Support Specialist jobs at Merakey - 798 jobs

Family Advocate - Bi-Lingual Mandarin/Cantonese Reports to: Program Director Status: Part Time Hours/Schedule: Monday - Friday Afternoons and Evenings up to 25 hours per week between 1:00pm and 7:00pm Salary Range: $25.00 per hour - $25.00 per hour A Family Enrichment Center (FEC) is a family-centered, place-based primary prevention approach, where all members of the community have access to and may benefit from both structured or spontaneous activities and events (called “offerings”) that strengthen family protective factors to increase child and family well‑being and promote stability. FEC offerings are available to everyone, regardless of current or past child welfare involvement. The goal of the Family Enrichment Center (FEC) is to enhance child and family well‑being by providing access and support to enable the strengthening of family protective factors inherent in its residents and community by building mutual community connections, capacity, and resilience. In partnership with FEC staff, families will drive the planning, development, and sustainable co‑ownership of the centers. Families who participate in the FEC programming will be encouraged to share their expertise by volunteering at the center and given meaningful opportunities to engage with neighbors and peers. The goal of the FEC is to strengthen families' protective factors and build community connections, capacity, and resilience. Position Summary The Family Advocate is responsible for contributing to the day‑to‑day operation of the FEC including building connections with other staff, residents, and community partners; co‑designing and delivering relevant programming and activities (offerings); providing advocacy and making referrals for participants; and creating a warm and inviting gathering place for families and individuals using the protective factors model to support community resilience. Responsibilities Coordinate meetings, provide support, and collaborate with a team of local parents, subject experts, and other residents to deliver monthly events and activities (offerings) held at the FEC. Foster a culture of respect built on the belief that families and communities possess the inherent strengths and knowledge needed to succeed given the right access to opportunities and support. Provide advocacy, outreach, and referrals to connect participants to service providers and other programs that have resources to offer. Engage groups of local community members of all ages and guide them through the co‑designed activities and programming of the FEC. Manage enrollment and attendance at offerings and events. Care for and attend to the physical space of the FEC program to ensure it is safe, welcoming, organized, and appealing to participants and community members. Handle inventory and ordering/purchasing responsibilities to keep the site running and ensure needed food and supplies are stocked for offerings. Effectively utilize tracking and reporting mechanisms and accurately enter data and run reports in the FEC website and other agency databases as needed to obtain program‑level data, compiling statistical or written reports for agency and external stakeholders. Manage the FEC website to communicate with and engage members. Use Appreciative Inquiry and other strength‑based tools to engage community members in co‑designing offerings. Create monthly calendars, website content, and other outreach tools to promote and document offerings. Participate and engage with the FEC team in learning collaboratives facilitated by ACS with other FEC teams from across the city. Other duties as assigned. Qualifications Minimum qualifications include a bachelor's degree and three (3) years of professional experience; or a high school diploma and five (5) years of professional experience in community-driven programs working directly with children, youth, and families. Reside in or near the FEC community, or reside close enough to arrive promptly, in the event of an emergency. Bi‑Lingual either /Mandarin &/or Cantonese is required. Strong interpersonal skills and the ability to warmly connect with and engage children, youth, and adults individually and in groups. Strong verbal and written communication skills. Familiar with the community and its assets and resources, such as other programs, services, supports, local civic groups, and community leaders. Experience in developing and running a group, a club, or coaching a team preferred. Experience caring for children (as a parent, guardian, relative, neighbor, or babysitter) preferred. Ability to perform multiple tasks effectively in a fast‑paced, challenging, and constantly changing environment. Must have a commitment to work from a trauma‑informed, strength‑based, youth and family development perspective. Must be able to work a flexible schedule including evenings and weekends, attending community events as needed. BCS is an Equal Opportunity Employer. Auxiliary aids and services are available upon request to individuals with disabilities. #J-18808-Ljbffr

A community service organization in New York seeks a Family Advocate who will support family engagement and provide advocacy within the Family Enrichment Center. This part-time role requires a bachelor's degree or extensive experience in community programs, along with bi-lingual skills in Mandarin and/or Cantonese. The ideal candidate will coordinate events, manage participant relationships, and foster connections to community resources. Flexible hours are necessary, including evenings and weekends. #J-18808-Ljbffr

*** 100% on-site in Bellefonte, PA to start. LOCAL to Centre County PA Candidates Only - No Relocation Allowed. Candidate is responsible for travel cost to report on-site. All remote work muse be completed in the United States. *** **Candidate must work EST Business Hours. ** Our direct client has an opening for a Technical Support Specialist position # 764156. This position is for 6+ months, with option of extension, and will be worked 100% on-site in Bellefonte, PA. - Local to Centre County PA Candidates only. (must work EST business hours). If you are interested, please submit the following: YOUR CURRENT RESUME YOUR HOURLY RATE Below is the job description - Resumes due ASAP - Description: The client is seeking a System Administrator 2 to provide tier 1 and 2 helpdesk support. Onsite work will be located at the agency's Centre County Regional Office: 595 E. Rolling Ridge Dr. Bellefonte Pa. 16823 The successful applicant must be capable of meeting or exceeding challenging deadlines while performing daily duties that will include: ·Provide Tier 1 and Tier 2 helpdesk support. Support will include hands-on, telephone, and remote support for local and field staff. ·Configure and install personal computers, laptops, and tablets. ·Install approved peripheral hardware to include both networked and local printers, multi-function devices and agency specific hardware. ·Monitors and respond to user created ticket via the agency helpdesk system. ·Provide basic hardware and software training to users related to desktop use and accessing network resources. ·Work towards departmental and project deadlines. ·Document and present recommendations for issue/risk remediation to team leads and managers. ·Other duties as assigned. Requirements: Microsoft Windows 11 - 2+ years Microsoft Windows Server 2019 / 2022 - 1+ year Microsoft Active Directory - 1+ year Microsoft Office 365 - 1+ year Microsoft Endpoint Configuration Manager - 1+ year (desired) By replying to this job advertisement, I agree I want to receive additional job advertisements from FHR, including email, phone and mail to the contact information I am submitting. I consent to FHR, its affiliates, third parties and partners processing my personal data for these purposes and as described in the Privacy Policy. I understand that I can withdraw my consent at anytime.

