Mental Health Case Manager jobs at Mental Health America of Los Angeles - 29 jobs

Full-time Description Mental Health America of Los Angeles (MHALA) has been a pioneer in mental health service, advocacy, innovation, and training for nearly a century, working to ensure that people with mental health needs achieve meaningful, healthy lives in their communities. MHALA is among the largest and most comprehensive nonprofit mental health agencies in Los Angeles County. The agency supports over 19,000 low-income and no-income individuals annually with integrated services. MHALA achieves impact in the areas of mental and physical healthcare, homelessness and housing, supported employment, and wellness and financial services, with special programs for Veterans and transition-age youth. MHALA also provides training programs for individuals joining the behavioral health workforce and for the larger community around mental health issues. MHALA works to ensure that its employees are just as cared for as its members. Communication, collaboration, transparency and a healthy work/life balance are core components of the agency culture. Employees are encouraged to engage in self-care and can enjoy a 35-hour workweek. MHALA fosters diversity at all levels of the organization. The agency promotes a team-oriented culture that offers opportunities for growth. We are proud to offer a competitive salary and full benefits package, including an employee assistance program, and generous paid time off. Personal Service Coordinator 35 hours per week / $24.00 per hour (The actual compensation will be determined based on experience and other factors permitted by law.) Summary: Serves as the primary support and case manager for adults with mental illness by assisting them to live as independently as possible in their chosen community. Essential Duties and Responsibilities: This is not an exhaustive task list, and other duties may be assigned as deemed appropriate or necessary by the supervisor or program director. Reasonable accommodation will be provided to any qualified person with a medical or psychiatric disability, providing it will not change the essential nature of the position, nor cause undue hardship to the Agency's operations. The Agency will consider individuals with a criminal history in accordance with both the Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). Develops a Personal Service Plan and/ or Barrier list with each member that identifies his/her personal needs and goals Mediates and advocates on behalf of the member to help him/her obtain and keep housing, health care benefits, entitlements, etc Visits members in their place of residence, hospital or jail on an as-needed basis, in order to help them live successfully and to prevent them from becoming homeless Transports members to appointments and on errands when appropriate Oversees and monitors members' individual and group activities both inside the program and out in the community Provides coaching, counseling, mentoring, instruction, training, feedback and positive reinforcement for members in areas such as money management, grooming and hygiene, meal preparation, public transportation and other independent living skills Devises and implements strategies for outreach to members who tend to isolate themselves Knowledgeable and practices in motivational interviewing and harm reduction Supports individuals and team goals in community integration and employment. Works with Community Integration. Assists members in achieving community integration and employment goals Participates in staff and community meetings and in the day-to-day operations of the program as needed Required to bill 85 hours per month into the Electronic Health Care System Maintains all records and documentation needed for program compliance and accountability in accordance with MHALA standards and funding source requirements Other Position Requirements: High School Diploma or GED, plus 2 years' experience providing psychosocial rehab related services to a disabled population, preferred All billing and supporting documentation shall be entered into MHALA's EHR (electronic health record system) within 24 hours from the date of service delivery. All required data collection documents (as applicable to your program: MORS, Determinants, KEC, IHOMS, HMIS, etc.) are submitted on or before due date. Demonstrate knowledge of community resources. Must function well in a team-oriented approach to member services. Must have a valid CPR certificate. Knowledgeable in computer applications such as Microsoft Word, Excel and Outlook Driving with current class C driver's license, a vehicle for transportation, proof of valid automobile insurance, the ability to be insured by MHALA liability insurance are conditions of employment. Flexible work schedule to include some evenings or weekends, and on call cell phone services when necessary. TB clearance and re-testing every year are conditions of employment Salary Description $24.00 per hour

Job DescriptionDescription: Mental Health America of Los Angeles (MHALA) has been a pioneer in mental health service, advocacy, innovation, and training for nearly a century, working to ensure that people with mental health needs achieve meaningful, healthy lives in their communities. MHALA is among the largest and most comprehensive nonprofit mental health agencies in Los Angeles County. The agency supports over 19,000 low-income and no-income individuals annually with integrated services. MHALA achieves impact in the areas of mental and physical healthcare, homelessness and housing, supported employment, and wellness and financial services, with special programs for Veterans and transition-age youth. MHALA also provides training programs for individuals joining the behavioral health workforce and for the larger community around mental health issues. MHALA works to ensure that its employees are just as cared for as its members. Communication, collaboration, transparency and a healthy work/life balance are core components of the agency culture. Employees are encouraged to engage in self-care and can enjoy a 35-hour workweek. MHALA fosters diversity at all levels of the organization. The agency promotes a team-oriented culture that offers opportunities for growth. We are proud to offer a competitive salary and full benefits package, including an employee assistance program, and generous paid time off. Personal Service Coordinator 35 hours per week / $24.00 per hour (The actual compensation will be determined based on experience and other factors permitted by law.) Summary: Serves as the primary support and case manager for adults with mental illness by assisting them to live as independently as possible in their chosen community. Essential Duties and Responsibilities: This is not an exhaustive task list, and other duties may be assigned as deemed appropriate or necessary by the supervisor or program director. Reasonable accommodation will be provided to any qualified person with a medical or psychiatric disability, providing it will not change the essential nature of the position, nor cause undue hardship to the Agency's operations. The Agency will consider individuals with a criminal history in accordance with both the Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). Develops a Personal Service Plan and/ or Barrier list with each member that identifies his/her personal needs and goals Mediates and advocates on behalf of the member to help him/her obtain and keep housing, health care benefits, entitlements, etc Visits members in their place of residence, hospital or jail on an as-needed basis, in order to help them live successfully and to prevent them from becoming homeless Transports members to appointments and on errands when appropriate Oversees and monitors members' individual and group activities both inside the program and out in the community Provides coaching, counseling, mentoring, instruction, training, feedback and positive reinforcement for members in areas such as money management, grooming and hygiene, meal preparation, public transportation and other independent living skills Devises and implements strategies for outreach to members who tend to isolate themselves Knowledgeable and practices in motivational interviewing and harm reduction Supports individuals and team goals in community integration and employment. Works with Community Integration. Assists members in achieving community integration and employment goals Participates in staff and community meetings and in the day-to-day operations of the program as needed Required to bill 85 hours per month into the Electronic Health Care System Maintains all records and documentation needed for program compliance and accountability in accordance with MHALA standards and funding source requirements Other Position Requirements: High School Diploma or GED, plus 2 years' experience providing psychosocial rehab related services to a disabled population, preferred All billing and supporting documentation shall be entered into MHALA's EHR (electronic health record system) within 24 hours from the date of service delivery. All required data collection documents (as applicable to your program: MORS, Determinants, KEC, IHOMS, HMIS, etc.) are submitted on or before due date. Demonstrate knowledge of community resources. Must function well in a team-oriented approach to member services. Must have a valid CPR certificate. Knowledgeable in computer applications such as Microsoft Word, Excel and Outlook Driving with current class C driver's license, a vehicle for transportation, proof of valid automobile insurance, the ability to be insured by MHALA liability insurance are conditions of employment. Flexible work schedule to include some evenings or weekends, and on call cell phone services when necessary. TB clearance and re-testing every year are conditions of employment Requirements:

Full-time Description Mental Health America of Los Angeles (MHALA) has been a pioneer in mental health service, advocacy, innovation, and training for nearly a century, working to ensure that people with mental health needs achieve meaningful, healthy lives in their communities. MHALA is among the largest and most comprehensive nonprofit mental health agencies in Los Angeles County. The agency supports over 19,000 low-income and no-income individuals annually with integrated services. MHALA achieves impact in the areas of mental and physical healthcare, homelessness and housing, supported employment, and wellness and financial services, with special programs for Veterans and transition-age youth. MHALA also provides training programs for individuals joining the behavioral health workforce and for the larger community around mental health issues. MHALA works to ensure that its employees are just as cared for as its members. Communication, collaboration, transparency and a healthy work/life balance are core components of the agency culture. Employees are encouraged to engage in self-care and can enjoy a 35-hour workweek. MHALA fosters diversity at all levels of the organization. The agency promotes a team-oriented culture that offers opportunities for growth. We are proud to offer a competitive salary and full benefits package, including an employee assistance program, and generous paid time off. Personal Service Coordinator 35 hours per week / $24.00 per hour (The actual compensation will be determined based on experience and other factors permitted by law.) Summary: Under the general supervision of program manager, outreach, assess and engage potential members for ISC services. Assist individuals in finding and accessing requested services through the application of intensive case management services. Assist members in transitioning to appropriate levels of care or services as needed on the bases on psycho-social rehabilitation model of treatment and services. Essential Duties and Responsibilities: This is not an exhaustive task list, and other duties may be assigned as deemed appropriate or necessary by the supervisor or program director. Reasonable accommodation will be provided to any qualified person with a medical or psychiatric disability, providing it will not change the essential nature of the position, nor cause undue hardship to the Agency's operations. MHALA is an equal employer opportunity and service provider. The agency will consider individuals with a criminal history in accordance with both the Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA) Engage and enroll new members. Develop a Recovery Plan and/or Personal Service Plan with each member that identifies his/her personal needs and goals Mediate and advocate on behalf of the member to help him/her obtain and keep housing, health care benefits, entitlements etc. Visit members in their place of residence, hospital or jail on an as-needed basis, in order to help them live successfully and to prevent them from becoming homeless Transport members to appointments and on errands when appropriate Oversee and monitor members' individual and group activities both inside the program and out in the community. Provide coaching, counseling, mentoring, instruction, training, feedback and positive reinforcement for members in areas such as money management, grooming and hygiene, meal preparation, public transportation and other independent living skills Devise and implement strategies for outreach to members who tend to isolate themselves Provide timely information and feedback to team leader with regard to emergent staff, team or participant issues. Assist members and the team in achieving community integration, education and employment goals. Participate in staff and community meetings and in the day-to-day operations of the program as needed Assist and support program documentation standards of staff in accordance with MHALA, County Contracted Provider, and funding source standards and requirements, and documents in required program, including 24-hour turnaround time Preferred Experience: Experience with ICMS (Intensive Case Management Services) and PSH (Permanent Supportive Housing) is highly recommended but not required. Familiarity with housing resources, support services, and the needs of individuals experiencing homelessness or housing instability is a plus. Experience collaborating with housing teams, landlords, or community partners to address client housing barriers is beneficial. Auxiliary Housing Support (in emergencies or as backup): As part of the HSSP (Housing and Supportive Services Program), candidates should be prepared to provide housing-related support to members in emergencies or when the ICMS Housing Team is unavailable. Responsibilities may include assisting with urgent housing applications, gathering documentation, and coordinating with housing providers, while maintaining a primary focus on mental health services. The ideal candidate will bring a collaborative approach, supporting both mental health and housing stability for individuals facing homelessness or housing insecurity. Position Requirements: High school diploma or GED required Minimum of one year of experience providing psychosocial rehab related services to a disabled population required Bachelor's degree in a human related field preferred Driving with current class C driver's license, a vehicle for transportation, proof of valid automobile insurance, the ability to be insured by MHALA liability insurance are conditions of employment Must possess a high level of tolerance, patience, and understanding for individuals who present for services with multiple needs, issues, and problematic behavioral characteristics in a busy and unstructured work atmosphere Must be able to demonstrate the ability to develop, nurture and maintain good community relations on behalf of the organization Knowledgeable of the harm reduction philosophy and effective in the practice motivational interviewing Must function well in a team-oriented approach to member services Valid CPR certificate preferred Knowledgeable in computer applications such as Microsoft Word, Excel and Outlook Flexible work schedule to include some evenings or weekends, and on call cell phone services when necessary TB clearance and re-testing every year are conditions of continued employment COVID-19 vaccinations or booster shots are not currently required, however this may become a requirement in the future. Failure to abide by any agency policy, including those relating to a vaccine or booster shot may result in termination of employment Employment verification directly from three (3) past employers within the most recent 7-year period Salary Description $24.00 per hour

