Support Specialist jobs at Mental Health Association - 218 jobs
Lead Support Specialist
Mental Health Association-Western Ma 3.6
Support specialist job at Mental Health Association
Job DescriptionAbout MHA
MHA - Mental Health Association is a nonprofit organization dedicated to helping people live their best life. We provide a wide range of services across Western Massachusetts, including outpatient therapy, substance use recovery, supports for individuals with developmental disabilities or brain injuries, and residential and housing programs. MHA serves individuals impacted by mental illness, substance use, developmental disabilities, brain injuries, and homelessness. Our mission is rooted in inclusion, dignity, and empowering people to lead fulfilling, independent lives.
About Integration & Community Living (ICL)
MHA's Integration & Community Living (ICL) program supports individuals with developmental disabilities and brain injuries in living independently and meaningfully in the community. In partnership with the Department of Developmental Services (DDS), ICL provides person-centered residential and outreach services throughout Western Massachusetts.
With over 60 years of experience, MHA has been a leader in helping individuals transition from institutional settings into homes where they can grow, make choices, and fully participate in community life. Services range from supported and shared living to emergency respite and privately funded care, all tailored to promote independence, dignity, and connection.
_______________________________________________________________________________________________
Position Summary
As a Lead SupportSpecialist, you will provide a supportive and safe environment in community residential settings within MHA's ICL (Integrated Community Living) department. You will help foster growth, independence, and community engagement for individuals who have experienced a brain injury resulting in physical limitations, mental health, and/or cognitive challenges.
Pay Rate:
$21 an hour
Open Shift:
Sunday through Thursday 1pm-9pm (40h)
Key Responsibilities
Provide respectful, person-centered support to participants in daily living activities, personal care, and skill development.
Promote community integration by facilitating access to transportation, social activities, and external resources.
Support participants' health needs, including medication administration (per MAP standards), appointment scheduling, and monitoring overall wellbeing.
Assist with financial skills and money management, maintaining accurate documentation of all expenditures.
Respond to emergencies and crisis situations appropriately, following agency protocols and communicating with supervisors.
Advocate for participants and help them build self-advocacy skills; serve as a liaison with families, providers, and community supports.
Contribute to the development and implementation of Individual Service Plans (ISPs), documenting progress and participation.
Maintain accurate and timely documentation, including daily logs, incident reports, and health records.
Promote a safe environment by following all safety procedures, assisting with emergency drills, and identifying potential hazards.
Collaborate effectively with team members, attend training, maintain certifications (MAP, CPR, First Aid), and actively participate in meetings and supervision.
Equal Opportunity Statement
The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Requirements
Valid driver's license, sufficient automobile insurance, an acceptable driving record, and access to a reliable vehicle during working hours.
Strong communication, organizational, and computer skills.
Adaptability to participants' changing needs.
Ability to pass and maintain certifications in medication administration (MAP), CPR, and First Aid.
Must be at least 18 years old.
High school diploma or GED required; college degree in human services or a related field preferred.
Minimum of six months of relevant experience; experience with individuals with brain injuries, mental health challenges, or developmental disabilities is preferred.
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (403B, IRA)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Long Term Disability
$21 an hour
$21 hourly 14d ago
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Senior Business Support Coordinator
Biolumina 4.4
New York, NY jobs
The Senior Business Support Coordinator supports senior leadership and account teams in the Agency. Their primary responsibility is to provide support for SVPs. Additionally, they are responsible for a variety of duties including planning meetings, making domestic & international travel arrangements, and managing expense reports.
Primary Responsibilities
Support Senior Vice Presidents (i.e. Managing Directors, Directors of Client Services)
Manage calendars-delegate access for MD and DoCs, meeting support for SVPs as needed
Make international and domestic travel arrangements
Complete and submit expense reports in a timely manner; keep record of expenses submitted and track reimbursement status
Book conference room and resources
Make lunch/dinner reservations (with or without client, if applicable)
Coordinate shipping, messenger services and package follow up (e.g. account work, client gifts, etc.)
Provide internal Agency support
Coordinate internal Agency attendance at industry conferences
Cover reception area while receptionist is on break/lunch in rotation with other administrative/executive assistants
Act as liaison to office services and technology support as needed
Support Human Resources as needed with ad hoc projects
Provide onboarding support for new accounts
Coordinate catering for internal meetings as needed
Provide support for agency-led workshops and initiatives as needed (account should lead)
Communicate weekly reimbursement notifications to employees
Assist with Agency recruiting and onboarding efforts
Aid recruiting team in interview scheduling for SVPs
Coordinate internal new hire onboarding for VPs and above
Welcome new SVP team members and gather pertinent information from them for business travel (e.g. contact number, home address, corporate credit card information, etc.)
Train (or help to train) new hires in process and procedures for expense reporting and travel booking
Additional Responsibilities
Act as a resource to the Agency; maintain and share knowledge on internal policies, processes and key points of contact
Communicate effectively and professionally both internally and externally with all levels of the organization
Demonstrate ability to set priorities while handling multiple projects/deadlines
Demonstrate good problem-solving and interpersonal skills
Foster a positive team atmosphere demonstrating respect for peers, supervisors and clients
Know clients and their products; be knowledgeable of which accounts team members are working on
Develop relationships with clients and/or client administrative team members
Stay aware of current team projects and proactively assist staff members
Assist other members of department/team as needed when workload allows
Perform additional duties as assigned by manager
Qualifications
An AA degree or BA degree is preferred
1-3 years general office experience (experience in pharmaceutical industry a plus)
Strong knowledge of Windows, Mac OS, Word, Excel, Outlook, and PowerPoint
Understanding of video conferencing platforms
Outstanding verbal and written communication skills
Strong attention to detail
Ability to work effectively in a fast-paced environment with changing priorities
Strong team player with excellent interpersonal and communication skills
Quick-thinking individual with enthusiasm and motivation who thrives in a fast-paced environment
Biolumina's Values
Open Mind
Always ask why-of your teammates, your clients, and yourself. And don't stop there-keep asking questions
Be respectful of others' ideas, opinions, and diverse backgrounds
Be flexible and adaptive to new ways of doing things
Brave Heart
Speak your mind...and your heart
Courageously step forward to try something new and help others to do the same
Be brave enough to defend your opinions-and brave enough to change them
Ready Hands
Be proactive and push things forward
Reach out to offer help and raise your hand to ask for help
Go out of your way to show gratitude
The range below represents the low and high end of the base salary someone in this role may earn as an employee of an Omnicom Health Group company in the United States. Salaries will vary based on various factors including but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire.
$64,600 - $69,700
Omnicom Health is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we're focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us-we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.
$64.6k-69.7k yearly 6d ago
Kitchen Support
Cinemark 4.3
Vista, CA jobs
Apply in ~60 Seconds
Join Our Team:
A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning - a front row seat means incredible growth as you bring new ideas to life to create an unforgettable experience for movie lovers worldwide.
Role Summary:
In the Kitchen Support position, you will be supporting the team to contribute to strong execution of duties and provide a memorable Guest experience. This individual should possess high energy, be outgoing, and be a quality driven team player. Kitchen Support employees are provided with the opportunity to pursue culinary growth in the future.
Responsibilities:
The essential duties and responsibilities of a Kitchen Support include, but are not limited to, the following:
Brings a passion for food and an energetic and fun attitude daily
Prepares all required items for line in accordance with approved recipes and portion controls
Follows and executes prep lists daily
Maintains cleanliness and proper storage of all food products in accordance with health and safety regulations
Maintains policies and procedures to minimize food waste, theft, and ensures proper food storage, food requisitions, safety, and sanitation
Cleans food preparation area and equipment after each use
Communicates well with Team Members to ensure Guests receive an extraordinarily memorable dining experience
Provides a professional image at all times through proper Cinemark culinary attire
Ensures that standard operating procedures and all preventative maintenance, safety, sanitation are consistently achieved
Consistently wipes down and sanitizes Employee and Guest high-contact areas
Properly utilizes Personal Protective Equipment while completing position-specific tasks
Adapts to the frequency and scope of required cleaning tasks
Monitors safety and or security issues (trip hazards, lighting, suspicious persons, etc.) and reports issues to management
Performs other work-related duties as assigned
Requirements:
Must be at least 16 years of age
Completes basic food handling training and obtains any local or state mandated certification, health card, or food handlers permit where required
Team Members who work with alcohol are required to complete a Safe Alcohol Service training program
Availability to work flexible hours which include evenings, weekends, and holidays
Requires regular and consistent attendance
Has an energetic and friendly attitude during each shift
Provides excellent Guest service
Interpersonal skills include the ability to communicate (verbal and written) with all ages, genders, and personalities. Must be able to effectively and regularly converse in and comprehend English
Ability to work in a team environment and independently
Ability to take and follow direction
Responds with a sense of urgency
Physical and Environmental Requirements:
Frequent bending, kneeling, and lifting up to 50 lbs.
