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Specialist jobs at Mental Health Systems - 1947 jobs

  • Peer Specialist (Certified)

    Mental Health Systems, Inc. 4.4company rating

    Specialist job at Mental Health Systems

    At TURN our mission is Improving Lives. Our organization embraces the tenets of client-centered care, and our core values People, Culture and Growth are at the forefront of everything we do. We hire exceptional individuals seeking meaningful opportunities in a purpose-driven environment. JOB SUMMARY Provide education, support, and interventions assisting in clients' recovery from mental health and substance use disorder from a personal and educational perspective. Provide group and individual counseling, case management, advocacy, and outreach to clients, and families as appropriate. RESPONSIBILITIES Reasonable accommodation may be made for individuals with disabilities to perform essential job functions. Provide case consultation, crisis intervention, discharge placement, individual and group work, individual rehab intervention, screening, and targeted case management to assist clients in meeting basic needs and symptom management. Complete accurate and timely documentation as contractually required and meet minimum requirements for direct billable client services. Provide peer counseling and support drawing on own consumer experience to build trust and commonality, mentor clients and families and promote empowerment. Interacts therapeutically with clients and families with boundaries of professional standard. Facilitate placement including pre-placement visits and transportation as needed. Shift coverage including part of the on-call team. Provide field-based services as required by the program and client need. Maintain confidentiality of client's care. Participate in scheduled program meetings. Other relevant duties as assigned. QUALIFICATIONS Peer Specialist Certification required. High School Diploma or GED required. Life experience in mental health or SUD recovery or family and willingness to disclose required. Cultural competency understanding required. Bilingual preferred. Knowledge of Microsoft Office and EHR software preferred. PHYSICAL REQUIREMENTS These physical demands represent what must be met to successfully perform the essential functions of this position. As mentioned above, reasonable accommodation may be made for qualified disabilities. ☒ Seeing ☒ Hearing ☒ Speaking ☒ Stooping/Bending ☒ Working in cramped spaces ☒ Moving around facility ☒ Moving between offices/clients ☒ Driving - light errands ☐ Climbing ☒ Lifting/carrying heavy items ☐ Driving - in the course of job duties ☐ Using hands/fingers ☐ Pushing/pulling/dragging items ☒ Standing for long periods ☒ Sitting for long periods ☐ Working outside/underground OTHER DUTIES This job description isn't a comprehensive list of activities, duties or responsibilities required for this job. Duties, responsibilities and activities may change at any time with or without notice. TURN is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), gender, gender expression, gender identity, sexual orientation, marital status, medical condition, military or veteran status, national origin, race, religious creed, and sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions).
    $36k-52k yearly est. Auto-Apply 4d ago
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  • TechOps Analyst - Hybrid IT Support & Automation

    Persona 4.3company rating

    San Francisco, CA jobs

    A leading technology company in San Francisco is seeking a TechOps Analyst who will provide essential support for IT operations. The ideal candidate should have 4-6+ years of experience and a strong passion for technology and problem-solving. They will assist employees with technical issues, manage onboarding processes, and contribute to improving internal efficiencies. This role offers a hybrid work model, with benefits including medical and wellness offerings. #J-18808-Ljbffr
    $42k-87k yearly est. 2d ago
  • Memory Care Activity Specialist

    Atria Senior Living 4.5company rating

    Novato, CA jobs

    We create communities where employees thrive in their work, helping our residents thrive in their homes. Atria Senior Living's family of brands has openings for individuals looking for a career with outstanding benefits, including: Paid holidays and PTO Employees may receive annual anniversary rewards dependent on classification, starting at $500 for Full Time employees Employees may be eligible to receive an Annual Scores Reward of $500 (Full Time) or $250 (Part Time) based on community survey results Benefits package also includes Health, Dental, Vision, and Life Insurance Retirement Savings Plan / 401(k) employer match Tuition reimbursement (U.S Based Communities) *Enrollment in benefits varies by employee classification; anniversary reward amounts vary by location As a valued team member at Atria, you'll work in a supportive environment that provides advancement opportunities and promotes a healthy work-life balance. Apply now! High school diploma or general education degree (GED); or one to two years prior experience with an adult population developing and implementing activities and/or training; or an equivalent combination of education and experience. Must have a working knowledge of the methods of recreational therapy or activity programming and their application to activity and leisure needs of residents with Alzheimer's/Dementia. Required certification(s) based on current state regulations. Able to work various schedules and shifts as needed. Leads assigned Life Guidance programs and develops service plans. Offers adequate and diversified recreational activities to residents with sufficient supervision for each activity. Proactively involves all Life Guidance staff in the planning and implementation of the daily program which includes all activities of daily living. Plans individual birthday celebrations for each resident. Develops programs for residents including, if applicable, programs designed for residents confined to their rooms. Engages and motivates residents resulting in program participation. Greets new residents making a special effort to include and engage them in activities and introduce them to others in the community with similar interests and backgrounds. Assists in planning parties and activities as well as decorating the community according to the season and/or holiday throughout the years as well as planning monthly birthday parties to honor residents. Supports and actively participates in the community's census building initiatives. Maintains records of all activities, resident participation levels and acceptance of each activity by residents as required by state law. Assists Life Guidance Director in enlisting the services of volunteers to aid the activities program. May perform other duties as assigned. The wage range for this position is $22.00/hr - $26.40/hr, dependent on prior work history and experience
    $22-26.4 hourly 8d ago
  • Memory Care Activity Specialist

    Atria Senior Living 4.5company rating

    Carmichael, CA jobs

    We create communities where employees thrive in their work, helping our residents thrive in their homes. Atria Senior Living's family of brands has openings for individuals looking for a career with outstanding benefits, including: Paid holidays and PTO Employees may receive annual anniversary rewards dependent on classification, starting at $500 for Full Time employees Employees may be eligible to receive an Annual Scores Reward of $500 (Full Time) or $250 (Part Time) based on community survey results Benefits package also includes Health, Dental, Vision, and Life Insurance Retirement Savings Plan / 401(k) employer match Tuition reimbursement (U.S Based Communities) *Enrollment in benefits varies by employee classification; anniversary reward amounts vary by location As a valued team member at Atria, you'll work in a supportive environment that provides advancement opportunities and promotes a healthy work-life balance. Apply now! High school diploma or general education degree (GED); or one to two years prior experience with an adult population developing and implementing activities and/or training; or an equivalent combination of education and experience. Must have a working knowledge of the methods of recreational therapy or activity programming and their application to activity and leisure needs of residents with Alzheimer's/Dementia. Required certification(s) based on current state regulations. Able to work various schedules and shifts as needed. Leads assigned Life Guidance programs and develops service plans. Offers adequate and diversified recreational activities to residents with sufficient supervision for each activity. Proactively involves all Life Guidance staff in the planning and implementation of the daily program which includes all activities of daily living. Plans individual birthday celebrations for each resident. Develops programs for residents including, if applicable, programs designed for residents confined to their rooms. Engages and motivates residents resulting in program participation. Greets new residents making a special effort to include and engage them in activities and introduce them to others in the community with similar interests and backgrounds. Assists in planning parties and activities as well as decorating the community according to the season and/or holiday throughout the years as well as planning monthly birthday parties to honor residents. Supports and actively participates in the community's census building initiatives. Maintains records of all activities, resident participation levels and acceptance of each activity by residents as required by state law. Assists Life Guidance Director in enlisting the services of volunteers to aid the activities program. May perform other duties as assigned. The wage range for this position is $18.00/hr - $21.60/hr, dependent on prior work history and experience
    $18-21.6 hourly 7d ago
  • Intake Specialist - Clinical Support

