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Merchandise stocker skills for your resume and career

Updated January 8, 2025

3 min read

Below we've compiled a list of the most critical merchandise stocker skills. We ranked the top skills for merchandise stockers based on the percentage of resumes they appeared on. For example, 33.6% of merchandise stocker resumes contained pallet jack as a skill. Continue reading to find out what skills a merchandise stocker needs to be successful in the workplace.

15 merchandise stocker skills for your resume and career

1. Pallet Jack

Here's how merchandise stockers use pallet jack:

Use pallet jacks to move and sort out full pallets of merchandise throughout warehouse, stock incoming merchandise and setup displays/end-caps.
Moved merchandise to sales floor using hand, roller rack, pallet jack, dolly or hand truck.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how merchandise stockers use customer service:

Provided Customer Service by answering customers' questions about merchandise and advised customers on merchandise selection.
Exceeded company sales goals by implementing corporate standard sales techniques and providing excellent customer service.

3. Stock Shelves

To "stock shelves" is referred as the process of putting the supplies on the shelves in the store. It is important to stock the shelves timely as empty shelves can cost a business too much.

Here's how merchandise stockers use stock shelves:

Oversee freight to Stock shelves, inventory, remove and/or add product to and from backroom.
Stock shelves with inventory, make sure aisles are in order, respond to customer needs

4. Customer Satisfaction

Here's how merchandise stockers use customer satisfaction:

Received many roses for customer satisfaction.
Performed stocking duties in restaurants throughout the park to facilitate sales and ensure customer satisfaction

5. Food Handling

Here's how merchandise stockers use food handling:

Trained kitchen staff on proper use of equipment, food handling, and portion sizing.
Follow safe food handling and personal hygiene practices.

6. Store Management

Here's how merchandise stockers use store management:

Communicate with store management regularly on changes and updates within department.
Report discrepancies, updates on out of stocks, new items, and mark downs to store management.

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7. Inventory Control

Here's how merchandise stockers use inventory control:

Monitored inventory as necessary by implementing the inventory control policies as necessary; included retail shelf stocking and back-up inventory ordering.
Supported Merchandising Manager to complete essential inventory control functions in an effort to maintain financial and inventory accuracy.

8. Walmart

Walmart is a multinational retail store that was founded in 1962. Walmart operates different departmental stores and discounted grocery stores. Walmart has more than 11,000 stores worldwide by 2021. It is a family-owned business operated by the Walton family, and by 2020 it was the world's largest company if we rank them according to revenue generated by them. Based in the USA, Walmart now operates in 26 different countries under 54 different names.

Here's how merchandise stockers use walmart:

Received and stocked store merchandise for Walmart in Bowie, Maryland.
Advantage Resourcing > Walmart -Stocked floors with product.

9. Retail Store

Here's how merchandise stockers use retail store:

Opened, unpacked, and placed merchandise on display in retail stores throughout the district.
Replenished merchandise and supplies throughout several retail stores within the district.

10. Store Shelves

Store shelves are necessary for any store that needs products to be displayed. You can commonly find them in grocery stores.

Here's how merchandise stockers use store shelves:

Organized all non-grocery Inventory from receiving and relocated items to store shelves in an orderly and desirable fashion for possible purchase.
Ensured that store shelves within the assigned area are properly stocked and maintained in an orderly and neat manner.

11. Stock Merchandise

Here's how merchandise stockers use stock merchandise:

Stocked and rotated inventory regularly including assisting customers with locating out of stock merchandise.
Restock merchandise on the floor, help customers find merchandises, pick out merchandises that need to be shipped out.

12. Merchandise Displays

Here's how merchandise stockers use merchandise displays:

Replenished merchandise inventory, and arranged merchandise displays to attract customers.
Stocked shelves, racks, cases, bins, and tables with merchandise and arrange merchandise displays to attract customers.

13. Back Room

Here's how merchandise stockers use back room:

Maintain orderly back room inventory accountability for ordering and shelf life.
Arrive at stores when delivery occurs, put out merchandise both from the back room and off the truck.

14. Stock Room

A stock room is a room where a company's goods are stored. It is a room where products or materials are kept until they are needed: Less stock is kept on the shop floor and more in the stockroom.

Here's how merchandise stockers use stock room:

Stock the location, optimize usage of stock rooms and shelving space and keep stockrooms clean and organized.
Shipped out stock balances and RTV's, and Overlooked the cleanliness of the entire stock room.

15. Product Displays

Here's how merchandise stockers use product displays:

Unload trucks and stock Grocery and General Merchandise, cashier, set up product displays, and contact with customers.
Build and maintain product displays and floor fixtures in preparation of new seasonal products.

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What skills help Merchandise Stockers find jobs?

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List of merchandise stocker skills to add to your resume

The most important skills for a merchandise stocker resume and required skills for a merchandise stocker to have include:

Pallet Jack
Customer Service
Stock Shelves
Customer Satisfaction
Food Handling
Store Management
Inventory Control
Walmart
Retail Store
Store Shelves
Stock Merchandise
Merchandise Displays

Back Room
Stock Room
Product Displays
Store Policies
Delivery Truck
RF
Product Knowledge
Unload Trucks
Groceries
Display Cases
Customer Demand
Store Appearance

End Caps
Store Displays
Customer Assistance
Merchandise Presentation
Product Placement
General Merchandise
Unload Merchandise
Cash Registers
Promotional Displays
Perishables
Costco

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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