Maintenance Manager - Fuel Farm Facility
Menzies Aviation job in Charlotte, NC
This Job Is at Charlotte Douglas International Airport Salary: $105,000.00 - $115,000.00 Key Responsibilities * Directs team and contributes individually to ensure all assets are maintained correctly and, in a cost, effective manner. * Compiles and analyzes data to prepare reports for various stakeholders comparing maintenance types, hours worked, time to completion, spend, etc in order to gain insights on how to best manage facility maintenance.
* Create, execute, and monitor maintenance budget
* Foster a positive culture of highly engaged individuals united towards growing knowledge and maintenance excellence.
* Works with General Manager to shape short and long term maintenance vision and strategy. Translate these targets into daily tasks.
* Perform audits on PMs and cyclic tasks to ensure compliance. Implement additional items as follow up audits.
* Manage critical spare inventory program.
* Develop relationships and maintain contractor roster to ensure subject matter experts are contracted and vetted to support maintenance needs.
* Through outstanding maintenance practices, ensure that the site is safe for all employees, contractors, and visitors.
* Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
* Assists with interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problem.
* Represent the maintenance department to employees, customers, suppliers, and regulatory agencies.
* Adheres to local, State, and Federal safety policies, and company rules and regulations
* Other duties as assigned.
Qualifications
* Bachelor's degree (B.A.) from four-year College or University; OR seven years related experience; OR equivalent combination of education and experience
* 7 -10 years experience leading team of 5-10 maintenance employees
* 3-5 years experience with general financial accounting for maintenance work (ie, bidding work, invoice management, etc)
* Sound understanding industrial mechanical, electrical, and instrumentation maintenance.
* Must be able to comply with local airport, FAA and/or U.S. Customs safety, security, and identification requirements and pass a thorough security background check
* Must pass pre-employment drug screen
Knowledge, Skills and Abilities
* Ability to learn independently through reading and by training
* Ability to understand and carry out oral and written instructions and request clarification when needed
* Excellent verbal and written communication skills
* Ability to work as part of a team
* Ability to build relationships with customers and colleagues
* Computer literate with proficiency in Excel
* Knowledge of how to analyze maintenance issues with data
* Ability to proficiently read, write and speak English
Benefits
* Salary range $105,000.00 - $115,000.00
* Bonus
* Advancement Opportunities
* Paid Health Plans for employee and family
* Paid Dental Plans for employee and family
* Paid Vision Insurance Plan for employee and family
* Paid Vacation
* Accident Coverage Plan
* Critical Illness Coverage Plan
* Hospital Indemnity Coverage Plan
* Company Paid Employee Basic Life and AD&D Insurance
* Voluntary Life and AD&D Insurance
* Voluntary Short-Term and Long-Term Disability Insurance
* 401K Savings Plan
* Employee Assistance Program
* Identity Theft Protection Plan
* Pet Discount Coverage and Pet Insurance Plan
Working Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This role is primarily office-based, and the noise level in the work environment is usually quiet. During emergency situations employee may be exposed to outdoor environments, aviation-related fumes and various noise levels.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 20 pounds.
EEO Statement
Menzies is an equal opportunity employer and makes employment decisions exclusively on the basis of merit. The Company prohibits unlawful discrimination based on race, color, creed, sex, religion, age, national origin or ancestry, citizenship, physical or mental disability, military or veteran status, marital status, medical condition, genetic information, sexual orientation, gender, gender expression or identity, or any other category protected by federal, state, or local law. All such discrimination is unlawful and all individuals employed by Menzies Aviation are prohibited from engaging in this type of conduct. The Company further will make all employment decisions, including but not limited to, recruitment, hiring, promotion, retention, compensation, training, discipline and termination of employment decisions without regard to any characteristic protected by federal, state or local law.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Menzies is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at ************ or via email at **********************************.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
Maintenance Mechanic
Menzies Aviation job in Charlotte, NC
This job is on site at Charlotte International Airport We are looking for an applicant with 3-8 years' experience as a mechanic in oil and gas, military, or industrial setting such as manufacturing Pay: $28.00/hour - $33/hour - Pay will be commensurate with the experience, skills, and qualifications
Must be able to work one of the following shifts
2nd Shift: 3:00 pm-11:00 pm
3rd Shift: 11:00 pm-7:00 am
Main accountabilities include:
* Troubleshoot, repair, and maintain facility assets such as: pumps, valves, vessels, hydrant pits, gauges, switches, motors, lights, heaters, meters, hoses, hydrant vehicles, etc.
* Diagnose problems using test equipment, data analysis, equipment history, manufacturer specifications, industry-related standards and blueprints.
* Comply with all safety policies and procedures.
* Maintain records relating to maintenance.
* Able to meet the Station's attendance standards.
* Other duties as assigned.
Safety, Security and Compliance
All employees have a responsibility and duty whilst at work to:
* Take reasonable care for the health and safety of themselves and of others who may be affected by their actions or omissions whilst at work, in compliance with all company's health and safety policy.
* Fully participate in security protocols of the site, airport, and FAA.
* Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, safety, or welfare reasons.
* Inform their manager/supervisor of any work situation, equipment or activity that represents a serious or immediate danger to health and safety.
* Carry out work in accordance with information and training provided and any specific workplace health and safety rules or procedures.
Qualifications and Experience
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
* 3-8 years experience as a mechanic in oil and gas, military, or industrial setting such as manufacturing
* Ability to critically think and troubleshoot using P&IDs, single line drawings, and schematics.
* Must have solid knowledge and experience maintaining (inspecting and lubricating) and repairing centrifugal and positive displacement pumps ranging from 10-250 hp , valves (gate, ball, double block and bleed, hydraulic) ranging from various size (2-30") and application, piping.
* Working knowledge of how instrumentation and controls factor into the maintenance of industrial components and the ability to apply this knowledge in order to troubleshoot issues.
* Extreme ownership of work and the ability to work autonomously with minimal supervision.
* View safety as a critical component of maintenance and take initiative to immediately correct unsafe conditions.
* Must be 18 years of age.
* Must possess and maintain a valid driver's license and required FAA, airport, and/or Customs identification, seals, and authorizations.
* Must pass pre-employment color vision test, and drug screen.
Knowledge, Skills and Abilities
* Able to communicate clearly (in writing and verbally) in order to engage positively with other team members and document work.
* Ability to proficiently read, write and speak English.
* Ability to perform basic math functions to include fractions and decimal points.
* Proficient in Microsoft office and computer-based programs.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee must regularly lift and/or move up to 75 pounds. Specific vision abilities required by this job include distance vision.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly exposed to moving mechanical parts; vibrations; work at heights; work in confined spaces; work in areas exposed to fumes or airborne particles; and outside weather conditions. The noise level in the work environment can exceed 85 decibels (dB).
