FACT Lite Case Specialist
Mental Health Resource Center job in Jacksonville, FL
Job DescriptionBenefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Benefits/Perks
Medical, Dental, and Vision Insurance
Life Insurance
Disability Insurance
403b
PTO
Paid Holidays
Flexible Spending Account
Employee Assistance Program
Company Overview
Mental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community such as 24-hour emergency services, inpatient psychiatric services for children, adolescents, and adults as well as outpatient services such as medication management, case management, and counseling.
Job Summary
This is an ideal opportunity for an individual who enjoys working in a team atmosphere and is dedicated to providing both behavioral health care and social services to the individuals we serve in the community.
This program operates on the Linking, Advocating, Transitioning, & Recovery Support (LATRS) service model as defined in DCF Guidance 36. FACT Lite uses a multidisciplinary approach to deliver care to adults with serious mental illness (SMI) by providing mental health rehabilitation interventions and supports necessary to assist participants to achieve and maintain rehabilitative, resiliency, and recovery goals. FACT Lite also provides clinical case management and recovery support that promotes continuity of care and ease of service access until a full transition to community-based care is optimal.
Services provided to individuals served by the FACT Lite Program include, but are not limited to: case management; care coordination; medication oversight and support; psychoeducation regarding mental health challenges and treatment options; assistance and support in addressing health care needs; life skills development; support with furthering education or gaining employment; and working closely with individual families or other natural supports.
Most of a FACT Lite team member's day is spent in the community completing many of the above duties. Only about 25% of their time is spent in the office. Company vehicles are available, however members of the FACT Lite team also need to use their personal vehicles to provide services and are eligible for reimbursement for mileage.
The FACT Lite team operates Monday through Friday from 8:00 am to 5:00pm. Team members rotate providing crisis on-call coverage after normal business hours, on the weekends and holidays.
Responsibilities
Provides treatment, rehabilitation, and support services in accordance with DCF Guidance 36 Linking, Advocating, Transitioning, & Recovery Support (LATRS) Florida Assertive Community Treatment (FACT), Tier 2
Assures the accuracy, completeness and confidentiality of clinical records
Provides initial and ongoing assessments and evaluations and completes portions of the comprehensive assessment as assigned
Advocates for individuals served by the program to ensure acquisition of necessary social services to include activities of daily living, including medical, dental, legal, housing, and entitlements and monitors and evaluates the effectiveness of the service and the persons satisfaction
Provides assistance with activities of daily living, transportation, communication, social and interpersonal relationship skills
Provides education related to symptoms, medications, and mental health issues.
Provides service coordination for an assigned group of individuals which includes monitoring process made towards goals and objective and developing, writing, implementing, evaluating and revising the recovery plan in partnership with the individual and other providers.
Qualifications
Bachelors degree in a behavioral science field, with preference for individuals also credentialed as a Certified Recovery Peer Specialist (CRPS).
Previous experience working with adults with severe and persistent mental illness (i.e. schizophrenia, bipolar disorder, borderline personality disorder) is required.
Each member of the FACT Lite team must meet MHRC/RBHS vehicle driver requirements, including a valid Florida Driver's License, automobile insurance coverage equal to or exceeding 50,000/100,000/50,000 split limits, and no more than eight points on their license for any combination of violations.
The FACT Lite Case Specialist position requires individual and group interaction with persons who have a serious and persistent mental illness in their home environment, a closed office, hospital, nursing home and/or locked unit.
The FACT Lite Case Specialist needs to be able to make sound decisions independently on a daily basis, including but not limited to recognizing emergencies and life threatening situations and responding appropriately.
Strong communication skills are essential and this individual must be able to interact appropriately with internal and external customers, including families, caregivers, community service providers, supervisory staff and other department professionals.
Each FACT Lite team member contributes to the completeness and confidentiality of clinical records by ensuring documentation, paperwork and system entries meet internal and external guidelines for content, accuracy and timeliness.
Working knowledge of Microsoft Office Programs, email, and the use of the Internet is required.
Position Details
Monday through Friday (rotating on-call for after hours, weekends, and holidays)
Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers.
Quality Coach
Mental Health Resource Center job in Jacksonville, FL
Job DescriptionBenefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Benefits/Perks
Medical, Dental, and Vision Insurance
Life Insurance
Disability Insurance
403b
PTO
Paid Holidays
Flexible Spending Account
Employee Assistance Program
Company Overview
Mental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community such as 24-hour emergency services, inpatient psychiatric services for children, adolescents, and adults as well as outpatient services such as medication management, case management, and counseling.
Job Summary
The Quality Coach is responsible for assisting programs with integrating certified community behavioral health clinic (CCBHC) standards into service delivery including integration of Measurement-Based Care (MBC) and Evidence-Based Practice (EPBs) strategies. This includes helping staff to understand the use of standardized tools, how to integrate findings into treatment planning, coordinating services provided by Designated Collaborating Organizations (DCOs), and compliance with regulatory requirements.
Responsibilities
Provides side-by-side assistance to help staff navigate the (electronic health record) EHR documentation requirements to ensure MBCs and EPBs are documented and used for treatment planning and the delivery of services.
Becomes proficient in the Electronic Health Record system and serves as a resource for staff in problem solving, pulling reports, and documenting CCBHC activities in accordance with CCBHC standards.
Conducts fidelity and outcome audits on program services. Provides audit findings to appropriate supervisor(s).
Tracks engagement of individuals in services and ensures individuals not served in a program are closed in the EHR.
Monitors and tracks service provision to individuals seeking services.
Monitors and assists staff to ensure inclusion of CCBHC standards into service delivery.
Implements improvement activities to increase use of and documentation of MBCs and EPBs and documentation of CCBHC requirements.
Oversees integration of DCO services into service delivery.
Identifies staff training needs based on documentation, patient record reviews and data tracking. Makes appropriate recommendations.
Attends trainings, in-service sessions and staff meetings.
Qualifications
In order to be considered, candidates must have a Bachelors degree in social work or a related Human Services field from an accredited university or college (a related Human Services field is defined as one in which 30 hours of course work includes the study of human behavior and development) required and two years of experience working in the behavioral health field.
OR
Masters degree in counseling, social work, psychology, criminal justice or a related Human Services field and one year of experience working in the behavioral health field.
Experience working with adults experiencing serious mental illness is preferred.
Experience completing quality improvement or performance improvement projects preferred.
Experience working with electronic health records preferred.
Proficiency in Microsoft Office Programs, Excel, Outlook, and the use of the Internet.
Must demonstrate proficiency in the MHRC Electronic Health Records (EHR) and Patient Information System demonstrated within three months of employment.
