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Menzies Aviation jobs in Miami, FL - 31 jobs

  • HR Specialist - Bilingual English/Spanish

    Menzies Aviation 3.8company rating

    Menzies Aviation job in Miami, FL

    The HR Specialist will be responsible for working closely with Human Resources Manager in supporting the HR function in their assigned geographic location. The HR Specialist performs human resources-related duties at the professional level and may carry out responsibilities in some or all of the following functional areas: benefits administration, employee relations, training, performance management, on-boarding, policy implementation, recruitment/employment, affirmative action and employment law compliance. This position will also support the Human Resources Department by assisting with the administration of various HR programs, performing clerical and administrative duties, maintaining employee records. Additionally, it will assist in promoting positive relationships between employees and management and must be able to maintain a high level of confidentiality. This position requires an extremely perceptive person who is capable of relating to individuals at all levels within the organization. The Specialist must be sensitive to corporate needs, employee goodwill and the business needs. Schedule: Monday through Friday 8:00am - 5:00pm Pay: $23.00/hour Primary accountabilities and duties: * Assists in the administration of various human resource functions and regulatory compliance for the assigned geographic location(s); assists in the interpretation and implementation of personnel policies and procedures. Partners with employees and management to communicate various human resource policies, procedures, laws, standards and other government regulations. * Maintains all employee and applicant documentation as dictated by company and/or governing agencies ensuring full compliance. * Maintains working relationship with union officials and adheres to terms of labor contract by monitoring day-to-day implementation of policies concerning wages, hours and working conditions. * Assists in investigating, answering and settling grievances, by arranging and scheduling grievance hearings between union personnel, supervisor and the management team. * May review benefits with employees and processes enrollment, cancellation or changes. May assist in the organization and communication of the annual open enrollment and election process. * May assist in the recruitment effort for all exempt and nonexempt personnel and temporary employees; conducts new-employee orientations; and assists in the writing and placement of advertisements. Assist with and/or coordinate the internal job posting program. Reviews applications and interviews applicants to match experience with specific job-related requirements. Submit the online applicant investigation requests and assist with new employee background checks. * May assist in responding to employee relation issues such as employee complaints, harassment allegations and civil rights complaints. Handles employee relations counseling, outplacement counseling and exit interviewing. Acts as an employee relations specialist. * Manages and tracks all employee disciplinary action. * Coaches, counsels and guides managers before executing employee disciplinary actions. * Distributes and monitors employee performance evaluations and ensures they are done in a timely manner (i.e., three months, six months, one year and yearly thereafter). * Facilitates or provides training (including new hire orientation) to the workforce. * Maintains human resource information system records and compiles reports from the database as needed. * Maintains employee personnel files. Update HRIS database records and process paperwork for new hires, terminations and other status changes. * Updates, monitors and maintains eligible salary adjustments/increases based on three- and six-month and one-year evaluations. * Coordinates Human Resource functions such as company social activities, management luncheons, and charitable programs; maintain company electronic bulletin board, employee retirement functions and all employee recognition programs. * May Process FMLA, Leave of Absence and/or STD paperwork. * Participates in administrative staff meetings and attends other meetings and seminars. * Maintains, updates and distributes company organization charts and the employee directory. * Recommends new approaches, policies and procedures to continually improve efficiency of the department and services performed. * Must be familiar with company policy and CB agreements as applicable. * Assists with various research projects and/or special projects. * Performs other related duties as required and assigned. Qualifications: * Must be a team player, ability to work under pressure, have a professional image and be able to resolve problems and conflicts. * Excellent communications skills such as writing, listening and customer service skills. * Previous experience with Internet and MS Office Skills, including MS Word and MS Excel required. * Bachelor's Degree preferred or 2-4 years of previous HR experience required. * PHR Certification is a plus. * 2 to 4 years of HR experience aviation experience a plus. * Ability to work independently without direct supervision is essential. * Ability to handle multiple tasks at the same time. * Ability to lift up to 35lbs.
    $23 hourly 60d+ ago
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  • Chief Operating Officer - Americas

    Menzies Aviation 3.8company rating

    Menzies Aviation job in Fort Lauderdale, FL

    People. Passion. Pride. This is what has driven our teams since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents. But at the heart of our business is our people. Role Purpose The Chief Operating Officer North America (COO) is responsible for overseeing the organization's day-to-day operations (covering all Ground Handling Operations (Excluding Cargo & Fuel) in the USA, Canada & the Caribbean) and ensuring efficient execution of the company's strategic objectives. The COO will work closely with the EVP Americas and executive leadership team to translate vision into actionable plans, optimize processes, and drive operational excellence across all departments. What you will be doing Operational Leadership * Oversee daily business operations and ensure alignment with strategic * Develop, implement, and monitor operational policies and * Ensure organizational efficiency, scalability, and performance Strategic Planning & Execution * Partner with the EVP on strategic planning and business growth * Translate company strategy into operational plans and measurable * Track key performance indicators (KPIs) and adjust operations as People & Culture * Lead and mentor department heads and senior * Foster a performance-driven, collaborative company * Support talent development, succession planning, and organizational Financial & Performance Management * Collaborate with the CFO on budgeting, forecasting, and cost * Optimize resource allocation to maximize profitability and * Ensure operational performance meets financial Process Improvement & Risk Management * Identify operational bottlenecks and implement continuous improvement * Establish quality control and risk management * Ensure compliance with legal, regulatory, and internal Cross-Functional Collaboration * Coordinate efforts across departments including Operations, HR, Finance, Sales, and * Act as a key decision-maker during critical operational and organizational * Serve as a trusted advisor to the executive leadership Safety, Security, Wellbeing and Compliance: You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy. What we are looking for: Qualifications * Bachelor's degree in business administration, Operations Management, or related (MBA preferred) * 10+ years of progressive leadership experience, including senior management * Proven experience managing complex operations and leading cross-functional Skills & Competencies * Strong strategic thinking and execution * Excellent leadership, communication, and decision-making * Deep understanding of operational metrics, process optimization, and performance * Financial acumen and experience managing budgets and P&L. * Ability to lead change in fast-paced, evolving Preferred Attributes * Experience in Aviation * Track record of scaling organizations or leading operational * Data-driven mindset with strong analytical Diversity Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.
    $63k-80k yearly est. 15d ago
  • Aircraft Cabin Service Agent

