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Menzies Aviation jobs in Indianapolis, IN

- 22 jobs
  • IND Seasonal Aircraft Deicing Agents

    Menzies Aviation 3.8company rating

    Menzies Aviation job in Indianapolis, IN

    Looking For Extra Cash? Part-Time Seasonal Opportunities Available Now!! Menzies Aviation is looking for Part-Time employees to join our Deicing team at Indianapolis Airport (IND). These positions are seasonal from October through Spring (April/May). Training planned to begin in September. * 1st and 2nd Shift schedules with weekend availability needed. * Competitive Wages - $20/hr * No Experience Needed - Paid Training Provided * Uniforms Provided w/ Winter Gear * Opportunities for growth and advancement Essential Duties and Responsibilities include the following. Other duties May be assigned. * Responsible for checking aircraft for leading edge ice and frost. * Application of Deice Fluid Type 1 or Type 4 to aircraft wings, fuselage, and tail. * Responsible for driving large, heavy vehicles around aircraft while deicing operation is being performed. * Responsible for accurate accounting of deicing fluid transactions. * Perform daily quality control checks on equipment and vehicles. * Operate headset/radio to provide communication between ground crew, flight crew, and dispatch. * Know and comply with all safety procedures/protocols. * Provide additional service as required. * Able to meet the Station's attendance/tardiness standards. Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * High school diploma or General Education Degree (GED); or one (1) to three (3) months related experience and/or training; or equivalent combination of education and experience. * Possess/Maintain a valid Driver's License and other FAA Airport required identifications/seals or authorizations. * Ability to perform basic math calculations. * Ability to work at heights up to forty (40) feet. * Ability to work outdoors in all types of weather conditions. * Experience driving large, heavy equipment preferred * Able to continually lift push/move 70 lbs. * The job is primarily done outdoors which will require you to work in all weather conditions. A flexible schedule is needed due to the ever-changing airline schedules. * Must have availability to attend training Monday-Friday from 7am-3pm for the first 2 weeks
    $20 hourly 4d ago
  • Part-Time Ramp Agent - IND $18 HR

    Menzies Aviation 3.8company rating

    Menzies Aviation job in Indianapolis, IN

    Great News! Menzies Aviation is hiring for part-time Ramp Agents at the Indianapolis Airport. * $18/hr * You must have open availability for Mornings, Nights, Weekends and Holidays * Flight Benefits With Alaska Airlines * Uniforms Provided * Training Provided * shifts: Open availability for 1st and 2nd shift * Primary Accountabilities and Duties: Comfortably and continuously lift/move 70 lbs. of cargo and baggage on and off aircraft and transport it between aircraft, airport terminals and air cargo facilities. Frequent bending, stretching push/pulling, stacking, and kneeling in small, confined locations. Operate motorized equipment. Read and interpret aircraft weight and balance loading instructions, hazardous material identification labels, aircraft loading manifests, and baggage and cargo routing tags. Ensure the safe and secure operations, in accordance with the highest possible standards of health, safety, security and all government statutory requirements. Required to attend the mandatory training imposed by the Company and Airlines as per job role. Comply with Company uniform standards. Perform other duties as assigned. Essential Skills and Qualifications: Must be at least 18 years of age. Must pass Drug testing. Must be able to speak, read and write in English proficiently. Valid driver's license in good standing. Must be available and flexible to work variable shifts including weekends and holidays. Work is done primarily outdoors, must be comfortable working in all weather conditions. Must pass FBI background check and obtain Airport security badge. Prior Ramp experience preferable Benefits: Advancement Opportunities to Lead and Supervisor Three Health Plans through Meritain Health that offer a variety of coverage Two Dental Plans through Delta Dental Vision Insurance Plan through Met Life Vision Accident Coverage Plan, Critical Illness Coverage Plan Hospital Indemnity Coverage Plan Company Paid Employee Basic Life and AD&D Insurance $20,000. Voluntary Life and AD&D Insurance Voluntary Short-Term and Long-Term Disability Insurance 401K Savings Plan Employee Assistance Program
    $18 hourly 2d ago
  • Skycap/Porter

    G2 Secure Staff 4.6company rating

    Indianapolis, IN job

    Meet & greet outbound passengers at terminal entrance; determine service need and check luggage. When possible, direct passengers directly to gate and input checked baggage into baggage system. QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent. 2. Previous airport and/or customer service experience preferred. 3. Previous baggage handling experience preferred. 4. Must be 18 years of age or older. 5. Must have reliable telephone and transportation. B. PERSONAL AND PHYSICAL REQUIREMENTS 1. Must be able to work outside in all weather conditions if requested. (Some indoor work) 2. Posses the tact to deal with all levels of situations, client representatives, employees and the public. 3. Must be able to read, understand and carry out instructions in English. 4. Ability to work from verbal and written instructions. 5. Ability to communicate in English clearly and concisely verbally and in written form. 6. Must be able to lift, stoop, squat, push, stand and/or bend throughout the shift. 7. Must be able to lift, carry and/or hold up to 75 lbs. 8. Must pass pre-employment and random drug test. 9. Must pass pre-employment background check. 10. Must be a citizen of the US or posses the necessary authorization from the immigration and naturalization Service (INS). PERFORMANCE RESPONSIBILITIES: 1. Provides special service (courtesy chair/bags, carts, assistance with carry-on baggage) as requested 2. Provide general information to passengers, give directions and flight information. 3. Meet inbound flights as requested to provide special services to passengers 4. Meet and greet arriving passengers in claim area. Offer assistance in obtaining baggage and ground transportation. 5. Transport checked baggage from one location to the appropriate location. (i.e. baggage conveyor system) 6. Transport oversized pieces of luggage/other checked articles, to large to be sent on conveyor belt, directly to bag room via elevator, upon request of airline ticket counter personnel or when the supervisor deems it is in the best interest of the passengers. 7. Be neat and careful when handling other people's property, especially mobility aids and luggage. 8. Must be familiar with all Government/Client/Airport/Company regulations. 9. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. 10. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner. 11. Attend meetings and in-services as required. 12. Must be attired in proper uniform or business attire as directed by company officials and identification must always be visible. 13. Adhere to company policies and procedures and participate in achievement of company objectives. 14. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. 15. Perform other duties as requested.
    $26k-33k yearly est. 7h ago
  • Operations Manager