Baggage Service Agent
Charlotte, NC job
Meet and greet arriving passengers in the claim area; provide assistance and information to individuals meeting arriving passengers. Determine service needs of customers, providing assistance with all baggage issues, including lost articles, lost, damages and pilfered luggage.
QUALIFICATIONS:
A. EDUCATION AND EXPERIENCE
1. High School diploma or equivalent.
2. Computer experience necessary.
3. Previous customer service experience preferred.
4. Must be 18 years of age or older.
5. Must have reliable telephone and transportation.
B. PERSONAL AND PHYSICAL REQUIREMENTS
1. Treat all information as confidential.
2. Possess the tact to deal with all levels of passengers, client representatives and employees.
3. Must be able to sit, stand, lift, and/or bend throughout shift and be able to lift and carry up to 50 lbs. throughout the shift.
4. Must pass a pre-employment drug test.
5. Most complete a pre-employment criminal background check.
6. Must be able to read, write, understand and carry out instructions in English.
7. Must meet necessary requirements to obtain a security sensitive identification badge.
8. Must be able to verbally direct in English.
9. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS).
PERFORMANCE RESPONSIBILITIES:
1. Make baggage arrival announcements when customers arrive in the claim area providing information and instructions. Log each flight as bags are delivered to the claim area. Updates records with later arriving bag information.
2. Monitor the delivery of baggage and handle irregularities associated with the internal baggage process.
3. Initiates BMAS files for lost, damage and pilfered baggage. Updates BMAS files with information pertinent to the claim. Provides appropriate airport information as required. Monitors damage claims and make settlements.
4. Coordinate the return of lost and/or damaged luggage to customers. Prepare bag delivery orders and arrange for delivery using bag delivery services or other available means.
5. Process and secure unclaimed luggage, updates BMAS and create a BMAS on-hand record in SABRE. Coordinate on-hand bags, update BMAS desk requests, contact passengers regarding unclaimed baggage.
6. Coordinate with Ramp services regarding bag deliveries, missing bags. Update records with late arriving bag information.
7. Assist customers with Skycap requests.
8. Monitor baggage delivery and complete baggage delivery quality checklist.
9. Must be familiar with all FAA/Airline/Company regulations.
10. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work are and report maintenance needs.
11. Project a positive image and respond to inquiries from clients, staff and public in a courteous manner.
12. Attend meetings and in-services as required.
13. Utilize appropriate communications channels and maintain records, reports and files as required.
14. Must be attired in proper uniform attire as directed by company officials and identification badges must always be visible.
15. Adhere to company policies and procedures and participate in achievement of company objectives.
16. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.
17. Perform other duties as requested.
Janitorial Agent
Charlotte, NC job
Responsible for comprehensive cleaning of assigned locations within the airport to client specifications.
MINIMUM QUALIFICATIONS AT ENTRY: A. EDUCATION AND EXPERIENCE 1. Previous cleaning or custodial experience preferred. 2. Must be 18 years of age or older.
3. Must have reliable telephone and transportation.
4. Must have a High School Diploma or GED.
B. PHYSICAL AND MENTAL DEMANDS
With or without reasonable accommodation, the position requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:
1. Treat all information as confidential.
2. Possess the tact to deal with all levels of employees and client representatives.
3. Must be able to sit, stand, lift, and/or bend throughout shift and climb stairs.
4. Must be able to lift, carry, and/or hold up to 50 lbs.
5. Must pass pre-employment and random drug test.
6. Must pass a pre-employment background check.
7. Must be able to read, write, understand and carry out instructions in English.
8. Must be able to verbally direct in English.
9. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS).
10. Must have good hearing and vision.
11. May be required to work weekends, overnight shifts and holidays.
12. May be exposed to occasional loud noise levels.
ESSENTIAL FUNCTIONS:
1. Thorough cleaning of assigned location, including as directed by company and/or client specifications and procedures to include but not limited to the following: vacuum, dust, clean restrooms, add supplies, clean out garbage, clean windows, scrub, strip and or wax floors on a regular schedule.
2. Thorough cleaning of jet bridges, break rooms, ticket counters, office space and any other customer locations.
3. Leave notice for supervisor to re-order supply items that are running low.
4. Do all reports accurately and in a timely manner.
5. Must be familiar with all FAA/ TSA/Airline/Company regulations.
6. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
7. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner.
8. Attend meetings and in-services as required.
9. Utilize appropriate communications channels and maintain records, reports and files as required.
10. Must be attired in proper uniform or business attire as directed by company officials and identification badges must always be visible.
11. Adhere to company policies and procedures and participate in achievement of company objectives.
12. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.
13. Perform other duties as requested.
The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions. Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein. In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions. All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.
Flight Attendant
Charlotte, NC job
We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Flight Attendant in our Inflight Service Department. The primary responsibility of the position is to set the standard for safety and inflight service delivery onboard American Eagle flights. Flight Attendants handle a variety of situations while in continuous contact with the public, working independently in the cabin without supervision. The successful candidate must be between 5'2" and 6'0" tall, possess a valid passport for unrestricted travel to/from the United States, and be willing to work up to 14 hours per day. This position will report to the Hub Manager, Inflight Services.
Essential Duties:
* Handle a wide variety of situations while in continuous contact with the public
* Work independently in the aircraft cabin without supervision
* Ensure the safety and comfort of our passengers
* Provide leadership in response to a variety of emergency and non-emergency situations
* Work in a variety of climates and locations on variable shifts
Job Qualifications and Competencies:
* Height must be 5'2" but no taller than 6'0"
* Willing to work up to 14 hours per day
* Professional image with no visible tattoos; facial, multiple, or upper ear piercing; or hair color not naturally occurring on humans while in uniform
* Able to read, write, and speak English fluently
* Ability to walk and fit comfortably down the aircraft aisle while facing forward, move quickly through the over-wing exit, and sit in the flight attendant jump seat without modification or a seat belt extension
* Possession of a valid passport for unrestricted travel to/from the United States
Preferred Qualifications:
* Bachelor's degree
* Two (2) years of customer service experience
Work Environment:
* Airport ramp/warehouse environment, subject to varied weather conditions and elevated noise levels
* All shifts including weekdays, weekends, nights, holidays and/or irregular shifts
* Extensive travel, able to spend consecutive nights away from base
Physical Requirements:
* Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs
* Long periods of standing and speaking
* Handle objects up to 50 pounds
* Pull or push catering cart in excess of 150 pounds
* Assist passengers with disabilities, including, but not limited to, pushing wheelchairs
Training:
* Thirty-two days of paid ground school training is scheduled in Charlotte, NC. All candidates are required to reside at the hotel during ground school for five weeks. Ground school will be followed by up to two weeks of on-the-job training. Successful completion of all phases of training is required.