    Bond Community Health Center, Inc. 4.2company rating

    Tallahassee, FL jobs

    This position will include performance of all front desk functions including, registration, eligibility verification; "greeting" all patients/customers in a most friendly and courteous manner. DUTIES AND RESPONSIBILITIES: Dress appropriately and maintain professional appearance and a friendly and secure atmosphere for all customers and guests. Sign in patients into the center by using the appropriate log sheet (walk-in or appointment). Register patients using the Patient Account System by entering verified, identifying, financial and insurance information at the time of registration. Process patients' visit by verifying patient demographic and financial information, and appropriately classifying patient (new or established patient / type of visit) and verification of payment category. Generate electronic visit for every service rendered to patient and collect payment for services rendered. Issue receipts and record all payments for services received. Enter updated information during each patient visit in the Patient Account System, posting all required financial and diagnostic information. Schedule patient appointments by telephone and/or in person, using Practice Account System, to access the scheduling modules and input the appropriate codes. Reconcile & verify daily cash receipts for submission to supervisor daily. Print next day appointments for all Providers as needed. Assist in answering telephone, assist patients calling to schedule appointments and direct calls to the appropriate department and / or individual. Participate in continuous in-service training, one to one's (1:1), department and general staff meetings. Maintain weekly log of generator check Conduct monthly radio checks Conduct monthly fire extinguisher checks Maintain security log of guest and vendors in/out Will encourage and assist patients in registering for the patient portal. Will inquire about patient's satisfaction with their visit and encourage them to complete satisfaction surveys before leaving. Assist patients with concerns and direct them to appropriate manger or other staff to resolve the issue. Will notify Risk Manager on issues relating to non-compliant patients, and take other necessary steps as needed. Requirements REQUIREMENTS: A minimum of documented High School Diploma and/or equivalent. College education preferred. A minimum of 2 years satisfactory work experience-using Computers and Billing and Registration software programs. A basic functional and demonstrated knowledge of data entry computer use. Bilingual/multilingual capabilities preferred. A working knowledge of medical terminology and ICD-9-CM and CPT coding is a plus. Pleasant personality, good oral communication skills and being organized. PHYSICAL DEMANDS/WORKING CONDITIONS: Must work in close contact with patients to perform intake functions and answer questions. Overtime may be required. SUPERVISION RECEIVED: Director of Patient Services and Risk Manager SUPERVISION GIVEN: Students, Volunteers COMPLEXITY: Requires accuracy, integrity and speed. Requires the ability to learn CPS & Centricity and utilize it appropriately. Requires the ability to work under pressure. Requires the ability to Multitask. INTERPERSONAL CONTACTS: Must work well with the public (patients) and all staff. RESPONSIBILITY FOR CONFIDENTIAL MATTERS: Responsible for holding confidential, all matters relating to patient care and financial activity. Breach will lead to disciplinary action, up to and including dismissal. EFFECT OF ERRORS: * Dissatisfied patients / customers. * Errors can result in incorrect billing and/or collection of payment that would lead to lost revenue. HOURS OF WORK: 40 hours minimum and as needed. SALARY: As specified in the Notice of Hire.
    $30k-37k yearly est. 6d ago
  • Intake Specialist | Customer Care

    Behavior Frontiers 3.4company rating

    Los Angeles, CA jobs

    Pay Range: $20 - $23 per hour Behavior Frontiers is an industry leader in ABA (Applied Behavior Analysis) treatment for autism and other special needs. We are on a continuous journey to explore, assess, and develop only the highest quality ABA treatments and solutions delivered by best-in-class clinical professionals. We are rapidly expanding and seeking enthusiastic individuals who are ready to embark on a meaningful journey in one of the fastest growing fields in healthcare. Our Intake Specialist plays a critical role in our company and we need an individual who has excellent written and verbal communication skills, proficient in customer service, practice management software, healthcare documentation, benefits verification, and community resources. How will you help create a World Without Limits: Handles incoming phone calls on the intake line and assists callers with intake inquiries Efficiently gathers all pertinent information from the first point of contact with potential client families and offers excellent customer service experience while doing so Represents Behavior Frontiers positively to families interested in ABA services for their child(ren) Creates Salesforce profiles for incoming referrals and maintains database, updating profiles timely Responds to emailed referrals Maintains positive communications with all funding sources, clients, and coworkers Maintains complete confidentiality in matters of company operations, personnel, and clients Meets individual weekly and monthly targets Supports team in meeting departmental weekly and monthly targets Interfaces effectively with other departments and builds strong working relationships with peers in adjacent departments, such as Recruitment and Client Service Departments Requirements: Ability to work in a high paced, competitive, performance-based environment Ability to provide excellent customer service Proficient in or motivated to learn health practice management software, healthcare documentation, benefits verification, and community resources Excellent verbal and written communication skills in English Excellent reading comprehension and analysis skills Initiative and team building skills in order to develop internal, and external relationships Sense of urgency and ability to convey why Behavior Frontiers is the best choice in seeking care Ability to multi-task with urgency in order to meet all agreed upon deadlines Effective planning, organizational skills, time management and prioritization; attention to detail Unwavering commitment to confidentiality of client PHI High School Diploma or GED Provide negative TB test results Able to clear FBI & DOJ fingerprinting Valid Government ID Preferred but not required: Bilingual in Spanish or other language Bachelor's Degree Knowledge of Salesforce Knowledge of Applied Behavior Analysis therapy Preferences will be overlooked for the right candidate Responsibilities: Effectively manage incoming phone calls on the intake line and assists callers with intake inquiries Efficiently obtains any and all pertinent information to guide potential clients through the intake process until they are connected to care Represents Behavior Frontiers positively to families interested in ABA services for their child(ren) Creates Salesforce profiles for incoming referrals and maintains database, updating profiles in a timely Maintain and nurture positive communicative relationships with all funding sources, clients, and coworkers Maintains complete confidentiality in matters of company operations, personnel, and clients Ensure you continue to meet Key Performance Indicators (KPI) for weekly and monthly goals Conducting improvement/planning meetings with manager when KPIs are not being met Supports team in meeting departmental weekly and monthly targets Why Behavior Frontiers is perfect for you: Competitive pay with optional On-demand paychecks thru DailyPay - get paid on your own schedule! 401K Plan with company match after 6 months of employment Paid Personal Time Off Paid Holidays Paid Sick Leave Medical, Dental and Vision insurance Opportunities for career advancement Performance and promotion raises Paid mileage & drive time Free Telehealth: Free access to a doctor via telehealth for you and your dependents with no limits and no co-pays Free Telehealth Mental Health: Free access to a mental health counselor via telehealth for you and your dependents (over age 13) with no limits or co-pays Employee Assistance Program: Free access to some support services (financial, legal, counseling, etc.) Fitness: Discounted monthly gym membership to 12,000 gym locations nationwide, as well as free access to workout videos Deals: Exclusive discounts and savings to 500+ companies and more! Travel: Discounts on travel essentials including hotels, rental cars, flights, excursions, and more! Lab Testing Discounts: 10-80% off costs of routine lab work New Benefits Rx: Discounts on prescription medications from 10-80% at 60,000+ locations nationwide Why work for Behavior Frontiers? Visit our benefits & perks page to learn more! Behavior Frontiers is an Equal Opportunity Employer and will consider for employment all qualified applicants in a manner consistent with the requirements of the applicable federal, state, and local laws.
    $20-23 hourly 6d ago
  • ECMO Specialist Nights

