Memorial Healthcare jobs - 117 jobs

JOB SUMMARY Perform phlebotomy and assist laboratory technicians in performing routine laboratory tests and related duties in the Clinical Laboratory. These duties include: Microbiology set-ups; preparation of solutions; collection of specimens for analysis; distribution of laboratory data; performance of clerical and courier functions.#Strives for superior performance by consistently providing a product or service to leadership and staff that is recognized as ultimately contributing to the patient and family experience.# Recognizes and demonstrates understanding of patient and family centered care.# PRIMARY JOB RESPONSIBILITIES Collect bacteriological specimens. Obtain specimens (blood, urine, other) from inpatients, outpatients, nursing homes and private homes in accordance with policy. Distribute samples to appropriate testing areas of laboratory. Set up microbiology specimens following prescribed methods and media. Distribute laboratory results to appropriate nursing stations and departments. Maintain general cleanliness of laboratory.# Assist with clerical, registration, and courier duties. Provide coverage of the satellite phlebotomy drawing stations as needed. Assist in training of new employees and students. Follow instructions of medical technologists/technicians to expedite result reporting. Maintain good public relations with clients. Perform special procedures as established by Directors and Supervisors, e.g. set-up and running of instrumentation under supervision of the Technical Staff. Perform basic Quality Control, maintenance and continuous improvement activities. Prepare samples for transport to reference labs and enter results for reference lab testing. Responsible for the safe handling, tracking and disposal of wastes, sharps and confidential papers. Evaluate patients for special procedural needs based on age, sex, cultural values, and psychosocial status. Observes patient and employee confidentiality as described by the privacy policies of this institution. Take orders for testing utilizing the computer or writing down and verbalizing back for verification. Demonstrates job related aspects of patient safety to assure a safe environment, safe and effective use of equipment and technology, and decreased risk of potential adverse patient occurrences. Demonstrates knowledge of, and supports hospital mission, vision, and value statements, standards, policies, procedures, operating instructions, confidentiality statements, corporate compliance plan, customer service standards, and the code of ethical behavior. Must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of patients served on his/her assigned unit.# Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient#s status and interpret the appropriate information needed to identify each patient#s requirements relative to his/her age-specific needs, and to provide the care needed as described in the unit#s and division#s policies and procedures.# Demonstrates knowledge of and supports hospital mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality statements, corporate compliance plan, customer service standards, and the code of ethical behavior. DEPARTMENTAL AND ADDITIONAL JOB RESPONSIBILITIES Perform other duties basic to effective laboratory operation, such as cleaning glassware, decontaminating infectious material, etc. Maintain collection and clerical supplies inventory. Perform other duties as requested by the Director, Administrative Director or supervisors. Other duties as assigned JOB SPECIFICATIONS EDUCATION High School diploma or GED required. Courses in chemistry, biology, and medical terminology preferred. EXPERIENCE One year of full-time phlebotomy experience preferred. ASCP certification preferred with evidence of capacity to handle responsibility alone and adhere to safety procedures. Possess a valid Michigan driver#s license with good driving record. Proficient in assistant duties, knowledge of chemical and biological hazard procedures, basic knowledge of anatomy, and proficiency in venipuncture and phlebotomy procedures. ESSENTIAL PHYSICAL ABILITIES/MOTOR SKILLS These physical requirements are not exhaustive and additional job related physical requirements may be added on an as needed basis.# Corrective devices may be used to meet physical requirements. Sedentary Work:# Frequently required to stand, kneel and crouch.# On a daily basis may be required to move about, sit, climb stairs and bend.# Is frequently required to lift and carry up to 20 lbs.# May be required to push/pull/carry items between 20-100 lbs. Vision:# Requires the ability to perceive the nature of objects by the eye.# Near acuity:# Clarity of vision at 20 inches or less.# Midrange Acuity:# Clarity of vision at distances of more than 20 inches and less than 20 feet. Motor Coordination:# While performing the duties of the job, it is required to regularly perform functions that include using hand and finger movement, handle or feel objects, be able to use tools or equipment that requires reaching with hands and arms.# Must be able to travel independently throughout the hospital; access patients/families including areas confined by space and/or equipment. Speaking/Hearing:# Ability to give and receive information through speaking and listening. ESSENTIAL TECHNICAL ABILITIES Proficiency using modern office, computer and telephone equipment as used by Memorial Healthcare. Ability to manipulate syringes, vacuum tubes, capillary collection devices independently.# Be able to apply protective equipment such as gloves, gowns and masks independently.# Ability to dispose of sharps utilizing twisting removal devices.# Ability to streak and distribute specimens on media with calibrated loops, swabs, pipettes and syringes.# Ability to grind and mince tissues for inoculation.# Ability to accurately identify, verify in computer and apply labels to specimens.# Ability to work behind protective shields.# Ability to prepare feather tip slides, operate LED instrumentation, perform manual wet-work tests (droppers, tablets, sticks).# Ability to measure acid/bases with care and according to OSHA guidelines.# Ability to aliquot, transfer and package specimens for transport.# Ability to perform clerical, registration, and courier duties.# Ability to palpate, assess and prepare collection sites. Ability to type, utilize computer, phone, and POC devices. ESSENTIAL MENTAL ABILITIES Ability to adapt and maintain focus in fast paced, quickly changing or stressful situations. Ability to read and interpret a variety of documents including, but not limited to policies, operating instructions, white papers, regulations, rules and laws. Have the ability to interpret record and phone laboratory data with accuracy.# Have the ability to read and interpret physician#s orders from abbreviations. Have the ability to assess patient or client behavior and voluntary compliance with procedure and the ability to maintain self-control even when clients are abusive. ESSENTIAL SENSORY REQUIREMENTS Able to see for the purpose of reading information received in formats including but not limited to paper, computer, reports, bulletins, updates, manuals. Able to hear for work-related purposes. Able to utilize phone and paging system. #Ability to write, read and see/distinguish color.# Ability to assess patient and client needs and appropriate collection sites by seeing, hearing and feeling.# Ability to identify patients based on verbal and written responses. Ability to interpret test results by color reactions, numerical displays or audible alarms. INTERPERSONAL SKILLS Ability to interact with co-workers, hospital staff, administration, patients, physicians, the public and all internal and external customers in a professional and effective, courteous and tactful manner, at all times, physically, verbally and in all written and electronic communication. Required to remain calm when adversity is encountered. Open, honest, and tactful communication skills. Ability to work as a team member in all activities. Positive, cooperative and motivated attitude. Ability to interact well with clients (especially children and disabled), public, co-workers and supervisors.# Willingness to assist in training, continuous improvement, maintaining safety, and enhancing community relations. JOB SUMMARY Perform phlebotomy and assist laboratory technicians in performing routine laboratory tests and related duties in the Clinical Laboratory. These duties include: Microbiology set-ups; preparation of solutions; collection of specimens for analysis; distribution of laboratory data; performance of clerical and courier functions. Strives for superior performance by consistently providing a product or service to leadership and staff that is recognized as ultimately contributing to the patient and family experience. Recognizes and demonstrates understanding of patient and family centered care. PRIMARY JOB RESPONSIBILITIES * Collect bacteriological specimens. * Obtain specimens (blood, urine, other) from inpatients, outpatients, nursing homes and private homes in accordance with policy. * Distribute samples to appropriate testing areas of laboratory. * Set up microbiology specimens following prescribed methods and media. * Distribute laboratory results to appropriate nursing stations and departments. * Maintain general cleanliness of laboratory. * Assist with clerical, registration, and courier duties. * Provide coverage of the satellite phlebotomy drawing stations as needed. * Assist in training of new employees and students. * Follow instructions of medical technologists/technicians to expedite result reporting. * Maintain good public relations with clients. * Perform special procedures as established by Directors and Supervisors, e.g. set-up and running of instrumentation under supervision of the Technical Staff. * Perform basic Quality Control, maintenance and continuous improvement activities. * Prepare samples for transport to reference labs and enter results for reference lab testing. * Responsible for the safe handling, tracking and disposal of wastes, sharps and confidential papers. * Evaluate patients for special procedural needs based on age, sex, cultural values, and psychosocial status. * Observes patient and employee confidentiality as described by the privacy policies of this institution. * Take orders for testing utilizing the computer or writing down and verbalizing back for verification. * Demonstrates job related aspects of patient safety to assure a safe environment, safe and effective use of equipment and technology, and decreased risk of potential adverse patient occurrences. * Demonstrates knowledge of, and supports hospital mission, vision, and value statements, standards, policies, procedures, operating instructions, confidentiality statements, corporate compliance plan, customer service standards, and the code of ethical behavior. * Must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of patients served on his/her assigned unit. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the unit's and division's policies and procedures. * Demonstrates knowledge of and supports hospital mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality statements, corporate compliance plan, customer service standards, and the code of ethical behavior. DEPARTMENTAL AND ADDITIONAL JOB RESPONSIBILITIES * Perform other duties basic to effective laboratory operation, such as cleaning glassware, decontaminating infectious material, etc. * Maintain collection and clerical supplies inventory. * Perform other duties as requested by the Director, Administrative Director or supervisors. * Other duties as assigned JOB SPECIFICATIONS EDUCATION * High School diploma or GED required. * Courses in chemistry, biology, and medical terminology preferred. EXPERIENCE * One year of full-time phlebotomy experience preferred. * ASCP certification preferred with evidence of capacity to handle responsibility alone and adhere to safety procedures. * Possess a valid Michigan driver's license with good driving record. * Proficient in assistant duties, knowledge of chemical and biological hazard procedures, basic knowledge of anatomy, and proficiency in venipuncture and phlebotomy procedures. ESSENTIAL PHYSICAL ABILITIES/MOTOR SKILLS These physical requirements are not exhaustive and additional job related physical requirements may be added on an as needed basis. Corrective devices may be used to meet physical requirements. * Sedentary Work: Frequently required to stand, kneel and crouch. On a daily basis may be required to move about, sit, climb stairs and bend. Is frequently required to lift and carry up to 20 lbs. May be required to push/pull/carry items between 20-100 lbs. * Vision: Requires the ability to perceive the nature of objects by the eye. Near acuity: Clarity of vision at 20 inches or less. Midrange Acuity: Clarity of vision at distances of more than 20 inches and less than 20 feet. * Motor Coordination: While performing the duties of the job, it is required to regularly perform functions that include using hand and finger movement, handle or feel objects, be able to use tools or equipment that requires reaching with hands and arms. Must be able to travel independently throughout the hospital; access patients/families including areas confined by space and/or equipment. * Speaking/Hearing: Ability to give and receive information through speaking and listening. ESSENTIAL TECHNICAL ABILITIES * Proficiency using modern office, computer and telephone equipment as used by Memorial Healthcare. * Ability to manipulate syringes, vacuum tubes, capillary collection devices independently. * Be able to apply protective equipment such as gloves, gowns and masks independently. * Ability to dispose of sharps utilizing twisting removal devices. * Ability to streak and distribute specimens on media with calibrated loops, swabs, pipettes and syringes. * Ability to grind and mince tissues for inoculation. * Ability to accurately identify, verify in computer and apply labels to specimens. * Ability to work behind protective shields. * Ability to prepare feather tip slides, operate LED instrumentation, perform manual wet-work tests (droppers, tablets, sticks). * Ability to measure acid/bases with care and according to OSHA guidelines. * Ability to aliquot, transfer and package specimens for transport. * Ability to perform clerical, registration, and courier duties. * Ability to palpate, assess and prepare collection sites. * Ability to type, utilize computer, phone, and POC devices. ESSENTIAL MENTAL ABILITIES * Ability to adapt and maintain focus in fast paced, quickly changing or stressful situations. * Ability to read and interpret a variety of documents including, but not limited to policies, operating instructions, white papers, regulations, rules and laws. * Have the ability to interpret record and phone laboratory data with accuracy. * Have the ability to read and interpret physician's orders from abbreviations. * Have the ability to assess patient or client behavior and voluntary compliance with procedure and the ability to maintain self-control even when clients are abusive. ESSENTIAL SENSORY REQUIREMENTS * Able to see for the purpose of reading information received in formats including but not limited to paper, computer, reports, bulletins, updates, manuals. * Able to hear for work-related purposes. * Able to utilize phone and paging system. * Ability to write, read and see/distinguish color. * Ability to assess patient and client needs and appropriate collection sites by seeing, hearing and feeling. * Ability to identify patients based on verbal and written responses. * Ability to interpret test results by color reactions, numerical displays or audible alarms. INTERPERSONAL SKILLS * Ability to interact with co-workers, hospital staff, administration, patients, physicians, the public and all internal and external customers in a professional and effective, courteous and tactful manner, at all times, physically, verbally and in all written and electronic communication. * Required to remain calm when adversity is encountered. * Open, honest, and tactful communication skills. * Ability to work as a team member in all activities. * Positive, cooperative and motivated attitude. * Ability to interact well with clients (especially children and disabled), public, co-workers and supervisors. * Willingness to assist in training, continuous improvement, maintaining safety, and enhancing community relations.

JOB TITLE: Behavioral Health Associate Fair Labor Standards Act (FLSA) Status: Non-Exempt Reports to: Integrated Care Director JOB SUMMARY: The Behavioral Health Associate provides administrative support and customer service to promote a welcoming and safe environment for patients receiving substance use disorder treatment or behavioral health services at Spectra Health. The BHA is responsible for assisting with day-to-day operations of the BH and SUD teams. Key duties include patient scheduling and registration, ensuring patient information in electronic medical records is accurate, follow-up phone calls to patients requesting appointments, and assisting with accurate and timely completion of required documents. The BHA will be available during group sessions, to assist with patient needs as they arise. ORGANIZATIONAL PHILOSOPHY: Privacy & confidentiality: Maintain strict adherence to privacy and confidentiality protocols, ensuring the protection of both patient and employee information in accordance with Spectra Health's policies. Champion organizational values: Promote and embody Spectra Health's core values of Compassion, Trust, Respect, Equity, and Inclusivity in all interactions and decision-making processes. Culture of safety: Foster a culture of safety; proactively addressing hazards, incidents, and security concerns while contributing to a positive and safe work environment for employees and patients. Teamwork & collaboration: Approach teamwork with a positive and collaborative mindset, building strong relationships across departments and sharing knowledge and experiences to enhance overall organizational effectiveness. Be part of the solution: Actively support organizational change, offering solutions, participating in leadership initiatives, and championing efforts that align with Spectra Health's evolving mission and goals. Patient-centered decision making: Prioritize the best interests of Spectra Health's patients, ensuring quality care and positive outcomes. Training & meetings: Complete mandatory training requirements and attend at least 80% of departmental meetings to stay informed and aligned with organizational goals and policies. Policy adherence & compliance champion: Strictly adhere to all Spectra Health policies and procedures, and act as a departmental advocate for Spectra Health's Compliance Program activities. ESSENTIAL JOB FUNCTIONS: Collaborates with all behavioral health providers to coordinate care for patients. Attends integrated care team meetings Engages in team-based communication within and between departments to support integrated care. Complete screening tools such as the PRAPARE Accurately documents patient contacts in the EMR. Engages in verbal de-escalation as needed. Is accessible and visibly present to members of the care team during clinic hours. Greet all patients, visitors, and co-workers in a professional, friendly, and respectful manner. Answer incoming phone calls and communicate courteously and effectively on the phone. Transfer calls appropriately and record accurate messages as needed. Available to assist team as needed to ensure smooth workflow and efficiency of patient appointments. Schedule patient appointments. Facilitate patient registration and the patient appointment process from check-in through check-out, including group visits. Verify and update patient demographics at the time of patient visits. Verify current insurance and co-pay information, collecting copayments, nominal fees, and balances due as applicable. Keep complete and accurate records of patient information in the appropriate medical records system. Is accessible and able to assist care team during groups visits as needed. Ensure patient completion of required paperwork and screening instruments prior to appointments. Facilitates incoming referrals and patient requests for appointments with LAC/BHC. Communicate effectively with external community partners. Assist with the distribution of courier mail and faxes to appropriate people. Make reminder calls to patients for upcoming appointments. Resolve registration issues in the medical records system as needed. Contribute to organizational improvement activities by maintaining satisfactory performance on Departmental key performance indicators (KPIs). Perform other duties as assigned. JOB QUALIFICATIONS: Required: High school diploma or the equivalent Basic knowledge of Windows and Office Applications Experience with verbal crisis de-escalation Previous experience in a behavioral health and/or healthcare setting Preferred: Associate degree or higher in psychology, human services or related field Strong crisis intervention skills PHYSICAL REQUIREMENTS: The Behavioral Health Associate is primarily a desk job that requires the ability to sit for long periods of time (up to 8 hours) at a desk or workstation. Periodically, the position requires lifting or carrying items that would be appropriate in an office environment, not more than 50 pounds. REMOTE WORK: The Behavioral Health Associate position is not eligible for full-time or hybrid remote work. For more information about remote work, please see HR Policy 1.28 - Remote Work. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Spectra Health provides job opportunities, salaries and benefits, training, promotions, facilities, and other conditions of employment without discrimination based on race, color, national origin, religion, sex, age, disability, genetic information, or any other characteristic protected by federal or state laws. Spectra Health does not retaliate against applicants, employees, or former employees for filing a charge or complaint of discrimination, participating in a discrimination investigation or lawsuit, or opposing discrimination. Job Posted by ApplicantPro

At Virtua Health, we exist for one reason - to better serve you. That means being here for you in all the moments that matter, striving each day to connect you to the care you need. Whether that's wellness and prevention, experienced specialists, life-changing care, or something in-between - we are your partner in health devoted to building a healthier community. If you live or work in South Jersey, exceptional care is all around. Our medical and surgical experts are among the best in the country. We assembled more than 14,000 colleagues, including over 2,850 skilled and compassionate doctors, physician assistants, and nurse practitioners equipped with the latest technologies, treatments, and techniques to provide exceptional care close to home. A Magnet-recognized health system ranked by U.S. News and World Report, we've received multiple awards for quality, safety, and outstanding work environment. In addition to five hospitals, seven emergency departments, seven urgent care centers, and more than 280 other locations, we're committed to the well-being of the community. That means bringing life-changing resources and health services directly into our communities through our Eat Well food access program, telehealth, home health, rehabilitation, mobile screenings, paramedic programs, and convenient online scheduling. We're also affiliated with Penn Medicine for cancer and neurosciences, and the Children's Hospital of Philadelphia for pediatrics. Location: Voorhees - 100 Bowman Drive Remote Type: On-Site Employment Type: Employee Employment Classification: Per Diem Time Type: Part time Work Shift: 1st Shift (United States of America) Total Weekly Hours: 0 Additional Locations: Job Information: Please note all candidates must complete onsite testing in Marlton, NJ. Summary: Codes and abstracts hospital medical records (including Inpatients, Observation, Outpatient Surgery, Invasive Outpatients, and Emergency Department) for diagnostic and procedural coding. Utilizes federal, state procedures/guidelines to assure accuracy of coding and abstracting and productivity standards. Collaborates with medical staff and clinical documentation improvement (CDI) staff to clarify documentation. Maintains performance in accordance with corporate compliance requirements as it pertains to the coding and abstracting of medical records, as well as Diagnosis Related Group (DRG) assignment. Position Responsibilities: Accurately reviews each record and knowledgeably utilizes ICD-10-CM, ICD-10-PCS, CPT-4, and encoder to accurately code all significant diagnoses and procedures according to American Hospital Association (AHA), American Health Information Management Association (AHIMA), Uniform Hospital Discharge Data Set (UHDDS) hospital specific guidelines and rules/conventions. Records coded include Inpatient, Observation, Outpatient Surgery, Invasive Outpatients, and Emergency Department. Sequences principal (or first-listed) diagnosis and principal procedures according to documentation found in the medical records and UHDDS definitions. Utilizes ongoing knowledge and reference material regarding DRGs to validate DRG assignments. Accurately utilizes written federal and state regulations and written guidelines regarding definitions and prioritizing of abstract data elements to assure uniformity of database. Records abstracted include Inpatient, Observation, Outpatient Surgery, Invasive Outpatients, and Emergency Department. Verifies and/or abstracts required data into computer system according to procedure. Utilizes equipment and processes appropriately, to ensure efficient coding and abstracting; utilizes the established downtime procedures as needed. Participates in maintaining DNB and accounts receivable goal. Maintains department level competencies. Participates in performance improvement activities. Position Qualifications Required / Experience Required: Minimum of two years inpatient records coding experience or equivalent. Ability to perform functions in a Microsoft Windows environment. Ability to be detailed oriented and perform tasks at a high level of accuracy. Ability to make sound decisions. Demonstrate good communication and team work skills. Previous experience with an electronic legal health record system preferred. Required Education: High School Diploma or GED required. Knowledge of Anatomy & Physiology/ Medical terminology required. Coding education preferred or equivalent in years of experience. Training/Certifications/Licensure: AHIMA Certification: Certified Coding Specialist (CCS) required for all employees hired after 10/1/2025. Non-CCS-Certified Hourly Rate: $26.22 - $40.65 Hourly Rate: $28.63 - $44.54 The actual salary/rate will vary based on applicant's experience as well as internal equity and alignment with market data.Virtua offers a comprehensive package of benefits for full-time and part-time colleagues, including, but not limited to: medical/prescription, dental and vision insurance; health and dependent care flexible spending accounts; 403(b) (401(k) subject to collective bargaining agreement); paid time off, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, colleague and dependent life insurance and supplemental life and AD&D insurance; tuition assistance, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies. For more benefits information click here.

