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Patient Service Representative jobs at Memorial Healthcare System

- 80 jobs
  • Billing Representative II, Remote

    Brigham and Women's Hospital 4.6company rating

    Somerville, MA jobs

    Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary: Responsible for maintenance of accurate billing records of complex customer and/or patient accounts, process payments and adjustments, and communicate with customers to answer questions or provide information. Does this position require Patient Care? No Essential Functions: Interact with internal and external customers to gather support data to ensure billing accuracy and work through billing discrepancies * Addresses issues of a more complex nature and support junior staff by answering day to day questions * Process payments and maintain up-to-date billing records * Reprocessing insurance denials and submitting all necessary documentation for payment * Maintain accurate billing records and files * Collaborate with other departments to resolve billing and payment issues * May prepare monthly and quarterly billing reports for management review Qualifications Education High School Diploma or Equivalent required Experience in billing, finance or collections 2-3 years required Knowledge, Skills and Abilities * Strong attention to detail. * Excellent interpersonal, written and verbal communication skills. * Proficient in Microsoft Office Excel and other relevant billing software. * Ability to prioritize and manage multiple tasks simultaneously. * Ability to work independently and as part of a team. * Ability to work in a fast-paced environment. Additional Job Details (if applicable) Remote Type Remote Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $19.42 - $27.74/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $19.4-27.7 hourly Auto-Apply 3d ago
  • Patient Access Associate 2, BHMG- Ortho - Keys Tavernier, $5000 Bonus, FT, 8:00am -4:30pm

    Baptist Health South Florida 4.5company rating

    Tavernier, FL jobs

    The incumbent will be responsible for coordinating patient flow, timely processing, maintaining knowledge and deployment of practices used within the department/physician practice/hospital to address patient questions or concerns. Maintaining knowledge of insurance requirements, Baptist Health South Florida (BHSF) pricing, financial assistance options, and overall BHSF Revenue Cycle operations. Assist in supporting go lives and different departmental initiatives, including onboarding and training team members. Participate in departmental committees/champion opportunities. Practices the Baptist Health philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members. Degrees: * High School,Cert,GED,Trn,Exper. Additional Qualifications: * Internal staff: Minimum of 1 year Patient Access experience and has demonstrated the ability to independently perform all functions within the Level 1 job description. * Meets/exceeds BHSF registration accuracy and productivity standards for at least the most recent 6 months. * Exceeds departmental KPIs. * Maintains a positive attitude, is self motivated, and encourages others. * Identified as a team player and cross trained in multiple areas/product lines/practices to substitute all staff positions as needed. * External staff: Associates Degree preferred with 1 year Patient Access experience or 2 years experience in lieu of degree. * Complete and pass the Patient Access training course. * Ability to work in a high volume, fast-paced work environment, and perform basic mathematical calculations. * Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills. * Desired: Knowledge of healthcare regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines. * Understanding of insurance contracts, collections, authorizations/pre-certifications, Microsoft Office products and EMR applications, etc. * Knowledge of medical terminology. * Bilingual English, Spanish/Creole preferred. Minimum Required Experience: 1 Year
    $27k-39k yearly est. 60d+ ago
  • Patient Access Associate 2, Diagnostic Ctr - Wellington, $1000 bonus, FT, 08:30A-5P