Strong communication skills are essential and this individual must be able to interact appropriately with internal and external customers, including staff, supervisory staff, surveyors, auditors, SAMHSA staff, and other stakeholders and reviewers.
Position Details
This position is a Full Time Days position.
Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers.
Customer Service Representative
Miami, FL job
CUSTOMER SERVICE REPRESENTATIVE
Reports To: RESIDENTIAL MANAGER
The Customer Service Representative will be the liaison between the agency and its current and potential clients. This role will be able to accept ownership for effectively solving customer service issues, complaints, and inquiries, keeping customer satisfaction at the core of each call or inquiry.
Essential Duties and
Responsibilities:
Manage large amounts of inbound and outbound calls in a timely manner
Schedule appointments for all agency departments
Confirm client appointments and collect copays when necessary
Ensuring all no-show clients are contacted daily
Ensuring clients from the waitlist is being contacted
Follow communication “scripts” when handling different topics
Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to assist clients with other services that may be to their benefit
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in Credible in a comprehensible way
Complete all assigned training courses to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets.
Manage receptionist duties as required.
Qualifications: To successfully perform in this position, the employee must be able to execute each duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions.
Education and Experience:
High School diploma or GED required.
Skills:
Must be bilingual (English and Spanish)
Must be detailed-oriented and highly organized
Must be flexible and adapt well to change
Must have the ability to multi-task effectively
Customer service oriented
Excellent oral, and written communication skills
Excellent interpersonal skills
Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written or oral form.
Physical demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee will have to sit and stand for indefinite periods of time. The employee may occasionally be required to lift and/or move up to fifteen pounds.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation will be made to enable employees with disabilities to perform the essential functions. Most of the work is in a climate-controlled facility. The noise level varies from quiet to moderate to loud. At times the manager may have to drive in less than favorable conditions.
Auto-ApplyTelehealth Administrator on Call, Remote
Remote or Cincinnati, OH job
Job Address:
10123 Alliance Road, Suite 320 Blue Ash, OH 45242
PHP Telehealth Administrator on Call
PHP Telehealth Administrators on Call have a passion for providing remote administrative, clinical triage, and care coordination support for the PHP Telehealth provider team, as well as seniors and other residents in a variety of healthcare settings that can include, but are not limited to, skilled nursing facilities, assisted living, and independent living communities, etc. They deliver support in a high touch, person-centered care model and collaborate with the interdisciplinary team to ensure that all residents receive the right care, at the right time.
JOB SUMMARY:
The CommuniCare Family of Companies currently owns/manages numerous World-Class nursing and rehabilitation centers, specialty care centers, and assisted living communities throughout Ohio, Indiana, Missouri, Pennsylvania, Maryland, Virginia, and West Virginia. We have a single job description at CommuniCare, “to reach out with our hearts and touch the hearts of others". Through this effort we create “Caring Communities” where staff, residents, clients, and family members care for and about one another. When combined with our highly professional and competent staff and efficient and effective systems, this results in a warm, loving environment where our residents become part of the family and enjoy a higher quality of care.
Personalized Health Partners (PHP) is the medical practice arm for the CommuniCare Family of Companies. The Administrator on Call would directly support both the PHP Telehealth provider group as well answering calls for triage from our other telehealth use cases outside of the Skilled Nursing and Assisted living environments. The goal of the Administrator on Call is to support the Telehealth provider team as well as our patients to increase wellness, prevent illness, improve clinical outcomes and focus on customer experience and satisfaction.
PRIMARY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS:
Duties of all PHP Telehealth Administrators on Call
Coordinate with telehealth providers to ensure appropriate patients receive telemedicine services.
Communicate with onsite nursing teams to ensure all clinical needs are coordinated
Oversee provider queue in Never Alone
Support technical issues that arise for telehealth provider team
Monitor EMR to triage routine clinical lab requests, routine imaging results, notifications, etc. that result after hours.
Maintain timely documentation of encounters with facility nurses in the EMR
Record information directly into CRM system
Connect patients that need to be seen acutely by an in-house provider the next day with Central Scheduling
Answer and triage calls from Never Alone use cases outside of the SNF use case
Provide health education
Provide an excellent customer experience to foster high customer satisfaction/retention
Practice ethically and in accordance with the Scope and Standards of Practice of their profession and Board Certification.
Follow all state and federal regulations, guidelines, and laws
Additional duties of PHP Telehealth Administrator on Call
Collaborate with telehealth provider group
Participation in monthly staff meetings
During downtime there may be some additional project related work related to the development of protocols, initial quality review of previous encounters, or projects to be defined as the role evolves.
EDUCATION and QUALIFICATION:
Required:
Must have valid RN license
Must be willing to be licensed in the 6 states served (Indiana, Ohio, Pennsylvania, Maryland, Virginia and West Virginia)
Strong clinical assessment and medical triage skills, with the ability to prioritize care.
Excellent customer service skills, with the ability to collaborate effectively with patients and healthcare teams.
Strong critical thinking and problem-solving abilities to manage a wide range of scenarios.
Ability to provide care and guidance to both direct-to-consumer clients and healthcare organizations.
Compassionate and empathetic approach to patient care.
Good technology aptitude. Accurate and efficient in typing.
Must be able to work independently and manage time efficiently in a remote environment.
Flexibility to work various shifts, including evenings, weekends, and holidays.
Preferred Qualifications:
Training or clinical experience in geriatrics, primary care/internal medicine and/or ED or urgent care
Minimum of 3-5 years of clinical experience in acute care, emergency, or primary care settings.
Be open to professional development through training, obtaining certifications if necessary, and attending team meetings
Experience working in a collaborative healthcare setting to drive positive outcomes and achieve goals
Training or experience in outpatient primary care setting
JOB SKILLS:
Must have strong oral and written communication skills
Must be detail oriented with an ability to work well both independently and in a team setting
Exhibit a customer service approach with teams and residents
Strong time management skills required. Must be able to prioritize and adhere to competing deadlines while achieving goals
PHYSICAL REQUIREMENTS
Works remotely with a flexible work schedule
#LI-Remote
Auto-ApplyGrant Research and Acquisition Intern
Remote or Florida job
We are seeking a highly motivated and detail-oriented Unpaid Grant Research and Acquisition Intern to join our growing team. This is an excellent opportunity for an individual interested in gaining hands-on experience in non-profit development, grant writing, and the mental health sector. The intern will play a crucial role in identifying funding opportunities and supporting our efforts to secure grants that will expand our services and reach.
About the role
This role is an Unpaid Grant Research and Acquisition Internship with Consciousabraxas
The Grant Research and Acquisition Intern gain hands-on experience in grant writing and the mental health sector.
The Grant Research and Acquisition Intern will play a crucial role in identifying funding opportunities and supporting our efforts to secure grants that will expand our services and reach.
