Mental Health Cooperative jobs

Ranked one of Tennessee's top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you! Summer 2026 MHA Residency at Mental Health Cooperative (MHC) - Now Accepting Applications Mental Health Cooperative (MHC), a leading nonprofit provider of integrated behavioral health services across Tennessee, is now accepting applications for its Summer 2026 MHA Residency Program. This is a rare, high-impact opportunity for Master's of Healthcare Administration (MHA) students who want to immerse themselves in the real-world challenges and rewards of delivering care to Medicaid and uninsured populations. 📅 Residency Dates: June - August 2026 💸 Stipend: $10,000 for the full 10- to 12-week program 😊Number of Slots: 3, with one each for Texas A & M University, the University of Minnesota, and Lipscomb University Why Choose MHC? This isn't your typical healthcare experience. You'll be embedded at the center of a mission-driven, fast-moving organization that's redefining what it means to serve people with serious mental illness (SMI) and complex needs. Residents will: Collaborate directly with senior executives and clinical leaders on high-priority strategic projects Tackle real-time challenges like value-based care, behavioral health operations, health equity, and community engagement Gain firsthand exposure to integrated care delivery models, including MHC's nationally recognized crisis management and care coordination strategies Contribute to transformation efforts that blend business strategy, operations, public health, and innovation What Makes This Unique? Community-Based Focus: Work at the intersection of public systems, clinical care, and population health Entrepreneurial Culture: We move fast, think big, and value action Leadership Access: Present directly to VPs and the CEO Future Opportunity: Past residents mentored by our executive leaders have gone on to full-time roles in strategy, operations, and innovation with leading organizations such as Mayo Clinic, the University of Chicago Medicine, and Bain. 📍Residencies are based in Nashville, with potential projects in Memphis, Chattanooga, and Middle TN. 🔗 Apply by December 1, 2025 Send your resume and a brief statement of interest on the careers page at mhc-tn.org Build your future where it matters most. Join MHC this summer and help shape the future of behavioral health in Tennessee and beyond.

Ranked one of Tennessee's top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you! Care Manager, SCTT provides intensive care management services as part of an interdepartmental treatment team to Consumers ages 12 and older diagnosed with Intellectual and/or developmental disability and co-occurring behavioral health diagnosis who display severe dysfunction in daily living. JOB TITLE: Care Manager, Specialized Continuous Treatment Team SCHEDULE: Monday - Friday 8:00am - 4:30pm JOB SUMMARY: Care Manager, SCTT provides intensive care management services as part of an interdepartmental treatment team to Consumers ages 12 and older diagnosed with Intellectual and/or developmental disability and co-occurring behavioral health diagnosis who display severe dysfunction in daily living. RESPONSIBILITIES: Care Coordination: Assists with linkage, referral, and ongoing care coordination efforts with Consumers' support team members to effectively address Consumer needs. Assists Consumers and families with accessing necessary mental health services, support groups, health related social needs, medical literacy needs, and resources available in the community. Provides intensive care coordination with MCRT, EPS, and hospital staff in the event Consumer experiences a crisis and/or is hospitalized. Participates in discharge planning and actively supports aftercare upon hospital discharge. Ensures smooth and timely transition of care to other services when needed. Transports Consumers to appointments when needed. Care Planning & Documentation: Continually assesses Consumers' strengths and needs via rapport building and assessment tools (DLA-IDD; CSSRS; PRAPARE) to collaboratively set SMART goals and support goal achievement. Documents timely individualized care plans, progress notes, and payor authorizations reflective of Consumer goals, progress, and needs. Crisis Prevention & Intervention: Assists with crisis planning to proactively support Consumers in navigating potential crises safely. Responds to urgent/crisis Consumer needs with support from Supervisor, Crisis Services, and Treatment Team by developing plans and interventions. Collaboration & Relationship Building: Engages in daily treatment team meeting, prepared to report on Consumer updates and collaborate effectively with team members. Builds and maintains strong professional relationships with Consumers and their supports, treatment team members, and community partners. Engages in professional development check-ins with Supervisor, prepared for case consultation and professional development topics. Other Responsibilities: Responsible for attending all mandatory in-services, continuing education and annual health requirements. Comply with all Corporate Compliance policies, practices and procedures. Report all unethical activities to supervisor, Corporate Compliance Office, Values Hotline number or Human Resource Director. Comply with all OSHA and safety policies, practices, and procedures. Report all unsafe practices or accidents to supervisor, Safety Supervisor and/or OSHA Coordinator. Will be compliant with the relevant regulations concerning the privacy and security of consumer's protected health information (PHI) as established by the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Participate in proactive team efforts to achieve departmental and company goals. Perform other duties as assigned. Follow all policies and procedures set by the Agency. REQUIREMENTS: Essential Skills and Experience: Bachelor's degree in health-related field of counseling, psychology, social work, or other behavioral health field. Minimum 2 years of experience working with co-occurring (IDD/BH) population. Excellent communication, collaboration, initiative, organizational, and coordination skills Essential Requirements for the Position: Valid Tennessee Driver's License Acceptable Motor Vehicle Report (MVR) Acceptable Criminal Background Investigation Cell Phone ABOUT YOU: Core Competencies: Team Oriented Assist teammates as needed Creates and maintains a climate in which teammates want to do their best Can quickly find common ground and solve problems for the good of the team Interpersonal Skills Can negotiate skillfully in difficult situations with both internal and external groups; can win concessions without damaging relationships; can be both direct and diplomatic Customer Service Internal & external customer service indicative of mutual respect & trust Joint Commission Competencies: Consumer Engagement - establishes and maintains a therapeutic relationship via effective, appropriate communication and behaviors with consumers. Actively participates in consultation process. Complete all clinical documentation in specified time periods. Demonstrates ability to work independently, to make critical decisions and to work collaboratively as an integral part of a team. Demonstrates evidenced informed practice related to clinical care of co-occurring population. Reporting to this Position: None Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Work environment: The noise level in the work environment is usually moderate. BENEFITS: Mental Health Cooperative offers a full comprehensive benefit plan for you to participate in. The following products are available: Medical Insurance/Prescription Drug Coverage Health Savings Account Dental Insurance Vision Insurance Basic Life and AD&D Insurance Short- & Long-Term Disability Supplemental Life Insurance Cancer Insurance Accident Insurance Critical Illness Insurance 403b - Retirement Plan Calm App for medication and mental health Gym membership discounts Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Ranked one of Tennessee's top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you! The Care Coordinator provides targeted support services, via the Wraparound Process, to families with high risk young children/children/youth/transition-age youth, regarding behavioral or emotional problems, parenting issues, and life stressors by developing and implementing bio-psycho-social assessments and service plans with the family and wraparound team members. The Care Coordinator, utilizing the System of Care (SOC) philosophy will work with families, social service organizations, and other state agencies to develop a coordinated network of resources and supports in their communities. Job Title: ICC Care Coordinator - DeKalb County Schedule: Mon-Fri, 8a-4:30p Salary: $43,500 (base pay) with additional incentive for language skills and behavioral health experience. Mileage reimbursement available. JOB SUMMARY: The Care Coordinator provides targeted support services, via the Wraparound Process, to families with high risk young children/children/youth/transition-age youth, regarding behavioral or emotional problems, parenting issues, and life stressors by developing and implementing bio-psycho-social assessments and service plans with the family and wraparound team members. The Care Coordinator, utilizing the System of Care (SOC) philosophy will work with families, social service organizations, and other state agencies to develop a coordinated network of resources and supports in their communities. RESPONSIBILITIES: Ensure all phases and activities of the Wraparound Process are done with high quality, fidelity, and accountability to family team. Provide outreach and engagement to families upon referral to the program by conducting initial phone contact and the assessment process with the assistance of the Family Support Specialist (FSS). Complete an assessment of the family, including Child