Mental Health Association jobs - 70 jobs

Job DescriptionAbout MHA MHA - Mental Health Association is a nonprofit organization dedicated to helping people live their best life. We provide a wide range of services across Western Massachusetts, including outpatient therapy, substance use recovery, supports for individuals with developmental disabilities or brain injuries, and residential and housing programs. MHA serves individuals impacted by mental illness, substance use, developmental disabilities, brain injuries, and homelessness. Our mission is rooted in inclusion, dignity, and empowering people to lead fulfilling, independent lives. About the Division of Supportive Housing (DSH) MHA's Division of Supportive Housing (DSH) provides safe, stable housing and individualized wraparound services for individuals who have experienced chronic homelessness. Many of the people we serve are also navigating challenges related to substance use, incarceration, or trauma. DSH programs are designed to support long-term stability and help individuals successfully transition to independent, permanent housing. Through person-centered care, housing navigation, and community-based supports, we empower each individual to build a foundation for recovery, self-sufficiency, and a better quality of life. ____________________________________________________________________________________________ Position Summary The Case Manager provides outreach, assessment and engagement to participants of the BSAS Low-Threshold Housing Program using a trauma-informed, person-centered approach. Support individuals who are in substance use recovery and experiencing homelessness to transition into housing, maintain housing, and ensure their other needs are met. Provide emotional support and psychoeducation re: coping skills and harm-reduction strategies. Complete documentation thoroughly and in a timely manner. Perform responsibilities professionally, in accordance with MHA's Core Values (Respect, Integrity, and Compassion), policies, practices, program funding and applicable regulatory agency guidelines. Pay Rate: $20 an hour Open Shift: Monday through Friday 9am-5pm, some flexibility required Key Responsibilities Coordinate and complete all required program entry documentation, including eligibility screenings, assessments, treatment plans, and required notices. Collaborate as part of a multidisciplinary team to develop and implement Individualized Action Plans (IAPs) using a strength-based, goal-oriented approach. Develop, implement, and monitor individualized support strategies, crisis plans, and behavioral interventions. Assist participants in securing and maintaining safe, stable housing, including landlord outreach, tenancy education, and housing advocacy. Provide hands-on tenancy support, including assisting with home moves, setting up utilities, address changes, and meeting housing standards. Support participants in accessing employment, education, training, benefits, and community resources to promote financial stability and independence. Promote community integration and skill-building in daily living, transportation, budgeting, self-advocacy, and recovery-oriented activities. Provide emotional support and harm-reduction counseling, coordinate and accompany participants to medical and behavioral health appointments, and respond to crises per agency protocols. Equal Opportunity Statement The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Requirements Valid driver's license, reliable vehicle, acceptable driving record, and sufficient insurance. Bachelor's degree in human services or relevant field required. Requires 6 months of experience with individuals with mental health and/or substance use challenges or individuals with a history of housing instability. Must be at least 21 years old. Must be able to pass and maintain certifications in CPR and first aid. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (403B, IRA) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Long Term Disability $20 an hour

Who We Are Pawnee Mental Health Services is a not-for-profit community mental health center serving more than 10 counties in North-Central Kansas. Each year, we support over 7,000 individuals through essential mental health services. Our work depends on safe, well-maintained buildings where clients and staff can focus on care. That's where our Maintenance team comes in. If you take pride in hands-on work, solving problems, and keeping facilities running smoothly, you'll play an important role here! What We Offer Pawnee is proud to offer a full range of benefits to all our full-time employees like: * Medical & Vision Insurance through BCBS or Aetna (single coverage typically $50-$100/month) * Dental Insurance - 100% employer-paid for employees * KPERS Retirement - Lifetime pension program * Life & Long-Term Disability Insurance at no cost to you * 8 Paid Holidays each year * Generous PTO - 12 days your first year, increasing to 18 days after year one * Paid Medical Leave - 40 hours available immediately upon hire * Employee Assistance Program (EAP) * Optional Supplemental Benefits including short-term disability, additional life insurance, and critical illness coverage The Role You'll Play As a Maintenance Specialist, you play a critical behind-the-scenes role in supporting Pawnee's mission by helping ensure our facilities are safe, functional, and welcoming for clients and staff. Working closely with the Facilities Manager, you will help diagnose maintenance issues, complete repairs within your scope of knowledge, and support proactive and preventative maintenance efforts across our locations. This role is ideal for someone who enjoys hands-on work, takes pride in problem-solving, and values being part of a collaborative team that supports essential community services. What You'll Do: * Diagnose building maintenance issues and complete repairs within your scope of knowledge, escalating to the Facilities Manager when outside vendors or contractors may be needed * Complete special projects as assigned, including minor construction, painting, equipment relocation, and related tasks * Monitor the department ticketing system and Outlook to ensure maintenance requests are responded to in a timely manner * Support proactive and preventative maintenance by identifying potential issues before they become larger problems * Follow basic safety standards and applicable state and federal guidelines while performing duties * Work collaboratively as part of the maintenance team, including participating in cross-training to support workload fluctuations Work Environment & Physical Expectations This is an on-site, non-remote position that requires regular movement throughout Pawnee facilities. The role includes standing, walking, climbing stairs, bending, kneeling, lifting up to 50 pounds, and using tools and equipment. Why Work With Us At Pawnee, every role matters. When you join our team, you become part of an organization that values collaboration, safety, and service to our communities. We take pride in supporting one another and creating an environment where staff can grow, contribute, and feel valued for the work they do every day. Requirements Qualifications: Required: * Valid driver's license and vehicle insurance maintained in accordance with Pawnee's policy. * 2+ years of experience in the performance of basic maintenance tasks. * Communication skills using the English language. Preferred: * High School diploma or equivalent. * Office/residential construction or building repair experience. All employees will be required to submit to and pass a background check and drug screening. Salary Description $18.15/hour