Full-time Description Mental Health America of Los Angeles (MHALA) has been a pioneer in mental health service, advocacy, innovation, and training for nearly a century, working to ensure that people with mental health needs achieve meaningful, healthy lives in their communities. MHALA is among the largest and most comprehensive nonprofit mental health agencies in Los Angeles County. The agency supports over 19,000 low-income and no-income individuals annually with integrated services. MHALA achieves impact in the areas of mental and physical healthcare, homelessness and housing, supported employment, and wellness and financial services, with special programs for Veterans and transition-age youth. MHALA also provides training programs for individuals joining the behavioral health workforce and for the larger community around mental health issues. MHALA works to ensure that its employees are just as cared for as its members. Communication, collaboration, transparency and a healthy work/life balance are core components of the agency culture. Employees are encouraged to engage in self-care and can enjoy a 35-hour workweek. MHALA fosters diversity at all levels of the organization. The agency promotes a team-oriented culture that offers opportunities for growth. We are proud to offer a competitive salary and full benefits package, including an employee assistance program, and generous paid time off. Personal Service Coordinator / Nspire Inspector 35 hours per week / $24.00 per hour (The actual compensation will be determined based on experience and other factors permitted by law.) Summary: Under the general supervision of the Program Manager provide high quality Intensive Case Management Services (ICMS) to clients eligible for permanent housing through the City of Long Beach and matched to the Street to Home program. Provide a client-centered approach and provide excellent customer service that is sensitive to the challenges that people experiencing homelessness with a range of medical and behavioral health issues face as they move into and maintain permanent supportive housing. Employ a “whatever it takes” approach to assist clients in their transition from homelessness to permanent supportive housing by following the “housing first” model. Responsible for conducting inspections of housing units to ensure compliance with HUD's Nspire and local housing codes. This role supports the housing program by evaluating units for initial occupancy, annual recertifications, and complaint investigations to maintain safe, decent, and sanitary living conditions for program participants. Essential Duties and Responsibilities include the following. This is not an exhaustive task list, and other duties may be assigned as deemed appropriate or necessary by the supervisor or program director. Reasonable accommodation will be provided to any qualified person with a medical or psychiatric disability, providing it will not change the essential nature of the position, nor cause undue hardship to the Association's operations. MHALA is an equal opportunity employer and service provider. The agency will consider individuals with a criminal history in accordance with both the Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). Assist individuals at every stage of the housing stabilization process including flexible services to meet the individual needs of clients in Street to Home. Conduct intake and enrollment activities with eligible clients, assist clients with other program eligibility documentation, complete project intake forms, authorization and enroll into ICMS. Assist with temporary housing referrals and assistance until permanent housing can be secured Ensure all documentation is prepared and entered into appropriate systems on a monthly basis Assist at all levels of move-in to permanent housing, assist clients to become document ready, assist with all applications and paperwork, coordinate client move-in and orient new tenants to their unit/building. Assist clients with access to services and address their immediate needs, conduct Recovery Plan, develop and implement individualized case management services plan in collaboration with and authorized by the client based on the client's comprehensive assessments and reassessments. The service plan shall address the clients' needs, goals, steps to reach goals, timeframes for completing goals, and disposition of each goal as it is met or changed Ensure clients have access to health, mental health, and substance use disorder services. Assists clients with establishing medical support and continuity with their medical provider. Assist clients with obtaining income and/or establishing benefits, with locating and securing employment and volunteer and/or educational activities, assist with basic needs, life skills, community participation, improving and/or maintaining daily independent living skills, social/leisure, personal hygiene skills, budgeting and money management, legal issues and making appropriate referrals to overcome barriers to accessing and obtaining permanent housing, and provide transportation as needed Provide housing location services, educate clients on tenant rights and responsibilities. Educate client on the appropriate use of crisis intervention services versus 911 emergency calls, etc. Provide eviction prevention counseling; work with property management to help clients resolve issues that threaten their housing stability including tenant rights and responsibilities, conduct housing retention plan for encouraging maintenance of housing. Complete all paperwork in compliance with applicable laws, professional licensure requirements, in accordance with MHALA, and Long Beach HMIS (Clarity) documentation system with a 6 day turnaround requirement Read, perform research, attend classes, workshops or seminars and participate in other professional development activities in order to maintain and enhance personal and professional skills Conduct regular reassessments and readiness evaluations to determine client eligibility and preparedness for program graduation. Support clients in building community support networks, peer connections, and community resources (i.e. senior housing waitlists, mental health linkages, etc.) Collaborate with clients and team members to develop individualized care plans, identifying clear milestones for program completion, increased independence, and sustainable housing stability. Perform Nspire inspections of rental units for initial lease-ups, annual re-inspections, and special/complaint inspections. Document inspection results and maintain accurate records in the housing program system. Communicate inspection findings to landlords, tenants, and program staff. Provide guidance to property owners and tenants on HQS compliance. Follow up on failed inspections and verify completion of required repairs. Position Requirements: High school diploma or GED. Bachelor's degree in a Social Work, Psychology, Public Health, or related field preferred Experience with Homeless Management Information Systems (HMIS) and Electronic Health Service Records Systems (EHR) preferred Experience in permanent supportive housing (PSH) or managing graduation/discharge plans for clients moving to independent living preferred. Background working as a liaison with community providers, landlords, or public systems (e.g., courts, probation, hospitals). One year of experience providing psychosocial rehab related services to a disabled population required. Proficient in computer applications such as Microsoft Word, Excel and Outlook. Be able to learn and utilize Homeless Management Information Systems (HMIS) and Electronic Health Records Systems (EHR). Have experience working with clients with mental illness, chronic health issues, and substance use disorders. Have expertise in the following areas: chronic homelessness, outreach and engagement strategies, intensive case management services, best practice models, mental health and substance use disorder services, crisis intervention, suicide assessment and prevention, affordable housing and public benefits applications, housing and landlord/tenant rights, eviction prevention, etc. Ability to maintain a caseload ratio of one (1) full-time equivalent intensive case manager up to 20 clients with a VI-SPDAT of 8+. Flexible work schedule to include some early mornings, nights, weekends and holidays. TB clearance and yearly re-test are conditions of employment. Comfortable conducting street-based outreach, home visits, and community-based services. Driving with current class C driver's license, a vehicle for transportation, proof of valid automobile insurance, the ability to be insured by MHALA's liability insurance are conditions of employment TB clearance and re-testing every year are conditions of continued employment COVID-19 vaccinations or booster shots are not currently required, however this may become a requirement in the future. Failure to abide by any agency policy, including those relating to a vaccine or booster shot may result in termination of employment Employment verification directly from three (3) past employers within the most recent 7-year period Salary Description $24.00 per hour

Full-time Description Mental Health America of Los Angeles (MHALA) has been a pioneer in mental health service, advocacy, innovation, and training for nearly a century, working to ensure that people with mental health needs achieve meaningful, healthy lives in their communities. MHALA is among the largest and most comprehensive nonprofit mental health agencies in Los Angeles County. The agency supports over 19,000 low-income and no-income individuals annually with integrated services. MHALA achieves impact in the areas of mental and physical healthcare, homelessness and housing, supported employment, and wellness and financial services, with special programs for Veterans and transition-age youth MHALA also provides training programs for individuals joining the behavioral health workforce and for the larger community around mental health issues. MHALA works to ensure that its employees are just as cared for as its members. Communication, collaboration, transparency and a healthy work/life balance are core components of the agency culture. Employees are encouraged to engage in self-care and can enjoy a 35-hour workweek. MHALA fosters diversity at all levels of the organization. The agency promotes a team-oriented culture that offers opportunities for growth. We are proud to offer a competitive salary and full benefits package, including an employee assistance program, and generous paid time off. Personal Service Coordinator 35 hours per week / $24.00 per hour Summary: Under the general supervision of program manager, outreach, assess and engage potential members for MHALA ISC services. Assist individuals in finding and accessing requested services through the application of intensive case management services. Assist members in transitioning to appropriate levels of care or services as needed on the bases on psychosocial rehabilitation model of treatment and services. Essential Duties and Responsibilities: This is not an exhaustive task list, and other duties may be assigned as deemed appropriate or necessary by the supervisor or program director. Reasonable accommodation will be provided to any qualified person with a medical or psychiatric disability, providing it will not change the essential nature of the position, nor cause undue hardship to the Agency's operations. MHALA is an equal employer opportunity and service provider. The agency will consider individuals with a criminal history in accordance with both the Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). Engage and enroll new members. Develop a Recovery Plan with each member that identifies his/her personal needs and goals Mediate and advocate on behalf of the member to help him/her obtain and keep housing, health care benefits, entitlements etc. Visit members in their place of residence, hospital or jail on an as-needed basis, in order to help them live successfully and to prevent them from becoming homeless Transport members to appointments and on errands when appropriate Observe members' individual and group activities both inside the program and out in the community. Provide coaching, counseling, mentoring, instruction, training, feedback and positive reinforcement for members in areas such as money management, grooming and hygiene, meal preparation, public transportation and other independent living skills Devise and implement strategies for outreach to members who tend to isolate themselves Provide timely information and feedback to program manager with regard to emergent agency, program, team or member issues. Assist members and the team in achieving community integration, education and employment goals. Participate in staff and community meetings and in the day-to-day operations of the program as needed Complete program documentation and paperwork in accordance with MHALA, County Contracted Provider, and funding source standards and requirements. This includes documenting 5 hours of interventions per day with a 24-hour turnaround. Position requirements: High school diploma or GED required Minimum of one year of experience providing psychosocial rehab related services to a disabled population required Bachelor degree in a human related field preferred Driving with current class C driver's license, a vehicle for transportation, proof of valid automobile insurance, the ability to be insured by MHALA liability insurance are conditions of employment Must possess a high level of tolerance, patience, and understanding for individuals who present for services with multiple needs, issues, and problematic behavioral characteristics in a busy and unstructured work atmosphere Must be able to demonstrate the ability to develop, nurture and maintain good community relations on behalf of the organization Knowledgeable of the harm reduction philosophy and effective in the practice motivational interviewing Must function well in a team-oriented approach to member services Valid CPR certificate preferred Knowledgeable in computer applications such as Microsoft Word, Excel and Outlook Flexible work schedule to include some evenings or weekends, and on call cell phone services when necessary TB clearance and re-testing every year are conditions of continued employment COVID-19 vaccinations or booster shots are not currently required, however this may become a requirement in the future. Failure to abide by any agency policy, including those relating to a vaccine or booster shot may result in termination of employment Employment verification directly from three (3) past employers within the most recent 7-year period Salary Description $24.00 per hour