The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.
Employment is contingent upon a clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 21 years of age.
Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
In addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria.
Job Application Deadline:
December 19, 2025
Please note that job postings expire at 11:59 PM Eastern Standard Time on the day before the job application deadline. Ensure your application is submitted on time to be considered for the position.
Auto-ApplyStation Training Supervisor
Charlotte, NC job
We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable leader to join our team as a Station Training Supervisor in our Ground Handling Department. The primary responsibility of the position is providing quality on-the-job training to our new team members and continuous learning for our team members in the station. This includes demonstrating proper use of all equipment and vehicles along with hands-on de-icing training and follow up. The successful candidate will have two years of airline experience, preferably encompassing all functions (ticketing, gate, ramp). This position will report to the Department Manager, Team Member Services.
Essential Duties:
* Assign a variety of tasks and assignments to new hire employees, including airport familiarization
* Demonstrate proper use of all equipment and vehicles
* Provide hands-on training for de-icing
* Follow up after all training events to ensure compliance
* Assist with delivery and storage of station supplies
* Provide support when special events are scheduled
Job Qualifications and Competencies:
* Two (2) years of airline experience, preferably encompassing all functions (ticketing, gate, ramp)
* Outstanding organizational skills and ability to multi-task
* Ability to work independently, set and meet own deadlines
* Ability to work well with all levels of management and support staff
* Familiarity with Microsoft Office Suite
* Ability to defuse conflicts among team members
Preferred Qualifications:
* Experienced instructor or public speaker
* Extensive knowledge of QIK, Sabre
* Bachelor's Degree in Aviation, Education, or related field
Work Environment:
* Standard office environment, use of computers and other office equipment
* Airport ramp environment, subject to varied weather conditions and elevated noise levels
* All shifts including weekends, nights, holidays and/or irregular shifts
Physical Requirements:
* Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs
* Handle objects up to 70 pounds
* Assist passengers with disabilities, including, but not limited to, pushing wheelchairs
The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.
Employment is contingent upon a clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.
Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.
Starting Rate:
$19.18/Hourly
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
In addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria.
Job Application Deadline:
December 17, 2025
Please note that job postings expire at 11:59 PM Eastern Standard Time on the day before the job application deadline. Ensure your application is submitted on time to be considered for the position.
Auto-ApplyCoordinator
Charlotte, NC job
.QUALIFICATIONS:
EDUCATION AND EXPERIENCE
High School diploma or equivalent.
One (1) year of customer service experience
6 months of supervisory experience
Must have good working knowledge of software applications
Must be 18 years of age or older.
Must have a reliable telephone number for contact.
Must have reliable transportation.
PREFFERED QUALIFICATIONS
Previous airport experience.
Previous dispatching experience. PERSONAL AND PHYSICAL REQUIREMENTS
Treat all information as confidential.
Posses the tact to deal with all levels of situations, client representatives, employees and the public.
Ability to work from verbal and written instructions.
Ability to communicate in English clearly and concisely verbally and in written form.
Must be detail-oriented and perform with minimal supervision.
Must be able to handle multiple situations simultaneously.
Must have excellent radio/telephone skills.
Must be able to lift, stoop, squat, push, stand and/or bend throughout the shift.
Must be able to lift, carry and/or hold up to 75 lbs.
Must pass pre-employment and random drug test.
Must meet necessary requirements to obtain a security sensitive identification badge.
Must be a citizen of the US or posses the necessary authorization from the immigration and naturalization Service (INS).
PERFORMANCE RESPONSIBILITIES:
Must be familiar with and abide by all Client/company regulations
Work with Client Special Services Representatives to ensure all requests for services are met.
Ensure all inbound flights are met prior to arrival.
Actively participate in the Safety Management System (SMS)
Communicate with SSR to all personnel.
Close out open runs in watershed.
Escalate issues to operations Manager Immediately.
Deal courteously and tactfully with fellow employees and passengers if necessary.
Create and generate reports of service performance in locations with the Wheelchair Tracking program software.
Receive and respond to telephone and radio calls from Client representatives and employees in a professional and timely manner.
Maintain and distribute radios (where applicable).
Always complete the appropriate documentation and reports in a thorough and timely manner.
Provide special assistance to passengers as requested.
Provide general information and directions to passengers.
Monitor tablet usage with employees on all inbound and outbound flights.
Meet inbound arrivals as requested to provide special services (courtesy chairs, walk assistance through the terminal).
Be neat and careful when handling other people's property, especially mobility aids and luggage.
Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner.
Attend meetings and inservices as required.
Utilize appropriate communications channels and maintain records, reports and files as required.
ATW Supervisor
Charlotte, NC job
Must be 18 years of age or older HS Diploma or GED Valid Driver's License (Must meet the G2 Company Driving Policy) One (1) years of front-line experience in a similar or related role Minimum one (1) year of lead or supervisory experience in a similar or related role
Excellent verbal and written communication skills
Must meet all requirements to obtain an airport SIDA badge and Customs Seal (if applicable), including successfully completing a background check and ten-year work history
Must have a reliable mode of communication and transportation
PREFERRED EXPERIENCE:
Experience in airport operations
Airline or airport operations experience
Leadership experience in the airline or airport operations experience
PERSONAL AND PHYSICAL REQUIREMENTS
Treat all information as confidential.
Possesses the tact to deal with situations at all levels, client representatives, employees, and the public.
Must be able to sit, stand, lift, and bend throughout shift.
Must be willing and able to work in various climatic conditions including extreme heat and cold (over 100 to below 0), including high winds, rain, ice, and snow.
Must be willing and able to cope with various non-routine situations, including, but not limited to, early/late flights, weather and mechanical delays, and passenger assistance, including accommodation/re-accommodation.
Must pass pre-employment and random drug tests.
Must be able to read, understand, and carry out instructions in English.
Must meet requirements to obtain a security-sensitive identification badge.
Must be able to direct in English verbally.
Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS).
Be able to resolve problem situations with passengers when necessary.
PERFORMANCE RESPONSIBILITIES
Oversee administrative staff and assign duties to direct reports
Manage the day-to-day operations within the primary area of responsibility for scheduling/staffing, managing daily budgeted hours, and limiting overtime.
Ensure implementation of the Safety Management System (SMS)
Implement a safety plan for the station
Maintain Quality Assurance oversight for operational issues relating to performance and safety, providing suitable corrective and/or preventative actions where necessary
Perform all duties of subordinate employees when necessary.
Train/retrain all personnel in airline procedures, safety procedures, and company policies.
