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Mercantile Bank of Michigan jobs - 512 jobs

  • Commercial Documentation Review Specialist I

    Mercantile Bank 4.0company rating

    Mercantile Bank job in Grand Rapids, MI

    Join Mercantile Bank as a Full-Time Commercial Documentation Review Specialist I and immerse yourself in an innovative environment that values collaboration and problem-solving. Located in Kentwood, MI, this onsite position (after the training period of at least 90 days, there is an opportunity to work from home 1-2 days per week) offers an opportunity to work closely with a dynamic team dedicated to customer-centric solutions. You'll play a vital role in ensuring excellence in documentation processes while contributing to the overall efficiency of our operations. Every day presents a new challenge, allowing you to utilize your analytical skills in a fast-paced, energetic setting. You'll have the chance to grow professionally while driving the success of the bank, surrounded by colleagues who are all committed to integrity and accountability. Be part of a culture that encourages forward-thinking and inclusivity, where your contributions directly impact our customer's satisfaction and the bank's success. You will be provided great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, Paid Time Off, and Employee Discounts. Take the next step in your career with Mercantile Bank and bring your expertise to our thriving community. Who are we? An Introduction Mercantile Bank was founded by entrepreneurs who believed building strong relationships and communities is accomplished through collaboration and innovation. It's more than being a financial institution, it's being a trusted ally and community partner. As Michigan's largest community bank, our roots are deeply embedded in the diverse communities we serve. Our commitment to our customers and community is at the core of all we do. As an employee of Mercantile Bank, you will receive competitive compensation, bonus opportunities, and best-in-class benefit options. With a minimum of 3 weeks' vacation, sick time, 11 paid holidays, generous 401k match of 5%, company paid life insurance, tuition reimbursement, IVF and adoption assistance, zero-interest loans for fitness equipment and business attire, discounted bank services, employee stock purchase plan, 529 savings plans, health savings accounts, flexible spending accounts, legal protection, exceptional training and development opportunities, and encouragement to connect with community through volunteer opportunities. What's your day like? As a Full-Time Commercial Documentation Review Specialist I at Mercantile Bank in Kentwood, MI, you will play a pivotal role in ensuring the integrity of our commercial loan processes. Your primary responsibility will be to conduct thorough quality reviews of loan documentation and supporting due diligence, ensuring compliance with loan approvals and applicable legal and regulatory guidelines. You will perform both post- and pre-closing reviews, verifying that all documents are accurate, complete, and consistent with our established credit policies. In this customer-centric position, you will provide exceptional support to internal departments by resolving inquiries and identifying discrepancies. Additionally, you will act as a consultant to lenders, guiding them on documentation and recording questions, all while adhering to strict health and safety protocols. Your commitment to excellence will contribute significantly to maintaining the bank's high-performance standards and ensuring customer satisfaction. Does this sound like you? To excel as a Full-Time Commercial Documentation Review Specialist I at Mercantile Bank, you will need a solid foundation of skills and experience. Candidates should possess 1-3 years of experience in commercial or residential loan documentation, or relevant experience from a commercial title insurance company or as a paralegal in a banking-focused law firm. A comprehensive understanding of legal and regulatory matters, along with perfection and recording requirements, is essential. Strong analytical skills are crucial, enabling you to assess documentation and identify inconsistencies effectively. Attention to detail is paramount for ensuring all prepared documents are accurate and compliant with lending policies. Additionally, the ability to calculate loan amortization will support your review processes. Proficiency in various software and tracking systems will facilitate your duties, ensuring that exceptions and deficiencies are promptly addressed while maintaining the bank's commitment to excellence and customer satisfaction. Knowledge and skills required for the position are: Knowledge of legal and regulatory matters, perfection/recording requirements. At least 1-3 years' experience with commercial or residential loan documentation, or experience working at a commercial title insurance company, or paralegal in a law firm specializing in banking. Above average analytical skills Ability to calculate loan amortization High attention to detail A personal mobile device is required for system sign in and emergency procedures Our team needs you! If you think this role will suit your needs, great! Applying is a piece of cake. Good luck - we're excited to meet you!
    $34k-55k yearly est. 60d+ ago
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  • Multimedia and Promotions Specialist

    Mercantile Bank 4.0company rating

    Mercantile Bank job in Grand Rapids, MI

    Join Mercantile Bank as a Multimedia and Promotions Specialist in Grand Rapids, MI, and immerse yourself in an energetic, high-performance environment where your creativity thrives. This role offers the chance to collaborate with a diverse team, driving innovative marketing strategies that connect with our customer-centric values. You'll have the opportunity to shape compelling multimedia content, allowing your ideas to come to life while showcasing your problem-solving skills. Experience the satisfaction of promoting financial excellence while being part of a forward-thinking culture that values inclusivity and accountability. At Mercantile Bank, we foster a fun atmosphere where your professional growth is nurtured, making every day exciting. Take this chance to impact our community and elevate our brand presence in the banking industry. Join us and contribute to a dynamic organization that prioritizes innovation and customer engagement. Core Responsibilities: Manage Mercantile Bank's social media by creating content that supports the bank's strategic direction and engages with our customers. Participate in visual production planning, on set, as well as in post-production in creating the final product. Create graphic design content. Manage online customer reviews and provide support and response. Why Mercantile Bank? Mercantile Bank was founded by entrepreneurs who believed building strong relationships and communities is accomplished through collaboration and innovation. It's more than being a financial institution, it's being a trusted ally and community partner. As Michigan's largest community bank, our roots are deeply embedded in the diverse communities we serve. Our commitment to our customers and community is at the core of all we do. As an employee of Mercantile Bank, you will receive competitive compensation, bonus opportunities, and best-in-class benefit options. With a minimum of 3 weeks' vacation, sick time, 11 paid holidays, generous 401k match of 5%, company paid life insurance, tuition reimbursement, IVF and adoption assistance, zero-interest loans for fitness equipment and business attire, discounted bank services, employee stock purchase plan, 529 savings plans, health savings accounts, flexible spending accounts, legal protection, exceptional training and development opportunities, and encouragement to connect with community through volunteer opportunities. A Look into Your Day As a Multimedia and Promotions Specialist at Mercantile Bank, you will lead the charge in social media management across platforms like Facebook, Instagram, LinkedIn, YouTube, and Vimeo. Your role will encompass content creation, where you will design engaging graphics and write captivating posts tailored to our diverse audience. You'll be strategic in deploying campaigns, measuring their success, and continuously refining our approach based on analytics. As the voice of Mercantile Bank online, you will engage directly with customers, ensuring their queries and interactions reflect our brand values. Additionally, you will support video and photo production, helping craft visual content that showcases our commitment to excellence. Your expertise will extend to managing our online customer reviews while contributing to the company's fun culture through participation in the Fun Committee and mascot management. This multifaceted position offers an exciting opportunity to drive brand awareness and community engagement. What We're Looking For To thrive as a Multimedia and Promotions Specialist at Mercantile Bank, candidates should possess a versatile skill set tailored for dynamic environments. A minimum of two years in social media management, photo and video production assistance, as well as digital customer service experience, is essential. Proficiency in graphic design and content creation, coupled with a foundational understanding of Hubspot CRM, will enhance your capabilities in this role. Exceptional verbal and written communication skills are crucial, along with strong interpersonal abilities to foster customer relationships and address challenges diplomatically. Adaptability is key, as you will need to navigate the evolving landscape of social media and marketing trends effectively. The role will have some physical demands, such as moving objects weighing between 25-50 pounds and some travel throughout Mercantile markets to capture content. Ultimately, success in this position requires a blend of creativity, strategic thinking, and a commitment to professional excellence. Requirements: At least 2 years' experience in social media management, photo + video production assistance Graphic design experience with editing and content creation skills At least a two-year college degree, certification or licensing, or completion of specialized training or job-specific skills acquired through an apprenticeship program Preferred Qualifications: 2 years customer service experience digital experience HubSpot CRM experience
    $50k-70k yearly est. 33d ago
  • CVL Dealer Sales - Retail Client Manager

