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  • Document Control Specialist

    Access Vascular 4.2company rating

    Pinehurst, MA job

    Provides for the creation and development of medical device design and quality documentation as well as the management and control of our Quality Management System, including the documents, records and associated processes. Works with technical teams to establish criteria and best practices for document development, management, and change control. Establishes and maintains a central repository, including history files, for all controlled Quality & Regulatory documents and records. Perform various duties essential to the implementation and execution of our electronic documentation system, including coordinating efforts for the control of new and updated Quality System procedures for ISO/QMSR. ESSENTIAL JOB RESPONSIBILITIES AND DUTIES INCLUDE Ensure the consistency and quality of AVI product, process, and policy documentation in strict compliance to corporate policies, regulations and standards, from document creation to hard-copy and electronic filing to document obsolescence Assist technical team in the use of documentation standards, such as protocols, reports, procedures, material and assembly specifications, customer documentation, and product labeling. Ensure the consistency and quality of documents with the change control process. Identify, generate and publish Quality metric reports related to Document Control and Training. Facilitates the effective processing of quality system documents to ensure they are maintained and archived in an organized and retrievable state (manual or electronic) for accountability and access for any regulatory body. Establishes and maintains library of product and process-related reference standards, regulations, guidances, clinical articles and journals. Support the AVI Quality Management System as required, including continuously streamlining and improving QMS procedures and supporting Internal and External Audits. REQUIREMENTS A minimum of 3 years of experience in a medical device design/manufacturer environment responsible for documentation control. Minimum of an Associate's Degree in a Science or Technical discipline. Multiple certifications specific to medical device quality and/or standards may be considered for a non-degreed professional, along with equivalent industry experience. Familiarity with documents that support the following in a medical device environment: new product development (protocols, reports, software, validation data, Design History Files), quality system (procedures, forms, quality records), and manufacturing (Device Master Record, Bills of Material, routers, procedures, Device History Records) documentation Past experience with electronic documentation control systems Exposure of 21 CFR Part 11 and Computer/Quality System Software management methods preferred Strong verbal and written communication skills and effective interpersonal skills. Ability to multitask, prioritize and meet deadlines. Must to be to work independently or as part of a team Experience in data entry, handling electronic files Above average organizational skills, detail-oriented while being flexible, able to adapt to changing priorities is required. Proficiency with Microsoft Office, Access, Visio, Project Proficiency with technical document source applications such as Adobe Acrobat, Framemaker, SolidWorks, Illustrator is highly recommended.
    $40k-51k yearly est. Auto-Apply 4d ago
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  • Head of Customer Success and Support

    Onramp Technology, Inc. 2.8company rating

    Boston, MA job

    About OnRamp OnRamp transforms B2B customer onboarding into a revenue driver. Our platform automates workflows, streamlines playbooks, and accelerates time-to-value, helping enterprises reduce onboarding time by up to 70%. Backed by leading investors and trusted by Fortune 15 companies, we're redefining how companies bring new customers online. The Role As Head of Customer Success and Support at OnRamp, you will own all post‑sales customer facing teams: Onboarding, Customer Success, Support, and Customer Education. You will play a pivotal role in shaping our direction and delivering results that drive our company success as part of a growing team. You will collaborate closely across all company functions to ensure cross‑functional alignment with customer needs and business goals. Responsibilities Lead all aspects of our customer‑facing post sales strategy, operations, and process development Own target attainment for NRR including both renewal and expansion quota. Manage a growing team of CSMs and Support staff, providing coaching, mentoring, and development Regularly engage and build executive level relationships with customers Collaborate with leadership across the company as required to align operations with our strategic initiatives and business plan Set quarterly CS team priorities by sequencing initiatives based on customer and revenue impact, and translate those priorities into scoped projects with clear owners, timelines, and success metrics Collaborate with Product and Engineering on customer escalation and ticket resolution process Collaborate with Product and Marketing on customer facing programs such as Beta Programs, Customer references and reviews, and Case‑Study development Collaborate with Sales and Product Management to assess Enterprise prospect requirements and any service requirements resulting from those requirements Communicate customer needs and issues, as well as internal initiatives to relevant internal and external stakeholders, fostering transparency, buy‑in and excitement Drive internal usage of the OnRamp platform in our own onboarding and customer lifecycle management Collaborate with Marketing to create and promote thought leadership content Qualifications and Experience Experience as a CSM in a B2B SaaS company Experience building and leading a growing team Experience with all post‑sales SaaS functions Experience with SMB, Mid‑Market, and Enterprise customers Strong analytical and problem‑solving skills, with the ability to assess risks and make data‑informed decisions. Exemplary communication and collaboration skills, with the ability to influence stakeholders and drive consensus. Proficiency with CRM (e.g., Salesforce, Hubspot) and popular productivity/workflow tools (e.g., JIRA) as well as familiarity and comfort supporting customer use of technical features such as integrations, webhooks, APIs, and similar technologies Strong process design skills Exceptional executive level customer facing communication, issue resolution, and expansion sales skills High comfort level with ambiguity and working on a small team in a fast moving environment. Why OnRamp Work directly with enterprise and mid‑market clients, including Fortune 15 companies Join a high‑growth SaaS company backed by top‑tier investors Be part of a collaborative, ownership‑driven culture Highly competitive cash compensation, equity, and benefits Boston‑based, 5 days a week in‑office OnRamp is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. OnRamp considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. OnRamp is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please don't hesitate to let us know. #J-18808-Ljbffr
    $41k-50k yearly est. 1d ago
  • VP, Real Estate Acquisitions & Sourcing Leader

