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Member service representative jobs in Yuma, AZ - 43 jobs

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  • Customer Service Representative - San Luis, AZ

    Advanced Call Center Technologies 4.1company rating

    Member service representative job in San Luis, AZ

    Call Center Representative - Agent Reports To: Operations Supervisor Department: Operations FLSA Status: Non-exempt Customer Service Representatives use their excellent communication and interpersonal skills with customers. In this role you will receive inbound calls from consumers for assistance with billing inquiries, payments, credits, fraud alerts, internet and cell phone services, and mortgage servicing. Customer Service Representatives are problem solvers with good negotiation skills who are self-driven and motivated to meet individual service and sales goals. Essential Duties and Responsibilities: Responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance. Maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things. Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds quickly and effectively to customer questions. Multi tasks to document while speaking with the consumer. Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality. Meets clients' specific quality standards. Meets productivity standards; completes work in timely manner; strives to increase productivity; works quickly. Promotes positive interactions with others through effective communication with customers and team members. This includes real-time interaction with leaders for coaching and feedback, verbal engagement with customers, and collaboration with team members and escalation departments. These interactions may be face-to-face as required by business needs. Regular, predictable, and reliable attendance is critical to success in this role. Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan. Other duties as requested by management Competency: To perform the job successfully, an individual should demonstrate the following competencies: Data Entry Accuracy - Good attention to detail and basic computer skills Communication Skills - Clear communication with employees and customers Background Check - Must be able to successfully pass a criminal background check Education and/or Experience: High School Diploma or GED required Previous call center experience or assisting customers preferred Computer Skills: To perform this job successfully, an individual must have knowledge of: Good typing skills Ability to navigate multiple computer screens and applications ~CB ACT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ACT complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ACT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of ACT's employees to perform their job duties may result in discipline up to and including discharge.
    $26k-32k yearly est. 22d ago
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  • Licensed Insurance Customer Service

    Cathy Nuetzi-State Farm Agency

    Member service representative job in Yuma, AZ

    Job Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service / Sales Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive... Base pay plus commissions/Bonus Paid Time Off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my office Requirements Bilingual (Spanish/English) Property & Casualty license (required) Life and Health license Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $37k-69k yearly est. 18d ago
  • Customer Service Representative

    Circle K Stores 4.3company rating

    Member service representative job in Wellton, AZ

    Job Type Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you will enjoy: Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability Flexible Schedules Weekly Pay Weekly Bonus Potential Large, Stable Employer Fast Career Opportunities Work With Fun, Motivated People Task Variety Paid Comprehensive Training 401K With a Competitive Company Match Flexible Spending/Health Savings Accounts Tuition Reimbursement Your key responsibilities: You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! You are good at: Selling products to customers Providing excellent customer care Communication and friendly conversation Performing at a quick pace while having fun Working as part of a team to accomplish daily goals Coming up with great ideas to solve problems Thinking quickly and offering suggestions Great if you have: Retail and customer service experience Sales associate or cashiering experience High school diploma or equivalent Motivation to advance in your career! Willingness to learn and have fun! Physical Requirements: Ability to stand and/or walk for up to 8 hours Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift Occasionally lift and/or carry up to 60 pounds from ground to waist level Push/pull with arms up to a force of 20 pounds Bend at the waist with some twisting up to one hour a shift Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish
    $28k-34k yearly est. Auto-Apply 18d ago
  • Client Service Representative

    Bdt & Associates Inc. 4.5company rating

    Member service representative job in Yuma, AZ

    Job DescriptionBenefits: 401(k) Bonus based on performance Paid time off Seeking a high quality, self motivated, standout candidate who embodies and upholds our CORE values. Do you lead with honor, have integrity and the ability to build strong lasting relationships with our clients with the ability to balance work and life? Candidate must provide invaluable support to our financial adviser(s) and their client base, overseeing a 15-person office. We require someone with boundless energy, a determined mindset, and the ability to work autonomously. Serving as the vital link between our clients, advisers, and business associates, you'll leverage your exceptional communication and listening skills to ensure elite client service daily. Success in this role hinges on your capacity to stay abreast of products, resources, company policies, and procedures, all while being an adept communicator. Ideal candidates are detail-oriented, self-motivated, and possess outstanding interpersonal skills for fostering enduring relationships. Responsibilities and Duties As a Client Services Representative, your duties encompass but are not restricted to: handling incoming calls, welcoming clients, managing appointment scheduling and confirmations, organizing files, conducting data entry tasks, handling fax and email communications, conducting research, and preparing and processing appointmentsall while prioritizing and upholding client confidentiality at all times. Requirements: Associate degree in business administration preferred 1+ years of client service experience, preferably in related field Successful completion of provided training Proficient computer skills with MS office suites Outstanding communication skills; both verbal and written Strong people skills High sense of urgency Organization skills Strategic thinker Assertive drive Benefits: Full-Time Salary position 401k plan with 4% contribution from employer Discretionary bonus based on individual and team performance
    $34k-45k yearly est. 23d ago
  • Service Department

