Menzies Aviation jobs in Los Angeles, CA

As a member of the Menzies Aviation Fuel Farm Operating Team you will be responsible for sampling and testing products for quality control, and perform inspections and basic maintenance on facilities, fuel systems and fueling vehicles. Other responsibilities include receiving and dispatching jet fuel, gasoline, diesel fuel, av gas and glycol via pipelines and fuel trucks. * Watch Our Company Video Here: ************************************************ Key Responsibilities * Make required daily, weekly and monthly petroleum product log entries of fuel transactions, quality control, and maintenance * Responsible for preventative maintenance of equipment at fuel storage facilities/systems including related equipment on fueling vehicles * Perform routine and periodic inspections in compliance with company, customer, government and industry standards * Complies with A4A specifications on fuel quality * Transfer products and monitor storage tanks, pipelines and related equipment to ensure that they are in good working order to prevent spills, releases, overfills and product contamination * Must be able to clean up and keep the Fuel Farm looking presentable at all time * Support Quality Control Technicians with hydraulic, pneumatic and electrical reports * Conduct all work in a safe fashion by adhering to all company, customer, industry, local, state and federal safe work policies/procedures. Qualifications * Must be 18 years of age. * Must possess and maintain valid US driver's license. * Must pass all pre-employment testing including a physical, color vision test, audio test, and drug test. * Ability to proficiently read, write and speak English. * Handle fueling carts and fueling hoses which will require you to lift and move up to 70lbs. * Ability to perform basic math calculations. * Must pass background check and obtain US Custom seal as required. * Must be available and flexible to work variable shifts including weekends and holidays. * Must be able to obtain and maintain all required Airports and Custom badges/seals. * Work is done primarily outdoors; must be comfortable working in all weather conditions. Knowledge, Skills and Abilities * Ability to learn quickly. * Ability to understand and carry out oral and written instructions and request clarification when needed. * Strong interpersonal skills * Ability to work as part of a team. * Ability to build relationships. Benefits * $26.50/hour * Advancement Opportunities to Lead, Supervisor and Manager * Three Health Plans through Meritain Health that offer a variety of coverage * Two Dental Plans through Delta Dental * Vision Insurance Plan through Met Life Vision * Paid Vacation * Accident Coverage Plan * Critical Illness Coverage Plan * Hospital Indemnity Coverage Plan * Company Paid Employee Basic Life and AD&D Insurance $20,000. * Voluntary Life and AD&D Insurance * Voluntary Short-Term and Long-Term Disability Insurance * 401K Savings Plan * Employee Assistance Program * Prepaid Legal Coverage Plan * Identity Theft Protection Plan * Pet Discount Coverage and Pet Insurance Plan * Uniform Provided Working Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may regularly work in outside weather conditions. The employee frequently works near moving mechanical parts, high voltages and high hydraulic/pneumatic pressures. The employee is also frequently exposed to very loud noise levels, fumes or airborne particles and hazardous substances, materials or waste. The employee occasionally works in high, precarious places. The Operator performs periodic maintenance and inspections on filters, pumps, valves, tanks, pressure controls, metering and gauging equipment, company vehicles. Ensures that all work assigned is performed in a timely fashion with quality workmanship. Ensure through definitive methods that product meets or exceeds quality standards set forth; ensure all work is completed in a timely manner, contributing to an efficient operation, while projecting a professional image for MENZIES AVIATION. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle or feel objects, tools or controls; reach with arms, climb or balance; and talk or hear. Other tasks include digging and shoveling, such as snow removal around equipment and office. Employee may also engage in debris removal which involves lifting, bending and stooping. The employee must frequently lift and/or move up to 25lbs and occasionally lift and/or move up to 70lbs.

Meet & greet outbound passengers at terminal entrance; determine service need and check luggage. When possible, direct passengers directly to gate and input checked baggage into baggage system. QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent. 2. Previous airport and/or customer service experience preferred. 3. Previous baggage handling experience preferred. 4. Must be 18 years of age or older. 5. Must have reliable telephone and transportation. B. PERSONAL AND PHYSICAL REQUIREMENTS 1. Must be able to work outside in all weather conditions if requested. (Some indoor work) 2. Posses the tact to deal with all levels of situations, client representatives, employees and the public. 3. Must be able to read, understand and carry out instructions in English. 4. Ability to work from verbal and written instructions. 5. Ability to communicate in English clearly and concisely verbally and in written form. 6. Must be able to lift, stoop, squat, push, stand and/or bend throughout the shift. 7. Must be able to lift, carry and/or hold up to 75 lbs. 8. Must pass pre-employment and random drug test. 9. Must pass pre-employment background check. 10. Must be a citizen of the US or posses the necessary authorization from the immigration and naturalization Service (INS). PERFORMANCE RESPONSIBILITIES: 1. Provides special service (courtesy chair/bags, carts, assistance with carry-on baggage) as requested 2. Provide general information to passengers, give directions and flight information. 3. Meet inbound flights as requested to provide special services to passengers 4. Meet and greet arriving passengers in claim area. Offer assistance in obtaining baggage and ground transportation. 5. Transport checked baggage from one location to the appropriate location. (i.e. baggage conveyor system) 6. Transport oversized pieces of luggage/other checked articles, to large to be sent on conveyor belt, directly to bag room via elevator, upon request of airline ticket counter personnel or when the supervisor deems it is in the best interest of the passengers. 7. Be neat and careful when handling other people's property, especially mobility aids and luggage. 8. Must be familiar with all Government/Client/Airport/Company regulations. 9. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. 10. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner. 11. Attend meetings and in-services as required. 12. Must be attired in proper uniform or business attire as directed by company officials and identification must always be visible. 13. Adhere to company policies and procedures and participate in achievement of company objectives. 14. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. 15. Perform other duties as requested.

