"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".
Job Title: Customer Support, Customer Service, Collection Representative
Location: Columbus, OH 43219, USA
Duration: 6+ Months (Contract to Full time conversion)
Pay range: $19-19.17/hr.
Job Description:
Client Support Service Professionals handle incoming phone calls regarding various service inquiries on accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.
Functional support areas include Cash Management products and services, Online (client website) and Mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to World-Class Service.
Ability to contribute in a fast paced, team-oriented environment.
Aptitude to multi-task and adjust quickly to change in a busy financial service center
About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities
ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.
$19-19.2 hourly 3d ago
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Memory Care Coordinator (LPN) - DSL Dublin
Danbury Westerville
Dublin, OH
You don't just clock in at a job. You walk in the door to a work family who wants to make the day count. We truly believe our employees and residents are a family that comes together to enjoy the good things in life, including one another. When our employees feel special, so do our residents.
We offer a great FULL TIME benefits and perks package!
Company Paid Benefits:
Short Term Disability (Guardian)-for employee only, benefit percentage 60% of salary!
Long Term Disability (Guardian)-for employee only, benefit percentage 60% of salary!
Life and AD&D (Guardian)
Health Advocate (Employee Assistance Program)-for Employee, Spouse, Dependents, Parents, and Parents in Law.
Examples that are available for help: Emotional Support-Stress, Relationships, Addictions, Mental Illness, Anger, Loss, Depression, Time Management.
Work and Life Balance Specialists
Employee Optional Benefits:
Medical (BCBS)-for Employee, Spouse, and/or Dependents.
HSA (Health Savings Account) is optional if Medical is selected. Great tax benefit!
Dental (Guardian)- for Employee, Spouse, and/or Dependents.
Vision (Guardian VSP)- for Employee, Spouse, and/or Dependents.
Additional Voluntary Life (Guardian)- for Employee, Spouse, and/or Dependents.
Additional Voluntary AD&D (Guardian)
Critical Illness (Guardian)- for Employee, Spouse, and/or Dependents.
Hospital Indemnity (Guardian)- for Employee, Spouse, and/or Dependents.
Accident (Guardian)
MetLife Legal (Legal Shield)- for Employee, Spouse, and/or Dependents.
Assistance with Adoption, Lawyers, Wills and Trusts and much more!
No waiting periods, no claim forms, no deductibles!
MetLife Pet Insurance
Wide range of coverages for your fur babies!
All dog and cat breeds are covered.
I dentity Theft (All State)
401(k)with Matching (TransAmerica)
Tuition Reimbursement
Perks :
Vacation from 90th Day of Employment
On Demand Pay Option
Bonuses :
Resident Referral Bonus Opportunities
Employee Referral Bonus Opportunities
Employees are not mandated to have the COVID-19 vaccine.
As a member of the community leadership team, this person must have business experience to direct and manage the overall administrative activities: reception and secretarial, recordkeeping, and human resources at the community level to assure that proper administrative procedures are maintained. The office manager interacts with residents and their sponsors in financial matters as well.
Responsibilities include but are not limited to:
· Plan and coordinate a therapeutic program which meets spiritual, social, emotional, physical, and intellectual needs of the resident
· Asses resident characteristics (i.e., stages, sex, ethnic background, prior lifestyles, cognitive and functional abilities) and, in conjunction with other departments, plans and organizes program content
· Monitor daily functioning of the neighborhood to ensure continuity of, and appropriate changes in the program
· Assist in developing, implementing, and conducting in service training and education of care to all staff regarding memory care programs/activities working alongside the Director of Nursing and Life Enrichment Director.
· Establish and maintain a sense of teamwork through effective communications, interaction, and team meetings. Develop and maintain cooperative relationships; inform and consult with staff regarding program and integrate with other services
· Participate in support groups at the direction of the Life Enrichment Director
· Assess the educational needs of staff regarding program and dementia-specific knowledge and works with the Life Enrichment Director to ensure appropriate education is provided
· Market the program through involvement in community organizations and participates in the local Alzheimer's and like associations
· Maintain accurate and timely documentation that complies with state regulations and community policy
· Work with management to develop and maintain written program objectives and procedures for implementation; method of evaluation
· Serve as a role model for staff regarding care of dementia resident
· In coordination with the nursing department and Director of Life Enrichment, perform a pre-admission assessment for each potential resident
· Assist with the resident's admission to ensure a smooth transition
· Assist with the adjustment of the resident and family to the community; contacts weekly for the first month post-admission
· Keep abreast of current research, new programs, and community resources which may benefit residents and families and makes referrals as appropriate to facilitate the resident's use of resources, and to promote the resident's increase level of social functioning
· Assist residents in the maintenance and adequate supply of personal clothing and other personal items
· Refer the resident/resident's sponsor internal and external services that are available to the Director of Life Enrichment
· Agree not to disclose assigned user ID code and password for accessing resident/facility information and promptly report suspected or known violations of such disclosure to the Executive Director
Preferred Skills and Qualifications:
·Must be an LPN
·Experience with Alzheimer's and other dementia individuals
· Two years of previous experience in programming: including but not limited to: POC (plan of care programs, scheduling staff, coordinating meeting with POAs and families, planning activities and working with dementia residents in an assisted living environment
· Background in nursing/ proving one on one care for seniors
· Flexible schedule, including availability to work evenings, weekends and holidays as needed
If you have a positive outlook and would like to work on a great team then we want to hear from you!