    Shine Associates, LLC 4.0company rating

    Boston, MA job

    A real estate investment firm based in Boston is seeking a Vice President, Acquisitions. This role involves sourcing and executing acquisitions, supporting senior teams, and preparing financial analyses. Candidates should have 5-10 years of experience, proficiency in cash flow modeling, and a Bachelor's degree in finance or real estate. The position requires strong analytical and communication skills and involves extensive travel. #J-18808-Ljbffr
    $138k-203k yearly est. 3d ago
  • Atmospheric Science Expert (Masters/PhDs)

    Labelbox 4.3company rating

    Boston, MA job

    Environmental Science Expert - $90/hr Remote - Alignerr About the job At Alignerr, we partner with the world's leading AI research teams and labs to build and train cutting-edge AI models. Position: Environmental Science Expert (Masters/PhDs) Type: Hourly Contract Compensation: $75-$90 /hour Location: Remote Commitment: 10-40 hours/week Responsibilities Develop, solve, and review advanced environmental science problems with real-world relevance. Apply expertise in climate modeling, ecology, sustainability, or related areas to design complex problem statements. Collaborate asynchronously with AI researchers and domain experts to enhance AI model reasoning. Ensure scientific rigor, clarity, and depth across all deliverables. Requirements Master's or PhD in Atmospheric Science or a related field from a top U.S. university (or equivalent). Experience coding in Python or R for research or projects. Strong expertise in climate modeling, ecology, or sustainability. Exceptional written and verbal communication skills with strong attention to detail. Fluent in English and currently based in the U.S., Canada, New Zealand, U.K., or Australia. Preferred Prior experience with data annotation, data quality, or evaluation systems Application Process Submit your resume Complete a short screening Project matching and onboarding PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity. #J-18808-Ljbffr
    $75-90 hourly 5d ago
  • Executive Assistant to Chief Executive Officer

    J.Hilburn 4.2company rating

    Lewisville, TX job

    The Executive Assistant to the CEO to provide administrative, operational, and strategic support to the CEO in support of achieving the Company's outcomes through effective and efficient working relationships with the Owner's representatives, their Senior Leadership Team (SLT) direct reports, Home Office Staff, J. Hilburn field representatives, vendors, and other external parties as needed. Core Accountabilities and Responsibillities Executive Support: Scheduling and Coordination: Manages the CEO's calendar, including scheduling meetings, prioritizing requests, and resolving conflicts. Screens and prioritizes emails, calls, and correspondence on behalf of the CEO. Prepares briefings, agendas, and supporting documents ahead of meetings. Creates work reminders to ensure the CEO's time is managed daily, weekly, and monthly to achieve their work output targets. Co-ordinates the communication and logistics arrangements for internal and external meetings. Ensures the CEO is well-prepared and equipped for internal and external meetings. Operational Efficiency: Anticipates the CEO's needs and proactively solves problems before they arise. Streamlines daily work processes to improve time management and communication flow. Organize documents (hard and soft copies as required) in an easily retrievable way. Organizes and maintains up-to-date contacts in an easily retrievable and accessible way. Manages company travel, logistics, expense reimbursements, memberships, subscriptions, and other such administrative arrangements for the CEO. Assists with personal and/or family logistics as required. Communication and Coordination Communications Coordination: Acts as the first point of contact between the CEO and internal and external stakeholders. Drafts, reviews, edits, and, when approved, circulates presentations, reports, minutes of meetings, and other such information as required. Maintain CEO Representation: Represents the CEO in meetings, responds to correspondence, reaches out to parties on behalf of the CEO, and performs other such representations as required. Projects and Events Company Projects: Co-ordinates cross-departmental initiatives at the CEO's direction. Monitors and reports on projects directly linked to the CEO's deliverables to flag issues and ensure that progress is on time and in line with the CEO's priorities. Assists with research, data-gathering, and analyses to inform CEO and SLT decision-making where required. CEO-led Events: Supports the design of the event, and when approved, sources appropriate venues and suppliers. Manages the communication and logistical arrangements. Participates and provides support at events as required. Executive Relationships Management Ownership Coordination: Coordinates with Ownership Executive Assistants (EAs) on joint J. Hilburn and Ownership projects, events, meetings, and other such initiatives. Manages the communication and communication arrangements as assigned. Participates and provides support at events, meetings, and other such initiatives as required. VIP Relationships: Builds and maintains strong relationships with key external and internal partners and leaders. Serves as an Ambassador for the CEO and the Company, in promoting the Company's direction, Client Value Proposition, and core values. Handles VIP interactions with professionalism and discretion. superior business results. Required Education and Experience Undergraduate degree, preferable in Business Administration or a related field. 5 years of proven experience as an Executive Assistant to the CEO or next level down. Exceptional organizational, communication, and problem-solving skills. Strong relationship-building skills. Proven ability to handle confidential information with discretion. Professional presence.
    $53k-77k yearly est. 4d ago
  • Senior Full-Stack Engineer, AI Enablement & Automation Lead