Protect the property of the Client against loss and damage. Ensure the safety of personnel on the Client's property. Control access to restricted areas. MINIMUM QUALIFICATIONS AT ENTRY: A. EDUCATION AND EXPERIENCE 1. Previous experience in security, military, public contract preferred. 2. Must be 18 years of age or older. 3. Must have reliable telephone and transportation. 4. Must have HS diploma or GED. B. PHYSICAL AND MENTAL DEMANDS With or without reasonable accommodation, the position requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include: 1. Treat all information as confidential. 2. Possess the tact to deal with all levels of employees and client representatives. 3. Must be able to sit, stand, lift, and/or bend throughout shift and climb stairs. 4. Must be able to lift, carry, and/or hold up to 70 lbs. 5. Must have good hearing and vision. 6. May be exposed to occasional loud noise levels. 7. Must pass pre-employment and random drug test. 8. Must pass a pre-employment background check 9. Must be able to read, write, understand and carry out instructions in English. 10. Must be able to verbally direct in English. 11. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS). 12. May be required to work weekends, overnight shifts and holidays. ESSENTIAL FUNCTIONS: 1. Prevent unauthorized individuals from gaining access to the guarded area. 2. Patrol area designated by client. 3. Ensure all persons/property entering and leaving he premises are properly authorized. 4. Immediately report any discrepancies, violations, incidents and concerns to the supervisor on duty. 5. Check-in vehicles (where applicable). 6. Never leave post without being properly relieved. 7. Answer telephones in a polite and professional manner. 8. Be able to operate a computer and access systems (where applicable). 9. Complete reports in detail and in a timely manner. 10. Must be familiar with all Governmental/Client/Company regulations. 11. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. 12. Project a positive image and respond to inquiries from clients, staff and public in courteous manner. 13. Attend meetings and in-service as required. 14. Utilize appropriate communications channels and maintain records, report and files as required. 15. Must be in proper uniform or business attire as directed by company officials. 16. Identification badges must always be visible. 17. Adhere to company policies and procedures and participate in achievement of company objectives. 18. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. 19. Perform other duties as requested. The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions. Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein. In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions. All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.

Control access to restricted areas. Do not allow any person to return to the secure side of airport. MINIMUM QUALIFICATIONS AT ENTRY: A. EDUCATION AND EXPERIENCE 1. Previous experience in security, military, public contract preferred. 2. Must be 18 years of age or older. 3. Must have a reliable telephone and transportation. 4. Must have HS diploma or GED. B. PHYSICAL AND MENTAL DEMANDS With or without reasonable accommodation, the position requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include: 1. Treat all information as confidential. 2. Possess the tact to deal with all levels of employees and client representatives. 3. Must be able to sit, stand, lift, and/or bend throughout shift and climb stairs. 4. Must be able to lift, carry, and/or hold up to 70 lbs. 5. Must have good hearing and vision. 6. May be exposed to occasional loud noise levels. 7. Must pass pre-employment and random drug test. 8. Must be able to read, write, understand and carry out instructions in English. 9. Must pass a pre-employment background check. 10. Must be able to verbally direct in English. 11. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS). 12. May be required to work weekends, overnight shifts and holidays. ESSENTIAL FUNCTIONS: 1. Prevent unauthorized individuals from gaining access to the guarded area. 2. Patrol area designated by client. 3. Ensure all persons/property entering and leaving he premises are properly authorized. 4. Immediately report any discrepancies, violations, incidents and concerns to the supervisor on duty. 5. Never leave post without being properly relieved. 6. Answer telephones in a polite and professional manner. 7. Be able to operate a computer and access systems (where applicable). 8. Complete reports in detail and in a timely manner. 9. Must be familiar with all Governmental/Client/Company regulations. 10. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. 11. Project a positive image and respond to inquiries from clients, staff and public in courteous manner. 12. Utilize appropriate communications channels and maintain records, report and files as required. 13. Must be in proper uniform or business attire as directed by company officials. 14. Identification badges must always be visible. 15. Adhere to company policies and procedures and participate in achievement of company objectives. 16. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. 17. Perform other duties as requested. The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions. Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein. In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions. All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.

To coordinate the daily shift functions of the baggage service department for the Baggage Service Agents. QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent. 2. Computer experience necessary. 3. Previous customer service experience preferred. 4. Must be 18 years of age or older. 5. Must have reliable telephone and transportation. 6. Must have prior baggage service or airline experience. B. PERSONAL AND PHYSICAL REQUIREMENTS 1. Treat all information as confidential. 2. Possess the tact to deal with all levels of passengers, client representatives and employees. 3. Must be able to sit, stand, lift, and/or bend throughout shift. 4. Must pass a pre-employment drug test. 5. Must pass a pre-employment criminal background check. 6. Must be able to read, write, understand and carry out instructions in English. 7. Must meet necessary requirements to obtain a security sensitive identification badge. 8. Must be able to verbally direct in English. 9. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS). PERFORMANCE RESPONSIBILITIES: 1. Must ensure that carousel agents are making baggage arrival announcements when customers arrive in the claim area providing information and instructions. Must ensure that the Log Agents are logging each flight as bags are delivered to the claim area. 2. Must monitor the delivery of baggage and handle irregularities associated with the internal baggage process. 3. Must ensure the agents initiate files for lost, damage and pilfered baggage. Must ensure the tracing activity is completed daily for tracers and on hands. Must ensure settlement claims are monitored. 4. Must ensure agents coordinate the return of delayed luggage to customers. Must ensure agents are preparing Bag Delivery Orders properly and arranging for deliver promptly. 5. Must ensure agents process and secure unclaimed luggage within 90 minutes, updates files and creates an on hand record in SABRE. Must ensure that agents contact the passengers immediately upon arrival of unclaimed bags if phone number or address is available. 6. Must ensure solid communication with Ramp services regarding bag deliveries or missing bags. 7. Must be familiar with all FAA/Airline/Company regulations. 8. Must keep Baggage Manager informed of needs and problems in assigned areas, maintain cleanliness of immediate work and report maintenance needs. 9. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner. 10. Attend meetings and in-services as required. 11. Utilize appropriate communications channels and maintain records, reports and files as required. 12. Must be attired in proper uniform attire as directed by company officials and identification badges must always be visible. 13. Adhere to company policies and procedures and participate in achievement of company objectives. 14. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. 15. Assign daily assignments to agents and follow up to ensure duties are correct and complete. 16. Complete Supervisor Checklist daily. 17. Ensure Queues are checked and responded to each hour. 18. Ensure that all agents have been properly trained to complete daily assignments and duties. 19. Ensure that proper on hand inventories are completed correctly and completely each shift. 20. Ensure that all agents are dressed properly and professionally. 21. AM Supervisor must make copies of Time Sheets. Ensure that the Attendance Log is updated daily with tardiness, absences, vacations, code 39s etc. 22. Must check time sheets throughout shift to ensure agents are signing in completely and correctly. 23. Must coach and counsel agents on Disciplinary Action Forms for attendance, code 39s, customer complaints etc. Ensure that coaching and counseling of agents is fair and consistent. Agents must be coached and counseled within 48 hours of incident. Disciplinary Action forms should be kept in the employee's personnel file. 24. Ensure that agents are 100% compliant on recurrent/ongoing training. 25. Keep proper records and documentation of all checks and travel vouchers that are distributed. Ensure that the check log is updated. You are responsible and held accountable for your die plate. 26. Perform other duties as requested.

