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Become A Membership Director

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Working As A Membership Director

  • $79,000

    Average Salary

What Does A Membership Director Do At YMCA

* Model our YMCA values through fun, positive relationships with staff and members.
* Seek every opportunity to encourage, motivate, and thank fellow staff members for their work
* Be enthusiastic toward members and staff by learning their names and expressing an interest in their YMCA activities.
* Strive to enrich their YMCA experience by introducing them to new programs, staff, members, and volunteer activities
* Incorporate"Caring, Honesty, Respect, Responsibility"into all aspects of the position, to ensure YMCA values are being integrated into our culture and programs
* Maintain a consistent professional image through dress, actions, and relationships with others.
* Speak enthusiastically on behalf of the YMCA at given opportunities
* Participate in applicable training and conferences to further professional growth as outlined in annual training plans
* How to ApplyApply OnlineResumes Accepted Until10/7/2016 Associated topics: associate, associate director, compensation, director, divisional, hr, human, programs, rewards

What Does A Membership Director Do At Barnes & Noble

* Provides strategic leadership for the Member Programs to maximize customer value and brand engagement.
* Set the strategy for the Member Program and continually drives innovation in the program to keep it fresh and relevant for the customer to retain existing customers and acquire new customers.
* Provide end-to-end leadership of Member initiatives from requirements definition to deployment and analysis, along with issue and risk management.
* Develop and manage Member marketing budgets.
* Establishes key reporting and program analysis criteria and lead development/ implementation of required toolsets.
* Ensure that analysis, testing and learning is conducted in a systematic way to promote critical breakthroughs.
* Manage the distribution and presentation of Member Program reporting and status to executive stakeholders.
* Develops best in class, quantitatively derived and insight-based targeting strategies based on robust analytics to define and prioritize the highest potential customers and deliver measurable ROI.
* Owns the customer database by directing and overseeing management/improvement of the customer database, ensuring accuracy.
* Set strategic and tactical vision for Member marketing segmentation, personalization, automation and data-driven decision making.
* Identify areas for process improvements for efficiency and quality of existing applications, datasets and processes and define/develop enhancements as needed.
* Monitor and maximize customer lifetime value strategies ensuring maximum profitability

What Does A Membership Director Do At Crunch Fitness

* Hire, train and develop sales team.
* Ensure sales team is provided with tools, coaching and day-to-day motivation to hit individual quotas on a monthly basis.
* Create daily task list and goals to ensure team keeps on pace for index.
* Monitor daily work flow and confirm monthly sales planner is fully completed.
* Conduct daily meetings with staff to discuss goals and provide support.
* Follow-up with staff regarding each tour and presentation.
* Execute Membership Retention Program.
* Coordinate and participate in "Up System".
* Ensure that the selling of personal training and massage services are offered at point of sale.
* Coordinate and monitor sales staff schedule at all times.
* Communicate company policies and updates to the sales team.
* Assist in execution of sales for other Membership Advisors.
* Coordinate marketing, promotional, and special events with GM.
* Support all new systems and assist with execution.
* Inspect and supervise all prospecting systems to ensure they are in full operation: guest passes, old guest registers, appointments, calls, etc.
* Submit all necessary staff paperwork and reports accurately and in a timely manner

