Top Merchandising Associate Skills

Below we've compiled a list of the most important skills for a Merchandising Associate. We ranked the top skills based on the percentage of Merchandising Associate resumes they appeared on. For example, 24.7% of Merchandising Associate resumes contained Customer Service as a skill. Let's find out what skills a Merchandising Associate actually needs in order to be successful in the workplace.

The six most common skills found on Merchandising Associate resumes in 2020. Read below to see the full list.

1. Customer Service

high Demand
Here's how Customer Service is used in Merchandising Associate jobs:
  • Delivered exemplary customer service by assessing customer needs and collaborated to find solutions for customers.
  • Maximized sales by displaying merchandise and maintained store cleanliness while executing superior customer service.
  • Fostered relationship with account personnel & provided superior customer service to all accounts serviced.
  • Provided excellent customer service by giving timely assistance for customer requests and inquiries.
  • Provide a memorable shopping experience by employing exceptional levels of customer service.
  • Coordinated with various departments to optimize customer service and perform administrative duties.
  • Delivered excellent customer service while demonstrating a high degree of professionalism.
  • Provided incredible customer service to all customers on a daily basis
  • Provided excellent customer service at store level management and associates.
  • Provided excellent customer service to each and every customer.
  • Provide customer service while implementing new advertising features.
  • Provide excellent customer service, emphasizing great satisfaction.
  • Processed merchandise returns and provided excellent customer service.
  • Maximize sales opportunities by providing excellent customer service.
  • Delivered excellent customer service with quick register knowledge.
  • Resolve customer service issues appropriately and completely.
  • Provided excellent customer service in assisting customers.
  • Provide excellent Customer Service and Satisfaction.
  • Demonstrated excellent communication and customer service.
  • Provided exceptional customer service when needed.

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2. Sales Floor

high Demand
Here's how Sales Floor is used in Merchandising Associate jobs:
  • Maintained the stockroom and sales floor to maximize customer experience and store profitability
  • Performed cross-functional tasks including merchandising, organizing sales floor and stockroom.
  • Process incoming inventory and merchandised sales floor.
  • Assist in placement of merchandise on sales floor, price changing, signing, and the preparation of shipments to customers.
  • Manage the sales floor, monitor the merchandising, fold merchandise, ensure the sales floor is neat for next business day
  • Worked with a team to provide exemplary customer service to clients in conjunction with maintaining the sales floor and stock room.
  • Assisted sales associates in inventory checks and product knowledge as to what the store carried on and off the sales floor.
  • Processed merchandise to floor ready standards and assisted the Merchandise Team Lead with the placement of merchandise on sales floor.
  • Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory and cashier.
  • Execute merchandise and visual processes including receiving, merchandising of products on sales floor and maintenance of stores visual presentation.
  • Replenish clothes and other merchandise on the sales floor, making sure they get replenished in there right department.
  • Update sales floor with monthly sets and new merchandise that will catch the attention of anyone that walks by.
  • Receive incoming deliveries, unpack merchandise, and organize the set-up and display of stock on the sales floor.
  • Performed cross functional tasks including merchandising, organizing sales floor, restocking shelves and performed general clerical duties.
  • Developed customer service skills, as I assisted a number of customers while out on the sales floor.
  • Worked with a team to ensure prompt, accurate service on the sales floor and receiving department.
  • Exceed company targets to organize incoming freight and set product on the sales floor according to company standards
  • Applied process design skills to establish order out of chaos by reorganizing storage area and sales floor.
  • Follow Company merchandise presentation directives and standards while merchandising incoming truck freight and replenishing the sales floor.
  • Opened merchandise to be added to the sales floor, which resulted in the maximizing of sales.

