As a Manager Trainee, you will work closely with Department Management to learn each department's functions and how each department helps the Distribution Center's success.
:
Menards, based out of Eau Claire, WI is a privately owned company and leader in the home improvement retail industry. Stores depend on the Distribution Centers in order to receive a large majority of their product to make sales. We currently operate 7 Distribution Centers: Eau Claire, WI - Plano, IL - Shelby IA - Holiday City, OH - Terre Haute, IN - Iron Ridge, WI and Valley, NE. Because we promote from within, we are looking for career-oriented team players seeking a rewarding and challenging career with exceptional advancement opportunities!
PRIMARY RESPONSIBILITIES:
Manage and lead team members in your area
Ensure that all product is received and shipped in the most efficient way
Keep all areas in good repair, orderly, and clean
Use equipment to capacity to fill orders
Ensure all safety policies are enforced, all training is up to date, and all equipment is guarded and well maintained.
Keep all safety training and maintenance documented
Keep open communication with all Team Members regarding safety issues
Work with supervisors and managers in your area to accomplish goals
Come up with innovative ideas to improve current processes
POSITION REQUIREMENTS:
Bachelors Degree in business or related field such as Operations Mgt, Logistics, Supply Chain Management preferred or equivalent management experience
Ability to relocate
Able to write and speak clearly and accurately
Able to establish and maintain effective working relationships
Able to tactfully deal with guests and team members
Analytical and Interpersonal skills.
Leadership Abilities
Self-motivated and Goal oriented
Innovative
Organizational skills
Ability to multitask
Articulate
Develop action plans
Decision making qualities
$82k-103k yearly est. 60d+ ago
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Distribution Manager Trainee
Menard 4.2
Distribution manager job at Menards
As a Manager Trainee, you will work closely with Department Management to learn about each department's functions and how they interact to assist in the Distribution Center's success. This 3 month training program will prepare you to focus on and specialize in one department to refine your leadership and coaching skills to assist others in succeeding as well as. The Manager Trainee position is a training opportunity for you to become an Assistant Department Manager and eventually a Department Manager.
Company Description
Menards, based out of Eau Claire, WI is a privately owned company and leader in the home improvement retail industry. Stores depend on the Distribution Centers in order to receive a large majority of their product to make sales. We currently operate 11 Distribution Centers: Eau Claire, WI - Plano, IL - Shelby IA - Holiday City, OH - Terre Haute, IN - Iron Ridge, WI - Valley, NE - Bismark, ND - Sullivan, MO - Saginaw, MI - Lawrence, KS. Because we promote from within, we are looking for career-oriented team players seeking a rewarding and challenging career with exceptional advancement opportunities!
Primary Responsibilities
? Manage and lead team members in your area
? Ensure that all product is received and shipped in the most efficient way
? Keep all work areas in good repair, orderly, clean, and safe
? Use resources and equipment efficiently and to capacity to fill orders
? Ensure all safety policies are followed by Team Members and all training is up to date
? Keep all safety training and maintenance well documented
? Maintain an open communication with all Team Members regarding safety issues
? Work with supervisors and managers in your area to accomplish goals
? Come up with innovative ideas to improve current processes
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Position Requirements
Bachelor's Degree in business or related field such as Business, Operations Management, Logistics, or Supply Chain Management preferred or equivalent management experience
Availability and willingness to relocate to one of our other sites for promotions
Articulate - clear, accurate, and effective in writing and verbal communication
Interpersonal skills - ability to establish and maintain effective working relationships
Effective analytical skills - successful at developing and implementing actions plans
Innovative with leadership abilities - self-motivated and goal oriented
Organizational skills - capable of multitasking, achieving, and delegating
Sound decision making skills - successful at developing and implementing actions plans
$72k-92k yearly est. 60d+ ago
Transportation Manager
LAZ Parking 4.5
Chicago, IL jobs
The Transportation Manager oversees and manages all daily shuttle transportation operations, ensuring safe, efficient, and customer-focused service for passengers and employees traveling to and from airport terminals, employee lots, and designated locations. This role ensures strict compliance with all company, DOT, and airport regulations while leading a high-performing transportation team.
Responsibilities include but are not limited to:
Lead, supervise, and mentor a team of shuttle drivers, ensuring high performance, safety, and professionalism. Ensure all transportation routes are fully staffed and operating on schedule.
Conduct recurring safety meetings, coaching sessions, and performance evaluations.
Collaborate with airport partners, internal management, and operations teams to resolve issues and improve service.
Perform ride-along evaluations to ensure customer service and operational standards are consistently met.
Enforce DOT regulations, airport safety rules, and all company policies.
Verify that all drivers maintain valid CDL credentials, passenger endorsements, medical cards, and clean MVRs.
Ensure proper completion of pre-trip and post-trip inspections and correct reporting of mechanical issues.
