Mental Health Cooperative jobs

Ranked one of Tennessee's top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you! Care Manager, SCTT provides intensive care management services as part of an interdepartmental treatment team to Consumers ages 12 and older diagnosed with Intellectual and/or developmental disability and co-occurring behavioral health diagnosis who display severe dysfunction in daily living. JOB TITLE: Care Manager, Specialized Continuous Treatment Team SCHEDULE: Monday - Friday 8:00am - 4:30pm JOB SUMMARY: Care Manager, SCTT provides intensive care management services as part of an interdepartmental treatment team to Consumers ages 12 and older diagnosed with Intellectual and/or developmental disability and co-occurring behavioral health diagnosis who display severe dysfunction in daily living. RESPONSIBILITIES: Care Coordination: Assists with linkage, referral, and ongoing care coordination efforts with Consumers' support team members to effectively address Consumer needs. Assists Consumers and families with accessing necessary mental health services, support groups, health related social needs, medical literacy needs, and resources available in the community. Provides intensive care coordination with MCRT, EPS, and hospital staff in the event Consumer experiences a crisis and/or is hospitalized. Participates in discharge planning and actively supports aftercare upon hospital discharge. Ensures smooth and timely transition of care to other services when needed. Transports Consumers to appointments when needed. Care Planning & Documentation: Continually assesses Consumers' strengths and needs via rapport building and assessment tools (DLA-IDD; CSSRS; PRAPARE) to collaboratively set SMART goals and support goal achievement. Documents timely individualized care plans, progress notes, and payor authorizations reflective of Consumer goals, progress, and needs. Crisis Prevention & Intervention: Assists with crisis planning to proactively support Consumers in navigating potential crises safely. Responds to urgent/crisis Consumer needs with support from Supervisor, Crisis Services, and Treatment Team by developing plans and interventions. Collaboration & Relationship Building: Engages in daily treatment team meeting, prepared to report on Consumer updates and collaborate effectively with team members. Builds and maintains strong professional relationships with Consumers and their supports, treatment team members, and community partners. Engages in professional development check-ins with Supervisor, prepared for case consultation and professional development topics. Other Responsibilities: Responsible for attending all mandatory in-services, continuing education and annual health requirements. Comply with all Corporate Compliance policies, practices and procedures. Report all unethical activities to supervisor, Corporate Compliance Office, Values Hotline number or Human Resource Director. Comply with all OSHA and safety policies, practices, and procedures. Report all unsafe practices or accidents to supervisor, Safety Supervisor and/or OSHA Coordinator. Will be compliant with the relevant regulations concerning the privacy and security of consumer's protected health information (PHI) as established by the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Participate in proactive team efforts to achieve departmental and company goals. Perform other duties as assigned. Follow all policies and procedures set by the Agency. REQUIREMENTS: Essential Skills and Experience: Bachelor's degree in health-related field of counseling, psychology, social work, or other behavioral health field. Minimum 2 years of experience working with co-occurring (IDD/BH) population. Excellent communication, collaboration, initiative, organizational, and coordination skills Essential Requirements for the Position: Valid Tennessee Driver's License Acceptable Motor Vehicle Report (MVR) Acceptable Criminal Background Investigation Cell Phone ABOUT YOU: Core Competencies: Team Oriented Assist teammates as needed Creates and maintains a climate in which teammates want to do their best Can quickly find common ground and solve problems for the good of the team Interpersonal Skills Can negotiate skillfully in difficult situations with both internal and external groups; can win concessions without damaging relationships; can be both direct and diplomatic Customer Service Internal & external customer service indicative of mutual respect & trust Joint Commission Competencies: Consumer Engagement - establishes and maintains a therapeutic relationship via effective, appropriate communication and behaviors with consumers. Actively participates in consultation process. Complete all clinical documentation in specified time periods. Demonstrates ability to work independently, to make critical decisions and to work collaboratively as an integral part of a team. Demonstrates evidenced informed practice related to clinical care of co-occurring population. Reporting to this Position: None Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Work environment: The noise level in the work environment is usually moderate. BENEFITS: Mental Health Cooperative offers a full comprehensive benefit plan for you to participate in. The following products are available: Medical Insurance/Prescription Drug Coverage Health Savings Account Dental Insurance Vision Insurance Basic Life and AD&D Insurance Short- & Long-Term Disability Supplemental Life Insurance Cancer Insurance Accident Insurance Critical Illness Insurance 403b - Retirement Plan Calm App for medication and mental health Gym membership discounts Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Ranked one of Tennessee's top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you! Summer 2026 MHA Residency at Mental Health Cooperative (MHC) - Now Accepting Applications Mental Health Cooperative (MHC), a leading nonprofit provider of integrated behavioral health services across Tennessee, is now accepting applications for its Summer 2026 MHA Residency Program. This is a rare, high-impact opportunity for Master's of Healthcare Administration (MHA) students who want to immerse themselves in the real-world challenges and rewards of delivering care to Medicaid and uninsured populations. 📅 Residency Dates: June - August 2026 💸 Stipend: $10,000 for the full 10- to 12-week program 😊Number of Slots: 3, with one each for Texas A & M University, the University of Minnesota, and Lipscomb University Why Choose MHC? This isn't your typical healthcare experience. You'll be embedded at the center of a mission-driven, fast-moving organization that's redefining what it means to serve people with serious mental illness (SMI) and complex needs. Residents will: Collaborate directly with senior executives and clinical leaders on high-priority strategic projects Tackle real-time challenges like value-based care, behavioral health operations, health equity, and community engagement Gain firsthand exposure to integrated care delivery models, including MHC's nationally recognized crisis management and care coordination strategies Contribute to transformation efforts that blend business strategy, operations, public health, and innovation What Makes This Unique? Community-Based Focus: Work at the intersection of public systems, clinical care, and population health Entrepreneurial Culture: We move fast, think big, and value action Leadership Access: Present directly to VPs and the CEO Future Opportunity: Past residents mentored by our executive leaders have gone on to full-time roles in strategy, operations, and innovation with leading organizations such as Mayo Clinic, the University of Chicago Medicine, and Bain. 📍Residencies are based in Nashville, with potential projects in Memphis, Chattanooga, and Middle TN. 🔗 Apply by December 1, 2025 Send your resume and a brief statement of interest on the careers page at mhc-tn.org Build your future where it matters most. Join MHC this summer and help shape the future of behavioral health in Tennessee and beyond.