    Baptist Health South Florida 4.5company rating

    Wellington, FL jobs

    The incumbent will be responsible for coordinating patient flow, timely processing, maintaining knowledge and deployment of practices used within the department/physician practice/hospital to address patient questions or concerns. Maintaining knowledge of insurance requirements, Baptist Health South Florida (BHSF) pricing, financial assistance options, and overall BHSF Revenue Cycle operations. Assist in supporting go lives and different departmental initiatives, including onboarding and training team members. Participate in departmental committees/champion opportunities. Practices the Baptist Health philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members. Estimated pay range for this position is $17.27 - $20.90 / hour depending on experience. Degrees: * High School,Cert,GED,Trn,Exper. Additional Qualifications: * Internal staff: Minimum of 1 year Patient Access experience and has demonstrated the ability to independently perform all functions within the Level 1 job description. * Meets/exceeds BHSF registration accuracy and productivity standards for at least the most recent 6 months. * Exceeds departmental KPIs. * Maintains a positive attitude, is self motivated, and encourages others. * Identified as a team player and cross trained in multiple areas/product lines/practices to substitute all staff positions as needed. * External staff: Associates Degree preferred with 1 year Patient Access experience or 2 years experience in lieu of degree. * Complete and pass the Patient Access training course. * Ability to work in a high volume, fast-paced work environment, and perform basic mathematical calculations. * Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills. * Desired: Knowledge of healthcare regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines. * Understanding of insurance contracts, collections, authorizations/pre-certifications, Microsoft Office products and EMR applications, etc. * Knowledge of medical terminology. * Bilingual English, Spanish/Creole preferred. Minimum Required Experience: 1 Year
    $17.3-20.9 hourly 33d ago
  • Patient Access Scheduler 1, OP Centralized Scheduling, FT 9:30A-6P

    Baptist Health South Florida 4.5company rating

    Miami, FL jobs

    The incumbent will be responsible for scheduling patient appointments (diagnostic, surgical, therapy, physician office visits, and other procedures/treatments). Obtains and verifies necessary demographic and insurance information. Registers patients and enters data into scheduling system. This position requires the incumbent to be in a call center type environment and responsible for meeting individual quality metrics. Practices the Baptist Health philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members. Degrees: * High School,Cert,GED,Trn,Exper. Additional Qualifications: * Complete and pass the Patient Access training course. * Ability to work in a high volume, fast-paced work environment. * Ability to perform basic mathematical calculations. * Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills. * Desired: Basic knowledge of medical and insurance terminology. * Experience with computer applications (e. * g. * , Microsoft Office, knowledge of EMR applications, etc. * ) and accurate typing skills. * Knowledge of regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines. * Bilingual English, Spanish/Creole preferred. Minimum Required Experience: Less than 1 year
    $25k-30k yearly est. 3d ago
  • Patient Access Scheduler, Center for Hematology & Oncology, FT, 8:30A-5P

    Baptist Health South Florida 4.5company rating

    Boca Raton, FL jobs

    The incumbent will be responsible for scheduling patient appointments (diagnostic, surgical, therapy, physician office visits, and other procedures/treatments). Obtains and verifies necessary demographic and insurance information. Registers patients and enters data into scheduling system. This position requires the incumbent to be in a call center type environment and responsible for meeting individual quality metrics. Assist in supporting go lives and different departmental initiatives, including onboarding and training team members. Participate in departmental committees/champion opportunities. Practices the Baptist Health philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members. Degrees: * High School,Cert,GED,Trn,Exper. Additional Qualifications: * For internal staff: A minimum of 1 year Patient Access experience and has demonstrated the ability to independently perform all functions within the Level 1 job description. * Meets/exceeds BHSF registration accuracy and productivity standards for at least the most recent 6 months. * Exceeds departmental KPIs. * Maintains a positive attitude, is self motivated, and encourages others. * Identified as a team player and cross trained in multiple areas/product lines/practices to substitute all staff positions as needed. * For external staff:Associates Degree preferred with 1 year Patient Access experience, or 2 years experience in lieu of degree. * Complete and pass the Patient Access training course. * Ability to work in a high volume, fast-paced work environment, and perform basic mathematical calculations. * Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills. * Desired: Knowledge of healthcare regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, and Medicare coverage structure including medical necessity compliance guidelines. * Understanding of insurance contracts and scheduling guidelines/protocols, Microsoft Office products and knowledge of EMR applications, etc. * Knowledge of medical terminology. * Bilingual English, Spanish/Creole. Minimum Required Experience:
    $31k-60k yearly est. 3d ago
  • Patient Access Associate Front Desk, Gloria Drummond Rehab, FT, 9A-5:30P