    Adventhealth 4.7company rating

    Ocala, FL jobs

    Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: * Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance * Paid Time Off from Day One * 403-B Retirement Plan * 4 Weeks 100% Paid Parental Leave * Career Development * Whole Person Well-being Resources * Mental Health Resources and Support * Pet Benefits Schedule: Full time Shift: Night (United States of America) Address: 1500 SW 1ST AVE City: OCALA State: Florida Postal Code: 34471 Job Description: Manages ECMO circuits and equipment during patient care, including circuit interventions and change-outs. Observes, monitors, assesses, and reports patient status and response to ECMO therapy. Collaborates with multidisciplinary teams to provide comprehensive care for ECMO patients. Participates in building and priming disposable ECMO circuits and other related equipment. Leads ECMO patient transport, both within and between hospitals. The expertise and experiences you'll need to succeed: QUALIFICATION REQUIREMENTS: Associate (Required), Bachelor's of Nursing, Master's of NursingAdvanced Cardiac Life Support Cert (ACLS) - RQI Resuscitation Quality Improvement, Basic Life Support - CPR Cert (BLS) - RQI Resuscitation Quality Improvement, NIH Stroke Scale (NIHSS) - EV Accredited Issuing Body, Registered Nurse (RN) - EV Accredited Issuing Body, State Registered Respiratory Therapist (RRT) - EV Accredited Issuing Body Pay Range: $34.71 - $64.55 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
    $20k-35k yearly est. 5d ago
  • Scheduling Specialist Remote after training

    Radiology Partners 4.3company rating

    Chesterfield, MO jobs

    RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position working 9:00AM - 5:30PM CST Mon-Fri, Rotating Saturday 7am-1pm CST. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Activities Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and team members Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only (10%) Insurance Activities Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Other Tasks and Projects as Assigned
    $33k-39k yearly est. 2d ago
  • Bilingual Sales & Enrollment Client Specialist - Remote

    Thriveworks 4.3company rating

    Remote

    Bilingual Sales & Enrollment Client Specialist - Remote (Spanish) Thriveworks, clinician-founded and led, is a leading mental health provider of therapy and psychiatry. We offer in-person and online care, with 340+ offices and 2,200 clinicians across the US. In 2007, our Founder, AJ Centore, PhD, called 40 fellow clinicians and reached 40 voicemails - quickly learning that the counseling experience was subpar for both clients and clinicians. A year later, in 2008, he launched Thriveworks and set out to make therapy work better for everyone. Thriveworks offers mental health services to individuals of all ages, from adults to teens to children, helping them with their unique individual and relationship challenges. About the Job Our Center of Excellence is built on a culture of service excellence. Everyone can benefit from working with a skilled therapist, counselor, or life coach, and we strive to ensure that people all across the country have that very opportunity. The role of Enrollment Specialist at Thriveworks is a sales and full-time remote position, and is responsible for actively managing a pipeline of prospective clients seeking mental health services. The ideal candidate excels in a fast-paced, mission-driven environment, demonstrating exceptional communication, attention to detail, and adaptability. We have a lot of people reaching out for support, and it's our job to help them feel heard, explain what Thriveworks offers, and match them with the right service. You'll walk them through the scheduling process and make sure they feel comfortable, informed, and excited about getting started with their first appointment. Responsibilities Manage high-volume inbound and outbound client interactions using platforms such as Salesforce, NICE, and ThriveSupport. Prospecting new leads, handling inbound calls, and conducting outbound outreach to support referral programs and engage prospective clients. Handle 50+ calls daily while maintaining a high standard of organization and follow-through. Meet or exceed key performance indicators (KPIs), including client conversion rates, intake targets, quality assurance (QA) standards, and schedule adherence. Ensure clients are a strong fit for services by aligning their needs with appropriate offerings Address and escalate client concerns to other departments and leadership, and follow up as necessary to ensure satisfactory resolution. Work collaboratively in a fast-paced and ever-changing team environment. Additional duties requested by Supervisor/Manager. Compensation: The base salary starts at $43,118 ($20.73/Hr). In addition to the base salary, Enrollment Specialists have the opportunity to earn $0 - $30,000+ in commission annually, based on performance and achievement of goals. Requirements: Sales/Customer Service and Call Center experience is required, experience in the mental health field is preferred. Bachelor's degree or a minimum of 2 years of inside sales experience within a digital health or similar sales environment (handling both inbound and outbound leads). High proficiency in Google Suite (Docs, Sheets, Gmail, etc.) and CRM platforms, particularly Salesforce. Must be fluent in Spanish Must have a designated, quiet workspace to maintain client confidentiality and adhere to HIPAA compliance standards. Excellent verbal and written communication skills, with the ability to engage a diverse range of clientele professionally and empathetically. Work hours: Monday-Friday, 8:00 AM to 9:30 PM EST; Saturday & Sunday, 8:00 AM to 6:00 PM EST (subject to change). This is an FT position with benefits, ranging between 32 - 40 hours per week, depending on the business needs. Shift Bid opportunities are available (every 6 months) based on performance. Internal candidates must be currently in good standing in their current role. Benefits: Competitive compensation + commission opportunities 401(k) with employer match Medical, Dental, Vision, Life Insurance Paid time off and holidays Employee Assistance Program (EAP) Professional growth and advancement opportunities This is a remote, sedentary role that requires extended periods of sitting and working on a computer. Frequent typing and use of a standard keyboard and mouse are required. Thriveworks is an Equal Opportunity Employer. Our people are our most valuable assets. We embrace and encourage differences in age, color, disability, ethnicity, gender identity or expression, national origin, physical and mental ability, race, religion, sexual orientation, veteran status, and other characteristics that make our employees unique. We encourage and welcome diverse candidates to apply for any position you are qualified to bring your unique perspective to our team. Interested in joining Team Thriveworks? We're thrilled to meet you! With Job scams becoming more and more frequent, here's how to know you're speaking with a real member of our team: Our recruiters and other team members will only email you from ************************* or an @thriveworks.com email address. Our interviews will take place over Google Meet (not Microsoft Teams or Zoom) We will never ask you to purchase or send us equipment. If you see a scam related to Thriveworks, please report to ***********************. You can contact ************************** with any questions or concerns. Thriveworks is an Equal Opportunity Employer. Our people are our most valuable assets. We embrace and encourage differences in age, color, disability, ethnicity, gender identity or expression, national origin, physical and mental ability, race, religion, sexual orientation, veteran status, and other characteristics that make our employees unique. We encourage and welcome diverse candidates to apply for any position you are qualified for to bring your unique perspective to our team. By clicking Apply, you acknowledge that Thriveworks may contact you regarding your application.
    $43.1k yearly Auto-Apply 27d ago
  • SURGICAL SCHEDULING SPECIALIST

