Mercantile Bank of Michigan jobs

Job Description At Mercantile Bank, we are dedicated to our Customers, Employees and Communities. Our exceptional team members are committed to maintaining an environment of personal growth and development while providing professional and personalized service to customers and supporting our diverse communities. Employees are our most valuable asset! If you have an interest in joining a team that builds strong relationships, accomplished through accountability, collaboration, excellence, inclusivity, and innovation, complete this General Application to be considered for future opportunities. We believe embracing human diversity makes us a better bank. We know it makes us better people. Employees with dissimilar backgrounds, perspectives, opinions and lifestyles help us understand the motivations and desires of our many different customers. Thus, we will strive to maintain a workforce that reflects the increasing diversity of the communities we serve by ensuring equal employment opportunity for all persons without discrimination on the basis of race, color, religion, sex/gender (including gender identity), national origin, age, height, weight, disability, medical condition, genetic information, sexual orientation, disabled or Vietnam era veteran, other forms of military status, marital status, or other protected characteristics. Job Posted by ApplicantPro

Risk Management Coordinator Reports To: Chief Risk Officer Responsibilities: Responsible for managing the Bank's Business Continuity Plan which includes maintenance, documentation, training, event tracking, and coordination of committee meetings. Works with the Compliance Department to process transaction monitoring alerts generated from the Bank's Bank Secrecy Act/Anti-Money Laundering software or other BSA job responsibilities as assigned. Responsible for maintaining and ensuring timely review of the Bank's Governance documents, including organizational charts, policies, and procedures. Serves as a reviewer within the IT Services change management approval process. Provides support for Enterprise Risk Management and Information Security in areas such as risk assessments, document retention, model reviews/validations, monitoring, vendor management, and training. Prepare meeting minutes for requested committee meetings. Performs other job duties as assigned. Qualifications: Education/Experience High school diploma required Associate's degree in Business, Finance, Accounting, or related field required. Bachelor's degree preferred Minimum of two years of banking experience required; risk management, compliance, or audit experience preferred. Skills Strong written and verbal communication skills. Strong working knowledge of branch operations and procedures. Basic knowledge of BSA regulations and exposure to and knowledge of various regulatory agencies. Strong team player with the ability to collaborate with third parties, stakeholders, and internal teams to meet company objectives. Proficient in Microsoft Office Products and other risk management tools. Positive and enthusiastic attitude. Seeks new knowledge, learns quickly, and takes action to improve processes. Strong time management skills with demonstrated ability to management multiple deadlines. Takes initiative to identify needs and proactively drives tasks to completion. Strong organization, attention to detail, and problem-solving skills. Demonstrated analytical and decision-making skills. Isabella Bank is an AA/EEO employer.

Cleveland, Ohio;Grand Rapids, Michigan; Toledo, Ohio; Troy, Michigan **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (************************************************************************************************************** **Job Description:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth.This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. _Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations._ At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! The Retail Client Managers primary responsibility is to develop and manage dealer relationships for the purpose of increasing Auto & RV applications and loan production. The Retail Client Manager will prospect new clients, share the benefits of our program, and upon signing manage all aspects of the dealer's portfolio to ensure a mutually beneficial partnership is maintained. Secondary responsibilities include cross selling Merrill Edge, participating in local market leadership team activities, and working with DFS partners for referral opportunities. This position will also require working closely with underwriting and support staff to ensure all aspects of the market are appropriately managed. The position will require a self-motivated individual with strong communication skills, time management skills, computer skills, and the ability to perform market analysis, forecasting, and development. **Responsibilities:** - Develops and manages dealer relationships, including partnering on referral opportunities, to increase auto applications and loan production sales - Prospects new clients, articulates the program benefits, and upon signing, manages all aspects of the dealer's portfolio to ensure a mutually beneficial partnership is maintained - Works with underwriting and fulfillment partners to ensure all aspects of underlying risks are appropriately managed - Executes all categories of risk management activities, including monitoring dealer activity / negative news to drive proper dealer execution and minimize risk and exposure for the bank - Captures market intelligence and delivers feedback to leadership team - Represents Consumer Vehicle Lending (CVL) as the face of the business in the market, hosting client engagement events and industry conferences **Skills:** + Business Development + Client Management + Customer and Client Focus + Influence + Prospecting + Active Listening + Adaptability + Negotiation + Networking + Relationship Building + Client Solutions Advisory + Emotional Intelligence + Referral Identification **Minimum Education Requirement:** High School Diploma / GED / Secondary School or equivalent R **equired** **qualifications :** + 5+ years experience selling retail financing to automotive dealerships or equivalent outside sales experience + Strong communication and negotiation skills to effectively sell our value proposition and to maintain Dealer relationships + The ability to be a strong individual contributor with a team player attitude. + Ability to drive long distances with possible overnight stays Desired **qualifications:** + The ability to work independently or in a team environment + Established dealer relationships within the market + Undergraduate degree **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your **"Know your Rights (************************************************************************************** "** poster. **View the LA County Fair Chance Ordinance (************************************************************************************************** .** Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance. Merrill's Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America. Merrill is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Merrill, we empower you to bring your whole self to work. We value diversity in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different backgrounds and bring their unique perspectives, ideas and experiences, helping to create a work community that is culture driven, resilient, results focused and effective. Job Description: This job is responsible for providing client service support to potentially multiple Financial Advisors (FAs). Key responsibilities include supporting enterprise strategic objectives, operational excellence goals, and client advocacy within the FA's business, while customizing solutions based on their specific needs. Job expectations include serving as the most frequent point of contact within Merrill to address all service needs of their clients. Responsibilities: Provides excellent Client Service to the bank's clients through educating them on all of the bank's service and banking offerings Ensures timeliness, accuracy, and completeness in client materials and follows up on all client and Financial Advisor (FA) requests Assists with ensuring practices are in alignment with the bank's policies and procedures to support operational excellence, protect the bank's clients, and manage risk Identifies, deepens, and maintains client relationships through emphasizing the bank's offerings and promoting incorporation of banking into day-to-day practices, while communicating outputs to the FA Supports day-to-day team activities and needs including covering roles in times of absence or seasonal need increases, while leading with a client first mindset Skills: Account Management Client Management Customer and Client Focus Issue Management Oral Communications Business Development Client Solutions Advisory Pipeline Management Prioritization Administrative Services Emotional Intelligence Referral Identification Written Communications Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Shift: 1st shift (United States of America) Hours Per Week: 40