    Yuma Honda

    Member service representative job in Yuma, AZ

    Detailer Lube Tech Porter Service Service Advisor Service Manager Shuttle Driver Flat Rate Technician Window Tint Technician Customer Service Representative
    $29k-39k yearly est. 60d+ ago
  • Member Specialist

    Walmart 4.6company rating

    Member service representative job in Yuma, AZ

    What you'll do... Ensures area of responsibility is maintained in accordance with Company policies and procedures by properly handling returns; zoning the area; arranging and organizing merchandise; and identifying shrink and damages. Provides member service by maintaining exit areas; reviewing member receipts; acknowledging the member and identifying member needs; assisting members with purchasing decisions; assisting members with locating merchandise. Provides member service by maintaining self-checkout area; resolving member issues and concerns; promoting Sam's Club products and services; providing guidance and support to members regarding self-service technology; processing member purchases; assisting with payments, returns, refunds, and exchanges according to company policies and procedures for different membership and payment types; assisting members with transactions utilizing self-checkout area. Assists with securing and safeguarding Sam's Club assets and property by observing and communicating potential criminal activity according to company policies and procedures; maintaining paperwork, logs, and other required documentation; executing emergency response procedures; and ensuring compliance with company security and safety practices. Assists with the training of Member Frontline Service associates on company processes and procedures; teaching new technology and tool functionality; delivering new program rollout training; and providing continuous learning and process improvement opportunities. Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices. Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback. At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet! -Health benefits include medical, vision and dental coverage -Financial benefits include 401(k), stock purchase and company-paid life insurance -Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see ******************************** - Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at *********************** The hourly wage range for this position is $17.00 to $24.00* *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location...1462 S Pacific Ave, Yuma, AZ 85365-1733, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
    $17-24 hourly Auto-Apply 12d ago
  • 114 - Food City Customer Service Team Lead - Yuma

    Bashas' Talent Acquisition

    Member service representative job in Yuma, AZ

    An entry level manager, the Customer Service Team Lead, will effectively assist the Store Team Lead and other assistant leads in their management duties and share responsibility for the store's operation and performance. The Customer Service Team Lead directs the operations of the front end of the grocery store, ensuring an outstanding shopping experience where purchases are quickly and accurately recorded and totaled. Responsibilities: A Customer Service Team Lead is a responsible, friendly person who can safely work in a fast-paced environment and provide excellent customer service. A Customer Service Team Lead's responsibilities include: Engaging with customers through smiles and greetings, offering product information and always providing a genuine thank you. Creating a store environment members want to work in, and customers want to shop in. Operating a cash register and manning the store's customer service counter. Directing all operations on the front end of the grocery store. Working directly with courtesy clerks and cashier/clerks, ensuring team professionalism, productivity and outstanding customer service. Observing and enforcing all store rules and company policies. Helping to select and train new team members. Serving as the leader of his/her department, and as such an excellent role model, coach, performance evaluator and trainer for his/her team. Ensuring compliance with all heath department and weights and measures department policies and requirements. Ordering and merchandising the general department (grocery, dairy, liquor, HBC, non-foods, frozen foods, and wall deli shelves, display cases and displays). Ensuring company safety guidelines are being followed by all team members. All other related duties as assigned. Employees may occasionally experience the following physical demands for an extended period: Standing, Sitting, Lifting + Stocking (Up to 50 lbs.), Pushing, Keyboarding, Telephone Use, Walking, Bending Perks & Benefits Competitive compensation, paid weekly Retirement Benefits Medical, dental, and vision insurance for yourself and eligible dependents Tuition Reimbursement for qualified courses Scholarship opportunities for continued education Store discount programs (10% off household groceries) Fun work environment where you have the opportunity to nourish your community Must be 18 years of age. Must be 21 years of age for any position that serves alcohol. For Internal Transfers/Promotion/Rehire Candidates: Your current leader must recommend that you apply for this position and provide an endorsement upon request from HR. You may be asked to accept a part-time position if that is the only position available Rehires must be approved by an HRBP
    $32k-44k yearly est. Auto-Apply 60d+ ago
  • New Job