    G2 Secure Staff 4.6company rating

    Miami, FL job

    Responsible for comprehensive cleaning of aircraft interiors, and galley stocking per aircraft specifications. MINIMUM QUALIFICATIONS AT ENTRY: A. EDUCATION AND EXPERIENCE 1. Previous cleaning or custodial experience preferred. 2. Must be 18 years of age or older. 3. Must have a reliable telephone and transportation. 4. Must have a High School Diploma or GED. 5. Must have a driver's valid license. B. PHYSICAL AND MENTAL DEMANDS With or without reasonable accommodation, the position requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include: 1. Treat all information as confidential. 2. Possess the tact to deal with all levels of employees and client representatives. 3. Must be able to sit, stand, lift, and/or bend throughout shift and climb stairs. 4. Must be able to lift, carry, and/or hold up to 50 lbs. 5. Must pass pre-employment and random drug test. 6. Must complete a criminal background check. 7. DMV check may be required. 8. Must be able to read, write, understand and carry out instructions in English. 9. Must meet necessary requirements to obtain a security sensitive identification badge. 10. Must be able to verbally direct in English. 11. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS). 12. Must have good hearing and vision. 13. 10-20% outside work. 14. May be required to work weekends, overnight shifts and holidays. 15. May be exposed to occasional loud noise levels. ESSENTIAL FUNCTIONS: 1. Thorough cleaning of aircraft interiors, including turn and overnight aircraft as directed by company and/or client specifications and procedures to include but not limited to the following: vacuum, dust, clean bathrooms, clean galley, fold blankets, change pillow cases, add supplies, clean out garbage, position seatbelts, clean tray tables, clean windows, upholstery exchange and rug exchange. 2. Provision aircraft as directed with required ship supplies by aircraft type 3. Pull assignments or work orders from computer, as needed. 4. Leave notice for supervisor to re-order supply items that are running low. 5. Do all reports accurately and in a timely manner. 6. Must be familiar with all FAA/ TSA/Airline/Company regulations. 7. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. 8. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner. 9. Attend meetings and inservices as required. 10. Utilize appropriate communications channels and maintain records, reports and files as required. 11. Must be attired in proper uniform or business attire as directed by company officials and identification badges must always be visible. 12. Adhere to company policies and procedures and participate in achievement of company objectives. 13. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. 14. Perform other duties as requested. The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions. Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein. In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions. All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.
    $20k-26k yearly est. 2d ago
  • Bag Drop Agent

    G2 Secure Staff 4.6company rating

    Miami, FL job

    EDUCATION AND EXPERIENCE High School diploma or equivalent. Previous airport and/or customer service experience preferred. Must be 18 years of age or older. Must have a reliable telephone and transportation number. PERSONAL AND PHYSICAL REQUIREMENTS Treat all information as confidential. Posses the tact to deal with all levels of situations, client representatives, employees and the public. Ability to work from verbal and written instructions. Ability to communicate in English clearly and concisely verbally and in written form. Must have excellent radio/telephone skills. Must be able to lift, stoop, squat, push, stand and/or bend throughout the shift. Must be able to lift, carry and/or hold up to 75 lbs. Must pass pre-employment and random drug test. Must complete a criminal background check. Must meet necessary requirements to obtain a security sensitive identification badge. Must be a citizen of the US or possess the necessary authorization from the immigration and naturalization Service PERFORMANCE RESPONSIBILITIES: Actively participate in the Safety Management System (SMS) Extend courteous and professional assistance to passengers at the bag drop counter, ensuring a seamless check-in experience for their luggage. Adhere strictly to G2 Secure Staff's protocols for baggage handling. Exercise utmost care in handling passengers' luggage, including proper tagging, weighing, and loading onto conveyor belts or baggage carts. Ensure compliance with safety regulations and minimize the risk of damage or mishandling. Familiarize yourself with G2 Secure Staff's comprehensive guidelines for baggage allowances, restrictions, and security protocols. Enforce these regulations diligently and address any passenger concerns or queries promptly. Demonstrate a commitment to exceptional customer service by addressing passengers' needs, inquiries, and special requests regarding baggage handling. Maintain a positive and helpful demeanor to enhance passenger satisfaction. Have clear and efficient communication with passengers, colleagues, and airline personnel. Disseminate important information regarding flight schedules, delays, or changes in baggage procedures accurately and promptly. Efficiently organize and manage passenger queues at the bag drop counter, ensuring a smooth flow of passengers and minimizing wait times. Prioritize passengers with urgent requirements or time-sensitive flights. Proactively handle any issues or complications encountered during the baggage drop process, such as overweight luggage, missing tags, or damaged items. Collaborate with relevant stakeholders to resolve problems swiftly and effectively. Uphold G2 Secure Staff's standards of cleanliness and organization at the bag drop area. Perform other duties as requested.
    $24k-33k yearly est. 2d ago
  • Door Guard

    G2 Secure Staff 4.6company rating

    Miami, FL job

    Protect the property of the Client against loss and damage. Ensure the safety of personnel on the Client's property. Control access to restricted areas. MINIMUM QUALIFICATIONS AT ENTRY: A. EDUCATION AND EXPERIENCE 1. Previous experience in security, military, public contract preferred. 2. Must be 18 years of age or older. 3. Must have reliable telephone and transportation. 4. Must have HS diploma or GED. B. PHYSICAL AND MENTAL DEMANDS With or without reasonable accommodation, the position requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include: 1. Treat all information as confidential. 2. Possess the tact to deal with all levels of employees and client representatives. 3. Must be able to sit, stand, lift, and/or bend throughout shift and climb stairs. 4. Must be able to lift, carry, and/or hold up to 70 lbs. 5. Must have good hearing and vision. 6. May be exposed to occasional loud noise levels. 7. Must pass pre-employment and random drug test. 8. Must pass a pre-employment background check 9. Must be able to read, write, understand and carry out instructions in English. 10. Must be able to verbally direct in English. 11. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS). 12. May be required to work weekends, overnight shifts and holidays. ESSENTIAL FUNCTIONS: 1. Prevent unauthorized individuals from gaining access to the guarded area. 2. Patrol area designated by client. 3. Ensure all persons/property entering and leaving he premises are properly authorized. 4. Immediately report any discrepancies, violations, incidents and concerns to the supervisor on duty. 5. Check-in vehicles (where applicable). 6. Never leave post without being properly relieved. 7. Answer telephones in a polite and professional manner. 8. Be able to operate a computer and access systems (where applicable). 9. Complete reports in detail and in a timely manner. 10. Must be familiar with all Governmental/Client/Company regulations. 11. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. 12. Project a positive image and respond to inquiries from clients, staff and public in courteous manner. 13. Attend meetings and in-service as required. 14. Utilize appropriate communications channels and maintain records, report and files as required. 15. Must be in proper uniform or business attire as directed by company officials. 16. Identification badges must always be visible. 17. Adhere to company policies and procedures and participate in achievement of company objectives. 18. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. 19. Perform other duties as requested. The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions. Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein. In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions. All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.
    $23k-31k yearly est. 2d ago
  • Flight Attendant

