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Scheduler jobs at MemorialCare - 71 jobs

  • Scheduling Specialist

    Memorialcare 4.6company rating

    Scheduler job at MemorialCare

    Scheduling Specialist - (MEM009436) Description Title: Scheduling SpecialistLocation: Laguna Hills, CADepartment: OncologyStatus: Full-time Shift: Days (8hr shifts) Pay Range: $22. 50 - $32. 57/hour MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups - consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models. Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork. Essential Job Outcomes 1. Schedule and coordinate patients for specialist in-office care; work with hospital and/or surgery centers block time and providers schedules. 2. Verify patient eligibility/benefits/demographics and enroll in system. 3. Coordinate with patients Primary Care Provider for Pre-Op study requirements. 4. Ensure all referrals are obtained prior to surgery/procedure. 5. Check in all patient appointments once they have arrived for care as well as closes the EPIC EMR encounters once the services have been completed. Sends any referral changes and insurance updates to Referral Coordinator. 6. Send expired referral information to the appropriate Referral Coordinator to be extended. 7. Maintain knowledge of computer scheduling functions using proper registration protocols with all new patients. Edit existing patient data as needed and utilize appropriate visit types. 8. Review pre-visit instructions with patient in office and/or over the phone to ensure he/she is properly prepared for the visit. Communicate effectively with patients regarding changes in schedule, issues, and physician office concerns. 9. One week prior to procedure, contact patient to ensure all necessary information, forms and procedure preparations are completed. 10. One day before procedure/appointment, contact patient to confirm appointment and review any necessary instructions. 11. Assemble information packets of medical group and their protocols; offer to patients after scheduling their procedure. 12. Process specialist requests correctly and in a timely manner. 13. Respond in a timely manner, to inquiries about medical group concerning insurance coverage, specialty providers, claim issues, disability questions, and general information. 14. Work in conjunction with other departments to educate patients, physicians and staff about HMO and EPO protocols/benefits. 15. Coordinate ambulatory care discharge activities requested by physician. Review and promote compliance with patient care plan. 16. Document in patient chart in a timely manner. 17. Obtain outside medical records/reports as required and provide to physician as needed. 18. Perform any additional or miscellaneous duties as requested by the management team within the scope of knowledge and ability. 19. “Other duties as assigned”. *Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare-that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there's more. . . Check out our MemorialCare Benefits for more information about our Benefits and Rewards. Qualifications Experience• Minimum one (1) year experience in medical field (Medical Assistant, Customer Service Representative, Front Office Assistant, or other) in ambulatory care preferred. • Prior medical office experience preferred. • Must have a minimum of 1 year of customer service in any field and have worked with computers. Education• High School graduate or equivalent required. • Administrative Medical Assisting Certificate preferred. • Medical Terminology Certificate preferred. • Current BLS for Healthcare Provider required. Primary Location: United States-California-Laguna HillsJob: Admitting, Registration, SchedOrganization: MemorialCare Medical FoundationSchedule: Full-time Employee Status: RegularJob Level: StaffJob Posting: Jan 21, 2026, 8:54:22 PMShift: Day JobScheduled Shift Start Time: M to F 8:00am - Scheduled Shift End Time: M to F 5:00pmDepartment Name: Oncology
    $22.5-32.6 hourly Auto-Apply 6d ago
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  • Central Scheduler

    Sutter Health 4.8company rating

    Antioch, CA jobs

    We are so glad you are interested in joining Sutter Health! **Organization:** SDMC-Sutter Delta Medical Center Regulates and maintains patient appointment schedules for interventional radiology, diagnostic imaging and special procedures. **Job Description** : **EDUCATION:** + HS Diploma or General Education Diploma (GED) **TYPICAL EXPERIENCE:** + 2 years of recent experience. **SKILLS AND KNOWLEDGE:** + Organizational and multi-tasking skills. + Intermediate computer skills to include keyboarding, mouse movement, data entry and scheduling programs. + Verbal/written communication skills for frequent and challenging contact with physicians, employees, patients and patient families; requires patience and compassion. + Ability to effectively organize and prioritize tasks in order to complete assignments within the time allotted and maintain standard workflow. + Ability to work with others in a flexible and cooperative manner. + Ability to maintain composure during challenging interpersonal interactions. + Active listening skills; including interpersonal skills and telephone communication. + Applies moderate mental application and concentration to handle multiple procedures and interruptions throughout the day. **Job Shift:** Days **Schedule:** Per Diem/Casual **Shift Hours:** 8 **Days of the Week:** Variable **Weekend Requirements:** Once a Month **Benefits:** No **Unions:** Yes **Position Status:** Non-Exempt **Weekly Hours:** 0 **Employee Status:** Per Diem/Casual Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $33.99 to $42.70 / hour _The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate's experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health's comprehensive total rewards program. Eligible positions also include a comprehensive benefits package._
    $34-42.7 hourly 4d ago
  • Registration & Scheduler, Diagnostic Imaging

    Sutter Health 4.8company rating

    Mountain View, CA jobs

    We are so glad you are interested in joining Sutter Health! **Organization:** PAMF-Palo Alto Medical Foundation CAD Performs general registration duties by interviewing patients or their representatives. Enters accurate information onto appropriate forms and computer system. Collects appropriate co-payments, and obtains signatures. May escort patients to destination if required. Maintains scheduling for department and/or specialized procedures. Coordinates services with physicians' offices, and other related departments, verifying room and equipment availability if necessary. Gains confidence and cooperation from the patient, their family/support group, and other healthcare providers through competent job performance and effective communication. **Job Description** : **EDUCATION:** HS Diploma or General Education Diploma (GED) **TYPICAL EXPERIENCE:** 1 year of recent relevant experience. **SKILLS AND KNOWLEDGE:** + Knowledge of medical terminology including a variety of diagnostic tests, surgeries, consultations and procedures. + Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form. + Possess written and verbal communications skills to communicate with fellow team members, supervisors, patients, and other hospital personnel. + Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines. + General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook). + Prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines. + Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions. + Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options. + Ensure the privacy of each patient's PHI. + Build collaborate relationships with peers and other staff members to achieve departmental and corporate objectives. **Job Shift:** Varied **Schedule:** Full Time **Shift Hours:** 8 **Days of the Week:** Variable **Weekend Requirements:** Rotating Weekends **Benefits:** Yes **Unions:** No **Position Status:** Non-Exempt **Weekly Hours:** 40 **Employee Status:** Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $28.90 to $36.12 / hour _The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate's experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health's comprehensive total rewards program. Eligible positions also include a comprehensive benefits package._
    $28.9-36.1 hourly 1d ago
  • Laboratory Scheduler (Per Diem)

