongoing training and career development Fast-track promotion opportunities We believe that with the right guidance and support, anyone can thrive. Thats why we provide hands-on training and mentorship from day one to help you build a strong foundation. Whether you're just getting started or looking to grow into a leadership role, there's plenty of room for advancement in our rapidly growing company. Who We Are: At Triple Threat Consulting , weve proudly served the Akron, Ohio area for the past three years, providing top-tier customer consulting solutions to a wide range of clients. As a rising name in marketing, communications, and client engagement, were driven by innovation, professionalism, and real results. Our mission is simple: create strong, lasting connections between brands and their customers. Were expanding and on the lookout for motivated, outgoing individuals to join our dynamic team. What Youll Be Doing: As a Customer Consultant, youll represent both our company and our clients while providing outstanding customer experiences. This role is ideal for someone who enjoys working with people, problem-solving, and making a positive impact. Your Responsibilities: Deliver exceptional customer service and support Communicate directly with customers Work collaboratively with your team to meet performance goals Share insights and feedback with management Maintain a positive and professional attitude in all interactions What Were Looking For: Must be 18 years or older Strong interpersonal and communication skills Eagerness to learn and take on new challenges A positive mindset and ability to work both independently and as part of a team High school diploma or equivalent No experience necessary we provide full training Why Join Triple Threat Consulting? Comprehensive training and mentorship Clear growth path with leadership opportunities Competitive pay and incentive structure Team-oriented culture with travel and networking opportunities If you're ready to start a rewarding career with a supportive and fast-paced team, we want to hear from you! After applying, be sure to keep an eye on your phone our HR team may reach out via call or text to schedule your interview.
    $68k-115k yearly est. 24d ago
  • Customer Service Professional - Mark Tarleton

    Northeast Solutions Corp

    Member service representative job in Hudson, OH

    To provide quality customer service through efficient and timely customer assistance by performing the following duties: Provides quality customer service to include assistance with purchases, suggestive selling and providing product information. Builds and maintains an understanding of the stores products and price information to assist with customer purchases. Receives payments from customers, operate cash register and credit card machine and returns appropriate change as needed. Maintains a neat and orderly store at all times to include dusting and vacuuming. Prepares product displays as requested. Reports any theft or suspected theft by customers or employees to management immediately. Performs other related duties as assigned.
    $28k-54k yearly est. 60d+ ago
  • Customer Service Representative

    Creative Financial Staffing 4.6company rating

    Member service representative job in Canton, OH

    Job title: Customer Service Representative Schedule: Monday-Friday Salary: $39,000 - $41,000 depending on experience Why This Opportunity Stands Out: Small team with a family-like atmosphere Your voice matters-ideas are encouraged and valued Flexible, supportive work culture Opportunity to grow and take on more responsibility over time Key Responsibilities (Customer Service Representative): Respond to customer inquiries via phone, email, chat, or in person in a professional and timely manner Resolve product or service problems by clarifying the customer's complaint, determining the cause, and offering appropriate solutions Process orders, returns, exchanges, and refunds accurately Maintain detailed records of customer interactions and transactions Collaborate with other departments to resolve complex issues Follow up with customers to ensure their issues are resolved to their satisfaction Provide information about products, services, promotions, or policies Identify opportunities for process improvement and customer satisfaction enhancements Qualifications (Customer Service Representative): High school diploma or equivalent (Associate's or Bachelor's degree preferred) Previous customer service or call center experience is a plus Excellent communication and interpersonal skills Strong problem-solving abilities and attention to detail Ability to multitask and work under pressure Familiarity with CRM systems and Microsoft Office Suite For immediate and confidential consideration reach out to me , Jackie Blythe, at jblythe@cfstaffing.com.
    $39k-41k yearly 1d ago
  • Customer Relationship Management Representative I/II