    Bank of America 4.7company rating

    Troy, MI job

    Cleveland, Ohio;Grand Rapids, Michigan; Toledo, Ohio; Troy, Michigan **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (************************************************************************************************************** **Job Description:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth.This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. _Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations._ At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! The Retail Client Managers primary responsibility is to develop and manage dealer relationships for the purpose of increasing Auto & RV applications and loan production. The Retail Client Manager will prospect new clients, share the benefits of our program, and upon signing manage all aspects of the dealer's portfolio to ensure a mutually beneficial partnership is maintained. Secondary responsibilities include cross selling Merrill Edge, participating in local market leadership team activities, and working with DFS partners for referral opportunities. This position will also require working closely with underwriting and support staff to ensure all aspects of the market are appropriately managed. The position will require a self-motivated individual with strong communication skills, time management skills, computer skills, and the ability to perform market analysis, forecasting, and development. **Responsibilities:** - Develops and manages dealer relationships, including partnering on referral opportunities, to increase auto applications and loan production sales - Prospects new clients, articulates the program benefits, and upon signing, manages all aspects of the dealer's portfolio to ensure a mutually beneficial partnership is maintained - Works with underwriting and fulfillment partners to ensure all aspects of underlying risks are appropriately managed - Executes all categories of risk management activities, including monitoring dealer activity / negative news to drive proper dealer execution and minimize risk and exposure for the bank - Captures market intelligence and delivers feedback to leadership team - Represents Consumer Vehicle Lending (CVL) as the face of the business in the market, hosting client engagement events and industry conferences **Skills:** + Business Development + Client Management + Customer and Client Focus + Influence + Prospecting + Active Listening + Adaptability + Negotiation + Networking + Relationship Building + Client Solutions Advisory + Emotional Intelligence + Referral Identification **Minimum Education Requirement:** High School Diploma / GED / Secondary School or equivalent R **equired** **qualifications :** + 5+ years experience selling retail financing to automotive dealerships or equivalent outside sales experience + Strong communication and negotiation skills to effectively sell our value proposition and to maintain Dealer relationships + The ability to be a strong individual contributor with a team player attitude. + Ability to drive long distances with possible overnight stays Desired **qualifications:** + The ability to work independently or in a team environment + Established dealer relationships within the market + Undergraduate degree **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your **"Know your Rights (************************************************************************************** "** poster. **View the LA County Fair Chance Ordinance (************************************************************************************************** .** Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
    $45k-66k yearly est. 49d ago
  • Relationship Banker

    Bank of America Corporation 4.7company rating

    Warren, MI job

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! This position is open for the entire market and the specific Financial Center location will be based on business needs. If you are offered a position, you will train at one financial center, and then potentially move to another location that is within a reasonable commuting distance of your home to the extent permitted by applicable law. Job Description: This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals. Responsibilities: Executes the bank's risk culture and strives for operational excellence Builds relationships with clients to meet financial needs Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations Grows business knowledge and network by partnering with experts in small business, lending, and investments Manages financial center traffic, appointments, and outbound calls effectively Drives the client experience Manages cash responsibilities Required Qualifications: Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client. Collaborates effectively to get things done, building and nurturing strong relationships. Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives. Is confident in identifying solutions for new and existing clients based on their needs. Communicates effectively and confidently, and is comfortable engaging all clients. Has the ability to learn and adapt to new information and technology platforms. Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking). Applies strong critical thinking and problem-solving skills to meet clients' needs. Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations. Efficiently manages time and capacity. Focuses on results, while acting in the best interest of the client. Can be flexible to work weekends and/or extended hours as needed. Desired Qualifications: Experience in financial services and knowledge of financial services industry, products and solutions. One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals. Six months of cash handling experience. Bachelor's Degree or business-relevant Associate's Degree such as business management, business administration or finance Skills: Adaptability Business Acumen Customer and Client Focus Oral Communications Problem Solving Account Management Client Experience Branding Client Management Client Solutions Advisory Relationship Building Business Development Pipeline Management Prospecting Referral Identification Referral Management Minimum Education Requirement: * High School Diploma / GED / Secondary School or equivalent Shift: 1st shift (United States of America) Hours Per Week: 40
    $27k-33k yearly est. 7d ago
  • Call Center Representative I

    Isabella Bank 3.9company rating

    Mount Pleasant, MI job

    Call Center Representative This role will require being available for on-site work within the Isabella Bank footprint with a potential to work hybrid 2 days of the week after the training period. Reports To: Call Center Manager General Purpose: Provide professional and courteous customer service and sales support to both internal and external customers calling into the Call Center at Isabella Bank. The goal is to educate, assist, and provide quick and efficient service while building strong relationships with customers over the phone, including referring to and recommending products and services to fit the customers' needs. Responsibilities: Answer a high volume of incoming calls and digital requests to the bank with enthusiasm, transferring to other departments and employees when necessary. Research and resolve customer inquiries and disputes in a timely and professional manner. Able to build relationships and educate customers about the bank's products and services. Look beyond the initial contact questions to gain in-depth and detailed understanding of each customer's needs and refers bank products and services. Assist customers with disputes, transfers, deposits, loans, card and online/mobile banking inquiries as well as maintenances to accounts. Provide technical support to customers to assist with online banking, mobile banking and opening of accounts online. Perform duties in an efficient, professional and courteous manner. Perform special projects as needed. Other duties as assigned Education/Experience High school diploma or GED required Two years of customer service experience required Minimum of one year of banking experience preferred Basic knowledge of banking products and services including online and mobile banking Skills Exceptional written and verbal communication skills Demonstrated ability to deliver exceptional customer service experiences Strong problem-solving skills Ability to effectively collaborate within and across teams and departments Ability to effectively shift between tasks and communications Strong computer skills including knowledge of Microsoft Office Dependable, self-motivated and strives to fulfill the Isabella Bank vision Positive and enthusiastic attitude Isabella Bank is an AA/EEO employer.
    $29k-32k yearly est. 15d ago
  • Treasury Management Svcs Specialist 3