What Does A Membership Director Do At Jewish Community Center

* The Membership Director shall oversee the planning, development and implementation of the membership strategies that best meet the mission and needs of the JCC.
* Responsible for setting, directing, and implementing sales goals and strategy for acquisition, retention, and satisfaction of JCC members.
* Oversee Welcome Desk operations and delivering customer and member service needs.
* Key Areas of Responsibility:
* PRINCIPLE RESPONSIBILITIES (principle responsibilities include, but are not limited to):
* Responsible for the overall operations of the membership department.
* Hire, train, manage, and evaluate staff.
* Conduct employee performance reviews.
* Oversee scheduling of staff, time off requests, and employee payroll.
* Develop, implement, and manage the department budget.
* Meet budgeted member retention and acquisition.
* Develop effective strategies for sales promotions to support sales goals and budget.
* Implement and maintain effective tracking system that supports the sales and marketing process.
* Prepare daily, weekly, and monthly membership reports.
* Train Membership Consultants on sales process and tracking reports.
* Conduct daily sales meeting.
* Execution of collateral material to support sales process, events, and grass roots efforts.
* Conduct monthly Welcome Desk staff meetings.
* Develop and implement department Standard Operating Procedures including but not limited to: accounting procedures, membership paperwork, membership referrals, membership onboarding, new member communication, guest policy, sales process, refund and cancellation process, etc.
* Coordinate membership appreciation programs
* Work with department heads and staff to support member retention and satisfaction.
* Assist with special projects, events and promotions as needed.
* Attend departmental head meetings.
* Set customer service expectations and ensure standards are being meet.
* Develop monthly membership consultant business plans.
* Participate in MOD program.
* FISCAL ADMINISTRATION:
* Responsible for the development and administration of department budgets.
* Monitor budget compliance and review financials on a monthly basis.
* Oversee purchase orders and departmental billing.
* Maintain and track departmental revenue and expenses.
* Responsible for timely submission of all required payroll and related administrative work as established by Payroll Administrator.
* LEADERSHIP:
* Responsible for the direct and indirect supervision of all Membership and
* Welcome Desk staff, including recruitment, training, orientation, supervision and evaluation

What Does A Membership Director Do At The National Academies

* Directs membership and governance programs, projects and activities.
* Supports the President and leadership in policy-making, and planning activities.
* Participates in the development of strategic plans, communications, and tactical direction to achieve the Academy’s objectives.
* Has fiscal responsibility for related budgets.
* Serves as expert resource on matters of organizational history and policy

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Membership Director Career Paths

Membership Director
Executive Director
Chief Executive Officer
8 Yearsyrs
Executive Director
10 Yearsyrs
Vice President
Senior Vice President
13 Yearsyrs
Vice President
6 Yearsyrs
Marketing Director
Marketing Vice President
10 Yearsyrs
Marketing Director
7 Yearsyrs
Director Of Sales
Sales Vice President
12 Yearsyrs
Director Of Sales
10 Yearsyrs
Development Director
Development Vice President
10 Yearsyrs
Development Director
9 Yearsyrs
President
Chief Operating Officer
11 Yearsyrs
Program Director
Clinical Director
9 Yearsyrs
Operations Director
Operations Vice President
11 Yearsyrs
Operations Director
9 Yearsyrs
Business Development Director
Managing Director
11 Yearsyrs
Business Development Director
11 Yearsyrs
Director Of Sales And Marketing
Sales And Marketing Vice President
11 Yearsyrs
Director Of Sales And Marketing
9 Yearsyrs
Communications Director
Director Of Communications And Marketing
9 Yearsyrs
Communications Director
6 Yearsyrs
Director Of Communications And Marketing
Chief Marketing Officer
10 Yearsyrs
Director Of Senior Programs
Senior Director
13 Yearsyrs
President/Chief Executive Officer
Co-Owner
6 Yearsyrs
Managing Director
Founder And Chief Executive Officer
7 Yearsyrs
Chief Executive Officer
President & Chief Operating Officer
13 Yearsyrs
Co-Owner
Owner And Chief Executive Officer
7 Yearsyrs
Senior Director
Chief Finance Officer
13 Yearsyrs
Board Of Directors Member
Advisory Board Member
5 Yearsyrs
Board Of Directors Member
8 Yearsyrs
Wellness Director
Director Of Training
7 Yearsyrs
Assistant Executive Director
Interim Executive Director
11 Yearsyrs
Service Director
Regional Director
9 Yearsyrs
Service Director
9 Yearsyrs
Regional Director
Regional Vice President
11 Yearsyrs
Engagement Director
10 Yearsyrs
Marketing Vice President
Executive Vice President
11 Yearsyrs
Director Of Admissions
Center Director
7 Yearsyrs
Director Of Admissions
7 Yearsyrs
Executive Vice President
Chief Administrative Officer
11 Yearsyrs
Funds Development Director
Director Of Marketing & Development
9 Yearsyrs
Funds Development Director
7 Yearsyrs
Education Director
Director Of Human Resources
10 Yearsyrs
Community Development Director
Chief Development Officer
12 Yearsyrs
Education Director
7 Yearsyrs
Chief Operating Officer
Chief Of Staff
7 Yearsyrs
Director, Membership Marketing
Deputy Director
9 Yearsyrs
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Do you work as a Membership Director?