Frequent standing, walking and reaching around the theater.
Noise level may be moderate to high at times.
Be able to work in a standing position for extended periods of time.
Benefits Available:
At Cinemark, we believe every team member should feel like a hero. Each career comes with a variety of blockbuster benefits for both hourly and salaried team members.
Employee Discount
401(k) Matching*
Growth Opportunities
Education Assistance*
Health Benefits*
Parental Leave*
Paid Time Off*
Daily Pay*
Free Movies*
Benefits may vary by career category, so be sure to check the specific details on our career site.
DISCLAIMER: This is intended only as a general guideline of your duties and responsibilities at Cinemark and is not a legally binding contract. Cinemark reserves the right to amend, change or terminate the , as it deems appropriate. Any change amendments, or modifications may be implemented even though they have not been communicated, reprinted or substituted in this job description.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
All Cinemark theatres are designated smoke-free workplaces. This includes vapor, electronic, conventional, cigars, etc.
Cinemark is an Equal Opportunity Employer
Pay Range: 16.63 - 20.79
$30k-39k yearly est. 2d ago
IT Support Specialist
Fluent, LLC 4.6
New York, NY jobs
Job Description
Fluent, Inc. (NASDAQ: FLNT) is a global data-driven performance marketing company and trusted growth partner for leading brands. Experts in creating value for consumers, Fluent leverages its consumer database, digital media portfolio, and, proprietary data science and technology to deliver outcome-based solutions for marketers. Founded in 2010, the company is headquartered in New York City.
We are seeking a skilled IT Specialist to join our growing team and support the technology that drives our business forward. This role is ideal for a proactive problem-solver who thrives in a dynamic environment and is passionate about delivering reliable, secure IT solutions.
What You'll Do:
Provide on-site and remote technical support for Fluent employees, with primary coverage for the New York office and remote users as needed.
Deliver a high level of customer service, acting as a trusted IT partner by communicating clearly, setting expectations, and following issues through to resolution.
Support and troubleshoot mac OS, Windows OS, iOS, Android, and associated hardware, including laptops, desktops, mobile devices, peripherals, and conferencing equipment.
Administer and support endpoint management tools for provisioning, configuration, patching, security enforcement, and lifecycle management of devices.
Serve as a primary administrator and escalation point for Okta (IAM), including:
User provisioning and deprovisioning
Group and role-based access management
MFA support and troubleshooting
Application integrations and SSO support
Own and execute employee onboarding and offboarding processes, ensuring timely device setup, access provisioning, documentation, and secure access removal.
Create, maintain, and improve IT documentation, including SOPs, onboarding guides, knowledge base articles, and internal support processes.
Actively identify recurring issues, process gaps, or inefficiencies and proactively propose and implement improvements to IT operations and user experience.
Collaborate with the broader IT team on projects related to system upgrades, security initiatives, office technology improvements, and operational scalability.
Support office technology needs, including AV systems, meeting room setups, printers, and network connectivity (Wi-Fi, VPN, basic network troubleshooting).
Ensure compliance with company security policies and best practices related to endpoint security, access control, and data protection.
Assist with vendor coordination, asset inventory management, and hardware/software procurement as required.
Perform other related duties as needed in support of the IT Support team's operational mission.
Requirements
3+ years of experience in an IT Support, Desktop Support, or IT Service role, preferably in a fast-paced corporate or tech-enabled environment.
Strong hands-on experience supporting both mac OS and Windows environments at an enterprise level, as well as iOS and Android.
Demonstrated experience administering and supporting Okta (IAM), including user lifecycle management, MFA, and SSO integrations.
Proven ability to deliver exceptional customer service, with a user-first mindset and strong interpersonal communication skills.
Experience with Workspace ONE and other endpoint management tools (e.g., Jamf, Intune, Kandji, or similar) and device lifecycle management.
Solid troubleshooting skills across hardware, operating systems, SaaS applications, and identity/access issues.
Experience supporting employee onboarding and offboarding workflows with attention to detail and security best practices.
Ability to work independently, prioritize tasks effectively, and take initiative without constant supervision.
Strong written communication skills, with experience creating clear and usable technical documentation.
Willingness and ability to provide on-site support in the NY Office.
Preferred Qualifications
Experience supporting hybrid or distributed workforces.
Familiarity with additional IAM or security tools beyond Okta.
Basic networking knowledge (TCP/IP, DNS, DHCP, VPN concepts).
Experience supporting SaaS-heavy environments (Google Workspace, Microsoft 365, Slack, Zoom, etc.).
Prior experience contributing to IT process improvement or operational projects.
Relevant certifications (Apple, Microsoft, Okta, ITIL, or similar) are a plus but not required.
About Us:
Fluent, Inc. (NASDAQ: FLNT) is a commerce media solutions provider connecting top-tier brands with highly engaged consumers. Leveraging diverse ad inventory, robust first-party data, and proprietary machine learning, Fluent unlocks additional revenue streams for partners and empowers advertisers to acquire their most valuable customers at scale. Founded in 2010, Fluent uses its deep expertise in performance marketing to drive monetization and increase engagement at key touchpoints across the customer journey. For more insights visit: *************************
Benefits
At Fluent, we like what we do, and we like who we do it with. Our team is a tight-knit crew of go-getters; we love to celebrate our successes! In addition, we offer a fully stocked kitchen, catered lunch, and our office manager keeps the calendar stocked with activity filled events. When we're not eating, working out, or planning parties, Fluent folks can be found participating in networking events, and bonding across teams during quarterly outings to baseball games, fancy dinners, and a variety of activities. And we have all the practical benefits, too…
Competitive compensation
Ample career and professional growth opportunities
New Headquarters with an open floor plan to drive collaboration
Health, dental, and vision insurance
Pre-tax savings plans and transit/parking programs
401K with competitive employer match
Volunteer and philanthropic activities throughout the year
Educational and social events
The amazing opportunity to work for a high-flying performance marketing company!
Salary Range: $67,000 to $85,000 base, + competitive bonus plan. The base salary range represents the low and high end of the Fluent salary range for this position. Actual salaries will vary depending on factors including but not limited to location, experience, and performance.
Candidates may be at risk of targeting by malicious actors seeking personal information. Fluent recruiters will only reach out via LinkedIn or email with **************** domain. Any outreach by Fluent via other sources (e.g. text, other domains etc) should be ignored.
Fluent participates in the E-Verify Program. As a participating employer, Fluent, LLC will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Fluent, LLC follows all federal regulations including those set forth by The Office of Special Counsel for Immigration-Related Unfair Employment Practices (OSC). The OSC enforces the anti-discrimination provision (§ 274B) of the Immigration and Nationality Act (INA), 8 U.S.C. § 1324b.
$67k-85k yearly 13d ago
IT Support Specialist
Fluent 4.6
New York, NY jobs
Fluent, Inc. (NASDAQ: FLNT) is a global data-driven performance marketing company and trusted growth partner for leading brands. Experts in creating value for consumers, Fluent leverages its consumer database, digital media portfolio, and, proprietary data science and technology to deliver outcome-based solutions for marketers. Founded in 2010, the company is headquartered in New York City.
We are seeking a skilled IT Specialist to join our growing team and support the technology that drives our business forward. This role is ideal for a proactive problem-solver who thrives in a dynamic environment and is passionate about delivering reliable, secure IT solutions.
What You'll Do:
Provide on-site and remote technical support for Fluent employees, with primary coverage for the New York office and remote users as needed.
Deliver a high level of customer service, acting as a trusted IT partner by communicating clearly, setting expectations, and following issues through to resolution.
Support and troubleshoot mac OS, Windows OS, iOS, Android, and associated hardware, including laptops, desktops, mobile devices, peripherals, and conferencing equipment.
Administer and support endpoint management tools for provisioning, configuration, patching, security enforcement, and lifecycle management of devices.
Serve as a primary administrator and escalation point for Okta (IAM), including:
User provisioning and deprovisioning
Group and role-based access management
MFA support and troubleshooting
Application integrations and SSO support
Own and execute employee onboarding and offboarding processes, ensuring timely device setup, access provisioning, documentation, and secure access removal.