At Virtua Health, we exist for one reason - to better serve you. That means being here for you in all the moments that matter, striving each day to connect you to the care you need. Whether that's wellness and prevention, experienced specialists, life-changing care, or something in-between - we are your partner in health devoted to building a healthier community. If you live or work in South Jersey, exceptional care is all around. Our medical and surgical experts are among the best in the country. We assembled more than 14,000 colleagues, including over 2,850 skilled and compassionate doctors, physician assistants, and nurse practitioners equipped with the latest technologies, treatments, and techniques to provide exceptional care close to home. A Magnet-recognized health system ranked by U.S. News and World Report, we've received multiple awards for quality, safety, and outstanding work environment. In addition to five hospitals, seven emergency departments, seven urgent care centers, and more than 280 other locations, we're committed to the well-being of the community. That means bringing life-changing resources and health services directly into our communities through our Eat Well food access program, telehealth, home health, rehabilitation, mobile screenings, paramedic programs, and convenient online scheduling. We're also affiliated with Penn Medicine for cancer and neurosciences, and the Children's Hospital of Philadelphia for pediatrics. Location: 100% RemoteCurrently Virtua welcomes candidates for 100% remote positions from: AZ, CT, DE, FL, GA, ID, KY, MD, MO, NC, NH, NJ, NY, PA, SC, TN, TX, VA, WI, WV only. Remote Type: 100% Remote Employment Type: Employee Employment Classification: Regular Time Type: Full time Work Shift: 1st Shift (United States of America) Total Weekly Hours: 40 Additional Locations: Job Information: Job Summary: Responsible for professional fee (pro-fee) coding quality and audits, education and training, etc. for CPT, ICD-10-CM, and HCPCS codes for Virtua Medical Group clinicians and coding department. This includes performing internal audits, overseeing external audits, and providing education and training to the pro-fee coders. Responsible for working with VMG practices to resolve all coding issues that prevent accounts from being processed appropriately. Responsible for developing, implementing and maintaining compliance plan for pro-fee coding and abstracting. Position Responsibilities: Training and Education: Providing training and education for newly hired coders that includes utilizing the medical record in conjunction with rules and regulations to properly code VMG encounters. Audits new coders once they approved to submit charges in the work queues and provides appropriate feedback. Developing coding and training resources for the entire coding team (modules, scenarios, tip sheets, etc.). External Coding Audit Response: Conducts Trains new coders to utilize the medical record, clinical, coding and abstracting systems, in conjunction with UHDDS and other rules and regulations and other appropriate resources to properly abstract and code all HIM coded inpatient and outpatient accounts and provides appropriate feedback.exit interviews with external auditors, prepares rebuttals and appeals, take appropriate action with responses (including correcting data and educating providers and coders). Responds to daily questions from VMG coders regarding correct application of coding guidelines to individual accounts. Responsible for initial onboarding education of all clinicians billing under VMG tax ID number (TIN) to include CMS 1995, 1997 and AMA 2021 Evaluation and Management guidelines. Auditing: Performing chart audits to review CPT, ICD-10- CM and HCPCS codes assigned by VMG coding staff and providing timely feedback to staff and director. Overseeing the annual external audit process for all clinicians that bill under the VMG TIN by creating audit samples, communicating results to clinicians and providing annual coding education. Performing chart audits to review CPT, ICD-10- CM and HCPCS codes for clinicians who scored below 80% on their external audit. Reviewing work queue edits for provider coding trends and education needs. Confidently educates clinicians based on chart audit and coding trends. Accounts Receivable: Assisting with monitoring of pre-AR aging reports. Troubleshooting and resolving complex problems with individual accounts in order to facilitate appropriate reductions in A/R and accounts held for coding. Coding charts when urgently needed to facilitate A/R goals. Working closely with Practice Directors and Practice Managers to provide efficiencies in operational workflows related to clinician coding. Review and Resolution of Interdepartmental Coding-related Issues: Working closely with VMG Practices and third party billing company to resolve coding and reimbursement issues, serves as an escalation point, and answers questions regarding coding requirements. Providing education to their staff, including clinicians and billers on pro-fee coding issues. Recommending changes to workflows to insure appropriate documentation and reimbursement. Policies and Procedures: Developing policies and procedures on coding, data abstraction and compliance for VMG. Documenting and enforcing policies and procedures for VMG and provides feedback to appropriate supervisors and/or staff. Recommending changes to policies, procedures, charge master and documentation requirements to ensure appropriate reimbursement. Monitoring and reporting on productivity and quality standards. Position Qualifications Required / Experience Required: 3 years professional fee (provider) coding or a combination of 3 years professional fee (provider) coding and healthcare auditing experience required Professional fee auditing and education experience preferred Multi-specialty professional fee coding experience preferred Knowledge of PC database applications, Microsoft Office, spreadsheet design, encoder required Subject matter expertise in the areas of CPT, ICD-10-CM and HCPCS coding required Ability to develop and present education presentations required Required Education: Coding Certificate Program, or equivalent experience, leading to appropriate certification Training/Certifications/Licensure: CPC Certification by AAPC required CPMA Certification by AAPC preferred Annual Salary: $66,950 - $104,059 The actual salary/rate will vary based on applicant's experience as well as internal equity and alignment with market data.Virtua offers a comprehensive package of benefits for full-time and part-time colleagues, including, but not limited to: medical/prescription, dental and vision insurance; health and dependent care flexible spending accounts; 403(b) (401(k) subject to collective bargaining agreement); paid time off, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, colleague and dependent life insurance and supplemental life and AD&D insurance; tuition assistance, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies. For more benefits information click here.

JOB SUMMARY This position is responsible for ensuring that all surgical supplies, instruments and equipment are properly inventoried, decontaminated, assembled, inspected, packaged, sterilized, stored, distributed, and tracked in a quality/timely manner throughout the hospital and its affiliates.# Works independently with little supervision. Qualified to train others. Adheres to established departmental and organizational processes, procedures, and policies.## Strives for superior performance by consistently providing a product or service to leadership and staff that is recognized as ultimately contributing to the patient and family experience.# Recognizes and demonstrates understanding of patient and family centered care.# # PRIMARY JOB RESPONSIBILITIES Performs duties as a SPD Tech independently, works proficiently without supervision and helps train new employees: #Identifies and uses appropriate methods and solutions to sort, disassemble, decontaminate, rinse and disinfect instruments and clinical equipment.# Operates and troubleshoots cleaning equipment.# Appropriately handles garbage, linen and biohazardous materials.# Maintains safety standards. Consistently uses count sheets to correctly assemble, protect, wrap, containerize and/or peel package and label instruments.# Identifies and inspects instruments for cleanliness and functionality. Properly handles and stores sterile supplies, equipment and instruments. Selects appropriate sterilization methods.# Knows and follows correct principles of sterilization.# Properly documents and verifies sterilization loads and biological tests to determine the efficacy of the sterilization process. Retrieves, disburses and tracks medical and surgical supplies and equipment to the customer in a quality/timely manner. Knows uses, maintains and operates the equipment specific to Sterile Processing, i.e. steam. Sterrad, Medivator, cart washer, instrument washer/disinfectors, ultrasonic cleaners and heat sealers as well as a variety of testing devices. Knows and uses the processes involved in ordering, receiving, stocking, rotating delivering and monitoring usage of surgical supplies.# Communicates supply issues to appropriate personnel in a timely manner. Maintains a clean orderly work area.# Completes assigned housekeeping duties. Demonstrates knowledge of and supports hospital mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality statements, corporate compliance plan, customer service standards, and the code of ethical behavior. # DEPARTMENTAL AND ADDITIONAL JOB RESPONSIBILITIES Tracks progress and compliance in regard to training, staff meeting, and in-service### education. Other duties as assigned # JOB SPECIFICATIONS EDUCATION High school diploma or GED equivalent. Has successfully passed an approved Sterile Processing Course or willing to complete within 1 year of hire. EXPERIENCE Experience is preferred, but on the job training will be provided. # ESSENTIAL PHYSICAL ABILITIES/MOTOR SKILLS These physical requirements are not exhaustive and additional job related physical requirements may be added on an as needed basis.# Corrective devices may be used to meet physical requirements. Sedentary Work:# Frequently required to stand, kneel and crouch.# On a daily basis may be required to move about, sit, climb stairs and bend.# Is frequently required to lift and carry up to 20 lbs.# May be required to push/pull/carry items between 20-100 lbs. Vision:# Requires the ability to perceive the nature of objects by the eye.# Near acuity:# Clarity of vision at 20 inches or less.# Midrange Acuity:# Clarity of vision at distances of more than 20 inches and less than 20 feet. Motor Coordination:# While performing the duties of the job, it is required to regularly perform functions that include using hand and finger movement, handle or feel objects, be able to use tools or equipment that requires reaching with hands and arms.# Must be able to travel independently throughout the hospital; access patients/families including areas confined by space and/or equipment. Speaking/Hearing:# Ability to give and receive information through speaking and listening. ESSENTIAL TECHNICAL ABILITIES Proficiency using modern office, computer and telephone equipment as used by Memorial Healthcare. ESSENTIAL MENTAL ABILITIES Ability to adapt and maintain focus in fast paced, quickly changing or stressful situations. Ability to read and interpret a variety of documents including, but not limited to policies, operating instructions, white papers, regulations, rules and laws. ESSENTIAL SENSORY REQUIREMENTS Able to see for the purpose of reading information received in formats including but not limited to paper, computer, reports, bulletins, updates, manuals. Able to hear for work-related purposes. INTERPERSONAL SKILLS Ability to interact with co-workers, hospital staff, administration, patients, physicians, the public and all internal and external customers in a professional and effective, courteous and tactful manner, at all times, physically, verbally and in all written and electronic communication. Required to remain calm when adversity is encountered. Open, honest, and tactful communication skills. Ability to work as a team member in all activities. Positive, cooperative and motivated attitude. JOB SUMMARY This position is responsible for ensuring that all surgical supplies, instruments and equipment are properly inventoried, decontaminated, assembled, inspected, packaged, sterilized, stored, distributed, and tracked in a quality/timely manner throughout the hospital and its affiliates. Works independently with little supervision. Qualified to train others. Adheres to established departmental and organizational processes, procedures, and policies. Strives for superior performance by consistently providing a product or service to leadership and staff that is recognized as ultimately contributing to the patient and family experience. Recognizes and demonstrates understanding of patient and family centered care. PRIMARY JOB RESPONSIBILITIES * Performs duties as a SPD Tech independently, works proficiently without supervision and helps train new employees: * Identifies and uses appropriate methods and solutions to sort, disassemble, decontaminate, rinse and disinfect instruments and clinical equipment. Operates and troubleshoots cleaning equipment. * Appropriately handles garbage, linen and biohazardous materials. * Maintains safety standards. * Consistently uses count sheets to correctly assemble, protect, wrap, containerize and/or peel package and label instruments. Identifies and inspects instruments for cleanliness and functionality. * Properly handles and stores sterile supplies, equipment and instruments. * Selects appropriate sterilization methods. * Knows and follows correct principles of sterilization. * Properly documents and verifies sterilization loads and biological tests to determine the efficacy of the sterilization process. * Retrieves, disburses and tracks medical and surgical supplies and equipment to the customer in a quality/timely manner. * Knows uses, maintains and operates the equipment specific to Sterile Processing, i.e. steam. Sterrad, Medivator, cart washer, instrument washer/disinfectors, ultrasonic cleaners and heat sealers as well as a variety of testing devices. * Knows and uses the processes involved in ordering, receiving, stocking, rotating delivering and monitoring usage of surgical supplies. * Communicates supply issues to appropriate personnel in a timely manner. * Maintains a clean orderly work area. Completes assigned housekeeping duties. * Demonstrates knowledge of and supports hospital mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality statements, corporate compliance plan, customer service standards, and the code of ethical behavior. DEPARTMENTAL AND ADDITIONAL JOB RESPONSIBILITIES * Tracks progress and compliance in regard to training, staff meeting, and in-service education. * Other duties as assigned JOB SPECIFICATIONS EDUCATION * High school diploma or GED equivalent. * Has successfully passed an approved Sterile Processing Course or willing to complete within 1 year of hire. EXPERIENCE * Experience is preferred, but on the job training will be provided. ESSENTIAL PHYSICAL ABILITIES/MOTOR SKILLS These physical requirements are not exhaustive and additional job related physical requirements may be added on an as needed basis. Corrective devices may be used to meet physical requirements. * Sedentary Work: Frequently required to stand, kneel and crouch. On a daily basis may be required to move about, sit, climb stairs and bend. Is frequently required to lift and carry up to 20 lbs. May be required to push/pull/carry items between 20-100 lbs. * Vision: Requires the ability to perceive the nature of objects by the eye. Near acuity: Clarity of vision at 20 inches or less. Midrange Acuity: Clarity of vision at distances of more than 20 inches and less than 20 feet. * Motor Coordination: While performing the duties of the job, it is required to regularly perform functions that include using hand and finger movement, handle or feel objects, be able to use tools or equipment that requires reaching with hands and arms. Must be able to travel independently throughout the hospital; access patients/families including areas confined by space and/or equipment. * Speaking/Hearing: Ability to give and receive information through speaking and listening. ESSENTIAL TECHNICAL ABILITIES * Proficiency using modern office, computer and telephone equipment as used by Memorial Healthcare. ESSENTIAL MENTAL ABILITIES * Ability to adapt and maintain focus in fast paced, quickly changing or stressful situations. * Ability to read and interpret a variety of documents including, but not limited to policies, operating instructions, white papers, regulations, rules and laws. ESSENTIAL SENSORY REQUIREMENTS * Able to see for the purpose of reading information received in formats including but not limited to paper, computer, reports, bulletins, updates, manuals. * Able to hear for work-related purposes. INTERPERSONAL SKILLS * Ability to interact with co-workers, hospital staff, administration, patients, physicians, the public and all internal and external customers in a professional and effective, courteous and tactful manner, at all times, physically, verbally and in all written and electronic communication. * Required to remain calm when adversity is encountered. * Open, honest, and tactful communication skills. * Ability to work as a team member in all activities. * Positive, cooperative and motivated attitude.

JOB SUMMARY Inspects, installs, repairs and replaces pipes, fittings, and plumbing fixtures to maintain the heating, water, gas, and drainage systems, according to specifications and plumbing codes. Assembles pipe sections, tubing and fittings, using couplings, clamps, screws, bolts, cement, plastic solvent, caulking, or soldering, brazing and welding equipment. Fills pipes or plumbing fixtures with water or air and observes pressure gauges to detect and locate leaks. Caulks leaks and opens clogged drains. Installs sinks, showers, toilets, water heaters and related plumbing fixtures. Reviews blueprints and building codes and specifications to determine work details and procedures. Performs all work in accordance with established safety procedures. Estimates time and material costs on plumbing projects. Provides leadership, coaching, and/or mentoring to a subordinate group. #May act as a lead or first-level supervisor. Strives for superior performance by consistently providing a product or service to leadership and staff that is recognized as ultimately contributing to the patient and family experience.# Recognizes and demonstrates understanding of patient and family centered care. # PRIMARY JOB RESPONSIBILITIES General plumbing # sanitary. Knowledge of prints and drawings. Capable of obtaining permits. Plumbing repairs and/or installation. Follow all plumbing and sanitary codes. Follow and execute scopes of work with outstanding quality and attention to detail. Maintain clean and organized job sites. Abide by industry and company safety protocols. # DEPARTMENTAL AND ADDITIONAL JOB RESPONSIBILITIES Other duties as assigned. # # JOB SPECIFICATIONS EDUCATION High School diploma or GED required. EXPERIENCE Must have 2-5 years of experience in Plumbing/sanitary. Must be on track to get Master lever certification. Must have direct experience and solid working knowledge of commercial construction. Must have ability to read blueprints and specifications. # ESSENTIAL PHYSICAL ABILITIES/MOTOR SKILLS These physical requirements are not exhaustive and additional job related physical requirements may be added on an as needed basis.# Corrective devices may be used to meet physical requirements. Sedentary Work:# Frequently required to stand, kneel and crouch.# On a daily basis may be required to move about, sit, climb stairs and bend.# Is frequently required to lift and carry up to 20 lbs.# May be required to push/pull/carry items between 20-100 lbs. Vision:# Requires the ability to perceive the nature of objects by the eye.# Near acuity:# Clarity of vision at 20 inches or less.# Midrange Acuity:# Clarity of vision at distances of more than 20 inches and less than 20 feet. Motor Coordination:# While performing the duties of the job, it is required to regularly perform functions that include using hand and finger movement, handle or feel objects, be able to use tools or equipment that requires reaching with hands and arms.# Must be able to travel independently throughout the hospital; access patients/families including areas confined by space and/or equipment. Speaking/Hearing:# Ability to give and receive information through speaking and listening. Must be able to handle tools, organize a number of daily tasks, maintain safe work habits and complete written work performed, including preventive maintenance records. Must be able to use a personal computer to track work orders, check status of HVAC and operate other maintenance software programs. # ESSENTIAL TECHNICAL ABILITIES Proficiency using modern office, computer and telephone equipment as used by Memorial Healthcare. Fine hand/eye coordination required to perform small device repairs. Ability to safely operate mechanical and electrically powered tools. Ability to grasp small items and use hand tools simultaneously. Must have a valid Michigan driver#s license. # # ESSENTIAL MENTAL ABILITIES Ability to adapt and maintain focus in fast paced, quickly changing or stressful situations. Ability to read and interpret a variety of documents including, but not limited to policies, operating instructions, white papers, regulations, rules and laws. Ability to comprehend and follow both verbal and written instructions. Ability to work under stress, interruptions and tight deadlines. Must have independent judgement to determine how to function in an emergency situation. Ability to coordinate work load and follow-through to completion, including documentation of completed repair and preventive maintenance work orders. Ability to understand mechanical equipment operations and repair. # ESSENTIAL SENSORY REQUIREMENTS Able to see for the purpose of reading information received in formats including but not limited to paper, computer, reports, bulletins, updates, manuals. Able to hear for work-related purposes. Able to smell smoke to respond appropriately in an emergency situation. Correctable hearing equivalent to less than 25% less is necessary in order to discern various sounds that will assure safety of the physical plant, equipment and occupants. Able to identify hot and cold. Able to effectively communicate with co-workers, other employees, patients and visitors. Vision correctable to 20/40 is necessary, includes color and depth perception, and peripheral field of vision. # INTERPERSONAL SKILLS Ability to interact with co-workers, hospital staff, administration, patients, physicians, the public and all internal and external customers in a professional and effective, courteous and tactful manner, at all times, physically, verbally and in all written and electronic communication. Required to remain calm when adversity is encountered. Open, honest, and tactful communication skills. Ability to work as a team member in all activities. Positive, cooperative and motivated attitude. JOB SUMMARY Inspects, installs, repairs and replaces pipes, fittings, and plumbing fixtures to maintain the heating, water, gas, and drainage systems, according to specifications and plumbing codes. Assembles pipe sections, tubing and fittings, using couplings, clamps, screws, bolts, cement, plastic solvent, caulking, or soldering, brazing and welding equipment. Fills pipes or plumbing fixtures with water or air and observes pressure gauges to detect and locate leaks. Caulks leaks and opens clogged drains. Installs sinks, showers, toilets, water heaters and related plumbing fixtures. Reviews blueprints and building codes and specifications to determine work details and procedures. Performs all work in accordance with established safety procedures. Estimates time and material costs on plumbing projects. Provides leadership, coaching, and/or mentoring to a subordinate group. May act as a lead or first-level supervisor. Strives for superior performance by consistently providing a product or service to leadership and staff that is recognized as ultimately contributing to the patient and family experience. Recognizes and demonstrates understanding of patient and family centered care. PRIMARY JOB RESPONSIBILITIES * General plumbing & sanitary. * Knowledge of prints and drawings. * Capable of obtaining permits. * Plumbing repairs and/or installation. * Follow all plumbing and sanitary codes. * Follow and execute scopes of work with outstanding quality and attention to detail. * Maintain clean and organized job sites. * Abide by industry and company safety protocols. DEPARTMENTAL AND ADDITIONAL JOB RESPONSIBILITIES * Other duties as assigned. JOB SPECIFICATIONS EDUCATION * High School diploma or GED required. EXPERIENCE * Must have 2-5 years of experience in Plumbing/sanitary. * Must be on track to get Master lever certification. * Must have direct experience and solid working knowledge of commercial construction. * Must have ability to read blueprints and specifications. ESSENTIAL PHYSICAL ABILITIES/MOTOR SKILLS These physical requirements are not exhaustive and additional job related physical requirements may be added on an as needed basis. Corrective devices may be used to meet physical requirements. * Sedentary Work: Frequently required to stand, kneel and crouch. On a daily basis may be required to move about, sit, climb stairs and bend. Is frequently required to lift and carry up to 20 lbs. May be required to push/pull/carry items between 20-100 lbs. * Vision: Requires the ability to perceive the nature of objects by the eye. Near acuity: Clarity of vision at 20 inches or less. Midrange Acuity: Clarity of vision at distances of more than 20 inches and less than 20 feet. * Motor Coordination: While performing the duties of the job, it is required to regularly perform functions that include using hand and finger movement, handle or feel objects, be able to use tools or equipment that requires reaching with hands and arms. Must be able to travel independently throughout the hospital; access patients/families including areas confined by space and/or equipment. * Speaking/Hearing: Ability to give and receive information through speaking and listening. * Must be able to handle tools, organize a number of daily tasks, maintain safe work habits and complete written work performed, including preventive maintenance records. * Must be able to use a personal computer to track work orders, check status of HVAC and operate other maintenance software programs. ESSENTIAL TECHNICAL ABILITIES * Proficiency using modern office, computer and telephone equipment as used by Memorial Healthcare. * Fine hand/eye coordination required to perform small device repairs. * Ability to safely operate mechanical and electrically powered tools. * Ability to grasp small items and use hand tools simultaneously. * Must have a valid Michigan driver's license. ESSENTIAL MENTAL ABILITIES * Ability to adapt and maintain focus in fast paced, quickly changing or stressful situations. * Ability to read and interpret a variety of documents including, but not limited to policies, operating instructions, white papers, regulations, rules and laws. * Ability to comprehend and follow both verbal and written instructions. * Ability to work under stress, interruptions and tight deadlines. * Must have independent judgement to determine how to function in an emergency situation. * Ability to coordinate work load and follow-through to completion, including documentation of completed repair and preventive maintenance work orders. * Ability to understand mechanical equipment operations and repair. ESSENTIAL SENSORY REQUIREMENTS * Able to see for the purpose of reading information received in formats including but not limited to paper, computer, reports, bulletins, updates, manuals. * Able to hear for work-related purposes. * Able to smell smoke to respond appropriately in an emergency situation. * Correctable hearing equivalent to less than 25% less is necessary in order to discern various sounds that will assure safety of the physical plant, equipment and occupants. * Able to identify hot and cold. * Able to effectively communicate with co-workers, other employees, patients and visitors. * Vision correctable to 20/40 is necessary, includes color and depth perception, and peripheral field of vision. INTERPERSONAL SKILLS * Ability to interact with co-workers, hospital staff, administration, patients, physicians, the public and all internal and external customers in a professional and effective, courteous and tactful manner, at all times, physically, verbally and in all written and electronic communication. * Required to remain calm when adversity is encountered. * Open, honest, and tactful communication skills. * Ability to work as a team member in all activities. * Positive, cooperative and motivated attitude.