Responsibilities:
Conduct comprehensive research on potential grant opportunities from foundations, corporations, and government agencies that align with our mission and programs.
Assist in the preparation and submission of grant applications, including drafting proposals, collecting supporting documents, and ensuring all requirements are met.
Maintain a database of grant opportunities, application deadlines, and submission statuses.
Help develop and refine grant-seeking strategies.
Collaborate with various internal teams to gather necessary information for grant proposals.
Assist with other fundraising and development tasks as needed.
Qualifications:
Currently enrolled in or a recent graduate of a Bachelor's or Master's program in a relevant field (e.g., Public Health, Non-Profit Management, English, Communications, Social Work, Psychology).
Strong research and analytical skills.
Excellent written and verbal communication skills.
Exceptional attention to detail and organizational abilities.
Ability to work independently and as part of a team in a remote environment.
Passion for mental health advocacy and telehealth services.
Experience with grant research or writing.
Benefits of this Internship:
Gain valuable experience in grant research, proposal writing, and non-profit development within a dynamic telehealth environment.
Opportunity to contribute to a mission-driven company making a real impact on mental health access.
Flexible remote work schedule.
Mentorship and professional development opportunities.
Networking opportunities within the mental health and non-profit sectors.
Consciousabraxas is an equal opportunity organization and value diversity. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Home-Based Educators
Remote or Glendale, CA job
Who We Are
Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and support. Our team of more than 2,000 employees speak 22 languages and are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults.
Pacific Clinics Head Start and Early Head Start programs provide free early education and childcare for children from birth to age five and prenatal and parenting support for eligible families.
Who We Serve
Pacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal eligible individuals and families throughout Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura Counties.
Pacific Clinics Head Start and Early Head Start programs provides services in center-based, home base and family child care provider homes, regardless of income. We teach children how to share emotions in a healthy way.
What We Offer
The initial compensation for this position ranges from $22.72 - $24.05 per hour.
We Offer Medical, Dental & Vision benefits, retirement options, Flex Spending, EAP, and more!
Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve
Benefits eligibility starts on Day 1!
POSITION SUMMARY:
The Home Educator is responsible for education, case management, and family advocacy to families in an assigned caseload by providing and linking families to comprehensive services including home visits and socialization activities. This position works with typically developing children and children with disabilities.
ESSENTIAL DUTIES AND RESPONSIBILITES:
Provides each family on caseload with weekly 90-minute home visits in compliance with Head Start Performance Standards.
Provides family-centered services that facilitate child development, support parental roles and promote self-sufficiency.
Plans and provides a developmentally and linguistically appropriate curriculum and experiences in a manner appropriate to the ages, languages and cultures of children served.
Implements home-based education lesson plans and weekly programs for each family in accordance with each child's need, based on a method of observing and recording children's interests and current levels of functioning.
Assists families to support social and emotional development and provide positive guidance and discipline.
Ensures a well-run, purposeful program responsive to participant needs.
Screens, observes and documents children with parents as required.
Ensure an appropriate written Transition Plan for all children, six months before their third birthday; provide parents with training and information.
Works with the parent to develop an individual plan for her/his child to include goal setting based on identified needs, and activities to meet established goals (outcomes).
Schedules weekly home visits with families as required and on an as-needed basis and documents these events. Plans and carries out twice-a-month socialization experiences.
Assists parents to establish and maintain a safe, healthy learning environment for children that is positive, developmentally appropriate and experientially based.
Submits monthly progress reports to the supervisor as scheduled.
Submits monthly bills and reports to the corporate office in a timely manner.
Gathers and maintains individual, family and socialization data for documentation, ongoing assessment, evaluation and recordkeeping for successful individual and program planning.
Involves parents in the educational activities of the program:
to emphasize their role as the principal influence on the child's education and development; and
to assist parents to increase their knowledge, understanding, skills and experience in basic child development.
Serves as a single point of contact in assisting families in obtaining the services and resources needed.
Works as a team member with the other education staff, parents and Parent Committee members to develop a home-based curriculum that is meaningful and meets the individual and program needs.
Responsible for the weekly preparation of family curriculum plans, which includes objectives to be developed with parents.
Reports to work on time and maintains reliable and regular attendance.
Responsible for understanding Head Start Performance Standards and local childcare licensing regulations.
Models Pacific clinics' approach, mission and core values in all communication and correspondence.
Communicates effectively in a culturally competent and diverse consumer population and promotes favorable interaction with managers, co-workers and others.
Performs other duties as assigned.
QUALIFICATIONS/SKILLS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
ORGANIZATIONAL RELATIONSHIPS/INTERACTION:
Initiate and maintain professional interactions and communication with Clinic's employees and/or others.
EDUCATION and/or EXPERIENCE/POSITION REQUIREMENTS:
A.A./A.S. Degree in Child Development, Early Childhood Education (ECE), or related degree required, B.A./B.S. Degree preferred.
Must have some coursework in social work, human services, family services, and/ or counseling.
Must have knowledge and experience in Child Development, and early childhood education.
Knowledge in the following areas: the principles of child health, safety and nutrition; adult learning principles; and family dynamics.
Must maintain DOJ, FBI, and Child abuse Index Clearance
Must possess a current Pediatric CPR and First Aid Certification
Demonstrated ability to work in Windows environment (including Word and Excel).
Must possess a valid California driver's license and maintain an insurable driving record under the Clinics' liability policy.
Attends all required training and workshops that includes but is not limited to 15 hours of classroom focused professional development and methods that comply with applicable State and local laws for identifying and reporting child abuse and neglect.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Occasional need to provide gentle physical restraint to children.
May be required to lift up to 40 pounds.
Some exposure to communicable diseases.
Noise level in work environment may be moderate to loud.
Travel/overnight many be required associated with attendance at conferences, meetings and other duties.
Work is typically performed in a classroom setting and some office work required.
Some evenings and weekend work may occasionally be required for events such as home visits, parent teacher-conferences, Parent Committee meetings, and social and community events.
Work typically takes place in the home of Head Start/ Early Head Start families in various neighborhoods and with varying housing conditions. Some work in an office and community settings for the socialization experiences are also locations where work is conducted.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and outside weather conditions. The noise level in the work environment is usually moderate. Local business travel is required.
SITE SPECIFICS:
A review of this description has excluded the marginal functions of the position that are incidental to job performance of the fundamental job duties. All duties and requirements are essential job functions.
This job description in no way states or implies that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by his or her Manager and/or Supervisor.
Psychiatrist (MD)
Remote or Weston, FL job
Key Responsibilities
• Conduct psychiatric evaluations, assessments, and medication management via telehealth platforms.