and Adolescent Needs and Strengths (CANS) assessment, Caregiver Strain assessment, and other national evaluation tools to develop a care plan. In partnership with the FSS and therapist, provide face-to-face direct service hours to families including support, referrals, and assistance with the development of positive parenting, crisis planning, basic life skills, and parenting a child/youth with special needs. In collaboration with the FSS, assist family in developing a list of individuals they want to attend the family team meetings. Assist in facilitation of the family team meetings: Develop agenda with caregiver; lead the meeting with caregiver until the caregiver is ready to do so alone. Arrange for time and place of meeting. Ensure that family, team and other required paperwork are completed as instructed. Complete and disseminate service plan to team members with their tasks highlighted. Schedule subsequent family team meetings and provide members with date, time, and location. Partner with family/team members in identifying and overcoming barriers/service gaps Ensure the Wraparound Process is family driven and that families experience ongoing participation in/ownership of their care plans. Provide liaison functions for the team members and service providers. Create family team and schedule case conferences/family team meetings in collaboration with FSS and family members. Because of the family team process, develop and coordinate Master Treatment Plan (MTP) with the family and FSS. Linkage to community resources, clinical services, and natural supports related to the child/youth. Be available for crisis calls; collaborate with clinician/therapist to provide support during and following the crisis. In consultation with therapist, ensure that crisis plan, and assessment are completed. Skills building for the child/youth as appropriate. Maintain up-to-date case records on each client family, including weekly contact reports, service agreements, evaluations, and termination summaries. Maintain and build community relations through education, advocacy, and participation in external meetings such as the Community Action Board (CAB), Council on Children's Mental Health (CCMH), and other meetings related to children/youth and families. Collaborate with program supervisor to train staff; provide field case consultation and support to new staff. Participate and engage in the local SOCAT team. Work with the SOCAT Regional Coordinator to identify and engage with local community resources. Provide SOC 101, wraparound orientation and training, and other pertinent trainings to new staff and other community partners. REQUIREMENTS: Bachelor's degree in a social or behavioral science or other related acceptable field; One to three years' social services training/experience. Previous experience working with children/youth and families with significant behavioral health needs preferred. Valid Tennessee Driver's License Acceptable Motor Vehicle Report (MVR) Acceptable Criminal Background Investigation Personal Automobile Insurance Cell Phone Transportation That Seats 4 People BENEFITS: Mental Health Cooperative offers a full comprehensive benefit plan for you to participate in. The following products are available: Medical Insurance/Prescription Drug Coverage Health Savings Account Dental Insurance Vision Insurance Basic Life and AD&D Insurance Short- & Long-Term Disability Supplemental Life Insurance Cancer Insurance Accident Insurance

Ranked one of Tennessee's top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you! To provide homeless individuals the support needed to obtain and maintain stable housing while in recovery from a mental illness, provide direct follow up with C's considered as high-utilizers, and connect C's to IHC and other various programs. JOB TITLE: Peer Support Specialist, Homeless Services (Nashville, TN) SCHEDULE: Monday-Friday, 8:00am-4:30pm SALARY: $19.79 (base pay) with additional incentive for language skills and behavioral health experience. Mileage reimbursement available. JOB SUMMARY: To provide homeless individuals the support needed to obtain and maintain stable housing while in recovery from a mental illness, provide direct follow up with C's considered as high-utilizers, and connect C's to IHC and other various programs. RESPONSIBILITIES: Work with Consumers to reduce psychiatric symptoms and facilitate their ability to live in the least restrictive setting. Provide Consumer care and support, utilizing a time-limited model of support. Provide linkage and referrals to peer-facilitated groups and supports. Provide follow-up and contact with Consumers upon discharge to ensure discharge plan is working and assist Consumer if discharge plan is not working in order to develop alternative plans. Monitor Consumer's behavior, level of cooperation, and ability to remain safe in the community. Prepare and facilitate 1:1 or group discussions for Consumers experiencing homelessness or at risk of homelessness. Support Consumers in understanding their psychiatric diagnosis, treatment and medication. Re-engage or re-establish contact with Consumers who have not followed through on necessary services. Research and be familiar with available resources and share resources with Consumers and appropriate staff. Respond to Consumers in crisis situations as needed by providing support, collaborating with team members, and referring to crisis as needed. Support Consumers and Care Managers with discharge and treatment planning, including securing housing placements, and other treatment plan goals. Work cohesively with Care Managers in treatment planning and coordination. Ensure timely and appropriate documentation as required by the agency and program leadership. Document using the Homeless Management Information Systems (HMIS) and participate in monthly data entry meetings. Develop and maintain community and MHC inter-departmental relationship through prompt and courteous follow-up and communication. Attend and participate in staff meetings, training opportunities, team meetings, and community meetings as designated by supervisor or Program Manager. Attend monthly supervision meetings with direct supervisor, team lead and/or Program Manager. When appropriate, advocate for consumer needs. Transport consumers as needed. Participate in community coordinated events as appropriate. Attend annual PATH Network meeting. Provide direct collaboration between consumers and the following: Rep. Payee, Mobile Crisis, Clinic and Case Management to assure C's needs are being addressed REQUIREMENTS: High school diploma or General Educations Degree (GED). Peer Recovery Specialist Training certification from Tennessee Department of Mental Health and Substance Abuse Services. Valid Tennessee Driver's License Acceptable Motor Vehicle Report (MVR) Acceptable Criminal Background Investigation Personal Automobile Insurance “F” Endorsement Cell Phone ABOUT YOU: Actively engage consumers in need Communicate effectively with staff, supervisors, and consumers. Competence in motivational interviewing techniques Internal and external customer services indicative of mutual respect and trust Remain flexible and demonstrate positive attitude to respond to changing needs Consistently treat consumers and co-workers with respect. Maintain professional and ethical behavior at all times. REPORTING TO THIS POSITION: None PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Work environment: The noise level in the work environment is usually moderate. BENEFITS: Mental Health Cooperative offers a full comprehensive benefit plan for you to participate in. The following products are available: Medical Insurance/Prescription Drug Coverage Health Savings Account Dental Insurance Vision Insurance Basic Life and AD&D Insurance Short- & Long-Term Disability Supplemental Life Insurance Cancer Insurance Accident Insurance Critical Illness Insurance 403b - Retirement Plan Calm App for medication and mental health Gym membership discounts Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Ranked one of Tennessee's top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you! Job Title: Supervisor, Criminal Justice Special Programs FLSA Status: Exempt Department: Judicial Services Reports to: Director, Criminal Justice Services JOB SUMMARY: Supervisor - Criminal Justice Special Programs is responsible for overseeing the development, implementation, and evaluation of programs aimed serving justice-involved individuals meeting criteria outlined by specific program requirements. This includes oversight of the Forensic Assertive Community Treatment (FACT) team, Incarcerated Youth Project and the Court Evaluations Program. This role ensures service delivery is timely, effective, and aligned with legal standards, behavioral health best practices, and system capacity needs. This role leads interagency coordination efforts, manages contracts and service provider relationships, and ensures adherence to payer, state, and federal regulations. This position is critical to addressing the intersection of mental health and criminal justice, promoting good quality of care, program integrity and system efficiency while protecting the rights and well-being of individuals being served. Key Responsibilities FACT team Provide clinical and administrative oversight of the FACT Care Management team and ensure consumers are seen according to agency standards, program requirements and level of clinical need. Provide support and consultation for Care Managers with consumers experiencing a mental health crisis. Attend and facilitate weekly FACT team meetings and ensure a multidisciplinary approach is utilized. Promptly address team concerns and work collaboratively to reach a resolution. Coordinate prompt assignments of consumers to Care Managers and ensure appropriate contact. Oversee and assist with planning for consumer needs and coordination of resources. Ensure consumers are seen upon