Hourly Pay Range: $32.60 - $48.90 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Patient Care Navigator-MSW Full Time: 40 hours Hours: Monday-Friday, 8:30a-5:00p, 2 days onsite required and 3 days remote optional. Weekend and holiday required per rotation. Remote optional for weekend and holiday coverage. A Brief Overview: The SW Care Navigator is responsible for the case management and care coordination of his/her population of patients from the time of diagnosis (could be pre-admission or in the ED) to 90 days post-discharge. This position will collaborate with the RN Care Navigator. This position involves helping patients understand their diagnosis, treatment options, and ensure that they are connected with the optimal resources across the continuum of care. The SW Care Navigator will help to identify and address complex family dynamics and other social determinants of health. This role will coordinate discharge planning by facilitating smooth transitions of care while ensuring quality cost-effective patient outcomes. Serves as a liaison between their patient population and all other providers. Will be responsible for key metrics of success, which include improving the overall cost of care, length of stay optimization, reduction in excess days, reduction in SNF utilization and improvement in SNF care transitions, reduction in 30-day readmission rate and ED utilization. What you will do: Connects with patient at the time of diagnosis (either ED or pre-admission) and follows the patient across the hospital stay and 90 days post discharge. Guides patient and family through the health system from diagnosis, testing, treatment and follow-up care to assist patients with navigating the continuum of care. Eliminates barriers to patient's access to health care services and facilitates continuity of care/care coordination. Partners with the healthcare team to ensure clinical decision-making, implementation of recommendations, and discharge planning are timely and appropriate. Oversees and facilitates effective and impactful interdisciplinary rounds that are structured and standardized. Monitors LOS and ancillary resource use on an ongoing basis. Takes actions to achieve continuous improvement in both areas. Performs daily coordination between multiple departments, multi-disciplinary team, medical clinics, and community outreach to gain knowledge of patient, assure patient safety, smooth transitions of care, and manage utilization and total cost of care. Routinely assesses and monitors the patient's status, needs, and progress by proactively reaching out to the patient/caregiver and ensuring that they are connected to the most appropriate and impactful resources. Acts as advisor/educator by providing emotional support including goals of care and counseling. Provides and/or arranges clinical education including medication management, community resources, financial resources, and expert guidance to patients and families to promote their ability to understand and meaningfully participate in the healthcare process and personal decision-making. Responsible for outreach efforts to establish and maintain positive working relationships with patients, family including multidisciplinary team i.e. physicians, office staff, diagnostic staff, nurses, social services staff, home services etc. Facilitates appointments for appropriate consultations and support services within established protocols May need to travel to visit the patient at home.nnects with providers across the care continuum proactively and in a timely way. Available to his/her assigned patient population 24/7 and participates as part of a call coverage structure. Participates in handoff processes within the team to ensure that patients are connected to the care navigator program across their care episode. Participates in the collection and analysis of data to identify under/over utilization; improve resource consumption; promote potential reduction in cost; and enhance quality of care consistent with organization strategic goals and objectives. Conducting precertification, concurrent, and retrospective utilization management through the application of nationally recognized criteria. Additional Essential Functions SW Care Navigator Follows patients throughout the care continuum including emergency room, inpatient admissions, home care, outpatient services and primary and specialized appointments. Ensures that patients have and keep post-discharge follow-up appointments and that their medications are accurate and appropriately reconciled at each point of care. Helps patients understand their insurance coverage as well as the post-acute level of care, necessary durable medical equipment required for recovery. Develops concise patient itinerary for use by the patient and the care team, and documents all communication with the patient so it is visible across the care team For patients who are discharged to settings other than home, works with the providers and teams at those facilities to ensure patients are meeting goals of care and transitioned efficiently and effectively back to the home setting. Develops, plans and presents patient education programs and tools and enrolls patients in these programs so they are able to benefit maximally from all of the program elements. Provides emotional support and counseling to the patient and caregivers Helps patients understand their insurance coverage as well as the post-acute level of care, necessary durable medical equipment required for recovery Coordinates and collaborates with inpatient continuum Care Manager while the patient is hospitalized, accepting hand off at the time of discharge. Completes and documents assessment in accordance with NorthShore and health plan requirements. Develops, implements, updates individualized care plan for patient until program completion. Documents in health plan portals as required. 1. Subject Matter Expert a. Model behaviors and organizational standard to promote quality, patient safety, and enhanced patient care coordination. b. Knowledge of Medicare, Medicaid, and Third party reimbursement (i.e. HMO and Health Plan Benefits). 2. Teamwork a. Actively participates in performance improvement and other approaches. Collaborate with the team members to develop effective work processes that may lead to improvement of work. b. Has a good understanding of the goals and expectations so to develop work functions across the team is aligned and synergistic. c. Leads regular staff huddles, interdisciplinary rounds, and other meetings to update team and give progress reports. 3. Risk Management - Uses insights from risk management and patient advocacy to understand opportunities to improve day to day operations of care coordination. 4. Other Duties - As this job evolves, this role will complete others duties assigned. What you will need: Masters Degree Required 2 Years 2+ years of related health care experience. Discharge planning, case management, home services, ambulatory services working with high risk patients beneficial. Experience with behavioral health also beneficial. Able to communicate and work collaboratively with a range of stakeholders and team members Knowledge of community resources Experience with Microsoft Office Suite Strong interpersonal and oral communication skills Strong computer and data entry skills Experience with Electronic Medical Record (EMR) platform preferred Proven leadership skills Ability to work independently, setting priorities to coordinate care plan efficiently LCSW strongly preferred Preferred Or Master's degree in social work required. Required Or Clinical certification, such as case management certification, is beneficial. Required Or Basic Life Support for Healthcare providers (AHA) or CPR/AED for the Professional Rescuer (American Red Cross) Required Benefits (for full and part time positions): Premium pay for eligible employees Career Pathways to Promote Professional Growth and Development Various Medical, Dental, and Vision options, including Domestic Partner Coverage Tuition Reimbursement Free Parking at designated locations Wellness Program Savings Plan Health Savings Account Options Retirement Options with Company Match Paid Time Off and Holiday Pay Community Involvement Opportunities Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit ********************** . When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential. Please explore our website ( ********************** ) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best". Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information. Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all. EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