    G2 Secure Staff 4.6company rating

    Indianapolis, IN job

    Responsible for the day-to-day activities of specific operation including staff, scheduling time sheets and reporting to clients. EDUCATION AND EXPERIENCE: High School diploma or equivalent. A minimum of two (2) years supervisory/management in shift work environment experience. Excellent verbal and written communications skills Must be 18 years of age or older. Must have reliable telephone and transportation. PERSONAL AND PHYSICAL REQUIREMENTS: Treat all information as confidential. Possess the tact to deal with all levels of situations, client representatives, employees and the public. Must be able to sit, stand, lift, and/or bend throughout shift. Must pass pre-employment and random drug tests. Must complete a criminal background check. Must be able to read, understand and carry out instructions in English. Must meet necessary requirements to obtain a security sensitive identification badge. Must be able to verbally direct in English. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS). Be able to resolve problem situations with passengers when necessary. PERFORMANCE RESPONSIBILITIES: Ensure implementation of the Safety Management System (SMS) Implement safety plan for station Maintain Quality Assurance oversight for operational issues relating to performance and safety, providing suitable corrective and/or preventative actions where necessary Actively participate in the Safety Management System (SMS) Must be able to perform all duties of subordinate employees when necessary. Must be familiar with all pertinent regulations. (Company/Client/Government Agencies) Schedule personnel daily and furnish copy to Department Manager. Monitor employee activity and makes adjustments as needed, Make sure employees follow all regulations/procedures. Check In/Out sheets to insure all employees have logged in times correctly. Deals courteously and tactfully with fellow employees. Communicate effectively with fellow employees and client representatives. Make recommendations to Department Manager regarding personnel performance. Communicate safety hazards and equipment problems to Department Manager or General Manager. Make sure state licenses and training records are current. On call 24 hours per day. Report inquiries and other major incidents to Department Managers. Respond to inquiries from client, staff, and passengers in a courteous manner. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. Project a positive image and respond to inquiries from clients, staff and public in a courteous manner. Attend meetings and inservices as required. Utilize appropriate communications channels and maintain records, reports and files as required. Must be in proper uniform or business attire as directed by company officials. Identification badges must always be visible Adhere to company policies and procedures and participate in achievement of company objectives. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. Perform quality assurance service audits as directed to conform to client's specifications and/or procedures. Perform other duties as requested. Comply with all safety requirements to include only using equipment that you have been trained on, immediately reporting unsafe conditions and workplace injuries, wearing proper PPE, and attending required safety training. Ensure your employees are following all safety requirements through conducting safety briefings and observations, oversight of their participation in required training, that they are wearing proper PPE, and that thorough accident investigations are conducted following an injury
    $51k-69k yearly est. 7h ago
  • Lead Airport Admin Agent

    Envoy Air Inc. 4.0company rating

    Indianapolis, IN job

    Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: Amazing employee flight privileges within the American Airlines global network Training and development programs to take your career to the next level Comprehensive health and life benefits (subject to location) Pay rate: $18.00 + Lead Premium Responsibilities How will you make an impact? Responsibilities Responsible to management for the coordination of the overall operation within an assigned functional area Ensure adequate operational coverage; responsible for scheduling and manpower utilization Maintain a safe, dependable and consistent operation Conduct Agent observations Schedule and administer local training including new hire training Maintain supplies and inventory control logs Prepare customer correspondence, investigate discrepancies and compile statistical data for reports Complete administrative duties Perform Station Agent work within the ramp service operation, as required Load and unload baggage and cargo on and off aircraft Transport items between terminals, aircraft and the bag room using belt-loaders, tugs, carts and other equipment Marshal aircraft which requires working closely with teammates to ensure a safe path Clean and service cabin interiors, including seatback pockets, cushions, tray tables, overhead bins, cockpit, galley, and the lavatory De-ice aircraft which requires using equipment to apply chemicals/compounds, if applicable Organize work groups and handle multiple priorities in a fast-paced environment Qualifications Who we're looking for? Requirements Minimum Age: 18 High school diploma, GED, or international equivalent Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis Flexible to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity Must be able to perform all duties in various weather conditions and time constraints Must be able to carry, bend, lift and turn with bags and other items weighing up to 75 lbs. Demonstrated ability to communicate verbally and in writing Ability to read, write, fluently speak and understand the English language Possess the legal right to work in the United States A minimum of one year of customer service experience preferred Previous experience in a team-lead capacity preferred Organization and interpersonal skills are necessary Above-average qualities of leadership, initiative, and judgment are essential Administrative background preferred Above average attendance preferred Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled. #envoyout We can recommend jobs specifically for you! Click here to get started.
    $18 hourly Auto-Apply 4d ago
  • Airline Pilot - First Officer