Maintain good employee relations. Handle employee problems efficiently and effectively.
Client Relations -- Effectively communicate with senior airline management and project a positive image in responding to inquiries from airlines, staff and the public.
Adhere to company policies and procedures and participate in achieving company objectives.
Monitor employee activity and adjust as needed.
Handle off-schedule operations when the Manager is not available.
Perform other duties as requested.
Aircraft Cabin Service Lead
Charlotte, NC job
Responsible for overseeing and assisting in the comprehensive cleaning of aircraft interiors, and galley stocking per aircraft specifications. Responsible overseeing crew, responding to client and employee needs and addressing any issues with supervisor.
MINIMUM QUALIFICATIONS AT ENTRY:
A. EDUCATION AND EXPERIENCE
1. Previous cleaning or custodial experience preferred.
2. Must be 18 years of age or older.
3. Must have reliable telephone and transportation.
4. Must have a valid driver's license.
5. HS diploma or GED.
B. PHYSICAL AND MENTAL DEMANDS
1. Treat all information as confidential.
2. Possess the tact to deal with all levels of employees and client representatives.
3. Must be able to sit, stand, lift, and/or bend throughout shift and climb stairs.
4. Must be able to lift, carry, and/or hold up to 50 lbs.
5. Physical exam may be required to confirm above.
6. Must pass pre-employment and random drug test.
7. Must complete a criminal background check.
8. Must be able to read, write, understand and carry out instructions in English.
9. Must be able to verbally direct in English.
10. Must possess the necessary authorization to work in the U.S. from the Immigration and Naturalization Service (INS).
11. 10-20% outside work.
12. Must meet necessary requirements to obtain a security sensitive identification badge.
13. Must meet necessary requirements to obtain a security sensitive identification badge.
14. May be required to work weekends, overnight shifts and holidays.
15. May be exposed to occasional loud noise levels.
ESSENTIAL FUNCTIONS:
1. Thorough cleaning of aircraft interiors, including turn and overnight aircraft as directed by company and/or client specifications and procedures to include but not limited to the following: vacuum, dust, clean bathrooms, clean galley, fold blankets, change pillow cases, add supplies, clean out garbage, position seatbelts, clean tray tables, clean windows, upholstery exchange and rug exchange.
2. Provision aircraft as directed with required ship supplies by aircraft type
3. Leave notice for supervisor to re-order supply items that are running low.
4. Do all reports accurately and in a timely manner.
5. Must be familiar with all FAA/ TSA/Airline/Company regulations.
6. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
7. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner.
8. Attend meetings and inservices as required.
9. Utilize appropriate communications channels and maintain records, reports and files as required.
10. Must be attired in proper uniform or business attire as directed by company officials and identification badges must always be visible.
11. Adhere to company policies and procedures and participate in achievement of company objectives.
12. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.
13. Perform other duties as requested.
The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions. Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein. In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions. All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.
Ramp Supervisor
Charlotte, NC job
_We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow._ At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Ramp Supervisor in our Ground Handling Department. The primary responsibility of the position is to manage the operational activities of the department in accordance with established policies and procedures. The Ramp Supervisor also conducts briefs, distributes training materials/checklists to mentors, creates schedules, and provides hands-on assistance to the training department. The successful candidate will have outstanding organizational skills, be able to defuse conflicts among team members, and be familiar with Microsoft Office Suite. This position will report to the General Manager.
**Essential Duties:**
+ Provide oversight and direct on-the-job training for new hires and recurrent training for existing employees in all ramp functions
+ Conduct briefing and distribution of training material/checklists to mentors
+ Create and coordinate schedules
+ Provide hands-on assistance to the Training Department along with feedback to direct managers
+ Approve employees for release to duty after completion of training programs
+ Coach and provide career development to the staff
+ Correct non-compliant behavior and impose disciplinary action as required
+ Understand the corporate culture, policies, and goals, and take measures to implement these into daily work routines
+ Manage a staff of employees with varied duties
+ Administrative duties, including daily/weekly/monthly reports
+ Maximize operational performance for the station by adjusting to changes in operational conditions and proactively solving problems
+ Supervise, direct, and monitor personnel in the completion of their duties and adjust, as necessary, to ensure on-time performance and quality customer service
+ Provide support when employee absence affects the operation
**Job Qualifications and Competencies:**
+ Outstanding organizational skills and ability to multi-task
+ Ability to work independently, set and meet own deadlines
+ Ability to work well with all levels of management and support staff
+ Able to defuse conflicts among team members
+ Familiarity with Microsoft Office Suite
+ Ability to work a flexible schedule
**Preferred Qualifications:**
+ Previous airline management experience
+ Current Piedmont employee with a minimum six months of service
+ Knowledge of basic airport procedures and fundamental job requirements for gate and ramp agents
+ Extensive knowledge of QIK, Sabre
+ Bachelor's Degree in Aviation, Business, or related field
**Work Environment:**
+ Use of computers and other office equipment
+ Airport ramp environment, subject to varied weather conditions and elevated noise levels
+ All shifts including weekends, nights, holidays and/or irregular shifts
**Physical Requirements:**
+ Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs
+ Handle objects up to 70 pounds
+ Assist passengers with disabilities, including, but not limited to, pushing wheelchairs
The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.
_Employment is contingent upon a valid driver's license and clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age._
Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.
**Starting Rate:**
$19.18/Hourly
_All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status._ _ _
_I_ _n addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria._
Job Application Deadline:
December 24, 2025
**Please note that job postings expire at 11:59 PM Eastern Standard Time on the day before the job application deadline. Ensure your application is submitted on time to be considered for the position.**
Our team is a diverse group of people, all with a passion for aviation. We strive for excellence, and recognize that everyone - no matter which job title they hold - is responsible for our success. We celebrate our accomplishments together and learn from our mistakes. We hold each other accountable. We work as a team. We care for each other. We are Piedmont.
If you need a reasonable accommodation for any part of the application process, please email us at PiedmontApplicationAccommodations@aa.com
Operations Agent
Charlotte, NC job
Responsible for utilizing the airline system to plan flight weight and balance including determining the number of passengers that may safely be boarded given anticipated and actual weight and balance calculations. The Ops Agent will over see the gate functions and pre-board/boarding process while meeting the requirements of an on time departure.
QUALIFICATIONS:
A. EDUCATION AND EXPERIENCE
1. High School diploma or equivalent.
2. Airline or Contracted Airline Services experience preferably Ticket Agent, Gate Agent, or Ops.
3. Mathematical problem solving skills
4. Verbal and written communications skills
5. Must be 18 years of age or older.
6. Must have a telephone.
7. Must have reliable telephone and transportation.
B. PERSONAL AND PHYSICAL REQUIREMENTS
1. Treat all information as confidential.
2. Possess the tact to deal with all levels of situations, client representatives, employees and the public.
3. Must be able to sit, stand, lift, and/or bend throughout shift.
4. Must be willing and able to work in a variety of climatic conditions to include extreme heat and cold (over 100 to below 0), including high winds, rain, ice and snow.
