Mental health case manager resume examples for 2025
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How to write a mental health case manager resume
Craft a resume summary statement
A well-written resume summary is basically an elevator pitch. You are summing up your skills and experience in a few sentences to wow recruiters, hiring managers, and decision makers into giving you an interview. Here are some tips to putting your best foot first with your resume summary:
Step 1: Start with your professional title, or the one you aspire to.
Step 2: Detail your years of experience in mental health case manager-related roles and your industry experience.
Step 3: What are your biggest professional wins? Here is your opportunity to highlight your strongest accomplishments by placing them at the start of your resume.
Step 4: Don't forget, your goal is to summarize your experience. Keep it short and sweet, so it's easy for recruiters to quickly understand why you're a great hire.
These tips will help you demonstrate why you are the perfect fit for the mental health case manager position.Hi, I'm Zippi, your job search robot. Let me write a first draft of your summary statement.
List the right project manager skills
Many resumes are filtered out by hiring software before a human eye ever sees them. A robust Skills section can let recruiters (and bots) know you have the skills to do the job. Here is how to make the most of your skills section:
- Look to the job listing. You often need to include the exact keywords from the job description. Take note of the skills listed for the job.
- Put all relevant hard and soft skills in your skills section.
- Be specific. If you are too broad, you may not be giving the best picture of your skills and leave the hiring manager uncertain of your abilities.
- Be up to date. Software names change and companies merge. Don't look out of touch by being careless.
- Be accurate. Spelling and even upper or lowercase can dramatically change meanings. Make sure you are correctly listing your skills.
Here are example skills to include in your “Area of Expertise” on a mental health case manager resume:
- Mental Health
- Social Work
- Patients
- Management Services
- Rehabilitation
- Crisis Intervention
- Substance Abuse Issues
- Severe Mental Illness
- Medicaid
- Discharge Planning
- Social Services
- Intake Assessments
- CPR
- Independent Living
- Support Services
- Community Services
- Group Therapy
- Community Agencies
- Mental Illness
- Persistent Mental Illness
- Functional Assessments
- Social Security
- Developmental Disabilities
- Medication Management
- Mental Health Issues
- Mental Health Treatment
- Crisis Management
- Family Therapy
- Service Coordination
- Service Delivery
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How to structure your work experience
Your work experience should be structured:
- With your most recent roles first, followed by earlier roles in reverse chronological order.
- Job title, along with company name and location on the left.
- Put the corresponding dates of employment on the left side.
- Keep only relevant jobs on your work experience.
How to write mental health case manager experience bullet points
Your resume is your chance to show your biggest accomplishments. Don't just list your job responsibilities, instead take the opportunity to show why you're really good at what you do. Here is how you do that:
- Start with strong action verbs like managed, spearheaded, created, etc. Your goal is to show what you did and verbs will help demonstrate your contributions.
- Use numbers to quantify your achievements. Did you save time with a new report? Increase revenue? How large was the team you managed?
- Keep it concise. You're highlighting your achievements. Consider if all details you are sharing are relevant, or can be written more efficiently.
Here are examples from great mental health case manager resumes:
Work history example #1
Residential Counselor
DIV OF YOUTH CORRECTIONS
- Trained in multiple disciplines in mental health including, but not limited to Crisis Prevention and CPR.
- Trained in First Aid and CPR Write up accident reports, communicate with parents.
- Entered UA lab test in to Profiler and retrieved results from lab and sent in e-mail to Counselors.
- Monitored the behavior of the individuals which included mediating disputes and/or counseling.
- Certified 2(S) practitioner of professional crisis management, CPR/First Aid certified.
Work history example #2
Mental Health Therapist
Community Solutions
- Selected Contributions: Provide weekly individual and family therapy for children and adolescents.
- Certified in Trauma Focused Cognitive Behavior Therapy.
- Orchestrated services with most insurance companies, as well as Medicaid, CHIPS (all segments) separate from Medicaid.
- Provided therapeutic counseling and community psychiatric supportive treatment services to adolescents, adults and family units.
- Completed advanced treatment in trauma-focused cognitive behavior therapy, TripleP Stepping Stones IV, and post-adoption adjustment.
Work history example #3
Mental Health Case Manager
Kedren Community Health Center
- Collaborated in the development of reporting data and dashboards to monitor performance against benchmarks and internal objectives.
- Assessed mental and physical health for average caseload of 45+ clients bi-monthly.
- Managed student caseload by completing IEPs, testing, and eligibility.PROFESSIONAL ORGANIZATIONVirginia School Counselor Association
- Certified in CPI, BLS, First Aid and Level 1 Fingerprint Clearance Card.
- Managed and prioritized individual crisis accessing DMP, law enforcement, and psychiatric hospitalization while meeting daily, weekly/biweekly caseload requirements.
Work history example #4
Mental Health Therapist
Devereux Florida Treatment Network
- Identified Substance Dependence diagnosis and determined if met ASAM criteria
- Initiated a peer consultation group for the LCSWs and a support group for the heart and lung transplant patients.
- Developed a standardized and measure delivery of quality services across clinical team to ensure compliance with Medicaid regulations.
- Maintained effective communication with all treatment providers involved with clients.
- Created and delivered training on elder abuse to geriatric fellows and MSW interns.
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Add an education section to your resume
The education section should display your highest degree first.
Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.
If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.
Here are some examples of good education entries for resumes:
Master's Degree in psychology
University of Maryland - College Park, College Park, MD
2003 - 2004
Master's Degree in psychology
University of Central Florida, Orlando, FL
1995 - 1996
Highlight your mental health case manager certifications on your resume
Certifications are a great way to showcase special expertise or niche skills. Some jobs even require certifications to be hired.
Start simple. Include the full name of the certification. It's also good to mention the organization that issued the certification. Next, specify when you obtained the certification.
Here are some of the best certifications to have on mental health case manager resumes:
- Mental Health
- Certified Case Manager (ACM)
- Certified Rehabilitation Counselor (CRC)
- Medical Assistant