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Medical Receptionist jobs at Memorial Healthcare - 572 jobs

  • Medical Receptionist

    Memorial Healthcare 3.8company rating

    Medical receptionist job at Memorial Healthcare

    JOB SUMMARY Under the direct supervision of the Practice Manager and Practice Supervisor, will be responsible for all aspects of checking patient in and/or out, making follow-up appointments, referrals and processing financial transactions.# Strives for superior performance by consistently providing a product or service to leadership and staff that is recognized as ultimately contributing to the patient and family experience.# Recognizes and demonstrates understanding of patient and family centered care.# # PRIMARY JOB RESPONSIBILITIES Open office (unlock doors, turn on all equipment, etc.). Disconnect Answering Service, obtain and facilitate any messages from the service. Answer telephone in a timely manner. Take messages and give them to appropriate person within 30 minutes of receiving the message. Check the automated patient reminder system and call all patients the day before their appointment if they have not confirmed their appointment. Greet all patients and vendors in a friendly and professional manner. Assist patients to get them signed in for their appointment are acknowledged for demographic and insurance changes.# Update patient information changes in the computer before acknowledging patient for their appointment.# Scan insurance cards and HIPAA documents into the EMR system. Provide patients with Medicare and Medicaid insurance with all Provider Based Billing requirements and obtain necessary signatures.# Scan signed documents into the EMR system. Verify, obtain and update any necessary insurance authorization making certain that patients are not seen with proper authorization. Scan all patient medical record information into the EMR system as assigned. Schedule patient appointments. Process patient discharges upon approval and according to MHC policy. Comply with and participate with Quality programs including telephone communication and documentation. Provide clear and concise documentation in the EMR system. Maintain cleanliness of waiting room.# Straighten and pick up the waiting room a minimum of two times per day.# Verify and update daily transactions in the computer by the end of the same business day. Balance out the credit card terminal at the end of each business day and run a detail transaction report. Monitor, maintain and order all office supplies.# Place all orders via MMA operating instructions. Maintain Providers# meeting schedule and days off in the computer. Facilitate all daily office mail.# Take mail to and from the mail box.# Open and date stamp all mail.# Deliver mail to the appropriate person. Process release of medical records requests in manner established by MMA. Maintain, balance and request reimbursement of office petty cash according to established policy. Work scheduled hours as assigned by Practice Manager utilizing Time and Attendance system to maintain hours worked for the Payroll Department. Demonstrates knowledge of and supports hospital mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality statements, corporate compliance plan, customer service standards, and the code of ethical behavior. # DEPARTMENTAL AND ADDITIONAL JOB RESPONSIBILITIES Other duties as assigned # JOB SPECIFICATIONS EDUCATION High School Diploma or equivalent is required. Current Basic Life Support certification required upon hire or at the time of orientation. # EXPERIENCE Minimum of one year experience working in a Medical Provider office as a receptionist or Medical Assistant with administrative responsibilities is preferred. # ESSENTIAL PHYSICAL ABILITIES/MOTOR SKILLS Able to travel independently throughout all Memorial Healthcare facilities. Small motor skills required for operating modern computer, office, and telephone equipment as utilized by Memorial Healthcare (MHC). Ability to sit for long periods of time. # ESSENTIAL TECHNICAL ABILITIES Proficiency using modern office, computer and telephone equipment as used by Memorial Healthcare. ESSENTIAL MENTAL ABILITIES: Ability to adapt and maintain focus in fast paced, quickly changing or stressful situations. Understanding of provider office operations. Effective verbal and written communication skills. Ability to read and interpret a variety of documents including, but not limited to policies, operating instructions, white papers, regulations, rules and laws. # ESSENTIAL SENSORY REQUIREMENTS: Able to see for the purpose of reading information received in formats including but not limited to paper, computer, reports, bulletins, updates, manuals. Able to see and hear for work-related purposes. # INTERPERSONAL SKILLS: Ability to interact with co-workers, hospital staff, administration, patients, physicians, the public and all internal and external customers in a professional and effective, courteous and tactful manner, at all times, physically, verbally and in all written and electronic communication. Required to remain calm when adversity is encountered. Open, honest, and tactful communication skills. Ability to work as a team member in all activities. Positive, cooperative and motivated attitude. JOB SUMMARY Under the direct supervision of the Practice Manager and Practice Supervisor, will be responsible for all aspects of checking patient in and/or out, making follow-up appointments, referrals and processing financial transactions. Strives for superior performance by consistently providing a product or service to leadership and staff that is recognized as ultimately contributing to the patient and family experience. Recognizes and demonstrates understanding of patient and family centered care. PRIMARY JOB RESPONSIBILITIES * Open office (unlock doors, turn on all equipment, etc.). * Disconnect Answering Service, obtain and facilitate any messages from the service. * Answer telephone in a timely manner. * Take messages and give them to appropriate person within 30 minutes of receiving the message. * Check the automated patient reminder system and call all patients the day before their appointment if they have not confirmed their appointment. * Greet all patients and vendors in a friendly and professional manner. * Assist patients to get them signed in for their appointment are acknowledged for demographic and insurance changes. Update patient information changes in the computer before acknowledging patient for their appointment. Scan insurance cards and HIPAA documents into the EMR system. * Provide patients with Medicare and Medicaid insurance with all Provider Based Billing requirements and obtain necessary signatures. Scan signed documents into the EMR system. * Verify, obtain and update any necessary insurance authorization making certain that patients are not seen with proper authorization. * Scan all patient medical record information into the EMR system as assigned. * Schedule patient appointments. * Process patient discharges upon approval and according to MHC policy. * Comply with and participate with Quality programs including telephone communication and documentation. * Provide clear and concise documentation in the EMR system. * Maintain cleanliness of waiting room. Straighten and pick up the waiting room a minimum of two times per day. * Verify and update daily transactions in the computer by the end of the same business day. * Balance out the credit card terminal at the end of each business day and run a detail transaction report. * Monitor, maintain and order all office supplies. Place all orders via MMA operating instructions. * Maintain Providers' meeting schedule and days off in the computer. * Facilitate all daily office mail. Take mail to and from the mail box. Open and date stamp all mail. Deliver mail to the appropriate person. * Process release of medical records requests in manner established by MMA. * Maintain, balance and request reimbursement of office petty cash according to established policy. * Work scheduled hours as assigned by Practice Manager utilizing Time and Attendance system to maintain hours worked for the Payroll Department. * Demonstrates knowledge of and supports hospital mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality statements, corporate compliance plan, customer service standards, and the code of ethical behavior. DEPARTMENTAL AND ADDITIONAL JOB RESPONSIBILITIES * Other duties as assigned JOB SPECIFICATIONS EDUCATION * High School Diploma or equivalent is required. * Current Basic Life Support certification required upon hire or at the time of orientation. EXPERIENCE * Minimum of one year experience working in a Medical Provider office as a receptionist or Medical Assistant with administrative responsibilities is preferred. ESSENTIAL PHYSICAL ABILITIES/MOTOR SKILLS * Able to travel independently throughout all Memorial Healthcare facilities. * Small motor skills required for operating modern computer, office, and telephone equipment as utilized by Memorial Healthcare (MHC). * Ability to sit for long periods of time. ESSENTIAL TECHNICAL ABILITIES * Proficiency using modern office, computer and telephone equipment as used by Memorial Healthcare. ESSENTIAL MENTAL ABILITIES: * Ability to adapt and maintain focus in fast paced, quickly changing or stressful situations. * Understanding of provider office operations. * Effective verbal and written communication skills. * Ability to read and interpret a variety of documents including, but not limited to policies, operating instructions, white papers, regulations, rules and laws. ESSENTIAL SENSORY REQUIREMENTS: * Able to see for the purpose of reading information received in formats including but not limited to paper, computer, reports, bulletins, updates, manuals. * Able to see and hear for work-related purposes. INTERPERSONAL SKILLS: * Ability to interact with co-workers, hospital staff, administration, patients, physicians, the public and all internal and external customers in a professional and effective, courteous and tactful manner, at all times, physically, verbally and in all written and electronic communication. * Required to remain calm when adversity is encountered. * Open, honest, and tactful communication skills. * Ability to work as a team member in all activities. * Positive, cooperative and motivated attitude.
    $27k-32k yearly est. 13d ago
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  • Procedure Scheduler