    Envoy Air Inc. 4.0company rating

    Miami, FL job

    Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: Amazing employee flight privileges within the American Airlines global network Training and development programs to take your career to the next level Comprehensive health and life benefits (subject to location) Responsibilities We are looking for people who can: Greet, direct, and assist passengers Provide public announcements Ensure passenger compliance with all safety requirements and federal regulations Ensure the safety and comfort of our passengers Demonstrate leadership, confidence, and professionalism while handling various kinds of situations including passenger inquiries, operational changes, and emergencies Provide clear and calm instructions during an emergency; be prepared to rapidly evacuate passengers from an aircraft Assist passengers with special needs, including unaccompanied minors Effectively diffuse challenging situations involving disorderly, intoxicated, and irate passengers Care for and assist ill, injured, and incapacitated passengers and may administer first aid in compliance with government and company regulations Carry out duties in confined spaces of aircraft aisles and galleys Adapt to frequent changes in the work environment such as flight schedules, variable weather, and environmental conditions Complete all responsibilities in a timely manner contributing to the collective effort of on-time departures and arrivals Qualifications Position Requirements Minimum Age: 18 High school diploma or GED equivalent Height between 5'0 and 6'0 (without shoes) Must be able to fit into a jump seat harness and seat belt without modification in any manner Must possess a valid passport with the legal right to travel unrestricted to and from all countries served by Envoy Must meet all requirements to enter and exit Canada which include no criminal history within the last five (5) years Demonstrated ability to communicate clearly and effectively Willing and able to work a variety of shifts including days, nights, weekends, holidays and trips lasting up to four (4) consecutive overnights Ability to push, pull, twist, turn and lift equipment, carts and doors of various weights Must maintain a well-groomed, professional appearance and comply with all uniform standards Possess the legal right to work in the United States Possess a valid, unexpired and unsuspended REAL ID-compliant, state driver's license or passport. Ability to read, write, fluently speak and understand the English language Access to reliable high speed internet and computer or device capable of downloading Microsoft Office Suite Position Preferences One (1) year hospitality experience in hotel, restaurant, or retail industries Previous work experience in positions that required face-to-face, public contact College degree Additional Position Details Tattoos/body art of any kind may not be visible while in company issued uniform or while attending company sponsored training Body piercings are limited to single ear piercings; body piercings of any kind including tongue, nose, eyebrow, or facial piercings may not be visible at any time No extreme hair or nail colors or styles All forms of government issued identification must contain the same first and last name that appears on the passport Must be willing and able to attend training in Dallas/Fort Worth, TX; portions of training will be unpaid Upon completion of training, must be willing and able to immediately relocate without any reimbursement to an assigned Flight Attendant crew base (Chicago, IL; Dallas/Fort Worth, TX; Miami, FL; Phoenix, AZ) Crew bases are awarded in order of seniority and dependent upon operational needs Wages are governed by the contract agreed upon between Envoy and the Association of Flight Attendants (AFA) Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable Must be able to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport related requirements, if applicable Federal law requires Envoy to determine an applicant's history of Department of Transportation (DOT) drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment. We can recommend jobs specifically for you! Click here to get started.
    $24k-33k yearly est. Auto-Apply 29d ago
  • Aircraft Mechanic

    Envoy Air Inc. 4.0company rating

    Miami, FL job

    Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: Amazing employee flight privileges within the American Airlines global network Training and development programs to take your career to the next level Comprehensive health and life benefits (subject to location) Responsibilities Responsibilities Ensure our fleet meets aircraft standards as required by the Federal Aviation Administration (FAA) Maintain the airworthiness of aircraft and all their components while in service or while undergoing scheduled overhaul maintenance Completed tasks according to FAA regulations, company policies and procedures, and instructions from Crew Chiefs, Supervisors and Managers Certify the quality of personal workmanship, including signing mechanical flight releases for field work Complete necessary paperwork and computer entries for any maintenance performed A wide variety of duties are performed such as dismantling, overhauling, repairing, fabricating, assembling, welding and erecting all parts of an aircraft; which includes airframe, engines, radio equipment, instruments, electrical systems, heating systems, cooling systems, and hydraulic systems Test and inspect parts, subassemblies or completed assemblies Assure the shop/work area is maintained in a safe and orderly manner. If qualified, may be responsible for taxiing and towing aircraft for maintenance purposes Qualifications Position Requirements Minimum Age: 18 High school diploma or GED equivalent Valid Airframe & Powerplant (A&P) license Valid state driver's license; some license restrictions may prohibit a candidate from being considered for this position Ability to differentiate colors such as: red, green, yellow, blue, black, brown, white and orange Ability to lift items weighing up to 60 lbs. Willing and able to work rotating shifts including, nights, holidays, weekends and days off Demonstrated ability to communicate effectively both orally and in writing Possess the legal right to work in the United States Must be able to read, write, fluently speak and understand the English language Position Preferences A minimum of one (1) year of aircraft maintenance experience FCC General Radio Telephone Operators license Additional Details Mechanics must maintain a valid passport and the ability to travel freely to and from all of the cities/countries served by our Airline in order to complete field trips This position is covered by a collective bargaining agreement (unless in Abilene, TX) Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable If applicable, Federal law requires Envoy to determine an applicant's history of Department of Transportation (DOT) drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment. We can recommend jobs specifically for you! Click here to get started.
    $43k-61k yearly est. Auto-Apply 26d ago
  • Baggage Service Lead Agent

    G2 Secure Staff 4.6company rating

    Fort Lauderdale, FL job

    To coordinate the daily shift functions of the baggage service department for the Baggage Service Agents. QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent. 2. Computer experience necessary. 3. Previous customer service experience preferred. 4. Must be 18 years of age or older. 5. Must have reliable telephone and transportation. 6. Must have prior baggage service or airline experience. B. PERSONAL AND PHYSICAL REQUIREMENTS 1. Treat all information as confidential. 2. Possess the tact to deal with all levels of passengers, client representatives and employees. 3. Must be able to sit, stand, lift, and/or bend throughout shift. 4. Must pass a pre-employment drug test. 5. Must pass a pre-employment criminal background check. 6. Must be able to read, write, understand and carry out instructions in English. 7. Must meet necessary requirements to obtain a security sensitive identification badge. 8. Must be able to verbally direct in English. 9. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS). PERFORMANCE RESPONSIBILITIES: 1. Must ensure that carousel agents are making baggage arrival announcements when customers arrive in the claim area providing information and instructions. Must ensure that the Log Agents are logging each flight as bags are delivered to the claim area. 2. Must monitor the delivery of baggage and handle irregularities associated with the internal baggage process. 3. Must ensure the agents initiate files for lost, damage and pilfered baggage. Must ensure the tracing activity is completed daily for tracers and on hands. Must ensure settlement claims are monitored. 4. Must ensure agents coordinate the return of delayed luggage to customers. Must ensure agents are preparing Bag Delivery Orders properly and arranging for deliver promptly. 5. Must ensure agents process and secure unclaimed luggage within 90 minutes, updates files and creates an on hand record in SABRE. Must ensure that agents contact the passengers immediately upon arrival of unclaimed bags if phone number or address is available. 6. Must ensure solid communication with Ramp services regarding bag deliveries or missing bags. 7. Must be familiar with all FAA/Airline/Company regulations. 8. Must keep Baggage Manager informed of needs and problems in assigned areas, maintain cleanliness of immediate work and report maintenance needs. 9. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner. 10. Attend meetings and in-services as required. 11. Utilize appropriate communications channels and maintain records, reports and files as required. 12. Must be attired in proper uniform attire as directed by company officials and identification badges must always be visible. 13. Adhere to company policies and procedures and participate in achievement of company objectives. 14. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. 15. Assign daily assignments to agents and follow up to ensure duties are correct and complete. 16. Complete Supervisor Checklist daily. 17. Ensure Queues are checked and responded to each hour. 18. Ensure that all agents have been properly trained to complete daily assignments and duties. 19. Ensure that proper on hand inventories are completed correctly and completely each shift. 20. Ensure that all agents are dressed properly and professionally. 21. AM Supervisor must make copies of Time Sheets. Ensure that the Attendance Log is updated daily with tardiness, absences, vacations, code 39s etc. 22. Must check time sheets throughout shift to ensure agents are signing in completely and correctly. 23. Must coach and counsel agents on Disciplinary Action Forms for attendance, code 39s, customer complaints etc. Ensure that coaching and counseling of agents is fair and consistent. Agents must be coached and counseled within 48 hours of incident. Disciplinary Action forms should be kept in the employee's personnel file. 24. Ensure that agents are 100% compliant on recurrent/ongoing training. 25. Keep proper records and documentation of all checks and travel vouchers that are distributed. Ensure that the check log is updated. You are responsible and held accountable for your die plate. 26. Perform other duties as requested.
    $32k-44k yearly est. 32d ago
  • Account Manager