    Anpct.Dev

    Member service representative job in Yuma, AZ

    OverviewThe New Job position is a pivotal role within our organization, serving as a key player in driving innovation and achieving operational excellence. This role encompasses diverse responsibilities that not only contribute to individual project success but also align with the overall strategic objectives of the company. The New Job demands a multifaceted skill set that is essential in today's fast-paced work environment. You will be a part of a dynamic team, where your contributions will directly impact productivity and overall business performance. You will collaborate across various departments to ensure alignment in goals and deliverables. As the New Job holder, you will leverage your expertise and creativity to solve complex challenges, propose strategic initiatives, and enhance team efficiency. The significance of this position cannot be overstated, as it lays the groundwork for fostering continuous improvement and reinforcing our commitment to excellence in service delivery.Key Responsibilities Develop and implement project plans. Conduct thorough data analysis. Facilitate effective communication among team members. Manage timelines and project milestones. Monitor project progress and performance. Identify and resolve potential issues proactively. Collaborate with cross-functional teams. Prepare comprehensive reports on project status. Develop training materials for team members. Present recommendations to upper management. Foster a collaborative team environment. Adapt project strategies based on feedback. Oversee resource allocation effectively. Ensure compliance with company policies. Continuously seek areas for process improvement. Required Qualifications Bachelor's degree in relevant field. Minimum of 3 years of experience in a similar role. Proven track record of successful project management. Strong analytical and quantitative skills. Familiarity with project management software. Excellent written and verbal communication. Ability to work independently and as part of a team. Experience in cross-departmental collaboration. Strong organizational skills with attention to detail. Proficiency in Microsoft Office Suite. Knowledge of industry best practices. Demonstrated ability to meet deadlines. Flexibility in adapting to changing project requirements. Certification in project management is a plus. Ability to present complex information clearly.
    $35k-45k yearly est. 60d+ ago
  • Customer Relations Associate - AZ 85364

    Globe Life Ail 4.6company rating

    Member service representative job in Yuma, AZ

    We're hiring in Yuma, AR! Enjoy remote flexibility, unlimited earning potential, and the opportunity to protect families every day. Are you a motivated, high-energy individual with a passion for helping others? Do you thrive in a fast-paced, team-oriented environment where your dedication and drive are recognized and rewarded? If so, we want to meet you! Position: Entry-Level Customer Relations Associate We are actively seeking Entry-Level Customer Relations Associate to join our expanding team. In this role, you'll be the first point of contact for clients seeking support with their benefits packages. Whether you're looking to kick-start your career or pivot into a meaningful role where you can grow and make an impact, this could be your perfect fit. Responsibilities: Assist current clients via phone and online platforms with account inquiries and product guidance. Provide accurate, easy-to-understand information about benefit plans, coverage, and eligibility. Support clients through benefits enrollment, changes, and troubleshooting. Keep documentation and support resources up-to-date for both internal teams and clients. Help identify client needs and offer appropriate product solutions. Collaborate with internal teams to resolve issues and improve service delivery. Stay informed on industry trends, company updates, and benefit regulations. Qualifications: Strong communication and active listening skills. A customer-first attitude and genuine desire to help others. Self-motivated with the ability to work independently and in a team setting. Detail-oriented and able to manage multiple priorities effectively. Basic computer skills, including comfort with tools like Zoom and CRM platforms. Flexible, coachable, and eager to learn and grow. Preferred (but not required): High school diploma or equivalent (college degree a plus). Previous customer service or administrative experience is a bonus, but not necessary-we'll train you! What We Offer: Comprehensive on-the-job training and mentorship. A supportive, inclusive work culture. Clear pathways for career advancement. The opportunity to make a positive impact every day. Ready to Launch Your Career? We're not just looking for employees-we're building a team of people who want to grow with us. If you're ready to make a difference and be part of something meaningful, apply today to join our team! Customer Relations Associate jobs in Yuma, AR - Apply now for remote roles with high earning potential and long-term career growth
    $32k-37k yearly est. Auto-Apply 3d ago
  • Entry Level Customer Service/Sale