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3. New Merchandise

high Demand
Here's how New Merchandise is used in Merchandising Associate jobs:
  • Presented new merchandise displays following the corporate guidelines and from knowledge gained from company educational tests.
  • Restocked merchandise and handled new merchandise placement.
  • Produced unique concepts for new merchandise presentations.
  • Handled intake/inventory of new merchandise.
  • Communicate with customers on any sale promotions and or new merchandise, and offer an additional product that compliments the purchase.
  • Walk the floor with the Supervisor to understand the plan and then execute the upcoming design and set for new merchandise.
  • Processed new merchandise, ensuring items were properly stored, ticketed, and easily located for replenishment of the sales floor.
  • Take discontinued merchandise off shelf, Put new merchandise on shelf, Set shelves to schematic, Clean up and inventory
  • Attend meetings regarding upcoming design and set for new merchandise and adjust product area to adhere to new changes.
  • Provide customer service on the sales floor, replenish and display new merchandise, and process customer transactions.
  • Utilized Plan-O-Gram to place new merchandise, and coach sales representatives on where to find particular vendors.
  • Flow new merchandise, clearance, cashier and ambassador of customer service for HomeGoods HOLIDAY SEASON.
  • Placed and stocked new merchandise; prepared sales display areas; and marked down sale merchandise.
  • Maintained client list and alerted clients on list when new merchandise came into the store.
  • Performed retail service by receiving new merchandise and putting it out on the sales floor.
  • Stocked new merchandise, gift wrapped customers' purchases and changed pricing on merchandise.
  • Compile customer feedback on new merchandise and store layout and communicated findings to management.
  • Put new merchandise in appropriate place on sales floor -Help any customers that need assistance
  • Put up new merchandises and set up the floor according to the given plan.
  • Maintain the floors in installing graphics throughout the store to market new merchandise.

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4. Markdowns

high Demand
Here's how Markdowns is used in Merchandising Associate jobs:
  • Expedite merchandise percentage markdowns and communicate related results and data files to management.
  • Conducted markdowns and placed appropriate marketing based on Manager direction.
  • Complete Markdowns, Transfers, Return to Vendors, as well as process Damages and Mark Out of Stock Merchandise.
  • Uphold high store standards by way of merchandising products, processing markdowns, and maintaining clean store appearance.
  • Cashier, Customer Service, generate store markdowns, backroom processing and including shipping and receiving of merchandise.
  • Assisted in merchandise presentation, processing markdowns, fitting room, cashier, customer service and backroom.
  • Support merchandise presentation, processing, markdowns, front end, customer service, and dressing room.
  • Task included setting sales, markdowns, changing signage, moving merchandise, and organizing clothing lines.
  • Assist customers in finding products, presenting merchandise, markdowns, cashier, and customer service.
  • Store Operations - Assist in merchandise display and floor arrangement, markdowns and ticketing of merchandise.
  • Focus on receiving merchandise, processing it according to store s proper merchandising procedures and markdowns.
  • Assisted in weekly sizing maintenance projects, replaced missing merchandise tickets and assisted with markdowns.
  • Forecast sales and markdowns based on trends, receipt flow and promotions to maximize sales.
  • Completed vigorous markdowns in a team of 6 associates before store opened for business.
  • Experienced with RF gun to do transfers, markdowns, and re-ticket items.
  • Assist in processing, markdowns, cashier, customer care and display of merchandise
  • Ensured accuracy of signing and markdowns and set sales and national ad events.
  • Arrange, display and stock merchandise-Assist customers on the sales floor- Perform markdowns- Cashier
  • Stock merchandise, take inventory, ticket and re-ticket, execute markdowns.
  • Stock room merchandise as it comes in, markdowns, and inventory.

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5. Present New Merchandise

high Demand
Here's how Present New Merchandise is used in Merchandising Associate jobs:
  • Style mannequins with a cohesive theme and color story to properly represent new merchandise within the store.
  • Receive Freight and Convey shipments from the Shipping/Receiving Platform to Backroom.Stock, Organize and Present New Merchandise on the Sales Floor.
  • Stock, organize and present new merchandise on the sales floor Receive freight and covey shipment form shipping/receiving platform to backroom.
  • Processed inbound merchandise * Present new merchandise to store standards * Processed (RTV's, Transfers, POS) * Recovery