Join Mercantile Bank as a Multimedia and Promotions Specialist in Grand Rapids, MI, and immerse yourself in an energetic, high-performance environment where your creativity thrives. This role offers the chance to collaborate with a diverse team, driving innovative marketing strategies that connect with our customer-centric values. You'll have the opportunity to shape compelling multimedia content, allowing your ideas to come to life while showcasing your problem-solving skills. Experience the satisfaction of promoting financial excellence while being part of a forward-thinking culture that values inclusivity and accountability. At Mercantile Bank, we foster a fun atmosphere where your professional growth is nurtured, making every day exciting. Take this chance to impact our community and elevate our brand presence in the banking industry. Join us and contribute to a dynamic organization that prioritizes innovation and customer engagement. Core Responsibilities: Manage Mercantile Bank's social media by creating content that supports the bank's strategic direction and engages with our customers. Participate in visual production planning, on set, as well as in post-production in creating the final product. Create graphic design content. Manage online customer reviews and provide support and response. Why Mercantile Bank? Mercantile Bank was founded by entrepreneurs who believed building strong relationships and communities is accomplished through collaboration and innovation. It's more than being a financial institution, it's being a trusted ally and community partner. As Michigan's largest community bank, our roots are deeply embedded in the diverse communities we serve. Our commitment to our customers and community is at the core of all we do. As an employee of Mercantile Bank, you will receive competitive compensation, bonus opportunities, and best-in-class benefit options. With a minimum of 3 weeks' vacation, sick time, 11 paid holidays, generous 401k match of 5%, company paid life insurance, tuition reimbursement, IVF and adoption assistance, zero-interest loans for fitness equipment and business attire, discounted bank services, employee stock purchase plan, 529 savings plans, health savings accounts, flexible spending accounts, legal protection, exceptional training and development opportunities, and encouragement to connect with community through volunteer opportunities. A Look into Your Day As a Multimedia and Promotions Specialist at Mercantile Bank, you will lead the charge in social media management across platforms like Facebook, Instagram, LinkedIn, YouTube, and Vimeo. Your role will encompass content creation, where you will design engaging graphics and write captivating posts tailored to our diverse audience. You'll be strategic in deploying campaigns, measuring their success, and continuously refining our approach based on analytics. As the voice of Mercantile Bank online, you will engage directly with customers, ensuring their queries and interactions reflect our brand values. Additionally, you will support video and photo production, helping craft visual content that showcases our commitment to excellence. Your expertise will extend to managing our online customer reviews while contributing to the company's fun culture through participation in the Fun Committee and mascot management. This multifaceted position offers an exciting opportunity to drive brand awareness and community engagement. What We're Looking For To thrive as a Multimedia and Promotions Specialist at Mercantile Bank, candidates should possess a versatile skill set tailored for dynamic environments. A minimum of two years in social media management, photo and video production assistance, as well as digital customer service experience, is essential. Proficiency in graphic design and content creation, coupled with a foundational understanding of Hubspot CRM, will enhance your capabilities in this role. Exceptional verbal and written communication skills are crucial, along with strong interpersonal abilities to foster customer relationships and address challenges diplomatically. Adaptability is key, as you will need to navigate the evolving landscape of social media and marketing trends effectively. The role will have some physical demands, such as moving objects weighing between 25-50 pounds and some travel throughout Mercantile markets to capture content. Ultimately, success in this position requires a blend of creativity, strategic thinking, and a commitment to professional excellence. Requirements: At least 2 years' experience in social media management, photo + video production assistance Graphic design experience with editing and content creation skills At least a two-year college degree, certification or licensing, or completion of specialized training or job-specific skills acquired through an apprenticeship program Preferred Qualifications: 2 years customer service experience digital experience HubSpot CRM experience

At Mercantile Bank, we believe in empowering passionate professionals who thrive on forging genuine connections and driving community success. Although we've grown organically across Michigan-thanks to our strong word-of-mouth reputation-we're just getting started in Metro Detroit. This is your chance to make a significant impact in a dynamic, growth-oriented market as a Mortgage Loan Officer in our Troy, MI office! What You'll Do Forge Lasting Relationships: Be the face of Mercantile Bank in your community by building strong, enduring connections. Own the Mortgage Journey: Guide customers through every step of the loan process-from application to closing-while enjoying tailored support that helps you shine. Deliver Excellence: Work with a dedicated team of bankers, credit analysts, treasury management specialists, and governmental bankers to provide mortgage solutions that not only meet but exceed customer expectations. We're proud to close loans in an average of just 23 days! If you're high-energy, driven, and passionate about real estate and top-tier customer service, this role is designed for you. We're aware of the fierce competition in the market, but we're confident that your talent and dedication will help introduce Metro Detroit to the Mercantile Bank difference. About Mercantile Bank Solid Foundation: With over 40 locations, $6.1 billion in total assets, and nearly 700 employees, we're proud to be the largest bank headquartered in Michigan. Community at Heart: Our flexible, community-focused approach lets us reinvest in local initiatives while leveraging innovative technology to stay competitive on a national scale. A Culture of Empowerment: We hire top talent and give you the freedom to excel. Our team is known for its integrity, engagement, and willingness to embrace new ideas. We promote from within and have been recognized as one of West Michigan's Best and Brightest Companies to Work For for 16 years running. What We Offer Tailored Onboarding: Hit the ground running with a customized onboarding package designed to set you up for success. Competitive Benefits: Choose from multiple Medical, Dental, and Vision plans, enjoy Company Paid Life Insurance (3x your annual salary), Health Savings and Flexible Spending Accounts, and more. Generous Time Off: Benefit from 4-5 weeks of vacation, paid sick time for you and your family, 11 paid holidays, and a special Giving Day to make a difference in your community. Financial & Career Growth: Enjoy a 401(k) match at 100% up to the first 5% of your contribution, access to our Employee Stock Purchase Plan, tuition reimbursement, exceptional training, and ongoing professional development opportunities. Additional Perks: Access our Employee Assistance Program, Adoption and IVF Assistance, and even a Fitness Equipment Purchase Plan to support your overall well-being. Your Day-to-Day as Mortgage Loan Officer As a Mortgage Loan Officer, you'll hold a vital revenue-generating role that drives our success and helps clients achieve their American dream of homeownership. Your expert guidance will: Connect with customers to understand their unique goals and match them with the perfect mortgage solutions. Represent Mercantile Bank with high professionalism and integrity, fostering a strong referral network. Collaborate with our Retail, Commercial, and Treasury teams to enhance overall customer value and market responsiveness. Enjoy the rewarding satisfaction of transforming hard work into success-both for your clients and for your career. Who We're Looking For We're seeking a talented individual who can thrive in a competitive, customer-focused environment. The ideal candidate will have: Educational & Professional Background: A bachelor's degree or four years of sales experience in banking or lending, plus at least two years of experience in the mortgage industry. Proven Performance: A strong track record of closing 4-5 mortgage loans per month, totaling around $750,000 in production. Licensure: Registration in the Nationwide Mortgage Licensing System and Registry (NMLS) is required. Sales Acumen & Local Insight: Exceptional relationship-building skills and deep knowledge of the local market to serve as a trusted advisor on the home-buying journey. Ready to Bring Your Energy to Metro Detroit? If you're ready to embrace a role where your expertise directly contributes to community success and your own professional growth, Mercantile Bank is the place for you. Join us as we expand our footprint and continue our tradition of excellence-helping communities across Metro Detroit turn dreams into reality. Apply today and let's build a brighter future together at Mercantile Bank!

