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  • Director, Volunteer Engagement & Award Programs (Remote)

    Tennessee Society of Association Executives 3.4company rating

    Remote membership director job

    An association management organization in Washington, DC is seeking a Director of Volunteer Engagement to develop strategies for volunteer recruitment and engagement. This role involves overseeing the operations of the Volunteer Engagement department, managing the budget, and enhancing the volunteer experience. The ideal candidate will have a Bachelor's degree and at least 5 years of relevant experience, along with strong communication and project management skills. Telework options are available, and the organization offers a range of benefits including flexible work hours. #J-18808-Ljbffr
    $93k-143k yearly est. 4d ago
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  • Director, Client Success

    Seatgeek 4.0company rating

    Remote membership director job

    SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we're simplifying and modernizing the ticketing industry. We're looking for a Director, Client Success to lead our rapidly growing enterprise client portfolio and scale SeatGeek's client success function through its next phase of growth. Reporting to the EVP, Clients & Partners, you will own the full Client Success organization, supporting some of the most iconic teams and venues across the NFL, NBA, NHL, golf, MLS, and other sports. This is a senior leadership role for a proven operator who thrives at the intersection of client engagement, commercial strategy, and team leadership. You'll be responsible for scaling a high-performing team, driving enterprise-level outcomes for our partners, and ensuring SeatGeek delivers world-class experiences for clients and their fans. What you'll do Manage, coach, and develop the US Client Success team, including direct leadership of managers and CSMs Set clear goals, drive accountability, and build a high-performance culture centered on commercial impact and ownership Drive commercial growth by owning and closely managing revenue targets, client health, and adoption across the portfolio Drive monetization across the client base by standardizing approaches, ensuring Client Success is a reliable revenue driver for clients and SeatGeek Partner with CSMs and leadership on enterprise deal planning, renewal negotiations, and overall client execution Serve as a trusted partner to executives and operators at major sports teams and venues, influencing short-term decision making and long-term growth Act as senior escalation point on complex issues, ensuring flawless delivery and client satisfaction Lead strategic initiatives to scale the CS organization, designing and implementing systems, processes, and tools to support a rapidly expanding client base Partner cross-functionally with Executive leadership, Sales, Marketing, Product, and others to ensure alignment to advocate for investments for scale Leverage data and insights to inform client performance and influence internal strategy Represent SeatGeek at client meetings, including annual business reviews, and industry events What you have 12+ years of experience in customer success, account management, or strategic consulting-ideally in B2B SaaS or ticketing/entertainment 6+ years leading and developing managers and large teams Proven ability to drive outcomes with enterprise and C-level stakeholders Experience with complex SaaS deals, multi-product environments, and commercial ownership Strong analytical acumen-comfortable with performance data, P&Ls, and strategic decision-making Demonstrated success scaling functions during periods of rapid growth Executive presence and communication skills; able to influence internally and externally Exceptional attention to detail, urgency, and follow-through Familiarity with the sports or live entertainment industry is a strong plus Willingness to travel (~25-35%) to client meetings and industry events Why You'll Love This Role You'll get to work with iconic sports teams, venues, and live event brands, helping create incredible fan experiences. And as part of that, you'll attend marquee sporting events and concerts You'll be part of a team that drives real commercial impact and operational excellence… and has fun doing it You'll work closely with peers in CS and across the company You'll join a culture that's bold, transparent, and obsessed with doing meaningful work-no B.S. busywork allowed Perks Equity stake Flexible work environment, allowing you to work as many days a week in the office as you'd like or 100% remotely A WFH stipend to support your home office setup Unlimited PTO Up to 16 weeks of fully-paid family leave 401(k) matching program Student loan support resources Health, vision, dental, and life insurance Up to $25k towards family building and reproductive health services Gender-affirming care support program $500 per year for wellness expenses Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical $120 per month to spend on tickets to live events Annual subscription to Spotify, Apple Music, or Amazon music The salary range for this role is $190,000 - $215,000 USD plus bonus based on performance. This role is also equity eligible. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location. SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us! To review our candidate privacy notice, click here. #LI-Remote
    $190k-215k yearly Auto-Apply 13d ago
  • Director, Membership Growth & Retention

    Ura

    Remote membership director job

    Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles. Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work - both in and out of the office. We are seeking a highly analytical, strategic, and action-oriented leader to serve as the Director, Membership Growth and Retention. This person will be the strategic lead for Oura's Membership business, driving its growth and evolution, and exploring new levers to scale and monetize sustainably. You will partner closely with executives and senior leaders across several Oura teams to ensure Oura's Membership remains a durable, flexible platform that deepens engagement, grows lifetime value, and scales with both enterprise and consumer demand. This leader will be equally comfortable shaping strategy at the executive level, diving deep into data to uncover insights that guide decisions, and working hands-on with teams to execute. Success requires exceptional analytical curiosity, strong business judgment, and the ability to translate insights into action. You must be able to connect the dots across complex systems and lead through ambiguity in a fast-paced, global environment. Location: U.S Remote, East Coast Preferred What you will do: Shape membership strategy: Define and evolve Oura's membership business model across pricing, packaging, add-ons, channels, and geographies, balancing simplicity with future flexibility. Drive LTV growth: Develop strategies that deliver compounding value over time through retention-first initiatives, monetization levers, and member-centric programs. Lifecycle retention strategy: Guide lifecycle retention programs that strengthen engagement and reduce churn, aligning them tightly with broader membership goals. Operationalize business design: Translate business objectives into scalable membership programs such as loyalty, bundles, and international expansion. Forecast and optimize: In partnership with finance, build frameworks for forecasting and measuring membership health (activation, engagement, retention, churn, and lifetime value) and use those insights to guide strategy and resource allocation. Segmentation and personalization: Champion data-driven segmentation and help design personalized member journeys that increase relevance, satisfaction, and long-term value. Experimentation and test-and-learn: Drive a test-and-learn mindset across packaging, engagement, and retention programs, establishing clear success metrics and learning loops. Translate data into strategy and action: Partner with data and analytics teams to frame the right questions, uncover insights about acquisition, retention, and engagement, and translate those insights into clear business recommendations. Cross-functional leadership: Partner across Product, Engineering, Marketing, and Commercial to ensure the membership roadmap is delivered with clarity, alignment, and measurable impact. Influence at the highest levels: Act as a visible leader across Oura, shaping the membership narrative and strategy at the executive and board level. We would love to have you on our team if you have: 12+ years of experience in strategy, business operations, or subscription/membership leadership roles. Proven ability to design and evolve scalable subscription or membership models, ideally within consumer health, wellness, fitness, or adjacent categories. Deep analytical fluency, experienced in translating data into insight and insight into action. Strong experience developing and executing lifecycle retention programs - driving engagement, winback, and loyalty through targeted interventions and cross-functional alignment. Comfortable defining metrics, working with data teams, and building frameworks for forecasting, segmentation, and retention analysis. Track record of improving retention, engagement, and LTV through data-informed experimentation, personalization, and lifecycle strategies. Strong cross-functional influence; skilled at navigating senior stakeholders and aligning teams across disciplines. Thrives in fast-paced, global environments and brings clarity in ambiguous situations. Excellent communicator and storyteller - capable of distilling complex data and strategic context for executives and boards. At Oura, we care about you and your well-being. Everyone here at Oura has a ring of their own and we are continually looking to improve employee health. What we offer: Competitive salary and equity packages Health, dental, vision insurance, and mental health resources An Oura Ring of your own plus employee discounts for friends & family 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off Paid sick leave and parental leave Oura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future. Region 1 $165,000-$206,000 Region 2 $156,000-$195,000 Region 3 $143,000-$179,000 A recruiter can determine your zones/tiers based on your US location. We are not considering candidates residing in the following states: Alaska (AK), Delaware (DE), Iowa (IA), Mississippi (MS), Missouri (MO), Nebraska (NE), South Dakota (SD), Vermont (VT), West Virginia (WV), and Wisconsin (WI) As the holiday season approaches, we want to inform you that response times and the holiday process may be slightly extended due to business team schedules. We truly appreciate your patience and understanding during this period and remain committed on keeping you informed as we review applications. Thank you for considering a role at OURA - we look forward to learning more about you! Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics. We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Disclaimer: Beware of fake job offers! We've been alerted to scammers posing as ŌURA recruiters, especially for remote roles. Please note: Our jobs are listed only on the ŌURA Careers page and trusted job boards. We will never ask for personal information like ID or payment for equipment upfront. Official offers are sent through Docusign after a verbal offer, not via text or email. Stay cautious and protect your personal details. To all recruitment agencies: Oura does not accept agency resumes. Please do not forward resumes to our jobs alias, Oura employees, or any other organization's location. Oura is not responsible for any fees related to unsolicited resumes.
    $40k-68k yearly est. Auto-Apply 44d ago
  • Director, Client Success - Remote