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6. Stock Room

high Demand
Here's how Stock Room is used in Merchandising Associate jobs:
  • Varied work includes assisting in the stock room when new shipments arrive, stocking and reorganizing departments, and cashiering.
  • Assisted with unloading deliveries, verified list of 'receivers' to insure accurate counts and organized stock room.
  • Maintained and unpacked inventory -Organized stock room -Transferred a constant flow of inventory to the store front -Updated inventory
  • Followed instructions from supervisors on restocking merchandise from stock rooms before performing the out of stock inventories.
  • Receive, open, unpack and issue sales floor merchandise in stock room and perform merchandise hanging.
  • Provided superior customer service while maintaining sales floor, stock room and reporting damages or thefts.
  • Provided assistance in stock rooms and making sure the floor is fully stocked at all times.
  • Helped to maintain neat and clean work environment on sales floor and in stock room.
  • Maintained department cleanliness and floor merchandise inventory, organized and cleaned the back stock room.
  • Provide a detailed inventory of all merchandise in the stock room and on the floor.
  • Work in stock room, fitting room, front end, jewelry and customer service.
  • Helped clean and organize the stock room, dressing rooms, and retail floor.
  • Organized and maintained merchandise in stock rooms, and filled sales floor as needed.
  • Assist with pulling customers' orders from stock room and loading of customers cars.
  • Solved logistical problems in the stock room for inventory that wasn't accounted for.
  • Unload stock from trucks weekly and place in stock room for floor delivery.
  • Used time efficiently when not serving customers, including cleaning out stock rooms.
  • Maintain stock and flow of merchandise on the floor and in stock rooms.
  • Worked on the floor, stock rooms, inventory, fulfillment and processing.
  • Organized and maintained a clean and orderly stock room and sales floor.

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7. Inventory Control

high Demand
Here's how Inventory Control is used in Merchandising Associate jobs:
  • Monitor in-stock position of approved merchandise programs and inventory control at store level to ensure procedural and policy compliance.
  • Conducted inventory control Setup point of purchase displays Provided written evaluation of effectiveness of point of purchase displays
  • Assisted the merchandising manager in completing essential inventory control functions to support financial and inventory accuracy.
  • Completed inventory and order sheets to confirm daily/workload completion in addition to monitoring inventory control.
  • Acknowledged by management for inventory control, product merchandising, plan-o-gram updates and fixture installation.
  • Worked in inventory control with auditing & variance analysis identifying obsolete inventories.
  • Utilize inventory control to maintain full presentations for customer satisfaction.
  • Directed all inventory control functions for the organization.
  • Conduct inventory control of books as Wal-Mart representative
  • Maintain on-hand quantity changes within inventory control.
  • Assist merchandising manager in inventory control functions.
  • Administer merchandising and inventory control strategies.
  • Assisted sales department associates with inventory control
  • Maintained inventory control of all store merchandise
  • Trained to Operate Point-of-Sale Terminals, Inventory Control, Stock Control, Floor Stocking, Cash Handling, and Guest Relations.
  • Implement inventory control by accounting for all freight in work area, ensuring accuracy of signage and restocking shelves appropriately.
  • Cashier, customer service, inventory, receiving, stock replenishment, inventory control, special orders for customers.
  • Assumed many roles including store manager, display supervisor, inventory control and corporate trainer for cash management control.
  • Use and operate inventory control and management systems in order to accurately represent product in shipments and transfers.
  • Modify price checks and inventory control daily on over 60,000 products, updating prices for customers.

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8. Daily Operations

high Demand
Here's how Daily Operations is used in Merchandising Associate jobs:
  • Ensured successful daily operations using verbal and written communication and focusing on project quality and completion.
  • Assisted in the daily operations of the store including merchandise presentation, sales transactions, customer service, and fitting room.
  • Assist in daily operations of the store merchandise presentation, processing, markdowns, fitting room, customer service front end.
  • Assisted in the daily operations of the store while navigating with a sense of urgency and trust.
  • Maintained a clean, well-organized environment to maximize efficiency in the daily operations of the store.
  • Helped other departments during down time to help the store keep up with its daily operations.
  • Provided Customer service and payment processing responsible for assisting in the daily operations of the store.
  • Assisted in the daily operations of the store including customer service and cashier duties.
  • Contribute with the daily operations of the store and perform other duties as assigned.
  • Assist in the daily operations of the store, specifically in the markdowns department
  • Assist in the daily operations of the fitting room and merchandise presentation.
  • Assisted in the daily operations of the store and maintained store structure.
  • Assisted in the daily operations of the store merchandise presentation.
  • Assisted with daily operations and upkeep of the store.
  • Assist the daily operations of the store.
  • Provided exceptional customer service to all customer in person or on the phone Assisted in the daily operations of the store.
  • Self-managed daily operations, such as price changes, signage placement, new product placement, RTVS and markdowns and mark-ups.
  • Assist in the daily operations of the store Count merchandise coming in and out of the dressing rooms.
  • assisted with daily operations; presented products to customers; performed processing, cashiering, inventory and housekeeping.
  • Assisted with the daily operations of the store Promoted company's products and services on a daily basis.