We are an Equal Opportunity Employer and considers all applicants for positions without the regard to race, color, religion, sex, national origin, age, sexual orientation, marital or veteran status, or non-job-related handicap or disability.
IND789
$35k-49k yearly est. 1d ago
Customer Service and Sales Support
Vitric 7
Columbus, OH
📋 Customer Service and Sales Support | Customer Service, Marketing, Sales |
🚨 Start ASAP
📍 Columbus, OH | 💼 Entry Level | ⏱ Full-Time
Our goal is to help our team members first master the basics of customer service and sales, client relationship building, and self-management. The Vitric 7 training program is designed to help team members strengthen communication skills, develop strong negotiation skills, and plant a foundation for great work habits that will propel them into the future.
📋 Job Summary:
This is a full-time on-site role for a Customer Service and Sales Support Representative, located in Columbus, OH. The representative will handle day-to-day tasks including being the face of our store, providing customer support, maintaining customer satisfaction, and helping to facilitate sales processes. Responsibilities include answering customer issues, problem-solving with customers, providing detailed information about products and services, assisting the sales team, and contributing to a positive customer experience.
✅ Key Responsibilities:
Promote products, services, and promotions to customers one on one.
Greet and assist customers with a friendly and professional attitude.
Provide in-depth product knowledge and recommendations to meet customer needs.
Meet or exceed retail sales goals and performance targets.
Participate in product training and stay up-to-date on promotions and new arrivals.
Collaborate with team members to ensure a smooth and effective retail operation.
🎯 Who We're Looking For:
High school diploma or equivalent; post-secondary education is a plus.
Previous experience in retail or customer service is preferred but not required.
Strong communication and interpersonal skills.
Positive attitude with a passion for customer service.
Ability to work in a fast-paced environment and handle multiple tasks.
📋 Why This Role?
This is more than just a job-it's a launchpad for your career. With our rapid growth, you'll have the opportunity to take on leadership roles and make a real impact. If you're ready to grow, lead, and succeed, we want to hear from you!
Competitive hourly wage plus commission/bonuses (if applicable)
Employee discounts
Opportunities for growth and advancement
Supportive and inclusive team environment
Ongoing training and development
$22k-30k yearly est. 2d ago
Call Center Rep - In Office
The Whittingham Agencies
Tremont City, OH
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 14d ago
Membership Representative
Partnered Staffing
Worthington, OH
Kelly Services is looking to hire several Site Logistics Operators/Material Handlers in Knoxville, TN for an industry leading chemical company. For this opportunity, you could be placed as a Chemical Finished Product Operator or a Polymers Packaging/Warehousing/Shipping Operator on a long-term, indefinite assignment. You will be working with chemicals and should be comfortable doing such - either with previous experience or the willingness to learn.
Job Description
Kelly Services is currently looking for a MembershipRepresentative for one of our top clients in Worthington, OH.
As a MembershipRepresentative, you will be Responsible for group enrollment, billing activities and maintaining assigned accounts. Our client's dynamic environment is the perfect place to take your career to the next level.
You will be working 40 hours a week, Monday to Friday from 8:00AM to 4:30PM. This is a three month long opportunity paying $15.00/hour that has the potential to be extended.
Responsibilies:
Responds to incoming calls and may initiate outgoing calls, providing customer service to plan members, providers and employer groups by answering benefit questions, resolving issues and educating callers.
Verifies enrollment status, makes changes to records, researches and resolves enrollment system rejections; addresses a variety of enrollment questions or concerns received by phone or mail.
Responsible for all billing and delinquency processes for assigned groups.
Ensures accuracy and timeliness of the membership and billing function. Responds to inquiries concerning enrollment processes.
Maintains enrollment database. Orders Identification Cards.
Determines eligibility and applies contract language for each case assigned.
Performs error output resolution for electronic eligibility and processes error discrepancy list. Bills, collects premiums and reconciles payments.
Maintains and reconciles premium bill, self-bill and individual billed accounts.
Notifies clients of premium discrepancies through payment adjustment notices and detailed audits.
Performs basic job functions with help from co-workers, specialists and managers on non-basic issues.
Job Requirements:
Requires H. S. diploma or GED
6 months - 1 years related experience; or any combination of education and experience, which would provide an equivalent background.
Verbal and written communication skills.
Organizational and interpersonal skills required.
PC proficiency.
Qualifications
Job Requirements:
Requires H. S. diploma or GED
6 months - 1 years related experience; or any combination of education and experience, which would provide an equivalent background
Additional Information
$15 per hour
$15 hourly 1d ago
Client Representative / Customer Service Representative
Tectammina
Columbus, OH
Responsible for management of all vehicles in Columbus, OH • Conduct multi-point inspection on rental returns and identify mechanical and physical concerns • Conduct routine vehicle inventory including new purchases, rental returns and vehicles in service or repair
• Manage routine maintenance of vehicles
• Ensure vehicles are properly badged, cleaned and prepped for future rentals
• Maintain positive relationships with external body & service shops
• Transport vehicles to and from service & repair facilities
• Work with body shops for damage estimates and timely repairs
• Assist transportation department in transporting inbound and outbound vehicles
• Face to face customer interaction
• Provide exceptional customer service
• Review processes and make recommendations as needed
• Other projects as designated by management
The position would report to the NE Regional Account Executive, Columbus, Ohio.
Base plus bonus potential.