    Metallus

    Member service representative job in Canton, OH

    Joining the Metallus team means becoming part of a legacy that dates back over a century. We are an industry leader, manufacturing the cleanest steel in the world for companies in the industrial, aerospace and defense, automotive, and energy markets. This position is eligible for a hybrid work schedule. This position is not eligible for relocation. Purpose and Scope This position exists to provide customer service and support to customers regarding their orders. Responsibilities Order Management Process PO changes initiated by the customer with high-level of data integrity. Perform contract validation Manage sales activities and overall business relationships for a variety of complex customer accounts with heavy service requirement. (Support outside sales) Create and maintain in a positive relationship with our customers Customer and Contact Data management Customer contract, forecast and product line awareness New opportunity processing / process inquiries along with inquiry assessment Communicate re-promises, dispo, shortages and overages to customer Provide accurate sales forecasts Enter short term (this week & next) customer ship schedules into SAP Shipment availability & release Customer Service Interface - portal training, leads, call reports Initiate continuous improvement Participate in SOX audits as appropriate May be required to provide data to management and provide information for KPIs as needed. Communicate customer volume requirements timely and bring deviations to attention of DP Lead continuous improvement efforts Resource on IT projects that impact to our area Train the team on changes that impact our area Update training documents as appropriate Technical Skills Problem solving skills that lead to continuous improvement of processes and procedures. Use of tools such as D365, CORE, ICE, Excel, PowerPoint, SharePoint, Cognos, Order Source, Microsoft Teams, etc. Strong communication skills. SAP experience preferred Minimum Qualifications High School Diploma or GED with at least 2 years of customer service experience or related Preferred Qualifications High School Diploma or GED with at least 4 years of customer service experience or related Associate Degree in Business, Marketing, or related with at least 1 year of customer service experience or related The company prohibits harassment or discrimination against any employee on the basis of any status protected by law, including, but not limited to, race, religion, color, national origin, ancestry, age, disability, genetic information, gender, sex or veteran status.
    $32k-50k yearly est. 60d+ ago
  • Meter Servicer - Meter Specialist

    American Electric Power 4.4company rating

    Member service representative job in Canton, OH

    **Job Posting End Date** 02-09-2026 Please note the job posting will close on the day before the posting end date Under direct supervision, perform work pertaining to disconnecting, reconnecting, removing, installing and testing single-phase and three-phase kilowatt-hour and demand meters up to 260 volts; work delinquent accounts; read meters; investigate irregular readings, energy diversion, and inactive usage; contact customers, test, inspect, maintain, service, pack and transport measurement equipment and other equipment as assigned, and perform associated duties. **Job Description** **Meter Servicer - Meter Specialist:** **What You'll Do:** + Disconnect and reconnect electrical service to customer, as directed, by removal or installation of single and three-phase kilowatt-hour meters or combination demand meters not to exceed 260 volts, for service orders, credit action, inactive usage, or as otherwise directed. + Install, remove, connect, and disconnect all self-contained single-phase and three phase meters and services and repair such installations. + Remove, install, change out or test single and three-phase kilowatt-hour or demand meters to provide or maintain service to the customer. + Assist in the investigation of energy diversion. Appear in court hearings as needed. + Initiate investigation orders relating to customer service and bill information. + Prepare service applications and discontinuance orders in field as necessary. + Read billing meters as may be assigned. + Perform other duties as assigned. + Perform similar or less skilled work as assigned. **What We're Looking For:** **Meter Servicer:** **Education:** + High school diploma or GED **Experience:** + No previous experience is required. **License(s)/Certification(s):** + Must possess and maintain a valid drivers license. + Must meet all vehicle operation requirements as designated by federal and or state law. + Must qualify through demonstration, examination and/or performance appraisal as determined by the Company. + A background and/or education in basic elements of electrical circuits are desired. + This job requires "recommended" test results from HireVue Meter Servicer Virtual Job Tryout. + This assessment is completed online, is untimed, and typically takes about 45 minutes to complete. + Please refer to the Employment Test Prep section of our website ************************************* + Ability to drive motor vehicle; ability to use hand tools and electrical tools; lifting occasional 20 pounds and infrequently 25 pounds; walk and stand in uneven terrain; work in inclement weather; ability to bend, stoop, push, pull and kneel. **Meter Specialist:** **Education requirements are listed below:** + High School or equivalent Work Experience requirement listed below: + Minimum of two years' experience as a Meter Servicer Required **License(s)/Certification(s) are listed below:** + Must possess and maintain a valid driver license. + Must meet all vehicle operation requirements as designated by federal and or state law. **Drive Time Requirement** : + Successful candidate must live or be willing to relocate within 30 miles of the Canton South Service Center (2100 Shepler Church Ave. Canton, Ohio 44706) **What You'll Get:** **Meter Servicer: $23.67- $30.87** **Meter Specialist: $32.31- $36.14** **In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.** The power of AEP comes from our valued team of unique employees....the best in the business! We're proud to be one of the largest electric energy companies in the U.S., powering over 5 million homes and businesses, spanning across 11 states. We're passionate about making an innovative difference in the communities we serve. We're powering the future - today! Are you a skilled and motivated Meter Servicer - Meter Specialist seeking a new opportunity in the Canton, Ohio vicinity? Join our team where you'll make an impact while contributing to the development and implementation of the systems and infrastructure needed to efficiently deliver energy services to our valued customers. \#AEPOH **Compensation Data** **Compensation Grade:** U033-200 **Compensation Range:** $23.67 - $34.23 The Physical Demand Level for this job is: M - Medium Work: Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Physical demand requirements are in excess of those for Light Work. **Hear about it first!** Get job alerts by email. Log in to your Candidate Home Account today! If you don't have an account, you can create one. It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.
    $35k-48k yearly est. 54d ago
  • Customer Retention Specialist - State Farm Agent Team Member