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9. Sales Goals

high Demand
Here's how Sales Goals is used in Merchandising Associate jobs:
  • Implemented various marketing strategies to help generate sales and not only achieve, but exceed the store's daily sales goals.
  • Partner with Sales/Planning teams to understand the monthly sales numbers by month and prepare product to meet the sales goals.
  • Execute specific steps and processes of merchandising, inventory, asset protection and back office processes to achieve sales goals.
  • Provided assistance to the store managers in meeting the monthly sales goals, and achieving other tasks as required.
  • Sell product and apparel; unload trucks, place product according to diagram layouts, meet daily sales goals
  • Set sales goals as well as sold to meet goals in the fine jewelry department.
  • Work with manager to maximize seasonal sales by reviewing weekly floor plan and sales goals
  • Contributed to team success by exceeding team sales goals by [80]%.
  • Displayed exceptional customer service and assisted the sales team in reaching daily sales goals.
  • Received out-of-cycle pay increase for exceeding sales goals through persuasive selling of merchandise.
  • Communicated and educated customers to reach sales goals, oversaw merchandise purchases.
  • Contribute to the stores sales goals by selling the clothes and accessories.
  • Reached personal sales goals, while supporting the goals of the team.
  • Assist in making sales goals by consistently executing the merchandise flow programs.
  • Utilize company software and product knowledge to consistently exceed sales goals.
  • Assist in driving sales goals, merchandising, and customer service.
  • Dedicated to reach and exceed individual and team sales goals.
  • Practiced consultative sales techniques to achieve set sales goals.
  • Scheduled weekly associate sales goals.
  • Out sold sales goals by 20%.

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10. Solid Product Knowledge

high Demand
Here's how Solid Product Knowledge is used in Merchandising Associate jobs:
  • Drive sales results through greeting and assisting customers on the sales floor and maintaining solid product knowledge.
  • Greet and assist customers on the sales floor while demonstrating solid product knowledge.
  • Drive sales results through greeting and assisting customers on the sales floor and maintaining solid product knowledge.

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11. Company Standards

high Demand
Here's how Company Standards is used in Merchandising Associate jobs:
  • Assist in the execution of merchandising and operational functions to Company Standards within a specific department.
  • Implemented visual merchandising presentation standards and guidelines consistent with company standards and directives.
  • Processed and cataloged new inventory to comply with company standards.
  • Conduct inventory on store-wide product as mandated by company standards.
  • Maintained proper merchandise stocking in acquiescence with company standards.
  • Cleaned files received from designers and conformed them to company standards to enable their upload onto the website.
  • Ensured that merchandise was folded, sized, properly ticketed and fitting rooms cleaned all to company standards.
  • Applied organizational skills to maintain the stock room as well as the sales floor to meet company standards.
  • Followed the floor set guidelines to ensure the sales floor is replenished in accordance to company standards.
  • Arranged merchandise according to company standards, updated price and markdowns throughout the store.
  • Participated in floor sets and the setup product displays by company standards.
  • Restored store, lunchroom and stockroom to the high Company standards.
  • Maintain safe and organized work environment in compliance with company standards.
  • Stocked & maintained product display in acquiescence with company standards.
  • Handled and displayed general merchandise in accordance with company standards.
  • Maintained sales floor according to company standards and policies.
  • Assisted in training merchandise flow associates to company standards.
  • Process new merchandise shipments according to company standards.
  • Execute pricing and signing according to company standards.
  • Train merchandise flow crew according to company standards.