Join Mercantile Bank as a Full-Time Early Delinquency Specialist at our 310 Leonard, Grand Rapids location and become an integral part of our dynamic team! This exciting opportunity allows you to leverage your banking knowledge while working directly with consumer and mortgage loans. You will play a crucial role in our mission to deliver exceptional customer service, ensuring clients navigate through early delinquency issues with support and expertise. Being onsite fosters collaboration and engagement with fellow professionals, enhancing your career growth in a high-performance, energetic environment. Your contributions will directly impact our customers, allowing for innovative solutions to real-world challenges. You will be provided great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, Paid Time Off, and Equipment Stipend. Step into a role that values inclusivity and integrity, and take the next step in your banking career with a company that believes in excellence and accountability. Mercantile Bank: What drives us Mercantile Bank was created with a goal to deliver financial solutions that empower people and businesses to achieve their dreams, while bettering the lives of its employees and their communities. We have grown from a humble idea to over 40 locations, 5.6 billion in total assets, and 700 employees. Our values remain at the heart of everything we do - through inclusivity, innovation, and collaboration, we achieve excellence every day. We are accountable not only to our customers, but to our employees and the communities in which we serve. We are proud to invest in our people and our communities, and our employees show their integrity in every interaction. We strongly believe that embracing human diversity makes us a better bank. We know it makes us better people. You'll be rewarded for your expertise through competitive compensation, bonus programs, and best-in-class benefit options, such multiple Medical, Dental and Vision plans to choose from, Company Paid Life Insurance of 3 times your annual salary, Health Savings Account, Flexible Spending Account, 3 weeks' vacation, sick time to care for yourself and your family, 11 paid holidays and a Giving Day to do work that you are passionate about in the community. We also offer Employee Assistance Program (EAP), Adoption and IVF Assistance, and a Fitness Equipment Purchase Plan. Investing in your financial wellness and career development is also important to us. We provide 401(k) match at 100% up to the first 5% of your contribution Employee Stock Purchase Plan, 529 College Savings Plans, Discounted bank services, Legal protection, Tuition Reimbursement, Exceptional training, and development opportunities tailored to your career interests and goals. Day to day as a Early Delinquency Specialist As a Full-Time Early Delinquency Specialist at Mercantile Bank, you will play a vital role in the collection of past due consumer loans through standard practices that focus on effective communication and education. By contacting delinquent borrowers via phone and written correspondence, you will work toward resolving their loan issues and enlightening them on the benefits of fulfilling their mortgage obligations early. Your responsibilities will include providing counseling on financial resources and payment relief options, processing routine transactions, and maintaining compliance with investor collection policies. You will assist in locating borrowers, updating contact information, and documenting collection efforts while collaborating with various departments to address issues causing late payments. Your proactive approach and thorough knowledge of consumer lending regulations will support a customer-centric environment, while participation in team meetings will enhance your expertise in identifying collection opportunities and potential risks. Does this sound like you? To thrive as a Full-Time Early Delinquency Specialist at Mercantile Bank, strong communication and interpersonal skills are key to effectively engaging with delinquent borrowers and supporting them through financial challenges. While not required, having 1-2 years of banking experience and a working knowledge of consumer and mortgage loans can be beneficial in addressing borrower inquiries with confidence. Experience with default management in serviced loans, especially involving Freddie Mac and Fannie Mae, is also helpful and can enhance your ability to navigate more complex scenarios. Familiarity with banking software and documentation tools will support your success in maintaining compliance and tracking collection efforts, though training will be provided as needed. A personal mobile device is required for system sign in and emergency procedures. Additionally, strong analytical skills will assist you in identifying potential risks and collection opportunities. A collaborative mindset will be crucial for working with various departments to resolve issues, ensuring a seamless experience for our customers. There is the opportunity to work from home up to two days per week, after the training period. Join us! If you think this role will suit your needs, great! Applying is a piece of cake. Good luck - we're excited to meet you!

Join Mercantile Bank as a Full-Time Data Loss Prevention Analyst and immerse yourself in a vibrant, collaborative environment where your expertise will play a crucial role in enhancing security processes. This is an exciting opportunity to directly impact our organization while working onsite in beautiful Wyoming, MI. You'll be at the forefront of innovative security strategies, contributing to a culture that values problem-solving and customer-centricity. By joining our high-performance team, you can engage in forward-thinking projects that challenge the status quo and foster collaboration among dedicated professionals. Your contributions will help safeguard our clients' information and reinforce our commitment to excellence and integrity. Core Responsibilities: Take the lead role in developing and enhancing the bank's DLP program. Use your experience in investigations to uncover potential misuse of data, intellectual property and compliance policy violations. Partner with a variety of business units to create secure data protection policies. Why Mercantile Bank? Mercantile Bank was founded by entrepreneurs who believed building strong relationships and communities is accomplished through collaboration and innovation. It's more than being a financial institution, it's being a trusted ally and community partner. As Michigan's largest community bank, our roots are deeply embedded in the diverse communities we serve. Our commitment to our customers and community is at the core of all we do. As an employee of Mercantile Bank, you will receive competitive compensation, bonus opportunities, and best-in-class benefit options. With a minimum of 3 weeks' vacation, sick time, 11 paid holidays, generous 401k match of 5%, company paid life insurance, tuition reimbursement, IVF and adoption assistance, zero-interest loans for fitness equipment and business attire, discounted bank services, employee stock purchase plan, 529 savings plans, health savings accounts, flexible spending accounts, legal protection, exceptional training and development opportunities, and encouragement to connect with community through volunteer opportunities. A Look into Your Day As a Data Loss Prevention Analyst at Mercantile Bank, you will play a critical role in safeguarding our most sensitive data assets by operating and maturing our Data Loss Prevention (DLP) program. In this position, you'll lead complex security investigations into data misuse, intellectual property theft, and compliance policy violations. The ideal candidate will demonstrate expert-level proficiency in security tooling and conduct detailed forensic analyses while maintaining professional collaboration with legal counsel and executive leadership, including the CISO. Key responsibilities include implementing data tagging strategies, monitoring and triaging security alerts, and serving as the subject matter expert for the enterprise DLP platform. You will collaborate with various business units to define and enforce robust data protection policies, evaluate new technologies, and conduct technical investigations into security events. Your ability to analyze user behavior and present complex issues in an understandable manner will be instrumental in enhancing our overall data security posture. What We're Looking For To excel as a Data Loss Prevention Analyst at Mercantile Bank, candidates would ideally have experience in data loss prevention, insider threats, or data protection technologies. A solid understanding of IT security fundamentals, risk assessments, and compliance processes is essential. Requirements: Bachelor's degree or equivalent industry-recognized certifications 3-5 years' experience Good understanding of functional IS processes Good understanding of system vulnerabilities and exploitation and vulnerability mitigation Understanding ITIL change management processes and procedures Preferred Qualifications: 2 years' experience focused on data loss prevention (DLP), insider threat or data protection technologies Hands-on experience with DLP tools, particularly Microsoft Purview or other enterprise solutions, showcasing proven skills in policy configuration, detection tuning, and incident management Proven DLP administration skills: configuring policies, tuning detection rules, managing agents, generating reports, and performing incident investigations Strong understanding of data classification methodologies, sensitive data types (PII, PHI, PCI, IP, credentials), and regex/pattern matching for content inspection Experience with incident response processes, forensic investigation techniques, and security event escalation workflows Knowledge of compliance frameworks and regulations: GDPR, HIPAA, PCI-DSS, SOX, GLBA and their data protection requirements