    Global Elite Group 4.3company rating

    Member service representative job in Yuma, AZ

    Ambition over experience Are you ready to redefine your career and enjoy the freedom of working from anywhere? We're on the lookout for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential. Join us for a unique opportunity where mentorship takes center stage, fostering collaboration instead of competition. Why Choose Us: • Location Freedom: Embrace the freedom to work from anywhere in the world, allowing you to create your ideal work environment. • Flexible Schedule: Design your workday around your life, not the other way around. Enjoy a schedule that adapts to your needs, allowing for a better work-life balance. • Residual Income: Shift your mindset from one-time earnings to longterm success with a focus on residual income. Build a sustainable stream of earnings that continues to grow over time. • Unlimited Growth Potential: Break free from limitations and explore endless personal and professional growth possibilities. Your success has no bounds here. • Mentorship-Centric Culture: Experience a supportive culture where mentorship is not just a buzzword but a fundamental aspect of your journey. Grow in the business with guidance, not by competing against others. Your Journey: • Residual Income Development: Learn the art of cultivating residual income streams, ensuring financial stability and growth. • Unlimited Growth: Explore opportunities for unlimited growth as you chart your course in a company that values your ambition. • Mentorship Embrace: Engage with mentors invested in your success, providing guidance and insights to help you flourish in the business. • Flexible Excellence: Harness the power of a flexible schedule to achieve excellence in your work without sacrificing personal freedom. Qualifications: • Ambition Over Experience: No prior experience is necessary - we value ambition, determination, and a hunger for success. • Adaptability: Thrive in a dynamic work environment, embracing change as a catalyst for growth. • Tech-Enthusiast: Comfortable utilizing technology to enhance your productivity and collaboration. If you're ready to embark on a career where your success is not a solitary journey but a shared venture, apply now. Let's build something extraordinary together. Ignite your potential - Apply today!
    $26k-34k yearly est. Auto-Apply 60d+ ago
  • Seasonal Merchandising Service Associate - Weekends Preferred

    Lowe's Home Centers 4.6company rating

    Member service representative job in Yuma, AZ

    Key Responsibilities Customer Service Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs Builds relationships with vendors by providing direction and checking to ensure merchandise resets are completed according to Lowe's specifications Collaborates with the Merchandising Service team and Manager by communicating project priorities, schedule, and project needs (e.g., materials, supplies, time) Analyzes metrics and provides feedback on project execution and in-store service to store, market, and corporate leaders Although majority of time of time will be spent in activities that do not involve the direct interaction with customers, the individual in this role is expected to engage with customers when the opportunity arises. This includes: Understands customers' needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise Engage with customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise Listens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessary Demonstrates sincere appreciation to customers Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe's programs In-stock Moves or replaces beams and grids, rotates stock, builds products, and displays products and support materials using power equipment (e.g., lifts, order pickers) per reset and/or project instructions and processes Identifies damaged products, removes them from the shelves, delivers them to Return to Manufacturer (RTM) area, and signs off on the products as defective Verifies buyback items and ensures they are pulled, prepped, and ready for shipping Identifies damaged or missing signage, displays, and collateral and orders replacements in accordance with merchandising standards and planogram details Confirms that product pricing information is visible and clear and resolves/replaces any missing pricing labels Updates/validates wayfinding and product location signage as well as digital maintenance of this information throughout the store Ensures cross merchandise, side stack products, j-hooks and gravity feed bins are placed appropriately, helping to drive add-on sales Works with store leadership to stage clearance and damaged merchandise for quick sale Sorts products in bins, drawers and boxes to ensure that they are in the proper location Merchandise to plantogram, price, color block and place plants as they arrive Fill plant racks onto plant tables per plantogram to grand opening ready standards Clean and Safe Stores Reviews, completes, and enters completion details (when, what, amount of time spent, taking and uploading photographs to confirm servicing completion, etc.) for all assigned merchandise reset, service, and maintenance tasks Ensures all reset displays are safe and in working order and repaired/replaced as needed Repairs/seals damaged packaging and boxes including peg-hook items Removes all trash, moves cardboard boxes to the bailer, and moves plastic wrap and other debris to the compactor Replaces light bulbs and alerts the appropriate contact when additional maintenance issues are noted (lights out, painting, etc.) Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates Adheres to all safety requirements relevant to one's regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler) In addition to the above responsibilities, this individual is held accountable for other duties as assigned Maintain point-of-sale signage including bin plus beam label stock ensuring all bin locators are placed and price changes are activated Audit and update pricing labels inside and outside the store to ensure accuracy Follow state-specific guidelines on price changes (Pricing Policy SF-06) Required Qualifications High school diploma or GED General Studies or equivalent years of experience in lieu of education requirement, if applicable Preferred Qualifications 6 Months of Lowe's sales floor experience 6 Months of Experience performing product merchandising tasks including reading planograms and plantograms, setting up and tearing down displays 3 Months of Experience operating power equipment such as lifts, order pickers, and similar equipment Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
    $25k-30k yearly est. Auto-Apply 19d ago
  • Client Service Representative I