    Baptist Health South Florida 4.5company rating

    Boca Raton, FL jobs

    The incumbent will be responsible for coordinating patient flow, timely processing, maintaining knowledge and deployment of practices used within the department/physician practice/hospital to address patient questions or concerns. Maintaining knowledge of insurance requirements, Baptist Health South Florida (BHSF) pricing, financial assistance options, and overall BHSF Revenue Cycle operations. Practices the BHSF philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members. Estimated pay range for this position is $16.28 - $22.45 / hour depending on experience. Degrees: * High School,Cert,GED,Trn,Exper. Additional Qualifications: * Complete and pass the Patient Access training course. * Ability to work in a high volume, fast-paced work environment, and perform basic mathematical calculations. * Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills. * Desired: Basic knowledge of medical and insurance terminology. * Experience with computer applications (e. * g. * , Microsoft Office, knowledge of EMR applications, etc. * ) and accurate typing skills. * Knowledge of regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines. * Bilingual English, Spanish/Creole preferred. Minimum Required Experience: Less than 1 year
    $16.3-22.5 hourly 3d ago
  • Patient Access Associate Front Desk, Gloria Drummond Rehab, FT, 10A-6:30P

    Baptist Health South Florida 4.5company rating

    Boca Raton, FL jobs

    The incumbent will be responsible for coordinating patient flow, timely processing, maintaining knowledge and deployment of practices used within the department/physician practice/hospital to address patient questions or concerns. Maintaining knowledge of insurance requirements, Baptist Health South Florida (BHSF) pricing, financial assistance options, and overall BHSF Revenue Cycle operations. Practices the BHSF philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members. Estimated pay range for this position is $16.28 - $22.45 / hour depending on experience. Degrees: * High School,Cert,GED,Trn,Exper. Additional Qualifications: * Complete and pass the Patient Access training course. * Ability to work in a high volume, fast-paced work environment, and perform basic mathematical calculations. * Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills. * Desired: Basic knowledge of medical and insurance terminology. * Experience with computer applications (e. * g. * , Microsoft Office, knowledge of EMR applications, etc. * ) and accurate typing skills. * Knowledge of regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines. * Bilingual English, Spanish/Creole preferred. Minimum Required Experience: Less than 1 year
    $16.3-22.5 hourly 9d ago
  • Patient Scheduler 2, PACU, PT, 8am-8:30pm

    Baptist Health South Florida 4.5company rating

    Miami, FL jobs

    Responsible for scheduling patient appointments (surgical, diagnostic therapy and other procedures/treatments). Obtains and verifies necessary demographic and insurance information. Registers patients and enters data into scheduling systems. Maintains records and accounts. Provides professional customer service. Serves patients by greeting and helping them. Estimated pay range for this position is $18.32 - $27.50 / hour depending on experience. Degrees: * High School or GED Additional Qualifications: * Experience in Healthcare and/or Customer Service setting, Surgery preferred. * Working knowledge of Microsoft Office and Scheduling Systems (i. * e. * Net Access, Centricity, Pathways Healthcare Scheduling, Chartlinks, etc. * ). * Medical Terminology required. * Experience with high volume calls. * Excellent verbal and written communication. * Excellent interpersonal and customer services skills. * Must be organized, detail-oriented, and able to multi-task. Minimum Required Experience: 3 Years
    $18.3-27.5 hourly 1d ago
  • Patient Access Associate, Cardiology Support Services, $1000 Bonus, FT, 8:30A-5P