Create, maintain, and improve IT documentation, including SOPs, onboarding guides, knowledge base articles, and internal support processes.
Actively identify recurring issues, process gaps, or inefficiencies and proactively propose and implement improvements to IT operations and user experience.
Collaborate with the broader IT team on projects related to system upgrades, security initiatives, office technology improvements, and operational scalability.
Support office technology needs, including AV systems, meeting room setups, printers, and network connectivity (Wi-Fi, VPN, basic network troubleshooting).
Ensure compliance with company security policies and best practices related to endpoint security, access control, and data protection.
Assist with vendor coordination, asset inventory management, and hardware/software procurement as required.
Perform other related duties as needed in support of the IT Support team's operational mission.
Requirements
3+ years of experience in an IT Support, Desktop Support, or IT Service role, preferably in a fast-paced corporate or tech-enabled environment.
Strong hands-on experience supporting both mac OS and Windows environments at an enterprise level, as well as iOS and Android.
Demonstrated experience administering and supporting Okta (IAM), including user lifecycle management, MFA, and SSO integrations.
Proven ability to deliver exceptional customer service, with a user-first mindset and strong interpersonal communication skills.
Experience with Workspace ONE and other endpoint management tools (e.g., Jamf, Intune, Kandji, or similar) and device lifecycle management.
Solid troubleshooting skills across hardware, operating systems, SaaS applications, and identity/access issues.
Experience supporting employee onboarding and offboarding workflows with attention to detail and security best practices.
Ability to work independently, prioritize tasks effectively, and take initiative without constant supervision.
Strong written communication skills, with experience creating clear and usable technical documentation.
Willingness and ability to provide on-site support in the NY Office.
Preferred Qualifications
Experience supporting hybrid or distributed workforces.
Familiarity with additional IAM or security tools beyond Okta.
Basic networking knowledge (TCP/IP, DNS, DHCP, VPN concepts).
Experience supporting SaaS-heavy environments (Google Workspace, Microsoft 365, Slack, Zoom, etc.).
Prior experience contributing to IT process improvement or operational projects.
Relevant certifications (Apple, Microsoft, Okta, ITIL, or similar) are a plus but not required.
About Us:
Fluent, Inc. (NASDAQ: FLNT) is a commerce media solutions provider connecting top-tier brands with highly engaged consumers. Leveraging diverse ad inventory, robust first-party data, and proprietary machine learning, Fluent unlocks additional revenue streams for partners and empowers advertisers to acquire their most valuable customers at scale. Founded in 2010, Fluent uses its deep expertise in performance marketing to drive monetization and increase engagement at key touchpoints across the customer journey. For more insights visit: *************************
Benefits
At Fluent, we like what we do, and we like who we do it with. Our team is a tight-knit crew of go-getters; we love to celebrate our successes! In addition, we offer a fully stocked kitchen, catered lunch, and our office manager keeps the calendar stocked with activity filled events. When we're not eating, working out, or planning parties, Fluent folks can be found participating in networking events, and bonding across teams during quarterly outings to baseball games, fancy dinners, and a variety of activities. And we have all the practical benefits, too…
Competitive compensation
Ample career and professional growth opportunities
New Headquarters with an open floor plan to drive collaboration
Health, dental, and vision insurance
Pre-tax savings plans and transit/parking programs
401K with competitive employer match
Volunteer and philanthropic activities throughout the year
Educational and social events
The amazing opportunity to work for a high-flying performance marketing company!
Salary Range: $67,000 to $85,000 base, + competitive bonus plan. The base salary range represents the low and high end of the Fluent salary range for this position. Actual salaries will vary depending on factors including but not limited to location, experience, and performance.
Candidates may be at risk of targeting by malicious actors seeking personal information. Fluent recruiters will only reach out via LinkedIn or email with **************** domain. Any outreach by Fluent via other sources (e.g. text, other domains etc) should be ignored.
Fluent participates in the E-Verify Program. As a participating employer, Fluent, LLC will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Fluent, LLC follows all federal regulations including those set forth by The Office of Special Counsel for Immigration-Related Unfair Employment Practices (OSC). The OSC enforces the anti-discrimination provision (§ 274B) of the Immigration and Nationality Act (INA), 8 U.S.C. § 1324b.
$67k-85k yearly Auto-Apply 12d ago
Technical Support Specialist - VoIP & UCaaS
It Public Relations 3.8
San Jose, CA jobs
101VOICE is a California-based hosted VoIP and Unified Communications service provider with a 15+ year track record of innovation, reliability, and white-glove customer service. Our platform is trusted by educational institutions, municipalities, and enterprise customers across the state. We're seeking a technically skilled and customer-focused team member to join our growing support team.
Job Description
As a
Technical SupportSpecialist
, you'll play a key role in provisioning and programming VoIP phones, supporting customers on our UCaaS platform, and assisting in the successful setup of 101VOICE systems. You will work closely with our onboarding, engineering, and support teams to deliver high-quality service and ensure smooth deployments and ongoing support for our clients.
Key Responsibilities
Configure and program VoIP phones (Poly, Yealink, Cisco, etc.) for deployment.
Support and troubleshoot customer issues on the 101VOICE UCaaS platform, including softphones, voicemail, call flows, auto-attendants, etc.
Assist in system setups, cutovers, porting, and onboarding of new clients.
Provide tier-1 and tier-2 technical support via phone, email, and ticketing system.
Monitor system performance and assist in diagnosing issues related to connectivity, call quality, and configuration.
Document customer interactions, system configurations, and issue resolutions clearly in internal systems.
Train customers on phone use and portal features as needed.
Work collaboratively with NOC and engineering teams on escalated issues and service improvements.
Maintain and update device firmware, templates, and configurations.
Occasionally travel to customer sites for large deployments or escalations (if local).
Qualifications
1-3 years of experience in technical support, preferably in VoIP or telecommunications.
Familiarity with SIP protocols, VoIP phone provisioning, and hosted PBX systems.
Experience with UCaaS platforms (Broadsoft, Metaswitch, or similar).
Strong troubleshooting skills and a customer-first attitude.
Experience with DHCP, VLANs, NAT/firewall configuration, and networking basics.
Ability to work in a fast-paced environment, managing multiple tickets and projects simultaneously.
Excellent verbal and written communication skills.
Detail-oriented and well-organized with strong documentation habits.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$56k-97k yearly est. 1h ago
IT Support Specialist
Callahan Inc. 4.4
Bridgewater, MA jobs
Title:
IT
SupportSpecialist
$61k-99k yearly est. Auto-Apply 12d ago
IT Support Specialist
Callahan Inc. 4.4
Bridgewater, MA jobs
IT SupportSpecialist
Department: IT
Reports to: Information Technology Manager
Direct Reports: N/A
Status: Full Time/Exempt
Years of Experience: 2-5+
Job Title:
IT SupportSpecialist
Description:
We are seeking a motivated, outgoing IT professional to join our lean, high-performing team. Ideal candidates will have solid experience supporting Windows in a corporate environment, hands-on knowledge of mobile device management tools, and strong customer service skills. This role includes regular travel to regional job sites both within New England and the Tri-State area. Flexibility and independence are key success factors for applicants to this role.
If you enjoy variety, problem-solving, dealing with ambiguity, a very fast-paced and evolving environment, we encourage you to apply. This role is part of a team of 2 full-time members in a close-knit, collaborative group that supports our growing construction business.
Applicants should have experience with:
Supporting Windows in a corporate environment
A/V Equipment Support
Mobile Device Management
Network Security
Azure - Intune
Executive Team Support
Service Desk Experience
Hands-on/live
Remote Support
Desired Attributes:
Interpersonal Savvy
Problem Solving Skills
Adaptability to changing task orders and re-prioritization
Requirements:
Valid driver's license and reliable transportation
Good communication and interpersonal skills
Who we are:
Callahan Construction Managers is a full-service construction management company based in Bridgewater MA, with regional offices in White Plains, NY. Callahan has served the New England and Northeast regions as a family business for over 70 years. As one of the region's largest open shop construction firms, Callahan provides a wide range of preconstruction and construction management services to local, regional, and national clients. Callahan enforces a high quality and innovative approach to all projects, including multi-family residential, senior housing, affordable housing, hospitality, life sciences, corporate office, educational, retail, and other markets. Visit ******************** for more information.
All qualified applicants will be afforded equal opportunity. There shall be no discrimination based on race, color religion, sex, sexual orientation, gender identity, national original or on an applicant's status as a protected veteran or as individual with a disability.
