Mental Health Resource Center jobs in Jacksonville, FL - 62 jobs

Benefits: 401(k) Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Position Description: Renaissance Behavioral Health Systems, a comprehensive nonprofit mental health and social services provider and Joint Commission accredited organization, is currently seeking a Purchasing Manager to work at our Jacksonville locations. The Purchasing Manager is responsible for coordinating all Renaissance Behavioral Health Systems (RBHS) and Mental Health Resource Center (MHRC) purchasing needs. Coordinates and completes product and vendor research. Responsible for maintaining all purchasing and distribution records as well as inventory records. Duties include but are not limited to: Coordinates activities involved in procuring goods and services. Reviews requisitions and follows up with employees or managers to resolve any questions, i.e. quantity, item, etc. Confers with vendors to obtain product or service information, such as price, availability and delivery schedule. Assists with current and new contracts by obtaining bids and communicating with vendors as needed during contract period. Selects items for purchase by analyzing quality, pricing and availability. Estimates values of items or supplies according to knowledge of market price. Supervises the preparation of Purchase Orders. Supervises the distribution of supplies/materials to appropriate departments. Reviews and approves orders placed by programs outside of Jacksonville. Discusses defective or unacceptable goods with users, vendors and others to determine source of trouble and takes corrective action. Coordinates inventory/purchase requests. Reviews and analyzes purchasing orders and invoices for accuracy prior to approval. Coordinates with Finance as needed. Ensures equipment is maintained in compliance with internal and external guidelines and standards, i.e scales, refrigerator temperatures, first aid equipment. Responsible for maintaining inventory of Indigent Drug Program (IDP) supplies. Coordinates communications with purchasing between pharmacy and RBHS and MHRC management. Responsible for fiscal year end physical inventory count. Travels to RBHS/MHRC locations to review and assess inventory during the year and as needed. Makes recommendations for replacement of inventory items when identified during routine reviews or as requested, i.e. furniture, equipment, accommodation requests, etc. Prepares detailed estimates for items and obtains bids for items needed for special projects or as requested. Facilitates recruitment, hiring, orientation, retention, evaluation and employee relations in coordination with supervisor and the Human Resource Department. Trains, monitors and supervises staff at various locations. Conducts individual supervisory sessions with each of the staff members under direct supervision. Position Requirements: Associates degree or two years equivalent college level and one year of directly applicable purchasing and vendor relations experience or High School diploma or equivalent and three years of directly applicable purchasing and vendor relations experience. Experience in healthcare preferred. Supervisory experience preferred. Must be able to interact appropriately with internal and external customers, including vendors, supervisory staff and other department professionals. Position Details: This is a Full Time Days position: Monday through Friday This full time position offers a comprehensive benefits package. Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers. Background screening and clearance through the Florida Care Provider Background Screening Clearinghouse is required for all positions: ******************************** Thank you for your interest in joining the team at Mental Health Resource Center and Renaissance Behavioral Health Systems. We offer a variety of opportunities in the behavioral health and social services fields. We have locations in Jacksonville and throughout Florida. Employees work together and support one another in a friendly, team-oriented atmosphere that encourages professional growth. We offer an ideal workplace for individuals dedicated to providing care and services that reflect our core values of compassion, integrity, and excellence. Mental Health Resource Center, Inc. (MHRC) is a nonprofit organization that provides a wide range of behavioral health and social services to the community. Included in MHRC's service array are 24-hour emergency services and inpatient psychiatric services for children, adolescents, and adults. Outpatient services include medication management, care coordination, case management, intensive case management team services, counseling, psychosocial rehabilitation, an adult therapeutic family program, state hospital liaison services, mental health court, multidisciplinary forensic teams (MFT), jail-based diversion services, a Co-Responder Program with the Jacksonville Sheriff's Office, the Link-to-Life suicide prevention program, and services that assist individuals in obtaining benefits such as Social Security Income, Social Security Disability Income, Medicaid, food stamps, and housing. In addition, UF Health Jacksonville contracts with MHRC to manage the hospital's adult inpatient psychiatric unit. MHRC also operates eight Florida Assertive Community Treatment (FACT) programs for adults with severe and persistent mental illness, located in Clearwater, Gainesville, Jacksonville, Kissimmee, Rockledge, Tampa, and Winter Haven, as well as a FACT Lite program providing Linking, Advocating, Treating, Transitioning, Empowering & Recovery Support (LATTERS) services in Jacksonville. The two FACT teams located in Jacksonville serve residents of Duval, Clay, and Nassau counties. Renaissance Behavioral Health Systems and Mental Health Resource Center encourage all applicants to take advantage of opportunities for hire, and if internal applicants, transfers, promotions, and advancement, regardless of their race, color, religion, sex, sexual orientation, gender identity or expression, age, handicap, disability, marital status, national origin, veteran status, or genetic information. RBHS and MHRC are Equal Opportunity Employers and Drug Free Workplaces. Background screening and clearance through the Florida Care Provider Background Screening Clearinghouse is required for all positions: ********************************

Benefits: Dental insurance Health insurance Paid time off Vision insurance Benefits/Perks Medical, Dental, and Vision Insurance Life Insurance Disability Insurance 403b PTO Paid Holidays Flexible Spending Account Employee Assistance Program Company OverviewMental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community such as 24-hour emergency services, inpatient psychiatric services for children, adolescents, and adults as well as outpatient services such as medication management, case management, and counseling. Job Summary The Emergency Services Department serves the child, adolescent, and adult populations. This is an ideal opportunity for an employee who enjoys working in a team atmosphere and is dedicated to providing quality behavioral health care. The Evaluator assesses individuals in psychiatric crisis who may need inpatient treatment by conducting mental health screening evaluations. Determines and implements appropriate dispositions and provides appropriate referrals to community resources. Assures the accuracy, completeness, and confidentiality of clinical records Responsibilities Conducts emergency mental health screenings on individuals who enter the facility either voluntarily or through the Baker Act. Using Baker Act criteria and DSM V standards evaluate and assess any crisis telephone calls and/or walk-ins to determine the need for services. Conducts emergency evaluations and/or arranges/refers for services as indicated. Provides Crisis Intervention. Coordinates patient transfers to community hospitals. Coordinates with insurance companies to obtain pre-certifications and authorizations for treatment and services. Completes required documentation and reporting. Qualifications In order to be considered candidates must have either a Bachelor's degree or Master's degree in psychology, social work, counseling, or a related field and one year experience working with the chronically mentally ill population. The Evaluator needs to be able to make sound decisions independently on a daily basis, including but not limited to recognizing emergencies and life-threatening situations and responding appropriately. Strong communication skills are essential and this individual must be able to interact appropriately with internal and external customers, including families, caregivers, community service providers, supervisory staff, and other department professionals. Proficiency in Microsoft Office Programs, Outlook, and use of the Internet required. Position Details This is a full time evenings position, Monday through Friday, 8:00am to 4:30pm/ MHRC South Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers. Background screening and clearance through the Florida Care Provider Background Screening Clearinghouse is required for all positions: ******************************** Thank you for your interest in joining the team at Mental Health Resource Center and Renaissance Behavioral Health Systems. We offer a variety of opportunities in the behavioral health and social services fields. We have locations in Jacksonville and throughout Florida. Employees work together and support one another in a friendly, team-oriented atmosphere that encourages professional growth. We offer an ideal workplace for individuals dedicated to providing care and services that reflect our core values of compassion, integrity, and excellence. Mental Health Resource Center, Inc. (MHRC) is a nonprofit organization that provides a wide range of behavioral health and social services to the community. Included in MHRC's service array are 24-hour emergency services and inpatient psychiatric services for children, adolescents, and adults. Outpatient services include medication management, care coordination, case management, intensive case management team services, counseling, psychosocial rehabilitation, an adult therapeutic family program, state hospital liaison services, mental health court, multidisciplinary forensic teams (MFT), jail-based diversion services, a Co-Responder Program with the Jacksonville Sheriff's Office, the Link-to-Life suicide prevention program, and services that assist individuals in obtaining benefits such as Social Security Income, Social Security Disability Income, Medicaid, food stamps, and housing. In addition, UF Health Jacksonville contracts with MHRC to manage the hospital's adult inpatient psychiatric unit. MHRC also operates eight Florida Assertive Community Treatment (FACT) programs for adults with severe and persistent mental illness, located in Clearwater, Gainesville, Jacksonville, Kissimmee, Rockledge, Tampa, and Winter Haven, as well as a FACT Lite program providing Linking, Advocating, Treating, Transitioning, Empowering & Recovery Support (LATTERS) services in Jacksonville. The two FACT teams located in Jacksonville serve residents of Duval, Clay, and Nassau counties. Renaissance Behavioral Health Systems and Mental Health Resource Center encourage all applicants to take advantage of opportunities for hire, and if internal applicants, transfers, promotions, and advancement, regardless of their race, color, religion, sex, sexual orientation, gender identity or expression, age, handicap, disability, marital status, national origin, veteran status, or genetic information. RBHS and MHRC are Equal Opportunity Employers and Drug Free Workplaces. Background screening and clearance through the Florida Care Provider Background Screening Clearinghouse is required for all positions: ********************************