Job DescriptionAbout MHA MHA - Mental Health Association is a nonprofit organization dedicated to helping people live their best life. We provide a wide range of services across Western Massachusetts, including outpatient therapy, substance use recovery, supports for individuals with developmental disabilities or brain injuries, and residential and housing programs. MHA serves individuals impacted by mental illness, substance use, developmental disabilities, brain injuries, and homelessness. Our mission is rooted in inclusion, dignity, and empowering people to lead fulfilling, independent lives. About Integration & Community Living (ICL) MHA's Integration & Community Living (ICL) program supports individuals with developmental disabilities and brain injuries in living independently and meaningfully in the community. In partnership with the Department of Developmental Services (DDS), ICL provides person-centered residential and outreach services throughout Western Massachusetts. With over 60 years of experience, MHA has been a leader in helping individuals transition from institutional settings into homes where they can grow, make choices, and fully participate in community life. Services range from supported and shared living to emergency respite and privately funded care, all tailored to promote independence, dignity, and connection. _______________________________________________________________________________________________ Position Summary As a Floating Residential Support Specialist, you will provide a supportive and safe environment in community residential settings within MHA's ICL (Integrated Community Living) department. This role involves traveling to different program locations based on staffing needs, offering flexibility and consistent support across the department. You will help foster growth, independence, and community engagement for individuals who have experienced a brain injury resulting in physical limitations, mental health, and/or cognitive challenges. MAP (Medication Administration Program) certification is required prior to starting in this position. If not already certified, candidates must complete CPI (Crisis Prevention Intervention) certification within 90 days of hire. Pay Rate: $20 an hour Open Shift: Tuesday through Saturday 3pm-11pm (40h) Key Responsibilities Provide respectful, person-centered support to participants in daily living activities, personal care, and skill development. Promote community integration by facilitating access to transportation, social activities, and external resources. Support participants' health needs, including medication administration (per MAP standards), appointment scheduling, and monitoring overall wellbeing. Assist with financial skills and money management, maintaining accurate documentation of all expenditures. Respond to emergencies and crisis situations appropriately, following agency protocols and communicating with supervisors. Advocate for participants and help them build self-advocacy skills; serve as a liaison with families, providers, and community supports. Contribute to the development and implementation of Individual Service Plans (ISPs), documenting progress and participation. Maintain accurate and timely documentation, including daily logs, incident reports, and health records. Promote a safe environment by following all safety procedures, assisting with emergency drills, and identifying potential hazards. Collaborate effectively with team members, attend training, maintain certifications (MAP, CPR, First Aid), and actively participate in meetings and supervision. Equal Opportunity Statement The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Requirements Valid driver's license, sufficient automobile insurance, an acceptable driving record, and access to a reliable vehicle during working hours. Must be MAP certified. Complete CPI certification within 90 days, if not already certified. Strong communication, organizational, and computer skills. Adaptability to participants' changing needs. Ability to pass and maintain certifications in medication administration (MAP), CPR, and First Aid. Must be at least 18 years old. High school diploma or GED required; college degree in human services or a related field preferred. Minimum of six months of relevant experience; experience with individuals with brain injuries, mental health challenges, or developmental disabilities is preferred. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (403B, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Long Term Disability $20 an hour

Job DescriptionAbout MHA MHA - Mental Health Association is a nonprofit organization dedicated to helping people live their best life. We provide a wide range of services across Western Massachusetts, including outpatient therapy, substance use recovery, supports for individuals with developmental disabilities or brain injuries, and residential and housing programs. MHA serves individuals impacted by mental illness, substance use, developmental disabilities, brain injuries, and homelessness. Our mission is rooted in inclusion, dignity, and empowering people to lead fulfilling, independent lives. About New Ways Services - (ABI Division) New Way is MHA's residential and community-based program for individuals living with acquired brain injuries (ABI) due to trauma, stroke, or serious illness. These life changes can bring physical, emotional, and cognitive challenges, and New Way provides the support needed to navigate them. Through personalized care, skill-building, and meaningful daily routines, individuals are supported in gaining independence, reconnecting with others, and living fully in the community. Our homes are safe, accessible, and integrated into typical neighborhoods, offering 24/7 support along with nursing, clinical, and therapeutic services. _______________________________________________________________________________________________ Position Summary The Site Manager will be responsible for the day-to-day operations of their assigned program within our New Way/ ABI division. They will work under the direction of the Program Coordinator to uphold the highest standard for all people receiving services. Pay Rate: $21.50 an hour Schedule: Tuesday, Wednesday & Friday 12pm-8pm, Thursday 9am-5pm, Saturday 8am-4pm (40h) Key Responsibilities Shift set up and planning through the use of effective communication, shift-planning sheets and regular updates with the Floating Supervisor. Maintaining program scheduling and ensuring staffing ratios are adequate at all times. Monitor substance counts, medication ordering, posting and verifying of medications. Monitoring of money counts, petty cash and check requests with the oversight of the Program Coordinator. Work with the program coordinator to hire, onboard, and train new employees. Monitor daily tracking for medications, ISP goal tracking, behavior tracking, and mobility exercise. Ensure that all medical appointments, therapies, visiting nurse appointments and community dates are met. Model positive participant engagement and advocacy while balancing direct support and opportunities for independence. Reports of all maintenance issues as appropriate to the Program Coordinator. Communicate and report in a timely manner all issues, concerns or incidents to the Program Coordinator. Complete the necessary written documentation related to particular incidents within mandated timelines. Equal Opportunity Statement The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Requirements Must have a valid driver's license, sufficient automobile insurance, an acceptable driving record, and a safe, reliable vehicle to utilize during work hours. Must be at least 21 years old. Must be able to pass a background and CORI check. Minimum of six months of relevant experience; experience with individuals with brain injuries, mental health challenges, or developmental disabilities is preferred. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (403B, IRA) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Long Term Disability $20 an hour

Job DescriptionDescription: Who We Are Pawnee Mental Health is a non-profit community mental health center serving individuals and families across North-Central Kansas. We believe everyone deserves access to quality mental health care and the opportunity to live a stable, fulfilling life in their community. Our therapists are essential to that mission. Whether you are supporting someone through anxiety, trauma, substance use, or life transitions, your work directly changes lives every day. Why Our Therapists Matter As a Remote Outpatient Therapist, you provide high-quality mental health care to clients who truly need it. You will work as part of a supportive team of clinicians who collaborate, consult, and show up for one another. Even though the role is remote, you are never working alone. There is always someone available to talk through a case, offer support, or share ideas. This role is ideal for a licensed clinician who wants meaningful work, flexibility, strong benefits, and the ability to serve underserved communities without burning out. What You'll Be Doing Provide individual, group, and family therapy services within the scope of your clinical license Collaborate closely with other members of the treatment team to support client progress Complete clinical documentation and meet direct service and administrative requirements Provide clinical consultation and support to other program staff when needed Participate in ongoing training and maintain continuing education requirements Complete crisis screens when crisis staff are unavailable What We Offer We value our clinicians and offer compensation and benefits that reflect the importance of this work. Opportunity to earn up to $12,000 per year in bonus pay by meeting client care expectations and facilitating groups Medical and Vision Insurance through BCBS or Aetna Dental Insurance fully covered by Pawnee for employees KPERS Retirement with a lifetime pension program Life Insurance up to 150 percent of annual salary and long-term disability at no cost Eight paid holidays each year Generous PTO starting at 15 days per year and increasing to 24 days after your first anniversary Paid Medical Leave with a 40-hour bank available Employee Assistance Program (EAP) Optional supplemental benefits including additional life insurance, short-term disability, critical illness, hospital indemnity, and ambulance transportation What We're Looking For You must hold an active clinical license eligible to provide outpatient therapy services A strong commitment to ethical, compassionate, and unbiased care Willingness to serve all individuals regardless of background, identity, or circumstances Ability to work independently while staying connected to a collaborative clinical team Why Join Pawnee Mental Health? At Pawnee, therapists are respected, supported, and valued. This is a place where your clinical voice matters and where your work directly strengthens the communities we serve. We are committed to equity, dignity, and access to care, and we expect the same from every member of our team. If you are a licensed therapist looking for meaningful work with strong support and flexibility, we encourage you to apply. Requirements: Required Meets the standards of the Kansas BSRB for licensing as an independent clinician therapist, LSCSW, LCPC, LCP, LP, or LCMFT Strong oral and written communication skills using the English language Basic personal computer skills Preferred Experience in a CMHC/CCBHC setting Experience with Microsoft Office software Ability to provide addictions counseling