JOB SUMMARY The NOW Esthetician is an integral member of the NOW Wellness team. Directly responsible for providing individualized skincare treatments to guests of the Wellness Center. Providing best practice techniques, with emphasis on ensuring guest/client safety with minimal supervision. # Ensure excellent customer service to all guests of the NOW center. Responsible for administering professional treatments and products to meet the needs and demands of a diverse client population. Provide expert guidance to allow for safe and desired treatment outcome. Assists in providing recommendations to grow Wellness Center membership population, esthetician services, and return/recurring appointments. # PRIMARY JOB RESPONSIBILITIES Must specialize in all facials, chemical peels, waxing, and skincare Conduct thorough skin analysis to provide personalized recommendation for client needs and skincare regimens Educate clients on product and treatment benefits to support their skincare goals Follows all safety and infection control procedures before, during, and after services Provides outstanding customer service by addressing client concerns and ensuring their comfort during treatment process Staying informed and up to date on latest skincare trends and advancements Maintain detailed record of client services and product recommendations Ensuring highest standards of organization and cleanliness Acquire the highest level of knowledge of each service the Wellness Center offers to stimulate cross-sales # DEPARTMENTAL AND ADDITIONAL JOB RESPONSIBILITIES Ensure overall growth of Wellness Center though service development, expansion, and client retention. Ability to retail products and upsell services. Evening and weekend availability (rotating). Other duties as assigned. # JOB SPECIFICATIONS EDUCATION Valid Esthetician license in the state of Michigan. Strong knowledge of skincare products, ingredients, and treatments. Strong knowledge of contraindications, potential allergies, and skin types. # EXPERIENCE Minimum of 2-3 years of substantial experience in the field of esthetics. Experience working in a med-spa environment preferred. Dermaplaning, micro needling, ultrasonic cavitation, and/or HydraFacial certification and experience preferred. Strong sales background preferred. # ESSENTIAL PHYSICAL ABILITIES/MOTOR SKILLS Able to travel independently throughout all Memorial Healthcare facilities. Small motor skills required for operating modern computer, office, and telephone equipment as utilized by Memorial Healthcare (MHC). Ability to sit or stand for extended periods of time. # ESSENTIAL TECHNICAL ABILITIES Proficiency using modern office, computer and telephone equipment as used by Memorial Healthcare. Use of NOW center health and wellness software(s). # ESSENTIAL MENTAL ABILITIES Ability to adapt and maintain focus in fast paced, quickly changing or stressful situations. Ability to read and interpret text. Ensure positive customer service environment with all members and staff. # ESSENTIAL SENSORY REQUIREMENTS Able to see for the purpose of reading information received in formats including but not limited to paper, computer, reports, bulletins, updates, manuals. Able to hear for work-related purposes. # INTERPERSONAL SKILLS Self-motivated. Natural drive to excel. Responsible for their own results. Strong, open, honest, and professional communication skills (spoken and written). Dedicated to providing excellent customer service. Ability to interact with co-workers, hospital staff, administration, patients, physicians, the public and all internal and external customers in a professional, effective, and courteous manner. Required to remain calm when adversity is encountered. Ability to work as a team member in all activities. Positive, cooperative and motivated attitude. JOB SUMMARY The NOW Esthetician is an integral member of the NOW Wellness team. Directly responsible for providing individualized skincare treatments to guests of the Wellness Center. Providing best practice techniques, with emphasis on ensuring guest/client safety with minimal supervision. Ensure excellent customer service to all guests of the NOW center. Responsible for administering professional treatments and products to meet the needs and demands of a diverse client population. Provide expert guidance to allow for safe and desired treatment outcome. Assists in providing recommendations to grow Wellness Center membership population, esthetician services, and return/recurring appointments. PRIMARY JOB RESPONSIBILITIES * * Must specialize in all facials, chemical peels, waxing, and skincare * Conduct thorough skin analysis to provide personalized recommendation for client needs and skincare regimens * Educate clients on product and treatment benefits to support their skincare goals * Follows all safety and infection control procedures before, during, and after services * Provides outstanding customer service by addressing client concerns and ensuring their comfort during treatment process * Staying informed and up to date on latest skincare trends and advancements * Maintain detailed record of client services and product recommendations * Ensuring highest standards of organization and cleanliness * Acquire the highest level of knowledge of each service the Wellness Center offers to stimulate cross-sales DEPARTMENTAL AND ADDITIONAL JOB RESPONSIBILITIES * Ensure overall growth of Wellness Center though service development, expansion, and client retention. * Ability to retail products and upsell services. * Evening and weekend availability (rotating). * Other duties as assigned. JOB SPECIFICATIONS EDUCATION * Valid Esthetician license in the state of Michigan. * Strong knowledge of skincare products, ingredients, and treatments. * Strong knowledge of contraindications, potential allergies, and skin types. EXPERIENCE * Minimum of 2-3 years of substantial experience in the field of esthetics. * Experience working in a med-spa environment preferred. * Dermaplaning, micro needling, ultrasonic cavitation, and/or HydraFacial certification and experience preferred. * Strong sales background preferred. ESSENTIAL PHYSICAL ABILITIES/MOTOR SKILLS * Able to travel independently throughout all Memorial Healthcare facilities. * Small motor skills required for operating modern computer, office, and telephone equipment as utilized by Memorial Healthcare (MHC). * Ability to sit or stand for extended periods of time. * ESSENTIAL TECHNICAL ABILITIES * Proficiency using modern office, computer and telephone equipment as used by Memorial Healthcare. * Use of NOW center health and wellness software(s). ESSENTIAL MENTAL ABILITIES * Ability to adapt and maintain focus in fast paced, quickly changing or stressful situations. * Ability to read and interpret text. * Ensure positive customer service environment with all members and staff. ESSENTIAL SENSORY REQUIREMENTS * Able to see for the purpose of reading information received in formats including but not limited to paper, computer, reports, bulletins, updates, manuals. * Able to hear for work-related purposes. INTERPERSONAL SKILLS * Self-motivated. Natural drive to excel. Responsible for their own results. * Strong, open, honest, and professional communication skills (spoken and written). * Dedicated to providing excellent customer service. * Ability to interact with co-workers, hospital staff, administration, patients, physicians, the public and all internal and external customers in a professional, effective, and courteous manner. * Required to remain calm when adversity is encountered. * Ability to work as a team member in all activities. * Positive, cooperative and motivated attitude.

At Virtua Health, we exist for one reason - to better serve you. That means being here for you in all the moments that matter, striving each day to connect you to the care you need. Whether that's wellness and prevention, experienced specialists, life-changing care, or something in-between - we are your partner in health devoted to building a healthier community. If you live or work in South Jersey, exceptional care is all around. Our medical and surgical experts are among the best in the country. We assembled more than 14,000 colleagues, including over 2,850 skilled and compassionate doctors, physician assistants, and nurse practitioners equipped with the latest technologies, treatments, and techniques to provide exceptional care close to home. A Magnet-recognized health system ranked by U.S. News and World Report, we've received multiple awards for quality, safety, and outstanding work environment. In addition to five hospitals, seven emergency departments, seven urgent care centers, and more than 280 other locations, we're committed to the well-being of the community. That means bringing life-changing resources and health services directly into our communities through our Eat Well food access program, telehealth, home health, rehabilitation, mobile screenings, paramedic programs, and convenient online scheduling. We're also affiliated with Penn Medicine for cancer and neurosciences, and the Children's Hospital of Philadelphia for pediatrics. Location: 100% RemoteCurrently Virtua welcomes candidates for 100% remote positions from: AZ, CT, DE, FL, GA, ID, KY, MD, MO, NC, NH, NJ, NY, PA, SC, TN, TX, VA, WI, WV only. Remote Type: On-Site Employment Type: Employee Employment Classification: Regular Time Type: Full time Work Shift: Day Shift - 12 Hr (United States of America) Total Weekly Hours: 40 Additional Locations: Job Information: Summary: Schedules inpatient or outpatient procedures. Informs patients and physician office of prep instructions or other test requirements. Correctly identifies the patient, matches medical records, and facilitates hospital care. Position Responsibilities: • Responsible for the organized flow of patients throughout the department by accurately inputting surgical procedures and preference cards, orders. • Acts as the key contact within the department for coordinating the admission process and scheduling surgical procedures. • Alerts facilitator of current or potential problems and assists in resolution. • Handles a high volume of incoming and outgoing communication from the unit while providing excellent customer service. • Maintains medical records, stat reports, enters data into multiple data bases, and runs reports as required. • Maintains office supplies and equipment. • Assists in orienting new staff on scheduling and data collection processes. • Assists with unit coverage as needed. Position Qualifications Required / Experience Required: Previous medical clerical experience. Understanding of medical terminology. Computer user proficiency (data entry). Clear communication skills. Professional phone demeanor. Required Education: High School Diploma or equivalent required. Hourly Rate: $18.89 - $27.81 The actual salary/rate will vary based on applicant's experience as well as internal equity and alignment with market data.Virtua offers a comprehensive package of benefits for full-time and part-time colleagues, including, but not limited to: medical/prescription, dental and vision insurance; health and dependent care flexible spending accounts; 403(b) (401(k) subject to collective bargaining agreement); paid time off, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, colleague and dependent life insurance and supplemental life and AD&D insurance; tuition assistance, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies. For more benefits information click here.

JOB SUMMARY The Lifeguard is an integral member of the NOW center wellness team. Ensure the safety of guest by minimizing or eliminating hazardous situations or behaviors. Exercises direct supervision over the pool to prevent drowning and other injuries from occurring. Ensure excellent customer service to all guest and members whom come into the NOW center. Is directly responsible for the safety of all guest within the NOW pool area.## Strives for superior performance of the NOW center by consistently providing excellent customer service to leadership and staff that is recognized as ultimately contributing to the patient and family experience. Recognizes and demonstrates understanding of community centered care.# # PRIMARY JOB RESPONSIBILITIES Recognize and respond effectively in emergency situations by activating the Emergency Action Plan. Actively guards and scan the pool area at all times. Communicate and enforce all pool policies in a personable and professional manner.# # Conduct pool inspections and complete daily cleaning assignments. Appearance and dress are consistent with Memorial Healthcare policies including swimsuit, whistle and tube while on duty. Maintain a clean and welcoming environment for all guests. Providing a member focused wellness approach, individual guidance and understanding of safety needs. Ensure attendance to educational and training requirements. Attend monthly staff and schedule meetings. Present need of equipment repairs and updates to leadership. Drive membership sales with knowledge of center and offerings, while engaging in member feedback and interest. Provide tours of facility and services to new/ potential members/ community groups. Communicate and coordinate with internal departments. Demonstrates knowledge of and supports hospital mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality statements, corporate compliance plan, customer service standards, and the code of ethical behavior. # DEPARTMENTAL AND ADDITIONAL JOB RESPONSIBILITIES Ensure overall growth of NOW center though member retention and programming. Other duties as assigned. # JOB SPECIFICATIONS EDUCATION Current American Red Cross Lifeguard Instructor certification preferred. American Red Cross Basic Swim Instructor, preferred. Current CPR/ First Aid/ AED certification required. # # EXPERIENCE Preferred lifeguarding experience. Ability to foster collaborative relationships in the development, implementation and administration of service and program delivery. Experience in stress tolerance and problem solving. # ESSENTIAL PHYSICAL ABILITIES/MOTOR SKILLS Able to travel independently throughout all Memorial Healthcare facilities. Ability to react to emergency situations by quick movements, strenuous activity, and on occasion assist or lift person in distress of varying weights. Required to remain alert to dangerous situations while sitting, standing or walking for various lengths of time. Able to stay in pool for prolonged time periods. Small motor skills required for operating modern computer, office, and telephone equipment as utilized by Memorial Healthcare (MHC). Able to provide walking tours of Wellness Center as needed. # ESSENTIAL TECHNICAL ABILITIES Proficiency using modern office, computer and telephone equipment as used by Memorial Healthcare. Use of NOW center membership program. # ESSENTIAL MENTAL ABILITIES Ability to adapt and maintain focus in fast paced, quickly changing or stressful situations. Ability to read and interpret a variety of data programs. Ensure positive customer service environment with all members and staff. # # ESSENTIAL SENSORY REQUIREMENTS Able to see for the purpose of reading information received in formats including but not limited to paper, computer, reports, bulletins, updates, manuals. Able to hear for work-related purposes. Able to be in a loud, crowded environment for extended period of time. # INTERPERSONAL SKILLS Self- Motivated. Responsible for their own results. Critical thinking capabilities. Being able to gather information and research, then use the data to determine the best steps to take for overcoming health issues important to the member. Ability to interact with co-workers, hospital staff, administration, patients, physicians, the public and all internal and external customers in a professional and effective, courteous and tactful manner, at all times, physically, verbally and in all written and electronic communication. Required to remain calm when adversity is encountered. Open, honest, and tactful communication skills. Ability to work as a team member in all activities. Positive, cooperative and motivated attitude. JOB SUMMARY The Lifeguard is an integral member of the NOW center wellness team. Ensure the safety of guest by minimizing or eliminating hazardous situations or behaviors. Exercises direct supervision over the pool to prevent drowning and other injuries from occurring. Ensure excellent customer service to all guest and members whom come into the NOW center. Is directly responsible for the safety of all guest within the NOW pool area. Strives for superior performance of the NOW center by consistently providing excellent customer service to leadership and staff that is recognized as ultimately contributing to the patient and family experience. Recognizes and demonstrates understanding of community centered care. PRIMARY JOB RESPONSIBILITIES * Recognize and respond effectively in emergency situations by activating the Emergency Action Plan. * Actively guards and scan the pool area at all times. * Communicate and enforce all pool policies in a personable and professional manner. * Conduct pool inspections and complete daily cleaning assignments. * Appearance and dress are consistent with Memorial Healthcare policies including swimsuit, whistle and tube while on duty. * Maintain a clean and welcoming environment for all guests. * Providing a member focused wellness approach, individual guidance and understanding of safety needs. * Ensure attendance to educational and training requirements. * Attend monthly staff and schedule meetings. * Present need of equipment repairs and updates to leadership. * Drive membership sales with knowledge of center and offerings, while engaging in member feedback and interest. * Provide tours of facility and services to new/ potential members/ community groups. * Communicate and coordinate with internal departments. * Demonstrates knowledge of and supports hospital mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality statements, corporate compliance plan, customer service standards, and the code of ethical behavior. DEPARTMENTAL AND ADDITIONAL JOB RESPONSIBILITIES * Ensure overall growth of NOW center though member retention and programming. * Other duties as assigned. JOB SPECIFICATIONS EDUCATION * Current American Red Cross Lifeguard Instructor certification preferred. * American Red Cross Basic Swim Instructor, preferred. * Current CPR/ First Aid/ AED certification required. EXPERIENCE * Preferred lifeguarding experience. * Ability to foster collaborative relationships in the development, implementation and administration of service and program delivery. * Experience in stress tolerance and problem solving. ESSENTIAL PHYSICAL ABILITIES/MOTOR SKILLS * Able to travel independently throughout all Memorial Healthcare facilities. * Ability to react to emergency situations by quick movements, strenuous activity, and on occasion assist or lift person in distress of varying weights. * Required to remain alert to dangerous situations while sitting, standing or walking for various lengths of time. * Able to stay in pool for prolonged time periods. * Small motor skills required for operating modern computer, office, and telephone equipment as utilized by Memorial Healthcare (MHC). * Able to provide walking tours of Wellness Center as needed. ESSENTIAL TECHNICAL ABILITIES * Proficiency using modern office, computer and telephone equipment as used by Memorial Healthcare. * Use of NOW center membership program. ESSENTIAL MENTAL ABILITIES * Ability to adapt and maintain focus in fast paced, quickly changing or stressful situations. * Ability to read and interpret a variety of data programs. * Ensure positive customer service environment with all members and staff. ESSENTIAL SENSORY REQUIREMENTS * Able to see for the purpose of reading information received in formats including but not limited to paper, computer, reports, bulletins, updates, manuals. * Able to hear for work-related purposes. * Able to be in a loud, crowded environment for extended period of time. INTERPERSONAL SKILLS * Self- Motivated. Responsible for their own results. * Critical thinking capabilities. Being able to gather information and research, then use the data to determine the best steps to take for overcoming health issues important to the member. * Ability to interact with co-workers, hospital staff, administration, patients, physicians, the public and all internal and external customers in a professional and effective, courteous and tactful manner, at all times, physically, verbally and in all written and electronic communication. * Required to remain calm when adversity is encountered. * Open, honest, and tactful communication skills. * Ability to work as a team member in all activities. * Positive, cooperative and motivated attitude.