    Experian 4.8company rating

    Remote membership director job

    Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. The Senior Director of Client Success is a pivotal leader responsible for guiding Experian and our clients through the transformation from a data and insights provider to a platform and software-driven company. You will ensure post-sale value delivery, accelerate adoption of new platform solutions, and drive retention and growth across all customer segments. The Senior Director will lead a team of Client Success Managers (CSMs), promoting a culture of innovation, efficiency, and customer-centricity. Strategic Transformation Leadership + Champion the transition to a platform and software business model, aligning client success strategies with evolving company offerings. + Develop change management initiatives to support clients and internal teams through the transformation. + Redefine engagement models to address the needs of platform and software customers, including onboarding, training, and ongoing value realization. Team Leadership & Talent Development + Hire, mentor, and lead a high-performing team of CSMs, providing them with the skills and tools needed for platform/software client engagement. + Commitment to professional development and continuous learning culture to technology-driven change and client expectations. + Oversee the evolution of onboarding, renewal, expansion, and advocacy programs to reflect our new value proposition. Cross-Functional Partnerships + Collaborate with Product, Engineering, Sales, Marketing, and Support to ensure seamless client experiences and rapid feedback loops for platform/software enhancements. + Be the bridge between clients and internal teams, translating client needs into actionable insights for product development. Customer Outcomes and Growth + Drive adoption of new platform features and software modules, ensuring clients achieve measurable business outcomes. + Increase renewal and expansion rates by identifying growth opportunities within the platform ecosystem. + Manage escalations and maintain executive-level relationships with strategic clients, serving as a trusted advisor during the transition. Data, Insights and Process Management + Leverage data analytics to track metrics such as onboarding speed, platform adoption, health scores, and Net Revenue Retention (NRR). + Refine customer journeys and success programs for effectiveness in a platform/software environment. Executive Collaboration & Strategic Influence + Partner with executive leadership to translate our strategic vision into tactical execution across the Customer Success organization. + Be the voice of the customer in company planning, ensuring client needs shape the evolution of the platform and software offerings. + Bachelor's Degree + 10+ years' experience related sales or sales operations experience + 7+ years' experience leading and scaling Customer Success teams in SaaS, platform, or recurring revenue environments. + Success in delivering retention and growth outcomes through customer lifecycle management during periods of transformation. + Cross functional leadership, strategic influence, and change management capabilities. + Metrics-focused, with demonstrated ability to deploy Customer Success tools and frameworks in a platform/software context. Benefits/Perks: + Great compensation package and bonus plan + Core benefits including full medical, dental, vision, and matching 401K + Fully remote environment + Flexible time off including volunteer time off, vacation, sick and 12-paid holidays Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward and recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces 2024 (Fortune Top 25), Great Place To Work in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why. Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related experience, and education. You will be also eligible for a variable pay opportunity. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. #LI-Remote
    $113k-157k yearly est. 4d ago
  • Director, Client Success

    Inspiren

    Remote membership director job

    Inspiren offers the most complete and connected ecosystem in senior living. Founded by Michael Wang, a former Green Beret turned cardiothoracic nurse, Inspiren proves that compassionate care and technology can coexist - bringing peace of mind to residents, families, and staff. Our integrated solutions seamlessly fit into existing workflows, capturing everything happening within a community. Backed by nurse specialists and powerful analytics, we provide the data operators need to make informed clinical and operational decisions - driving efficiency, profitability, and better care outcomes. About the Role The Director, Client Success will have the ultimate accountability for success of Inspiren's enterprise and strategic accounts. This important leadership role will be responsible for developing and implementing an enterprise and strategic account strategy at each assigned account and all of its entities. The Director, Client Success is a key member of the Clinical Success team and will manage a team of Clinical Success Managers. They will monitor and continually assess the performance against the enterprise and strategic account strategy and identify opportunities for the growth and expansion of Inspiren's products and services. The Director, Client Success will have direct oversight of the clinical success teams responsible for driving the adoption of Inspiren's products within the client community. Success in this role will be measured by: Adoption and utilization of Inspiren products Attainment of measurable outcomes and client validated ROI Client satisfaction as measured by (NPS) Growth and renewal as measured by Net Dollar Retention (NDR) Employee engagement The Director, Client Success will operate across all levels of the account with particular focus on growing and deepening relationships at the Operator leadership levels. As a relationship based business, our expectation is that the Director, Client Success will insert themselves into strategically important accounts, grow close relationships within them, and make them flourish. You will be the primary point of contact with your partners to ensure engagement with Inspiren and be an advocate to use our products to meet the organization's strategic priorities (i.e., value on investment). You will be traveling up to 30% of the time to visit your clients in person. The Director, Client Success will report to the Executive Team Head of Client Success at Inspiren, and their role will be to oversee all aspects of the relationship with our partners who are using our products, from front line health care workers to the operators and owners. Responsibilities The Quarterback - Drives the strategic direction of the account and owns the Operator executive relationship management across assigned accounts Maintains ultimate accountability for the success of assigned enterprise and strategic accounts as measured by NDR per account Primarily responsible for value creation and the development of the Joint Impact Plan at each account ensuring ROI targets are consistently met Develop, implement, and continually assess the achievement of the enterprise and strategic account strategy Oversees a team of Clinical Success Managers to execute the enterprise and strategic account strategy within the client communities. Support the ROI framework for Inspiren products by conducting engaging quarterly business review meetings; actively participate in steering committee meetings to support ownership of Inspiren products within the account. Builds a pipeline of qualified expansion opportunities (to handoff to AE) Deeply embedded within both the Operator leadership and Community Leadership at assigned accounts. Owns the overall performance in all executive meetings including EBRs, executive monthly meetings, and ad hoc communications. Ensures community alignment on joint impact plans Manages a team of assigned CSMs within a defined segment Elevation of product challenges and themes Have a constant pulse on community metrics ensuring value is being attained. Develop a strong relationship with key executives and decision makers to accelerate a growth plan and secure renewals in collaboration with the sales team Provide insights and guidance to the internal Inspiren team that is assigned to the account. Collect, assess and share data on the enterprise and strategic account performance Develop a deep understanding of the enterprise and strategic account's priorities Maintains an up-to-date level of awareness and knowledge of the enterprise and strategic account's value-drivers, and deeply understands partners' goals and objectives Travel 30% of your time; travel to do on-site visits to support client facing activities such as client go live events, monthly leadership meetings, quarterly business reviews and participation in sales activities. Proactive approach to support activities that foster value-driven utilization of our Inspiren products, leading to measurable outcomes Advise partners on the roadmap for achieving success and outcomes with our product Actively solicit feedback; communicate findings to appropriate persons Regularly monitor product utilization, identify and address any concerns area of under-utilization in real time; continuously work with staff to improve system value-driven utilization, as well as provide recommendations for growth and improvement Be smart, accountable, and fearless in the pursuit of Client Success Excels under pressure, continuously shifting and adapting to meet the ever changing need of your partners Works with clients to develop and obtain approval for market facing communication (case studies, quotes, press releases) reflecting successes within the account. Identifies opportunities for innovative product design and development and create the path to beta test new products, features and capabilities. Qualifications Bachelor's degree required, Masters preferred. Has spent several years guiding strategy in the C-suite with large enterprise and strategic clients and partners preferably in the healthcare or senior living verticals Demonstrated experience in fostering the adoption of healthtech solutions Proven track record on growing and renewing a multi-million dollar book of business Experience in a healthtech SaaS environment, with particular emphasis on Business-Business products and services. Growth focused with strong analytical and relational skills 10+ years of healthcare customer relationship management experience in client success, account management, or enterprise sales role. Deep understanding of the entire client journey with particular emphasis on the adoption, growth and renewal phases. Experience leading or managing others Excellent computer skills required and knowledge of internal tech stack Proven facilitation of diverse groups to drive toward established outcome objectives Demonstrated change agent: ability to facilitate executive level dialogue, analytical expertise to derive meaning from data and utilize to develop partner specific recommendations and build base of support around ROI plan Excellent critical thinking skills Strong communication, collaborative, and organizational skills Proactive problem solver, self motivated, takes accountability Must to be able to meet all partner specific requirements, including, but not limited to immunizations and screenings Adhere to all organizational information security policies and protect all sensitive information including but not limited to ePHI, PHI in accordance with organizational policy and federal, state, and local regulations About you Nothing makes you more satisfied than the success of your clients You are an influencer by nature, and have a proven track record of developing deep trusted relationship with your clients and team members You are a proven CS leader who delights in customer service You pay attention to detail while always having an eye on the long term / big picture. You excel in a fast paced, team oriented environment You are adaptable to a variety of situations, many of which are new and uncharted but require strong leadership and creative problem solving skills. Understands how to assess risk and put effective plans in place to mitigate and recover Is resilient in managing difficult situations, client complains, and serving the best interests of both the partner and Inspiren Demonstrated self-starter who is highly motivated while being an active participant of a larger team Ability to gain respect and influence diverse hospital audiences including executives, senior leadership, nursing staff, technical employees, ancillary staff, etc. Dynamic communicator, able to motivate and influence others through the fact based client and product understanding, combined with genuine passion for Inspiren's products Customer service focused; being dedicated to our patient and partner experience with Inspiren Desire to make a meaningful impact on patient's lives Previous project management of a SaaS product in healthcare a plus Willingness to travel 30% of your time to different partner senior living sites to fulfill your job responsibilities Details The annual salary for this role is $175,000-$185,000 + $50,000 variable bonus + equity + benefits (including medical, dental, and vision) Flexible PTO Location: Remote, US Join our team and make a meaningful impact on patient care by enabling healthcare organizations to adopt and leverage AUGi to its full potential. Apply today to become a part of our customer success team! Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
    $175k-185k yearly Auto-Apply 1d ago
  • Client Director, Real Estate Solutions- MLS