IT Support-Help Desk Analyst responsible for company-wide end-user support of Hardware, Software, Mobile devices, and PC refresh. Duties include investigating, researching, troubleshooting, and escalating issues in a timely and appropriate manner. Minimum six months to three years of HelpDesk/IT Support or Internship in the IT Support arena Windows, PC refresh exp, Active Directory, and hands-on exp supporting mobile devices. Troubleshooting hardware devices(keyboards/mouse) Must be on-site 5 days a week, with the potential of a hybrid schedule after 3 months of training. Additional Information All your information will be kept confidential according to EEO guidelines.

The Underwriting Support Specialist I primarily performs review and entry of new business submissions, as well as provides assistance to the underwriting support services staff to promote timely renewal preparation and policy and endorsement issuance. Reviews, updates and distributes incoming bureau experience modification worksheets. RESPONSIBILITIES/TASKS: Reviews and enters new business submissions: Retrieves incoming submissions from UH Submissions email mailbox. Retrieves incoming Loss Control Analysis requests Checks reservation system for prior receipt of submission. Enters account information, including names, addresses, FEIN, agency and effective date. Enters classifications, payroll and experience mod to rate submission. Consults loss control maps for appropriate system entry of loss control zone. Reviews three-year evaluation of past loss experience noting source and trends, body part, length of service, age of EE, location/department and identifying large losses Completes analysis and files into the Duck system to assign to Loss Control Department Files submission correspondence on OnBase. Communicates completed submission and/or submission issues to underwriters. Handles endorsement transactions for LWMMI accounts per underwriter instructions Handles all new business issues and renewals for LWMMI account per underwriter instructions Reviews, updates and distributes bureau experience modification worksheets: Accesses bureau systems to retrieve worksheets. Compares worksheet experience mod date and factor with experience mod factor and dates in Diamond and updates if appropriate. Distributes mod worksheets to appropriate to support staff. Files experience mod worksheets and corresponding written communication on OnBase. Exports all Account Current Agency Bills and email direct to Agency contacts Assists in new business, renewal, endorsement and cancellation data entry and policy issuance as needed to provide support to the underwriting support services team. Assists in preparing meeting materials for monthly renewal meetings. Assists in other areas of processing as requested. This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required. EMPLOYMENT QUALIFICATIONS: EDUCATION: High school diploma or G.E.D required. Additional college and/or insurance related course study desirable. Combinations of relevant education, certifications, and experience may be considered in lieu of a degree. Continuous learning, as defined by the Company's learning philosophy, is required. Certification or progress toward certification is highly preferred and encouraged. EXPERIENCE: Two years office or clerical support experience in an insurance environment Experience or previous knowledge of worker's Clerical experience in the workers' compensation line of business preferred. Completed relevant educational studies may be considered in lieu of experience. SKILLS/KNOWLEDGE/ABILITIES (SKA) REQUIRED: Ability to learn insurance practices/procedures. Excellent verbal and written communication Ability to organize daily work responsibilities and meet deadlines. Basic knowledge with insurance systems such as policy, billing and/or claims systems. Accurate math and data entry skills. Effective problem solving and attention to detail skills. Ability to work effectively both independently and as a team is essential. Knowledge of computers and standard software programs such as Microsoft Windows including spreadsheet applications and Microsoft Word. Excellent customer service skills WORKING CONDITIONS: Work is performed in an office setting with no unusual hazards. The qualifications listed above are intended to represent the minimum education, experience, skills, knowledge and ability levels associated with performing the duties and responsibilities contained in this job description. PAY RANGE: “Actual compensation decision relies on the consideration of internal equity, candidate's skills and professional experience, geographic location, market and other potential factors. It is not standard practice for an offer to be at or near the top of the range, and therefore a reasonable estimate for this role is between $33,900 and $64,200.” We are an Equal Opportunity Employer. We will not tolerate discrimination or harassment in any form. Candidates for the position stated above are hired on an "at will" basis. Nothing herein is intended to create a contract. #LI-CH1 #CIG