Job DescriptionBenefits: Dental insurance Health insurance Paid time off Training & development Vision insurance Benefits/Perks Medical, Dental, and Vision Insurance Life Insurance Disability Insurance 403b PTO Paid Holidays Flexible Spending Account Employee Assistance Program Company Overview Mental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community such as 24-hour emergency services, inpatient psychiatric services for children, adolescents, and adults as well as outpatient services such as medication management, case management, and counseling. Job Summary Mental Health Resource Center is looking for a Utilization Management Reviewer to monitor the utilization of clinical services provided at Mental Health Resource Center (MHRC), using predetermined criteria, review of medical records, and regular participation in treatment team meetings. The crisis stabilization units provide services for adults, adolescents, and children. Most patients are admitted involuntarily to the facility via the Baker Act, the mental health act of Florida. The normal length of stay on the unit for patients is typically 3-5 days. Due to the types of services provided, crisis stabilization units are a fast paced working environment and present employees with challenging and rewarding opportunities. Employees work together and support one another in a friendly, team oriented atmosphere. Responsibilities Reviews medical records and attends treatment team meetings to review utilization of resources and the level of care provided. Ensures utilization and level of care are appropriate based on the diagnosis, needs, age and culture of the individual. Carries out appropriate telephone and written communication with insurers and third party payers regarding referrals, admissions, medication changes, discharges and changes in level of care. Coordinates on-site review of medical records with reviewers from third party payers. Documents, updates, and manages patient and provider information using internal electronic records system. Coordinates psychiatric consultations between internal and external providers. Investigates complaints, grievances, and medication variances. Reports findings to Utilization Management Manager and completes necessary follow up. Responds to changing needs of the departments (i.e., program design, forms development, reporting mechanisms, etc).Establishes and maintains effective working relationships with staff members to assure professional interactions. Qualifications In order to be considered candidates must have one of the following: Registered Nurse: Associate Degree in Nursing required. One year experience in psychiatric nursing required. Valid Florida RN License required. OR Licensed Practical Nurse: Graduation from an accredited school of Practical Nursing required. Two years experience in psychiatric nursing required. Valid Florida LPN License required. OR Masters degree in Psychology or Human Services related field required. Three years experience in the mental health field required. UM experience preferred. Requires telephone and person-to-person interactions with individuals with mental illness on locked inpatient units. Excellent communication skills are essential and this individual must be able to interact appropriately with internal and external customers, including families, caregivers, community service providers, supervisory staff and other department professionals. Each employee contributes to the completeness and confidentiality of clinical records by ensuring documentation, paperwork and system entries meet internal and external guidelines for content, accuracy and timeliness. Position Details This is a full time position, Monday through Friday, 7:00am to 3:30pm Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers. Background screening and clearance through the Florida Care Provider Background Screening Clearinghouse is required for all positions: ********************************

Benefits/Perks Medical, Dental, and Vision Insurance Life Insurance Disability Insurance 403b PTO Paid Holidays Flexible Spending Account Employee Assistance Program Company OverviewMental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community such as 24-hour emergency services, inpatient psychiatric services for children, adolescents, and adults as well as outpatient services such as medication management, case management, and counseling. Job Summary The Security Officer is responsible for monitoring and ensuring the safety and security of employees and individuals served by the Mental Health Resource Center. The Security Officer assists inpatient and outpatient staff with behavior management and interventions with individuals who may exhibit impairment due to serious mental illness. MHRC serves the child, adolescent, and adult population. This is an ideal opportunity for an employee who enjoys working in a team atmosphere and is dedicated to providing a caring environment for individuals in crisis. Responsibilities Observation and Monitoring: Remains in visual/hearing contact with the duty station at all times and maintains the station in an orderly and professional manner. Supervises safety and maintains order in the admission area and waiting room. Observes video monitors throughout the shift for signs of trouble or developing problems. Uses judgment to help prevent and solve problems or obtain additional guidance. Conducts rounds of facility. Reports safety equipment malfunctions in security area to maintenance for service. Participates in on-call weekend rotation. Fills in any vacant shifts or delegates appropriately. Staff and Patient Assistance: Assists in situations in inpatient and outpatient departments requiring behavior management. Performs both verbal and physical interventions with patients during psychiatric emergencies according to proper standards of Crisis Prevention Intervention. Maintains communication with other staff members regarding program functions, unusual events problem situations, etc. Reads communications book at beginning of each shift. Assists in admission and discharge of patients according to established policies and procedures: Ensures accurate inventory of patients' personal effects and secures patient valuables. Checks clothing and personal effects for sharps and contraband. Works cooperatively with law enforcement personnel to ensure that proper procedures are followed, including enforcement of agency-wide weapons policies. Documentation and Reporting Requirements: Maintains logs accurately and completely, ensuring complete confidentiality. Greets and logs in all visitors and assists unit staff during visitation. Completes Incident Reports accurately in compliance with Quality Improvement guidelines. Facility Communication: Operates switchboard for incoming calls between 5:00pm and 8:00pm for the facility Monday through Friday and all day on Saturdays, Sundays and Holidays. Qualifications In order to be considered, candidates must have a High School Diploma or equivalent and six months experience working in security, healthcare or mental health setting required. Security Officers need to make sound decisions independently and demonstrate good judgment on a daily basis, including but not limited to recognizing emergencies and responding appropriately. Excellent communication skills are essential and this individual must be able to interact appropriately with internal and external customers, including families, caregivers, community service providers, supervisory staff and other department professionals. Position DetailsPRN as needed. Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers. Background screening and clearance through the Florida Care Provider Background Screening Clearinghouse is required for all positions: ******************************** Thank you for your interest in joining the team at Mental Health Resource Center and Renaissance Behavioral Health Systems. We offer a variety of opportunities in the behavioral health and social services fields. We have locations in Jacksonville and throughout Florida. Employees work together and support one another in a friendly, team-oriented atmosphere that encourages professional growth. We offer an ideal workplace for individuals dedicated to providing care and services that reflect our core values of compassion, integrity, and excellence. Mental Health Resource Center, Inc. (MHRC) is a nonprofit organization that provides a wide range of behavioral health and social services to the community. Included in MHRC's service array are 24-hour emergency services and inpatient psychiatric services for children, adolescents, and adults. Outpatient services include medication management, care coordination, case management, intensive case management team services, counseling, psychosocial rehabilitation, an adult therapeutic family program, state hospital liaison services, mental health court, multidisciplinary forensic teams (MFT), jail-based diversion services, a Co-Responder Program with the Jacksonville Sheriff's Office, the Link-to-Life suicide prevention program, and services that assist individuals in obtaining benefits such as Social Security Income, Social Security Disability Income, Medicaid, food stamps, and housing. In addition, UF Health Jacksonville contracts with MHRC to manage the hospital's adult inpatient psychiatric unit. MHRC also operates eight Florida Assertive Community Treatment (FACT) programs for adults with severe and persistent mental illness, located in Clearwater, Gainesville, Jacksonville, Kissimmee, Rockledge, Tampa, and Winter Haven, as well as a FACT Lite program providing Linking, Advocating, Treating, Transitioning, Empowering & Recovery Support (LATTERS) services in Jacksonville. The two FACT teams located in Jacksonville serve residents of Duval, Clay, and Nassau counties. Renaissance Behavioral Health Systems and Mental Health Resource Center encourage all applicants to take advantage of opportunities for hire, and if internal applicants, transfers, promotions, and advancement, regardless of their race, color, religion, sex, sexual orientation, gender identity or expression, age, handicap, disability, marital status, national origin, veteran status, or genetic information. RBHS and MHRC are Equal Opportunity Employers and Drug Free Workplaces. Background screening and clearance through the Florida Care Provider Background Screening Clearinghouse is required for all positions: ********************************