    Children's Hospital of Orange County 4.7company rating

    Orange, CA jobs

    Work Shift Day - 08hrs (United States of America) Why CHOC? At CHOC, we strive to be the leading destination of children's health by providing exceptional and innovative care. We are responsible for the overall health of our community's pediatric population in our hospitals, clinics, and practices. And because of our breadth of care, your career at CHOC can be as diverse and fulfilling as you determine. CHOC's compensation structure, benefits offerings, and career development programs are geared to helping you achieve your professional and personal goals. Apply now to see where your career at CHOC can take you. Environmental Sustainability Statement Driven by the connection between children's health and a healthy environment, we commit to creating a healthcare model that incorporates environmental sustainability aligned with our mission to protect children's health and patient safety. Job Summary The Scheduler is responsible for scheduling appointments and to ensure thorough and complete information is obtained. Facilitates the registration process, and optimizes efficiencies and workflows. Scheduler will routinely interact with various internal departments including registration, admitting, and financial coordinators. Exceptional communication, customer service, and interpersonal skills are required. Meets and exceeds customer expectations per established department specific protocols. Pay Range Minimum $21.00 Midpoint $21.00 Maximum $22.00 Rate of pay is determined by various factors, including but not limited to knowledge, skills, competencies, experience, education, as well as position requirements. Experience * Required: Minimum two years of front office experience or one year of experience in a high volume call center in customer service related industry. * Preferred: One year of experience in radiology scheduling in an acute care hospital setting using a computerized scheduling system. Education * Required: High School Diploma or GED equivalent. * Preferred: Associate or Bachelor's degree. Special Skills * Required: Excellent verbal communication skills. Ability to pleasantly handle interruptions in work-tasks due to greeting people & answering a multiple phone lines. Excellent interpersonal skills, judgment with the ability to work harmoniously. Able to read; write legibly; speak in English with professional quality; use computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint). Operate/troubleshoot basic office equipment required for the position; Able to relate and communicate positively, effectively, and professionally with others; work calmly and respond courteously when under pressure; collaborate and accept direction. Able to communicate effectively in English in person, in writing, and on the telephone; think critically; manage multiple assignments effectively; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail. * Preferred: Strong knowledge of scheduling software products. Bilingual English/Spanish. Licensure * Required: None. * Preferred: Basic Life Support (BLS) certification. Work Environments - Functional Demand: Sedentary - Very light energy level Lift 10 lbs. box overhead. Lift and carry 15 lbs. Push/pull 20 lbs. cart.Physical Activity Requirements:Bending, Carry Objects, Climbing, Keyboard use/repetitive motion, Pinching/fine motor activities, Push/Pull, Reaching forward, Reaching overhead, Sitting, Squat/kneel/crawl (Squad & Knee), Standing, Talk or hear, Taste or smell, Twisting, Walking, Wrist position deviation Physical Activity Lifting Lifting (Floor to waist level) - Constant 67 or more%, Lifting (Floor to waist level) - Frequent 36-66%, Lifting (Floor to waist level) - Occasional 0-35%, Lifting (Waist level and above) - Constant 67 or more%, Lifting (Waist level and above) - Frequent 36-66%, Lifting (Waist level and above) - Occasional 0-35% Sensory Requirements: Color Discrimination, Depth Perception, Far Vision, Hearing, Near Vision Environment Requirements: Airborn Communicable Disease, Bloodborne Pathogens, Chemical, Dust Particular Matter, Extreme Noise Levels, Extreme Temperatures, Radiation, Uneven Surfaces or Elevations Non-Discrimination Statement: CHOC does not discriminate on the basis of age, race, color, religion, national origin, ancestry, marital status, genetic information, disability, sex, gender (including pregnancy, breastfeeding, childbirth, lactation or related medical conditions), gender identity or expression, medical condition, sexual orientation, veteran status, military or uniformed service member status, or other protected characteristics in accordance with state and federal laws. CHOC will consider for employment qualified applicants with criminal histories, in accordance with the Fair Chance Initiative for Hiring. We encourage individuals from all backgrounds to apply for positions at CHOC, even if your experience doesn't align perfectly with the listed qualifications for a particular role, as your unique experience may be a great addition to our culture for another one of our opportunities. If you desire support or accommodations throughout the Talent Acquisition process, please inform your Talent Acquisition Partner.
    $21-22 hourly Auto-Apply 7d ago
  • Radiology Scheduling

    Sutter Health 4.8company rating

    Castro Valley, CA jobs

    We are so glad you are interested in joining Sutter Health! **Organization:** EMC - Eden Medical Center Regulates and maintains patient appointment schedules for interventional radiology, diagnostic imaging and special procedures. **Job Description** : **EDUCATION:** + HS Diploma or General Education Diploma (GED) **TYPICAL EXPERIENCE:** + 2 years of recent experience. **SKILLS AND KNOWLEDGE:** + Organizational and multi-tasking skills. + Intermediate computer skills to include keyboarding, mouse movement, data entry and scheduling programs. + Verbal/written communication skills for frequent and challenging contact with physicians, employees, patients and patient families; requires patience and compassion. + Ability to effectively organize and prioritize tasks in order to complete assignments within the time allotted and maintain standard workflow. + Ability to work with others in a flexible and cooperative manner. + Ability to maintain composure during challenging interpersonal interactions. + Active listening skills; including interpersonal skills and telephone communication. + Applies moderate mental application and concentration to handle multiple procedures and interruptions throughout the day. **Job Shift:** Days **Schedule:** Per Diem/Casual **Shift Hours:** 8 **Days of the Week:** Monday - Friday, Variable **Weekend Requirements:** Occasionally **Benefits:** No **Unions:** Yes **Position Status:** Non-Exempt **Weekly Hours:** 0 **Employee Status:** Per Diem/Casual Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $32.41 to $41.02 / hour _The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate's experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health's comprehensive total rewards program. Eligible positions also include a comprehensive benefits package._
    $32.4-41 hourly 13d ago
  • Radiology Scheduler: Centralized Patient Scheduling

    Hoag 4.8company rating

    Costa Mesa, CA jobs

    Primary Duties and Responsibilities The Customer Service Specialist serves our patients, members, and providers. Responsible for answering phone calls and scheduling patient appointments. Triages phone calls as necessary. May conduct patient/member pre-certification to ensure coverage for appointments and medical care. With the assistance of data and technology, they function as a liaison and ensures a high value and personalized experience. Hoag Clinic: Member Advocate I: Addresses inbound and outbound communications across multiple communication channels (e.g., telephone, email, patient portal). Accurately collects and documents information. Adheres to designated protocols, including protocol for recognition of issues that may require immediate clinical assessment or action. Revenue Cycle: CPS Specialist: The Customer Service Specialist plays a vital role in supporting patients, healthcare providers, and internal departments. This position is responsible for managing both inbound and outbound communications across multiple channels, including telephone, email, and patient portals. The role involves handling high volumes of phone calls with professionalism and efficiency, accurately obtaining, documenting, and relaying information, and ensuring timely and effective communication to facilitate seamless patient care and operational support. Education and Experience Required: High School Diploma or equivalent 1-3 years of customer service experience Preferred: Call Center Environment Experience Familiarity with medical terminology Experience with Radiology scheduling License Required N/A License Preferred N/A Certifications Required N/A Certifications Preferred N/A
    $44k-49k yearly est. Auto-Apply 19d ago
  • Scheduling Specialist I: Gastroenterology