    Huntington Bancshares Inc. 4.4company rating

    Remote or Detroit, MI job

    This Treasury Management Services Specialist 3 position in the ACH Department will assist with various functions that occur with day to day ACH processing. ACH processing is an electronic method for transferring credits and debits between financial institutions. Work hours for this position are Monday-Friday from 10:00am- 6:30pm EST. Duties & Responsibilities: * Assist with processing inbound and outbound files meeting all established Federal Reserve deadlines. Meets Service Level Agreements for fraud, release date funding's, resets, risk, rejects, answering customer calls, research, GL entries, and inputs of ACH setup and maintenance in the PEP+ system. * Fully cross trained and perform all department functions consistently meeting or exceeding established level of service level agreements and department standards for individual productivity and accuracy. * Knowledge of ACH processing, understand NACHA rules to perform research function. * Perform Quality Review on completed work. * Ability to recognize and quickly fill production gaps as needed with minimal supervision. * Ability to increase personal productivity levels as needed to meet the department processing deadlines. * Communicates with internal colleagues and external customers via email or phone and written correspondence; exchange information and resolve ACH research issues by researching solutions and identifying the best plan of action. Manage changing priorities with ease and remain poised and professional when facing resistance or challenge. * Provide excellent customer service. * Adheres to Bank Policy and Procedures. * Complies with Regulatory Requirements. * Follows effective controls and processes to ensure risks are measured, monitored, and controlled. * Ability to follow processes. * Performs other duties as assigned. Basic Qualifications: * High School diploma * 3+ years of experience in banking/financial services Preferred Qualifications: * Financial Institution related experience preferred. * High degree of individual initiative and ability to work both independently and as a member of a team on multiple tasks and meet fast paced required deadlines. * Excellent organization and prioritization skills with the ability to independently refocus based on changing workload. * Experience working with other departments to quickly resolve outstanding items. * Detail Oriented. * Excellent written, verbal, and listening communication skills. * MS Office Suite products (Excel, Word, Access), PEP+, TMIS, Passport, and Monarch experience preferred. #LI-Hybrid Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) No Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis. Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
    $83k-105k yearly est. Auto-Apply 60d+ ago
  • Commercial Banker

    Mercantile Bank Corporation 4.0company rating

    Mercantile Bank Corporation job in Traverse City, MI

    Mercantile Bank was built by Commercial Bankers to do Commercial Lending. As we expand through the state of Michigan, we are looking for someone to join us as a Full-Time Commercial Banker in Traverse City, MI. Practice your craft in Commercial Banking in the community that you know and love. This exciting opportunity allows you to leverage your expertise while collaborating with local businesses to help them achieve their goals and foster economic growth. You'll immerse yourself in a fun and flexible work culture that prioritizes customer-centricity and innovation. Your passion for problem-solving will shine as you tackle unique financial challenges, contributing to the success of the businesses you serve. Engaging with local entrepreneurs and crafting tailored financial solutions will not only enhance your professional growth but also nurture a sense of community. Experience the thrill of making a tangible impact in the business landscape of Traverse City. Join us and be part of a high-performance team dedicated to excellence and integrity in banking. Core Responsibilities: * Use your industry and banking knowledge to grow the bank's commercial lending portfolio * Be a market leader in your community to drive successful partnerships with centers of influence and community members Why Mercantile Bank? Mercantile Bank was founded by entrepreneurs who believed building strong relationships and communities is accomplished through collaboration and innovation. It's more than being a financial institution, it's being a trusted ally and community partner. As Michigan's largest community bank, our roots are deeply embedded in the diverse communities we serve. Our commitment to our customers and community is at the core of all we do. As an employee of Mercantile Bank, you will receive competitive compensation, bonus opportunities, and best-in-class benefit options. With a minimum of 4 weeks' vacation, sick time, 11 paid holidays, generous 401k match of 5%, company paid life insurance, tuition reimbursement, IVF and adoption assistance, zero-interest loans for fitness equipment and business attire, discounted bank services, employee stock purchase plan, 529 savings plans, health savings accounts, flexible spending accounts, legal protection, exceptional training and development opportunities, and encouragement to connect with community through volunteer opportunities. A Look into Your Day As a Commercial Banker at Mercantile Bank in Traverse City, MI, you will play a crucial role in enhancing the bank's profitability through relationship-building with customers and prospects. Your responsibilities will include systematically developing a potential customer list and utilizing your cross-selling skills to promote bank products, including deposits and treasury management solutions. You will assess loan requests for alignment with the bank's credit and profitability standards while diligently monitoring credit and asset quality through consistent reporting and follow-up with borrowers. Representing the bank at various community functions will allow you to strengthen local ties, while you manage and grow a commercial loan portfolio aimed at maximizing earnings and minimizing delinquency. Your commitment to excellent customer service will be key, as will your ability to prepare loan write-ups, maintain reporting systems, and present client insights to the Board of Directors. What We're Looking For To thrive as a Commercial Banker at Mercantile Bank, candidates must possess a robust combination of skills and experience. Candidates should have a proven history of managing a diverse commercial and industrial (C&I) loan portfolio of at least $100 million, along with formal credit training effectively utilized throughout their careers. Strong ties to the local community will enhance your ability to build relationships. The ideal candidate will exhibit an entrepreneurial spirit, with a desire to innovate and contribute to a high-performing cross-functional team. Independent operation is crucial, along with a professional demeanor, excellent verbal and written communication abilities, and a commitment to maintaining high attendance and appearance standards. Requirements: * Five or more years' Commercial Lending experience including experience as a Credit Analyst * Bachelor's degree in finance or accounting * Formal Banking Credit Training is a must
    $56k-79k yearly est. 38d ago
  • Treasury Management Svcs Specialist 3

    Huntington Bancshares Inc. 4.4company rating

    Remote or Birmingham, MI job

    This Treasury Management Services Specialist 3 position in the ACH Department will assist with various functions that occur with day to day ACH processing. ACH processing is an electronic method for transferring credits and debits between financial institutions. Work hours for this position are Monday-Friday from 10:00am- 6:30pm EST. Duties & Responsibilities: * Assist with processing inbound and outbound files meeting all established Federal Reserve deadlines. Meets Service Level Agreements for fraud, release date funding's, resets, risk, rejects, answering customer calls, research, GL entries, and inputs of ACH setup and maintenance in the PEP+ system. * Fully cross trained and perform all department functions consistently meeting or exceeding established level of service level agreements and department standards for individual productivity and accuracy. * Knowledge of ACH processing, understand NACHA rules to perform research function. * Perform Quality Review on completed work. * Ability to recognize and quickly fill production gaps as needed with minimal supervision. * Ability to increase personal productivity levels as needed to meet the department processing deadlines. * Communicates with internal colleagues and external customers via email or phone and written correspondence; exchange information and resolve ACH research issues by researching solutions and identifying the best plan of action. Manage changing priorities with ease and remain poised and professional when facing resistance or challenge. * Provide excellent customer service. * Adheres to Bank Policy and Procedures. * Complies with Regulatory Requirements. * Follows effective controls and processes to ensure risks are measured, monitored, and controlled. * Ability to follow processes. * Performs other duties as assigned. Basic Qualifications: * High School diploma * 3+ years of experience in banking/financial services Preferred Qualifications: * Financial Institution related experience preferred. * High degree of individual initiative and ability to work both independently and as a member of a team on multiple tasks and meet fast paced required deadlines. * Excellent organization and prioritization skills with the ability to independently refocus based on changing workload. * Experience working with other departments to quickly resolve outstanding items. * Detail Oriented. * Excellent written, verbal, and listening communication skills. * MS Office Suite products (Excel, Word, Access), PEP+, TMIS, Passport, and Monarch experience preferred. #LI-Hybrid Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) No Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis. Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
    $81k-104k yearly est. Auto-Apply 22d ago
  • Commercial Loan Processing Specialist