Drive VIP Passengers to specific flight locations. QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent. 2. Previous service industry experience preferred. 3. Must be 18 years of age or older. 4. Must have a valid driver's license. 5. Must have reliable telephone and transportation. B. PERSONAL AND PHYSICAL REQUIREMENTS 1. Ability to communicate clearly and concisely in English in both verbal and written communication. 2. Ability to work from verbal and written instructions. 3. Treat all information as confidential. 4. Must be able to lift, stoop, squat, push stand and/or bend throughout shift. 5. Must pass pre-employment and random drug tests. 6. Must pass pre-employment background check. 7. Must be able to verbally direct in English. 8. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS). 9. Must have clear driving record. PERFORMANCE RESPONSIBILITIES: 1. Must be familiar with all Airlines/Company and airport regulations. 2. Deal courteously and tactfully with fellow employees, passengers, clients and the public. 3. Communicate effectively with others. 4. Communicates safety hazards and equipment problems to shift supervisor and management. 5. Provide transportation to passengers as requested. 6. Provide general information to passengers; give directions and flight information. 7. Always check equipment thoroughly before use (tires, breaks, seats, radio) to insure equipment is functioning properly. 8. Always park in assigned places. 9. SAFETY FIRST!!! Drive at a slow manageable speed. (Maximum speed should be no faster than posted speed limits.) 10. Drive with both hands on the wheel and sit in an upright position. LOOK PROFESSIONAL. 11. Be aware of the Coordinator's Office signal lights (if applicable). 12. Never pass another moving vehicle. 13. Never drive behind an aircraft when the beacon is flashing. 14. Always keep one vehicle length between you and the vehicle in front of you at all times. NO TAILGATING. 15. Never leave unaccompanied minors unattended. 16. All bus incidents, regardless of severity, must be reported to the shift supervisor. 17. Always get off the bus to assist passengers. 18. NEVER SOLICIT TIPS. 19. Always complete appropriate documentation. 20. Be neat and careful when handling other people's property, especially luggage. 21. Must be familiar with all FAA/Airline/Company regulations. 22. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. 23. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner. 24. Utilize appropriate communications channels and maintain records, reports and files as required. 25. Must be attired in proper uniform as directed by company officials and identification badges must always be visible. 26. Adhere to company policies and procedures and participate in achievement of company objectives. 27. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. 28. Perform other duties as requested.

Must be 18 years of age or older HS Diploma or GED Valid Driver's License (Must meet the G2 Company Driving Policy) One (1) years of front-line experience in a similar or related role Minimum one (1) year of lead or supervisory experience in a similar or related role Excellent verbal and written communication skills Must meet all requirements to obtain an airport SIDA badge and Customs Seal (if applicable), including successfully completing a background check and ten-year work history Must have a reliable mode of communication and transportation PREFERRED EXPERIENCE: Experience in airport operations Airline or airport operations experience Leadership experience in the airline or airport operations experience PERSONAL AND PHYSICAL REQUIREMENTS Treat all information as confidential. Possesses the tact to deal with situations at all levels, client representatives, employees, and the public. Must be able to sit, stand, lift, and bend throughout shift. Must be willing and able to work in various climatic conditions including extreme heat and cold (over 100 to below 0), including high winds, rain, ice, and snow. Must be willing and able to cope with various non-routine situations, including, but not limited to, early/late flights, weather and mechanical delays, and passenger assistance, including accommodation/re-accommodation. Must pass pre-employment and random drug tests. Must be able to read, understand, and carry out instructions in English. Must meet requirements to obtain a security-sensitive identification badge. Must be able to direct in English verbally. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS). Be able to resolve problem situations with passengers when necessary. PERFORMANCE RESPONSIBILITIES Oversee administrative staff and assign duties to direct reports Manage the day-to-day operations within the primary area of responsibility for scheduling/staffing, managing daily budgeted hours, and limiting overtime. Ensure implementation of the Safety Management System (SMS) Implement a safety plan for the station Maintain Quality Assurance oversight for operational issues relating to performance and safety, providing suitable corrective and/or preventative actions where necessary Perform all duties of subordinate employees when necessary. Train/retrain all personnel in airline procedures, safety procedures, and company policies. Maintain good employee relations. Handle employee problems efficiently and effectively. Client Relations -- Effectively communicate with senior airline management and project a positive image in responding to inquiries from airlines, staff and the public. Adhere to company policies and procedures and participate in achieving company objectives. Monitor employee activity and adjust as needed. Handle off-schedule operations when the Manager is not available. Perform other duties as requested.