    Hoag 4.8company rating

    Irvine, CA jobs

    Primary Duties And Responsibilities Under direct supervision, the Scheduling Specialist I assists in the coordination of Patient Procedure/Surgical schedule. The Scheduling Specialist I collaborates in the management and scheduling of routine procedures in treatment area as well as add-ons and emergent procedures, facilitating communication between patients, physicians, other departments, and staff members. Coordinates with patients in the scheduling of pre-procedure diagnostic tests and clearances. Provides information to Insurance Verification Specialists to obtain authorizations as necessary. Responsible for patient registration filing, data entry, preparation of patient charts and other clerical duties, as assigned. Interacts directly with patients and works in a high call volume environment. Participates in the continuous quality improvement processes. Maintains a working knowledge of departmental standard operating procedures, including the use of specialized instrumentation, Quality Control requirements, and preventative maintenance. Maintains confidentiality. Performs other duties as assigned. Education and Experience High School Graduate or equivalent required Minimum of one (1) year front office or previous scheduling experience Excellent interpersonal and communication skills Knowledge of proper body mechanics and safety measures Basic knowledge of Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint, plus Healthcare database systems required Strong knowledge of basic medical terminology preferred Proven ability to interface with all customer levels (Physicians, Staff, Vendors, Patients, Family members) Full understanding of medical insurance procedures required Basic keyboarding minimum 35 WPM preferred
    $41k-46k yearly est. Auto-Apply 4d ago
  • Scheduling Specialist - Vascular Surgery

    Scripps Health 4.3company rating

    San Diego, CA jobs

    This position is exclusively available to Vascular Program staff transitioning to Scripps Health. Applications from individuals outside this group will not be considered. Responsible for interacting with patients, payers and providers to gather information necessary for accurate registration including assigning of appropriate Medical Record Number, scheduling, referral/authorization, point of service payment collection, document collection and arrival/check-in functions. Responds to customer billing and payment inquires as needed. Mentors and trains staff on departmental procedures. Responsible for accurately scheduling and re-scheduling complex patient procedures and appointments. Successful scheduling includes, but not limited to, exhibiting proficiency in the scheduling procedures, scheduling and confirming appointments according to practice guidelines, entering appropriate insurance, initiating authorizations and referrals, performing Key User duties with minimal errors. Accurately documents patient to provider communication, assessing urgency and escalating as appropriate. May manage the patient check-in and check-out process from start to finish, which includes identification verification; updating or confirming demographic and insurance information on every patient; ensuring appropriate forms are provided, signed and witnessed at the time of the patient visit; verifying coverage including benefits, authorization, pre-determination, payer specific policy exclusions or limitations to coverage, collecting any patient responsibility and accurately preparing end of day reporting or payment reconciliation as needed. Regularly displays a proactive approach to customer service by listening to the patient, taking ownership of solutions and is able to accurately identify the need to involve leadership in order to resolve concerns. Experience/Specialized Skills: Must possess excellent mathematical skills and ability to handle monies. Excellent communication and customer service skills. Strong organizational and analytical skills; innovative with ability to identify and solve problems. Able to adapt, prioritize and meet deadlines. Knowledge of medical terminology, commercial and government health insurance and billing guidelines, ACA requirements, understanding of DRG's, Medical ICD9/ICD10 codes and CPT/HCPC Codes and Modifiers are required.\: Preferred Education/Experience/Specialized Skills/Certification: 2 year experience customer service or healthcare/medical office environment.
    $41k-50k yearly est. Auto-Apply 2d ago
  • Patient Service Representative - Neurology - Torrey Pines

    Scripps Health 4.3company rating

    San Diego, CA jobs

    Caring for San Diegans since 1924, Scripps Clinic is San Diego's first choice for exceptional primary care and highly specialized and coordinated specialty care. Scripps Clinic offers a comprehensive range of medical and surgical services that are nationally recognized for quality, excellence and innovation. From primary to specialty care, our team-based model is designed to provide the best possible care and outcomes for you and your family. More than 900 providers and physicians provide 1.5 million patient visits a year coordinated through an integrated electronic health record. This is a Full-Time position (80 hours per pay period) with a Monday - Friday, 8AM - 5PM, schedule located at our Scripps Clinic in Torrey Pines. You will enjoy comprehensive benefits that cover health & wellness, career development, and retirement options among other benefits. Join a caring team supporting Scripps Clinic - Torrey Pines as a Patient Service Representative in the Neurology department. You'll be on the front line for creating a positive Scripps Health experience for our patients while being responsible for duties such as the following: * Interacting with patients and providers to gather information for accurate registration. Assigning of Medical Record Number, appointment scheduling, point of service payment collection, document collection and check-out functions. * Responding to customer billing and payment inquires. * Effectively managing the check in or check out process, which includes identification verification; confirming demographic and insurance information; ensuring appropriate forms are provided, signed, and witnessed at the time of the patient visit and accurately preparing end of day reporting or payment reconciliation. * Scheduling and confirming appointments in person or over the phone and entering appropriate insurance. * Initiating and validating referrals/authorizations. * Having a proactive approach to customer service by listening to the patient, taking ownership of solutions and being able to identify the need to involve leadership to resolve concerns. Required Qualifications: * Must be able to demonstrate proficiency of computer applications, excellent mathematical skills and ability to handle monies. * Excellent communication and customer service skills. * Strong organizational and analytical skills; innovative with ability to identify and solve problems. Preferred Qualifications: * 1 year of experience in a customer service or healthcare/medical office environment preferred. * Able to adapt, prioritize and meet deadlines. * Knowledge of medical terminology, commercial and government health insurance and billing guidelines, ACA requirements, understanding of DRG's, Medical ICD9/ICD10 codes and CPT/HCPC Codes and Modifiers. At Scripps Health, you will experience the pride, support and respect of an organization that has been repeatedly recognized as one of the nation's Top 100 Places to Work. You'll be surrounded by people committed to making a difference in the lives of their patients and their teammates. So if you're open to change, go ahead and unlock your potential. Position Pay Range: $25.95-$32.56/hour
    $26-32.6 hourly 5d ago
  • Patient Service Representative - Neurology / Cardiology / Nephrology - Encinitas