    Baptist Health South Florida 4.5company rating

    Coral Gables, FL jobs

    The incumbent will be responsible for coordinating patient flow, timely processing, maintaining knowledge and deployment of practices used within the department/physician practice/hospital to address patient questions or concerns. Maintaining knowledge of insurance requirements, Baptist Health South Florida (BHSF) pricing, financial assistance options, and overall BHSF Revenue Cycle operations. Practices the BHSF philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members. This position is hybrid. In person location is 1500 San Remo Ave Coral Gables, FL 33146. Degrees: * High School Diploma, Certificate of Attendance, Certificate of Completion, GED or equivalent training or experience required. Additional Qualifications: * Complete and pass the Patient Access training course. * Ability to work in a high volume, fast-paced work environment, and perform basic mathematical calculations. * Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills. * Desired: Basic knowledge of medical and insurance terminology. * Experience with computer applications (e.g., Microsoft Office, knowledge of EMR applications, etc.) and accurate typing skills. * Knowledge of regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines. * Bilingual English, Spanish/Creole. Minimum Required Experience: less than 1 year
    $27k-39k yearly est. 31d ago
  • Patient Access Associate, South Miami Diagnostics Center, FT, $1000 Bonus, Shift Varies

    Baptist Health South Florida 4.5company rating

    Coral Gables, FL jobs

    The incumbent will be responsible for coordinating patient flow, timely processing, maintaining knowledge and deployment of practices used within the department/physician practice/hospital to address patient questions or concerns. Maintaining knowledge of insurance requirements, Baptist Health South Florida (BHSF) pricing, financial assistance options, and overall BHSF Revenue Cycle operations. Practices the BHSF philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members. Degrees: * High School,Cert,GED,Trn,Exper. Additional Qualifications: * Complete and pass the Patient Access training course. * Ability to work in a high volume, fast-paced work environment, and perform basic mathematical calculations. * Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills. * Desired: Basic knowledge of medical and insurance terminology. * Experience with computer applications (e. * g. * , Microsoft Office, knowledge of EMR applications, etc. * ) and accurate typing skills. * Knowledge of regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines. * Bilingual English, Spanish/Creole preferred. Minimum Required Experience: Less than 1 year
    $27k-39k yearly est. 5d ago
  • Lead Patient Access Associate, Diagnostic Ctr - Coral Gables, $1000 Bonus, FT 8A-4:30P

    Baptist Health South Florida 4.5company rating

    Coral Gables, FL jobs

    Exemplary teamwork, service, and overall knowledge of BHSF Revenue Cycle, from a Patient Access perspective. This position is for those individuals who will serve as a preceptor for new hires. The incumbent will be responsible for coordinating patient flow, timely processing, maintaining knowledge and deployment of practices used within the department/physician practice/hospital to address patient questions or concerns. Serves as a Patient Access resource and takes on leadership role in the absence of a Manager/Supervisor. Maintaining knowledge of insurance requirements, BHSF pricing, financial assistance options, and overall BHSF Revenue Cycle operations. Assist in supporting go lives and different departmental initiatives. Participate in departmental committees/champion opportunities. Practices the Baptist Health philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members. Degrees: * High School,Cert,GED,Trn,Exper. Additional Qualifications: * For internal staff: A minimum of 2 years Patient Access experience. * Meets/exceeds BHSF registration accuracy and productivity standards for at least the most recent 12 months. * Exceeds departmental KPIs. * Maintains a positive attitude, is self-motivated, and encourages others. * Cross trained in multiple areas/product lines/practices to substitute all staff positions as needed. * For external staff: Associates Degree preferred with 2 years Patient Access experience, or 3 years Patient Access/Leadership experience in lieu of degree. * Complete and successfully pass the Patient Access training course. * Ability to work in a high volume, fast-paced work environment, and perform basic mathematical calculations. * Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills. * Desired: Knowledge of healthcare regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines. * Understanding of insurance contracts, collections, authorizations, and pre-certifications, Microsoft Office products, and EMR applications, etc. * Knowledge of medical terminology. * Bilingual English, Spanish/Creole preferred. Minimum Required Experience: 2 Years
    $27k-39k yearly est. 5d ago
  • Float Patient Access Associate, Outpatient Services, FT, $1000 Bonus, 7A-7:30P