    Piedmont Airlines 4.6company rating

    Indianapolis, IN job

    **First Officer - Piedmont Airlines** **About Us** Piedmont Airlines, a wholly owned subsidiary of American Airlines Group, operates a fleet of Embraer 145 regional jets and is proud to connect communities across the East Coast and beyond. Our crew bases in Philadelphia, PA; Charlotte, NC; and Harrisburg, PA provide pilots with stability, career growth, and industry-leading benefits. Looking ahead, Piedmont will welcome the Embraer 175 to our fleet in 2028, offering pilots expanded opportunities to fly one of the most modern and comfortable regional aircraft in the skies. **Why Choose Piedmont?** * **Competitive Pay** * First Officer hourly pay starting at $99.00 * 75-hour minimum guarantee * Captain pay begins once you log 750 Piedmont flight hours and successfully bid to upgrade * Longevity match: Bring your service time from another 121 carrier * **Training& Support** * Hotel accommodations are provided during training at the American Airlines Training Center in Charlotte, NC * 100% pay protection for canceled trips and deadhead assignments * **Career Growth** * Captain upgrade eligibility after 2,500 total time hours and 1,000 Part 121 hours. * Earn Captain pay at 750 Piedmont hours with a successful upgrade bid * Flow-through program to American Airlines after 5 years of service, or continue earning top-of-scale pay if you remain at Piedmont * Future opportunities to transition to the Embraer 175 fleet in 2028 **Compensation** **First Officer Pay Scale: Hourly Pay** 1 | $99.00 2 | $104.50 3 | $114.00 4+ | $117.75 * 4-hour minimum day guarantee * 11 minimum days off per month * Long Call Reserve available **Captain Pay Upgrade: Once you log 750 flight hours at Piedmont and successfully bid for an upgrade, you will be compensated at the Captain's hourly rate.** **Insurance& Retirement Benefits** * **Medical Insurance** : Zero-dollar deductible plan; company covers 67% of employee premium (includes prescription and vision) * **Dental Insurance** : Preventive care at no cost * **Life& Disability**: 100% company-paid life insurance and AD&D coverage * **Retirement** : 401(k) with company contribution of 4% after one year of service **Travel Privileges** * Unlimited travel on American Airlines for you, your spouse/partner, children, stepchildren, and parents * Guest travel options available * Zonal Employee Discount (ZED) agreements with other carriers for expanded global travel **Additional Perks** * Commuter hotel rooms (6 per quarter for hub domiciles; 4 per month for non-hub domiciles) * Bid crew base assignments by seniority and availability * 100% trip cancellation and deadhead pay **Minimum Qualifications** * Airline Transport Pilot (ATP) or Restricted ATP (R-ATP) certificate with multi-engine rating * 500 hours total time, including: * 50 hours multi-engine * 250 hours as Pilot in Command (PIC) _or_ R-ATP minimums met * Current FAA First-Class Medical Certificate * FCC Radiotelephone Operator's Permit * Valid U.S. passport (or passport with U.S. work authorization) * High school diploma or GED **Preferred Qualifications** * Type rating in a Part 25 aircraft * Current employment as a Part 121 pilot **Take Your Career Further** Joining Piedmont means more than flying airplanes-it's building a long-term career with American Airlines Group. Whether your goal is to fly to America or continue with Piedmont's growing operation-including flying the Embraer 175 in 2028-you'll find stability, competitive pay, and unmatched travel privileges. ### Place of Work On-site ### Requisition ID 238754 ### Compensation First Officer hourly pay starting at $99.00 75 hour minimum gurantee Captain pay begins once you log 750 Piedmont flight hours and successfully bid to upgrade Longevity match: Bring your service time from another 121 carrier ### Job Type Full Time ### Job Benefits Medical Insurance: Zero-dollar deductible plan; company covers 67% of employee premium (includes prescription and vision) Dental Insurance: Preventive care at no cost Life & Disability: 100% company-paid life insurance and AD&D coverage Retirement: 401(k) with company contribution of 4% after one year of service ### Application Link *************************************************************************************
    $74k-88k yearly est. 60d+ ago
  • Wheelchair Supervisor

    G2 Secure Staff 4.6company rating

    Indianapolis, IN job

    Must be 18 years of age or older HS Diploma or GED Valid Driver's License (Must meet the G2 Company Driving Policy) One (1) years of front-line experience in a similar or related role Minimum one (1) year of lead or supervisory experience in a similar or related role Excellent verbal and written communication skills Must meet all requirements to obtain an airport SIDA badge and Customs Seal (if applicable), including successfully completing a background check and ten-year work history Must have a reliable mode of communication and transportation PREFERRED EXPERIENCE: Experience in airport operations Airline or airport operations experience Leadership experience in the airline or airport operations experience PERSONAL AND PHYSICAL REQUIREMENTS Treat all information as confidential. Possesses the tact to deal with situations at all levels, client representatives, employees, and the public. Must be able to sit, stand, lift, and bend throughout shift. Must be willing and able to work in various climatic conditions including extreme heat and cold (over 100 to below 0), including high winds, rain, ice, and snow. Must be willing and able to cope with various non-routine situations, including, but not limited to, early/late flights, weather and mechanical delays, and passenger assistance, including accommodation/re-accommodation. Must pass pre-employment and random drug tests. Must be able to read, understand, and carry out instructions in English. Must meet requirements to obtain a security-sensitive identification badge. Must be able to direct in English verbally. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS). Be able to resolve problem situations with passengers when necessary. PERFORMANCE RESPONSIBILITIES Oversee administrative staff and assign duties to direct reports Manage the day-to-day operations within the primary area of responsibility for scheduling/staffing, managing daily budgeted hours, and limiting overtime. Ensure implementation of the Safety Management System (SMS) Implement a safety plan for the station Maintain Quality Assurance oversight for operational issues relating to performance and safety, providing suitable corrective and/or preventative actions where necessary Perform all duties of subordinate employees when necessary. Train/retrain all personnel in airline procedures, safety procedures, and company policies. Maintain good employee relations. Handle employee problems efficiently and effectively. Client Relations -- Effectively communicate with senior airline management and project a positive image in responding to inquiries from airlines, staff and the public. Adhere to company policies and procedures and participate in achieving company objectives. Monitor employee activity and adjust as needed. Handle off-schedule operations when the Manager is not available. Perform other duties as requested.
    $39k-49k yearly est. 7h ago
  • Baggage Service Agent

