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Become A Membership Assistant

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Working As A Membership Assistant

  • Interacting With Computers
  • Getting Information
  • Performing Administrative Activities
  • Communicating with Supervisors, Peers, or Subordinates
  • Establishing and Maintaining Interpersonal Relationships
  • Mostly Sitting

  • Repetitive

  • $42,740

    Average Salary

What Does A Membership Assistant Do At Educational Alliance, Inc.

* Membership Services
* Maintain thorough understanding and up-to-date knowledge of all programs, departments, functions and offerings of the 14 Street Y and support prospective members and participants in selecting and purchasing memberships, classes and other program offerings.
* Process large volume of daily membership sales, class registration, transfer and other transactions; maintain accurate and up-to-date records; perform daily reconciliation.
* Bring a warm and welcoming presence to Members and Guests
* Stay abreast on 14 Street Y programs and offerings.
* Other
* Perform regular facility walk-through’s to identify cleanliness or safety concerns.
* Assist with special projects, events and promotions as needed.
* Perform other duties as assigned

What Does A Membership Assistant Do At American Academy of Pediatrics

* Coordinate the development, review, and maintenance of assigned budgets and forecasts.
* Utilize the Academy’s budgeting software to create annual budgets and advise staff on budgeting process requirements and/or changes.
* Maintain and update assigned AAP and section related Web pages, and post select membership data on the Intranet.
* Develop and maintain documents on the shared drive to expedite AAP administrative reporting requirements.
* Provide administrative support to the Directors, including coordinating all travel arrangements, processing travel expenses reports and maintain committee and section listservs.
* Assist with developing agenda books and meeting materials for the Board Advisory Committee, Committee on Membership, and other Board/executive administrative functions.
* Assist with the development and dissemination of the new member packet process.
* Maintain membership calendars.
* Attend weekly leadership team meetings and oversee follow up items generated at meetings.
* Respond to routine membership inquiries and forward calls to appropriate staff as necessary.
* Assess and reissue returned invoices and other member mailings.
* Provide support for digitization of correspondence and orders for members and customers.
* Provide administrative support for marketing and sales activities and other assigned projects as needed.
* Perform other duties as assigned

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How To Become A Membership Assistant

High school graduates who have experience using computer software applications, such as word processing and spreadsheets, usually qualify for entry-level positions. Although most secretaries learn their job in several weeks, many legal and medical secretaries require additional training to learn industry-specific terminology. Executive secretaries usually need several years of related work experience.

Education

High school graduates can take courses in word processing and office procedures at technical schools or community colleges. Some temporary placement agencies also provide training in word processing, spreadsheet, and database software.

Some medical and legal secretaries learn industry-specific terminology and practices by attending courses offered at community colleges or technical schools. For executive secretary positions, employers increasingly prefer to hire those who have taken some college courses or have a bachelor’s degree.

Training

Secretaries and administrative assistants typically learn their skills through short-term on-the-job training, usually lasting a few weeks. During this time they learn about administrative procedures, including how to prepare documents. Medical and legal secretaries’ training may last several months as they learn industry-specific terminology and practices.

Work Experience in a Related Occupation

Executive secretaries can gain experience by working in administrative positions that have less challenging responsibilities. Many secretaries and administrative assistants advance to higher level administrative positions.

Licenses, Certifications, and Registrations

Although not required, certification can demonstrate competency to employers.

The International Association of Administrative Professionals offers the Certified Administrative Professional (CAP) certification. Candidates must have a minimum of 2 to 4 years of administrative work experience, depending on their level of education, and pass an examination.

Legal secretaries have several certification options. For example, those with 1 year of general office experience, or who have completed an approved training course, can acquire the Accredited Legal Professional (ALP) certification through a testing process administered by NALS (previously known as National Association of Legal Secretaries). NALS also offers the Professional Legal Secretary (PLS) certification, considered to be an advanced certification for legal support professionals.

The Certified Legal Secretary Specialist (CLSS) certification is conferred by Legal Secretaries International in areas such as intellectual property, criminal law, civil litigation, probate, and business law. Candidates typically need to have 5 years of legal experience and pass an examination to become certified.

Advancement

Secretaries and administrative assistants generally advance to other administrative positions with more responsibilities, such as office supervisor, office manager, or executive secretary.

With additional training, many legal secretaries become paralegals or legal assistants.

Important Qualities

Integrity. Many secretaries and administrative assistants are trusted to handle sensitive information. For example, medical secretaries collect patient data that is required, by law, to be kept confidential in order to protect patient privacy.

Interpersonal skills. Secretaries and administrative assistants interact with clients, customers, or staff. They should communicate effectively and be courteous when interacting with others to create a positive work environment and client experience.

Organizational skills. Secretaries and administrative assistants keep files, folders, and schedules in proper order so an office can run efficiently.

Writing skills. Secretaries and administrative assistants write memos and emails when communicating with managers, employees, and customers. Therefore, they must have good grammar, ensure accuracy, and maintain a professional tone.

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Membership Assistant jobs

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Membership Assistant Demographics

Gender

  • Female

    77.0%
  • Male

    21.5%
  • Unknown

    1.5%

Ethnicity

  • White

    77.0%
  • Hispanic or Latino

    12.0%
  • Asian

    8.7%
  • Unknown

    2.1%
  • Black or African American

    0.3%
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Languages Spoken

  • Spanish

    55.8%
  • French

    9.6%
  • Chinese

    5.8%
  • Italian

    5.8%
  • Russian

    3.8%
  • German

    3.8%
  • Mandarin

    3.8%
  • Portuguese

    1.9%
  • Filipino

    1.9%
  • Dutch

    1.9%
  • Japanese

    1.9%
  • Greek

    1.9%
  • Arabic

    1.9%
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Membership Assistant

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Membership Assistant Education

Membership Assistant

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Top Skills for A Membership Assistant

MemberDatabaseCustomerServiceInquiriesCreditCardPaymentsDataEntryEmailInquiriesNewMemberInformationPhoneCallsPotentialMembersDonorInformationMembershipDuesMembershipApplicationsMembershipDepartmentSpecialEventsFrontDeskProspectiveMembersMembershipCardsCostcoEventPlanningMemberRecordsMemberEvents

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Top Membership Assistant Skills

  1. Member Database
  2. Customer Service Inquiries
  3. Credit Card Payments
You can check out examples of real life uses of top skills on resumes here:
  • Maintain 8100 member database, recruited and processed new applicants, reconciled membership dues, organized chapter meetings and handled registrations.
  • Processed incoming batches of mail for data entry.
  • Composed correspondence to members and donors and responded to telephone and email inquiries.
  • Answered phone calls, and connected the caller with the correct department.
  • Welcomed and communicated with members and potential members.

Top Membership Assistant Employers

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