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12. Stock Shelves

high Demand
Here's how Stock Shelves is used in Merchandising Associate jobs:
  • Greet Clients-Stock Shelves-Ticket Check-Clean Showroom Floor-Organize Clothes
  • Manage a store of merchandise, stock shelves, run cashier and be of assistance to all employees and customers.
  • Stock shelves, retrieve merchandise from stockroom for customers, handled cash by closing registers and ringing up customers.
  • Helped receive inventory, stock shelves, work areas, and maintained records at the end of each shift.
  • Provide information and assistance to customers, stock shelves, perform inventory audits, update point of sales information.
  • Stock shelves and assist customers in finding what they need as well as run a til
  • Run a cash register, greet customers, restock shelves, and organize the store
  • Stock shelves with merchandise received from truck, count back stock and condition areas.
  • Stock shelves with incoming goods, ensure proper circulation of goods for precise logistics
  • Clean and stock shelves before the store opens and after it closes.
  • Stock shelves, organize merchandise, customer service, inventory, cashier
  • Stock shelves & other displays or place merchandise into stockroom.
  • Stock shelves and racks according to set standards and amounts.
  • Restock shelves, Greet Customers and help them locate merchandise.
  • Stock shelves with products, cashier and bag groceries.
  • Maintain cleanliness of store and stock shelves as required.
  • Stock shelves with clothing and items.
  • Stock shelves and pack down products.
  • Restock shelves with appropriate merchandise.
  • Process shipments, stock shelves,

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13. Regular Basis

high Demand
Here's how Regular Basis is used in Merchandising Associate jobs:
  • Provide excellent customer service when interacting with customers on a regular basis.
  • Attended product training sessions on a regular basis in order to have the utmost product knowledge.
  • Interacted with customers on a regular basis, and organized news displays.
  • Greet, interact, and provide customer service on a regular basis.
  • Greeted, interacted with, and thanked customers on a regular basis.
  • Clean Shelves on a regular basis and ensure cleanliness.
  • Motivated and supervised 5+ employees on regular basis.
  • Exceeded sales goal on a regular basis.
  • Interact with customers on a regular basis.
  • Assisted customers on a regular basis.
  • Clean shelves on a regular basis.
  • Received and stocked ordered merchandise from containers weight up to 70 pounds Cleaned shelves on a regular basis.
  • Aided in training new staff members and led closes on a regular basis.
  • Coordinated with In-Store Planogrammers about merchandise issues on a regular basis.
  • Assist General Merchandise Manager with promotions and events Follow up with customers on a regular basis Inventory checks.
  • Used Microsoft Outlook, Pagemaker, Illustrator and Photoshop on a regular basis.

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14. Retail Store

high Demand
Here's how Retail Store is used in Merchandising Associate jobs:
  • Managed payments and distributed marketing information to encourage future business for consumer goods retail store catering to animal gifts and novelties.
  • Conduct new corporate visual displays at the Ann Taylor Inc. retail store in Saint Louis Galleria Mall.
  • Plan and erect commercial displays, such as those in windows and interiors of retail stores.
  • Installed fixtures and restocked merchandise for Family Dollar and other major retail stores.
  • Established relationships between Sprint and the National Retail Stores to promote sales.
  • Stored, priced and restocked merchandise displayed in major retail store.
  • Create window and in-store displays of goods for the retail store.
  • Set up and install fixtures and merchandising aids in retail stores.
  • Streamline the flow of inventory through 13 regional retail stores.
  • Assisted customers with purchases and ensured retail store was maintained.
  • Reset shelves and install and remove fixtures in retail stores
  • Collect product pricing data for retail stores.
  • Audit in Retail Stores Merchadisier organization of materials received
  • Work as a team member in department resets and store remodels of varied retail stores using tools and maintaining planogram integrity.
  • Stock and order general merchandise for several different retail stores per policies of company.
  • Go to retail stores and set up displays using a Plannogram and charts.
  • Inventoried, stored, and restocked merchandise displays in retail store.
  • Worked as a cashier within the retail store at Saratoga Springs.
  • Retail Service * Assists with reorganization of retail store layouts * Responsible for removing and restocking entire store inventory
  • Handle cash Greet and interact with people in the amusement park Clean retail store