Coordinate maintenance schedules, vehicle repairs, and ensure all shuttles meet operational safety standards.
Respond to incidents, accidents, and emergency situations, completing required documentation promptly.
Train and hold drivers accountable for delivering high-quality customer service.
Handle escalated customer concerns and ensure timely, respectful resolutions.
Ensure ADA compliance, including proper use of wheelchair lifts, tie-downs, and passenger assistance procedures.
Maintain a culture of hospitality, professionalism, and safety.
Oversee scheduling, attendance, payroll inputs, and route coverage.
Maintain accurate records for fuel logs, incident reports, inspection logs, and compliance documentation.
Assist with interviewing, hiring, and onboarding new transportation staff.
Monitor route performance, passenger counts, and adjust service levels based on operational needs.
Ability to work independently and follow direction.
Ability to work flexible hours, including nights, weekends, holidays, and overtime
Strong problem-solving and decision-making abilities.
Strong leadership and team-building abilities.
CDL Requirements:
Valid Class A or B Commercial Driver's License (CDL) with Passenger Endorsement required.
Valid and unexpired DOT Medical Certificate required.
Minimum of 3 years of licensed driving experience.
Clean MVR meeting the following guidelines:
No more than one minor violation in the last 3 years Must pass drug screen and criminal background check.
Must be at least 20 years of age.
Physical Demands:
Ability to lift, push, and pull at least 50 pounds.
Ability to stand, walk, bend, and drive for extended periods.
Ability to work outdoors in all weather conditions.
Ability to assist passengers with luggage and ADA equipment when necessary
.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.
FLSA Status: Exempt
LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.
LAZ Parking participates in E-Verify.
$48k-75k yearly est. 11h ago
Senior Warehouse Manager
Innersense Organic Beauty 3.9
Tracy, CA jobs
Who We Are
Everyone has their own journey. For Greg and Joanne Starkman, their path was illuminated by their love for family, health and beauty for people and the planet. When the seasoned beauty professionals were learning to navigate busy careers and raising a family with a special-needs daughter, the most memorable advice they received was, “trust your inner sense."
Fueled by passion, personal purpose and a call to service, the visionary couple founded Innersense Organic Beauty in 2005, bringing the highest quality organic ingredients and pure actives to professional hair care.
Innersense Organic Beauty is an award-winning global leader in hair care with a complete range of safe, sustainable, and cruelty-free products that deliver pure performance and salon-quality results. As a B-Corp certified company, Innersense is committed to a path of integrity, transparency and wellbeing for people and the planet.
Senior Warehouse Manager
The Senior Warehouse Manager is a key member of the Operations leadership team, responsible for overseeing all warehouse, inventory, and customer operations functions across Innersense's headquarters and distribution centers. Reporting to the Director of Operations, this role provides strategic leadership to ensure world-class fulfillment, inventory accuracy, and customer service-while fostering a culture of safety, sustainability, and continuous improvement. This role directly manages the Sr. Operations Manager and Warehouse Lead, ensuring alignment across people, processes, and systems to deliver operational excellence.
Key Responsibilities
Leadership & People Development
Lead and develop a high-performing warehouse team, fostering accountability, engagement, and alignment with company values and B-Corp commitments.
Build organizational capability to support scalability and business growth through effective workforce planning, clear goal-setting, and continuous coaching.
Establish and track productivity goals aligned with company KPIs to drive operational excellence and employee development.
Safety, Compliance & GMP
Ensure full compliance with OSHA, GMP, and company safety standards through proactive programs, training, and regular audits.
Maintain a culture of safety and accountability, leading corrective actions and continuous improvement in all warehouse functions.
Oversee emergency preparedness, incident reporting, and corrective action planning to uphold a safe and compliant workplace.
Warehouse Operations & Fulfillment
Oversee all inbound and outbound operations to ensure timely, accurate, and compliant order fulfillment.
Collaborate with warehouse leadership to optimize workflows, apply lean methodologies (5S, Kanban, standard work), and improve key performance indicators including OTIF, cycle time, accuracy, and productivity.
Manage transportation negotiations and international shipping operations, balancing cost, service, and compliance with import/export requirements.
Inventory Management & Systems
Ensure inventory accuracy and integrity through cycle counts, audits, and reconciliation across NetSuite and RF Smart.
Identify and resolve root causes of discrepancies, implementing corrective actions in partnership with Finance and Operations.
Maintain high data quality to support financial accuracy and supply chain visibility.
Cross-Functional & Strategic Alignment
Partner cross-functionally with Supply Chain, Finance, Marketing, and Contract Manufacturing to align warehouse operations with business objectives.
Lead strategic initiatives related to warehouse expansion, automation, and technology enhancement to drive scalability, efficiency, and sustainability.
Champion innovation and process improvements that strengthen cost efficiency and customer satisfaction.