    Klaviyo Inc. 4.2company rating

    Boston, MA job

    A leading tech company in Boston is seeking a Senior Full Stack Engineer to join their AI Enablement Team. You'll drive AI adoption while designing and building innovative engineering tools aimed at improving efficiency. Ideal candidates should have over 5 years of full stack development experience, expertise in front-end technologies and AI/ML frameworks, and strong AWS knowledge. This position offers a competitive salary range from $152,000 to $228,000, with opportunities for career growth and the chance to shape the future of engineering at the company. #J-18808-Ljbffr
    $152k-228k yearly 3d ago
  • Director of Continuous Improvement - Business Processes

    Northeastern University 4.5company rating

    Boston, MA job

    .Director of Continuous Improvement - Business Processes page is loaded## Director of Continuous Improvement - Business Processeslocations: Boston, MA (Main Campus)time type: Full timeposted on: Posted 2 Days Agojob requisition id: R134434**About the Opportunity****JOB SUMMARY**Lead business process optimization initiatives across our Finance organization, with a focus on leveraging SaaS technologies and emerging technology such as Agentic AI. This role will champion a culture of continuous improvement, driving efficiency, scalability, and operational excellence across our finance systems, workflows, and cross-functional processes.The ideal candidate is a data-driven leader who can blend business acumen, process redesign, and technology enablement with a collaborative open communication style to scale our finance operations in a high-growth, SaaS environment.**MINIMUM QUALIFICATIONS**Bachelor's degree in Finance, Business, Engineering, or related field and eight to ten years of related experiencerequired.Preferred: CPA, CMA, or MBA 10+ years of Finance experience. Knowledge of or Workday Certified in HCM/PAY/FIN and experience with large complex project management.**KEY RESPONSIBILITIES & ACCOUNTABILITIES****Lead Continuous Improvement Initiatives 20%**Drive end-to-end process improvement strategies across finance and adjacent functions, including billing, revenue recognition, FP&A, accounting operations, and procurement**.****SaaS Optimization 20%**Evaluate and optimize the use of SaaS platforms (e.g., Workday, Jaeggar, ServiceNow, Adaptive Insights, etc.) to automate and streamline workflows.**Process Design & Documentation 20%**Design, document, and implement scalable finance processes aligned with business goals and compliance requirements.**Compliance & Controls:** Ensure that process improvements adhere to internal controls.**Cross-Functional Collaboration 20%****Change Management:** Lead change initiatives, foster user adoption of new tools/processes, and provide training where needed.**Leadership 20%**Build and lead a team of BSA's and change professionals focused on process excellence and operational transformation.**Position Type**Information Technology**Additional Information**Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit for more information.All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.**Compensation Grade/Pay Type:**115S**Expected Hiring Range:**$154,810.00 - $224,473.75*With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.*Founded in 1898, Northeastern is a global research university and the recognized leader in experiential lifelong learning. Our approach of integrating real-world experience with education, research, and innovation empowers our students, faculty, alumni, and partners to create worldwide impact.Our global university system provides our community and academic, government, and industry partners with unique opportunities to think locally and act globally. The system-which includes 14 campuses across the U.S., U.K., and Canada, 300,000-plus alumni, and 3,000 partners worldwide-serves as a platform for scaling ideas, talent, and solutions. The university's residential campuses for undergraduate and graduate degrees are located in Boston, London, and Oakland, California. Our research and graduate campuses are in the Massachusetts communities of Burlington and Nahant; Arlington, Virginia; Charlotte, North Carolina; Miami; Portland, Maine; Seattle; Silicon Valley, California; Toronto; and Vancouver.Northeastern's personalized, experiential undergraduate and graduate programs lead to degrees through the doctorate in 10 colleges and schools across our campuses. Learning emphasizes the intersection of data, technology, and human literacies, uniquely preparing graduates for careers of the future and lives of fulfillment and accomplishment. Our research enterprise, with an R1 Carnegie classification, is solutions oriented and spans the world. Our faculty scholars and students work in teams that cross not just disciplines, but also sectors-aligned around solving today's highly interconnected global challenges and focused on transformative impact for humankind. #J-18808-Ljbffr
    $154.8k-224.5k yearly 1d ago
  • Social Media Content Creator