$61k-99k yearly est. Auto-Apply 45d ago
Certified Peer Support Specialist
ABC Recovery Center 4.6
Indio, CA jobs
The Peer Support staff provides support, advocacy, and assistance to clients in the treatment program. This position draws on lived experience and peer support principles to foster recovery, resiliency, and empowerment among clients. Working closely with the multidisciplinary treatment team, the Peer provides feedback and perspective to improve the effectiveness of behavioral health services while modeling positive recovery practices.
DUTIES AND RESPONSIBILITIES Client Support & Advocacy
Communicate, represent, and promote the perspectives of clients and their families/caregivers within the behavioral health system
Facilitate self-help groups for clients, family members, and caregivers
Shadow and support individual and group therapy sessions, demonstrating knowledge of substance use, co-dependence, and group dynamics
Support discharge planning activities, including employment, housing, and community reintegration
Maintain respectful, professional interactions while supporting client recovery goals
Transport clients to offsite appointments, community resources, and recovery-related activities while maintaining a safe, supportive, and professional environment
Program Engagement & Participation
Attend and participate in special events, conferences, workshops, and trainings
Actively participate in case conferences, utilization reviews, and staff meetings
Engage in ongoing in-service and other required training activities
Team Collaboration & Communication
Collaborate with clinical staff, family members, probation officers, and social workers
Maintain timely and professional communication with team members, family, and referral sources
Report client issues and concerns to supervisors as required
Support organizational policies, procedures, and goals established by leadership
Assist with administrative tasks as assigned by the supervisor
Administrative & Operational Duties
Ensure compliance with attendance requirements and training completion (e.g., Relias)
Support and uphold safety standards, including risk management and facility procedures
Perform other duties as assigned
Must hold current CPR and First Aid certification
or
obtain certification within 30 days of hire (training provided by employer)
Crisis intervention training (preferred)
COMPETENCIES Adaptability
Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, and changes approach or method to best fit the situation
Communication
Expresses ideas and thoughts verbally and in written form. Exhibits good listening and comprehension, keeps others adequately informed, and selects and uses appropriate communication methods
Conflict Resolution
Identifies and addresses conflicts in a timely manner, facilitates open communication, seeks mutually beneficial solutions, and maintains a positive working environment
Customer Service
Displays courtesy and sensitivity, manages difficult or emotional customer situations, meets commitments, responds promptly to customer needs, and solicits customer feedback to improve services
Dependability
Responds to requests for service and assistance, follows instructions, responds to management direction, takes responsibility for own actions, commits to doing the best job possible, keeps commitments, and meets attendance and punctuality guidelines
Job Knowledge
Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, displays understanding of how job relates to others, uses resources effectively
Judgment
Uses good clinical judgment and professional boundaries when assessing, counseling, and consulting.
Problem Solving
Identifies problems in a timely manner, gathers and analyzes information skillfully, develops alternative solutions
MINIMUM QUALIFICATIONS Experience
Lived Experience Requirement: Minimum of 1 year of lived experience in behavioral health or substance use disorder (SUD) recovery, either through personal recovery or direct involvement in the recovery journey of a close family member. Candidates must demonstrate meaningful engagement with the recovery community and a willingness to share their recovery story when appropriate, in a way that supports and inspires others.
Sobriety Requirement (for those in personal recovery): If the candidate is in personal recovery, a minimum of 2 years of continuous sobriety is required. The candidate must also demonstrate a commitment to maintaining a drug- and alcohol-free lifestyle.
Education
High school diploma or equivalent required
Certifications
Valid certification by a state approved Peer Support credentialing program
Other Requirements
Valid California Driver's License (required), and insurability under company policy
FBI/DOJ fingerprint clearance, negative TB test, and drug screening prior to hire
Bilingual in Spanish (preferred)
Ability to work flexible hours, including evenings or weekends as needed
Knowledge & Skills
Strong knowledge of evidence-based practices in SUD and co-occurring disorders
Familiarity with addiction treatment resources, relapse prevention, and recovery support systems
Ability to work with diverse populations with sensitivity and professionalism
Proficiency in Microsoft Office Suite and basic computer use
Must be able to perform CPR and respond to medical emergencies as needed
PHYSICAL, SENSORY, ENVIRONMENTAL QUALIFICATIONS
The physical and environmental conditions described below are representative of those that must be met by an employee to successfully perform the essential functions of this position.
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Physical Requirements
This position primarily operates in an office or clinical environment. The role requires sufficient physical ability and mobility to:
Sit, stand, and walk for extended periods, including walking between buildings and up and down stairs
Frequently lift, carry, push, and/or pull up to 50 pounds
Assist with client mobility and repositioning as needed
Perform repetitive hand movements including keyboarding, grasping, and reaching to operate standard office and medical equipment (e.g., computer, mouse, telephone, blood pressure cuffs)
Occasionally stoop, bend, kneel, crouch, reach, and twist
Must be physically capable of performing CPR, including kneeling, applying chest compressions, and using emergency response equipment
Vision Requirements
Ability to see at close range, at a distance, peripherally, and to adjust focus
Depth perception required for tasks such as reading, computer use, and navigating the workspace
Communication Requirements
Ability to clearly communicate verbally with coworkers, supervisors, clients, and medical professionals
Ability to hear within normal audio range, with or without corrective devices
Work Environment
Work is performed in a standard office or clinical setting with frequent client interaction and occasional interruptions
May be exposed to bodily fluids, odors, cleaning agents, and other environmental elements on an occasional basis
Must be able to respond to emergencies in various areas of the facility, including those accessible only by stairs
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT
A.B.C. Recovery Center, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment in accordance with applicable federal, state, and local laws. It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based on a person's race (including hair texture and hairstyles), color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, sexual orientation, or any other protected status.
$36k-52k yearly est. Auto-Apply 60d+ ago
Partner Support Specialist
Prizeout 4.2
New York, NY jobs
Prizeout is a leading New York City-based fintech company where innovation meets financial empowerment. We provide rewards and loyalty solutions to partners that transform the way their customers engage and maximize their financial potential. Our Financial Institutions team is expanding, and we're looking for a Partner SupportSpecialist to serve as an essential operational link between Prizeout and our credit union partners. This role focuses on supporting escalated partner inquiries, ensuring quick resolution, exceptional communication, and a seamless partner experience. You'll succeed here if you're detail-oriented, empathetic, proactive, and comfortable operating in a fast-paced environment.
About This Role:
The Partner SupportSpecialist will play a critical role in managing and resolving incoming escalations from our credit union and financial institution partners. You will communicate promptly, troubleshoot issues, coordinate internally to find solutions, and help strengthen partner relationships through clear communication and reliability.
This position is hybrid, requiring 3 days/week onsite at our NYC office and at least one weekend workday as part of your regular schedule.What You'll Do:
Serve as the primary point of contact for escalated support inquiries from credit union partners, ensuring timely, accurate, and service-oriented responses.
Investigate and troubleshoot partner-reported issues by collaborating cross-functionally with Client Growth, Product, Engineering, and Operations.
Triage incoming cases, assess urgency, and escalate further when necessary.
Maintain thorough and organized case documentation to track issue status, trends, and partner feedback.
Build strong rapport with partners by providing consistent, high-quality support and proactive communication.
Identify patterns across inquiries to recommend process improvements, workflow updates, and product enhancements.
Support the development of partner-facing Help Center content, FAQs, and internal documentation to reduce recurring escalations.
Contribute to ongoing partner enablement by helping refine training materials, onboarding flows, and operational guides.
Participate in weekend support coverage (at least one weekend day ongoing).
What We're Looking For:
1-3 years of experience in customer support, partner support, account coordination, or a similar client-facing role - preferably in fintech, SaaS, or financial services.
Strong problem-solving abilities with confidence managing complex or ambiguous issues.
Excellent written and verbal communication skills; able to translate technical or operational details into clear explanations.
Tech-savvy, organized, and comfortable managing multiple cases at once.
A helpful, patient, and partner-first mindset with the ability to understand issues from the partner's perspective.
Comfortable with evolving priorities and operational needs.
Willingness to work at least 1 weekend day and 3 weekdays onsite in NYC.
A team player with a proactive, solutions-oriented approach.
Compensation:
The expected annual salary range for this position is $70,000 - $80,000.
Note: Must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
WHAT IS PRIZEOUT?
Prizeout is an advertising and financial technology company that helps put money back into people's pockets. Through Prizeout's technology, brand-funded offers are available to all partners - including financial institutions, gaming companies, gig economy startups, and more - giving them access to instant cashback from national and local brands when they shop with digital gift cards. The company was founded in 2019 and is headquartered in New York City.