Ranked one of Tennessee's top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you! The Care Coordinator provides targeted support services, via the Wraparound Process, to families with high risk young children/children/youth/transition-age youth, regarding behavioral or emotional problems, parenting issues, and life stressors by developing and implementing bio-psycho-social assessments and service plans with the family and wraparound team members. The Care Coordinator, utilizing the System of Care (SOC) philosophy will work with families, social service organizations, and other state agencies to develop a coordinated network of resources and supports in their communities. Job Title: ICC Care Coordinator - DeKalb County Schedule: Mon-Fri, 8a-4:30p Salary: $43,500 (base pay) with additional incentive for language skills and behavioral health experience. Mileage reimbursement available. JOB SUMMARY: The Care Coordinator provides targeted support services, via the Wraparound Process, to families with high risk young children/children/youth/transition-age youth, regarding behavioral or emotional problems, parenting issues, and life stressors by developing and implementing bio-psycho-social assessments and service plans with the family and wraparound team members. The Care Coordinator, utilizing the System of Care (SOC) philosophy will work with families, social service organizations, and other state agencies to develop a coordinated network of resources and supports in their communities. RESPONSIBILITIES: Ensure all phases and activities of the Wraparound Process are done with high quality, fidelity, and accountability to family team. Provide outreach and engagement to families upon referral to the program by conducting initial phone contact and the assessment process with the assistance of the Family Support Specialist (FSS). Complete an assessment of the family, including Child and Adolescent Needs and Strengths (CANS) assessment, Caregiver Strain assessment, and other national evaluation tools to develop a care plan. In partnership with the FSS and therapist, provide face-to-face direct service hours to families including support, referrals, and assistance with the development of positive parenting, crisis planning, basic life skills, and parenting a child/youth with special needs. In collaboration with the FSS, assist family in developing a list of individuals they want to attend the family team meetings. Assist in facilitation of the family team meetings: Develop agenda with caregiver; lead the meeting with caregiver until the caregiver is ready to do so alone. Arrange for time and place of meeting. Ensure that family, team and other required paperwork are completed as instructed. Complete and disseminate service plan to team members with their tasks highlighted. Schedule subsequent family team meetings and provide members with date, time, and location. Partner with family/team members in identifying and overcoming barriers/service gaps Ensure the Wraparound Process is family driven and that families experience ongoing participation in/ownership of their care plans. Provide liaison functions for the team members and service providers. Create family team and schedule case conferences/family team meetings in collaboration with FSS and family members. Because of the family team process, develop and coordinate Master Treatment Plan (MTP) with the family and FSS. Linkage to community resources, clinical services, and natural supports related to the child/youth. Be available for crisis calls; collaborate with clinician/therapist to provide support during and following the crisis. In consultation with therapist, ensure that crisis plan, and assessment are completed. Skills building for the child/youth as appropriate. Maintain up-to-date case records on each client family, including weekly contact reports, service agreements, evaluations, and termination summaries. Maintain and build community relations through education, advocacy, and participation in external meetings such as the Community Action Board (CAB), Council on Children's Mental Health (CCMH), and other meetings related to children/youth and families. Collaborate with program supervisor to train staff; provide field case consultation and support to new staff. Participate and engage in the local SOCAT team. Work with the SOCAT Regional Coordinator to identify and engage with local community resources. Provide SOC 101, wraparound orientation and training, and other pertinent trainings to new staff and other community partners. REQUIREMENTS: Bachelor's degree in a social or behavioral science or other related acceptable field; One to three years' social services training/experience. Previous experience working with children/youth and families with significant behavioral health needs preferred. Valid Tennessee Driver's License Acceptable Motor Vehicle Report (MVR) Acceptable Criminal Background Investigation Personal Automobile Insurance Cell Phone Transportation That Seats 4 People BENEFITS: Mental Health Cooperative offers a full comprehensive benefit plan for you to participate in. The following products are available: Medical Insurance/Prescription Drug Coverage Health Savings Account Dental Insurance Vision Insurance Basic Life and AD&D Insurance Short- & Long-Term Disability Supplemental Life Insurance Cancer Insurance Accident Insurance

Ranked one of Tennessee's top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you! To provide homeless individuals the support needed to obtain and maintain stable housing while in recovery from a mental illness, provide direct follow up with C's considered as high-utilizers, and connect C's to IHC and other various programs. JOB TITLE: Peer Support Specialist, Homeless Services (Nashville, TN) SCHEDULE: Monday-Friday, 8:00am-4:30pm SALARY: $19.79 (base pay) with additional incentive for language skills and behavioral health experience. Mileage reimbursement available. JOB SUMMARY: To provide homeless individuals the support needed to obtain and maintain stable housing while in recovery from a mental illness, provide direct follow up with C's considered as high-utilizers, and connect C's to IHC and other various programs. RESPONSIBILITIES: Work with Consumers to reduce psychiatric symptoms and facilitate their ability to live in the least restrictive setting. Provide Consumer care and support, utilizing a time-limited model of support. Provide linkage and referrals to peer-facilitated groups and supports. Provide follow-up and contact with Consumers upon discharge to ensure discharge plan is working and assist Consumer if discharge plan is not working in order to develop alternative plans. Monitor Consumer's behavior, level of cooperation, and ability to remain safe in the community. Prepare and facilitate 1:1 or group discussions for Consumers experiencing homelessness or at risk of homelessness. Support Consumers in understanding their psychiatric diagnosis, treatment and medication. Re-engage or re-establish contact with Consumers who have not followed through on necessary services. Research and be familiar with available resources and share resources with Consumers and appropriate staff. Respond to Consumers in crisis situations as needed by providing support, collaborating with team members, and referring to crisis as needed. Support Consumers and Care Managers with discharge and treatment planning, including securing housing placements, and other treatment plan goals. Work cohesively with Care Managers in treatment planning and coordination. Ensure timely and appropriate documentation as required by the agency and program leadership. Document using the Homeless Management Information Systems (HMIS) and participate in monthly data entry meetings. Develop and maintain community and MHC inter-departmental relationship through prompt and courteous follow-up and communication. Attend and participate in staff meetings, training opportunities, team meetings, and community meetings as designated by supervisor or Program Manager. Attend monthly supervision meetings with direct supervisor, team lead and/or Program Manager. When appropriate, advocate for consumer needs. Transport consumers as needed. Participate in community coordinated events as appropriate. Attend annual PATH Network meeting. Provide direct collaboration between consumers and the following: Rep. Payee, Mobile Crisis, Clinic and Case Management to assure C's needs are being addressed REQUIREMENTS: High school diploma or General Educations Degree (GED). Peer Recovery Specialist Training certification from Tennessee Department of Mental Health and Substance Abuse Services. Valid Tennessee Driver's License Acceptable Motor Vehicle Report (MVR) Acceptable Criminal Background Investigation Personal Automobile Insurance “F” Endorsement Cell Phone ABOUT YOU: Actively engage consumers in need Communicate effectively with staff, supervisors, and consumers. Competence in motivational interviewing techniques Internal and external customer services indicative of mutual respect and trust Remain flexible and demonstrate positive attitude to respond to changing needs Consistently treat consumers and co-workers with respect. Maintain professional and ethical behavior at all times. REPORTING TO THIS POSITION: None PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Work environment: The noise level in the work environment is usually moderate. BENEFITS: Mental Health Cooperative offers a full comprehensive benefit plan for you to participate in. The following products are available: Medical Insurance/Prescription Drug Coverage Health Savings Account Dental Insurance Vision Insurance Basic Life and AD&D Insurance Short- & Long-Term Disability Supplemental Life Insurance Cancer Insurance Accident Insurance Critical Illness Insurance 403b - Retirement Plan Calm App for medication and mental health Gym membership discounts Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Ranked