    Scripps Health 4.3company rating

    Encinitas, CA jobs

    Caring for San Diegans since 1924, Scripps Clinic is San Diego's first choice for exceptional primary care and highly specialized and coordinated specialty care. Scripps Clinic offers a comprehensive range of medical and surgical services that are nationally recognized for quality, excellence and innovation. From primary to specialty care, our team-based model is designed to provide the best possible care and outcomes for you and your family. More than 900 providers and physicians provide 1.5 million patient visits a year coordinated through an integrated electronic health record. This is a Full-Time position (80 hours per pay period) with a Monday - Friday, 8AM - 5PM, schedule located at our Scripps Clinic in Encinitas. You will enjoy comprehensive benefits that cover health & wellness, career development, and retirement options among other benefits. Why join Scripps Health? At Scripps Health, your ambition is empowered and your abilities are appreciated: * Nearly a quarter of our employees have been with Scripps Health for over 10 years. * Scripps is a Great Place to Work Certified company for 2025. * Scripps Health has been consistently ranked as a top employer for women, millennials, diversity, and as an overall workplace by various national publications. * Becker's Healthcare ranked Scripps Health on its 2024 list of 150 top places to work in health care. * We have transitional and professional development programs to create a learning environment that enables you to thrive in your specific field as well as in your overall career. * Our specialties have been nationally recognized for quality in areas such as cardiovascular care, oncology, orthopedics, geriatrics, obstetrics and gynecology, and gastroenterology. Join a caring team supporting Scripps Clinic - Encinitas as a Patient Service Representative in the Neurology, Nephrology, or Cardiology department. You'll be on the front line for creating a positive Scripps Health experience for our patients while being responsible for duties such as the following: * Interacting with patients and providers to gather information for accurate registration. Assigning of Medical Record Number, appointment scheduling, point of service payment collection, document collection and check-out functions. * Responding to customer billing and payment inquires. * Effectively managing the check in or check out process, which includes identification verification; confirming demographic and insurance information; ensuring appropriate forms are provided, signed, and witnessed at the time of the patient visit and accurately preparing end of day reporting or payment reconciliation. * Scheduling and confirming appointments in person or over the phone and entering appropriate insurance. * Initiating and validating referrals/authorizations. * Having a proactive approach to customer service by listening to the patient, taking ownership of solutions and being able to identify the need to involve leadership to resolve concerns. Required Qualifications: * Must be able to demonstrate proficiency of computer applications, excellent mathematical skills and ability to handle monies. * Excellent communication and customer service skills. * Strong organizational and analytical skills; innovative with ability to identify and solve problems. Preferred Qualifications: * 1 year of experience in customer service or a healthcare/medical office environment preferred. * Able to adapt, prioritize and meet deadlines. * Knowledge of medical terminology, commercial and government health insurance and billing guidelines, ACA requirements, understanding of DRG's, Medical ICD9/ICD10 codes and CPT/HCPC Codes and Modifiers. At Scripps Health, you will experience the pride, support and respect of an organization that has been repeatedly recognized as one of the nation's Top 100 Places to Work. You'll be surrounded by people committed to making a difference in the lives of their patients and their teammates. So if you're open to change, go ahead and unlock your potential. Position Pay Range: $25.95-$32.56/hour
    $26-32.6 hourly 3d ago
  • Patient Service Representative - OB/GYN - Oceanside

    Scripps Health 4.3company rating

    Oceanside, CA jobs

    Scripps Coastal Medical Center makes it easy and convenient for our community to receive exceptional health care in San Diego. Our primary care physicians and their teams provide annual exams, preventive health screenings, wellness information and diagnostic services for you and your family. With offices throughout San Diego County, our doctors specialize in family medicine, internal medicine, pediatrics, and obstetrics and gynecology. Some locations also provide rheumatology and orthopedics care. When further specialty care is needed, you have access to an extensive network of medical experts throughout the region. Scripps also provides health education resources, including weight management programs, nutrition and fitness classes, and programs for chronic conditions, such as diabetes. This is a Full-Time position (80 hours per pay period) with a Monday - Friday, 8AM - 5PM, schedule located at our Scripps Coastal Medical Center in Oceanside. You will enjoy comprehensive benefits that cover health & wellness, career development, and retirement options among other benefits. Why join Scripps Health? At Scripps Health, your ambition is empowered and your abilities are appreciated: * Nearly a quarter of our employees have been with Scripps Health for over 10 years. * Scripps is a Great Place to Work Certified company for 2025. * Scripps Health has been consistently ranked as a top employer for women, millennials, diversity, and as an overall workplace by various national publications. * Becker's Healthcare ranked Scripps Health on its 2024 list of 150 top places to work in health care. * We have transitional and professional development programs to create a learning environment that enables you to thrive in your specific field as well as in your overall career. * Our specialties have been nationally recognized for quality in areas such as cardiovascular care, oncology, orthopedics, geriatrics, obstetrics and gynecology, and gastroenterology. Join a caring team supporting Scripps Coastal Medical Center Oceanside as a Patient Service Representative in the OB/GYN department. You'll be on the front line for creating a positive Scripps Health experience for our patients while being responsible for duties such as the following: * Interacting with patients and providers to gather information for accurate registration. Assigning of Medical Record Number, appointment scheduling, point of service payment collection, document collection and check-out functions. * Responding to customer billing and payment inquires. * Effectively managing the check in or check out process, which includes identification verification; confirming demographic and insurance information; ensuring appropriate forms are provided, signed, and witnessed at the time of the patient visit and accurately preparing end of day reporting or payment reconciliation. * Scheduling and confirming appointments in person or over the phone and entering appropriate insurance. * Initiating and validating referrals/authorizations. * Having a proactive approach to customer service by listening to the patient, taking ownership of solutions and being able to identify the need to involve leadership to resolve concerns. Required Qualifications: * Must be able to demonstrate proficiency of computer applications, excellent mathematical skills and ability to handle monies. * Excellent communication and customer service skills. * Strong organizational and analytical skills; innovative with ability to identify and solve problems. Preferred Qualifications: * 1 year of experience in customer service or a healthcare/medical office environment preferred. * Able to adapt, prioritize and meet deadlines. * Knowledge of medical terminology, commercial and government health insurance and billing guidelines, ACA requirements, understanding of DRG's, Medical ICD9/ICD10 codes and CPT/HCPC Codes and Modifiers. At Scripps Health, you will experience the pride, support and respect of an organization that has been repeatedly recognized as one of the nation's Top 100 Places to Work. You'll be surrounded by people committed to making a difference in the lives of their patients and their teammates. So if you're open to change, go ahead and unlock your potential. Position Pay Range: $25.95-$32.56/hour
    $26-32.6 hourly 5d ago
  • Patient Service Specialist - ED - La Jolla