    Moffitt Cancer Center 4.9company rating

    Tampa, FL jobs

    At Moffitt Cancer Center, we strive to be the leader in understanding the complexity of cancer and applying these insights to contribute to the prevention and cure of cancer. Our diverse team of over 9,000 are dedicated to serving our patients and creating a workspace where every individual is recognized and appreciated. For this reason, Moffitt has been recognized on the 2023 Forbes list of America's Best Large Employers and America's Best Employers for Women, Computerworld magazine's list of 100 Best Places to Work in Information Technology, DiversityInc Top Hospitals & Health Systems and continually named one of the Tampa Bay Time's Top Workplace. Additionally, Moffitt is proud to have earned the prestigious Magnet designation in recognition of its nursing excellence. Moffitt is a National Cancer Institute-designated Comprehensive Cancer Center based in Florida, and the leading cancer hospital in both Florida and the Southeast. We are a top 10 nationally ranked cancer center by Newsweek and have been nationally ranked by U.S. News & World Report since 1999. Working at Moffitt is both a career and a mission: to contribute to the prevention and cure of cancer. Join our committed team and help shape the future we envision. Summary As a Surgical Scheduling Specialist here at Moffitt, you are responsible for scheduling any surgical cases for assigned providers and clinical area(s). As part of this process, responsibilities may include reviewing surgical orders for accuracy, scheduling any pre-op and ancillary services and communicating timely and providing the highest level of customer service to the surgical team, inter-departments and the patient and family. The Ideal Candidate The ideal candidate will have the following qualifications: * Associates Degree or some college * One (1) year experience in hospital, outpatient facility or physician office or equivalent healthcare experience. * One (1) year of customer service experience. * Excellent verbal communication and organization skills Responsibilities: * Processing orders submitted by surgeon(s). * Communicates any issues impacting scheduling in a timely manner to medical team. * Communicate with patients in a timely manner. * Obtain open time for additional procedure scheduling. * Coordinate and effectively communicate with other departments. * Other duties as assigned. Credentials and Qualifications: * High School Diploma/GED * Minimum of one (1) year of experience working in hospital, outpatient facility or physician office or equivalent healthcare. * Minimum of one (1) year of customer service experience. Share:
    $41k-51k yearly est. 16d ago
  • Medical Central Scheduling Specialist - Remote

    Qualderm Partners 3.9company rating

    Chicago, IL jobs

    Job Description Candidates must reside within a reasonable driving distance of Lombard, IL. Hours Scheduled: Mon-Thurs 9:30am-6pm/Fridays 8am-5pm QualDerm Partners is the largest multi-state female-founded and owned dermatology network in the U.S., with over 150 locations across 17 states. Our commitment is to educate, protect, and care for your skin while delivering the highest quality dermatological services. We strive to make skin health accessible to all while fostering a rewarding work environment for both our patients and employees. Position Summary: The Remote Central Scheduling Specialist will be responsible for managing and coordinating the scheduling of patient appointments across our various practice locations. This role requires exceptional customer service skills and the ability to handle a high volume of calls while ensuring that each patient feels valued and supported throughout their scheduling experience. Requirements High School Diploma required; Associate's Degree preferred. Minimum of 1 year customer service experience in a healthcare setting preferred. Strong communication and interpersonal skills. Ability to manage multiple tasks efficiently in a fast-paced environment. Proficiency in scheduling software and Microsoft Office applications. Understanding of HIPAA regulations is a plus. Benefits Competitive Pay Medical, dental, and vision 401(k) - The company match is 100% of the first 3%; and 50% of the next 2%; immediately vested Paid Time Off - accrual starts upon hire, plus 6 Paid Holidays and 2 floating days Company paid life insurance and additional coverage available Short-term and long-term disability, accident and critical illness, and identity theft protection plans Employee Assistance Program (EAP) Employee Discounts Employee Referral Bonus Program QualDerm Partners, LLC is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Compensation Range: $17.00 - 19.50 per hour. Final offer will be based on a combination of skills, experience, location, and internal equity.
    $17-19.5 hourly 21d ago
  • Regional Business Specialist, Florida S / AL / MS