• Develop individualized treatment plans in collaboration with therapists and mental health counselors.
• Provide clinical guidance on complex mental health cases.
• Maintain accurate documentation in the Electronic Health Records (EHR) system.
• Work with Medicaid and commercial insurance clients, ensuring compliance with insurance requirements.
• Collaborate with a multidisciplinary team to provide integrated, patient-centered care.
• Stay up to date with best practices in psychiatry and telehealth regulations.
Qualifications
• MD or DO degree from an accredited medical school.
• Board-certified in Psychiatry (ABPN).
• Active medical license to practice in the required state(s).
• Experience in telehealth and virtual psychiatric care.
• Experience with Medicaid and commercial insurance credentialing is a plus.
• Strong communication and interpersonal skills to engage with clients in a virtual setting.
• Comfortable working in a remote, tech-driven environment.
Why Join Us?
Flexible telehealth schedule - work from home.
Competitive compensation.
Opportunity to work with a multidisciplinary mental health team.
Support with credentialing and billing.
Make a real impact by providing accessible mental health care to those in need.
This is a part-time position, requiring approximately 15 hours.
Interested candidates, please submit your resume and proof of licensure.
Security Officer
Fort Pierce, FL job
Full-time Description
We're looking for a highly competent security officer to join our team to monitor the premises and protect our valued staff, visitors, clients, and inventory. Part time weekends, 12 hours Saturday and 12 hours Sunday. Our ideal candidate will have 3 years prior experience as a security officer or guard, as well as training in self-defense and first aid.
He or she will have a sharp eye with quick reaction time in the detection of any suspicious or criminal behavior, and prevention of theft or vandalism. Although you'll be working under the direct supervision of our security coordinator, we will rely upon you for the protection, safeguarding and security of assets, personnel, clients, visitors, and other people and property on our grounds.
Objectives of this Role
Ensure a safe environment through a team effort of diligent active patrol, strict access control, monitoring, and equipment control
Be visible and observant at all times, greeting staff, guests, and vendors in a courteous and attentive manner
Respond immediately to distress calls, panic alarms, and emergency calls for disorderly conduct, disruptive persons, and incidents swiftly and appropriately
Maintain the company's reputation with professionalism and legal compliance
Collaborate with other security officers for effective protection and coverage
Requirements
MINIMUM QUALIFICATIONS
Must have a valid Florida Driver's License with 6 points or less in the last 5 years.
Security Class D license a plus.
High school diploma or equivalent
Proven experience as security officer
Helpful, courteous attitude
Certification in first aid, CPR/BLS, and self-defense
ESSENTIAL JOB FUNCTIONS
Be visible and observant at all times, greeting staff, guests, and vendors in a courteous and attentive manner
Respond immediately to distress calls, panic alarms, and emergency calls for disorderly conduct, disruptive persons, and incidents swiftly and appropriately
Maintain the company's reputation with professionalism and legal compliance
Collaborate with other security officers for effective protection and coverage
Makes regular checks of the buildings, grounds and offices watching for prowlers or for damage or loss of property.
Investigates while performing rounds of the facility for unusual, suspicious, or extraordinary events, and completes paperwork as needed.
Reports accurately in both verbal and written form any and all incidents.
Maintains accurate records and activity reports as deemed necessary.
Assists Screening and Assessment, Detox, Adult Services Unit, Children's Unit, and the Transitional Group Home Unit when needed and responds calmly in emergency situations.
Assists the Charge Nurse, AOC, PM, or designee as needed (One to one duties, witnessing documentation, use of CPI, and control of aggression techniques).
Performs other duties as requested.
Miscellaneous duties are performed according to instruction.
Salary Description $15.00 to $18.00 Depending on experience
Mobile Responder -Overnights & 2nd Shift with Bachelor's or Master's and Licensed Positions! *Bilingual a Plus!
Fort Pierce, FL job
Full-time Description
New Horizons is the largest mental health and addiction recovery provider on the Treasure Coast (and beyond), serving 15,000 children and adults annually through inpatient crisis services, 24-hour help line and mobile response team, and outpatient programs conveniently located across Indian River, Martin, Okeechobee and St. Lucie counties. In addition, New Horizons assists 22,000 students in area schools, and we work closely with the courts, law enforcement, jails, and hospitals to help improve the health of individuals and the quality of life in our community.
As a Mobile Responder, your Primarily role is to respond to MRT/211 calls for crisis intervention services in any setting in which a behavioral health crisis is occurring, including at schools, homes, emergency rooms, or other areas as assigned by the Team Leader, Program Manager, or Division Director.
MRT calls may originate from the community within the four-county area (St. Lucie, Indian River, Martin and Okeechobee). Purpose of responses shall be to conduct an emergency mental health screening to determine level of risk and provide appropriate dispositions for individuals in severe and acute distress with a goal of lessening trauma and preventing placement in more restrictive levels of care. Secondarily, to offer follow-up support through phone calls and/or home visits to provide stabilization services after acute intervention.
Additional responsibilities include supporting unlicensed staff with assessment of level of risk in individual MRT calls. Initiating involuntary examinations under Baker Act and Marchman Act where appropriate. Providing phone or in-person consultation to unlicensed staff prior to closing a case or making a determination as to level of need and/or outcome of a call. Participation in on-call rotation to ensure availability of 24-hour consultation support for unlicensed staff.
We are currently hiring for second shift and overnights, Bilingual English/Spanish a Plus but not a deal breaker! We want to hire the best.
Now under new management, New Horizons offers competitive pay, amazing benefits, and comprehensive training.
Health Insurance (covers mental health)
Dental Insurance
Vision Insurance
Disability Insurance (STD; LTD)
Paid Time Off
Paid Holidays
Paid Sick Leave
Paid Training
Employee Assistance Program
Life Insurance
Retirement plan (403b)
Requirements
New Horizons will need you to have the following qualifications:
Bachelor's OR Master's Degree in psychology, social work counseling, mental health counseling
Current Florida license in Social Work, Mental Health Counseling, Marriage and Family Counseling, or Psychology to qualify for Licensed Responder Position*
Experience working with chronic and acute mental illness, behavioral disturbances, emotional dysregulation, and substance use dependency.
Preferred experience in crisis response, de-escalation, and previous work with diverse populations.
Must have a valid Florida Driver's License with 6 points or less in the last 5 years.
Must be able to apply Therapeutic Effective Aggression Management (CPI/CARE) Techniques without limitations.
Behavioral Health Technician
Miami, FL job
Behavioral Health Technician - *Experience serving children and youth required*
Agape Behavioral Qualified Residential Treatment Program (BQRTP)
Full Time - Hourly $20 - $24
7:00 a.m. - 7:00 p.m. - Three days
The Agape Behavioral Qualified Residential Treatment Program (BQRTP) is committed to providing high-quality, trauma-informed care to children and adolescents experiencing significant emotional, behavioral, and mental health challenges. The program will strive to create a safe, supportive, and therapeutic environment that promotes resilience, personal growth, and the skills necessary for successful reintegration into community and family settings.