Prizeout is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
$70k-80k yearly Auto-Apply 41d ago
Partner Support Specialist
Prizeout, Inc. 4.2
New York, NY jobs
Prizeout is a leading New York City-based fintech company where innovation meets financial empowerment. We provide rewards and loyalty solutions to partners that transform the way their customers engage and maximize their financial potential. Our Financial Institutions team is expanding, and we're looking for a Partner SupportSpecialist to serve as an essential operational link between Prizeout and our credit union partners. This role focuses on supporting escalated partner inquiries, ensuring quick resolution, exceptional communication, and a seamless partner experience. You'll succeed here if you're detail-oriented, empathetic, proactive, and comfortable operating in a fast-paced environment.
About This Role:
The Partner SupportSpecialist will play a critical role in managing and resolving incoming escalations from our credit union and financial institution partners. You will communicate promptly, troubleshoot issues, coordinate internally to find solutions, and help strengthen partner relationships through clear communication and reliability.
This position is hybrid, requiring 3 days/week onsite at our NYC office and at least one weekend workday as part of your regular schedule.
What You'll Do:
* Serve as the primary point of contact for escalated support inquiries from credit union partners, ensuring timely, accurate, and service-oriented responses.
* Investigate and troubleshoot partner-reported issues by collaborating cross-functionally with Client Growth, Product, Engineering, and Operations.
* Triage incoming cases, assess urgency, and escalate further when necessary.
* Maintain thorough and organized case documentation to track issue status, trends, and partner feedback.
* Build strong rapport with partners by providing consistent, high-quality support and proactive communication.
* Identify patterns across inquiries to recommend process improvements, workflow updates, and product enhancements.
* Support the development of partner-facing Help Center content, FAQs, and internal documentation to reduce recurring escalations.
* Contribute to ongoing partner enablement by helping refine training materials, onboarding flows, and operational guides.
* Participate in weekend support coverage (at least one weekend day ongoing).
What We're Looking For:
* 1-3 years of experience in customer support, partner support, account coordination, or a similar client-facing role - preferably in fintech, SaaS, or financial services.
* Strong problem-solving abilities with confidence managing complex or ambiguous issues.
* Excellent written and verbal communication skills; able to translate technical or operational details into clear explanations.
* Tech-savvy, organized, and comfortable managing multiple cases at once.
* A helpful, patient, and partner-first mindset with the ability to understand issues from the partner's perspective.
* Comfortable with evolving priorities and operational needs.
* Willingness to work at least 1 weekend day and 3 weekdays onsite in NYC.
* A team player with a proactive, solutions-oriented approach.
Compensation:
The expected annual salary range for this position is $70,000 - $80,000.
Note: Must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
WHAT IS PRIZEOUT?
Prizeout is an advertising and financial technology company that helps put money back into people's pockets. Through Prizeout's technology, brand-funded offers are available to all partners - including financial institutions, gaming companies, gig economy startups, and more - giving them access to instant cashback from national and local brands when they shop with digital gift cards. The company was founded in 2019 and is headquartered in New York City.
Prizeout is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$70k-80k yearly 40d ago
Partner Support Specialist
Prizeout 4.2
New York, NY jobs
Job DescriptionPrizeout is a leading New York City-based fintech company where innovation meets financial empowerment. We provide rewards and loyalty solutions to partners that transform the way their customers engage and maximize their financial potential.
Our Financial Institutions team is expanding, and we're looking for a Partner SupportSpecialist to serve as an essential operational link between Prizeout and our credit union partners. This role focuses on supporting escalated partner inquiries, ensuring quick resolution, exceptional communication, and a seamless partner experience. You'll succeed here if you're detail-oriented, empathetic, proactive, and comfortable operating in a fast-paced environment.
About This Role:
The Partner SupportSpecialist will play a critical role in managing and resolving incoming escalations from our credit union and financial institution partners. You will communicate promptly, troubleshoot issues, coordinate internally to find solutions, and help strengthen partner relationships through clear communication and reliability.
This position is hybrid, requiring 3 days/week onsite at our NYC office and at least one weekend workday as part of your regular schedule.What You'll Do:
Serve as the primary point of contact for escalated support inquiries from credit union partners, ensuring timely, accurate, and service-oriented responses.
Investigate and troubleshoot partner-reported issues by collaborating cross-functionally with Client Growth, Product, Engineering, and Operations.
Triage incoming cases, assess urgency, and escalate further when necessary.
Maintain thorough and organized case documentation to track issue status, trends, and partner feedback.
Build strong rapport with partners by providing consistent, high-quality support and proactive communication.
Identify patterns across inquiries to recommend process improvements, workflow updates, and product enhancements.
Support the development of partner-facing Help Center content, FAQs, and internal documentation to reduce recurring escalations.
Contribute to ongoing partner enablement by helping refine training materials, onboarding flows, and operational guides.
Participate in weekend support coverage (at least one weekend day ongoing).
What We're Looking For:
1-3 years of experience in customer support, partner support, account coordination, or a similar client-facing role - preferably in fintech, SaaS, or financial services.
Strong problem-solving abilities with confidence managing complex or ambiguous issues.
Excellent written and verbal communication skills; able to translate technical or operational details into clear explanations.
Tech-savvy, organized, and comfortable managing multiple cases at once.
A helpful, patient, and partner-first mindset with the ability to understand issues from the partner's perspective.
Comfortable with evolving priorities and operational needs.
Willingness to work at least 1 weekend day and 3 weekdays onsite in NYC.
A team player with a proactive, solutions-oriented approach.
Compensation:
The expected annual salary range for this position is $70,000 - $80,000.
Note: Must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
WHAT IS PRIZEOUT?
Prizeout is an advertising and financial technology company that helps put money back into people's pockets. Through Prizeout's technology, brand-funded offers are available to all partners - including financial institutions, gaming companies, gig economy startups, and more - giving them access to instant cashback from national and local brands when they shop with digital gift cards. The company was founded in 2019 and is headquartered in New York City.
Prizeout is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$70k-80k yearly 11d ago
Technical Support Specialist
Regal 4.1
New York, NY jobs
ABOUT US: Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always available, and ready to take action. Power better support, sales, and operations - with way less effort. Our founders, Alex Levin and Rebecca Greene, helped build Angi (Angie's List, HomeAdvisor, and Handy) to over $1.5B in revenue.
Based in Manhattan, we're building an in-person culture of entrepreneurs who want to win and build something meaningful. We're backed by top investors including Founder Collective, Homebrew, and Emergence Capital.
Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings!
We're moving fast, and the numbers speak for themselves:- Partnered with enterprise brands like Google, AAA, Ro, Coursera- Raised $82M (top tier investors including Emergence & Homebrew)- Completed 250MM+ calls- Driven $7B revenue for customers- Scaled to $## ARR- Built amazing NYC (NoMad) in office culture
ABOUT THE ROLE: Join Regal to build a world-class support experience with our growing Technical Support team! In this role, you will respond to and resolve customer tickets with Regal's event-driven communications platform.RESPONSIBILITIES:
Respond rapidly to inquiries from a variety of user types (end-users, admins, and developers)
Resolve a wide range of inquiries - end-user training, integration debugging, and bug resolution - to drive product adoption and customer satisfaction
Collaborate with implementation, customer success, product, and engineering teams to resolve issues and highlight trends in tickets
Own support ticketing and knowledge infrastructure to deliver a world-class support experience
Participate in hiring and onboarding future support engineers as the growth of the business demands
ABOUT YOU:
0-1 year(s) of experience in a technical support role/internship or a recent graduate with technical degree
Previous experience or exposure with two or more of the following areas: SQL, SaaS, SMS Marketing, Email Marketing, Phone Sales, Contact Center Software, APIs, Marketing Automation, Direct Marketing, Marketing Analytics or Basic Programming (HTML etc.)
Experience identifying collaboration and escalation resources in a fast-paced environment
Experience providing the right level of context when partnering with others to resolve customer issues
Methodical, critical thinker who can understand customer needs, dissect technical requirements, and deliver crisp resolutions
Benefits/Perks
We care about your health!
Medical, Dental, and Vision plans - 80% covered by the company
Flexible PTO & 11 paid holidays/year
Subsidized ClassPass membership
We care about future you!
401k Plan
Paid parental leave
Pre-tax commuter benefits
We care about connection!