    G2 Secure Staff 4.6company rating

    Miami, FL job

    JOB SPECIFICATIONS: * Responsible for overall duties at operation such as hiring/terminations, counseling, administrative duties, client relations, FAA/TSA relations, training, payroll processing, client invoicing, State licensing, scheduling, and employee relations. * Manage the day-to-day operations with primary responsibility over scheduling/staffing, managing daily budgeted hours, and limiting overtime of the operation. Perform all duties of subordinate employees when necessary. * Oversight of the stations Safety Management System (SMS) * Develop and communicate the station safety plan * Responsible for Service Level Agreements (SLA's) related to station operational performance * Train/retrain all personnel in airline/airport procedures, safety procedures, and company policies * Maintain familiarity and compliance with state regulations regarding hiring and termination of personnel. Responsible for the scheduling of all airport employees insuring adequate coverage. * Maintain good employee relations. Handle employee problems in an efficient and effective manner. * Client Relations -- Effectively communicate with senior airline management and project a positive image in responding to inquiries from airlines, staff and the public. * Act as liaison among local airport/airline managers, FAA representatives and company. * Adhere to company policies and procedures and participate in achievement of company objectives. * Project a positive image and respond to inquiries from clients, staff and public in a courteous manner. * Perform quality assurance service audits as directed to conform to client specifications and/or procedures. * Perform other duties as requested. REQUIREMENTS: * Motivated leader who is willing to roll-up their sleeves and work alongside the employees * 5 years of progressive management experience preferred. * Operations, Airline or Hospitality experience preferred. * Working knowledge of financial reports and budgets * Excellent communication skills * Strong computer skills; Word, Excel, data entry skills * Flexibility, multitasking and experience working in a changing environment * Comply with all safety requirements to include only using equipment that you have been trained on, immediately reporting unsafe conditions and workplace injuries, wearing proper PPE, and attending required safety training. * Ensure your employees are following all safety requirements through conducting safety briefings and observations, oversight of their participation in required training, that they are wearing proper PPE, and that thorough accident investigations are conducted following an injury * Ensure proper resources are utilized to provide PPE, safe equipment, and a safe working environment for G2 employees.
    $34k-43k yearly est. 12d ago
  • Fleet Service Clerk - Part Time

    Envoy Air Inc. 4.0company rating

    Miami, FL job

    Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: * Amazing employee flight privileges within the American Airlines global network * Training and development programs to take your career to the next level * Comprehensive health and life benefits (subject to location) Pay rate: $15.97 / hr Responsibilities How you will make an impact? Responsibilities * Responsible for loading and unloading baggage and other cargo as well as transporting these items to and from the aircraft, terminal, and bag room * Clean and service cabin interiors with equipment and supplies by reaching, bending and twisting in confined spaces * Hand clean the interior of aircraft including meal trays, lavatories, overhead storage bins and buffets * Use powered equipment, such as cargoveyors, industrial tractors, forklifts, and motor scooters * Will also manually operate equipment such as hand trucks, lavatory service carts, cargo and baggage carts * Responsible for specialized cleaning fluids and equipment; hand tools such as pliers, screwdrivers for aircraft recouping; uses baggage and cargo scales * Responsible for de-icing aircrafts and for pushing out/towing aircraft and related guideman functions * De-ice aircraft following specific procedures during inclement weather; may be required to work at heights while de-icing aircraft * Clerks will handle all responsibilities in a safe and timely manner to ensure all bags, cargo, passengers, and planes are loaded and unloaded properly for all arrivals and departures Qualifications Who are we looking for? Requirements * Must be 18 years of age or older * High School diploma or GED equivalent required * Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role * Must be able to work a schedule during overnight hours, including overnight hours on holidays and weekends * Must be willing and able to lift bags and other items weighing up to 75 lbs. * Must be willing and able to work outside in variable weather conditions * Must enjoy working under deadlines, working a physical job outdoors, and have an interest in the airline industry * Must be able to read, write, fluently speak, and understand the English language * Authorized to work in the United States without sponsorship * Depending on airport authority requirements in the location where the position is based, Naturalized U.S. citizens may be required to provide a valid U.S. passport and naturalization certificate as part of the hiring and verification process Additional Position Details * All Fleet Service Clerk wages are governed by the contract agreed upon between Envoy and the Transport Workers Union (TWU). * The Company will pay fifty percent (50%) for the new hire employee's first basic uniform set and the employee will pay fifty percent (50%) unless prohibited by local or state law. * In locations handling US mail, must be able to pass a US Postal Service background check. Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
    $16 hourly Auto-Apply 18d ago
  • Ramp Lead

    G2 Secure Staff 4.6company rating

    Miami, FL job

    Responsible for overseeing and assisting in providing ground support for inbound and outbound aircraft. Including baggage handling, mail and freight handling, aircraft servicing, driving motorized equipment, and cleaning of aircraft interiors. QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent. 2. Computer experience preferred. 3. Previous customer service experience preferred. 4. Must be 18 years of age or older. 5. Must have reliable telephone and transportation. 6. Must have valid driver's license. B. PERSONAL AND PHYSICAL REQUIREMENTS 1. Treat all information as confidential. 2. Possess the tact to deal with all levels of situations, client representatives, employees and the public. 3. Must be able to read, write, understand and carry out instructions in English. 4. Ability to communicate in English clearly and concisely verbally and in written form. 5. Must be detail-oriented and perform with minimal supervision. 6. Must be able to handle multiple situations simultaneously. 7. Must have excellent radio/telephone skills. 8. Must be able to lift, stoop, squat, push, stand and/or bend throughout the shift. 9. Must be able to do repeated heavy lifting (up to 70 lbs.) for extended periods of time on a regular basis. 10. Must be able to sit, stand, lift, and/or bend throughout shift. 11. Must be willing and able to work in a variety of climatic conditions to include extreme heat and cold (over 100 to below 0), including high winds, rain, ice and snow. 12. Must pass pre-employment and random drug tests. 13. Must pass a Criminal Background check. 14. Must be willing and able to cope with a variety of non-routine situations to include, but not limited to, early/late flights, weather and mechanical delays, passenger assistance including accommodation/re-accommodation. 15. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS). 16. Must have clear driving record. PERFORMANCE RESPONSIBILITIES: 1. Handling and care of passenger baggage. Loading, unloading, transportation to and from various locations of the airport. 2. Handling and care of U.S. Mail, freight, express parcels. Loading, unloading, transportation to and from various locations of the airport. 3. All ground handling must be accomplished in accordance to customer and G2 specifications. 4. Must be safety oriented. Safety of personnel, passengers, equipment and aircraft is your number one priority at all times. 5. Operation of various aircraft servicing equipment to handle aircraft electrical, engine start, lavatories and water service, and deicing in some locations. 6. Provide safe guidance of aircraft to and from parked areas, taxiways and gate areas. Utilizing visual, hand, verbal and electronic communications. 7. Pushing or towing aircraft to and from designated locations on the airport. 8. Able to assist disabled passengers in and out of the aircraft. 9. Thorough cleaning of aircraft interiors, including turn and overnight as directed by company and/or client specifications and procedures. 10. Pull computer work assignments and provision aircraft as directed. 11. Pull assignments or work orders from computer, as needed. 12. Do all reports accurately and in a timely manner. 13. Must be familiar with all FAA/Airline/Company/Airport regulations. 14. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. 15. Project a positive image and respond to inquiries from clients, staff and public in a courteous manner. 16. Attend meetings and inservices as required. 17. Utilize appropriate communications channels and maintain records, reports and files as required. 18. Must be attired in proper uniform and protective gear as directed by company officials and identification must always be visible. 19. Adhere to company policies and procedures and participate in achievement of company objectives. 20. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. 21. Perform other duties as requested.
    $21k-28k yearly est. 32d ago
  • Duty Manager