    Scripps Health 4.3company rating

    San Diego, CA jobs

    Scripps Memorial Hospital La Jolla has served the greater San Diego community since 1924. For more than a century, we continue to provide distinguished care, including several nationally ranked specialty programs. Scripps La Jolla was the first in San Diego to be designated a Magnet Hospital by the American Nursing Association. Scripps La Jolla shares a campus with the Barbey Family Emergency and Trauma Center, a Level I Trauma Center, and the renowned Prebys Cardiovascular Institute. We're also home to notable specialty programs, including cancer care, heart surgery, orthopedic surgery, labor and delivery services (including a Level III neonatal intensive care unit) and a nationally designated Comprehensive Stroke Center. This is a Full-Time position (72 hours per pay period) with a Varied Shift schedule (includes some weekends and holidays), located at our Scripps Memorial Hospital La Jolla. You will enjoy comprehensive benefits that cover health & wellness, career development, and retirement options among other benefits. Why join Scripps Health? At Scripps Health, your ambition is empowered and your abilities are appreciated: * Nearly a quarter of our employees have been with Scripps Health for over 10 years. * Scripps is a Great Place to Work Certified company for 2025. * Scripps Health has been consistently ranked as a top employer for women, millennials, diversity, and as an overall workplace by various national publications. * Becker's Healthcare ranked Scripps Health on its 2024 list of 150 top places to work in health care. * We have transitional and professional development programs to create a learning environment that enables you to thrive in your specific field as well as in your overall career. * Our specialties have been nationally recognized for quality in areas such as cardiovascular care, oncology, orthopedics, geriatrics, obstetrics and gynecology, and gastroenterology. Join a caring team supporting Scripps Memorial Hospital La Jolla as a Patient Service Specialist - ED in the Access Services/ED department. You'll be on the front line for creating a positive Scripps Health experience for our patients while being responsible for duties such as the following: * Interacting with patients, payers, and providers to gather information necessary for accurate registration including assigning of appropriate Medical Record Number, referral/authorization, point of service payment collection, document collection and arrival/check-in functions. * Receiving and routing messages received in the department appropriately as well as manages customer billing and payment inquires as needed. * Effectively managing the patient check-in and check-out process from start to finish, which includes identification verification; updating or confirming demographic and insurance information on every patient; ensuring appropriate forms are provided, signed and witnessed at the time of the patient visit; verifying coverage including benefits, authorization, pre-determination, payer specific policy exclusions or limitations to coverage, collecting any patient responsibility and accurately preparing end of day reporting or payment reconciliation as needed. * Assisting patients with HPE eligibility, discussing payment arrangement options including financial assistance information, providing price estimates. * Accurately scheduling and re-scheduling patient appointments. Successful scheduling includes, but not limited to, exhibiting proficiency in appointment scheduling procedures, accurate documentation, and routing of messages, scheduling and confirming appointments according to practice guidelines, entering appropriate insurance, initiating authorizations and referrals, performing Key User duties with minimal errors. * Coordinating scheduling, meeting and travel planning needs, department communication as needed. May assist in gathering necessary reports, statistics, outcomes for the department as needed. * Regularly displaying a proactive approach to customer service by listening to the patient, taking ownership of solutions and being able to accurately identify the need to involve leadership to resolve concerns. * Acting as a member of the patient care team by supporting the clinical care staff in the care of the patient. Required Qualifications: * Must be able to demonstrate proficiency of computer applications, excellent mathematical skills, and ability to handle monies. * Excellent communication and customer service skills. * Strong organizational and analytical skills; innovative with ability to identify and solve problems. * Able to adapt, prioritize and meet deadlines. Preferred Qualifications: * 2 years of experience in a customer service or healthcare/medical office environment. * Knowledge of medical terminology, commercial and government health insurance and billing guidelines, ACA requirements, understanding of DRG's, Medical ICD9/ICD10 codes and CPT/HCPC Codes and Modifiers. At Scripps Health, you will experience the pride, support and respect of an organization that has been repeatedly recognized as one of the nation's Top 100 Places to Work. You'll be surrounded by people committed to making a difference in the lives of their patients and their teammates. So if you're open to change, go ahead and unlock your potential. Position Pay Range: $27.24-$35.88/hour
    $27.2-35.9 hourly 3d ago
  • Patient Service Specialist - ED - Hillcrest

    Scripps Health 4.3company rating

    San Diego, CA jobs

    Scripps Mercy Hospital has served central and downtown San Diego since 1890 and is the oldest medical center in the county. The San Diego campus is located near the corner of 5th Avenue and Washington Street in Hillcrest. Scripps Mercy Hospital consists of two campuses in San Diego and Chula Vista. Scripps Mercy Hospital San Diego's campus includes the O'Toole Breast Care Center, a 24-hour emergency room that is a Level I Trauma Center, outpatient physical rehabilitation, minimally invasive robotic surgery and our childbirth unit (including a Level II neonatal intensive care unit). This is a non-benefitted Casual/Per Diem position, working 12 hour shifts on variable days. Flexible availability is a must (weekends/holidays, etc). This position is located at Scripps Mercy San Diego in Hillcrest. You will enjoy comprehensive benefits that cover health & wellness, career development, and retirement options among other benefits. Join a winning team at Scripps Mercy Hospital San Diego supporting the Access & ED department as a Patient Service Specialist - ED. Working together, you'll bring your expertise, compassion, and excellence to all we do. The ideal candidate will thrive in a fast-paced environment and enjoy providing world class customer service. As a Patient Service Specialist - ED, you will be responsible for: * Interacting with patients, payers, and providers to gather information necessary for accurate registration including assigning of appropriate Medical Record Number, referral/authorization, point of service payment collection, document collection and arrival/check-in functions. * Receiving and routing messages received in the department appropriately as well as manages customer billing and payment inquires as needed. * Effectively managing the patient check-in and check-out process from start to finish, which includes identification verification; updating or confirming demographic and insurance information on every patient; ensuring appropriate forms are provided, signed and witnessed at the time of the patient visit; verifying coverage including benefits, authorization, pre-determination, payer specific policy exclusions or limitations to coverage, collecting any patient responsibility and accurately preparing end of day reporting or payment reconciliation as needed. * Assisting patients with HPE eligibility, discussing payment arrangement options including financial assistance information, providing price estimates. * Accurately scheduling and re-scheduling patient appointments. Successful scheduling includes, but not limited to, exhibiting proficiency in appointment scheduling procedures, accurate documentation, and routing of messages, scheduling and confirming appointments according to practice guidelines, entering appropriate insurance, initiating authorizations and referrals, performing Key User duties with minimal errors. * Coordinating scheduling, meeting and travel planning needs, department communication as needed. May assist in gathering necessary reports, statistics, outcomes for the department as needed. * Regularly displaying a proactive approach to customer service by listening to the patient, taking ownership of solutions and being able to accurately identify the need to involve leadership to resolve concerns. * Acting as a member of the patient care team by supporting the clinical care staff in the care of the patient. Required Qualifications: * Must be able to demonstrate proficiency of computer applications, excellent mathematical skills, and ability to handle monies. * Excellent communication and customer service skills. * Strong organizational and analytical skills; innovative with ability to identify and solve problems. * Able to adapt, prioritize and meet deadlines. Preferred Qualifications: * 2 years of experience in a customer service or healthcare/medical office environment. * Knowledge of medical terminology, commercial and government health insurance and billing guidelines, ACA requirements, understanding of DRG's, Medical ICD9/ICD10 codes and CPT/HCPC Codes and Modifiers. At Scripps Health, you will experience the pride, support and respect of an organization that has been repeatedly recognized as one of the nation's Top 100 Places to Work. You'll be surrounded by people committed to making a difference in the lives of their patients and their teammates. So if you're open to change, go ahead and unlock your potential. Position Pay Range: $27.24-$35.88/hour
    $27.2-35.9 hourly 37d ago
  • Patient Service Specialist - Admitting/Access - Hillcrest