    Western Growers 3.2company rating

    Member service representative job in Yuma, AZ

    Description Western Growers Health─ a part of Western Growers Family of Companies─ provides employer-sponsored health benefit plans to meet the needs of those working for the agriculture industry. The unmatched benefit options provided by Western Growers Health stem from the core mission of Western Growers Association (est. 1926) to support the business interests of employers in the agriculture industry. Our mission at Western Growers Health is to deliver value to employers by offering robust health plans that meet the needs of a diverse workforce. By working at Western Growers Health, you will join a dedicated team of employees who care about offering quality health benefits and excellent customer service to plan participants. If you want to start making a difference working in the health care industry, then apply to Western Growers Health today! Compensation: $40,580.28- $57,756.02 with a rich benefits package that includes profit-sharing.Job Description SummaryThe Client Service Representative I (CTSR) reports directly to the Supervisor of Client Services and is responsible for the enrollment, implementation, and education of Western Growers Assurance Trust (WGAT) and Pinnacle Claims Management. Inc. (PCMI) health benefit plan participants. This position also involves collaborating with third-party vendors related to employee health benefits. This includes the investigation of problems/issues to determine the source of the problem, evaluation of investigation results, and determination of necessary corrective action for problem/issue resolution using established procedures and protocol. Qualifications High School Diploma or equivalent, with 1-3 years of experience in customer service, preferred. Fluency in Spanish is required, and the ability to use Spanish for up to 70 % of the time. Intermediate knowledge of computer software programs to access and/or update customer records. Intermediate knowledge of Word, Excel, Outlook, and PowerPoint. Strong verbal and written communication skills in English and Spanish, with the ability to present information clearly in both languages. Ability to prioritize tasks and manage time effectively, with excellent follow-up skills. Verifiable, clean DMV record and the ability to travel to various locations throughout the U.S. up to 30% of the time. Duties And ResponsibilitiesEducation Services Educate newly enrolled and existing plan participants on health plan and ancillary benefits at group's work site locations, via phone or virtual platforms. Conduct group benefits presentations in both English and Spanish for WGAT and PCMI plan participants. Interface with third party vendors/providers to communicate and educate them on benefits and programs specific to WGAT plan participants. Provide one-on-one support to address applicant concerns or questions. Serve as the primary contact for questions regarding benefits utilization. Member Services Assist with enrollment of participants, screen all enrollment paperwork for accuracy and completion. Work with Client Service Supervisor to organize assigned group service meetings and open enrollment for the most economical and effective use of time. Research and respond to WGAT and PCMI participant claim and administration questions utilizing the Health Care Processing system and the CTSR web-based tool(s). Determine necessary corrective action for problem/issue resolution using established documentation procedures and protocol. Request Benefits Information Booklet and Benefit Summaries/SBCs for health benefit information specific to each account. Support Regional Sales Manager/Account Manager/Broker/Client with plan comparisons, pre-filled enrollment/waiver forms, and any other materials or requests as needed. Attend employee client events to assist with benefits inquiries, provide materials to plan participants, and promote and enroll plan participants in value-added programs. Data Collection Compile and track data pertaining to problems/issues, action taken and resolutions using the CTSR web-based tool. Document all services to include; enrollments, service meetings, employee client events, wellness events, courtesy calls and visits utilizing the CTSR web-based tool. Generate reports on metrics and suggest improvements to processes. Other Utilize all capabilities to satisfy one mission: To enhance the competitiveness and profitability of our members. Do everything possible to help members succeed by being curious and striving to understand what others are trying to achieve, planning and executing work in a helpful and collaborative manner, being willing to adjust efforts to ensure that work and attitude are helpful to others, being self-accountable, creating positive impact, and being diligent in delivering results. Maintain a clean DMV record and the ability to travel to locations throughout the U.S. (mainly California and Arizona) up to 30% of the time. Other duties as assigned. Physical Demands/Work EnvironmentThe physical demands and work environment described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to communicate with others. The employee frequently is required to travel to both indoor and outdoor areas that can vary in exposure and temperature. The employee is frequently required to operate a motor vehicle, use objects, tools, or controls, and/or required to lift up to 50lbs. The noise level in the work environment is usually moderate.
    $40.6k-57.8k yearly Auto-Apply 60d+ ago
  • Shipping Team Member