one of Tennessee's top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you! Job Title: Supervisor, Criminal Justice Special Programs FLSA Status: Exempt Department: Judicial Services Reports to: Director, Criminal Justice Services JOB SUMMARY: Supervisor - Criminal Justice Special Programs is responsible for overseeing the development, implementation, and evaluation of programs aimed serving justice-involved individuals meeting criteria outlined by specific program requirements. This includes oversight of the Forensic Assertive Community Treatment (FACT) team, Incarcerated Youth Project and the Court Evaluations Program. This role ensures service delivery is timely, effective, and aligned with legal standards, behavioral health best practices, and system capacity needs. This role leads interagency coordination efforts, manages contracts and service provider relationships, and ensures adherence to payer, state, and federal regulations. This position is critical to addressing the intersection of mental health and criminal justice, promoting good quality of care, program integrity and system efficiency while protecting the rights and well-being of individuals being served. Key Responsibilities FACT team Provide clinical and administrative oversight of the FACT Care Management team and ensure consumers are seen according to agency standards, program requirements and level of clinical need. Provide support and consultation for Care Managers with consumers experiencing a mental health crisis. Attend and facilitate weekly FACT team meetings and ensure a multidisciplinary approach is utilized. Promptly address team concerns and work collaboratively to reach a resolution. Coordinate prompt assignments of consumers to Care Managers and ensure appropriate contact. Oversee and assist with planning for consumer needs and coordination of resources. Ensure consumers are seen upon Admission and Discharge from hospitalization, Crisis Diversion services and correctional facilities within agency and MCO standards. Monitor Care Management documentation for quality of care, individualization of services and measure of medical necessity for continued care. Ensure ongoing collaboration and coordination between Care Managers and involved court personnel. Collaborate with the Criminal Justice Liaison team and Enrollment Services to coordinate enrollment of new eligible consumers to FACT. Incarcerated Youth Project Lead the planning, execution and oversight of screening and assessing incarcerated, Medicaid eligible youth (as defined by Project guidelines) for the purpose of developing individualized release/discharge plans and coordinating post-release Targeted Case Management. Coordinate with BlueCare, Department of Children's Services, local jails and detention services and the Tennessee Department of Corrections to develop referral and service pathways for this project. Monitor service delivery and program performance; implement quality improvement initiatives. Supervise program staff delivering assessment and Targeted Case Management services. Ensure compliance with applicable laws, court mandates, and clinical guidelines. Track and report program metrics to include access to services timelines, treatment outcomes, and systemic challenges. Court Evaluations Program Lead strategic planning and implementation of services to provide mental health evaluations for individuals who have been convicted of Domestic Assault, Child Abuse and Cruelty to Animals prior to sentencing, as outlined in House Bill No. 1089 (Public Chapter No. 511). Collaborate with the TN Department of Mental Health and Substance Abuse Services and assigned court personnel to develop referral and service pathways for this program. Complete mental health evaluations and provide follow up recommendations to the referral source. Attend and testify in court as necessary. Provide clinical and administrative oversight to staff assigned to this program. Conduct case reviews and monitor documentation to ensure clinical appropriateness and quality of service provided. Leadership & Operations Lead strategic planning and implementation of enrollment workflows and service improvements. Hire, onboard, develop, and offboard associates. Champion organizational values-Connection, Innovation, Compassion, and Integrity-in daily operations. Serve as a liaison with cross-functional leaders to strengthen care coordination. Compliance & Quality Oversight Ensure adherence to licensing, documentation, billing, and supervision regulations. Monitor standard operating procedures, policies, and clinical guidelines to ensure best practices. Prepare reports for funders, boards, oversight agencies, and internal leadership. Participate in internal audits and quality improvement initiatives. Data-Driven Management Use data to assess performance, guide coaching conversations, and respond to operational demands. Analyze program data to measure impact and identify areas for improvement. Identify trends to inform proactive decision-making and support continuous improvement. Learning & Development Support clinician growth by identifying individual development goals and tracking progress. Collaborate to design and deliver training that builds clinical and technical competencies. Other Responsibilities: Responsible for attending all mandatory in-services, continuing education and annual health requirements. Comply with all Corporate Compliance policies, practices and procedures. Report all unethical activities to supervisor, Corporate Compliance Office, Values Hotline number or Human Resource Director. Comply with all OSHA and safety policies, practices, and procedures. Report all unsafe practices or accidents to supervisor, Safety Supervisor and/or OSHA Coordinator. Will be compliant with the relevant regulations concerning the privacy and security of consumer's protected health information (PHI) as established by the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Participate in proactive team efforts to achieve departmental and company goals. Perform other duties as assigned. Provide leadership to others through example and sharing of knowledge/skill. Follow all policies and procedures set by the Agency. REQUIREMENTS: Essential Skills and Experience: Master's degree Clinical Psychology, Social Work (MSW), or related field. Minimum 2 years of clinical experience Minimum 1 year of experience working with the adult and/or juvenile justice system. Minimum 2 years of leadership experience in behavioral healthcare Must maintain active license and good standing with Licensing and Health Boards of Tennessee if applicable Excellent communication, collaboration, initiative, organizational, and clinical skills Essential Requirements for the Position: Valid Tennessee Driver's License Acceptable Motor Vehicle Report (MVR) Acceptable Criminal Background Investigation Cell Phone ABOUT YOU: Core Competencies: Leadership Skills Ability to lead by example Ability to make sound decisions quickly and decisively Ability to motivate staff Ability to identify strengths and weaknesses of provide coaching on professional growth areas Is cool under pressure; does not become defensive or irritated when times are tough; can be counted on to hold things together during stressful times Team Oriented Assist teammates as needed Creates and maintains a climate in which teammates want to do their best Can quickly find common ground and solve problems for the good of the team Interpersonal Skills Can negotiate skillfully in difficult situations with both internal and external groups; can win concessions without damaging relationships; can be both direct and diplomatic Customer Service Internal & external customer service indicative of mutual respect & trust Joint Commission Competencies: Consumer Engagement - establishes and maintains a therapeutic relationship via effective, appropriate communication and behaviors with consumers. Actively participates in consultation process. Complete all clinical documentation in specified time periods. Demonstrates ability to work independently, to make critical decisions and to work collaboratively as an integral part of a team. Demonstrates evidenced informed practice related to substance use disorders. Demonstrates evidenced informed practice related to clinical care of children and youth. Reporting to this Position: None Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Work environment: The noise level in the work environment is usually moderate. BENEFITS: Mental Health Cooperative offers a full comprehensive benefit plan for you to participate in. The following products are available: Medical Insurance/Prescription Drug Coverage Health Savings Account Dental & Vision Insurance Basic Life and AD&D Insurance Short- & Long-Term Disability Supplemental Life Insurance Cancer Insurance Accident Insurance Critical Illness Insurance 403b - Retirement Plan Calm App for medication and mental health Gym membership discounts Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Ranked one of Tennessee's top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you! Position Summary The Revenue Cycle Specialist supports the daily operations of the billing and reimbursement process to ensure accurate and timely capture of revenue. This role is responsible for managing claims, payments, denials, and account follow-up. The Revenue Cycle Specialist works closely with team members to maintain compliance with payer requirements and internal policies, helping to safeguard the organization's financial health. Key Responsibilities Review and submit claims to payers accurately and on time. Monitor accounts receivable and follow up on outstanding balances. Investigate and resolve billing errors, denials, and rejections. Post payments and adjustments into the billing system. Communicate with payers, patients, and internal departments regarding claim status, coverage issues, and payment discrepancies. Maintain accurate and organized documentation of all account activities. Support compliance with payer regulations and internal revenue cycle policies. Assist with routine reporting and provide data to support leadership and analysts. Qualifications High school diploma or equivalent required; Associate's degree in Business, Finance, or Healthcare Administration preferred. 