Job DescriptionDescription: Mental Health America of Los Angeles (MHALA) has been a pioneer in mental health service, advocacy, innovation, and training for nearly a century, working to ensure that people with mental health needs achieve meaningful, healthy lives in their communities. MHALA is among the largest and most comprehensive nonprofit mental health agencies in Los Angeles County. The agency supports over 19,000 low-income and no-income individuals annually with integrated services. MHALA achieves impact in the areas of mental and physical healthcare, homelessness and housing, supported employment, and wellness and financial services, with special programs for Veterans and transition-age youth. MHALA also provides training programs for individuals joining the behavioral health workforce and for the larger community around mental health issues. MHALA works to ensure that its employees are just as cared for as its members. Communication, collaboration, transparency and a healthy work/life balance are core components of the agency culture. Employees are encouraged to engage in self-care and can enjoy a 35-hour workweek. MHALA fosters diversity at all levels of the organization. The agency promotes a team-oriented culture that offers opportunities for growth. We are proud to offer a competitive salary and full benefits package, including an employee assistance program, and generous paid time off. Personal Service Coordinator 35 hours per week / $24.00 per hour (The actual compensation will be determined based on experience and other factors permitted by law.) Summary: Under the general supervision of program manager, outreach, assess and engage potential members for ISC services. Assist individuals in finding and accessing requested services through the application of intensive case management services. Assist members in transitioning to appropriate levels of care or services as needed on the bases on psycho-social rehabilitation model of treatment and services. Essential Duties and Responsibilities: This is not an exhaustive task list, and other duties may be assigned as deemed appropriate or necessary by the supervisor or program director. Reasonable accommodation will be provided to any qualified person with a medical or psychiatric disability, providing it will not change the essential nature of the position, nor cause undue hardship to the Agency's operations. MHALA is an equal employer opportunity and service provider. The agency will consider individuals with a criminal history in accordance with both the Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA) Engage and enroll new members. Develop a Recovery Plan and/or Personal Service Plan with each member that identifies his/her personal needs and goals Mediate and advocate on behalf of the member to help him/her obtain and keep housing, health care benefits, entitlements etc. Visit members in their place of residence, hospital or jail on an as-needed basis, in order to help them live successfully and to prevent them from becoming homeless Transport members to appointments and on errands when appropriate Oversee and monitor members' individual and group activities both inside the program and out in the community. Provide coaching, counseling, mentoring, instruction, training, feedback and positive reinforcement for members in areas such as money management, grooming and hygiene, meal preparation, public transportation and other independent living skills Devise and implement strategies for outreach to members who tend to isolate themselves Provide timely information and feedback to team leader with regard to emergent staff, team or participant issues. Assist members and the team in achieving community integration, education and employment goals. Participate in staff and community meetings and in the day-to-day operations of the program as needed Assist and support program documentation standards of staff in accordance with MHALA, County Contracted Provider, and funding source standards and requirements, and documents in required program, including 24-hour turnaround time Preferred Experience: Experience with ICMS (Intensive Case Management Services) and PSH (Permanent Supportive Housing) is highly recommended but not required. Familiarity with housing resources, support services, and the needs of individuals experiencing homelessness or housing instability is a plus. Experience collaborating with housing teams, landlords, or community partners to address client housing barriers is beneficial. Auxiliary Housing Support (in emergencies or as backup): As part of the HSSP (Housing and Supportive Services Program), candidates should be prepared to provide housing-related support to members in emergencies or when the ICMS Housing Team is unavailable. Responsibilities may include assisting with urgent housing applications, gathering documentation, and coordinating with housing providers, while maintaining a primary focus on mental health services. The ideal candidate will bring a collaborative approach, supporting both mental health and housing stability for individuals facing homelessness or housing insecurity. Position Requirements: High school diploma or GED required Minimum of one year of experience providing psychosocial rehab related services to a disabled population required Bachelor's degree in a human related field preferred Driving with current class C driver's license, a vehicle for transportation, proof of valid automobile insurance, the ability to be insured by MHALA liability insurance are conditions of employment Must possess a high level of tolerance, patience, and understanding for individuals who present for services with multiple needs, issues, and problematic behavioral characteristics in a busy and unstructured work atmosphere Must be able to demonstrate the ability to develop, nurture and maintain good community relations on behalf of the organization Knowledgeable of the harm reduction philosophy and effective in the practice motivational interviewing Must function well in a team-oriented approach to member services Valid CPR certificate preferred Knowledgeable in computer applications such as Microsoft Word, Excel and Outlook Flexible work schedule to include some evenings or weekends, and on call cell phone services when necessary TB clearance and re-testing every year are conditions of continued employment COVID-19 vaccinations or booster shots are not currently required, however this may become a requirement in the future. Failure to abide by any agency policy, including those relating to a vaccine or booster shot may result in termination of employment Employment verification directly from three (3) past employers within the most recent 7-year period Requirements:

Mental Health America of Los Angeles (MHALA) has been a pioneer in mental health service, advocacy, innovation, and training for nearly a century, working to ensure that people with mental health needs achieve meaningful, healthy lives in their communities. MHALA is among the largest and most comprehensive nonprofit mental health agencies in Los Angeles County. The agency supports over 19,000 low-income and no-income individuals annually with integrated services. MHALA achieves impact in the areas of mental and physical healthcare, homelessness and housing, supported employment, and wellness and financial services, with special programs for Veterans and transition-age youth. MHALA also provides training programs for individuals joining the behavioral health workforce and for the larger community around mental health issues. MHALA works to ensure that its employees are just as cared for as its members. Communication, collaboration, transparency and a healthy work/life balance are core components of the agency culture. Employees are encouraged to engage in self-care and can enjoy a 35-hour workweek. MHALA fosters diversity at all levels of the organization. The agency promotes a team-oriented culture that offers opportunities for growth. We are proud to offer a competitive salary and full benefits package, including an employee assistance program, and generous paid time off. Personal Service Coordinator 35 hours per week / $24.00 per hour (The actual compensation will be determined based on experience and other factors permitted by law.) Summary: Under the general supervision of program manager, outreach, assess and engage potential members for ISC services. Assist individuals in finding and accessing requested services through the application of intensive case management services. Assist members in transitioning to appropriate levels of care or services as needed on the bases on psycho-social rehabilitation model of treatment and services. Essential Duties and Responsibilities: This is not an exhaustive task list, and other duties may be assigned as deemed appropriate or necessary by the supervisor or program director. Reasonable accommodation will be provided to any qualified person with a medical or psychiatric disability, providing it will not change the essential nature of the position, nor cause undue hardship to the Agency's operations. MHALA is an equal employer opportunity and service provider. The agency will consider individuals with a criminal history in accordance with both the Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA) * Engage and enroll new members. Develop a Recovery Plan and/or Personal Service Plan with each member that identifies his/her personal needs and goals * Mediate and advocate on behalf of the member to help him/her obtain and keep housing, health care benefits, entitlements etc. * Visit members in their place of residence, hospital or jail on an as-needed basis, in order to help them live successfully and to prevent them from becoming homeless * Transport members to appointments and on errands when appropriate * Oversee and monitor members' individual and group activities both inside the program and out in the community. Provide coaching, counseling, mentoring, instruction, training, feedback and positive reinforcement for members in areas such as money management, grooming and hygiene, meal preparation, public transportation and other independent living skills * Devise and implement strategies for outreach to members who tend to isolate themselves * Provide timely information and feedback to team leader with regard to emergent staff, team or participant issues. * Assist members and the team in achieving community integration, education and employment goals. * Participate in staff and community meetings and in the day-to-day operations of the program as needed * Assist and support program documentation standards of staff in accordance with MHALA, County Contracted Provider, and funding source standards and requirements, and documents in required program, including 24-hour turnaround time Preferred Experience: * Experience with ICMS (Intensive Case Management Services) and PSH (Permanent Supportive Housing) is highly recommended but not required. * Familiarity with housing resources, support services, and the needs of individuals experiencing homelessness or housing instability is a plus. * Experience collaborating with housing teams, landlords, or community partners to address client housing barriers is beneficial. Auxiliary Housing Support (in emergencies or as backup): As part of the HSSP (Housing and Supportive Services Program), candidates should be prepared to provide housing-related support to members in emergencies or when the ICMS Housing Team is unavailable. Responsibilities may include assisting with urgent housing applications, gathering documentation, and coordinating with housing providers, while maintaining a primary focus on mental health services. The ideal candidate will bring a collaborative approach, supporting both mental health and housing stability for individuals facing homelessness or housing insecurity. Position Requirements: * High school diploma or GED required * Minimum of one year of experience providing psychosocial rehab related services to a disabled population required * Bachelor's degree in a human related field preferred * Driving with current class C driver's license, a vehicle for transportation, proof of valid automobile insurance, the ability to be insured by MHALA liability insurance are conditions of employment * Must possess a high level of tolerance, patience, and understanding for individuals who present for services with multiple needs, issues, and problematic behavioral characteristics in a busy and unstructured work atmosphere * Must be able to demonstrate the ability to develop, nurture and maintain good community relations on behalf of the organization * Knowledgeable of the harm reduction philosophy and effective in the practice motivational interviewing * Must function well in a team-oriented approach to member services * Valid CPR certificate preferred * Knowledgeable in computer applications such as Microsoft Word, Excel and Outlook * Flexible work schedule to include some evenings or weekends, and on call cell phone services when necessary * TB clearance and re-testing every year are conditions of continued employment * COVID-19 vaccinations or booster shots are not currently required, however this may become a requirement in the future. Failure to abide by any agency policy, including those relating to a vaccine or booster shot may result in termination of employment * Employment verification directly from three (3) past employers within the most recent 7-year period Salary Description $24.00 per hour