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Do you work as a Membership Director?

Average Yearly Salary
$79,000
Show Salaries
$37,000
Min 10%
$79,000
Median 50%
$79,000
Median 50%
$79,000
Median 50%
$79,000
Median 50%
$79,000
Median 50%
$79,000
Median 50%
$79,000
Median 50%
$168,000
Max 90%
Best Paying Company
McKesson
Highest Paying City
Minneapolis, MN
Highest Paying State
Minnesota
Avg Experience Level
2.9 years
How much does a Membership Director make at top companies?
The national average salary for a Membership Director in the United States is $79,325 per year or $38 per hour. Those in the bottom 10 percent make under $37,000 a year, and the top 10 percent make over $168,000.

How Would You Rate The Salary Of a Membership Director?

Have you worked as a Membership Director? Help other job seekers by rating your experience as a Membership Director.

Top Skills for A Membership Director

  1. Membership Sales
  2. Customer Service
  3. Membership Database
You can check out examples of real life uses of top skills on resumes here:
  • Assisted with development and implementation of annual membership sales/retention plan and other direct marketing promotions within the center and community.
  • Developed internal program that provided both regular training and recognition incentives for outstanding customer service by staff.
  • Handled all aspects of member services including designing and maintaining membership databases and developing reporting formats.
  • Designed advertising and publications for Membership Marketing and Member special events.
  • Directed a member outreach program and membership campaign that increased member retention and engagement.

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Top 10 Best States for Membership Directors

  1. Colorado
  2. Vermont
  3. Minnesota
  4. District of Columbia
  5. Rhode Island
  6. North Dakota
  7. Virginia
  8. Texas
  9. Oklahoma
  10. Nebraska
  • (54 jobs)
  • (6 jobs)
  • (35 jobs)
  • (55 jobs)
  • (9 jobs)
  • (1 jobs)
  • (89 jobs)
  • (122 jobs)
  • (9 jobs)
  • (10 jobs)

Membership Director Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 3,663 Membership Director resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Membership Director Resume

View Resume Examples

Membership Director Demographics

Gender

Female

59.1%

Male

32.4%

Unknown

8.5%
Ethnicity

White

63.8%

Hispanic or Latino

13.8%

Black or African American

12.3%

Asian

6.6%

Unknown

3.5%
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Foreign Languages Spoken

Spanish

58.3%

French

12.1%

German

5.3%

Portuguese

3.8%

Hebrew

3.0%

Italian

3.0%

Chinese

2.3%

Mandarin

1.5%

Greek

1.5%

Polish

1.5%

Vietnamese

0.8%

Turkish

0.8%

Japanese

0.8%

Occidental

0.8%

Carrier

0.8%

Slovak

0.8%

Ukrainian

0.8%

Russian

0.8%

Arabic

0.8%

Cantonese

0.8%
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Membership Director Education

Schools

University of Phoenix

11.5%

Florida State University

7.7%

George Washington University

6.9%

Pennsylvania State University

5.9%

Ohio University -

5.6%

Virginia Commonwealth University

5.6%

Arizona State University

5.4%

University of Houston

5.4%

Ohio State University

4.6%

Florida International University

4.3%

Indiana University Bloomington

4.3%

University of Tennessee - Knoxville

4.1%

George Mason University

4.1%

University of Miami

3.8%

Michigan State University

3.6%

University of Maryland - University College

3.6%

University of Louisville

3.6%

University of South Carolina - Columbia

3.6%

East Carolina University

3.3%

University of Florida

3.3%
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Majors

Business

27.5%

Communication

8.9%

Marketing

8.7%

Kinesiology

6.1%

Psychology

6.1%

Political Science

5.1%

Management

4.9%

Public Relations

3.3%

English

3.1%

Education

2.9%

Health Care Administration

2.8%

Journalism

2.8%

Hospitality Management

2.4%

Human Resources Management

2.3%

History

2.3%

Accounting

2.3%

Finance

2.3%

Liberal Arts

2.1%

Elementary Education

1.8%

Criminal Justice

1.8%
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Degrees

Bachelors

55.1%

Masters

17.3%

Other

15.9%

Associate

6.2%

Certificate

3.2%

Doctorate

1.5%

License

0.3%

Diploma

0.3%
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