    G2 Secure Staff 4.6company rating

    Indianapolis, IN job

    Meet and greet arriving passengers in the claim area; provide assistance and information to individuals meeting arriving passengers. Determine service needs of customers, providing assistance with all baggage issues, including lost articles, lost, damages and pilfered luggage. QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent. 2. Computer experience necessary. 3. Previous customer service experience preferred. 4. Must be 18 years of age or older. 5. Must have reliable telephone and transportation. B. PERSONAL AND PHYSICAL REQUIREMENTS 1. Treat all information as confidential. 2. Possess the tact to deal with all levels of passengers, client representatives and employees. 3. Must be able to sit, stand, lift, and/or bend throughout shift and be able to lift and carry up to 50 lbs. throughout the shift. 4. Must pass a pre-employment drug test. 5. Most complete a pre-employment criminal background check. 6. Must be able to read, write, understand and carry out instructions in English. 7. Must meet necessary requirements to obtain a security sensitive identification badge. 8. Must be able to verbally direct in English. 9. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS). PERFORMANCE RESPONSIBILITIES: 1. Make baggage arrival announcements when customers arrive in the claim area providing information and instructions. Log each flight as bags are delivered to the claim area. Updates records with later arriving bag information. 2. Monitor the delivery of baggage and handle irregularities associated with the internal baggage process. 3. Initiates BMAS files for lost, damage and pilfered baggage. Updates BMAS files with information pertinent to the claim. Provides appropriate airport information as required. Monitors damage claims and make settlements. 4. Coordinate the return of lost and/or damaged luggage to customers. Prepare bag delivery orders and arrange for delivery using bag delivery services or other available means. 5. Process and secure unclaimed luggage, updates BMAS and create a BMAS on-hand record in SABRE. Coordinate on-hand bags, update BMAS desk requests, contact passengers regarding unclaimed baggage. 6. Coordinate with Ramp services regarding bag deliveries, missing bags. Update records with late arriving bag information. 7. Assist customers with Skycap requests. 8. Monitor baggage delivery and complete baggage delivery quality checklist. 9. Must be familiar with all FAA/Airline/Company regulations. 10. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work are and report maintenance needs. 11. Project a positive image and respond to inquiries from clients, staff and public in a courteous manner. 12. Attend meetings and in-services as required. 13. Utilize appropriate communications channels and maintain records, reports and files as required. 14. Must be attired in proper uniform attire as directed by company officials and identification badges must always be visible. 15. Adhere to company policies and procedures and participate in achievement of company objectives. 16. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. 17. Perform other duties as requested.
    $24k-29k yearly est. 60d+ ago
  • Aircraft Fueler IND Airport 1st and 2nd

    Menzies Aviation 3.8company rating

    Menzies Aviation job in Indianapolis, IN

    Are you looking for a career within the Airline Industry? Do you want to work in a fun, challenging and fast-paced environment? At Menzies Aviation your career growth is endless with opportunities for advancement, ability to transfer and work in other major airports. Hear from our team of fuelers @ ********************************** TA0cmrgOA * $18.50/hr * Uniforms Provided * Paid Training * Flight Benefits for those that qualify * Shifts currently open: 4am-12:30pm or 12:30pm-9pm ( Must have weekend availability for all shifts) Key Responsibilities * Perform fueling in a safe and efficient manner * Drive and operate fuel trucks, hydrant cards, and stationary carts to fuel aircraft at the Indianapolis, IN Airport * Responsible for accurate accounting of fuel transactions * Perform daily Quality Control checks on equipment, Maintain equipment in clean and functional condition * Ensure the correct loading and balancing of fuel * Responsible for defueling aircraft as directed * Comply with attendance standards Qualifications * Must be at least 18 years of age * Must possess a valid US driver's license * Must pass pre-employment drug screen & color vision test * Must pass background check and obtain US Customs seal * Ability to proficiently read, write and speak English * Handle fueling carts and fueling hoses which will require you to lift and move up to 70lbs * Ability to perform basic math calculations * Work is done primarily outdoors; must be comfortable working in all weather conditions * Prior experience preferred including possession of a Commercial Driver's License or experience in the Oil and Gas Industry (preferred) * All applicants must have the authorization to work in the USA. Benefits * Three Health Plans through Meritain Health * Two Dental Plans through Delta Dental * Vision Insurance Plan through Met Life Vision * Paid Vacation * Accident Coverage Plan * Critical Illness Coverage Plan * Hospital Indemnity Coverage Plan * Company Paid Employee Basic Life and AD&D Insurance $20,000. * Voluntary Life and AD&D Insurance * Voluntary Short-Term and Long-Term Disability Insurance * 401K Savings Plan With Matching * Employee Assistance Program * Prepaid Legal Coverage Plan * Identity Theft Protection Plan * Pet Discount Coverage and Pet Insurance Plan
    $18.5 hourly 8d ago
  • Baggage Service Lead Agent