Provide friendly and welcoming assistance as requested or required to customers wishing to check baggage through automated self-service technologies. Interpret government rules and requirements for domestic and international travel. Serve customers in a caring, efficient, and diplomatic manner. QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent. 2. Previous airport and/or customer service experience preferred. 3. Must be 18 years of age or older. 4. Must have reliable telephone and transportation. B. PERSONAL AND PHYSICAL REQUIREMENTS 1. Treat all information as confidential. 2. Posses the tact to deal with all levels of situations, client representatives, employees and the public. 3. Must be able to read, understand and carry out instructions in English. 4. Ability to work from verbal and written instructions. 5. Ability to communicate in English clearly and concisely verbally and in written form. 6. Must be able to lift, stoop, squat, push, stand and/or bend throughout the shift. 7. Must be able to lift, carry and/or hold up to 75 lbs. 8. Must pass pre-employment and random drug test. 9. Must pass a Criminal Background check. 10. Must meet necessary requirements to obtain a security sensitive identification badge. 11. Must be a citizen of the US or posses the necessary authorization from the immigration and naturalization Service (INS). PERFORMANCE RESPONSIBILITIES: 1. Stand for extended periods of time within the Bag Drop check-in area to listen, comprehend, as questions and evaluate customer needs concerning checked baggage. 2. Comprehend and communicate up-to-date carry-on and checked baggage requirements. 3. Query passengers using FAA mandated security questions. 4. Verify customer identification as required by the FAA/TSA. 5. Visually verify proper placement of bag tags on self-tagged checked baggage. 6. Verify carry-on items meet carrier size requirements. 7. Activate bag tags by using automated electronic scanning device. 8. Verify weight of each checked item and collect baggage fees when applicable. 9. May be required to handle checked bags (lifting, weighing, placing on bag belt, etc.) 10. Affix printed bag tag from assigned podium printers. 11. Change stock in automated printers. 12. Complete required paperwork. 13. Fluency may be required in specific foreign language. 14. Consistently demonstrate welcoming and helpful behaviors throughout the performance of all tasks.

Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: Amazing employee flight privileges within the American Airlines global network Training and development programs to take your career to the next level Comprehensive health and life benefits (subject to location) Pay rate: $30.15 / hr Responsibilities How will you make an impact? Responsibilities Involved in a variety of planning functions for aircraft departures as it relates to the operation Communicate with employees by radio and receive and convey clear and specific information to others related to the job function such as System Operation Control (SOC) Preparing weight and balance sheets for each flight prior to departure Making calculations based on aircraft load of passengers, baggage, and fuel Making corresponding entries in the computer system Providing updated corrections to scheduled departure flights Qualifications Who are we looking for? Requirements Minimum age: 18 High school diploma, GED, or international equivalent Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role Willing and able to work a variety of rotating shifts including days, nights, weekends, holidays, and days off Flexible to work additional hours with short notice when operationally necessary Knowledge of basic computer functions including Microsoft Word, Excel and Outlook Possess the legal right to work in the United States Must be able to read, write, fluently speak, and understand the English language Experience applying math principles for mathematical calculations preferred Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.

Now Hiring: Automotive Technicians We're seeking experienced automotive mechanics with a minimum of 2 years of hands-on experience in vehicle repair and maintenance. New Pay Rate: $30.15 / Hr. Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. Responsibilities How will you make an impact? Responsibilities The Automotive/Ground Support Equipment (GSE) Mechanic performs maintenance assignments requiring the skills of one or more of the maintenance trades such as auto mechanic, heating and air-conditioning engineer, or other similar skilled journeyman trades. Maintains and services equipment within the facility such as aircraft tugs, tow tractors, belt loaders, baggage carts, power units, and company vehicles. Maintains heavy equipment that includes hydraulic, pneumatic, and electrical machinery. Performs the necessary sequence of operations to troubleshoot and diagnose in order to disassemble, clean, check, repair, rework, replace, fabricate, assemble, install, and adjust any automotive and ground equipment, machinery, accessories, and parts. Tracks inventory of parts and tools needed for repairs and maintenance. Maintains repair log for vehicles and equipment. Performs other related duties as assigned. Maintains a clean and safe repair shop. Qualifications Who are we looking for? Requirements Minimum age: 18 High school diploma, GED, or international equivalent Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role. Trade certification as an Automotive Service Technician, Commercial Transport Mechanic, Heavy Duty Mechanic, or twelve (12) months of experience in one or more of the maintenance trades Flexible to work rotating shifts, including days, nights, weekends, holidays, and rotating days off Ability to distinguish colors red, green, yellow, white, and blue Lift items weighing up to 100 lbs. Demonstrated ability to communicate verbally and in writing Possess the legal right to work in the United States Must be able to read, write, fluently speak and understand the English language Previous experience maintaining mobile ground power (generators), air conditioners (up to 110 tons), and air start units (but will also consider the experience in Farm or Heavy Industrial equipment) Automotive Inspection certificate/licenses preferred Experience in maintenance trades such as auto mechanic, heating/air conditioning, or other similar journeyman trades preferred Attention to detail to ensure tasks are completed with precision and have the ability to troubleshoot tasks Ability to use hand tools and power tools to repair ground support vehicles and equipment. Excellent analytical and problem-solving skills. Ability to read repair manuals for various types of vehicles and equipment. Excellent mechanical repair skills. Ability to follow instructions. Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. #EnvoyGSE Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled. We can recommend jobs specifically for you! Click here to get started.

