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Become A Merchandise Lead

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Working As A Merchandise Lead

  • Performing for or Working Directly with the Public
  • Getting Information
  • Organizing, Planning, and Prioritizing Work
  • Communicating with Supervisors, Peers, or Subordinates
  • Resolving Conflicts and Negotiating with Others
  • Deal with People

  • Unpleasant/Angry People

  • $90,000

    Average Salary

What Does A Merchandise Lead Do At Rite Aid Corporation

* Receive plan-o-grams from the corporate office for store resets and update them when Category Managers add new merchandise to a department.
* Travel to stores in an assigned geographical area to reset their layouts by following a plan-o-gram and floor plan, removing merchandise from shelves, and relocating fixtures to conform to the new floor plan.
* Ensure each project is free of clutter and does not disrupt the daily operation of the store.
* Ensure the store is reset properly and in grand opening condition at the end of each project.
* Maintain updated plan-o-grams for all departments in a store.
* Supervisory Responsibilities
* This position currently supervises and coordinates the timely completion of store merchandising projects and ensures the work completed by Merchandisers is accurate and done in a timely manner

What Does A Merchandise Lead Do At Arc'Teryx

* Deliver the brand experience and elevate customer care to be best in class.
* Qualify and assess what will truly benefit the customer based on their needs.
* Make customers for life, not just a sale.
* Promote team spirit and brand advocacy.
* Work with the Visual Merchandising team to submit Visual Merchandising (VM) reports and pictures on a rolling calendar, and notifying them of any broken or damaged VM materials or fixtures.
* Receive feedback and make adjustments as needed to drive sale and improve visual impact.
* Be THE key driver of season change over within the timeframes given.
* Travel to new store openings and assist with merchandising of the new shop.
* Maintain knowledge of current product and current store stock availability on the sales floor and in backrooms.
* Actively maintain store appearance, keeping merchandise stocked and organized, while ensuring that the store itself is clean and well presented

What Does A Merchandise Lead Do At Maines Paper & Food Service

* Delivers legendary world-class customer service Coordinates work processes, assigns work to front line employees within assigned area, and recommends staffing levels.
* Provides ongoing training and support to front-line employees In partnership with store managers, addresses employee issues/conflicts and provides input, feedback and coaching to front-line employees Assists with interview and hiring processes Assumes Leader on Duty responsibilities in absence of assistant store managers.
* Leads and executes compliance with Loss Prevention policies and procedure.
* Drives store sales while achieving service results Delivers merchandising results.
* Executes store specific merchandising, price change, promotional events and floorset directives All other duties as assigned

What Does A Merchandise Lead Do At BJ's Wholesale Club

* Merchandise Leads are responsible for assisting in and overseeing the presentation and replenishment of merchandise in assigned selling locations.
* Additional responsibilities include but not limited to:
* Ensuring that merchandise is displayed, rotated and that correct signs are present
* Monitoring stock status and replenishing as needed
* Ensuring shelves and floor are free of debris

What Does A Merchandise Lead Do At Gap Inc.

* The lead is also responsible for the Areas of Accountability that fall under each category below.
* Customer Engagement
* Acts as the leader on duty occasionally as needed and consistently models the brand service standard and sub-brand selling behaviors during non-peak business hours.
* Enforces all loss prevention policies, and communicates violations to the leadership team or the Code of Business Conduct Hotline.
* Executes shortage action plan to minimize loss while achieving shrink goals.
* Maintains company standards of neat, clean and organized sales floor and stockroom.
* Shares feedback from customers with leadership team to improve the overall customer experience.
* Treats all customers with respect consistently and contributes to a positive work environment.
* Role models a positive work environment for all employees.
* Daily Operations
* Ensures all back room areas including bathrooms and employee break areas are cleaned regularly.
* Influences employees to support an operationally efficient and effective process driven environment.
* Upholds all company policies as outlined in the Policy and Procedure Manual, including the Field Employee Policy Guide and Code of Business Conduct.
* Supports the leadership team to ensure store compliance audit standards are met and maintained.
* Communicates daily goals and priorities to support associates, redirects activities as necessary to achieve productivity standards.
* Helps store drive all key performance indicators as determined by store leadership team as it relates to the lead’s areas of responsibility.
* Talent Development
* Supports on-the-job training for sales associates on company initiatives and standards to ensure that everyone fully understands company direction.
* Talent Management
* Communicates any policy violations to the leadership team in a timely, confidential manner.
* Communicates development feedback of sales associates to the leadership team.
* Supports employee engagement by recognizing and rewarding outstanding performance
* CORE COMPETENCIES
* Action Oriented
* Approachability
* Composure
* Customer Focus
* Drive for Results
* Functional/Technical
* Listening
* ORGANIZATION RELATIONSHIPS:
* Reports to the Assistant General Manager/Assistant Manager.
* Supervises sales associates.
* Interacts with district manager and other business partners.
* As a Lead you may have responsibilities in one of the following roles.
* Lead
* Merchandising
* Merchandise Muscle
* Partners with appropriate leader to direct shipment placement on sales floor.
* Assists in executing merchandise flow and product placement.
* Product Handling
* Supports and ensures execution of all shipment receiving and processing procedures to floor-ready standards.
* Ensures all delivery information is recorded and accurately reported.
* Tracks productivity and ensures that the team is meeting the Merchandise Handling Manual standards for all sales support tasks.
* Communicates staffing requirements for merchandise handling and replenishment processes to the leadership team.
* Ensures floor is replenished per company guidelines.
* Follows up with staff to ensure accuracy.
* Manages shipment supplies and fixtures and communicates needs to the leadership team.
* Ensures stockroom and stockroom activities meet risk management requirements.
* Oversees and executes markdowns in a timely and accurate manner.
* Audits markdowns to ensure accuracy.
* Performs audit and transfers of damaged and defective merchandise, completes re-tickets and charge sends according to Merchandise Handling Manual