    Rhino USA, Inc. 4.2company rating

    Austin, TX job

    Job Title: Social Media Content Creator Job Type: Full-time in office/ Onsite Rhino USA is looking for a creative and skilled Social Media Content Creator to capture, edit, and publish engaging short-form videos for TikTok, Instagram, Facebook, and YouTube Shorts, focusing on reach and community engagement. This role involves producing organic and paid ad content in collaboration with the marketing team. Support for long-form video, including filming at our project site (~25 mins SE of Austin), is a bonus. Must be Austin-local and comfortable filming on-site and in the field with vehicles, gear, and team members. Key Responsibilities Concept, film, edit, and publish high-performing short-form videos across TikTok, Reels, YouTube Shorts, and Facebook. Develop trend-aware concepts aligned with off-road culture and Rhino's brand voice, capturing product demos, BTS moments, team updates, events, and lifestyle content. Create paid ad variations (POV + product-focused) and collaborate with the marketing team on hooks, messaging, and visual tests. Film in-office, on-site, at events, and in the field while aligning with social calendars and optimizing for reach and engagement. Support filming at our Austin project site, capturing updates and milestone moments, with occasional long-form assistance as a bonus. Maintain strong lighting, sound, and composition standards, stay ahead of trends, organize footage, and contribute new ideas weekly. Qualifications Proven experience creating short-form content for TikTok, IG Reels, and YouTube Shorts (portfolio required). Strong video editing skills in mobile apps (CapCut, VN) or desktop software (Premiere Pro, Final Cut, CapCut, or DaVinci). Ability to shoot high-quality video using both smartphone, camera setups and drones. Solid understanding of camera, audio, and lighting equipment; eager to keep learning. Comfortable being behind or in front of the camera as needed. Fast, creative, resourceful - able to turn ideas into content quickly. Bonus: Long-form YouTube experience. Bonus: Off-road, outdoors, motorsports, automotive, or action-lifestyle experience. What We're Looking For We want someone who: Lives and breathes short-form content Understands why a video hooks viewers (and why it doesn't) Brings energy, creativity, and hands-on execution Thrives in fast-paced environments with daily filming Can step into long-form storytelling when needed Is excited to bring Rhino USA's world to life across platforms If you love capturing real moments, telling dynamic stories, and creating videos people actually want to watch - this role is for you. Compensation/ Benefits: Base Salary: $60,000- $65,000 Discretionary Performance Bonus: Paid out of company profits based on individual and company performance. Comprehensive health, dental, and vision insurance plans 401(k) retirement plan with company match program Paid time off (PTO) and sick leave 8 paid company holidays Employee product discounts and growth opportunities within a fast-scaling organization
    $60k-65k yearly 2d ago
  • Director, Nucleic Acid Chemistry - Oligo Process Innovation

    Alloy Therapeutics 3.8company rating

    Waltham, MA job

    A biotechnology ecosystem company in Waltham, MA is seeking a Director to Executive Director of Nucleic Acid Chemistry to lead an innovative team focusing on oligonucleotide-based therapeutics. This role involves overseeing process development and scale-up while ensuring compliance with GMP standards. The ideal candidate will have a Ph.D. in a relevant discipline and a strong background in oligonucleotide chemistry, with leadership experience. Competitive base salary and comprehensive benefits are provided, including unlimited PTO and wellness programs. #J-18808-Ljbffr
    $135k-186k yearly est. 4d ago
  • Senior Executive Business Partner