    G2 Secure Staff 4.6company rating

    Miami, FL job

    JOB SPECIFICATIONS: * Manage the day-to-day operations with primary responsibility over scheduling/staffing, managing daily budgeted hours, and limiting overtime of the operation. * Train/retrain all personnel in airline/airport procedures, safety procedures, and company policies. * Responsible for the scheduling of all airport employees insuring adequate coverage. * Maintain good employee relations. Handle employee problems in an efficient and effective manner. * Client Relations -- Effectively communicate with senior airline management and project a positive image in responding to inquiries from airlines, staff and the public. * Adhere to company policies and procedures and participate in achievement of company objectives. * Perform other duties as requested. REQUIREMENTS: * Motivated leaders who are willing to roll-up their sleeves and work alongside the employees * 2 years of progressive management experience in a Customer Service environment preferred. * 2 years' experience & proven success in managing * Experience hiring, coaching counseling, staff planning, achieving budget goals * Must be available weekends/holidays * Operations, Airline or Hospitality experience required. * Working knowledge of financial reports and budgets * Excellent communication skills * Strong computer skills; Word, Excel, data entry skills * Flexibility, multitasking and experience working in a changing environment
    $28k-35k yearly est. 14d ago
  • Part-Time Customer Assistant Representative

    Envoy Air Inc. 4.0company rating

    Miami, FL job

    Envoy Airlines is a stable, secure, and fast-growing American Airlines Group company. You will be stimulated, challenged, and have the opportunity to develop your career. Come work for Envoy Air at the Miami International Airport, where you will join a team committed to providing outstanding service. PAY RATE: $13.81 / hr. Customer Assistance Representatives - Welcome customers and provide a high level of customer service to the traveling public by assisting passengers. Representatives offer assistance or seek out customers who may need assistance, i.e., large parties, passengers with disabilities, etc. and escort passengers to and from the terminal to the aircraft, handle the loading and unloading of baggage and providing assistance to disabled passengers or others needing special assistance. The terms and conditions of this position are covered by the CWA Collective Bargaining Agreement. Benefits and privileges * On-the-job paid training * Comprehensive health benefits * Flexible schedules * Free flights on American Airlines * 401K program * Other benefits include Employee Assistance Program, discounts on hotels, cars, cruises and more! Job Description * Provide a high level of customer service * Answer questions about flight schedules and general terminal access * Stand and walk for extended periods of time * Provide a wide variety of assistance to mobility impaired customers such as, pushing wheelchairs, transferring to/from aisle chairs to aircraft seats up or down Jet bridge * Escorts passengers from the terminal to and from aircraft ensuring a safe path at all times * On occasion it may be necessary to drive a golf cart or tugs in congested areas * Responsible to fill out passenger paperwork relating to unaccompanied minor passengers; on occasion, may be required to stay overnight escorting an unaccompanied minor passenger * Lift and carry heavy luggage weighing up to 100 pounds (some items may be heavier) * Monitoring airport activity and performing required security checks of aircraft post-arrival and pre-departure following established company, government and airport procedures * Assists with oversize and valet luggage to ensure bags and sporting items are tagged and routed to the correct destinations * Ensures unattended aircraft are secure and performs security checks on all international arrivals, international departures and remain overnight (RON) aircraft * Ensures the correct loading of the aircraft, maintains accurate logs and records made manually or by input into a computerized system * Remove unclaimed bags from carousel * Stack unclaimed items onto baggage carts and into storage racks/shelves in secured areas * Work shifts that include irregular and/or extended hours, weekends and holidays * Possibly performing additional related duties as deemed operationally necessary by management in with the collective bargaining agreement (CWA) Requirements * Must be a least 18 years of age * Must possess at least one form of TSA-acceptable identification for business travel purposes. * High school diploma or GED or international equivalent * Good communication skills * Authorized to work in the United States without sponsorship * Depending on airport authority requirements in the location where the position is based, Naturalized U.S. citizens may be required to provide a valid U.S. passport and naturalization certificate as part of the hiring and verification process. * Must be able to read, write, fluently speak, and understand the English language * Willing and able to lift and push items weighing up to 100 lbs (some items may be heavier) * Must be flexible to work rotating shifts including days, nights, weekends, holidays, and rotating days off and to work additional hours without notice based on operational needs * Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements * Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable * Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable Please click on the link for more insight into Envoy Air: Envoy Job Videos Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment #EnvoyHubH
    $13.8 hourly Auto-Apply 18d ago
  • Ground Support Equipment Mechanic

    Menzies Aviation 3.8company rating

    Menzies Aviation job in Fort Lauderdale, FL

    Main accountabilities include: * Inspect and identify defective or broken parts on vehicles as well as make repairs to gas/diesel engines, hydraulic, electrical, fueling and mechanical systems. * Perform monthly, quarterly, and annual quality control checks on the refueling equipment. * Maintain records relating to maintenance. * Drive and operate refueling equipment vehicles. * Ensure our aircraft services team can operate effectively by providing proper preventative care to equipment and timely repairs to broken equipment. * Maintain a safe and secure work environment, in accordance with local health, safety, and security policies and procedures. * Assuring a clean and safe working environment * Other duties and tasks as required. Safety, Security and Compliance All employees have a responsibility and duty whilst at work to: * Take reasonable care for the health and safety of themselves and of others who may be affected by their actions or omissions whilst at work. * Fully versed on International Aviation Safety and Security standards and passionate about promoting them within the organization. * Co-operate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company. * Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, safety, or welfare reasons. * Inform their manager / supervisor of any work situation, equipment or activity that represents a serious or immediate danger to health and safety. * Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in this manual. * Carry out work in accordance with information and training provided and any specific workplace health and safety rules or procedures. * Fully understand the company health and safety policy. * Attend training courses as may be arranged by the Company. Qualifications and Experience * 3 to 5 years mechanical experience * Must be 18 years of age. * Must possess valid driver's license. * Must pass pre-employment drug screen. * Ability to proficiently read, write and speak English. * Must be comfortable lifting/moving 70lbs. * Must be available and flexible to work variable shifts including weekends and holidays. * Must be comfortable working in all weather conditions. * Must pass background check and obtain Custom seal. * Must be able to obtain and maintain all required Airports and Custom badges/seals. * Must have a High School Diploma or General Education Degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience.
    $37k-48k yearly est. 26d ago
  • Passenger Assistance Lead Agent