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Merchandise Lead Career Paths

Merchandise Lead
Assistant Manager
General Manager
6 Yearsyrs
Assistant Manager Store Manager
District Manager
7 Yearsyrs
Assistant Manager Sales Manager
General Sales Manager
8 Yearsyrs
Assistant Store Manager Store Manager
Area Manager
7 Yearsyrs
Assistant Store Manager Manager Store Manager
District Sales Manager
7 Yearsyrs
Assistant Store Manager Manager Account Manager
National Account Manager
8 Yearsyrs
Manager Sales Manager
Sales And Marketing Manager
6 Yearsyrs
Merchandising Manager Operations Manager Branch Manager
Manager, Assistant Vice President
7 Yearsyrs
Merchandising Manager Operations Manager General Manager
General Manager Of Operations
8 Yearsyrs
Merchandising Manager Operations Manager
Sales And Operations Manager
7 Yearsyrs
Supervisor
Assistant General Manager
5 Yearsyrs
Supervisor Assistant General Manager Restaurant Manager
Restaurant General Manager
5 Yearsyrs
Supervisor Office Manager General Manager
Store Director
7 Yearsyrs
Department Manager General Manager
Center Manager
6 Yearsyrs
Department Manager Sales Manager District Manager
Market Manager
7 Yearsyrs
Department Manager Project Manager Purchasing Manager
Category Manager
8 Yearsyrs
Merchandising Supervisor District Sales Manager
Brand Manager
5 Yearsyrs
Visual Merchandising Manager District Manager Production Manager
Material Manager
9 Yearsyrs
Merchandising Supervisor Inventory Supervisor Inventory Manager
Inventory Control Manager
6 Yearsyrs
Shift Manager Deli Manager Produce Manager
Assistant Store Director
5 Yearsyrs
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Do you work as a Merchandise Lead?

Help others decide if this is a good career for them

Average Length of Employment
Merchandise Lead 3.0 years
Co-Manager 3.0 years
Store Leader 2.8 years
Sales Leader 2.1 years
Top Careers Before Merchandise Lead
Cashier 10.3%
Internship 4.6%
Manager 4.0%
Supervisor 2.8%
Assistant 2.2%
Associate 2.0%
Top Careers After Merchandise Lead
Cashier 5.7%
Manager 4.9%
Internship 3.0%
Supervisor 2.7%
Associate 2.6%

Do you work as a Merchandise Lead?

Merchandise Lead Demographics

Gender

Female

51.3%

Male

37.0%

Unknown

11.7%
Ethnicity

White

60.8%

Hispanic or Latino

17.6%

Black or African American

11.0%

Asian

6.8%

Unknown

3.8%
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Foreign Languages Spoken

Spanish

63.6%

French

8.4%

Italian

4.2%

Portuguese

2.8%

Chinese

2.8%

German

2.1%

Arabic

2.1%

Swedish

1.4%

Hindi

1.4%

Mandarin

1.4%

Bosnian

1.4%

Bengali

1.4%

Thai

1.4%

Japanese

1.4%

Romanian

0.7%

Korean

0.7%

Bulgarian

0.7%

Albanian

0.7%

Greek

0.7%

Carrier

0.7%
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Merchandise Lead Education

Schools

University of Phoenix

16.7%

Fashion Institute of Design and Merchandising

8.2%

University of Central Florida

7.9%

Southern New Hampshire University

5.0%

Fashion Institute of Technology

5.0%

International Academy of Design and Technology

4.4%

Michigan State University

4.1%

Arizona State University

4.1%

Columbia College Chicago

4.1%

University of Washington

4.1%

Ashford University

3.8%

San Francisco State University

3.8%

Texas State University

3.8%

Georgia State University

3.8%

Northern Illinois University

3.8%

University of Cincinnati

3.5%

Ohio State University

3.5%

Pennsylvania State University

3.5%

Kent State University

3.5%

University of Massachusetts Amherst

3.5%
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Majors

Business

28.4%

Specialized Sales And Merchandising

8.0%

Marketing

7.2%

Graphic Design

6.1%

Psychology

5.4%

Communication

5.3%

Criminal Justice

4.9%

General Studies

4.0%

Management

4.0%

Accounting

3.5%

Health Care Administration

3.1%

Liberal Arts

3.0%

Fine Arts

2.6%

Kinesiology

2.2%

Medical Assisting Services

2.2%

Education

2.2%

Political Science

2.1%

Biology

2.1%

English

2.1%

Nursing

1.6%
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Degrees

Bachelors

43.3%

Other

27.6%

Associate

16.6%

Masters

6.1%

Certificate

4.3%

Diploma

1.4%

License

0.5%

Doctorate

0.2%
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Top Skills for A Merchandise Lead

  1. Customer Service
  2. New Merchandise
  3. Sales Floor
You can check out examples of real life uses of top skills on resumes here:
  • Provide customer service by greeting customers and answering product related and general gardening questions.
  • Received new merchandise and logged into inventory system.
  • Provided exemplary customer service by assisting customers in sales, developing individualized customer relationships, and organizing the sales floor.
  • Increased product placement through the utilization of store operations and traffic pattern recognition.
  • Resolved specific customer questions and recommended products based on extensive product knowledge.

How Would You Rate Working As a Merchandise Lead?

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Top Merchandise Lead Employers

Jobs From Top Merchandise Lead Employers

Merchandise Lead Videos

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Life as a Trainee Merchandiser

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