    Cotality

    Remote membership director job

    At Cotality, we are driven by a single mission-to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society. Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry. Job Description: What you'll Be Doing: We are looking for a highly motivated, results-oriented SaaS Sales Executive to drive aggressive revenue growth by identifying and securing new logo clients, while simultaneously expanding the footprint within our existing customer base. This is a true hunter role that requires a consultative approach, deep understanding of the SaaS sales cycle, and a relentless focus on exceeding quota. Core Responsibilities: Hunt, Consult, and Close The successful candidate will be accountable for the entire sales cycle, from prospecting and discovery through negotiation and close, with a dual focus on: New Logo Acquisition (Hunter Focus) Targeting & Prospecting: Proactively research, identify, and qualify net-new enterprise-level prospects within the Real Estate Solutions portfolio that align with our ideal customer profile. Value-Driven Discovery: Conduct deep-dive, consultative discovery meetings with C-level executives and key decision-makers to diagnose complex business challenges and align our SaaS solutions as the strategic answer. Pipeline Generation: Develop and execute strategic outreach campaigns (cold calling, email, social selling) to build a robust pipeline of new business opportunities that ensures consistent overachievement of sales targets. Negotiation & Closing: Lead complex contract negotiations to a productive and timely close, ensuring deal profitability and mutual success. Existing Client Growth (Upsell/Cross-sell) Relationship Expansion: Develop deep, strategic relationships with key stakeholders, approvers, and influencers within assigned current accounts. Solution Mapping: Continuously identify opportunities to upsell and cross-sell additional products, features, and solutions from the portfolio based on evolving client needs and business goals. Strategic Account Planning: Define and execute a detailed account strategy and tactical plan for key clients to maximize long-term Cotality revenue opportunities and deepen partnership. Accountability & Communication Forecasting Excellence: Maintain an impeccable level of data integrity and transparency within Salesforce (or relevant CRM). Provide accurate, timely (daily/weekly) sales activity reports and precise pipeline forecasting to the Sales Manager. Sales Manager Collaboration: Engage in high-level, proactive communication with the Sales Manager regarding all active opportunities, upsell initiatives, potential roadblocks, and strategic client developments. Adherence to all defined sales workflows and processes is mandatory. Travel & Market Engagement Market Presence: Be willing and able to travel up to 50% of the time to conduct critical face-to-face client/prospect meetings, facilitate on-site discovery sessions, and drive deal closure. Independent Field Work: Proactively schedule and conduct client/prospect meetings outside of normal industry conference cycles to drive pipeline velocity and build relationships. Industry Expertise: Continuously research and maintain an in-depth knowledge of industry trends, market conditions, and competitor activities to articulate and champion the Cotality value proposition effectively. What's in it For You: Large (~$2B+ revenue) formerly public information services and data business Durable cash flow and profitability regardless of changes in macroeconomic conditions Company certified as a global "A Great Place to Work." Remote working model- with travel Competitive compensation, uncapped commission and benefits! Career path for continued professional growth. Working with leaders that care about your professional growth! Access to our world class self-development portal, centered around you as the employee. We take pride in our work and believe in cultivating a work environment that supports and values our greatest asset: our talented employees. Job Qualifications: Proven track record of success (5+ years preferred) in a B2B SaaS "hunter" sales role, within the real estate industry and at least two years working directly with MLS's C-Level. Also should have a strong history of consistently exceeding quota. Demonstrated experience in consultative selling, navigating complex sales cycles, and closing deals with enterprise-level clients. Exceptional written and verbal communication skills, negotiation abilities, and business acumen. Proficiency in utilizing CRM software (Salesforce strongly preferred) for pipeline management, forecasting, and reporting. Experience in the Real Estate, PropTech, is a plus **Please note range listed is the potential annual base salary. This role is compensated with a OTE package with uncapped commission. Annual Pay Range: 112,000 - 140,000 USD Application Window: This opportunity is expected to remain posted through the date identified below, subject to business needs. 2025-12-29 Thrive with Cotality At Cotality, we offer more than just a job, we provide a benefits experience designed to support your whole self. From a flexible working model to competitive time off and standout health coverage with meaningful perks and growth opportunities, our package is built to help you thrive at work and in life. Highlights include: Time off: Generous PTO and 11 paid holidays, plus well-being and volunteer time off. Family Support: Up to 16 weeks of fully paid parental leave and a baby stipend. Health: Multiple medical plan options with mental health and wellness support offerings. Retirement: 401(k) with company match and vesting after one year. Financial Perks: $400 annual well-being stipend and tuition assistance up to $5,250. Extras: Recognition Rewards, Referral bonuses, exclusive discounts and more! Click here to see a comprehensive list of our benefit offerings. Please note, Qualifications, locations and experience of the individual ultimately selected for the position may impact the final actual offered compensation, which may vary from the posted range Cotality is an Equal Opportunity employer committed to attracting and retaining the best-qualified people available, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability or status as a veteran of the Armed Forces, or any other basis protected by federal, state or local law. Cotality maintains a Drug-Free Workplace. Cotality is fully committed to a work environment that embraces everyone's unique contributions, experiences and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package. We are better together when we support and recognize our differences. Privacy Policy Global Applicant Privacy Policy By providing your telephone number, you agree to receive automated (SMS) text messages at that number from Cotality regarding all matters related to your application and, if you are hired, your employment and company business. Message & data rates may apply. You can opt out at any time by responding STOP or UNSUBSCRIBING and will automatically be opted out company-wide. Connect with us on social media! Click on the quicklinks below to find out more about our company and associates
    $98k-139k yearly est. Auto-Apply 31d ago
  • Director, Client Success

    Affirm 4.7company rating

    Remote membership director job

    Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. We are seeking a Director, Client Success to lead Affirm's SMB Client Success organization, driving merchant value, retention, and revenue growth across a diverse portfolio of small and mid-sized business partners. This leader will shape strategy, optimize client success operations, and enable scalable, data-driven engagement models that empower merchants to grow with Affirm. The ideal candidate brings deep experience in customer success and account management, strong operational acumen, and a track record of building and developing high-performing teams. You'll partner cross-functionally with Sales, Marketing, Product, and Analytics to define and execute the SMB success strategy that drives merchant satisfaction and long-term profitability. What You'll Do Lead and develop a high-performing Client Success team supporting SMB merchants across multiple verticals, driving retention, expansion, and satisfaction. Define and execute the strategic vision for SMB Client Success - optimizing coverage models, playbooks, and performance metrics to scale impact efficiently. Partner closely with Sales, Marketing, and Product teams to design initiatives that deepen merchant engagement and accelerate adoption of new Affirm solutions. Use data and analytics to identify key growth opportunities, influence merchant strategies, and optimize business outcomes. Establish and maintain relationships with executive stakeholders across Affirm and within key merchant accounts to align business goals and drive mutual success. Represent the voice of the customer internally to inform product roadmap, operations, and experience improvements. Develop team capabilities through coaching, structured development, and performance management, fostering a culture of accountability and excellence. Drive operational rigor through forecasting, reporting, and consistent review of business health and team performance What We Look For 12+ years of experience in Client Success, Account Management, or related commercial leadership roles, including 5+ years leading managers or senior individual contributors. Proven track record of scaling client success or account management teams in high-growth B2B or SaaS environments; experience in payments, e-commerce, or fintech a plus. Strong strategic and analytical thinking; ability to synthesize insights into actionable plans that drive measurable results. Excellent communication, executive presence, and influencing skills; comfortable engaging at C-level with internal and external stakeholders. Experience with SMB segment strategies and scalable customer engagement models (digital-first, tiered coverage, automation, etc.). Demonstrated ability to attract, develop, and retain top talent in fast-paced, evolving environments. Compensation & Benefits Pay Grade: N Equity Grade: 12 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, which includes the annual base pay and the sales incentive target. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA On Target Earnings (CA, WA, NY, NJ, CT) per year: $237,500 - $300,000 USA On Target Earnings (all other U.S. states) per year: $211,250 - $273,750 Please note that visa sponsorship is not available for this position. #LI-Remote Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities. We're extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount We believe It's On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.
    $76k-120k yearly est. Auto-Apply 11d ago
  • Director, Client Success