    Mercantile Bank 4.0company rating

    Mercantile Bank job in Comstock Park, MI

    Due to its continuing high levels of success, Mercantile Bank of in Grand Rapids, Michigan is looking to add another full-time Commercial Loan Processing Specialist to its growing Commercial Loan Operations Team - position is onsite at our Comstock Park location on Alpine Ave. Are you ready to take our career to the next level with a stable and respected financial institution? Would you like to work for a supportive organization that listens to suggestions? If so, please read about this amazing opportunity in the field of commercial loans! Core Responsibilities: Load closed commercial loans onto our core loan processing system Use your amazing attention to detail skills to verify accuracy and proper documentation Build and maintain loan files and work on daily loan operations report items Why Mercantile Bank? Mercantile Bank was founded by entrepreneurs who believed building strong relationships and communities is accomplished through collaboration and innovation. It's more than being a financial institution, it's being a trusted ally and community partner. As Michigan's largest community bank, our roots are deeply embedded in the diverse communities we serve. Our commitment to our customers and community is at the core of all we do. As an employee of Mercantile Bank, you will receive competitive compensation, bonus opportunities, and best-in-class benefit options. With a minimum of 3 weeks' vacation, sick time, 11 paid holidays, generous 401k match of 5%, company paid life insurance, tuition reimbursement, IVF and adoption assistance, zero-interest loans for fitness equipment and business attire, discounted bank services, employee stock purchase plan, 529 savings plans, health savings accounts, flexible spending accounts, legal protection, exceptional training and development opportunities, and encouragement to connect with community through volunteer opportunities. A Look into Your Day As a Commercial Loan Processing Specialist, you play a key role in the commercial lending process working with our loan accounting system. Among other duties, you are primarily responsible for loading closed commercial loans onto our core loan processing system, verifying provided data for accuracy and quality. Attention to detail is paramount as you complete these loan transactions as well as maintenance requests, ensuring proper documentation is maintained and proper approvals are obtained. You will also spend time building and maintaining loan files along with working daily loan operations report items to ensure that files are complete, accurate, and in compliance. Since policies and regulations often change, you maintain a thorough working knowledge of regulations and compliance policies, especially as they apply to commercial lending operations. Your friendly demeanor and positive attitude make you a pleasure to work with. You have a great feeling of accomplishment as each loan task is completed successfully! What We're Looking For To thrive as a Commercial Loan Processing Specialist at Mercantile Bank, several key skills and qualifications are essential. You should be able to effectively prioritize multiple tasks while being meticulous. Effective communication skills and interpersonal skills are crucial, as you will interact and collaborate with team members. Are you friendly and tactful? Can you remain distraction-free while you work? If so, you might just be perfect for this loan processor position! Requirements: High school diploma or equivalent 2+ years of relevant experience 1+ years of banking experience with basic understanding of operational processes Proficient in Excel and Word Problem solving skills and ability to prioritize Working knowledge of documentation guidelines and lending regulations Good written, oral and interpersonal communication skills Ability to work overtime when necessary Preferred Qualifications: Bachelor's degree in business This position will be onsite at our location in Alpine, MI. Office hours are Monday-Friday, 8:00am - 5:00pm.
    $52k-86k yearly est. 60d+ ago
  • Treasury Management Branch Solution Spec I

    Huntington National Bank 4.4company rating

    Detroit, MI job

    The Treasury Management Branch Solution Spec I is responsible for identifying, researching, analyzing, and resolving complex problems with regard to Treasury Management onboarding and servicing. Independently identifies cross-sale opportunities and assists the Treasury Management Advisors in the execution of additional sales across existing portfolio. Directly works with customers on annual renewals for ACH, wires, high risk remote deposit capture (RDC) , Commercial Card, and Controlled Disbursement accounts. Trains customers on new TM setups. Key contact for service and maintenance for Branch and Business Banking customers. Duties and Responsibilities: Responsible for identifying, researching, analyzing, and resolving problems with regard to the servicing of customers, as well as providing general product and service support to the Treasury Management segment. Prioritizes service issues and ensures they are completed on time and with a recognized / accepted resolution by the customer. May perform training or education for customers on specific products. Acts as internal resource for inquiries. May recommend process improvement and efficiencies for product and service workflows. Performs other duties and projects as assigned. Basic Qualifications: Bachelor's Degree 3+ years of banking experience with a focus on treasury management/cash management Preferred Qualifications: Very strong written and verbal communication skills Strong knowledge of Microsoft Office applications Strong technical and problem-solving skills Excellent interpersonal skills to build and maintain effective relationships Very strong organization skills and the ability to work on numerous tasks simultaneously Ability to work with partners within the sales process Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis. Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
    $110k-135k yearly est. Auto-Apply 9d ago
  • Credit Intern

    Mercantile Bank 4.0company rating

    Mercantile Bank job in Grand Rapids, MI

    Job Description See what Commercial Banking is all about with Mercantile Bank. Learn from an experienced, professional team of community-based mentors. We are looking to hire Credit Interns in Grand Rapids, Mt. Pleasant, Troy, Lansing, or Kalamazoo, MI. Receive the best Commercial Credit training in the state and then have an opportunity to continue a career in banking with us after graduation. Core Responsibilities: Participate in best-in-class training and work with us for one full year Learn how to assess business financial statements to determine lendability Explore Mercantile and future careers in banking Why Mercantile Bank? Mercantile Bank was founded by entrepreneurs who believed building strong relationships and communities is accomplished through collaboration and innovation. It's more than being a financial institution, it's being a trusted ally and community partner. As Michigan's largest community bank, our roots are deeply embedded in the diverse communities we serve. Our commitment to our customers and community is at the core of all we do. This position earns competitive starting pay with many career paths and advancement opportunities. We have beautiful workspaces with sit-to-stand desks, open spaces to collaborate with others, and close mentors. A Look into Your Day You will start your experience as a Credit Intern with a group of other energetic college students who are ready to learn what it takes to have a career in banking and finance. You will work full-time during the summer and your first several weeks will be filled with required credit training in Grand Rapids, MI. After your training is complete you will work with full-time Credit Analysts and learn how to conduct thorough assessments of client financial information. You will learn how companies make money by examining crucial factors such as cash flow, collateral, and guarantor support. You will understand the value of strong communication skills (written and verbal) in a professional office environment by learning what it takes to support a growing commercial lending team. During your year-long internship, you will have the opportunity to explore what a career in banking would look and feel like. You may participate in job shadows with other departments and are encouraged to participate in community activities. You will have regular coaching sessions with your manager to ask questions and gain valuable insights to your career and education. Take full advantage of working alongside other college students and community-oriented professionals to build your network. What We're Looking For Are you ambitious and eager to learn? Do you take pride in sticking to a task until it's complete? Are you attentive to detail? Do you take initiative? Are you mathematically and analytically minded? If yes, you might just be perfect for this position! Requirements: Working to achieve a bachelor's degree in finance, accounting or business economics College GPA of 3.2 Preferred Qualifications: College GPA of 3.5 or higher A minimum of two college level accounting courses Previous internship experience in business or finance Desire to pursue a career in banking Work Schedule As a Credit Analyst Intern, you will work with us for one year. Your schedule will be full-time during the summer and part-time during the school year. We will work with your school schedule during the school year. Most of our interns work 15-20 hours. Job Posted by ApplicantPro
    $30k-45k yearly est. 2d ago
  • Mortgage Loan Operations Specialist I