People Development Support Specialist and Facilitator (E6075) - 250387: KNW-B30 Description Job Summary The People Development & Learning team is hiring a Support Specialist & Facilitator to play a key role in delivering high-quality, best-in-class learning experiences across our organization. This role will use our Absorb LMS and support the future migration to a new LMS. This candidate will support the full lifecycle of learning programs-from marketing & communications to facilitation and logistics to participant engagement. The ideal candidate combines strong project/time management, instructional design, and learning technology expertise with a passion for enhancing employee growth and performance. This candidate must be a self-starter who can think strategically when completing every task or project. Key ResponsibilitiesSupport the management of the Learning Management System (LMS), ensuring accurate learning objectives, course setup, reporting, user management, and system optimization. Support monthly marketing and communication practices. Support logistics for in-person, hybrid, and virtual learning programs (scheduling, materials, communications, rosters, evaluations, meals). Coordinate across internal teams and external vendors to ensure seamless execution of learning initiatives. Create and manage purchase orders (POs), track budgets, and manage vendor relationships and contracts. Apply instructional design methodologies to create engaging, effective learning experiences. Support program facilitators as a learning producer during virtual sessions (Zoom, Klaxoon, WebEx, GoogleMeet, MS Teams, etc. ). Create compelling PowerPoint decks, participant guides, and supporting visual documents Manage learner and participant inquiries, providing high-quality, timely support. Work with broader HR community to ensure alignment with them for New Hire Orientation. Develop promotional content and learning articles to drive awareness and engagement. Use Canva (or similar design tools) to create eye-catching marketing materials, newsletters, and program campaigns. Support the Director of Learning in various Ad-Hoc assignments Qualifications EducationBachelor's degree or equivalent experience Human Resources, Education, Organizational Development, Communications, or related field. Req Work Experience 5+ years of experience in Learning & Development, People Development, or similar roles. Req Proven experience managing LMS platforms. Experience with Absorb and Migration from one learning management system to another is a plus Req Advanced proficiency in Microsoft PowerPoint and Excel. Req Strong project management skills with the ability to manage multiple priorities and deadlines. Req Experience designing, producing, and facilitating learning programs (virtual and in-person). Req Excellent written and verbal communication skills with strong attention to detail. Req Analytical mindset with experience using learning and engagement data to drive insights. Req Experience with tools such as Articulate 360, Rise, Storyline, or Captivate. Pref Familiarity with HRIS and analytics tools (e. g. , Power BI, Tableau). Pref Background in vendor management and learning operations. Pref Certification in instructional design or learning technologies (ATD, CIPD, or similar) is a plus. Pref Experience with SharePoint, Google Suite of Tools- especially Google Calendar and Meet Pref Skills and Requirements Project and stakeholder management Instructional design and facilitation Data analysis and reporting Creative visual communication Learner-centric mindset Agility and problem-solving Collaboration and vendor management Strategic thinking Operate autonomously in fast fast-paced environment Other Requirements:As defined in IEEE Policies, individuals currently serving on an IEEE board or committee are not eligible to apply. PLEASE NOTE: This position is not budgeted for employer-sponsored immigration support, this includes all persons in F (both CPT and OPT), J, H, L, or O status. For information on work demands and conditions required for this position, please consult the reference document, ADA Requirements. This position is classified under Category II - Mobile Positions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. ===============================================Disclaimer: This is proprietary to IEEE. It outlines the general nature and key features performed by various positions that share the same job classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and qualifications required of all employees assigned to the job. Nothing in this job description restricts management's right to assign or re-assign duties to this job at any time due to reasonable accommodations or other business reasons. Min: $79,000. 00 Max: $99,000. 00 Job: Human Resources Primary Location: United States-New Jersey-Piscataway Schedule: Full-time Job Type: Regular Job Posting: Dec 22, 2025, 7:33:09 PM

The People Development & Learning team is hiring a Support Specialist & Facilitator to play a key role in delivering high-quality, best-in-class learning experiences across our organization. This role will use our Absorb LMS and support the future migration to a new LMS. This candidate will support the full lifecycle of learning programs-from marketing & communications to facilitation and logistics to participant engagement. The ideal candidate combines strong project/time management, instructional design, and learning technology expertise with a passion for enhancing employee growth and performance. This candidate must be a self-starter who can think strategically when completing every task or project. Key Responsibilities * Support the management of the Learning Management System (LMS), ensuring accurate learning objectives, course setup, reporting, user management, and system optimization. * Support monthly marketing and communication practices. * Support logistics for in-person, hybrid, and virtual learning programs (scheduling, materials, communications, rosters, evaluations, meals). * Coordinate across internal teams and external vendors to ensure seamless execution of learning initiatives. * Create and manage purchase orders (POs), track budgets, and manage vendor relationships and contracts. * Apply instructional design methodologies to create engaging, effective learning experiences. * Support program facilitators as a learning producer during virtual sessions (Zoom, Klaxoon, WebEx, GoogleMeet, MS Teams, etc.). * Create compelling PowerPoint decks, participant guides, and supporting visual documents * Manage learner and participant inquiries, providing high-quality, timely support. * Work with broader HR community to ensure alignment with them for New Hire Orientation. * Develop promotional content and learning articles to drive awareness and engagement. * Use Canva (or similar design tools) to create eye-catching marketing materials, newsletters, and program campaigns. * Support the Director of Learning in various Ad-Hoc assignments Education * Bachelor's degree or equivalent experience Human Resources, Education, Organizational Development, Communications, or related field. Req Work Experience * 5 years of experience in Learning & Development, People Development, or similar roles. Req * Proven experience managing LMS platforms. Experience with Absorb and Migration from one learning management system to another is a plus Req * Advanced proficiency in Microsoft PowerPoint and Excel. Req * Strong project management skills with the ability to manage multiple priorities and deadlines. Req * Experience designing, producing, and facilitating learning programs (virtual and in-person). Req * Excellent written and verbal communication skills with strong attention to detail. Req * Analytical mindset with experience using learning and engagement data to drive insights. Req * Experience with tools such as Articulate 360, Rise, Storyline, or Captivate. Pref * Familiarity with HRIS and analytics tools (e.g., Power BI, Tableau). Pref * Background in vendor management and learning operations. Pref * Certification in instructional design or learning technologies (ATD, CIPD, or similar) is a plus. Pref * Experience with SharePoint, Google Suite of Tools- especially Google Calendar and Meet Pref Skills and Requirements * Project and stakeholder management * Instructional design and facilitation * Data analysis and reporting * Creative visual communication * Learner-centric mindset * Agility and problem-solving * Collaboration and vendor management * Strategic thinking * Operate autonomously in fast fast-paced environment Other Requirements: As defined in IEEE Policies, individuals currently serving on an IEEE board or committee are not eligible to apply. PLEASE NOTE: This position is not budgeted for employer-sponsored immigration support, this includes all persons in F (both CPT and OPT), J, H, L, or O status. For information on work demands and conditions required for this position, please consult the reference document, ADA Requirements. This position is classified under Category II - Mobile Positions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. =============================================== Disclaimer: This is proprietary to IEEE. It outlines the general nature and key features performed by various positions that share the same job classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and qualifications required of all employees assigned to the job. Nothing in this job description restricts management's right to assign or re-assign duties to this job at any time due to reasonable accommodations or other business reasons.