Join Mercantile Community Partners, a subsidiary of Mercantile Bank Corporation, as a Full-Time Tax Credit Asset Manager and embark on a career filled with opportunities for innovation and impact. This role is perfect for individuals who thrive on problem-solving and are keen to enhance systems and processes for greater efficiency and quality. You'll collaborate with a dynamic team focused on driving high performance and customer-centric solutions. Core Responsibilities: Be part of a growing team that provides tax credit financing solutions that meet economic and community needs for developers and investors. Monitor asset quality and compliance of new and existing tax credit investment portfolio at both the project/real estate and investor levels. Partner with internal and external parties to coordinate post-closing requests with a high degree of customer service. Generate clear and consistent reporting, presenting key statistical data and recommendations to mitigate any credit risks. Whether you choose to work from Grand Rapids, MI, or other Mercantile Markets like Lansing, Troy, Kalamazoo, Mount Pleasant, or Traverse City, you will be part of a forward-thinking organization that values inclusivity and creativity. Embrace the chance to redefine asset management while contributing to an energetic culture dedicated to excellence. Why Mercantile Bank? Mercantile Bank was founded by entrepreneurs who believed building strong relationships and communities is accomplished through collaboration and innovation. It's more than being a financial institution, it's being a trusted ally and community partner. As Michigan's largest community bank, our roots are deeply embedded in the diverse communities we serve. Our commitment to our customers and community is at the core of all we do. As an employee of Mercantile Bank, you will receive competitive compensation, bonus opportunities, and best-in-class benefit options. With a minimum of 3 weeks' vacation, sick time, 11 paid holidays, generous 401k match of 5%, company paid life insurance, tuition reimbursement, IVF and adoption assistance, zero-interest loans for fitness equipment and business attire, discounted bank services, employee stock purchase plan, 529 savings plans, health savings accounts, flexible spending accounts, legal protection, exceptional training and development opportunities, and encouragement to connect with community through volunteer opportunities. A Look into Your Day As a Tax Credit Asset Manager with Mercantile Community Partners (MCP), you will play a pivotal role in the management of our portfolio of Low-Income Housing Tax Credits (LIHTC) and Historic Tax Credits (HTC) equity investments. Your responsibilities will include monitoring asset quality and compliance, servicing post-closing requests, and reporting to both internal and external stakeholders. You'll analyze operating budgets, variance reports, and tax returns to ensure that equity installment milestones are achieved and maintain compliance with relevant regulations. Additionally, you will coordinate the equity installment funding process while fostering collaboration with developers, property owners, and other internal departments. As MCP expands its relationships with third party investors, you will have the opportunity to establish critical processes and policies, identify areas for improvement, and contribute to a culture of excellence and innovation. Your expertise will ensure that we meet both economic and community development goals effectively, all while providing high-quality customer service and communication. What We're Looking For To excel as an Asset Manager with Mercantile Community Partners, you must possess a thorough understanding of the tax credit investments landscape, including relevant legal and regulatory environments, limited partnership and operating agreements, and loan documents. Strong financial and analytical skills are crucial for conducting comparative analysis, reviewing financial statements, and identifying investment and real estate risks. Effective communication abilities are key, as you will prepare and present findings to stakeholders. Demonstrated time management and organizational skills, along with keen attention to detail, will help you succeed in this role. Additionally, you should be open to engaging in site visits, using appropriate personal protective equipment (PPE), and actively seeking opportunities to enhance systems and processes for greater efficiency and quality. Requirements: Bachelor's degree in a business-related field. Preferably finance or accounting. At least 3 years of tax credit investment experience with a focus on real estate asset management preferred Strong written and verbal communication skills Experience in gathering data and generating reports Must be willing to travel for property site visits, industry conferences, and other meetings as necessary

Join Mercantile Bank as a Full Time Business Analyst, where your passion for bridging communication between business stakeholders and technical teams can truly shine. This role offers the unique opportunity to drive continuous improvement, allowing you to make impactful contributions in an ever-changing environment. Engage with innovative projects that challenge your problem-solving skills and foster collaboration across departments. Your insights will shape strategic initiatives, enhancing customer-centric solutions that define our bank's excellence in service. Located in Wyoming, MI, this position is perfect for a forward-thinking individual eager to make a difference. Take the next step in your career and become a vital part of a team that values integrity, inclusivity, and the pursuit of innovation. Core Responsibilities: Inspire and drive strategic development through collaborative efforts aimed at bringing the efficiencies and benefits of data analytics, process automation, Microsoft 365 and other technologies to business units bank wide. Gain an understanding of a business units processes by reviewing, analyzing and documenting current workflows using process mapping tools. Monitor process changes to ensure improvements are beneficial and workflows are functioning as intended. Why Mercantile Bank? Mercantile Bank was founded by entrepreneurs who believed building strong relationships and communities is accomplished through collaboration and innovation. It's more than being a financial institution, it's being a trusted ally and community partner. As Michigan's largest community bank, our roots are deeply embedded in the diverse communities we serve. Our commitment to our customers and community is at the core of all we do. As an employee of Mercantile Bank, you will receive competitive compensation, bonus opportunities, and best-in-class benefit options. With a minimum of 3 weeks' vacation, sick time, 11 paid holidays, generous 401k match of 5%, company paid life insurance, tuition reimbursement, IVF and adoption assistance, zero-interest loans for fitness equipment and business attire, discounted bank services, employee stock purchase plan, 529 savings plans, health savings accounts, flexible spending accounts, legal protection, exceptional training and development opportunities, and encouragement to connect with community through volunteer opportunities. A Look into Your Day The Business Analyst at Mercantile Bank plays a pivotal role in inspiring and driving strategic development through collaborative efforts with various business units. By leveraging data analytics, process automation, Microsoft 365, and other innovative technologies, this position targets efficiencies that benefit the bank. Acting as a crucial bridge between business units and technical teams, the Business Analyst develops a deep understanding of departmental challenges and aligns them with suitable technology solutions. Key responsibilities include analyzing current workflows and using process mapping tools to document and improve processes. This role emphasizes strong relationship-building and communication skills, ensuring clear alignment across departments for successful project implementation. By continuously monitoring and evaluating process changes, the analyst guarantees that improvements are effective and sustainable, while maintaining meticulous tracking of project progress through tools like MS Lists and Asana, ultimately driving operational excellence within the organization. What We're Looking For To excel as a Business Analyst at Mercantile Bank, candidates should possess a blend of technical proficiency, banking experience, and strong interpersonal skills. Proficiency in managing multiple projects simultaneously ensures that the analyst can navigate complex scenarios effectively. Strong communication skills are critical, enabling the ability to engage with leaders and key stakeholders to identify optimal solutions and drive initiatives forward. Requirements: 3 - 5 years banking experience with knowledge of multiple business units. Bachelor's degree in a related field. Preferred Qualifications: Project management and / or business analyst and/or related experience Microsoft 365 experience including knowledge of power-automate and Visio or similar mapping software Knowledge of Mercantile business units