    Mercantile Bank 4.0company rating

    Mercantile Bank job in Alma, MI

    Join Mercantile Bank as a Full Time Mortgage Loan Operations Specialist I in Alma, MI, and take your career to the next level! This onsite role offers an unparalleled opportunity to thrive in a dynamic, customer-focused environment where innovation and excellence are valued. Collaborate with a passionate team of problem-solvers dedicated to delivering high-quality mortgage solutions that make a meaningful difference in the lives of our customers. Experience the thrill of working in a fast-paced, energetic atmosphere that encourages forward-thinking and inclusivity. Core Responsibilities: Process and Maintain Loan Records: Onboard consumer loans into the core banking system accurately, perform loan account maintenance, and address non-posted transactions using mortgage software and Microsoft Excel. Analyze Reports and Reconcile Ledgers: Review system reports, research and resolve discrepancies, and ensure accuracy by reconciling departmental general ledgers. Provide Customer Support and Communication: Handle internal and external inquiries by phone, offering clear and timely assistance on loan-related matters while fostering effective communication. Why Mercantile? Mercantile Bank was founded by entrepreneurs who believed building strong relationships and communities is accomplished through collaboration and innovation. It's more than being a financial institution, it's being a trusted ally and community partner. As Michigan's largest community bank, our roots are deeply embedded in the diverse communities we serve. Our commitment to our customers and community is at the core of all we do. As an employee of Mercantile Bank, you will receive competitive compensation, bonus opportunities, and best-in-class benefit options. With a minimum of 3 weeks' vacation, sick time, 11 paid holidays, generous 401k match of 5%, company paid life insurance, tuition reimbursement, IVF and adoption assistance, zero-interest loans for fitness equipment and business attire, discounted bank services, employee stock purchase plan, 529 savings plans, health savings accounts, flexible spending accounts, legal protection, exceptional training and development opportunities, and encouragement to connect with community through volunteer opportunities. A Look into Your Day As a Mortgage Loan Operations Specialist I at Mercantile Bank, you will play a crucial role in ensuring the seamless onboarding of consumer loans into our core banking system. This position involves processing loan account maintenance and addressing non-posted transactions with precision and diligence. You'll analyze and review reports for any anomalies while employing your research skills to resolve adjustments efficiently. Your day-to-day activities will include working with both mortgage software systems and Microsoft Excel to book retail loans through integration and manual data input. Additionally, you will maintain accurate loan records, verify maintenance tasks, and reconcile the department's general ledgers. With frequent phone interactions, you will assist internal and external customers, answering loan-related inquiries and facilitating effective communication in a high-energy environment. This multifaceted role is ideal for someone who thrives on collaboration, problem-solving, and a commitment to excellence. What We're Looking For To excel as a Mortgage Loan Operations Specialist I at Mercantile Bank, strong analytical and problem-solving skills are essential. A background in banking operations or a related role, with 1-3 years of experience, will provide a solid foundation for success in this position. Familiarity with accounting principles, combined with a proficient knowledge of Microsoft Office, particularly Excel, is critical for managing loan data and reports. Preferred candidates will have experience in bank loan operations, including loan loading and maintenance, as well as an understanding of lending regulations and mortgage loan documentation. The ability to communicate effectively and collaborate within a fast-paced team environment is vital, enabling you to address customer inquiries and provide solutions with accuracy and professionalism. Your attention to detail will ensure that all tasks are completed efficiently and in compliance with regulatory standards. Requirements: 1-3 years job related experience in the following areas: banking operations or a similar role Accounting background Proficient knowledge of computer programs such as Microsoft Office. Lending regulations and mortgage loan documentation
    $36k-61k yearly est. 51d ago
  • Digital Fraud Specialist