    Braeburn 4.3company rating

    Remote

    Reports to: Regional Director Braeburn is dedicated to delivering solutions for people living with the serious consequences of opioid use disorder. At Braeburn, we challenge the status quo and champion transformation of the management of opioid use disorder (OUD) by partnering with the community to create a world where every person with OUD gets the best possible care and opportunity to reach their full potential. Our shared commitment to innovation on behalf of patients enables us to help people with OUD begin and sustain recovery. At Braeburn, there are opportunities to contribute to our purpose every day. We value authenticity and strive to amplify all voices. Our culture empowers everyone to be successful and unleashes our full potential. Position Summary: The position is responsible for identifying, creating and implementing ideal opportunities within key accounts in the criminal justice and federal systems. Other responsibilities include engaging with customers, identifying educational opportunities, and ensuring access for appropriate patients at Federal Prisons, State Departments of Corrections, local and state jails, VISN and local Veterans Affairs, and DOD. The Regional Business Specialist will establish high work standards and work in accordance with all company policies and code of conduct. Specific Duties: Execute business development strategies and marketing plans effectively to meet or exceed business objectives. Provide Account Management, strategic planning, and analysis in assigned key accounts. Review, analyze and interpret market reports to ensure quarterly and annual objectives are met. Develop and maintain collaborative working relationships with external stakeholders, decision makers and account influencers within assigned accounts. Accountable for achieving access, contractual, and outcome goals as agreed upon and identified in account generated business plans. Develop a deep understanding of assigned geography and customers, including delivery of care, major payers and public policy and funding initiatives. Identify specific opportunities and barriers within emerging customer segments to ensure company success. Providing information and education to stakeholders (medical professionals, correctional medical/behavioral providers, administrators, drug/treatment court professionals, etc.) Responsible for developing systems of care that informs their development of successful criminal justice initiatives utilizing injectable Medication for Opioid Use Disorder (MOUD). Deliver fair, balanced, and compliant clinical presentations. Assist with development and delivery of field training in support of the strategic business development plan. Ensure compliant and effective cross-functional leadership and collaboration with all Braeburn partners, to execute on identified customer business plans and to ensure continuity of care and pull-through. Ensure reinforcement of Braeburn compliance policies and Braeburn Code of Conduct. Exercise sound judgment and ensure integrity and compliance with company policies in all activities and communications. Represent Braeburn at local and select national conferences. Manage all business development expenses and budgets. May Interact with the following stakeholders: C-Suite Executive Management Teams Corrections staff Judges/Drug court teams Executive Directors, Program Directors, Clinical Directors, Director of Nursing, and Business Development Directors Medical Directors, County Behavioral Health Directors Non-Medicaid State and County government officials Mental Health and Substance Abuse Coalitions Large Public Sector Treatment Agencies Local Mental Health Advocacy groups Skills: Strategic Vision, Accountability, Adaptability, Business Acumen, Judgement and Collaboration Strong interpersonal, written and oral communication, presentation, planning and operational skills Strategic account planning, negotiation, and contracting skills Documented collaborative team-oriented skill set and operational values Strong work ethic, ethical behavior and commitment to excellence in a compliant manner Understanding of correctional customers (federal, state and privately-run systems), their managed care organizations, pharmacy providers and the continuum of care Demonstrated passion and empathy for improving Addiction/Mental health patient care Entrepreneurial attitude and/or experience in a start-up environment Education/Experience: Bachelor's degree (BS/BA) required, Advanced Business Degree a plus 10+ years of pharmaceutical experience with at least 5+ years of sales, sales leadership and/or field market access/ reimbursement (FRM / FRS) experience in biotech/ specialty pharmaceutical / device industries 2+ years of pharmaceutical or related experience required in the Corrections / Criminal Justice System, Integrated Health Systems and Hospitals Proven sales or field market access (FRM / FRS) performance, as evidenced by market performance reports and recognition awards in specialty pharmacy markets Demonstrated experience with complex customer protocol navigation and contracting specific to integrated health systems, corrections, and other large accounts Experience within a complex distribution model, including Specialty Pharmacy Network Management and Buy & Bill acquisition, required In-depth understanding of reimbursement and insurance coverage for physician-administered treatments Proven product launch experience, leading others in a highly complicated and competitive environment Experience selling specialty products, in-particular physician administered products such as implantable or injectable medication technologies in a healthcare setting Ability to work autonomously to find new business opportunities Willing to travel both regionally & nationally as needed (Up to 70-80%) Valid driver's license and in good standing Braeburn is committed to ensuring equal employment opportunity for all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, military/veteran status, age, disability, or any other category/characteristic protected by law (collectively, "Protected Categories"). In fact, we encourage all underrepresented backgrounds to apply for any open job positions with the company. Braeburn Job Scam Warning At Braeburn, we prioritize the security of your personal information. Be aware of individuals falsely presenting themselves as Braeburn employees or representatives to gain access to your personal information or money through fictitious job offers. Braeburn will never ask for financial information or payment during the job application process. This includes but it is not limited to requests for bank account details, social security numbers, credit card numbers, or any form of payment for application fees, equipment, or software. Any claims that you will be reimbursed for such expenses are fraudulent. We also will not ask you to download third-party applications for communication regarding job opportunities. Be cautious of offers from unofficial email addresses (e.g., Yahoo, Gmail, Hotmail) or those with misspelled variations of official Braeburn email addresses. To ensure you are communicating about a legitimate job opportunity, check that the job is posted on Braeburn's official career website. If you suspect you have been contacted about a fraudulent position, please contact Braeburn directly through our official channels at *******************. Braeburn is not liable for losses resulting from job recruiting scams. If you believe you are a victim of fraud, contact the FBI through the Internet Crime Complaint Center at ******************* or your local authorities. Braeburn does not accept unsolicited assistance from search firms for employment opportunities. Resumes submitted without a valid written search agreement will be considered Braeburn's sole property, and no fee will be paid.
    $45k-86k yearly est. Auto-Apply 6d ago
  • Hospitality Guest Experience Specialist

    The Woodhouse Day Spa 3.7company rating

    Saint Paul, MN jobs

    Job DescriptionBenefits: Company parties Competitive salary Dental insurance Employee discounts Flexible schedule Free food & snacks Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Join the Spa Team Everyone's Talking About Woodhouse Spa Rosedale Looking for a place where your vibe, voice, and attention to detail actually matter? Where you get to make someones dayevery day? Were hiring Full-Time and Part-Time Spa Concierge team members who are all about great energy, amazing service, and a little everyday magic. We are specifically seeking those with evening and weekend availability. What Youll Be Doing: As our Spa Concierge, youre the first smile guests see and the calm energy they feel. Youll help create a one-of-a-kind experience thats thoughtful, seamless, and totally relaxing. Heres what your days might look like: Welcoming guests with warmth and style Making check-ins smooth and special Setting the vibelighting, music, scent, and smiles Answering calls like a pro (always with a great attitude) Remembering the little thingslike their favorite drink or birthday Supporting the team and keeping everything running like clockwork What Makes Woodhouse Different? We train you in The Woodhouse Wayour signature approach to luxury + careso you feel confident and supported from day one. This is more than a front desk jobits a front-row seat to a feel-good, people-first culture. Perks & Benefits: Competitive pay + incentives Paid vacation + healthcare (for full-time) Discounts on spa services + products (yes, please) Paid training Gorgeous, state-of-the-art workspace If youre someone who brings the good energy, pays attention to the details, and loves being part of a team that uplifts each otherwed love to meet you. Apply today and step into something special. Woodhouse Spa is proud to be an Equal Opportunity Employer. Were a smoke-free, drug-free workplace.
    $43k-56k yearly est. 14d ago
  • Surgery Data & Unit Scheduling Specialist

    Centracare 4.6company rating

    Willmar, MN jobs

    Supports the operational functions of the Rice Memorial Hospital Perioperative Department and its partners by coordinating department communication through scheduling and relaying information to the appropriate personnel; collaborating with the other departments to minimizing fragmentation and maximize efficiency; verifying procedure specific information accuracy; assisting in perioperative and Anesthesia resource procedure scheduling; performing computer assignments and data entry; assisting to optimize Operating Room work flow; and participating in continuous quality improvement activities. Schedule Part-time | 40 hours per two weeks | Remote after 3-6 months of orientation on-site Daytime shifts, 7:00AM to 3:30PM Pay and Benefits Union pay for position starts at $18.02, depending on experience Pay range $18.02 to $24.56 per hour Part-time benefits: Medical, dental, PTO, retirement, employee discounts and more! Qualifications High School Diploma or GED required. Vocational training including administrative skills and medical terminology preferred. Comprehensive medical terminology, surgical supplies and instrumentation, hospital operation, telephone etiquette, surgical schedule and staffing, computer data entry and process. Knowledge of medical record process. Detail-oriented. Strong communication skills. CentraCare has made a commitment to diversity in its workforce. All individuals including, but not limited to, individuals with disabilities, are encouraged to apply. CentraCare is an EEO/AA employer.
    $18-24.6 hourly Auto-Apply 9d ago
  • Hospitality Guest Experience Specialist