Coordinate communications to the cabin service agent team and management as well as updates / notifications between the the Client and employees. Ensures all data is recorded according to company procedures. QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent. 2. Previous airport and/or customer service experience preferred. 3. Previous radio / phone dispatch experience desirable. 4. Previous supervisory experience preferred. 5. Must have good working knowledge of office environment software applications (word-processing, spreadsheet, data management). 6. Must be 18 years of age or older. 7. Must have a reliable telephone and transportation number. B. PERSONAL AND PHYSICAL REQUIREMENTS 1. Treat all information as confidential. 2. Posses the tact to deal with all levels of situations, client representatives, employees and the public. 3. Ability to work from verbal and written instructions. 4. Ability to communicate in English clearly and concisely verbally and in written form. 5. Must be detail-oriented and perform with minimal supervision. 6. Must be able to handle multiple situations simultaneously. 7. Must have excellent radio/telephone skills. 8. Must be able to lift, stoop, squat, push, stand and/or bend throughout the shift. 9. Must be able to lift, carry and/or hold up to 75 lbs. 10. Must pass pre-employment and random drug test. 11. Must complete a criminal background check. 12. Must meet necessary requirements to obtain a security sensitive identification badge. 13. Must be a citizen of the US or posses the necessary authorization from the immigration and naturalization Service (INS). PERFORMANCE RESPONSIBILITIES: 1. Must be familiar with and abide by all Client/company regulations. 2. Work with Client Special Services Representatives to ensure all requests for services are met. 3. Pull assignments or work orders from computer, as needed. 4. Do all reports accurately and in a timely manner. 5. Must be familiar with all FAA/ TSA/Airline/Company regulations. 6. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. 7. Escalate issues to operations Manager Immediately. 8. Deal courteously and tactfully with fellow employees and passengers if necessary. 9. Communicate effectively with fellow employees. 10. Maintain all service transactions in Cabin Service tracking program (where available) or in the appropriate format for the location. 11. Create and generate reports of service performance in locations with the Cabin Service tracking program software or via manual performance logs. 12. Receive and respond to telephone and radio calls from Client representatives and employees in a professional and timely manner. 13. Maintain and distribute radios (where applicable). 14. Always complete the appropriate documentation and reports in thorough and timely manner. 15. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. 16. Provide general information and directions to passengers. 17. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner. 18. Attend meetings and inservices as required. 19. Utilize appropriate communications channels and maintain records, reports and files as required. 20. Must be attired in proper uniform or business attire as directed by company officials and identification must always be visible. 21. Identification badges must always be visible. 22. Adhere to company policies and procedures and participate in achievement of company objectives. 23. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. 24. Perform other duties as requested.

Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: Amazing employee flight privileges within the American Airlines global network Training and development programs to take your career to the next level Comprehensive health and life benefits (subject to location) Salary range - $89,000 - 98,000 Responsibilities How will you make an impact? Responsibilities Plans, coordinates and controls all operations activities to achieve a safe, efficient, and on time operations with effective utilization of aircraft, facilities, equipment, and personnel. Gathers and disseminates pertinent information to all operating departments, vendors and down line stations. Makes decisions concerning weight and balance planning, departure holds, equipment changes, gate parking, passenger/cargo handling, fueling, connections and other matters related to routine and delayed operations. Responsible for monitoring local weather conditions and suspending operations when required for safety of personnel and equipment. Coordinates station activity with SOC/MOC on any operational issues and challenges including aircraft emergencies. Works with multiple outside agencies at all levels including FAA, TSA, CBP, etc. Supporting efforts to foster open communication with all business partners and air carriers. Reviews and analyzes reports, records, and directives. Assigns or delegates responsibility for specified work or functional activities and disseminates policy to subordinates. Schedules sufficient staffing per local budget, maintaining operational and vacation shift bids and assisting department managers with administrative projects as required. In addition they maintain oversight of all work groups. Ability to learn new software applications as needed. Flexible with work demands, capable of adapting to constant change as well as have the ability to prioritize tasks. Must be able to work with minimal supervision, report to work regularly and on-time, and be self-motivated Qualifications Who are we looking for? Requirements Minimum age of 18 High school diploma or GED equivalent College degree or equivalent airline experience preferred Working experience with Ramp/Tower or passenger service preferred Customer Service management experience preferred Previous work within a Hub or large airport location Cargo and Aircraft Maintenance knowledge preferred Must have excellent planning and organization skills with the ability to prioritize and manage multiple assignments simultaneously while working under tight deadlines. The candidate must be able to work independently or in a team environment. Problem solving- the individual identifies and resolves problems in a timely manner and gathers/analyses station operational performance data for reporting purposes. Working knowledge of company policies, procedures and collective bargaining agreements. Experience using Microsoft Office, PowerPoint, Excel, DECs and RES commands Excellent oral and written communication skills Extensive operational knowledge within an airport environment Must be able to read, write, fluently speak, and understand the English language Possess the legal right to work in the United States Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.

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To provide office support performing counter functions, document processing, customer contact and typing/data entry. QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent. 2. Computer/typing experience necessary. 3. Previous customer service experience preferred. 4. Must be 18 years of age or older. 5. Must have a reliable telephone and transportation. B. PERSONAL AND PHYSICAL REQUIREMENTS 1. Treat all information as confidential. 2. Possess the tact to deal with all levels of customers, client representatives and employees. 3. Must be able to sit, stand, lift, and/or bend throughout shift. 4. Must be able to lift, carry, and/or hold at least 70 lbs. 5. Physical exam may be required to confirm above 6. Must pass a pre-employment drug test. 7. Must pass a pre-employment background check. 8. Must be able to read, write, understand and carry out instructions in English. 9. Must meet necessary requirements to obtain a security sensitive identification badge. 10. Must be able to verbally direct in English. 11. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS). PERFORMANCE RESPONSIBILITIES: 1. Act as handling agent for Airlines. 2. Inform all authorized parties concerning movements of Airline's aircraft and cargo. 3. Compile, dispatch and receive all messages pertaining to the cargo handling operation. Inform all parties, when necessary, of the content of such messages. 4. Prepare/process cargo documents, air bills, and air way bills. 5. Answer Airline's telephone and take appropriate action when necessary and/or required. 6. Obtain customer's clearance of inbound cargo and prepare/process all necessary documents to government agencies relating to international shipments. 7. Prepare transfer manifest(s) for all transfer cargo. 8. Conduct physical inspections and screening of packages/cargo per client protocols. 9. Prepare the Unit Load Device Receipt for all transfers of Unit Load Devices and distribute copies according to Airline's instructions. 10. Service customers at counter. Interact with customer to ensure complete and accurate shipping documents and all documents related to terminating shipments. Collect, record and properly process all monies from customers. 11. Customer Notification -- Advise customers via telephone and written notification of the arrival of shipments. Inform shipper of cost of freight and storage charges if applicable. 12. Airway Bill Input -- Complete airway bills, required data entry and update computer records. Review paperwork and information to ensure accuracy and completion. 13. Must be familiar with all FAA/Airline/Company regulations. 14. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work are and report maintenance needs. 15. Project a positive image and respond to inquiries from clients, staff and public in a courteous manner. 16. Attend meetings and in-services as required. 17. Utilize appropriate communications channels and maintain records, reports and files as required. 18. Must be attired in proper uniform attire as directed by company officials and identification badges must always be visible. 19. Adhere to company policies and procedures and participate in achievement of company objectives. 20. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. 21. Perform other duties as requested.