    Mercantile Bank Corporation 4.0company rating

    Mercantile Bank Corporation job in Grand Rapids, MI

    Join Mercantile Bank as a Full-Time Digital Fraud Specialist in Grand Rapids, Michigan at our Park East location, where your expertise will drive innovation in combating fraud in the banking sector. This role offers the unique opportunity to work onsite in a dynamic environment where collaboration and problem-solving are key. You will play a crucial role in enhancing customer-centric security measures while working alongside a high-performing and energetic team. At Mercantile Bank, your contributions will directly impact our commitment to excellence and integrity, ensuring our clients feel safe and valued. You will have the chance to leverage cutting-edge technology in a forward-thinking atmosphere, fostering both your professional growth and our mission to maintain trust in digital banking. As a team member you'll be able to enjoy benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, Paid Time Off, and Employee Discounts. Embrace this exciting opportunity to be part of a team that truly values inclusivity and innovation in every project we undertake. Mercantile Bank: Our Mission Mercantile Bank was founded by entrepreneurs who believed building strong relationships and communities is accomplished through collaboration and innovation. It's more than being a financial institution, it's being a trusted ally and community partner. As Michigan's largest community bank, our roots are deeply embedded in the diverse communities we serve. Our commitment to our customers and community is at the core of all we do. As an employee of Mercantile Bank, you will receive competitive compensation, bonus opportunities, and best-in-class medical benefit options. With a minimum of 3 weeks' vacation, sick time, 11 paid holidays, generous 401k match of 5%, company paid life insurance, tuition reimbursement, IVF and adoption assistance, zero-interest loans for fitness equipment and business attire, discounted bank services, employee stock purchase plan, 529 savings plans, health savings accounts, flexible spending accounts, legal protection, exceptional training and development opportunities, and encouragement to connect with community through volunteer opportunities. Your day to day as a Digital Fraud Specialist As a Digital Fraud Specialist at Mercantile Bank, you will be at the forefront of combating the escalating threats of digital fraud, including payments fraud, social engineering, phishing, business email compromise, online account takeover, and new account fraud. This pivotal role involves researching, responding to, and recovering from various fraud incidents while supporting both internal teams and our valued customers. You will serve as the primary contact for assessing and investigating suspected fraud cases, logging and tracking transactions to ensure effective resolutions. Utilizing advanced tools, you will monitor user activity to identify fraud patterns and collaborate with business units to enhance security controls. Additionally, you will engage in continuous learning, staying updated on emerging fraud trends and compliance rules, while reporting on fraud volumes and recovery outcomes to bolster our digital banking security. Your expertise will play a crucial role in safeguarding our customers and maintaining the integrity of Mercantile Bank's operations. What we're looking for in a Digital Fraud Specialist To excel as a Digital Fraud Specialist at Mercantile Bank, candidates should possess a blend of technical expertise and strong interpersonal skills. A background of 1-3 years in customer support or a related digital services role is essential. Familiarity with digital banking platforms, content management systems, and customer relationship management systems is crucial, along with proficiency in customer support software. Excellent communication skills, both written and verbal, enable you to convey technical concepts to non-technical stakeholders effectively. The ability to remain calm under pressure while exercising exceptional problem-solving skills is vital. Strong organizational abilities and attention to detail are necessary for managing multiple tasks efficiently. A bachelor's degree or formal certifications in relevant fields is required, with preference given to candidates with hands-on experience in digital payment systems and an understanding of cybercrime trends. Critical thinking and adaptability are also key to navigating the evolving landscape of digital fraud prevention and recovery. Knowledge and skills required for the position are: Experience: 1 - 3 years Job-related experience in the following areas is required for this position: * Proven experience in customer support or a similar role, preferably in a digital services environment. * Strong technical aptitude and familiarity with digital services, such as digital banking platform administration, content management systems, customer relationship management systems, or e-commerce platforms. * Excellent communication skills, both written and verbal, with the ability to explain technical concepts in a clear and concise manner. * Exceptional problem-solving skills and the ability to remain calm and composed under pressure. * Strong organizational skills and attention to detail to effectively manage multiple tasks and prioritize responsibilities. * Proficiency in using customer support software and tools. * Ability to work collaboratively in a team environment while also being self-motivated and able to work independently. Education: (1) A bachelor's degree, or (2) achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree (e.g. information technology certifications in lieu of a degree). Equivalent job-related education and/or experience will be considered if the necessary knowledge, skills and abilities to perform the functions of the job are proven. Preferred Experience, Education and/or Skills: o Hands-on experience with digital payment systems (ACH, wire transfers, card networks, Q2 systems) o Exposure to cybercrime trends such as phishing, account takeover, synthetic identity fraud o Strong analytical and problem-solving abilities o Excellent attention to detail o Ability to communicate complex findings clearly to non-technical stakeholders o Critical thinking and adaptability in fast-changing fraud landscapes Get started with our team! So, what do you think? If this sounds like the right position for you, go ahead and apply. Good luck!
    $27k-32k yearly est. 14d ago
  • Teller - Full-Time

    Mercantile Bank 4.0company rating

    Mercantile Bank job in Merrill, MI

    Join Mercantile Bank as a Full-Time Teller and immerse yourself in a dynamic, customer-focused environment where innovation thrives. Here, you'll play a crucial role in shaping clients' banking experiences while working onsite among a team that values collaboration and integrity. Your problem-solving skills will be put to the test as you tackle challenges and implement solutions that enhance customer satisfaction. Experience the excitement of contributing to a high-performance culture that prioritizes excellence and inclusivity. This position not only offers you the chance to hone your financial acumen but also allows you to be part of a forward-thinking organization that supports your professional growth. If you're ready to make a meaningful impact in the banking industry, this is the opportunity for you. Embrace the chance to work in an energetic atmosphere that values your contributions. Core Responsibilities: Operate a cash drawer and provide excellent customer service on a variety of transactions Identify cross-sell opportunities and refer to the appropriate team member(s) Work in a team atmosphere and communicate professionally with customers as well as peers Why Mercantile Bank? Mercantile Bank was founded by entrepreneurs who believed building strong relationships and communities is accomplished through collaboration and innovation. It's more than being a financial institution, it's being a trusted ally and community partner. As Michigan's largest community bank, our roots are deeply embedded in the diverse communities we serve. Our commitment to our customers and community is at the core of all we do. As an employee of Mercantile Bank, you will receive competitive compensation, bonus opportunities, and best-in-class benefit options. With a minimum of 3 weeks' vacation, sick time, 11 paid holidays, generous 401k match of 5%, company paid life insurance, tuition reimbursement, IVF and adoption assistance, zero-interest loans for fitness equipment and business attire, discounted bank services, employee stock purchase plan, 529 savings plans, health savings accounts, flexible spending accounts, legal protection, exceptional training and development opportunities, and encouragement to connect with community through volunteer opportunities. A Look into Your Day As a Full-Time Teller at Mercantile Bank, your primary responsibility will be to deliver exceptional customer service while efficiently processing transactions, ensuring compliance with bank policies and federal regulations. You will manage a cash drawer, conduct deposits, withdrawals, loan payments, and check cashing, all while maintaining a keen eye for detail to prevent fraud. Working collaboratively in a team-oriented environment, you will communicate professionally with both customers and colleagues, fostering positive relationships and enhancing the overall customer experience. Actively seeking cross-sell opportunities, you'll utilize Mercantile Bank's Customer Relationship Management System (360 View) to connect clients with appropriate team members for advanced service needs. Your role will also involve promoting self-service options, assisting with appointment scheduling for higher service needs, and maintaining up-to-date knowledge of our products and services. With a commitment to excellence, you will play an integral role in meeting sales goals and supporting the branch's transactional services. What We're Looking For To excel as a Full-Time Teller at Mercantile Bank, candidates should possess a range of essential skills and qualities. Effective communication is paramount, as you will engage with customers and collaborate with coworkers daily. Your ability to handle cash with precision and perform accurate data entry is critical for maintaining trust and efficiency in transactions. Prioritizing tasks and multitasking under pressure are vital in a fast-paced banking environment. Strong interpersonal skills will enable you to build rapport with customers, ensuring they feel valued and understood. Demonstrating patience, courtesy, and friendliness will enhance the customer experience, while sales and customer service skills will be key in identifying and acting on cross-sell opportunities. Additionally, organization and attention to detail are crucial for balancing cash drawers and processing transactions accurately. A proactive approach toward learning and implementing training will empower you to adapt and thrive within the role while delivering exceptional service consistently. Requirements: Ability to prioritize and multitask job expectations Cash handling with accuracy with the ability to effectively count cash back to customers Ability to type and enter data with accuracy via computer systems Takes initiative to learn and implement training provided Problem solving Interpersonal and customer service skills Organization and attention to detail Function well in a fast-paced and at times stressful environment Clear and efficient communication (Verbal and Written) Preferred Qualifications: Needs based sales experience Schedule: Monday - Friday 8:30am-5:00pm
    $30k-33k yearly est. 37d ago
  • Enterprise Project Coordinator