    The Woodhouse Day Spa 3.7company rating

    Roseville, MN jobs

    Responsive recruiter Benefits: Company parties Competitive salary Dental insurance Employee discounts Flexible schedule Free food & snacks Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources ✨ Join the Spa Team Everyone's Talking About ✨ Woodhouse Spa - Rosedale Looking for a place where your vibe, voice, and attention to detail actually matter? Where you get to make someone's day-every day? We're hiring Full-Time and Part-Time Spa Concierge team members who are all about great energy, amazing service, and a little everyday magic. We are specifically seeking those with evening and weekend availability. What You'll Be Doing: As our Spa Concierge, you're the first smile guests see and the calm energy they feel. You'll help create a one-of-a-kind experience that's thoughtful, seamless, and totally relaxing. Here's what your days might look like: 💫 Welcoming guests with warmth and style 💫 Making check-ins smooth and special 💫 Setting the vibe-lighting, music, scent, and smiles 💫 Answering calls like a pro (always with a great attitude) 💫 Remembering the little things-like their favorite drink or birthday 💫 Supporting the team and keeping everything running like clockwork What Makes Woodhouse Different? We train you in The Woodhouse Way-our signature approach to luxury + care-so you feel confident and supported from day one. This is more than a front desk job-it's a front-row seat to a feel-good, people-first culture. Perks & Benefits: 🌿 Competitive pay + incentives 🌿 Paid vacation + healthcare (for full-time) 🌿 Discounts on spa services + products (yes, please) 🌿 Paid training 🌿 Gorgeous, state-of-the-art workspace If you're someone who brings the good energy, pays attention to the details, and loves being part of a team that uplifts each other-we'd love to meet you. Apply today and step into something special. Woodhouse Spa is proud to be an Equal Opportunity Employer. We're a smoke-free, drug-free workplace. Compensation: $16.00 - $20.00 per hour Passion Meets Purpose at Woodhouse At Woodhouse, we provide self-care that lasts. We believe that wellness and luxury should be accessible, and our customizable treatments and relaxing atmosphere provide the opportunity for our guest to feel revived and renewed long after they leave us. Are you a spa professional looking to make an impact in the wellness of others? Join us at Woodhouse where you'll share your craft in a luxury environment with ample opportunity for growth. About Us: Founded in 2001, Woodhouse is a premier spa franchise with a fresh approach to self-care. Offering signature massages, facials, body treatments, rituals and more, we provide guests a holistic approach to wellness that lasts long after they leave the spa. With 85+ locations nationwide, we are the gold standard of neighborhood spas, powered by our commitment to an unparalleled spa experience that focuses on total well-being. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.
    $16-20 hourly Auto-Apply 60d+ ago
  • Scheduling Specialist - Vascular Surgery

    Scripps Health 4.3company rating

    San Diego, CA jobs

    Scripps Health Administrative Services supports our five hospital campuses, 31 outpatient centers, clinics, emergency rooms, urgent care sites, along with our 17,000 employees, more than 3,000 affiliated physicians and 2,000 volunteers. This position is exclusively available to Vascular Program staff transitioning to Scripps Health. Applications from individuals outside this group will not be considered. Responsible for interacting with patients, payers and providers to gather information necessary for accurate registration including assigning of appropriate Medical Record Number, scheduling, referral/authorization, point of service payment collection, document collection and arrival/check-in functions. Responds to customer billing and payment inquires as needed. Mentors and trains staff on departmental procedures. Responsible for accurately scheduling and re-scheduling complex patient procedures and appointments. Successful scheduling includes, but not limited to, exhibiting proficiency in the scheduling procedures, scheduling and confirming appointments according to practice guidelines, entering appropriate insurance, initiating authorizations and referrals, performing Key User duties with minimal errors. Accurately documents patient to provider communication, assessing urgency and escalating as appropriate. May manage the patient check-in and check-out process from start to finish, which includes identification verification; updating or confirming demographic and insurance information on every patient; ensuring appropriate forms are provided, signed and witnessed at the time of the patient visit; verifying coverage including benefits, authorization, pre-determination, payer specific policy exclusions or limitations to coverage, collecting any patient responsibility and accurately preparing end of day reporting or payment reconciliation as needed. Regularly displays a proactive approach to customer service by listening to the patient, taking ownership of solutions and is able to accurately identify the need to involve leadership in order to resolve concerns. Experience/Specialized Skills: Must possess excellent mathematical skills and ability to handle monies. Excellent communication and customer service skills. Strong organizational and analytical skills; innovative with ability to identify and solve problems. Able to adapt, prioritize and meet deadlines. Knowledge of medical terminology, commercial and government health insurance and billing guidelines, ACA requirements, understanding of DRG's, Medical ICD9/ICD10 codes and CPT/HCPC Codes and Modifiers are required.: Preferred Education/Experience/Specialized Skills/Certification: 2 year experience customer service or healthcare/medical office environment. At Scripps Health, you will experience the pride, support and respect of an organization that has been repeatedly recognized as one of the nation's Top 100 Places to Work. You'll be surrounded by people committed to making a difference in the lives of their patients and their teammates. So if you're open to change, go ahead and unlock your potential. Position Pay Range: $27.24-$35.88/hour
    $27.2-35.9 hourly 6d ago
  • Hospitality Guest Experience Specialist