JOB SUMMARY Under general supervision the Ultrasound Technologist will perform a variety of complex and specialized tasks utilizing ultrasonic high frequency sound waves to detect abnormalities including masses, abscesses, and stones. Proficient and able to perform independently both Diagnostic Sonography and Vascular Sonography procedures.# Assist physicians with biopsy procedures, guiding biopsy instrument using sonographic technique.# Strives for superior performance by consistently providing a product or service to leadership and staff that is recognized as ultimately contributing to the patient and family experience.# Recognizes and demonstrates understanding of patient and family centered care. # PRIMARY JOB RESPONSIBILITIES Produces high quality images through appropriate sonographic technique, body part positioning and image capture.# Adjusts protocols to meet patient needs when appropriate and/or necessary. Moves transducer by hand over the specified anatomy, observes sound wave displays to provide a written assessment, and discusses findings with the attending radiologist. Acquires complete and appropriate patient history and conveys all pertinent information to radiologist. Familiarity with terminology and the procedures performed in all of Diagnostic Imaging.# Demonstrates a working knowledge of all front desk and file room procedures. Communicates delays to patients.# Explains procedures so that patients are comfortable.# Obtains thorough and pertinent patient history and prepares patients for examination. Encourages and assist in research at the technologist level.# Keeps abreast of new procedures and exams as it pertains to area of diagnostic imaging practice. Selects the appropriate equipment and is aware of the set up based on procedure protocol, specifications, and standards. Evaluates the technical quality of images and is able to record, archive, retrieve, compile, and calculate data. Independently capable of assisting the radiologist during invasive procedures such as biopsies and abscess drainages. Positions the patient based on anatomy in question and provides accurate measurements, educates and can clearly explain procedures before imaging, and follows age-specific guidelines. Practices positive patient identification Confers with radiologist regarding patient care and protocol as necessary. Scope of Practice as described by the Society of Diagnostic Medical Sonography Demonstrates knowledge of and supports hospital mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality statements, corporate compliance plan, customer service standards, and the code of ethical behavior. # DEPARTMENTAL AND ADDITIONAL JOB RESPONSIBILITIES Consistently treats patients and co-workers with dignity and respect.# Observes patient and employee confidentiality as described by the privacy policies of Memorial Healthcare and complies with the Health Insurance Portability and Accountability Act (HIPAA). Demonstrates knowledge of and supports hospital#s mission, vision and value statements, standards, policies and procedures, operating instructions, confidentiality statements, corporate compliance plan, customer service standards, imaging exam protocols, and the code of ethical behavior.# Promotes a culture of safety, quality services, and customer satisfaction. Demonstrates safe and effective use as well as calibrates and performs preventive maintenance of all equipment associated with assigned duties. Demonstrates the knowledge and skills necessary to provide care appropriate to the age of patients served.# Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient#s status and interpret the appropriate information needed to identify each patient#s requirements relative to his/her age-specific needs. Identifies problems or issues and brings them to the attention of the appropriate individual.# Assumes responsibility and confirms that the problem has been resolved. Informs Diagnostic Imaging Management of unusual events or variations in normal business or clinical activities and shares ideas for improvement. Participates in educational and staff meetings.# Attends all department meetings and/or reads minutes.# Participates as assigned with student/new employee education. Performs routine cleaning of work area and associated equipment.# Maintains a complete stock of necessary supplies. Transports and transfers patients in a safe manner and adheres to patient transport policy.# Utilizes proper restraints, side rails, and other associated measures when transporting patients. Participates in continuous quality improvement activities or committees. Adheres to dress code requirements and standards.# Wears identification badge clearly visible at chest level while on duty. Other duties as assigned # JOB SPECIFICATIONS # EDUCATION Required:# Registered with the American Registry of Diagnostic Medical Sonographer (ARDMS) or American Registry of Radiologic Technologists (ARRT) registry exam in the discipline of Medical Sonography. Preferred:# Registered Vascular Technologist (RVT) with the American Registry of Radiologic Technologists (ARRT) or Intersocietal Accreditation Commission Vascular Testing (ICAVL). Preferred:# Two-year allied health degree # EXPERIENCE Able to perform imaging procedures associated with area of hire independently and accurately. Two years of experience in a clinical setting as a registered ARDMS or ARRT technologist preferred. # ESSENTIAL PHYSICAL ABILITIES/MOTOR SKILLS Ability to operate/utilize imaging equipment in area of hire. Able to travel independently throughout all Memorial Healthcare facilities. Small motor skills required for operating modern computer, office, and telephone equipment as utilized by Memorial Healthcare (MHC). Ability to sit, walk and/or stand for long periods of time. Ability to do forward reaching, bending, pulling, twisting lifting and turning associated with patient transport and equipment handling. Ability to push wheelchairs or stretchers throughout the hospital. # ESSENTIAL TECHNICAL ABILITIES Proficiency using modern office, computer and telephone equipment as used by Memorial Healthcare. # ESSENTIAL MENTAL ABILITIES Ability to adapt and maintain focus in fast paced, quickly changing or stressful situations. Ability to read and interpret a variety of documents including, but not limited to policies, operating instructions, white papers, regulations, rules and laws. Ability to manage several different tasks at once. Ability to read quickly and accurately to obtain clinical and pertinent information. # ESSENTIAL SENSORY REQUIREMENTS Able to see for the purpose of reading information received in formats including but not limited to paper, computer, reports, bulletins, updates, manuals. Able to hear for work-related purposes. Ability to communicate receptively and expressively in English both written and spoken, with employees, volunteers, and patients. Ability to visually assess patient#s condition. Ability to communicate verbally with patient in order to assess patient#s condition and evaluate effects of treatment. Ability to accurately hear communication by phone or in person. # INTERPERSONAL SKILLS Ability to interact with co-workers, hospital staff, administration, patients, physicians, the public and all internal and external customers in a professional and effective, courteous and tactful manner, at all times, physically, verbally and in all written and electronic communication. Required to remain calm when adversity is encountered. Open, honest, and tactful communication skills. Ability to work as a team member in all activities. Positive, cooperative and motivated attitude. JOB SUMMARY Under general supervision the Ultrasound Technologist will perform a variety of complex and specialized tasks utilizing ultrasonic high frequency sound waves to detect abnormalities including masses, abscesses, and stones. Proficient and able to perform independently both Diagnostic Sonography and Vascular Sonography procedures. Assist physicians with biopsy procedures, guiding biopsy instrument using sonographic technique. Strives for superior performance by consistently providing a product or service to leadership and staff that is recognized as ultimately contributing to the patient and family experience. Recognizes and demonstrates understanding of patient and family centered care. PRIMARY JOB RESPONSIBILITIES * Produces high quality images through appropriate sonographic technique, body part positioning and image capture. Adjusts protocols to meet patient needs when appropriate and/or necessary. * Moves transducer by hand over the specified anatomy, observes sound wave displays to provide a written assessment, and discusses findings with the attending radiologist. * Acquires complete and appropriate patient history and conveys all pertinent information to radiologist. * Familiarity with terminology and the procedures performed in all of Diagnostic Imaging. Demonstrates a working knowledge of all front desk and file room procedures. * Communicates delays to patients. Explains procedures so that patients are comfortable. Obtains thorough and pertinent patient history and prepares patients for examination. * Encourages and assist in research at the technologist level. Keeps abreast of new procedures and exams as it pertains to area of diagnostic imaging practice. * Selects the appropriate equipment and is aware of the set up based on procedure protocol, specifications, and standards. * Evaluates the technical quality of images and is able to record, archive, retrieve, compile, and calculate data. * Independently capable of assisting the radiologist during invasive procedures such as biopsies and abscess drainages. * Positions the patient based on anatomy in question and provides accurate measurements, educates and can clearly explain procedures before imaging, and follows age-specific guidelines. * Practices positive patient identification * Confers with radiologist regarding patient care and protocol as necessary. * Scope of Practice as described by the Society of Diagnostic Medical Sonography * Demonstrates knowledge of and supports hospital mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality statements, corporate compliance plan, customer service standards, and the code of ethical behavior. DEPARTMENTAL AND ADDITIONAL JOB RESPONSIBILITIES * Consistently treats patients and co-workers with dignity and respect. Observes patient and employee confidentiality as described by the privacy policies of Memorial Healthcare and complies with the Health Insurance Portability and Accountability Act (HIPAA). * Demonstrates knowledge of and supports hospital's mission, vision and value statements, standards, policies and procedures, operating instructions, confidentiality statements, corporate compliance plan, customer service standards, imaging exam protocols, and the code of ethical behavior. Promotes a culture of safety, quality services, and customer satisfaction. * Demonstrates safe and effective use as well as calibrates and performs preventive maintenance of all equipment associated with assigned duties. * Demonstrates the knowledge and skills necessary to provide care appropriate to the age of patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs. * Identifies problems or issues and brings them to the attention of the appropriate individual. Assumes responsibility and confirms that the problem has been resolved. * Informs Diagnostic Imaging Management of unusual events or variations in normal business or clinical activities and shares ideas for improvement. * Participates in educational and staff meetings. Attends all department meetings and/or reads minutes. Participates as assigned with student/new employee education. * Performs routine cleaning of work area and associated equipment. Maintains a complete stock of necessary supplies. * Transports and transfers patients in a safe manner and adheres to patient transport policy. Utilizes proper restraints, side rails, and other associated measures when transporting patients. * Participates in continuous quality improvement activities or committees. * Adheres to dress code requirements and standards. Wears identification badge clearly visible at chest level while on duty. * Other duties as assigned JOB SPECIFICATIONS EDUCATION * Required: Registered with the American Registry of Diagnostic Medical Sonographer (ARDMS) or American Registry of Radiologic Technologists (ARRT) registry exam in the discipline of Medical Sonography. * Preferred: Registered Vascular Technologist (RVT) with the American Registry of Radiologic Technologists (ARRT) or Intersocietal Accreditation Commission Vascular Testing (ICAVL). * Preferred: Two-year allied health degree EXPERIENCE * Able to perform imaging procedures associated with area of hire independently and accurately. * Two years of experience in a clinical setting as a registered ARDMS or ARRT technologist preferred. ESSENTIAL PHYSICAL ABILITIES/MOTOR SKILLS * Ability to operate/utilize imaging equipment in area of hire. * Able to travel independently throughout all Memorial Healthcare facilities. * Small motor skills required for operating modern computer, office, and telephone equipment as utilized by Memorial Healthcare (MHC). * Ability to sit, walk and/or stand for long periods of time. * Ability to do forward reaching, bending, pulling, twisting lifting and turning associated with patient transport and equipment handling. * Ability to push wheelchairs or stretchers throughout the hospital. ESSENTIAL TECHNICAL ABILITIES * Proficiency using modern office, computer and telephone equipment as used by Memorial Healthcare. ESSENTIAL MENTAL ABILITIES * Ability to adapt and maintain focus in fast paced, quickly changing or stressful situations. * Ability to read and interpret a variety of documents including, but not limited to policies, operating instructions, white papers, regulations, rules and laws. * Ability to manage several different tasks at once. * Ability to read quickly and accurately to obtain clinical and pertinent information. ESSENTIAL SENSORY REQUIREMENTS * Able to see for the purpose of reading information received in formats including but not limited to paper, computer, reports, bulletins, updates, manuals. * Able to hear for work-related purposes. Ability to communicate receptively and expressively in English both written and spoken, with employees, volunteers, and patients. * Ability to visually assess patient's condition. * Ability to communicate verbally with patient in order to assess patient's condition and evaluate effects of treatment. * Ability to accurately hear communication by phone or in person. INTERPERSONAL SKILLS * Ability to interact with co-workers, hospital staff, administration, patients, physicians, the public and all internal and external customers in a professional and effective, courteous and tactful manner, at all times, physically, verbally and in all written and electronic communication. * Required to remain calm when adversity is encountered. * Open, honest, and tactful communication skills. * Ability to work as a team member in all activities. * Positive, cooperative and motivated attitude.

# JOB SUMMARY The Diagnostic Imaging Patient Specialist plays a vital role in the patient care as the first individual the Patient interacts with in Diagnostic Imaging.# The Specialist:# Interviews Patients and Providers to obtain accurate data to schedule, and register, instructs Patients and Providers in patient preparation for imaging exams; verifies insurance; registers patients following medical necessity guidelines; verifies Provider orders for all patient exams to ensure appropriate exam for diagnosis according to practice guidelines.# The Specialist serves as a navigator for Patients and Providers for our Imaging services by assisting them with all concerns and questions or by connecting them with appropriate resources.# The Specialist manages patient flow in and out of the department and maintains a professional, positive demeanor at all times. Strives for superior performance by consistently providing a product or service to leadership and staff that is recognized as ultimately contributing to the patient and family experience. Recognizes and demonstrates understanding of patient and family centered care. # PRIMARY JOB RESPONSIBILITIES Personally screen all patients for Covid and all other infectious diseases, thru screening questions and temperature checks. Provide PPE to patients when necessary. Create a positive experience for patients and their family members with personalized customer service. Applies excellent customer service skills when answering the phone to answer questions, direct the call to the proper person or take a complete message as needed. Interviews patients, family members, physicians, or office staff to obtain accurate data to schedule, register, and obtain insurance verification. Instructs patients, family members, physicians, and office staff on the approved exam order and patient exam preparation. Accurately documents and disburses contrast to patients. Reviews daily schedule for patients needing labs prior to exam. Promptly directs patients to the lab for testing to ensure a timely start to their exam. Verifies patient insurance eligibility for services at the time of service or prior to, if services are pre-scheduled and require pre-certification or verification. Registers patients and follows medical necessity guidelines for Medicare#s advance beneficiary notices and other payer requirements. Greets, receives and processes patients to multiple departments. Accurately registers the patient into the hospital information system. Verifies the physician order for all patient exams to ensure accuracy and medical appropriateness, obtaining a new order if necessary, per departmental imaging protocols.# Accurately enters this exam into the radiology information system to generate a request. Verify, obtain, and update any needed insurance authorization making sure that patients are not seen without an authorization when appropriate. Schedules patients when necessary to do so to ensure a positive patient experience. Maintain cleanliness of waiting room(s) and work area. Provides direct assistance to patients and families in the waiting room.# Monitors patients to avoid excessive wait times as well as adherence to Memorial#s PPE policy. Facilitate all daily office mail.# Checks in/out medical information from other facilities. Responsible for tasks relating to transcription including but not limited to: solving exam discrepancies, deciphering Radiologist interpretation of multiple dictations, monitoring and follow up on all released unread films Educates team as needed in front office or file room workflow. Ensures the timely completion of all diagnostic imaging exam reports. Maintains confidentiality of all information. Involves patients and their families in the care process by keeping them apprised of any wait or delay in procedures. Can assist the patient and family by directing them for financial assistance. Remains well versed in all computer applications as pertains to job responsibilities. Provides creative problem solving when situations arise. Is proactive in potential difficult situations. Demonstrates knowledge of and supports hospital mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality statements, corporate compliance plan, customer service standards, and the code of ethical behavior. # # # DEPARTMENTAL AND ADDITIONAL JOB RESPONSIBILITIES Consistently treats patients and co-workers with dignity and respect.# Observes patient and employee confidentiality as described by the privacy policies of Memorial Healthcare and complies with the Health Insurance Portability and Accountability Act (HIPAA). Demonstrates knowledge of and supports hospital#s mission, vision and value statements, standards, policies and procedures, operating instructions, confidentiality statements, corporate compliance plan, customer service standards, imaging exam protocols, and the code of ethical behavior.# Promotes a culture of safety, quality services, and customer satisfaction. Demonstrates the knowledge and skills necessary to provide care appropriate to the age of patients served.# Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient#s status and interpret the appropriate information needed to identify each patient#s requirements relative to his/her age-specific needs. Informs Diagnostic Imaging Management of unusual events or variations in normal business or clinical activities and shares ideas for improvement. Participates in educational and staff meetings.# Attends all department meetings and/or reads minutes.# Participates as assigned with student/new employee education. Performs and/or accepts all other duties as assigned. Transports and transfers patients in a safe manner and adheres to patient transport policy.# Utilizes proper restraints, side rails, and other associated measures when transporting patients. Participates in continuous quality improvement activities or committees. Other duties as assigned # # JOB SPECIFICATIONS EDUCATION High School Diploma or GED required, current and valid Basic Life Support as describe in hospital policy required Formal education in clerical/reception work preferred EXPERIENCE Previous experience working with the public required Typing speed of 30 wpm or greater, advanced computer and software usage, verbal and written communication skills preferred Two (2) years of experience in a hospital/clinical receptionist setting preferred # # ESSENTIAL PHYSICAL ABILITIES/MOTOR SKILLS These physical requirements are not exhaustive and additional job-related physical requirements may be added on an as needed basis.# Corrective devices may be used to meet physical requirements. Sedentary Work:# Frequently required to stand, kneel and crouch.# On a daily basis may be required to move about, sit, climb stairs and bend.# Is frequently required to lift and carry up to 20 lbs.# May be required to push/pull/carry items between 20-100 lbs. Vision:# Requires the ability to perceive the nature of objects by the eye.# Near acuity:# Clarity of vision at 20 inches or less.# Midrange Acuity:# Clarity of vision at distances of more than 20 inches and less than 20 feet. Motor Coordination:# While performing the duties of the job, it is required to regularly perform functions that include using hand and finger movement, handle or feel objects, be able to use tools or equipment that requires reaching with hands and arms.# Must be able to travel independently throughout the hospital; access patients/families including areas confined by space and/or equipment. Speaking/Hearing:# Ability to give and receive information through speaking and listening. # ESSENTIAL TECHNICAL ABILITIES Proficiency using modern office, computer and telephone equipment as used by Memorial Healthcare. Ability to enter and retrieve data from the hospital information system, ability to operate phone system, operates modern office equipment and do minor maintenance repair and/or programming. # ESSENTIAL MENTAL ABILITIES Ability to adapt and maintain focus in fast paced, quickly changing or stressful situations. Ability to read and interpret a variety of documents including, but not limited to policies, operating instructions, white papers, regulations, rules and laws. Ability to prioritize daily work responsibilities to accomplish the department#s goals and objectives. Must be self-motivated and able to work independently/and a team player. Ability to converse in a calm and friendly manner and ability to effectively communicate on the phone. # ESSENTIAL SENSORY REQUIREMENTS Able to see for the purpose of reading information received in formats including but not limited to paper, computer, reports, bulletins, updates, manuals. Able to hear for work-related purposes. Ability to converse in a calm and friendly manner and ability to effectively communicate on the phone. # # INTERPERSONAL SKILLS Ability to interact with co-workers, hospital staff, administration, patients, physicians, the public and all internal and external customers in a professional and effective, courteous and tactful manner, at all times, physically, verbally and in all written and electronic communication. Required to remain calm when adversity is encountered. Open, honest, and tactful communication skills. Ability to work as a team member in all activities. Positive, cooperative and motivated attitude. Excellent customer service skills. Must possess helpfulness, patience and tact in communications, whether in person or on the phone. JOB SUMMARY The Diagnostic Imaging Patient Specialist plays a vital role in the patient care as the first individual the Patient interacts with in Diagnostic Imaging. The Specialist: Interviews Patients and Providers to obtain accurate data to schedule, and register, instructs Patients and Providers in patient preparation for imaging exams; verifies insurance; registers patients following medical necessity guidelines; verifies Provider orders for all patient exams to ensure appropriate exam for diagnosis according to practice guidelines. The Specialist serves as a navigator for Patients and Providers for our Imaging services by assisting them with all concerns and questions or by connecting them with appropriate resources. The Specialist manages patient flow in and out of the department and maintains a professional, positive demeanor at all times. Strives for superior performance by consistently providing a product or service to leadership and staff that is recognized as ultimately contributing to the patient and family experience. Recognizes and demonstrates understanding of patient and family centered care. PRIMARY JOB RESPONSIBILITIES * Personally screen all patients for Covid and all other infectious diseases, thru screening questions and temperature checks. * Provide PPE to patients when necessary. * Create a positive experience for patients and their family members with personalized customer service. * Applies excellent customer service skills when answering the phone to answer questions, direct the call to the proper person or take a complete message as needed. * Interviews patients, family members, physicians, or office staff to obtain accurate data to schedule, register, and obtain insurance verification. * Instructs patients, family members, physicians, and office staff on the approved exam order and patient exam preparation. * Accurately documents and disburses contrast to patients. * Reviews daily schedule for patients needing labs prior to exam. Promptly directs patients to the lab for testing to ensure a timely start to their exam. * Verifies patient insurance eligibility for services at the time of service or prior to, if services are pre-scheduled and require pre-certification or verification. * Registers patients and follows medical necessity guidelines for Medicare's advance beneficiary notices and other payer requirements. * Greets, receives and processes patients to multiple departments. * Accurately registers the patient into the hospital information system. * Verifies the physician order for all patient exams to ensure accuracy and medical appropriateness, obtaining a new order if necessary, per departmental imaging protocols. Accurately enters this exam into the radiology information system to generate a request. * Verify, obtain, and update any needed insurance authorization making sure that patients are not seen without an authorization when appropriate. * Schedules patients when necessary to do so to ensure a positive patient experience. * Maintain cleanliness of waiting room(s) and work area. * Provides direct assistance to patients and families in the waiting room. Monitors patients to avoid excessive wait times as well as adherence to Memorial's PPE policy. * Facilitate all daily office mail. Checks in/out medical information from other facilities. * Responsible for tasks relating to transcription including but not limited to: solving exam discrepancies, deciphering Radiologist interpretation of multiple dictations, monitoring and follow up on all released unread films * Educates team as needed in front office or file room workflow. * Ensures the timely completion of all diagnostic imaging exam reports. * Maintains confidentiality of all information. * Involves patients and their families in the care process by keeping them apprised of any wait or delay in procedures. * Can assist the patient and family by directing them for financial assistance. * Remains well versed in all computer applications as pertains to job responsibilities. * Provides creative problem solving when situations arise. Is proactive in potential difficult situations. * Demonstrates knowledge of and supports hospital mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality statements, corporate compliance plan, customer service standards, and the code of ethical behavior. DEPARTMENTAL AND ADDITIONAL JOB RESPONSIBILITIES * Consistently treats patients and co-workers with dignity and respect. Observes patient and employee confidentiality as described by the privacy policies of Memorial Healthcare and complies with the Health Insurance Portability and Accountability Act (HIPAA). * Demonstrates knowledge of and supports hospital's mission, vision and value statements, standards, policies and procedures, operating instructions, confidentiality statements, corporate compliance plan, customer service standards, imaging exam protocols, and the code of ethical behavior. Promotes a culture of safety, quality services, and customer satisfaction. * Demonstrates the knowledge and skills necessary to provide care appropriate to the age of patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs. * Informs Diagnostic Imaging Management of unusual events or variations in normal business or clinical activities and shares ideas for improvement. * Participates in educational and staff meetings. Attends all department meetings and/or reads minutes. Participates as assigned with student/new employee education. * Performs and/or accepts all other duties as assigned. * Transports and transfers patients in a safe manner and adheres to patient transport policy. Utilizes proper restraints, side rails, and other associated measures when transporting patients. * Participates in continuous quality improvement activities or committees. * Other duties as assigned JOB SPECIFICATIONS EDUCATION * High School Diploma or GED required, current and valid Basic Life Support as describe in hospital policy required * Formal education in clerical/reception work preferred EXPERIENCE * Previous experience working with the public required * Typing speed of 30 wpm or greater, advanced computer and software usage, verbal and written communication skills preferred * Two (2) years of experience in a hospital/clinical receptionist setting preferred ESSENTIAL PHYSICAL ABILITIES/MOTOR SKILLS These physical requirements are not exhaustive and additional job-related physical requirements may be added on an as needed basis. Corrective devices may be used to meet physical requirements. * Sedentary Work: Frequently required to stand, kneel and crouch. On a daily basis may be required to move about, sit, climb stairs and bend. Is frequently required to lift and carry up to 20 lbs. May be required to push/pull/carry items between 20-100 lbs. * Vision: Requires the ability to perceive the nature of objects by the eye. Near acuity: Clarity of vision at 20 inches or less. Midrange Acuity: Clarity of vision at distances of more than 20 inches and less than 20 feet. * Motor Coordination: While performing the duties of the job, it is required to regularly perform functions that include using hand and finger movement, handle or feel objects, be able to use tools or equipment that requires reaching with hands and arms. Must be able to travel independently throughout the hospital; access patients/families including areas confined by space and/or equipment. * Speaking/Hearing: Ability to give and receive information through speaking and listening. ESSENTIAL TECHNICAL ABILITIES * Proficiency using modern office, computer and telephone equipment as used by Memorial Healthcare. * Ability to enter and retrieve data from the hospital information system, ability to operate phone system, operates modern office equipment and do minor maintenance repair and/or programming. ESSENTIAL MENTAL ABILITIES * Ability to adapt and maintain focus in fast paced, quickly changing or stressful situations. * Ability to read and interpret a variety of documents including, but not limited to policies, operating instructions, white papers, regulations, rules and laws. * Ability to prioritize daily work responsibilities to accomplish the department's goals and objectives. Must be self-motivated and able to work independently/and a team player. * Ability to converse in a calm and friendly manner and ability to effectively communicate on the phone. ESSENTIAL SENSORY REQUIREMENTS * Able to see for the purpose of reading information received in formats including but not limited to paper, computer, reports, bulletins, updates, manuals. * Able to hear for work-related purposes. * Ability to converse in a calm and friendly manner and ability to effectively communicate on the phone. INTERPERSONAL SKILLS * Ability to interact with co-workers, hospital staff, administration, patients, physicians, the public and all internal and external customers in a professional and effective, courteous and tactful manner, at all times, physically, verbally and in all written and electronic communication. * Required to remain calm when adversity is encountered. * Open, honest, and tactful communication skills. * Ability to work as a team member in all activities. * Positive, cooperative and motivated attitude. * Excellent customer service skills. * Must possess helpfulness, patience and tact in communications, whether in person or on the phone.