Description & Responsibilities Working within the Women Against Abuse's (WAA) residential shelters and in coordination across various departments, Client Support Staff (CSS) establish, lead and nurture a welcoming, safe supportive trauma informed community environment for residents and their children, offering support, a space to relax and an opportunity to talk to residents along with providing informal support/resolving issues through listening, sharing, and identifying options. Providing tours and off-hour activities to clients based on interests and needs (movie/game night, holiday parties or events, etc.). Assisting new residents settling in and helping them with immediate needs (providing hygiene, basic living supplies, etc.) while maintaining the related inventory. What WAA Can Offer You and What You'll Love About WAA Annual Increases, Years of Service Recognition, EAP, Pay differential for agency observed holidays and declared inclement weather, PTO for Vacation, Personal, Holidays and accrual of Sick Days.The mission of WAA is to provide quality, compassionate and non-judgmental services in a manner that fosters self-respect and independence in persons experiencing intimate partner violence through advocacy and community education. WAA's Core Values are Safety, Empowerment, Strength, Hope, Respect, and Integrity and we are committed to a work environment built on honesty, transparency, teamwork, accountability, and a high level of professionalism Requirements A High School Diploma or the equivalent is required. At least one (1) year experience in an advocacy, crisis or shelter support position is required. The ability to read, write and comprehend English is required. Demonstrated ability to work effectively with a diverse population is required. Demonstrated ability to work effectively as a team member is required. Demonstrated commitment to service of others is required. Demonstrated proficiency in communication, both verbal and written, is required. Bilingualism is strongly preferred. Will be required to attend our Virtual Domestic Violence Advocate Paid Training, post hire (February 17 - March 5). Must provide Satisfactory Child Abuse, Criminal and FBI clearances. (Any expenses paid by employer) Women Against Abuse (WAA), a 501(c)3 nonprofit agency, is among the largest domestic violence agencies in the country and Philadelphia's leading domestic violence advocate and service provider. With over 170 staff, WAA serves two 100+ bed safe havens and 15 transitional housing apartments, legal services, hotline counseling, aftercare community-based services, prevention & education, and advocacy. Women Against Abuse is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, or any other protected characteristic as outlined by federal, state, or local law". Women Against Abuse's hiring decisions are based on merit, qualifications, and business needs.

About the Opportunity The Housing Support Specialist I is responsible for guiding youth on their path to independence through effective relationship building, coaching skill development, support with identifying and accessing resources and community supports, service coordination, and documentation of services provided. This position works with youth in transition from the of experience homelessness or are at imminent risk of homelessness. Core duties and responsibilities: Supporting, Supervising, and Counseling Youth Building relationships with youth to facilitate effective collaboration in developing the service plan and achieving progress towards obtaining permanent housing Providing supportive services for up to 7 residents Providing independent living skills coaching to a variety of marginalized populations, in order to prepare them for independent and stable housing Referring youth to community resources to build community connections Orienting youth to program Supporting youth through on call, 24/7 phone access; in person if needed. This includes serving after hours on a rotating basis in the DSS ILA Caseworker/Trainee role for crisis response only, which may involve crisis response for 17 year-olds and/or clients who are parenting their young children. Counseling youth in preparation for discharge Assessment of Needs; Planning and Coordinating Services

Key Account Support Specialist As a Key Account Support Specialist, you will play a pivotal role in driving client success. Your primary responsibilities will include directing client annual review process to customers. You will work closely with Key Account Managers (“KAMs”) to manage client business planning, forecasting, annual reviews, and joint business planning. You will leverage insights to develop category review presentations and promotional planning. In this role, you will also actively manage and develop strategic annual plans for clients. You're the expert within client systems and platforms. You will lead all issue resolution activities with client systems, identify all overspend and/or spending shortfalls, and work with relevant KAMs to resolve, using insights and data to recommend improvements. As a KASS, you're the expert for the client(s) products, brands, SKUs, pricing and promotional plans. You suggest strategic actions and guide client promo planning activities. Job Will Remain Open Until Filled Responsibilities The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Essential Responsibilities Revenue Budget Achievement • Research and implement effective strategies for clients so they can meet business objectives, including revenue and market share objectives • Make recommendations for how clients can achieve financial targets Analysis and Presentations • Analyze data to identify trends and recommend opportunities for improvement and reduce competitive threats • Develop and conduct negotiations to maximize profitability and maintain positive relationships • Build sales presentations for key clients and make client recommendations for customer presentations Client Key Performance Indicators Achievement • Analyze performance metrics of assigned clients and make recommendations for improvement • Recommend ways to improve business margin for clients and recommend action plans • Strategize on how to maximize marketing spend to achieve client's financial goals. • Review marketing schematics on behalf of customers, and coordinate closely with cross-functional stakeholders in our schematic, reset and retail departments Data Systems & Reporting • Drive cross-collaboration among all other internal teams • Analyze data reports to ensure financial performance meets forecasted targets • Drive alignment across KAMs, highlighting key opportunities and challenges and also suggesting resolutions to issues Supervisory Responsibilities Direct Reports - This position does not have supervisory responsibilities for direct reports Indirect Reports - Does not have direct reports, but may delegate work of others and provide guidance, direction and mentoring to indirect reports Minimum Qualifications Education Level: (Required): Bachelor's Degree or equivalent experience 1-3+ Years of experience with grocery operations, including promotional planning activities, systems experience preferred. Required Knowledge, Skills and Abilities • Strong presentation skills • Excellent interpersonal and organizational skills • Working knowledge of syndicated data • Proficiency in Microsoft Excel • Intermediate or advanced computer skills • Strong written communication and verbal communication skills • Conflict management skills • Demonstrated ability to provide cross-functional leadership • Well-organized, detail-oriented, and able to handle a fast-paced work environment • Flexible and adaptable, able to change and alter according to changes in projects or business environment • Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines Environmental & Physical Requirements Office / Sedentary Requirements Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically, requires the abilty to sit for extended periods of time (66%+ each day), ability to hear telephone, ability to enter data on a computer and may require the ability to lift up to 10lbs. Additional Information Regarding Job Duties and s Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job positions, or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. Important Information The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of associates so classified. The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by law.