Mental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community such as 24-hour emergency services, inpatient psychiatric services for children, adolescents, and adults as well as outpatient services such as medication management, case management, and counseling. Job Summary The Emergency Services Department serves the child, adolescent, and adult populations. This is an ideal opportunity for an employee who enjoys working in a team atmosphere and is dedicated to providing quality behavioral health care. The Evaluator assesses individuals in psychiatric crisis who may need inpatient treatment by conducting mental health screening evaluations. Determines and implements appropriate dispositions and provides appropriate referrals to community resources. Assures the accuracy, completeness, and confidentiality of clinical records Responsibilities Conducts emergency mental health screenings on individuals who enter the facility either voluntarily or through the Baker Act. Using Baker Act criteria and DSM V standards evaluate and assess any crisis telephone calls and/or walk-ins to determine the need for services. Conducts emergency evaluations and/or arranges/refers for services as indicated. Provides Crisis Intervention. Coordinates patient transfers to community hospitals. Coordinates with insurance companies to obtain pre-certifications and authorizations for treatment and services. Completes required documentation and reporting. Qualifications In order to be considered candidates must have either a Bachelors degree or Masters degree in psychology, social work, counseling, or a related field and one year experience working with the chronically mentally ill population. The Evaluator needs to be able to make sound decisions independently on a daily basis, including but not limited to recognizing emergencies and life-threatening situations and responding appropriately. Strong communication skills are essential and this individual must be able to interact appropriately with internal and external customers, including families, caregivers, community service providers, supervisory staff, and other department professionals. Proficiency in Microsoft Office Programs, Outlook, and use of the Internet required. Position Details This is a weekend evenings position, every other Saturday and Sunday, 4:00pm to 12:30am Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers. Background screening and clearance through the Florida Care Provider Background Screening Clearinghouse is required for all positions: ********************************

Benefits: Dental insurance Health insurance Paid time off Vision insurance Benefits/Perks Medical, Dental, and Vision Insurance Life Insurance Disability Insurance 403b PTO Paid Holidays Flexible Spending Account Employee Assistance Program Company OverviewMental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community such as 24-hour emergency services, inpatient psychiatric services for children, adolescents, and adults as well as outpatient services such as medication management, case management, and counseling. Job SummaryThe Medical Office Assistant is responsible for general office duties that include answering the main switchboard and greeting and assisting all internal and external customers. The Medical Office Assistant also completes medical office duties related to scheduling appointments, verifying information, collecting patient fees, and billing services. Responsibilities Receptionist Functions: Greets and assists internal and external customers upon entering the facility in a professional manner. Answers the main switchboard in a timely, courteous manner. Operates switchboard with a minimum of four incoming lines, takes and routes messages properly, and processes all incoming telephone calls for the facility. Medical Office Assistant Functions: Schedules, reschedules, cancels, and confirms appointments face-to-face and on the telephone for Psychiatrists, Advanced Registered Nurse Practitioners (ARNP), and Clinicians. Checks in all individuals at the front desk and directs them to the appropriate clinical staff to ensure schedule is followed. Verifies address and phone number of all individuals served at time of check in. Collects fees, writes receipts and records cash receipts. Completes financial duties including verification of insurance on initial visits for new patients and regular visits for existing patients. Instructs patients on pay scales or fees. Accurately bills the daily service tickets for Psychiatrists, ARNPs, and Clinicians. Makes requests for interpreters as needed Qualifications In order to be considered, candidates must have a High School diploma or equivalent required; some college or additional technical training preferred. Ability to use a multi-line phone and paging system. Proficiency in Microsoft Office programs and use of the Internet. Proficiency in the MHRC MIS System demonstrated within three months of employment. One year office experience or experience in the healthcare field is preferred. Position Details This position is a Full Time Days position: Monday through Friday, 8:00am to 4:30pm. Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers. Background screening and clearance through the Florida Care Provider Background Screening Clearinghouse is required for all positions: ******************************** Thank you for your interest in joining the team at Mental Health Resource Center and Renaissance Behavioral Health Systems. We offer a variety of opportunities in the behavioral health and social services fields. We have locations in Jacksonville and throughout Florida. Employees work together and support one another in a friendly, team-oriented atmosphere that encourages professional growth. We offer an ideal workplace for individuals dedicated to providing care and services that reflect our core values of compassion, integrity, and excellence. Mental Health Resource Center, Inc. (MHRC) is a nonprofit organization that provides a wide range of behavioral health and social services to the community. Included in MHRC's service array are 24-hour emergency services and inpatient psychiatric services for children, adolescents, and adults. Outpatient services include medication management, care coordination, case management, intensive case management team services, counseling, psychosocial rehabilitation, an adult therapeutic family program, state hospital liaison services, mental health court, multidisciplinary forensic teams (MFT), jail-based diversion services, a Co-Responder Program with the Jacksonville Sheriff's Office, the Link-to-Life suicide prevention program, and services that assist individuals in obtaining benefits such as Social Security Income, Social Security Disability Income, Medicaid, food stamps, and housing. In addition, UF Health Jacksonville contracts with MHRC to manage the hospital's adult inpatient psychiatric unit. MHRC also operates eight Florida Assertive Community Treatment (FACT) programs for adults with severe and persistent mental illness, located in Clearwater, Gainesville, Jacksonville, Kissimmee, Rockledge, Tampa, and Winter Haven, as well as a FACT Lite program providing Linking, Advocating, Treating, Transitioning, Empowering & Recovery Support (LATTERS) services in Jacksonville. The two FACT teams located in Jacksonville serve residents of Duval, Clay, and Nassau counties. Renaissance Behavioral Health Systems and Mental Health Resource Center encourage all applicants to take advantage of opportunities for hire, and if internal applicants, transfers, promotions, and advancement, regardless of their race, color, religion, sex, sexual orientation, gender identity or expression, age, handicap, disability, marital status, national origin, veteran status, or genetic information. RBHS and MHRC are Equal Opportunity Employers and Drug Free Workplaces. Background screening and clearance through the Florida Care Provider Background Screening Clearinghouse is required for all positions: ********************************

Job DescriptionBenefits: Dental insurance Health insurance Paid time off Vision insurance Benefits/Perks Medical, Dental, and Vision Insurance Life Insurance Disability Insurance 403b PTO Paid Holidays Flexible Spending Account Employee Assistance Program Company Overview Mental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community such as 24-hour emergency services, inpatient psychiatric services for children, adolescents, and adults as well as outpatient services such as medication management, case management, and counseling. Job Summary The Patient Accounts Specialist is responsible for accurate and timely claims submissions, reimbursements, adjustments, and refunds of assigned insurance payers in accordance with current policies and procedures. Responsibilities Files claim with all appropriate payers. Generates daily billing reports that reflect payer summaries of claims filed and amounts to be collected for submission to the Business Office Manager. Transmits billing electronically and manually for all companies in accordance with departmental deadlines. Performs timely and accurate applications and insurance company payments/adjustments. Evaluates denials in a timely manner for appropriate reconciliation, rebilling, and other necessary follow-up. Receives phone calls and inquiries from both third-party payers and individuals served on claims and responds to same as appropriate. Maintains and updates financial files that contain current demographics, historical data, financial status, and payer source. Works cooperatively with other departments to obtain accurate clinical and demographic information to ensure timely billing and collection of fees owed for services rendered. Works with staff on third-party verification. Coordinates with utilization management, inpatient admitting clerk, and outpatient staff to assure proper pre-certifications are obtained from insurance companies. Performs insurance verifications when necessary. Reviews and utilizes Accounts Receivables aging and billing error reports for the purposes of correction, reconciliation, and problem resolution in regard to receivables, in an effort to prevent 90 and 120-day receivables. Processes financial evaluations for eligibility of sliding scale, as well as maintaining financial documents. Qualifications In order to be considered, candidates must have a High school graduate or equivalent required and two years of medical third-party billing and collection experience required. Two years experience working with a desktop computer and related software (i.e. Microsoft Office). Experience with Medicare preferred. Position Details This position is a Full Time Days position: Monday through Friday, 8:00am to 4:30pm. Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers. Background screening and clearance through the Florida Care Provider Background Screening Clearinghouse is required for all positions: ********************************