    G2 Secure Staff 4.6company rating

    Indianapolis, IN job

    To coordinate the daily shift functions of the baggage service department for the Baggage Service Agents. QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent. 2. Computer experience necessary. 3. Previous customer service experience preferred. 4. Must be 18 years of age or older. 5. Must have reliable telephone and transportation. 6. Must have prior baggage service or airline experience. B. PERSONAL AND PHYSICAL REQUIREMENTS 1. Treat all information as confidential. 2. Possess the tact to deal with all levels of passengers, client representatives and employees. 3. Must be able to sit, stand, lift, and/or bend throughout shift. 4. Must pass a pre-employment drug test. 5. Must pass a pre-employment criminal background check. 6. Must be able to read, write, understand and carry out instructions in English. 7. Must meet necessary requirements to obtain a security sensitive identification badge. 8. Must be able to verbally direct in English. 9. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS). PERFORMANCE RESPONSIBILITIES: 1. Must ensure that carousel agents are making baggage arrival announcements when customers arrive in the claim area providing information and instructions. Must ensure that the Log Agents are logging each flight as bags are delivered to the claim area. 2. Must monitor the delivery of baggage and handle irregularities associated with the internal baggage process. 3. Must ensure the agents initiate files for lost, damage and pilfered baggage. Must ensure the tracing activity is completed daily for tracers and on hands. Must ensure settlement claims are monitored. 4. Must ensure agents coordinate the return of delayed luggage to customers. Must ensure agents are preparing Bag Delivery Orders properly and arranging for deliver promptly. 5. Must ensure agents process and secure unclaimed luggage within 90 minutes, updates files and creates an on hand record in SABRE. Must ensure that agents contact the passengers immediately upon arrival of unclaimed bags if phone number or address is available. 6. Must ensure solid communication with Ramp services regarding bag deliveries or missing bags. 7. Must be familiar with all FAA/Airline/Company regulations. 8. Must keep Baggage Manager informed of needs and problems in assigned areas, maintain cleanliness of immediate work and report maintenance needs. 9. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner. 10. Attend meetings and in-services as required. 11. Utilize appropriate communications channels and maintain records, reports and files as required. 12. Must be attired in proper uniform attire as directed by company officials and identification badges must always be visible. 13. Adhere to company policies and procedures and participate in achievement of company objectives. 14. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. 15. Assign daily assignments to agents and follow up to ensure duties are correct and complete. 16. Complete Supervisor Checklist daily. 17. Ensure Queues are checked and responded to each hour. 18. Ensure that all agents have been properly trained to complete daily assignments and duties. 19. Ensure that proper on hand inventories are completed correctly and completely each shift. 20. Ensure that all agents are dressed properly and professionally. 21. AM Supervisor must make copies of Time Sheets. Ensure that the Attendance Log is updated daily with tardiness, absences, vacations, code 39s etc. 22. Must check time sheets throughout shift to ensure agents are signing in completely and correctly. 23. Must coach and counsel agents on Disciplinary Action Forms for attendance, code 39s, customer complaints etc. Ensure that coaching and counseling of agents is fair and consistent. Agents must be coached and counseled within 48 hours of incident. Disciplinary Action forms should be kept in the employee's personnel file. 24. Ensure that agents are 100% compliant on recurrent/ongoing training. 25. Keep proper records and documentation of all checks and travel vouchers that are distributed. Ensure that the check log is updated. You are responsible and held accountable for your die plate. 26. Perform other duties as requested.
    $35k-44k yearly est. 7h ago
  • Dispatcher/Pager

    G2 Secure Staff 4.6company rating

    Indianapolis, IN job

    Coordinate communications to the cabin service agent team and management as well as updates / notifications between the the Client and employees. Ensures all data is recorded according to company procedures. QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent. 2. Previous airport and/or customer service experience preferred. 3. Previous radio / phone dispatch experience desirable. 4. Previous supervisory experience preferred. 5. Must have good working knowledge of office environment software applications (word-processing, spreadsheet, data management). 6. Must be 18 years of age or older. 7. Must have a reliable telephone and transportation number. B. PERSONAL AND PHYSICAL REQUIREMENTS 1. Treat all information as confidential. 2. Posses the tact to deal with all levels of situations, client representatives, employees and the public. 3. Ability to work from verbal and written instructions. 4. Ability to communicate in English clearly and concisely verbally and in written form. 5. Must be detail-oriented and perform with minimal supervision. 6. Must be able to handle multiple situations simultaneously. 7. Must have excellent radio/telephone skills. 8. Must be able to lift, stoop, squat, push, stand and/or bend throughout the shift. 9. Must be able to lift, carry and/or hold up to 75 lbs. 10. Must pass pre-employment and random drug test. 11. Must complete a criminal background check. 12. Must meet necessary requirements to obtain a security sensitive identification badge. 13. Must be a citizen of the US or posses the necessary authorization from the immigration and naturalization Service (INS). PERFORMANCE RESPONSIBILITIES: 1. Must be familiar with and abide by all Client/company regulations. 2. Work with Client Special Services Representatives to ensure all requests for services are met. 3. Pull assignments or work orders from computer, as needed. 4. Do all reports accurately and in a timely manner. 5. Must be familiar with all FAA/ TSA/Airline/Company regulations. 6. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. 7. Escalate issues to operations Manager Immediately. 8. Deal courteously and tactfully with fellow employees and passengers if necessary. 9. Communicate effectively with fellow employees. 10. Maintain all service transactions in Cabin Service tracking program (where available) or in the appropriate format for the location. 11. Create and generate reports of service performance in locations with the Cabin Service tracking program software or via manual performance logs. 12. Receive and respond to telephone and radio calls from Client representatives and employees in a professional and timely manner. 13. Maintain and distribute radios (where applicable). 14. Always complete the appropriate documentation and reports in thorough and timely manner. 15. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. 16. Provide general information and directions to passengers. 17. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner. 18. Attend meetings and inservices as required. 19. Utilize appropriate communications channels and maintain records, reports and files as required. 20. Must be attired in proper uniform or business attire as directed by company officials and identification must always be visible. 21. Identification badges must always be visible. 22. Adhere to company policies and procedures and participate in achievement of company objectives. 23. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. 24. Perform other duties as requested.
    $32k-40k yearly est. 7h ago
  • Part Time Airport Agent - Ramp

    Envoy Air Inc. 4.0company rating

    Indianapolis, IN job

    Come and work for Envoy Air, an American Airlines Group Company, at Indianapolis International Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required Pay rate - $18.00 / HR Responsibilities What's in it for you? Travel for free with your family and friends on flights across the American Airlines global network. Comprehensive benefits package which includes health, dental, prescription, and vision coverage so you stay healthy. Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment. In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level. Both full-time and part-time positions available. Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever. Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert. What you will be doing! Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals. No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift. Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination. Tired of being stuck inside all day? As a Ramp Agent, you will enjoy the fresh air while working outside in all weather conditions. This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds. Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role. 18 years or older. High school diploma, GED, or international equivalent. Ability to pass a pre-employment drug screen and background check. Authorized to work in U.S. without sponsorship. Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. #EnvoyOUT We can recommend jobs specifically for you! Click here to get started.
    $18 hourly Auto-Apply 1d ago
  • Piedmont Pilot Cadet Program