1-2 years of experience in medical billing, collections, or related revenue cycle functions. Basic understanding of insurance billing, coding, and reimbursement processes. Proficiency with Microsoft Office (Excel, Word, Outlook); experience with billing/EHR systems preferred. Strong attention to detail and ability to manage multiple tasks. Effective written and verbal communication skills. Core Competencies Accuracy and attention to detail. Dependability and ability to meet deadlines. Problem-solving and willingness to escalate issues when appropriate. Strong customer service focus with patients, payers, and internal staff. BENEFITS: Mental Health Cooperative offers a full comprehensive benefit plan for you to participate in. The following products are available: Medical Insurance/Prescription Drug Coverage Health Savings Account Dental Insurance Vision Insurance Basic Life and AD&D Insurance Short- & Long-Term Disability Supplemental Life Insurance Cancer Insurance Accident Insurance Critical Illness Insurance 403b - Retirement Plan Calm App for medication and mental health Gym membership discounts Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Ranked one of Tennessee's top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you! Job Title: Medical Assistant - Integrated Health Cooperative JOB SUMMARY: The MA will assist Registered Nurses with clinic duties. Schedule: The work hours are 8a-4:30pm, Monday-Friday. RESPONSIBILITIES: Obtain vital signs, heights and weights on Consumers that present to clinic. Review current medications with Consumers as needed. Be proficient in phlebotomy. Order labs by requisitions and/or computer. Provide assistance to designated teams as needed. Attend scheduled nursing staff meetings. Stock/maintain lab and exam rooms according to OSHA standards at main clinic or satellites. Serve as patient advocate. Prepare equipment and aid physician or Advanced Practice Nurse (APN) during treatments and examinations as needed. Maintain consumer records for the smooth implementation of medication orders. Obtain UDS and pregnancy tests as ordered by physician or APN. REQUIREMENTS: Certificate of training from college or technical school Valid Tennessee Medical Assistant certification Current phlebotomy skills required. Valid Tennessee Driver's License Acceptable Motor Vehicle Report (MVR) Acceptable Criminal Background Investigation Personal Automobile Insurance BENEFITS: Mental Health Cooperative offers a full comprehensive benefit plan for you to participate in. The following products are available: Medical Insurance/Prescription Drug Coverage Health Savings Account Dental Insurance Vision Insurance Basic Life and AD&D Insurance Short- & Long-Term Disability Supplemental Life Insurance Cancer Insurance Accident Insurance Critical Illness Insurance 403b - Retirement Plan Calm App for medication and mental health Gym membership discounts Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Ranked one of Tennessee's top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you! Provide Consumer care and monitoring in the Emergency Psychiatric Services Department promoting a safe and therapeutic environment and assisting consumer needs while receiving emergency psychiatric interventions. Job Title: Mental Health Technician (Nashville, TN) Schedule: 7:00am - 7:00pm: Wednesday, Thursday, Friday/Thursday, Friday, Saturday (swing shift) Salary: $19.79 hourly (base pay) with additional incentive for language skills and behavioral health experience. JOB SUMMARY: Provide Consumer care and monitoring in the Emergency Psychiatric Services Department promoting a safe and therapeutic environment and assisting consumer needs while receiving emergency psychiatric interventions. RESPONSIBILITIES: Engage with Consumers admitted to EPS and assist their needs during their stay Assist with de-escalating Consumers in crisis and provide on-going monitoring to ensure Consumer and staff safety. Work collaboratively with EPS treatment team to develop and implement initial treatment plans. Promote a recovery-based approach to care that emphasizes hope, respect, self-direction and empowerment. Assist and engage with consumers to achieve their goals and treatment plan. Assist in consumer transfers to the Crisis treatment Center 1 (CTC1), Crisis Treatment Center 2 (CTC2), Crisis Stabilization Unit (CSU) and Intensive Intervention Center (IIC). Obtain and secure consumer belongings on admission to EPS treatment programs in accordance with agency policies. Utilize Therapeutic Options and therapeutic restraint/seclusion to ensure consumer and staff safety as warranted Maintain a safe therapeutic environment free of sharps and other potentially harmful objects. Monitor and communicate consumer's behavior, level of cooperation, and ability to remain safe while admitted to EPS. Ensure consumer safety checks are a priority and completed Provide consumers with needed supplies (food, toiletries, etc). Participate in cross-training in all EPS Treatment programs as desired Work collaboratively with MCRT staff. Ensure Customer Service is a priority with all consumers. Communicate effectively with staff, supervisors, and consumers. Demonstrate proficiency an obtain vital signs. Assist nursing with POC tests: UDS collection Versatility in the workplace and among units at EPS Attend team meetings, supervision, and training as required. Follow Universal Precautions policies and procedures at all times REQUIREMENTS: High school diploma or general education degree (GED). Minimum of 1-2 years' experience working in the mental health or health care field preferred CNA, CNT, MA, EMT a plus and preferred eCW experience a plus Therapeutic Options certification a plus Visible Hand experience a plus Valid Tennessee Driver's License Acceptable Motor Vehicle Report (MVR) Acceptable Criminal Background Investigation Personal Automobile Insurance Successful Completion of Therapeutic Options Training ABOUT YOU: Recovery Focused Knowledge of principles of recovery Interpersonal Skills Exceptional interpersonal skills, with a collaborative style and the ability to communicate effectively at all levels. Internal and external customer service indicative of mutual respect and trust Communication Effective written and verbal communication Time Management/Organization Ability to prioritize, remain calm and focused when dealing with consumer Crisis Remain flexible and demonstrate positive attitude to respond to changing needs Versatility, flexibility, and a willingness to work within constantly changing environment Leadership Skills Good judgment with the ability to make timely and sound decisions Commitment to excellence and high standards Reporting to this Position: None Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Work environment: The noise level in the work environment is usually moderate. BENEFITS: Mental Health Cooperative offers a full comprehensive benefit plan for you to participate in. The following products are available: Medical, Dental, & Vision Insurance/Prescription Drug Coverage Health Savings Account Paternity and Maternity Leave Basic Life and AD&D Insurance Short- & Long-Term Disability and Supplemental Life Insurance Cancer Insurance, Accident Insurance, and Critical Illness Insurance Pet Insurance License renewal reimbursement 403b - Retirement Plan Calm App for medication and generous EAP resources available Gym membership discount Public Service Loan Forgiveness (PSLF) and HRSA eligible sites available 12 Paid Holidays and generous PTO Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Ranked one of Tennessee's top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you! This is a contractual position with an indefinite end date, based on ongoing needs within Detention Services. If and when the contract ends, associates will have the first right to decline any current open positions at MHC, provided they are in good standing at the time of application. While the specified shifts indicate preferred coverage, we are open to discussing scheduling options based on business needs. This role is essential in supporting core services during a critical time - it's an excellent opportunity to make a meaningful impact. We encourage all interested candidates to apply! Job Title: Mental Health Intake Specialist (Criminal Justice) JOB SUMMARY: Screen, assess, and refer inmates in the Davidson County Sheriff's Office (DCSO) custody for psychiatric services. Provide on-going medication checks and crisis intervention services for inmates in DCSO custody Schedules available: 1. DDC Intake (PM): Wednesday to Friday 6:30pm-7am 2. DDC Intake (PM) Sunday to Tuesday 6:30pm-7am RESPONSIBILITIES: 1. Respond to referrals made by medical and intake staff, as well as, community service providers, family members, court professionals, DCSO staff, and inmate-initiated requests. 2. Assess inmate's behavioral health needs and refer inmates appropriately to treatment services that may include psychiatric evaluation and medication management or admission to the Behavioral Care Center (BCC). 3. Screen new admits to DCSO jails for behavioral health services and participate in early identification system for inmates with mental illness. 4. Liaison with DCSO Behavioral Health Director and medical provider regarding new admissions, forensic evaluations, and inmates in crisis. 5. Rotate on-call responsibilities with other staff. 6. Respond to jail to complete face-to-face assessment for admittance to sub-acute status (safe room); psychiatric observation and crisis intervention. 