Benefits: Dental insurance Health insurance Paid time off Vision insurance Benefits/Perks Medical, Dental, and Vision Insurance Life Insurance Disability Insurance 403b PTO Paid Holidays Flexible Spending Account Employee Assistance Program Company Overview Mental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community such as 24-hour emergency services, inpatient psychiatric services for children, adolescents, and adults as well as outpatient services such as medication management, case management, and counseling. Job Summary The primary objective of the Cook is to prepare and serve three meals and two snacks daily, ensuring compliance with nutritional requirements. This position would maintain adherence with all cleaning and sanitation requirements and requires interaction with individuals who have a mental illness. Responsibilities Prepares breakfast, lunch and dinner. Supervises serving of breakfast, lunch and dinner. Assists with clean-up of meals. Adheres to cleaning schedule-keeping work area clean at all times. Assists with rotating stock and storing of all food items in proper area. Requests all food items needed from Food Services Director. Prepares two snacks (3 p.m. and 8 p.m.) daily, or as directed by the meal schedule. Demonstrates knowledge about all governing regulations relating to sanitary food service, as outlined by State of Florida, Department of Health, and County Health Department. Qualifications In order to be considered, candidates are required to have a High School diploma or equivalent preferred. One year of institutional or hospitality cooking preferred. ServSafe Manager certification required within 60 days of hire. Must be able to maintain certification throughout employment. Excellent customer service skills are essential and the Cook must be able to interact appropriately with internal and external customers, including individuals served, families, caregivers, community service providers, supervisory staff and other department professionals. Requires ability to travel to satellite facilities as requested. Position Details Full Time: Monday through Friday, 11:00am to 7:00pm, with rotating 7:00am to 3:00am (rotating weekends and holidays). Monday through Friday, 7:00am to 3:00pm, with rotating 11:00am to 7:00pm (rotating weekends and holidays). Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers. Background screening and clearance through the Florida Care Provider Background Screening Clearinghouse is required for all positions: ******************************** Thank you for your interest in joining the team at Mental Health Resource Center and Renaissance Behavioral Health Systems. We offer a variety of opportunities in the behavioral health and social services fields. We have locations in Jacksonville and throughout Florida. Employees work together and support one another in a friendly, team-oriented atmosphere that encourages professional growth. We offer an ideal workplace for individuals dedicated to providing care and services that reflect our core values of compassion, integrity, and excellence. Mental Health Resource Center, Inc. (MHRC) is a nonprofit organization that provides a wide range of behavioral health and social services to the community. Included in MHRC's service array are 24-hour emergency services and inpatient psychiatric services for children, adolescents, and adults. Outpatient services include medication management, care coordination, case management, intensive case management team services, counseling, psychosocial rehabilitation, an adult therapeutic family program, state hospital liaison services, mental health court, multidisciplinary forensic teams (MFT), jail-based diversion services, a Co-Responder Program with the Jacksonville Sheriff's Office, the Link-to-Life suicide prevention program, and services that assist individuals in obtaining benefits such as Social Security Income, Social Security Disability Income, Medicaid, food stamps, and housing. In addition, UF Health Jacksonville contracts with MHRC to manage the hospital's adult inpatient psychiatric unit. MHRC also operates eight Florida Assertive Community Treatment (FACT) programs for adults with severe and persistent mental illness, located in Clearwater, Gainesville, Jacksonville, Kissimmee, Rockledge, Tampa, and Winter Haven, as well as a FACT Lite program providing Linking, Advocating, Treating, Transitioning, Empowering & Recovery Support (LATTERS) services in Jacksonville. The two FACT teams located in Jacksonville serve residents of Duval, Clay, and Nassau counties. Renaissance Behavioral Health Systems and Mental Health Resource Center encourage all applicants to take advantage of opportunities for hire, and if internal applicants, transfers, promotions, and advancement, regardless of their race, color, religion, sex, sexual orientation, gender identity or expression, age, handicap, disability, marital status, national origin, veteran status, or genetic information. RBHS and MHRC are Equal Opportunity Employers and Drug Free Workplaces. Background screening and clearance through the Florida Care Provider Background Screening Clearinghouse is required for all positions: ********************************

Why Work for CGC? Our tagline says it all - Unlimited Potential. Endless Possibilities. For over 70 years, CGC has helped children, teens, and families thrive through a whole-health, whole-family approach to care. Each year, we serve over 15,000 individuals across Northeast Florida, providing hope and healing that lasts. What We Offer: * Starting salary: $54,000+ * Additional pay for bilingual skills * Discretionary annual bonus based on individual and company performance * Generous PTO package * Medical/Dental/Vision Coverage * 401(k) with 3% employer match * Flexible Spending Plans (medical & dependent care) * Licensure reimbursement * Annual professional development stipend * Licensure supervision and mentoring * Growth-focused, supportive work culture About the Rapid Response Team: Our Rapid Response Team provides crisis intervention, suicide prevention, and de-escalation services to children and adults in the community. We're the first mobile crisis team in Jacksonville - and we've been setting the standard for community-based crisis care ever since. If you're energized by fast-paced, meaningful work and love leading a skilled, mission-driven team - you'll fit right in. What You'll Do: * Supervise and guide Rapid Response clinicians in daily operations * Respond to crisis calls and provide in-person assessments * Triage incoming referrals and assign cases to team members * Monitor quality of clinical documentation and service delivery * Lead with compassion, accountability, and teamwork Requirements What You'll Need: * Master's degree in Social Work, Mental Health Counseling, or Marriage & Family Therapy * Active Florida LCSW, LMHC, or LMFT license or within three months of obtaining licensure * 3+ years providing therapeutic services to children and families * Knowledge of ICD/DSM diagnostic standards * Intermediate computer skills (Microsoft Office, EHR systems) * Reliable transportation, a valid FL driver's license, and insurance * Availability for after-hours/weekend crisis response * Level 2 clearance from DCF Clearing house - ******************************** Preferred: * At least 1 year post-licensure experience * Supervisory experience in behavioral health or crisis response * CGC is a drug-free workplace* ADA Disclaimer: In developing this job description, care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Job DescriptionBenefits: Dental insurance Health insurance Paid time off Vision insurance Benefits/Perks Medical, Dental, and Vision Insurance Life Insurance Disability Insurance 403b PTO Paid Holidays Flexible Spending Account Employee Assistance Program Company Overview Mental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community such as 24-hour emergency services, inpatient psychiatric services for children, adolescents, and adults as well as outpatient services such as medication management, case management, and counseling. Job Summary The Care Coordinator with our Behavioral Health Care Management program assists high utilizers who are not effectively connected with the services and supports they need to transition successfully from higher levels of care to effective community-based care. This role focuses on uninsured or underinsured individuals who demonstrate high utilization of acute care services, such as crisis stabilization, inpatient care, and detoxification services. The Care Coordinator will assess individuals needs, coordinate a plan of care and/or treatment plan, and conduct outreach to engage individuals referred from inpatient psychiatric facilities, jail, or other community providers. Responsibilities Single Point of Accountability: Serves as the single entity responsible for the coordination of services, supports, and cross-system collaboration to ensure holistic meeting of the individuals needs. Engagement: Builds trust and rapport with individuals by going to them and encouraging the full participation of their natural supports. The care plan will include activities and interventions that utilize these natural support sources. Standardized Assessment: Uses the LOCUS to determine the appropriate level of care. Shared Decision-Making: Creates family and person-centered, individualized, strength-based plans of care. The individual's values and preferences are prioritized, with the care coordinator providing options and choices. Community-Based Services: Ensures that services and supports are provided in inclusive, responsive, accessible, and least restrictive settings that promote community integration. Coordination Across Health Care: Integrates services across physical health, behavioral health, social services, housing, education, and employment. Information Sharing: Utilizes releases of information (ROIs) and data sharing agreements, compliant with federal and state laws, to share information among Network Service Providers, natural supports, and system partners involved in the individuals care. Effective Transitions and Warm Hand-Offs: Facilitates face-to-face introductions between current providers and the care coordinator. The warm handoff is both to establish an initial facetoface contact between the individual and the care coordinator and to confer the trust and rapport the individual has developed with the provider to the care coordinator. Cultural and Linguistic Competence: Demonstrates respect for and builds on the values, preferences, beliefs, culture, and identity of the individual and their community. Outcome-Based: Ensures care plan goals and strategies are tied to measurable indicators of success, monitors progress, and revises plans as needed. Stabilization of Mental Health Symptoms: Facilitates stabilization through care coordination, assessment, and outreach. Advocacy: Advocates for necessary services and resources to implement the care plan or treatment plan, making referrals to community services, coordinating service delivery, and monitoring satisfaction and effectiveness. Community-Based Outreach: Provides outreach to individuals referred from inpatient psychiatric facilities, jails, etc., and engages them with information about CSC services. Regular Contact: Maintains regular contact with individuals once they are connected to CSC services, including during psychiatric medical service appointments and as needed to coordinate services. Outreach to Service Providers: Provides community-based outreach to service providers at crisis points in the system of care to inform them about CSC services. Qualifications In order to be considered, a candidate must have a Bachelor's Degree in Social Work or a related Human Services field from an accredited university or college (a related Human Services field is defined as one in which 30 hours of course work includes the study of human behavior and development) required. One year of experience working in human services or a mental health related field required. Experience working with adult individuals with mental illness preferred. Proficiency in the RBHS/MHRC Electronic Health Records (EHR) and Patient Information System demonstrated within three months of employment. Proficiency in Microsoft Office, Outlook and use of the Internet required. Must meet Frequent Drivers requirements, including a valid Florida drivers license, and insurance coverage equal to or exceeding 50,000/100,000/50,000 split limits. Requires the ability to travel to satellite facilities, community agencies, and to make contact with individuals by performing home visits or community outreach. Strong communication skills are essential and this individual must be able to interact appropriately with internal and external customers, including patients, families, caregivers, community service providers, supervisory staff and other department professionals. Position Details This is a Full Time Days position: Monday through Friday, 8:00am to 4:30pm. Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers. Background screening and clearance through the Florida Care Provider Background Screening Clearinghouse is required for all positions: ********************************