Wings of the Harbor a program of Comprehensive Youth Services, Inc., is a transitional living program for young adults 16-21 years old. It is an 18 month program that assists young people in learning the life skills needed to be self sufficient. We are currently looking for a team member to assist with shift coverage as a float person. The program is open 24/7 365 days a year. Shifts are typically 8am-4pm, 4pm-12am, and 12am-8am. This is a part time position with up to 60 hours in a two week period. Schedules are posted in advance in regards to what shifts need to be covered. Job Duties Include: Assist in the implementation of the TLP in accordance with licensing standards utilizing the Ansell-Casey Transitional Living Assessment, Curriculum and Guidebook. Maintain policies and procedures governing the TLP. Participate in the training program, staff meeting and supervision of the TLP. Assist in the implementation of the TLP including coordination with community agencies and resources. Assist in meeting contract and licensing requirements and completing required paperwork. Remain awake during the entire shift, completing all required cleaning, inventory, resident monitoring, bed checks and preparation of life skills packets. Assist in observing all health, fire and regulations and answer crisis calls. Assist residents with planning personal schedules and leisure time, teaching daily living skills and providing transportation when necessary. Assure participants medical and safety needs are met. Help facilitate house meetings and the weekly forum. Additional duties assigned by the TLP supervisor as needed Job Location: 1114 Court Street, Port Huron, Michigan 48060

The Peer Support Specialist provides compassionate, hands-on support to families and individuals applying for or receiving Temporary Assistance for Needy Families (TANF) and related public benefits through the Monroe County Department of Social Services (MCDSS) provided by YWCA's Family-Centered Services Program (GROW²) Using their own lived experience with systems navigation, financial hardship, or family support programs, the Peer Support Specialist helps participants overcome emotional, logistical, and systemic barriers that prevent them from achieving financial stability and self-sufficiency. This role is central to the YWCA's Family-Centered Services Program, which connects participants to resources, builds trust, and encourages compliance with Temporary Assistance requirements while promoting empowerment and independence. Essential Duties and Responsibilities Participant Engagement & Support Serve as a relatable, nonjudgmental source of guidance and encouragement for individuals and families referred through MCDSS. Build trusting, strengths-based relationships with participants through consistent communication and active listening. Provide peer-based emotional support, empowerment, and coping strategies to help participants manage stress and build confidence. Encourage participants to attend all required MCDSS appointments and complete documentation for Temporary Assistance eligibility. Conduct check-ins (in-person, phone, or virtual) to ensure ongoing engagement and progress toward goals. Resource Navigation & Advocacy Help families identify and connect with community resources including housing, food, childcare, employment, and education opportunities. Support participants in overcoming practical barriers such as transportation, technology, or childcare that may prevent participation in required activities. Accompany participants to appointments as needed to provide advocacy and emotional support. Collaborate closely with Application and Outreach Specialists to ensure comprehensive and coordinated support. Program Compliance & Data Tracking Maintain detailed case notes documenting participant interactions, progress, and outcomes in accordance with program standards. Track engagement for a minimum of six months per participant, ensuring consistent follow-up and case continuity. Assist with data reporting requirements for MCDSS and YWCA to demonstrate program impact and participant outcomes. Collaboration & Training Work in partnership with YWCA and MCDSS staff to align support efforts and share updates on participant progress. Participate in staff meetings, training, and supervision focused on trauma-informed practices, cultural competency, and motivational interviewing. Maintain confidentiality and professionalism in all interactions with participants and partners. Qualifications Education and Experience: High school diploma or equivalent required; associate's degree in human services, Social Work, or related field preferred. At least one year of experience providing peer support, mentorship, or case management assistance preferred. Lived experience with social service systems (e.g., TANF, SNAP, housing, employment programs) strongly preferred. Certification as a Peer Specialist or Family Peer Advocate is a plus but not required (training provided upon hire). Knowledge, Skills, and Abilities: Strong interpersonal skills and the ability to connect with individuals from diverse backgrounds. Knowledge of community resources and an understanding of barriers faced by low-income families. Ability to provide empathetic, trauma-informed, and culturally responsive support. Excellent communication, problem-solving, and organizational skills. Comfortable with basic computer use, data entry, and documentation tools. Bilingual (English/Spanish) preferred but not required. Physical and Work Environment Requirements Work performed in community settings, including MCDSS offices, participant homes, and YWCA sites. Must have reliable transportation and a valid NYS driver's license. Occasional evening or weekend hours required based on participant needs.