5. Must be willing and able to cope with a variety of non-routine situations to include, but not limited to, early/late flights, weather and mechanical delays, passenger assistance including accommodation/re-accommodation.
6. Must pass pre-employment and random drug tests.
7. Must be able to read, understand and carry out instructions in English.
8. Must meet necessary requirements to obtain a security sensitive identification badge.
9. Must be able to verbally direct in English.
10. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS).
11. Be able to resolve problem situations with passengers when necessary.
PERFORMANCE RESPONSIBILITIES:
1. Must be able to perform all duties of subordinate employees when necessary.
2. Must be familiar with all pertinent regulations. (Company/Client/Government Agencies)
3. Monitor employee activity and makes adjustments as needed,
4. Make sure employees follow all regulations/procedures.
5. Deals courteously and tactfully with fellow employees.
6. Communicate effectively with fellow employees and client representatives.
7. Communicate safety hazards and equipment problems to Department Manager or General Manager.
8. Make sure training records are current.
9. Report inquiries and other major incidents to Department Managers.
10. Respond to inquiries from client, staff, and passengers in a courteous manner.
11. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
12. Project a positive image and respond to inquiries from clients, staff and public in a courteous manner.
13. Attend meetings and in-services as required.
14. Utilize appropriate communications channels and maintain records, reports and files as required.
15. Must be in proper uniform or business attire as directed by company officials. Identification badges must always be visible.
16. Adhere to company policies and procedures and participate in achievement of company objectives. 17. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.
18. Perform quality assurance service audits as directed to conform to client's specifications and/or procedures. 19. Ensure implementation of the Safety Management System (SMS) 20. Implement safety plan for station 21. Maintain Quality Assurance oversight for operational issues relating to performance and safety, providing suitable corrective and/or preventative actions where necessary 22. Actively participate in the Safety Management System (SMS) 23. Perform other duties as requested.
Passenger Assistance Lead Agent
Charlotte, NC job
Responsible for the day-to-day activities of specific operation including staff, scheduling time sheets and reporting to clients.
QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent. 2. Some supervisory/management in shift work environment experience necessary.
3. Must have proven previous supervisor/management exp.
4. Verbal and written communications skills
5. Must be 18 years of age or older.
6. Must have reliable telephone and transportation.
B. PERSONAL AND PHYSICAL REQUIREMENTS
1. Treat all information as confidential.
2. Possess the tact to deal with all levels of situations, client representatives, employees and the public.
3. Must be able to sit, stand, lift, and/or bend throughout shift.
4. Must pass pre-employment and random drug tests.
5. Must complete a criminal background check.
6. Must be able to read, understand and carry out instructions in English.
7. Must meet necessary requirements to obtain a security sensitive identification badge.
8. Must be able to verbally direct in English.
9. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS).
10. Be able to resolve problem situations with passengers when necessary.
PERFORMANCE RESPONSIBILITIES:
1. Must be able to perform all duties of subordinate employees when necessary.
2. Must be familiar with all pertinent regulations. (Company/Client/Government Agencies)
3. Schedule personnel daily and furnish copy to General/Ops or Account Manager.
4. Monitor employee activity and makes adjustments as needed,
5. Make sure employee follow all regulations/procedures.
6. Check In/Out sheets to insure all employees have logged in times correctly.
7. Deals courteously and tactfully with fellow employees.
8. Communicate effectively with fellow employees and client representatives.
9. Make recommendations to General Manager and/or Ops Manager regarding personnel performance.
10. Communicate safety hazards and equipment problems to General Manager/Ops Manager or Account Manager.
11. Make sure state licenses and training records are current.
12. On call 24 hours per day.
13. Report inquiries and other major incidents to General Manger/Ops Manager or Account
Manager.
14. Respond to inquiries from client, staff, and passengers in a courteous manner.
15. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
16. Project a positive image and respond to inquiries from clients, staff and public in a courteous manner.
17. Attend meetings and inservices as required.
18. Utilize appropriate communications channels and maintain records, reports and files as required.
19. Must be in proper uniform or business attire as directed by company officials. Identification badges must always be visible.
20. Adhere to company policies and procedures and participate in achievement of company objectives.
21. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.
22. Perform quality assurance service audits as directed to conform to client's specifications and/or procedures.
23. Perform other duties as requested.
Aircraft Fueler - FT - Charlotte International Airport
Menzies Aviation job in Charlotte, NC
As a member of the Menzies Aviation Aircraft Fueling Team, you will be responsible for the safe and efficient fueling/defueling and servicing of aircraft at the airport. You will need to perform simple mathematical functions such as adding, subtracting, multiplying, and dividing with regards to weight, measurement, and volume in order to interpret aircraft weight and balance loading instructions as they pertain to fueling. This role requires you to maintain a safe and secure work environment, in accordance with local health, safety, and security policies and procedures.
Watch our Aircraft Fueler video: ********************************** TA0cmrgOA
* Shifts Available: AM/PM (Must be open to working either shift and any days of the week including weekends, holidays, and OT)
* Pay: $17.93 | Increased to $18.23 after 90 days
Key Responsibilities
* Perform fueling in a safe and efficient manner.
* Drive and operate fuel trucks, hydrant carts, and stationary carts to fuel aircraft.
* Responsible for accurate accounting of fuel transactions.
* Perform daily Quality Control checks on equipment.
* Maintain equipment in clean and functional condition.
* Ensure the correct loading and balancing of fuel.
* Responsible for defueling aircraft as directed.
* Comply with attendance standards.
Qualifications:
* Must possess a valid US driver's license + 1 other ID to obtain custom badges/seals (we can accept an US Birth Certificate, SS Card, US Passport, Employment Authorization Card, or Permanent Resident Card)
* Must be at least 18 years of age.
* Must pass a pre-employment color vision test.
* Must pass a pre-employment drug screen.
* Ability to proficiently read, write and speak English.
* Have outside work experience.
* Handle fueling carts and fueling hoses which will require you to lift and move up to 70lbs.
* Ability to perform basic math calculations.
* Work is done primarily outdoors; must be comfortable working in all weather conditions.
* Must pass a background check and obtain US Customs seal.
* Must be available and flexible to work variable shifts including weekends and holidays.
Benefits
* Advancement Opportunities to Lead and Supervisor
* Three Health Plans through Meritain Health that offer a variety of coverage.
