A Mental Health Care Manager supervises the development and implementation of care plans for clients. They regularly check on their clients and make recommendations for improving clients health care needs.

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Mental Health Case Manager Responsibilities

Here are examples of responsibilities from real mental health case manager resumes representing typical tasks they are likely to perform in their roles.

  • Manage the care of patients with tuberculosis (TB) during their hospitalization and their discharge follow-up care.
  • Coordinate, collaborate, and refer to various community agencies to assist in meeting consumer's needs and maximizing their rehabilitation.
  • Perform intensive early intervention behavior therapy for children diagnose on the autism spectrum disorder using the principles of apply behavior analysis.
  • Organize and participate in the development, review and evaluation of IFSP meeting.
  • Assist the individual to access activities, supports and services identify in the ISP.
  • Coordinate cases with supervisor, team members, providers, DCF and attorneys as needed.
  • Facilitate and participate in IFSP (treatment plan) development and review activities for eligible children.
  • Conduct interview to determine level of need and create/update ISP on an annual basis after initial interview.
  • Maintain a good working knowledge of community resources in order to communicate resources to TCM and administrative staff.
  • Maintain accurate records of all services in client's case file, complete (DCF) utilization management tasks i.e.
  • Provide intensive behavioral intervention for children with autism.
  • Provide behavioral/emotional support and education for patients and families of patients with diagnoses including dementia and Alzheimer's.
  • Educate, demonstrate, monitor implementation of coping mechanisms necessary for daily living skills, rehabilitation, and recreational activities.
  • Facilitate support groups counseling patients on recovery, relapse prevention and develop progress reports and perform referral outreach for treatment continuity.
  • Perform concurrent review to assure appropriateness of admission, inpatient/acute care, rehabilitation/SNF status, and discharge using establish InterQual guidelines.

Mental Health Case Manager Job Description

Between the years 2018 and 2028, mental health case manager jobs are expected to undergo a growth rate described as "much faster than average" at 11%, according to the Bureau of Labor Statistics. So if the thought "should I become a mental health case manager?" Has crossed your mind, maybe you should take the growth rate into account. In addition, the number of mental health case manager opportunities that are projected to become available by 2028 is 81,200.

Mental health case managers average about $20.47 an hour, which makes the mental health case manager annual salary $42,574. Additionally, mental health case managers are known to earn anywhere from $33,000 to $54,000 a year. This means that the top-earning mental health case managers make $21,000 more than the lowest earning ones.

It's hard work to become a mental health case manager, but even the most dedicated employees consider switching careers from time to time. Whether you're interested in a more challenging position or just looking for a fresh start, we've compiled extensive information on becoming a case manager/program manager, case manager for children, case manager lead, and counselor/case manager.

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Mental Health Case Manager Skills and Personality Traits

We calculated that 15% of Mental Health Case Managers are proficient in Mental Health, Social Work, and Patients. They’re also known for soft skills such as Emotional skills, Communication skills, and Interpersonal skills.

We break down the percentage of Mental Health Case Managers that have these skills listed on their resume here:

  • Mental Health, 15%

    Participated in the ongoing evaluation and improvement of the Mental Health Case Management system by actively conducting case management projects.

  • Social Work, 14%

    Collaborated with treatment team of clinical psychiatrists, psychologists, social workers and rehabilitation counselors to develop individualized treatment plans.

  • Patients, 8%

    Conduct interviews in order to determine the appropriate services to offer mental health patients Participate in implementation of unit therapeutic programming.

  • Management Services, 5%

    Provided home-and-community-based case management services to children and adults with mental illnesses, substance abuse diagnoses, intellectual & developmental disabilities.

  • Rehabilitation, 4%

    Coordinated, collaborated, and referred to various community agencies to assist in meeting consumer's needs and maximizing their rehabilitation.

  • Crisis Intervention, 4%

    Provide individualized comprehensive case management, clinical services and crisis intervention to veterans deemed at an increased risk for suicide.