Job DescriptionAbout MHA MHA - Mental Health Association is a nonprofit organization dedicated to helping people live their best life. We provide a wide range of services across Western Massachusetts, including outpatient therapy, substance use recovery, supports for individuals with developmental disabilities or brain injuries, and residential and housing programs. MHA serves individuals impacted by mental illness, substance use, developmental disabilities, brain injuries, and homelessness. Our mission is rooted in inclusion, dignity, and empowering people to lead fulfilling, independent lives. About Integration & Community Living (ICL) MHA's Integration & Community Living (ICL) program supports individuals with developmental disabilities and brain injuries in living independently and meaningfully in the community. In partnership with the Department of Developmental Services (DDS), ICL provides person-centered residential and outreach services throughout Western Massachusetts. With over 60 years of experience, MHA has been a leader in helping individuals transition from institutional settings into homes where they can grow, make choices, and fully participate in community life. Services range from supported and shared living to emergency respite and privately funded care, all tailored to promote independence, dignity, and connection. _______________________________________________________________________________________________ Position Summary As a Lead Support Specialist, you will provide a supportive and safe environment in community residential settings within MHA's ICL (Integrated Community Living) department. You will help foster growth, independence, and community engagement for individuals who have experienced a brain injury resulting in physical limitations, mental health, and/or cognitive challenges. Pay Rate: $21 an hour Open Shift: Sunday through Thursday 1pm-9pm (40h) Key Responsibilities Provide respectful, person-centered support to participants in daily living activities, personal care, and skill development. Promote community integration by facilitating access to transportation, social activities, and external resources. Support participants' health needs, including medication administration (per MAP standards), appointment scheduling, and monitoring overall wellbeing. Assist with financial skills and money management, maintaining accurate documentation of all expenditures. Respond to emergencies and crisis situations appropriately, following agency protocols and communicating with supervisors. Advocate for participants and help them build self-advocacy skills; serve as a liaison with families, providers, and community supports. Contribute to the development and implementation of Individual Service Plans (ISPs), documenting progress and participation. Maintain accurate and timely documentation, including daily logs, incident reports, and health records. Promote a safe environment by following all safety procedures, assisting with emergency drills, and identifying potential hazards. Collaborate effectively with team members, attend training, maintain certifications (MAP, CPR, First Aid), and actively participate in meetings and supervision. Equal Opportunity Statement The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Requirements Valid driver's license, sufficient automobile insurance, an acceptable driving record, and access to a reliable vehicle during working hours. Strong communication, organizational, and computer skills. Adaptability to participants' changing needs. Ability to pass and maintain certifications in medication administration (MAP), CPR, and First Aid. Must be at least 18 years old. High school diploma or GED required; college degree in human services or a related field preferred. Minimum of six months of relevant experience; experience with individuals with brain injuries, mental health challenges, or developmental disabilities is preferred. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (403B, IRA) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Long Term Disability $21 an hour

Job DescriptionAbout MHA MHA - Mental Health Association is a nonprofit organization dedicated to helping people live their best life. We provide a wide range of services across Western Massachusetts, including outpatient therapy, substance use recovery, supports for individuals with developmental disabilities or brain injuries, and residential and housing programs. MHA serves individuals impacted by mental illness, substance use, developmental disabilities, brain injuries, and homelessness. Our mission is rooted in inclusion, dignity, and empowering people to lead fulfilling, independent lives. About BestLife - Emotional Health & Wellness The BestLife Emotional Health & Wellness Center offers compassionate, person-centered mental health and substance use treatment for individuals, families, and couples. Whether challenges are short-term or ongoing, BestLife provides evidence-based care to support emotional well-being and recovery. Services include assessments, therapy (individual, group, family, couples), substance use treatment, co-occurring disorder care, medication management, case coordination, and recovery support. Care is delivered by licensed clinicians and overseen by a board-certified psychiatrist. _______________________________________________________________________________________________ Position Summary Mental Health Association, Inc. is hiring for a Bilingual Recovery Coach. The Recovery Coach supports individuals in need of substance use services to live independently in the community. They work within the Agency's team model, establishing open communication, support, and accountability among co-workers in accordance with MHA's Core Values (Respect, Integrity, and Compassion), policies, practices, program funding and applicable regulatory agency guidelines. The Recovery Coach provides a unique perspective and related skills to the integrated treatment team, including confidence and experience in the recovery process. They communicate this perspective to individuals to better advocate for them in the formulation of individualized action plans and the development of programs and services. Pay Rate: $21 an hour Key Responsibilities Share personal recovery journey to build trust and inspire hope. Help individuals articulate their recovery goals and build confidence. Serve as an advocate for individuals in treatment and community settings. Provide peer support during treatment planning, hospitalizations, and transitions. Model self-care, self-advocacy, and healthy decision-making. Facilitate access to community-based peer resources, support groups, and events. Provide information and guidance on housing, benefits, and social supports. Offer limited practical support (e.g., transportation) based on participant needs. Facilitate mutual support/self-help groups and encourage leadership development. Stay current on recovery-oriented practices and community resources. Recognize and report participant crises, safety concerns, or critical incidents. Complete required documentation, including timesheets and call logs. Promote culturally responsive, strengths-based support in all interactions. Equal Opportunity Statement The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Requirements Recovery Coach Qualifications Lived experience with psychiatric diagnosis, extreme states, substance use, and/or trauma Prior experience in advocacy or peer support role preferred High school diploma or equivalent (GED) Must have completed the Recovery Coach Academy (Certified Recovery Coach) Valid driver's license, sufficient automobile insurance, acceptable driving record, and a safe reliable vehicle during working hours Demonstrated ability to adapt to the changing needs of the program participants. Cheerful, outward-going personality Demonstrates ability to engage and build respectful and collaborative relationships Must be at least 21 years old Performs well under stress and in the event of a crisis Familiarity with local community resource Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (403B, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Long Term Disability $21 an hour

