How to hire a membership sales representative

How to hire a membership sales representative, step by step

Here's a step-by-step membership sales representative hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a membership sales representative job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new membership sales representative
• Step 8: Go through the hiring process checklist

What does a membership sales representative do?

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1. Identify your hiring needs

   The membership sales representative hiring process starts by determining what type of worker you actually need. Certain roles might require a full-time employee, whereas part-time workers or contractors can do others.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   Hiring the perfect membership sales representative also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.

   The following list breaks down different types of membership sales representatives and their corresponding salaries.

   Type of Membership Sales Representative	Description	Hourly rate
   Membership Sales Representative		$7-16
   Inside Sales Coordinator	An inside sales coordinator is primarily in charge of overseeing a company's inside sales operations, ensuring efficiency and customer satisfaction. Their responsibilities include managing schedules and objectives, organizing meetings and discussions, performing research and analysis to identify new business opportunities, implementing solutions on problem areas, and maintaining an active communication line within different teams... Show more	$13-30
   Business Development Representative	A business development representative's role is to find new business and client opportunities through market research and networking. They are primarily responsible for participating in creating strategies to enhance client relations, improve sales, and reach out to potential clients through calls, correspondence, and meetings... Show more	$12-39

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Customer Service
   • Cold Calls
   • Sales Presentations
   • Phone Calls
   • Booking
   • Credit Card
   • Local Businesses
   • GRASS
   • Front Desk
   • Community Outreach
   • Cleanliness
   • Work Ethic
   • Lead Generation
   • Gym Memberships

   Check all skills

   Responsibilities:

   • Manage leads through CRM, schedule appointments and tours.
   • Create promotional emails and manage Blaisdell YMCA Facebook presence.
   • Achieve sales goals and performance requirements by differentiating brand from other athletic facilities.
   • Answer phones and verify HIPAA with each member.
   • Process payments via POS system, cancellations, and policy changes.
   • Perform at one of the top selling HMO's in Kentucky.

   More membership sales representative duties

3. Make a budget

   Including a salary range in your membership sales representative job description helps attract top candidates to the position. A membership sales representative salary can be affected by several factors, such as geography, experience, seniority, certifications, and the prestige of the hiring company.

   For example, the average salary for a membership sales representative in Alabama may be lower than in Vermont, and an entry-level membership sales representative usually earns less than a senior-level membership sales representative. Additionally, a membership sales representative with certifications may command a higher salary, and working for a well-known company or start-up may also impact an employee's pay.

   Average membership sales representative salary

   $11.65hourly

   $24,227 yearly

   ---

   Entry-level membership sales representative salary

   $16,000 yearly salary

   Updated December 13, 2025

   Average membership sales representative salary by state

   Rank	State	Avg. salary	Hourly rate
   1	Massachusetts	$29,168	$14
   2	Texas	$27,894	$13
   3	Connecticut	$27,830	$13
   4	Florida	$27,734	$13
   5	District of Columbia	$27,599	$13
   6	New York	$27,013	$13
   7	Maine	$26,223	$13
   8	Rhode Island	$26,144	$13
   9	Louisiana	$26,049	$13
   10	California	$25,948	$12
   11	Ohio	$24,877	$12
   12	Georgia	$24,785	$12
   13	Idaho	$23,868	$11
   14	New Mexico	$23,746	$11
   15	Arizona	$23,152	$11
   16	Arkansas	$22,651	$11
   17	Washington	$22,363	$11
   18	Colorado	$22,295	$11
   19	Oregon	$20,947	$10
   20	Utah	$20,626	$10

   Average membership sales representative salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	AEG	$31,353	$15.07	4
   2	Active Wellness	$30,760	$14.79
   3	Walmart	$29,263	$14.07	7
   4	Hamilton-Ryker	$29,126	$14.00
   5	BJ's Wholesale Club	$27,430	$13.19
   6	Copart	$27,190	$13.07	2
   7	Harman International	$25,801	$12.40
   8	Xponential Fitness	$25,752	$12.38	34
   9	EXOS	$25,723	$12.37
   10	Genesis Health Clubs	$25,660	$12.34	12
   11	HealthFitness	$25,628	$12.32	5
   12	Tapout Fitness	$25,219	$12.12
   13	Wellbridge Clubs	$25,201	$12.12	4
   14	Trustmark Insurance Co	$25,197	$12.11	2
   15	AAA AUTO	$25,066	$12.05
   16	Vacation Innovations	$24,978	$12.01	2
   17	Auto Club Speedway	$24,646	$11.85	3
   18	Columbia Athletic Club	$23,876	$11.48
   19	Gold's Gym	$23,660	$11.38	21
   20	Gainesville Health & Fitness	$23,657	$11.37