Other Duties as Assigned
Skills and Requirements:
Bachelor's degree in Supply Chain, Logistics, Business Administration, or related field - or equivalent experience.
8+ years of progressive experience in warehouse, logistics, or operations management, including leadership of 20+ employees.
Proven success in managing inventory, fulfillment, and distribution operations with a focus on accuracy, efficiency, and continuous improvement.
Skilled in negotiating domestic and international transportation contracts and managing global freight operations.
Strong understanding of OSHA and GMP standards in warehouse or manufacturing environments.
Demonstrated expertise in lean methodologies (5S, Kanban, one-piece flow) and process optimization.
Experience leading large-scale operational changes such as expansion, relocation, or automation.
Strategic, data-driven leader with strong analytical, communication, and cross-functional collaboration skills.
Proficiency with warehouse management systems (WMS); NetSuite and RF Smart preferred.
Strong vendor management and negotiation capabilities related to logistics and transportation.
About you:
You're a proactive and strategic leader who thrives in a fast-paced, purpose-driven environment. You inspire teams to perform at their best, balance operational excellence with people-first values, and drive continuous improvement while championing sustainability and safety.
This is a salaried, full-time, in-office position. This role will begin at our headquarters in Concord, California for a few months of training, then transition to Tracy, California, permanently.
Target Salary Based on Experience
The standard range for this position is $100,000 - $110,000 per year plus bonus
Compensation offered will be determined by factors such level, job-related knowledge, skills, experience, and competitive bonus achievement. Certain roles may be eligible for variable compensation and benefits.
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Innersense Organic Beauty offers a generous benefits package that includes: Competitive Compensation, Medical, Dental, Vision, Parental Leave, Flexible Spending Accounts, 401k program with match, Paid Time Off (including holidays and Volunteer Days) for all eligible employees. Applicants must be at least 18 years old to apply.
Innersense Organic Beauty is an equal opportunity employer. We value a culture of inclusion and diversity within our workforce and are committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, race, and any other characteristic protected by State and Federal law.
We thank you for your interest in a career opportunity with Innersense Organic Beauty. Due to high volume, only those applicants selected for an interview will be contacted.
$44k-80k yearly est. 1d ago
Distribution Center Supervisor ( Navarre, OH)
Tractor Supply 4.2
Navarre, OH jobs
This position is responsible for leading and developing a team of hourly team members. This position is also responsible for establishing daily production goals and will monitor stands to improve performance within their assigned department.
Available Shifts:
10B Tuesday-Friday 4:30PM-2:30AM
12B saturday-Monday 6:00PM-6:00AM
Essential Duties and Responsibilities (Min 5%)
Provide visible leadership and drive a motivated, positive, productive workforce to ensure safety and quality standards are met.
Establish daily production goals and monitor intraday performance to achieve these goals.
Participate in root cause analysis to identify problems and seeking out opportunities for continuous improvement.
Identify, coach and develop team members through training, performance reviews, coaching, support and delegation as appropriate for their development level.
Observe Team Member activities and work methods, to recommend areas of opportunity.
Daily, weekly, and monthly preparation and planning to identify and prioritize action steps, set timelines, identify and allocate resources necessary to accomplish departmental objectives.
Communicate policies to team members and act as the primary information source for the team, maintaining compliance, consistency, and taking corrective action when needed.
Coordinate and monitor production standards, and develop programs to improve operational throughout.
Assist in training team members on distribution processes and equipment.
May lead or serve on cross-functional teams to develop network best practices focused on process improvement and leadership development
Required Qualifications
Experience
: Minimum of three (3) years in a multi-shift distribution center experience
Education
: Some college is preferred. Combination of education and experience will be considered.
Preferred knowledge, skills or abilities
Lead, manage, and develop a team of 15 to 60 TSC team members.
Ability to lead and develop people utilizing excellent communication skills
Ability to build relationships at various levels and influence decisions.
Working knowledge of logistics processes and methods to include flow, cost efficiencies, MHE equipment, safety and quality.
Analytical skills to include problem identification and resolution.
Working knowledge of a Windows based computer environment with the ability to develop and communicate reporting.
Working knowledge of warehouse management systems (WMS) and labor management systems.
Flexibility and willingness to change direction and focus as business needs dictate
Ability to work any shift and or department as required.
Work additional hours and or days as needed, particularly during high volume periods, to ensure that departmental objectives are accomplished.
Working Conditions
Duties include frequent alternate standing, walking, bending, stooping, and sitting, throughout the course of the shift
Required to work in a physical environment that is subject to temperature extremes, movement of mobile and fixed equipment, possible exposure to hazardous products, dust and other conditions associated with a warehouse operation
Physical Requirements
It is essential that you have the physical and mental stamina and ability to move throughout the distribution center and outdoor areas quickly and safely.