Choose From 10+ Customizable Mental Health Case Manager Resume templates

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"mental health," "social work," and "patients" aren't the only skills we found mental health case managers list on their resumes. In fact, there's a whole list of mental health case manager responsibilities that we found, including:

  • The most important skills for a mental health case manager to have in this position are emotional skills. In this excerpt that we gathered from a mental health case manager resume, you'll understand why: "social workers often work with people who are in stressful and difficult situations" According to resumes we found, emotional skills can be used by a mental health case manager in order to "manage the emotional distress experienced by clients and their families in avoiding and resolving crisis situations. "
  • Another trait important for fulfilling mental health case manager duties is communication skills. According to a mental health case manager resume, "clients talk to social workers about challenges in their lives." Here's an example of how mental health case managers are able to utilize communication skills: "maintained close communication with the consulting psychiatrist for input regarding client's medication compliance, side effects, etc. "
  • Interpersonal skills is also an important skill for mental health case managers to have. This example of how mental health case managers use this skill comes from a mental health case manager resume, "social workers need to be able to work with different groups of people" Read this excerpt from a resume to understand how vital it is to their everyday roles and responsibilities, "counseled adults about interpersonal relationships, medication management, budgeting, personal hygiene, and building self-esteem. "
  • In order for certain mental health case manager responsibilities to be completed, the job requires the skill "organizational skills." According to a mental health case manager resume, "social workers must help and manage multiple clients, often assisting with their paperwork or documenting their treatment." As an example, this snippet was taken directly from a resume about how this skill applies: "assisted with conversions from drs hsp to dhs home based funding skills used interpersonal skills organizational skills computer skills"
  • Another common skill for a mental health case manager to be able to utilize is "problem-solving skills." Social workers need to develop practical and innovative solutions to their clients’ problems. A mental health case manager demonstrated the need for this skill by putting this on their resume: "resolved crisis situations and provided screening for hospitalization. "
  • See the full list of mental health case manager skills.

    We've found that 68.9% of mental health case managers have earned a bachelor's degree. Furthermore, 19.1% earned their master's degrees before becoming a mental health case manager. While it's true that most mental health case managers have a college degree, it's generally possible to become one with only a high school degree. In fact, one out of every nine mental health case managers did not spend the extra money to attend college.

    Those mental health case managers who do attend college, typically earn either psychology degrees or social work degrees. Less commonly earned degrees for mental health case managers include criminal justice degrees or sociology degrees.

    Once you've obtained the level of education you're comfortable with, you might start applying to companies to become a mental health case manager. We've found that most mental health case manager resumes include experience from Telecare, Mental Health America of Los Angeles, and Sea Mar Community Health Centers. Of recent, Telecare had 48 positions open for mental health case managers. Meanwhile, there are 18 job openings at Mental Health America of Los Angeles and 18 at Sea Mar Community Health Centers.

    But if you're interested in companies where you might earn a high salary, mental health case managers tend to earn the biggest salaries at Washington State University, Denver Public Schools, and UC Santa Barbara. Take Washington State University for example. The median mental health case manager salary is $57,223. At Denver Public Schools, mental health case managers earn an average of $54,850, while the average at UC Santa Barbara is $52,943. You should take into consideration how difficult it might be to secure a job with one of these companies.

    View more details on mental health case manager salaries across the United States.

    If you earned a degree from the top 100 educational institutions in the United States, you might want to take a look at Liberty Mutual Insurance, Wabash Valley Transportation Inc, and Catholic Charities Health and Human Services. These three companies have hired a significant number of mental health case managers from these institutions.

    In general, mental health case managers fulfill roles in the health care and professional industries. While employment numbers are high in those industries, the mental health case manager annual salary is the highest in the government industry with $45,655 as the average salary. Meanwhile, the health care and professional industries pay $43,282 and $43,150 respectively. This means that mental health case managers who are employed in the government industry make 5.6% more than mental health case managers who work in the retail Industry.

    The three companies that hire the most prestigious mental health case managers are:

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    What Case Manager/Program Managers Do

    Case managers focus on guiding clients in helping their needs, resolving problems, and provide support through coursing them to relevant welfare organizations and agencies. It is the case manager's job to create case studies on subjects, in this case, children, for a social worker to provide an assessment. In many situations, the case manager is a licensed social worker who focuses on providing help for children in need. A case manager is mostly seen in government agencies and welfare organizations, hospitals, and healthcare facilities.

    We looked at the average mental health case manager annual salary and compared it with the average of a case manager/program manager. Generally speaking, case manager/program managers receive $3,164 lower pay than mental health case managers per year.

    Even though mental health case managers and case manager/program managers have vast differences in their careers, a few of the skills required to do both jobs are similar. For example, both careers require mental health, social work, and patients in the day-to-day roles.