    G2 Secure Staff 4.6company rating

    Fort Lauderdale, FL job

    Responsible for the day-to-day activities of specific operation including staff, scheduling time sheets and reporting to clients. QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent. 2. Some supervisory/management in shift work environment experience necessary. 3. Must have proven previous supervisor/management exp. 4. Verbal and written communications skills 5. Must be 18 years of age or older. 6. Must have reliable telephone and transportation. B. PERSONAL AND PHYSICAL REQUIREMENTS 1. Treat all information as confidential. 2. Possess the tact to deal with all levels of situations, client representatives, employees and the public. 3. Must be able to sit, stand, lift, and/or bend throughout shift. 4. Must pass pre-employment and random drug tests. 5. Must complete a criminal background check. 6. Must be able to read, understand and carry out instructions in English. 7. Must meet necessary requirements to obtain a security sensitive identification badge. 8. Must be able to verbally direct in English. 9. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS). 10. Be able to resolve problem situations with passengers when necessary. PERFORMANCE RESPONSIBILITIES: 1. Must be able to perform all duties of subordinate employees when necessary. 2. Must be familiar with all pertinent regulations. (Company/Client/Government Agencies) 3. Schedule personnel daily and furnish copy to General/Ops or Account Manager. 4. Monitor employee activity and makes adjustments as needed, 5. Make sure employee follow all regulations/procedures. 6. Check In/Out sheets to insure all employees have logged in times correctly. 7. Deals courteously and tactfully with fellow employees. 8. Communicate effectively with fellow employees and client representatives. 9. Make recommendations to General Manager and/or Ops Manager regarding personnel performance. 10. Communicate safety hazards and equipment problems to General Manager/Ops Manager or Account Manager. 11. Make sure state licenses and training records are current. 12. On call 24 hours per day. 13. Report inquiries and other major incidents to General Manger/Ops Manager or Account Manager. 14. Respond to inquiries from client, staff, and passengers in a courteous manner. 15. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. 16. Project a positive image and respond to inquiries from clients, staff and public in a courteous manner. 17. Attend meetings and inservices as required. 18. Utilize appropriate communications channels and maintain records, reports and files as required. 19. Must be in proper uniform or business attire as directed by company officials. Identification badges must always be visible. 20. Adhere to company policies and procedures and participate in achievement of company objectives. 21. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. 22. Perform quality assurance service audits as directed to conform to client's specifications and/or procedures. 23. Perform other duties as requested.
    $27k-34k yearly est. 32d ago
  • Airport Ramp Duty Manager

    Menzies Aviation Careers 3.8company rating

    Menzies Aviation Careers job in Fort Lauderdale, FL

    Opportunity We have an amazing opportunity to join our fantastic Menzies Aviation team to manage Airport Ramp operation at our station in Fort Lauderdale, Florida. We are looking for an experienced Airport Ramp Duty Manager who has a genuine passion for looking after their people. We are looking for someone who has a proven track record in managing a business unit, is fully conversant with airline ground handling procedures, aviation safety and security procedures. If you love being in the heart of the operation and are ready to embrace the fast-paced environment of Aviation, then please read on! Key responsibilities We believe a happy workforce is a safe workforce, our people are the heart of our business. Utilizing your leadership skills, you will build, inspire, and develop your team to deliver the best service for our customers. You must be present with your team and be a fantastic communicator. You will draw on your operational experience to ensure all standards, especially safety and security, are adhered to in our fast-paced environment. You'll be financially astute, a strategic thinker and enjoy building positive working relationships with everyone around you including other airport teams and customers. Following safety, security, and airline-specific procedures, you'll put our people, our customers - and their customers, at the heart of everything you do. What is in it for you? Firstly, you will be working for the worlds' largest aviation services provider (by number of countries) and with some of the most prestigious airlines in the industry. You will have the opportunity to shape and develop the team around you, ensuring you have the best team of experts in their field. In addition, we'll offer travel concessions, medical and dental benefits, company matched Registered Retirement Saving Plan (RRSP) contribution, industry leading terms and conditions and full support and training throughout your career journey with us. What's next? If all of the above has got you excited and you want to join Menzies Aviation, please hit the apply button! About Us…. People. Passion. Pride. This is what has driven our teams since 1833. We have been evolving as business since 1833 and have developed to become a critical partner in the global aviation industry, providing air cargo services, fuel services and ground services at airports on six continents. That's the big picture - but at the heart of our business is our people. Whether serving customers landside or airside, above or below the wing, we're passionate about what we do and take great pride in delivering the best service for our customers. Safety and security are our highest priority. We have a duty of care to look after each other, our customers, and their customers. Not only that but we truly care about the communities where will live and operate. For Further Information See Job Description Below ****************************************************************************** Ramp Duty Manager Reports to: Operations Manager Location: Fort Lauderdale, FL |FLL Overview The Ramp Duty Manager will be directly responsible for overseeing ramp supervisors on their shift. The Ramp Duty Manager will take accountability for safety, resource management, operation standards, policy implementation, and client relations. Main accountabilities include: Full accountability to the Ramp Manager for Health & Safety issues, operational and financial performance of their shift. Planning resource allocation in each business unit for their shift. Routine liaison with customer representatives. Liaison with internal and external customers and agencies. Producing routine reports. Supporting the development of the business units with accurate and timely project work. Ensuring compliance with all internal and external operational and administrative requirements. Planning resource allocation in each business unit for their shift. Perform as a mentor to other employees. Required to attend the mandatory training imposed by the Company and Airlines as per job role. Provide training to employees in accordance with Company and Airline standards. Complete investigations and report compliance to the Sr. Management Team. Handling of all employee related issues, focusing on improving performance, professional conduct and ensuring attendance reliability. Duties as assigned. Safety, Security and Compliance All employees have a responsibility and duty whilst at work to: Take reasonable care for the health and safety of themselves and of others who may be affected by their actions or omissions whilst at work. Fully versed on International Aviation Safety and Security standards and passionate about promoting them within the organization. Co-operate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company. Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, safety, or welfare reasons. Inform their manager / supervisor of any work situation, equipment or activity that represents a serious or immediate danger to health and safety. Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in this manual. Carry out work in accordance with information and training provided and any specific workplace health and safety rules or procedures. Fully understand the company health and safety policy. Qualifications and Experience Must be at least 18 years of age. Must pass pre-employment drug screen. Must have current valid US driver's license. Ability to proficiently read, write and speak English. Excellent communication skills. Must excel in time management skills and require minimal supervision. Able to stand for long periods of time. Must be comfortable lifting 70lbs. Must pass FBI background check and obtain US Customs seal. Must be available and flexible to work variable shifts including weekends and holidays. Management experience in the Airport Ground Handling business. Advanced Computer Skills Required. A proven track record in managing a business unit. Possess 3-5 years of aviation industry experience with sound knowledge of passenger operations and procedures. Organizing and planning skills, with the ability and initiative to react effectively and quickly to unexpected circumstances. A working knowledge of GSE maintenance issues. Understanding of the wider airport operational environment. Experience and understanding of the commercial issues in aviation.
    $29k-40k yearly est. 9d ago
  • Project Manager, IT and Systems - Americas