Mental Health America of Los Angeles (MHALA) has been a pioneer in mental health service, advocacy, innovation, and training for nearly a century, working to ensure that people with mental health needs achieve meaningful, healthy lives in their communities. MHALA is among the largest and most comprehensive nonprofit mental health agencies in Los Angeles County. The agency supports over 19,000 low-income and no-income individuals annually with integrated services. MHALA achieves impact in the areas of mental and physical healthcare, homelessness and housing, supported employment, and wellness and financial services, with special programs for Veterans and transition-age youth MHALA also provides training programs for individuals joining the behavioral health workforce and for the larger community around mental health issues. MHALA works to ensure that its employees are just as cared for as its members. Communication, collaboration, transparency and a healthy work/life balance are core components of the agency culture. Employees are encouraged to engage in self-care and can enjoy a 35-hour workweek. MHALA fosters diversity at all levels of the organization. The agency promotes a team-oriented culture that offers opportunities for growth. We are proud to offer a competitive salary and full benefits package, including an employee assistance program, and generous paid time off. Personal Service Coordinator 35 hours per week / $24.00 per hour Summary: Under the general supervision of program manager, outreach, assess and engage potential members for MHALA ISC services. Assist individuals in finding and accessing requested services through the application of intensive case management services. Assist members in transitioning to appropriate levels of care or services as needed on the bases on psychosocial rehabilitation model of treatment and services. Essential Duties and Responsibilities: This is not an exhaustive task list, and other duties may be assigned as deemed appropriate or necessary by the supervisor or program director. Reasonable accommodation will be provided to any qualified person with a medical or psychiatric disability, providing it will not change the essential nature of the position, nor cause undue hardship to the Agency's operations. MHALA is an equal employer opportunity and service provider. The agency will consider individuals with a criminal history in accordance with both the Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). * Engage and enroll new members. Develop a Recovery Plan with each member that identifies his/her personal needs and goals * Mediate and advocate on behalf of the member to help him/her obtain and keep housing, health care benefits, entitlements etc. * Visit members in their place of residence, hospital or jail on an as-needed basis, in order to help them live successfully and to prevent them from becoming homeless * Transport members to appointments and on errands when appropriate * Observe members' individual and group activities both inside the program and out in the community. Provide coaching, counseling, mentoring, instruction, training, feedback and positive reinforcement for members in areas such as money management, grooming and hygiene, meal preparation, public transportation and other independent living skills * Devise and implement strategies for outreach to members who tend to isolate themselves * Provide timely information and feedback to program manager with regard to emergent agency, program, team or member issues. * Assist members and the team in achieving community integration, education and employment goals. * Participate in staff and community meetings and in the day-to-day operations of the program as needed * Complete program documentation and paperwork in accordance with MHALA, County Contracted Provider, and funding source standards and requirements. This includes documenting 5 hours of interventions per day with a 24-hour turnaround. Position Requirements: * High school diploma or GED required * Minimum of one year of experience providing psychosocial rehab related services to a disabled population required * Bachelor degree in a human related field preferred * Must possess a high level of tolerance, patience, and understanding for individuals who present for services with multiple needs, issues, and problematic behavioral characteristics in a busy and unstructured work atmosphere * Must be able to demonstrate the ability to develop, nurture and maintain good community relations on behalf of the organization * Knowledgeable of the harm reduction philosophy and effective in the practice motivational interviewing * Must function well in a team-oriented approach to member services * Valid CPR certificate preferred * Knowledgeable in computer applications such as Microsoft Word, Excel and Outlook * Flexible work schedule to include some evenings or weekends, and on call cell phone services when necessary * Driving with current class C driver's license, a vehicle for transportation, proof of valid automobile insurance, the ability to be insured by MHALA's liability insurance are conditions of employment * TB clearance and re-testing every year are conditions of continued employment * COVID-19 vaccinations or booster shots are not currently required, however this may become a requirement in the future. Failure to abide by any agency policy, including those relating to a vaccine or booster shot may result in termination of employment * Employment verification directly from three (3) past employers within the most recent 7-year period Salary Description $24.00 per hour

Mental Health America of Los Angeles (MHALA) has been a pioneer in mental health service, advocacy, innovation, and training for nearly a century, working to ensure that people with mental health needs achieve meaningful, healthy lives in their communities. MHALA is among the largest and most comprehensive nonprofit mental health agencies in Los Angeles County. The agency supports over 19,000 low-income and no-income individuals annually with integrated services. MHALA achieves impact in the areas of mental and physical healthcare, homelessness and housing, supported employment, and wellness and financial services, with special programs for Veterans and transition-age youth. MHALA also provides training programs for individuals joining the behavioral health workforce and for the larger community around mental health issues. MHALA works to ensure that its employees are just as cared for as its members. Communication, collaboration, transparency and a healthy work/life balance are core components of the agency culture. Employees are encouraged to engage in self-care and can enjoy a 35-hour workweek. MHALA fosters diversity at all levels of the organization. The agency promotes a team-oriented culture that offers opportunities for growth. We are proud to offer a competitive salary and full benefits package, including an employee assistance program, and generous paid time off. Personal Service Coordinator / Nspire Inspector 35 hours per week / $24.00 per hour (The actual compensation will be determined based on experience and other factors permitted by law.) Summary: Under the general supervision of the Program Manager provide high quality Intensive Case Management Services (ICMS) to clients eligible for permanent housing through the City of Long Beach and matched to the Street to Home program. Provide a client-centered approach and provide excellent customer service that is sensitive to the challenges that people experiencing homelessness with a range of medical and behavioral health issues face as they move into and maintain permanent supportive housing. Employ a "whatever it takes" approach to assist clients in their transition from homelessness to permanent supportive housing by following the "housing first" model. Responsible for conducting inspections of housing units to ensure compliance with HUD's Nspire and local housing codes. This role supports the housing program by evaluating units for initial occupancy, annual recertifications, and complaint investigations to maintain safe, decent, and sanitary living conditions for program participants. Essential Duties and Responsibilities include the following. This is not an exhaustive task list, and other duties may be assigned as deemed appropriate or necessary by the supervisor or program director. Reasonable accommodation will be provided to any qualified person with a medical or psychiatric disability, providing it will not change the essential nature of the position, nor cause undue hardship to the Association's operations. MHALA is an equal opportunity employer and service provider. The agency will consider individuals with a criminal history in accordance with both the Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). * Assist individuals at every stage of the housing stabilization process including flexible services to meet the individual needs of clients in Street to Home. * Conduct intake and enrollment activities with eligible clients, assist clients with other program eligibility documentation, complete project intake forms, authorization and enroll into ICMS. * Assist with temporary housing referrals and assistance until permanent housing can be secured * Ensure all documentation is prepared and entered into appropriate systems on a monthly basis * Assist at all levels of move-in to permanent housing, assist clients to become document ready, assist with all applications and paperwork, coordinate client move-in and orient new tenants to their unit/building. * Assist clients with access to services and address their immediate needs, conduct Recovery Plan, develop and implement individualized case management services plan in collaboration with and authorized by the client based on the client's comprehensive assessments and reassessments. The service plan shall address the clients' needs, goals, steps to reach goals, timeframes for completing goals, and disposition of each goal as it is met or changed * Ensure clients have access to health, mental health, and substance use disorder services. Assists clients with establishing medical support and continuity with their medical provider. * Assist clients with obtaining income and/or establishing benefits, with locating and securing employment and volunteer and/or educational activities, assist with basic needs, life skills, community participation, improving and/or maintaining daily independent living skills, social/leisure, personal hygiene skills, budgeting and money management, legal issues and making appropriate referrals to overcome barriers to accessing and obtaining permanent housing, and provide transportation as needed * Provide housing location services, educate clients on tenant rights and responsibilities. Educate client on the appropriate use of crisis intervention services versus 911 emergency calls, etc. * Provide eviction prevention counseling; work with property management to help clients resolve issues that threaten their housing stability including tenant rights and responsibilities, conduct housing retention plan for encouraging maintenance of housing. * Complete all paperwork in compliance with applicable laws, professional licensure requirements, in accordance with MHALA, and Long Beach HMIS (Clarity) documentation system with a 6 day turnaround requirement * Read, perform research, attend classes, workshops or seminars and participate in other professional development activities in order to maintain and enhance personal and professional skills * Conduct regular reassessments and readiness evaluations to determine client eligibility and preparedness for program graduation. * Support clients in building community support networks, peer connections, and community resources (i.e. senior housing waitlists, mental health linkages, etc.) * Collaborate with clients and team members to develop individualized care plans, identifying clear milestones for program completion, increased independence, and sustainable housing stability. * Perform Nspire inspections of rental units for initial lease-ups, annual re-inspections, and special/complaint inspections. * Document inspection results and maintain accurate records in the housing program system. * Communicate inspection findings to landlords, tenants, and program staff. * Provide guidance to property owners and tenants on HQS compliance. * Follow up on failed inspections and verify completion of required repairs. Position Requirements: * High school diploma or GED. * Bachelor's degree in a Social Work, Psychology, Public Health, or related field preferred * Experience with Homeless Management Information Systems (HMIS) and Electronic Health Service Records Systems (EHR) preferred * Experience in permanent supportive housing (PSH) or managing graduation/discharge plans for clients moving to independent living preferred. * Background working as a liaison with community providers, landlords, or public systems (e.g., courts, probation, hospitals). * One year of experience providing psychosocial rehab related services to a disabled population required. * Proficient in computer applications such as Microsoft Word, Excel and Outlook. * Be able to learn and utilize Homeless Management Information Systems (HMIS) and Electronic Health Records Systems (EHR). * Have experience working with clients with mental illness, chronic health issues, and substance use disorders. * Have expertise in the following areas: chronic homelessness, outreach and engagement strategies, intensive case management services, best practice models, mental health and substance use disorder services, crisis intervention, suicide assessment and prevention, affordable housing and public benefits applications, housing and landlord/tenant rights, eviction prevention, etc. * Ability to maintain a caseload ratio of one (1) full-time equivalent intensive case manager up to 20 clients with a VI-SPDAT of 8+. * Flexible work schedule to include some early mornings, nights, weekends and holidays. * TB clearance and yearly re-test are conditions of employment. * Comfortable conducting street-based outreach, home visits, and community-based services. * Driving with current class C driver's license, a vehicle for transportation, proof of valid automobile insurance, the ability to be insured by MHALA's liability insurance are conditions of employment * TB clearance and re-testing every year are conditions of continued employment * COVID-19 vaccinations or booster shots are not currently required, however this may become a requirement in the future. Failure to abide by any agency policy, including those relating to a vaccine or booster shot may result in termination of employment * Employment verification directly from three (3) past employers within the most recent 7-year period Salary Description $24.00 per hour