    Klaviyo Inc. 4.2company rating

    Boston, MA job

    At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. The Senior Executive Business Partner will provide business support to the SVP of GTM Operations and SVP of Worldwide Strategic Partnerships in our Go-To-Market organization. This is a great opportunity for a self‑motivated, organized, and eager project manager to work directly with members of our leadership team. Executive Business Partners at Klaviyo have insight into the vision and strategy of a leading tech company in hyper‑growth mode while having hands‑on impact on executing that vision. How You Will Make a Difference: A successful Executive Business Partner at Klaviyo will be a proactive, organized, initiative driven project manager and executive support coordinator who has a deep understanding of Klaviyo's business and the executive you support and the impact of major being driven. In this role you will: Oversee scheduling and calendar management for assigned executives, including working with executives to prioritize their time and attendance. Provide strategic input on executive level project management Manage the operational cadence of the organization you support to ensure that all pre‑planning, meeting scheduling, and follow‑ups are completed for major business initiatives throughout the year. Be the second set of eyes on all major business initiative planning and communication to ensure efficient allocation of resources and effective communication for cross‑functional collaborations. Attend meetings, take notes on action items, and follow up with content and deliverables as needed. Coordinate internal and external meetings including but not limited to team meetings, full staff meetings, all hands meetings, off‑site meetings, one‑on‑one meetings, meetings with stakeholders and customers, etc. Proactively manage correspondence and meeting priorities based on customer meetings, release cycles, fiscal calendars, current projects, team needs and events. Effectively interfaces with employees from other groups within Klaviyo and Senior Executives inside and outside the company, and recognizes key players within all organizations. Help set agendas and review content for leadership meetings Complete travel arrangements and expense reports for the executives you support. Take ownership of small projects as they come up for example, crafting team communications, creating slides for all hands, managing overall budget and plan events for the team within the budget requirements Willing to go above and beyond to manage changing calendar commitments and seamless global travel scheduling Ability to be in the office a minimum of 3 days a week in our hub locations may be required for this job Expectation to travel 10-15% as needed to support office events. Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.Continuously experiment with AI tools-testing, learning, and sharing insights to keep the team and organization ahead of the curve, as well as championing new applications that accelerate workflows and elevate quality responsibly.Apply AI fluency to streamline work, reallocate saved time and reinvest into more meaningful, high‑impact areas. Who You Are: You have 6 years experience in an executive administrative support role. Support in Operations, Sales Go To Market and Partnership Organizations preferred. You have experience supporting C‑level executives (highly preferred). You have experience booking travel and completing expense reports and maybe have experience holding your own corporate card (preferred). You have experience with managing customer related activities and high profile events such as managing event logistics, especially in a project manager capacity. You have experience and are proficient and well versed in using Google Suite, Slack, Zoom, and other communication technologies. You are intellectually curious and maintain a high level of confidentiality. You are proactive in anticipating the needs of the people you support and in obtaining the information you need to execute your projects. You have a team‑first mentality and have experience collaborating with key stakeholders on multiple projects. You are able to work independently and are a self‑starter. You are on a journey of continuous improvement, and you proactively seek and implement constructive feedback to level up your skills and knowledge You possess excellent verbal and written communication skills, ability to influence, and exceptional organizational skills and attention to detail. You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly new AI tools and workflows, finding ways to make your work smarter and more efficient. #LI‑Hybrid #LI‑BAILEY Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US #J-18808-Ljbffr
    $97k-166k yearly est. 3d ago
  • Principal Engineer, Enterprise Scalability

    Klaviyo Inc. 4.2company rating

    Boston, MA job

    At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. Be Klaviyo's senior IC for scale, you will report into a VP of Engineering and lead performance, reliability, multi‑region, and large‑tenant readiness. You'll drive platform‑wide architectural change, hunt bottlenecks and optimize systems, and partner across teams to productionize improvements. Given that this is an IC role with no direct reports; you will lead via technical depth, hands‑on impact, and crisp cross‑org alignment. What You'll Do Define enterprise scalability fitness functions (latency/throughput/error rates) and a scorecard; align teams to SLOs and budgets. Design/implement sharding and partitioning strategies, caching/back‑pressure, multi‑region readiness, and high‑volume migration paths. Build lightweight enablement: benchmarks, profiling harnesses, reproducible testbeds; pair with teams to land fixes. Lead scalability reviews and readiness gates that accelerate-not block-delivery; drive incident deep dives tied to systemic fixes. Communicate clearly to execs and engineers, tying technical work to business impact and customer outcomes. Integrate AI into scale and resiliency work-from proactive anomaly detection to synthetic load and guided runbooks-so performance improvements stick and incidents don't repeat. Who You Are Experience: 12+ years scaling multi‑tenant SaaS with a reputation for removing major bottlenecks and proving impact with data. Technical expertise: Performance engineering, capacity planning, sharding/partitioning, caching/back‑pressure, multi‑region readiness, and high‑volume migrations; you turn hotspots into robust patterns. AI tools & automation: You apply AI to scale work-profiling assistance, workload modeling, synthetic traffic generation, anomaly detection, and runbook copilots-always with explicit guardrails and observability. Cross‑org influence: You align teams through fitness functions, scorecards, and readiness gates that accelerate-not block-delivery; you communicate tradeoffs crisply to execs and engineers. AI fluency: Curious, adaptable, and proactive in exploring AI that responsibly improves scale outcomes. Nice to Haves Scale scorecard: Company‑wide fitness functions (latency/throughput/error rates) are adopted and reviewed regularly. High‑impact wins: 2-3 bottlenecks removed with documented, reproducible testbeds; pXX latencies and error rates improve on top enterprise workloads; repeat P0s trend down. AI‑assisted scale engineering: AI‑driven anomaly detection reduces alert noise while improving signal; generative load testing and copilot runbooks are used in release/readiness checks for the top critical services; time‑to‑isolate regressions drops 20-30%. Success in 6-12 Months Company‑wide scale scorecard in place; 2-3 high‑impact bottlenecks removed; top enterprise workloads show improved pXX latencies and error rates; fewer repeat P0s. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Get to Know Klaviyo Base Pay Range For US Locations: $248,000 - $372,000 USD We're Klaviyo (pronounced-vee-oh). We empower creators to own their destiny by making first‑party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human‑in‑the‑loop). We provide accommodations as needed. Klaviyo is committed to a policy of equal opportunity and non‑discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non‑company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR). #J-18808-Ljbffr
    $112k-161k yearly est. 5d ago
  • Head of Customer Success & Support - Scale Post-Sales Impact