Admission and Discharge from hospitalization, Crisis Diversion services and correctional facilities within agency and MCO standards. Monitor Care Management documentation for quality of care, individualization of services and measure of medical necessity for continued care. Ensure ongoing collaboration and coordination between Care Managers and involved court personnel. Collaborate with the Criminal Justice Liaison team and Enrollment Services to coordinate enrollment of new eligible consumers to FACT. Incarcerated Youth Project Lead the planning, execution and oversight of screening and assessing incarcerated, Medicaid eligible youth (as defined by Project guidelines) for the purpose of developing individualized release/discharge plans and coordinating post-release Targeted Case Management. Coordinate with BlueCare, Department of Children's Services, local jails and detention services and the Tennessee Department of Corrections to develop referral and service pathways for this project. Monitor service delivery and program performance; implement quality improvement initiatives. Supervise program staff delivering assessment and Targeted Case Management services. Ensure compliance with applicable laws, court mandates, and clinical guidelines. Track and report program metrics to include access to services timelines, treatment outcomes, and systemic challenges. Court Evaluations Program Lead strategic planning and implementation of services to provide mental health evaluations for individuals who have been convicted of Domestic Assault, Child Abuse and Cruelty to Animals prior to sentencing, as outlined in House Bill No. 1089 (Public Chapter No. 511). Collaborate with the TN Department of Mental Health and Substance Abuse Services and assigned court personnel to develop referral and service pathways for this program. Complete mental health evaluations and provide follow up recommendations to the referral source. Attend and testify in court as necessary. Provide clinical and administrative oversight to staff assigned to this program. Conduct case reviews and monitor documentation to ensure clinical appropriateness and quality of service provided. Leadership & Operations Lead strategic planning and implementation of enrollment workflows and service improvements. Hire, onboard, develop, and offboard associates. Champion organizational values-Connection, Innovation, Compassion, and Integrity-in daily operations. Serve as a liaison with cross-functional leaders to strengthen care coordination. Compliance & Quality Oversight Ensure adherence to licensing, documentation, billing, and supervision regulations. Monitor standard operating procedures, policies, and clinical guidelines to ensure best practices. Prepare reports for funders, boards, oversight agencies, and internal leadership. Participate in internal audits and quality improvement initiatives. Data-Driven Management Use data to assess performance, guide coaching conversations, and respond to operational demands. Analyze program data to measure impact and identify areas for improvement. Identify trends to inform proactive decision-making and support continuous improvement. Learning & Development Support clinician growth by identifying individual development goals and tracking progress. Collaborate to design and deliver training that builds clinical and technical competencies. Other Responsibilities: Responsible for attending all mandatory in-services, continuing education and annual health requirements. Comply with all Corporate Compliance policies, practices and procedures. Report all unethical activities to supervisor, Corporate Compliance Office, Values Hotline number or Human Resource Director. Comply with all OSHA and safety policies, practices, and procedures. Report all unsafe practices or accidents to supervisor, Safety Supervisor and/or OSHA Coordinator. Will be compliant with the relevant regulations concerning the privacy and security of consumer's protected health information (PHI) as established by the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Participate in proactive team efforts to achieve departmental and company goals. Perform other duties as assigned. Provide leadership to others through example and sharing of knowledge/skill. Follow all policies and procedures set by the Agency. REQUIREMENTS: Essential Skills and Experience: Master's degree Clinical Psychology, Social Work (MSW), or related field. Minimum 2 years of clinical experience Minimum 1 year of experience working with the adult and/or juvenile justice system. Minimum 2 years of leadership experience in behavioral healthcare Must maintain active license and good standing with Licensing and Health Boards of Tennessee if applicable Excellent communication, collaboration, initiative, organizational, and clinical skills Essential Requirements for the Position: Valid Tennessee Driver's License Acceptable Motor Vehicle Report (MVR) Acceptable Criminal Background Investigation Cell Phone ABOUT YOU: Core Competencies: Leadership Skills Ability to lead by example Ability to make sound decisions quickly and decisively Ability to motivate staff Ability to identify strengths and weaknesses of provide coaching on professional growth areas Is cool under pressure; does not become defensive or irritated when times are tough; can be counted on to hold things together during stressful times Team Oriented Assist teammates as needed Creates and maintains a climate in which teammates want to do their best Can quickly find common ground and solve problems for the good of the team Interpersonal Skills Can negotiate skillfully in difficult situations with both internal and external groups; can win concessions without damaging relationships; can be both direct and diplomatic Customer Service Internal & external customer service indicative of mutual respect & trust Joint Commission Competencies: Consumer Engagement - establishes and maintains a therapeutic relationship via effective, appropriate communication and behaviors with consumers. Actively participates in consultation process. Complete all clinical documentation in specified time periods. Demonstrates ability to work independently, to make critical decisions and to work collaboratively as an integral part of a team. Demonstrates evidenced informed practice related to substance use disorders. Demonstrates evidenced informed practice related to clinical care of children and youth. Reporting to this Position: None Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Work environment: The noise level in the work environment is usually moderate. BENEFITS: Mental Health Cooperative offers a full comprehensive benefit plan for you to participate in. The following products are available: Medical Insurance/Prescription Drug Coverage Health Savings Account Dental & Vision Insurance Basic Life and AD&D Insurance Short- & Long-Term Disability Supplemental Life Insurance Cancer Insurance Accident Insurance Critical Illness Insurance 403b - Retirement Plan Calm App for medication and mental health Gym membership discounts Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Ranked one of Tennessee's top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you! Position Summary The Revenue Cycle Specialist supports the daily operations of the billing and reimbursement process to ensure accurate and timely capture of revenue. This role is responsible for managing claims, payments, denials, and account follow-up. The Revenue Cycle Specialist works closely with team members to maintain compliance with payer requirements and internal policies, helping to safeguard the organization's financial health. Key Responsibilities Review and submit claims to payers accurately and on time. Monitor accounts receivable and follow up on outstanding balances. Investigate and resolve billing errors, denials, and rejections. Post payments and adjustments into the billing system. Communicate with payers, patients, and internal departments regarding claim status, coverage issues, and payment discrepancies. Maintain accurate and organized documentation of all account activities. Support compliance with payer regulations and internal revenue cycle policies. Assist with routine reporting and provide data to support leadership and analysts. Qualifications High school diploma or equivalent required; Associate's degree in Business, Finance, or Healthcare Administration preferred. 1-2 years of experience in medical billing, collections, or related revenue cycle functions. Basic understanding of insurance billing, coding, and reimbursement processes. Proficiency with Microsoft Office (Excel, Word, Outlook); experience with billing/EHR systems preferred. Strong attention to detail and ability to manage multiple tasks. Effective written and verbal communication skills. Core Competencies Accuracy and attention to detail. Dependability and ability to meet deadlines. Problem-solving and willingness to escalate issues when appropriate. Strong customer service focus with patients, payers, and internal staff. BENEFITS: Mental Health Cooperative offers a full comprehensive benefit plan for you to participate in. The following products are available: Medical Insurance/Prescription Drug Coverage Health Savings Account Dental Insurance Vision Insurance Basic Life and AD&D Insurance Short- & Long-Term Disability Supplemental Life Insurance Cancer Insurance Accident Insurance Critical Illness Insurance 403b - Retirement Plan Calm App for medication and mental health Gym membership discounts Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Ranked one of Tennessee's top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you! Job Title: Medical Assistant - Integrated Health Cooperative JOB SUMMARY: The MA will assist Registered Nurses with clinic duties. Schedule: The work hours are 8a-4:30pm, Monday-Friday. RESPONSIBILITIES: Obtain vital signs, heights and weights on Consumers that present to clinic. Review