Lead Case Manager, Bilingual - Spanish (Enhanced Care Management) This is a full-time, hybrid position that requires a mixture of field work, office work, and time spent working remotely. The primary working location will be the Inglewood and the surrounding areas, and candidates must be based in the greater South Bay. You have the option to elect to a 9/80 flex work schedule after the first six months of employment. The pay range for this role is between $21.38 - $24.59 per hour. $7,500 sign-on bonus for external candidates. Ask us about loan repayment programs you may qualify for by working at Didi Hirsch. About Didi Hirsch Didi Hirsch Mental Health Services has been a national leader in whole-person mental health, crisis care, and substance use services since 1942 and is home to the nation's first Suicide Prevention Center. We are a nonprofit organization providing care to about 270,000 people annually across our programs. Didi Hirsch has deep roots in community-based mental health and a commitment to providing culturally responsive services that are just and equitable. More than 1,000 dedicated employees and volunteers make Didi Hirsch's work possible. Summary The Lead Case Manager (internally referred to as Lead Care Manager) performs essential functions of care management and care coordination as part of the ECM Program. The Lead Case Manager manages specified cases, coordinates health care benefits, provides education and facilitates member access to care in a timely and cost-effective manner. The Lead Case Manager collaborates and communicates with member, family/support persons, providers, and the ECM team to promote wellness and member empowerment, while ensuring access to appropriate services and maximizing member benefit. The Lead Case Manager serves as a clinical advocate for members, active interdisciplinary team member, liaison with other departments and external health and social service providers. Primary Duties Serves as the primary point of contact for the Member, Member's family, Authorized Representative (AR), caregiver, other authorized support person(s) as appropriate, and the multidisciplinary care team providing care to the Member. Assess member needs in the areas of physical health, mental health, substance use, community-based Long Term Services & Supports (LTSS), oral health, palliative care, trauma-informed care, social supports, and housing as appropriate for individuals experiencing homelessness. Develops a comprehensive Care Management Plan with input from a multidisciplinary care team, as well as the member, to ensure a whole-person approach is taken in identifying gaps in treatment or gaps in available and needed services. Implements Care Plan services and development of health action plan. Offer services where the ECM member lives, seeks care, or finds most easily accessible. Connect ECM member to other social services and supports he/she may need. Advocate on behalf of members with health care professionals. Use motivational interviewing, trauma-informed care, and harm-reduction practices. Work with hospital staff on discharge plan as needed. Conduct outreach to and engage eligible HHP members to encourage enrollment in the program. Accompany ECM members to office visits, as needed. Monitor treatment adherence including medication. Provide health promotion and self-management health coaching. Arrange transportation. Meets agency client service expectations. Other duties as assigned. Position Requirements Fluency in Spanish required. Bachelors degree preferred OR 2 years of case management experience. Comfortable working with diverse populations. Exceptional ability to connect and engage with people. Willingness to work in various environments including 1:1 in member's homes, clinical settings, and/or shelters. Ability to engage members. Critical thinking skills & effective verbal and written communications skills to consult with members, physicians, and providers. Ability to use a personal computer and document care management activities. Motivational interviewing. Current knowledge of clinical standards of care and disease processes. Knowledge of community resources in area of residence. Familiarity with trauma-informed care and harm reduction practices. Current California driver's license, car insurance, and a driving record acceptable to the Agency's insurance carrier. Our Vision A future where everyone has equitable access to care and is empowered to achieve optimal mental health and well-being. Our Mission Didi Hirsch provides compassionate mental health, substance use, and suicide prevention services to individuals and families, especially in communities where discrimination and injustice limit access. Core Values Excellence: We are constantly innovating, learning from the communities we serve, and applying the latest research to advance best practices. We uphold the highest ethical standards to ensure we are providing compassionate and excellent care. Diversity & Inclusion: We value diversity of background, experience, and ideas. We celebrate differences and prioritize creating a sense of belonging. Equity: We are dedicated to promoting health equity in our communities, and we work to dismantle disparities and discrimination within both systems of care and society. Well Being: We are devoted to the well-being of our staff, volunteers, and communities, and believe healthy teams lead to healthy clients. Advocacy: We advocate across all levels of government and use our voice to reduce barriers to care with the goal of access to high quality, integrated healthcare for all. Community Engagement: We build partnerships in the community and across sectors to create a more inclusive and responsive mental health ecosystem and enhance greater accessibility to care and support. #LI-KS1 #LI-Hybrid

Mental Health America of Los Angeles (MHALA) has been a pioneer in mental health service, advocacy, innovation, and training for nearly a century, working to ensure that people with mental health needs achieve meaningful, healthy lives in their communities. MHALA is among the largest and most comprehensive nonprofit mental health agencies in Los Angeles County. The agency supports over 19,000 low-income and no-income individuals annually with integrated services. MHALA achieves impact in the areas of mental and physical healthcare, homelessness and housing, supported employment, and wellness and financial services, with special programs for Veterans and transition-age youth. MHALA also provides training programs for individuals joining the behavioral health workforce and for the larger community around mental health issues. MHALA works to ensure that its employees are just as cared for as its members. Communication, collaboration, transparency and a healthy work/life balance are core components of the agency culture. Employees are encouraged to engage in self-care and can enjoy a 35-hour workweek. MHALA fosters diversity at all levels of the organization. The agency promotes a team-oriented culture that offers opportunities for growth. We are proud to offer a competitive salary and full benefits package, including an employee assistance program, and generous paid time off. Personal Service Coordinator 35 hours per week / $24.00 per hour (The actual compensation will be determined based on experience and other factors permitted by law.) Summary: Under the supervision of the Program Manager, the Personal Service Coordinator (PSC) supports the daily operations of the Homeless Service Center (HSC). The HSC provides access to basic needs, harm reduction tools, safety education, and short-term case management for individuals experiencing homelessness, substance use challenges, chronic health issues, and sex work involvement. The PSC employs motivational interviewing and harm reduction practices to foster a safe, non-judgmental environment and connect members to essential services, including housing, healthcare, employment, and documentation support. The role involves completing intakes, distributing supplies, facilitating safety trainings, and maintaining accurate program documentation. The PSC also collaborates with community partners and internal programs to advocate for the needs of its members and ensure that services are trauma-informed and person-centered. This position requires strong communication, organizational, and teamwork skills, as well as knowledge of community resources and basic computer proficiency. Essential Duties and Responsibilities: This is not an exhaustive task list, and other duties may be assigned as deemed appropriate or necessary by the supervisor or program director. Reasonable accommodation will be provided to any qualified person with a medical or psychiatric disability, providing it will not change the essential nature of the position, nor cause undue hardship to the Agency's operations. MHALA is an equal employer opportunity and service provider. The agency will consider individuals with a criminal history in accordance with both the Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). * Complete intakes and track members entering the HSC using provided logs and worksheets. * Distribute supplies and facilitate safety courses and harm reduction trainings. * Provides members with a supportive, safe, non-judgmental environment * Assists members in addressing barriers and connects them to supportive services, including employment, case management, healthcare, insurance, documentation assistance, mobile clinics, and other community resources. * Ensure members are linked to appropriate medical and mental health care, safe substance use services, and overdose prevention education. * Ensure all interactions are person-centered, goal-focused, and consistent with evidence-based practices such as trauma-informed care, harm reduction, motivational interviewing, and the Housing First model. * Provides individualized coaching and positive reinforcement in budgeting, hygiene, meal preparation, public transportation, and other independent living skills necessary for housing stability. * Advocate and mediate on behalf of members to ensure their needs are supported and met. * Maintain current knowledge of community resources and assist members in navigating available services. * Collaborate and communicate regularly with internal and/ or external programs or providers. * Communicates effectively in oral and written forms of communication with members. * Maintains proper documentation required for program compliance and accountability in accordance with MHALA standards. * Attend and participate in CES Case Conferencing, all-staff meetings, team meetings, community meetings, and other assigned gatherings. * Participate in ongoing professional development and training to effectively meet member needs. * Serve as a mandated reporter by immediately reporting any suspected abuse, rights violations, or related concerns. Other Position Requirements: * High school diploma or GED, and two years of experience in social services or related field * Have compassion for individuals experiencing homelessness and knowledge of local resources * Must function well in a team-oriented approach to member services * Knowledgeable in computer applications such as Microsoft Word, Excel, and Outlook as well as possess organizational skills * Be able to work in the office Monday through Friday schedule 8 am to 4 pm * Driving with current class C driver's license, a vehicle for transportation, proof of valid automobile insurance, the ability to be insured by MHALA's liability insurance are conditions of employment * TB clearance and re-testing every year are conditions of continued employment * COVID-19 vaccinations or booster shots are not currently required, however this may become a requirement in the future. Failure to abide by any agency policy, including those relating to a vaccine or booster shot may result in termination of employment * Employment verification directly from three (3) past employers within the most recent 7-year period Salary Description $24.00 per hour

Full-time Description Mental Health America of Los Angeles (MHALA) has been a pioneer in mental health service, advocacy, innovation, and training for nearly a century, working to ensure that people with mental health needs achieve meaningful, healthy lives in their communities. MHALA is among the largest and most comprehensive nonprofit mental health agencies in Los Angeles County. The agency supports over 19,000 low-income and no-income individuals annually with integrated services. MHALA achieves impact in the areas of mental and physical healthcare, homelessness and housing, supported employment, and wellness and financial services, with special programs for Veterans and transition-age youth. MHALA also provides training programs for individuals joining the behavioral health workforce and for the larger community around mental health issues. MHALA works to ensure that its employees are just as cared for as its members. Communication, collaboration, transparency and a healthy work/life balance are core components of the agency culture. Employees are encouraged to engage in self-care and can enjoy a 35-hour workweek. MHALA fosters diversity at all levels of the organization. The agency promotes a team-oriented culture that offers opportunities for growth. We are proud to offer a competitive salary and full benefits package, including an employee assistance program, and generous paid time off. Personal Service Coordinator 35 hours per week / $24.00 per hour (The actual compensation will be determined based on experience and other factors permitted by law.) Summary: Under the supervision of the Program Manager, the Personal Service Coordinator (PSC) supports the daily operations of the Homeless Service Center (HSC). The HSC provides access to basic needs, harm reduction tools, safety education, and short-term case management for individuals experiencing homelessness, substance use challenges, chronic health issues, and sex work involvement. The PSC employs motivational interviewing and harm reduction practices to foster a safe, non-judgmental environment and connect members to essential services, including housing, healthcare, employment, and documentation support. The role involves completing intakes, distributing supplies, facilitating safety trainings, and maintaining accurate program documentation. The PSC also collaborates with community partners and internal programs to advocate for the needs of its members and ensure that services are trauma-informed and person-centered. This position requires strong communication, organizational, and teamwork skills, as well as knowledge of community resources and basic computer proficiency. Essential Duties and Responsibilities: This is not an exhaustive task list, and other duties may be assigned as deemed appropriate or necessary by the supervisor or program director. Reasonable accommodation will be provided to any qualified person with a medical or psychiatric disability, providing it will not change the essential nature of the position, nor cause undue hardship to the Agency's operations. MHALA is an equal employer opportunity and service provider. The agency will consider individuals with a criminal history in accordance with both the Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). Complete intakes and track members entering the HSC using provided logs and worksheets. Distribute supplies and facilitate safety courses and harm reduction trainings. Provides members with a supportive, safe, non-judgmental environment Assists members in addressing barriers and connects them to supportive services, including employment, case management, healthcare, insurance, documentation assistance, mobile clinics, and other community resources. Ensure members are linked to appropriate medical and mental health care, safe substance use services, and overdose prevention education. Ensure all interactions are person-centered, goal-focused, and consistent with evidence-based practices such as trauma-informed care, harm reduction, motivational interviewing, and the Housing First model. Provides individualized coaching and positive reinforcement in budgeting, hygiene, meal preparation, public transportation, and other independent living skills necessary for housing stability. Advocate and mediate on behalf of members to ensure their needs are supported and met. Maintain current knowledge of community resources and assist members in navigating available services. Collaborate and communicate regularly with internal and/ or external programs or providers. Communicates effectively in oral and written forms of communication with members. Maintains proper documentation required for program compliance and accountability in accordance with MHALA standards. Attend and participate in CES Case Conferencing, all-staff meetings, team meetings, community meetings, and other assigned gatherings. Participate in ongoing professional development and training to effectively meet member needs. Serve as a mandated reporter by immediately reporting any suspected abuse, rights violations, or related concerns. Other Position Requirements: High school diploma or GED, and two years of experience in social services or related field Have compassion for individuals experiencing homelessness and knowledge of local resources Must function well in a team-oriented approach to member services Knowledgeable in computer applications such as Microsoft Word, Excel, and Outlook as well as possess organizational skills Be able to work in the office Monday through Friday schedule 8 am to 4 pm Driving with current class C driver's license, a vehicle for transportation, proof of valid automobile insurance, the ability to be insured by MHALA's liability insurance are conditions of employment TB clearance and re-testing every year are conditions of continued employment COVID-19 vaccinations or booster shots are not currently required, however this may become a requirement in the future. Failure to abide by any agency policy, including those relating to a vaccine or booster shot may result in termination of employment Employment verification directly from three (3) past employers within the most recent 7-year period Salary Description $24.00 per hour