Due to its continuing high levels of success, Mercantile Bank of in Grand Rapids, Michigan is looking to add another full-time Commercial Loan Processing Specialist to its growing Commercial Loan Operations Team. Are you ready to take our career to the next level with a stable and respected financial institution? Would you like to work for a supportive organization that listens to suggestions? If so, please read about this amazing opportunity in the field of commercial loans! Core Responsibilities: Load closed commercial loans onto our core loan processing system Use your amazing attention to detail skills to verify accuracy and proper documentation Build and maintain loan files and work on daily loan operations report items Why Mercantile Bank? Mercantile Bank was founded by entrepreneurs who believed building strong relationships and communities is accomplished through collaboration and innovation. It's more than being a financial institution, it's being a trusted ally and community partner. As Michigan's largest community bank, our roots are deeply embedded in the diverse communities we serve. Our commitment to our customers and community is at the core of all we do. As an employee of Mercantile Bank, you will receive competitive compensation, bonus opportunities, and best-in-class benefit options. With a minimum of 3 weeks' vacation, sick time, 11 paid holidays, generous 401k match of 5%, company paid life insurance, tuition reimbursement, IVF and adoption assistance, zero-interest loans for fitness equipment and business attire, discounted bank services, employee stock purchase plan, 529 savings plans, health savings accounts, flexible spending accounts, legal protection, exceptional training and development opportunities, and encouragement to connect with community through volunteer opportunities. A Look into Your Day As a Commercial Loan Processing Specialist, you play a key role in the commercial lending process working with our loan accounting system. Among other duties, you are primarily responsible for loading closed commercial loans onto our core loan processing system, verifying provided data for accuracy and quality. Attention to detail is paramount as you complete these loan transactions as well as maintenance requests, ensuring proper documentation is maintained and proper approvals are obtained. You will also spend time building and maintaining loan files along with working daily loan operations report items to ensure that files are complete, accurate, and in compliance. Since policies and regulations often change, you maintain a thorough working knowledge of regulations and compliance policies, especially as they apply to commercial lending operations. Your friendly demeanor and positive attitude make you a pleasure to work with. You have a great feeling of accomplishment as each loan task is completed successfully! What We're Looking For To thrive as a Commercial Loan Processing Specialist at Mercantile Bank, several key skills and qualifications are essential. You should be able to effectively prioritize multiple tasks while being meticulous. Effective communication skills and interpersonal skills are crucial, as you will interact and collaborate with team members. Are you friendly and tactful? Can you remain distraction-free while you work? If so, you might just be perfect for this loan processor position! Requirements: High school diploma or equivalent 2+ years of relevant experience 1+ years of banking experience with basic understanding of operational processes Proficient in Excel and Word Problem solving skills and ability to prioritize Working knowledge of documentation guidelines and lending regulations Good written, oral and interpersonal communication skills Ability to work overtime when necessary Preferred Qualifications: Bachelor's degree in business This position will be onsite at our location in Alpine, MI. Office hours are Monday-Friday, 8:00am - 5:00pm.

Job Description See what Commercial Banking is all about with Mercantile Bank. Learn from an experienced, professional team of community-based mentors. We are looking to hire Credit Interns in Grand Rapids, Mt. Pleasant, Troy, Lansing, or Kalamazoo, MI. Receive the best Commercial Credit training in the state and then have an opportunity to continue a career in banking with us after graduation. Core Responsibilities: Participate in best-in-class training and work with us for one full year Learn how to assess business financial statements to determine lendability Explore Mercantile and future careers in banking Why Mercantile Bank? Mercantile Bank was founded by entrepreneurs who believed building strong relationships and communities is accomplished through collaboration and innovation. It's more than being a financial institution, it's being a trusted ally and community partner. As Michigan's largest community bank, our roots are deeply embedded in the diverse communities we serve. Our commitment to our customers and community is at the core of all we do. This position earns competitive starting pay with many career paths and advancement opportunities. We have beautiful workspaces with sit-to-stand desks, open spaces to collaborate with others, and close mentors. A Look into Your Day You will start your experience as a Credit Intern with a group of other energetic college students who are ready to learn what it takes to have a career in banking and finance. You will work full-time during the summer and your first several weeks will be filled with required credit training in Grand Rapids, MI. After your training is complete you will work with full-time Credit Analysts and learn how to conduct thorough assessments of client financial information. You will learn how companies make money by examining crucial factors such as cash flow, collateral, and guarantor support. You will understand the value of strong communication skills (written and verbal) in a professional office environment by learning what it takes to support a growing commercial lending team. During your year-long internship, you will have the opportunity to explore what a career in banking would look and feel like. You may participate in job shadows with other departments and are encouraged to participate in community activities. You will have regular coaching sessions with your manager to ask questions and gain valuable insights to your career and education. Take full advantage of working alongside other college students and community-oriented professionals to build your network. What We're Looking For Are you ambitious and eager to learn? Do you take pride in sticking to a task until it's complete? Are you attentive to detail? Do you take initiative? Are you mathematically and analytically minded? If yes, you might just be perfect for this position! Requirements: Working to achieve a bachelor's degree in finance, accounting or business economics College GPA of 3.2 Preferred Qualifications: College GPA of 3.5 or higher A minimum of two college level accounting courses Previous internship experience in business or finance Desire to pursue a career in banking Work Schedule As a Credit Analyst Intern, you will work with us for one year. Your schedule will be full-time during the summer and part-time during the school year. We will work with your school schedule during the school year. Most of our interns work 15-20 hours. Job Posted by ApplicantPro

Digital Banking Specialist This role will require being available for on-site work within the Isabella Bank footprint with a potential to work hybrid 2 days of the week after the training period. Reports To: Digital Banking Manager General Purpose: The Digital Banking Specialist is responsible for the overall day-to-day operational functions of the Bank's electronic payments, products, and services. Responsibilities: Maintain a high level of knowledge and technical understanding regarding our digital products and services including all features and benefits, fees, and disclosures. Input and process all electronic transaction disputes using Regulation E and NACHA regulations. Maintain card portfolio for business and consumer cards, online and mobile banking, and all digital payment platforms. Provide direct customer support responding to general and technical inquiries via phone, online banking, or email related to digital banking services/systems. Monitor the daily operational activities of the Digital Banking Department. Maintain diligent awareness of potential fraud activity and report as necessary to the fraud team. Troubleshoot technical and operational issues. Assist with all digital services documentation including reporting, dispute filing, payments, etc. Process and reconcile numerous internal accounts in reference to digital banking products. Perform other duties as assigned. Education/Experience High School diploma or equivalent required. Associate degree in business, finance, or related field preferred. Minimum of 2 year of banking experience required, digital banking experience preferred. Prior experience with digital products and services is preferred. Skills Strong written and verbal communication skills with a demonstrated ability to communicate effectively with internal and external customers through many delivery channels. Strong organizational, time management and problem-solving skills. Proficiency in Microsoft Office software and other analysis tools. Proficient in electronic banking products / services / devices. Strong attention to detail. Positive and enthusiastic attitude. Isabella Bank is an AA/EEO employer.

