How to hire a membership administrator

How to hire a membership administrator, step by step

Here's a step-by-step membership administrator hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a membership administrator job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new membership administrator
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   The membership administrator hiring process starts by determining what type of worker you actually need. Certain roles might require a full-time employee, whereas part-time workers or contractors can do others.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A membership administrator's background is also an important factor in determining whether they'll be a good fit for the position. For example, membership administrators from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   The following list breaks down different types of membership administrators and their corresponding salaries.

   Type of Membership Administrator	Description	Hourly rate
   Membership Administrator		$25-49
   Consultant/Project Manager	Consultants/project managers act as planners, leaders, and advisors in business enterprises. These professionals facilitate meetings and establish positive relationships with vendors, management, and clients... Show more	$35-65
   Special Projects Manager	A Special Projects Department is a vital part of the research and development branch in a company to design and create new products and services for customers to use. The special projects manager's responsibility is to request and allocate funds, personnel, and a specialist to the project... Show more	$31-58

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Customer Service
   • Salesforce
   • Medicare
   • Member Data
   • Group Administrators
   • Facets
   • CMS
   • Reconcile Cash
   • Telephone Inquiries
   • Enrollment Applications
   • ACH
   • Financial Reports
   • Medicaid
   • Non-Profit Organization

   Check all skills

   Responsibilities:

   • Manage and execute the SharePoint business integration implementation project and become the corporate governance portal administrator.
   • Maintain database to facilitate payment reporting for Medicaid group account.
   • Maintain administrative oversight of all service delivery including, quantity and quality of service delivery within all programs in geographical region.
   • Provide benefit and advocacy information and enrollment services for AARP members.

3. Make a budget

   Including a salary range in your membership administrator job description is one of the best ways to attract top talent. A membership administrator can vary based on:

   • Location. For example, membership administrators' average salary in florida is 38% less than in district of columbia.
   • Seniority. Entry-level membership administrators 50% less than senior-level membership administrators.
   • Certifications. A membership administrator with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in a membership administrator's salary.

   Average membership administrator salary

   $73,597yearly

   $35.38 hourly rate

   ---

   Entry-level membership administrator salary

   $52,000 yearly salary

   Updated January 22, 2026

4. Writing a membership administrator job description

   A membership administrator job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. To help get you started, here's an example of a membership administrator job description:

   Membership administrator job description example

   Includes design, testing, implementation, control and maintenance of organization's logical and relational databases across platforms and computing environments.
   
   Essential Functions:- Project Management: Plans and coordinates projects and assigned activities. Demonstrates effective use of Time Management for assigned activities. - Meta Data Repository: Maintains content of current information repository. Populates information repository and deploys updates. Performs quality assurance and consistency checking under guidance of higher level resources. - Data Design (logical): Assists in the development of detailed project data models in conjunction with clients and staff. Coordinates publication/deployment of these models. - Database Development (physical): Assists in the physical design, testing, and implementation of the organization's databases. - Database Performance: Produces performance reports that assist with capacity planning, database modeling, forecasting and tuning. Develops performance evaluation report formats. Supports lower level resources as work relates to performing tasks. Works under the direction of higher level resources. - Communications: Articulates own work products to project team. - Technology Evaluation: Gathers data and presents data to project team. - Methodologies and Standards: Assists in the development of new methodologies/standards for supporting information management. - Database Management and Support Tools: Assists in implementing, configuring and maintaining database management and support tools under direction of higher level resources. - Client Consulting: Assists higher level resources in consulting with clients and development areas in the design and implementation of simple, well-defined projects. Consults with clients to determine database requirements. - Training/Mentoring: Provides coaching to staff on tools, systems procedures and policies. Ensures knowledge transfer to lower level resources in performing specific documented tasks or procedures. - Data Transformation: Develops, tests and implements simple extract and load routines with simple transformations. - Database Maintenance: Provides first level problem diagnosis and resolution using a standardized approach. Corrects/fixes basic database problems independently. Provides basic preventive maintenance. Directs lower level resources in performing basic tasks. Escalates as necessary and provides problem resolutions.
   
   Basic Qualifications:Experience- Minimum two (2) years of related experience in design, testing, implementation, control and maintenance of organization's logical and relational databases across platforms and computing environments.Education- Bachelor's degree in related field, OR four (4) years of experience in a directly related field.- High School Diploma or General Education Development (GED) required.Licenses, Certifications, Registrations- N/A.
   
   Additional Requirements:- Working knowledge of policies, practices and systems.- Frequent use and general knowledge of industry practices, techniques, and standards.- General application of concepts and principles.- Full use and application of standard principles, theories, concepts, and techniques.- Must be able to work in a Labor/Management Partnership environment.
   Preferred Qualifications:- N/A.
   
   COMPANY: KAISER
   
   TITLE: Membership Administration Correspondence Data Management
   
   LOCATION: San Diego, California
   
   REQNUMBER: 1110755
   
   External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.

   Copy this example

   

5. Post your job

   To find membership administrators for your business, try out a few different recruiting strategies:

   • Consider internal talent. One of the most important talent pools for any company is its current employees.
   • Ask for referrals. Reach out to friends, family members, and your current work to ask if they know any membership administrators they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit entry-level membership administrators with the right educational background.
   • Social media platforms. LinkedIn, Facebook, and Twitter have more than 3.5 billion users, and they're a great place for company branding and reaching potential job candidates.

   Post your job online:

   • Post your membership administrator job on Zippia to find and recruit membership administrator candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Your first interview with membership administrator candidates should focus on their interest in the role and background experience. As the hiring process goes on, you can learn more about how they'd fit into the company culture in later rounds of interviews.

   You should also ask about candidates' unique skills and talents to see if they match the ideal candidate profile you developed earlier. Candidates good enough for the next step can complete the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new membership administrator

   Once you've found the membership administrator candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

   It's also important to follow up with applicants who do not get the job with an email letting them know that the position is filled.

   To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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