    Memorial Healthcare 3.8company rating

    Medical receptionist job at Memorial Healthcare

    # JOB SUMMARY # Works under the supervision of Manager of the Department. Acts as receptionist for area.# Schedules surgical procedures according to established policies and practices. Strives for superior performance by consistently providing a product of service to leadership and staff that is recognized as ultimately contributing to the patient and family experience. As a customer-focused Memorial Healthcare team member, he/she must be accessible, flexible, knowledgeable, and responsive.# Recognizes and demonstrates understanding of patient and family centered care. # # PRIMARY JOB RESPONSIBILITIES # Acts as receptionist for area, as appropriate. Scheduling of surgeries and procedures as sent from physician offices: # Distributes #draft procedure schedule# to Pre-op Holding for timely preparation of patient charts. Accurately schedules patient procedures within physician blocks and works closely with office schedulers to ensure effective use of the OR schedule#### Coordinates with Anesthesia for surgical and procedural scheduling Assists manager, associate manager and charge nurses with other duties as assigned. Collects data to compile management reports as assigned. Must be able to maintain confidentiality regarding patients, physicians, and employee issues. Demonstrates job related aspects of patient safety to assure a safe environment, safe and effective use of equipment and technology, and decreased risk of potential adverse patient occurrences. Demonstrates knowledge of and supports hospital mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality statements, corporate compliance plan, customer service standards, and the code of ethical behavior.# Must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of patients served on his/her assigned unit.# Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient#s status and interpret the appropriate information needed to identify each patient#s requirements relative to his/her age-specific needs, and to provide the care needed as described in the unit#s and division#s policies and procedures. Performs all other job-related duties as assigned. # JOB SPECIFICATIONS EDUCATION# Completion of medical terminology course. Completion of patient care secretary class at accredited college, Memorial Healthcare, or equivalent on-the-job experience. Requires level of education necessary to read and interpret physicians# orders and patient charts. Performs basic math skills. Type 45 words per minute with no more than five errors. Current certification in Basic Life Support (BLS) required. # EXPERIENCE Working knowledge of Microsoft Word and Excel. Proficient with Expanse documentation. Sufficient knowledge to type, file, maintain monthly records. Perform related clerical activities. Knowledge of medical terminology. # ESSENTIAL PHYSICAL REQUIREMENTS######## #### Small motor skills required for operating modern office, computer and telephone equipment as utilized by Memorial Healthcare On a daily basis may be required to move about, sit or bend. May be required to push/pull/carry items between 20-100lbs #### ##### # ESSENTIAL MENTAL ABILITIES#### Ability to adapt and maintain focus in fast paced, quickly changing or stressful situations. Ability to read and interpret a variety of documents including, but not limited to policies, operating instructions, white papers, regulations, rules and laws. Effectively problem solves. Organize and prioritize responsibilities. Understand, observe and interpret policies and procedures with minimal supervision Function calmly in times of pressure or crisis. Follow directions and provide follow through with projects assigned. Understanding and knowledge of workflows associated with process in patient care/clinical areas.#### #### ESSENTIAL TECHNICAL/MOTOR SKILLS Proficiency using modern office, computer and telephone equipment as used by Memorial Healthcare.#### #### ESSENTIAL SENSORY REQUIREMENTS Able to see for the purpose of reading information received in formats including but not limited to paper, computer, reports, bulletins, updates, manuals. Able to hear for work-related purposes. Communicate receptively and expressively in English, both written and spoken, with patients, families, staff, volunteers, and other healthcare providers Maintain self-control. Accurately hear and communication by phone or in person.#### #### ########## INTERPERSONAL SKILLS Ability to interact with co-workers, hospital staff, administration, patients, physicians, the public and all internal and external customers in a professional and effective, courteous and tactful manner, at all times, physically, verbally and in all written and electronic communication. Required to remain calm when adversity is encountered. Open, honest, and tactful communication skills. Ability to work as a team member in all activities. Positive, cooperative and motivated attitude. Must be able to communicate effectively, coordinate multiple duties simultaneously, and be able to independently solve healthcare information management related issues. Have outstanding customer service skills including service recovery strategies for both internal and external customers. Facilitate conflict resolution and provide and accept constructive criticism. Follow the chain of command. Maintain confidentiality.####### Able to maintain a professional and courteous manner at all times. Conduct oneself in a helpful, calm, patient and tactful fashion in all communications, whether in person, on the phone, or via computer. JOB SUMMARY Works under the supervision of Manager of the Department. Acts as receptionist for area. Schedules surgical procedures according to established policies and practices. Strives for superior performance by consistently providing a product of service to leadership and staff that is recognized as ultimately contributing to the patient and family experience. As a customer-focused Memorial Healthcare team member, he/she must be accessible, flexible, knowledgeable, and responsive. Recognizes and demonstrates understanding of patient and family centered care. PRIMARY JOB RESPONSIBILITIES * Acts as receptionist for area, as appropriate. * Scheduling of surgeries and procedures as sent from physician offices: * Distributes "draft procedure schedule" to Pre-op Holding for timely preparation of patient charts. * Accurately schedules patient procedures within physician blocks and works closely with office schedulers to ensure effective use of the OR schedule * Coordinates with Anesthesia for surgical and procedural scheduling * Assists manager, associate manager and charge nurses with other duties as assigned. * Collects data to compile management reports as assigned. * Must be able to maintain confidentiality regarding patients, physicians, and employee issues. * Demonstrates job related aspects of patient safety to assure a safe environment, safe and effective use of equipment and technology, and decreased risk of potential adverse patient occurrences. * Demonstrates knowledge of and supports hospital mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality statements, corporate compliance plan, customer service standards, and the code of ethical behavior. * Must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of patients served on his/her assigned unit. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the unit's and division's policies and procedures. * Performs all other job-related duties as assigned. JOB SPECIFICATIONS EDUCATION * Completion of medical terminology course. * Completion of patient care secretary class at accredited college, Memorial Healthcare, or equivalent on-the-job experience. * Requires level of education necessary to read and interpret physicians' orders and patient charts. * Performs basic math skills. * Type 45 words per minute with no more than five errors. * Current certification in Basic Life Support (BLS) required. EXPERIENCE * * Working knowledge of Microsoft Word and Excel. * Proficient with Expanse documentation. * Sufficient knowledge to type, file, maintain monthly records. * Perform related clerical activities. * Knowledge of medical terminology. ESSENTIAL PHYSICAL REQUIREMENTS * Small motor skills required for operating modern office, computer and telephone equipment as utilized by Memorial Healthcare * On a daily basis may be required to move about, sit or bend. May be required to push/pull/carry items between 20-100lbs ESSENTIAL MENTAL ABILITIES * Ability to adapt and maintain focus in fast paced, quickly changing or stressful situations. * Ability to read and interpret a variety of documents including, but not limited to policies, operating instructions, white papers, regulations, rules and laws. * Effectively problem solves. * Organize and prioritize responsibilities. * Understand, observe and interpret policies and procedures with minimal supervision * Function calmly in times of pressure or crisis. * Follow directions and provide follow through with projects assigned. * Understanding and knowledge of workflows associated with process in patient care/clinical areas. ESSENTIAL TECHNICAL/MOTOR SKILLS * Proficiency using modern office, computer and telephone equipment as used by Memorial Healthcare. ESSENTIAL SENSORY REQUIREMENTS * Able to see for the purpose of reading information received in formats including but not limited to paper, computer, reports, bulletins, updates, manuals. * Able to hear for work-related purposes. * Communicate receptively and expressively in English, both written and spoken, with patients, families, staff, volunteers, and other healthcare providers * Maintain self-control. * Accurately hear and communication by phone or in person. INTERPERSONAL SKILLS * Ability to interact with co-workers, hospital staff, administration, patients, physicians, the public and all internal and external customers in a professional and effective, courteous and tactful manner, at all times, physically, verbally and in all written and electronic communication. * Required to remain calm when adversity is encountered. * Open, honest, and tactful communication skills. * Ability to work as a team member in all activities. * Positive, cooperative and motivated attitude. * Must be able to communicate effectively, coordinate multiple duties simultaneously, and be able to independently solve healthcare information management related issues. * Have outstanding customer service skills including service recovery strategies for both internal and external customers. * Facilitate conflict resolution and provide and accept constructive criticism. * Follow the chain of command. * Maintain confidentiality. * Able to maintain a professional and courteous manner at all times. * Conduct oneself in a helpful, calm, patient and tactful fashion in all communications, whether in person, on the phone, or via computer.
    $21k-31k yearly est. 5d ago
  • Scheduling Specialist Remote after training