In-office breakfast and snacks daily
Happy hours, team outings, & annual off-sites
Complete laptop workstation
& more to come!
The reasonably estimated base salary for this role is provided as a range within this job description. All offers include a competitive equity package and some offers may additionally include a variable compensation component. Actual compensation is determined on an individualized basis taking into consideration factors such as the candidate's skills, location, qualifications, experience, and relevant education or training. In addition, Regal offers a comprehensive set of employee benefits which are listed above. Details about the compensation package will be finalized at the time of offer POSITION LOCATION & OFFICES:This position is only available in New York City.
POSITION LOCATION & OFFICE DETAILS:
This position is only available in New York City (HQ- NoMad). Hybrid roles are required in office T/W/TH and office optional M/F.
*If you think you're missing relevant experience but you're hungry and a fast learner (and can prove it), we want to hear from you!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$39k-66k yearly est. 12d ago
IT Support Specialist
Fluent 4.6
New York, NY jobs
Fluent, Inc. (NASDAQ: FLNT) is a global data-driven performance marketing company and trusted growth partner for leading brands. Experts in creating value for consumers, Fluent leverages its consumer database, digital media portfolio, and, proprietary data science and technology to deliver outcome-based solutions for marketers. Founded in 2010, the company is headquartered in New York City.
We are seeking a skilled IT Specialist to join our growing team and support the technology that drives our business forward. This role is ideal for a proactive problem-solver who thrives in a dynamic environment and is passionate about delivering reliable, secure IT solutions.
What You'll Do:
* Provide on-site and remote technical support for Fluent employees, with primary coverage for the New York office and remote users as needed.
* Deliver a high level of customer service, acting as a trusted IT partner by communicating clearly, setting expectations, and following issues through to resolution.
* Support and troubleshoot mac OS, Windows OS, iOS, Android, and associated hardware, including laptops, desktops, mobile devices, peripherals, and conferencing equipment.
* Administer and support endpoint management tools for provisioning, configuration, patching, security enforcement, and lifecycle management of devices.
* Serve as a primary administrator and escalation point for Okta (IAM), including:
* User provisioning and deprovisioning
* Group and role-based access management
* MFA support and troubleshooting
* Application integrations and SSO support
* Own and execute employee onboarding and offboarding processes, ensuring timely device setup, access provisioning, documentation, and secure access removal.
* Create, maintain, and improve IT documentation, including SOPs, onboarding guides, knowledge base articles, and internal support processes.
* Actively identify recurring issues, process gaps, or inefficiencies and proactively propose and implement improvements to IT operations and user experience.
* Collaborate with the broader IT team on projects related to system upgrades, security initiatives, office technology improvements, and operational scalability.
* Support office technology needs, including AV systems, meeting room setups, printers, and network connectivity (Wi-Fi, VPN, basic network troubleshooting).
* Ensure compliance with company security policies and best practices related to endpoint security, access control, and data protection.
* Assist with vendor coordination, asset inventory management, and hardware/software procurement as required.
* Perform other related duties as needed in support of the IT Support team's operational mission.
$37k-47k yearly est. 13d ago
OSS Support Specialist - Franklin Lakes, NJ
Info. Services Inc. 4.2
Franklin Lakes, NJ jobs
Role: OSS SupportSpecialist Duration: 6+ Months BGV will be done for the selected candidates. As a member of the On Site Service (OSS) team associate will provides quality support with a high degree of customer service, technical expertise and timeliness. This position has frequent contact with users, peers and managers through telephone support (help desk) and field support (service requests and on site problem resolution). Works in a team environment to resolve customer problems and supports other members of the Desktop Services department in providing customer support. Provide hands-on support to other IT teams including but not limited to Network Services, Business Applications, and other IT teams.
DUTIES AND RESPONSIBILITIES:
1. Researches, resolves and responds to complex questions received via telephone calls or escalations, and provides support on services in accordance with current standards. Follows up with user to ensure problem is resolved satisfactorily.
2. Acquires and maintains knowledge of relevant product offerings, current support policies, and methods of support delivery, in order to provide technically accurate solutions to users.
3. Develops and provides technical coaching and mentoring to other desktop services staff and company associates.
4. May act as product liaison for major products, working with other areas of IT, other departments and third-party vendors to solve technical issues as needed.
5. Installs new or upgraded hardware/software as assigned via service requests. Coordinates installation with the user and follows up to insure customer satisfaction.
6. Must be able to manually lift up to thirty (30) pounds when moving and repositioning personal computers and ancillary equipment.
7. Provide accurate and timely logging of customer incidents and tasks to meet agreed upon service levels.
8. Demonstrate initiative and act independently to resolve problems.
9. Participate as a member of the rotating IT on-call team that provides 24 hour support to internal customers, not all site require on-call participation.
10. Participate in team projects as requested.
Please respond with your word resume and requested details:
Full Name :
Work Authorization:
Contact Number :
Email ID :
Skype ID:
Current location:
Willing to relocate :
Rate/hr :
Additional Information
All your information will be kept confidential according to EEO guidelines.
$40k-68k yearly est. 1h ago
Deal Desk Specialist
Informa Group 4.7
Newton, MA jobs
Do you want to develop your career and make an impact in the fast-growth, fast-moving B2B technology space?
At Informa TechTarget, you'll collaborate and grow alongside some of the industry's most respected experts. You'll work with leading brands and be exposed to world-shaping innovations. You'll apply your energy and intellect to helping clients be faster to market and faster to revenue.
We're a vibrant community of world-class practitioners - over 2000 colleagues strong - with offices in 19 locations around the world. We're traded on Nasdaq and also part of Informa PLC, a global leader in business-to-business events, digital services, and academic research in the FTSE 100.
About Informa TechTarget
Informa TechTarget (Nasdaq: TTGT) informs, influences and connects the world's technology buyers and sellers, to accelerate growth from R&D to ROI.
With an unparalleled reach of over 220 highly targeted technology-specific websites and more than 50 million permissioned first-party audience members, Informa TechTarget has a unique understanding of and insight into technology markets.
Underpinned by those audiences and their data, we offer expert-led, data-driven, and digitally enabled services that deliver significant impact and measurable outcomes to our clients. We provide our customers with:
Trusted information that shapes the industry and informs investment
Intelligence and advice that guides and influences strategy
Advertising that grows reputation and establishes thought leadership
Custom content that engages and prompts action
Intent and demand generation that more precisely targets and converts
Our organization is committed to sustainability, diversity, wellbeing, and ethical working practices. Visit informatechtarget.com and follow us on LinkedIn.
For more information, visit informatechtarget.com and follow us on LinkedIn
Job Description
This role is based in our Auburndale, MA office.
Informa TechTarget is seeking a detail-oriented, legal-minded person to join our Deal Desk and Order Management department in the position of Deal Desk Specialist.
The Deal Desk Specialist is responsible for reviewing contracts for customers at the pre-sale stage of their proposals. As well as managing the contract process from signed contract to order creation, ensuring we are compliant and set up for successful delivery of our campaigns.
This is a cross-function role that requires the recipient to learn a deep understanding of product logic from set-up to delivery and understanding the fundamentals of contracting within the context of today's fast-paced environment of online media.
Essential Job Functions:
Collaborate with Sales teams to streamline contract negotiations, resolve deal structure challenges, and ensure timely contract execution while maintaining compliance with company pricing and legal guidelines.
Field and respond to and/or create redlined documents from/for clients; from small campaign-specific engagements to large, multi-year Enterprise contracts.
Review client-generated RFPS, NDAs, MSAs, SOWs, for compliance with company standards.
Draft, review, negotiate, and approve Non-Disclosure Agreements, Purchase Orders, Insertion Orders, and Statements of Work to support sale of media and related products
Provide support for legal aspects of client vendor procurement approval processes and/or coordinate completion of client vendor technology questionnaires.
Ability to develop a thorough understanding of processes, product offerings, and appropriate terms and conditions, including but not limited to:
Pricing models and discounting
Revenue Recognition
Approvals collection
Ability to effectively communicate and coordinate with different internal teams involved in the campaign lifecycle (Sales enablement, Finance and Legal departments, Sales Management, and Products)
Qualifications
Knowledge, skills and abilities required:
Bachelor's degree required;
1 to 2+ years of relevant experience;
Excellent oral and written communication skills;
Knowledge of contract law, contract provisions and general business trends.
Understanding of contracts management and commercial contracts review/support including experience working with IronClad or other CLMs;
Ability to organize and solve requests in a queue; experience with Salesforce Cases helpful, but not required
Detail-oriented and extremely reliable - team player;
Possesses a sense of urgency as well as the ability to multi-task and prioritize;
Accurate data entry skills, problem solving ability; and,
Ability to demonstrate initiative and work independently.