We are looking for compassionate, diligent and highly qualified Behavioral Health Technicians to join our team. To be successful as a Behavioral Health Technician, you should have good analysis skills with a solid understanding of what it takes to treat or manage the different situations that may arise. Top candidates will also be sensitive, respectful, and compassionate when working with our clients.
Key Responsibilities:
Monitor and support residents' daily activities, ensuring safety and compliance with program guidelines.
Serves as a mentor, role model and support for youth in the program.
Provide a structured and therapeutic milieu in which the emotional, developmental, and educational needs of the youth can be met.
Implement behavior management techniques as outlined in agency policies, focusing on positive reinforcement.
Address behavioral incidents using approved de-escalation techniques and document interventions.
Maintain a safe environment by preventing and addressing bullying, harassment, or any inappropriate behaviors.
Accurately complete daily logs, incident reports, and other required documentation.
Maintain confidentiality of resident information and ensure records are secured according to agency standards.
Administer medications as prescribed and document all health-related activities per agency protocols.
Conduct regular safety checks and report any hazards or maintenance issues.
Complete pre-service training, including 21 hours of caregiver preparation training covering topics such as crisis management, trauma-informed care, and human trafficking awareness
Participate in 40 hours of annual in-service training, focusing on child development, substance abuse prevention, and cultural competence.
Work with multidisciplinary teams, including therapists, case managers, and educators, to support residents' overall well-being.
Assist residents in developing life skills, such as personal hygiene, decision-making, and social interaction.
Education and/or Experience:
Preferred bachelor's degree in social work, psychology, or a related field and 2 years of experience. Associate's degree and 3 years of experience. High school and 5 years of experience.
At least 2 years of experience working with children or youth in a behavioral health or residential setting.
Certification in First Aid and CPR (or willingness to obtain).
Strong understanding of trauma-informed care principles and behavior management techniques.
Key Skills and Competencies:
Excellent communication and interpersonal skills.
Ability to remain calm in crisis situations and respond effectively.
Proficiency in maintaining documentation and records.
Commitment to fostering a safe and inclusive environment for all residents.
Benefits Highlights
Retirement: 403b plan
Balance: Competitive vacation and sick plan, 12 paid Holidays.
Development: Leadership development, personal and professional growth.
Culture: Loved and faith-based mission, respect to diversity; going through expansion and growth.
Our Mission is to “Restore individuals and families to psychological, social, physical, and
Spiritual
health.”
Agape Network is an Equal Opportunity Employer and a Drug-Free Workplace.
Auto-ApplyRecovery Support Technician Supervisor
Fort Pierce, FL job
NEW HORIZONS OF THE TREASURE COAST MISSION STATEMENT
New Horizons of the Treasure Coast and Okeechobee delivers accessible behavioral health care services to children, adults and families to achieve mental and physical wellness, thereby improving the quality of life in the community.
GENERAL SUMMARY
The purpose of this job is responsible for training new Recovery Support technicians (RST). Provides leadership and guidance in the form of general supervision relating to the day-to-day job duties and performance. Responsible for ensuring RSTs on the unit are providing the proper patient care on the unit and is providing proper documentation of paperwork. This supervisor works independently, under limited supervision, reporting major activities through periodic meetings.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Supervises, directs, and evaluates assigned staff, processing employee concerns and problems, directing work, counseling, disciplining, and completing employee performance appraisals.
Coordinates, assigns and reviews work and establishes work schedules; maintains standards; monitors status of work in progress; inspects completed work assignments; answers questions; gives advice and direction as needed.
Generates and provides daily, weekly, monthly and as needed reports of day-to-day unit performance.
Responsible for ensuring all units are properly stocked with all supplies and inventory needed, to include the organization and storage of unit supply and inventory. Equipment should be checked on a scheduled basis and/or as needed by Supervisor.
Responsible for monitoring activities of daily living.
Documenting vital signs, current medications, and psychosocial concerns and problems.
Performs procedures and treatments as assigned and instructed.
Works closely with physicians, nurses, and other staff in assuring that client's needs are met and that the program functions in an effective manner in meeting treatment needs of the client.
Follows pertinent policies and procedures and exhibits leadership by assuming responsibility and accountability of actions.
Displays commitment to patient care and adheres to NHTC code of ethics, exhibits self-direction, partakes in continued learning and participates in research activities when possible.
Operates in accordance with established policy.
Provides safe and therapeutic environment for clients
Performs other duties as assigned.
Facilitates RST continuing education
Understands the necessity of providing training and support to all RSTs
Maintains records of all training courses and shares them with Human Resources
Capable to identify training needs and their implementation
Requirements
MINIMUM QUALIFICATIONS
Requires a Bachelor's Degree in Behavioral Health or social services field supplemented by one (1) year of experience in behavioral health; or possession of any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities.
Experience with trauma-informed services; cognitive behavioral therapies, including DBT; and motivational therapies including the use of incentives, preferred.
Or
Certified Behavioral Health Technician or CNA with 3 years' experience in mental health; knowledge and ability to facilitate training, good interpersonal and writing skills. Must have a valid Florida Driver's License with 6 points or less in the last 5 years.
PHYSICAL REQUIREMENTS & DEMANDS
Must be able to apply Therapeutic Effective Aggression Management (CPI/CARE) Techniques without limitations.
Job Function requires extended Standing or walking-Standing is to remain on one's feet in an upright position at various times to assist clients or staff.
Lifting or carrying objects weighing 20-50 pounds
Ability to lift or move objects weighing 51 pounds to 100 pounds with the use of appropriate devices
Must have the ability to effectively communicate in both written and oral form
Salary Description $50,000.00
Mental Health Court Peer Specialist
Fort Pierce, FL job
Models and provides side-by-side growth to encourage client compliance with mental health court goals. Offers peer counseling as appropriate and as documented in the mental health court plan.
Assists The Mental Health Court Team with activities for assigned clients to include:
Direct service activities are performed in accordance with Agency standards and HRS contract provisions for the delivery of intensive Case Management services.
Activities conducted are reflective of the services specified by the Mental Health court Team.
Consumers are consistently observed for significant social, behavioral, emotional or physical problems which, when found to be present, are communicated to the Mental Health Court team members.
Advocate, model and provide emotional support to mental health court consumers and promote self-advocacy
Prepares written documentation for each service conducted.
Written documentation for each service conducted is performed in accordance with the Agency's standards for service documentation in the client's medical record.