Job DescriptionAbout MHA MHA - Mental Health Association is a nonprofit organization dedicated to helping people live their best life. We provide a wide range of services across Western Massachusetts, including outpatient therapy, substance use recovery, supports for individuals with developmental disabilities or brain injuries, and residential and housing programs. MHA serves individuals impacted by mental illness, substance use, developmental disabilities, brain injuries, and homelessness. Our mission is rooted in inclusion, dignity, and empowering people to lead fulfilling, independent lives. About the Division of Recovery Services (DRS) MHA's Division of Recovery Services (DRS) supports individuals of all ages who are navigating mental health and substance use challenges. Our youth residential programs serve adolescents involved with the Department of Children and Families (DCF) who are working through behavioral health needs in a safe, structured environment. DRS also provides residential and outreach support for adults in recovery or currently living with addiction, many of whom may also experience co-occurring mental health concerns. Through compassionate, trauma-informed care, we help individuals build coping skills, restore stability, and work toward long-term recovery and wellness. ____________________________________________________________________________________________ Position Summary The Employment/Housing Coordinator supports young adults (ages 18-22) enrolled in the Young Adult Supported Community Living program to achieve their goals of sustainable employment and stable housing. This position combines case coordination, job coaching, and housing navigation, while promoting independent living skills and self-sufficiency. Based in Hampden County, this Monday-Friday role may require occasional weekend flexibility. Pay Rate: $20 an hour Open Shift: Monday through Friday 9am-5pm (40h) Key Responsibilities Assist young adults in securing and maintaining housing, including support with applications, landlord outreach, advocacy, and housing placement for those transitioning out of the program. Conduct housing readiness and safety inspections to ensure units meet program standards and participant needs. Provide job development and coaching, including resume writing, interview preparation, job searches, and soft skills training. Deliver vocational and housing assessments to identify participant strengths, goals, and service needs. Support participants in learning independent living skills, such as budgeting, time management, and transportation use. Help participants apply for and maintain public benefits, including SNAP, MassHealth, and housing subsidies. Promote community engagement and participation by connecting participants to local resources, events, and opportunities. Document services and participant progress through timely completion of progress notes, data entry, and required reports, while providing transportation to appointments or housing viewings as needed. Equal Opportunity Statement The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Requirements Valid driver's license, sufficient automobile insurance, acceptable driving record, and access to a reliable vehicle during working hours. Ability to work independently and collaboratively within a team. Compassion, patience, and an understanding of trauma-informed and youth-centered care. Must be at least 18 years old and able to pass and maintain certifications in CPR and First Aid. Experience supporting individuals with employment and/or housing preferred. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (403B, IRA) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Long Term Disability $20 an hour

Job DescriptionAbout MHA MHA - Mental Health Association is a nonprofit organization dedicated to helping people live their best life. We provide a wide range of services across Western Massachusetts, including outpatient therapy, substance use recovery, supports for individuals with developmental disabilities or brain injuries, and residential and housing programs. MHA serves individuals impacted by mental illness, substance use, developmental disabilities, brain injuries, and homelessness. Our mission is rooted in inclusion, dignity, and empowering people to lead fulfilling, independent lives. About Integration & Community Living (ICL) MHA's Integration & Community Living (ICL) program supports individuals with developmental disabilities and brain injuries in living independently and meaningfully in the community. In partnership with the Department of Developmental Services (DDS), ICL provides person-centered residential and outreach services throughout Western Massachusetts. With over 60 years of experience, MHA has been a leader in helping individuals transition from institutional settings into homes where they can grow, make choices, and fully participate in community life. Services range from supported and shared living to emergency respite and privately funded care, all tailored to promote independence, dignity, and connection. All applicants must be currently CPI/Restraint certified for this program. _______________________________________________________________________________________________ Position Summary The Registered Behavioral Technician (RBT) will work under the direction of the Clinical Director and Board-Certified Behavior Analyst (BCBA) to support the Clinical Department. This role involves staff training, data collection, and ensuring the proper implementation of behavior plans. The RBT will collaborate with team members while adhering to MHA's Core Values-Respect, Integrity, and Compassion-as well as organizational policies, funding requirements, and applicable regulatory guidelines. Pay Rate: $21.00 per hour Open Shift: flexible schedule for 1st or 2nd shifts 9am - 3pm 3pm - 11pm Key Responsibilities Conduct scheduled visits to program sites and monitor data collection processes to ensure accuracy and address issues. Collaborate with supervising clinician to evaluate data, assess treatment plan progress, and modify behavior plans as needed. Provide training and model behavior plan implementation for staff to ensure fidelity and effective support. Complete low-level behavioral assessments under supervision and participate in relevant meetings such as ISPs and risk meetings. Assess participants' abilities, interests, and needs to support Individual Service Plan (ISP) development and implementation. Respond to emergencies, including crisis intervention and medical situations, following agency policies and report any suspected abuse or neglect. Assist participants with medical, dental, and psychiatric appointments and monitor medication and health issues in coordination with nursing staff. Maintain accurate documentation, including daily logs, incident reports, and use of online reporting systems within required timelines. Promote safety by identifying hazards, reporting accidents, assisting in emergency evacuations, and ensuring compliance with safety protocols. Participate actively in team meetings, professional supervision, mandatory trainings, and pursue ongoing professional development. Equal Opportunity Statement The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Requirements Valid driver's license, automobile insurance, acceptable driving record, and reliable transportation. Ability to work independently, prioritize tasks, and collaborate effectively within a team. Strong written, verbal, organizational, and interpersonal skills, including patience and compassion. Adaptability to meet the changing needs of participants. Ability to obtain and maintain MAP, CPR, and First Aid certifications. Registered Behavioral Technician (RBT) certification required. Minimum of 1-2 years of experience working with adults with developmental disabilities, mental health conditions, or brain injuries. Proficiency in Microsoft Word and Excel. Must be at least 18 years old. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (403B, IRA) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Long Term Disability $21.00 per hour

Facilities Associate

Job DescriptionAbout MHA MHA - Mental Health Association is a nonprofit organization dedicated to helping people live their best life. We provide a wide range of services across Western Massachusetts, including outpatient therapy, substance use recovery, supports for individuals with developmental disabilities or brain injuries, and residential and housing programs. MHA serves individuals impacted by mental illness, substance use, developmental disabilities, brain injuries, and homelessness. Our mission is rooted in inclusion, dignity, and empowering people to lead fulfilling, independent lives. About the GRIT Program The GRIT program by the Mental Health Association (MHA) offers residential rehabilitation for individuals with substance use challenges and co-occurring mental health conditions. GRIT provides a structured, supportive environment focused on recovery, personal growth, and long-term stability. Residents engage in individualized counseling, recovery-focused programming, and community activities like education, job training, or employment. With locations in Springfield (men's programs) and Holyoke (LGBTQIA+ program), GRIT combines the comforts of home with access to vital resources. A skilled, multidisciplinary team works closely with each resident to build a strong foundation for recovery and create personalized aftercare plans for a successful return to the community. ______________________________________________________________________________________________ Position Summary The Care Coordinator supports individuals by providing information, developing connections with community and behavioral health resources, and coordinating care services, including Medication-Assisted Treatment (MAT) and psychiatric care. The role also involves coordinating referrals and establishing aftercare and discharge plans. Pay Rate: $21 an hour Open Shift: Monday through Friday 8am-4pm (40h) Key Responsibilities Assist clients in accessing needed services by providing information, making referrals, coordinating care, and ensuring follow-up. Develop and maintain connections with community resources and behavioral health services available through clients' health insurance. Coordinate MAT and psychiatric services during residency and assist in creating aftercare plans for ongoing support post-discharge. Support clients in identifying recovery goals and developing individualized service plans in collaboration with the treatment team. Advocate on behalf of clients to ensure timely access to benefits, housing, healthcare, and other essential services. Document all client contacts, service coordination activities, and progress in accordance with agency policies and confidentiality standards. Engage with clients regularly to assess ongoing needs and update care plans as appropriate. Maintain communication with external providers to ensure coordinated and continuous care. Participate in discharge planning by linking clients to outpatient supports and community-based services that promote long-term recovery. Provide crisis support and assist in developing crisis prevention and response plans as needed. Collaborate with program staff to ensure service delivery is trauma-informed, person-centered, and culturally responsive. Maintain professional boundaries while fostering trust and engagement with clients. Ensure all services provided align with regulatory requirements, agency values, and program goals Equal Opportunity Statement The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Requirements Valid driver's license, adequate auto insurance, a clean driving record, and a reliable vehicle during work hours. High School Diploma or equivalent (GED) required. Bachelor's Degree in a related field preferred. Prior experience in Human Services required. Certified (or ability to become certified) in medication administration (MAP), CPR, and first aid. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (403B, IRA) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Long Term Disability $21 an hour