    These skill sets are where the common ground ends though. A mental health case manager responsibility is more likely to require skills like "substance abuse issues," "severe mental illness," "medicaid," and "cpr." Whereas a case manager/program manager requires skills like "foster care," "substance abuse," "criminal justice," and "financial assistance." Just by understanding these different skills you can see how different these careers are.

    Case manager/program managers really shine in the insurance industry with an average salary of $40,445. Whereas mental health case managers tend to make the most money in the government industry with an average salary of $45,655.

    Case manager/program managers tend to reach similar levels of education than mental health case managers. In fact, case manager/program managers are 0.6% less likely to graduate with a Master's Degree and 0.0% more likely to have a Doctoral Degree.

    What Are The Duties Of a Case Manager For Children?

    A Case Manager Lead is responsible for providing an assessment, implementation, and overall evaluation of individual patient needs. They also assess patients satisfaction and the quality of the care provided.

    The next role we're going to look at is the case manager for children profession. Typically, this position earns a lower pay. In fact, they earn a $6,961 lower salary than mental health case managers per year.

    A similarity between the two careers of mental health case managers and case managers for children are a few of the skills associated with both roles. We used resumes from both professions to find that both use skills like "mental health," "social work," and "management services. "

    In addition to the difference in salary, there are some other key differences that are worth noting. For example, mental health case manager responsibilities are more likely to require skills like "patients," "substance abuse issues," "severe mental illness," and "medicaid." Meanwhile, a case manager for children might be skilled in areas such as "child abuse," "foster care," "autism," and "substance abuse." These differences highlight just how different the day-to-day in each role looks.

    It's been discovered that case managers for children earn lower salaries compared to mental health case managers, but we wanted to find out where case managers for children earned the most pay. The answer? The professional industry. The average salary in the industry is $39,229. Additionally, mental health case managers earn the highest paychecks in the government with an average salary of $45,655.

    On the topic of education, case managers for children earn similar levels of education than mental health case managers. In general, they're 4.9% less likely to graduate with a Master's Degree and 0.0% less likely to earn a Doctoral Degree.

    How a Case Manager Lead Compares

    A Counselor provides advice for coping with everyday situations, relationships, health challenges, or disabilities of patients. Case Managers develop, monitor, and evaluate treatment plans and the progress of patients within the social service departments, healthcare companies, hospital networks, etc.

    Let's now take a look at the case manager lead profession. On average, these workers make lower salaries than mental health case managers with a $1,502 difference per year.

    While looking through the resumes of several mental health case managers and case managers lead we discovered that both professions have similar skills. These similarities include skills such as "mental health," "social work," and "patients," but they differ when it comes to other required skills.

    As mentioned, these two careers differ between other skills that are required for performing the work exceedingly well. For example, gathering from mental health case managers resumes, they are more likely to have skills like "substance abuse issues," "severe mental illness," "medicaid," and "social services." But a case manager lead might have skills like "veterans," "hmis," "incident reports," and "dhs."

    Interestingly enough, case managers lead earn the most pay in the health care industry, where they command an average salary of $44,384. As mentioned previously, mental health case managers highest annual salary comes from the government industry with an average salary of $45,655.

    Case managers lead typically study at similar levels compared with mental health case managers. For example, they're 1.1% less likely to graduate with a Master's Degree, and 0.4% less likely to earn a Doctoral Degree.

    Description Of a Counselor/Case Manager

    Counselor/case managers tend to earn a lower pay than mental health case managers by about $3,012 per year.

    While their salaries may vary, mental health case managers and counselor/case managers both use similar skills to perform their jobs. Resumes from both professions include skills like "mental health," "social work," and "patients. "

    Each job requires different skills like "management services," "rehabilitation," "severe mental illness," and "medicaid," which might show up on a mental health case manager resume. Whereas counselor/case manager might include skills like "financial assistance," "relapse prevention," "individual sessions," and "group therapy sessions."

    In general, counselor/case managers make a higher salary in the education industry with an average of $43,302. The highest mental health case manager annual salary stems from the government industry.

    Counselor/case managers reach similar levels of education when compared to mental health case managers. The difference is that they're 1.6% more likely to earn a Master's Degree more, and 0.7% more likely to graduate with a Doctoral Degree.