    Piedmont Airlines 4.6company rating

    Indianapolis, IN job

    ### Embark on Your Aviation Journey with Piedmont Airlines - Your First Class Ticket to the Cockpit Are you dreaming of a thrilling career at 35,000 feet? Piedmont Airlines invites aspiring aviators to join our Cadet Program and catapult into a flying career with a $15,000 bonus in hand. Fast-track your way to the captain's seat at American Airlines, leveraging the most direct route in the industry. Choose your adventure - build your flying hours your way, anywhere you wish. ### Why Piedmont? At Piedmont Airlines, excellence is not just an expectation; it's our legacy. With a fleet piloted by the industry's elite, an unbeaten safety scorecard, and a suite of enviable perks and travel benefits, we're more than just an airline; we're your future home in the skies. Join our family of over 10,000 aviation enthusiasts spread across various domains, from customer service and maintenance to the heart of our operations - flight. Start here, soar everywhere. ### Program Highlights: - Get Paid to Fly: Piedmont's Cadet Program offers a comprehensive $15,000 incentive to support your journey as you accumulate flight hours and work towards the ATP/R-ATP milestones.. - Flexibility at Its Finest: With freedom at the core of our cadet program, whether you're instructing, flying charters, or banner towing, the sky's truly the limit. - A Guaranteed Seat with American Airlines: Stand on the shoulders of giants and secure your spot with the world's leading airline, thanks to our seniority-based progression. - Unwavering Support: From mentorship and promotional materials to exclusive Cadet events, we're with you at every altitude. ### Joining Forces with Piedmont Means: A competitive benefits package, including medical, dental, paid training, holiday pay, 401(k), and more. Family travel privileges across the American Airlines network. Performance-based bonuses and relocation opportunities, depending on company policy and your achievements. ### Are You Pilot Material? To qualify for the Cadet Program, you'll need: - A Commercial Multi-engine license with an instrument rating. - At least 500 hours total flight time. - To Cannot be within 200 hours of meeting ATP/Restricted ATP minimums. - A valid first-class medical certificate. - A clean slate (no criminal record or FAA violations). Ready for Takeoff? If you're at least 18, hold a high school diploma or GED, and have a passion that soars as high as our planes, we're looking for you. Piedmont Airlines is an equal opportunity employer, committed to building a diverse and inclusive workspace where everyone's career can take flight. Questions? Propellers spinning with curiosity? Email us at ******************. Embark on your journey today - because at Piedmont Airlines, we don't just offer you a job; we offer you a sky full of possibilities. ### Place of Work On-site ### Requisition ID R1005870 ### Application Link *************************************************************************************
    $64k-78k yearly est. Easy Apply 60d+ ago
  • Baggage Handler

    G2 Secure Staff 4.6company rating

    Indianapolis, IN job

    Provide friendly and welcoming assistance as requested or required to customers wishing to check baggage through automated self-service technologies. Interpret government rules and requirements for domestic and international travel. Serve customers in a caring, efficient, and diplomatic manner. QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent. 2. Previous airport and/or customer service experience preferred. 3. Must be 18 years of age or older. 4. Must have reliable telephone and transportation. B. PERSONAL AND PHYSICAL REQUIREMENTS 1. Treat all information as confidential. 2. Posses the tact to deal with all levels of situations, client representatives, employees and the public. 3. Must be able to read, understand and carry out instructions in English. 4. Ability to work from verbal and written instructions. 5. Ability to communicate in English clearly and concisely verbally and in written form. 6. Must be able to lift, stoop, squat, push, stand and/or bend throughout the shift. 7. Must be able to lift, carry and/or hold up to 75 lbs. 8. Must pass pre-employment and random drug test. 9. Must pass a Criminal Background check. 10. Must meet necessary requirements to obtain a security sensitive identification badge. 11. Must be a citizen of the US or posses the necessary authorization from the immigration and naturalization Service (INS). PERFORMANCE RESPONSIBILITIES: 1. Stand for extended periods of time within the Bag Drop check-in area to listen, comprehend, as questions and evaluate customer needs concerning checked baggage. 2. Comprehend and communicate up-to-date carry-on and checked baggage requirements. 3. Query passengers using FAA mandated security questions. 4. Verify customer identification as required by the FAA/TSA. 5. Visually verify proper placement of bag tags on self-tagged checked baggage. 6. Verify carry-on items meet carrier size requirements. 7. Activate bag tags by using automated electronic scanning device. 8. Verify weight of each checked item and collect baggage fees when applicable. 9. May be required to handle checked bags (lifting, weighing, placing on bag belt, etc.) 10. Affix printed bag tag from assigned podium printers. 11. Change stock in automated printers. 12. Complete required paperwork. 13. Fluency may be required in specific foreign language. 14. Consistently demonstrate welcoming and helpful behaviors throughout the performance of all tasks.
    $32k-46k yearly est. 7h ago
  • Duty Manager-Fuel Operations

    Menzies Aviation 3.8company rating

    Menzies Aviation job in Indianapolis, IN

    * Reviews reports and records to ascertain data required for planning department. * Directs and coordinates all air carrier fueling functions and ensures workers and equipment are available when and where they are needed. * Investigates causes of accidents and recommends safety measures for preventing further occurrences. * Communicates required information to other managers, supervisors, and departments. Supervisory Responsibilities * Manages supervisors and employees. * Responsible for the overall direction, coordination, and evaluation of the shift. * Carries out supervisory responsibilities in accordance with the Company's EEOC and Anti-Harassment and Discrimination policies; including interviewing, and training employees; planning, assigning, and directing work; and appraising performance. Essential Skills and Qualifications: * 3 to 5 year's leadership and management experience in the Airport Ground Handling business. * A proven track record in managing a business unit. * Experience in budgeting and financial management. * Experience in operational planning and resource allocation. * A working knowledge of GSE operation. * Understanding of the wider airport operational environment. * Experience and understanding of the commercial issues in aviation. * Experience of Health and Safety management. * Must pass a drug test. * Must be able to lift at least 70 pounds on a continuous basis. * Valid driver's license in good standing. * Must be available and flexible to work variable shifts including weekends and holidays. * Work is done primarily outdoors, must be comfortable working in all weather conditions. * Must pass FBI background check and obtain US Customs seal. Behaviors Team Player * Works well as a member of a group * Leader * Inspires teammates to follow them * Detail Oriented * Capable of carrying out a given task with all details necessary to get the task done well * Goal Completion * Inspired to perform well by the completion of tasks. * Ability to Make an Impact * Inspired to perform well by the ability to contribute to the success of a project or the organization * Peer Recognition * Inspired to perform well by the praise of coworkers * Self-Starter * Inspired to perform without outside help Education Required High School or better. Licenses & Certifications Required DRIVERS LICENSE
    $32k-42k yearly est. 4d ago
  • Supervisor