* Two Dental Plans through Delta Dental
* Vision Insurance Plan through Met Life Vision
* Paid Vacation
* Accident Coverage Plan
* Critical Illness Coverage Plan
* Hospital Indemnity Coverage Plan
* Company Paid Employee Basic Life and AD&D Insurance $20,000.
* Voluntary Life and AD&D Insurance
* Voluntary Short-Term and Long-Term Disability Insurance
* 401K Savings Plan
* Employee Assistance Program
* Prepaid Legal Coverage Plan
* Identity Theft Protection Plan
* Pet Discount Coverage and Pet Insurance Plan
* Uniform Provided
* Paid Training
EEO Statement
Menzies is an equal opportunity employer and makes employment decisions exclusively on the basis of merit. The Company prohibits unlawful discrimination based on race, color, creed, sex, religion, age, national origin or ancestry, citizenship, physical or mental disability, military or veteran status, marital status, medical condition, genetic information, sexual orientation, gender, gender expression or identity, or any other category protected by federal, state, or local law. All such discrimination is unlawful, and all individuals employed by Menzies Aviation are prohibited from engaging in this type of conduct. The Company further will make all employment decisions, including but not limited to, recruitment, hiring, promotion, retention, compensation, training, discipline and termination of employment decisions without regard to any characteristic protected by federal, state or local law.
Ramp Agent
Charlotte, NC job
Responsible for providing ground support for inbound and outbound aircraft. Including baggage handling, mail and freight handling, aircraft servicing, driving motorized equipment, and cleaning of aircraft interiors.
QUALIFICATIONS:
A. EDUCATION AND EXPERIENCE
1. High School diploma or equivalent.
2. Computer experience preferred.
3. Previous customer service experience preferred.
4. Must be 18 years of age or older.
5. Must have reliable telephone and transportation.
6. Must have valid driver's license.
B. PERSONAL AND PHYSICAL REQUIREMENTS
1. Treat all information as confidential.
2. Possess the tact to deal with all levels of situations, client representatives, employees and the public.
3. Must be able to do repeated heavy lifting (up to 70 lbs.) for extended periods of time on a regular basis.
4. Must be able to sit, stand, lift, and/or bend throughout shift.
5. Must be willing and able to work in a variety of climatic conditions to include extreme heat and cold (over 100 to below 0), including high winds, rain, ice and snow.
6. Must pass pre-employment and random drug tests.
7. Must pass a Criminal Background check
8. Must be willing and able to cope with a variety of non-routine situations to include, but not limited to, early/late flights, weather and mechanical delays, passenger assistance including accommodation/re-accommodation.
9. Must be able to read, write, understand and carry out instructions in English.
10. Must be able to verbally direct in English.
11. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS).
12. Must have clear driving record.
PERFORMANCE RESPONSIBILITIES:
1. Handling and care of passenger baggage. Loading, unloading, transportation to and from various locations of the airport.
2. Handling and care of U.S. Mail, freight, express parcels. Loading, unloading, transportation to and from various locations of the airport.
3. All ground handling must be accomplished in accordance to customer and G2 specifications.
4. Must be safety oriented. Safety of personnel, passengers, equipment and aircraft is your number one priority at all times.
5. Operation of various aircraft servicing equipment to handle aircraft electrical, engine start, lavatories and water service, and deicing in some locations.
6. Provide safe guidance of aircraft to and from parked areas, taxiways and gate areas. Utilizing visual, hand, verbal and electronic communications.
7. Pushing or towing aircraft to and from designated locations on the airport.
8. Able to assist disabled passengers in and out of the aircraft.
9. Thorough cleaning of aircraft interiors, including turn and overnight as directed by company and/or client specifications and procedures.
10. Pull computer work assignments and provision aircraft as directed.
11. Pull assignments or work orders from computer, as needed.
12. Do all reports accurately and in a timely manner.
13. Must be familiar with all FAA/Airline/Company/Airport regulations.
14. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
15. Project a positive image and respond to inquiries from clients, staff and public in a courteous manner.
16. Attend meetings and inservices as required.
17. Utilize appropriate communications channels and maintain records, reports and files as required.
18. Must be attired in proper uniform and protective gear as directed by company officials and identification must always be visible.
19. Adhere to company policies and procedures and participate in achievement of company objectives.
20. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.
21. Perform other duties as requested.
GSE Automotive Mechanic
Menzies Aviation job in Charlotte, NC
As a member of the Menzies Aviation Ground Service Equipment (GSE) Mechanic team you will be responsible for the safe and efficient repairing and rebuilding of airport service vehicles. You will be required to inspect and identify defective or broken parts on vehicles as well as make repairs to gas/diesel engines, hydraulic, electrical, and mechanical systems.
* Location: Charlotte International Airport (CLT)
* Rate of pay: $29.00 an hour ($29.50 after probationary period).
* Available Shifts: 2nd (2:30pm - 11pm) and 3rd (11:30 pm to 7:00 am)
* Required: Mechanic's - Tools Required no later than 30 days after start.
Key Responsibilities
* Inspect and identify defective or broken parts on vehicles as well as make repairs to gas/diesel engines, hydraulic, electrical, and mechanical systems.
* Hydrate electric equipment according to the Hydration Schedule
* Repair all non-motorized equipment.
* Able to program and understand the functions of the Rapid Charger, including the Battery Monitor and Identification Device (BMID)
* Repair and replace all tires and wheels.
* Perform monthly, quarterly and annual quality control checks on the equipment.
* Maintain records relating to maintenance.
* Drive and operate service equipment vehicles.
* Able to perform an accident inspection on involved equipment.
* Report all accidents to Shop Supervisors and Managers
* Answer all radioed repair calls on the ramp.
* Ensure our aircraft services team can operate effectively by providing proper preventative care to equipment and timely repairs to broken equipment.
* Must be able to safely operate all vehicles and Ground Support Equipment (GSE) -Perform Daily Equipment Checks (DEC's)
* Maintain a safe and secure work environment, in accordance with local health, safety, and security policies and procedures.
Qualifications
* 3 to 5 years mechanical experience
* Must be 18 years of age.
* Must possess valid US driver's license.
* Must pass pre-employment drug screen.
* Ability to proficiently read, write and speak English.
* Must be comfortable lifting/moving 70lbs.
* Must be available and flexible to work variable shifts including weekends and holidays.
* Must be comfortable working in all weather conditions.
* All mechanics are required to perform all duties of the other positions, as needed do to operational need; Example: a Level I Mechanic may need to perform tasks of a Level III when directed.
* Must be able to obtain and maintain all required Airport Badge
* Must have a High School Diploma or General Education Degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience.