Medical records accurately reflect the nature of service activities provided, timeliness of services and outcome.
Provides transportation to consumers as needed.
Verbalizes, understands and adheres to Agency transportation policy and procedures.
Maintains current and valid driver's license.
Automobile insurance is maintained at 100% of time.
Requirements MINIMUM TRAINING AND EXPERIENCE
Good oral and written skills. Valid and current Florida Driver's License required with no more than 6 points in the past 5 years. Must be flexible with work schedule. Certification as Peer Specialist or in process of Certification.
Assistant Administrator- BQRTP
Miami, FL job
The Assistant Administrator supports the Administrator/Executive Director in overseeing the daily operations, compliance, and program management of the Behavioral Qualified Residential Treatment Program (BQRTP). This role involves supervising staff, ensuring regulatory compliance, managing resident care processes, and maintaining a structured and trauma-informed environment.
The Assistant Administrator acts as a key liaison between departments, assisting in implementing policies, monitoring performance, and addressing operational challenges to meet the program's goals and state requirements outlined in Florida Administrative Code Chapter 65C-46.
Key Responsibilities
Assist the Administrator in managing the overall operations of the facility, ensuring alignment with the organization's mission and regulatory requirements.
Monitor the implementation of policies and procedures to ensure consistent and effective operations.
Serve as acting Administrator in the absence of the Administrator/Executive Director.
Oversee daily program activities, addressing operational challenges and ensuring program goals are met.
Supervise direct care and non-direct care staff, conducting regular performance evaluations and providing feedback.
Ensure staff adherence to training requirements, including pre-service and 40 hours of annual in-service training.
Coordinate staff schedules and maintain required staffing ratios
Support the development and implementation of individualized service and treatment plans for residents.
Ensure a trauma-informed approach to care, prioritizing residents' emotional and physical safety.
Monitor documentation of resident progress, behavior, and incident reports, ensuring accuracy and compliance.
Collaborate with the multidisciplinary team to address residents' needs, including medical, therapeutic, and educational services.
Assist in preparing for licensing inspections and accreditation reviews.
Implement corrective action plans to address deficiencies identified in internal or external audits.
Monitor adherence to safety, sanitation, and food service standards as outlined in 65C-46.005.
Assist the Administrator in managing the program's budget, including monitoring expenses and resource allocation.
Support grant applications, financial reporting, and compliance with funding requirements.
Maintain accurate records of operational and financial activities, ensuring transparency and accountability.
Serve as a liaison between the Administrator, staff, and external stakeholders, ensuring clear communication and collaboration.
Represent the facility in community meetings, partnerships, and public events as needed.
Address concerns or grievances from residents, staff, and families, ensuring prompt resolution.
Qualifications
Education and Experience
Bachelor's degree in social work, psychology, public administration, or a related field required; master's degree preferred.
Minimum of two (2) years of experience in a leadership or supervisory role in child welfare, behavioral health, or residential care.
Skills and Competencies
Knowledge of trauma-informed care principles, regulatory compliance, and best practices in residential care.
Strong organizational, communication, and problem-solving skills.
Ability to manage multiple priorities and make decisions under pressure.
Proficiency in using data management systems and maintaining accurate documentation.
Work in a residential treatment environment with frequent interaction with residents and staff.
Flexibility to work evenings, weekends, or holidays as needed.
Participation in on-call rotation to address operational or resident needs outside regular hours.
Benefits Highlights
Retirement: 403b plan
Balance: Competitive vacation and sick plan, 12 paid Holidays.
Development: Leadership development, personal and professional growth.
Culture: Loved and faith-based mission, respect to diversity; going through expansion and growth.
Who we are:
We are a faith based non-profit organization dedicated to restoring individuals and families to psychological, social, physical, and Spiritual health. You will be working with a team of passionate professionals eager to provide you with the necessary tools and knowledge to succeed and build your career.
Our Mission is to “Restore individuals and families to psychological, social, physical, and
Spiritual
health.”
Agape Network is an Equal Opportunity Employer and a Drug-Free Workplace.
Auto-ApplyCertified Medical Assistant
Miami, FL job
$18.00
Why would you love working at Agape?
We are a faith based non-profit organization dedicated to restoring individuals and families to psychological, social, physical, and Spiritual health. You will be working with a team of passionate professionals eager to provide you with the necessary tools and knowledge to succeed and build your career.
Do you enjoy providing support and guiding people through the road of recovery? Would you like to use your experience and knowledge to make a difference in the life of those in need? Assists the medical team restoring clients' health by performing routine administrative and clinical tasks to keep the offices of health practitioners running smoothly.
Benefits Highlights
Balance: Competitive compensation and benefit package that includes two weeks of paid Vacation and PTO plan: 11 paid Holidays, life plan, legal assistance; 403b and more.
Development: Leadership development, personal and professional growth.
Culture: Loved and faith-based mission, respect to diversity; going through expansion and growth
Essential Duties and Responsibilities:
Maintains safe and clean working environment by complying with procedures, rules, and regulations, calling for assistance from direct care support personnel.
Maintains medical supplies inventory and performs preventative maintenance to keep medical equipment operating.
Protects clients and employees by adhering to infection-control policies and protocols, medication administration and storage procedures, and controlled substance regulations.
Assists register nurse with calling clients for appointments and for no shows.
Administers medication to clients if needed; updates and documents medication list and pharmacy of choice and notation on clients EMR record.
Prepares patients for examination by performing preliminary test; taking blood pressure, weight, and temperature; and reporting patient history summary.
Promotes client's independence by establishing client care goals; teaching client to understand condition, medications, and self-care skills; answering questions.
Document's client care services by charting in client and department records.
Maintains continuity among treatment team by documenting and communicating actions, irregularities, and continuing needs.
Maintains a cooperative relationship among treatment team members by communicating information; responding to requests; building rapport; participating in team problem-solving methods.
Maintains client confidence and protects operations by keeping information confidential.
Assist register nurse with office tasks and performs other duties as assigned.
Who we are:
Since 1981 we have been transforming the life of thousands. We are looking to continue helping more members of our community. We are now expanding and looking to build a bigger and stronger team of empathetic and caring mental health professionals.
Education and/or Experience:
Associate of Science degree in medical assistance field and/or medical assistant certification, with a minimum of two years' experience in medical office.
Our Mission is to “Restore individuals and families to psychological, social, physical, and Spiritual health.”
Agape Network is an Equal Opportunity Employer and a Drug-Free Workplace.