It is essential to operate all equipment related to their job duties efficiently, safely, properly and accurately; and to provide the highest level of customer service.
Ability to move and transfer merchandise, weighing up to 50-75 pounds, throughout the distribution center.
Ability to frequently lift or reach merchandise overhead.
Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders for up to 12 hours.
Ability to move throughout the distribution center for an entire shift.
Ability to safely access all areas of the distribution center, including stairs and all levels/floors.
Ability to operate and use all equipment necessary (e.g. dolly, hand truck, MHE, battery changer, computer or equivalent, etc.).
Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper MHE (e.g. pallet jack, forklift, etc.)
Ability to read, write, and count accurately to complete all documentation.
Ability to utilize strong written and verbal communication skills to communicate effectively with team members.
Ability to process information / handle merchandise in a safe manner, according to distribution center and OSHA safety rules and regulations.
Ability to successfully complete all required training and certification.
Ability to drive or operate a vehicle for business needs.
Disclaimer
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.
Company Info
At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.
Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.
Please visit this link for more specific information about the benefits and leave policies applicable to the position you're applying for.
$39k-48k yearly est. 1d ago
Pharmacy Operations Manager
Walgreens 4.4
Peru, IL jobs
Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
Customer Experience
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
Operations
Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
Accountable for completion of non-clinical patient calls.
Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
People & Performance Management
Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
Training & Personal Development
Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
Communication
Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager
Basic Qualifications
High School Diploma, GED, or equivalent.
PTCB or ExCPT certification (except in Puerto Rico).
Has one year of work experience as a pharmacy technician in a retail or hospital setting.
Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
Requires willingness to work flexible schedule, including evening and weekend hours.
Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
Preferred Qualifications
Previous people management/ leadership experience.
Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: Hourly
$22.5-31 hourly 1d ago
Pharmacy Operations Manager
Walgreens 4.4
Cleveland, OH jobs
Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
Customer Experience
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
Operations
Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
Accountable for completion of non-clinical patient calls.
Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
People & Performance Management
Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
Training & Personal Development
Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
Communication
Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager
Basic Qualifications
High School Diploma, GED, or equivalent.
PTCB or ExCPT certification (except in Puerto Rico).
Has one year of work experience as a pharmacy technician in a retail or hospital setting.
Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
Requires willingness to work flexible schedule, including evening and weekend hours.
Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
Preferred Qualifications
Previous people management/ leadership experience.
Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: Hourly
$22.5-31 hourly 1d ago
Back-End Operations Manager
Worthington Products Inc. 3.8
East Canton, OH jobs
Warehouse, Inventory & Fulfillment Operations Our Back-End Operations Manager goes beyond traditional warehouse management. Please make sure you read the following details carefully before making any applications. You are reponsible for ensuring that what we ship is corect, what we promise is honored, and what we record in our systems reflects reality.
This hands on role includes shipping, receiving, inventory, assembly, and property upkeep.
You'll work alongside a tight-knit team, not behind a desk. xevrcyc
This role is ideal for someone who takes pride in clean, efficient workspaces... someone who can lead, organize, and still isn't above sweeping the floor when needed.
$58k-101k yearly est. 1d ago
Pharmacy Operations Manager
Walgreens 4.4
Bloomington, IL jobs
Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
Customer Experience
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
Operations
Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
Accountable for completion of non-clinical patient calls.
Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
People & Performance Management
Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
Training & Personal Development
Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
Communication
Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager
Basic Qualifications
High School Diploma, GED, or equivalent.
PTCB or ExCPT certification (except in Puerto Rico).
Has one year of work experience as a pharmacy technician in a retail or hospital setting.
Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
Requires willingness to work flexible schedule, including evening and weekend hours.
Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
Preferred Qualifications
Previous people management/ leadership experience.
Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: Hourly
$22.5-31 hourly 1d ago
Distribution Center Supervisor
Tractor Supply 4.2
Waverly, NE jobs
This position is responsible for leading and developing a team of hourly team members. This position is also responsible for establishing daily production goals and will monitor stands to improve performance within their assigned department.
Essential Duties and Responsibilities (Min 5%)
Provide visible leadership and drive a motivated, positive, productive workforce to ensure safety and quality standards are met.
Establish daily production goals and monitor intraday performance to achieve these goals.
Participate in root cause analysis to identify problems and seeking out opportunities for continuous improvement.
Identify, coach and develop team members through training, performance reviews, coaching, support and delegation as appropriate for their development level.
Observe Team Member activities and work methods, to recommend areas of opportunity.
Daily, weekly, and monthly preparation and planning to identify and prioritize action steps, set timelines, identify and allocate resources necessary to accomplish departmental objectives.
Communicate policies to team members and act as the primary information source for the team, maintaining compliance, consistency, and taking corrective action when needed.
Coordinate and monitor production standards, and develop programs to improve operational throughout.
Assist in training team members on distribution processes and equipment.