    Insultech 3.3company rating

    Member service representative job in Yuma, AZ

    Job Responsibilities We are looking for an energetic, analytical, and detail-oriented individual to join our Shipping team. This is a key role focused on packaging customer bound material and performing directed tasks for the shipping team. This team ensures products are shipped on time and packaged correctly. . Responsibilities include: Pack orders Create packlists and other shipping paperwork Keep shipping area clean and organized Skills Required Bilingual English/Spanish Must have at least 1 years experience in manufacturing. Associates or Bachelors degree is desirable but may be substituted with successful industry experience Basic computer knowledge ERP experience is desired Legally authorized to work in the US without company sponsorship While performing the duties of this Job, the employee is regularly required to sit, stand, use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. Must be able to lift over 40 lbs. Specific vision abilities required by this job include close vision. This position is production-oriented and the successful candidate should be comfortable in a high volume, busy, industrial work setting.
    $24k-30k yearly est. Auto-Apply 60d+ ago
  • Service Team (P1-1349491-1)

    Panda Express 4.3company rating

    Member service representative job in Yuma, AZ

    Join us as a Service Team Associate We're looking for friendly team players to create a warm environment for our guests and provide great service for our guests. Thrive in a safe and supportive work environment with team members who become friends. There's always something new to learn, do, and accomplish. If you don't have experience, we'll train you! You'll get opportunities to gain skills that help you rise in your career, no matter where you go. We're all about giving back, so you'll also get the chance to impact your community through our Panda Cares initiative. Let's work together. Essential Functions for Service Team Associates: * Provides exceptional dining experience to Guests - Greeting Guests, Serving food and handling payments at cash register * Maintains the cleanliness and appearance of the store * Follows Operations Standards and Safety Procedure to serve fresh and quality food * Works efficiently in fast paced kitchen environment, and may work at different positions - Front counter, Drive Through or Kitchen * Work effectively with team members to meet daily goals in a fun, positive environment. How we reward you: * Flexible schedules * Great pay * Free meals while working at Panda * Medical, Vision, Dental, Voluntary Short-Term Disability, Cancer Income Protection insurance for full-time associates * Health Care and Dependent Care Flexible Spending accounts * 401K with company match * Vacation, sick leave, bereavement/funeral leave and Leave Share Program for eligible associates * Associate discounts for many brands * Referral bonus for eligible associates * Opportunity to give back to your community * Hands-on paid training to prepare you for success * On-Going Career & Leadership Development * Opportunities for growth into management positions * Pre-Tax Dependent Care Flexible Spending Account * Please refer to ***************************************************************** for details. Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify. Qualification: * Friendly and helpful team members * Operations experience is a plus * Some high school * Food Handler certification may be required depending on local requirements, acquired at your expense ADA Statement: While performing duties, counter areas are often hot with steam from steam table and food vapors. Workspace is restricted and employees are generally expected to remain standing for long periods of time. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations. Panda Strong since 1983: Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it's impacting our team or the communities we work in, we're proud to be an organization that embraces family values. You're wanted here: Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodation. The Americans with Disabilities Act (ADA) prohibits discrimination against qualified individuals on the basis of disability. Applicants are entitled to reasonable accommodations, absent undue hardship, to effectively participate in the application and hiring process, for example, sign language interpreters. If you believe you require an accommodation for the application or interview process or for the position for which you are applying, please reach out to *********************.
    $24k-31k yearly est. 60d+ ago
  • customer service 1