    G2 Secure Staff 4.6company rating

    Indianapolis, IN job

    Responsible for the day-to-day activities of specific shift operation including employee group, maintenance and accuracy of timekeeping, effectively managing the work load, properly utilizing company and client vehicles and equipment, and reporting all discrepancies to the Account Manager and or General Manager. QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent. 2. Some supervisory/management in shift work environment experience necessary. 3. Verbal and written communications skills 4. Must be 18 years of age or older. 5. Must have a reliable telephone and transportation. B. PERSONAL AND PHYSICAL REQUIREMENTS 1. Treat all information as confidential. 2. Possess the tact to deal with all levels of situations, client representatives, employees and the public. 3. Must be able to sit, stand, lift, and/or bend throughout shift. 4. Must pass pre-employment and random drug tests. 5. Must complete a criminal background check. 6. Must be able to read, understand, direct and carry out instructions in English. 7. Must meet necessary requirements to obtain a security sensitive identification badge. 8. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS). 9. Be able to resolve problem situations with employees and passengers when necessary. PERFORMANCE RESPONSIBILITIES: 1. Must be able to perform all duties of subordinate employees when necessary. 2. Must be familiar with all pertinent regulations. (Company/Client/Government Agencies) 3. Schedule personnel daily and furnish copy to Account Manager. Obtain written approval form necessary use of overtime in advance. 4. Monitor employee activity and makes adjustments as needed. 5. Make sure employees follow all regulations/procedures. 6. Check In/Out sheets to insure all employees have logged in times correctly 7. Deals fairly, courteously and tactfully with fellow employees while maintaining confidentiality and professionalism. 8. Communicate effectively with fellow employees and client representatives. 9. Make recommendations to Account Manager regarding personnel performance. 10. Act on and communicate safety hazards and equipment problems to Account Manager or General Manager. 11. Report inquiries and all other incidents to Account Managers. Emergency situations are to be reported immediately to Account Manager and/or General Manager. 12. Respond to inquiries from your leads, employees, client, and passengers in a timely, courteous and professional manner. 13. Keep leads informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. 14. Project a positive image and respond to inquiries from clients, staff and public in a courteous manner. 15. Give clear concise direction to leads, coordinators, warehouse, and crews while providing both positive and corrective feedback. 16. Attend meetings and in-services as required. 17. Utilize appropriate communications channels and maintain records, training files, reports and files as required. 18. Utilize company provided training materials and resources to develop a safe well trained staff while creating and maintaining a safe working environment. 19. Must be in proper business attire as directed by company officials. Identification badges must always be visible. 20. Adhere to company policies and procedures and participate in achievement of company objectives. 21. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. 22. Perform quality assurance service audits as directed to conform to client's specifications and/or procedures. 23. Ensure implementation of the Safety Management System (SMS) 24. Implement safety plan for station 25. Maintain Quality Assurance oversight for operational issues relating to performance and safety, providing suitable corrective and/or preventative actions where necessary 26. Actively participate in the Safety Management System (SMS) 27. Perform other duties as requested.
    $39k-49k yearly est. 60d+ ago
  • Agent Cabin Appearance

    Envoy Air Inc. 4.0company rating

    Indianapolis, IN job

    Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: Amazing employee flight privileges within the American Airlines global network Training and development programs to take your career to the next level Comprehensive health and life benefits (subject to location) PAY RATE - $18.00 / HR! NO EXPERIENCE REQUIRED! HIRING IMMEDIATELY & FREE FLIGHTS! Responsibilities How will you make an impact? Responsibilities Prepare the interior of the aircraft for departure by ensuring that all areas including the seats, seatback pockets, floor, tray tables, overhead bins, cockpit, galley, and windows are thoroughly clean Guarantee the appropriate supplies such as: toilet paper, sanitary products, cups, napkins, condiments, and magazines are accurately stocked Be a champion for safety and security by assisting with required security searches of the aircraft Ensure that all work tasks are completed and cleaning is highly detailed by using a specified check list Drive communication with Supervisors to ensure timely reporting of any lost items found on an aircraft and identifying any damaged items in the work area Qualifications Who are we looking for? Requirements Minimum age: 18 Must be able to carry, bend, lift, and turn with supplies weighing up to 50 lbs. Must be able to work a schedule during overnight hours, including overnight hours on holidays and weekends Must enjoy working in a detail-oriented environment with deadlines Must be able to read, write, fluently speak, and understand the English language Authorized to work in the United States without sponsorship High School Diploma or GED preferred Previous janitorial or housekeeping experience preferred Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment. We can recommend jobs specifically for you! Click here to get started.
    $18 hourly Auto-Apply 4d ago
  • Janitorial Agent