    Shift Paradigm 3.2company rating

    Remote membership director job

    The Opportunity: As a Director of Client Success, you'll be the strategic partner clients turn to when they need to solve complex challenges. You'll drive commercial success across your portfolio while building trusted relationships that expand our impact. This role combines strategic thinking, consultative selling, and operational excellence to deliver exceptional client outcomes. Role Details: Location: Remote (must be based in NYC/Tri-State Area) Travel: 2-4+ client visits / month in NYC expected What You'll Accomplish: Client Partnership & Growth Own the commercial success of your portfolio, identifying opportunities and mitigating risks to exceed revenue targets Serve as a trusted advisor, understanding client business models and creating solutions that drive measurable results Lead strategic account planning to expand Shift Paradigm's footprint and deepen client relationships Navigate the full sales cycle from solution design through contract execution Responsible for the bookings revenue and margins within your accounts Strategic Leadership Architect innovative solutions during new business pursuits, collaborating across teams to create winning proposals Translate industry trends into actionable client recommendations and long-term roadmaps Champion client perspective internally, advocating for solutions that balance client needs with business objectives Drive service innovation by bringing client insights back to inform company strategy Cross-Functional Collaboration Partner with delivery and project management teams to ensure exceptional client experiences Serve as an escalation point, crafting clear solutions for complex challenges Maintain accurate financial forecasts and pipeline data Provide direct feedback and coaching to team members for continuous improvement What You Bring: Experience & Expertise Background in professional services with demonstrated success retaining and growing client relationships Proven ability to achieve business outcomes in fast-paced, entrepreneurial environments Strong business acumen with understanding of diverse business models and go-to-market strategies Marketing technology experience (marketing automation, CRM, CDP, data platforms) Skills & Capabilities Strategic thinking with ability to synthesize complex information into clear roadmaps Consultative approach to problem-solving, focusing on root causes and sustainable solutions Excellence in written and verbal communication, adapting style to audience needs Comfort with ambiguity and ability to make sound decisions with incomplete information Strong influence and persuasion skills to build consensus across diverse stakeholders Mindset Client-first orientation with genuine curiosity about different industries and challenges Results-driven approach with entrepreneurial spirit Commitment to continuous learning in sales, marketing, and technology trends Collaborative leadership style that empowers cross-functional teams About SH/FT: SH/FT is a client services business that focuses on implementing and activating technology and data to make sales and marketing work. Our people bring combined experience across technology, data & analytics, business strategy and campaign operations to accelerate our clients' businesses. We keep pace with change in modern marketing and technology in order to create both effective, scalable and future-proof solutions for our clients that span both the Fortune 500 list and emerging industry leaders. We have also built strong relationships with the world's most influential martech platforms and are key partners to them and their clients. Why SH/FT: SH/FT is a consultancy built for transformation. We bridge the gap between marketing, data, and technology to unlock growth for some of the world's most recognized brands. At SH/FT you'll shape the future of how organizations connect with their customers through intelligent architecture, scalable systems, and the power of data-driven strategy. Our Commitment to DEIB We strive to champion diversity, equity, inclusion, and belonging through our Project NEXT committee. This team of passionate internal advocates and external experts allows us to build and leverage a diverse and inclusive workforce and workplace by committing to represent and reflect the experiences, perspectives, and viewpoints of our people, partners, and communities we serve. We are committed to providing knowledge and career opportunities to the next generation of digital marketers while championing diversity and equality in the workplace. At the core of our success is our culture and dedication to maintaining a positive work environment, encouraging professional growth, and promoting the health and well-being of our employees. We do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We welcome and encourage applications from people with disabilities under the Accessibility for Ontarians with Disabilities Act. Accommodations are available on request for candidates taking part in all aspects of the selection process. This is a full remote position, however candidates must have current US work authorization. For US Candidates, this employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US. As required by law, Shift Paradigm provides a reasonable range of compensation for roles that may be hired in California, Colorado, Hawaii, New York, New Jersey or Washington. The salary range for these residents is $115,000 - $140,000 + Variable Commission. Salary is based on several factors including but not limited to role, skillset, relevant education, level of experience, certifications, etc. In addition to base salary, Shift Paradigm offers benefits such as medical, dental, vision, STD/LTD, Life/AD&D, Flexible Paid Time Off, and various other ancillary benefits and perks. No relocation assistance can be offered at this time.
    $115k-140k yearly Auto-Apply 60d+ ago
  • Director of Stakeholder Relations (Remote)

    Jobgether

    Remote membership director job

    This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Director of Stakeholder Relations (Remote). In this role, you will lead community engagement efforts in various project locations, fostering collaboration and building trust with local stakeholders. Your work will ensure that the company's values resonate within the communities served. As a pivotal figure, your efforts will directly impact the success of renewable energy projects and promote a sustainable future.Accountabilities Lead community engagement for the projects, ensuring transparency and trust. Build strong relationships with local stakeholders and act as a consistent point of contact. Effectively communicate project updates through events, materials, and media. Advocate for community input and collaborate with internal teams to address concerns. Develop partnerships that support both community and project success. Requirements 10+ years in community relations or public affairs. Strong communication and relationship-building skills. Experience with energy or infrastructure projects. Willingness to travel and passion for renewable energy. Ability to travel up to 30%-50% depending on project scope. Benefits Comprehensive benefits package including medical, dental, and vision coverage. Employee Assistance Program and flexible spending accounts. Life insurance and holiday pay. Paid time off and a competitive bonus program. Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.#LI-CL1
    $97k-139k yearly est. Auto-Apply 6d ago
  • Director of Client Relations

    Marts&Lundy 3.8company rating

    Remote membership director job

    Reports to: Chief Strategy Officer Supervises: Client Relations Team of (2) Founded in 1926, Marts&Lundy is one of the most experienced and trusted consulting firms serving mission-driven organizations around the world. For nearly a century, we have partnered with nonprofits to shape ambitious visions, strengthen fundraising performance, and build the capacity needed for long-term success. Based in the United States, Australia, Canada, and the United Kingdom, our team brings deep experience across higher education, healthcare, independent schools, and arts and culture. We combine data-informed insight with practical, creative strategy to help our clients advance their missions and achieve meaningful results. Our integrated counsel spans campaign planning, board development, annual to transformational giving, strategic planning, prospect management, analytics, communications, and talent development. We believe in philanthropy's power to transform not only the institutions we serve but the communities and causes they support. Marts&Lundy is committed to a culture of forward-thinking teams that implement today's best solutions while developing tomorrow's next innovation. Learn more at: ************************* JOB SUMMARY The Director of Client Relations is responsible for leading the execution of the firm's sales and business development efforts, writing and overseeing proposal development, managing the creation of sales materials, supervising contract development, and ensuring the integrity and strategic use of firm data. This role is pivotal in delivering high-quality, timely, and client-focused support for all business development activities, working closely with the Chief Strategy Officer to advance the firm's growth objectives. Please note this is a fully remote position. KEY RESPONSIBILITIES Sales & Business Development Execution Lead and coordinate the execution of sales and business development activities as directed by the Chief Strategy Officer. Ensure prompt, professional response to all incoming business inquiries and internal referrals. Oversee and support intake processes for prospective clients, including initial conversations and follow-up communications. Proposal & Sales Materials Development Supervise and support the development and delivery of client proposals, ensuring alignment with firm standards and prospective client needs. Write and contribute to proposals in collaboration with internal and external stakeholders. Oversee the development of sales materials to support business development efforts. Assign and manage responsibilities for proposal and sales material production across contributors. Contract Development Partner with the Contracts Administrator to supervise and assist with contract drafting, compliance, and tracking. Ensure contracts are developed in accordance with firm policies and client requirements. Provide quality assurance and strategic input on contract terms and processes. CRM Data Management Oversee the maintenance and strategic use of the firm's CRM to support sales and business development. Ensure data integrity for leads, opportunities, project budget, and business development activities to enable accurate tracking and reporting. Leverage CRM data for business insights and to inform decision-making. Team Leadership & Collaboration Supervise and mentor team members in Client Relations and Contracts, fostering a culture of excellence and collaboration. Collaborate cross-functionally with firm leadership, consultants, and operational teams to ensure seamless execution of business development initiatives. Promote continuous improvement and centralization of Client Relations services. KEY REQUIREMENTS Minimum five years' experience in sales, business development, client relations, or proposal management, preferably in a professional services or consulting environment. Proven ability to lead teams and manage multiple priorities in a fast-paced, detail-driven environment. Advanced proficiency with Microsoft Office Suite (Word, Excel, PowerPoint), CRM systems (e.g., Microsoft Dynamics, Salesforce), and related business development tools. Excellent verbal and written communication skills, with a strong customer service orientation. Strong organizational, project management, and interpersonal skills. Ability to exercise sound judgment, independent decision-making, and adapt to shifting business needs. Bachelor's degree or equivalent experience required. Experience in proposal writing and copyediting strongly preferred. Familiarity with contract development and management desired. COMPENSATION & BENEFITS We offer a competitive compensation and benefits package that includes medical/dental/ vision/life and disability, retirement, employee stock ownership plan, and a generous holiday/ vacation policy. It is anticipated that this person will work remotely with the necessary equipment and supplies to perform their duties provided by Marts&Lundy. This position will require occasional travel for firm-related business (e.g., firmwide meetings, team retreats) to include overnight and airplane travel. We are committed to diversity and building an equitable and inclusive environment for people of all backgrounds and experiences. Marts&Lundy will not discriminate based on age, race, color, gender, marital status, sexual orientation, gender identity, national origin, or religion. We especially encourage members of traditionally underrepresented communities to apply, including women, people of color, LGBTQ+ and non-binary people, veterans, and people with disabilities. Application Requirements: Please note that a resume, cover letter and salary expectations are required. Application Deadline: January 21, 2026
    $92k-137k yearly est. Auto-Apply 10d ago
  • Director, Client Relationship