Additional Information
The salary range for this position is $40k-$52k based on experience.
TechTarget, Inc., doing business as Informa TechTarget, including its subsidiaries is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex (including pregnancy), age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence.
Informa TechTarget complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable federal, state or local law.
We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you're not spending time together in one of our offices or other workplaces - like at an Informa event - you get the flexibility and support to work from home or remotely.
Our benefits include:
Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
Broader impact: take up to four days per year to volunteer, with charity match funding available too
Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it's time for the next step, we encourage and support internal job moves
Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
Recognition for great work, with global awards and kudos programs
As an international company, the chance to collaborate with teams around the world
This post will expire on 1/30/2026
$40k-52k yearly 5d ago
Behavioral Support Specialist
Aka Head Start 3.8
El Cajon, CA jobs
All Kids Academy Head Start is seeking a Behavioral SupportSpecialist to join our team in the mission to close the achievement gap by providing quality school readiness programs and comprehensive services to children, families, and communities in East County.
Summary:
Under the supervision of the Disabilities/Mental Health Services Coordinator, the SupportSpecialist plays a key role in supporting the development, support, and well-being of children enrolled in the Head Start, Early Head Start, and California State Preschool programs. This position works collaboratively with teaching staff, the Early Childhood Behavior Specialist, and the Education Department to ensure that comprehensive practices are implemented consistently, behavior support plans are followed, and accommodations outlined in Individualized Education Plans (IEPs) and Individualized Family Service Plans (IFSPs) are integrated into daily routines. The SupportSpecialist promotes a supportive, and an all-encompassing learning environment for all children.
Hours per week: 20 hours per week
Weeks Per year: 45 weeks per year
COMPETITIVE BENEFITS:
403(b) retirement plan with up to 6% employer match
Annual 5% pay rate increases, up to the maximum step
16 paid holidays
Two paid personal days
Paid sick leave
$1500 Tuition Reimbursement each year
$1000 Service Awards every 5 years
Paid professional development days
MINIMUM EMPLOYMENT QUALIFICATIONS
EDUCATION AND EXPERIENCE: (Any combination equivalent to)
At least 12 Units of CD/ECE and a Bachelor's degree in Early Childhood Education, Child Development, Special Education, Psychology, or a related field (Required-Upload Your Transcripts For Review*).
Coursework in special education.
Intern in special education credential program preferred.
Experience working with children with special needs in early childhood settings preferred.
Bilingual (Spanish/Arabic/Chaldean) preferred.
KNOWLEDGE AND ABILITIES
Knowledge of:
All-encompassing practices, trauma-informed care, and behavior management strategies;
IEP/IFSP processes and early intervention systems;
Developmental, social-emotional, and behavioral needs of young children;
Social services procedures, policies, and resources;
MS Word, Power Point, Intermediate Excel and Outlook;
Community resources and how to access services;
Standard record keeping including progress notes and maintenance of required documentation;
Human behavior and motivation.
Ability to:
Collaborate effectively with multidisciplinary teams;
Communicate with staff, families, and external partners in a clear, culturally responsive manner;
Provide coaching, consultation, and professional development to staff;
Meet the needs of all children specifically those with, challenging behaviors, at risk, gifted and culturally diverse populations;
Utilize strong written, oral and interpersonal communication skills;
Utilize good organizational skills, and prioritize and complete tasks within specified time frames;
Obtain CPR/First Aid Certification.
To perform the job successfully, an individual should demonstrate the following competencies :
Technology Management: Ability to use computer programs such as spreadsheets, word processing and scheduling software.
Fostering Teamwork: As a team leader, the ability to demonstrate skill and success in supporting groups to work together to achieve goals; as a team member the ability and desire to work cooperatively with others on a team.
Positive, Goal-Oriented Relationships: Engages in mutually respectful goal-orientated partnerships with families to promote parent-child relationships and family well-being.
Self-Aware and Culturally Responsive Relationships: Respects and responds appropriately to the culture, language, values, and family structures of each family served.
Family Well-Being and Families as Learners: Supports families' safety, health, financial stability, life goals, and aspirations.
Parent-Child Relationships and Families as Lifelong Educators: Enhances parent-child relationship and supports parents' role as the first and lifelong educators of their children.
Family Connections to Peers and Community: Facilitates networks and group activities that support families' strengths, interests, and needs.
Family Access to Community Resources: Supports families in using community resources that enhance family well-being and children's learning and development.
Coordinated, Integrated and Comprehensive Services: Acts as a member of a comprehensive services team so that family service activities are coordinated and integrated throughout the program.
Data Driven Services and Continuous Improvement: Collects and analyses information to find new solutions to challenges as part of ongoing monitoring in order to continuously improve services.
Foundations for Professional Growth: Participates actively in opportunities for continuous professional development.
PHYSICAL REQUIREMENTS
Must be able to drive to sites, other agencies, and trainings;
Must have the ability to sit for extended periods;
Must be able to work at a computer for extended periods;
Occasionally must be able to stand and file miscellaneous documents in filing cabinet; and
Occasional bending, stooping and lifting up to 25 pounds.
ADDITIONAL INFORMATION: Prior to employment, in compliance with Immigration Reform and Control Act of 1986 as amended, employment candidate will be required to provide either proof of U.S. citizenship or other documents that establish the candidate's eligibility to be employed in the U.S. Head Start regulations require that no person shall work in any Head Start program until they have been fingerprinted and cleared through the Department of Justice.
AKA Head Start is an Equal Opportunity Employer. No person will be denied employment, discriminated against, or prohibited from participating fully in employment opportunities for reasons of race, color, national origin, ancestry, citizenship, religion (including religious dress and grooming practices), creed, ethnicity, sex (including pregnancy, childbirth, or related medical condition), age, gender, gender identity, political affiliation, sexual orientation, genetic characteristic, marital status, military or veteran status, medical or physical disability, medical condition, or any other characteristic protected by federal state, or local law.
Applicants will be required to obtain a Health Screening, TB clearance, proof of immunization against measles and pertussis (MMR and Tdap vaccines), and background clearance prior to starting employment.
$41k-60k yearly est. Auto-Apply 60d+ ago
Behavioral Support Specialist
Aka Head Start 3.8
El Cajon, CA jobs
All Kids Academy Head Start is seeking a Behavioral SupportSpecialist to join our team in the mission to close the achievement gap by providing quality school readiness programs and comprehensive services to children, families, and communities in East County.
Summary:
Under the supervision of the Disabilities/Mental Health Services Coordinator, the SupportSpecialist plays a key role in supporting the development, support, and well-being of children enrolled in the Head Start, Early Head Start, and California State Preschool programs. This position works collaboratively with teaching staff, the Early Childhood Behavior Specialist, and the Education Department to ensure that comprehensive practices are implemented consistently, behavior support plans are followed, and accommodations outlined in Individualized Education Plans (IEPs) and Individualized Family Service Plans (IFSPs) are integrated into daily routines. The SupportSpecialist promotes a supportive, and an all-encompassing learning environment for all children.
Hours per week: 20 hours per week
Weeks Per year: 45 weeks per year
COMPETITIVE BENEFITS:
403(b) retirement plan with up to 6% employer match
Annual 5% pay rate increases, up to the maximum step
16 paid holidays
Two paid personal days
Paid sick leave
$1500 Tuition Reimbursement each year
$1000 Service Awards every 5 years
Paid professional development days
MINIMUM EMPLOYMENT QUALIFICATIONS
EDUCATION AND EXPERIENCE: (Any combination equivalent to)
At least 12 Units of CD/ECE and a Bachelor's degree in Early Childhood Education, Child Development, Special Education, Psychology, or a related field (Required-Upload Your Transcripts For Review*).
Coursework in special education.
Intern in special education credential program preferred.
Experience working with children with special needs in early childhood settings preferred.
Bilingual (Spanish/Arabic/Chaldean) preferred.
KNOWLEDGE AND ABILITIES
Knowledge of:
All-encompassing practices, trauma-informed care, and behavior management strategies;
IEP/IFSP processes and early intervention systems;
Developmental, social-emotional, and behavioral needs of young children;
Social services procedures, policies, and resources;
MS Word, Power Point, Intermediate Excel and Outlook;
Community resources and how to access services;
Standard record keeping including progress notes and maintenance of required documentation;
Human behavior and motivation.