    The Woodhouse Day Spa 3.7company rating

    Woodbury, MN jobs

    Responsive recruiter Benefits: Company parties Competitive salary Dental insurance Employee discounts Flexible schedule Free food & snacks Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources ✨ Join the Spa Team Everyone's Talking About ✨ Woodhouse Spa - Woodbury Lakes Voted America's Best Day Spa by American Spa + Woodbury Magazine Looking for a place where your vibe, voice, and attention to detail actually matter? Where you get to make someone's day-every day? We're hiring Full-Time and Part-Time Spa Concierge team members who are all about great energy, amazing service, and a little everyday magic. What You'll Be Doing: As our Spa Concierge, you're the first smile guests see and the calm energy they feel. You'll help create a one-of-a-kind experience that's thoughtful, seamless, and totally relaxing. Here's what your days might look like: 💫 Welcoming guests with warmth and style 💫 Making check-ins smooth and special 💫 Setting the vibe-lighting, music, scent, and smiles 💫 Answering calls like a pro (always with a great attitude) 💫 Remembering the little things-like their favorite drink or birthday 💫 Supporting the team and keeping everything running like clockwork What Makes Woodhouse Different? We train you in The Woodhouse Way-our signature approach to luxury + care-so you feel confident and supported from day one. This is more than a front desk job-it's a front-row seat to a feel-good, people-first culture. Perks & Benefits: 🌿 Competitive pay + incentives 🌿 Paid vacation + healthcare (for full-time) 🌿 Discounts on spa services + products (yes, please) 🌿 Paid training 🌿 Gorgeous, state-of-the-art workspace 🌿 Team that feels like family If you're someone who brings the good energy, pays attention to the details, and loves being part of a team that uplifts each other-we'd love to meet you. Apply today and step into something special. Woodhouse Spa is proud to be an Equal Opportunity Employer. We're a smoke-free, drug-free workplace. Compensation: $15.00 - $18.00 per hour Passion Meets Purpose at Woodhouse At Woodhouse, we provide self-care that lasts. We believe that wellness and luxury should be accessible, and our customizable treatments and relaxing atmosphere provide the opportunity for our guest to feel revived and renewed long after they leave us. Are you a spa professional looking to make an impact in the wellness of others? Join us at Woodhouse where you'll share your craft in a luxury environment with ample opportunity for growth. About Us: Founded in 2001, Woodhouse is a premier spa franchise with a fresh approach to self-care. Offering signature massages, facials, body treatments, rituals and more, we provide guests a holistic approach to wellness that lasts long after they leave the spa. With 85+ locations nationwide, we are the gold standard of neighborhood spas, powered by our commitment to an unparalleled spa experience that focuses on total well-being. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.
    $15-18 hourly Auto-Apply 60d+ ago
  • Medical Staff Scheduling Specialist

    Grand Itasca 4.2company rating

    Grand Rapids, MN jobs

    What You Can Expect: Our Medical Staff Scheduling Specialists love Grand Itasca for the stability, meaningful work and great team. If you are looking for professional growth and development with hands on experience caring for a diverse patient population, Grand Itasca is where you belong! We're glad you are thinking about joining us Grand Itasca is a great place to work! We're a non-profit organization with a clear vision of being the leader in transforming rural health care by achieving the highest levels of quality, access, and value. Our strength stems from teamwork and collaboration among a talented and diverse group of professionals. With over 700 employees in hundreds of different roles, Grand Itasca can offer a variety of career opportunities. Let's talk about benefits * Competitive pay * Tuition reimbursement and scholarship/grant opportunities * Health, dental, vision, & life insurance kick in on the first of the month after 30 days of employment * Generous paid time off package to maintain a healthy home-work balance * STDB (short term disability bank) * 401K with employer contributions * Employee Referral Program About the Position * Medical Staff Scheduling Specialist * Part-time .8-1.0 FTE (64-80 hours per pay period) * Days, no weekends! * Hybrid: Remote and onsite at Grand Itasca Clinic and Hospital * Your home office must meet Safety, Privacy, and Internet Speed requirements set forth by Grand Itasca Clinic & Hospital to be eligible for this position. Job Summary: The Medical Staff Scheduling Specialist works to ensure accurate, efficient, and well-coordinated provider scheduling and staffing operations across the organization. This role is responsible for building, maintaining, and adjusting provider schedules for all clinical areas-including Clinic, Hospital, Rehab, Emergency Department, and call coverage-while ensuring schedule compatibility with patient access needs and operational workflows. The position also manages provider and rehab payroll tasks, coordinating locum coverage when requested, processes time-off requests, and supports the optimization of provider templates. Here's what you'll do when you join us: * Manage and complete monthly provider schedules for all assigned departments, including primary and specialty clinic care, rehabilitation services, Emergency Department coverage, call schedules, and in-clinic rotational schedules, ensuring alignment with patient access needs and operational requirements. * Proactively communicate with full-time, part-time, and casual providers to fill open shifts in a timely manner, demonstrating a high level of customer service and professionalism while maintaining coverage standards. * Identify, assess, and appropriately escalate staffing issues when coverage gaps, scheduling conflicts, or operational risks are identified. * Monitor, maintain, and enforce minimum provider coverage requirements across all assigned clinical areas to support safe and efficient patient care. * Receive, review, and process provider time-off requests, including vacation, education, training, CME, and meeting requests, in accordance with organizational policies. * Track and monitor provider vacation and education time utilization, ensuring accurate records and compliance with established guidelines. * Block provider schedules for approved time off and ensure timely communication of schedule changes to impacted departments. * Respond to provider shift call-ins by initiating appropriate follow-up actions, including coordination with leadership and affected departments to maintain coverage and continuity of care. * Create, maintain, and update physician and rehabilitation provider scheduling templates within Epic, including recurring schedules, modifiers, and other configuration updates to support accurate scheduling. * Process bi-weekly provider payroll, including collection, review, and submission of timesheets in accordance with payroll deadlines and requirements. * Develop and maintain provider call schedules and ensure on-call assignments are accurately updated and communicated via the intranet and other designated platforms. * Build, manage, and optimize provider scheduling templates in the Epic EHR, supporting workflow efficiency, accurate documentation, and access optimization. * Collaborate with nursing, surgery, patient access, recruitment, clinic leadership, and other stakeholders to ensure provider schedules are accurate, timely, and aligned with operational and staffing needs. * Perform other duties as assigned, consistent with the scope and responsibilities of the position. If you have these qualifications, we'd love to chat: * At least one-year credentialing or provider scheduling experience preferred. * 3 years of professional administrative assistant experience preferred. * Knowledge and experience with personal computers and software, including mastery of MS Windows and Excel. * Ability to work with physician group(s). * Ability to work independently, prioritize tasks, coordinate multiple tasks and work with interruption. About Grand Itasca: Grand Itasca brings the benefits of a large and respected health system to our local community. We are a non-profit, state-of-the-art, integrated clinic and hospital that is proud to offer a range of high-quality providers, specialties and services to our community. Enjoy our patient-centered, comprehensive approach, close to home without venturing from the beauty of northern Minnesota. * An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. EEO/AA Employer/Vet/Disabled All qualified applicants will receive consideration without regard to any lawfully protected status.
    $27k-32k yearly est. 13d ago
  • Business Specialist (Value Based Care)