    Associated Administrators 4.1company rating

    Remote membership director job

    The Director, Client Relationship directly leads a defined book of business (BOB), comprising a set of named clients, in accordance with Company guidelines, client needs, and regulatory requirements. The Director, Client Relationship acts in a mentorship role to their BOB's assigned team. "Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by /Role." Key Duties and Responsibilities Manages all aspects of the client relationship and account management activities of the assigned client(s) to retain and strengthen client relationships. Directs the execution of a defined account strategy, remaining abreast of the specific needs of each assigned client, to develop a value-based client relationship. Sets and manages client expectations and account-related activities such as identifying and developing additional service opportunities and coordinating the delivery of ZAS services. Pursues and executes cross-sell, upsell and renewal motions across their BOB. Recommends and obtains client fee increases, and partners with ZAS Legal Department to prepare contracts and amendments. Acts as liaison between the Boards of Trustees, and Professionals of the Benefit Funds with Zenith Operations Staff. Engages with client fund participants as required, for example via external retirement seminars. Partners with the Zenith Operations organization, as well as Accounting and IT, to ensure operational effectiveness in dealing with critical client issues and in maintaining top-quality client delivery. Monitors revenue, expenses, and profitability of assigned client(s) to ensure financial goals are met. Assists in the implementation of newly assigned clients. Oversees all aspects of relationships with vendors, including analysis and reporting for vendors and third parties. Reviews and approves contracts and documentation including client financial statements, Summary Plan Descriptions, benefit communications, and other documents at the direction of client and fund counsel. Implements client requirements, filings, fund communications, and changes in benefit programs at the direction of client and fund counsel. Facilitates client meetings, including agenda, report generation and follow-up. Monitors government filings and current government regulations that may affect the operations of the Company or the client. Oversees quality and quantity of work produced to ensure compliance with regulatory requirements and Plan guidelines are consistently met. (Where relevant) Mentors team, demonstrating leadership qualities consistent with management values and mission. Develops staff through performance management, goal setting, training, and effective employee relations. Responsible for lead generation from existing industry relationships including BOB referrals, and in pursuing additional funds/services with existing clients. Assists Regional President in coordinating projects related to operational improvement and efficiencies, including internal/external communications, target setting, and resource management. Performs other duties as assigned. Minimum Qualifications Education Associate's degree in a business-related field. Industry experience 5+ years of experience in client management, sales, or account management. Experience in a leadership role in client management. Prior experience in benefits, insurance, finance, or TPA environment. Professional experience working with Taft-Hartley clients and plan professionals. Working knowledge of Customer Relationship Management software or systems such as Salesforce or Smartsheet. Thorough knowledge of health and/or welfare group benefits plans and associated administration systems. Thorough understanding of compliance and regulatory procedures related to the administration and processing of health and welfare benefits. Understanding of benefits operations and processes (health & welfare and retirement), including payment of claims, interpretation of contracts, communication of benefits, etc. Skills Ability to exercise independent judgment, manage multiple priorities, and consistently deliver high-caliber results. Strong decision-making and organizational skills with the ability to optimize the use of all available resources and deliver on multiple priorities. Skilled negotiator, with confidence navigating challenging conversations including diplomatic resolution of conflicts to achieve mutually beneficial outcomes. Effective mentor to junior colleagues, helping to nurture talent within the team. Highly developed sense of professionalism, maturity, integrity, and commitment to customer satisfaction. Excellent verbal and written communication skills, including interpersonal and presentation skills. Proficient PC skills including Microsoft Word, Excel and Outlook skills. PowerPoint experience preferred. Ability to communicate effectively with all levels of an organization. Exceptional team player with the confidence and integrity to earn the confidence of the client(s) and the internal team quickly. Other Ability and willingness to travel as necessary. Preferred Qualifications Bachelor's of Business Administration degree *Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job. Duties, responsibilities and activities may change at any time with or without notice. Working Conditions/Physical Effort Prolonged periods of sitting at a desk and working on a computer. Regular travel throughout multiple states. May be required to work remotely. Must be able to lift up to 15 pounds at times. Disability Accommodation Consistent with the Americans with Disabilities Act (ADA) and other applicable federal and state law, it is the policy of Zenith American Solutions to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruiting Department at ******************************, and we would be happy to assist you. Zenith American Solutions Real People. Real Solutions. National Reach. Local Expertise. We are currently looking for a dedicated, energetic employee with the necessary skills, initiative, and personality, along with the desire to get the most out of their working life, to help us be our best every day. Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates over 44 offices nationwide. The original entity of Zenith American has been in business since 1944. Our company was formed as the result of a merger between Zenith Administrators and American Benefit Plan Administrators in 2011. By combining resources, best practices and scale, the new organization is even stronger and better than before. We believe the best way to realize our better systems for better service philosophy is to hire the best employees. We're always looking for talented individuals who share our dedication to high-quality work, exceptional service and mutual respect. If you're interested in working in an environment where people - employees and clients - really matter, consider bringing your talents to Zenith American! We realize the importance a comprehensive benefits program to our employees and their families. As part of our total compensation package, we offer an array of benefits including health, vision, and dental coverage, a retirement savings 401(k) plan with company match, paid time off (PTO), great opportunities for growth, and much, much more!
    $105k-132k yearly est. Auto-Apply 20d ago
  • Client Success Director

    Clario 4.8company rating

    Remote membership director job

    Lead designated client accounts, associated deliverables, and the overall client relationship across all Clario Business Units. As a Client Success Director, you will play a pivotal role in ensuring the satisfaction, retention, and growth of assigned clients by building relationships, understanding their needs, and guiding them toward achieving their business objectives with our products and services. You will serve as the main strategic point of contact for clients, providing exceptional support, addressing inquiries promptly, and offering tailored solutions to enhance their experience. Additionally, you will collaborate closely with internal teams such as sales, product development, operations, and customer support to advocate for client needs, drive product improvements, and ensure seamless delivery of services. What We Offer Competitive compensation Medical, dental, and vision coverage Flexible and paid time off Remote and hybrid work options Tuition reimbursement Employee assistance and wellness programs What You'll Be Doing Build and maintain strong relationships with key stakeholders and establish governance structures for assigned accounts Collaborate with clients and internal teams to develop and execute account strategies aligned with business objectives Act as the voice of the customer, managing expectations internally and externally Educate clients on Clario products and services to support growth opportunities Drive improvements in CSAT and NPS through proactive engagement and feedback translation Support cross-selling and upselling initiatives to expand account value Monitor account health, ensuring deliverables meet expectations and mitigating risks Resolve issues promptly to minimize impact on patients and end users Foster continuous improvement through collaboration and creative solutioning Convert and maintain client contacts as promoters of the Clario brand What We Look For Bachelor's degree or equivalent practical experience Minimum 5 years managing complex client accounts with a focus on commercial and service delivery performance At least 3 years in the life sciences industry; experience in clinical data endpoint collection preferred Proven ability to work independently and drive outcomes in a matrixed environment Strong communication and collaboration skills across all organizational levels Ability to manage change, prioritize effectively, and adapt to evolving needs Demonstrated account management expertise with commercial acumen and client satisfaction focus Strategic thinking and problem-solving skills with assertive, diplomatic conflict management Excellent organizational skills, adaptability, and emotional intelligence At Clario, our purpose is to transform lives by unlocking better evidence. It's a cause that unites and inspires us. It's why we come to work-and how we empower our people to make a positive impact every day. Whether you're advancing clinical science, building innovative technology, or supporting our global teams, your work helps bring life-changing therapies to patients faster. Clario is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
    $111k-141k yearly est. Auto-Apply 11d ago
  • Client Relationship Director

    Zenith American Solutions

    Remote membership director job

    The Client Relationship Director directly leads a defined book of business (BOB), comprising a set of named clients, in accordance with Company guidelines, client needs, and regulatory requirements. The Director, Client Relationship acts in a mentorship role to their BOB's assigned team. "Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by /Role." Key Duties and Responsibilities Manages all aspects of the client relationship and account management activities of the assigned client(s) to retain and strengthen client relationships. Directs the execution of a defined account strategy, remaining abreast of the specific needs of each assigned client, to develop a value-based client relationship. Sets and manages client expectations and account-related activities such as identifying and developing additional service opportunities and coordinating the delivery of ZAS services. Pursues and executes cross-sell, upsell and renewal motions across their BOB. Recommends and obtains client fee increases, and partners with ZAS Legal Department to prepare contracts and amendments. Acts as liaison between the Boards of Trustees, and Professionals of the Benefit Funds with Zenith Operations Staff. Engages with client fund participants as required, for example via external retirement seminars. Partners with the Zenith Operations organization, as well as Accounting and IT, to ensure operational effectiveness in dealing with critical client issues and in maintaining top-quality client delivery. Monitors revenue, expenses, and profitability of assigned client(s) to ensure financial goals are met. Assists in the implementation of newly assigned clients. Oversees all aspects of relationships with vendors, including analysis and reporting for vendors and third parties. Reviews and approves contracts and documentation including client financial statements, Summary Plan Descriptions, benefit communications, and other documents at the direction of client and fund counsel. Implements client requirements, filings, fund communications, and changes in benefit programs at the direction of client and fund counsel. Facilitates client meetings, including agenda, report generation and follow-up. Monitors government filings and current government regulations that may affect the operations of the Company or the client. Oversees quality and quantity of work produced to ensure compliance with regulatory requirements and Plan guidelines are consistently met. (Where relevant) Mentors team, demonstrating leadership qualities consistent with management values and mission. Develops staff through performance management, goal setting, training, and effective employee relations. Responsible for lead generation from existing industry relationships including BOB referrals, and in pursuing additional funds/services with existing clients. Assists Regional President in coordinating projects related to operational improvement and efficiencies, including internal/external communications, target setting, and resource management. Performs other duties as assigned. Minimum Qualifications Education Associate's degree in a business-related field. Industry experience 5+ years of experience in client management, sales, or account management. Experience in a leadership role in client management. Prior experience in benefits, insurance, finance, or TPA environment. Professional experience working with Taft-Hartley clients and plan professionals. Working knowledge of Customer Relationship Management software or systems such as Salesforce or Smartsheet. Thorough knowledge of health and/or welfare group benefits plans and associated administration systems. Thorough understanding of compliance and regulatory procedures related to the administration and processing of health and welfare benefits. Understanding of benefits operations and processes (health & welfare and retirement), including payment of claims, interpretation of contracts, communication of benefits, etc. Skills Ability to exercise independent judgment, manage multiple priorities, and consistently deliver high-caliber results. Strong decision-making and organizational skills with the ability to optimize the use of all available resources and deliver on multiple priorities. Skilled negotiator, with confidence navigating challenging conversations including diplomatic resolution of conflicts to achieve mutually beneficial outcomes. Effective mentor to junior colleagues, helping to nurture talent within the team. Highly developed sense of professionalism, maturity, integrity, and commitment to customer satisfaction. Excellent verbal and written communication skills, including interpersonal and presentation skills. Proficient PC skills including Microsoft Word, Excel and Outlook skills. PowerPoint experience preferred. Ability to communicate effectively with all levels of an organization. Exceptional team player with the confidence and integrity to earn the confidence of the client(s) and the internal team quickly. Other Ability and willingness to travel as necessary. Preferred Qualifications Bachelor's of Business Administration degree *Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job. Duties, responsibilities and activities may change at any time with or without notice. Working Conditions/Physical Effort Prolonged periods of sitting at a desk and working on a computer. Regular travel throughout multiple states. May be required to work remotely. Must be able to lift up to 15 pounds at times. Disability Accommodation Consistent with the Americans with Disabilities Act (ADA) and other applicable federal and state law, it is the policy of Zenith American Solutions to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruiting Department at ******************************, and we would be happy to assist you. Zenith American Solutions Real People. Real Solutions. National Reach. Local Expertise. We are currently looking for a dedicated, energetic employee with the necessary skills, initiative, and personality, along with the desire to get the most out of their working life, to help us be our best every day. Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates over 44 offices nationwide. The original entity of Zenith American has been in business since 1944. Our company was formed as the result of a merger between Zenith Administrators and American Benefit Plan Administrators in 2011. By combining resources, best practices and scale, the new organization is even stronger and better than before. We believe the best way to realize our better systems for better service philosophy is to hire the best employees. We're always looking for talented individuals who share our dedication to high-quality work, exceptional service and mutual respect. If you're interested in working in an environment where people - employees and clients - really matter, consider bringing your talents to Zenith American! We realize the importance a comprehensive benefits program to our employees and their families. As part of our total compensation package, we offer an array of benefits including health, vision, and dental coverage, a retirement savings 401(k) plan with company match, paid time off (PTO), great opportunities for growth, and much, much more!
    $85k-136k yearly est. Auto-Apply 60d+ ago
  • Client Success Director