Join Mercantile Bank as a Full Time Mortgage Loan Operations Specialist I in Alma, MI, and take your career to the next level! This onsite role offers an unparalleled opportunity to thrive in a dynamic, customer-focused environment where innovation and excellence are valued. Collaborate with a passionate team of problem-solvers dedicated to delivering high-quality mortgage solutions that make a meaningful difference in the lives of our customers. Experience the thrill of working in a fast-paced, energetic atmosphere that encourages forward-thinking and inclusivity. Core Responsibilities: Process and Maintain Loan Records: Onboard consumer loans into the core banking system accurately, perform loan account maintenance, and address non-posted transactions using mortgage software and Microsoft Excel. Analyze Reports and Reconcile Ledgers: Review system reports, research and resolve discrepancies, and ensure accuracy by reconciling departmental general ledgers. Provide Customer Support and Communication: Handle internal and external inquiries by phone, offering clear and timely assistance on loan-related matters while fostering effective communication. Why Mercantile? Mercantile Bank was founded by entrepreneurs who believed building strong relationships and communities is accomplished through collaboration and innovation. It's more than being a financial institution, it's being a trusted ally and community partner. As Michigan's largest community bank, our roots are deeply embedded in the diverse communities we serve. Our commitment to our customers and community is at the core of all we do. As an employee of Mercantile Bank, you will receive competitive compensation, bonus opportunities, and best-in-class benefit options. With a minimum of 3 weeks' vacation, sick time, 11 paid holidays, generous 401k match of 5%, company paid life insurance, tuition reimbursement, IVF and adoption assistance, zero-interest loans for fitness equipment and business attire, discounted bank services, employee stock purchase plan, 529 savings plans, health savings accounts, flexible spending accounts, legal protection, exceptional training and development opportunities, and encouragement to connect with community through volunteer opportunities. A Look into Your Day As a Mortgage Loan Operations Specialist I at Mercantile Bank, you will play a crucial role in ensuring the seamless onboarding of consumer loans into our core banking system. This position involves processing loan account maintenance and addressing non-posted transactions with precision and diligence. You'll analyze and review reports for any anomalies while employing your research skills to resolve adjustments efficiently. Your day-to-day activities will include working with both mortgage software systems and Microsoft Excel to book retail loans through integration and manual data input. Additionally, you will maintain accurate loan records, verify maintenance tasks, and reconcile the department's general ledgers. With frequent phone interactions, you will assist internal and external customers, answering loan-related inquiries and facilitating effective communication in a high-energy environment. This multifaceted role is ideal for someone who thrives on collaboration, problem-solving, and a commitment to excellence. What We're Looking For To excel as a Mortgage Loan Operations Specialist I at Mercantile Bank, strong analytical and problem-solving skills are essential. A background in banking operations or a related role, with 1-3 years of experience, will provide a solid foundation for success in this position. Familiarity with accounting principles, combined with a proficient knowledge of Microsoft Office, particularly Excel, is critical for managing loan data and reports. Preferred candidates will have experience in bank loan operations, including loan loading and maintenance, as well as an understanding of lending regulations and mortgage loan documentation. The ability to communicate effectively and collaborate within a fast-paced team environment is vital, enabling you to address customer inquiries and provide solutions with accuracy and professionalism. Your attention to detail will ensure that all tasks are completed efficiently and in compliance with regulatory standards. Requirements: 1-3 years job related experience in the following areas: banking operations or a similar role Accounting background Proficient knowledge of computer programs such as Microsoft Office. Lending regulations and mortgage loan documentation

Mercantile Bank was built by Commercial Bankers to do Commercial Lending. As we expand through the state of Michigan, we are looking for someone to join us as a Full-Time Commercial Banker in Traverse City, MI. Practice your craft in Commercial Banking in the community that you know and love. This exciting opportunity allows you to leverage your expertise while collaborating with local businesses to help them achieve their goals and foster economic growth. You'll immerse yourself in a fun and flexible work culture that prioritizes customer-centricity and innovation. Your passion for problem-solving will shine as you tackle unique financial challenges, contributing to the success of the businesses you serve. Engaging with local entrepreneurs and crafting tailored financial solutions will not only enhance your professional growth but also nurture a sense of community. Experience the thrill of making a tangible impact in the business landscape of Traverse City. Join us and be part of a high-performance team dedicated to excellence and integrity in banking. Core Responsibilities: Use your industry and banking knowledge to grow the bank's commercial lending portfolio Be a market leader in your community to drive successful partnerships with centers of influence and community members Why Mercantile Bank? Mercantile Bank was founded by entrepreneurs who believed building strong relationships and communities is accomplished through collaboration and innovation. It's more than being a financial institution, it's being a trusted ally and community partner. As Michigan's largest community bank, our roots are deeply embedded in the diverse communities we serve. Our commitment to our customers and community is at the core of all we do. As an employee of Mercantile Bank, you will receive competitive compensation, bonus opportunities, and best-in-class benefit options. With a minimum of 4 weeks' vacation, sick time, 11 paid holidays, generous 401k match of 5%, company paid life insurance, tuition reimbursement, IVF and adoption assistance, zero-interest loans for fitness equipment and business attire, discounted bank services, employee stock purchase plan, 529 savings plans, health savings accounts, flexible spending accounts, legal protection, exceptional training and development opportunities, and encouragement to connect with community through volunteer opportunities. A Look into Your Day As a Commercial Banker at Mercantile Bank in Traverse City, MI, you will play a crucial role in enhancing the bank's profitability through relationship-building with customers and prospects. Your responsibilities will include systematically developing a potential customer list and utilizing your cross-selling skills to promote bank products, including deposits and treasury management solutions. You will assess loan requests for alignment with the bank's credit and profitability standards while diligently monitoring credit and asset quality through consistent reporting and follow-up with borrowers. Representing the bank at various community functions will allow you to strengthen local ties, while you manage and grow a commercial loan portfolio aimed at maximizing earnings and minimizing delinquency. Your commitment to excellent customer service will be key, as will your ability to prepare loan write-ups, maintain reporting systems, and present client insights to the Board of Directors. What We're Looking For To thrive as a Commercial Banker at Mercantile Bank, candidates must possess a robust combination of skills and experience. Candidates should have a proven history of managing a diverse commercial and industrial (C&I) loan portfolio of at least $100 million, along with formal credit training effectively utilized throughout their careers. Strong ties to the local community will enhance your ability to build relationships. The ideal candidate will exhibit an entrepreneurial spirit, with a desire to innovate and contribute to a high-performing cross-functional team. Independent operation is crucial, along with a professional demeanor, excellent verbal and written communication abilities, and a commitment to maintaining high attendance and appearance standards. Requirements: Five or more years' Commercial Lending experience including experience as a Credit Analyst Bachelor's degree in finance or accounting Formal Banking Credit Training is a must