Qualifications
please share your profile to *****************************
Additional Information
Job Status: Permanent / Full time postion
Eligibility: EAD GC/ GC/ US Citizen
Share the Profiles to **********************
Contact: ************
Keep the subject line with Job Title and Location
$27k-35k yearly est. Easy Apply 1d ago
Customer Service Representative
Home Genius Exteriors
Columbus, OH
About the Role:
We're hiring a Call Center Representative to join our Columbus-based team. You'll engage with homeowners who've expressed interest in our remodeling services-via phone and text-to schedule in-home sales appointments. This is a hybrid communication role focused on outbound/inbound appointment setting, not cold calling.
It's fast-paced, performance-driven, and a great fit for someone who thrives on hitting goals and delivering a polished first impression.
What You'll Do:
Make outbound calls and respond to inbound leads to schedule in-home appointments
Communicate through both phone and text platforms using our CRM
Use call scripts and templates to handle objections and guide conversations
Confirm lead information, schedule appointments, and ensure proper internal handoff
Track appointment setting metrics and strive for top-tier performance
Work closely with our sales and marketing teams to ensure a smooth lead flow
What We're Looking For:
Strong phone presence and clear verbal communication
Comfort with both call handling and high-volume texting workflows
CRM or lead management system experience preferred
Goal-driven, competitive, and coachable
Reliable, detail-oriented, and able to multitask in a busy office
Previous experience in appointment setting, call center, or inside sales is a strong plus
Compensation:
$17.50/hour base pay
Weekly bonuses based on confirmed appointment volume
Top performers regularly earn $1,000-$1,500/week total compensation
Benefits (for full-time employees):
Health, Dental, and Vision Insurance
Paid Time Off and Company Holidays
Weekly Pay
Eligible for full benefits after 30 days of full-time employment
About Us:
Home Genius Exteriors has grown from $3M to over $200M in five years, with plans to expand nationally by 2030. We're one of the fastest-growing home remodeling companies in the country, powered by a culture of performance, growth, and innovation.
If you're ready to grow your income and your career in a modern, high-energy call center-apply today.
$27k-35k yearly est. Auto-Apply 60d+ ago
Customer Service Representative
Georgesville Nissan
Columbus, OH
Georgesville Nissan is seeking a full-time Customer Service Rep./Service Support Associate with excellent customer service skills to help make our already great team even better! This individual will receive calls into the dealership, be responsible for basic accounting skills and knowledge of routine accounting functions.
What We Offer:
Comprehensive Benefits Package including Medical, Dental, Vision, Disability, life insurance and more!
401K Plan with generous employer match
Family owned and operated
Responsibilities
Receive cash, and credit card payments from customers
Answer incoming calls and scheduling service appointments. Communicate with callers in a professional, friendly and efficient manner
Positive, outgoing personality with excellent communication skills
Will work closely with members of the service team in the service drive to contribute to a positive customer experience
Qualifications
Experience with Microsoft Office suite is a plus
Positive, outgoing personality with excellent communication skills
Available to work flexible hours and some Saturday hours
Clean driving record
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$27k-35k yearly est. Auto-Apply 60d+ ago
Customer Service Representative - Columbus, OH
National Background Check
Columbus, OH
The Customer Service Representative will be responsible for managing high call volume, sales and customer service/support for NBCI. This person will be fingerprinting and speaking with customers, establish and/or solidify business relationships to generate fingerprint service business. This person will also provide general support to the office, contact customers about any fingerprinting issues when necessary, assist with departmental follow-ups, and resolve customer issues when necessary. This person will also have excellent communication skills and provide superb customer service to all customers. This person is responsible for maintaining a good rapport with all customers that come into the office.
Position Status: Full-time
Supervision Received: Reports to the Customer Service Manager, NBCI
Supervision Exercised: None
Essential Functions, Duties and Responsibilities:
Customer Service/Communications/Sales
Excellent attendance
Answer phones promptly and professionally and maintain a helpful demeanor with internal and external clients.
Practice and reinforce superior customer service skills in customer interactions on the telephone and in-person.
Greet all customers professionally and with a helpful demeanor.
Fingerprint and/or drug test all walk-in customers.
Contribute to the overall success of FastFingerprints by communicating effectively with management to ensure that company initiatives are followed.
Correspond as needed with management to communicate problems, clarify questions and issues.
Processes
Stay up-to-date on filing of forms/paperwork/phone calls.
Schedule appointments and take payments over the phone.
Retrieve calls from voicemail system daily. Ensures that all calls are returned to customers.
Ensure daily, weekly and monthly work processes and reporting are done accurately and timely.
Assist with researching accounts payables issues.
Provide general assistance to all phone callers.
Teamwork
Positively promote all goals and objectives of management within the office.
Continually seek to improve the sales experience with revised and improved processes.
Maintain a positive attitude and work environment, so as to lead by example.
Contribute to the overall success of the office by fostering a positive teamwork environment.
Continually seek to help FastFingerprints by offering assistance wherever necessary.
Minimum Qualifications:
Two or more years of customer service experience
Must have excellent attendance habits
Must be self-disciplined, have excellent communication skills and a strong work ethic
Must be a self-starter
Must be able to work in a fast-paced environment
Desired Experience:
Associate's Degree preferred
Strong customer service and communication skills
Strong Computer skills needed
Other Information:
Candidates must provide references, be able to pass a pre-employment drug screen and a fingerprint-based criminal background check.