Key Responsibilities * Lead team members while performing fueling/defueling services in a safe and efficient manner * Drive and operate fuel trucks, hydrant cards, and stationary carts to fuel aircraft * Trains employees during on the job training and/or airline specific training or assigns employees to work with experienced agent * Responsible for accurate accounting of fuel transactions * Perform daily Quality Control checks on equipment * Maintain equipment in clean and functional condition * Ensure the correct loading and balancing of fuel * Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals * Responsible for defueling aircraft as directed * Comply with attendance standards * Assist Aircraft Fuelers in their assigned areas to ensure Fuelers are performing their duties in a professional, safe and efficient manner, according to Company/Carrier's standards Qualifications * Prior Aircraft Fueling experience required * Prior experience preferred including possession of a Commercial Driver's License or experience in the Oil and Gas Industry (preferred) * Must be at least 18 years of age * Must possess a valid US driver's license * Must pass pre-employment color vision test * Must pass pre-employment drug screen * Ability to proficiently read, write and speak English * Handle fueling carts and fueling hoses which will require you to lift and move up to 70lbs * Ability to perform basic math calculations * Work is done primarily outdoors; must be comfortable working in all weather conditions * Must pass background check and obtain US Customs seal * Must be available and flexible to work variable shifts including weekends and holidays Knowledge, Skills and Abilities * Ability to learn quickly * Ability to understand and carry out oral and written instructions and request clarification when needed * Strong interpersonal skills * Ability to work as part of a team * Ability to build relationships Benefits * Hourly * Advancement Opportunities to Supervisor and Manager * Health, Dental, Vision, 401k * Life and Short-Term Disability Insurance * Paid Vacation * Paid Training * Uniform Provided Working Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Exposure to outdoor environments, various inclement weather conditions, aviation related fumes and various noise levels. Acutely aware of safety related procedures. Position requires wearing safety related equipment, i.e. goggles, gloves, boots, respirator, hearing protection, and back support as necessitated by a specific task. Position requires lifting, pulling, pushing, rotating, twisting, climbing of high tanks, squatting, kneeling, overhead arm movement. Must be able to occasionally handle weights up to and including 70 lbs. Exposure to related cleaning and chemical materials (review MSDS Reference Book) during routine and special cleaning assignments. This category as stated, is not exclusive. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle or feel objects, tools or controls; reach with arms, climb or balance; and talk or hear. The individual must also be able to open and close large value on 16" product delivery pipelines quickly. Opening and closing these values involves twisting and pulling motion and sometimes considerable physical exertion. Other tasks include digging and shoveling, such as snow removal around equipment and office. Employee may also engage in debris removal which involves lifting, bending and stooping. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 70 pounds.

Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: Amazing employee flight privileges within the American Airlines global network Training and development programs to take your career to the next level Comprehensive health and life benefits (subject to location) Salary range - $75,000 to $86,000 Responsibilities How will you make an impact? Responsibilities Responsible for providing quality service and achieving superior customer satisfaction Resolves customer service and operational problems during tour of duty, working in the operation during peak or irregular periods, spending time in the operation interacting with customers and employees, and preparing customer correspondence Through the use of cross-functional teams, the Shift Manager will generate and implement quality improvement ideas Will evaluate team performance through corporate quality control measurements, such as observations, feedback, data and customer complaints and compliments Responsible for meeting profitability and cost control goals by developing and monitoring budgets and spending, actively seeking cost reduction ideas, and monitoring lost time Ensures compliance with all operations (safety/government requirements) during tour of duty. Investigates discrepancies and compiles statistical data for compliance purposes Coaches and counsels personnel and provides guidance to team on customer service and performance issues Conduct performance reviews for team members on a regular basis Encourages employee teamwork to generate and implement individual and the team's best ideas Overall, the Customer Service Shift Manager will run an effective operation by communicating with managers, peers and team members, both within their immediate department, as well as with other departments and by administering company policies and procedures as well as providing their team with necessary tools, resources and training to meet or exceed all operational performance goals Coordinates operation including scheduling, hiring, training, inventory, etc. Qualifications Who are we looking for? Requirements Minimum age of 18 High school diploma or GED equivalent Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role Willing and able to work rotating shifts including nights, holidays, weekends, and days off Possess the legal right to work in the United States Must be able to read, write, fluently speak, and understand the English language Able to lead and motivate employees in working as a team Demonstrated ability to communicate verbally and in writing, leadership, initiative and judgment Must demonstrate strong administrative and analytical abilities Position may also require the ability to become certified as a Ground Security Coordinator (GSC) Previous experience in airport operations preferred Sabre experience preferred The ideal candidate must be able to work in a team environment and the ability to prioritize work and projects in order to meet deadlines and objectives Must be able to work with minimal supervision, report to work regularly and on-time, and be self-motivated Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.