current medications with Consumers as needed. Be proficient in phlebotomy. Order labs by requisitions and/or computer. Provide assistance to designated teams as needed. Attend scheduled nursing staff meetings. Stock/maintain lab and exam rooms according to OSHA standards at main clinic or satellites. Serve as patient advocate. Prepare equipment and aid physician or Advanced Practice Nurse (APN) during treatments and examinations as needed. Maintain consumer records for the smooth implementation of medication orders. Obtain UDS and pregnancy tests as ordered by physician or APN. REQUIREMENTS: Certificate of training from college or technical school Valid Tennessee Medical Assistant certification Current phlebotomy skills required. Valid Tennessee Driver's License Acceptable Motor Vehicle Report (MVR) Acceptable Criminal Background Investigation Personal Automobile Insurance BENEFITS: Mental Health Cooperative offers a full comprehensive benefit plan for you to participate in. The following products are available: Medical Insurance/Prescription Drug Coverage Health Savings Account Dental Insurance Vision Insurance Basic Life and AD&D Insurance Short- & Long-Term Disability Supplemental Life Insurance Cancer Insurance Accident Insurance Critical Illness Insurance 403b - Retirement Plan Calm App for medication and mental health Gym membership discounts Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Ranked one of Tennessee's top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you! Provide Consumer care and monitoring in the Emergency Psychiatric Services Department promoting a safe and therapeutic environment and assisting consumer needs while receiving emergency psychiatric interventions. Job Title: PRN Mental Health Technician (Nashville, TN) Schedule: PRN (night and weekend availability) JOB SUMMARY: Provide Consumer care and monitoring in the Emergency Psychiatric Services Department promoting a safe and therapeutic environment and assisting consumer needs while receiving emergency psychiatric interventions. RESPONSIBILITIES: Engage with Consumers admitted to EPS and assist their needs during their stay Assist with de-escalating Consumers in crisis and provide on-going monitoring to ensure Consumer and staff safety. Work collaboratively with EPS treatment team to develop and implement initial treatment plans. Promote a recovery-based approach to care that emphasizes hope, respect, self-direction and empowerment. Assist and engage with consumers to achieve their goals and treatment plan. Assist in consumer transfers to the Crisis treatment Center 1 (CTC1), Crisis Treatment Center 2 (CTC2), Crisis Stabilization Unit (CSU) and Intensive Intervention Center (IIC). Obtain and secure consumer belongings on admission to EPS treatment programs in accordance with agency policies. Utilize Therapeutic Options and therapeutic restraint/seclusion to ensure consumer and staff safety as warranted Maintain a safe therapeutic environment free of sharps and other potentially harmful objects. Monitor and communicate consumer's behavior, level of cooperation, and ability to remain safe while admitted to EPS. Ensure consumer safety checks are a priority and completed Provide consumers with needed supplies (food, toiletries, etc). Participate in cross-training in all EPS Treatment programs as desired Work collaboratively with MCRT staff. Ensure Customer Service is a priority with all consumers. Communicate effectively with staff, supervisors, and consumers. Demonstrate proficiency an obtain vital signs. Assist nursing with POC tests: UDS collection Versatility in the workplace and among units at EPS Attend team meetings, supervision, and training as required. Follow Universal Precautions policies and procedures at all times REQUIREMENTS: High school diploma or general education degree (GED). Minimum of 1-2 years' experience working in the mental health or health care field preferred CNA, CNT, MA, EMT a plus and preferred eCW experience a plus Therapeutic Options certification a plus Visible Hand experience a plus Valid Tennessee Driver's License Acceptable Motor Vehicle Report (MVR) Acceptable Criminal Background Investigation Personal Automobile Insurance Successful Completion of Therapeutic Options Training ABOUT YOU: Recovery Focused Knowledge of principles of recovery Interpersonal Skills Exceptional interpersonal skills, with a collaborative style and the ability to communicate effectively at all levels. Internal and external customer service indicative of mutual respect and trust Communication Effective written and verbal communication Time Management/Organization Ability to prioritize, remain calm and focused when dealing with consumer Crisis Remain flexible and demonstrate positive attitude to respond to changing needs Versatility, flexibility, and a willingness to work within constantly changing environment Leadership Skills Good judgment with the ability to make timely and sound decisions Commitment to excellence and high standards Reporting to this Position: None Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Work environment: The noise level in the work environment is usually moderate. Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Ranked one of Tennessee's top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you! Job Title: Mental Health Specialist, PACT (Nashville, TN) Schedule: Monday to Friday, 8:00 AM - 4:30 PM (onsite/field) JOB SUMMARY: This member of the multidisciplinary team has responsibility to carry out rehabilitation and support functions and assist in treatment, substance abuse services, education, support and consultation to families; and crisis intervention under the clinical supervision of staff with professional degrees. RESPONSIBILITIES: Provide case management for an assigned group of consumers including coordination and monitoring the activities of the individual treatment team. Responsible for developing, writing, implementing, evaluating and revising overall treatment goals, plans and concurrent reviews in conjunction with Individual Treatment Team (ITT). Provide individual supportive therapy and symptom management. Educate and support consumers' families. Advocate for the rights and preference of consumers. Conduct comprehensive assessment of psychiatric history, mental status, diagnosis; physical health and dental health; use of drugs or alcohol; education and employment; social development and functioning; activities of daily living; and family structure and relationships. Act as liaison and consult with community agencies and families to maintain coordination in the treatment process. Perform shift management according to established policies and procedures. Provide on-call crisis intervention according to established policies and procedures. Document consumer progress to maintain a permanent record of client activity according to established policies and procedures. Provide support services to the treatment and rehabilitation of consumers. Participate in daily staff organizational meetings and treatment planning review meeting and monthly all staff meetings. Provide on-going assessment of consumers' mental illnesses symptoms and consumers' response to treatment. Provide symptom education to enable consumers to identify their mental illness symptoms. Provide direct clinical services to consumers on an individual group and family basis in the office and in community settings to teach behavioral symptom-management techniques to alleviate and manage symptoms not reduced with medication and to promote personal growth and development by assisting clients to adapt and cope with internal and external stresses. Provide multiple-stage individual and group treatment in the office and in community settings to develop a trusting relationship with clients so that they may more freely discuss substance use and its effect on mental and physical health and daily functioning. May participate in setting treatment goals and plans with clients to reduce or abstain from substance and to learn replacement behaviors. Coordinate with outside inpatient services to detoxify clients and establish linkage to outpatient treatment, self-help programs, outpatient services and residential facilities. Participate in the provision of rehabilitation services. Provide individual vocation-supportive counseling to enable consumers to identify vocational strengths and problems, establish vocational or career goals and plans to reach them, and recognize and target symptoms of mental illness that interfere with work. Plan and provide work-related supportive services, such as assistance with grooming and personal hygiene, securing of appropriate clothing, wake-up calls and transportation. Provide benefits counseling. Provide ongoing assessment, problem solving, side-by-side services, skill training, supervision (e.g., prompts, assignments, monitoring, encouragement) and environmental adaptations to assist clients with activities of daily living. Assist and support consumers to carry out personal hygiene and grooming tasks. Provide nutrition education, meal planning, grocery shopping and food preparation. Assist consumers to find and maintain a safe and affordable place to live - apartment hunting, finding a roommate, landlord negotiations, cleaning, furnishing and decorating, and procuring necessities. Assist and support consumers to perform household activities, including house cleaning and laundry. Ensure that consumers have adequate financial support. Teach money-management skills and assist clients in accessing financial services. Help consumers to access reliable transportation. Assist and support consumers to have and effectively use a personal physician and dentist. Provide individual supportive therapy (e.g., problem solving, role-playing, modeling and support), social-skill development, and assertiveness training to increase consumer social and interpersonal activities in community settings. Plan, structure