JOB SUMMARY Under the leadership of the Manager of Quality and Safety, the Clinical Quality Reviewer (CQR) is responsible for the collection and accurate submission of data through workstations and the identification of opportunities for quality improvement. The CQR works in collaboration with Physician Champions, medical staff, leadership, the Infection Control and Quality Improvement team, and front-line employees to use data to improve patient outcomes. Strives for superior performance by consistently providing a product or service to leadership and staff and is recognized as ultimately contributing to the patient and family experience. # PRIMARY JOB RESPONSIBILITIES Data Collection and Reporting Responsible for collecting, analyzing and reporting clinical data elements on eligible cases as required for participation in Collaborative Quality Initiative (CQI). Independently manage the case load and report data to Collaborative according to established standards and deadlines. Identifies patients for inclusion in the program(s) through the application of program inclusion/exclusion criteria and protocols. Identifies the appropriate resources necessary in obtaining valid, reliable data for entry into the program(s). Demonstrates effective utilization of the hospital medical records systems in the collection of data components specific to the program(s). Identifies opportunities for streamlining and process improvement in the data collection process. Utilizes software applications for data collection and analysis. Responsible for the accurate and timely entry of the data into the program databases and meets the caseload accrual requirement protocol. Reviews weekly site accrual report on the database and responds to accrual reports alert (as applicable). Maintains regular contact with the physician champion(s) and other members of the team at Memorial Healthcare. Prepares for and is available for site audits. Attends Collaborative-wide meetings and sub-group meetings as a representative of Memorial Healthcare. Acts as a resource regarding the Collaborative within Memorial Healthcare. Resolves data discrepancies, and responds to HMS coordinating Center requests in a timely fashion. Core Measure Abstraction Performs chart abstraction for selected measures related to the CMS/Joint Commission Core Measures and others as assigned. Maintains abstraction accuracy of at least 90% as validated by internal and external audits. Performs concurrent review of key core measure processes to ensure timely compliance. Collects data for other selected hospital quality initiatives including but not limited to: Michigan Hospital Association initiatives, Midas, The Joint Commission and Leapfrog. Collects data for measures related to Pay for Performance and Value Based Purchasing initiatives. Conducts chart review for other indicators such as medical, surgical, maternal or fetal complications, mortalities, readmission, sepsis and hospital acquired conditions as requested. Analyzes data for trends and improvement opportunities. Creates reports and presentations of data in appropriate formats for individual and audience presentations. Presents quality data at assigned medical staff department meetings, including recommendations for improvement and facilitation of group discussion. Quality Improvement Actively engage in Collaborative activities and identify opportunities to improve the quality of care and patient outcomes at Memorial Healthcare by working with physicians, nurses, other clinicians, and administrators to develop strategies to improve performance. Collaborates with the Physician Champions to use data in identifying opportunities for Quality Improvement. Plays key role in the development of Quality Initiatives based on data. Implements best practices recommendations as appropriate and in collaboration with relevant individuals and/or groups. Works Effectively with Patients, Families, and Staff Establishes effective working relationships with members of the hospital community, especially staff in the Emergency Department, Medicine, Nursing, Medical Records, Infection Control, Quality/Patient Safety, and the Information Systems Departments whose support is necessary for the management and success of the program. Contacts physician offices and/or clinics via telephone and/or written communications as necessary to facilitate collaborative objectives. Contacts patients and/or families via telephone and/or written communications as necessary to facilitate collaborative objectives. Serves as an educational resource for internal and external audiences by developing educational material, delivering presentations, and disseminating data. Additional Memorial Healthcare Responsibilities Acts as system administrator for assigned software programs. Participates in various hospital committees and teams as assigned. Researches literature to support quality improvement and patient safety activities. Maintains current knowledge of quality initiatives and pending changes required from regulatory bodies or other external agencies. Works collaboratively with other departments to achieve quality improvement goals. Acts as a resource to Memorial Healthcare Departments for quality improvement issues. Prepares and presents educational information and/or tools related to quality as indicated. Ensures that the use and retention of quality improvement and peer review information meets established policies. Demonstrates knowledge of and supports hospital mission, vision, value statements, standards of behavior, policies, operating instructions, confidentiality statements, corporate compliance plan and the code of ethical behavior. Delivers consistently excellent customer service to patients, co-workers, volunteers, and others. Specifically, listen and ask questions for understanding, always ask how else you can help, follow-up to ensure that an issue has been resolved. Act as a public relations ambassador for Memorial Healthcare at all times. Specifically, speak positively about the organization; manage up co-workers, managers, and others. Have a working knowledge of Memorial Healthcare services; reports issues, problems and suggestions to the appropriate person in a timely manner. Enhances personal growth through participation in internal and external education programs. Demonstrates knowledge of and supports hospital mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality statements, corporate compliance plan, customer service standards, and the code of ethical behavior. # DEPARTMENTAL AND ADDITIONAL JOB RESPONSIBILITIES Other duties as assigned # # # JOB SPECIFICATIONS EDUCATION Unencumbered license as a registered nurse in the state of Michigan required Bachelor of Science Degree in Nursing (BSN) or Bachelor Degree (BS) preferred # EXPERIENCE Ability to complete all pre-training, on-site training modules and to pass the training posttest. Minimum one year experience in healthcare setting. Clinical chart review and abstraction experience is highly recommended but not required. Quality improvement and/or patient safety knowledge and experience preferred. # ESSENTIAL PHYSICAL ABILITIES/MOTOR SKILLS Able to travel independently throughout all Memorial Healthcare facilities. Small motor skills required for operating modern computer, office, and telephone equipment as utilized by Memorial Healthcare. # ESSENTIAL TECHNICAL ABILITIES Proficiency using modern office, computer and telephone equipment as used by Memorial Healthcare. The ability to learn and utilize new software and web applications for data entry and report generation. Must have computer experience with MS Office, as well as working knowledge of computer software (Microsoft Word and Excel) and basic statistical skills. # # ESSENTIAL MENTAL ABILITIES Ability to adapt and maintain focus in fast paced, quickly changing or stressful situations. Ability to read and interpret a variety of documents including, but not limited to policies, operating instructions, white papers, regulations, rules and laws. The ability to collect data and identify areas for quality improvement requiring clinical knowledge and understanding of patient care. Be skilled in understanding and interpreting clinical data. The ability to successfully communicate and collaborate with multidisciplinary teams to implement data driven quality improvement initiatives/programs. Experience with the ability to locate and gather information in a complex hospital system through various sources such as medical records, surgery clinics, social security death index, direct patient contact, and accounts payable. The ability to identify opportunities to present MSQC data to relevant groups or meetings (for example: M#M, infection control, quality management, and administration). # ESSENTIAL SENSORY REQUIREMENTS Able to see for the purpose of reading information received in formats including but not limited to paper, computer, reports, bulletins, updates, manuals. Able to hear for work-related purposes. # # INTERPERSONAL SKILLS Ability to interact with co-workers, hospital staff, administration, patients, physicians, the public and all internal and external customers in a professional and effective, courteous and tactful manner, at all times, physically, verbally and in all written and electronic communication. Required to remain calm when adversity is encountered. Open, honest, and tactful communication skills. Ability to work as a team member in all activities. Positive, cooperative and motivated attitude. Ability to maintain confidentiality. # JOB SUMMARY Under the leadership of the Manager of Quality and Safety, the Clinical Quality Reviewer (CQR) is responsible for the collection and accurate submission of data through workstations and the identification of opportunities for quality improvement. The CQR works in collaboration with Physician Champions, medical staff, leadership, the Infection Control and Quality Improvement team, and front-line employees to use data to improve patient outcomes. Strives for superior performance by consistently providing a product or service to leadership and staff and is recognized as ultimately contributing to the patient and family experience. PRIMARY JOB RESPONSIBILITIES * Data Collection and Reporting * Responsible for collecting, analyzing and reporting clinical data elements on eligible cases as required for participation in Collaborative Quality Initiative (CQI). * Independently manage the case load and report data to Collaborative according to established standards and deadlines. * Identifies patients for inclusion in the program(s) through the application of program inclusion/exclusion criteria and protocols. * Identifies the appropriate resources necessary in obtaining valid, reliable data for entry into the program(s). * Demonstrates effective utilization of the hospital medical records systems in the collection of data components specific to the program(s). * Identifies opportunities for streamlining and process improvement in the data collection process. * Utilizes software applications for data collection and analysis. * Responsible for the accurate and timely entry of the data into the program databases and meets the caseload accrual requirement protocol. * Reviews weekly site accrual report on the database and responds to accrual reports alert (as applicable). * Maintains regular contact with the physician champion(s) and other members of the team at Memorial Healthcare. * Prepares for and is available for site audits. * Attends Collaborative-wide meetings and sub-group meetings as a representative of Memorial Healthcare. * Acts as a resource regarding the Collaborative within Memorial Healthcare. * Resolves data discrepancies, and responds to HMS coordinating Center requests in a timely fashion. * Core Measure Abstraction * Performs chart abstraction for selected measures related to the CMS/Joint Commission Core Measures and others as assigned. Maintains abstraction accuracy of at least 90% as validated by internal and external audits. * Performs concurrent review of key core measure processes to ensure timely compliance. * Collects data for other selected hospital quality initiatives including but not limited to: Michigan Hospital Association initiatives, Midas, The Joint Commission and Leapfrog. * Collects data for measures related to Pay for Performance and Value Based Purchasing initiatives. * Conducts chart review for other indicators such as medical, surgical, maternal or fetal complications, mortalities, readmission, sepsis and hospital acquired conditions as requested. * Analyzes data for trends and improvement opportunities. * Creates reports and presentations of data in appropriate formats for individual and audience presentations. * Presents quality data at assigned medical staff department meetings, including recommendations for improvement and facilitation of group discussion. * Quality Improvement * Actively engage in Collaborative activities and identify opportunities to improve the quality of care and patient outcomes at Memorial Healthcare by working with physicians, nurses, other clinicians, and administrators to develop strategies to improve performance. * Collaborates with the Physician Champions to use data in identifying opportunities for Quality Improvement. * Plays key role in the development of Quality Initiatives based on data. * Implements best practices recommendations as appropriate and in collaboration with relevant individuals and/or groups. * Works Effectively with Patients, Families, and Staff * Establishes effective working relationships with members of the hospital community, especially staff in the Emergency Department, Medicine, Nursing, Medical Records, Infection Control, Quality/Patient Safety, and the Information Systems Departments whose support is necessary for the management and success of the program. * Contacts physician offices and/or clinics via telephone and/or written communications as necessary to facilitate collaborative objectives. * Contacts patients and/or families via telephone and/or written communications as necessary to facilitate collaborative objectives. * Serves as an educational resource for internal and external audiences by developing educational material, delivering presentations, and disseminating data. * Additional Memorial Healthcare Responsibilities * Acts as system administrator for assigned software programs. * Participates in various hospital committees and teams as assigned. * Researches literature to support quality improvement and patient safety activities. * Maintains current knowledge of quality initiatives and pending changes required from regulatory bodies or other external agencies. * Works collaboratively with other departments to achieve quality improvement goals. * Acts as a resource to Memorial Healthcare Departments for quality improvement issues. * Prepares and presents educational information and/or tools related to quality as indicated. * Ensures that the use and retention of quality improvement and peer review information meets established policies. * Demonstrates knowledge of and supports hospital mission, vision, value statements, standards of behavior, policies, operating instructions, confidentiality statements, corporate compliance plan and the code of ethical behavior. * Delivers consistently excellent customer service to patients, co-workers, volunteers, and others. Specifically, listen and ask questions for understanding, always ask how else you can help, follow-up to ensure that an issue has been resolved. * Act as a public relations ambassador for Memorial Healthcare at all times. Specifically, speak positively about the organization; manage up co-workers, managers, and others. * Have a working knowledge of Memorial Healthcare services; reports issues, problems and suggestions to the appropriate person in a timely manner. * Enhances personal growth through participation in internal and external education programs. * Demonstrates knowledge of and supports hospital mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality statements, corporate compliance plan, customer service standards, and the code of ethical behavior. DEPARTMENTAL AND ADDITIONAL JOB RESPONSIBILITIES * Other duties as assigned JOB SPECIFICATIONS EDUCATION * Unencumbered license as a registered nurse in the state of Michigan required * Bachelor of Science Degree in Nursing (BSN) or Bachelor Degree (BS) preferred EXPERIENCE * Ability to complete all pre-training, on-site training modules and to pass the training posttest. * Minimum one year experience in healthcare setting. * Clinical chart review and abstraction experience is highly recommended but not required. * Quality improvement and/or patient safety knowledge and experience preferred. ESSENTIAL PHYSICAL ABILITIES/MOTOR SKILLS * Able to travel independently throughout all Memorial Healthcare facilities. * Small motor skills required for operating modern computer, office, and telephone equipment as utilized by Memorial Healthcare. ESSENTIAL TECHNICAL ABILITIES * Proficiency using modern office, computer and telephone equipment as used by Memorial Healthcare. * The ability to learn and utilize new software and web applications for data entry and report generation. * Must have computer experience with MS Office, as well as working knowledge of computer software (Microsoft Word and Excel) and basic statistical skills. ESSENTIAL MENTAL ABILITIES * Ability to adapt and maintain focus in fast paced, quickly changing or stressful situations. * Ability to read and interpret a variety of documents including, but not limited to policies, operating instructions, white papers, regulations, rules and laws. * The ability to collect data and identify areas for quality improvement requiring clinical knowledge and understanding of patient care. Be skilled in understanding and interpreting clinical data. * The ability to successfully communicate and collaborate with multidisciplinary teams to implement data driven quality improvement initiatives/programs. * Experience with the ability to locate and gather information in a complex hospital system through various sources such as medical records, surgery clinics, social security death index, direct patient contact, and accounts payable. The ability to identify opportunities to present MSQC data to relevant groups or meetings (for example: M&M, infection control, quality management, and administration). ESSENTIAL SENSORY REQUIREMENTS * Able to see for the purpose of reading information received in formats including but not limited to paper, computer, reports, bulletins, updates, manuals. * Able to hear for work-related purposes. INTERPERSONAL SKILLS * Ability to interact with co-workers, hospital staff, administration, patients, physicians, the public and all internal and external customers in a professional and effective, courteous and tactful manner, at all times, physically, verbally and in all written and electronic communication. * Required to remain calm when adversity is encountered. * Open, honest, and tactful communication skills. * Ability to work as a team member in all activities. * Positive, cooperative and motivated attitude. * Ability to maintain confidentiality.