    Onramp Technology, Inc. 2.8company rating

    Boston, MA job

    A leading SaaS company in Boston is looking for a Head of Customer Success and Support. This role involves managing the customer success and support teams and leading post-sales strategies to enhance customer satisfaction and retention. Ideal candidates will have experience in B2B SaaS, strong leadership skills, and the ability to influence and communicate effectively with executive stakeholders. Competitive compensation, including equity and benefits, is offered. #J-18808-Ljbffr
    $138k-213k yearly est. 1d ago
  • Senior IT Audit & Risk Leader

    Northeastern University 4.5company rating

    Boston, MA job

    An esteemed educational institution in Boston seeks an Associate Director - IT Audit to lead the IT audit program and evaluate risk management practices. The ideal candidate will have over 7 years of experience in auditing and IT security, with strong communication skills and a bachelor's degree in a related field. Join us to provide strategic insights and improve operational excellence across our university. #J-18808-Ljbffr
    $76k-104k yearly est. 1d ago
  • Director of Finance

    Onramp 2.8company rating

    Boston, MA job

    OnRamp transforms B2B customer onboarding into a revenue driver. Our platform automates workflows, streamlines playbooks, and accelerates time-to-value, helping enterprises reduce onboarding time by up to 70%. Backed by leading investors (we just raised our $15M Series A) and trusted by Fortune 15 companies, we're redefining how companies bring new customers online. OnRamp is hiring a Director of Finance to own financial planning, modeling, and financial operations as we scale. Reporting directly to the CFO, this role will be responsible for how the company plans, measures, and runs the business financially - from forward‑looking projections to day‑to‑day accounting and close. This high‑impact role is ideal for a builder: someone excited to modernize, automate, and design a best‑in‑class finance function using modern tools (including Ramp, Rippling, and AI‑driven workflows). You will have the opportunity to build a modern, automated finance function from the ground up with real ownership over financial planning, operations, and systems. What You'll Do Financial Planning & FP&A Own and maintain the company's financial model, including multi‑year projections, scenario analysis, and sensitivity modeling Lead budgeting, forecasting, variance analysis, and performance reporting Partner with the CFO and leadership team on strategic planning, headcount modeling, and capital allocation Prepare financial materials for executives, board meetings, and investors Support fundraising efforts, including deck construction, diligence materials, investor analysis, and narrative support Financial Operations & Accounting Oversee all accounting functions, including monthly/quarterly close, AR/AP, payroll, reconciliations, and journal entries Ensure compliance with GAAP and tax regulations Prepare accurate and timely financial statements and investor deliverables Manage relationships with auditors, tax advisors, and external finance partners Own treasury management, including cash forecasting, liquidity planning, and optimization of the cash conversion cycle Be hands‑on with accounting and close processes initially, with ownership to design a scalable future‑state Systems, Automation & Process Building Build and manage financial systems, controls, and reporting processes Design and implement automated workflows using modern finance tools (e.g., Ramp, Rippling, and emerging AI tooling) Identify and execute opportunities to streamline, automate, and improve financial workflows Serve as the internal owner and expert for the finance technology stack Team & Function Building Help define the roadmap for future finance and accounting hires Contribute to the long‑term evolution of the finance function, with growth potential into a VP‑level role About You 6+ years of finance and/or accounting experience Strong FP&A background with experience owning financial models and projections Solid understanding of GAAP and accounting fundamentals; comfortable preparing journal entries and managing close processes Startup or high‑growth company experience preferred Known as the “go‑to” person for finance systems (e.g., QuickBooks, Ramp/Brex, bank feeds, reporting tools) Excited by modern finance tooling and eager to pilot new systems, including AI‑driven automation Builder mindset with strong attention to detail and analytical skills CPA or public accounting experience is a plus, but not required Why OnRamp Work directly with enterprise and mid‑market clients, including Fortune 15 companies Join a high‑growth SaaS company that just raised its $15M Series A led by top investors Be part of a collaborative, ownership‑driven culture Highly competitive cash compensation, equity, and benefits Boston‑based, 3+ days a week in‑office OnRamp is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. OnRamp considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. OnRamp is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please don't hesitate to let us know. #J-18808-Ljbffr
    $105k-166k yearly est. 3d ago
  • Director of Embedded Software