and prompt social and leisure-time activities on evenings, weekends and holidays. Provide side-by-side support and coaching to help consumers socialize. Organize and lead individual and group social and recreational activities to structure consumers' time, increase social experiences, and provide opportunities to practice social skills and receive feedback and support. Provide practical help and supports, advocacy, coordination, side-by-side individualized support, problem solving, direct assistance, training, and supervision to help consumers obtain the necessities of daily living including medical and dental health care; legal and advocacy services; financial support such as entitlements or housing subsidies; supported housing; money-management services and transportation. Attend additional workshops, seminars, and conferences for updated information of groups. Assisting in facilitating, planning and coordinating groups for PACT consumers including IMR, WRAP, job club and A/D groups. REQUIREMENTS: Bachelor's degree (B.A., B.S.) in Mental Health related field. Essential Requirements for the Position: Valid Tennessee Driver's License Acceptable Motor Vehicle Report (MVR) Acceptable Criminal Background Investigation Personal Automobile Insurance Joint Commission Competencies: Demonstrates effective communication skills with primary age group(s): adult Demonstrates effective communication skills with family members or other collateral contacts involved in consumer care. Engages effectively with the consumer and family, utilizing the best practice standards and the consumer's level of care. Progress notes are timely, thorough, and follows best practice. Documentation is clearly linked to care plan goals. Treatment plans contain clear, measurable goals/training steps that are relevant to the consumers unique needs. Assessments completed timely and accurately as applicable (examples include: PRAPARE, DLA, CANS, Columbia Suicide Risk and Severity). Maintains professionalism within meetings and when representing the agency in the community. Advocates for consumer needs to improve or maximize their daily functioning. Demonstrates effective communication skills with supervisor, team members and other agency employees. Core Competencies: Team Oriented · Attend team meetings · Participate in team meetings · Assist team members as needed · Aware of role they play on the team · Ability to share responsibilities of care Recovery Focused · Individualized service plans · Progress notes reflect quality service · All domains are addressed with each consumer as needed · Utilization of natural supports within the community · Tolerance/patience to work through barriers · Side by side philosophy Time Management/Organization · Meet deadlines · Prepared for meetings · Assessments and service plans are completed timely · Progress notes are entered timely · Plan for time off · Prioritize well · Self-Disciplined · Flexible Integrity and Trust · Honesty · Professionalism · Dependability · Strong follow-through Approachability · Engagement skills · Crisis management skills · Ability to give and accept feedback · Ability to work with other departments · Understanding and empathic · Good listener · Caring Reporting to this Position: None Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Work environment: The noise level in the work environment is usually moderate. BENEFITS: Mental Health Cooperative offers a full comprehensive benefit plan for you to participate in. The following products are available: Medical Insurance/Prescription Drug Coverage Health Savings Account Dental Insurance Vision Insurance Pet Insurance Basic Life and AD&D Insurance Short- & Long-Term Disability Supplemental Life Insurance Cancer Insurance Accident Insurance Critical Illness Insurance 403b - Retirement Plan Calm App for medication and mental health Gym membership discounts Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Ranked one of Tennessee's top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you! Internship Opportunity, Emergency Psychiatric Services: Internships within EPS will include time on our treatment unit providing individual and group therapy and in the Crisis department providing crisis assessments in the community and in the walk-in center to all ages and finding necessary resources for clients in crisis. Additional learning and trainings opportunities will be available. Mental Health Cooperative's Crisis Treatment Center is designed to provide immediate access to specialized care for adults and youth experiencing a psychiatric emergency. The Crisis Treatment Center is open 24 hours a day and 7 days a week. Within Emergency Psychiatric Services there is a wide range of learning opportunities including individual and group therapy utilizing Solution Focused and Brief Therapy models, crisis assessments and triaging calls for clients in crisis, and treatment and discharging planning. MHC can take up to 5 interns within this department. Requirements: Applicant must be a Master's level student in a Social Work, Counseling, or Psychology program. Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Ranked one of Tennessee's top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you! Job Title: Care Manager I, Child & Youth (Gallatin, TN) Schedule: Mon-Fri, 8:00a-4:30p Salary: $41,000 (base pay) with additional incentive for language skills and behavioral health experience. Mileage reimbursement available. JOB SUMMARY: Provide comprehensive care management services to children and youth with SED and their families and / or to adults with SPMI. Develop relationships with consumers and assist them in overcoming challenges to live healthy, successful lives in the community. Collaborate with interdisciplinary team and community partners to provide innovative solutions to help consumers achieve their goals. RESPONSIBILITIES: Providing quality consumer care Engage with consumers monthly to assess needs, develop and address care plan goals, and coordinate care. Complete visits with consumers in the community (home, school, court, etc) to evaluate needs and connect with individuals where they are. Address mental health, physical health, social determinants of health, gaps in care, and ED/IP utilization. Provide side by side approach to consumers in evaluating and addressing barriers to engagement in treatment. Assist with referral and linkage to community resources and advocate for consumers whenever necessary. Collaborate with consumers' support system and identify / increase supports when needed. Follow training handouts and policies to ensure consumer care is delivered with utmost quality. Ensure timely and comprehensive documentation as informed by agency policies and procedures. Meet productivity standards as indicated in the policies and procedures. Collaborate with team members and interdepartmentally Actively participate in daily team meetings, coming prepared and ready to connect with team members to share insight, offer innovative solutions, and develop action plans. Follow up with plans developed in meetings. Participate in monthly supervision, coming prepared to discuss caseload, engage in professional development discussions, and receive feedback. Develop and maintain collaborative relationships across departments. Develop and maintain collaborative relationships with community partners. Demonstrates consistently Integrated Care Core Values of connection, innovation, compassion, and integrity. REQUIREMENTS: Bachelor's Degree in a health-related field of counseling, psychology, social work, or other behavioral health field required. Candidates with a bachelor's degree in criminal justice must have fifteen college level semester hours of coursework in behavioral health. Valid Tennessee Driver's License Acceptable Motor Vehicle Report (MVR) Acceptable Criminal Background Investigation Personal Automobile Insurance ABOUT YOU: Team Oriented Recovery Focused Interpersonal Skills Initiative and Follow Through Engagement Time Management and Organization THL Measures Effectively Addressed Meets Program Productivity Standards Timely Documentation Flexible Solution Focused Professional BENEFITS: Mental Health Cooperative offers a full comprehensive benefit plan for you to participate in. The following products are available: Medical Insurance/Prescription Drug Coverage Health Savings Account Dental Insurance Vision Insurance Basic Life and AD&D Insurance Short- & Long-Term Disability Supplemental Life Insurance Cancer Insurance Accident Insurance Critical Illness Insurance 403b - Retirement Plan Calm App for medication and mental health Gym membership discounts Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Ranked one of Tennessee's top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you! JOB TITLE: Crisis Counselor (Child & Youth) JOB SUMMARY: Provide face-to-face and telephone crisis intervention services in the least restrictive manner to people experiencing a mental health emergency. SCHEDULE AVAILABLE: Wednesday thru Saturday 11p-8a RESPONSIBILITIES: 1. Conduct crisis assessment and crisis intervention services to appropriately address the needs of consumers experiencing a psychiatric emergency. 2. Clinically assess for the least restrictive alternative to meet the needs of the consumers experiencing a psychiatric emergency. 3. When hospitalization is necessary, make appropriate referrals to facilities equipped to meet needs of the consumers. 4. Make appropriate referrals to Diversion Services to ensure they have necessary clinical information. 5. Actively participate in consult process with supervisory staff when dispositioning cares. 6. Provide follow-up services as indicated in the policies and procedures and as set forth in Title 33. 7. Develop individualized plans to meet needs of consumers in crisis. 8. Respond to requests for face-to-face assessment in a timely manner. 9. Maintain appropriate customer service skills at all times. 