May lead or serve on cross-functional teams to develop network best practices focused on process improvement and leadership development
Required Qualifications
Experience
: Minimum of three (3) years in a multi-shift distribution center experience
Education
: Some college is preferred. Combination of education and experience will be considered.
Preferred knowledge, skills or abilities
Lead, manage, and develop a team of 15 to 60 TSC team members.
Ability to lead and develop people utilizing excellent communication skills
Ability to build relationships at various levels and influence decisions.
Working knowledge of logistics processes and methods to include flow, cost efficiencies, MHE equipment, safety and quality.
Analytical skills to include problem identification and resolution.
Working knowledge of a Windows based computer environment with the ability to develop and communicate reporting.
Working knowledge of warehouse management systems (WMS) and labor management systems.
Flexibility and willingness to change direction and focus as business needs dictate
Ability to work any shift and or department as required.
Work additional hours and or days as needed, particularly during high volume periods, to ensure that departmental objectives are accomplished.
Working Conditions
Duties include frequent alternate standing, walking, bending, stooping, and sitting, throughout the course of the shift
Required to work in a physical environment that is subject to temperature extremes, movement of mobile and fixed equipment, possible exposure to hazardous products, dust and other conditions associated with a warehouse operation
Physical Requirements
It is essential that you have the physical and mental stamina and ability to move throughout the distribution center and outdoor areas quickly and safely.
It is essential to operate all equipment related to their job duties efficiently, safely, properly and accurately; and to provide the highest level of customer service.
Ability to move and transfer merchandise, weighing up to 50-75 pounds, throughout the distribution center.
Ability to frequently lift or reach merchandise overhead.
Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders for up to 12 hours.
Ability to move throughout the distribution center for an entire shift.
Ability to safely access all areas of the distribution center, including stairs and all levels/floors.
Ability to operate and use all equipment necessary (e.g. dolly, hand truck, MHE, battery changer, computer or equivalent, etc.).
Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper MHE (e.g. pallet jack, forklift, etc.)
Ability to read, write, and count accurately to complete all documentation.
Ability to utilize strong written and verbal communication skills to communicate effectively with team members.
Ability to process information / handle merchandise in a safe manner, according to distribution center and OSHA safety rules and regulations.
Ability to successfully complete all required training and certification.
Ability to drive or operate a vehicle for business needs.
Disclaimer
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.
Company Info
At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.
Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.
Please visit this link for more specific information about the benefits and leave policies applicable to the position you're applying for.
$35k-42k yearly est. 1d ago
Pharmacy Operations Manager
Walgreens 4.4
Spokane Valley, WA jobs
Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
Customer Experience
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
Operations
Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
Accountable for completion of non-clinical patient calls.
Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
People & Performance Management
Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
Training & Personal Development
Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
Communication
Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager
Basic Qualifications
High School Diploma, GED, or equivalent.
PTCB or ExCPT certification (except in Puerto Rico).
Has one year of work experience as a pharmacy technician in a retail or hospital setting.
Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
Requires willingness to work flexible schedule, including evening and weekend hours.
Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
Preferred Qualifications
Previous people management/ leadership experience.
Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: Hourly
$22.5-31 hourly 6d ago
Distribution Center Supervisor
Tractor Supply 4.2
Pendleton, IN jobs
SHIFT: 12A Saturday-Monday 6AM-6PM
This position is responsible for leading and developing a team of hourly team members. This position is also responsible for establishing daily production goals and will monitor stands to improve performance within their assigned department.
Essential Duties and Responsibilities (Min 5%)
Provide visible leadership and drive a motivated, positive, productive workforce to ensure safety and quality standards are met.
Establish daily production goals and monitor intraday performance to achieve these goals.
Participate in root cause analysis to identify problems and seeking out opportunities for continuous improvement.
Identify, coach and develop team members through training, performance reviews, coaching, support and delegation as appropriate for their development level.
Observe Team Member activities and work methods, to recommend areas of opportunity.
Daily, weekly, and monthly preparation and planning to identify and prioritize action steps, set timelines, identify and allocate resources necessary to accomplish departmental objectives.
Communicate policies to team members and act as the primary information source for the team, maintaining compliance, consistency, and taking corrective action when needed.
Coordinate and monitor production standards, and develop programs to improve operational throughout.
Assist in training team members on distribution processes and equipment.
May lead or serve on cross-functional teams to develop network best practices focused on process improvement and leadership development
Required Qualifications
Experience
: Minimum of three (3) years in a multi-shift distribution center experience
Education
: Some college is preferred. Combination of education and experience will be considered.
Preferred knowledge, skills or abilities
Lead, manage, and develop a team of 15 to 60 TSC team members.
Ability to lead and develop people utilizing excellent communication skills
Ability to build relationships at various levels and influence decisions.
Working knowledge of logistics processes and methods to include flow, cost efficiencies, MHE equipment, safety and quality.