We are seeking a dynamic Senior Product Manager to join the Business Deposit team, to design and deliver a best-in-class digital experience across the customer and colleague lifecycle. This person will play a critical role in bringing our vision to life by creating the strategic direction, developing a multi-year roadmap, owning specific capabilities, leading cross-functional execution, and ensuring we continually improve our experience to drive customer satisfaction, loyalty, and profitability. The Digital Experience Product Manager will take a customer-first approach to identifying opportunity spaces, creating value propositions, defining outcomes, and building an execution roadmap. Duties and Responsibilities: * Own end-to-end product lifecycle for business deposit digital experiences from ideation through launch and ongoing optimization by defining and tracking product outcomes and success metrics (OKRs, KPIs) to measure adoption, engagement, and revenue impact * Create and prioritize roadmap and backlog based on customer need, business value, and strategic alignment * Execute product roadmap through definition of MVPs, iterative releases, and clearly defined requirements in partnership with Digital, Technology, UX, and other key partners to bring solutions to market and reduce execution risks * Build business cases for new, emerging technologies and experiences leveraging sound assumptions and customer trends to justify capital investment and prioritization * Collaborate with key partners to continuously identify opportunities to enhance existing experiences, create new experiences, drive adoption, and increase engagement * Partner with Research, UX, and Design to test, validate, and refine experiences * Identify downstream impacts to teams and processes such as operations, sales, marketing, finance, and others to ensure seamless go-to-market execution * Monitor competitive and customer trends and experiences and translate those into opportunities for product or experience improvements to drive growth, enhance sales, improve deepening, and retain clients * Communicate product strategy, financials, trends, execution progress, and other analysis within regular meetings, written communications, and updates to stakeholders, including executive leadership, marketing, sales, finance, and risk * Ensure deliverables meet regulatory and compliance standards by working closely with legal, risk, and compliance teams * Performs other duties as assigned Basic Qualifications: * 7+ years of digital product management or product development experience * Bachelor's Degree Preferred Qualifications: * Master's degree * Experience creating and executing digital roadmaps and new digital capabilities * Knowledge of financial services, preferably business banking * Demonstrated ability to quickly analyze situations and risks, determine paths of action, and execute flawlessly * Strong background in agile ways of working, customer experience research, visioning and planning, product discovery and product development * Knowledge of technical aspects of software products and core banking systems * Experience in project planning and management, with the ability to manage multiple projects in a fast-paced environment and meet deadlines * Excellent executive-level presentation skills and ability to influence senior stakeholders * Must be savvy and passionate about driving results and innovation * Technical skills: Microsoft Office suite, agile tools Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Applications Accepted Through: 09/07/2026 Huntington expects to accept applications through at least the date above, and may continue to accept applications until the position is filled. Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Compensation Range: Total Base Pay Range 93,000.00 - 189,000.00 USD Annual The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

Join Mercantile Bank as a Full-Time Teller and immerse yourself in a dynamic, customer-focused environment where innovation thrives. Here, you'll play a crucial role in shaping clients' banking experiences while working onsite among a team that values collaboration and integrity. Your problem-solving skills will be put to the test as you tackle challenges and implement solutions that enhance customer satisfaction. Experience the excitement of contributing to a high-performance culture that prioritizes excellence and inclusivity. This position not only offers you the chance to hone your financial acumen but also allows you to be part of a forward-thinking organization that supports your professional growth. If you're ready to make a meaningful impact in the banking industry, this is the opportunity for you. Embrace the chance to work in an energetic atmosphere that values your contributions. Core Responsibilities: Operate a cash drawer and provide excellent customer service on a variety of transactions Identify cross-sell opportunities and refer to the appropriate team member(s) Work in a team atmosphere and communicate professionally with customers as well as peers Why Mercantile Bank? Mercantile Bank was founded by entrepreneurs who believed building strong relationships and communities is accomplished through collaboration and innovation. It's more than being a financial institution, it's being a trusted ally and community partner. As Michigan's largest community bank, our roots are deeply embedded in the diverse communities we serve. Our commitment to our customers and community is at the core of all we do. As an employee of Mercantile Bank, you will receive competitive compensation, bonus opportunities, and best-in-class benefit options. With a minimum of 3 weeks' vacation, sick time, 11 paid holidays, generous 401k match of 5%, company paid life insurance, tuition reimbursement, IVF and adoption assistance, zero-interest loans for fitness equipment and business attire, discounted bank services, employee stock purchase plan, 529 savings plans, health savings accounts, flexible spending accounts, legal protection, exceptional training and development opportunities, and encouragement to connect with community through volunteer opportunities. A Look into Your Day As a Full-Time Teller at Mercantile Bank, your primary responsibility will be to deliver exceptional customer service while efficiently processing transactions, ensuring compliance with bank policies and federal regulations. You will manage a cash drawer, conduct deposits, withdrawals, loan payments, and check cashing, all while maintaining a keen eye for detail to prevent fraud. Working collaboratively in a team-oriented environment, you will communicate professionally with both customers and colleagues, fostering positive relationships and enhancing the overall customer experience. Actively seeking cross-sell opportunities, you'll utilize Mercantile Bank's Customer Relationship Management System (360 View) to connect clients with appropriate team members for advanced service needs. Your role will also involve promoting self-service options, assisting with appointment scheduling for higher service needs, and maintaining up-to-date knowledge of our products and services. With a commitment to excellence, you will play an integral role in meeting sales goals and supporting the branch's transactional services. What We're Looking For To excel as a Full-Time Teller at Mercantile Bank, candidates should possess a range of essential skills and qualities. Effective communication is paramount, as you will engage with customers and collaborate with coworkers daily. Your ability to handle cash with precision and perform accurate data entry is critical for maintaining trust and efficiency in transactions. Prioritizing tasks and multitasking under pressure are vital in a fast-paced banking environment. Strong interpersonal skills will enable you to build rapport with customers, ensuring they feel valued and understood. Demonstrating patience, courtesy, and friendliness will enhance the customer experience, while sales and customer service skills will be key in identifying and acting on cross-sell opportunities. Additionally, organization and attention to detail are crucial for balancing cash drawers and processing transactions accurately. A proactive approach toward learning and implementing training will empower you to adapt and thrive within the role while delivering exceptional service consistently. Requirements: Ability to prioritize and multitask job expectations Cash handling with accuracy with the ability to effectively count cash back to customers Ability to type and enter data with accuracy via computer systems Takes initiative to learn and implement training provided Problem solving Interpersonal and customer service skills Organization and attention to detail Function well in a fast-paced and at times stressful environment Clear and efficient communication (Verbal and Written) Preferred Qualifications: Needs based sales experience Schedule: Monday - Friday 8:30am-5:00pm