7. Write initial Certificate of Need, if appropriate. 8. Provide follow-up services for consumers seen in crisis and those who return from the RMHI. 9. Work cooperatively in a team environment with staff of MHC and MCRT, as well as, staff from DCSO, Metro Health Department, Hospital Authority, Medical Provider, the Court and its officers, and CMHC's. 10. Aid in implementation of APN and Psychiatrist's orders regarding inmates treatment plan. 11. Refer to Discharge Planner, if appropriate. 12. Liaison with various service providers and pharmacies to ensure adequate and rapid medication verification. 13. Participate in treatment team meetings and other meetings as requested. 14. Maintain accurate records and complete paperwork in a timely manner. 15. Attend training sessions as directed by Supervisor. 16. Responsible for attending all mandatory in-services, continuing education and annual health requirements. 17. Follow all policies and procedures set by the Agency. REQUIREMENTS Master's degree in Behavioral Health (M.A., M.S.) or equivalent. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must be licensed or license eligible in Social Work, Psychology, or closely related field. (LMSW, LCSW, LMFT, LPC) Must have personal vehicle, personal automobile insurance, and a valid Tennessee Driver's License Acceptable Motor Vehicle Report (MVR) Acceptable Criminal Background Investigation & Drug Screen Report Cell Phone ABOUT YOU: Team Oriented - Attend and participate in team meetings, assist other members of the team when needed, exhibits the ability to initiate, develop and maintain effective working relationships with Consumers, other clinicians, families, correctional officers and staff and other referral sources. Recovery Focused - Progress notes reflect quality service, tolerance/patience to work through barriers, demonstrates professionalism and empathy with Consumers' natural supports when available. Conflict and Crisis Resolution - Understands and is able to use conflict resolution and negotiation skills in order to defuse difficult situations. Assessment and Intervention Skills - Ability to evaluate risk factors and potential risk factors during assessments, understands importance of gathering collateral information, uses consultation appropriately, progress note indicates plan was explained to Consumer, ability to thoroughly and accurately explain and document assessment and recommend interventions/dispositions, solid working knowledge of the DSM diagnostic guidelines. Time Management/Organization - Meet deadlines, prepared for meetings, assessments occur in a timely fashion from the date the referral or request is received, progress notes are entered timely, administrative and reports are addressed in a timely fashion, plan for time off, prioritize well, flexible Approachability - Ability to give and accept feedback, ability to work with other departments, dependability BENEFITS: Mental Health Cooperative offers a full comprehensive benefit plan for you to participate in. The following products are available: Medical Insurance/Prescription Drug Coverage Health Savings Account Dental Insurance Vision Insurance Basic Life and AD&D Insurance Short- & Long-Term Disability Supplemental Life Insurance Cancer Insurance Accident Insurance Critical Illness Insurance 403b - Retirement Plan Calm App for medication and mental health Gym membership discounts Pet Insurance Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Ranked one of Tennessee's top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you! Internship Opportunity, Emergency Psychiatric Services: Internships within EPS will include time on our treatment unit providing individual and group therapy and in the Crisis department providing crisis assessments in the community and in the walk-in center to all ages and finding necessary resources for clients in crisis. Additional learning and trainings opportunities will be available. Mental Health Cooperative's Crisis Treatment Center is designed to provide immediate access to specialized care for adults and youth experiencing a psychiatric emergency. The Crisis Treatment Center is open 24 hours a day and 7 days a week. Within Emergency Psychiatric Services there is a wide range of learning opportunities including individual and group therapy utilizing Solution Focused and Brief Therapy models, crisis assessments and triaging calls for clients in crisis, and treatment and discharging planning. MHC can take up to 5 interns within this department. Requirements: Applicant must be a Master's level student in a Social Work, Counseling, or Psychology program. Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Ranked one of Tennessee's top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you! Job Title: Care Manager I, Child & Youth (Nashville, TN) Schedule: Mon-Fri, 8a-4:30p Salary: $41,000 (base pay) with additional incentive for language skills and behavioral health experience. Mileage reimbursement available. JOB SUMMARY: Provide comprehensive care management services to children and youth with SED and their families and / or to adults with SPMI. Develop relationships with consumers and assist them in overcoming challenges to live healthy, successful lives in the community. Collaborate with interdisciplinary team and community partners to provide innovative solutions to help consumers achieve their goals. RESPONSIBILITIES: Providing quality consumer care Engage with consumers monthly to assess needs, develop and address care plan goals, and coordinate care. Complete visits with consumers in the community (home, school, court, etc) to evaluate needs and connect with individuals where they are. Address mental health, physical health, social determinants of health, gaps in care, and ED/IP utilization. Provide side by side approach to consumers in evaluating and addressing barriers to engagement in treatment. Assist with referral and linkage to community resources and advocate for consumers whenever necessary. Collaborate with consumers' support system and identify / increase supports when needed. Follow training handouts and policies to ensure consumer care is delivered with utmost quality. Ensure timely and comprehensive documentation as informed by agency policies and procedures. Meet productivity standards as indicated in the policies and procedures. Collaborate with team members and interdepartmentally Actively participate in daily team meetings, coming prepared and ready to connect with team members to share insight, offer innovative solutions, and develop action plans. Follow up with plans developed in meetings. Participate in monthly supervision, coming prepared to discuss caseload, engage in professional development discussions, and receive feedback. Develop and maintain collaborative relationships across departments. Develop and maintain collaborative relationships with community partners. Demonstrates consistently Integrated Care Core Values of connection, innovation, compassion, and integrity. REQUIREMENTS: Bachelor's Degree in a health-related field of counseling, psychology, social work, or other behavioral health field required. Candidates with a bachelor's degree in criminal justice must have fifteen college level semester hours of coursework in behavioral health. Valid Tennessee Driver's License Acceptable Motor Vehicle Report (MVR) Acceptable Criminal Background Investigation Personal Automobile Insurance ABOUT YOU: Team Oriented Recovery Focused Interpersonal Skills Initiative and Follow Through Engagement Time Management and Organization THL Measures Effectively Addressed Meets Program Productivity Standards Timely Documentation Flexible Solution Focused Professional BENEFITS: Mental Health Cooperative offers a full comprehensive benefit plan for you to participate in. The following products are available: Medical Insurance/Prescription Drug Coverage Health Savings Account Dental Insurance Vision Insurance Basic Life and AD&D Insurance Short- & Long-Term Disability Supplemental Life Insurance Cancer Insurance Accident Insurance Critical Illness Insurance 403b - Retirement Plan Calm App for medication and mental health Gym membership discounts Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Ranked one of Tennessee's top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you! JOB SUMMARY: Provide face-to-face and telephone crisis intervention services in the least restrictive manner to people experiencing a mental health emergency. Schedule: PRN availability, day shift, night shifts, and weekday availability. RESPONSIBILITIES: Conduct crisis assessment and crisis intervention services to appropriately address the needs of consumers experiencing a psychiatric emergency. Responding to crisis calls for assessment and intervention in the walk-in center, community, ER's, school's, etc. Clinically assess for the least restrictive alternative to meet the needs of the consumers experiencing a psychiatric emergency. When hospitalization is necessary, make appropriate referrals to facilities equipped to meet needs of the consumers. Make appropriate referrals to Diversion Services to ensure they have necessary clinical information. Actively participate in consult process with supervisory staff when dispositioning cares. Provide follow-up services as indicated in the policies and procedures and as set forth in Title 33. Develop individualized plans to meet needs of consumers in crisis. Respond to requests for face-to-face assessment in a timely manner. Maintain appropriate customer service skills at all times. Assist Triage Counselors in answering and dispositioning incoming calls as needed. Provide telephone counseling when needed. Maintain accurate clinical records and complete documentation within departmental guidelines. Coordinate services as needed with care management teams and provide consultation, as needed, with care management teams. Assist community agencies with information and/or dispositions. Educate community