JOB SUMMARY # The Social Worker is responsible for creating outcomes for the patient and family by managing complex psychosocial and economic co-morbidities. Provides education and consultation regarding resources, collaborates to develop a discharge plan and facilitates and monitors its implementation. Assists patient/family adjust to and cope with illness, diagnosis, treatment options, and prognosis. Through advanced practice skills mobilizes resources to reduce risk, serves as a liaison between the hospital and the community. In addition, offers crisis interventions to patient/family. Strives for superior performance by consistently providing a product of service to leadership and staff that is recognized as ultimately contributing to the patient and family experience. As a customer-focused Memorial Healthcare team member, he/she must be accessible, flexible, knowledgeable, and responsive. # # JOB RELATIONSHIPS # RESPONSIBLE TO:# ###################### Director of Hospital Throughput, Associate Manager of Social Work### ########################## # WORKERS SUPERVISED:############ None ############# INTERRELATIONSHIPS:# ############# Case management department staff; other hospital departments; Medical staff; patients; families; external agencies # # PRIMARY JOB RESPONSIBILITIES # Psychosocial Assessment and Interventions On the basis of preliminary risk screening, assesses patient and family psychosocial risk factors through evaluation of prior functioning levels, appropriateness and adequacy of support systems, reaction to illness, and ability to cope. Intervenes with patients and families regarding emotional, social and financial consequences of illness and/or disability; accesses and mobilizes family/community resources to meet identified needs. Provides intervention in cases involving child abuse/neglect, domestic violence, elder abuse, institutional abuse, and sexual assault. # # # Serves as a resource person and provides counseling and intervention related to treatment decisions and end-of-life issues. # Discharge Planning Participates in discharge planning activities for complex patients in order to ensure a timely discharge and to provide appropriate linkage with post-discharge care providers. Deals with families exhibiting complex family dynamics that impact directly on patient care and discharge. Communicates with healthcare team regarding the discharge planning status of all patients referred by them. Assists RN Case Managers or appropriate team members with discharge planning activities as requested. Provides consultation to RN Case Manager or appropriate team members when coordination with significant or intensive community resources is necessary to achieve desired treatment outcomes. Receives referrals for complex patient problem resolution from RN Case Managers or care team members. Screens and coordinates referrals to the next level of care, SNF, LTAC, Hospice and Rehab. Validates discharge criteria for patients and families and notifies RN Case Managers of newly-identified resources or change in previously-identified resources. Educates patient/family and physician regarding post-acute options and addresses issues of choice. # Patient and Family Support in Legally Complex Cases Provides intervention in child abuse/neglect, domestic violence, guardianship (temporary/ permanent), foster care, adoption, mental health placement, advance directives, adult/elderly abuse, child protection, and sexual assault. Ensures safe care to patients adhering to policies, procedures, and standards within budgetary specifications including time management, supply management, productivity, and accuracy of practice. Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supports department-based goals which contribute to the success of the organization. Actively participates in care conferences and multidisciplinary rounds. Advocates for patient and family empowerments and independence to make autonomous healthcare decisions and accesses needed services within the healthcare system. Actively participates in clinical performance improvement activities as assigned. May provide supervision of Social Worker interns, MSW#s with less than 4,000 hours of hospital experience ensuring requirements mandated by the State of Michigan. Provides mentorship to all levels of Social Work in current social trends and practice. Maintains documentation of the Case Work process in the patient#s medical record to include problem statement, plan, interventions, and outcomes.# Documents progress with active placement activities at least three (3) times per week.# Records case work volume statistics required by departmental leadership. Arranges for and participates in coverage during short, long, and/or unexpected absences of self and other Case Management staff. # Demonstrates job related aspects of patient safety to assure a safe environment, safe and effective use of equipment and technology, and decreased risk of potential adverse patient occurrences. Demonstrates knowledge of and supports hospital mission, vision, value statements, standards of care, policies and procedures, operating instructions, confidentiality statements, corporate compliance plan, standards of behavior, customer service standards, and the code of ethical behavior. Must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of patients served on his/her assigned unit.# Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient#s status and interpret the appropriate information needed to identify each patient#s requirements relative to his/her age-specific needs, and to provide the care needed as described in the unit#s and division#s policies and procedures. Performs other specific duties as assigned. # # # JOB SPECIFICATIONS # 1.### EDUCATION # Masters prepared Social Worker with current licensure to practice medical social work in the state of Michigan (LMSW).# If LLMSW, must obtain LMSW designation within 12 months of qualification to sit for exam. 2.### EXPERIENCE Two (2) years experience in a short-term acute care hospital setting preferred.# Prior Case Management or health finance experience desirable.## Experiential knowledge of the post hospital placement process preferred. 3.### ESSENTIAL PHYSICAL REQUIREMENTS Travel independently within the hospital. Access patients/families including in areas which are confined by space and/or equipment. ESSENTIAL MENTAL ABILITIES Complete an assessment of the patient#s current medical status and develop an appropriate plan with identified discharge needs.# Work effectively in situations of high stress, interruptions and deadlines. Read and interpret data from various sources. Analyze data and set appropriate plan of action.# Accurately assess patient#s progress toward care goals and discharge readiness.# Self motivated and able to work independently. 5.### ESSENTIAL TECHNICAL/MOTOR SKILLS Communicate assessment finding and plan by written word. Use hospital computers. Create, send, and retrieve data from hospital information system. Use telephone, fax, and other basic office equipment.# Proficient in Microsoft Word and Excel or be willing to obtain the appropriate skills. # # 6.### ESSENTIAL SENSORY REQUIREMENTS Communicate receptively and expressively in English, both written and verbal, with diverse populations, including physicians, patients, families, community agencies, employees, and volunteers.# Visually assess patient/family needs and assess readiness for discharge.# Accurately hear communication by phone or in person. Maintain self control. 7.### INTERPERSONAL SKILLS Demonstrate excellent human relation skills through all forms of communication. Interact effectively with patients, families, physicians, staff, and outside agencies to provide appropriate and complete patient care.# Interpersonal skills necessary to facilitate a group of employees.# Cope with stressful situations or encounters. Manage multiple and sometimes conflicting priorities and work regularly with difficult medical/emotional/psychosocial problems.# Demonstrate flexibility with work schedule and covering for other team members.# Cope with a changing environment and identify opportunities for improvement.# Demonstrate a positive attitude. Maintain a professional and courteous manner. Maintain confidentiality.# 8.# WORK CONDITIONS Work in the patient care environment.# Frequent walking, sitting and standing.# Regular lifting and carrying of items up to fifteen (15) pounds. JOB SUMMARY The Social Worker is responsible for creating outcomes for the patient and family by managing complex psychosocial and economic co-morbidities. Provides education and consultation regarding resources, collaborates to develop a discharge plan and facilitates and monitors its implementation. Assists patient/family adjust to and cope with illness, diagnosis, treatment options, and prognosis. Through advanced practice skills mobilizes resources to reduce risk, serves as a liaison between the hospital and the community. In addition, offers crisis interventions to patient/family. Strives for superior performance by consistently providing a product of service to leadership and staff that is recognized as ultimately contributing to the patient and family experience. As a customer-focused Memorial Healthcare team member, he/she must be accessible, flexible, knowledgeable, and responsive. JOB RELATIONSHIPS RESPONSIBLE TO: Director of Hospital Throughput, Associate Manager of Social Work WORKERS SUPERVISED: None INTERRELATIONSHIPS: Case management department staff; other hospital departments; Medical staff; patients; families; external agencies PRIMARY JOB RESPONSIBILITIES * Psychosocial Assessment and Interventions * On the basis of preliminary risk screening, assesses patient and family psychosocial risk factors through evaluation of prior functioning levels, appropriateness and adequacy of support systems, reaction to illness, and ability to cope. * Intervenes with patients and families regarding emotional, social and financial consequences of illness and/or disability; accesses and mobilizes family/community resources to meet identified needs. * Provides intervention in cases involving child abuse/neglect, domestic violence, elder abuse, institutional abuse, and sexual assault. * Serves as a resource person and provides counseling and intervention related to treatment decisions and end-of-life issues. * Discharge Planning * Participates in discharge planning activities for complex patients in order to ensure a timely discharge and to provide appropriate linkage with post-discharge care providers. * Deals with families exhibiting complex family dynamics that impact directly on patient care and discharge. * Communicates with healthcare team regarding the discharge planning status of all patients referred by them. * Assists RN Case Managers or appropriate team members with discharge planning activities as requested. * Provides consultation to RN Case Manager or appropriate team members when coordination with significant or intensive community resources is necessary to achieve desired treatment outcomes. * Receives referrals for complex patient problem resolution from RN Case Managers or care team members. * Screens and coordinates referrals to the next level of care, SNF, LTAC, Hospice and Rehab. Validates discharge criteria for patients and families and notifies RN Case Managers of newly-identified resources or change in previously-identified resources. * Educates patient/family and physician regarding post-acute options and addresses issues of choice. * Patient and Family Support in Legally Complex Cases * Provides intervention in child abuse/neglect, domestic violence, guardianship (temporary/ permanent), foster care, adoption, mental health placement, advance directives, adult/elderly abuse, child protection, and sexual assault. * Ensures safe care to patients adhering to policies, procedures, and standards within budgetary specifications including time management, supply management, productivity, and accuracy of practice. * Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supports department-based goals which contribute to the success of the organization. * Actively participates in care conferences and multidisciplinary rounds. * Advocates for patient and family empowerments and independence to make autonomous healthcare decisions and accesses needed services within the healthcare system. * Actively participates in clinical performance improvement activities as assigned. * May provide supervision of Social Worker interns, MSW's with less than 4,000 hours of hospital experience ensuring requirements mandated by the State of Michigan. Provides mentorship to all levels of Social Work in current social trends and practice. * Maintains documentation of the Case Work process in the patient's medical record to include problem statement, plan, interventions, and outcomes. * Documents progress with active placement activities at least three (3) times per week. * Records case work volume statistics required by departmental leadership. * Arranges for and participates in coverage during short, long, and/or unexpected absences of self and other Case Management staff. * Demonstrates job related aspects of patient safety to assure a safe environment, safe and effective use of equipment and technology, and decreased risk of potential adverse patient occurrences. * Demonstrates knowledge of and supports hospital mission, vision, value statements, standards of care, policies and procedures, operating instructions, confidentiality statements, corporate compliance plan, standards of behavior, customer service standards, and the code of ethical behavior. * Must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of patients served on his/her assigned unit. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the unit's and division's policies and procedures. * Performs other specific duties as assigned. JOB SPECIFICATIONS 1. EDUCATION * Masters prepared Social Worker with current licensure to practice medical social work in the state of Michigan (LMSW). * If LLMSW, must obtain LMSW designation within 12 months of qualification to sit for exam. 2. EXPERIENCE * Two (2) years experience in a short-term acute care hospital setting preferred. * Prior Case Management or health finance experience desirable. * Experiential knowledge of the post hospital placement process preferred. 3. ESSENTIAL PHYSICAL REQUIREMENTS * Travel independently within the hospital. * Access patients/families including in areas which are confined by space and/or equipment. * ESSENTIAL MENTAL ABILITIES * Complete an assessment of the patient's current medical status and develop an appropriate plan with identified discharge needs. * Work effectively in situations of high stress, interruptions and deadlines. * Read and interpret data from various sources. * Analyze data and set appropriate plan of action. * Accurately assess patient's progress toward care goals and discharge readiness. * Self motivated and able to work independently. 5. ESSENTIAL TECHNICAL/MOTOR SKILLS * Communicate assessment finding and plan by written word. * Use hospital computers. * Create, send, and retrieve data from hospital information system. * Use telephone, fax, and other basic office equipment. * Proficient in Microsoft Word and Excel or be willing to obtain the appropriate skills. 6. ESSENTIAL SENSORY REQUIREMENTS * Communicate receptively and expressively in English, both written and verbal, with diverse populations, including physicians, patients, families, community agencies, employees, and volunteers. * Visually assess patient/family needs and assess readiness for discharge. * Accurately hear communication by phone or in person. * Maintain self control. 7. INTERPERSONAL SKILLS * Demonstrate excellent human relation skills through all forms of communication. * Interact effectively with patients, families, physicians, staff, and outside agencies to provide appropriate and complete patient care. * Interpersonal skills necessary to facilitate a group of employees. * Cope with stressful situations or encounters. * Manage multiple and sometimes conflicting priorities and work regularly with difficult medical/emotional/psychosocial problems. * Demonstrate flexibility with work schedule and covering for other team members. * Cope with a changing environment and identify opportunities for improvement. * Demonstrate a positive attitude. * Maintain a professional and courteous manner. * Maintain confidentiality. 8. WORK CONDITIONS * Work in the patient care environment. * Frequent walking, sitting and standing. * Regular lifting and carrying of items up to fifteen (15) pounds.

At Virtua Health, we exist for one reason - to better serve you. That means being here for you in all the moments that matter, striving each day to connect you to the care you need. Whether that's wellness and prevention, experienced specialists, life-changing care, or something in-between - we are your partner in health devoted to building a healthier community. If you live or work in South Jersey, exceptional care is all around. Our medical and surgical experts are among the best in the country. We assembled more than 14,000 colleagues, including over 2,850 skilled and compassionate doctors, physician assistants, and nurse practitioners equipped with the latest technologies, treatments, and techniques to provide exceptional care close to home. A Magnet-recognized health system ranked by U.S. News and World Report, we've received multiple awards for quality, safety, and outstanding work environment. In addition to five hospitals, seven emergency departments, seven urgent care centers, and more than 280 other locations, we're committed to the well-being of the community. That means bringing life-changing resources and health services directly into our communities through our Eat Well food access program, telehealth, home health, rehabilitation, mobile screenings, paramedic programs, and convenient online scheduling. We're also affiliated with Penn Medicine for cancer and neurosciences, and the Children's Hospital of Philadelphia for pediatrics. Location: 100% RemoteCurrently Virtua welcomes candidates for 100% remote positions from: AZ, CT, DE, FL, GA, ID, KY, MD, MO, NC, NH, NJ, NY, PA, SC, TN, TX, VA, WI, WV only. Remote Type: Hybrid Employment Type: Employee Employment Classification: Regular Time Type: Full time Work Shift: 1st Shift (United States of America) Total Weekly Hours: 40 Additional Locations: Job Information: Local candidates strongly preferred - must be able to go onsite in the South Jersey area as needed. Summary: Serves as a high level enterprise wide technical and analytic consultant to define business questions and transform data into meaningful and actionable information for a variety of customer segments and bridging the needs of the business units with the use of information technology.Collaborate on the ongoing development and operations of an operational data store and enterprise data warehouse that enables fact-based decision making and ad hoc analysis. Drive business analysis, data analysis and translate business rules and requirements into functional specifications, validate functional designs with subject matter experts and manage the development and implementation of Business Intelligence solutions. Position Responsibilities: • Conducts data requirements analysis including the development of the logical data model based on data definitions and business rules as well as the high level design of system work flow. • Provides strategic guidance and technical assistance to improve data collection, data mining, analysis capabilities, and the interpretation of related data. • Develops and conducts complex data validation and reconciliation to ensure data integrity, accuracy and completeness for operational purposes. • Provides functional specifications to IT for physical implementation for the purpose of creating high level reports of clinical, operational, financial and performance results. • Design data visualization techniques for delivering information more effectively to end users. • Identify and validate metrics, how they are to be measured, and the method in which data is tracked, stored and reported. Position Qualifications Required / Experience Required: Minimum of 5 years of progressive business experience in a healthcare environment and/or minimum of 5 years experience managing the delivery of large scale business intelligence and data warehousing projects. Advanced PC skills in Microsoft software, including expert Excel and Access. Advanced PC skills and proficiency in reporting software packages such as Business Objects and Crystal. Knowledge of data bases and query reporting. Proficiency in data visualization tools. Strong research and analytical skills. Critical thinking skills. Required Education: BS in a Business, Healthcare or Analytic discipline. Advanced degree (preferred). Training/Certifications/Licensure: Certification in Business Intelligence tools. PMI Certification (preferred). Annual Salary: $90,431 - $148,994 The actual salary/rate will vary based on applicant's experience as well as internal equity and alignment with market data.Virtua offers a comprehensive package of benefits for full-time and part-time colleagues, including, but not limited to: medical/prescription, dental and vision insurance; health and dependent care flexible spending accounts; 403(b) (401(k) subject to collective bargaining agreement); paid time off, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, colleague and dependent life insurance and supplemental life and AD&D insurance; tuition assistance, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies. For more benefits information click here.