Benefits
* Uniform Provided
* Advancement Opportunities
* Three Health Plans through Meritain Health that offer a variety of coverage.
* Two Dental Plans through Delta Dental
* Vision Insurance Plan through Met Life Vision
Military Occupational Codes
Army 91B/91S; Airforce 2A6X2; Marine Corp GSE 6072 Mechanic, 6073 Mechanic/Electrician, 6074 Cryogenics/Mechanic, 6499 Mobile Facility Tech/ Generator Mechanic, Engineer Mechanic - 1341 Engine Equipment Mechanic, 3500 Motor T Tech, 3521 Auto Maintenance Tech, 3524 Fuel Mechanic, 2141 Assault Amphibious Vehicle Mechanic, 2147 Light Armored Vehicle Mechanic; Navy Rating Codes -AS Aviation Support (GSE), MM Machinist Mate, AD Aviation Machinist Mate, CM Construction Mechanic, EN Enginemen.
Working Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may regularly work in outside weather conditions. The employee frequently works near moving mechanical parts, and high hydraulic/pneumatic pressures. The employee is also frequently exposed to very loud noise levels, fumes or airborne particles and hazardous substances. Must have Electrical, Maintenance, and computer knowledge. Under the daily supervision of the Maintenance Manager with assistance as needed from the Station Manager. Performs periodic maintenance and inspections on filters, pumps, valves, tanks, pressure controls, metering and gauging equipment, company vehicles. Ensures that all work assigned is performed in a timely fashion with quality workmanship. Ensure through definitive methods that product meets or exceeds quality standards set forth; ensure all work is completed in a timely manner, contributing to an efficient operation, while projecting a professional image for MENZIES AVIATION.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle or feel objects, tools, or controls; reach with arms, climb or balance; and talk or hear.
EEO Statement
Menzies is an equal opportunity employer and makes employment decisions exclusively on the basis of merit. The Company prohibits unlawful discrimination based on race, color, creed, sex, religion, age, national origin or ancestry, citizenship, physical or mental disability, military or veteran status, marital status, medical condition, genetic information, sexual orientation, gender, gender expression or identity, or any other category protected by federal, state, or local law. All such discrimination is unlawful and all individuals employed by Menzies Aviation are prohibited from engaging in this type of conduct. The Company further will make all employment decisions, including but not limited to, recruitment, hiring, promotion, retention, compensation, training, discipline and termination of employment decisions without regard to any characteristic protected by federal, state or local law.
Supervisor
Charlotte, NC job
Responsible for the day-to-day activities of specific shift operation including employee group, maintenance and accuracy of timekeeping, effectively managing the work load, properly utilizing company and client vehicles and equipment, and reporting all discrepancies to the Account Manager and or General Manager.
QUALIFICATIONS:
A. EDUCATION AND EXPERIENCE
1. High School diploma or equivalent.
2. Some supervisory/management in shift work environment experience necessary.
3. Verbal and written communications skills
4. Must be 18 years of age or older.
5. Must have a reliable telephone and transportation.
B. PERSONAL AND PHYSICAL REQUIREMENTS
1. Treat all information as confidential.
2. Possess the tact to deal with all levels of situations, client representatives, employees and the public.
3. Must be able to sit, stand, lift, and/or bend throughout shift.
4. Must pass pre-employment and random drug tests.
5. Must complete a criminal background check.
6. Must be able to read, understand, direct and carry out instructions in English.
7. Must meet necessary requirements to obtain a security sensitive identification badge.
8. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS).
9. Be able to resolve problem situations with employees and passengers when necessary.
PERFORMANCE RESPONSIBILITIES:
1. Must be able to perform all duties of subordinate employees when necessary.
2. Must be familiar with all pertinent regulations. (Company/Client/Government Agencies)
3. Schedule personnel daily and furnish copy to Account Manager. Obtain written approval form necessary use of overtime in advance.
4. Monitor employee activity and makes adjustments as needed.
5. Make sure employees follow all regulations/procedures.
6. Check In/Out sheets to insure all employees have logged in times correctly
7. Deals fairly, courteously and tactfully with fellow employees while maintaining confidentiality and professionalism.
8. Communicate effectively with fellow employees and client representatives.
9. Make recommendations to Account Manager regarding personnel performance.
10. Act on and communicate safety hazards and equipment problems to Account Manager or General Manager.
11. Report inquiries and all other incidents to Account Managers. Emergency situations are to be reported immediately to Account Manager and/or General Manager.
12. Respond to inquiries from your leads, employees, client, and passengers in a timely, courteous and professional manner.
13. Keep leads informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
14. Project a positive image and respond to inquiries from clients, staff and public in a courteous manner.
15. Give clear concise direction to leads, coordinators, warehouse, and crews while providing both positive and corrective feedback.
16. Attend meetings and in-services as required.
17. Utilize appropriate communications channels and maintain records, training files, reports and files as required.
18. Utilize company provided training materials and resources to develop a safe well trained staff while creating and maintaining a safe working environment.
19. Must be in proper business attire as directed by company officials. Identification badges must always be visible.
20. Adhere to company policies and procedures and participate in achievement of company objectives.
21. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.
22. Perform quality assurance service audits as directed to conform to client's specifications and/or procedures.
23. Ensure implementation of the Safety Management System (SMS)
24. Implement safety plan for station
25. Maintain Quality Assurance oversight for operational issues relating to performance and safety, providing suitable corrective and/or preventative actions where necessary
26. Actively participate in the Safety Management System (SMS)
27. Perform other duties as requested.
Flight Attendant
Charlotte, NC job
_We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow._ At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Flight Attendant in our Inflight Service Department. The primary responsibility of the position is to set the standard for safety and inflight service delivery onboard American Eagle flights. Flight Attendants handle a variety of situations while in continuous contact with the public, working independently in the cabin without supervision. The successful candidate must be between 5'2" and 6'0" tall, possess a valid passport for unrestricted travel to/from the United States, and be willing to work up to 14 hours per day. This position will report to the Hub Manager, Inflight Services.