    Baptist Health South Florida 4.5company rating

    Pembroke Pines, FL jobs

    This position demonstrates service excellence and positive interpersonal skills in dealing with others including patients of all ages, families, employees, medical staff, volunteers, and community members to maximize communication and productivity. Coordinates patient flow through the patient access area to assure timely registration and arrival to service area. Interacts and works cooperatively with patients of all ages and ancillary departments to assure patient satisfaction. This position may require deployment of legal, ethical and compliance related documents that must be presented and thoroughly explained to the patient at the time of registration. The incumbent will be responsible for maintaining knowledge and deployment of practices used within the department as well as throughout the hospital to address patient questions or concerns. Estimated pay range for this position is $17.27 - $20.90 / hour depending on experience. Degrees: * High School,Cert,GED,Trn,Exper. Additional Qualifications: * For existing staff, a minimum of six months as a Patient Financial Representative I and meets BH registration accuracy and productivity standards for at least the most recent 3 months. * For external candidates, adequate/equivalent experience (healthcare, insurance, etc. * ). * Excellent interpersonal communication skills (verbal and written). * Excellent customer service skills. * Ability to work in a high volume, fast paced work environment. * Ability to perform basic mathematical calculations. * Desired: Knowledge of Health Care regulatory guidelines to include but not limited to HIPAA, AHCA, EMTALA, Sarbanes-Oxley, etc. * Knowledge of insurance contracts, collections, authorizations, and pre-certification. * Ability to work weekends when necessary. * Basic knowledge of Microsoft Word and Excel. * Basic knowledge of Medical Terminology. * Bilingual (English/Spanish). Minimum Required Experience: Less than 1 year
    $17.3-20.9 hourly 60d+ ago
  • Patient Access Associate 1, Workplace Health - Pre Emp, $1000 Bonus, FT, 7A-3:30P

    Baptist Health South Florida 4.5company rating

    Miami, FL jobs

    The incumbent will be responsible for coordinating patient flow, timely processing, maintaining knowledge and deployment of practices used within the department/physician practice/hospital to address patient questions or concerns. Maintaining knowledge of insurance requirements, Baptist Health South Florida (BHSF) pricing, financial assistance options, and overall BHSF Revenue Cycle operations. Practices the BHSF philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members. The estimated pay range for this position is $16.28 - $19.70 / hour depending on experience. Degrees: * High School,Cert,GED,Trn,Exper. Additional Qualifications: * Complete and pass the Patient Access training course. * Ability to work in a high volume, fast-paced work environment, and perform basic mathematical calculations. * Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills. * Desired: Basic knowledge of medical and insurance terminology. * Experience with computer applications (e. g. * Microsoft Office, knowledge of EMR applications, etc. ) and accurate typing skills. * Knowledge of regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines. * Bilingual English, Spanish/Creole preferred. Minimum Required Experience: Less than 1 year
    $16.3-19.7 hourly 23d ago
  • Patient Access Associate 1, Outpatient Rehabilitation, FT, 11:30A-8P

    Baptist Health South Florida 4.5company rating

    Miami, FL jobs

    The incumbent will be responsible for coordinating patient flow, timely processing, maintaining knowledge and deployment of practices used within the department/physician practice/hospital to address patient questions or concerns. Maintaining knowledge of insurance requirements, Baptist Health South Florida (BHSF) pricing, financial assistance options, and overall BHSF Revenue Cycle operations. Practices the BHSF philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members. Degrees: * High School,Cert,GED,Trn,Exper. Additional Qualifications: * Complete and pass the Patient Access training course. * Ability to work in a high volume, fast-paced work environment, and perform basic mathematical calculations. * Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills. * Desired: Basic knowledge of medical and insurance terminology. * Experience with computer applications (e. * g. * , Microsoft Office, knowledge of EMR applications, etc. * ) and accurate typing skills. * Knowledge of regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines. * Bilingual English, Spanish/Creole preferred. Minimum Required Experience: Less than 1 year
    $27k-39k yearly est. 19d ago
  • Patient Access Associate 1, OP Patient Access, PT, M-F 6:30A-3P