    Psi Services 4.5company rating

    Remote membership director job

    **Title:** Client Success Director **Salary:** $95K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** The Client Success Director in the Client Success team has responsibility for managing and growing an existing portfolio of clients, ensuring that the delivery of services meet the scope of the individual contracts and do so in a manner consistent with PSI's world class service culture. This role is part of a team that is one of the primary points of contact for our clients and has responsibility for the retention and development our client relationships. The Client Success Manager is therefore an owner of relationships with clients and are their internal advocate. This role is a full-time permanent position, Monday to Friday during typical office hours. There will be up to 20% travel required for events, meetings and workshops. Day-to-day, this role can be performed remotely. **Role Responsibilities** - Work to renew client contracts and to expand usage of services. - Meet and exceed sales objectives for new business and retention. - Be accountable for maintaining, reporting, and measuring data through Salesforce and other internal systems. - Ensure contractual commitments and service level agreements are being met. - Build relationships with the client's senior stakeholder to understand their initiatives. - Conduct account reviews delivering ROI and insights to the client. - Foster a positive client relationship by overseeing client requests, addressing issues, resolving escalations, and providing appropriate internal communications. **Knowledge, Skills and Experience Requirements** Bachelor's degree or related work experience may be considered. Strong previous experience in account management, program management, project management or consulting. Experience of working within a technology company or credentialing company or other high-growth culture. Proven ability to adapt and pivot to changes as part of an evolving product set **Benefits & Culture** At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $95k yearly 2d ago
  • Associate Director/Director, Clinical Development

    Crispr Therapeutics 4.6company rating

    Remote membership director job

    Since its inception over a decade ago, CRISPR Therapeutics has transformed from a research-stage company advancing programs in the field of gene editing, to a company with a diverse portfolio of product candidates across a broad range of disease areas including hemoglobinopathies, oncology, regenerative medicine, cardiovascular and rare diseases. The Nobel Prize-winning CRISPR science has revolutionized biomedical research and represents a powerful, clinically validated approach with the potential to create a new class of potentially transformative medicines. To accelerate and expand its efforts, CRISPR Therapeutics has established strategic partnerships with leading companies including Vertex Pharmaceuticals. CRISPR Therapeutics AG is headquartered in Zug, Switzerland, with its wholly-owned U.S. subsidiary, CRISPR Therapeutics, Inc., and R&D operations based in Boston, Massachusetts and San Francisco, California, and business offices in London, United Kingdom. Position Summary Reporting to the Executive Director of Clinical Development, the Associate Director or Director (AD/Dir) will provide clinical and scientific input and medical monitoring to early-stage clinical development programs. The AD/Dir will have a significant role in clinical study oversight and deliverables, including review of patient data, input on clinical trial design and execution, and preparation/presentation to leadership, at conferences, and to safety oversight committees. Responsibilities • Contribute to the scientific development of individual clinical studies in alignment with the clinical development plan, including authoring and reviewing clinical documents (e.g., protocols, investigators brochure, eCRFs, ICFs, CSRs) • Perform review of clinical trial data (safety and efficacy), including medical monitoring and assessing for consistency and completeness and providing assessments and recommendations • Contribute to the oversight in collaboration with the clinical development lead during the conduct of the study • Communicate a clear overview of trial results • Collaborate with internal stakeholders (including clinical operations, data management, statistics, safety, regulatory affairs, among others) to ensure translation of the clinical protocol into operational deliverables • Review and synthesize scientific literature and competitive intelligence to support study and program strategy • Develop scientific and protocol training presentations to support internal and external meetings; e.g., site qualification and initiation, investigator meetings, and training materials • Drive and support preparation of scientific material for conference presentations or publications • Contribute to the authoring and revision of regulatory submissions • Perform analyses and generate scientific slide decks based on clinical, translational and other datasets Minimum Qualifications • Medical Doctorate (MD, DO, or equivalent ex-US medical degree). o Associate Director: 5+ years of clinical/related research experience (including residency and fellowship) o Director: 8+ years of previous experience in clinical/related research (including residency and fellowship) or industry experience • Excellent oral and written communication skills and analytical skills • Ability to work collaboratively in a fast-paced, team-based matrix environment; ability to assume multiple roles and responsibilities and meet stretch goals • Familiarity with ICH, GCP, and relevant regulatory requirements, and strong analytical and strategic thinking skills, experience with interacting with medical monitors, development operations (preclinical, clinical operations, regulatory affairs, Quality Assurance) and clinical investigators Preferred Qualifications • Clinical experience in cardiovascular diseases; clinical or research experience with genetic medicines, prior work on cardiovascular clinical trials a plus • Advanced clinical training or a scientific degree (e.g. PhD, PharmD, MPH, etc.) is a plus. • Industry experience Competencies • Collaborative - Openness, One Team • Undaunted - Fearless, Can-do attitude • Results Orientation - Delivering progress toward our mission. Sense of urgency in solving problems. • Entrepreneurial Spirit - Proactive. Ownership mindset. CRISPR Therapeutics believes in fostering a dynamic workplace that balances remote work flexibility with the benefits of in-person interactions. Our employees work at least three days on-site, creating a collaborative work environment, where we cultivate mentorship opportunities, increase cross-functional communication and offer opportunities for our employees to connect. Certain lab based and manufacturing positions are located fully on-site. Associate Director: Base pay range of $150,000 to $190,000+ bonus, equity and benefits Director: Base pay range of $185,000 to $225,000+ bonus, equity and benefits The range provided is CRISPR Therapeutics' reasonable estimate of the base compensation for this role. The actual amount will be based on job-related and non-discriminatory factors such as experience, training, skills, and abilities. CRISPR Therapeutics, Inc. is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation or any characteristic protected under applicable law. To view our Privacy Statement, please click the following link: ***********************************************
    $185k-225k yearly Auto-Apply 60d+ ago
  • Associate Director, Business Development, Licensing (West Coast)