Analytical skills to include problem identification and resolution.
Working knowledge of a Windows based computer environment with the ability to develop and communicate reporting.
Working knowledge of warehouse management systems (WMS) and labor management systems.
Flexibility and willingness to change direction and focus as business needs dictate
Ability to work any shift and or department as required.
Work additional hours and or days as needed, particularly during high volume periods, to ensure that departmental objectives are accomplished.
Working Conditions
Duties include frequent alternate standing, walking, bending, stooping, and sitting, throughout the course of the shift
Required to work in a physical environment that is subject to temperature extremes, movement of mobile and fixed equipment, possible exposure to hazardous products, dust and other conditions associated with a warehouse operation
Physical Requirements
It is essential that you have the physical and mental stamina and ability to move throughout the distribution center and outdoor areas quickly and safely.
It is essential to operate all equipment related to their job duties efficiently, safely, properly and accurately; and to provide the highest level of customer service.
Ability to move and transfer merchandise, weighing up to 50-75 pounds, throughout the distribution center.
Ability to frequently lift or reach merchandise overhead.
Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders for up to 12 hours.
Ability to move throughout the distribution center for an entire shift.
Ability to safely access all areas of the distribution center, including stairs and all levels/floors.
Ability to operate and use all equipment necessary (e.g. dolly, hand truck, MHE, battery changer, computer or equivalent, etc.).
Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper MHE (e.g. pallet jack, forklift, etc.)
Ability to read, write, and count accurately to complete all documentation.
Ability to utilize strong written and verbal communication skills to communicate effectively with team members.
Ability to process information / handle merchandise in a safe manner, according to distribution center and OSHA safety rules and regulations.
Ability to successfully complete all required training and certification.
Ability to drive or operate a vehicle for business needs.
Disclaimer
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.
Company Info
At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.
Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.
Please visit this link for more specific information about the benefits and leave policies applicable to the position you're applying for.
$38k-46k yearly est. 1d ago
Pharmacy Operations Manager
Walgreens 4.4
Portland, OR jobs
Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
Customer Experience
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
Operations
Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
Accountable for completion of non-clinical patient calls.
Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
People & Performance Management
Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
Training & Personal Development
Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
Communication
Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager
Basic Qualifications
High School Diploma, GED, or equivalent.
PTCB or ExCPT certification (except in Puerto Rico).
Has one year of work experience as a pharmacy technician in a retail or hospital setting.
Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
Requires willingness to work flexible schedule, including evening and weekend hours.
Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
Preferred Qualifications
Previous people management/ leadership experience.
Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: Hourly
A leading home goods retailer in San Francisco is seeking a Manager of Talent Operations. This role focuses on managing employee relocation, expense tracking, and compliance within the HR department. The ideal candidate will have a background in HR operations with at least 3 years of experience. The position offers a competitive salary and a variety of benefits, including health insurance and a 401(k) plan.
#J-18808-Ljbffr
$77k-123k yearly est. 5d ago
Pharmacy Operations Manager
Walgreens 4.4
Laguna Niguel, CA jobs
Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
Customer Experience
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
Operations
Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
Accountable for completion of non-clinical patient calls.
Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
People & Performance Management
Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
Training & Personal Development
Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
Communication
Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager
Basic Qualifications
High School Diploma, GED, or equivalent.
PTCB or ExCPT certification (except in Puerto Rico).
Has one year of work experience as a pharmacy technician in a retail or hospital setting.
Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
Requires willingness to work flexible schedule, including evening and weekend hours.
Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
Preferred Qualifications
Previous people management/ leadership experience.
Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: Hourly
$22.5-31 hourly 1d ago
Campus Bookstore Operations Manager
Barnes & Noble Education, Inc. 4.5
Boston, MA jobs
A major retail company is seeking a Retail Department Manager at their Boston campus bookstore. The ideal candidate will oversee store operations, ensuring exceptional customer service and proper merchandising. Responsibilities include managing daily operations, supporting staff, and maintaining a pleasant sales environment. Candidates should have at least 2 years of retail management experience and excellent interpersonal skills. The position offers a pay range of $19.00 - $23.75 per hour, requiring full-time availability.
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$19-23.8 hourly 2d ago
Operations Manager
Twin City Staffing 4.5
Monticello, MN jobs
Twin City Staffing is seeking an experienced operations manager / plant manager to lead daily plant operations and champion a culture of safety, quality, and continuous improvement in Monticello, MN. This role is ideal for a hands-on leader who excels at developing teams, strengthening processes, and driving operational performance in a manufacturing environment.