10. Assist Triage Counselors in answering and dispositioning incoming calls as needed. 11. Provide telephone counseling when needed. 12. Maintain accurate clinical records and complete documentation within departmental guidelines. 13. Coordinate services as needed with care management teams and provide consultation, as needed, with care management teams. 14. Assist community agencies with information and/or dispositions. 15. Educate community agencies as needed on crisis services as directed by supervisory staff. 16. Assist teammates as needed. REQUIREMENTS: A mental health professional with specialized training in crisis intervention with a minimum of a Master's degree in a related field (counseling, psychology or social work) Valid Tennessee Driver's License Must be licensed or license eligible (Intend to obtain provisional license within 1-2 years of starting, e.g. LMSW, LPC, LMFT). Must be comfortable going out into the community responding to crisis calls Acceptable Criminal Background Investigation Personal Automobile Insurance Cell Phone BENEFITS: Mental Health Cooperative offers a full comprehensive benefit plan for you to participate in. The following products are available: Medical Insurance/Prescription Drug Coverage Health Savings Account Dental & Vision Insurance Basic Life and AD&D Insurance Short- & Long-Term Disability Supplemental Life Insurance Cancer Insurance Accident Insurance Critical Illness Insurance 403b - Retirement Plan Calm App for medication and mental health Gym membership discounts Pet Insurance Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Ranked one of Tennessee's top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you! Job Summary: The Family Nurse Practitioner, under physician direction is responsible for performing medical examination, diagnosis of common medical conditions, managing stable phases of chronic illness, coordinating health management and assisting the clinic physician in delivering care to patients. Schedule: Mon-Fri, 8a-4:30p Position Responsibilities: 1. Under physician direction, provides primary care services to clinic patients including prescribing, dispensing or transmitting medications in accordance with standardized procedures and current state regulations. 2. Provides general counseling, guidance and health instructions to individual patients and family members. 3. Participates in the multidisciplinary treatment team meetings as required. 4. Assists in organizing and implementing appropriate quality assurance activities. 5. Seeks supervision from supervising MD as appropriate. 6. Functions as part of a team in the provision of patient-care and performance of daily activities. 7. Performs physical examinations utilizing designated employer examination guidelines. 8. Participate in teaching activities as appropriate. 9. Completes clinical documentation in a timely manner that is consistent with agency standards. Essential Skills and Experience: Satisfactory completion of a formal Nurse Practitioner Training Program Knowledge and understanding of the consumer group(s) served. Essential Requirements for the Position: Valid Tennessee Driver's License Acceptable Criminal Background Investigation Cell Phone Core Competencies: Clinical Skills · Obtains up to date thorough knowledge of psychiatry and psycho- pharmacology · High level of communication skills with consumers · Familiarization with current journals and other published information Communication · Ability to communicate with different levels of consumers and co-workers · Good ability to do written evaluations Time Management/Organization · Meet deadlines · Prepared for meetings · Progress Notes and Verbal Orders are entered timely · Plan PTO in advance · Flexibility to adapt to different clinical settings when needed (Routine, Urgent, Emergent) Reporting to this Position: Registered Nurse Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Work environment: The noise level in the work environment is usually moderate. BENEFITS: Mental Health Cooperative offers a full comprehensive benefit plan for you to participate in. The following products are available: Medical Insurance/Prescription Drug Coverage Health Savings Account Dental & Vision Insurance Basic Life and AD&D Insurance Short- & Long-Term Disability Supplemental Life Insurance Cancer Insurance Accident & Critical Illness Insurance 403b - Retirement Plan Calm App for medication and mental health Gym membership discounts Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Ranked one of Tennessee's top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you! The Hospital Engagement Specialist fosters the relationship between area hospitals and MHC. This position acts as a bridge to bring Consumers into MHC services directly from the hospital. The Hospital Engagement Specialist works to ensure Consumers are connected to the right serve at the right time. Job Title: Hospital Engagement Specialist Schedule: Monday -Friday, 8:00am-4:30pm JOB SUMMARY: The Hospital Engagement Specialist fosters the relationship between area hospitals and MHC. This position acts as a bridge to bring Consumers into MHC services directly from the hospital. The Hospital Engagement Specialist works to ensure Consumers are connected to the right serve at the right time. RESPONSIBILITIES: Work with area hospitals to identify Consumers who need MHC services. Identify appropriate services based on hospital discharge paperwork, face to face, and telephonic meetings. Provide education and marketing to area hospitals about MHC services. Travel to satellites to provide education to staff as needed. Create and foster relationships with area hospital staff, discharge planners, and administration. Track quality improvement data as outlined by Director. Track engagement data as outlined by Director. Summarize quality improvement and engagement data as needed and present to MHC leadership. Review ER utilization and inpatient hospitalization reports to identify Consumers needing MHC services. Develop relationships with local Emergency Rooms in order to collaborate on admission of high utilizers of emergency services. Attend and participate in agency multidisciplinary team meetings as needed. Represent the Agency with visitors learning about the agency model. Responsible for attending all mandatory in-services, continuing education and annual health requirements. Comply with all Corporate Compliance policies, practices and procedures. Report all unethical activities to supervisor, Corporate Compliance Office, Values Hotline number or Human Resource Director Comply with all OSHA and safety policies, practices, and procedures. Report all unsafe practices or accidents to supervisor, Safety Supervisor and/or OSHA Coordinator. Will be compliant with the relevant regulations concerning the privacy and security of consumer's protected health information (PHI) as established by the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Participate in proactive team efforts to achieve departmental and company goals. Perform other duties as assigned. Provide leadership to others through example and sharing of knowledge/skill. Follow all policies and procedures set by the Agency. REQUIREMENTS: Master's Degree in a health-related field of counseling, psychology, or social work. Valid Tennessee Driver's License Acceptable Motor Vehicle Report (MVR) Acceptable Criminal Background Investigation Personal Automobile Insurance Cell Phone BENEFITS: Mental Health Cooperative offers a full comprehensive benefit plan for you to participate in. The following products are available: Medical Insurance/Prescription Drug Coverage Health Savings Account Dental Insurance Vision Insurance Basic Life and AD&D Insurance Short- & Long-Term Disability Supplemental Life Insurance Cancer Insurance Accident Insurance Critical Illness Insurance 403b - Retirement Plan Calm App for medication and mental health Gym membership discounts Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Ranked one of Tennessee's top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you! Provide outreach in the community to individuals experiencing homelessness. Support, link, and refer homeless individuals to services and resources as appropriate in their community. JOB TITLE: Outreach Specialist, Homeless Services (Nashville, TN) SCHEDULE: Monday-Friday, 8:00am-4:30pm SALARY: $38,600 (base pay) with additional incentive for language skills and behavioral health experience. Mileage reimbursement available. JOB SUMMARY: Provide outreach in the community to individuals experiencing homelessness. Support, link, and refer homeless individuals to services and resources as appropriate in their community. RESPONSIBILITIES: Able to reliably work independently with minimum structure and supervision. Able to approach and effectively work with homeless individuals in all types of settings. Provide on-going outreach and in-reach to homeless individuals on the streets, in encampments, shelters, and other living situations. Advocate for homeless consumer's needs to be met. Refer consumers to appropriate services. Follow-up with consumers and other agencies to ensure consumer needs have been addressed. Re-engage or re-establish contact with consumers who have not followed-through on necessary services. Develop rapport with homeless individuals in order to assess and assist with their needs. Research and be familiar with available resources and share resources with appropriate staff. Monitor transition of consumers into follow-up/referral services such as case management, housing, financial, medical, etc. Respond to consumer's crisis situations as needed by developing plans and interventions through collaboration with case management and Emergency Psychiatric Services. Develop and maintain relationships with other homeless agency staff to facilitate teamwork among the homeless service community. Provide assistance to shelter staff and homeless case managers