# JOB SUMMARY Works under the supervision of the O.R. manager, associate manager, charge nurse, and Director of Surgical Services.# Must be a trained Surgical Technologist First Assistant who works under direction of the surgeon to handle vital tasks such as positioning and prepping the patient for surgery, ensuring clear visibility, maintaining hemostasis, closing and appropriately dressing surgical wounds. Strives for superior performance by consistently providing a product of service to leadership and staff that is recognized as ultimately contributing to the patient and family experience. Recognizes and demonstrates understanding of patient and family centered care.# # PRIMARY JOB RESPONSIBILITIES # Efficiently prepares supplies, equipment and packs for the operative procedure. Applies principles of aseptic technique during surgical procedures, including proper scrubbing, gowning and gloving self and other surgical team members. Identifies and obtains needed supplies and equipment Assists in assuring correct sponge, needle, and instrument counts. Identifies and labels specimens appropriately. Maintains a safe environment for patients and staff. Cleans up room after case completed. Certified first assistants are trained to; Provide direct support to surgeons during surgical procedures Prep and position patients to maintain circulation and access for surgeon Ensure clear visibility for the surgeon by using instruments such as retractors and sponges. Control bleeding by cauterizing wounds and vessels, packing sponges in body, placing clamps, and applying direct pressure on veins and tissue Performing and/or aiding in patient suction, drainage, and irrigation Close surgery sites using sutures, staples, adhesives Properly dressing wounds Collaborate with doctors and other surgical team members to ensure propepost-operative care of patients Maintains mandatory competencies. Attends in-service education programs as assigned to learn new procedures, skills, etc. Seeks help from professional staff if additional skill is required Responsible for own surgical procedure competencies. # Demonstrates job related aspects of patient safety to assure a safe environment, safe and effective use of equipment and technology, and decreased risk of potential adverse patient occurrences. Demonstrates knowledge of and supports hospital mission, vision, value statements, standards of care, policies and procedures, operating instructions, confidentiality statements, corporate compliance plan, standards of behavior, customer service standards, and the code of ethical behavior. Must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of patients served on his/her assigned unit.# Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient#s status and interpret the appropriate information needed to identify each patient#s requirements relative to his/her age-specific needs, and to provide the care needed as described in the unit#s and division#s policies and procedures. Performs other specific duties as assigned. # JOB SPECIFICATIONS # EDUCATION # High school graduate or equivalent. Must have completed an approved program as a Surgical Technologist. Completion of/enrollment in a CSFA program. Basic Life Support (BLS) for Healthcare Provider required upon hire and ongoing. # EXPERIENCE# # Previous surgery experience required. # JOB KNOWLEDGE# # Knowledge of aseptic technique, surgical instruments and appropriate sterilization methods, surgical procedures, special equipment and supplies needed so as to properly anticipate surgeon#s needs. # ESSENTIAL PHYSICAL REQUIREMENTS # Able to travel independently throughout all Memorial Healthcare facilities. Access a patient on the surgery table and necessary equipment. Stand for long periods of time. On a daily basis may be required to assist with transferring non-mobile patients as well as push/pull/carry items between 20-100lbs. ##### Small motor skills required for operating modern computer, office, and telephone equipment as utilized by Memorial Healthcare (MHC). # ESSENTIAL TECHNICAL SKILLS# # Hand-eye coordination and fine motor skills for handling of instruments, and assisting surgeon during procedures. Proficiency using modern office, computer and telephone equipment as used by Memorial Healthcare. # ESSENTIAL MENTAL ABILITIES# # Follow complex directions. Anticipate items needed. Function and work well under pressure and physical strain. React quickly in urgent situations. Ability to adapt and maintain focus in fast paced, quickly changing or stressful situations. Ability to read and interpret a variety of documents including, but not limited to policies, operating instructions, white papers, regulations, rules and laws. # ESSENTIAL SENSORY REQUIREMENTS# # Communicate effectively and expressively in English, both written and verbal, with diverse populations, including surgeons, staff members, patients, families, and volunteers. Identify instruments and supplies.# Accurately hear communication by phone or in person. Maintain self-control. Able to see and hear for work-related purposes. Able to see for the purpose of reading information received in formats including but not limited to paper, computer, reports, bulletins, updates, manuals. # INTERPERSONAL SKILLS# # Ability to interact with co-workers, hospital staff, administration, patients, physicians, the public and all internal and external customers in a professional and effective, courteous and tactful manner, at all times, physically, verbally and in all written and electronic communication. Required to remain calm when adversity is encountered. Open, honest, and tactful communication skills. Ability to work as a team member in all activities. Positive, cooperative and motivated attitude. Maintain a professional and courteous manner. Maintain confidentiality. # JOB SUMMARY Works under the supervision of the O.R. manager, associate manager, charge nurse, and Director of Surgical Services. Must be a trained Surgical Technologist First Assistant who works under direction of the surgeon to handle vital tasks such as positioning and prepping the patient for surgery, ensuring clear visibility, maintaining hemostasis, closing and appropriately dressing surgical wounds. Strives for superior performance by consistently providing a product of service to leadership and staff that is recognized as ultimately contributing to the patient and family experience. Recognizes and demonstrates understanding of patient and family centered care. PRIMARY JOB RESPONSIBILITIES * Efficiently prepares supplies, equipment and packs for the operative procedure. * Applies principles of aseptic technique during surgical procedures, including proper scrubbing, gowning and gloving self and other surgical team members. * Identifies and obtains needed supplies and equipment * Assists in assuring correct sponge, needle, and instrument counts. * Identifies and labels specimens appropriately. * Maintains a safe environment for patients and staff. * Cleans up room after case completed. * Certified first assistants are trained to; * Provide direct support to surgeons during surgical procedures * Prep and position patients to maintain circulation and access for surgeon * Ensure clear visibility for the surgeon by using instruments such as retractors and sponges. * Control bleeding by cauterizing wounds and vessels, packing sponges in body, placing clamps, and applying direct pressure on veins and tissue * Performing and/or aiding in patient suction, drainage, and irrigation * Close surgery sites using sutures, staples, adhesives * Properly dressing wounds * Collaborate with doctors and other surgical team members to ensure propepost-operative care of patients * Maintains mandatory competencies. * Attends in-service education programs as assigned to learn new procedures, skills, etc. * Seeks help from professional staff if additional skill is required * Responsible for own surgical procedure competencies. * Demonstrates job related aspects of patient safety to assure a safe environment, safe and effective use of equipment and technology, and decreased risk of potential adverse patient occurrences. * Demonstrates knowledge of and supports hospital mission, vision, value statements, standards of care, policies and procedures, operating instructions, confidentiality statements, corporate compliance plan, standards of behavior, customer service standards, and the code of ethical behavior. * Must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of patients served on his/her assigned unit. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the unit's and division's policies and procedures. * Performs other specific duties as assigned. JOB SPECIFICATIONS EDUCATION * High school graduate or equivalent. * Must have completed an approved program as a Surgical Technologist. * Completion of/enrollment in a CSFA program. * Basic Life Support (BLS) for Healthcare Provider required upon hire and ongoing. EXPERIENCE * Previous surgery experience required. JOB KNOWLEDGE * Knowledge of aseptic technique, surgical instruments and appropriate sterilization methods, surgical procedures, special equipment and supplies needed so as to properly anticipate surgeon's needs. ESSENTIAL PHYSICAL REQUIREMENTS * Able to travel independently throughout all Memorial Healthcare facilities. * Access a patient on the surgery table and necessary equipment. * Stand for long periods of time. * On a daily basis may be required to assist with transferring non-mobile patients as well as push/pull/carry items between 20-100lbs. * Small motor skills required for operating modern computer, office, and telephone equipment as utilized by Memorial Healthcare (MHC). ESSENTIAL TECHNICAL SKILLS * Hand-eye coordination and fine motor skills for handling of instruments, and assisting surgeon during procedures. * Proficiency using modern office, computer and telephone equipment as used by Memorial Healthcare. ESSENTIAL MENTAL ABILITIES * Follow complex directions. * Anticipate items needed. * Function and work well under pressure and physical strain. * React quickly in urgent situations. * Ability to adapt and maintain focus in fast paced, quickly changing or stressful situations. * Ability to read and interpret a variety of documents including, but not limited to policies, operating instructions, white papers, regulations, rules and laws. ESSENTIAL SENSORY REQUIREMENTS * Communicate effectively and expressively in English, both written and verbal, with diverse populations, including surgeons, staff members, patients, families, and volunteers. * Identify instruments and supplies. * Accurately hear communication by phone or in person. * Maintain self-control. * Able to see and hear for work-related purposes. * Able to see for the purpose of reading information received in formats including but not limited to paper, computer, reports, bulletins, updates, manuals. INTERPERSONAL SKILLS * Ability to interact with co-workers, hospital staff, administration, patients, physicians, the public and all internal and external customers in a professional and effective, courteous and tactful manner, at all times, physically, verbally and in all written and electronic communication. * Required to remain calm when adversity is encountered. * Open, honest, and tactful communication skills. * Ability to work as a team member in all activities. * Positive, cooperative and motivated attitude. * Maintain a professional and courteous manner. * Maintain confidentiality.

JOB SUMMARY The Clinical Nurse Educator is responsible for staff development, in collaboration with the members of the Leadership Team and under the direction of the Manager of Education, to facilitate the delivery of quality patient care and the improvement of nursing practice at Memorial Healthcare.# This goal is achieved by participation in educational programming, patient and family education pursuits, nursing orientation/competency, and other programs as needed.# Involved in interdisciplinary projects as representation of nursing may assist in the operational aspects of education as assigned.# Strives for superior performance by consistently providing a product or service to leadership and staff that is recognized as ultimately contributing to the patient and family experience.# Recognizes and demonstrates understanding of patient and family centered care.# # # PRIMARY JOB RESPONSIBILITIES Organizes and manages nursing orientation/competency program ensuring completion as planned at intervals sufficient to meet the needs of the institution. Assists in conducting house-wide education programs, competency validations, etc. Updates orientation/competency material as required, reviews and adjusts schedule as needed, communicates with directors, managers, orientees, faculty, staffing office, and Human Resources as necessary. Together, with other members of nursing leadership, continuously improves the orientation/ competency program to ensure it meets the needs of the department and orientees in regard to rapidly changing practice requirements. Provides annual performance appraisals of unit staff; conducts first level employee coaching/counseling as directed by the manager. Participates in recruitment and retention activities. Participates in the review and development of nursing policy/procedure/protocols Participates in patient and employee safety committees and initiatives. Assists in program development and delivery as needed. Utilizes E-learning solutions for providing and/or recording educational programs.# Provides guidance in content development as requested. Recognizes demands of responsible resource allocation and utilization and ensures that pro-grams are managed efficiently. Sets priorities for accomplishing department and hospital goals. Engages in educational experience and programs that ensure ongoing competence and knowledge in own practice. Displays a philosophy of and works for the professional development of others. Sets goals and objectives for self-development. Maintains competency in clinical care of patients. Utilizes computer information systems according to standards of practice. Represents nursing practice in interdisciplinary projects. Demonstrates knowledge of and supports hospital mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality statements, corporate compliance plan, customer service standards, and the code of ethical behavior. # DEPARTMENTAL AND ADDITIONAL JOB RESPONSIBILITIES Demonstrates job related aspects of patient safety to assure a safe environment, safe and effective use of equipment and technology, and decreased risk of potential adverse patient occurrences. Must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of patients served.# Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient#s status and interpret the appropriate information needed to identify each patient#s requirements relative to his/her age-specific needs, and to provide the care needed as described in the unit#s and division#s policies and procedures. Demonstrates knowledge of and supports hospital mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality statements, corporate compliance plan, customer service standards, and the code of ethical behavior. Performs all other job-related duties as assigned.# # JOB SPECIFICATIONS EDUCATION Graduate of an accredited school of nursing.# BSN preferred or obtain within 5 years. Current unencumbered license as a registered nurse in the State of Michigan. Current certification in Basic Life Support required. # EXPERIENCE Five years of clinical or health education related experience, preferred. Experience with the assessment, planning, implementation, and evaluation of continuing education activities, preferred. Three or more years of medical surgical, intensive care or specialty nursing experience in acute care, preferred. Instructional teaching experience, both formal and informal is preferred. Prefer experience as nursing faculty in a nursing program Experience and knowledge of the varied practice environments that utilize nurses is preferred. BLS instructor preferred. ACLS instructor preferred. BLS Provider status preferred or obtain within 1 month. ACLS Provider status preferred or obtain within 6 months. Effective verbal and non-verbal communication skills. Good interpersonal skills and effective customer service skills. Remains current in nursing and teaching skills. # ESSENTIAL PHYSICAL ABILITIES/MOTOR SKILLS Ability to: 1.## Travel independently throughout the service area. ####### 2.## Withstand extended periods of walking, standing, and sitting. # ESSENTIAL TECHNICAL ABILITIES Ability to: Have hand-eye coordination to operate equipment. Be computer literate. Have knowledge of adult learning principles. Teach groups of patients/families and staff. Develop broad concepts into a practical program. # ESSENTIAL MENTAL ABILITIES Ability to:# Independently judge, assess, evaluate, and manage problems; and follow through the completion of activities. Work under stress, interruptions, and deadlines. Be self-motivated and able to work independently. Effectively problem solve. Organize and plan details of educational classes. Understand, observe, and interpret policies and procedures. Assess situations and set priorities. # ESSENTIAL SENSORY REQUIREMENTS ####### Ability to: Document pertinent data and receive and interpret information and respond to verbal requests. Communicate receptively and expressively in English, both written and spoken, with employees, volunteers, physicians, other healthcare providers, and others as needed. Maintain self-control. # Accurately hear communication by phone or in person. # INTERPERSONAL SKILLS ####### Ability to: Communicate effectively with providers, administration, staff, patients and families, etc. in a sensitive manner. Have verbal and written skills to develop and implement policies and procedures. Effectively interact with co-workers, medical staff, patients, hospital staff, and the public. Maintain a professional and courteous manner. JOB SUMMARY The Clinical Nurse Educator is responsible for staff development, in collaboration with the members of the Leadership Team and under the direction of the Manager of Education, to facilitate the delivery of quality patient care and the improvement of nursing practice at Memorial Healthcare. This goal is achieved by participation in educational programming, patient and family education pursuits, nursing orientation/competency, and other programs as needed. Involved in interdisciplinary projects as representation of nursing may assist in the operational aspects of education as assigned. Strives for superior performance by consistently providing a product or service to leadership and staff that is recognized as ultimately contributing to the patient and family experience. Recognizes and demonstrates understanding of patient and family centered care. PRIMARY JOB RESPONSIBILITIES * Organizes and manages nursing orientation/competency program ensuring completion as planned at intervals sufficient to meet the needs of the institution. * Assists in conducting house-wide education programs, competency validations, etc. * Updates orientation/competency material as required, reviews and adjusts schedule as needed, communicates with directors, managers, orientees, faculty, staffing office, and Human Resources as necessary. * Together, with other members of nursing leadership, continuously improves the orientation/ competency program to ensure it meets the needs of the department and orientees in regard to rapidly changing practice requirements. * Provides annual performance appraisals of unit staff; conducts first level employee coaching/counseling as directed by the manager. * Participates in recruitment and retention activities. * Participates in the review and development of nursing policy/procedure/protocols * Participates in patient and employee safety committees and initiatives. * Assists in program development and delivery as needed. * Utilizes E-learning solutions for providing and/or recording educational programs. Provides guidance in content development as requested. * Recognizes demands of responsible resource allocation and utilization and ensures that pro-grams are managed efficiently. * Sets priorities for accomplishing department and hospital goals. * Engages in educational experience and programs that ensure ongoing competence and knowledge in own practice. * Displays a philosophy of and works for the professional development of others. * Sets goals and objectives for self-development. * Maintains competency in clinical care of patients. * Utilizes computer information systems according to standards of practice. * Represents nursing practice in interdisciplinary projects. * Demonstrates knowledge of and supports hospital mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality statements, corporate compliance plan, customer service standards, and the code of ethical behavior. DEPARTMENTAL AND ADDITIONAL JOB RESPONSIBILITIES * Demonstrates job related aspects of patient safety to assure a safe environment, safe and effective use of equipment and technology, and decreased risk of potential adverse patient occurrences. * Must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the unit's and division's policies and procedures. * Demonstrates knowledge of and supports hospital mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality statements, corporate compliance plan, customer service standards, and the code of ethical behavior. * Performs all other job-related duties as assigned. JOB SPECIFICATIONS EDUCATION * Graduate of an accredited school of nursing. BSN preferred or obtain within 5 years. * Current unencumbered license as a registered nurse in the State of Michigan. * Current certification in Basic Life Support required. EXPERIENCE * Five years of clinical or health education related experience, preferred. * Experience with the assessment, planning, implementation, and evaluation of continuing education activities, preferred. * Three or more years of medical surgical, intensive care or specialty nursing experience in acute care, preferred. * Instructional teaching experience, both formal and informal is preferred. * Prefer experience as nursing faculty in a nursing program * Experience and knowledge of the varied practice environments that utilize nurses is preferred. * BLS instructor preferred. * ACLS instructor preferred. * BLS Provider status preferred or obtain within 1 month. * ACLS Provider status preferred or obtain within 6 months. * Effective verbal and non-verbal communication skills. * Good interpersonal skills and effective customer service skills. * Remains current in nursing and teaching skills. ESSENTIAL PHYSICAL ABILITIES/MOTOR SKILLS Ability to: 1. Travel independently throughout the service area. 2. Withstand extended periods of walking, standing, and sitting. ESSENTIAL TECHNICAL ABILITIES Ability to: * Have hand-eye coordination to operate equipment. * Be computer literate. * Have knowledge of adult learning principles. * Teach groups of patients/families and staff. * Develop broad concepts into a practical program. ESSENTIAL MENTAL ABILITIES Ability to: * Independently judge, assess, evaluate, and manage problems; and follow through the completion of activities. * Work under stress, interruptions, and deadlines. * Be self-motivated and able to work independently. * Effectively problem solve. * Organize and plan details of educational classes. * Understand, observe, and interpret policies and procedures. * Assess situations and set priorities. ESSENTIAL SENSORY REQUIREMENTS Ability to: * Document pertinent data and receive and interpret information and respond to verbal requests. * Communicate receptively and expressively in English, both written and spoken, with employees, volunteers, physicians, other healthcare providers, and others as needed. * Maintain self-control. * Accurately hear communication by phone or in person. INTERPERSONAL SKILLS Ability to: * Communicate effectively with providers, administration, staff, patients and families, etc. in a sensitive manner. * Have verbal and written skills to develop and implement policies and procedures. * Effectively interact with co-workers, medical staff, patients, hospital staff, and the public. * Maintain a professional and courteous manner.