Job DescriptionAbout MHA MHA - Mental Health Association is a nonprofit organization dedicated to helping people live their best life. We provide a wide range of services across Western Massachusetts, including outpatient therapy, substance use recovery, supports for individuals with developmental disabilities or brain injuries, and residential and housing programs. MHA serves individuals impacted by mental illness, substance use, developmental disabilities, brain injuries, and homelessness. Our mission is rooted in inclusion, dignity, and empowering people to lead fulfilling, independent lives. About the Division of Recovery Services (DRS) MHA's Division of Recovery Services (DRS) supports individuals of all ages who are navigating mental health and substance use challenges. Our youth residential programs serve adolescents involved with the Department of Children and Families (DCF) who are working through behavioral health needs in a safe, structured environment. DRS also provides residential and outreach support for adults in recovery or currently living with addiction, many of whom may also experience co-occurring mental health concerns. Through compassionate, trauma-informed care, we help individuals build coping skills, restore stability, and work toward long-term recovery and wellness. ____________________________________________________________________________________________ Position Summary Direct Care Workers will provide a supportive environment in a community residential setting, empowering the participants who have been impacted by homelessness, psychiatric diagnosis, trauma, and/or addiction in achieving their vision of recovery and rehabilitation, focusing on strength and resiliency through person-centered planning. They will perform responsibilities professionally, in accordance with MHA's Core Values (Respect, Integrity, and Compassion), organizational mission, policies, practices, program funding and applicable regulatory agency guidelines. Pay Rate: $20 an hour Open Shift: Alternating Shift (40h) -Week 1: Monday through Friday 3pm-11pm {Sat & Sun OFF} -Week 2: Saturday through Wednesday 3pm-11pm {Thur & Fri OFF} Key Responsibilities Support participants with daily routines (cooking, cleaning, hygiene, etc.) Teach life skills and promote independence Provide transportation to appointments or activities Encourage self-advocacy and connect participants to community resources Facilitate group activities and house meetings Respond to health or behavioral concerns using supportive strategies Maintain accurate documentation and uphold safety protocols Equal Opportunity Statement The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Requirements High school diploma or GED Human services experience is preferred Valid driver's license Reliable transportation to utilize during work hours Auto insurance with your name listed as an insured driver on the policy Strong communication skills and a team-first mindset Patience, compassion, and the ability to adapt to participant needs Ability to pass background checks and required certifications (MAP, CPR, First Aid) Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (403B, IRA) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Long Term Disability $20 an hour

Job DescriptionAbout MHA MHA - Mental Health Association is a nonprofit organization dedicated to helping people live their best life. We provide a wide range of services across Western Massachusetts, including outpatient therapy, substance use recovery, supports for individuals with developmental disabilities or brain injuries, and residential and housing programs. MHA serves individuals impacted by mental illness, substance use, developmental disabilities, brain injuries, and homelessness. Our mission is rooted in inclusion, dignity, and empowering people to lead fulfilling, independent lives. About the Division of Supportive Housing (DSH) MHA's Division of Supportive Housing (DSH) provides safe, stable housing and individualized wraparound services for individuals who have experienced chronic homelessness. Many of the people we serve are also navigating challenges related to substance use, incarceration, or trauma. DSH programs are designed to support long-term stability and help individuals successfully transition to independent, permanent housing. Through person-centered care, housing navigation, and community-based supports, we empower each individual to build a foundation for recovery, self-sufficiency, and a better quality of life. ____________________________________________________________________________________________ Position Summary The Case Manager provides trauma-informed, person-centered support to individuals in substance use and/or mental health recovery who have a history of homelessness. This role involves assisting participants as they transition from homelessness into their own studio apartments within a congregate supportive housing site. Once housed, the Case Manager continues to provide ongoing support to help participants achieve their goals-such as stabilizing income, strengthening coping skills, accessing medical care, and pursuing employment. The Case Manager is also responsible for completing documentation accurately and in a timely manner. Pay Rate: $20 an hour Open Shift: Monday through Friday 9am-5pm, some flexibility required Key Responsibilities Coordinate all documentation required for program entry, including but not limited to: homelessness verification, substance use assessments, eligibility screenings, and obtaining IDs, birth certificates, social security cards, income verifications, etc. Complete initial Adult Comprehensive Assessments, updates, and service plans. Collaborate as part of a multidisciplinary team to develop Individualized Action Plans (IAPs), utilizing participant voice, choice, strengths, and needs. Implement strategies outlined in the IAP and document progress as required. Develop, monitor, and revise safety plans in collaboration with participants and the team. Adjust support based on individual needs. Assist participants with the transition to stable housing. Maintain strong communication with staff at Chestnut Crossing. Support tenants in navigating responsibilities such as apartment maintenance, communication with property management, and understanding housing regulations. Support participants in seeking and maintaining employment, vocational training, or education. Educate and assist participants in accessing public benefits and resources (e.g., Social Security, EAEDC, SNAP, PVTA, Fuel Assistance). Encourage community integration by helping participants access public spaces, support groups, recreational activities, and vocational programs. Promote skill development in areas such as ADLs, money management, transportation, and social participation. Equal Opportunity Statement The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Requirements Valid driver's license, adequate automobile insurance, and reliable transportation. Ability to work independently and as part of a team. Strong organizational, communication, and interpersonal skills. Capacity to adapt to the evolving needs of participants. Must be at least 21 years of age and able to obtain/maintain CPR and First Aid certifications. High school diploma or equivalent required. Minimum of six months of relevant experience required. Experience working with individuals with mental health/substance use challenges or housing instability, preferred. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (403B, IRA) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Long Term Disability $20 an hour

