Membership advisors serve as the key customer service and sales personnel for gyms and fitness clubs. Whenever a potential or existing client has a question, a membership advisor can be expected to have the answer.
In general, membership advisors are responsible for registering new clients, maintaining customer records, and selling their company's services. This job can often involve equal parts clerical work, sales, and customer support.
Your work in this role typically makes you the first point-of-contact for the organization's customers, so strong communication and customer service skills are highly desirable in membership advisor applicants.
To become a membership advisor, you'll normally need some prior sales experience and at least a high school diploma or GED. Some employers prefer candidates with a bachelor's degree in business or marketing, but this isn't usually a hard requirement.
Working as a membership advisor can earn you an average wage of $22 per hour.
There is more than meets the eye when it comes to being a membership advisor. For example, did you know that they make an average of $24.41 an hour? That's $50,769 a year!
Between 2018 and 2028, the career is expected to grow -2% and produce -51,600 job opportunities across the U.S.
There are certain skills that many membership advisors have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed communication skills, computer skills and customer-service skills.
When it comes to the most important skills required to be a membership advisor, we found that a lot of resumes listed 19.9% of membership advisors included accurate records, while 14.7% of resumes included telephone calls, and 14.6% of resumes included sales system. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the membership advisor job title. But what industry to start with? Most membership advisors actually find jobs in the hospitality and health care industries.
If you're interested in becoming a membership advisor, one of the first things to consider is how much education you need. We've determined that 61.5% of membership advisors have a bachelor's degree. In terms of higher education levels, we found that 5.7% of membership advisors have master's degrees. Even though most membership advisors have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a membership advisor. When we researched the most common majors for a membership advisor, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on membership advisor resumes include high school diploma degrees or master's degree degrees.
You may find that experience in other jobs will help you become a membership advisor. In fact, many membership advisor jobs require experience in a role such as sales associate. Meanwhile, many membership advisors also have previous career experience in roles such as internship or account executive.