    Capsugel Holdings Us 4.6company rating

    Remote membership director job

    Associate Director, Business Development - Licensing Location: This is a fully remote role with frequent travel throughout the Western U.S. Ideally this person would be based on the West Coast. The purpose of this role is to seed the innovator market in given territory (N. America/West Coast) with Lonza technologies. Specifically, this role identifies and secures opportunities to grow the N. American (West Coast) Licensing customer pool based on deep market understanding and customer insights. The Associate Director will also ensure that sales activities, marketing, and communication strategies deliver on defined territory Business Development targets. What you will get: The full-time base annual salary for this position is expected to range between $175,000 to $224,000. In addition, below you will find a comprehensive summary of the benefits package we offer: Performance-related bonus. Medical, dental and vision insurance. 401(k) matching plan. Life insurance, as well as short-term and long-term disability insurance. Employee assistance programs. Paid time off (PTO). Compensation for this role will be determined by the candidate's qualifications, skills, experience, and relevant knowledge. What you will do: Drive adoption of Lonza technologies by pharma/biotech innovators by actively prospecting for and securing customers via out-licensing agreements (research evaluation agreements). Achieve N. America (West Coast) Business Development goals which contributes to an overall team goal and is typically expressed as numbers of specific deal types. Collaborate with Marketing, Business Development and Account Managers across Lonza Platforms and other functions within the business unit to design, implement, and deliver marketing, business development, and communication strategies. Drive achievements through N. America (West Coast) focused marketing campaigns including attending relevant conferences, roadshows, and digital programs. Provide feedback from customers to internal stakeholders, including relevant business unit team members to ensure we evaluate ways to continuously improve our licensing product offerings. Contribute to strategic planning activities to maximize Licensing goals in N. America (West Coast). Work with relevant Lonza colleagues and assess relevant market research to establish a thorough understanding of the innovator ecosystem in N. America (West Coast) in order to define the Licensing market opportunity, customer perspectives, and competitor analysis. What we are looking for: Strong hunting and prospecting skills with proven Pharma business development / direct sales experience and significant contact network within innovative Pharma/Biotech industry in N. America Demonstrated negotiation and presentation skills, strong business awareness and commercial acumen Bachelor's degree Experience in use of Salesforce or similar CRM in managing opportunity and lead pipeline. Strong interpersonal and communication skills. Creative, adaptable, capable of self-motivation and independence Strategic and critical thinker, able to process market information, identify opportunities and develop appropriate strategies to realise them Highly collaborative: Able to work effectively in a matrix organisation and inspire and motivate colleagues in distant locations to collaborate on common goals Fundamental understanding/experience with biologics manufacturing along with basic scientific background to understand the principles of bioprocess technology and biotherapeutics (i.e. antibodies, proteins, DNA, gene therapies, cell therapies) Fundamental understanding of Intellectual Property, in general, and as it applies to N. America Fundamental understanding and awareness of pharma/biotech regulation in N America Ability to travel as required. About Lonza At Lonza, our people are our greatest strength. With 30+ sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence, Passion and Integrity reflect who we are and how we work together. Everyone's ideas, big or small, have the potential to improve millions of lives, and that's the kind of work we want you to be part of. Innovation thrives when people from all backgrounds bring their unique perspectives to the table. At Lonza, we offer equal employment opportunities to all qualified applicants regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other characteristic protected by law. If you're ready to help turn our customers' breakthrough ideas into viable therapies, we look forward to welcoming you on board. Ready to shape the future of life sciences? Apply now.
    $175k-224k yearly Auto-Apply 55d ago
  • Associate Director, Market Development - Mid-West

    Orca Bio 4.1company rating

    Remote membership director job

    More than one million people in the United States today are fighting blood cancer. While a traditional allogeneic stem cell transplant has been the best hope for many, the transplant itself can prove fatal or lead to serious conditions, such as graft vs. host disease. Orca Bio is a late-stage biotechnology company redefining the transplant process by developing next-generation cell therapies with the goal of providing significantly better survival rates with dramatically fewer risks. With our purified, high-precision investigational cell therapies we hope to not only replace patients' blood and immune systems with healthy ones, but also restore their lives. Summary: The Associate Director, Market Development, West is a senior field-based position within the US commercial organization focused on commercial Key Opinion Leader (KOL) relationship engagement, market insight generation to inform marketing strategy, brand and disease awareness messaging, promotional speaker training and development, and key Center of Excellence (COE) profiling. Reporting to the Head of Marketing and New Product Planning, the Market Development team is a field-based extension of the Marketing team and will work closely with field Sales, Medical Affairs, and other cross-functional members of the Commercial team. They will be instrumental in facilitating COE onboarding prior to and during the Commercial launch of Orca-T, creating Brand strategy, and developing Brand tactics. Essential Duties & Key Responsibilities KOL Development Design and execute KOL engagement strategy, including relationship development, message alignment and evaluation, scientific and product feedback, and targeted marketing initiatives Assume HCP-facing responsibility for the Marketing team in influencing KOL understanding of unmet need in allo HSCT, obtain and synthesize messaging feedback, and implement positioning and messaging adjustments Manage Commercial KOL engagement planning and execution at major congresses Brand Strategy and Regional Marketing Leverage KOL insights to inform Brand strategy, positioning, and messaging during the Brand Building process Regional congress strategy and execution, KOL engagement, exhibit staffing, strategic sponsorship management, Brand Plan insight and support, advisory board content and execution. Management of regional marketing budget Promotional Physician Speaker Bureau Identification, recruitment, and coaching of KOL speakers Vendor selection and management Content creation and PRC approval Bureau management and program execution Commercial COE Profiling and Insights Identify KOL champions and lead KOL-specific scientific education and clinical alignment Contribute to cross-functional pre-onboarding, multi-domain profiling of select ATCs Internal Collaboration to Optimize Launch Readiness and Execution Integration and strategic planning with regional cross-functional team, including Market Access, Medical Affairs, and Commercial Operations Interaction with all levels of the Sales Force to ensure effective communication, alignment, prioritization and implementation of Brand tactics Comply with all laws, regulations and policies that govern the conduct of Orca Bio activities Minimum Qualifications Extensive experience in hematology/oncology and allogeneic bone marrow transplant sales or marketing; field-based marketing experience preferred Leukemia and/or bone marrow transplant clinical fluency Academic center account experience Launch experience Demonstrated ability to work cross functionally with other teams 10+ years of related experience with a BA/BS degree in a related discipline, advanced degree preferred (MA/MBA/PharmD) Ability to travel ~50% of the time (will include overnight travel) Preferred Qualifications Experience working in-house at a small or mid-sized biotechnology company Experience at a company progressing from clinical stage through commercialization Cell therapy or immune-oncology experience Who we are We are driven by a passion for science and compassion for patients. We act with urgency to ensure our treatments are one day accessible to all who need them. We live by our core values of passion, courage, and integrity. Excellence in our work means the chance to unlock a better quality of life for our patients, and with that comes tremendous responsibility. We innovate on a path that hasn't been paved. We embrace an entrepreneurial spirit and take calculated risks to achieve our mission. We aren't afraid to ask “why not” and challenge the status quo. We maintain a start-up culture of camaraderie and leadership by example, regardless of title. We're proud to be an equal opportunity employer, and recognize that celebrating our differences creates stronger, lasting solutions that better serve our team, our patients and their healthcare providers. Notice to staffing firms Orca Bio does not accept resumes from staffing agencies with which we do not have a written agreement and specific engagement for a particular opening. Our employment activities, inquiries and offers are managed through our HR/Talent team, and all candidates are presented through this channel only. We do not accept unsolicited resumes, and we rarely outsource recruitment.
    $84k-136k yearly est. Auto-Apply 10d ago
  • Sr. Manager/Associate Director, Global Market Development, Analytical Services Division

    Invitrogen Holdings

    Remote membership director job

    As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. As Senior Manager (or Associate Director), Market Development, you'll play a pivotal role in bringing our innovative scientific Analytical Services Division solutions to market-designing global marketing strategies that spark demand, fuel growth, and connect breakthrough products with customers who are transforming science and healthcare worldwide. In this highly visible role, you will: Lead the creation and execution of integrated, data-driven marketing programs for our ASD group across a dynamic, global matrix organization. Partner closely with cross-functional teams, translate market insights into compelling go-to-market strategies, identify new growth opportunities, and deliver campaigns that drive measurable impact and revenue. Guide diverse teams, influencing senior stakeholders, and building strong partnerships across the business. Your work will directly shape our market presence while advancing our mission to enable our customers to make the world healthier, cleaner, and safer. If you're energized by global impact, strategic ownership, and the chance to influence how cutting-edge science reaches the world, this is your opportunity. EDUCATION AND EXPERIENCE: Bachelor's degree in marketing, Business, Life Sciences, or a related field with 8+ years of marketing experience or Advanced degree with 6+ years of experience. Previous experience developing and executing successful product launches and go-to-market strategies that provides the knowledge, skills, and abilities to perform the job (comparable to 8+ years' experience) 3+ years of people management experience, with a proven ability to lead, develop, and inspire teams In some cases, an equivalency, consisting of appropriate education, training, and/or directly related experience will be considered sufficient for an individual to meet the requirements of the role. KNOWLEDGE, SKILLS AND ABILITIES: Deep understanding of core marketing fundamentals, including market segmentation, demand generation, positioning, and integrated campaign development Strong analytical and problem-solving skills, with the ability to translate market data and performance metrics into actionable insights Proven success in digital marketing across multiple channels, including web, social media, email, and search Ability to engage and influence stakeholders Matrix organization navigation Location: Remote US or UK. Relocation assistance is NOT provided. *Must be legally authorized to work in your country of residence without sponsorship. *Must be able to pass a comprehensive background check. In the US, this includes a drug screening. The annual salary range estimated for this position is $115,000- $135,000 USD in North Carolina. This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. At Thermo Fisher Scientific, we are committed to fostering a healthy and harmonious workplace for our employees. We understand the importance of creating an environment that allows individuals to excel. Please see below for the required qualifications for this position, which also includes the possibility of equivalent experience: Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner. Able to work upright and stationary for typical working hours. Ability to use and learn standard office equipment and technology with proficiency. Able to perform successfully under pressure while prioritizing and handling multiple projects or activities. May require 10-25% travel
    $115k-135k yearly Auto-Apply 3d ago
  • Associate Director, Data Engineering and Development