Job Type: Full-time
$27k-35k yearly est. 60d+ ago
Customer Service Representative - Columbus, OH
National Background Check, Incorporated
Columbus, OH
The Customer Service Representative will be responsible for managing high call volume, sales and customer service/support for NBCI. This person will be fingerprinting and speaking with customers, establish and/or solidify business relationships to generate fingerprint service business. This person will also provide general support to the office, contact customers about any fingerprinting issues when necessary, assist with departmental follow-ups, and resolve customer issues when necessary. This person will also have excellent communication skills and provide superb customer service to all customers. This person is responsible for maintaining a good rapport with all customers that come into the office.
Position Status: Full-time
Supervision Received: Reports to the Customer Service Manager, NBCI
Supervision Exercised: None
Essential Functions, Duties and Responsibilities:
Customer Service/Communications/Sales
* Excellent attendance
* Answer phones promptly and professionally and maintain a helpful demeanor with internal and external clients.
* Practice and reinforce superior customer service skills in customer interactions on the telephone and in-person.
* Greet all customers professionally and with a helpful demeanor.
* Fingerprint and/or drug test all walk-in customers.
* Contribute to the overall success of FastFingerprints by communicating effectively with management to ensure that company initiatives are followed.
* Correspond as needed with management to communicate problems, clarify questions and issues.
Processes
* Stay up-to-date on filing of forms/paperwork/phone calls.
* Schedule appointments and take payments over the phone.
* Retrieve calls from voicemail system daily. Ensures that all calls are returned to customers.
* Ensure daily, weekly and monthly work processes and reporting are done accurately and timely.
* Assist with researching accounts payables issues.
* Provide general assistance to all phone callers.
Teamwork
* Positively promote all goals and objectives of management within the office.
* Continually seek to improve the sales experience with revised and improved processes.
* Maintain a positive attitude and work environment, so as to lead by example.
* Contribute to the overall success of the office by fostering a positive teamwork environment.
* Continually seek to help FastFingerprints by offering assistance wherever necessary.
Minimum Qualifications:
* Two or more years of customer service experience
* Must have excellent attendance habits
* Must be self-disciplined, have excellent communication skills and a strong work ethic
* Must be a self-starter
* Must be able to work in a fast-paced environment
Desired Experience:
* Associate's Degree preferred
* Strong customer service and communication skills
* Strong Computer skills needed
Other Information:
Candidates must provide references, be able to pass a pre-employment drug screen and a fingerprint-based criminal background check.
Job Type: Full-time
$27k-35k yearly est. 56d ago
Warehouse Customer Service Representative
Geodis Career
Columbus, OH
Shift/Schedule
First Shift: Monday-Friday 8:30am-5pm
Text DELIVER to 88300 to apply or check out more jobs at
www.workat GEODIS.com
!
GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power
A Better Way to Deliver
for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.
Look what you'll get by joining the GEODIS team!
Get Good Money - Fair pay and some jobs come with bonus opportunities.
Get the Right Job/Right Schedule - Part-time, full-time, seasonal - days, nights, weekends, and even gig work. We have the job and shift you want.*
Get Paid Early - Payday as early as you want. Access your earnings on demand.
Get Free Healthcare - Access to telemedicine from day 1 at no cost. Other benefit options include healthcare, dental, and vision at affordable costs after a short waiting period.*
Get a Break - Paid holidays, time off, short-term disability, and new parent leave are a few of the ways we support time away from work to take care of your life.*
Stay Safe - We pride ourselves on a safe, clean, and healthy work environment for everyone.
Get a Voice - We are always asking our teammates to tell us how to make their experience working at GEODIS even better.
Get Promoted - When you are ready to take the next step in your career, we will be there to support you. We promote about 10% of our warehouse workers each year.
Get a Boost - Our "GEODIS Compassion Fund" makes one-time grants to teammates who have experienced unexpected catastrophes.
Get Involved - Volunteer in your community or donate to the "GEODIS Foundation" or "GEODIS Compassion Fund".
Have FUN - Work with fun, supportive people just like you!
Find Your Place - We value diversity and seek to provide an inclusive culture. Join an Employee Resource Group, participate in an international lunch, or celebrate your heritage to find your place of belonging.
Find Your Future - Whether you are interested in the opportunity to work seasonally or looking to launch your career, GEODIS is the place!
*Eligibility varies based on location, job, employee type, or length of service.
What you will be doing:
Interacts with customers by phone, email, or in person and receives orders or changes in service.
Adjusts complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation.
Processes and inputs all customer orders and receipts. Runs stock reports to check for product availability.
Generates all related paperwork and necessary information required for customer work orders, checks all orders for special requests, and posts inventory records.
Coordinates special, last minute shipping requests with the transportation departments, expediting orders, as necessary.
Traces orders as required and notifies customers of any activity concerning their merchandise, including shipping and tracing information.
Assures proper invoicing of accounts by verifying computer generated invoices.
Maintains a good working relationship with customers by responding to all inquiries and complaints concerning receipts, invoices, shipments, inventory counts, etc., in a courteous and efficient manner.
Reports customer feedback to management, including any signs of customer dissatisfaction.
Acts as liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit changes
Performs paperwork associated with orders including the maintenance of customer files.
Performs clerical work as required including answering phone calls, operating various office machines and computers, corresponding with customers, and greeting customers and visitors in the office.
Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service and company related duties, as necessary.