Mercantile Bank is looking for an enthusiastic, customer-focused Branch Banker to join our team in Grand Rapids, MI at our Forest Hills Branch. Depending on your experience, you may be hired as a Customer Service Representative or a Personal Banker. If you're passionate about helping others, driven by goals, and eager to grow professionally, this could be the perfect opportunity for you. Join a respected financial institution where your work makes a meaningful impact in the lives of our customers and the communities we serve. Core Responsibilities: Creating a high-quality, positive, and customized customer experience Assisting customers with their daily banking needs Recommending the best products and services to deliver financial solutions that empower people to achieve their goals and dreams Why Mercantile Bank? Mercantile Bank was founded by entrepreneurs who believed building strong relationships and communities is accomplished through collaboration and innovation. It's more than being a financial institution, it's being a trusted ally and community partner. As Michigan's largest community bank, our roots are deeply embedded in the diverse communities we serve. Our commitment to our customers and community is at the core of all we do. As an employee of Mercantile Bank, you will receive competitive compensation, bonus opportunities, and best-in-class benefit options. With a minimum of 3 weeks' vacation, sick time, 11 paid holidays, generous 401k match of 5%, company paid life insurance, tuition reimbursement, IVF and adoption assistance, zero-interest loans for fitness equipment and business attire, discounted bank services, employee stock purchase plan, 529 savings plans, health savings accounts, flexible spending accounts, legal protection, exceptional training and development opportunities, and encouragement to connect with community through volunteer opportunities. A Look into Your Day Depending on your qualifications, you may be considered for either a Customer Service Representative or Personal Banker role. While the responsibilities and requirements vary slightly between the two, this posting will refer to the position more broadly as 'Branch Banker.' As a Branch Banker you will do something different every day. Providing exceptional customer experiences and building long-term customer relationships will be your top priority. During your workday, you maintain a cash drawer with all the proper controls, vouchers, receipts, security, proofs, etc., ensuring it balances at the end of each day. Depending on the level you are in, your responsibilities can also range from efficiently processing routine financial transactions for our customers such as deposits, withdrawals, checks, and loan payments to opening bank accounts for individuals and businesses to being the "go to" banker for your customers where you ask questions and listen for cues to be able to provide banking (and possibly lending) solutions that meet their unique needs. You'll benefit from extensive training, both in the classroom and on the job, to ensure you're confident in our products and services. Banking is always changing so it will be your responsibility to continue to stay informed of changes that could occur. You are excited to share this information with your team members and customers. Together, with the team, you will be sure all operational procedures, transactions and audits are completed accurately and on time. You may wear multiple hats and be prepared to fill in where needed. You will have goals to achieve on your own and as a team. You will enjoy meeting and referring business to your banking partners in Mortgage, Commercial and Treasury. You will be proactive in tracking and reporting your sales and referral activities. What We Are Looking For To thrive as a Branch Banker at Mercantile Bank, you will need a diverse skill set that balances technical proficiency and exceptional interpersonal abilities. Familiarity with or the ability to learn banking software and tools is crucial as you will efficiently process routine financial transactions like deposits and withdrawals, manage cash drawers, and ensure compliance with security protocols. Your role will require active listening and problem-solving skills to understand customer needs and provide tailored banking and possibly lending solutions. As a customer-focused professional, you must excel in communication, both in-person, over the phone, and over email to assist customers with inquiries and transactions. Attention to detail is essential for accurately handling account information and ensuring that operational procedures are followed diligently. A strong sense of accountability will drive your participation in team goals and community involvement, enabling you to promote Mercantile Bank effectively. Adaptability is key, as you will wear multiple hats and remain informed about industry changes to share valuable insights with clients and peers. Requirements: 1-3 years of relevant experience (Customer Service Representative) 3-5 years of relevant experience (Personal Banker) Effective and efficient communication (written and verbal) Cash handling/data entry with accuracy Ability to prioritize and multitask job expectations Comfortable having conversations with customers and cross-selling products and services when opportunities are uncovered. Adaptable to an Internally and Externally Changing Environment Interpersonal Skills Preferred: Banking Experience Banker: Work Schedule On average, this position works banking hours Monday - Friday, 8:30am - 5:00pm. Community activities may require evening and weekend hours. Day travel is required for some meetings and training.

Job Description Join Mercantile Bank as a Full-Time Enterprise Project Coordinator in Wyoming, MI, and start a career in project management with a growing team. This role offers an exhilarating opportunity to work in a dynamic environment where problem-solving and customer-centricity are at the forefront. Collaborate with innovative teams that emphasize excellence and accountability while being a vital part of our forward-thinking culture. Your proactive nature will thrive as you contribute to impactful projects that drive our mission. Engage in a fun, flexible atmosphere that nurtures personal growth and celebrates inclusivity. Don't miss the chance to be part of an energetic team dedicated to making a difference in the banking industry. Core Responsibilities: Support a team of four Project Managers by coordinating enterprise-wide projects. Be a scheduling champion while arranging meetings and procuring resources and equipment. Prepare and maintain project documentation and utilize Asana for project tracking Why Mercantile Bank? Mercantile Bank was founded by entrepreneurs who believed building strong relationships and communities is accomplished through collaboration and innovation. It's more than being a financial institution, it's being a trusted ally and community partner. As Michigan's largest community bank, our roots are deeply embedded in the diverse communities we serve. Our commitment to our customers and community is at the core of all we do. As an employee of Mercantile Bank, you will receive competitive compensation, bonus opportunities, and best-in-class benefit options. With a minimum of 3 weeks' vacation, sick time, 11 paid holidays, generous 401k match of 5%, company paid life insurance, tuition reimbursement, IVF and adoption assistance, zero-interest loans for fitness equipment and business attire, discounted bank services, employee stock purchase plan, 529 savings plans, health savings accounts, flexible spending accounts, legal protection, exceptional training and development opportunities, and encouragement to connect with community through volunteer opportunities. A Look into Your Day As an Enterprise Project Coordinator at Mercantile Bank, you will play a crucial role in supporting project managers and team members by efficiently handling administrative and coordination tasks to ensure timely project execution. This position is perfect for individuals eager to develop their project management skills and gain invaluable exposure to enterprise-level projects. You will assist in scheduling and organizing project meetings, procuring resources, and maintaining equipment availability. Your responsibilities will also include preparing essential project documentation, such as issue logs, budget variances, and progress reports, while facilitating effective communication with stakeholders and addressing any escalated issues. As you support project managers in updating project plans, you will gain firsthand experience in complying with all bank policies and procedures. This dynamic role may also include additional functions as required, providing a comprehensive foundation for a successful career in project management. What We're Looking For To excel as an Enterprise Project Coordinator at Mercantile Bank, candidates should possess a blend of skills and experiences that foster effective project execution. A bachelor's degree combined with 1-3 years of experience in an administrative or coordination role is essential, with a preference for backgrounds in banking, particularly with Mercantile Bank. Strong organizational and time management skills are critical, along with proficiency in Microsoft Office tools such as Outlook, Teams, SharePoint, Excel, and PowerPoint. Successful candidates will demonstrate adaptability in a changing environment, coupled with analytical and problem-solving capabilities. Excellent communication and interpersonal skills are vital for facilitating stakeholder interaction and enhancing customer service. The ability to manage time effectively and meet deadlines within a fast-paced, sometimes stressful atmosphere is a must, ensuring that all project milestones are achieved without compromise. Requirements: 1-3 years' experience in an administrative or coordination role Bachelor's degree Preferred experience in banking preferably with Mercantile bank Job Posted by ApplicantPro