agencies as needed on crisis services as directed by supervisory staff. Assist teammates as needed. REQUIREMENTS: A mental health professional with specialized training in crisis intervention with a minimum of a Master's degree in a related field (counseling, psychology or social work) Valid Tennessee Driver's License Acceptable Criminal Background Investigation and Satisfactory Drug Screen Report Personal Automobile Insurance Position requires the candidate to have a personal vehicle; candidate must be able to respond to crisis calls for assessment and intervention in the walk-in center, within the community, ER's, school's, etc. Cell Phone ABOUT YOU: Interpersonal Skills Demonstrates the ability to work independently to make critical decisions and to work collaboratively as an integral part of a team (crisis team and agency wide team). Assists teammates when needed Has the ability to initiate, develop and maintain effective working relationships with Consumers, families, law enforcement and other referral sources Understands and can use conflict resolution and negotiation skills in order to defuse difficult situations Demonstrates professionalism and empathy with Consumers and referral sources. Assessment and Intervention Skills Ability to evaluate risk factors and potential risk factors during assessments Ability to thoroughly and accurately explain and document assessment and recommended interventions/dispositions Solid working knowledge of the DSM diagnostic guidelines Recovery Focused Utilizes less restrictive alternatives appropriately to address Consumer needs Ability to identify and utilize Consumers natural supports when available. Comprehensive knowledge of community resources and ability to link individuals to appropriate resource Customer Service Internal & external customer service indicative of mutual respect & trust Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Ranked one of Tennessee's top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you! Job Title: Care Management Supervisor, Adult (Nashville, TN) Schedule: Monday to Friday, 8:00 AM-4:30 PM Salary: $51,500 (base pay) with additional incentive for language skills, leadership, and behavioral health experience. Mileage reimbursement available. JOB SUMMARY: Provide leadership, supervision, and support to team of assigned staff that are providing services to consumers enrolled in Tennessee Health Link. RESPONSIBILITIES: Supervise care management teams and provide appropriate clinical and administrative recommendation. Ensure program protocols/policies and procedures are carried out. Conduct planning sessions and meetings with team as required by the Agency and as needed. Coordinate prompt assignments of consumers to care managers and ensure appropriate contact. Promptly address team concerns and work to obtain resolution. Responsible for on-site consulting with Office Coordinator, Program Manager, and Care Managers as needed or assigned. Provide support and consultation for care managers with consumers in crisis situations. Ensure consumers are seen upon admission and discharge from the hospital, diversion services, or residential treatment facilities. Ensure consumer's daily psychiatric, medical, and environmental needs are planned for and coordinated. Review care management documentation to ensure this documentation is individualized and meets consumer's needs and shows medical necessity for continued service. Ensure consumers are provided efficient transitions within the Agency and in the community. Assist care manager with referral and linkage to community resources and advocate for consumers when necessary. Meet regularly with Program Manager and/or Program Director for supervision (individual and/or group). Work closely with team nurse to coordinate care coordination, health promotion, and transitional care activities to ensure outcomes and promotion of overall health. Attend regular Supervisor's meeting. Attend and facilitate team meetings and ensure multi-disciplinary approach. Ensure appropriate documentation for these meetings. Counsel care managers on performance and complete scheduled performance appraisals. Ensure care management staff completes scheduled performance appraisals distributed by Human Resources. Collect and monitor completion of clinical documentation as outlined in Agency policy and procedures, (i.e., hospital, 90-day housing review, etc.). Collect and review all appropriate documentation for payroll and financial reimbursement and submit to Accounting Department in a timely manner. Interpret necessary agency reports, use them to monitor outcomes of assigned care managers as outlined in Agency policy and procedure manual. Provide individual supervision of assigned Care Managers and maintain supervision records in accordance with Agency and BHO standards. Supervision includes but not limited to in-office meetings, ride-alongs, and chart audits. Assist in the hiring of Care Management staff. Ensure timely and appropriate documentation as required by the Agency. Develop and maintain community relations through prompt follow-up with contacts. REQUIREMENTS: Master's degree (M.A., M.S.) in a health-related field preferred. Experience in a mental health setting preferred. Bachelor's level in a health-related field with a minimum of 6 months care management team leader experience or 1+ years of care management tier experience required. Valid Tennessee Driver's License Acceptable Motor Vehicle Report (MVR) Acceptable Criminal Background Investigation Personal Automobile Insurance Transportation That Seats 4 People Cell Phone ABOUT YOU: Leadership Skills Ability to lead by example Motivational skills Timely decision-making and decision-quality skills Coaching/Mentoring skills Building effective teams (creates strong morale, defines success in terms of the whole team, etc.) Accountability Proactive in management of discharge rate for team Proactive in management of rate of staff turnover for team For self and to peers in effort to meet department/agency goals Prioritization Meet deadlines Prepared for meetings Task completion Organization Plan for time off Time Management Self-Disciplined Communication Within team, within department, across departments Ability to get messages across that have the desired effect Verbal and written skills Informing: provided the information people need to know to do their jobs Problem Solving Skills Timely conflict resolution skills Crisis management skills Uses data/logic/methods to solve problems with effective solutions Can identify hidden problems Looks beyond the obvious and doesn't stop at first answers BENEFITS: Mental Health Cooperative offers a full comprehensive benefit plan for you to participate in. The following products are available: Medical Insurance/Prescription Drug Coverage Health Savings Account Dental Insurance Vision Insurance Pet Insurance Basic Life and AD&D Insurance Short- & Long-Term Disability Supplemental Life Insurance Cancer Insurance Accident Insurance Critical Illness Insurance 403b - Retirement Plan Calm App for medication and mental health Gym membership discounts Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Ranked one of Tennessee's top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you! Job Summary: The Family Nurse Practitioner, under physician direction is responsible for performing medical examination, diagnosis of common medical conditions, managing stable phases of chronic illness, coordinating health management and assisting the clinic physician in delivering care to patients. Schedule: Mon-Fri, 8a-4:30p Position Responsibilities: 1. Under physician direction, provides primary care services to clinic patients including prescribing, dispensing or transmitting medications in accordance with standardized procedures and current state regulations. 2. Provides general counseling, guidance and health instructions to individual patients and family members. 3. Participates in the multidisciplinary treatment team meetings as required. 4. Assists in organizing and implementing appropriate quality assurance activities. 5. Seeks supervision from supervising MD as appropriate. 6. Functions as part of a team in the provision of patient-care and performance of daily activities. 7. Performs physical examinations utilizing designated employer examination guidelines. 8. Participate in teaching activities as appropriate. 9. Completes clinical documentation in a timely manner that is consistent with agency standards. Essential Skills and Experience: Satisfactory completion of a formal Nurse Practitioner Training Program Knowledge and understanding of the consumer group(s) served. Essential Requirements for the Position: Valid Tennessee Driver's License Acceptable Criminal Background Investigation Cell Phone Core Competencies: Clinical Skills · Obtains up to date thorough knowledge of psychiatry and psycho- pharmacology · High level of communication skills with consumers · Familiarization with current journals and other published information Communication · Ability to communicate with different levels of consumers and co-workers · Good ability to do written evaluations Time Management/Organization · Meet deadlines · Prepared for meetings · Progress Notes and Verbal Orders are entered timely · Plan PTO in advance · Flexibility to adapt to different clinical settings when needed (Routine, Urgent, Emergent) Reporting to this Position: Registered Nurse Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Work environment: The noise level in the work environment is usually moderate. BENEFITS: Mental Health Cooperative offers a full comprehensive benefit plan for you to participate in. The following products are available: Medical Insurance/Prescription Drug Coverage Health Savings Account Dental & Vision Insurance Basic Life and AD&D Insurance Short- & Long-Term Disability Supplemental Life Insurance Cancer Insurance Accident & Critical Illness Insurance 403b - Retirement Plan Calm App for medication and mental health Gym membership discounts Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Ranked one of Tennessee's top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you! The Hospital Engagement Specialist fosters the relationship between area hospitals and MHC. This position acts as a bridge to bring Consumers into MHC services directly from the hospital. The Hospital Engagement Specialist works to ensure Consumers are connected to the right serve at the right time. Job Title: Hospital Engagement Specialist Schedule: Monday -Friday, 8:00am-4:30pm JOB SUMMARY: The Hospital Engagement Specialist fosters the relationship between area hospitals and MHC. This position acts as a bridge to bring Consumers into MHC services directly from the hospital. The Hospital Engagement Specialist works to ensure Consumers are connected to the right serve at the right time. RESPONSIBILITIES: Work with area hospitals to identify Consumers who need MHC services. Identify appropriate services based on hospital discharge paperwork, face to face, and telephonic meetings. Provide education and marketing to area hospitals about MHC services. Travel to satellites to provide education to staff as needed. Create and foster relationships with area hospital staff, discharge planners, and administration. Track quality improvement data as outlined by Director. Track engagement data as outlined by Director. Summarize quality improvement and engagement data as needed and present to MHC leadership. Review ER utilization and inpatient hospitalization reports to identify Consumers needing MHC services. Develop relationships with local Emergency Rooms in order to collaborate on admission of high utilizers of emergency services. Attend and participate in agency multidisciplinary team meetings as needed. Represent the Agency with visitors learning about the agency model. Responsible for attending all mandatory in-services, continuing education and annual health requirements. Comply with all Corporate Compliance policies, practices and procedures. Report all unethical activities to supervisor, Corporate Compliance Office, Values Hotline number or Human Resource Director Comply with all OSHA and safety policies, practices, and procedures. Report all unsafe practices or accidents to supervisor, Safety Supervisor and/or OSHA Coordinator. Will be compliant with the relevant regulations concerning the privacy and security of consumer's protected health information (PHI) as established by the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Participate in proactive team efforts to achieve departmental and company goals. Perform other duties as assigned. Provide leadership to others through example and sharing of knowledge/skill. Follow all policies and procedures set by the Agency. REQUIREMENTS: Master's Degree in a health-related field of counseling, psychology, or social work. Valid Tennessee Driver's License Acceptable Motor Vehicle Report (MVR) Acceptable Criminal Background Investigation Personal Automobile Insurance Cell Phone BENEFITS: Mental Health Cooperative offers a full comprehensive benefit plan for you to participate in. The following products are available: Medical Insurance/Prescription Drug Coverage Health Savings Account Dental Insurance Vision Insurance Basic Life and AD&D Insurance Short- & Long-Term Disability Supplemental Life Insurance Cancer Insurance Accident Insurance Critical Illness Insurance 403b - Retirement Plan Calm App for medication and mental health Gym membership discounts Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Ranked one of Tennessee's top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you! Provide outreach in the community to individuals experiencing homelessness. Support, link, and refer homeless individuals to services and resources as appropriate in their community. JOB TITLE: Outreach Specialist, Homeless Services (Nashville, TN) SCHEDULE: Monday-Friday, 8:00am-4:30pm SALARY: $38,600 (base pay) with additional incentive for language skills and behavioral health experience. Mileage reimbursement available. JOB SUMMARY: Provide outreach in the community to individuals experiencing homelessness. Support, link, and refer homeless individuals to services and resources as appropriate in their community. RESPONSIBILITIES: Able to reliably work independently with minimum structure and supervision. Able to approach and effectively work with homeless individuals in all types of settings. Provide on-going outreach and in-reach to homeless individuals on the streets, in encampments, shelters, and other living situations. Advocate for homeless consumer's needs to be met. Refer consumers to appropriate services. Follow-up with consumers and other agencies to ensure consumer needs have been addressed. Re-engage or re-establish contact with consumers who have not followed-through on necessary services. Develop rapport with homeless individuals in order to assess and assist with their needs. Research and be familiar with available resources and share resources with appropriate staff. Monitor transition of consumers into follow-up/referral services such as case management, housing, financial, medical, etc. Respond to consumer's crisis situations as needed by developing plans and interventions through collaboration with case management and Emergency Psychiatric Services. Develop and maintain relationships with other homeless agency staff to facilitate teamwork among the homeless service community. Provide assistance to shelter staff and homeless case managers to assist with any problems or day-to-day issues. Consistently treat consumers and co-workers with respect. Work within team environment within the organization. Ensure timely and appropriate documentation as required by organization including: notes, activity logs, HMIS, discharge forms, etc. Maintain professional and ethical behavior at all times. Develop and maintain community and MHC inter-departmental relations including prompt follow-up with all contacts. Maintain consumer's confidentiality at all times. Coordinate & assist with scheduling and implementation of mobile clinic as needed; including prompt documentation & follow up with CM's, nurses, and providers. Transport consumers as needed to assist in linking to resources. Participate in community coordinated events, campaigns, and initiatives as deemed appropriate by Program Manager. Collaborate with other agencies. Attend annual PATH network meeting. Attend and participate in community outreach meetings as deemed necessary by Program Manager and/or Supervisor/Team Leader. REQUIREMENTS: Minimum of a bachelor's degree in social work, counseling, or related social service field or two (2) years of related experience. Internships and volunteer work may be counted for experience. Proof of all required credentials shall be submitted upon request of the State. Valid Tennessee Driver's License Acceptable Motor Vehicle Report (MVR) Acceptable Criminal Background Investigation Personal Automobile Insurance “F” Endorsement Cell Phone ABOUT YOU: Engagement Focused Courteous, friendly, professional Focused on consumer and family needs during meetings Listens well Knowledgeable of services offered by the agency Communicates effectively with consumers, families, community partners, and staff Ability to connect consumers and families to services based on individual's needs Recovery Focused Documentation reflects quality service Tolerance/patience to work through difficult situations Side-by-side philosophy Individualized care Time Management/Organization Meets deadlines Prepared for meetings Rapid response in meeting with consumers upon intake completion Documentation is entered in a timely manner Plans for time off Prioritizes well Self-Disciplined Flexible Integrity and Trust Honesty Professionalism Dependability Strong follow-through Approachability Engagement skills Crisis management skills Ability to give and accept feedback Ability to work with other departments Understanding and empathetic REPORTING TO THIS POSITION: None PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Work environment: The noise level in the work environment is usually moderate. BENEFITS: Mental Health Cooperative offers a full comprehensive benefit plan for you to participate in. The following products are available: Medical Insurance/Prescription Drug Coverage Health Savings Account Dental Insurance Vision Insurance Basic Life and AD&D Insurance Short- & Long-Term Disability Supplemental Life Insurance Cancer Insurance Accident Insurance Critical Illness Insurance 403b - Retirement Plan Calm App for medication and mental health Gym membership discounts Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Ranked one of Tennessee's top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you! Scope of Work: Advanced Practice Provider (NP/PA) or Physicians on Flourish Health Clinic Key Responsibilities: Flourish Health Clinical Service Delivery 1. Provide direct medical care across the mobile clinic service lines including: Acute care (e.g., minor infections, musculoskeletal issues, wound care, etc.) Primary Care Services (e.g., hypertension, diabetes, COPD) Preventative care services (e.g., screenings, administration of immunizations) Perform medical evaluations, diagnoses, and treatments according to mobile clinic protocols Provide or oversee point-of-care testing (e.g., glucose, A1C, lipid panels, rapid HIV/HCV, COVID/influenza) Dispense medications Prescribe and monitor pharmacologic therapies, including non-opioid pain management and SUD-related therapies Participate in overdose response and provide naloxone as clinically indicated Collaborate in behavioral health and crisis intervention efforts, including initial assessments and referrals Lead or co-lead interdisciplinary care discussions with staff and healthcare professionals on units and students Assist in developing and