    Baptist Health South Florida 4.5company rating

    Miami, FL jobs

    The incumbent will be responsible for coordinating patient flow, timely processing, maintaining knowledge and deployment of practices used within the department/physician practice/hospital to address patient questions or concerns. Maintaining knowledge of insurance requirements, Baptist Health South Florida (BHSF) pricing, financial assistance options, and overall BHSF Revenue Cycle operations. Practices the BHSF philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members. Degrees: * High School,Cert,GED,Trn,Exper. Additional Qualifications: * Complete and pass the Patient Access training course. * Ability to work in a high volume, fast-paced work environment, and perform basic mathematical calculations. * Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills. * Desired: Basic knowledge of medical and insurance terminology. * Experience with computer applications (e. * g. * , Microsoft Office, knowledge of EMR applications, etc. * ) and accurate typing skills. * Knowledge of regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines. * Bilingual English, Spanish/Creole preferred. Minimum Required Experience: Less than 1 year
    $27k-39k yearly est. 23d ago
  • Patient Access Associate, Vascular Surgery-Office I, $1000 Bonus, FT, Shift Varies

    Baptist Health South Florida 4.5company rating

    Miami, FL jobs

    The incumbent will be responsible for coordinating patient flow, timely processing, maintaining knowledge and deployment of practices used within the department/physician practice/hospital to address patient questions or concerns. Maintaining knowledge of insurance requirements, Baptist Health South Florida (BHSF) pricing, financial assistance options, and overall BHSF Revenue Cycle operations. Assist in supporting go lives and different departmental initiatives, including onboarding and training team members. Participate in departmental committees/champion opportunities. Practices the Baptist Health philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members. Degrees: * High School Diploma, Certificate of Attendance, Certificate of Completion, GED or equivalent training or experience required. Additional Qualifications: * Complete and pass the Patient Access training course. * Ability to work in a high volume, fast-paced work environment, and perform basic mathematical calculations. * Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills. * Desired: Basic knowledge of medical and insurance terminology. * Experience with computer applications (e.g., Microsoft Office, knowledge of EMR applications, etc.) and accurate typing skills. * Knowledge of regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines. * Bilingual English, Spanish/Creole. Minimum Required Experience: less than 1 year
    $27k-39k yearly est. 1d ago
  • Patient Access Associate 2, MNI Neurology Office I, $1000 Bonus, FT, 8A-4:30P

    Baptist Health South Florida 4.5company rating

    Miami, FL jobs

    The incumbent will be responsible for coordinating patient flow, timely processing, maintaining knowledge and deployment of practices used within the department/physician practice/hospital to address patient questions or concerns. Maintaining knowledge of insurance requirements, Baptist Health South Florida (BHSF) pricing, financial assistance options, and overall BHSF Revenue Cycle operations. Assist in supporting go lives and different departmental initiatives, including onboarding and training team members. Participate in departmental committees/champion opportunities. Practices the Baptist Health philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members. Degrees: * High School,Cert,GED,Trn,Exper. Additional Qualifications: * For internal staff: A min of 1 year Patient Access experience and has demonstrated the ability to independently perform all functions within the Level 1 job description. * Meets/exceeds BHSF registration accuracy and productivity standards for at least the most recent 6 months. * Exceeds departmental KPIs. * Maintains a positive attitude, is self motivated, and encourages others. * Identified as a team player and cross trained in multiple areas/product lines/practices to substitute all staff positions as needed. * For external staff:Associates Degree preferred with 1 year Patient Access experience, or 2 years experience in lieu of degree. * Complete and pass the Patient Access training course. * Ability to work in a high volume, fast-paced work environment, and perform basic mathematical calculations. * Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills. * Desired: Healthcare regulatory guidelines knowlege (HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines, etc. * ). * Understanding of insurance contracts, collections, authorizations/pre-certifications, Microsoft Office products and EMR applications, etc. * Knowledge of medical terminology. * Bilingual English, Spanish/Creole preferred. Minimum Required Experience: 1 Year
    $27k-39k yearly est. 5d ago
  • Patient Access Associate, BHMG Cardiology - Office V, $1000 Bonus, FT, 8:30A-5P