to assist with any problems or day-to-day issues. Consistently treat consumers and co-workers with respect. Work within team environment within the organization. Ensure timely and appropriate documentation as required by organization including: notes, activity logs, HMIS, discharge forms, etc. Maintain professional and ethical behavior at all times. Develop and maintain community and MHC inter-departmental relations including prompt follow-up with all contacts. Maintain consumer's confidentiality at all times. Coordinate & assist with scheduling and implementation of mobile clinic as needed; including prompt documentation & follow up with CM's, nurses, and providers. Transport consumers as needed to assist in linking to resources. Participate in community coordinated events, campaigns, and initiatives as deemed appropriate by Program Manager. Collaborate with other agencies. Attend annual PATH network meeting. Attend and participate in community outreach meetings as deemed necessary by Program Manager and/or Supervisor/Team Leader. REQUIREMENTS: Minimum of a bachelor's degree in social work, counseling, or related social service field or two (2) years of related experience. Internships and volunteer work may be counted for experience. Proof of all required credentials shall be submitted upon request of the State. Valid Tennessee Driver's License Acceptable Motor Vehicle Report (MVR) Acceptable Criminal Background Investigation Personal Automobile Insurance “F” Endorsement Cell Phone ABOUT YOU: Engagement Focused Courteous, friendly, professional Focused on consumer and family needs during meetings Listens well Knowledgeable of services offered by the agency Communicates effectively with consumers, families, community partners, and staff Ability to connect consumers and families to services based on individual's needs Recovery Focused Documentation reflects quality service Tolerance/patience to work through difficult situations Side-by-side philosophy Individualized care Time Management/Organization Meets deadlines Prepared for meetings Rapid response in meeting with consumers upon intake completion Documentation is entered in a timely manner Plans for time off Prioritizes well Self-Disciplined Flexible Integrity and Trust Honesty Professionalism Dependability Strong follow-through Approachability Engagement skills Crisis management skills Ability to give and accept feedback Ability to work with other departments Understanding and empathetic REPORTING TO THIS POSITION: None PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Work environment: The noise level in the work environment is usually moderate. BENEFITS: Mental Health Cooperative offers a full comprehensive benefit plan for you to participate in. The following products are available: Medical Insurance/Prescription Drug Coverage Health Savings Account Dental Insurance Vision Insurance Basic Life and AD&D Insurance Short- & Long-Term Disability Supplemental Life Insurance Cancer Insurance Accident Insurance Critical Illness Insurance 403b - Retirement Plan Calm App for medication and mental health Gym membership discounts Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Ranked one of Tennessee's top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you! Position Summary: The Family Medicine Physician delivers high-quality, patient-centered comprehensive care to adults in an integrated healthcare clinic. This role emphasizes a holistic approach to wellness, coordination with behavioral health and specialty services, and a commitment to improving health outcomes within a collaborative, team-based environment. Schedule: Mon-Fri, 8a-4:30p Position Responsibilities: Provide high quality medical care in accordance with recognized standards of care. Supervise mid-level providers and Medical Assistants ensuring the care team delivers high-quality care consistent with their professional responsibilities and clinical guidelines. Adhere to clinic hours of operation, accepting consumers during scheduled hours in alignment with IHC's established work schedule. Conduct comprehensive patient assessments, including physical exams, health histories, and diagnostic tests (e.g., lab work); diagnose and treat a wide range of acute and chronic conditions. Provide preventative care (e.g., vaccinations, screenings, health counseling), develop personalized treatment plans, prescribe medications, refer for imaging or to specialist as needed, and monitor patient responses to treatments. Complete clinical documentation, including lab results, diagnostic imaging results refill requests, and other relevant patient records, in a timely manner that is consistent with agency standards. Maintain accurate and timely medical records for all consumers examined. Offer consulting services to other providers involved in consumer care to ensure proper integration of care. Collaborate with MHC team to identify and close gaps in care for consumers in the IHC practice. Provides health education and counseling as appropriate to consumers and their support system. Offer on-going education and consultation with behavioral health providers, care managers, and nurses. Assist in the development and implementation of clinical protocols related to primary care and preventative care. Other Responsibilities: ● Attend all mandatory in-services, continuing education sessions and complete annual health requirements. ● Comply with all Corporate Compliance policies, practices and procedures. ● Adhere to all OSHA and safety policies, practices, and procedures. ● Maintain compliance and regulations concerning the privacy and security of consumer's protected health information (PHI) as established by the Health Insurance Portability and Accountability Act of 1996 (HIPAA). ● Participate in proactive team efforts to achieve departmental and company goals. ● Foster a positive and supportive environment for patients and staff. ● Carry out additional duties as directed by management or as needed to support the team and clinic operations. ● Provide leadership through example and sharing of knowledge and skill. Follow all policies and procedures set by the agency. Essential Skills and Experience: Unrestricted license to practice medicine in Tennessee. Board eligibility or certification in Family Medicine. Two years of practice experience in an adult primary care setting preferred. Candidate must complete and pass credentialing process. Candidate must obtain credentials from all relevant government agencies, health plans or facilities. Essential Requirements for the Position: Valid Tennessee Driver's License Acceptable Motor Vehicle Report (MVR) Acceptable Criminal Background Investigation Personal Automobile Insurance Core Competencies: Clinical Skills In-depth knowledge and proficiency in primary care specialty. Strong communication skills with consumers, colleagues, and staff. Ongoing commitment to professional development through medical journals, continuing education, and best practice guidelines. Communication · Effective communication with diverse levels of consumers, colleagues and staff. · Proficient in written evaluations and documentation. Time Management/Organization · Ability to meet deadlines and be prepared for meetings. · Ensure timely documentation of progress notes and all related patient interactions. · Plan and request time off (PTO) in advance. · Flexibility to adapt to various clinical settings as needed. Reporting to this Position: Family Nurse Practitioner, IHC Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those required to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing job duties, the employee is routinely required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; and communicate by talking and hearing. The Employee must occasionally lift and/or move up to 15 pounds. Vision requirements include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Work environment: The noise level in the work environment is typically moderate. BENEFITS: Mental Health Cooperative offers a full comprehensive benefit plan for you to participate in. The following products are available: Medical Insurance/Prescription Drug Coverage Health Savings Account Pet Insurance Dental Insurance Vision Insurance Basic Life and AD&D Insurance Short- & Long-Term Disability Supplemental Life Insurance Cancer Insurance Accident Insurance Critical Illness Insurance 403b - Retirement Plan Calm App for medication and mental health Gym membership discounts Maternity/Paternity Leave Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Ranked one of Tennessee's top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you! Answer incoming calls to the Crisis Department, determine the nature and necessary response to the calls, and route the calls to the appropriate team. Job Title: Triage Counselor (Nashville, TN) Schedule: Thursday, Friday, Saturday: 6:30pm - 7:00am JOB SUMMARY: Answer incoming calls to the Crisis Department, determine the nature and necessary response to the calls, and route the calls to the appropriate team. RESPONSIBILITIES: Provide telephone counseling to consumers, their families and other concerned persons involving a psychiatric emergency. Assess for a response to the scene by the Crisis Counselor. Maintain accurate records and adhere to confidentiality requirements. Link client to appropriate community resources. Enter information into computer systems. Assist community agencies with information and/or disposition. In consultation with Crisis Counselors, triage cases in order to determine priority of each call that will require a face-to-face encounter. Provide assistance to callers on the Statewide Line and ensure that callers get routed to appropriate team for assistance. Provide follow-up calls to consumers seen in crisis as set for in Title 33. Maintain appropriate customer service skills at all times. Assist in gathering information and providing assistance on walk-in cares in the Crisis