    Scripps Health 4.3company rating

    San Diego, CA jobs

    Scripps Mercy Hospital has served central and downtown San Diego since 1890 and is the oldest medical center in the county. The San Diego campus is located near the corner of 5th Avenue and Washington Street in Hillcrest. Scripps Mercy Hospital consists of two campuses in San Diego and Chula Vista. Scripps Mercy Hospital San Diego's campus includes the O'Toole Breast Care Center, a 24-hour emergency room that is a Level I Trauma Center, outpatient physical rehabilitation, minimally invasive robotic surgery and our childbirth unit (including a Level II neonatal intensive care unit). This is a benefitted Full Time position (80 hours per pay period) with a varied schedule located at our Scripps Mercy Hospital San Diego in Hillcrest. You will enjoy comprehensive benefits that cover health & wellness, career development, and retirement options among other benefits. Why join Scripps Health? At Scripps Health, your ambition is empowered and your abilities are appreciated: * Nearly a quarter of our employees have been with Scripps Health for over 10 years. * Scripps is a Great Place to Work Certified company for 2025. * Scripps Health has been consistently ranked as a top employer for women, millennials, diversity, and as an overall workplace by various national publications. * Becker's Healthcare ranked Scripps Health on its 2024 list of 150 top places to work in health care. * We have transitional and professional development programs to create a learning environment that enables you to thrive in your specific field as well as in your overall career. * Our specialties have been nationally recognized for quality in areas such as cardiovascular care, oncology, orthopedics, geriatrics, obstetrics and gynecology, and gastroenterology. Join a caring team supporting Scripps Mercy Hospital San Diego as a Patient Service Specialist in the Patient Financial Services/Access & Admitting department. You'll be on the front line for creating a positive Scripps Health experience for our patients while being responsible for duties such as the following: * Interacting with patients, payers, and providers to gather information necessary for accurate registration including assigning of appropriate Medical Record Number, referral/authorization, point of service payment collection, document collection and arrival/check-in functions. * Receiving and routing messages received in the department appropriately as well as manages customer billing and payment inquires as needed. * Effectively managing the patient check-in and check-out process from start to finish, which includes identification verification; updating or confirming demographic and insurance information on every patient; ensuring appropriate forms are provided, signed and witnessed at the time of the patient visit; verifying coverage including benefits, authorization, pre-determination, payer specific policy exclusions or limitations to coverage, collecting any patient responsibility and accurately preparing end of day reporting or payment reconciliation as needed. * Assisting patients with HPE eligibility, discussing payment arrangement options including financial assistance information, providing price estimates. * Regularly displaying a proactive approach to customer service by listening to the patient, taking ownership of solutions and being able to accurately identify the need to involve leadership to resolve concerns. * Acting as a member of the patient care team by supporting the clinical care staff in the care of the patient. Required Qualifications: * Must be able to demonstrate proficiency of computer applications, excellent mathematical skills, and ability to handle monies. * Excellent communication and customer service skills. * Strong organizational and analytical skills; innovative with ability to identify and solve problems. * Able to adapt, prioritize and meet deadlines. Preferred Qualifications: * 2 years of experience in customer service or healthcare/medical office environment. * Knowledge of medical terminology, commercial and government health insurance and billing guidelines, ACA requirements, understanding of DRG's, Medical ICD9/ICD10 codes and CPT/HCPC Codes. At Scripps Health, you will experience the pride, support and respect of an organization that has been repeatedly recognized as one of the nation's Top 100 Places to Work. You'll be surrounded by people committed to making a difference in the lives of their patients and their teammates. So if you're open to change, go ahead and unlock your potential. Position Pay Range: $26.45-$34.33/hour
    $26.5-34.3 hourly 5d ago
  • Patient Service Representative - Neurology - Torrey Pines

    Scripps Health 4.3company rating

    San Diego, CA jobs

    This is a Full-Time position (80 hours per pay period) with a Monday - Friday, 8AM - 5PM, schedule located at our Scripps Clinic in Torrey Pines. You will enjoy comprehensive benefits that cover health & wellness, career development, and retirement options among other benefits. Join a caring team supporting Scripps Clinic - Torrey Pines as a Patient Service Representative in the Neurology department. You'll be on the front line for creating a positive Scripps Health experience for our patients while being responsible for duties such as the following: Interacting with patients and providers to gather information for accurate registration. Assigning of Medical Record Number, appointment scheduling, point of service payment collection, document collection and check-out functions. Responding to customer billing and payment inquires. Effectively managing the check in or check out process, which includes identification verification; confirming demographic and insurance information; ensuring appropriate forms are provided, signed, and witnessed at the time of the patient visit and accurately preparing end of day reporting or payment reconciliation. Scheduling and confirming appointments in person or over the phone and entering appropriate insurance. Initiating and validating referrals/authorizations. Having a proactive approach to customer service by listening to the patient, taking ownership of solutions and being able to identify the need to involve leadership to resolve concerns. Required Qualifications\: Must be able to demonstrate proficiency of computer applications, excellent mathematical skills and ability to handle monies. Excellent communication and customer service skills. Strong organizational and analytical skills; innovative with ability to identify and solve problems. Preferred Qualifications: 1 year of experience in a customer service or healthcare/medical office environment preferred. Able to adapt, prioritize and meet deadlines. Knowledge of medical terminology, commercial and government health insurance and billing guidelines, ACA requirements, understanding of DRG's, Medical ICD9/ICD10 codes and CPT/HCPC Codes and Modifiers.
    $32k-37k yearly est. Auto-Apply 6d ago
  • Patient Service Representative - Vascular Surgery

    Scripps Health 4.3company rating

    San Diego, CA jobs

    Required Education/Experience/Specialized Skills: Must be able to demonstrate proficiency of computer applications, excellent mathematical skills and ability to handle monies. Excellent communication and customer service skills. Strong organizational and analytical skills; innovative with ability to identify and solve problems. Preferred Education/Experience/Specialized Skills/Certification: 1 year experience customer service or healthcare/medical office environment preferred. Able to adapt, prioritize and meet deadlines. Knowledge of medical terminology, commercial and government health insurance and billing guidelines, ACA requirements, understanding of DRG's, Medical ICD9/ICD10 codes and CPT/HCPC Codes and Modifiers. This position is exclusively available to Vascular Program staff transitioning to Scripps Health. Applications from individuals outside this group will not be considered. Responsible for interacting with patients, payers and providers to gather information necessary for accurate registration including assigning of appropriate Medical Record Number, scheduling, referral/authorization, point of service payment collection, document collection and arrival/check-in functions. Responds to customer billing and payment inquires as needed. Effectively manages the patient check-in and check-out process from start to finish, which includes identification verification; updating or confirming demographic and insurance information on every patient; ensuring appropriate forms are provided, signed and witnessed at the time of the patient visit; collecting patient payment responsibility and accurately preparing end of day reporting or payment reconciliation as needed. Escalating billing inquiries as needed. Accurately scheduling patient appointments. Successful scheduling includes, but not limited to, exhibiting proficiency in appointment scheduling procedures, accurate documentation and routing of messages, scheduling and confirming appointments according to practice guidelines, entering appropriate insurance, performing Key User duties with minimal errors. May be responsible for initiating and validating referrals/authorizations. Regularly displays a proactive approach to customer service by listening to the patient, taking ownership of solutions and is able to accurately identify the need to involve leadership in order to resolve concerns.
    $32k-37k yearly est. Auto-Apply 2d ago
  • Patient Service Specialist - ED - La Jolla