    Meghan MacDonald-State Farm Agent

    Member service representative job in Cuyahoga Falls, OH

    Job DescriptionBenefits: Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development Customer Retention Specialist Service-Focused with In-Book Sales Goals Meghan MacDonald State Farm Agency Location: 756 Graham Road, Cuyahoga Falls, OH 44221 Job Type: Full-Time | In-Office Deliver Exceptional Service. Retain Clients. Drive In-Book Growth . The Meghan MacDonald State Farm Agency is seeking a Customer Retention Specialist who leads with service excellence while confidently driving in-book sales growth. This role is ideal for a professional who enjoys supporting existing clients, solving problems, and strengthening relationshipswhile also being accountable to monthly sales goals through needs-based coverage recommendations. You will work primarily with our existing book of business, managing renewals, policy changes, and service requests, while identifying coverage gaps and recommending additional protection that benefits both the customer and the agency. Full licensing is required. Candidates must hold Property & Casualty and Life & Health licenses. If not fully licensed, candidates must obtain their Property & Casualty license prior to Day 1 start in the agency. We provide guidance and support to help you complete the licensing process. What Youll Do Communicate with existing customers regarding renewals, coverage questions, and policy updates Deliver calm, professional service during billing, policy, and claims-related conversations Conduct proactive account reviews and assist with endorsements, changes, and updates Identify coverage gaps and pivot service conversations into in-book sales opportunities Recommend additional products using a needs-based, customer-first approach Meet established monthly in-book sales goals while maintaining service quality Maintain accurate documentation of all customer interactions and follow-up activity Collaborate with team members to support retention, service standards, and growth objectives What Were Looking For Strong service mindset with the ability to confidently transition into sales conversations Proven relationship-building and customer communication skills Comfort being accountable to monthly sales and retention goals Excellent problem-solving skills and follow-through Detail-oriented with a strong focus on customer experience Ability to work in a fast-paced, client-focused environment Prior experience in customer service, account management, or insurance preferred Full licensing required: Property & Casualty and Life & Health Property & Casualty must be obtained prior to Day 1 start (support provided) Why Join the MacDonald Agency Competitive base salary plus commission and performance incentives Licensing guidance and support to help you start strong Ongoing training and professional development Clear expectations and measurable monthly goals Supportive team culture focused on service, accountability, and growth Long-term career opportunities within a stable, growing agency Ready to Grow Through Service and Sales? If you take pride in delivering excellent service and are motivated to grow through meaningful, in-book sales conversations, wed love to hear from you. Apply today to join the Meghan MacDonald State Farm Agency.
    $27k-35k yearly est. 6d ago
  • Personal Service Representative 1-Downtown Akron

    7 17 Credit Union

    Member service representative job in Akron, OH

    About the Role As a Personal Service Representative, you'll be the first point of contact for our members-welcoming them to the Credit Union, assisting with everyday transactions, and helping them find the financial solutions that best fit their needs. This position combines teller and member service functions, providing a full range of banking services with professionalism, enthusiasm, and care. What You'll Do Greet and assist members and visitors in a friendly, professional manner. Handle a variety of monetary transactions including deposits, withdrawals, check cashing, loan payments, and account transfers. Open, maintain, and close consumer accounts (checking, savings, certificates, money markets, etc.). Conduct consumer loan interviews, process and close loans, and disburse funds accurately. Educate members on online and mobile banking tools and other digital services. Protect member confidentiality and adhere to all credit union policies and procedures. Proactively identify opportunities to recommend products and services that meet member needs. Meet or exceed service, sales, and relationship-building goals. Why Join 7 17 Credit Union? You'll be part of a member-focused, values-driven organization that believes in teamwork, respect, and community support. We offer a supportive work environment, opportunities for professional growth, and the chance to make a real impact in our members' financial lives. Qualifications What We're Looking For Education: High school diploma or equivalent required. Experience: · Minimum of 9 months of recent experience in a financial or customer service role, such as teller, personal banker, or member service representative. · Proven ability to meet performance and service goals. Skills & Abilities: Strong communication, problem-solving, and time management skills. Attention to detail and accuracy in a high-volume environment. Professional appearance and demeanor. Ability to multitask and navigate multiple computer systems. Empathy, patience, and a genuine desire to help others. Additional Requirements Must be bondable. SAFE Act registration and Notary Public certification required (may be completed after hire). Limited local travel may be required. Work Environment & Physical Requirements This role involves a combination of sitting, standing, and walking throughout the day, along with regular use of hands to operate tools, equipment, or technology. Occasional reaching, balancing, or crouching may be required. Employees should be able to lift up to 20 pounds multiple times per day. Good vision (close, distance, color, peripheral, and depth perception) is important for accuracy in this role. Work is generally performed indoors in a moderate-noise environment, with limited exposure to mechanical parts or outdoor conditions. Reasonable accommodations will be made to enable individuals with disabilities to perform essential job functions.
    $27k-38k yearly est. 15d ago
  • Financial Services Representative - State Farm Agent Team Member