Facilities Associate Department: Operations/Production Reports to: Facilities & Building Supervisor FLSA Designation: Part Time, Non-Exempt The facilities staff cleans and maintains the theatre, conservatory and other spaces; sets up for special events; and works as a collaborative member of the theatre staff in order to deliver a customer experience at the highest level of quality, cleanliness and safety. ESSENTIAL FUNCTIONS: The following list of essential job functions is not exhaustive and may be supplemented as necessary. Completes assigned cleaning duties to ensure that all areas of the theatre are clean and presentable for normal business hours, performances and special events. Responsible for setting up, breaking down, and storing equipment for special events according to detailed instructions. Support the JMAC building with the same duties as the main theatre as needed. Work collaboratively with the team to ensure that all related responsibilities are carried out. Keep department and storage areas including tools and supplies clean and organized. Perform work orders as directed by the Facilities & Building Supervisor or VP of Production & Operations. Follow all task lists, checklists and call sheets. Complete minor building repairs and furniture assembly as needed. Maintain walkways when snowing. Maintain flooding if any occurs. Perform other duties as assigned. Adhere to the organization's values at all times and in all interactions with staff, volunteers and members of the public. Fully comply with the organization's rules and regulations for the safe and efficient operation of all spaces. SKILLS AND SPECIFICATIONS: The employee must possess the following knowledge, skills and abilities and be able to demonstrate that they can perform the above responsibilities and essential functions to a high level of competency, with or without reasonable accommodation. Work flexible schedules to include days, evenings, and weekends, as required by theatre and conservatory event schedules. Work independently following instructions from supervisors. Move and set up furniture. Effectively deal with internal and external customers, donors, and members with a high level of customer service. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation. Move throughout the theatre and office environment and continuously perform essential functions for an extended period of time. Walk, stand, climb, kneel, reach, crawl, push, pull, and twist in some instances. Ability to lift up to 50 lbs. EDUCATION AND QUALIFICATIONS: High School Diploma or equivalent. Previous facilities experience preferred but not required.

Job DescriptionAbout MHA MHA - Mental Health Association is a nonprofit organization dedicated to helping people live their best life. We provide a wide range of services across Western Massachusetts, including outpatient therapy, substance use recovery, supports for individuals with developmental disabilities or brain injuries, and residential and housing programs. MHA serves individuals impacted by mental illness, substance use, developmental disabilities, brain injuries, and homelessness. Our mission is rooted in inclusion, dignity, and empowering people to lead fulfilling, independent lives. About New Ways Services - (ABI Division) New Way is MHA's residential and community-based program for individuals living with acquired brain injuries (ABI) due to trauma, stroke, or serious illness. These life changes can bring physical, emotional, and cognitive challenges, and New Way provides the support needed to navigate them. Through personalized care, skill-building, and meaningful daily routines, individuals are supported in gaining independence, reconnecting with others, and living fully in the community. Our homes are safe, accessible, and integrated into typical neighborhoods, offering 24/7 support along with nursing, clinical, and therapeutic services. _______________________________________________________________________________________________ Position Summary As a Residential Support Specialist, you will provide a supportive and safe environment in a community residential setting that fosters growth, independence, and community engagement for individuals who have experienced a brain injury resulting in physical limitations, mental health, and/or cognitive challenges. Your role requires professionalism and collaboration with team members in alignment with MHA's Core Values-Respect, Integrity, and Compassion-while adhering to organizational policies, program funding guidelines, and applicable regulatory standards. Pay Rate: $20 an hour Open Shift: Saturday 4pm-8pm (4h) Key Responsibilities Engage with participants in a respectful and empowering manner to promote self-esteem, independence, and personal growth. Assist participants with daily living tasks such as personal care, meal preparation, shopping, and household maintenance. Support participants in accessing community resources, including transportation, education, social activities, and healthcare services. Teach and encourage self-advocacy skills while serving as a liaison with families, providers, and external parties. Provide financial support through budgeting, money management, and accurate documentation of expenditures. Monitor participant health and well-being, assist with medication administration, schedule appointments, and respond to emergencies. Maintain accurate, timely documentation including logs, data records, incident reports, and use of agency systems. Promote safety by identifying and addressing hazards, assisting with emergency drills, and following agency safety procedures. Demonstrate flexibility in scheduling, provide shift coverage as needed, and actively participate in team collaboration. Attend all required training, maintain certifications, and uphold professionalism to support program quality and standards. Equal Opportunity Statement The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Requirements Valid driver's license, sufficient automobile insurance, an acceptable driving record, and access to a reliable vehicle during working hours. Adaptability to participants' changing needs. Patience, compassion, and strong interpersonal skills. Ability to pass and maintain certifications in medication administration (MAP), CPR, and First Aid. Must be at least 18 years old. High school diploma or GED required; college degree in human services or a related field preferred. Minimum of six months of relevant experience; experience with individuals with brain injuries, mental health challenges, or developmental disabilities is preferred.

Job DescriptionAbout MHA MHA - Mental Health Association is a nonprofit organization dedicated to helping people live their best life. We provide a wide range of services across Western Massachusetts, including outpatient therapy, substance use recovery, supports for individuals with developmental disabilities or brain injuries, and residential and housing programs. MHA serves individuals impacted by mental illness, substance use, developmental disabilities, brain injuries, and homelessness. Our mission is rooted in inclusion, dignity, and empowering people to lead fulfilling, independent lives. About Integration & Community Living (ICL) MHA's Integration & Community Living (ICL) program supports individuals with developmental disabilities and brain injuries in living independently and meaningfully in the community. In partnership with the Department of Developmental Services (DDS), ICL provides person-centered residential and outreach services throughout Western Massachusetts. With over 60 years of experience, MHA has been a leader in helping individuals transition from institutional settings into homes where they can grow, make choices, and fully participate in community life. Services range from supported and shared living to emergency respite and privately funded care, all tailored to promote independence, dignity, and connection. _______________________________________________________________________________________________ Position Summary As a Residential Support Specialist, you will provide a supportive and safe environment in community residential settings within MHA's ICL (Integrated Community Living) department. This role involves traveling to different program locations based on staffing needs, offering flexibility and consistent support across the department. You will help foster growth, independence, and community engagement for individuals who have experienced a brain injury resulting in physical limitations, mental health, and/or cognitive challenges. Pay Rate: $20 an hour Open Shift: Friday through Monday 3pm-11pm (32h) Key Responsibilities Provide respectful, person-centered support to participants in daily living activities, personal care, and skill development. Promote community integration by facilitating access to transportation, social activities, and external resources. Support participants' health needs, including medication administration (per MAP standards), appointment scheduling, and monitoring overall wellbeing. Assist with financial skills and money management, maintaining accurate documentation of all expenditures. Respond to emergencies and crisis situations appropriately, following agency protocols and communicating with supervisors. Advocate for participants and help them build self-advocacy skills; serve as a liaison with families, providers, and community supports. Contribute to the development and implementation of Individual Service Plans (ISPs), documenting progress and participation. Maintain accurate and timely documentation, including daily logs, incident reports, and health records. Promote a safe environment by following all safety procedures, assisting with emergency drills, and identifying potential hazards. Collaborate effectively with team members, attend training, maintain certifications (MAP, CPR, First Aid), and actively participate in meetings and supervision. Equal Opportunity Statement The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Requirements Valid driver's license, sufficient automobile insurance, an acceptable driving record, and access to a reliable vehicle during working hours. Strong communication, organizational, and computer skills. Adaptability to participants' changing needs. Ability to pass and maintain certifications in medication administration (MAP), CPR, and First Aid. Must be at least 18 years old. High school diploma or GED required; college degree in human services or a related field preferred. Minimum of six months of relevant experience; experience with individuals with brain injuries, mental health challenges, or developmental disabilities is preferred.