    Radiology Partners 4.3company rating

    Chesterfield, MO jobs

    RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position working 9:00AM - 5:30PM CST Mon-Fri, Rotating Saturday 7am-1pm CST. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Activities Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and team members Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only (10%) Insurance Activities Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Other Tasks and Projects as Assigned
    $33k-39k yearly est. 3d ago
  • Scheduling Specialist Remote after training

    Center for Diagnostic Imaging 4.3company rating

    Boynton Beach, FL jobs

    RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position working 9:00AM - 5:30PM CST Mon-Fri, Rotating Saturday 7am-1pm CST. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Activities * Answers phones and handles calls in a professional and timely manner * Maintains positive interactions at all times with patients, referring offices and team members * Schedules patient examinations according to existing company policy * Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately * Ensures all patient data is entered into information systems completely and accurately * Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment * Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction * Maintains an up-to-date and accurate database on all current and potential referring physicians * Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices * Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave) * Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only (10%) Insurance Activities * Pre-certifies all exams with patient's insurance company as required * Verifies insurance for same day add-ons * Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Other Tasks and Projects as Assigned Required: * High school diploma, or equivalent * Microsoft Office Suite experience * Proficient with using computer systems and typing * Able to handle multi-level phone system with a high volume of calls at one time Preferred: * One (1) year customer service experience * Medical terminology and previous clinical business office experience * Bilingual RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible. We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled. We offer benefits (based on eligibility) including medical, dental and vision insurance, 401k with company match, life and disability insurance, tuition reimbursement, adoption assistance, pet insurance, PTO and holiday pay and many more! Visit our career page to see them all ******************************* DailyPay implementation is contingent upon initial set-up period.
    $36k-51k yearly est. 9d ago
  • Medical Central Scheduling Specialist - Remote

