How To Become A Membership Director: What It Is and Career Path

What is a membership director and how to become one

Updated January 8, 2025

3 min read

A membership director oversees the membership processes and activities of an organization, group, or team. This includes the registration of new members as well as the development of strategies and policies that are aimed at increasing membership or converting patrons to long-term members.

In addition to managing the process of recruiting prospective members, the membership director also manages activities regarding existing members. This may include membership data updates, management of the member's database, and collection of membership payments. Plus, he/she manages the circulation of information and regular updates regarding their membership and activities of the organization.

A bachelor's degree in a management field is a common requirement for this role. Some key skills needed for this position include excellent leadership and coordination skills. Strategic decision-making skills and basic knowledge of database system management may also be necessary for this role. The average income of a membership director is typically around $103,740 per year.

ScoreMembership DirectorUS Average

Salary

4.1

Avg. Salary $52,493

Avg. Salary $59,228

Stability level

7.5

Growth rate 10%

Growth rate 0.3%

Diversity

3.6

Race

American Indian and Alaska Native 0.67%

Asian 8.17%

Black or African American 7.92%

Hispanic or Latino 13.32%

Unknown 4.72%

White 65.21%

Gender

female 65.13%

male 34.87%

Age - 47

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 47

Stress level

7.5

Stress level is high

7.1 - high

Complexity level

9.0

Complexity level is advanced

7 - challenging

Work life balance

3.5

Work life balance is poor

6.4 - fair

Key steps to become a membership director

Explore membership director education requirements

Most common membership director degrees

Bachelor's

75.8 %

Associate

10.5 %

Master's

8.3 %

Start to develop specific membership director skills

Skills	Percentages
Customer Service	13.00%
Front Desk	9.94%
Membership Database	5.41%
Community Events	4.95%
Member Events	4.34%

Research membership director duties and responsibilities

Manage the member and provider service department for the commercial and Medicaid lines of business.
Establish and redefine business processes in order to achieve national accreditation through NCQA.
Perform periodic checking of on the cleanliness and order of the gym & locker facilities.
Assist member dentists on a daily basis with Medicaid regulations, policies, and provider credentialing issues.

Get membership director experience

Prepare your membership director resume

When your background is strong enough, you can start writing your membership director resume.

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