Under the daily supervision of Maintenance Manager with assistance as needed from Facility Manager performs periodic maintenance and inspections on filters, pumps, valves, tanks, pressure controls, metering and gauging equipment, company vehicles. Troubleshoot and repair above mentioned equipment as well as pipeline issues, electrical equipment, motors, switch gear, and lighting. Ensures that all work assigned is performed in a timely fashion with quality workmanship. Ensure through definitive methods that service and material meet or exceeds quality standards set forth; ensure all work is completed in a timely manner, contributing to an efficient operation, while projecting a professional image for Menzies Aviation and LAXFUEL Corporation. Main accountabilities include: * High School graduate and three years equivalent experience and training in MECHANICAL AND ELECTRICAL TROUBLESHOOTING/REPAIR. * Experience and understanding of industrial process controls, communication, and automation, particularly those commonly used in the petroleum industry. * Electrical experience required, PLC and computer experience a plus. Electronics experience a plus. * It is extremely important to understand LAXFUEL's established guidelines and procedures to ensure that they are adhered to. Basic mechanical, planning, and trouble-shooting skills to keep the LAXFUEL system in good mechanical operation. * There are considerable routine functions in this position. It will be necessary that all work assignments be done accurately to avoid fuel spills or fuel farm related events. Accurate work ethics are essential due to the nature of the assignment. * Must understand equipment of aviation environment, e.g., hydrant fuel systems and the mechanical functions associated with such fuel facility related equipment. * Ability to diagnose mechanical problems and to correct problems that can be resolved in-house. This category, as stated, is not exclusive. * Work in close proximity with other employees and may be in direct contact with airline management personnel. Ability to maintain a good working relationship with all co-workers and the public and use good judgment in recognizing job responsibility and authority. * This position represents a contact mainly with oil companies, airlines, into-plane fueling agents and the LAXFUEL As stated in the Statement of Position, while in the performance of their duties, employees need to project a professional image for Menzies Aviation and its customers. * Consults directly with the Maintenance Manager and Facility Manager regarding unusual situations. Management is always available and or on call. Direct supervision of others is not required. Additional skillsets and potential capabilities for coordination with external parties such as contractors, engineers and project support are sought for the desired candidate to fill this Technician position. * Maintain an uncompromising dedication to providing high quality service to all our customers. This is achieved by accomplishing all duties in accordance with established airline governmental regulations. * Must adhere to local, State, and Federal safety policies, and company rules and regulations. * Must maintain a complete set of assigned hand tools to perform maintenance tasks. * Must not be afraid of heights and be physically capable of performing tasks on above ground storage tanks. * Position requires individuals to drive a dual-wheel rear axle truck, with a stick shift and side mirrors. Additional skillsets and potential capabilities for coordination with external parties such as contractors, engineers and project support as outlined in the Supervisor section above. * Must be able to complete assigned tasks with minimal supervision. * Possess working knowledge of fuel system to adequately perform trouble shooting assignments for safe and efficient completion of assigned work orders. * Perform daily, weekly, and monthly checks as required by the Maintenance Department in accordance with the guidelines set forth in ATA Specification 103 and local instructions. * Ensure assigned work orders are completed in detail. Manage inventory and facility maintenance records and assure these are kept accurate. * Possess good communication skills and problem-solving abilities. * Assist on special projects, career development and attend training seminars as required by the department manager. Coordinate with external parties such as contractors, engineers, and project support, working with Supervisor-Maintenance Programs. * All other duties as assigned. Safety, Security and Compliance All employees have a responsibility and duty whilst at work to: * Take reasonable care for the health and safety of themselves and of others who may be affected by their actions or omissions whilst at work. * Fully versed in International Aviation Safety and Security standards and passionate about promoting them within the organization. * Co-operate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company. * Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, safety, or welfare reasons. * Inform their manager / supervisor of any work situation, equipment or activity that represents a serious or immediate danger to health and safety. * Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in this manual. * Carry out work in accordance with information and training provided and any specific workplace health and safety rules or procedures. * Fully understand the company health and safety policy. * Attend training courses as may be arranged by the Company. Qualifications and Experience * Maintain a valid California Driver's License. Failure to maintain valid Driver's License may affect your continual employment. * Must be able to comply with local airport, FAA and/or U.S. Customs safety, security, and identification requirements and pass a thorough security background check. * Must not be afraid of heights and be physically capable of performing tasks on above ground storage tanks. * Must be able to complete assigned tasks with minimal supervision. * Must be 18 years of age or older. * All prospective employees will be subject to a pre-employment examination for color blindness, hearing capabilities and drug or alcohol usage. * Must pass pre-employment drug screen and all pre-employment testing, we conduct random drug and alcohol testing for all employees. * Ability to proficiently read, write and speak English. * Must be comfortable lifting 70lbs repetitively. * Must be comfortable working in all weather conditions. * Must be available and flexible to work variable shifts including weekends and holidays. * To report any significant deficiency in our products, materials, and documents * Has the duty to suggest any improvements to working practices, especially those relating to safety and security. Working Conditions: Exposure to outdoor environments, various inclement weather conditions, aviation related fumes and various noise levels. Acutely aware of safety related procedures. Position requires wearing safety related equipment, i.e. goggles, gloves, boots, respirator, hearing protection, and back support as necessitated by a specific task. Position requires lifting, pulling, pushing, rotating, twisting, climbing of high tanks, squatting, kneeling, overhead arm movement. Must be able to routinely handle weights up to and including 75 lbs. Exposure to related cleaning and chemical materials (refer to Employee Right-To-Know documentation) during routine and special cleaning assignments. This category as stated, is not exclusive.