Renaissance Behavioral Health Systems, a comprehensive nonprofit mental health and social services provider and Joint Commission accredited organization, is currently seeking a Food Services Manager to work at our Jacksonville locations. The Food Services Manager is responsible for the planning, purchasing, supervision and evaluation of all food service operations which serve approximately 250 meals a day. The Food Services Manager also monitors the operations of facilities providing dietary services, ensuring proper functioning of equipment and compliance with all related standards. Duties include but are not limited to: Executes general responsibility necessary to manage operating costs and ensures compliance with all related standards for the Dietary Departments at each facility. Orders supplies needed to meet requirements from vendors; inspects purchases to ensure quality standards are met and approves bills for payment. Develops menus, supervises documentation of menus served and all substitutions. Responsible for inventory control at all sites and monthly inventory of on-site food supplies. Responsible for supervising food service employees engaged in the preparation, cooking of food, dish washing, and beverage service at two sites. Responsible for supervising daily cleaning of food service equipment and areas. Assists with daily operations including food preparation, serving, and cleaning as needed. Schedules regular employee meetings. During meetings, ensures the correct interpretation of departmental and agency policies; reviews proper procedures for food preparation, beverage preparation, service; and shares information with employees with regard to plans, policy changes and provides in-service training. Schedules employees for work to ensure the department is properly staffed for efficient operations. Assigns work to ensure maximum utilization of available staff while maintaining productivity. Coordinates with HR to make arrangements for temporary staff when needed. Manages interactions and communication with external Dietitian. Collaborates with external Dietitian to ensure menus served are within standards of the Florida Diet Manual and/or other regulations. Consults with external Dietician to ensure patient dietary needs (i.e. medical, special diets} are met and coordinates with Inpatient staff. Works on-site at locations at least one day a week to directly supervise food service operations. Remains available to staff issues with Food Services Supervisors and staff during operating hours. Ensures equipment remains operational and is cleaned and maintained according to schedules and/or as needed. Recommends replacements and coordinates repairs with appropriate management staff. Maintains and updates policies, procedures and related documentation to ensure compliance with external regulations, including but not limited to the Department of Health and Joint Commission. Facilitates recruitment, hiring, orientation, retention, evaluation and employee relations in coordination with supervisor and the Human Resource Department. Trains, monitors and supervises staff at various locations. Conducts individual supervisory sessions with each of the staff members under direct supervision. Position Requirements: High School graduate or equivalent required. Additional education focusing on Business Administration and/or as Food Service preferred. Three to five years of institutional food service required. Experience working in healthcare preferred. Three years of supervisory experience required. Must be able to interact appropriately with internal and external customers, including vendors, supervisory staff and other department professionals. Position Details: This is a full-time position scheduled Monday through Friday. Occasional evenings, weekends, and holidays may be required based on operational needs. This full time position offers a comprehensive benefits package. Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers. Background screening and clearance through the Florida Care Provider Background Screening Clearinghouse is required for all positions: ******************************** Thank you for your interest in joining the team at Mental Health Resource Center and Renaissance Behavioral Health Systems. We offer a variety of opportunities in the behavioral health and social services fields. We have locations in Jacksonville and throughout Florida. Employees work together and support one another in a friendly, team-oriented atmosphere that encourages professional growth. We offer an ideal workplace for individuals dedicated to providing care and services that reflect our core values of compassion, integrity, and excellence. Mental Health Resource Center, Inc. (MHRC) is a nonprofit organization that provides a wide range of behavioral health and social services to the community. Included in MHRC's service array are 24-hour emergency services and inpatient psychiatric services for children, adolescents, and adults. Outpatient services include medication management, care coordination, case management, intensive case management team services, counseling, psychosocial rehabilitation, an adult therapeutic family program, state hospital liaison services, mental health court, multidisciplinary forensic teams (MFT), jail-based diversion services, a Co-Responder Program with the Jacksonville Sheriff's Office, the Link-to-Life suicide prevention program, and services that assist individuals in obtaining benefits such as Social Security Income, Social Security Disability Income, Medicaid, food stamps, and housing. In addition, UF Health Jacksonville contracts with MHRC to manage the hospital's adult inpatient psychiatric unit. MHRC also operates eight Florida Assertive Community Treatment (FACT) programs for adults with severe and persistent mental illness, located in Clearwater, Gainesville, Jacksonville, Kissimmee, Rockledge, Tampa, and Winter Haven, as well as a FACT Lite program providing Linking, Advocating, Treating, Transitioning, Empowering & Recovery Support (LATTERS) services in Jacksonville. The two FACT teams located in Jacksonville serve residents of Duval, Clay, and Nassau counties. Renaissance Behavioral Health Systems and Mental Health Resource Center encourage all applicants to take advantage of opportunities for hire, and if internal applicants, transfers, promotions, and advancement, regardless of their race, color, religion, sex, sexual orientation, gender identity or expression, age, handicap, disability, marital status, national origin, veteran status, or genetic information. RBHS and MHRC are Equal Opportunity Employers and Drug Free Workplaces. Background screening and clearance through the Florida Care Provider Background Screening Clearinghouse is required for all positions: ********************************

Benefits: Dental insurance Health insurance Paid time off Vision insurance Benefits/Perks Medical, Dental, and Vision Insurance Life Insurance Disability Insurance 403b PTO Paid Holidays Flexible Spending Account Employee Assistance Program Company Overview Mental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community such as 24-hour emergency services, inpatient psychiatric services for children, adolescents, and adults as well as outpatient services such as medication management, case management, and counseling. Job Summary The System of Care (SOC) Specialist serves as the central coordinator for MHRC programs and community resources, streamlining internal and external referrals to ensure efficient access to integrated, person-centered care. This role strengthens care transitions by linking individuals to appropriate services, monitoring referral outcomes, and addressing service gaps to support timely follow-up and engagement. By collaborating with both MHRC staff and external partners, the SOC Specialist helps prevent unnecessary Baker Act admissions and hospitalizations through proactive intervention and timely connections to essential services. As the central point of accountability for agency referrals, the SOC Specialist ensures prompt service linkage, stabilizing individuals in community settings and preventing crises. The specialist also educates stakeholders on available resources, streamlines care coordination, and enhances continuity of care, leading to reduced re-hospitalization rates and better community-based outcomes. Responsibilities Care Coordination Services: Acts as the centralized coordinator for all referrals, ensuring individuals are connected to appropriate MHRC services or external supports in a timely and efficient manner. Tracks and follows up on referral outcomes to ensure no gaps in service delivery. Facilitates collaboration across behavioral health, medical, and social services to holistically address the individual's needs. Builds trust and rapport with individuals and their natural supports through proactive communication and follow-up. Encourages the involvement of chosen supports to foster recovery and community stabilization. Utilizes structured tools and criteria to ensure referrals align with evidence-based care pathways. Ensures seamless transitions between service providers by facilitating warm handoffs and maintaining continuity of care. Advocacy and Problem Solving Identifies and addresses Social Determinants of Health (SDOH) barriers such as transportation, access to identification, and housing. Serves as an advocate for individuals by ensuring access to appropriate services and resources, addressing barriers to care, and supporting timely resolution of coordination challenges. Monitors referral outcomes, analyzes data trends, and identifies areas for improvement to meet quality and performance standards. Hospitalization Prevention and Early Intervention Identifies high-risk individuals and connects them to preventive services and supports to reduce unnecessary hospitalizations. Works with multidisciplinary teams to standardize care coordination practices, address service gaps, and support MHRC's mission of community stabilization. Community Engagement and Outreach Serves as a liaison to community partners, providing education on MHRC services, referral pathways, and available resources. Engages in outreach activities to strengthen partnerships and build awareness of MHRC's comprehensive services. Continuous Improvement and Compliance Participates in quality improvement initiatives to enhance referral processes, reduce delays, and align with best practices. Ensures all documentation is completed accurately and timely, meeting organizational and regulatory compliance standards. Qualifications In order to be considered, a candidate must have a Bachelor's Degree in Social Work or a related Human Services field from an accredited university or college (a related Human Services field is defined as one in which 30 hours of course work includes the study of human behavior and development) required. One year of experience working in human services or a mental health related field required. Experience working with adult individuals with mental illness preferred. Proficiency in the RBHS/MHRC Electronic Health Records (EHR) and Patient Information System demonstrated within three months of employment. Must complete competencies assigned to position as outlined in the Orientation Competency Form. Proficiency in Microsoft Office, Outlook and use of the Internet required. Strong communication skills are essential and this individual must be able to interact appropriately with internal and external customers, including patients, families, caregivers, community service providers, supervisory staff and other department professionals. Position Details This is a Full Time Days position: Monday through Friday, 8:00am to 4:30pm. Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers. Background screening and clearance through the Florida Care Provider Background Screening Clearinghouse is required for all positions: ******************************** Thank you for your interest in joining the team at Mental Health Resource Center and Renaissance Behavioral Health Systems. We offer a variety of opportunities in the behavioral health and social services fields. We have locations in Jacksonville and throughout Florida. Employees work together and support one another in a friendly, team-oriented atmosphere that encourages professional growth. We offer an ideal workplace for individuals dedicated to providing care and services that reflect our core values of compassion, integrity, and excellence. Mental Health Resource Center, Inc. (MHRC) is a nonprofit organization that provides a wide range of behavioral health and social services to the community. Included in MHRC's service array are 24-hour emergency services and inpatient psychiatric services for children, adolescents, and adults. Outpatient services include medication management, care coordination, case management, intensive case management team services, counseling, psychosocial rehabilitation, an adult therapeutic family program, state hospital liaison services, mental health court, multidisciplinary forensic teams (MFT), jail-based diversion services, a Co-Responder Program with the Jacksonville Sheriff's Office, the Link-to-Life suicide prevention program, and services that assist individuals in obtaining benefits such as Social Security Income, Social Security Disability Income, Medicaid, food stamps, and housing. In addition, UF Health Jacksonville contracts with MHRC to manage the hospital's adult inpatient psychiatric unit. MHRC also operates eight Florida Assertive Community Treatment (FACT) programs for adults with severe and persistent mental illness, located in Clearwater, Gainesville, Jacksonville, Kissimmee, Rockledge, Tampa, and Winter Haven, as well as a FACT Lite program providing Linking, Advocating, Treating, Transitioning, Empowering & Recovery Support (LATTERS) services in Jacksonville. The two FACT teams located in Jacksonville serve residents of Duval, Clay, and Nassau counties. Renaissance Behavioral Health Systems and Mental Health Resource Center encourage all applicants to take advantage of opportunities for hire, and if internal applicants, transfers, promotions, and advancement, regardless of their race, color, religion, sex, sexual orientation, gender identity or expression, age, handicap, disability, marital status, national origin, veteran status, or genetic information. RBHS and MHRC are Equal Opportunity Employers and Drug Free Workplaces. Background screening and clearance through the Florida Care Provider Background Screening Clearinghouse is required for all positions: ********************************