Job Description The Student Engagement Specialist will support students in the Utica City School District by providing the facilitation and coordination of individualized wraparound services. Promotes the philosophy and mission of the agency by performing the following duties. Duties and Responsibilities: Assist in the identification, enrollment and monitoring of students in need of services. Provide Tier 2 Interventions and supports to identified students. Monitors, analyzes, and collaborates with teachers, therapists, other mental health staff and students in developing, implementing and monitoring individual student academic and behavioral progress and goals for identified students. Works to coordinate and monitor ICAN Services for identified UCSD students in need. Assists in the design, coordination, and implementation of groups with identified students. Serve as a liaison between families of identified youth and school officials to better engage them in their child's educational process.| Collaborate with other ICAN programs and services that might benefit UCSD students. Assist in the design, implementation, oversight and delivery of various truancy initiatives to ensure students remain engaged in their educational process. Directs students to use positive behaviors for success in the classroom and with diverse teaching styles. Support various UCSD initiatives by working to recruit and retain students in those programs. Adheres to best practices in professional ethics and boundaries. Evaluates crisis situations and escalated behaviors and provide appropriate interventions and support. Additional duties may be assigned, on an as-needed basis. Education/Experience: Associates Degree in Education, Special Education, Psychology, Social Work, or related field and four years relevant experience or Bachelor's Degree in Education, Special Education, Psychology, Social Work, or related field required. At least two years relevant experience in traditional and non-traditional youth service setting required. Additional professional development in specialty areas helpful. Ability to adjust to student, staff, and program needs. Experience working with students with severe emotional and behavioral problems required. A valid NYS Driver's License is preferred; reliable transportation is required.

The Student Engagement Specialist will support students in the Utica City School District by providing the facilitation and coordination of individualized wraparound services. Promotes the philosophy and mission of the agency by performing the following duties. Duties and Responsibilities: Assist in the identification, enrollment and monitoring of students in need of services. Provide Tier 2 Interventions and supports to identified students. Monitors, analyzes, and collaborates with teachers, therapists, other mental health staff and students in developing, implementing and monitoring individual student academic and behavioral progress and goals for identified students. Works to coordinate and monitor ICAN Services for identified UCSD students in need. Assists in the design, coordination, and implementation of groups with identified students. Serve as a liaison between families of identified youth and school officials to better engage them in their child's educational process.| Collaborate with other ICAN programs and services that might benefit UCSD students. Assist in the design, implementation, oversight and delivery of various truancy initiatives to ensure students remain engaged in their educational process. Directs students to use positive behaviors for success in the classroom and with diverse teaching styles. Support various UCSD initiatives by working to recruit and retain students in those programs. Adheres to best practices in professional ethics and boundaries. Evaluates crisis situations and escalated behaviors and provide appropriate interventions and support. Additional duties may be assigned, on an as-needed basis. Education/Experience: Associates Degree in Education, Special Education, Psychology, Social Work, or related field and four years relevant experience or Bachelor's Degree in Education, Special Education, Psychology, Social Work, or related field required. At least two years relevant experience in traditional and non-traditional youth service setting required. Additional professional development in specialty areas helpful. Ability to adjust to student, staff, and program needs. Experience working with students with severe emotional and behavioral problems required. A valid NYS Driver's License is preferred; reliable transportation is required.

Description The Support Services Specialist is responsible for providing guidance and assistance for clients and volunteers of Harlem United's Drop-In Program shower services in the Integrated Harm Reduction department. They will oversee the flow of people through the shower area, engage with shower guests, and report on the daily operations to the Program Director, Support Services. The Support Services Specialist works closely with staff of the department to ensure clients are engaged through the lens of harm reduction and with a trauma-informed approach. Currently, this position operates out of our Drop-In Center in Harlem, as well as providing shower services at a community partner location in Ridgewood, Queens one day per week. Locations in the future may adjust with program changes. Essential Job Functions The following duties are mandatory requirements of the job: Operations Set up shower area and welcome area at the beginning of service and break down at the end of the day. Ensure cleanliness of shower area and other areas used by the program prior to program start, throughout the day, and at the close of service delivery. Ensure shower stalls are prepared and sanitized before each shower guest. Maintain and track inventory of essential service items, such as cleaning products and equipment. Client Engagement and Reporting Work with drop-in staff to ensure clients are signed in according to distribute toiletries and clothing items, etc. Explain procedures and expectations of shower program to clients, ensuring that they are following established guidelines and using shower area safely. Engage with clients receiving services, assisting them with referrals to additional services as needed. Work with other staff in following safety and de-escalation protocols in working with clients. Track shower services and client engagement using data tracking process created by Program Director, ensure documentation is up to date and accurate. Enter service delivery details into online client tracking systems and/or funder databases as required by program. Assist Program Director with overall program reporting to ensure compliance with funder and executive management requirements. Engagement with Peers and Volunteers Orient new volunteers, explain procedures, model appropriate interaction with guests. Oversee assigned peers and volunteers, providing support and direction to ensure that they are guided by program policies and procedures. Other Responsibilities The following duties are to be performed as assigned by the supervisor: Attend data driven and clinical supervision, as well as departmental, divisional and staff meetings. Participate in internal and external trainings as assigned by manager and clinical director, as well as required by Human Resources. Other duties as assigned. Education and Certification This position requires a high school diploma and two years' experience in services for individuals experiencing unstable housing or with people who use drugs. Candidate should be familiar with housing services, substance use services, and social services agencies within New York City. Valid New York State driver's license preferred. Special Skills and Knowledge Excellent interpersonal skills, including clear communication with clients and colleagues Effectiveness in prioritizing tasks, delegating them where appropriate Able to provide culturally competent services and demonstrate respect for the community to be served by our program, including people who use drugs, people experiencing unstable housing or homelessness, and LGBTQIA+ individuals Knowledge of and respect for the harm reduction model and its principals Bilingual English/Spanish a plus Must be able to lift up to 40 pounds Must be able to bend, scrub, mop, etc., for extended periods