    G2 Secure Staff 4.6company rating

    Indianapolis, IN job

    Responsible for comprehensive cleaning of assigned locations within the airport to client specifications. MINIMUM QUALIFICATIONS AT ENTRY: A. EDUCATION AND EXPERIENCE 1. Previous cleaning or custodial experience preferred. 2. Must be 18 years of age or older. 3. Must have reliable telephone and transportation. 4. Must have a High School Diploma or GED. B. PHYSICAL AND MENTAL DEMANDS With or without reasonable accommodation, the position requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include: 1. Treat all information as confidential. 2. Possess the tact to deal with all levels of employees and client representatives. 3. Must be able to sit, stand, lift, and/or bend throughout shift and climb stairs. 4. Must be able to lift, carry, and/or hold up to 50 lbs. 5. Must pass pre-employment and random drug test. 6. Must pass a pre-employment background check. 7. Must be able to read, write, understand and carry out instructions in English. 8. Must be able to verbally direct in English. 9. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS). 10. Must have good hearing and vision. 11. May be required to work weekends, overnight shifts and holidays. 12. May be exposed to occasional loud noise levels. ESSENTIAL FUNCTIONS: 1. Thorough cleaning of assigned location, including as directed by company and/or client specifications and procedures to include but not limited to the following: vacuum, dust, clean restrooms, add supplies, clean out garbage, clean windows, scrub, strip and or wax floors on a regular schedule. 2. Thorough cleaning of jet bridges, break rooms, ticket counters, office space and any other customer locations. 3. Leave notice for supervisor to re-order supply items that are running low. 4. Do all reports accurately and in a timely manner. 5. Must be familiar with all FAA/ TSA/Airline/Company regulations. 6. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. 7. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner. 8. Attend meetings and in-services as required. 9. Utilize appropriate communications channels and maintain records, reports and files as required. 10. Must be attired in proper uniform or business attire as directed by company officials and identification badges must always be visible. 11. Adhere to company policies and procedures and participate in achievement of company objectives. 12. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. 13. Perform other duties as requested. The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions. Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein. In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions. All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.
    $29k-37k yearly est. 7h ago
  • Supervisor, Customer Services

    Envoy Air Inc. 4.0company rating

    Indianapolis, IN job

    Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: Amazing employee flight privileges within the American Airlines global network Training and development programs to take your career to the next level Comprehensive health and life benefits (subject to location) Responsibilities How will you make an impact? Responsibilities Coordinate the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability. Ensure adequate operational coverage; responsible for scheduling and manpower utilization Maintain a safe, dependable and consistent operation Conduct Agent observations Schedule and administer local training including new hire training Investigates and resolves operational issues as well as customer service issues Will be provided company uniforms and must adhere to uniform policy Participates on operational conference calls, station audits and prepares various reports Maintains records such as time and attendance, personnel files and performance Supervisors perform Station Agent work, as required. Station Agents have combined duties within ramp service and customer service operations. Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials Some of these items can weigh up to 75 lbs. Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight Collaborate with the internal team to ensure a safe and on-time departure May clean the interior of the aircraft, clean and service aircraft lavatories, and/or work in the Baggage Service Office to track the location of baggage For a more visual insight of what the Agent position entails, check out our "Behind the Scenes at Envoy" clip: Agent Video #envoyout Qualifications Who are we looking for? Requirements In this role, Supervisors must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Airlines. Supervisors must be self-motivated and safety conscious. Supervisors must be comfortable organizing work groups and handling multiple priorities in a fast-paced environment. The ability to demonstrate qualities of leadership, initiative, and judgment are essential. Position Requirements Minimum Age: 18 High school diploma or GED equivalent Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role. Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs. Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity Must be able to perform all duties in various weather conditions and time constraints Ability to read, write, fluently speak and understand the English language Possess the legal right to work in the United States Position Preferences A minimum of one year of customer service experience Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations Additional Details Tattoos, body piercings and/or tongue rings may not be visible while in company issued uniform at any time; tattoos cannot be covered with adhesive bandages or by other methods to render them not visible Candidates must fulfill a fingerprint based criminal background check to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable Candidates must be able to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport related requirements, if applicable In locations handling US mail, must be able to pass a US Postal Service background check This position may be subject to the Department of Transportation (DOT). Federal law requires Envoy to determine a candidate's history with the DOT drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment. We can recommend jobs specifically for you! Click here to get started.
    $28k-36k yearly est. Auto-Apply 8d ago
  • Aircraft Cabin Service Agent

    G2 Secure Staff 4.6company rating

    Indianapolis, IN job

    Responsible for comprehensive cleaning of aircraft interiors, and galley stocking per aircraft specifications. MINIMUM QUALIFICATIONS AT ENTRY: A. EDUCATION AND EXPERIENCE 1. Previous cleaning or custodial experience preferred. 2. Must be 18 years of age or older. 3. Must have a reliable telephone and transportation. 4. Must have a High School Diploma or GED. 5. Must have a driver's valid license. B. PHYSICAL AND MENTAL DEMANDS With or without reasonable accommodation, the position requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include: 1. Treat all information as confidential. 2. Possess the tact to deal with all levels of employees and client representatives. 3. Must be able to sit, stand, lift, and/or bend throughout shift and climb stairs. 4. Must be able to lift, carry, and/or hold up to 50 lbs. 5. Must pass pre-employment and random drug test. 6. Must complete a criminal background check. 7. DMV check may be required. 8. Must be able to read, write, understand and carry out instructions in English. 9. Must meet necessary requirements to obtain a security sensitive identification badge. 10. Must be able to verbally direct in English. 11. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS). 12. Must have good hearing and vision. 13. 10-20% outside work. 14. May be required to work weekends, overnight shifts and holidays. 15. May be exposed to occasional loud noise levels. ESSENTIAL FUNCTIONS: 1. Thorough cleaning of aircraft interiors, including turn and overnight aircraft as directed by company and/or client specifications and procedures to include but not limited to the following: vacuum, dust, clean bathrooms, clean galley, fold blankets, change pillow cases, add supplies, clean out garbage, position seatbelts, clean tray tables, clean windows, upholstery exchange and rug exchange. 2. Provision aircraft as directed with required ship supplies by aircraft type 3. Pull assignments or work orders from computer, as needed. 4. Leave notice for supervisor to re-order supply items that are running low. 5. Do all reports accurately and in a timely manner. 6. Must be familiar with all FAA/ TSA/Airline/Company regulations. 7. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. 8. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner. 9. Attend meetings and inservices as required. 10. Utilize appropriate communications channels and maintain records, reports and files as required. 11. Must be attired in proper uniform or business attire as directed by company officials and identification badges must always be visible. 12. Adhere to company policies and procedures and participate in achievement of company objectives. 13. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. 14. Perform other duties as requested. The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions. Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein. In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions. All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.
    $24k-29k yearly est. 60d+ ago

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