    Dollar Tree 4.4company rating

    Member service representative job in San Luis, AZ

    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: + Assist customers with questions and recommendations + Manage sales transactions while working assigned cash register + Maintain security of cash and protect company assets + Keep the store well-stocked, and recover merchandise + Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards + Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders + Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable + Other duties as assigned* **Skills and Experience:** + High school diploma or equivalent is preferred + Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred + Ability to follow instructions and interpret operational documents is required + Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting + Excellent customer service and relationship management skills are required + Strong organizational and communication skills are required + Strong problem-solving and decision-making skills are required **Perks and Benefits:** We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer: + Employee Assistance Program + Retirement plans + Educational Assistance + And much more! _We are an_ _equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and mak_ _e_ _all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles._ _We are committed to_ _complying with_ _the Americans with Disabilities Act (ADA) and providing reasonable_ _accommodations to qualified individuals with disabilities_ _._ _This job specification should not be construed to imply that these requirements are the exclusive standards of the position._ _This is not to be considered a complete list of job duties, which appear in the for this position, and which may be amended from time to time at_ _our_ _discretion._ _Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor._ _Please note, this job description is not a contract of employment and may be_ _modified_ _to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may_ _terminate_ _the employment relationship at any time, with or without cause or notice._ Part time 582 E Piceno Dr,San Luis,Arizona 85336 03927 Dollar Tree
    $28k-33k yearly est. 60d+ ago
  • Pro Customer Service/Sales

    Home Depot 4.6company rating

    Member service representative job in Yuma, AZ

    The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot's advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.
    $27k-34k yearly est. 46d ago
  • Customer Service Representative

    Circle K Stores, Inc. 4.3company rating

    Member service representative job in Wellton, AZ

    Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large, Stable Employer * Fast Career Opportunities * Work With Fun, Motivated People * Task Variety * Paid Comprehensive Training * 401K With a Competitive Company Match * Flexible Spending/Health Savings Accounts * Tuition Reimbursement Your key responsibilities: You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! You are good at: * Selling products to customers * Providing excellent customer care * Communication and friendly conversation * Performing at a quick pace while having fun * Working as part of a team to accomplish daily goals * Coming up with great ideas to solve problems * Thinking quickly and offering suggestions Great if you have: * Retail and customer service experience * Sales associate or cashiering experience * High school diploma or equivalent * Motivation to advance in your career! * Willingness to learn and have fun! Physical Requirements: * Ability to stand and/or walk for up to 8 hours * Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift * Occasionally lift and/or carry up to 60 pounds from ground to waist level * Push/pull with arms up to a force of 20 pounds * Bend at the waist with some twisting up to one hour a shift * Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish
    $28k-34k yearly est. 10d ago
  • Member Specialist

    Wal-Mart 4.6company rating

    Member service representative job in Yuma, AZ

    What you'll do... Ensures area of responsibility is maintained in accordance with Company policies and procedures by properly handling returns; zoning the area; arranging and organizing merchandise; and identifying shrink and damages. Provides member service by maintaining exit areas; reviewing member receipts; acknowledging the member and identifying member needs; assisting members with purchasing decisions; assisting members with locating merchandise. Provides member service by maintaining self-checkout area; resolving member issues and concerns; promoting Sam's Club products and services; providing guidance and support to members regarding self-service technology; processing member purchases; assisting with payments, returns, refunds, and exchanges according to company policies and procedures for different membership and payment types; assisting members with transactions utilizing self-checkout area. Assists with securing and safeguarding Sam's Club assets and property by observing and communicating potential criminal activity according to company policies and procedures; maintaining paperwork, logs, and other required documentation; executing emergency response procedures; and ensuring compliance with company security and safety practices. Assists with the training of Member Frontline Service associates on company processes and procedures; teaching new technology and tool functionality; delivering new program rollout training; and providing continuous learning and process improvement opportunities. Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices. Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback. At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet! * Health benefits include medical, vision and dental coverage * Financial benefits include 401(k), stock purchase and company-paid life insurance * Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see ******************************** * Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at *********************** The hourly wage range for this position is $17.00 to $24.00* * The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1462 S Pacific Ave, Yuma, AZ 85365-1733, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
    $17-24 hourly 13d ago
  • 114 - Food City Night Operations Team Member - 8th St & Avenue A