The Support Services Specialist is responsible for providing guidance and assistance for clients and volunteers of Harlem United's Drop-In Program shower services in the Integrated Harm Reduction department. They will oversee the flow of people through the shower area, engage with shower guests, and report on the daily operations to the Program Director, Support Services. The Support Services Specialist works closely with staff of the department to ensure clients are engaged through the lens of harm reduction and with a trauma-informed approach. Currently, this position operates out of our Drop-In Center in Harlem, as well as providing shower services at a community partner location in Ridgewood, Queens one day per week. Locations in the future may adjust with program changes. Essential Job Functions The following duties are mandatory requirements of the job: Operations Set up shower area and welcome area at the beginning of service and break down at the end of the day. Ensure cleanliness of shower area and other areas used by the program prior to program start, throughout the day, and at the close of service delivery. Ensure shower stalls are prepared and sanitized before each shower guest. Maintain and track inventory of essential service items, such as cleaning products and equipment. Client Engagement and Reporting Work with drop-in staff to ensure clients are signed in according to distribute toiletries and clothing items, etc. Explain procedures and expectations of shower program to clients, ensuring that they are following established guidelines and using shower area safely. Engage with clients receiving services, assisting them with referrals to additional services as needed. Work with other staff in following safety and de-escalation protocols in working with clients. Track shower services and client engagement using data tracking process created by Program Director, ensure documentation is up to date and accurate. Enter service delivery details into online client tracking systems and/or funder databases as required by program. Assist Program Director with overall program reporting to ensure compliance with funder and executive management requirements. Engagement with Peers and Volunteers Orient new volunteers, explain procedures, model appropriate interaction with guests. Oversee assigned peers and volunteers, providing support and direction to ensure that they are guided by program policies and procedures. Other Responsibilities The following duties are to be performed as assigned by the supervisor: Attend data driven and clinical supervision, as well as departmental, divisional and staff meetings. Participate in internal and external trainings as assigned by manager and clinical director, as well as required by Human Resources. Other duties as assigned. Education and Certification This position requires a high school diploma and two years' experience in services for individuals experiencing unstable housing or with people who use drugs. Candidate should be familiar with housing services, substance use services, and social services agencies within New York City. Valid New York State driver's license preferred. Special Skills and Knowledge Excellent interpersonal skills, including clear communication with clients and colleagues Effectiveness in prioritizing tasks, delegating them where appropriate Able to provide culturally competent services and demonstrate respect for the community to be served by our program, including people who use drugs, people experiencing unstable housing or homelessness, and LGBTQIA+ individuals Knowledge of and respect for the harm reduction model and its principals Bilingual English/Spanish a plus Must be able to lift up to 40 pounds Must be able to bend, scrub, mop, etc., for extended periods

Have you been searching for a job that has meaning? Want to make a real difference in the lives of others? If you answered yes to any of these questions, then keep reading! Want to work for a company that…. Was recently named a PA Best Place to Work. Welcomes both entry level and experienced individuals. Creates systems like UCP Listens to encourage and collect anonymous feedback from all staff. Commits to an open-door policy so that problems are heard and addressed in a timely fashion. Recognizes you for your hard work and success and allows for peer-to-peer recognition. Creates opportunities for you to grow your income and knowledge through programs like UCP's Career Pathfinder . Rewards you for referring your friends and family to join our team, how's an extra $1,000 sound? Provides you with a comprehensive paid orientation to equip you for success. Provides a variety of schedule options to fit your lifestyle. Recognizes, embraces, and values everyone's unique diversity. Who are we? At UCP Central PA, we share a passion and a purpose: to empower people of diverse abilities to live a meaningful life through innovative support and services. We also work to relentlessly pursue a vision of communities that embrace the abilities of every individual. If you would like to start an exciting job with a company committed to excellence and innovation, all while doing what we do, please consider joining the UCP of Central PA team! When it comes to where you work, we know you've got choices…here's what we provide: Position Status: Full-time Schedule: 37.5 + hours per week, Monday-Friday 8:00 AM - 4:00 PM Benefits may include: Medical, Prescription, Dental, Vision, Retirement Plan with Company Match, Life and Disability Insurance, Company Contributions to Your Health Savings Account, Paid Time Off, and more! Same day pay available with Tapcheck! As a non-profit employer, UCP participates with the Federal Student Loan Forgiveness Program - full-time employees may be eligible for the remaining balance on their Direct Loans to be forgiven! Responsibilities Here's what to expect as a Bi-lingual Support Services Specialist: Build and maintain positive relationships with individuals, families, Managing Employers, and Support Service Professionals. Collaborate with public and community agencies to strengthen service partnerships. Meet regularly with Managing Employers to review satisfaction, service delivery, and ensure all required paperwork is complete. Participate in Individual Support Plan (ISP) meetings and team meetings to ensure services align with individual needs. Maintain and distribute daily activity and transportation logs, tracking individual outcomes and required documentation. Provide initial and ongoing training for individuals, Managing Employers, and Support Service Professionals. Review and audit daily logs for accuracy, proper documentation, and service utilization. Address concerns as needed. Document all communications related to Agency with Choice services. Qualifications Minimum requirements as a Bi-lingual Support Services Specialist: 18 years of age Bilingual in Spanish and English (required) High school diploma or General Education Development (GED) 6 months to 2 years of related job experience Valid driver's license with at least 6 months of driving experience Access to a vehicle with valid insurance, registration, and inspection Knowledge of individuals with intellectual and developmental disabilities and/or autism Ability to communicate, read, write, and understand the English language Preferred, but not required: Associate's degree or related certification 2 to 5 years of related experience Knowledge of human services regulations (i.e., Chapter 2380, 6100, 6400) If you are still reading, we should talk! Apply today, we would love to hear your story and share ours. UCP Central PA is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to ********************* . #ucpsj2500