    Derek Knepper-State Farm Agent

    Member service representative job in East Liverpool, OH

    Job DescriptionBenefits: Simple IRA Signing bonus for pre-licensed individuals License reimbursement Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Financial Services Representative - State Farm Agent Team Member for Derek Knepper - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you improve your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.
    $27k-48k yearly est. 14d ago
  • Restaurant Team Member

    Parkhurst Dining

    Member service representative job in Grove City, PA

    Parkhurst Dining is a family-owned and operated company that provides culinary, dining and catering services to over 80 organizations and universities. We believe that food is best when made from scratch with locally sourced ingredients, prepared with heart, & served with a smile. This culinary experience is uniquely and authentically Parkhurst. If you've been searching for a place where you can do what you love, love what you do and have room to grow, consider joining our team! Parkhurst Dining is part of Eat'n Park Hospitality Group, a regional portfolio of foodservice concepts serving 50 million guests annually in its restaurants, on college and corporate campuses and in every state through our online store. JOB SUMMARY Responsible for cleaning all kitchen equipment, coolers, storage areas and other related spaces according to Parkhurst standards and procedures under strict sanitary conditions. ESSENTIAL FUNCTIONS 1. Keep all kitchen floors, coolers, and bakery and service area floors swept and mopped. 2. Clean all equipment in kitchen, coolers, bakery, and service areas. 3. Support dish room through busy periods. 4. Clean all kitchen counter tops and shine all stainless steel at least three times a week. 5. Empty all trash cans. 6. Wipe down dining room tables. 7. Follow cleaning schedule as provided by management, using “clean as you go” techniques. 8. Assist with catering deliveries and pick-ups. 9. Follow cleaning schedule as provided by management, using “clean as you go” techniques. 10. Maintain an open line of communication with management, informing them of products and supplies needed. 11. Follow the uniform dress code and maintain proper personal hygiene. 12. Follow all Parkhurst Hospitality Gold Standards. Uses Smile Plus hospitality imperatives. 13. Assist fellow team members at every opportunity. 14. Perform any other duties as assigned by management. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. § Standing and/or walking - 100% of time. § Occasionally lifting up to 50 lbs. § Frequently lifting up to 30 lbs. BENEFITS FREE meal during your shift 20% discount on any food purchase at Eat'n Park, Hello Bistro, The Porch, and Parkhurst Dining. Paid time off Management career advancement opportunities Access to continuous development with Smile Universe Eligibility for 401k, vision, dental and medical plans Eat'n Park Hospitality Group provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $23k-30k yearly est. 1d ago
  • Customer Service Representative

    Creative Financial Staffing 4.6company rating

    Member service representative job in Tallmadge, OH

    Job title: Customer Service Representative Schedule: Monday-Friday Salary: $39,000 - $41,000 depending on experience Why This Opportunity Stands Out: Strong emphasis on promoting from within, offering excellent opportunities for professional growth and long-term career development A full-service distributor specializing in premium products, promotional merchandise, and national appliance sales Serves as a single-source provider for corporate incentives and branded merchandise, managing product selection, warehousing, order processing, and delivery Offers a wide variety of products including major appliances, electronics, apparel, and corporate gifts Partners with leading brands to deliver high-quality solutions for both business and consumer needs Small team with a family-like atmosphere Flexible, supportive work culture Opportunity to grow and take on more responsibility over time Key Responsibilities (Customer Service Representative): Respond to customer inquiries via phone, email, chat, or in person in a professional and timely manner Resolve product or service problems by clarifying the customer's complaint, determining the cause, and offering appropriate solutions Process orders, returns, exchanges, and refunds accurately Maintain detailed records of customer interactions and transactions Collaborate with other departments to resolve complex issues Follow up with customers to ensure their issues are resolved to their satisfaction Provide information about products, services, promotions, or policies Identify opportunities for process improvement and customer satisfaction enhancements Qualifications (Customer Service Representative): High school diploma or equivalent (Associate's or Bachelor's degree preferred) Previous customer service or call center experience is a plus Excellent communication and interpersonal skills Strong problem-solving abilities and attention to detail Ability to multitask and work under pressure Familiarity with CRM systems and Microsoft Office Suite For immediate and confidential consideration reach out to me , Jackie Blythe, at jblythe@cfstaffing.com.
    $39k-41k yearly 1d ago

Learn more about member service representative jobs

How much does a member service representative earn in Youngstown, OH?

The average member service representative in Youngstown, OH earns between $16,000 and $34,000 annually. This compares to the national average member service representative range of $21,000 to $45,000.

Average member service representative salary in Youngstown, OH

$23,000
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