Job DescriptionDescription: Mental Health America of Los Angeles (MHALA) has been a pioneer in mental health service, advocacy, innovation, and training for nearly a century, working to ensure that people with mental health needs achieve meaningful, healthy lives in their communities. MHALA is among the largest and most comprehensive nonprofit mental health agencies in Los Angeles County. The agency supports over 19,000 low-income and no-income individuals annually with integrated services. MHALA achieves impact in the areas of mental and physical healthcare, homelessness and housing, supported employment, and wellness and financial services, with special programs for Veterans and transition-age youth. MHALA also provides training programs for individuals joining the behavioral health workforce and for the larger community around mental health issues. MHALA works to ensure that its employees are just as cared for as its members. Communication, collaboration, transparency and a healthy work/life balance are core components of the agency culture. Employees are encouraged to engage in self-care and can enjoy a 35-hour workweek. MHALA fosters diversity at all levels of the organization. The agency promotes a team-oriented culture that offers opportunities for growth. We are proud to offer a competitive salary and full benefits package, including an employee assistance program, and generous paid time off. Personal Service Coordinator 35 hours per week / $24.00 per hour (The actual compensation will be determined based on experience and other factors permitted by law.) Summary: Under the supervision of the Program Manager, the Personal Service Coordinator (PSC) supports the daily operations of the Homeless Service Center (HSC). The HSC provides access to basic needs, harm reduction tools, safety education, and short-term case management for individuals experiencing homelessness, substance use challenges, chronic health issues, and sex work involvement. The PSC employs motivational interviewing and harm reduction practices to foster a safe, non-judgmental environment and connect members to essential services, including housing, healthcare, employment, and documentation support. The role involves completing intakes, distributing supplies, facilitating safety trainings, and maintaining accurate program documentation. The PSC also collaborates with community partners and internal programs to advocate for the needs of its members and ensure that services are trauma-informed and person-centered. This position requires strong communication, organizational, and teamwork skills, as well as knowledge of community resources and basic computer proficiency. Essential Duties and Responsibilities: This is not an exhaustive task list, and other duties may be assigned as deemed appropriate or necessary by the supervisor or program director. Reasonable accommodation will be provided to any qualified person with a medical or psychiatric disability, providing it will not change the essential nature of the position, nor cause undue hardship to the Agency's operations. MHALA is an equal employer opportunity and service provider. The agency will consider individuals with a criminal history in accordance with both the Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). Complete intakes and track members entering the HSC using provided logs and worksheets. Distribute supplies and facilitate safety courses and harm reduction trainings. Provides members with a supportive, safe, non-judgmental environment Assists members in addressing barriers and connects them to supportive services, including employment, case management, healthcare, insurance, documentation assistance, mobile clinics, and other community resources. Ensure members are linked to appropriate medical and mental health care, safe substance use services, and overdose prevention education. Ensure all interactions are person-centered, goal-focused, and consistent with evidence-based practices such as trauma-informed care, harm reduction, motivational interviewing, and the Housing First model. Provides individualized coaching and positive reinforcement in budgeting, hygiene, meal preparation, public transportation, and other independent living skills necessary for housing stability. Advocate and mediate on behalf of members to ensure their needs are supported and met. Maintain current knowledge of community resources and assist members in navigating available services. Collaborate and communicate regularly with internal and/ or external programs or providers. Communicates effectively in oral and written forms of communication with members. Maintains proper documentation required for program compliance and accountability in accordance with MHALA standards. Attend and participate in CES Case Conferencing, all-staff meetings, team meetings, community meetings, and other assigned gatherings. Participate in ongoing professional development and training to effectively meet member needs. Serve as a mandated reporter by immediately reporting any suspected abuse, rights violations, or related concerns. Other Position Requirements: High school diploma or GED, and two years of experience in social services or related field Have compassion for individuals experiencing homelessness and knowledge of local resources Must function well in a team-oriented approach to member services Knowledgeable in computer applications such as Microsoft Word, Excel, and Outlook as well as possess organizational skills Be able to work in the office Monday through Friday schedule 8 am to 4 pm Driving with current class C driver's license, a vehicle for transportation, proof of valid automobile insurance, the ability to be insured by MHALA's liability insurance are conditions of employment TB clearance and re-testing every year are conditions of continued employment COVID-19 vaccinations or booster shots are not currently required, however this may become a requirement in the future. Failure to abide by any agency policy, including those relating to a vaccine or booster shot may result in termination of employment Employment verification directly from three (3) past employers within the most recent 7-year period Requirements:

Job DescriptionDescription: Mental Health America of Los Angeles (MHALA) has been a pioneer in mental health service, advocacy, innovation, and training for nearly a century, working to ensure that people with mental health needs achieve meaningful, healthy lives in their communities. MHALA is among the largest and most comprehensive nonprofit mental health agencies in Los Angeles County. The agency supports over 19,000 low-income and no-income individuals annually with integrated services. MHALA achieves impact in the areas of mental and physical healthcare, homelessness and housing, supported employment, and wellness and financial services, with special programs for Veterans and transition-age youth. MHALA also provides training programs for individuals joining the behavioral health workforce and for the larger community around mental health issues. MHALA works to ensure that its employees are just as cared for as its members. Communication, collaboration, transparency and a healthy work/life balance are core components of the agency culture. Employees are encouraged to engage in self-care and can enjoy a 35-hour workweek. MHALA fosters diversity at all levels of the organization. The agency promotes a team-oriented culture that offers opportunities for growth. We are proud to offer a competitive salary and full benefits package, including an employee assistance program, and generous paid time off. Personal Service Coordinator (Temporary) 35 hours per week / $24.00 per hour (The actual compensation will be determined based on experience and other factors permitted by law.) Summary: Under direct supervision, serves as the primary support and case manager for young adults between the ages of 18-25 who are experiencing mental illness, to support them in transitioning into adulthood by helping them achieve their quality of life goals including, but not limited to stable place to live, employment, education, and relationships. Essential Duties and Responsibilities : This is not an exhaustive task list, and other duties may be assigned as deemed appropriate or necessary by the supervisor or program director. Reasonable accommodation will be provided to any qualified person with a medical or psychiatric disability, providing it will not change the essential nature of the position, nor cause undue hardship to the Agency's operations. MHALA is an equal opportunity employer and service provider. The agency will consider individuals with a criminal history in accordance with both the Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). Develop a Recovery Plan and/or Personal Service Plan with each member that identifies his/her personal needs and goals Mediate and advocate on behalf of the member to help him/her obtain and keep housing, health care benefits, entitlements etc. Visit members in their place of residence, hospital or jail on an as-needed basis, in order to help them live successfully and to prevent them from becoming homeless. Transport members to appointments and on errands when appropriate. Oversee and monitor members' individual and group activities both inside the program and out in the community. Provide coaching, counseling, mentoring, instruction, training, feedback and positive reinforcement for members in areas such as money management, grooming and hygiene, meal preparation, public transportation and other independent living skills Devise and implement strategies for outreach to members who tend to isolate themselves. Knowledge of community resources, housing, social security and general relief systems and ability to navigate within these systems. Knowledgeable and practices in motivational interviewing and harm reduction. Assist members in achieving community integration and employment goals. Participate in staff and community meetings and in the day-to-day operations of the program as needed. Required to meet the monthly billing requirements of 85 hours and enter notes into the Electronic Health Record within 24 business hour period. Maintains all records and documentation needed for program compliance and accountability in accordance with MHALA standards and funding source requirements including but not limited to recovery plans, progress notes, assessments, and outcome measurements. Maintain understating of HIPAA regulations and complies with these regulations when working with members. Position Requirements: High school diploma or GED required. One year of experience providing psychosocial rehab related services to a disabled population. Bachelor's degree in a human service or related field preferred. Ability to provide a welcoming environment and skill in engaging new members. Must possess a high level of tolerance, patience and understanding for individuals who present for services with urgent multiple needs, issues, and problematic behavioral characteristics. Must have good basic English writing skills, good basic computer skills and be highly organized. Must have excellent communication skills. Must be able to have the ability to juggle multiple tasks without losing productivity. Must function well in a team-oriented approach to member services. Knowledgeable in computer applications such as Microsoft Word, Excel, and Outlook. Must possess a high level of patience and tolerance for a work atmosphere that is very busy and highly unstructured. TB clearance and re-testing every year are conditions of continued employment. Must function well in a team-oriented approach to member services and fast-paced environment. Knowledgeable in computer applications such as Microsoft Word, Excel, and Outlook. Must be able to maintain an empathetic view for the dilemma of individuals in severe need and be able to juggle creatively and successfully around a variety of barriers that keep individuals from successful personal and community living. Flexible work schedule to include some evenings or weekends, and on call cell phone services when necessary. Spanish speaking a plus, but not required Driving with current class C driver's license, a vehicle for transportation, proof of valid automobile insurance, the ability to be insured by MHALA's liability insurance are conditions of employment COVID-19 vaccinations or booster shots are not currently required, however this may become a requirement in the future. Failure to abide by any agency policy, including those relating to a vaccine or booster shot may result in termination of employment Employment verification directly from three (3) past employers within the most recent 7-year period Requirements:

Temporary Description Mental Health America of Los Angeles (MHALA) has been a pioneer in mental health service, advocacy, innovation, and training for nearly a century, working to ensure that people with mental health needs achieve meaningful, healthy lives in their communities. MHALA is among the largest and most comprehensive nonprofit mental health agencies in Los Angeles County. The agency supports over 19,000 low-income and no-income individuals annually with integrated services. MHALA achieves impact in the areas of mental and physical healthcare, homelessness and housing, supported employment, and wellness and financial services, with special programs for Veterans and transition-age youth. MHALA also provides training programs for individuals joining the behavioral health workforce and for the larger community around mental health issues. MHALA works to ensure that its employees are just as cared for as its members. Communication, collaboration, transparency and a healthy work/life balance are core components of the agency culture. Employees are encouraged to engage in self-care and can enjoy a 35-hour workweek. MHALA fosters diversity at all levels of the organization. The agency promotes a team-oriented culture that offers opportunities for growth. We are proud to offer a competitive salary and full benefits package, including an employee assistance program, and generous paid time off. Personal Service Coordinator (Temporary) 35 hours per week / $24.00 per hour (The actual compensation will be determined based on experience and other factors permitted by law.) Summary: Under direct supervision, serves as the primary support and case manager for young adults between the ages of 18-25 who are experiencing mental illness, to support them in transitioning into adulthood by helping them achieve their quality of life goals including, but not limited to stable place to live, employment, education, and relationships. Essential Duties and Responsibilities : This is not an exhaustive task list, and other duties may be assigned as deemed appropriate or necessary by the supervisor or program director. Reasonable accommodation will be provided to any qualified person with a medical or psychiatric disability, providing it will not change the essential nature of the position, nor cause undue hardship to the Agency's operations. MHALA is an equal opportunity employer and service provider. The agency will consider individuals with a criminal history in accordance with both the Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). Develop a Recovery Plan and/or Personal Service Plan with each member that identifies his/her personal needs and goals Mediate and advocate on behalf of the member to help him/her obtain and keep housing, health care benefits, entitlements etc. Visit members in their place of residence, hospital or jail on an as-needed basis, in order to help them live successfully and to prevent them from becoming homeless. Transport members to appointments and on errands when appropriate. Oversee and monitor members' individual and group activities both inside the program and out in the community. Provide coaching, counseling, mentoring, instruction, training, feedback and positive reinforcement for members in areas such as money management, grooming and hygiene, meal preparation, public transportation and other independent living skills Devise and implement strategies for outreach to members who tend to isolate themselves. Knowledge of community resources, housing, social security and general relief systems and ability to navigate within these systems. Knowledgeable and practices in motivational interviewing and harm reduction. Assist members in achieving community integration and employment goals. Participate in staff and community meetings and in the day-to-day operations of the program as needed. Required to meet the monthly billing requirements of 85 hours and enter notes into the Electronic Health Record within 24 business hour period. Maintains all records and documentation needed for program compliance and accountability in accordance with MHALA standards and funding source requirements including but not limited to recovery plans, progress notes, assessments, and outcome measurements. Maintain understating of HIPAA regulations and complies with these regulations when working with members. Position Requirements: High school diploma or GED required. One year of experience providing psychosocial rehab related services to a disabled population. Bachelor's degree in a human service or related field preferred. Ability to provide a welcoming environment and skill in engaging new members. Must possess a high level of tolerance, patience and understanding for individuals who present for services with urgent multiple needs, issues, and problematic behavioral characteristics. Must have good basic English writing skills, good basic computer skills and be highly organized. Must have excellent communication skills. Must be able to have the ability to juggle multiple tasks without losing productivity. Must function well in a team-oriented approach to member services. Knowledgeable in computer applications such as Microsoft Word, Excel, and Outlook. Must possess a high level of patience and tolerance for a work atmosphere that is very busy and highly unstructured. TB clearance and re-testing every year are conditions of continued employment. Must function well in a team-oriented approach to member services and fast-paced environment. Knowledgeable in computer applications such as Microsoft Word, Excel, and Outlook. Must be able to maintain an empathetic view for the dilemma of individuals in severe need and be able to juggle creatively and successfully around a variety of barriers that keep individuals from successful personal and community living. Flexible work schedule to include some evenings or weekends, and on call cell phone services when necessary. Spanish speaking a plus, but not required Driving with current class C driver's license, a vehicle for transportation, proof of valid automobile insurance, the ability to be insured by MHALA's liability insurance are conditions of employment COVID-19 vaccinations or booster shots are not currently required, however this may become a requirement in the future. Failure to abide by any agency policy, including those relating to a vaccine or booster shot may result in termination of employment Employment verification directly from three (3) past employers within the most recent 7-year period Salary Description $24.00 per hour

Full-time Description Mental Health America of Los Angeles (MHALA) has been a pioneer in mental health service, advocacy, innovation, and training for nearly a century, working to ensure that people with mental health needs achieve meaningful, healthy lives in their communities. MHALA is among the largest and most comprehensive nonprofit mental health agencies in Los Angeles County. The agency supports over 19,000 low-income and no-income individuals annually with integrated services. MHALA achieves impact in the areas of mental and physical healthcare, homelessness and housing, supported employment, and wellness and financial services, with special programs for Veterans and transition-age youth. MHALA also provides training programs for individuals joining the behavioral health workforce and for the larger community around mental health issues. MHALA works to ensure that its employees are just as cared for as its members. Communication, collaboration, transparency and a healthy work/life balance are core components of the agency culture. Employees are encouraged to engage in self-care and can enjoy a 35-hour workweek. MHALA fosters diversity at all levels of the organization. The agency promotes a team-oriented culture that offers opportunities for growth. We are proud to offer a competitive salary and full benefits package, including an employee assistance program, and generous paid time off. Personal Service Coordinator 35 hours per week / $24.00 per hour (The actual compensation will be determined based on experience and other factors permitted by law.) Summary: Serves as the primary support and case manager for adults with mental illness by assisting them to live as independently as possible in their chosen community. Essential Duties and Responsibilities: This is not an exhaustive task list, and other duties may be assigned as deemed appropriate or necessary by the supervisor or program director. Reasonable accommodation will be provided to any qualified person with a medical or psychiatric disability, providing it will not change the essential nature of the position, nor cause undue hardship to the Agency's operations. The Agency will consider individuals with a criminal history in accordance with both the Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). Develops a Personal Service Plan and/ or Barrier list with each member that identifies his/her personal needs and goals Mediates and advocates on behalf of the member to help him/her obtain and keep housing, health care benefits, entitlements, etc Visits members in their place of residence, hospital or jail on an as-needed basis, in order to help them live successfully and to prevent them from becoming homeless Transports members to appointments and on errands when appropriate Oversees and monitors members' individual and group activities both inside the program and out in the community Provides coaching, counseling, mentoring, instruction, training, feedback and positive reinforcement for members in areas such as money management, grooming and hygiene, meal preparation, public transportation and other independent living skills Devises and implements strategies for outreach to members who tend to isolate themselves Knowledgeable and practices in motivational interviewing and harm reduction Supports individuals and team goals in community integration and employment. Works with Community Integration. Assists members in achieving community integration and employment goals Participates in staff and community meetings and in the day-to-day operations of the program as needed Required to bill 85 hours per month into the Electronic Health Care System Maintains all records and documentation needed for program compliance and accountability in accordance with MHALA standards and funding source requirements Other Position Requirements: High School Diploma or GED, plus 2 years' experience providing psychosocial rehab related services to a disabled population, preferred All billing and supporting documentation shall be entered into MHALA's EHR (electronic health record system) within 24 hours from the date of service delivery. All required data collection documents (as applicable to your program: MORS, Determinants, KEC, IHOMS, HMIS, etc.) are submitted on or before due date. Demonstrate knowledge of community resources. Must function well in a team-oriented approach to member services. Must have a valid CPR certificate. Knowledgeable in computer applications such as Microsoft Word, Excel and Outlook Driving with current class C driver's license, a vehicle for transportation, proof of valid automobile insurance, the ability to be insured by MHALA liability insurance are conditions of employment. Flexible work schedule to include some evenings or weekends, and on call cell phone services when necessary. TB clearance and re-testing every year are conditions of employment Salary Description $24.00 per hour

Mental Health America of Los Angeles (MHALA) has been a pioneer in mental health service, advocacy, innovation, and training for nearly a century, working to ensure that people with mental health needs achieve meaningful, healthy lives in their communities. MHALA is among the largest and most comprehensive nonprofit mental health agencies in Los Angeles County. The agency supports over 19,000 low-income and no-income individuals annually with integrated services. MHALA achieves impact in the areas of mental and physical healthcare, homelessness and housing, supported employment, and wellness and financial services, with special programs for Veterans and transition-age youth. MHALA also provides training programs for individuals joining the behavioral health workforce and for the larger community around mental health issues. MHALA works to ensure that its employees are just as cared for as its members. Communication, collaboration, transparency and a healthy work/life balance are core components of the agency culture. Employees are encouraged to engage in self-care and can enjoy a 35-hour workweek. MHALA fosters diversity at all levels of the organization. The agency promotes a team-oriented culture that offers opportunities for growth. We are proud to offer a competitive salary and full benefits package, including an employee assistance program, and generous paid time off. Veteran Housing and Benefits Specialist 35 hours per week / $24.00 per hour (The actual compensation will be determined based on experience and other factors permitted by law.) Summary: Under direct supervision of the Program Manager provide housing placement, support and case management services for eligible homeless veteran families through outreach, assessment and engagement of potential members. Assist veterans and their families in finding and accessing requested community linkages and resources through the application of intensive case management services based on housing first and psychosocial rehabilitation model of treatment and services. Essential Duties and Responsibilities: This is not an exhaustive task list, and other duties may be assigned as deemed appropriate or necessary by the supervisor or program director. Reasonable accommodation will be provided to any qualified person with a medical or psychiatric disability, providing it will not change the essential nature of the position, nor cause undue hardship to the Agency's operations. The Agency will consider individuals with a criminal history in accordance with both the Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). * Interface with government, community and private agencies to obtain rental subsidies, subsidized loans or other available resources for transitional and permanent housing for veterans and their families. * Assist and coach members in all steps of completing the application process. * Provide follow-up during the application process, and act as a housing counselor and advocate for members to help obtain and keep housing, health care benefits, entitlements, etc. * Conducts individual and community-based presentations regarding MHA's housing programs and work with landlords and property management companies to generate housing opportunities through advocacy, information and education * Through the use of Motivational Interviewing and Harm Reduction practices, provide and/or arrange for necessary services for members moving into new housing. * Provide or arrange for regular home visits, in-home case management support and community-based referrals to assist members in staying successfully housed. * When necessary, act as a liaison with the landlord, other service providers or other tenants to clarify expectations and resolve issues and problems. * Represent MHALA at community housing provider meetings, HUD-VASH and LAHSA meetings and other similar events. Work to stay current with technical and administrative changes in various housing programs and their requirements. * Networks with other veteran and mainstream service agencies to share ideas and resources, develop effective programs, solve common problems and maintain a professional network of referral resources for housing and support services. * Attend and participate in staff meetings and other aspects of the day-to-day operations and community life of the agency. * Work cooperatively with other staff to assure the smooth and seamless delivery of supportive services to the agency and the veterans and their families it serves. * Assist and support program documentation standards of staff in accordance with MHALA, county contracted provider, and funding source standards and requirements, and documents in required program, including 24 hour turnaround documentation to ensure all required data collection documents (as applicable to your program (HMIS) are submitted on or before due date. * Collaborate with member to establish a working budget for sustainability of housing including all expenses and income sources of the household. * Mediates and advocates on behalf of the member to help him/her obtain and keep housing. * Other collateral duties as needed and assigned. Position Requirements: * High School diploma or GED plus two year of providing psychiatric rehabilitation services to a disabled population/low income and/or homeless population, preferred. * Veterans encouraged to apply. * Bachelor's degree in Social Work or related field preferred. * Driving with current class C driver's license, a vehicle for transportation, proof of valid automobile insurance, the ability to be insured by MHALA liability insurance are conditions of employment. * Knowledge of health care, social service resource systems and self-help intervention strategies. * Crisis intervention and conflict resolution skills including use of motivational interviewing, harm reduction approach, and trauma-informed care. * Strong oral/written communication and listening skills. * Must be team-oriented, self-directed, have good listening and communication skills, the ability to empathize and relate positively to a wide variety of people and dedicated to fulfilling the demands of the position. * Experience working in diverse settings with people across all socio-economic spectrums. * Proficient typing and computer skills, including Microsoft Office Suite (Outlook, Word and Excel). * Must function well in a team-oriented approach to member services. * Highly organized, detail oriented, and able to effectively manage multiple assignments through accuracy and thoroughness. * Flexible work schedule to include some evenings or weekends when necessary. * TB clearance and re-testing every year are conditions of employment * COVID-19 vaccinations or booster shots are not currently required, however this may become a requirement in the future. Failure to abide by any agency policy, including those relating to a vaccine or booster shot may result in termination of employment * Employment verification directly from three (3) past employers within the most recent 7-year period Salary Description $24.00 per hour