Job DescriptionBenefits: Dental insurance Health insurance Paid time off Vision insurance Benefits/Perks Medical, Dental, and Vision Insurance Life Insurance Disability Insurance 403b PTO Paid Holidays Flexible Spending Account Employee Assistance Program Company Overview Mental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community such as 24-hour emergency services, inpatient psychiatric services for children, adolescents, and adults as well as outpatient services such as medication management, case management, and counseling. Job Summary This is an ideal opportunity for an individual who enjoys working in a team atmosphere and is dedicated to providing both behavioral health care and social services to the individuals we serve in the community. This program operates on the Linking, Advocating, Transitioning, & Recovery Support (LATRS) service model as defined in DCF Guidance 36. FACT Lite uses a multidisciplinary approach to deliver care to adults with serious mental illness (SMI) by providing mental health rehabilitation interventions and supports necessary to assist participants to achieve and maintain rehabilitative, resiliency, and recovery goals. FACT Lite also provides clinical case management and recovery support that promotes continuity of care and ease of service access until a full transition to community-based care is optimal. Services provided to individuals served by the FACT Lite Program include, but are not limited to: case management; care coordination; medication oversight and support; psychoeducation regarding mental health challenges and treatment options; assistance and support in addressing health care needs; life skills development; support with furthering education or gaining employment; and working closely with individual families or other natural supports. Most of a FACT Lite team member's day is spent in the community completing many of the above duties. Only about 25% of their time is spent in the office. Company vehicles are available, however members of the FACT Lite team also need to use their personal vehicles to provide services and are eligible for reimbursement for mileage. The FACT Lite team operates Monday through Friday from 8:00 am to 5:00pm. Team members rotate providing crisis on-call coverage after normal business hours, on the weekends and holidays. Responsibilities Provides treatment, rehabilitation, and support services in accordance with DCF Guidance 36 Linking, Advocating, Transitioning, & Recovery Support (LATRS) Florida Assertive Community Treatment (FACT), Tier 2 Assures the accuracy, completeness and confidentiality of clinical records Provides initial and ongoing assessments and evaluations and completes portions of the comprehensive assessment as assigned Advocates for individuals served by the program to ensure acquisition of necessary social services to include activities of daily living, including medical, dental, legal, housing, and entitlements and monitors and evaluates the effectiveness of the service and the persons satisfaction Provides assistance with activities of daily living, transportation, communication, social and interpersonal relationship skills Provides education related to symptoms, medications, and mental health issues. Provides service coordination for an assigned group of individuals which includes monitoring process made towards goals and objective and developing, writing, implementing, evaluating and revising the recovery plan in partnership with the individual and other providers. Qualifications Bachelors degree in a behavioral science field, with preference for individuals also credentialed as a Certified Recovery Peer Specialist (CRPS). Previous experience working with adults with severe and persistent mental illness (i.e. schizophrenia, bipolar disorder, borderline personality disorder) is required. Each member of the FACT Lite team must meet MHRC/RBHS vehicle driver requirements, including a valid Florida Driver's License, automobile insurance coverage equal to or exceeding 50,000/100,000/50,000 split limits, and no more than eight points on their license for any combination of violations. The FACT Lite Case Specialist position requires individual and group interaction with persons who have a serious and persistent mental illness in their home environment, a closed office, hospital, nursing home and/or locked unit. The FACT Lite Case Specialist needs to be able to make sound decisions independently on a daily basis, including but not limited to recognizing emergencies and life threatening situations and responding appropriately. Strong communication skills are essential and this individual must be able to interact appropriately with internal and external customers, including families, caregivers, community service providers, supervisory staff and other department professionals. Each FACT Lite team member contributes to the completeness and confidentiality of clinical records by ensuring documentation, paperwork and system entries meet internal and external guidelines for content, accuracy and timeliness. Working knowledge of Microsoft Office Programs, email, and the use of the Internet is required. Position Details Monday through Friday (rotating on-call for after hours, weekends, and holidays) Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers. Background screening and clearance through the Florida Care Provider Background Screening Clearinghouse is required for all positions: ********************************

Ready to Change Lives-and Your Career? If you want to work in the field, respond to real-time mental health needs, and do work that truly matters, CGC is the place. We offer team support, clinical excellence, and the ability to make a lasting impact-all while helping shape the future of crisis care in Florida. For over 70 years, CGC has been a leader in children's mental health care across Northeast Florida-serving over 5,000 youth and 15,000 family members annually. We pioneered the first mobile crisis team in Jacksonville and continue to lead with trauma-informed, whole-family, whole-health care that changes lives. What You'll Do as a Mobile Response Team Therapist Step into the community as a front-line responder-supporting children and families during their most critical moments: * Respond in-person to crisis calls within 60 minutes to assess, de-escalate, and stabilize youth in real time. * Distinguish between behavioral emergencies and psychiatric crises using sound clinical judgment. * Provide immediate support, suicide prevention, and therapeutic insight while preserving dignity and safety. * Work to divert unnecessary Baker Acts and hospitalizations through effective, on-site intervention. * Collaborate with families, schools, law enforcement, and child welfare professionals. * Develop short-term safety plans and support transitions to appropriate follow-up care. Perks & Benefits You'll Love * $48,000-$50,000 starting salary * Discretionary annual bonus based on individual and company performance * Bilingual pay incentive * Generous PTO package * 401(k) with 3% employer match * Flexible Spending Plans (medical & dependent care) * Licensure supervision & professional development stipend * Licensure reimbursement * Ongoing mentorship + training with expert clinicians * Career growth in an agency with deep community trust Requirements What You Bring to the Team * A Master's degree in Counseling, Social Work, or Marriage & Family Therapy * 2+ years of experience working therapeutically with children/adolescents * Strong working knowledge of DSM/ICD diagnoses * Experience with Florida Baker Act procedures * A valid FL driver's license, clean driving record, and reliable transportation * Ability to think fast, stay calm, and act clinically in high-intensity moments * Level 2 clearance from DCF Clearing house - ******************************** Preferred: Current FL LCSW, LMHC, or LMFT * CGC is a Drug Free Workplace * ADA Disclaimer: In developing this job description, care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Mental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community such as 24-hour emergency services, inpatient psychiatric services for children, adolescents, and adults as well as outpatient services such as medication management, case management, and counseling. Job Summary Behavioral Health Assistants provide competency-based direct care to children, adolescents, and adults in our inpatient behavioral health units. Behavioral Health Assistants assist in providing a safe, clean, and therapeutic environment for our patients. These inpatient units provide crisis stabilization services and most patients are admitted involuntarily to the facility via the Baker Act, the mental health act of Florida. The normal length of stay on the unit for patients is typically 3-5 days. This is an ideal opportunity for an individual who is dedicated to providing a caring, therapeutic environment and who enjoys working in a team atmosphere. We provide a variety of training, including but not limited to Crisis Intervention, CPR, Diagnosis and Behaviors, Ethics, and Confidentiality. Each team member contributes to the completeness and confidentiality of clinical records by ensuring documentation, paperwork, and system entries meet internal and external guidelines for content, accuracy, and timeliness. Responsibilities Monitors behaviors and documents observed behaviors as indicated in the patient record. Provides ongoing attention and interaction with patients in order to establish supportive relationships, learn patient concerns and goals, and work to assist patients in achieving successful outcomes. Assists patients with personal hygiene and activities of daily living skills (ADLs) in accordance with age, cultural consideration, and level of functioning based on current acuity and diagnosis. Ensures implementation of the daily schedule that meets patients needs and interests. Performs safety checks at a minimum of 15-minute intervals on patients in accordance with policy and procedure or as directed by the supervisor. Supervises patients during fresh air breaks and visitation periods. Remains knowledgeable of admission/discharge status, patient level and privileges/restrictions, special information, treatment plan, and unusual events. Performs and documents vital signs on patients, under the direct supervision of a Registered Nurse. Qualifications In order to be considered, candidates must have a High School Diploma or equivalent. Certified Nursing Assistant (CNA), Emergency Medical Technician (EMT), or Paramedic (PMD) certification is preferred. One year of experience working in direct patient care is preferred. Excellent customer service skills are essential and this individual must be able to interact appropriately with internal and external customers, including patients, families, caregivers, community service providers, supervisory staff, and other department professionals Position Details Every other Saturday and Sunday, 7:00am to 3:30pm/ Adult Unit/ MHRC South Every other Saturday and Sunday, 3:00pm to 11:30pm/ MHRC South/ Adult Unit Every Saturday and Sunday, 11:00pm to 7:30am/ MHRC South/ Adult Unit Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers. Background screening and clearance through the Florida Care Provider Background Screening Clearinghouse is required for all positions: ********************************