    Qualderm Partners 3.9company rating

    Chicago, IL jobs

    Job Description Candidates must reside within a reasonable driving distance of Lombard, IL. Hours Scheduled: Mon-Thurs 9:30am-6pm/Fridays 8am-5pm QualDerm Partners is the largest multi-state female-founded and owned dermatology network in the U.S., with over 150 locations across 17 states. Our commitment is to educate, protect, and care for your skin while delivering the highest quality dermatological services. We strive to make skin health accessible to all while fostering a rewarding work environment for both our patients and employees. Position Summary: The Remote Central Scheduling Specialist will be responsible for managing and coordinating the scheduling of patient appointments across our various practice locations. This role requires exceptional customer service skills and the ability to handle a high volume of calls while ensuring that each patient feels valued and supported throughout their scheduling experience. Requirements High School Diploma required; Associate's Degree preferred. Minimum of 1 year customer service experience in a healthcare setting preferred. Strong communication and interpersonal skills. Ability to manage multiple tasks efficiently in a fast-paced environment. Proficiency in scheduling software and Microsoft Office applications. Understanding of HIPAA regulations is a plus. Benefits Competitive Pay Medical, dental, and vision 401(k) - The company match is 100% of the first 3%; and 50% of the next 2%; immediately vested Paid Time Off - accrual starts upon hire, plus 6 Paid Holidays and 2 floating days Company paid life insurance and additional coverage available Short-term and long-term disability, accident and critical illness, and identity theft protection plans Employee Assistance Program (EAP) Employee Discounts Employee Referral Bonus Program QualDerm Partners, LLC is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Compensation Range: $17.00 - 19.50 per hour. Final offer will be based on a combination of skills, experience, location, and internal equity.
    $17-19.5 hourly 16d ago
  • Medical Central Scheduling Specialist - Remote

    Qualderm Partners 3.9company rating

    Lombard, IL jobs

    Job Description Candidates must reside within a reasonable driving distance of Lombard, IL. Hours Scheduled: Mon-Thurs 9:30am-6pm/Fridays 8am-5pm QualDerm Partners is the largest multi-state female-founded and owned dermatology network in the U.S., with over 150 locations across 17 states. Our commitment is to educate, protect, and care for your skin while delivering the highest quality dermatological services. We strive to make skin health accessible to all while fostering a rewarding work environment for both our patients and employees. Position Summary: The Remote Central Scheduling Specialist will be responsible for managing and coordinating the scheduling of patient appointments across our various practice locations. This role requires exceptional customer service skills and the ability to handle a high volume of calls while ensuring that each patient feels valued and supported throughout their scheduling experience. Requirements High School Diploma required; Associate's Degree preferred. Minimum of 1 year customer service experience in a healthcare setting preferred. Strong communication and interpersonal skills. Ability to manage multiple tasks efficiently in a fast-paced environment. Proficiency in scheduling software and Microsoft Office applications. Understanding of HIPAA regulations is a plus. Benefits Competitive Pay Medical, dental, and vision 401(k) - The company match is 100% of the first 3%; and 50% of the next 2%; immediately vested Paid Time Off - accrual starts upon hire, plus 6 Paid Holidays and 2 floating days Company paid life insurance and additional coverage available Short-term and long-term disability, accident and critical illness, and identity theft protection plans Employee Assistance Program (EAP) Employee Discounts Employee Referral Bonus Program QualDerm Partners, LLC is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Compensation Range: $17.00 - 19.50 per hour. Final offer will be based on a combination of skills, experience, location, and internal equity.
    $17-19.5 hourly 29d ago
  • Medical Clerk- Intake and Outpatient Services

    Genesee Health System 4.1company rating

    Davison, MI jobs

    Under the direction of Program Supervisor or Senior Secretary; with training from the Billing Supervisor, performs high level clerical work involving computer work, answering the phone, scheduling patients, word processing, data entry, verifying insurance, authorizations of services, coverage for the classification, and other clerical duties; the work involves the exercise of judgment, the ability to read, write and follow oral and/or written instructions. Must possess a clear understanding of all medical insurances, CPT, ICD-9-CM and HCPCS codes. May be required to take minutes of meetings; performs related work as required. MINIMUM REQUIREMENTS: High school graduation or equivalent AND a total of twenty (20) college and /or vocational credit hours that included a minimum of 4 credit hours in computer classes, 4 credit hours in a medical billing class and 12 hours in health administration, medical assistant administration, RHIT or CPC programs. OR High school graduation or equivalent AND five (5) years of experience as a medical clerk or directly related field, with computer and data entry skills. ADDITIONAL REQUIREMENTS: Essential Physical Demands: Vision - Position requires the ability to visually assess details at both near and far distances, as well as to perceive depth and spatial relationships with or without reasonable accommodations. Hearing - Position requires the ability to receive and respond to verbal communication with or without reasonable accommodations. Lifting, Standing, and Walking With or Without Reasonable Accommodations: Position requires the ability to lift up to 35lbs on an occasional basis Position requires the ability to regularly stand for extended periods of time Position requires the ability to walk at a minimum of 35% up to a maximum of 65% Position will require the ability to occasionally stoop, bend, or reach to perform work tasks with or without reasonable accommodation Position must be able to perform tasks requiring manual dexterity, including the use of hands and fingers for handling, grasping, typing, writing, or operating equipment with or without reasonable accommodation. Veterans must submit Form DD214 to determine eligibility for Veterans' Preference Interested applicants must clearly show they meet the minimum qualifications. Resume must include the following information: Name of employer, month/year you were hired, month/year you left, if the position was part-time or full-time, and the job duties you performed while in the position. BARGAINING UNIT: AFSCME FLSA STATUS: NON-EXEMPT
    $24k-27k yearly est. Auto-Apply 22d ago
  • Medical Secretary II (Infusion Scheduler) - Bronson Cancer Center - Full Time 80 Hours Per Pay Period - Kalamazoo