    Baptist Health South Florida 4.5company rating

    Miami, FL jobs

    The incumbent will be responsible for coordinating patient flow, timely processing, maintaining knowledge and deployment of practices used within the department/physician practice/hospital to address patient questions or concerns. Maintaining knowledge of insurance requirements, Baptist Health South Florida (BHSF) pricing, financial assistance options, and overall BHSF Revenue Cycle operations. Assist in supporting go lives and different departmental initiatives, including onboarding and training team members. Participate in departmental committees/champion opportunities. Practices the Baptist Health philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members. Degrees: * High School Diploma, Certificate of Attendance, Certificate of Completion, GED or equivalent training or experience required. Additional Qualifications: * Complete and pass the Patient Access training course. * Ability to work in a high volume, fast-paced work environment, and perform basic mathematical calculations. * Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills. * Desired: Basic knowledge of medical and insurance terminology. * Experience with computer applications (e.g., Microsoft Office, knowledge of EMR applications, etc.) and accurate typing skills. * Knowledge of regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines. * Bilingual English, Spanish/Creole. Minimum Required Experience: less than 1 year
    $27k-39k yearly est. 5d ago
  • Patient Access Associate 1, BHGS- Office, $1000 Bonus, FT, 8:30am-5:00pm

    Baptist Health South Florida 4.5company rating

    Miami, FL jobs

    The incumbent will be responsible for coordinating patient flow, timely processing, maintaining knowledge and deployment of practices used within the department/physician practice/hospital to address patient questions or concerns. Maintaining knowledge of insurance requirements, Baptist Health South Florida (BHSF) pricing, financial assistance options, and overall BHSF Revenue Cycle operations. Practices the BHSF philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members. Degrees: * High School,Cert,GED,Trn,Exper. Additional Qualifications: * Complete and pass the Patient Access training course. * Ability to work in a high volume, fast-paced work environment, and perform basic mathematical calculations. * Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills. * Desired: Basic knowledge of medical and insurance terminology. * Experience with computer applications (e. * g. * , Microsoft Office, knowledge of EMR applications, etc. * ) and accurate typing skills. * Knowledge of regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines. * Bilingual English, Spanish/Creole preferred. Minimum Required Experience: Less than 1 year
    $27k-39k yearly est. 5d ago
  • Patient Access Scheduler, Call Center, FT, 8:30A-5P

    Baptist Health South Florida 4.5company rating

    Boca Raton, FL jobs

    The incumbent will be responsible for scheduling patient appointments (diagnostic, surgical, therapy, physician office visits, and other procedures/treatments). Obtains and verifies necessary demographic and insurance information. Registers patients and enters data into scheduling system. This position requires the incumbent to be in a call center type environment and responsible for meeting individual quality metrics. Practices the Baptist Health philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members. Estimated pay range for this position is $17.27 - $22.45 / hour depending on experience. Degrees: * High School,Cert,GED,Trn,Exper. Additional Qualifications: * Complete and pass the Patient Access training course. * Ability to work in a high volume, fast-paced work environment. * Ability to perform basic mathematical calculations. * Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills. * Desired: Basic knowledge of medical and insurance terminology. * Experience with computer applications (e. g. * Microsoft Office, knowledge of EMR applications, etc. ) and accurate typing skills. * Knowledge of regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines. * Bilingual English, Spanish/Creole. Minimum Required Experience: Less than 1 year
    $17.3-22.5 hourly 1d ago

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