Benefits: Dental insurance Health insurance Paid time off Vision insurance Benefits/Perks Medical, Dental, and Vision Insurance Life Insurance Disability Insurance 403b PTO Paid Holidays Flexible Spending Account Employee Assistance Program MHRC offers assistance with Clinical Supervision hours for Masters Level Registered Interns in full-time positions Company OverviewMental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community such as 24-hour emergency services, inpatient psychiatric services for children, adolescents, and adults as well as outpatient services such as medication management, case management, and counseling. Job Summary The Intake Clinician provides clinical services to individuals served in the Comprehensive Services Center (CSC). Assesses an individual's need for psychiatric treatment and provides appropriate referrals to community resources and Comprehensive Services Center (CSC) services. Works with individuals to reduce psychiatric hospitalizations and ensure individuals obtain services in the most appropriate and least restrictive setting. Responsibilities Provides initial screenings and assessments for persons requesting CSC services and crisis intervention. Using Baker Act criteria and DSM V standards evaluate and assess any crisis telephone calls, scheduling appointments, and/or walk-ins to determine the need for services. Conducts screenings and assessments on individuals and documents all pertinent data according to CSC policy and procedures. Completes biopsychosocial assessments on all persons needing clinical services. Based on assessments, complete diagnostic impressions. Identifies appropriate service types and frequency to address diagnostic impressions. Develops an initial treatment plan. Conducts suicide risk assessments and identifies individuals in need of acute care. Determines and implements appropriate level of care, according to the needs identified during the evaluation process and according to procedures. Ensures appropriate follow-up and monitoring so the individual served continues in treatment with the appropriate clinical program, if judged necessary. Assures the accuracy, completeness, and confidentiality of the clinical record and maintains current knowledge of the Baker Act, new forms or procedures, etc. Acts as an advocate interpreting Baker Act to other agencies, families, or concerned parties to assure conformity with patient's rights for both the patient's and staff's welfare. Completes financial documentation. Remains current regarding all prescribed procedures related to third-party payer notification and pre-certifications pertaining to outpatient assessments and inpatient admissions. Assesses and monitors for risk, symptoms of trauma, and indications of abuse, neglect, and/or abandonment. Uses appropriate reporting mechanisms. Qualifications In order to be considered, a candidate must have a Master's Degree in Mental Health Counseling or a related field required. One year of experience working with chronically mentally ill populations is required. Valid Florida Registered Intern (IMH, ISW, or IMT) preferred. Valid Florida License (LMHC, LCSW, or LMFT) preferred. Certification in FARS preferred. Experience in completing Biopsychosocial Assessments is preferred. Must demonstrate in the RBHS/MHRC Electronic Health Records (EHR) and Patient Information System within three months of employment. Proficiency in Microsoft Office, Outlook, and use of the Internet required. Requires interactions with individuals who may have a mental illness; interactions may take place in an office setting, emergency services, or locked inpatient unit. Position Details This position is a full-time position: Monday through Friday. Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers. Thank you for your interest in joining the team at Mental Health Resource Center and Renaissance Behavioral Health Systems. We offer a variety of opportunities in the behavioral health and social services fields. We have locations in Jacksonville and throughout Florida. Employees work together and support one another in a friendly, team-oriented atmosphere that encourages professional growth. We offer an ideal workplace for individuals dedicated to providing care and services that reflect our core values of compassion, integrity, and excellence. Mental Health Resource Center, Inc. (MHRC) is a nonprofit organization that provides a wide range of behavioral health and social services to the community. Included in MHRC's service array are 24-hour emergency services and inpatient psychiatric services for children, adolescents, and adults. Outpatient services include medication management, care coordination, case management, intensive case management team services, counseling, psychosocial rehabilitation, an adult therapeutic family program, state hospital liaison services, mental health court, multidisciplinary forensic teams (MFT), jail-based diversion services, a Co-Responder Program with the Jacksonville Sheriff's Office, the Link-to-Life suicide prevention program, and services that assist individuals in obtaining benefits such as Social Security Income, Social Security Disability Income, Medicaid, food stamps, and housing. In addition, UF Health Jacksonville contracts with MHRC to manage the hospital's adult inpatient psychiatric unit. MHRC also operates eight Florida Assertive Community Treatment (FACT) programs for adults with severe and persistent mental illness, located in Clearwater, Gainesville, Jacksonville, Kissimmee, Rockledge, Tampa, and Winter Haven, as well as a FACT Lite program providing Linking, Advocating, Treating, Transitioning, Empowering & Recovery Support (LATTERS) services in Jacksonville. The two FACT teams located in Jacksonville serve residents of Duval, Clay, and Nassau counties. Renaissance Behavioral Health Systems and Mental Health Resource Center encourage all applicants to take advantage of opportunities for hire, and if internal applicants, transfers, promotions, and advancement, regardless of their race, color, religion, sex, sexual orientation, gender identity or expression, age, handicap, disability, marital status, national origin, veteran status, or genetic information. RBHS and MHRC are Equal Opportunity Employers and Drug Free Workplaces. Background screening and clearance through the Florida Care Provider Background Screening Clearinghouse is required for all positions: ********************************