Ability to:
Collaborate effectively with multidisciplinary teams;
Communicate with staff, families, and external partners in a clear, culturally responsive manner;
Provide coaching, consultation, and professional development to staff;
Meet the needs of all children specifically those with, challenging behaviors, at risk, gifted and culturally diverse populations;
Utilize strong written, oral and interpersonal communication skills;
Utilize good organizational skills, and prioritize and complete tasks within specified time frames;
Obtain CPR/First Aid Certification.
To perform the job successfully, an individual should demonstrate the following competencies:
Technology Management: Ability to use computer programs such as spreadsheets, word processing and scheduling software.
Fostering Teamwork: As a team leader, the ability to demonstrate skill and success in supporting groups to work together to achieve goals; as a team member the ability and desire to work cooperatively with others on a team.
Positive, Goal-Oriented Relationships: Engages in mutually respectful goal-orientated partnerships with families to promote parent-child relationships and family well-being.
Self-Aware and Culturally Responsive Relationships: Respects and responds appropriately to the culture, language, values, and family structures of each family served.
Family Well-Being and Families as Learners: Supports families' safety, health, financial stability, life goals, and aspirations.
Parent-Child Relationships and Families as Lifelong Educators: Enhances parent-child relationship and supports parents' role as the first and lifelong educators of their children.
Family Connections to Peers and Community: Facilitates networks and group activities that support families' strengths, interests, and needs.
Family Access to Community Resources: Supports families in using community resources that enhance family well-being and children's learning and development.
Coordinated, Integrated and Comprehensive Services: Acts as a member of a comprehensive services team so that family service activities are coordinated and integrated throughout the program.
Data Driven Services and Continuous Improvement: Collects and analyses information to find new solutions to challenges as part of ongoing monitoring in order to continuously improve services.
Foundations for Professional Growth: Participates actively in opportunities for continuous professional development.
PHYSICAL REQUIREMENTS
Must be able to drive to sites, other agencies, and trainings;
Must have the ability to sit for extended periods;
Must be able to work at a computer for extended periods;
Occasionally must be able to stand and file miscellaneous documents in filing cabinet; and
Occasional bending, stooping and lifting up to 25 pounds.
ADDITIONAL INFORMATION: Prior to employment, in compliance with Immigration Reform and Control Act of 1986 as amended, employment candidate will be required to provide either proof of U.S. citizenship or other documents that establish the candidate's eligibility to be employed in the U.S. Head Start regulations require that no person shall work in any Head Start program until they have been fingerprinted and cleared through the Department of Justice.
AKA Head Start is an Equal Opportunity Employer. No person will be denied employment, discriminated against, or prohibited from participating fully in employment opportunities for reasons of race, color, national origin, ancestry, citizenship, religion (including religious dress and grooming practices), creed, ethnicity, sex (including pregnancy, childbirth, or related medical condition), age, gender, gender identity, political affiliation, sexual orientation, genetic characteristic, marital status, military or veteran status, medical or physical disability, medical condition, or any other characteristic protected by federal state, or local law.
Applicants will be required to obtain a Health Screening, TB clearance, proof of immunization against measles and pertussis (MMR and Tdap vaccines), and background clearance prior to starting employment.
$41k-60k yearly est. Auto-Apply 60d+ ago
Accounting & Inventory Support Specialist (HO)
Boch 4.2
Norwood, MA jobs
Accounting & Inventory SupportSpecialist Nucar Automotive Group is seeking a detail-oriented Accounting & Inventory SupportSpecialist to join our centralized dealership accounting team. This role plays a key part in supporting wholesale activity, maintaining accurate vehicle inventory records, and ensuring timely processing of accounts receivable transactions.
Key Responsibilities
* Process and reconcile wholesale vehicle swaps, including documentation and accounting entries
* Input and maintain new and used vehicle inventory in the DMS with accuracy and timeliness
* Handle intercompany transfers between dealerships, ensuring proper accounting and inventory movement
* Process accounts receivable (AR) payments, including posting payments and resolving discrepancies
* Assist with month-end close activities related to inventory and AR
* Communicate with sales, management, and other dealership locations to resolve inventory or accounting issues
* Maintain organized records and ensure compliance with internal controls and dealership policies
Qualifications
* Previous experience in dealership accounting strongly preferred
* Familiarity with vehicle inventory accounting (new, used, wholesale)
* Experience with intercompany transactions and AR processing
* Working knowledge of dealership DMS systems (e.g., Tekion, CDK, Reynolds & Reynolds, or similar) preferred
* Strong attention to detail and ability to manage multiple tasks
* Solid communication and organizational skills
* Proficiency in Microsoft Excel and basic accounting principles
What We Offer
* Competitive pay based on experience
* Benefits package including health insurance, PTO, and retirement options
* Stable, team-oriented work environment
* Opportunity to grow within a multi-store dealership organization
If you are organized, dependable, and enjoy working in a fast-paced dealership environment, we encourage you to apply.
$37k-45k yearly est. 17d ago
Ad Support Specialist
Meredith 4.4
Day, NY jobs
| Major goals and objectives and location requirements:
We are seeking a motivated and detail-oriented Ad SupportSpecialist to join our Advertising Operations team. In this role, you'll support the execution and troubleshooting of digital advertising campaigns across a range of platforms and products. You will work closely with senior ad support staff, ad operations, product, and engineering teams to ensure smooth ad delivery and help troubleshoot and QA day-to-day technical issues. This is an excellent opportunity for someone with foundational ad tech experience looking to grow their expertise in a collaborative environment.
This position is hybrid in-office, with the ability to work remotely for up to 2 days per week.
About The Team | The Team and/or Brand:
The Advertising Operations team is a lean, high-impact group responsible for executing and troubleshooting digital advertising across all brands. We work closely with Sales, Product, Engineering, and vendors, collaborating cross-functionally to ensure seamless campaign delivery.
About The Positions Contributions - Weight % - Accountabilities, Actions and Expected Measurable Results:
30%
Assist in troubleshooting ad delivery and tracking issues across web and mobile environments.
Collaborate with ad operations, product, and development teams to support ad implementation tasks.
Help test and verify ad tags, creatives, and new ad features.
25%
Use Google Ad Manager (GAM) to perform basic troubleshooting of campaign setup and delivery.
25%
Support QA efforts for header bidding setups, ad tag deployments, and mobile app implementations.
10%
Coordinate with 3rd-party vendors on creative tags and basic integration support.
10%
Log and track issues using internal ticketing tools (e.g., Jira).
The Role's Minimum Qualifications and Job Requirements:
Education:
Bachelor's degree in Business Advertising, or a related field.
Experience:
1-2 years of experience in digital advertising, ad operations, or a related technical support role.
Specific Knowledge, Skills, Certifications and Abilities:
Familiarity with Google Ad Manager (GAM) and understanding of ad trafficking basics.
Some experience with browser dev tools and debugging ad tags a plus.
Interest or exposure to Prebid/header bidding and programmatic environments.
Basic understanding of ad-serving metrics and troubleshooting workflows.
Comfortable working with ticketing systems (e.g., Jira) and documentation tools.
Strong communication skills and an eagerness to learn technical concepts.
Highly organized and able to manage multiple requests in a fast-paced environment.
Prior experience at a digital media company or with sell-side ad tech preferred.
It is the policy of People Inc. to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the Company will provide reasonable accommodations for qualified individuals with disabilities. Accommodation requests can be made by emailing *************.
The Company participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: **********************************
Pay Range
Salary: New York: $65,000.00 - $80,000.00
The pay range above represents the anticipated low and high end of the pay range for this position and may change in the future. Actual pay may vary and may be above or below the range based on various factors including but not limited to work location, experience, and performance. The range listed is just one component of People Inc's total compensation package for employees. Other compensation may include annual bonuses, and short- and long-term incentives. In addition, People Inc. provides to employees (and their eligible family members) a variety of benefits, including medical, dental, vision, prescription drug coverage, unlimited paid time off (PTO), adoption or surrogate assistance, donation matching, tuition reimbursement, basic life insurance, basic accidental death & dismemberment, supplemental life insurance, supplemental accident insurance, commuter benefits, short term and long term disability, health savings and flexible spending accounts, family care benefits, a generous 401K savings plan with a company match program, 10-12 paid holidays annually, and generous paid parental leave (birthing and non-birthing parents), all of which may vary depending on the specific nature of your employment with People Inc. and your work location. We also offer voluntary benefits such as pet insurance, accident, critical and hospital indemnity health insurance coverage, life and disability insurance.
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