    Medium 4.0company rating

    Boston, MA job

    Pison is developing breakthrough consumer and healthcare products that are harnessing the power of the mind. We've pioneered the science of electroneurography (ENG) to non‑invasively sense, analyze, and apply electrical signals coming from the brain. Our neural biosensor and artificial intelligence software are opening a new window to thousands of new, neural‑based applications that can improve human health and wellness and help individuals control their environment via gesture recognition. Our vision is to deliver real‑time, actionable insights into the state of the body's nervous system, guiding users to better health and higher achievement in every domain of human endeavor. Job Summary The Director of Embedded Software will lead the development and execution of embedded device software strategies for Pison's innovative neural biosensor devices. This critical role involves overseeing the full embedded software development lifecycle, from concept and design to testing, deployment, and maintenance. The ideal candidate is a highly motivated and experienced leader and developer with a strong background in embedded systems, real‑time operating systems (RTOS), and firmware development for low power consumer or wearable devices. A passion for pushing technological boundaries and a deep understanding of the complexities of integrating software with advanced hardware are essential. Supervisory Responsibilities Lead, mentor, and manage talented embedded engineers. Foster a collaborative and high‑performing engineering culture. Conduct performance evaluations and provide constructive feedback. Oversee recruitment and onboarding of new engineers. Allocate resources and manage delivery effectively. Duties and Responsibilities Act as both a people manager and a senior individual contributor contributing to our technology and codebases. Define and execute on the firmware roadmap for Pison's device portfolio, aligning with company objectives and product vision. Architect and develop robust, high‑quality software and firmware solutions for embedded systems within Pison's neural biosensor devices. Manage internal and external embedded firmware resources Ensure seamless integration of device software with mobile and cloud applications. Oversee the development and implementation of software testing to guarantee performance, reliability, and security. Collaborate closely with cross‑functional teams, including hardware engineering, data science, and product management. Contribute to intellectual property development and patent filings. Maintain comprehensive documentation throughout the software development lifecycle. Required Skills Deep understanding of embedded systems architecture and design principles. Proven track record of successfully leading and managing software development teams. Extensive experience with real‑time operating systems (RTOS) and embedded software development. Proficiency in C/C++ and other relevant programming languages. Experience with firmware development for wearable devices or other resource‑constrained environments. Strong knowledge of Bluetooth Low Energy or other similar communication protocols Familiarity with software version control systems (e.g., Git).Excellent problem‑solving and analytical skills. Exceptional communication and interpersonal skills. Passion for innovation and a commitment to pushing the boundaries of technology. Bonus: Experience with Zephyr OS, West build system, nRF5x series, Python, Sensors Education and Experience Bachelor's degree in Computer Science, Electrical Engineering, or a related field. Master's degree or PhD preferred. 10+ years of experience in software development, with at least 5 years in a leadership role. ** This Employer Participates in E-Verify ** We understand that candidates can feel discouraged if they do not tick every box. We encourage you to apply. Pison is building a diverse team with people from all backgrounds who can help us build an inclusive organization. #J-18808-Ljbffr
    $124k-180k yearly est. 5d ago
  • MSL: Prostate Cancer - South Central

    Blue Earth Diagnostics Ltd. 4.2company rating

    Needham, MA job

    A molecular imaging company is seeking a Medical Science Liaison in Needham, Massachusetts. The role involves building relationships with stakeholders in prostate cancer, providing medical and scientific support about radiopharmaceuticals. Candidates should have an advanced clinical degree and experience as a MSL. A competitive salary and benefits are offered, including healthcare and 401k matching. #J-18808-Ljbffr
    $32k-40k yearly est. 5d ago
  • Revenue Enablement Director - SaaS Growth & Strategy

    Validity 4.5company rating

    Boston, MA job

    A leading SaaS company is searching for a Revenue Enablement Director/Senior Manager to lead their revenue function in Boston. This role focuses on driving measurable improvements in SaaS sales performance. The ideal candidate will have over 11 years of related experience in B2B environments, leading teams and aligning with C-level stakeholders. A competitive salary of $150,000 to $175,000 is offered, with additional benefits. This position requires in-office work three days a week. #J-18808-Ljbffr
    $150k-175k yearly 1d ago
  • Principal SRE - Observability & Scalable Systems

    Klaviyo Inc. 4.2company rating

    Boston, MA job

    A leading data solutions provider seeks a Lead Software Platform Engineer to enhance system reliability and scalability. The ideal candidate will have over 10 years of experience in SRE/DevOps, a degree in Computer Science, and strong coding skills in Python, as well as familiarity with AWS, Kubernetes, and Terraform. This role involves implementing strategic solutions to optimize the engineering process and ensure the efficiency of services at our Boston location. #J-18808-Ljbffr
    $109k-149k yearly est. 1d ago
  • Lead AI Engineer: Build Scalable, Autonomous ML

    Klaviyo Inc. 4.2company rating

    Boston, MA job

    A leading tech company in Boston seeks a Lead AI Engineer focused on designing and scaling backend and machine learning systems. You'll collaborate with product managers and data scientists to deliver intelligent solutions. Ideal candidates have 7-10 years in machine learning engineering and solid experience with both backend systems and Python. This role offers a competitive salary and a collaborative work environment. #J-18808-Ljbffr
    $69k-104k yearly est. 2d ago
  • Director, IT Business Operations