Notifies management of all requested changes from the customer regarding shipping, handling, or administrative characteristics
Works with management regarding product routing for customers
For food accounts, incumbent is responsible to report food safety problems to senior management to initiate action.
Requirements:
Minimum 6 months related experience and/or training
Experience with AS400 operating systems and warehouse management systems preferred.
PC literate with experience with Microsoft Outlook, Word, and Excel
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, customers, and co-workers.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Job Duties as documented in this job description are considered “Essential Functions” and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act (1990) require that employees be able to perform “Essential Functions” of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the “Essential Functions”.
More about GEODIS
GEODIS is a global third-party logistics provider (3PL for short) powering the supply chains of some of the top brands and manufacturers. Our legacy of excellence in supply chain solutions spans decades. Come find your future with us as we shape the future of logistics. Visit
www.workat GEODIS.com
to learn more.
$27k-35k yearly est. 60d+ ago
Customer Service Representative
Craft Wholesalers
Groveport, OH
Full-time Description
Customer Service Representative Craft Wholesalers Inc. - Groveport, OH Full-Time | $15/HR | Bi-Weekly PayCraft Wholesalers Inc., a family-owned business serving customers for over 40 years, is hiring a Customer Service Representative to join our growing team. We value reliability, teamwork, and a strong work ethic-and we reward it with competitive benefits and a supportive work environment.Key Responsibilities:
Answer incoming calls and respond to customer emails and faxes
Process orders accurately and efficiently
Provide product availability, pricing, and order status updates
Handle returns, adjustments, and complaints in a professional manner
Collaborate with team members and maintain strong internal communication
Benefits:
Health, dental, and vision insurance
401(K) with company match
Paid holidays and vacation
Bi-weekly pay
Stable, long-term employment in a family-oriented company
Schedule:
Full-time | Monday to Friday |8:30am-5pm some weekends
Requirements
Qualifications:
Minimum 2 years of customer service experience
Excellent phone and communication skills
Basic computer and typing skills (typing test may be required)
Strong time management and organizational skills
Self-motivated, dependable, and proactive
Must be 18 or older
Salary Description $15/hour
$15 hourly 60d+ ago
Regional Customer Service Representative
Advanced Drainage Systems
Hilliard, OH
Advanced Drainage Systems is a leading manufacturer of stormwater and onsite septic wastewater solutions, committed to sustainability and innovation. With a vast manufacturing and distribution network, we deliver high-quality products across multiple industries while recycling over half a billion pounds of plastic annually. At ADS, we foster a culture where diverse perspectives drive better ideas, ensuring every employee feels valued, heard, and empowered to make an impact.
Responsibilities
Summary:
The Regional CSR serves as a trusted point of contact for assigned regional customers, providing comprehensive order management and relationship support. This role ensures timely resolution of customer issues, proactive communication, and collaboration with internal teams to deliver exceptional service and operational efficiency.
Primary Job Responsibilities:
The responsibilities of this position include, but are not limited to:
• Act as primary contact for regional customers, managing orders and ongoing relationship needs
• Own processing customer order issues end-to-end, ensuring timely and accurate resolution
• Ability to make changes or decisions on order priority based on customer requests, while considering ADS interests
• Proactively communicate with customers regarding order delays, changes, or issues
• Collaborate with cross-functional teams to resolve customer concerns effectively
• Maintain accurate records of all customer interactions and adhere to standard operating procedures and business rules
• Flex to support other customers within the zone as needed based on staffing capacity or business demand
• Perform special projects and other duties as assigned
Job Skills:
This position should possess the following skills/knowledge:
• Strong customer service skills with excellent written and verbal communication.
• Deep understanding of regional customers, products, and business context.
• Problem-solving ability to address inquiries and make informed trade-offs.
• Adaptability to changing workloads and priorities; ability to work independently and remotely.
• Proficiency in systems such as Oracle, Esker, Salesforce.
• Collaborative mindset and ability to work effectively across functions.
• Willingness to travel occasionally for customer or team engagements (as required).
• Flexibility to work beyond 40 hours per week when business needs are required.
KPIs / Performance Metrics:
On-time in-full (OTIF) and order
Customer satisfaction and issue resolution
Queue health and turnaround time across assigned team such as order entry, email/phone inquiries, and credit resolution.
Attendance, engagement, and teamwork
Process adherence (SOPs, business rules) and continuous improvement
Preferred Experience:
At least one year with Advanced Drainage Systems working within the Order Management team or 2+ years' experience in Customer Service that includes responsibility for external customer interactions
Training Requirements:
Product / Customer: Regional product codes (stock & MTO), customer standard orders, business context.
Systems:Oracle GOP, Esker, Salesforce, C3, Maverick.
Processes: End-to-end order process, Apollo business rules, standard operating procedures.
Physical Requirements:
Primary functions require sufficient physical ability and mobility to work in an office or remote setting, operate office equipment (computer, keyboard, mouse), and verbally communicate to exchange
Company Benefits:
Health & Welfare Benefits: Medical and prescription drug plans, telemedicine (with medical plan), High-Deductible Health Plan (HDHP) and Health Savings Account (HSA), dental and vision plans, virtual physical therapy*, an employee assistance program (EAP)*, and voluntary accident, critical illness, and hospital indemnification programs.