    Bashas' Talent Acquisition

    Member service representative job in Yuma, AZ

    Our Night Operations Team Member will execute day to day operations in our Center Store departments (which include grocery, general merchandise, and liquor), and help provide a memorable experience to all our customers. Responsibilities A Night Crew Team Member is a responsible, friendly person who can safely work in a fast-paced environment and provide excellent customer service. A Night Crew Team Member's responsibilities include: Ordering, rotating, and stocking product throughout the store Create first-rate store conditions by sustaining excellent in-stock conditions + facing standards Merchandising and maintaining abundant store displays Safety and Sanitation throughout the store Receiving shipments and deliveries Maintaining a clean and organized warehouse Providing memorable customer service during daily customer interactions All other related duties as assigned Employees may occasionally experience the following physical demands for an extended period: Standing, Sitting, Lifting + Stocking (Up to 50 lbs.), Pushing, Keyboarding, Telephone Use, Walking, Bending Perks & Benefits Competitive compensation, paid weekly Retirement Benefits Medical, dental, and vision insurance for yourself and eligible dependents Tuition Reimbursement for qualified courses Scholarship opportunities for continued education Store discount programs (10% off household groceries) Fun work environment where you have the opportunity to nourish your community. Must be 18 years of age. Must be 21 years of age for any position that serves alcohol. For Internal Transfers/Promotion/Rehire Candidates: Your current leader must recommend that you apply for this position and provide an endorsement upon request from HR. You may be asked to accept a part-time position if that is the only position available Rehires must be approved by an HRBP
    $24k-33k yearly est. Auto-Apply 60d+ ago
  • Service Team (P1-1349094-2)

    Panda Express 4.3company rating

    Member service representative job in Yuma, AZ

    Join us as a Service Team Associate We're looking for friendly team players to create a warm environment for our guests and provide great service for our guests. Thrive in a safe and supportive work environment with team members who become friends. There's always something new to learn, do, and accomplish. If you don't have experience, we'll train you! You'll get opportunities to gain skills that help you rise in your career, no matter where you go. We're all about giving back, so you'll also get the chance to impact your community through our Panda Cares initiative. Let's work together. Essential Functions for Service Team Associates: * Provides exceptional dining experience to Guests - Greeting Guests, Serving food and handling payments at cash register * Maintains the cleanliness and appearance of the store * Follows Operations Standards and Safety Procedure to serve fresh and quality food * Works efficiently in fast paced kitchen environment, and may work at different positions - Front counter, Drive Through or Kitchen * Work effectively with team members to meet daily goals in a fun, positive environment. How we reward you: * Flexible schedules * Great pay * Free meals while working at Panda * Medical, Vision, Dental, Voluntary Short-Term Disability, Cancer Income Protection insurance for full-time associates * Health Care and Dependent Care Flexible Spending accounts * 401K with company match * Vacation, sick leave, bereavement/funeral leave and Leave Share Program for eligible associates * Associate discounts for many brands * Referral bonus for eligible associates * Opportunity to give back to your community * Hands-on paid training to prepare you for success * On-Going Career & Leadership Development * Opportunities for growth into management positions * Pre-Tax Dependent Care Flexible Spending Account * Please refer to ***************************************************************** for details. Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify. Qualification: * Friendly and helpful team members * Operations experience is a plus * Some high school * Food Handler certification may be required depending on local requirements, acquired at your expense ADA Statement: While performing duties, counter areas are often hot with steam from steam table and food vapors. Workspace is restricted and employees are generally expected to remain standing for long periods of time. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations. Panda Strong since 1983: Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it's impacting our team or the communities we work in, we're proud to be an organization that embraces family values. You're wanted here: Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodation. The Americans with Disabilities Act (ADA) prohibits discrimination against qualified individuals on the basis of disability. Applicants are entitled to reasonable accommodations, absent undue hardship, to effectively participate in the application and hiring process, for example, sign language interpreters. If you believe you require an accommodation for the application or interview process or for the position for which you are applying, please reach out to *********************.
    $24k-31k yearly est. 20d ago

Learn more about member service representative jobs

How much does a member service representative earn in Yuma, AZ?

The average member service representative in Yuma, AZ earns between $24,000 and $47,000 annually. This compares to the national average member service representative range of $21,000 to $45,000.

Average member service representative salary in Yuma, AZ

$34,000
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