Location: Monticello, MN
Pay: $100,000 - $140,000/year
(based on experience)
Shift: Full-time, first shift with a flexible start time of 7:00 AM or 9:00 AM, Monday - Friday
Benefits of the operations manager / plant manager:
Health, dental, and vision insurance
Paid time off (PTO)
Company-provided life and AD&D insurance
401(k): Match up to 4.5% (up to 9% total overall)
Health Savings Account (HSA)
Accidental, disability, and critical care insurance
Opportunities for career growth and development
Duties of the operations manager / plant manager:
Lead and support a diverse operations team
Manage production planning, scheduling, and workflow to meet delivery targets
Recruit, hire, and develop team members
Conduct performance evaluations and guide ongoing employee development
Provide quarterly coaching, goal alignment, and accountability follow-through
Implement and advance continuous improvement initiatives using LEAN principles
Conduct GEMBA walks to identify process opportunities and remove roadblocks
Support and uphold quality systems and compliance, including ISO-based environments
Requirements of the operations manager / plant manager:
5+ years of supervisory experience in a manufacturing setting
Background in ISO standards, LEAN Manufacturing, GEMBA, or Continuous Improvement
Proven leadership in hiring, coaching, performance management, and team development
Strong planning, scheduling, and operational execution capabilities
Additional Information:
For questions or to apply for the operations manager / plant manager position, please contact Matt at 763-571-7077.
EOE: Twin City Staffing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
$100k-140k yearly 1d ago
Operations Manger F/T
Michaels Stores 4.3
Troy, MI jobs
Store - DET-TROY, MI
Lead the operational processes to deliver sales and profits while protecting our assets. Provide a well merchandised and well in-stock store by leading and supporting inventory management processes. Lead a team of well-trained team members to deliver a customer centric shopping experience. Deliver friendly customer service.
Major Activities
Assist Store Manager in planning and supporting the scheduling and execution of store workload.
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results
Support and participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
Achieve your KPI's; manage your team to achieve their role KPI's
Manage the visual merchandising standards in store and execution of feature space and seasonal layouts
Manage and execute the inventory management processes in store
Manage and execute merchandise operations and Omni channel processes
Manage and execute shrink and safety programs.
Train, observe and coach the team to achieve results; participate in the performance management process of your team; support Talent Development; utilize the leadership competencies for continued self-development
Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for others
Serve as Manager on Duty (MOD)
Acknowledge customers, help locate product and provide solutions
Cross trained in Custom Framing selling and production
Assist with Omni channel processes
Other duties as assigned
Preferred Type of experience the job requires
* Retail management leadership experience
Physical Requirements
Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching and stretching
Lifting heavy boxes and accessing high shelves by ladder or similar equipment
If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation
Work Environment
* Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press ; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
$56k-93k yearly est. 4d ago
Distribution Manager
J&J Snack Foods 4.3
Weston, FL jobs
As a leader and innovator in the snack food industry for over 50 years, J&J Snack Foods provides branded snack foods to foodservice and retail supermarket outlets across the U.S. Its products include such icons as SUPERPRETZEL, ICEE, and Dippin' Dots along with other key brands like LUIGI'S Real Italian Ice, The Funnel Cake Factory Funnel Cakes, and Hola Churros. J&J also has a strong presence in bakery providing cakes, cookies, and pies to some of the largest grocery and convenience retailers in industry. Our company continues to deliver record sales led by a talented team and a commitment to “Fun Served Here”.
Oversees all aspects of distribution operations. Develops, maintains excellent customer and vendor relationship. Develops policies and procedures for distribution processes to ensure optimization and compliance with established standards and regulations. Demonstrate expertise in a variety of the field's concepts, practices, and procedures. Utilize extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Ensures that goods are dispatched on time to the appropriate destinations and in the expected quantities.
ESSENTIAL FUNCTIONS:
Assist Top management with all operational functions.
Assist Research and Development.
Develop policies and procedures for distribution processes as needed to satisfy Corporate and customer needs.
Direct Administrative personnel.
Ensure optimization and compliance with established standards and regulations.
Demonstrate expertise in a variety of the field's concepts, practices, and procedures.
Develop and maintain good customer rapport.
Assist Customer with logistics.
Assign work and monitor productivity to ensure high standard of quality, accuracy, efficiency, and housekeeping.
Manage multiple cost centers.
Ensure that the timely, accurate and damaged-free handling of finished goods are accomplished while adhering to safety and quality standards. (AIB, SQF, JSA)
Promote safety in work processes and employee performance by supporting company safety programs and following the monthly safety-training schedule.
Develop working rapport with customers vendor (Penske, Omni, Bimbo etc.)
Foster a team environment that is action and results oriented.
Process strong problem identification, resolution, and improvement ability.
Assist in dealing with employee relation issues that arise in the assigned functional areas.
Carry out developmental coaching and disciplinary actions as appropriate.