Financial Benefits: Retirement 401k program with company match, an employee stock purchase plan (voluntary), financial wellness planning*, paid parental leave*, flexible spending accounts (FSA) for child care and health care, short-term and long-term disability*, basic life insurance, accidental death and dismemberment (AD&D)*, adoption financial reimbursement*, tuition reimbursement*, voluntary life insurance (for employees, spouses, and children), and voluntary identity theft and fraud protection.
*100% paid by ADS.
Why Join ADS?
Growth Opportunities & Global Presence: With a global network of approximately 70 manufacturing plants and 40 distribution centers, ADS offers extensive opportunities for career growth and development in various locations around the world.
Inclusive and Creative Work Culture: ADS fosters a culture of passion, innovation, and continuous improvement, empowering employees to shape industry-leading solutions. We value diverse perspectives, recognizing that they drive better ideas, processes, and performance. Our workplace is built on respect, inclusivity, and shared responsibility, ensuring every team member feels valued and contributes to our collective success.
Innovative & Sustainability Focused: Advanced Drainage Systems is one of the largest plastic recyclers in North America, ensuring over half a billion pounds of plastic is kept out of landfills every year.
Learn More: ********************************
EEO Statement
ADS supports an inclusive workplace that values diversity of thought, experience, and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. ADS is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
$27k-35k yearly est. Auto-Apply 11d ago
Customer Service Representative
Jeg's Automotive, LLC 4.2
Delaware, OH
Customer Service Associate
Job title: Customer Service Associate
Job type: Full Time
Hours of Operation: 4 days - 10 hours shifts
(schedule varies based on business needs)
The JEGs Story:
Why do millions depend on JEGS for their high-performance car parts? It's simple - from the iconic mail-order catalog to a fully stocked e-commerce experience, we have built a preferred destination for every gearhead, professional racer, weekend warrior and restoration guru who wants to take their vehicle to the next level.
Job Summary:
JEGS has immediate openings for experienced Customer Service Associates to work in our Columbus, OH or our Delaware, OH Call Centers. If you are passionate about providing quality customer service and enjoy working in a high-volume customer-focused environment, this could be your opportunity.
Key Responsibilities:
Professional Customer Service: Deliver a high level of professional, courteous and personalized customer service in all interactions.
Customer Inquiry Response: Answer customer inquiries through various channels (phone, email, support tickets) in a timely and accurate manner.
New Account Creation: Gather all required information to onboard new customers, including but not limited to name, phone number, email address, and shipping and billing information.
Account Updates: Update customer account information as needed, ensuring data accuracy and integrity.
Documentation of Customer Interactions: Accurately document customer conversations, interactions and transactions for future reference and quality assurance.
Customer Complaint Handling: Effectively manage and resolve customer complaints with professionalism and empathy, ensuring customer satisfaction.
Product & Service Knowledge: Provide clear and concise information regarding products, services and company policies to customers.
Order Processing: Efficiently process orders, ensuring accuracy and attention to detail in all transactions.
Shipping Status Checks: Track and provide updates on the status of customer orders, shipments and deliveries.
Upselling & Cross-Selling: Utilize sales techniques to upsell and cross-sell products or services based on customer needs and preferences.
Core Skills:
Customer Service Experience: 2+ years of customer service experience in a call center environment, with a proven track record of delivering excellent service.
Problem-Solving & Decision-Making: Strong problem-solving abilities and sound decision-making skills to handle customer concerns effectively and efficiently.
Customer Satisfaction Focus: Ensure complete customer satisfaction by addressing concerns, offering solutions and following up as needed.
Attention to Detail: Demonstrate a keen eye for detail when processing orders, updating accounts and tracking customer interactions.
Complaint Acknowledgment: Acknowledge customer complaints promptly by professionally demonstrating attentiveness to their concerns.
Verbal and Written Communication: Strong verbal and written communication skills with an upbeat, concise and professional tone.
Preferred Skills:
Complaint Acknowledgment: Acknowledge customer complaints promptly and professionally, demonstrating attentiveness to their concerns.
Active Listening: Apply active listening skills to understand customer needs, identify issues and provide appropriate solutions.
Microsoft Office 365 Proficiency: Proficient in Microsoft Office 365 suite (Word, Excel, Outlook and Teams) with strong computer aptitude.
Positive Attitude: Maintain a positive, solution-focused attitude even in challenging situations.
Time Management: Effectively prioritize tasks and manage time to ensure all customer needs are met promptly.
Multitasking: Ability to handle multiple customer inquiries and issues simultaneously while maintaining a high level of service.
What We Offer:
JEGS offers a comprehensive benefits package that includes medical/dental/vision/Rx insurance, Short-term and Long-term disability, company-paid life insurance, a business-casual dress environment, 401K and profit-sharing retirement plans, holidays, PTO, Floating Holidays, an associate product discount and weekly pay.
$26k-32k yearly est. Auto-Apply 8d ago
Float Member Services Representative
Bridge Credit Union 3.9
Powell, OH
Here at Bridge Credit Union, we strive to serve our communities with excellence at every opportunity by expanding our borders and creating new and improved ways to serve. Without our dedicated staff, we would not be able to reach our goal of great service! If you are looking to expand your knowledge, develop in your career and grow within a rapidly growing company, this opportunity may be for you!
We offer: Affordable health and vision insurance
Free dental insurance
401K plan with up to a 5% match,
Accrued vacation and injury/illness leave
Short-term and Long-term Disability
Life insurance
And more!
Must be willing to travel.
Qualifications:
High school graduate or equivalent.
Required knowledge:
Cash handling..