reviewing clinical treatment protocols and patient care workflows Ensure accurate documentation of all patient encounters and clinical services in the EMR Participate in training and mentorship of student, residents, and fellows in clinical care Assist in maintaining inventory and regulatory compliance for clinical and medication services Support monitoring of clinical service metrics and patient outcomes 2. Harm Reduction & Substance Use Disorder (SUD) Best Practices Deliver patient-centered care grounded in harm reduction and trauma-informed practices Administer or supervise naloxone distribution, fentanyl test strip education, and safer use counseling Support screening and referral for MAT (medication-assisted treatment) and behavioral health services Serve as a clinical lead in implementing evidence-based harm reduction approaches in mobile workflows Participate in training and mentorship of student and resident learners on stigma reduction and culturally responsive care Provide clinical feedback and recommendations during program evaluation and CQI processes Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Ranked one of Tennessee's top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you! Job Title: Primary Health Coordinator (Columbia, TN) JOB SUMMARY: Provides care coordination services to consumers involved with severe and persistent mental illness who also have serious physical health care issues. RESPONSIBILITIES: Work within a team environment agency-wide and in partnership with physical healthcare providers and specialists. Responsible for attending all required trainings, including Wellness Group training to potentially facilitate wellness groups for the agency. Assist teams in identifying and making referrals to IHC. Identify and share with staff community resources that foster improved physical health. Educate consumers, family, and natural supports of diagnosis, prognosis, and necessary or recommended interventions. Accompany and/or transport consumers to provider or specialist appointments, including attending initial appointments. Transport or schedule transportation for consumers to attend appointments, as necessary. Provide medication management through the delivery of medications. Develop logs or tracking mechanisms needed to monitor symptoms, interventions, and successes (i.e. medication logs, nutritional logs). Coordinate care with both mental health and physical health care providers and specialists. Ensure appropriate documentation is available regarding conservatorship, power of attorney, and/or advance directives. Verify insurance and coordinate with insurance payors. Assist in helping CM teams with understanding the appropriate use of the ER. All duties associated with Care Manager I. REQUIREMENTS: Bachelor's Degree in a health-related field of counseling, psychology, social work, or other behavioral health field. Candidates with a Bachelor's degree in criminal justice must have fifteen college-level semester hours of coursework in behavioral health. Valid Tennessee Driver's License Acceptable Motor Vehicle Report (MVR) Acceptable Criminal Background Investigation Personal Automobile Insurance Transportation That Seats 4 People ABOUT YOU: Team Oriented Attend team meetings Participate in team meetings Assist other care managers as needed Aware of the role they play on the team Can diffuse even high-tension situations comfortably Recovery focused Individualize service plans Progress notes reflect quality service All domains are addressed with each consumer as needed Joint Commission Competencies: Demonstrates effective communication skills with family members or other collateral contacts involved in consumer care. Engages effectively with the consumer and family, utilizing the best practice standards and the consumer's level of care. Progress notes are timely, thorough, and follow best practices. Documentation is linked to care plan goals. Treatment plans contain clear, measurable goals/training steps that are relevant to the consumer's unique needs. Assessments completed timely and accurately as applicable (examples include: PRAPARE, DLA, CANS, Columbia Suicide Risk and Severity). Maintains professionalism within meetings and when representing the agency in the community. Advocates for consumer needs to improve or maximize their daily functioning. Demonstrates effective communication skills with supervisor, team members, and other agency employees. BENEFITS: Mental Health Cooperative offers a full comprehensive benefit plan for you to participate in. The following products are available: Medical Insurance/Prescription Drug Coverage Health Savings Account Dental Insurance Vision Insurance Pet Insurance Basic Life and AD&D Insurance Short- & Long-Term Disability Supplemental Life Insurance Cancer Insurance Accident Insurance Critical Illness Insurance 403b - Retirement Plan Calm App for medication and mental health Gym membership discounts Mental Health Cooperative embraces inclusion, diversity, and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal-opportunity employer and does not discriminate based on race, nationality or religion.

Ranked one of Tennessee's top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you! Answer incoming calls to the Crisis Department, determine the nature and necessary response to the calls, and route the calls to the appropriate team. Job Title: Triage Counselor (Nashville, TN) Schedule: Thursday, Friday, Saturday: 6:30pm - 7:00am JOB SUMMARY: Answer incoming calls to the Crisis Department, determine the nature and necessary response to the calls, and route the calls to the appropriate team. RESPONSIBILITIES: Provide telephone counseling to consumers, their families and other concerned persons involving a psychiatric emergency. Assess for a response to the scene by the Crisis Counselor. Maintain accurate records and adhere to confidentiality requirements. Link client to appropriate community resources. Enter information into computer systems. Assist community agencies with information and/or disposition. In consultation with Crisis Counselors, triage cases in order to determine priority of each call that will require a face-to-face encounter. Provide assistance to callers on the Statewide Line and ensure that callers get routed to appropriate team for assistance. Provide follow-up calls to consumers seen in crisis as set for in Title 33. Maintain appropriate customer service skills at all times. Assist in gathering information and providing assistance on walk-in cares in the Crisis department. Assist teammates as needed. Attend staff meetings. Assist in training new staff as appropriate. REQUIREMENTS: A mental health professional with specialized training in crisis intervention and a minimum of a bachelor's degree in a related field (counseling, psychology, social work) and one-year mental health experience. Valid Tennessee Driver's License Acceptable Motor Vehicle Report (MVR) Acceptable Criminal Background Investigation Personal Automobile Insurance ABOUT YOU: Interpersonal Skills Demonstrates the ability to work independently to make critical decisions and to work collaboratively as an integral part of a team (crisis team and agency wide team) Assists teammates when needed Has the ability to initiate, develop and maintain effective working relationships with Consumers, families, law enforcement and other referral sources. Understands and is able to use conflict resolution and negotiation skills in order to defuse difficult situations Demonstrates professionalism and empathy with Consumers and referral sources Assessment and Intervention Skills Ability to evaluate risk factors and potential risk factors during triage assessments Ability to thoroughly and accurately explain and document triage assessment and plan of action for each triaged call Demonstrates comprehensive knowledge of community resources and utilizes knowledge to assist Callers Customer Service Internal and external customer service indicative of mutual respect & trust Joint Commission Competencies: Consumer Engagement - establishes and maintains a therapeutic relationship via effective, appropriate communication and behaviors with consumers. Suicide Specific Triage Assessments - use of C-SSRS and suicide specific assessment. Appropriate use of Therapeutic Options De-escalation and Restraint. Appropriate Triage Disposition for supported by clinically based rationale. Professional and complete communication and coordination of care. Appropriate use of Therapeutic Options De-escalation. Actively participates in consultation process. Maintain timely availability for calls through appropriate logging in and logging out. Establish further care by scheduling and completing follow up calls. Complete all clinical documentation in specified time periods. Complete all Crisis Management System documentation in a timely manner. Demonstrates ability to work independently to make critical decisions and to work collaboratively as an integral part of a team. Demonstrates appropriate infection prevention and control through proper hand hygiene. Demonstrates evidenced informed practice related to substance use disorders. Demonstrates evidenced informed practice related to clinical care of children and youth. Reporting to this Position: None Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Work environment: The noise level in the work environment is usually moderate. BENEFITS: Mental Health Cooperative offers a full comprehensive benefit plan for you to participate in. The following products are available: Medical Insurance/Prescription Drug Coverage Health Savings Account Dental Insurance Vision Insurance Basic Life and AD&D Insurance Short- & Long-Term Disability Supplemental Life Insurance Cancer Insurance Accident Insurance Critical Illness Insurance 403b - Retirement Plan Calm App for medication and mental health Gym membership discounts Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.