    Menzies Aviation 3.8company rating

    Menzies Aviation job in Fort Lauderdale, FL

    Salary: Commensurate with skills and experience Reports to: SVP Systems & Organizational Change, Americas People. Passion. Pride. This is what has driven our teams since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering timecritical logistics services at over 350 locations in 65 countries, across 6 continents. But at the heart of our business is our people. Role Purpose A structured and proactive Project Manager to support the delivery of systems and IT projects, as well as organisational change initiatives across Americas. This role will coordinate projects, ensuring alignment, timely execution, and structured delivery. In addition, the Project Manager will act as the key coordination point for global initiatives driven by the Central IT PMO, supporting their effective deployment and integration within the Americas region. This includes aligning regional activities with global milestones, managing local dependencies, and ensuring two-way communication and timely reporting between central and regional project teams. The Project Manager will manage a diverse and evolving portfolio of high-impact initiatives, ensuring that milestones are achieved, risks are managed, and stakeholders are informed and engaged. This role is critical to enabling timely delivery, managing cross-functional dependencies, and ensuring stakeholders are informed and engaged. The ideal candidate will be proactive in driving action, not just tracking it - someone who builds strong relationships, creates accountability, and keeps momentum across all layers of the organization. Main Accountabilities Project Planning & Coordination Develop and maintain structured project plans, timelines, and milestone trackers across the Americas Organisational Change, Systems, and IT Portfolio. Coordinate the effective regional execution of global initiatives, working closely with the Central IT PMO to ensure alignment of governance, deliverables, timelines, and resource planning. Manage interdependencies across projects, functions, and regions - escalating blockers or conflicts early. Apply structured thinking to organize complex project scopes into clearly defined and manageable phases. Project Monitoring, Reporting & Communication Track progress against milestones, deliverables, and timelines across multiple concurrent initiatives. Produce clear, structured weekly and monthly project updates, ensuring leadership has an accurate and actionable view of status, risks, and next steps. Maintain robust project documentation, including RAID logs (Risks, Assumptions, Issues, Dependencies), decision trackers, and lessons learned. Consolidate input from multiple project streams (e.g. systems, IT infrastructure, change initiatives) into concise, decision-ready summaries for senior stakeholders. Stakeholder Engagement Facilitate project meetings, working groups, and steering committees with internal and external stakeholders across Europe and central/global teams. Prepare professional and structured meeting materials: agendas, slide decks, minutes, and action logs. Drive people to action by following up assertively, building rapport, and ensuring commitments are delivered - not just requested. Be an activator, not just a coordinator - using influence, clarity, and persistence to keep people aligned and projects moving forward Act as a bridge between strategy and execution, ensuring stakeholders remain informed, aligned, and engaged throughout the project lifecycle. Portfolio Oversight & Integration Maintain a consolidated portfolio view across all active projects from the Organizational Change, Systems, and IT domains. Identify portfolio-level risks, dependencies, and resource constraints, and propose mitigations or reprioritisations where necessary. Standardise project tracking and reporting practices across the Europe region, in alignment with global PMO frameworks where applicable. Ensure that European project needs, constraints, and timelines are clearly represented in global programme forums. Collaboration with Technical & Design Teams Work closely with the Business Process Owners, System Owners and Integration Leads to translate process/system designs into executable project workstreams. Collaborate with technical teams (IT, integration, data, security) to ensure timely and accurate delivery of system configurations, interfaces, and infrastructure components. Provide project structure and rhythm that enables experts to focus on problem-solving while keeping overall delivery on track. Help synthesize technical input into clear summaries suitable for leadership and steering committees. Safety, Security, Wellbeing and Compliance: ALL employees have a responsibility and duty whilst at work to: * Take reasonable care for the health, wellbeing, safety and security of themselves and of others who may be affected by their actions or omissions whilst at work. * Comply with the company drugs and alcohol policy and understand our commitment to a 'Zero Tolerance' attitude towards drugs, alcohol and psychoactive substances. * Co-operate with their manager / supervisor in order to allow them to perform or comply with any legal requirements imposed on the company. * Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security or welfare reasons. * Inform their manager / supervisor of any work situation, equipment or activity that represents a serious or immediate danger to health, wellbeing, safety and security. * Report any hazards, near misses, incidents, accidents or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in the HSE and Security manuals. * Carry out work in accordance with information and training provided and any specific health, wellbeing, safety and security rules or procedures. * Fully understand the Company Health & Safety and Security policies. * Attend training courses as may be arranged by the Company Ideal Candidate Profile Skills & Competencies Excellent project management capabilities across both technical (IT/systems) and business transformation contexts. Strong structured thinking with the ability to simplify complexity into clear plans, timelines, and summaries. Skilled in stakeholder communication; able to create concise and compelling summaries and dashboards for senior leadership. Not just organised, but highly proactive and people-driven - follows up assertively, builds momentum, and doesn't accept silence as an answer. Engaging and action-oriented, able to get busy stakeholders to deliver, even when priorities shift or communication is challenging. Proficient in Microsoft 365 tools: Project, Planner, Loop, Excel, Teams, PowerPoint, OneNote. Familiarity with standard project management frameworks (Agile, Waterfall, Hybrid). Able to manage multiple concurrent initiatives and shifting priorities with calm and structure. Working Style Highly organised, dependable, and detail oriented. Proactive, assertive, and focused on progress and accountability. Comfortable operating in matrixed, cross-regional environments. Able to work independently and collaboratively across business and technical functions. Professional in meetings and written communication; capable of running executive-level reviews. Experience Minimum 2-3 years of project or programme management experience. Demonstrated success delivering systems, IT, or organizational change projects in mid-to-large organizations. Experience working across multiple regions or countries. Exposure to global programme environments and PMO coordination is a plus. Formal PM certification (e.g. PMP, Prince2, Scrum Master) is an advantage but not required. Exposure to enterprise Portfolio Management products would be beneficial
    $62k-79k yearly est. 26d ago
  • Cabin Services Supervisor