    Bronson Healthcare Group 3.7company rating

    Kalamazoo, MI jobs

    CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only. Love Where You Work! Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. If you're ready for a rewarding new career, join Team Bronson and be part of the experience. LocationBronson Cancer Center - KalamazooTitleMedical Secretary II (Infusion Scheduler) - Bronson Cancer Center - Full Time 80 Hours Per Pay Period - Kalamazoo The Medical Secretary II completes surgery scheduling of patients for physicians in the practice. Obtains necessary insurance authorizations for surgical cases. Provides codes for surgical cases for insurance authorization. Reviews work queues and/or posts charges into Practice Management System for provider hospital and office billing and/or simple surgical cases (e.g. Obstetrics and Gynecology), validating documentation with correct dates of service and confirming selection of appropriate billing codes. The Medical Secretary II completes required forms or letters as necessary. Employees providing direct patient care must demonstrate competencies specific to the population served. Chemotherapy Infusion Scheduler: The infusion scheduler performs chemotherapy scheduling at the Bronson Cancer Center - Kalamazoo for Oncology and Hematology patients. These activities include scheduling complex oncology appointments including Labs, Physician/APP office visits, chemotherapy, injections, therapeutic phlebotomies, and diagnostic procedures. Makes schedule changes as they may occur on patient schedules or provider schedules. Ensures an accurate and safe schedule for the Cancer Center infusion room and manages schedules for radiation and gynecology oncology treatment patients from outside referrals. The Infusion scheduler works closely with the providers, nursing staff, and other care team members to schedule accurate and safe treatments for the patient. They would communicate with patients continuously with appointment updates. They would handle phone calls regarding patient appointments. They would confirm treatments have an authorization prior to scheduling treatment appointments. Trauma: The Medical Secretary II provides clinical and clerical support to 8 Physician's & 5 Advanced Practice Providers. Completes required forms or letters as necessary. Employees providing direct patient care must demonstrate competencies specific to the population served. High school diploma or general education degree (GED) required 6-12 months coding experience in a health care setting preferred CPC preferred For Trauma only: Medical Assisting Certificate Required • Must have working knowledge of ICD-9 and CPT coding with emphasis on area of specialty working in • Strong medical terminology • Ability to utilize word processing, spreadsheet, presentation programs, databases, and other software relevant to the job • Requires excellent communication skills and positive customer relations orientation • Must have excellent communication skills (orally, face to face and/or by telephone, and in writing) and a positive customer relations orientation • Must be able to work independently and demonstrate effective problem-solving Work which produces very high levels of mental/visual fatigue, e.g. CRT work between 70 and 90 percent of the time, and work involving extremely close tolerances and considerable hand/eye coordination for sustained periods of time. The job produces some physical demands. Typical of jobs that include regular walking, standing, stooping, bending, sitting, and some lifting of light weight objects. • Surgery Scheduling o Perform surgery scheduling of patients for physicians in the practice with appropriate surgery department and block appropriate time in office. o Obtain insurance authorizations for surgical cases. o Obtain necessary documents and/or testing for patients. o Coordinate surgery scheduling with other physicians. o Communicate surgery date and time with patients and physicians. • Professional Billing o Reviews work queues and/or posts charges into Practice Management System for provider hospital and office billing, and/or simple surgery cases, validating documentation with correct dates of service and confirming selection of appropriate billing codes. o Run reports (e.g., Charge Summary) as necessary for physician review and CBO. • Maintain necessary spreadsheets tracking authorizations and surgical case/procedures. • Relays messages to providers. • General clerical duties including internal/external correspondence and answering telephones. • Completes required forms or letters as necessary. For Trauma only: Assists with scheduling of meetings (documentation of minutes), depositions, rep visits, ect. Responsible for patient clinic Scheduling of patient appointments, assisting with FMLA paperwork, prescription refills and follow up care Responsible for call calendars within practice and Bronson Call systems ShiftFirst ShiftTime TypeFull time Scheduled Weekly Hours40Cost Center8553 Chemotherapy (BMH) Agency Use Policy and Agency Submittal Disclaimer Bronson Healthcare Group and its affiliates (“Bronson”) strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration. Please take a moment to watch a brief video highlighting employment with Bronson!
    $24k-30k yearly est. Auto-Apply 5d ago
  • Part-Time Medical Receptionist

    Covenant Community Care 3.9company rating

    Detroit, MI jobs

    Are you looking for an opportunity to work in a caring and community focused environment? At Covenant Community Care, we are a faith based non-profit, Federally Qualified Health Center serving the communities of Detroit in our clinics that offer integrated medical, dental and counseling healthcare services. Job Description: The Medical Receptionist is responsible for assisting patients with registration and check out, as well as sharing knowledge of available public health plans and providing resources to patients who might qualify for these plans. This employee will uphold and support the mission of Covenant Community Care. Responsibilities: * Assists patients with check in, check out, fee collection, and appointment set ups and reminders. * Registers patients via the existing electronic medical records or computer systems according to the initial and ongoing training and maintains Competence in computer skills needed for the performance of all job duties including collecting and documenting demographic and financial information, obtaining all required forms, consents and signatures. * Conduct new patient orientation, including patient and agency rights and responsibilities, fee structure and services and support available to patients. * Share knowledge of available public health plans and be able to identify patients who might qualify for these plans. Be able to provide resource information to where to get assistance for application for these plans. * Calculate FPL percentile by determining patient family size and income. * Determine appropriate patient discount by assigning sliding fee scale (SFS) to patients. * Apply and follow Covenant's Good Samaritan guidelines. * Sliding Fee Verification Tracking; Log Slides given patient in excel sheet in SharePoint. * Handles phone calls in a timely and courteous manner. * Communicates and coordinates with office manager and clinic team. * Maintains department corporate productivity standards for registration/ insurance verifications. * Verifies patient information with third party. * Directs patients to appropriate setting, explaining and apologizing for any delays. * Relays patient messages to providers in a timely concise and effective manner. * Faxes documentation accurately according to established privacy practices. * Documents services delivered in a timely, accurate and prescribed manner, in compliance with the Covenant Community Care's Quality Assurance Plan. * Adheres to the Policies and procedures, standards for service delivery and code of Ethics established by Covenant Community Care * Send Outgoing Mail * Predictable, consistent and reliable attendance * Protect and respect protected health information (PHI), financial and other personal information with respect and in accordance with HIPAA regulations. * Distribute incoming faxes. * Willingness to uphold the Mission of Covenant Community Care- To show and share the love of God as seen in the good news of Jesus Christ by providing integrated, affordable and quality health care to those who need it most. * Other duties as assigned. Required Qualifications: To perform this job successfully, an individual must be able to perform each of the above responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or work style required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * High school diploma or GED * Basic math skills - ability to convert weekly/monthly rates into annual rates * Strong organizational and computer skills * Detail oriented Preferred Qualifications: * Prior experience working with Medicaid, Medicare, and other public healthcare plans preferred * Prior experience working with EPIC preferred * Prior experience working directly with patients or clients in a medical setting preferred * Prior customer service experience preferred Position Criteria: * Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. * Service Orientation - Actively looking for ways to help people. * Speech Clarity - The ability to speak clearly so others can understand you. * Dependable ‐ Completing assigned tasks and commitments, available for work and meetings, punctual, committed to colleagues and staff. * Efficient ‐ tasks done in timely and accurate fashion, managing time, meeting objectives, prioritize and integrate change. * Organized ‐ desk/workstation in order, can retrieve requested items, others can pick up staff member's work in their absence. * Teamwork ‐ assists others, supports others, committed to success of the organization, self‐sacrificing, leads in areas of expertise seeks help when needed, positive team spirit, openness to others' views. Must be able to communicate and interact with coworkers. * Professionalism ‐ appearance and attitude are appropriate to duties, friendly, not joking or having personal conversations in front of patients‐unless they are included; protecting patient privacy, no cell phone/social media use on duty, knowledge of where personal matters can be conducted. Job Type: Full-time Expected hours: 28 per week At Covenant we offer our employees: * Comprehensive Benefit program * Vacation, Sick, and Personal time (VSP) * Paid holidays * 401K * Life insurance, long term and short term disability All candidates must successfully complete an office skills assessment, a criminal background check, and TB test as part of the hiring process.
    $32k-36k yearly est. 3d ago
  • Medical Clerk- Part-Time/BHUC-Night Shift