Job DescriptionAbout MHA MHA - Mental Health Association is a nonprofit organization dedicated to helping people live their best life. We provide a wide range of services across Western Massachusetts, including outpatient therapy, substance use recovery, supports for individuals with developmental disabilities or brain injuries, and residential and housing programs. MHA serves individuals impacted by mental illness, substance use, developmental disabilities, brain injuries, and homelessness. Our mission is rooted in inclusion, dignity, and empowering people to lead fulfilling, independent lives. About the Division of Supportive Housing (DSH) MHA's Division of Supportive Housing (DSH) provides safe, stable housing and individualized wraparound services for individuals who have experienced chronic homelessness. Many of the people we serve are also navigating challenges related to substance use, incarceration, or trauma. DSH programs are designed to support long-term stability and help individuals successfully transition to independent, permanent housing. Through person-centered care, housing navigation, and community-based supports, we empower each individual to build a foundation for recovery, self-sufficiency, and a better quality of life. ____________________________________________________________________________________________ Position Summary The Case Manager provides trauma-informed, person-centered support to individuals in substance use and/or mental health recovery who have a history of homelessness. This role involves assisting participants as they transition from homelessness into their own studio apartments within a congregate supportive housing site. Once housed, the Case Manager continues to provide ongoing support to help participants achieve their goals-such as stabilizing income, strengthening coping skills, accessing medical care, and pursuing employment. The Case Manager is also responsible for completing documentation accurately and in a timely manner. This position will be based on-site at Chestnut Crossing but will spend a significant amount of time in the community working directly with participants and will regularly travel to MHA's Main Office in Chicopee. Pay Rate: $20 an hour Open Shift: Monday through Friday 9am-5pm (40h) Key Responsibilities Coordinate all documentation required for program entry, including but not limited to: homelessness verification, substance use assessments, eligibility screenings, and obtaining IDs, birth certificates, social security cards, income verifications, etc. Complete initial Adult Comprehensive Assessments, updates, and service plans. Collaborate as part of a multidisciplinary team to develop Individualized Action Plans (IAPs), utilizing participant voice, choice, strengths, and needs. Implement strategies outlined in the IAP and document progress as required. Develop, monitor, and revise safety plans in collaboration with participants and the team. Adjust support based on individual needs. Assist participants with the transition to stable housing. Maintain strong communication with staff at Chestnut Crossing. Support tenants in navigating responsibilities such as apartment maintenance, communication with property management, and understanding housing regulations. Support participants in seeking and maintaining employment, vocational training, or education. Educate and assist participants in accessing public benefits and resources (e.g., Social Security, EAEDC, SNAP, PVTA, Fuel Assistance). Encourage community integration by helping participants access public spaces, support groups, recreational activities, and vocational programs. Promote skill development in areas such as ADLs, money management, transportation, and social participation. Equal Opportunity Statement The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Requirements Valid driver's license, adequate automobile insurance, and reliable transportation. Ability to work independently and as part of a team. Strong organizational, communication, and interpersonal skills. Capacity to adapt to the evolving needs of participants. Must be at least 21 years of age and able to obtain/maintain CPR and First Aid certifications. High school diploma or equivalent required. Minimum of six months of relevant experience required. Experience working with individuals with mental health/substance use challenges or housing instability, preferred. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (403B, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Long Term Disability $20 an hour

Job DescriptionAbout MHA MHA - Mental Health Association is a nonprofit organization dedicated to helping people live their best life. We provide a wide range of services across Western Massachusetts, including outpatient therapy, substance use recovery, supports for individuals with developmental disabilities or brain injuries, and residential and housing programs. MHA serves individuals impacted by mental illness, substance use, developmental disabilities, brain injuries, and homelessness. Our mission is rooted in inclusion, dignity, and empowering people to lead fulfilling, independent lives. About the GRIT Program The GRIT program by the Mental Health Association (MHA) offers residential rehabilitation for individuals with substance use challenges and co-occurring mental health conditions. GRIT provides a structured, supportive environment focused on recovery, personal growth, and long-term stability. Residents engage in individualized counseling, recovery-focused programming, and community activities like education, job training, or employment. With locations in Springfield (men's programs) and Holyoke (LGBTQIA+ program), GRIT combines the comforts of home with access to vital resources. A skilled, multidisciplinary team works closely with each resident to build a strong foundation for recovery and create personalized aftercare plans for a successful return to the community. _______________________________________________________________________________________________ Position Summary We're seeking a dedicated Direct Care Worker/ Residential Recovery Specialist (RRS) to join our team. In this role, the RRS will work within our GRIT program, supporting individuals who are navigating co-occurring mental health and substance use challenges. The specialist will create a safe and nurturing environment that fosters recovery, empowerment, and respect for diversity. Pay Rate: $20 an hour Open Shift: Friday through Tuesday 11pm-7am (40h) Key Responsibilities Offer daily support, emotional guidance, and encouragement to residents. Assist in implementing individualized treatment plans and interventions. Facilitate daily living activities, such as meal preparation, household upkeep, and transportation. Promote recovery-focused activities and community engagement among residents. Develop supportive relationships and maintain a trauma-informed approach to care. Equal Opportunity Statement The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Requirements High School Diploma or GED is required. Experience working with vulnerable populations, particularly in mental health or substance use fields, is a plus. Strong communication skills and the ability to build rapport with residents from diverse backgrounds. Must be able to pass and maintain certifications in Medication Administration (MAP), CPR, and first aid. Valid driver's license, sufficient auto insurance, and a reliable vehicle are required for the role. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (403B, IRA) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Long Term Disability $20 an hour