    Mercantile Bank Corporation 4.0company rating

    Mercantile Bank Corporation job in Wyoming, MI

    Join Mercantile Bank as a Full-Time Enterprise Project Coordinator in Wyoming, MI, and start a career in project management with a growing team. This role offers an exhilarating opportunity to work in a dynamic environment where problem-solving and customer-centricity are at the forefront. Collaborate with innovative teams that emphasize excellence and accountability while being a vital part of our forward-thinking culture. Your proactive nature will thrive as you contribute to impactful projects that drive our mission. Engage in a fun, flexible atmosphere that nurtures personal growth and celebrates inclusivity. Don't miss the chance to be part of an energetic team dedicated to making a difference in the banking industry. Core Responsibilities: * Support a team of four Project Managers by coordinating enterprise-wide projects. * Be a scheduling champion while arranging meetings and procuring resources and equipment. * Prepare and maintain project documentation and utilize Asana for project tracking Why Mercantile Bank? Mercantile Bank was founded by entrepreneurs who believed building strong relationships and communities is accomplished through collaboration and innovation. It's more than being a financial institution, it's being a trusted ally and community partner. As Michigan's largest community bank, our roots are deeply embedded in the diverse communities we serve. Our commitment to our customers and community is at the core of all we do. As an employee of Mercantile Bank, you will receive competitive compensation, bonus opportunities, and best-in-class benefit options. With a minimum of 3 weeks' vacation, sick time, 11 paid holidays, generous 401k match of 5%, company paid life insurance, tuition reimbursement, IVF and adoption assistance, zero-interest loans for fitness equipment and business attire, discounted bank services, employee stock purchase plan, 529 savings plans, health savings accounts, flexible spending accounts, legal protection, exceptional training and development opportunities, and encouragement to connect with community through volunteer opportunities. A Look into Your Day As an Enterprise Project Coordinator at Mercantile Bank, you will play a crucial role in supporting project managers and team members by efficiently handling administrative and coordination tasks to ensure timely project execution. This position is perfect for individuals eager to develop their project management skills and gain invaluable exposure to enterprise-level projects. You will assist in scheduling and organizing project meetings, procuring resources, and maintaining equipment availability. Your responsibilities will also include preparing essential project documentation, such as issue logs, budget variances, and progress reports, while facilitating effective communication with stakeholders and addressing any escalated issues. As you support project managers in updating project plans, you will gain firsthand experience in complying with all bank policies and procedures. This dynamic role may also include additional functions as required, providing a comprehensive foundation for a successful career in project management. What We're Looking For To excel as an Enterprise Project Coordinator at Mercantile Bank, candidates should possess a blend of skills and experiences that foster effective project execution. A bachelor's degree combined with 1-3 years of experience in an administrative or coordination role is essential, with a preference for backgrounds in banking, particularly with Mercantile Bank. Strong organizational and time management skills are critical, along with proficiency in Microsoft Office tools such as Outlook, Teams, SharePoint, Excel, and PowerPoint. Successful candidates will demonstrate adaptability in a changing environment, coupled with analytical and problem-solving capabilities. Excellent communication and interpersonal skills are vital for facilitating stakeholder interaction and enhancing customer service. The ability to manage time effectively and meet deadlines within a fast-paced, sometimes stressful atmosphere is a must, ensuring that all project milestones are achieved without compromise. Requirements: * 1-3 years' experience in an administrative or coordination role * Bachelor's degree * Preferred experience in banking preferably with Mercantile bank
    $45k-63k yearly est. 58d ago
  • Relationship Banker

    Bank of America Corporation 4.7company rating

    Grosse Pointe Woods, MI job

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! This position is open for the entire market and the specific Financial Center location will be based on business needs. If you are offered a position, you will train at one financial center, and then potentially move to another location that is within a reasonable commuting distance of your home to the extent permitted by applicable law. Job Description: This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals. Responsibilities: Executes the bank's risk culture and strives for operational excellence Builds relationships with clients to meet financial needs Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations Grows business knowledge and network by partnering with experts in small business, lending, and investments Manages financial center traffic, appointments, and outbound calls effectively Drives the client experience Manages cash responsibilities Required Qualifications: Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client. Collaborates effectively to get things done, building and nurturing strong relationships. Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives. Is confident in identifying solutions for new and existing clients based on their needs. Communicates effectively and confidently, and is comfortable engaging all clients. Has the ability to learn and adapt to new information and technology platforms. Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking). Applies strong critical thinking and problem-solving skills to meet clients' needs. Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations. Efficiently manages time and capacity. Focuses on results, while acting in the best interest of the client. Can be flexible to work weekends and/or extended hours as needed. Desired Qualifications: Experience in financial services and knowledge of financial services industry, products and solutions. One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals. Six months of cash handling experience. Bachelor's Degree or business-relevant Associate's Degree such as business management, business administration or finance Skills: Adaptability Business Acumen Customer and Client Focus Oral Communications Problem Solving Account Management Client Experience Branding Client Management Client Solutions Advisory Relationship Building Business Development Pipeline Management Prospecting Referral Identification Referral Management Minimum Education Requirement: * High School Diploma / GED / Secondary School or equivalent Shift: 1st shift (United States of America) Hours Per Week: 40
    $27k-33k yearly est. 7d ago
  • Wealth Management Client Associate

    Bank of America 4.7company rating

    East Lansing, MI job

    East Lansing, Michigan **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (*********************************************************************************************************** **:** Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance. Merrill's Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America. Merrill is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Merrill, we empower you to bring your whole self to work. We value diversity in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different backgrounds and bring their unique perspectives, ideas and experiences, helping to create a work community that is culture driven, resilient, results focused and effective. **Job Description:** This job is responsible for providing client service support to potentially multiple Financial Advisors (FAs). Key responsibilities include supporting enterprise strategic objectives, operational excellence goals, and client advocacy within the FA's business, while customizing solutions based on their specific needs. Job expectations include serving as the most frequent point of contact within Merrill to address all service needs of their clients. **Responsibilities:** + Provides excellent Client Service to the bank's clients through educating them on all of the bank's service and banking offerings + Ensures timeliness, accuracy, and completeness in client materials and follows up on all client and Financial Advisor (FA) requests + Assists with ensuring practices are in alignment with the bank's policies and procedures to support operational excellence, protect the bank's clients, and manage risk + Identifies, deepens, and maintains client relationships through emphasizing the bank's offerings and promoting incorporation of banking into day-to-day practices, while communicating outputs to the FA + Supports day-to-day team activities and needs including covering roles in times of absence or seasonal need increases, while leading with a client first mindset **Skills:** + Account Management + Client Management + Customer and Client Focus + Issue Management + Oral Communications + Business Development + Client Solutions Advisory + Pipeline Management + Prioritization + Administrative Services + Emotional Intelligence + Referral Identification + Written Communications **Minimum Education Requirement:** High School Diploma / GED / Secondary School or equivalent **For internal employees; participation in a work from home posture does not make you ineligible to post, however, may require to meet the workplace excellence policy.** **Shift:** 1st shift (United States of America) **Hours Per Week:** 37.5 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your **"Know your Rights (************************************************************************************** "** poster. **View the LA County Fair Chance Ordinance (************************************************************************************************** .** Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
    $37k-47k yearly est. 52d ago
  • Credit Analyst