Full-time Description Mental Health America of Los Angeles (MHALA) has been a pioneer in mental health service, advocacy, innovation, and training for nearly a century, working to ensure that people with mental health needs achieve meaningful, healthy lives in their communities. MHALA is among the largest and most comprehensive nonprofit mental health agencies in Los Angeles County. The agency supports over 19,000 low-income and no-income individuals annually with integrated services. MHALA achieves impact in the areas of mental and physical healthcare, homelessness and housing, supported employment, and wellness and financial services, with special programs for Veterans and transition-age youth. MHALA also provides training programs for individuals joining the behavioral health workforce and for the larger community around mental health issues. MHALA works to ensure that its employees are just as cared for as its members. Communication, collaboration, transparency and a healthy work/life balance are core components of the agency culture. Employees are encouraged to engage in self-care and can enjoy a 35-hour workweek. MHALA fosters diversity at all levels of the organization. The agency promotes a team-oriented culture that offers opportunities for growth. We are proud to offer a competitive salary and full benefits package, including an employee assistance program, and generous paid time off. Veteran Housing and Benefits Specialist 35 hours per week / $24.00 per hour (The actual compensation will be determined based on experience and other factors permitted by law.) Summary: Under direct supervision of the Program Manager provide housing placement, support and case management services for eligible homeless veteran families through outreach, assessment and engagement of potential members. Assist veterans and their families in finding and accessing requested community linkages and resources through the application of intensive case management services based on housing first and psychosocial rehabilitation model of treatment and services. Essential Duties and Responsibilities : This is not an exhaustive task list, and other duties may be assigned as deemed appropriate or necessary by the supervisor or program director. Reasonable accommodation will be provided to any qualified person with a medical or psychiatric disability, providing it will not change the essential nature of the position, nor cause undue hardship to the Agency's operations. The Agency will consider individuals with a criminal history in accordance with both the Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). Interface with government, community and private agencies to obtain rental subsidies, subsidized loans or other available resources for transitional and permanent housing for veterans and their families. Assist and coach members in all steps of completing the application process. Provide follow-up during the application process, and act as a housing counselor and advocate for members to help obtain and keep housing, health care benefits, entitlements, etc. Conducts individual and community-based presentations regarding MHA's housing programs and work with landlords and property management companies to generate housing opportunities through advocacy, information and education Through the use of Motivational Interviewing and Harm Reduction practices, provide and/or arrange for necessary services for members moving into new housing. Provide or arrange for regular home visits, in-home case management support and community-based referrals to assist members in staying successfully housed. When necessary, act as a liaison with the landlord, other service providers or other tenants to clarify expectations and resolve issues and problems. Represent MHALA at community housing provider meetings, HUD-VASH and LAHSA meetings and other similar events. Work to stay current with technical and administrative changes in various housing programs and their requirements. Networks with other veteran and mainstream service agencies to share ideas and resources, develop effective programs, solve common problems and maintain a professional network of referral resources for housing and support services. Attend and participate in staff meetings and other aspects of the day-to-day operations and community life of the agency. Work cooperatively with other staff to assure the smooth and seamless delivery of supportive services to the agency and the veterans and their families it serves. Assist and support program documentation standards of staff in accordance with MHALA, county contracted provider, and funding source standards and requirements, and documents in required program, including 24 hour turnaround documentation to ensure all required data collection documents (as applicable to your program (HMIS) are submitted on or before due date. Collaborate with member to establish a working budget for sustainability of housing including all expenses and income sources of the household. Mediates and advocates on behalf of the member to help him/her obtain and keep housing. Other collateral duties as needed and assigned. Position Requirements: High School diploma or GED plus two year of providing psychiatric rehabilitation services to a disabled population/low income and/or homeless population, preferred. Veterans encouraged to apply. Bachelor's degree in Social Work or related field preferred. Driving with current class C driver's license, a vehicle for transportation, proof of valid automobile insurance, the ability to be insured by MHALA liability insurance are conditions of employment. Knowledge of health care, social service resource systems and self-help intervention strategies. Crisis intervention and conflict resolution skills including use of motivational interviewing, harm reduction approach, and trauma-informed care. Strong oral/written communication and listening skills. Must be team-oriented, self-directed, have good listening and communication skills, the ability to empathize and relate positively to a wide variety of people and dedicated to fulfilling the demands of the position. Experience working in diverse settings with people across all socio-economic spectrums. Proficient typing and computer skills, including Microsoft Office Suite (Outlook, Word and Excel). Must function well in a team-oriented approach to member services. Highly organized, detail oriented, and able to effectively manage multiple assignments through accuracy and thoroughness. Flexible work schedule to include some evenings or weekends when necessary. TB clearance and re-testing every year are conditions of employment COVID-19 vaccinations or booster shots are not currently required, however this may become a requirement in the future. Failure to abide by any agency policy, including those relating to a vaccine or booster shot may result in termination of employment Employment verification directly from three (3) past employers within the most recent 7-year period Salary Description $24.00 per hour

Job Description Job Title: SUD Counselor - Outpatient SUD Department: Outpatient Services Reports To: Clinical Program Director Status: Full-Time | Non-Exempt Salary: $25 - $30 (Dependent on Registration or Certification; and experience) SUMMARY OF POSITION Reporting to the Clinical Program Director, the SUD Counselor provides individual and group counseling, education, and crisis intervention, as well as overall management of the patient's episode, to patients engaged in outpatient substance use disorder treatment services. The Counselor is responsible for assessing, planning, implementing, and evaluating therapeutic interventions consistent with evidence-based practices, while ensuring compliance with county, state, and federal requirements. This role requires a patient-centered approach that promotes recovery, resilience, and long-term wellness. DUTIES AND RESPONSIBILITIES Clinical Counseling Conduct individual, group, and family counseling sessions using evidence-based modalities such as CBT, MI, and relapse prevention strategies. Complete comprehensive assessments utilizing ASAM criteria and develop individualized treatment plans in collaboration with patients. Provide crisis intervention, psychoeducation, and relapse-prevention planning tailored to the patient's needs. Support patients in building coping strategies, self-efficacy, and relapse prevention skills. Facilitate group sessions addressing addiction, co-occurring disorders, life skills, and recovery supports. Care Planning Coordinate patient transitions between SUD Levels of Care (LOCs) to ensure continuity of treatment. Collaborate with healthcare providers, mental health professionals, and social service agencies to promote integrated care. Assist patients in accessing supportive services, including housing, education, employment, and public benefits. Document referrals and follow up to ensure patients successfully connect with recommended services. Documentation & Compliance Maintain accurate, timely, and clinically appropriate documentation in patient records, including assessments, treatment plans, progress notes, discharge summaries, and other required reports. Ensure compliance with Medi-Cal, SAPC, DHCS, CARF, and Title 9/22 standards. Secure and maintain Release of Information (ROI) forms to facilitate care coordination. Meet established productivity standards, maintaining a minimum of 50% billable services per workday (4 hours of direct service per 8-hour day). Incentive compensation is available if productivity exceeds 62.5%. Special Populations Provide culturally competent care that meets the needs of diverse populations, including individuals experiencing homelessness, persons with co-occurring disorders (CODs), pregnant and parenting women (PPW), youth, LGBTQ+ individuals, and justice-involved individuals. Advocate for patients in legal, educational, and community settings, including preparing reports and letters of support. Collaborate with reentry programs and community agencies to support justice-involved patients reintegrating into the community. EXPERIENCE/QUALIFICATIONS Current registration or certification as a SUD counselor with a DHCS-recognized certifying body (CCAPP, CADTP, or CAADE). Minimum of 2 years of counseling experience in an outpatient or residential SUD treatment setting preferred. Knowledge of ASAM criteria, DSM-5 substance-related diagnoses, and evidence-based treatment practices. Experience providing group and individual counseling services. Familiarity with Medi-Cal and county-funded treatment systems. Strong interpersonal, organizational, and communication skills. Culturally competent and trauma-informed approach to care. Proficiency in electronic health record (EHR) systems. REQUIREMENTS Must pass DOJ and FBI background clearance. Valid California Driver's License and reliable transportation may be required. TB clearance. Driving record acceptable for agency insurance coverage. Fire and Safety Training*. First Aid and CPR Certification*. Crisis Prevention Institute (CPI) Training. Training in Motivational Interviewing (MI), Cognitive Behavioral Interventions (CBI), Trauma-Informed Care, and Harm Reduction. (*Agency will provide or facilitate training as needed.) BENEFITS 100% Employer-Paid Medical, Dental, Vision, and Life Insurance, with option to buy-up to Kaiser or Anthem PPO Incentive Compensation Program for exceeding productivity benchmarks Paid Time Off (PTO), Sick Leave, and 13 paid Holidays Professional development and continuing education support PHYSICAL REQUIREMENTS To perform this job successfully, the employee must be able to perform all essential functions with or without reasonable accommodation. Approximately 50% of the time is spent sitting, with frequent walking, standing, and bending. Occasionally required to stoop, kneel, crouch, or crawl. Must be able to lift and/or move unassisted up to 20 pounds. #hc198645