    Genesee Health System 4.1company rating

    Flint, MI jobs

    Come join our team and make a difference in the lives of those in our community! Genesee Health System (GHS) is looking for energetic and caring people to join our dynamic clinical team. We value our staff and think they deserve the best! Medical, vision and dental benefits available for a low premium cost for our staff and their dependents. We also provide an annually loaded HAS, a 5% match towards your retirement, generous paid time off. POSITION SUMMARY: We are seeking a part-time Medical Clerk for our Behavioral Health Urgent Care who will work the night shift . Currently, this position will work two (2) twelve (12) hour shifts, 8:00 p.m. - 8:30 a.m., including weekends and holidays. This position will train during the day shift 8:00 a.m. - 8:30 p.m., before moving to 12-hour shifts. GENERAL STATEMENT OF DUTIES: Under the direction of Program Supervisor or Senior Secretary; with training from the Billing Supervisor, performs high level clerical work involving computer work, answering the phone, scheduling patients, word processing, data entry, verifying insurance, authorizations of services, coverage for the classification, and other clerical duties; the work involves the exercise of judgment, the ability to read, write and follow oral and/or written instructions. Must possess a clear understanding of all medical insurances, CPT, ICD-9-CM and HCPCS codes. May be required to take minutes of meetings; performs related work as required. MINIMUM REQUIREMENTS: High school graduation or equivalent AND a total of twenty (20) college and /or vocational credit hours that included a minimum of 4 credit hours in computer classes, 4 credit hours in a medical billing class and 12 hours in health administration, medical assistant administration, RHIT or CPC programs. OR High school graduation or equivalent AND five (5) years of experience as a medical clerk or directly related field, with computer and data entry skills. ADDITIONAL REQUIREMENTS: Essential Physical Demands: Vision - Position requires the ability to visually assess details at both near and far distances, as well as to perceive depth and spatial relationships with or without reasonable accommodations. Hearing - Position requires the ability to receive and respond to verbal communication with or without reasonable accommodations. Lifting, Standing, and Walking With or Without Reasonable Accommodations: Position requires the ability to lift up to 35lbs on an occasional basis Position requires the ability to regularly stand for extended periods of time Position requires the ability to walk at a minimum of 35% up to a maximum of 65% Position will require the ability to occasionally stoop, bend, or reach to perform work tasks with or without reasonable accommodation Position must be able to perform tasks requiring manual dexterity, including the use of hands and fingers for handling, grasping, typing, writing, or operating equipment with or without reasonable accommodation. Veterans must submit Form DD214 to determine eligibility for Veterans' Preference Interested applicants must clearly show they meet the minimum qualifications. Resume must include the following information: Name of employer, month/year you were hired, month/year you left, if the position was part-time or full-time, and the job duties you performed while in the position. BARGAINING UNIT: AFSCME FLSA STATUS: NON-EXEMPT
    $24k-27k yearly est. Auto-Apply 35d ago
  • Scheduling Specialist

    Marshfield Clinic 4.2company rating

    Iron Mountain, MI jobs

    Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! Job Title: Scheduling Specialist Cost Center: 603181028 Iron Mtn-Appointments Scheduled Weekly Hours: 40 Employee Type: Regular Work Shift: Mon-Fri; day shifts (United States of America) Job Description: JOB SUMMARY The Scheduling Specialist obtains, defines, analyzes, and transforms department, procedure specific and patient data and converts the information into scheduling and registration criteria related to patient care processes and outcomes. JOB QUALIFICATIONS EDUCATION For positions requiring education beyond a high school diploma or equivalent, educational qualifications must be from an institution whose accreditation is recognized by the Council for Higher Education and Accreditation. Minimum Required: None Preferred/Optional: None EXPERIENCE/KNOWLEDGE/SKILLS/ABILITIES Minimum Required: Must have one year of healthcare business experience, physician practice, unit clerk, hospital or clinic registration and scheduling (preferably computerized). Must have one year of computer processing. Possess and display a sense of responsibility. Appreciate and desire to be part of a Healthcare team dedicated to providing optimal care and customer service. Must be able to understand and apply rules prescribed by insurance and third-party payers. Possess and display good effective communication skills. Preferred/Optional: None CERTIFICATIONS/LICENSES The following licensure(s), certification(s), registration(s), etc., are required for this position. Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position. Minimum Required: None Preferred/Optional: None AFSCME Job Posting * Internal Posting Timeline: Wednesday, January 14, 2026 - Monday, January 19, 2026 at 4:00pm * Hours: 6:30a-3:00p, 7:00a-3:30p, 7:30a-4:00p, 8:00a-4:30p, 8:30a-5:00p, or as assigned * Overtime Status: 8+ hours in 1 day or 80+ hours in 2 work weeks * Wage Range: $17.51 - $23.03 Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first. Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health System's Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program. Marshfield Clinic Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
    $17.5-23 hourly Auto-Apply 7d ago
  • Medical Receptionist