**Essential Duties:**
+ Handle a wide variety of situations while in continuous contact with the public
+ Work independently in the aircraft cabin without supervision
+ Ensure the safety and comfort of our passengers
+ Provide leadership in response to a variety of emergency and non-emergency situations
+ Work in a variety of climates and locations on variable shifts
**Job Qualifications and Competencies:**
+ Height must be 5'2" but no taller than 6'0"
+ Willing to work up to 14 hours per day
+ Professional image with no visible tattoos; facial, multiple, or upper ear piercing; or hair color not naturally occurring on humans while in uniform
+ Able to read, write, and speak English fluently
+ Ability to walk and fit comfortably down the aircraft aisle while facing forward, move quickly through the over-wing exit, and sit in the flight attendant jump seat without modification or a seat belt extension
+ Possession of a valid passport for unrestricted travel to/from the United States
**Preferred Qualifications:**
+ Bachelor's degree
+ Two (2) years of customer service experience
**Work Environment:**
+ Airport ramp/warehouse environment, subject to varied weather conditions and elevated noise levels
+ All shifts including weekdays, weekends, nights, holidays and/or irregular shifts
+ Extensive travel, able to spend consecutive nights away from base
**Physical Requirements:**
+ Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs
+ Long periods of standing and speaking
+ Handle objects up to 50 pounds
+ Pull or push catering cart in excess of 150 pounds
+ Assist passengers with disabilities, including, but not limited to, pushing wheelchairs
**Training:**
+ Thirty-two days of paid ground school training is scheduled in Charlotte, NC. All candidates are required to reside at the hotel during ground school for five weeks. Ground school will be followed by up to two weeks of on-the-job training. Successful completion of all phases of training is required.
The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.
_Employment is contingent upon a clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 21 years of age._
Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.
_All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status._ _ _
_In addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria._
Job Application Deadline:
December 19, 2025
**Please note that job postings expire at 11:59 PM Eastern Standard Time on the day before the job application deadline. Ensure your application is submitted on time to be considered for the position.**
Our team is a diverse group of people, all with a passion for aviation. We strive for excellence, and recognize that everyone - no matter which job title they hold - is responsible for our success. We celebrate our accomplishments together and learn from our mistakes. We hold each other accountable. We work as a team. We care for each other. We are Piedmont.
If you need a reasonable accommodation for any part of the application process, please email us at PiedmontApplicationAccommodations@aa.com
Station Training Supervisor
Charlotte, NC job
_We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow._ At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable leader to join our team as a Station Training Supervisor in our Ground Handling Department _._ The primary responsibility of the position is providing quality on-the-job training to our new team members and continuous learning for our team members in the station. This includes demonstrating proper use of all equipment and vehicles along with hands-on de-icing training and follow up. The successful candidate will have two years of airline experience, preferably encompassing all functions (ticketing, gate, ramp). This position will report to the Department Manager, Team Member Services.
**Essential Duties:**
+ Assign a variety of tasks and assignments to new hire employees, including airport familiarization
+ Demonstrate proper use of all equipment and vehicles
+ Provide hands-on training for de-icing
+ Follow up after all training events to ensure compliance
+ Assist with delivery and storage of station supplies
+ Provide support when special events are scheduled
**Job Qualifications and Competencies:**
+ Two (2) years of airline experience, preferably encompassing all functions (ticketing, gate, ramp)
+ Outstanding organizational skills and ability to multi-task
+ Ability to work independently, set and meet own deadlines
+ Ability to work well with all levels of management and support staff
+ Familiarity with Microsoft Office Suite
+ Ability to defuse conflicts among team members
**Preferred Qualifications:**
+ Experienced instructor or public speaker
+ Extensive knowledge of QIK, Sabre
+ Bachelor's Degree in Aviation, Education, or related field
**Work Environment:**
+ Standard office environment, use of computers and other office equipment
+ Airport ramp environment, subject to varied weather conditions and elevated noise levels
+ All shifts including weekends, nights, holidays and/or irregular shifts
**Physical Requirements:**
+ Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs
+ Handle objects up to 70 pounds
+ Assist passengers with disabilities, including, but not limited to, pushing wheelchairs
The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.
_Employment is contingent upon a clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age._
Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.
**Starting Rate:**
$19.18/Hourly
_All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status._ _ _
_I_ _n addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria._
Job Application Deadline:
December 17, 2025
**Please note that job postings expire at 11:59 PM Eastern Standard Time on the day before the job application deadline. Ensure your application is submitted on time to be considered for the position.**
Our team is a diverse group of people, all with a passion for aviation. We strive for excellence, and recognize that everyone - no matter which job title they hold - is responsible for our success. We celebrate our accomplishments together and learn from our mistakes. We hold each other accountable. We work as a team. We care for each other. We are Piedmont.
If you need a reasonable accommodation for any part of the application process, please email us at PiedmontApplicationAccommodations@aa.com
Passenger Assistance Agent
Charlotte, NC job
Meet inbound and outbound flights to provide services with wheelchairs, aisle chairs and to passengers needing special assistance QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent. 2. Previous airport and/or customer service experience preferred.
3. Must be 18 years of age or older.
4. Must have a reliable telephone and transportation.
B. PERSONAL AND PHYSICAL REQUIREMENTS
1. Treat all information as confidential.
2. Posses the tact to deal with all levels of situations, client representatives, employees and the public.
3. Must be able to read, understand and carry out instructions in English.
4. Ability to work from verbal and written instructions.
5. Ability to communicate in English clearly and concisely verbally and in written form.
6. Must be able to lift, stoop, squat, push, stand and/or bend throughout the shift.
7. Must be able to lift, carry and/or hold up to 75 lbs.
8. Must pass pre-employment and random drug test.
9. Must complete a criminal background check.
10. Must meet necessary requirements to obtain a security sensitive identification badge.
11. Must be a citizen of the US or posses the necessary authorization from the immigration and naturalization Service (INS).
PERFORMANCE RESPONSIBILITIES:
1. Actively participate in the Safety Management System (SMS)
2. Provide special assistance to passengers as requested.
3. Provide general information and directions to passengers.
4. Meet inbound arrivals as requested to provide special services (courtesy chairs, walk assistance through the terminal).
5. Check equipment thoroughly before use (wheels, locks, seats, back & footrests).
6. Lock wheels when assisting passengers in/out of courtesy chair.
7. Always use both hands when pushing courtesy chairs.
8. Always back chairs down inclines.
9. ALWAYS request assistance from another employee when transferring passenger from one chair to another (if passenger cannot transfer him/herself).
10. NEVER take a courtesy chair up/down a stairway or escalator.
11. Complete appropriate documentation in a timely manner.
12. Be neat and careful when handling other people's property, especially mobility aids and luggage.
13. Must be familiar with all Government/Client/Airport/Company regulations.
14. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
15. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner.
16. Attend meetings and in-services as required.
17. Utilize appropriate communications channels and maintain records, reports and files as required.
18. Must be attired in proper uniform or business attire as directed by company officials and identification must always be visible.
19. Identification badges must always be visible.
20. Adhere to company policies and procedures and participate in achievement of company objectives.
21. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.
22. Perform other duties as requested.
23. Comply with all safety requirements to include only using equipment that you have been trained on, immediately reporting unsafe conditions and workplace injuries, wearing proper PPE, and attending required safety training.
Passenger Service Lead Agent
Charlotte, NC job
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