    Choreo

    Remote membership director job

    Choreo is a wealth management firm built on an interconnected network of financial advisors with a shared vision servicing entrepreneurs, CPAs, and individuals with a forward-thinking approach to financial planning to translate wealth into fulfillment. With over 200 employees and 40+ locations across the country, we are here to serve our clients beyond what is expected. Choreo is seeking a versatile Data Engineer & Power Platform Specialist to join our technology team. This role centers on developing, maintaining, and optimizing SQL-based data pipelines that power firmwide reporting and analytics. In addition, this position will contribute to innovative projects across the Microsoft Power Platform-helping to expand automation, enhance Power BI dashboards, and support data integration initiatives tied to M&A activity. The ideal candidate thrives at the intersection of data engineering, analytics, and business enablement, bringing both technical expertise and creative curiosity to the role. Primary Responsibilities: SQL Development & Data Engineering Provide leadership of the Performance Team, ensuring effective use of Black Diamond for data aggregation, performance reporting, and regulatory reporting. Design, build, and maintain ETL processes and SQL pipelines that power enterprise reporting and analytics. Develop, optimize, and document SQL Server stored procedures, views, and data transformations. Ensure high-quality, well-structured, and auditable data across Choreo's production systems. Support data conversions and integration efforts during M&A onboarding projects. Analytics and Power BI Enhance existing Power BI datasets, reports, and dashboards based on advisor and leadership feedback. Improve data models for scalability, performance, and ease of maintenance. Partner with business teams to translate requirements into meaningful analytics solutions. Power Platform and Automation Build and maintain low-code automations and integrations using Power Automate and Power Apps. Explore and experiment with emerging AI tools and capabilities (e.g., Copilot Studio, ChatGPT) to streamline processes. Support internal innovation projects designed to streamline workflows and improve the client experience. Basic Qualifications: Bachelor's degree required with a preference for computer science or a related focus. 3 to 6 years of experience in SQL data engineering, ETL, or related analytics roles. Strong proficiency in SQL and data modeling (views, stored procedures, query optimization, data modeling); experience with Microsoft SQL Server preferred. Equivalent experience with other relational databases (e.g., PostgreSQL, MySQL, Oracle) will be considered. Experience with Azure Data Services (Azure SQL Database, Data Factory, Synapse) is preferred. Equivalent experience in other cloud platforms (e.g., GCP, AWS) will be considered. Working knowledge of Power BI and the broader Power Platform required (Power Automate, Power Apps). Familiarity with APIs, JSON, and data integration patterns, and working knowledge of Python or other scripting languages used in data engineering (e.g., R, Scala). Experience with AI-driven automation tools (e.g., Copilot Studio, ChatGPT, Vertex AI) is a plus. Comfort working with version control and documentation best practices. A growth mindset-curious, collaborative, and eager to explore new technologies. Expected annual salary ranges from $120,000 to $135,000 plus incentive compensation. Salary is negotiable based on location, experience, and qualifications. Employee Benefits At Choreo, we provide a holistic, total reward offering to empower our teams in their professional and personal lives. We seek to provide employees with benefits that place an emphasis on health, happiness, and financial security. Here is what we offer: Competitive salary and bonus plan Competitive medical, dental, and vision plans Basic life and disability coverage 401(k) matching program Financial support for approved designations and courses Technical, leadership, sales training opportunities Unlimited, discretionary time off Paid parental leave Choreo is an equal opportunity employer. We are committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion.
    $120k-135k yearly Auto-Apply 38d ago
  • Associate Director of Development

    USA The Nature Conservancy

    Remote membership director job

    What We Can Achieve Together: The Associate Director of Development is responsible for building a portfolio of 100 - 125 qualified donors and developing relationships with major gift prospects, including donors with the capacity to give over $100,000 once the portfolio is developed. They will be responsible for 125 visits and 225 - 375 moves annually. They will have an annual fundraising goal of $500,000 or more, along with a goal for bequest notifications. They understand and apply the principles of developing donor strategies and plans and will foster relationships with donors, connecting donor interests to TNC's projects in Michigan and beyond. They will be responsible for direct asks to both global and local priorities to meet funding needs and they listen for opportunities for gifts of assets or other non-cash gifts, such as planned gifts and trade lands. The Associate Director of Development provides opportunities for donors to receive recognition and increase future giving. They work closely with the development team and involve appropriate partners in the field and staff at the Worldwide Office, keeping them apprised of interactions, issues or concerns, and direct questions as appropriate. They can feature the programs of the Conservancy in broad terms. They may be responsible for volunteer engagement within formal and/or informal networks. They will be required to use the Conservancy's donor database and may participate in the development of proposals. The position is a hybrid position that will require at least one day per month to be spent working from the Lansing office. Preference will be given to candidates based in Grand Rapids and western Michigan. The Associate Director of Development is required to travel frequently and as necessary and should expect to spend about 20% of their time out-the-door meeting with donors around the state. In addition, there will also be travel required for organizational meetings and trainings. They will work long, and flexible hours as needed and the work environment may involve infrequent exposure to disagreeable elements and minor physical exertion and/or strain. We're Looking for You: Have you ever asked yourself, “How can I make a difference?”, but you don't know where to go or have the time to do it? Welcome to The Nature Conservancy. You have found the solution and now you can pointedly make a difference every day! By joining our Michigan team, you will become part of a group that is a force for nature and people. Our team consists of a dedicated group who are leading the conservation effort on multiple fronts and who expertly bring strategy and action together. We're looking for an individual with fundraising or business development experience who wants to make a difference. The Conservancy is a global conservation leader and one of the top fundraising charities in the United States. What You'll Bring: Bachelor's degree and 5 years related experience or an equivalent combination. Experience building and maintaining long-term relationships with fundraising constituents. Experience in asking for and closing gifts of $25,000 or more. Experience in managing and tracking multiple prospects and donors. Experience working with cross-functional teams. Experience, coursework, or other training in fundraising principles and practices. This position requires a valid driver's license and compliance with TNC's Auto Safety Program. Employees may not drive Conservancy-owned/leased vehicles, rental cars, or personal vehicles on behalf of the Conservancy if considered "high risk drivers." To learn more about the Auto Safety Program, visit the Auto Safety information page under the FAQ section. Employment in this position will be contingent upon completion of a Vehicle Use Agreement, which may include a review of the prospective employee's motor vehicle record. Salary Information: The starting pay range for a candidate selected for this position is generally within the range of $79,040 - $83,980. This range only applies to candidates whose country of employment is the USA. Where a successful candidate's actual pay will fall within this range will be based on a variety of factors, including, for example, the candidate's location, qualifications, specific skills, and experience. Please note countries outside the USA would have a different pay range in the local currency based on the local labor market, and not tied to USA pay or ranges. Your geographic location will be confirmed during the recruitment. Who We Are: The Nature Conservancy's mission is to protect the lands and waters upon which all life depends. As a science-based organization, we create innovative, on-the-ground solutions to our world's toughest challenges so that we can create a world in which people and nature thrive. We're rooted in our mission and guided by our values, which include respect for all people, communities, and cultures. Whether it's career development, flexible schedules, or a rewarding mission, there's many reasons to love life inside TNC. Want a better insight to TNC? Check out our TNC Talent playlist on YouTube to hear stories from staff or visit Glassdoor. One goal is to cultivate an inclusive work environment so that all our colleagues around the globe feel a sense of belonging and that their unique contributions to our mission are valued. In addition to the requirements in our job postings, we recognize that people come with talent and experiences outside of a job and consider each applicant's unique experience. Please apply - we'd love to hear from you. To quote a popular saying at TNC, “you'll join for the mission, and stay for the people.” What We Bring: Since 1951, TNC has been doing work you can believe in. Through grassroots action, we have grown from a small non-profit into one of the most effective and wide-reaching environmental organizations in the world. Thanks to more than 1 million members, over 400 scientists, and the dedicated efforts of our diverse staff and partners, we impact conservation around the world! TNC offers a competitive, comprehensive benefits package including health care benefits, flexible spending accounts, a 401(k) plan with an 8% employer match, parental leave, accrued paid time off, life insurance, disability coverage, employee assistance program, other life and work well-being benefits. Learn more about our Benefits and Perks here. We're proud to offer a flexible work environment that supports of the health and well-being of the people we employ. Our recruiting process includes a rolling interview process to ensure we engage applicants in a timely manner. This means we may review applications in the order in which they are received. Once a strong candidate pool is identified, the role will be unposted. The timeline may vary depending on the expressed interest in the role, so we highly encourage candidates to apply as soon as possible. The Nature Conservancy is an Equal Opportunity Employer. Our commitment to equal employment opportunity includes the recognition that our conservation mission is best advanced by the leadership and contributions of people of all backgrounds, beliefs, and culture. Recruiting and mentoring staff to create an inclusive organization is a priority, and we encourage applicants from all cultures, races, colors, religions, sexes, national or regional origins, ages, disability status, sexual orientation, gender identity, military, protected veteran status or other status protected by law. The successful applicant must meet the requirements of The Nature Conservancy's background screening process. Do you have military experience? Visit our U.S. Military Skills Translator to match your military experience with our current job openings! TNC is committed to offering accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or an accommodation due to a disability, please send a note to ***************** with Request for Accommodation in the subject line.
    $79k-84k yearly Auto-Apply 60d+ ago

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