Good communication skills. Professional appearance, dress, and attitude.
The ability to operate related computer applications and business equipment including adding machine, copy machine, coin and money counting machines, and telephone. Data entry skills.
Work Schedule
Full time position
Monday - Friday 9 a.m. - 5 p.m.
Saturday 9 a.m. - 1 p.m.
Job Description:
Responsible for providing a variety of paying and receiving functions for members in person, via phone, electronically, and through the mail, including but not limited to processing deposits, withdrawals, loan payments, cashiers' checks, money orders, and cash advances. Balances each day's transactions and verifies cash totals. Performs a broad variety of member services functions such as opening and closing accounts, renewing certificates, and assisting members with account inquiries and problems. Answers members' questions regarding Credit Union services provided and performs a variety of account maintenance duties. Actively cross-sells Credit Union services. Performs specific assigned duties and assists other Member Services Representatives/Specialist with duties as required. Serves members promptly and professionally. Acts as a daily vault teller, when needed.
$22k-28k yearly est. 5d ago
Customer Service Representative
Andvaris
Springfield, OH
We are looking for a Customer Service Professional who will serve as the voice of our organization and our clients. You are highly valued as our customers' primary point of contact, and we are very much invested in your success in this role. Providing excellent customer service is a top priority for us! Provide front-line, direct contact with customers when filing claims over the phone. Inform customers of the organization's products and services.
Schedule and Shift:
Paid Training
Training: Monday to Friday - For four weeks
Schedules will be determined during training
Must be available to work Monday through Friday, between 6:00 am and 6:00 pm PST
Full-Time On-site
Primary Job Responsibilities:
Files claims by collecting pertinent information from customers.
Answers routine questions, resolves fundamental problems, and refers more difficult items to higher-level team members for guidance.
Follows standard screens/scripts to perform most tasks, can navigate a computer-based system, and maintains and updates company records as needed.
Processes and determines coverage by reviewing forms and other applicable records.
Maintains professionalism and effectively interacts with all contacts, both internal and external.
Maintains department quality standards and performs job duties as directed by the supervisor.
Qualification:
Minimum high school diploma or GED
A minimum of 6 months of experience in a call center
Excellent Customer Service skills
Excellent verbal and written communication skills
Basic problem-solving skills
Experience with Microsoft-based programs and computer products
An acute attention to detail/accuracy and practical note-taking/documenting skills
Must be able to handle/process high call volumes, at times, while adhering to scheduled breaks/lunches by business needs.
Experience in similar customer service functions or call center experience.
Demonstrates professionalism when dealing with customers.
Demonstrates an understanding of complex technical or functional information, products, and services.
Adjusts actions in response to shifting priorities and rapid change.
Benefits:
Health, Dental, and Vision
401k
$27k-35k yearly est. 60d+ ago
Virtual Customer Service Representative
Meron Financial Agency
Newark, OH
Why Meron Financial Agency?
Are you working hard but not getting paid what you're worth? Or maybe you're earning well but sacrificing your time, freedom, and peace of mind?
At Meron Financial Agency, we believe you can have both: financial success
and
a life you love.
We're not just building careers-we're building leaders, entrepreneurs, and legacies. Whether you're brand new to the industry or a seasoned pro, we'll give you the mentorship, tools, and proven system to help you grow without limits.
And the best part? No cold calling. You'll only connect with people who already asked for help protecting their families.
Why Agents Choose Us
Leads - No chasing, no begging
Ownership Pathway - Build your own agency
Hands-On Mentorship - Learn directly from top leaders
Cutting-Edge Tech & Training - Work smarter, not harder
Incentive Trips & Recognition - See the world while being celebrated
Partnerships with 60+ A+ Rated Carriers (Foresters, Mutual of Omaha, Transamerica, Americo, and more)
The Bigger Picture
Performance bonuses and capital opportunities
True work-life balance-design your schedule, your way
Passive income and long-term wealth-building options
A culture where people come first
What You Can Expect
Commission-Only with
uncapped earning potential
Average new agents earn $800-$1,200 per policy
Part-Time: $50K+ your first year
Full-Time: $80K-$300K+ your first year
Agency Owners: $200K-$500K+ annually in system-driven income
What We're Looking For
Driven, coachable individuals who want to make a real impact
Must live in the U.S.
Must be a U.S. citizen or legal/permanent resident
Don't just dream it-build it. Apply today and start creating the freedom, impact, and income you deserve.
$27k-35k yearly est. Auto-Apply 5d ago
Member Service Representative (MSR)
CME Federal Credit Union 3.3
Columbus, OH
Full-time Description
At CME, we believe in Banking That Has Your Back. As an employer who is ranked as one of the Best Employers in Ohio and is the recipient of several Top Work Places award, we have the backs of our Associates as well! Here are just some of the benefits our Associates receive:
4 weeks of paid time off each year
11 Paid holidays every year
401(k) match of up to 6%
Career advancement opportunities
A strong health and wellness program with health and financial rewards
Annual Mental Health Day
Annual bonus potential
Strong work/life balance
Pet bereavement leave
And so much more!
A financial institution in central Ohio, CME Federal Credit Union was started by the local heroes of our community - City of Columbus Fire and Police Departments. We now offer financial services to everyone in Franklin County and the 7 surrounding counties and remain dedicated to serving those who serve our community! Everything we do has just one mission, to offer strong financial solutions!