    Scripps Health 4.3company rating

    San Diego, CA jobs

    Required Qualifications: Must be able to demonstrate proficiency of computer applications, excellent mathematical skills, and ability to handle monies. Excellent communication and customer service skills. Strong organizational and analytical skills; innovative with ability to identify and solve problems. Able to adapt, prioritize and meet deadlines. Preferred Qualifications: 2 years of experience in a customer service or healthcare/medical office environment. Knowledge of medical terminology, commercial and government health insurance and billing guidelines, ACA requirements, understanding of DRG's, Medical ICD9/ICD10 codes and CPT/HCPC Codes and Modifiers. This is a Full-Time position (72 hours per pay period) with a Varied Shift schedule (includes some weekends and holidays), located at our Scripps Memorial Hospital La Jolla. You will enjoy comprehensive benefits that cover health & wellness, career development, and retirement options among other benefits. Why join Scripps Health? At Scripps Health, your ambition is empowered and your abilities are appreciated: Nearly a quarter of our employees have been with Scripps Health for over 10 years. Scripps is a Great Place to Work Certified company for 2025. Scripps Health has been consistently ranked as a top employer for women, millennials, diversity, and as an overall workplace by various national publications. Becker's Healthcare ranked Scripps Health on its 2024 list of 150 top places to work in health care. We have transitional and professional development programs to create a learning environment that enables you to thrive in your specific field as well as in your overall career. Our specialties have been nationally recognized for quality in areas such as cardiovascular care, oncology, orthopedics, geriatrics, obstetrics and gynecology, and gastroenterology. Join a caring team supporting Scripps Memorial Hospital La Jolla as a Patient Service Specialist - ED in the Access Services/ED department. You'll be on the front line for creating a positive Scripps Health experience for our patients while being responsible for duties such as the following: Interacting with patients, payers, and providers to gather information necessary for accurate registration including assigning of appropriate Medical Record Number, referral/authorization, point of service payment collection, document collection and arrival/check-in functions. Receiving and routing messages received in the department appropriately as well as manages customer billing and payment inquires as needed. Effectively managing the patient check-in and check-out process from start to finish, which includes identification verification; updating or confirming demographic and insurance information on every patient; ensuring appropriate forms are provided, signed and witnessed at the time of the patient visit; verifying coverage including benefits, authorization, pre-determination, payer specific policy exclusions or limitations to coverage, collecting any patient responsibility and accurately preparing end of day reporting or payment reconciliation as needed. Assisting patients with HPE eligibility, discussing payment arrangement options including financial assistance information, providing price estimates. Accurately scheduling and re-scheduling patient appointments. Successful scheduling includes, but not limited to, exhibiting proficiency in appointment scheduling procedures, accurate documentation, and routing of messages, scheduling and confirming appointments according to practice guidelines, entering appropriate insurance, initiating authorizations and referrals, performing Key User duties with minimal errors. Coordinating scheduling, meeting and travel planning needs, department communication as needed. May assist in gathering necessary reports, statistics, outcomes for the department as needed. Regularly displaying a proactive approach to customer service by listening to the patient, taking ownership of solutions and being able to accurately identify the need to involve leadership to resolve concerns. Acting as a member of the patient care team by supporting the clinical care staff in the care of the patient.
    $34k-39k yearly est. Auto-Apply 13d ago
  • Patient Service Specialist - Admitting/Access - Hillcrest

    Scripps Health 4.3company rating

    San Diego, CA jobs

    This is a benefitted Full Time position (80 hours per pay period) with a varied schedule located at our Scripps Mercy Hospital San Diego in Hillcrest. You will enjoy comprehensive benefits that cover health & wellness, career development, and retirement options among other benefits. Why join Scripps Health? At Scripps Health, your ambition is empowered and your abilities are appreciated: Nearly a quarter of our employees have been with Scripps Health for over 10 years. Scripps is a Great Place to Work Certified company for 2025. Scripps Health has been consistently ranked as a top employer for women, millennials, diversity, and as an overall workplace by various national publications. Becker's Healthcare ranked Scripps Health on its 2024 list of 150 top places to work in health care. We have transitional and professional development programs to create a learning environment that enables you to thrive in your specific field as well as in your overall career. Our specialties have been nationally recognized for quality in areas such as cardiovascular care, oncology, orthopedics, geriatrics, obstetrics and gynecology, and gastroenterology. Join a caring team supporting Scripps Mercy Hospital San Diego as a Patient Service Specialist in the Patient Financial Services/Access & Admitting department. You'll be on the front line for creating a positive Scripps Health experience for our patients while being responsible for duties such as the following: Interacting with patients, payers, and providers to gather information necessary for accurate registration including assigning of appropriate Medical Record Number, referral/authorization, point of service payment collection, document collection and arrival/check-in functions. Receiving and routing messages received in the department appropriately as well as manages customer billing and payment inquires as needed. Effectively managing the patient check-in and check-out process from start to finish, which includes identification verification; updating or confirming demographic and insurance information on every patient; ensuring appropriate forms are provided, signed and witnessed at the time of the patient visit; verifying coverage including benefits, authorization, pre-determination, payer specific policy exclusions or limitations to coverage, collecting any patient responsibility and accurately preparing end of day reporting or payment reconciliation as needed. Assisting patients with HPE eligibility, discussing payment arrangement options including financial assistance information, providing price estimates. Regularly displaying a proactive approach to customer service by listening to the patient, taking ownership of solutions and being able to accurately identify the need to involve leadership to resolve concerns. Acting as a member of the patient care team by supporting the clinical care staff in the care of the patient. Required Qualifications: Must be able to demonstrate proficiency of computer applications, excellent mathematical skills, and ability to handle monies. Excellent communication and customer service skills. Strong organizational and analytical skills; innovative with ability to identify and solve problems. Able to adapt, prioritize and meet deadlines. Preferred Qualifications: 2 years of experience in customer service or healthcare/medical office environment. Knowledge of medical terminology, commercial and government health insurance and billing guidelines, ACA requirements, understanding of DRG's, Medical ICD9/ICD10 codes and CPT/HCPC Codes.
    $34k-39k yearly est. Auto-Apply 6d ago
  • Patient Service Specialist - ED - Hillcrest