4. Writing a membership sales representative job description

   A membership sales representative job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. To help get you started, here's an example of a membership sales representative job description:

   Membership sales representative job description example

   Job DescriptionThe Membership Sales & Account Representative is a vital team member, focusing on membership sales, local prospecting outside of the club, setting up tours, local events, scheduling fitness consultations, and customer service. It is important that this person be TEAM oriented with great communication skills and friendly personality. This employee will drive sales and ensure the member experience is top notch.
   Compensation and Perks: $17.00 per hour. Attractive commission and bonus structure. Complimentary Ultimate Membership to this location. With the adjacent wellness center, Edge Well: Free use of recovery modalities, Free orthopedic evaluation and treatment (first time), Discounted follow-up treatments 15% off cooler drinks, protein bars, apparel, and other Pro Shop items. 30% off Retro Blends Smoothies. 15% off Personal Training packages. NASM discounts. Flexible schedule. Positive company culture. Requirements: ⦁ 30-40 hours per week with flexible availability is required, including weekends and holidays.
   ⦁ A positive, upbeat attitude and personality.
   ⦁ Effective ability to communicate with members, guests, coworkers and managers.
   ⦁ Prior sales experience required.
   ⦁ The ability to multi-task.
   ⦁ Customer service oriented.
   ⦁ Setting up Prospect Tours. ⦁ Scheduling fitness consultations.
   ⦁ Local event coordination and attendance.
   ⦁ Local prospecting (corporate accounts, multi-unit residential building accounts, small businesses).
   ⦁ Competitor shopping and analysis.
   ⦁ Punctual, responsible, reliable and pays attention to detail.
   ⦁ Handling cash and other transactions at Point of Sale.
   ⦁ Willingness to learn and work in a goal-oriented and structured environment.
   Environment: ⦁ Working environment is inside Retro Fitness of Fort Lee, NJ. Working hours could vary and include mornings, evenings, weekends, and holidays.
   Direct Reports: This position is supervised by the positions below and in order of: General Manager Assistant Manager Retro Fitness Mission Statement: Retro Fitness is a Health Club built on the respect and dedication for each of our members who entrust us to help them achieve their health and fitness goals. Our mission is to provide a consistent and innovative customer experience for each member to realize their true fitness potential; making America a healthier place 1 visit, 1 rep, 1 mile at a time.
   
   The employee is to wear company staff shirt and name tag with either black or khaki pants. No shorts, boots, heals, or open toe shoes or sandals. The employee should always be well groomed and neat.

   Copy this example

   

5. Post your job

   There are a few common ways to find membership sales representatives for your business:

   • Promoting internally or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to meet candidates with the right educational background.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to recruit passive job-seekers.

   Post your job online:

   • Post your membership sales representative job on Zippia to find and recruit membership sales representative candidates who meet your exact specifications.
   • Use field-specific websites such as salesjobs, salesheads, allretailjobs.com, sales trax.
   • Post a job on free websites.

6. Interview candidates

   To successfully recruit membership sales representatives, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

   It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new membership sales representative

   Once you've decided on a perfect membership sales representative candidate, it's time to write an offer letter. In addition to salary, it should include benefits and perks available to the employee. Qualified candidates may be considered for other positions, so make sure your offer is competitive. Candidates may wish to negotiate. Once you've settled on the details, formalize your agreement with a contract.

   It's also important to follow up with applicants who do not get the job with an email letting them know that the position is filled.

   To prepare for the new membership sales representative first day, you should share an onboarding schedule with them that covers their first period on the job. You should also quickly complete any necessary paperwork, such as employee action forms and onboarding documents like I-9, benefits enrollment, and federal and state tax forms. Finally, Human Resources must ensure a new employee file is created for internal record keeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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