Company Overview Mental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community such as 24-hour emergency services, inpatient psychiatric services for children, adolescents, and adults as well as outpatient services such as medication management, case management, and counseling. Job Summary The Emergency Services Department serves the child, adolescent, and adult populations. This is an ideal opportunity for an employee who enjoys working in a team atmosphere and is dedicated to providing quality behavioral health care. The Evaluator assesses individuals in psychiatric crisis who may need inpatient treatment by conducting mental health screening evaluations. Determines and implements appropriate dispositions and provides appropriate referrals to community resources. Assures the accuracy, completeness, and confidentiality of clinical records Responsibilities Conducts emergency mental health screenings on individuals who enter the facility either voluntarily or through the Baker Act. Using Baker Act criteria and DSM V standards evaluate and assess any crisis telephone calls and/or walk-ins to determine the need for services. Conducts emergency evaluations and/or arranges/refers for services as indicated. Provides Crisis Intervention. Coordinates patient transfers to community hospitals. Coordinates with insurance companies to obtain pre-certifications and authorizations for treatment and services. Completes required documentation and reporting. Qualifications In order to be considered candidates must have either a Bachelor's degree or Master's degree in psychology, social work, counseling, or a related field and one year experience working with the chronically mentally ill population. The Evaluator needs to be able to make sound decisions independently on a daily basis, including but not limited to recognizing emergencies and life-threatening situations and responding appropriately. Strong communication skills are essential and this individual must be able to interact appropriately with internal and external customers, including families, caregivers, community service providers, supervisory staff, and other department professionals. Proficiency in Microsoft Office Programs, Outlook, and use of the Internet required. Position Details This is a weekend evenings position, every other Saturday and Sunday, 4:00pm to 12:30am Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers. Background screening and clearance through the Florida Care Provider Background Screening Clearinghouse is required for all positions: ******************************** Thank you for your interest in joining the team at Mental Health Resource Center and Renaissance Behavioral Health Systems. We offer a variety of opportunities in the behavioral health and social services fields. We have locations in Jacksonville and throughout Florida. Employees work together and support one another in a friendly, team-oriented atmosphere that encourages professional growth. We offer an ideal workplace for individuals dedicated to providing care and services that reflect our core values of compassion, integrity, and excellence. Mental Health Resource Center, Inc. (MHRC) is a nonprofit organization that provides a wide range of behavioral health and social services to the community. Included in MHRC's service array are 24-hour emergency services and inpatient psychiatric services for children, adolescents, and adults. Outpatient services include medication management, care coordination, case management, intensive case management team services, counseling, psychosocial rehabilitation, an adult therapeutic family program, state hospital liaison services, mental health court, multidisciplinary forensic teams (MFT), jail-based diversion services, a Co-Responder Program with the Jacksonville Sheriff's Office, the Link-to-Life suicide prevention program, and services that assist individuals in obtaining benefits such as Social Security Income, Social Security Disability Income, Medicaid, food stamps, and housing. In addition, UF Health Jacksonville contracts with MHRC to manage the hospital's adult inpatient psychiatric unit. MHRC also operates eight Florida Assertive Community Treatment (FACT) programs for adults with severe and persistent mental illness, located in Clearwater, Gainesville, Jacksonville, Kissimmee, Rockledge, Tampa, and Winter Haven, as well as a FACT Lite program providing Linking, Advocating, Treating, Transitioning, Empowering & Recovery Support (LATTERS) services in Jacksonville. The two FACT teams located in Jacksonville serve residents of Duval, Clay, and Nassau counties. Renaissance Behavioral Health Systems and Mental Health Resource Center encourage all applicants to take advantage of opportunities for hire, and if internal applicants, transfers, promotions, and advancement, regardless of their race, color, religion, sex, sexual orientation, gender identity or expression, age, handicap, disability, marital status, national origin, veteran status, or genetic information. RBHS and MHRC are Equal Opportunity Employers and Drug Free Workplaces. Background screening and clearance through the Florida Care Provider Background Screening Clearinghouse is required for all positions: ********************************

Job DescriptionBenefits: Dental insurance Health insurance Paid time off Vision insurance Benefits/Perks Medical, Dental, and Vision Insurance Life Insurance Disability Insurance 403b PTO Paid Holidays Flexible Spending Account Employee Assistance Program Company Overview Mental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community such as 24-hour emergency services, inpatient psychiatric services for children, adolescents, and adults as well as outpatient services such as medication management, case management, and counseling. Job Summary The Medical Office Assistant is responsible for general office duties that include answering the main switchboard and greeting and assisting all internal and external customers. The Medical Office Assistant also completes medical office duties related to scheduling appointments, verifying information, collecting patient fees, and billing services. Responsibilities Receptionist Functions: Greets and assists internal and external customers upon entering the facility in a professional manner. Answers the main switchboard in a timely, courteous manner. Operates switchboard with a minimum of four incoming lines, takes and routes messages properly, and processes all incoming telephone calls for the facility. Medical Office Assistant Functions: Schedules, reschedules, cancels, and confirms appointments face-to-face and on the telephone for Psychiatrists, Advanced Registered Nurse Practitioners (ARNP), and Clinicians. Checks in all individuals at the front desk and directs them to the appropriate clinical staff to ensure schedule is followed. Verifies address and phone number of all individuals served at time of check in. Collects fees, writes receipts and records cash receipts. Completes financial duties including verification of insurance on initial visits for new patients and regular visits for existing patients. Instructs patients on pay scales or fees. Accurately bills the daily service tickets for Psychiatrists, ARNPs, and Clinicians. Makes requests for interpreters as needed Qualifications In order to be considered, candidates must have a High School diploma or equivalent required; some college or additional technical training preferred. Ability to use a multi-line phone and paging system. Proficiency in Microsoft Office programs and use of the Internet. Proficiency in the MHRC MIS System demonstrated within three months of employment. One year office experience or experience in the healthcare field is preferred. Position Details This position is a Full Time Days position: Monday through Friday, 8:00am to 4:30pm. Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers. Background screening and clearance through the Florida Care Provider Background Screening Clearinghouse is required for all positions: ********************************

Benefits: Dental insurance Health insurance Paid time off Vision insurance Benefits/Perks Medical, Dental, and Vision Insurance Life Insurance Disability Insurance 403b PTO Paid Holidays Flexible Spending Account Employee Assistance Program Company Overview Mental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community such as 24-hour emergency services, inpatient psychiatric services for children, adolescents, and adults as well as outpatient services such as medication management, case management, and counseling. Job Summary The Patient Accounts Specialist is responsible for accurate and timely claims submissions, reimbursements, adjustments, and refunds of assigned insurance payers in accordance with current policies and procedures. Responsibilities Files claim with all appropriate payers. Generates daily billing reports that reflect payer summaries of claims filed and amounts to be collected for submission to the Business Office Manager. Transmits billing electronically and manually for all companies in accordance with departmental deadlines. Performs timely and accurate applications and insurance company payments/adjustments. Evaluates denials in a timely manner for appropriate reconciliation, rebilling, and other necessary follow-up. Receives phone calls and inquiries from both third-party payers and individuals served on claims and responds to same as appropriate. Maintains and updates financial files that contain current demographics, historical data, financial status, and payer source. Works cooperatively with other departments to obtain accurate clinical and demographic information to ensure timely billing and collection of fees owed for services rendered. Works with staff on third-party verification. Coordinates with utilization management, inpatient admitting clerk, and outpatient staff to assure proper pre-certifications are obtained from insurance companies. Performs insurance verifications when necessary. Reviews and utilizes Accounts Receivables aging and billing error reports for the purposes of correction, reconciliation, and problem resolution in regard to receivables, in an effort to prevent 90 and 120-day receivables. Processes financial evaluations for eligibility of sliding scale, as well as maintaining financial documents. Qualifications In order to be considered, candidates must have a High school graduate or equivalent required and two years of medical third-party billing and collection experience required. Two years' experience working with a desktop computer and related software (i.e. Microsoft Office). Experience with Medicare preferred. Position Details This position is a Full Time Days position: Monday through Friday, 8:00am to 4:30pm. Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers. Background screening and clearance through the Florida Care Provider Background Screening Clearinghouse is required for all positions: ******************************** Thank you for your interest in joining the team at Mental Health Resource Center and Renaissance Behavioral Health Systems. We offer a variety of opportunities in the behavioral health and social services fields. We have locations in Jacksonville and throughout Florida. Employees work together and support one another in a friendly, team-oriented atmosphere that encourages professional growth. We offer an ideal workplace for individuals dedicated to providing care and services that reflect our core values of compassion, integrity, and excellence. Mental Health Resource Center, Inc. (MHRC) is a nonprofit organization that provides a wide range of behavioral health and social services to the community. Included in MHRC's service array are 24-hour emergency services and inpatient psychiatric services for children, adolescents, and adults. Outpatient services include medication management, care coordination, case management, intensive case management team services, counseling, psychosocial rehabilitation, an adult therapeutic family program, state hospital liaison services, mental health court, multidisciplinary forensic teams (MFT), jail-based diversion services, a Co-Responder Program with the Jacksonville Sheriff's Office, the Link-to-Life suicide prevention program, and services that assist individuals in obtaining benefits such as Social Security Income, Social Security Disability Income, Medicaid, food stamps, and housing. In addition, UF Health Jacksonville contracts with MHRC to manage the hospital's adult inpatient psychiatric unit. MHRC also operates eight Florida Assertive Community Treatment (FACT) programs for adults with severe and persistent mental illness, located in Clearwater, Gainesville, Jacksonville, Kissimmee, Rockledge, Tampa, and Winter Haven, as well as a FACT Lite program providing Linking, Advocating, Treating, Transitioning, Empowering & Recovery Support (LATTERS) services in Jacksonville. The two FACT teams located in Jacksonville serve residents of Duval, Clay, and Nassau counties. Renaissance Behavioral Health Systems and Mental Health Resource Center encourage all applicants to take advantage of opportunities for hire, and if internal applicants, transfers, promotions, and advancement, regardless of their race, color, religion, sex, sexual orientation, gender identity or expression, age, handicap, disability, marital status, national origin, veteran status, or genetic information. RBHS and MHRC are Equal Opportunity Employers and Drug Free Workplaces. Background screening and clearance through the Florida Care Provider Background Screening Clearinghouse is required for all positions: ********************************