Auto-ApplyCook/Dietary Aide
Mental Health Resource Center job in Jacksonville, FL
Job DescriptionBenefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Benefits/Perks
Medical, Dental, and Vision Insurance
Life Insurance
Disability Insurance
403b
PTO
Paid Holidays
Flexible Spending Account
Employee Assistance Program
Company Overview
Mental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community such as 24-hour emergency services, inpatient psychiatric services for children, adolescents, and adults as well as outpatient services such as medication management, case management, and counseling.
Job Summary
The primary objective of the Cook is to prepare and serve three meals and two snacks daily, ensuring compliance with nutritional requirements. This position would maintain adherence with all cleaning and sanitation requirements and requires interaction with individuals who have a mental illness.
Responsibilities
Prepares breakfast, lunch and dinner.
Supervises serving of breakfast, lunch and dinner.
Assists with clean-up of meals.
Adheres to cleaning schedule-keeping work area clean at all times.
Assists with rotating stock and storing of all food items in proper area.
Requests all food items needed from Food Services Director.
Prepares two snacks (3 p.m. and 8 p.m.) daily, or as directed by the meal schedule.
Demonstrates knowledge about all governing regulations relating to sanitary food service, as outlined by State of Florida, Department of Health, and County Health Department.
Qualifications
In order to be considered, candidates are required to have a High School diploma or equivalent preferred.
One year of institutional or hospitality cooking preferred.
ServSafe Manager certification required within 60 days of hire. Must be able to maintain certification throughout employment.
Excellent customer service skills are essential and the Cook must be able to interact appropriately with internal and external customers, including individuals served, families, caregivers, community service providers, supervisory staff and other department professionals.
Requires ability to travel to satellite facilities as requested.
Position Details
Full Time:
Monday through Friday, 11:00am to 7:00pm, with rotating 7:00am to 3:00am (rotating weekends and holidays).
Monday through Friday, 7:00am to 3:00pm, with rotating 11:00am to 7:00pm (rotating weekends and holidays).
Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers.
PREVENTION SPECIALIST
Fort Pierce, FL job
New Horizons is the largest mental health and addiction recovery provider on the Treasure Coast and beyond, serving 15,000 children and adults annually through inpatient crisis services, a 24-hour helpline and mobile response team, and outpatient programs across Indian River, Martin, Okeechobee, and St. Lucie counties. Additionally, we assist 22,000 students in area schools, working closely with the courts, law enforcement, jails, and hospitals to enhance individual well-being and improve overall community health.
We are seeking a caring and compassionate Prevention Specialist to join our team. As a Prevention Specialist, you will play a key role in shaping the future of our youth by teaching essential life skills and fostering resilience. Our team utilizes evidence-based curricula-including Too Good for Drugs, Too Good for Violence, and Botvin Life Skills-to educate students on topics such as alcohol, tobacco, and drug prevention. These services are provided in classroom settings and one-on-one with students in grades K-8.
Position Details:
* Based in St. Lucie county
* Full-time position (40 hours per week).
* Typical working hours: Monday to Friday during school hours, with occasional Saturday or evening hours for community events.
* Summer services are provided to local summer camps and after-school programs.
* Starting pay: $18 per hour.
* Pay increase to $19 per hour after 90 days (subject to performance).
* Opportunities for growth
Key Responsibilities:
* Teach evidence-based prevention education to students in assigned schools.
* Provide individual substance abuse prevention services tailored to youth needs.
* Foster resilience and positive decision-making skills in students.
* Collaborate with teachers, school administrators, families, and community organizations to promote student well-being.
* Maintain accurate and up-to-date case records and ensure compliance with reporting requirements.
* Prepare weekly and monthly reports as required by the agency.
* Participate in staff meetings, training sessions, and professional development opportunities.
* Support school-wide initiatives that foster mental health awareness and substance abuse prevention.
* Perform other duties as assigned to support program effectiveness.
We are seeking a candidate who:
* Is comfortable teaching students in a classroom setting.
* Can work effectively with students individually.
* Has reliable transportation.
* Works well as part of a team.
* Has experience working with elementary and/or middle school students.
* Possesses strong organizational skills.
Now under new management, New Horizons offers meaningful work with opportunities for professional growth, competitive pay, and comprehensive benefits, including:
* Health Insurance (including mental health coverage)
* Dental & Vision Insurance
* Disability Insurance (Short-Term & Long-Term)
* Paid Time Off, Sick Leave & Holidays
* Paid Training & Employee Assistance Program
* Life Insurance & Retirement Plan (403b)
Requirements
New Horizons is looking for candidates who are passionate about helping youth make positive life choices and possess the following qualifications:
* - Bachelor's Degree from an accredited university in counseling, social work, psychology, criminal justice, nursing, rehabilitation, special education, health education, or a related human services field.
* Experience working with children facing substance abuse and/or mental health challenges is preferred.
OR
* -Possession of a Florida Certification Board certification with 5 years of experience working with children facing substance abuse and/or mental health issues. (Written acceptance for certification in lieu of a Bachelor's Degree must be obtained from the school administration and kept in the personnel file.)
* Ability to apply therapeutic aggression management techniques effectively, as needed.
WEEKEND DAYS Crisis Assessor
Mental Health Resource Center job in Jacksonville, FL
Mental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community such as 24-hour emergency services, inpatient psychiatric services for children, adolescents, and adults as well as outpatient services such as medication management, case management, and counseling.
Job Summary
The Emergency Services Department serves the child, adolescent, and adult populations. This is an ideal opportunity for an employee who enjoys working in a team atmosphere and is dedicated to providing quality behavioral health care.
The Evaluator assesses individuals in psychiatric crisis who may need inpatient treatment by conducting mental health screening evaluations. Determines and implements appropriate dispositions and provides appropriate referrals to community resources. Assures the accuracy, completeness, and confidentiality of clinical records
Responsibilities
Conducts emergency mental health screenings on individuals who enter the facility either voluntarily or through the Baker Act.
Using Baker Act criteria and DSM V standards evaluate and assess any crisis telephone calls and/or walk-ins to determine the need for services. Conducts emergency evaluations and/or arranges/refers for services as indicated.
Provides Crisis Intervention.
Coordinates patient transfers to community hospitals.
Coordinates with insurance companies to obtain pre-certifications and authorizations for treatment and services.
Completes required documentation and reporting.
Qualifications
In order to be considered candidates must have either a Bachelors degree or Masters degree in psychology, social work, counseling, or a related field and one year experience working with the chronically mentally ill population.
The Evaluator needs to be able to make sound decisions independently on a daily basis, including but not limited to recognizing emergencies and life-threatening situations and responding appropriately.
Strong communication skills are essential and this individual must be able to interact appropriately with internal and external customers, including families, caregivers, community service providers, supervisory staff, and other department professionals.
Proficiency in Microsoft Office Programs, Outlook, and use of the Internet required.