    Menzies Aviation 3.8company rating

    Menzies Aviation job in Fort Lauderdale, FL

    What you will be doing Oversee and direct the basic and deep cleaning functions of all assigned commercial aircraft thoroughly and efficiently. Mentor, coach, train, and direct agents and leads. Ensure preparation of all cleaning supplies such as solvents, etc., for the cleaning of commercial aircraft as well as correct and conserve use of supplies. Ensure that all cleaning equipment is in working order and that all protective clothing is worn as instructed. Vacuum, sweep, dust, disinfect, and clean all areas of the aircraft. Ensure the replacement of blankets and pillows with clean ones based on individual customer request. Ensure that soiled linens are deposit into laundry bin. Ensure that all cleaning supplies and equipment are returned to designated storage area. Ensure daily planning of work assignment, lunches, and breaks. Communicate daily manpower to management. Liaise with appropriate airline representatives or airline operation. Inform management about delays, injuries, incident, overtime, or any other issues/problems. Ensure daily document filling and reporting. Conduct security searches, test, and audits. Ensure Menzies Aviation uniform standard and conduct is being followed. Safety, Security, Wellbeing and Compliance: You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy. What we are looking for: Must be 18 years of age or older Possess and maintain valid US driver's license Must be able to pass all pre-employment testing to include drug testing and a physical Ability to proficiently read, write and speak English Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Must be comfortable lifting 70 lbs repetitively Must be able to obtain and maintain all required Airports and Custom badges/seals Must be available and flexible to work variable shifts including weekends and holidays The job is done both in and outdoors which will require you to work in all weather conditions Must have high school diploma, GED, or equivalent work experience. Prior supervision and cabin cleaning experience a plus. Previous cabin cleaning experience preferred Diversity Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential. Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider. As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.
    $32k-42k yearly est. 12d ago
  • HR Specialist - Bilingual English/Spanish

    Menzies Aviation Careers 3.8company rating

    Menzies Aviation Careers job in Miami, FL

    The HR Specialist will be responsible for working closely with Human Resources Manager in supporting the HR function in their assigned geographic location. The HR Specialist performs human resources-related duties at the professional level and may carry out responsibilities in some or all of the following functional areas: benefits administration, employee relations, training, performance management, on-boarding, policy implementation, recruitment/employment, affirmative action and employment law compliance. This position will also support the Human Resources Department by assisting with the administration of various HR programs, performing clerical and administrative duties, maintaining employee records. Additionally, it will assist in promoting positive relationships between employees and management and must be able to maintain a high level of confidentiality. This position requires an extremely perceptive person who is capable of relating to individuals at all levels within the organization. The Specialist must be sensitive to corporate needs, employee goodwill and the business needs. Schedule: Monday through Friday 8:00am - 5:00pm Pay: $23.00/hour Primary accountabilities and duties: Assists in the administration of various human resource functions and regulatory compliance for the assigned geographic location(s); assists in the interpretation and implementation of personnel policies and procedures. Partners with employees and management to communicate various human resource policies, procedures, laws, standards and other government regulations. Maintains all employee and applicant documentation as dictated by company and/or governing agencies ensuring full compliance. Maintains working relationship with union officials and adheres to terms of labor contract by monitoring day-to-day implementation of policies concerning wages, hours and working conditions. Assists in investigating, answering and settling grievances, by arranging and scheduling grievance hearings between union personnel, supervisor and the management team. May review benefits with employees and processes enrollment, cancellation or changes. May assist in the organization and communication of the annual open enrollment and election process. May assist in the recruitment effort for all exempt and nonexempt personnel and temporary employees; conducts new-employee orientations; and assists in the writing and placement of advertisements. Assist with and/or coordinate the internal job posting program. Reviews applications and interviews applicants to match experience with specific job-related requirements. Submit the online applicant investigation requests and assist with new employee background checks. May assist in responding to employee relation issues such as employee complaints, harassment allegations and civil rights complaints. Handles employee relations counseling, outplacement counseling and exit interviewing. Acts as an employee relations specialist. Manages and tracks all employee disciplinary action. Coaches, counsels and guides managers before executing employee disciplinary actions. Distributes and monitors employee performance evaluations and ensures they are done in a timely manner (i.e., three months, six months, one year and yearly thereafter). Facilitates or provides training (including new hire orientation) to the workforce. Maintains human resource information system records and compiles reports from the database as needed. Maintains employee personnel files. Update HRIS database records and process paperwork for new hires, terminations and other status changes. Updates, monitors and maintains eligible salary adjustments/increases based on three- and six-month and one-year evaluations. Coordinates Human Resource functions such as company social activities, management luncheons, and charitable programs; maintain company electronic bulletin board, employee retirement functions and all employee recognition programs. May Process FMLA, Leave of Absence and/or STD paperwork. Participates in administrative staff meetings and attends other meetings and seminars. Maintains, updates and distributes company organization charts and the employee directory. Recommends new approaches, policies and procedures to continually improve efficiency of the department and services performed. Must be familiar with company policy and CB agreements as applicable. Assists with various research projects and/or special projects. Performs other related duties as required and assigned. Qualifications: Must be a team player, ability to work under pressure, have a professional image and be able to resolve problems and conflicts. Excellent communications skills such as writing, listening and customer service skills. Previous experience with Internet and MS Office Skills, including MS Word and MS Excel required. Bachelor's Degree preferred or 2-4 years of previous HR experience required. PHR Certification is a plus. 2 to 4 years of HR experience aviation experience a plus. Ability to work independently without direct supervision is essential. Ability to handle multiple tasks at the same time. Ability to lift up to 35lbs.
    $23 hourly 60d+ ago
  • Ramp Agent position PART TIME/SEASONAL $17.80/hr

    Menzies Aviation Careers 3.8company rating

    Menzies Aviation Careers job in Fort Lauderdale, FL

    ***INTERVIEWS THAT ARE CONDUCTED ARE SUBJECT TO IMMEDIATE HIRE IF OFFERED!!! BRING 3 OF THE FOLLOWING DOCUMENTS FOR HIRING PURPOSES: Please bring three forms of ID from the following list: FL Driver's License (NEEDS TO BE VALID) Social Security Card AND US Passport or Birth Certificate Work Permit or Permanent Resident Card Position Requirements: Heavy lifting, pushing, pulling, bending, stretching, and frequent kneeling Ability to work in varying weather conditions and adapt to changing tasks Strong attention to detail and safety awareness Essential Duties and Responsibilities: Comfortably and continuously lift/move 70 lbs. of cargo and baggage on and off aircraft and transport it between aircraft, airport terminals and air cargo facilities. Frequent bending, stretching push/pulling, stacking and kneeling in small, confined locations. Operate motorized equipment. Read and interpret aircraft weight and balance loading instructions, hazardous material identification labels, aircraft loading manifests, and baggage and cargo routing tags. Performs other duties as assigned. Qualifications: Must be at least 18 years of age Must have high school diploma, GED or six months prior ramp agent work experience Must be able to pass all pre-employment testing, including a drug test Capable of safely lifting up to 70 lbs. continuously Must be able to proficiently speak, read, and write in English proficiently Must have current driver's license with no violations over the past 5 years Must be available and flexible to work variable shifts including overtime, weekends and holidays Work is done primarily outdoors. Must be comfortable working in all weather conditions Must be able to obtain and maintain all required Airports and Custom badges/seals Prior Ramp experience a plus Benefits Advancement Opportunities Health Plans through Maritain Health that offer a variety of coverage Dental Plans through Delta Dental Vision Insurance Plan through Met Life Vision Paid Vacation / Sick (fulltime employees) Critical Illness Coverage Plan Hospital Indemnity Coverage Plan Voluntary Life and AD&D Insurance 401K Savings Plan Employee Assistance Program Prepaid Legal Coverage Plan Identity Theft Protection Plan Pet Discount Coverage and Pet Insurance Plan
    $21k-28k yearly est. 9d ago

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