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15. Loss Prevention

average Demand
Here's how Loss Prevention is used in Merchandising Associate jobs:
  • Processed returns in an organized and timely manner Implemented security and loss prevention.
  • Ensured security tagging of merchandise to maintain company Loss Prevention standards.
  • Utilized proper loss prevention guidelines that minimized inventory loss and shrinkage.
  • Participated in loss prevention activities and following policies regarding shoplifting.
  • Supported management and loss prevention in accounting for store inventory.
  • Organized and reviewed paperwork and monitoring loss prevention.
  • Maintained overall store presentation - loss prevention
  • Promoted to Loss prevention detective with the responsibilities of monitoring employees through CCTV, detaining shoplifters, and maintaining safety standards.
  • Sponsor in the Target Shrink Program: assist store in improving the Shrink percentage through Loss Prevention methods and goals.
  • Suggest sells, restocking and organize display merchandise, maintain the cleanliness of gift shop, and loss prevention.
  • Assisted in the loss prevention department: ensured that all items were properly accounted for after purchase.
  • Received Detective of the Month honors for the Atlanta area during first month as Loss prevention associate.
  • Follow loss prevention, risk control, and quality assurance procedures while ensuring a safe environment.
  • Stocked merchandise, executed markdowns, and maintained awareness of potential loss prevention issues and activities.
  • Adhered to, retained and implemented knowledge of loss prevention practices and protected company assets.
  • Followed the loss prevention and security guidelines to minimize inventory shrinkage and profit loss.
  • Assisted the department of Loss Prevention in apprehending two criminals in a nearby section.
  • Ensured loss prevention measures were maintained with security tagging, inventory and markdowns.
  • Stocked and inventoried merchandise; ensured Quality Control and loss prevention.
  • Practice loss prevention procedures and perform related retail duties as required.

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16. Product Placement

average Demand
Here's how Product Placement is used in Merchandising Associate jobs:
  • Implement and execute effective merchandising using various product placement strategies.
  • Determined key product placement based on category objectives.
  • Ensured product placement and signage accuracy.
  • Partnered with the merchandising team to make product placement adjustments based on selling, inventory ownership, and field merchandising reports.
  • Provided excellent customer service by having a well-rounded knowledge of store layout and product placement as well as company policy.
  • Reported weekly on successful product placements and sales, collected product feedback and requests, as well as competitive newness.
  • Support of Liquidation sales and processing, merchandising support including store recovery, product placement and receiving.
  • Develop ongoing pricing and product placement strategies, ensuring alignment across E-commerce and Visual Merchandising Teams.
  • Work with the Merchandising team on proper product placement, floor moves and fixture standards.
  • Used brand strength and company image to negotiate preferred product placement in high-traffic areas.
  • Maintain Product and product location, read plans for new product placement and alterations.
  • Assist customers and store associates with product knowledge and product placement in the store.
  • Fulfilled a seasonal merchandise assistant job to help coordinate visual displays and product placement.
  • Provided product placement merchandising and assisted sales staff & management at the retail level.
  • Organized floor layouts, product placement, stocking, and pricing schedules.
  • Gained knowledge of Crate and Barrel design standards and product placement.
  • Deliver accurate product placement, pricing and labels.
  • Followed store guidelines with respect to product placement.
  • Team implemented product placement for entire store.
  • Take care of monthly planograms changes for product placement on floor.

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17. Online Orders

average Demand
Here's how Online Orders is used in Merchandising Associate jobs:
  • Facilitated customers with catalog information, inventory and billing with online orders.
  • Collected store merchandise from every department for customer online orders.
  • Assisted with online orders and packaged/delivered to customers.
  • Store restock, item pick up for customers in store and online orders and prep items for pick up / delivery.
  • Unloaded trucks, organized and pulled merchandise such as household appliances for customers, prepared shipments for online orders.
  • Stage customer online orders, customer service, Build merchandise, load and unload trucks, general maintenance.
  • Help Fulfillment with BOPS or online orders, get them ready to be shipped out to customer.
  • Provided excellent customer service, while fulfilling online orders of merchandise processed by customers each day.
  • Pick all customers online orders from stock, organize, and store them in warehouse.
  • Assisted and processed online orders for costumers in the store and over the phone.
  • Help cashiers to ring when needed and also do online orders when needed.
  • Provided assistance with online orders to complete and ensure purchase and delivery.
  • Handle all incoming online orders and shipping and receiving into the store.
  • Use Accelerator to handle online orders; apparel and dorm items.
  • Provide and assist customers with service in-store and with online orders.
  • Retrieved merchandise to be sent out for online orders.
  • Assist with online orders and pick up orders.
  • Prepare online orders to be shipped from store.
  • Processed online orders for store pick-up by customers.
  • Fulfilled online orders via online merchandise system.