Must be 18 years of age or older HS Diploma or GED Valid Driver's License (Must meet the G2 Company Driving Policy) One (1) years of front-line experience in a similar or related role Minimum one (1) year of lead or supervisory experience in a similar or related role Excellent verbal and written communication skills Must meet all requirements to obtain an airport SIDA badge and Customs Seal (if applicable), including successfully completing a background check and ten-year work history Must have a reliable mode of communication and transportation PREFERRED EXPERIENCE: Experience in airport operations Airline or airport operations experience Leadership experience in the airline or airport operations experience PERSONAL AND PHYSICAL REQUIREMENTS Treat all information as confidential. Possesses the tact to deal with situations at all levels, client representatives, employees, and the public. Must be able to sit, stand, lift, and bend throughout shift. Must be willing and able to work in various climatic conditions including extreme heat and cold (over 100 to below 0), including high winds, rain, ice, and snow. Must be willing and able to cope with various non-routine situations, including, but not limited to, early/late flights, weather and mechanical delays, and passenger assistance, including accommodation/re-accommodation. Must pass pre-employment and random drug tests. Must be able to read, understand, and carry out instructions in English. Must meet requirements to obtain a security-sensitive identification badge. Must be able to direct in English verbally. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS). Be able to resolve problem situations with passengers when necessary. PERFORMANCE RESPONSIBILITIES Oversee administrative staff and assign duties to direct reports Manage the day-to-day operations within the primary area of responsibility for scheduling/staffing, managing daily budgeted hours, and limiting overtime. Ensure implementation of the Safety Management System (SMS) Implement a safety plan for the station Maintain Quality Assurance oversight for operational issues relating to performance and safety, providing suitable corrective and/or preventative actions where necessary Perform all duties of subordinate employees when necessary. Train/retrain all personnel in airline procedures, safety procedures, and company policies. Maintain good employee relations. Handle employee problems efficiently and effectively. Client Relations -- Effectively communicate with senior airline management and project a positive image in responding to inquiries from airlines, staff and the public. Adhere to company policies and procedures and participate in achieving company objectives. Monitor employee activity and adjust as needed. Handle off-schedule operations when the Manager is not available. Perform other duties as requested.

Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: * Amazing employee flight privileges within the American Airlines global network * Training and development programs to take your career to the next level * Comprehensive health and life benefits (subject to location) Salary range - $75,000 to $86,000 Responsibilities How will you make an impact? Responsibilities * Ensures a high-quality customer experience with regard to baggage transfer through a strong foundation of experience the airline industry and in the baggage operations environment. * This experience allows the shift manager to quickly figure out where the process has failed to quickly rectify the issue for resuming normal operations. * Expected to pitch in to keep operations flowing and step in to figure out the source of any problems * Directs and coordinates department activities and is responsible for running a safe and effective operation. This is accomplished by communicating with peers and team members, both within their immediate department, as well as, with other departments, and by administering compliance with company policies and procedures. * Provides their team with necessary tools, resources and training to meet or exceed all operational performance goals * Responsibilities include review and analysis of operations reports, records, and directives, and confers with supervisors to obtain data required for planning department activities, such as new commitments, status of work in progress, and problems encountered. * Assigns or delegates responsibility for specified work or functional activities and disseminates policy to supervisors * Gives work directions, resolves problems, and sets deadlines to ensure timely completion of work * Resolves operational challenges during tour of duty which includes working in the operation during peak or irregular periods * Through the use of cross-functional teams, the Shift Manager may generate and implement quality improvement ideas * Actively seeks cost reduction ideas, and monitors lost time * Coordinates activities of the baggage operations team with related activities of other departments to ensure efficiency and economy * Evaluates current procedures and practices for accomplishing baggage service objectives in order to develop and implement improved procedures and practices * Ensures compliance with all operations (safety/government requirements, company rules and regulations) during tour of duty * Investigates discrepancies and compiles statistical data for compliance purposes * Coaches and counsels personnel and provides guidance to their team on baggage operations and performance issues * Encourages employee teamwork to generate and implement individual and team's best ideas * Coordinates various aspects of the operation including scheduling, hiring, and training * Evaluates team performance through corporate quality control measurements, with unconditional bias, such as observations, feedback, data and customer complaints and compliments * Provides support to baggage operations supervisors as they perform their required tasks; helping them to solve on-the-job challenges while also providing ongoing training. In addition to supervising current team member, the shift manager is also responsible for training new team members and leading new hire orientation. * Assigns each baggage operations supervisor tasks based on their competencies and the needs of the team to meet goals * Utilizes the backgrounds and talents of baggage supervisors to enhance their abilities and groom them for future management roles * Develops a work environment that encourages compliance with company, state and federal safety and employment guidelines * Sets performance metrics for each team member and then work with team members to make sure that all metrics are met. Help staff resolve on-the-job challenges * Coordinates with vendors for timely delivery of office and other related supplies and operational tools * Ensures the effective start and closing of daily shift operations. Informs the next Shift Manager about pending tasks * Reviews/reports GSE maintenance, safety, operational and training needs * Develops efficient work methods, and collaborates with peers, supervisors, upper management contract labor groups and other departments to increase productivity while maintaining the company's safety record Qualifications Who are we looking for? Requirements * Minimum Age 18 * College degree or equivalent work experience * Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role * Previous proven supervisory or managerial experience of various workgroups including management, non-management, and contract labor groups (3+ years) * Intermediate proficiency in Microsoft Office software, including proficiency in Sabre (RES/PNR review), Net Tracer, Ramp Operations (Bag Tracker+, Bag Matrix, etc.), PRIME, GET, Tracer review and analysis of baggage mishandling, Staff admin and other company software * Proficiency in airline operations (above and below the wing) * Previous working experience demonstrating strong analytical and organizational skills with the ability to study large pieces of data to prepare numerical and graphical depictions of performance * When applicable, may be required to work rotating shifts, nights and weekends including working extra hours when there are operation needs such as weather delays * Demonstrated ability to communicate effectively both orally and in writing * Must possess the legal right to work in the United States * Must be able to read, write, fluently speak, and understand the English language * Previous cross functional airline industry experience * Must be able to work with minimal supervision, report to work regularly and on-time, and be self-motivated, with proven leadership and analytical skills. * The shift manager should ideally be someone upper management can trust to act in their best interests. This is a position ideally for someone who is highly organized with strong leadership qualities and excellent communication skills * Influencing and Leading, Team work and Conflict Management * Strong decision-making and organizational skills * Strong interpersonal and verbal communication skills * People management and delegation * Data processing and analytical Skills * High standard of presenting reports to other members of management * Deadline-Oriented * Critical thinking and problem solving Skills * Planning and organizing; prioritizing tasks * Communication skills and persuasiveness * Strategic adaptability and stress tolerance Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.