US Salary Pay Range
$65,000 - $80,000 USD
Disclaimer: This position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
EEO Statement: J&J Snack Foods Corp.is an equal opportunity employer and prohibits discriminatory employment actions against, and treatment of, employees and applicants for employment based on actual or perceived Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, national origin, ethnicity, alienage, religion or creed, gender, gender identity, pregnancy, marital status, sexual orientation, citizenship, genetic disposition or characteristics, disability or veteran's status, sex offenses, prior record of arrest or conviction, genetic information or predisposing genetic characteristic, status as a victim or witness of domestic violence, sex offenses or stalking and unemployment status.
$65k-80k yearly Auto-Apply 60d+ ago
Director, Operations & Logistics
Title Nine Sports Inc. 3.1
Richmond, CA jobs
Woman-run and owned since 1989, Title Nine has been outfitting and inspiring women to take risks both big and small, lead in their communities, and seek their own adventures.
About the Role
T9 is looking for a Director, Operations and Logistics to join our team. Reporting directly to our CFO/COO, the Director, Operations and Logistics will be responsible for taking Title Nine's company strategies and turning them into actionable operating efficiencies in our Distribution Center while also providing oversight to our Customer Support Team. With an overall focus on operational excellence, inventory integrity, and continuous improvement as Director, Operations and Logistics you will be hands-on owning the full lifecycle of goods - from inbound receipt to final-mile delivery, while providing support, resources, and knowledge to your team.
This is a full-time (Mon-Fri), on-site role working primarily at our Distribution Center in Richmond, CA, with regular weekly visits to our Company Headquarters in Emeryville, CA.
Key responsibilities include:
Establish and execute the strategic direction for Title Nine's distribution, warehousing and logistics functions, ensuring efficient and effective processes.
Collaborate with Title Nine's leadership team to provide expertise and guidance on supply chain activities.
Drive operational efficiency in the DC by optimizing labor planning, warehouse organization and inbound and outbound logistics
Ensure departmental goals, budgets and project plans are inline with company goals and objectives, with heavy emphasis on reducing cost per shipment and improving order cycle time.
Partner with other departments (e.g. Marketing, IT, Inventory Planning, Finance) to deliver operations resulting in a best in class experience for our customers.
Leverage systems (WMS/ERP), processes, documentation and metrics to lead, empower, mentor and coach the DC and Customer Support leadership through day-to-day activities.
Track, record and analyze daily / weekly / monthly key performance metrics vs plan. Adjust operations as necessary to ensure that the Operations function contributes to achieving company goals.
Own vendor relationships and negotiate key contracts related to Fulfillment (ie. warehouse supplies), Logistics (ie. small parcel carriers) and Customer Service (CX Platform).
Oversee all domestic inbound transportation, outbound parcel/LTL shipping and returns freight, including developing routing, packaging and ship method strategies that balance cost and customer satisfaction.
Own and analyze total freight spend; identify drivers of cost increases and recommend corrective actions
Design and implement an inventory control strategy (including cycle counting programs) that reduces discrepancies, improves accuracy and strengthens operational efficiency
Partner with the IT department to troubleshoot operational issues and drive technology enhancements, automation opportunities, and system improvements that increase scalability and efficiency
Provide high level oversight to the Customer Service function, ensuring the team has the necessary resources and support top level customer experience.
Perform additional related duties as assigned
About You
10+ years of related experience, including 3+ years in leadership. Previous experience in a high volume warehouse, distribution center, or e-commerce fulfillment environment is required
Extensive knowledge of principles, procedures and best practices in, logistics, distribution, warehousing, inventory control, returns processing.
Ability to work at a “hands on” level, problem solving and supporting the daily DC operations, while also bringing a strategic point of view for overall operational excellence and mid to longer term resource allocation and prioritization.
Strong proficiency in Warehouse Management Systems (WMS) and ERP logic
A customer-centric mindset that understands how DC performance directly impacts the end user.
Strong management and leadership skills with a track record of successfully developing high-potential employees in a warehouse setting.
Excellent analytical and creative-problem solving skills, strong ability to work with data to drive insights and decisions
Ability to successfully navigate tough discussions, manage through ambiguity and hold stakeholders accountable
Highly collaborative and works with others in a manner that fosters a results-focused culture where people want to do their best. Equally comfortable working with executive leaders as you are working with line-level staff
Experience managing both exempt and non-exempt workforce management; experience with mulit-lingual workplaces is a plus
Direct experience with parcel carriers, including rate negotiation and performance evaluation, is strongly preferred
Strong attention to detail with the ability to multitask and manage competing priorities
Proficiency with MS Office, Google Suite, ERP, and WMS platforms
Our Benefits
Medical, Dental, Vision, and Life Insurance
Unlimited Paid Time Off plus 14 paid Holidays (including your birthday!)
401(K) with employer match
Paid Parental Leave policy
The Title Nine Product Knowledge program: where you'll receive free T9 products for your first 12 months (to get you up to speed on our product line)
A generous employee discount on Title Nine Products and other industry “Pro Deals”
A Bike Bucks & Carpooling rewards program