    Mercantile Bank Corporation 4.0company rating

    Mercantile Bank Corporation job in Kalamazoo, MI

    Start your career in banking with us! Mercantile Bank is looking to hire a full-time Credit Analyst to support our Commercial Lending team in our Kalamazoo, MI market. Receive the best Commercial Training in the state and be part of a team that is on track to become future leaders in banking. Core ...
    $49k-76k yearly est. 15d ago
  • CVL Dealer Sales - Retail Client Manager

    Bank of America 4.7company rating

    Grand Rapids, MI job

    Cleveland, Ohio;Grand Rapids, Michigan; Toledo, Ohio; Troy, Michigan **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (************************************************************************************************************** **Job Description:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth.This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. _Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations._ At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! The Retail Client Managers primary responsibility is to develop and manage dealer relationships for the purpose of increasing Auto & RV applications and loan production. The Retail Client Manager will prospect new clients, share the benefits of our program, and upon signing manage all aspects of the dealer's portfolio to ensure a mutually beneficial partnership is maintained. Secondary responsibilities include cross selling Merrill Edge, participating in local market leadership team activities, and working with DFS partners for referral opportunities. This position will also require working closely with underwriting and support staff to ensure all aspects of the market are appropriately managed. The position will require a self-motivated individual with strong communication skills, time management skills, computer skills, and the ability to perform market analysis, forecasting, and development. **Responsibilities:** - Develops and manages dealer relationships, including partnering on referral opportunities, to increase auto applications and loan production sales - Prospects new clients, articulates the program benefits, and upon signing, manages all aspects of the dealer's portfolio to ensure a mutually beneficial partnership is maintained - Works with underwriting and fulfillment partners to ensure all aspects of underlying risks are appropriately managed - Executes all categories of risk management activities, including monitoring dealer activity / negative news to drive proper dealer execution and minimize risk and exposure for the bank - Captures market intelligence and delivers feedback to leadership team - Represents Consumer Vehicle Lending (CVL) as the face of the business in the market, hosting client engagement events and industry conferences **Skills:** + Business Development + Client Management + Customer and Client Focus + Influence + Prospecting + Active Listening + Adaptability + Negotiation + Networking + Relationship Building + Client Solutions Advisory + Emotional Intelligence + Referral Identification **Minimum Education Requirement:** High School Diploma / GED / Secondary School or equivalent R **equired** **qualifications :** + 5+ years experience selling retail financing to automotive dealerships or equivalent outside sales experience + Strong communication and negotiation skills to effectively sell our value proposition and to maintain Dealer relationships + The ability to be a strong individual contributor with a team player attitude. + Ability to drive long distances with possible overnight stays Desired **qualifications:** + The ability to work independently or in a team environment + Established dealer relationships within the market + Undergraduate degree **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your **"Know your Rights (************************************************************************************** "** poster. **View the LA County Fair Chance Ordinance (************************************************************************************************** .** Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
    $44k-64k yearly est. 49d ago
  • Commercial Documentation Review Specialist I

    Mercantile Bank Corporation 4.0company rating

    Mercantile Bank Corporation job in Grand Rapids, MI

    Join Mercantile Bank as a Full-Time Commercial Documentation Review Specialist I and immerse yourself in an innovative environment that values collaboration and problem-solving. Located in Kentwood, MI, this onsite position (after the training period of at least 90 days, there is an opportunity to work from home 1-2 days per week) offers an opportunity to work closely with a dynamic team dedicated to customer-centric solutions. You'll play a vital role in ensuring excellence in documentation processes while contributing to the overall efficiency of our operations. Every day presents a new challenge, allowing you to utilize your analytical skills in a fast-paced, energetic setting. You'll have the chance to grow professionally while driving the success of the bank, surrounded by colleagues who are all committed to integrity and accountability. Be part of a culture that encourages forward-thinking and inclusivity, where your contributions directly impact our customer's satisfaction and the bank's success. You will be provided great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, Paid Time Off, and Employee Discounts. Take the next step in your career with Mercantile Bank and bring your expertise to our thriving community. Who are we? An Introduction Mercantile Bank was founded by entrepreneurs who believed building strong relationships and communities is accomplished through collaboration and innovation. It's more than being a financial institution, it's being a trusted ally and community partner. As Michigan's largest community bank, our roots are deeply embedded in the diverse communities we serve. Our commitment to our customers and community is at the core of all we do. As an employee of Mercantile Bank, you will receive competitive compensation, bonus opportunities, and best-in-class benefit options. With a minimum of 3 weeks' vacation, sick time, 11 paid holidays, generous 401k match of 5%, company paid life insurance, tuition reimbursement, IVF and adoption assistance, zero-interest loans for fitness equipment and business attire, discounted bank services, employee stock purchase plan, 529 savings plans, health savings accounts, flexible spending accounts, legal protection, exceptional training and development opportunities, and encouragement to connect with community through volunteer opportunities. What's your day like? As a Full-Time Commercial Documentation Review Specialist I at Mercantile Bank in Kentwood, MI, you will play a pivotal role in ensuring the integrity of our commercial loan processes. Your primary responsibility will be to conduct thorough quality reviews of loan documentation and supporting due diligence, ensuring compliance with loan approvals and applicable legal and regulatory guidelines. You will perform both post- and pre-closing reviews, verifying that all documents are accurate, complete, and consistent with our established credit policies. In this customer-centric position, you will provide exceptional support to internal departments by resolving inquiries and identifying discrepancies. Additionally, you will act as a consultant to lenders, guiding them on documentation and recording questions, all while adhering to strict health and safety protocols. Your commitment to excellence will contribute significantly to maintaining the bank's high-performance standards and ensuring customer satisfaction. Does this sound like you? To excel as a Full-Time Commercial Documentation Review Specialist I at Mercantile Bank, you will need a solid foundation of skills and experience. Candidates should possess 1-3 years of experience in commercial or residential loan documentation, or relevant experience from a commercial title insurance company or as a paralegal in a banking-focused law firm. A comprehensive understanding of legal and regulatory matters, along with perfection and recording requirements, is essential. Strong analytical skills are crucial, enabling you to assess documentation and identify inconsistencies effectively. Attention to detail is paramount for ensuring all prepared documents are accurate and compliant with lending policies. Additionally, the ability to calculate loan amortization will support your review processes. Proficiency in various software and tracking systems will facilitate your duties, ensuring that exceptions and deficiencies are promptly addressed while maintaining the bank's commitment to excellence and customer satisfaction. Knowledge and skills required for the position are: * Knowledge of legal and regulatory matters, perfection/recording requirements. * At least 1-3 years' experience with commercial or residential loan documentation, or experience working at a commercial title insurance company, or paralegal in a law firm specializing in banking. * Above average analytical skills * Ability to calculate loan amortization * High attention to detail * A personal mobile device is required for system sign in and emergency procedures Our team needs you! If you think this role will suit your needs, great! Applying is a piece of cake. Good luck - we're excited to meet you!
    $34k-55k yearly est. 23d ago

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Mercantile Bank of Michigan may also be known as or be related to MERCANTILE BANK CORP, Mercantile Bank, Mercantile Bank Corporation, Mercantile Bank Holdings Ltd. and Mercantile Bank of Michigan.