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. A Peer Support Specialist is one who has progressed in their own recovery and promotes self-determination, personal responsibility, empowerment inherent in self-directed recovery, and assists individuals with mental illness in the individual's recovery process. The Peer Support Specialist will use their personal experiences to assist individuals to better understand their illness and guide individuals to reconnect with community and work environments. The Peer Support Specialist reports directly to the Program Director or designee. This position is part of our Specialized Transitional Age Resources (STAR) program in Lancaster. Schedule: PRN flexible, typically averaging about 10-15 hours per month. Wage Information: Starting wage: $16.00/hour Job Description: Supports and assists individuals in the recovery process through coaching, mentoring, and integrating with the community. Identifies individuals' abilities, strengths, and assets and assists them to recognize these strengths and use them to achieve their goals. Provides support in interviewing individuals to obtain information regarding their satisfaction/dissatisfaction. Serves as an advocate for support of individuals. Utilizes community resources to promote community integration and individuals' independence. Assists individuals in articulating goals for recovery, helping monitor progress in treatment, modeling effective coping techniques and self help strategies based on recovery experience. Willing to learn and model the five principles of trauma informed care; safety, choice, collaboration, trustworthiness, and empowerment. Commitment to promote cultural, racial, language and gender access, diversity, equity and inclusion. Ability to be comfortable sharing your own experience and demonstrate own efforts at self-directed recovery. Ability to flexibly engage people based on their level of receptivity and individual needs, acknowledging that even the same person may need different types of individual-based services at different points in their recovery process. Transitional Age Peer Program Additional duties: Works collaboratively with program management to develop and implement Peer group activities. Participating and leading Peer group meetings when assigned. Qualifications: This position requires one of the following combinations of education and experience: Be 18 years of age or older and have a high school diploma or equivalent. Must have a valid driver's license. For Transitional Age Program: This position is working with individuals between the ages of 18 and 24. We are looking for people close in age as well as being a self-identified individual who has or is currently receiving behavioral health services as the term peer implies. CSG Offers Superior Perks & Benefits: Medical, Dental, Prescription, & Vision Insurance available for employees, spouses, domestic partners, & dependents who qualify. Generous Paid Time Off & Other Paid Leave Extensive Paid Training Career Development Opportunities Flexible Pay Options through my FlexPay Family Medical and Parental Leave Flexible spending accounts for medical & dependent care Traditional or Roth 401K Plans with up to 4% employer match Employee Assistance Program (EAP) Life Insurance Wellness Reimbursement Tuition Assistance Mentor/Mentee Opportunities Health Insurance & Benefits availability will vary. Make a positive impact not only in someone else's life but in your own life by becoming a valued member of the CSG Team! Community Services Group is proud to be an Equal Opportunity Employer supporting Workforce Diversity.

Job Description Peer Specialist - Cortelyou Supportive Housing Reports to: Program Director Hours: Full -Time - 35 Hours per week; Ability to work Afternoon and Evening hours required Salary Range: $35,000 - $39,000 Founded in 1866, Brooklyn Community Services (BCS) empowers children and families to reach their full potential, strengthen families, and foster self-sufficiency in adults. With programs in 28 locations, BCS serves more than 20,000 individuals a year. Cortelyou is a 46-unit supportive housing program located in Flatbush Brooklyn. The Program specially services young adults 18-25 years old with Serious and Persistent Mental Illness and have a chronic history of being unhoused. Most of the young adults living at Cortelyou are members of the LGBTQ+ community. The Program offers a safe and affirming living environment and supportive services to help our young adults to move towards long term stability. The Peer Specialist works in collaboration with case managers to assist residents with developing their skills as it relates to medication management, maintaining personal hygiene, and overall apartment cleanliness Responsibilities: Partner with program staff to aid residents with budgeting, shopping, meal planning/preparation, and clean-up Work in partnership with community providers to resolve challenges impacting residents' ability to manage and retain supportive housing Complete progress notes within 24 hours of individual sessions Escort clients to appointments as instructed by Program Director (i.e. medical, psychiatric, Social Security Administration, Public Assistance, and Emergency Room, etc.) Participate in community recreational events to increase consumer socialization skills Link clients to peer support and self-help recovery resources Educate residents on how to utilize public transportation Facilitate/co-facilitate groups, as directed Aid with coordinating resident move-ins and move-outs Provide support services to community residents and church social programs Participate in the facilitation of fire drills Attend all meetings, trainings, seminars, workshops, and case conferences as assigned and required Complete all tasks and special projects as assigned by Program Director Other Duties as assigned Qualifications Required: High School diploma or G.E.D. Peer specialist certification preferred Experience serving LGBTQIA youth Candidates must have a lived experience of homelessness, Good written and verbal communication skills Basic computer and data entry skills Lived experience with a commitment to assist others in attaining recovery and wellness goals Must undergo pre-employment screenings such as the Criminal Background Check required by OMH BCS is an Equal Opportunity Employer. Auxiliary aids and services are available upon request to individuals with disabilities.