Position Details
This is a weekend evenings position, every other Saturday and Sunday, 8:00am to 4:30pm
Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers.
Business Intelligence (BI) Developer, Remote
Remote job
Job Address:
10123 Alliance Road Blue Ash, OH 45242
CommuniCare Advantage, a Medicare Advantage plan affiliated with CommuniCare Health Services, is currently recruiting a Business Intelligence (BI) Developer.
Purpose/Belief Statement
The BI Developer will be responsible for the building of reports, dashboards, and KPI's. This role will also lead projects to improve the usability, scalability, efficiency, and security of BI tools.
Job duties & responsibilities
Design and develop BI reports and dashboards. This involves understanding the business requirements, designing the data model, and developing visualizations that provide actionable insights.
Manage data sets to ensure they are clean, accurate, and ensure data security.
Collaborate with stakeholders.
Train end-users
Troubleshooting and maintenance:
Need to stay updated with the latest features, updates, and best practices to leverage them effectively.
Qualifications & Experience requirements
Requires a BS or MS in computer science or information system.
Over five years of experience in data preparation, data gateway, and data warehousing projects
Over five years of experience working with the Microsoft Business Intelligence Stack
Expertise in SQL queries, SSRS, and SQL Server Integration Services (SSIS) including DAX
Three to four years of experience with a self-service tool such as Power BI or Tableau
Must be highly proficient with MS Excel (VLOOKUP function, pivot tables, charts, etc.).
Knowledge/Skills/Abilities
Excellent customer service skills
High level of curiosity
Strong knowledge of industry standards and guidelines.
Attention to detail.
Outstanding written and verbal communication abilities
Familiarity with computer and necessary software
Strong proficiency with SQL and its variation among popular databases
Experience with some of the modern relational databases.
Skilled at optimizing large, complicated SQL statements.
Knowledge of best practices when dealing with relational databases
Capable of configuring popular database engines and orchestrating clusters as necessary
Ability to plan resource requirements from high level specifications.
Capable of troubleshooting common database issues
Familiar with tools that can aid with profiling server resource usage and optimizing it.
Proficient understanding of code versioning tools
Must have high ethical standards and treat prospective enrollees with respect and dignity.
Auto-ApplyResidential Intake Support Staff
Miami, FL job
This position is responsible for ensuring that the program meets and exceeds the Quality Assurance standards set forth by the Department of Children and Managing Entity (ME)- Thriving Minds.
Essential Duties and
Responsibilities:
Knowledge of the standards set forth by the Department of Children and Families and Managing Entity (ME)- Thriving Minds.
Ensures that the program is meeting or exceeding the expectations of Department of Children and Families, as well as Managing Entity (ME)- Thriving Minds.
Assist Lead Intake Specialist in completing intake process along with implementing new and improved consent forms, etc.
Responsible for scheduling and screening incoming referral calls and the appropriate handling of such calls for initial screening of the individuals served, verification of documentation, and scheduling of appointment time.
Responsible for completing required paperwork (i.e., screening, consent forms, referral forms, ASAM).
Required to link/refer individuals if not recommended for residential at the time of screening (i.e., Referral form to be filled out)
Conduct PSR groups required.
Responsible for daily communication with referral sources to coordinate necessary screening and provide additional information if necessary.
Responsible for communicating and staffing with residential supervisor on task involved with the admissions department.
Be able to cover for the agency receptionist as needed. Be aware of the reception management system.
Attend staff meetings and/or required trainings outside the agency.
Any other duties assigned by supervisor.
Qualifications: To successfully perform in this position, the employee must be able to execute each duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions.
Education and/
or Experience: Bachelor's Degree
Experience in Intake / Admissions process.
Experience with computers and data tracking system of individuals served. Experience is equivalent in lieu of degree.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written or oral form.
Physical demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions. The employee will have to sit and stand for indefinite periods of time. The employee may occasionally be required to lift and/or move up to fifteen pounds.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions. Most of the work is in a climate-controlled facility. The noise level varies from quiet to moderate too loud.
Auto-ApplyPsychosocial Rehabilitation Professional (PSR)
Stuart, FL job
New Horizons is the largest mental health and addiction recovery provider on the Treasure Coast (and beyond), serving 15,000 children and adults annually through inpatient crisis services, 24-hour help line and mobile response team, and outpatient programs conveniently located across Indian River, Martin, Okeechobee and St. Lucie counties. In addition, New Horizons assists 22,000 students in area schools, and we work closely with the courts, law enforcement, jails, and hospitals to help improve the health of individuals and the quality of life in our community.
New Horizons is a nonprofit agency seeking a caring and compassionate Psychosocial Rehabilitation Professional in our Psychosocial Rehabilitation Division, to Provide recovery-based services and supports to adult clients receiving services in a recovery team format.
As a PSR Professional in our Psychosocial Rehabilitation Division your responsibilities will include:
Engage in staff hours of service at the rate of 145 hours per month.
Engage individual or group by utilizing information technology.
Responsible for initialing PSR assessment within the first thirty days of new admissions.
Assist with the scheduling and maintenance of evaluations required prior to developing a treatment plan.
Provide group or individual training for daily living skills, development of coping skills, and socialization skills.
Provide one to one service in the home for individual's struggling in the home environment.
Follows the fidelity model curriculum for the three evidenced based classes; seeking safety, anger management, illness management and recovery.
Collaborate care with other providers, case managers, therapist, psychiatrist, court personnel to ensure progression towards individual goals.
Collaborate with family, boarding home, group home and ALF staff to endure progression toward individuals goals and provide guidance as necessary.
Prepare written documentation for each service performed in accordance with the Agency's standards for client's medical record.
Responsible for providing timely and effective crisis intervention in accordance with the program's standards and protocols.
Provides transportation for clients as needed and adheres to agency transportation policy and procedures.
Develop curriculum from know sources, i.e SAMHSA, the internet, skill book/articles
Other duties as needed
New Horizons offers competitive pay, amazing benefits, and comprehensive training.
Health Insurance (covers mental health)
Dental Insurance
Vision Insurance
Disability Insurance (STD; LTD)
Paid Time Off
Paid Holidays
Paid Sick Leave
Paid Training
Employee Assistance Program
Life Insurance
Retirement plan (403b)
Requirements
New Horizons will need you to have the following qualifications:
Bachelor' degree from an Accredited university or college with a major in one of the following: counseling, social work, psychology, criminal justice, nursing rehabilitation, special education, health education, or a related human service field.
or have a bachelor's degree from an accredited university or college and two years full time or equivalent experience working with adults experiencing serious mental illness or a Certified Behavioral Heath Tech (CBHT).
Valid drivers 's license with a maximin of six points or less in the past five years.
Have access to a functioning vehicle 100% of the time