CME Federal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Requirements
We are currently looking for a full time Member Service Representative (MSR) to be a financial hero to our members! Our hero's mission is to . . .
Provide outstanding service
Build strong relationships with members and co-workers.
Assist members with new and existing memberships, deposit accounts, and account maintenance.
Uncover and suggest financial services to meet the member's needs.
Take initiative and find solutions.
Assist members on the teller line as needed and accurately perform member requests.
To complete this mission, our financial hero needs to be friendly, approachable, and empathetic with strong listening skills. Our hero also needs to be an internally motivated problem solver that is passionate about helping people. Being accurate, detail oriented, adaptable, and flexible is a must. At a minimum, our hero needs to have a high school diploma or equivalent along with at least 1 year consistent service, sales, and/or cash handling experience. Financial institution experience is preferred.
Do you have what it takes to be a financial hero?! If so, click the Apply button!
Salary Description $18.00
$24k-27k yearly est. 10d ago
Customer Service Representative
DSV Road Transport 4.5
Lancaster, OH
FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to *************.
DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at ***********
Location: USA - Lancaster, 35 Technology Pl
Division: Solutions
Job Posting Title: Customer Service Representative - 105911
Time Type: Full Time
Position Description Summary:
Responsible for providing and maintaining effective customer service and satisfaction; provide information to resolve customer shipment related issues; interact with management and warehouse personnel to establish service criteria and meet customer requirements.
Principal Accountabilities (The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations.):
* Assist customers with requests and requirements pertaining to pick-up and deliveries, tracing shipments, POD information, rate quotes, and special handling
* Interact with management and warehouse personnel to establish service criteria and meet customer requirements
* Follow up with customers and other departments to resolve invoice problems and discrepancies
* Communicate with customers, coworkers, and other departments to facilitate the movement of freight and associated paperwork that require special handling
* Accurately input into and retrieve information from the system
* Audit air bills for completeness and accuracy. Research and maintain filings of air bills
* Reconcile driver pickup and delivery manifests
* Read, decode, and decipher freight coding in order to expedite freight movement and tracking process
* Record damaged shipments and misrouted freight on applicable reports
The individual in this position must be capable of performing all of the essential functions with or without a reasonable accommodation.
Working Environment:
Assignment Complexity - Work on assignments that are complex in nature where considerable judgment and initiative are required in resolving problems and making recommendations.
Accountability - Use ability as a skilled specialist in accordance with corporate policies and procedures to complete complex tasks in creative and effective ways.
Impact of Decisions - Errors detectable upon supervisory review. Identifiable impact on corporate operations and fiscal health.
Working Relationships - Regularly interact with peers and management concerning matters of complex scope and discretion.
Scope - Work on problems complex in scope. May determine methods and procedures on new assignments and may provide guidance to other nonexempt personnel.
Essential Functions:
Must be able to pass any federal/state/local government, airport, or company-required background checks, clearances, and/or drug and alcohol tests.
Knowledge and Skills (The following minimum requirements are normal guidelines and should not constrain the advancement of otherwise qualified personnel):
This is a senior level position. Proficient with Windows OS, Word, and Excel. Must be able to type 45 WPM. Good interpersonal skills required. High school diploma or equivalent required. Generally prefer 3-6 years of experience.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV - Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.
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$27k-35k yearly est. Easy Apply 11d ago
Customer Service Rep(02202) - 1027 W Hunter St
Domino's Franchise
Logan, OH
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Customer Service Representative: The
following general description applies to all Customer Service Representatives .please read the information listed below.
ABOUT THE JOB: You got game? You got
spring in your step? You want the best job in
the world! And schedules that work with you,
not against you? That's right, we live to beat
the rush and make it possible to make, bake or
take pizzas during the hungry hours of the day
and night, part or full time. You'll have plenty of
time left over for school, hanging with your
friends, or whatever. Sound good? Even if you
just need a second job for some extra cash,
Domino's Pizza is the perfect place for you.
We are searching for qualified customer
service reps with personality and people skills.
We're growing so fast it's hard to keep up, and
that means Domino's has lots of ways for you
to grow (if that's what you want), perhaps to
management, perhaps beyond. Whether it's
your hobby, main-gig, or supplemental job,
drop us a line. We're bound to have just the
thing for you.
JOB REQUIREMENTS: You must be 16 years
of age or older.
General Job Duties for All Store Team
Members: Operate all equipment. Stock
ingredients from delivery area to storage, work
area, walk-in cooler. Prepare product. Receive
and process telephone orders. Take inventory
and complete associated paperwork. Clean
equipment and facility approximately daily.
Training: Orientation and training provided on
the job.
Communication Skills: Ability to communicate
verbally with customers and co-workers to
process orders both over the phone and in
person on our touch screen computer system.
Applicants must have a clear and upbeat
speaking voice when communicating with
customers on the phone.
Essential Functions/Skills: Applicant must have
the ability to add, subtract, multiply, and divide
accurately and quickly (may use calculator).
Must be able to make correct monetary
change. Possess verbal, writing, and telephone
skills to take and process orders. Motor
coordination between eyes and hands/fingers
to rapidly and accurately make precise
movements with speed. Ability to enter orders
using a computer keyboard or touch screen
REMEMBER WE ARE LOOKING FOR
PEOPLE WHO ARE:
Clean Cut & Personable
Outgoing & Energetic
Dependable, Reliable & Punctual
Prompt & Responsible
Quick Learner & Self Motivated