    Northeastern University 4.5company rating

    Boston, MA job

    .Director, IT Business Operations page is loaded## Director, IT Business Operationslocations: Boston, MA (Main Campus)time type: Full timeposted on: Posted 30+ Days Agojob requisition id: R136533**About the Opportunity***This job description is intended to describe the general nature and level of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified*.# **JOB SUMMARY**The Director of IT Business Operations is a senior leadership role responsible for driving the strategic and financial efficiency of IT functions within the Office of the CIO. This role oversees IT operational excellence to ensure IT investments align with business objectives. The Director of IT Business Operations focuses on ensuring that the IT organization "does the right things" through strategy and governance, as well as "doing things right" through organizational and operational model development and performance management.This role requires occasional availability outside of traditional working hours to address urgent business needs as they arise, including, but not limited to, responding to security incidents, supporting software deployments, resolving software issues or system breaks, and addressing other critical operational requirements. The ideal candidate must be proactive and adaptable, ensuring minimal disruption to business operations by promptly addressing any issues, regardless of time or day. Flexibility and a strong sense of urgency are essential for success in this position.This role is hybrid and in the office minimum of three days a week to facilitate collaboration and teamwork. In-office presence is an essential part of our on-campus culture and allows for engaging directly with staff and students, sharing ideas, and contributing to a dynamic work environment. Being on-site allows for stronger connections, more effective problem-solving, and enhanced team synergy, all of which are key to achieving our collective goals and driving success.This role requires flexibility in performing duties outside of the primary responsibilities to support evolving business needs. The ideal candidate must be adaptable and willing to take on additional tasks or projects as required, ensuring smooth operations across the organization. This may include stepping in to assist with cross-functional teams, handling unexpected challenges, or contributing to initiatives that support business growth and success. A proactive mindset and the ability to pivot quickly are essential for thriving in this dynamic environment Applicants must be authorized to work in the United States. The University is unable to work sponsor for this role, now or in the future# **MINIMUM QUALIFICATIONS**Bachelor's or master's degree in business administration, Information Technology, or a related field. 10+ years of experience in IT business operations, financial management, or IT governance, with at least 5 years in a leadership role. Strong expertise in IT financial planning, cost optimization, and Technology Business Management (TBM). Proven experience in IT vendor management, procurement, and contract negotiations. Excellent analytical, strategic planning, and decision-making skills. Strong project and program management experience. Strong collaboration, communication, leadership, and strong stakeholder management abilities.**Expected Behaviors and / Competencies*** Solicits information on company direction and goals, and on the industry's competitive environment, to determine how their function can add value for the organization and for customers.* Makes decisions and recommendations clearly linked to the organization's strategy and financial goals, reflecting an awareness of external dynamics.* Demonstrates awareness by providing clear explanations for actions taken relative to customer requirements, organizational needs, and industry trends.* Identifies and acts upon opportunities for continuous improvement as well as transformational change where warranted.* Encourages prudent risk taking, exploration of alternative approaches and organizational learning.* Demonstrates personal commitment to change through actions and words.* Mobilizes others to support change through times of stress and uncertainty.* Focuses on desired results and business outcomes.* Sets and achieves challenging goals.* Clearly defines mutual expectations of self and others in a team setting.* Takes appropriate actions to ensure obligations are met.* Defines performance standards in terms of doing what is appropriate and doing it well.* Revises standards in response to changing business needs.* Is resourceful and takes calculated risks to achieve results; works to achieve goals despite barriers or difficulties.* Examines issues and creates plans with a long-term perspective.* Generates ideas and critically evaluates future scenarios.* Applies external and internal factors to strategy development.* Considers long-term strategic impact when making decisions or setting direction.* Ensures that short-term goals support long-term strategy, and that functional strategy is in alignment with overall business strategy.* Incorporates into the plans business priorities, strategies, goals, emerging technologies, industry trends and economic viability.# **KEY RESPONSIBILITIES & ACCOUNTABILITIES*****Strategic Planning & IT Governance: 25%**** Develop and implement IT business operations strategies that support enterprise goals.* Establish IT governance frameworks, policies, and best practices for financial and operational management.* Align IT business operations with digital transformation initiatives and innovation strategies.* Lead process improvement initiatives to enhance IT service delivery and operational efficiency* Excellent oral, written and interpersonal communication skills, including the ability to explain technology solutions in business terms, establish rapport and persuade others.* Broad knowledge of current and emerging technologies, technology directions, and strategic application to business needs, including the ability to differentiate between a relevant trend and hype***Performance Metrics & Reporting 35%**** Define and track key performance indicators (KPIs) for IT operational and financial performance.* Develop dashboards and reports to provide IT leaders with insights on efficiency, spending, and risk.* Drive data-driven decision-making by implementing advanced IT analytics and reporting mechanisms.***Stakeholder Engagement & Leadership 25%**** Act as a strategic advisor to the CIO on IT business operations, governance, and financial matters.* Collaborate with business leaders to ensure IT operations align with enterprise goals.* Lead and mentor IT business operations teams, fostering a culture of efficiency and accountability.***Operational Efficiency & Process Improvement 15%**** Lead automation, workflow standardization, and process optimization initiatives across IT operations.* Enhance IT service delivery models by leveraging industry frameworks such as ITIL.**Position Type**General Administration**Additional Information**Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit for more information.All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.**Compensation Grade/Pay #J-18808-Ljbffr
    $103k-131k yearly est. 2d ago

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