    Better-Health-Group 3.9company rating

    Tampa, FL jobs

    Our mission is Better Health. Our passion is helping others. What's Your Why? Are you looking for a career opportunity that will help you grow personally and professionally? Do you have a passion for helping others achieve Better Health? Are you ready to join a growing team that shares your mission? Why Join Our Team: At Better Health Group, it's our commitment, our passion, and our culture that sets us apart. Our Team Members make a difference each and every day! They support our providers and payors, ensuring they have the necessary tools and resources to always deliver best-in-class healthcare experiences for our patients. We don't just talk the talk - we believe in it and live by it. Be part of a team that shares your passion and drive, and start living your purpose at Better Health Group. Responsibilities Local candidate highly preferred. Hybrid work schedule (In office/Remote). If remote, travel will be required, specifically to Tampa, FL. Reports to: VP National Products The National Products Business Analyst plays a key role in leading and managing the execution of value-based care programs across the organization's MSSP ACO, Medicaid, and Commercial product lines. This role is responsible for ensuring successful program delivery through cross-functional coordination, data-driven decision-making, and continuous process improvement. The incumbent will serve as a key liaison between clinical, operational, and compliance stakeholders, ensuring deliverables are met, performance targets are achieved, and all activities remain audit-ready and compliant with contractual and regulatory standards. Primary Responsibilities: Lead the planning, execution, and performance tracking of National Products initiatives, ensuring all contract deliverables, milestones, and timelines are met in alignment with strategic objectives. Own and maintain work plans, task trackers, and performance dashboards; monitor key risks, dependencies, and decisions, and proactively implement mitigation strategies. Oversee the coordination of clinic-facing initiatives including care gap closure campaigns, quality improvement efforts, and performance optimization activities. Analyze quality metrics (e.g., CQMs, HEDIS, Stars) and attribution data to identify trends, performance gaps, and improvement opportunities; develop and present actionable insights to leadership. Partner cross-functionally with Product, Operations, IT, and Compliance to ensure efficient data exchange, operational alignment, and issue resolution. Lead the development, documentation, and ongoing refinement of Standard Operating Procedures (SOPs), playbooks, and process maps; drive standardization and best practices across markets. Prepare and present KPI summaries, executive updates, and progress reports to leadership. Ensure all deliverables and communications meet contractual, CMS, Medicaid, and Commercial program requirements. Lead quality assurance reviews of data submissions, provider rosters, and encounter files to ensure accuracy, integrity, and compliance. Support strategic initiatives to enhance data integrity, improve operational efficiency, and reduce audit risk. Coordinate and contribute to training and education efforts for clinics and internal stakeholders to drive program understanding and adoption. Serve as a subject matter expert and consultant to leadership regarding regulatory expectations, operational performance, and program design. Exercise discretion in prioritizing competing deliverables, allocating resources, and adjusting timelines as necessary to meet business needs. Provide ongoing consultation to business leaders on compliance, process improvements, and program enhancements. Represent the National Products function in meetings, committees, and workgroups; occasionally travel to markets as required. Perform additional duties as assigned. Position Requirements / Skills: Bachelor's Degree in Business, Public Health, Healthcare Administration, or related field. 3+ years experience in healthcare project management or program operations, ideally within a value-based care environment. Proven experience managing cross-functional healthcare projects from design through implementation. Strong analytical and critical-thinking skills, with the ability to translate complex data into actionable insights. Demonstrated success in influencing leadership decisions and driving measurable improvements in program or quality outcomes. Ability to balance strategic oversight with tactical execution in a fast-paced environment. Excellent written and verbal communication skills with experience presenting to senior management. Proficiency with Google Workspace (Drive, Docs, Sheets, Slides) and project management tools for real-time collaboration. Exceptional organizational, time management, and prioritization skills; able to make independent decisions and exercise discretion in a dynamic environment. Results-driven, detail-oriented, and committed to maintaining compliance and operational excellence. Ability to travel periodically as needed to markets and corporate locations. Appreciation of cultural diversity and sensitivity toward target patient populations. Demonstrated ability to handle data with confidentiality. Physical Requirements: Ability to remain in a stationary position for extended periods while working at a computer or attending meetings. Frequent use of hands and fingers to operate standard office equipment. Ability to move about the office environment, attend meetings, and collaborate with colleagues in person or virtually. Occasional travel to markets or corporate offices as required. . Key Attributes/ Skills: Has a contagious and positive work ethic, inspires others, and models the behaviors of core values and guiding principles. An effective team player who contributes valuable ideas and feedback and can be counted on to meet commitments. Is able to work within our Better Health environment by facing tasks and challenges with energy and passion. Pursues activities with focus and drive, defines work in terms of success, and can be counted on to complete goals. Other Local candidate highly preferred. Hybrid work schedule (In office/Remote). If remote, travel will be required, specifically to Tampa, FL. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
    $44k-83k yearly est. Auto-Apply 3d ago
  • Certified Peer Support Specialist

    Mental Health Systems, Inc. 4.4company rating

    Specialist job at Mental Health Systems

    At TURN our mission is Improving Lives . Our organization embraces the tenets of client-centered care, and our core values People, Culture, and Growth are at the forefront of everything we do. We hire exceptional individuals seeking meaningful opportunities in a purpose-driven environment. Provide education, support, and interventions assisting in clients' recovery from mental health and substance use disorder from a personal and educational perspective. Provide group and individual counseling, case management, advocacy, and outreach to clients, and families as appropriate. RESPONSIBILITIES Reasonable accommodation may be made for individuals with disabilities to perform essential job functions. • Provide case consultation, crisis intervention, discharge placement, individual and group work, individual rehab intervention, screening, and targeted case management to assist clients in meeting basic needs and symptom management. • Complete accurate and timely documentation as contractually required and meet minimum requirements for direct billable client services. • Provide peer counseling and support drawing on own consumer experience to build trust and commonality, mentor clients and families and promote empowerment. Interacts therapeutically with clients and families with boundaries of professional standard. • Facilitate placement including pre-placement visits and transportation as needed. • Shift coverage including part of the on-call team. • Provide field-based services as required by the program and client need. • Maintain confidentiality of client's care. • Participate in scheduled program meetings. • Other relevant duties as assigned. QUALIFICATIONS • Peer Specialist Certification required. • High School Diploma or GED required. • Life experience in mental health or SUD recovery or family and willingness to disclose required. • Valid CA driver's license and current auto insurance per contract requirements required. • Cultural competency understanding required. Bilingual required. • Knowledge of Microsoft Office and EHR software preferred. PHYSICAL REQUIREMENTS These physical demands represent what must be met to successfully perform the essential functions of this position. As mentioned above, reasonable accommodation may be made for qualified disabilities. ☒ Seeing ☒ Hearing ☒ Speaking ☒ Stooping/Bending ☒ Working in cramped spaces ☒ Moving around facility ☒ Moving between offices/clients ☒ Driving ☐ Climbing ☒ Lifting/carrying heavy items ☒ Pushing/pulling/dragging items ☒ Standing for long periods ☐ Working outside/underground ☒ Using hands/fingers ☒ Sitting for long periods I can perform the above functions: ☐ Without accommodation ☐ With accommodation. If so, please specify: OTHER DUTIES This job description isn't a comprehensive list of activities, duties or responsibilities required for this job. Duties, responsibilities and activities may change at any time with or without notice. Employee signature constitutes an understanding of the job requirements, essential functions, and duties. TURN is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), gender, gender expression, gender identity, sexual orientation, marital status, medical condition, military or veteran status, national origin, race, religious creed, and sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions).
    $42k-52k yearly est. Auto-Apply 32d ago

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