    Scripps Health 4.3company rating

    San Diego, CA jobs

    This is a benefitted Part Time position, working 12 hour shifts on variable days. Flexible availability is a must (weekends/holidays, etc). This position is located at Scripps Mercy San Diego in Hillcrest. You will enjoy comprehensive benefits that cover health & wellness, career development, and retirement options among other benefits. Join a winning team at Scripps Mercy Hospital San Diego supporting the Access & ED department as a Patient Service Specialist - ED. Working together, you'll bring your expertise, compassion, and excellence to all we do. The ideal candidate will thrive in a fast-paced environment and enjoy providing world class customer service. As a Patient Service Specialist - ED, you will be responsible for\: Interacting with patients, payers, and providers to gather information necessary for accurate registration including assigning of appropriate Medical Record Number, referral/authorization, point of service payment collection, document collection and arrival/check-in functions. Receiving and routing messages received in the department appropriately as well as manages customer billing and payment inquires as needed. Effectively managing the patient check-in and check-out process from start to finish, which includes identification verification; updating or confirming demographic and insurance information on every patient; ensuring appropriate forms are provided, signed and witnessed at the time of the patient visit; verifying coverage including benefits, authorization, pre-determination, payer specific policy exclusions or limitations to coverage, collecting any patient responsibility and accurately preparing end of day reporting or payment reconciliation as needed. Assisting patients with HPE eligibility, discussing payment arrangement options including financial assistance information, providing price estimates. Accurately scheduling and re-scheduling patient appointments. Successful scheduling includes, but not limited to, exhibiting proficiency in appointment scheduling procedures, accurate documentation, and routing of messages, scheduling and confirming appointments according to practice guidelines, entering appropriate insurance, initiating authorizations and referrals, performing Key User duties with minimal errors. Coordinating scheduling, meeting and travel planning needs, department communication as needed. May assist in gathering necessary reports, statistics, outcomes for the department as needed. Regularly displaying a proactive approach to customer service by listening to the patient, taking ownership of solutions and being able to accurately identify the need to involve leadership to resolve concerns. Acting as a member of the patient care team by supporting the clinical care staff in the care of the patient. Required Qualifications: Must be able to demonstrate proficiency of computer applications, excellent mathematical skills, and ability to handle monies. Excellent communication and customer service skills. Strong organizational and analytical skills; innovative with ability to identify and solve problems. Able to adapt, prioritize and meet deadlines. Preferred Qualifications: 2 years of experience in a customer service or healthcare/medical office environment. Knowledge of medical terminology, commercial and government health insurance and billing guidelines, ACA requirements, understanding of DRG's, Medical ICD9/ICD10 codes and CPT/HCPC Codes and Modifiers.
    $34k-39k yearly est. Auto-Apply 4d ago
  • Medical Staff Coordinator, Per Diem

    Memorialcare 4.6company rating

    Scheduler job at MemorialCare

    Medical Staff Coordinator, Per Diem - (LON014568) Description Title: Medical Staff CoordinatorLocation: Long BeachDepartment: Medical StaffStatus: Per DiemShift: DayPay Range*: $42. 20/hr MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups - consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models. Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork. Position SummaryResponsible for coordinating all medical staff activities and acts as a liaison between the medical staff and administration. Provides oversight for credentialing and privileging and is responsible for the timely and accurate processing of all applications and related documents. Essential Functions and Responsibilities of the JobManages, assesses and analyzes the credentialing and privileging processes. Responsible for timely and accurate processing of applications, reappointments, and database management. The ability to analyze/assess verified information and data on both initial applications, reappointments and Ongoing Professional Practice Evaluation (OPPE) to assure appropriate qualifications and current clinical competence is met. File maintenance of initial applications with updated profiles tracking progress of application; timely oversight on provisional members regarding proctoring. Coordinates all medical staff activities including meeting preparation and post meeting follow up to include agenda formulation, pre-meeting preparation of materials and notices, documentation of proceedings, meeting minutes, maintenance of records and follow up on action items which are tracked to completion. Creates and prepares reports to document the findings, conclusions, recommendations, and actions taken at various medical staff committees (may include Peer Review or Professionalism) with timely follow up with action items. Reviews the effectiveness of the actions taken. Provides education and assistance in the development of mechanisms to assess physician performance. Identifies potential risks, and consults on disciplinary action when appropriate, using knowledge of regulatory agency requirements, medico legal history, medical staff issues, respective hospital departmental, section rules, regulations, bylaws or policies and procedures. Establishes and maintains courteous, cooperative relations when interfacing with the medical staff, administration, ancillary departments, physician office staff and other healthcare providers. Interacts and coordinates with Quality, Medical Records, Risk Management and fellow medical staff professionals as it relates to medical review functions and reappointment or reappraisal. Initiates and formulates annual review of department or section rules and regulations, for compliance with medical staff hospital-wide rules and regulations or bylaws and outside regulatory bodies for assigned areas of responsibility. Creates, analyzes and maintains department or section related rules and regulations, and clinical privilege forms. Assesses clinical privilege forms related to areas of responsibilities for appropriate bundling, qualifications, current clinical competence, reappointment maintenance criteria and clarity to assist with the credentialing/privileging process. Maintains and adheres to all processes as identified in regulatory agency standards, medical staff bylaws, rules and regs and governing body bylaws to assure patient quality and safety and a successful passing of The Joint Commission survey with no areas of improvement identified. Communicates standards to counterparts to assist in achieving compliance and participation in related survey processes. Maintains accurate, current and confidential computer database for members of the medical staff and allied health professionals. Acts as a troubleshooter utilizing the credentialing data base assuring interfaces to all other MemorialCare systems are accurate and assures privileging information for medical staff members is current, with privileging criteria being met. Assists the Medical Staff Services Director and/or Manager in identifying opportunities for improvement or special projects, and acts as a facilitator in implementing. Performs other duties as assigned. *Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare-that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there's more. . . Check out our MemorialCare Benefits for more information about our Benefits and Rewards. Qualifications Minimum RequirementsQualifications/Work Experience:Minimum 3 years' experience in all aspects of medical staff services management. Broad knowledge in areas of accreditation standards, medico legal issues, state and federal regulations, supervision of medical staff functions required. Must demonstrate outstanding interpersonal and communication skills, be able to work independently and achieve desired results. Excellent computer skills in a Microsoft Windows environment including Word, Excel, and PowerPoint. Able to efficiently utilize Microsoft Teams and Zoom for hybrid meeting management Education/Licensure/Certification:Minimum High School diploma required. Associate's degree in medical staff services management (MSSM) or equivalent preferred. Certification as a Certified Provider Credentialing Specialist (CPCS) within one year of hire date required. Primary Location: United States-California-Long BeachJob: Medical Staff CredentialingOrganization: Long Beach Memorial Medical CenterSchedule: Per DiemEmployee Status: RegularJob Posting: Jan 19, 2026, 3:04:23 AMWork Schedule: 8/40 work shift hours Shift: Day JobDepartment Name: Medical Staff
    $42.2 hourly Auto-Apply 9d ago

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