JOB SUMMARY Works cooperatively with the Director of Ancillary Services and dietary management staff to manage and/or direct all inpatient nutritional services, committees/subcommittees, department meetings and other clinical responsibilities.# Responsible for establishing and monitoring all continuous quality improvement issues for areas of responsibility per JACHO, state and federal regulations.# Provides nutritional instruction to patients and/or significant other and documents appropriately in the patient#s computerized or non-computerized medical record.# Coordinates care with appropriate nutritional staff member(s) and/or medical staff physician(s) and is involved in a multi-disciplinary approach for the care of the patient.# Strives for superior performance by consistently providing a product or service to leadership and staff that is recognized as ultimately contributing to the patient and family experience.# Recognizes and demonstrates understanding of patient and family centered care.# # PRIMARY JOB RESPONSIBILITIES 1.######## Works with the Director of Ancillary Services to formulate all clinical quality improvement (CQI) programs on a yearly basis.# Monitors, collects and summarizes CQI data and presents findings at quarterly CQI meetings.# Develops action plans for areas not meeting departmental or regulatory expectations. 2.######## Responsible for coordinating with the Outpatient Dietitian, all quality assurance meetings and topics to include but not limited to:# Quality Assurance Review Committee and Dietary Technician/Supervisor meetings. 3.######## Participates in strategic planning with the Director of Ancillary Services for the advancement and coordination of all inpatient nutrition services 4.######## Furthers the vision, mission and values of the organization by participating in community speaking engagements as necessary. 5.######## Assumes Long-Term-Care responsibilities. 6.######## Prioritizes and organizes all activities to achieve maximum productivity and efficiency per department and patient needs. 7.######## Functions as an active member on various committees and subcommittees as necessary such as Patient Education, Wound and Skin, Pharmacy and Therapeutics, Oncology, Tumor Board, and Cancer committees. 8.######## Responsible for adequate staffing in the patient service area to meet clinical and budgetary expectations. 9.######## Demonstrates competency and skills necessary to provide care appropriate to the age### specific needs of patients served. 10.#### In the absence of the Dietary Managers, will assume leadership responsibilities and provide guidance to the Dietary Department. 11.#### With help from the Outpatient Dietitian, develops nutritional formulary lists. 12.#### Reviews, develops and recommends with the Outpatient Dietitian, all nutritional support materials to include but not limited to: Dietary nutrition manual and patient instructional materials.# Updates as necessary. 13.#### Develops, reviews and modifies policy and procedures and/or operating instructions as necessary. 14.#### Helps to develop menus and recipes based on sound nutrition principles which meet established dietary guidelines along with medical staff and patient expectations. 15.#### Demonstrates knowledge of and supports hospital mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality statements, corporate compliance plan, customer service standards, and the code of ethical behavior. # DEPARTMENTAL AND ADDITIONAL JOB RESPONSIBILITIES 1.##### Attends care conference or delegates as necessary. 2.##### Trains food service supervisors in all clinical and patient service areas. 3.##### Other duties as assigned. # JOB SPECIFICATIONS EDUCATION 1.##### Bachelor#s degree in Food and Nutrition from an accredited institution is required. 2.##### Must also be registered with the Commission on Dietetic Registration (CDR). # #EXPERIENCE 1.##### Registration by the Commission on Dietetic Registration (CDR is required.# Registry eligible applicants may be considered if registration testing occurs within three months of employment.# Continued employment will depend on the applicant successfully passing the registration examination within two attempts.# 2.##### Must possess thorough knowledge of dietetics and nutrition.# Knowledge of medical conditions or disciplines such as diabetes, renal, stress, cardiac care, critical care, obstetrics, medical/surgical and long term care is required. 3.##### Prior clinical, out-patient and classroom instruction experience is desired. 4.##### Community service nutritional experience is also desired. # ESSENTIAL PHYSICAL ABILITIES/MOTOR SKILLS 1.##### Able to travel independently throughout all Memorial Healthcare facilities. 2.##### Small motor skills required for operating modern computer, office, and telephone equipment as utilized by Memorial Healthcare (MHC). 3.##### Ability to maneuver throughout the Dietary Department and hospital areas which is confined by people and equipment. 4.##### Able to tolerate a hot environment. 5.##### Able to drive an automobile. 6.##### Able to access all storage areas in the Dietary Department, office and patient floors. # ESSENTIAL TECHNICAL ABILITIES 1.##### Proficiency using modern office, computer and telephone equipment as used by Memorial Healthcare. # ESSENTIAL MENTAL ABILITIES 1.##### Ability to adapt and maintain focus in fast paced, quickly changing or stressful situations. 2.##### Ability to read and interpret a variety of documents including, but not limited to policies, operating instructions, white papers, regulations, rules and laws. 3.##### Must possess thorough knowledge of dietetics and nutrition. 4.##### Must be able to follow complex directions. 5.##### Must be able to develop appropriate individualized dietary plans for patients or significant others that meet approved standards of nutritional practice. 6.##### Must be able to analyze menus and recipes to determine nutrition adequacy and adherence to dietary modifications. 7.##### Must be able to develop and implement nutrition care plans. 8.##### Must be able to organize time and self on a daily, weekly, monthly and yearly basis to accomplish department goals and objectives. 9.##### Must be able to understand and use the department computer and EMR Programs. 10.# Must be able to demonstrate understanding for all modified diets served at Memorial Healthcare and the rationale for them. # ESSENTIAL SENSORY REQUIREMENTS 1.##### Able to see for the purpose of reading information received in formats including but not limited to paper, computer, reports, bulletins, updates, manuals. 2.##### Able to see and hear for work-related purposes. 3.##### Small motor skills required for filing, writing, using the computer, phone and computer. 4.##### Able to taste and smell food. # INTERPERSONAL SKILLS 1.##### Ability to interact with co-workers, hospital staff, administration, patients, physicians, the public and all internal and external customers in a professional and effective, courteous and tactful manner, at all times, physically, verbally and in all written and electronic communication. 2.##### Required to remain calm when adversity is encountered. 3.##### Open, honest, and tactful communication skills. 4.##### Ability to work as a team member in all activities. 5.##### Positive, cooperative and motivated attitude. # # JOB SUMMARY Works cooperatively with the Director of Ancillary Services and dietary management staff to manage and/or direct all inpatient nutritional services, committees/subcommittees, department meetings and other clinical responsibilities. Responsible for establishing and monitoring all continuous quality improvement issues for areas of responsibility per JACHO, state and federal regulations. Provides nutritional instruction to patients and/or significant other and documents appropriately in the patient's computerized or non-computerized medical record. Coordinates care with appropriate nutritional staff member(s) and/or medical staff physician(s) and is involved in a multi-disciplinary approach for the care of the patient. Strives for superior performance by consistently providing a product or service to leadership and staff that is recognized as ultimately contributing to the patient and family experience. Recognizes and demonstrates understanding of patient and family centered care. PRIMARY JOB RESPONSIBILITIES 1. Works with the Director of Ancillary Services to formulate all clinical quality improvement (CQI) programs on a yearly basis. Monitors, collects and summarizes CQI data and presents findings at quarterly CQI meetings. Develops action plans for areas not meeting departmental or regulatory expectations. 2. Responsible for coordinating with the Outpatient Dietitian, all quality assurance meetings and topics to include but not limited to: Quality Assurance Review Committee and Dietary Technician/Supervisor meetings. 3. Participates in strategic planning with the Director of Ancillary Services for the advancement and coordination of all inpatient nutrition services 4. Furthers the vision, mission and values of the organization by participating in community speaking engagements as necessary. 5. Assumes Long-Term-Care responsibilities. 6. Prioritizes and organizes all activities to achieve maximum productivity and efficiency per department and patient needs. 7. Functions as an active member on various committees and subcommittees as necessary such as Patient Education, Wound and Skin, Pharmacy and Therapeutics, Oncology, Tumor Board, and Cancer committees. 8. Responsible for adequate staffing in the patient service area to meet clinical and budgetary expectations. 9. Demonstrates competency and skills necessary to provide care appropriate to the age specific needs of patients served. 10. In the absence of the Dietary Managers, will assume leadership responsibilities and provide guidance to the Dietary Department. 11. With help from the Outpatient Dietitian, develops nutritional formulary lists. 12. Reviews, develops and recommends with the Outpatient Dietitian, all nutritional support materials to include but not limited to: Dietary nutrition manual and patient instructional materials. Updates as necessary. 13. Develops, reviews and modifies policy and procedures and/or operating instructions as necessary. 14. Helps to develop menus and recipes based on sound nutrition principles which meet established dietary guidelines along with medical staff and patient expectations. 15. Demonstrates knowledge of and supports hospital mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality statements, corporate compliance plan, customer service standards, and the code of ethical behavior. DEPARTMENTAL AND ADDITIONAL JOB RESPONSIBILITIES 1. Attends care conference or delegates as necessary. 2. Trains food service supervisors in all clinical and patient service areas. 3. Other duties as assigned. JOB SPECIFICATIONS EDUCATION 1. Bachelor's degree in Food and Nutrition from an accredited institution is required. 2. Must also be registered with the Commission on Dietetic Registration (CDR). EXPERIENCE 1. Registration by the Commission on Dietetic Registration (CDR is required. Registry eligible applicants may be considered if registration testing occurs within three months of employment. Continued employment will depend on the applicant successfully passing the registration examination within two attempts. 2. Must possess thorough knowledge of dietetics and nutrition. Knowledge of medical conditions or disciplines such as diabetes, renal, stress, cardiac care, critical care, obstetrics, medical/surgical and long term care is required. 3. Prior clinical, out-patient and classroom instruction experience is desired. 4. Community service nutritional experience is also desired. ESSENTIAL PHYSICAL ABILITIES/MOTOR SKILLS 1. Able to travel independently throughout all Memorial Healthcare facilities. 2. Small motor skills required for operating modern computer, office, and telephone equipment as utilized by Memorial Healthcare (MHC). 3. Ability to maneuver throughout the Dietary Department and hospital areas which is confined by people and equipment. 4. Able to tolerate a hot environment. 5. Able to drive an automobile. 6. Able to access all storage areas in the Dietary Department, office and patient floors. ESSENTIAL TECHNICAL ABILITIES 1. Proficiency using modern office, computer and telephone equipment as used by Memorial Healthcare. ESSENTIAL MENTAL ABILITIES 1. Ability to adapt and maintain focus in fast paced, quickly changing or stressful situations. 2. Ability to read and interpret a variety of documents including, but not limited to policies, operating instructions, white papers, regulations, rules and laws. 3. Must possess thorough knowledge of dietetics and nutrition. 4. Must be able to follow complex directions. 5. Must be able to develop appropriate individualized dietary plans for patients or significant others that meet approved standards of nutritional practice. 6. Must be able to analyze menus and recipes to determine nutrition adequacy and adherence to dietary modifications. 7. Must be able to develop and implement nutrition care plans. 8. Must be able to organize time and self on a daily, weekly, monthly and yearly basis to accomplish department goals and objectives. 9. Must be able to understand and use the department computer and EMR Programs. 10. Must be able to demonstrate understanding for all modified diets served at Memorial Healthcare and the rationale for them. ESSENTIAL SENSORY REQUIREMENTS 1. Able to see for the purpose of reading information received in formats including but not limited to paper, computer, reports, bulletins, updates, manuals. 2. Able to see and hear for work-related purposes. 3. Small motor skills required for filing, writing, using the computer, phone and computer. 4. Able to taste and smell food. INTERPERSONAL SKILLS 1. Ability to interact with co-workers, hospital staff, administration, patients, physicians, the public and all internal and external customers in a professional and effective, courteous and tactful manner, at all times, physically, verbally and in all written and electronic communication. 2. Required to remain calm when adversity is encountered. 3. Open, honest, and tactful communication skills. 4. Ability to work as a team member in all activities. 5. Positive, cooperative and motivated attitude.

At Virtua Health, we exist for one reason - to better serve you. That means being here for you in all the moments that matter, striving each day to connect you to the care you need. Whether that's wellness and prevention, experienced specialists, life-changing care, or something in-between - we are your partner in health devoted to building a healthier community. If you live or work in South Jersey, exceptional care is all around. Our medical and surgical experts are among the best in the country. We assembled more than 14,000 colleagues, including over 2,850 skilled and compassionate doctors, physician assistants, and nurse practitioners equipped with the latest technologies, treatments, and techniques to provide exceptional care close to home. A Magnet-recognized health system ranked by U.S. News and World Report, we've received multiple awards for quality, safety, and outstanding work environment. In addition to five hospitals, seven emergency departments, seven urgent care centers, and more than 280 other locations, we're committed to the well-being of the community. That means bringing life-changing resources and health services directly into our communities through our Eat Well food access program, telehealth, home health, rehabilitation, mobile screenings, paramedic programs, and convenient online scheduling. We're also affiliated with Penn Medicine for cancer and neurosciences, and the Children's Hospital of Philadelphia for pediatrics. Location: 100% RemoteCurrently Virtua welcomes candidates for 100% remote positions from: AZ, CT, DE, FL, GA, ID, KY, MD, MO, NC, NH, NJ, NY, PA, SC, TN, TX, VA, WI, WV only. Remote Type: 100% Remote Employment Type: Employee Employment Classification: Regular Time Type: Full time Work Shift: 1st Shift (United States of America) Total Weekly Hours: 40 Additional Locations: Moorestown - 300 West Route 38 Job Information: Please note all candidates must complete & pass onsite testing in Marlton, NJ prior to an interview. Position Responsibilities: Responsible for abstracting clinical information and assigning CPT-4 and ICD-10 codes from medical records and documents to support physicians professional fees, including but not limited to outpatient evaluation and management (E/M) services and procedures in accordance guidelines. Job Description Position Responsibilities: • Abstract billing for outpatient evaluation and management codes, minor surgical procedure(s) and HCPCS (supplies and pharmaceuticals) codes from provider documentation to include; assignment of CPT-4, ICD-10-CM codes and modifiers. • Research simple coding/billing issues for the physicians to identify and recommend the most appropriate method of coding/billing. Research may involve interaction with such organizations as American Medical Association, specialty societies, or other coding consultants. • Analysis of the medical record to determine the appropriateness of coding and potential patterns of abuse. Including working with the Coding/Charge/Audit Analyst(s) to resolve the issue(s). Position Qualifications Required / Experience Required: Minimum of two years records coding experience and/or equivalent education (completion of AAPC course or completion of Coding program at trade school). Ability to perform functions in a Microsoft Windows environment. Ability to be detailed oriented and perform tasks at a high level of accuracy. Ability to make sound decisions. Demonstrate good communication and team work skills. Previous experience with an electronic legal health record system preferred. Knowledge of Anatomy & Physiology/ Medical terminology required. Required Education: High School Diploma or GED required. Knowledge of Anatomy & Physiology/ Medical terminology required CPC (Certified Professional Coder) Certified required. Hourly Rate: $26.00 - $39.11 The actual salary/rate will vary based on applicant's experience as well as internal equity and alignment with market data.Virtua offers a comprehensive package of benefits for full-time and part-time colleagues, including, but not limited to: medical/prescription, dental and vision insurance; health and dependent care flexible spending accounts; 403(b) (401(k) subject to collective bargaining agreement); paid time off, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, colleague and dependent life insurance and supplemental life and AD&D insurance; tuition assistance, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies. For more benefits information click here.

JOB SUMMARY Prepares medications for patients under the direction of a registered pharmacist. Performs in a support capacity to ensure medications are prepared for dispensing to patients in as safe a manner as possible.# Strives for superior performance by consistently providing a product or service to leadership and staff that is recognized as ultimately contributing to the patient and family experience.# Recognizes and demonstrates understanding of patient and family centered care.# #JOB RELATIONSHIPS Responsible To:###################### Director of Pharmacy#################################### Workers Supervised:############## Not Applicable############################################### Inter-Relationships:################ Staff pharmacist, Pharmacy Manager, Pharmacy Tech Supervisor, all departments, patients, visitors (internal and external customers). PRIMARY JOB RESPONSIBILITIES 1. Accurately prepares medications for pharmacist review before being dispensed. 2. Performs tasks involved with preparation and labeling of IV admixtures and associated record keeping. 3. Packages dry orals, liquid orals and small volume injectables in unit-of-use containers using a combination of mechanical equipment and manual procedures. 4. Delivers medications to patient care areas within appropriate time frames. 5. Ensures drug items are appropriately billed to various areas or patients. 6. Ensures expired medications are removed from pharmacy inventory and stored properly. 7. Processes transfers and discharges according to established departmental procedures. 8. Assists pharmacists in maintaining accurate medication profile for each patient receiving medications, according to department and hospital policies and procedures. 9. Assists with management of drug stock including, but not limited to, shelving new drug stock with proper item rotation, arranging stock and organizing storage areas, documenting need for ordering items, and maintaining proper documentation and record keeping. 10. Assists in managing incoming telephone calls to ensure proper triage of calls. 11. Assists pharmacists in ensuring drug storage locations are maintained in an appropriate manner, e.g., floor stock, automated dispensing cabinets, surgery carts, crash carts, etc. 12. Assists pharmacists in insuring pharmacy inventory is maintained at appropriate levels in a cost-conscious manner to promote availability of items included in Formulary. 13. Assists in effectively training and orienting new personnel or students to the departmental services and programs. 14. Satisfactorily completes required hospital programs. 15. Assists in maintaining the cleanliness and order of the pharmacy department. 16. Protects patients and employees by adhering to infection-control policies and protocols. 17. Demonstrates knowledge of and supports hospital mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality statements, corporate compliance plan, customer service standards, and the code of ethical behavior. 18. Other duties as assigned. JOB SPECIFICATIONS EDUCATION 1.##### High school diploma required 2.##### National certification (PTCB) and either#state pharmacy technician OR pharmacist intern license required EXPERIENCE 1.##### Previous Pharmacy Technician experience preferred ESSENTIAL PHYSICAL ABILITIES/MOTOR SKILLS 1.##### Able to travel independently throughout all Memorial Healthcare facilities. 2.##### Small motor skills required for operating modern computer, office, and telephone equipment as utilized by Memorial Healthcare (MHC). 3.##### Requires working indoors under environmentally controlled conditions 4.##### May include exposure to disease or infections, hazardous materials, sounds or noise levels that can be distracting or uncomfortable. 5.##### Requires frequently repetitive movement; using hands to handle, push, pull, control, or feel objects, tools or equipment; standing for extended periods of time; lifting up to 50 pounds; walking, climbing stairs/ladders. ESSENTIAL TECHNICAL ABILITIES 1.##### Proficiency using modern office, computer and telephone equipment as used by Memorial Healthcare. 2.##### Basic understanding of medication dispensing cabinets and maintenance. #ESSENTIAL MENTAL ABILITIES 1.##### Ability to adapt and maintain focus in fast paced, quickly changing or stressful situations. 2.##### Ability to read and interpret a variety of documents including, but not limited to policies, operating instructions, white papers, regulations, rules and laws. 3.##### Have math skills necessary for compounds and pricing calculations ESSENTIAL SENSORY REQUIREMENTS 1.##### Able to see for the purpose of reading information received in formats including but not limited to paper, computer, reports, bulletins, updates, manuals. 2.##### Able to hear for work-related purposes. 3.##### Effectively communicate by phone, in person, and in written formats. INTERPERSONAL SKILLS 1.##### Ability to interact with co-workers, hospital staff, administration, patients, physicians, the public and all internal and external customers in a professional and effective, courteous and tactful manner, at all times, physically, verbally and in all written and electronic communication. 2.##### Required to remain calm when adversity is encountered. 3.##### Open, honest, and tactful communication skills. 4.##### Ability to work as a team member in all activities. 5.##### Positive, cooperative and motivated attitude. 6.##### Strong customer service focus. 7.##### Demonstrates appropriate problem-solving and decision-making skills # JOB SUMMARY Prepares medications for patients under the direction of a registered pharmacist. Performs in a support capacity to ensure medications are prepared for dispensing to patients in as safe a manner as possible. Strives for superior performance by consistently providing a product or service to leadership and staff that is recognized as ultimately contributing to the patient and family experience. Recognizes and demonstrates understanding of patient and family centered care. JOB RELATIONSHIPS Responsible To: Director of Pharmacy Workers Supervised: Not Applicable Inter-Relationships: Staff pharmacist, Pharmacy Manager, Pharmacy Tech Supervisor, all departments, patients, visitors (internal and external customers). PRIMARY JOB RESPONSIBILITIES 1. Accurately prepares medications for pharmacist review before being dispensed. 2. Performs tasks involved with preparation and labeling of IV admixtures and associated record keeping. 3. Packages dry orals, liquid orals and small volume injectables in unit-of-use containers using a combination of mechanical equipment and manual procedures. 4. Delivers medications to patient care areas within appropriate time frames. 5. Ensures drug items are appropriately billed to various areas or patients. 6. Ensures expired medications are removed from pharmacy inventory and stored properly. 7. Processes transfers and discharges according to established departmental procedures. 8. Assists pharmacists in maintaining accurate medication profile for each patient receiving medications, according to department and hospital policies and procedures. 9. Assists with management of drug stock including, but not limited to, shelving new drug stock with proper item rotation, arranging stock and organizing storage areas, documenting need for ordering items, and maintaining proper documentation and record keeping. 10. Assists in managing incoming telephone calls to ensure proper triage of calls. 11. Assists pharmacists in ensuring drug storage locations are maintained in an appropriate manner, e.g., floor stock, automated dispensing cabinets, surgery carts, crash carts, etc. 12. Assists pharmacists in insuring pharmacy inventory is maintained at appropriate levels in a cost-conscious manner to promote availability of items included in Formulary. 13. Assists in effectively training and orienting new personnel or students to the departmental services and programs. 14. Satisfactorily completes required hospital programs. 15. Assists in maintaining the cleanliness and order of the pharmacy department. 16. Protects patients and employees by adhering to infection-control policies and protocols. 17. Demonstrates knowledge of and supports hospital mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality statements, corporate compliance plan, customer service standards, and the code of ethical behavior. 18. Other duties as assigned. JOB SPECIFICATIONS EDUCATION 1. High school diploma required 2. National certification (PTCB) and either state pharmacy technician OR pharmacist intern license required EXPERIENCE 1. Previous Pharmacy Technician experience preferred ESSENTIAL PHYSICAL ABILITIES/MOTOR SKILLS 1. Able to travel independently throughout all Memorial Healthcare facilities. 2. Small motor skills required for operating modern computer, office, and telephone equipment as utilized by Memorial Healthcare (MHC). 3. Requires working indoors under environmentally controlled conditions 4. May include exposure to disease or infections, hazardous materials, sounds or noise levels that can be distracting or uncomfortable. 5. Requires frequently repetitive movement; using hands to handle, push, pull, control, or feel objects, tools or equipment; standing for extended periods of time; lifting up to 50 pounds; walking, climbing stairs/ladders. ESSENTIAL TECHNICAL ABILITIES 1. Proficiency using modern office, computer and telephone equipment as used by Memorial Healthcare. 2. Basic understanding of medication dispensing cabinets and maintenance. ESSENTIAL MENTAL ABILITIES 1. Ability to adapt and maintain focus in fast paced, quickly changing or stressful situations. 2. Ability to read and interpret a variety of documents including, but not limited to policies, operating instructions, white papers, regulations, rules and laws. 3. Have math skills necessary for compounds and pricing calculations ESSENTIAL SENSORY REQUIREMENTS 1. Able to see for the purpose of reading information received in formats including but not limited to paper, computer, reports, bulletins, updates, manuals. 2. Able to hear for work-related purposes. 3. Effectively communicate by phone, in person, and in written formats. INTERPERSONAL SKILLS 1. Ability to interact with co-workers, hospital staff, administration, patients, physicians, the public and all internal and external customers in a professional and effective, courteous and tactful manner, at all times, physically, verbally and in all written and electronic communication. 2. Required to remain calm when adversity is encountered. 3. Open, honest, and tactful communication skills. 4. Ability to work as a team member in all activities. 5. Positive, cooperative and motivated attitude. 6. Strong customer service focus. 7. Demonstrates appropriate problem-solving and decision-making skills