department. Assist teammates as needed. Attend staff meetings. Assist in training new staff as appropriate. REQUIREMENTS: A mental health professional with specialized training in crisis intervention and a minimum of a bachelor's degree in a related field (counseling, psychology, social work) and one-year mental health experience. Valid Tennessee Driver's License Acceptable Motor Vehicle Report (MVR) Acceptable Criminal Background Investigation Personal Automobile Insurance ABOUT YOU: Interpersonal Skills Demonstrates the ability to work independently to make critical decisions and to work collaboratively as an integral part of a team (crisis team and agency wide team) Assists teammates when needed Has the ability to initiate, develop and maintain effective working relationships with Consumers, families, law enforcement and other referral sources. Understands and is able to use conflict resolution and negotiation skills in order to defuse difficult situations Demonstrates professionalism and empathy with Consumers and referral sources Assessment and Intervention Skills Ability to evaluate risk factors and potential risk factors during triage assessments Ability to thoroughly and accurately explain and document triage assessment and plan of action for each triaged call Demonstrates comprehensive knowledge of community resources and utilizes knowledge to assist Callers Customer Service Internal and external customer service indicative of mutual respect & trust Joint Commission Competencies: Consumer Engagement - establishes and maintains a therapeutic relationship via effective, appropriate communication and behaviors with consumers. Suicide Specific Triage Assessments - use of C-SSRS and suicide specific assessment. Appropriate use of Therapeutic Options De-escalation and Restraint. Appropriate Triage Disposition for supported by clinically based rationale. Professional and complete communication and coordination of care. Appropriate use of Therapeutic Options De-escalation. Actively participates in consultation process. Maintain timely availability for calls through appropriate logging in and logging out. Establish further care by scheduling and completing follow up calls. Complete all clinical documentation in specified time periods. Complete all Crisis Management System documentation in a timely manner. Demonstrates ability to work independently to make critical decisions and to work collaboratively as an integral part of a team. Demonstrates appropriate infection prevention and control through proper hand hygiene. Demonstrates evidenced informed practice related to substance use disorders. Demonstrates evidenced informed practice related to clinical care of children and youth. Reporting to this Position: None Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Work environment: The noise level in the work environment is usually moderate. BENEFITS: Mental Health Cooperative offers a full comprehensive benefit plan for you to participate in. The following products are available: Medical Insurance/Prescription Drug Coverage Health Savings Account Dental Insurance Vision Insurance Basic Life and AD&D Insurance Short- & Long-Term Disability Supplemental Life Insurance Cancer Insurance Accident Insurance Critical Illness Insurance 403b - Retirement Plan Calm App for medication and mental health Gym membership discounts Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Ranked one of Tennessee's top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you! Job Title: Certified Medical Assistant JOB SUMMARY: The CMA will assist Registered Nurses with clinic duties. Schedule: The work hours are 8a-4:30pm, Monday-Friday. RESPONSIBILITIES: 1. Obtain vital signs, heights and weights on Consumers that present to clinic. 2. Review current medications with Consumers as needed. 3. Be proficient in phlebotomy. 4. Order labs by requisitions and/or computer. 5. Provide assistance to designated teams as needed. 6. Attend scheduled nursing staff meetings. 7. Stock/maintain lab and exam rooms according to OSHA standards at main clinic or satellites. 8. Serve as patient advocate. 9. Prepare equipment and aid physician or Advanced Practice Nurse (APN) during treatments and examinations as needed. 10. Maintain consumer records for the smooth implementation of medication orders. 11. Obtain UDS and pregnancy tests as ordered by physician or APN. REQUIREMENTS: Certificate of training from college or technical school (CMA) Valid Tennessee Medical Assistant certification Current phlebotomy skills required. Valid Tennessee Driver's License Acceptable Motor Vehicle Report (MVR) Acceptable Criminal Background Investigation Personal Automobile Insurance BENEFITS: Mental Health Cooperative offers a full comprehensive benefit plan for you to participate in. The following products are available: Medical Insurance/Prescription Drug Coverage Health Savings Account Dental Insurance Vision Insurance Basic Life and AD&D Insurance Short- & Long-Term Disability Supplemental Life Insurance Cancer Insurance Accident Insurance Critical Illness Insurance 403b - Retirement Plan Calm App for medication and mental health Gym membership discounts Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Ranked one of Tennessee's top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you! Provide care coordination to consumers in Safety Net services. Job Title: Care Coordinator, Safety Net (Nashville, TN) Schedule: Mon-Fri, 8a-4:30p Salary: $40,900 (base pay) with additional incentive for language skills and behavioral health experience. Mileage reimbursement available. JOB SUMMARY: Provide care coordination to consumers in Safety Net services. RESPONSIBILITIES: Continual assessment of consumer's mental health treatment needs. Assist with referral and linkage to community resources and advocate for consumers whenever necessary. Ensure consumer's psychiatric needs are planned for and coordinated. Facilitate education of consumer and/or involved collaterals to psychiatric diagnosis and appropriate treatment options. Respond to urgent/crisis consumer needs as appropriate to position with assistance of clinic and crisis services. Involve family members and friends to help consumers obtain Safety Net services. Coordinate efforts with all staff and Safety Net nurse and providers. Assist the consumer with applying for entitlements as needed. Assist with Safety Net documentation. Assist consumers with transportation for safety net appointments including providing transportation for them to and from appointments. Keep consumer record updated with most current address and coverage information. Assist Consumers as needed with application and renewal requirements for Safety Net coverage. Consistently treat consumers and co-workers with respect. Develop and maintain community relations through prompt follow through with contacts. Meet productivity standards set forth in the Agency's policies and procedures. REQUIREMENTS: Bachelor's Degree in a health-related field of counseling, psychology, social work, or other behavioral health field required. Candidates with a bachelor's degree in criminal justice must have fifteen college level semester hours of coursework in behavioral health. Valid Tennessee Driver's License Acceptable Motor Vehicle Report (MVR) Acceptable Criminal Background Investigation Personal Automobile Insurance ABOUT YOU: Team Oriented Attend and participate in team meetings Assist other care managers as needed Aware of role they play on the team Recovery Focused Individualized service plans Progress notes reflect quality service All domains are addressed with each consumer as needed Utilization of natural supports within the community Tolerance/patience to work through barriers Side by side philosophy Comfort providing in home and community visits, when necessary Time Management/Organization Meet deadlines Prepared for meetings Assessments and service plans are completed timely Progress notes are entered timely Plan for time off Prioritize well Self-Disciplined Flexible Integrity and Trust Honesty Professionalism Dependability Strong follow-through Approachability Engagement skills Crisis management skills Ability to give and accept feedback Ability to work with other departments Understanding and empathic Good listener Joint Commission Competencies: Demonstrates effective communication skills with primary age group(s). Demonstrates effective communication skills with family members or other collateral contacts involved in consumer care. Engages effectively with the consumer and family, utilizing the best practice standards and the consumer's level of care. Progress notes are timely, thorough, and follows best practice. Documentation is clearly linked to care plan goals. Treatment plans contain clear, measurable goals/training steps that are relevant to the consumers unique needs. Assessments completed timely and accurately as applicable (examples include: PRAPARE, DLA, CANS, Columbia Suicide Risk and Severity). Maintains professionalism within meetings and when representing the agency in the community. Advocates for consumer needs to improve or maximize their daily functioning. Demonstrates effective communication skills with supervisor, team members and other agency employees. Reporting to this Position: None Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Work environment: The noise level in the work environment is usually moderate. BENEFITS: Mental Health Cooperative offers a full comprehensive benefit plan for you to participate in. The following products are available: Medical Insurance/Prescription Drug Coverage Health Savings Account Dental Insurance Vision Insurance Basic Life and AD&D Insurance Short- & Long-Term Disability Supplemental Life Insurance Cancer Insurance Accident Insurance Critical Illness Insurance 403b - Retirement Plan Calm App for medication and mental health Gym membership discounts Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.