    Arcturus Healthcare 4.2company rating

    Rochester Hills, MI jobs

    We are seeking a Medical Receptionist to join our team!!!! The ideal candidate will have a strong background in medical administrative support and patient care, ensuring smooth operations in a medical office setting. Key Responsibilities: Front Desk Management: Greet patients and visitors with a warm and welcoming attitude. Check patients in and out, ensuring all necessary forms are completed and accurate. Collect and verify patient insurance information and other necessary documentation. Schedule, reschedule, and cancel patient appointments as needed. Manage the daily appointment calendar, optimizing the schedule for efficiency. Patient Interaction: Answer incoming phone calls promptly and courteously, addressing patient inquiries, directing calls to appropriate staff, and taking messages as needed. Provide patients with information about the practice, including services offered, office hours, and insurance policies. Administrative Duties: Maintain and update patient records in the electronic medical records (EMR) system, ensuring accuracy and confidentiality. Process payments, co-pays, and handle billing inquiries. Prepare and distribute daily reports, including appointment schedules and billing summaries. Coordinate with clinical staff to ensure smooth patient flow and minimize wait times. Order office supplies and manage inventory for the front desk area. Insurance and Billing: Verify patient insurance coverage and eligibility prior to appointments. Assist with processing insurance claims, including coding and billing tasks. Handle payment collections and manage patient accounts, including setting up payment plans when necessary. General Office Support: Maintain a clean and organized reception area. Assist with filing, scanning, and other clerical tasks as needed. Support office management with special projects and administrative tasks as requested. Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule: Monday to Friday Work Location: In person Requirements Education: High school diploma or equivalent required. Additional coursework or certification in medical office administration is a plus. Experience: Previous experience as a receptionist or in a customer service role, preferably in a medical or healthcare setting. Experience with electronic medical records (EMR) systems is highly desirable. Skills: Excellent communication and interpersonal skills, with a focus on customer service. Strong organizational skills and attention to detail. Ability to multitask and prioritize in a fast-paced environment. Proficiency with office equipment, including computers, phones, and fax machines. Familiarity with medical terminology and insurance processes is a plus. Work Environment: Private practice setting with a collaborative team environment. Standard office hours with occasional extended hours as required.
    $33k-38k yearly est. 60d+ ago
  • Medical Receptionist / Front Desk

    Fyzical Therapy and Balance Centers 3.7company rating

    Algonac, MI jobs

    Job DescriptionNo experience necessary for this entry-level Medical Receptionist / Front Desk position with FYZICAL at our Algonac, MI, location, the leading physical therapy company in the country! This is your chance to be part of a champion team with a unique, forward-thinking company that is paving the way in the PT industry with its non-traditional approach to healthcare. With FYZICAL, you will enjoy job security and the opportunity for career advancement through continuing education. With state-of-the-art technology at your disposal and an independent practice leader that is fully invested in your success, your career will flourish. Your future looks bright with FYZICAL! Apply for our Medical Receptionist / Front Desk job opening today! If you are looking for the perfect starter job where you can establish yourself and grow your career, your search is over! We are the leading PT provider in the U.S. and are in need of a visionary like you to fill our Medical Receptionist / Front Desk position! In this entry level role, you will be part of a top-rated team of professionals who work together to provide each client with an individualized experience. With the full support of a practice leader who is invested in you, you can relax and enjoy the flow of a team meant to succeed together as you advance your career. Say yes to a bright future! Apply for this outstanding Medical Receptionist / Front Desk job opening today!Responsibilities Skilled at handling incoming calls Strong communication skills required Comfortable with computers, ability to handle uploading and downloading files as well as navigating email Competent phone skills MS Suite familiarity, including Instant Messenger, Excel, and Word Able to effectively communicate with others Basic computer skills including email navigation and downloading/uploading files Familiarity with principles of Excel; able to use Word and Instant Messenger Required Skills H.S. grad or equivalent Authorization to work in the U.S. required High school diploma or GED Must be authorized to work in the U.S.
    $25k-31k yearly est. 23d ago
  • Medical Receptionist

    American Family Care Oak Valley 3.8company rating

    Ann Arbor, MI jobs

    Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability. Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards Register patients, update patient records, verify insurance accurately and timely, and check patients out Determine, collect, and process patient payments and address collection and billing issues Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests Balance daily patient charges (cash, check, credit cards) against system reports Complete closing procedures by preparing closing documentation and submitting required reports Complete cash control procedures and secure financial assets Maintain complete and accurate documentation Other duties and responsibilities as assigned Qualifications· High School graduate or equivalent. · Previous medical clerical experience preferred. · Basic computer knowledge, e.g., Microsoft Office. · Accuracy and detail orientation. · Positive customer service skills. · Well-groomed appearance. · Clear and articulate phone mannerisms. Benefits/Perks· Competitive pay package· Flexible Scheduling· Great small business work environment with tremendous growth opportunities Retirement benefits, profit sharing, and free financial planning Paid time off, health insurance, dental insurance, and more! Compensation: $15.00 - $18.00 per hour PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.
    $15-18 hourly Auto-Apply 60d+ ago
  • Scheduling Specialist

    Sanford Health 4.2company rating

    Michigan jobs

    Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!Job Title:Scheduling SpecialistCost Center:603181028 Iron Mtn-AppointmentsScheduled Weekly Hours:40Employee Type:RegularWork Shift:Mon-Fri; day shifts (United States of America) Job Description: JOB SUMMARY The Scheduling Specialist obtains, defines, analyzes, and transforms department, procedure specific and patient data and converts the information into scheduling and registration criteria related to patient care processes and outcomes. JOB QUALIFICATIONS EDUCATION For positions requiring education beyond a high school diploma or equivalent, educational qualifications must be from an institution whose accreditation is recognized by the Council for Higher Education and Accreditation. Minimum Required: None Preferred/Optional: None EXPERIENCE/KNOWLEDGE/SKILLS/ABILITIES Minimum Required: Must have one year of healthcare business experience, physician practice, unit clerk, hospital or clinic registration and scheduling (preferably computerized). Must have one year of computer processing. Possess and display a sense of responsibility. Appreciate and desire to be part of a Healthcare team dedicated to providing optimal care and customer service. Must be able to understand and apply rules prescribed by insurance and third-party payers. Possess and display good effective communication skills. Preferred/Optional: None CERTIFICATIONS/LICENSES The following licensure(s), certification(s), registration(s), etc., are required for this position. Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position. Minimum Required: None Preferred/Optional: None AFSCME Job Posting Internal Posting Timeline: Wednesday, January 14, 2026 - Monday, January 19, 2026 at 4:00pm Hours: 6:30a-3:00p, 7:00a-3:30p, 7:30a-4:00p, 8:00a-4:30p, 8:30a-5:00p, or as assigned Overtime Status: 8+ hours in 1 day or 80+ hours in 2 work weeks Wage Range: $17.51 - $23.03 Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first. Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health System's Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program. Marshfield Clinic Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
    $17.5-23 hourly Auto-Apply 7d ago
  • Medical Receptionist

    American Family Care Oak Valley 3.8company rating

    Ann Arbor, MI jobs

    Benefits/Perks Great small business work environment Flexible scheduling Paid time off, health insurance, dental insurance, retirement benefit, and more! Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards Register patients, update patient records, verify insurance accurately and timely, and check patients out Determine, collect, and process patient payments and address collection and billing issues Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests Balance daily patient charges (cash, check, credit cards) against system reports Complete closing procedures by preparing closing documentation and submitting required reports Complete cash control procedures and secure financial assets Maintain complete and accurate documentation Other duties and responsibilities as assigned QualificationsHigh School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms. PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.
    $23k-28k yearly est. Auto-Apply 60d+ ago
  • Medical Receptionist

    American Family Care Grand Rapids 3.8company rating

    Grand Rapids, MI jobs

    Benefits/Perks Great small business work environment Flexible scheduling Paid time off, health insurance, dental insurance, retirement benefit, and more! Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards Register patients, update patient records, verify insurance accurately and timely, and check patients out Determine, collect, and process patient payments and address collection and billing issues Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests Balance daily patient charges (cash, check, credit cards) against system reports Complete closing procedures by preparing closing documentation and submitting required reports Complete cash control procedures and secure financial assets Maintain complete and accurate documentation Other duties and responsibilities as assigned QualificationsHigh School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms. PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.
    $23k-28k yearly est. Auto-Apply 60d+ ago
  • MEDICAL RECEPTIONIST/DERMATOLOGY- S Lyon MI - W/Th/F - Part-time

    Toledo Clinic 4.6company rating

    South Lyon, MI jobs

    Toledo Clinic's Dermatology Office located in South Lyon, Michigan is seeking a part-time Medical Receptionist. This position will work Wed/Thurs (8-4) and Fri (8-2). Previous experience in a medical office is strongly preferred. General Summary: Perform various clerical duties to support the operation of a busy dermatology practice. Works under the supervision of the Practice Manager. The position is best suited for an energetic and highly motivated employee that is capable of multi-tasking. Principal Duties & Responsibilities: Example of Essential Duties: 1) Scheduling appointments, lab tests, surgeries, etc. 2) Answering phones - courteously and professionally. 3) Verifying referrals and/or pre-certifications. 4) Updating insurance information. 5) Answering general patient questions. 6) Taking messages accurately and relaying to appropriate personnel. Other Essential Duties May Include (but are not limited to): 7) Collecting co-pays. 8) Preparing and/or submitting charge tickets. 9) Preparing and cleaning exam rooms. 10) Sorting, filing and scanning patient charts. 11) Occasional travel to other office locations as needed 11) Other duties as assigned. Knowledge, Skills & Abilities Required: Required: - Excellent communication, phone, and organizational skills required. - Intermediate Computer skills - Consistently arrives at work, in professional attire, on time and completes all tasks within established time frame. - Seeks appropriate tasks when primary tasks are completed and assists co-workers as needed. - Demonstrates adaptability to expanded roles and work assignments. - Adheres to all Toledo Clinic policies and procedures. Education: - HS diploma or GED. Preferred: - Previous clerical experience in a Drs. office highly preferred.
    $27k-31k yearly est. Auto-Apply 19d ago
  • MEDICAL RECEPTIONIST/DERMATOLOGY- S Lyon MI - W/Th/F - Part-time

    Toledo Clinic Inc. 4.6company rating

    South Lyon, MI jobs

    Toledo Clinic's Dermatology Office located in South Lyon, Michigan is seeking a part-time Medical Receptionist. This position will work Wed/Thurs (8-4) and Fri (8-2). Previous experience in a medical office is strongly preferred. Perform various clerical duties to support the operation of a busy dermatology practice. Works under the supervision of the Practice Manager. The position is best suited for an energetic and highly motivated employee that is capable of multi-tasking. Principal Duties & Responsibilities: Example of Essential Duties: 1) Scheduling appointments, lab tests, surgeries, etc. 2) Answering phones - courteously and professionally. 3) Verifying referrals and/or pre-certifications. 4) Updating insurance information. 5) Answering general patient questions. 6) Taking messages accurately and relaying to appropriate personnel. Other Essential Duties May Include (but are not limited to): 7) Collecting co-pays. 8) Preparing and/or submitting charge tickets. 9) Preparing and cleaning exam rooms. 10) Sorting, filing and scanning patient charts. 11) Occasional travel to other office locations as needed 11) Other duties as assigned. Knowledge, Skills & Abilities Required: Required: * Excellent communication, phone, and organizational skills required. * Intermediate Computer skills * Consistently arrives at work, in professional attire, on time and completes all tasks within established time frame. * Seeks appropriate tasks when primary tasks are completed and assists co-workers as needed. * Demonstrates adaptability to expanded roles and work assignments. * Adheres to all Toledo Clinic policies and procedures. Education: * HS diploma or GED. Preferred: * Previous clerical experience in a Drs. office highly preferred.
    $27k-31k yearly est. 19d ago
  • MEDICAL RECEPTIONIST/DERMATOLOGY- S Lyon MI - W/Th/F - Part-time

    Toledo Clinic 4.6company rating

    South Lyon, MI jobs

    Job Description Toledo Clinic's Dermatology Office located in South Lyon, Michigan is seeking a part-time Medical Receptionist. This position will work Wed/Thurs (8-4) and Fri (8-2). Previous experience in a medical office is strongly preferred. General Summary: Perform various clerical duties to support the operation of a busy dermatology practice. Works under the supervision of the Practice Manager. The position is best suited for an energetic and highly motivated employee that is capable of multi-tasking. Principal Duties & Responsibilities: Example of Essential Duties: 1) Scheduling appointments, lab tests, surgeries, etc. 2) Answering phones - courteously and professionally. 3) Verifying referrals and/or pre-certifications. 4) Updating insurance information. 5) Answering general patient questions. 6) Taking messages accurately and relaying to appropriate personnel. Other Essential Duties May Include (but are not limited to): 7) Collecting co-pays. 8) Preparing and/or submitting charge tickets. 9) Preparing and cleaning exam rooms. 10) Sorting, filing and scanning patient charts. 11) Occasional travel to other office locations as needed 11) Other duties as assigned. Knowledge, Skills & Abilities Required: Required: - Excellent communication, phone, and organizational skills required. - Intermediate Computer skills - Consistently arrives at work, in professional attire, on time and completes all tasks within established time frame. - Seeks appropriate tasks when primary tasks are completed and assists co-workers as needed. - Demonstrates adaptability to expanded roles and work assignments. - Adheres to all Toledo Clinic policies and procedures. Education: - HS diploma or GED. Preferred: - Previous clerical experience in a Drs. office highly preferred.
    $27k-31k yearly est. 21d ago

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