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18. POS

average Demand
Here's how POS is used in Merchandising Associate jobs:
  • Provided positive customer shopping experience by answering questions in polite and knowledgeable manner, and responding immediately to customer service calls.
  • Cleared stockroom and stocked merchandise from new shipments Delivered outstanding customer service and provided customers with an overall positive store experience.
  • Assisted customers in finding everything they needed and answering questions to ensure a positive customer experience and creating repeat customers.
  • Demonstrated customer service leadership to associates by modeling a positive attitude when interacting with customers, to guarantee customer satisfaction.
  • Developed strong relationships with vendors, management and teammates by consistently maintaining positive and professional communications and work environment.
  • Promoted to a supervisory position because of strong attention to detail, exemplary customer service and team-player attitude.
  • Represented my company in a friendly, professional manner, cultivating positive and lasting relationships with customers.
  • Gather and interpret industry research, competitive positioning metrics and Nielsen reporting analysis for product category review.
  • Offered assistant management position upon termination of overnight program, declined due to prior daytime commitments.
  • Direct advertising analysis projects resulting in positive changes to promotional strategies and competitive ad pricing.
  • Worked in a team oriented environment while maintaining a positive and professional attitude.
  • Presented a customer service image at all times while interacting positively with customers.
  • Relocated from Orlando and continue to maintain seasonal position in merchandising.
  • Earned a reputation for maintaining a positive attitude and producing high-quality work
  • Build and maintain positive and professional customer relationships with store managers.
  • Position required employees to exhibit strong verbal communication skills.
  • Develop and maintain positive relationships with contractors and customers.
  • Managed product shelf location for maximum product exposure.
  • Enhance all seasonal/holiday outposts of featured merchandise.
  • Processed damaged products and disposed them accordingly.

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19. Sort

average Demand
Here's how Sort is used in Merchandising Associate jobs:
  • Managed multiple international vendors to expedite production, product development, fabric allocation, trim assortment and problem solving.
  • Researched the competitive landscape to make recommendations to establish pricing, on-site merchandising and assortment strategies for categorizing products.
  • Worked collaboratively with other team members and parks/resorts to ensure all guests were provided quality assistance when required.
  • Assisted in analyzing product assortments to ensure wholesale channel product positioning and alignment with brand strategy.
  • Assisted with opening a Satellite location with beginning stock assortment and training Satellite manager.
  • Collaborated with cross-functional partners to execute seasonal assortments.
  • Purchased inspiration samples for assorting process.
  • Assisted R&M Team of 10 in correctly unpacking, sorting, and placing truckloads containing up to 1500 units.
  • Organized and managed samples, which includes accurately sorting newly adopted styles by trend and category; discard and/or archive samples.
  • Capitalized on key vendor Hello Kitty by creating core assortment of tees, denim, and leggings through sustained vendor management.
  • Expanded the vendor matrix in the Young Attitude department with a diverse assortment of products and identified key brand volume opportunities.
  • Sorted and processed all items that were returned, damaged or recalled through the store's charged back merchandise system.
  • Developed all seasonal assortments from the conception of key strategies, to the actual building & execution of each assortment.
  • Coordinate product assortment and layouts for the full-service meat case; including design and implementation of seasonal layouts and fixtures.
  • Equipped the stock room with sorted product, taking special care with regards to the handling of fragile items.
  • Opened boxes, sorted the new merchandise, brought new merchandise to the sales floor, and ticketed items.
  • Receive, sort, ticket, sensor, prepare merchandise for floor display within and exceeding store standard time-frames.
  • Attach identifying tags to containers or mark them with identifying information as well as sorting cargo before unloading semi-truck.
  • Assembled riding mowers, treadmills, elliptical bikes, weight sets, grills and an assortment of home furniture.
  • Sorted, scanned, priced and stocked products and clothing on the sales floor, and performed store recovery.

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20. Pallet Jack

average Demand
Here's how Pallet Jack is used in Merchandising Associate jobs:
  • Operated LP forklift, reach truck, order picker and both manual and power pallet jacks to move/place stock throughout store.
  • Transferred merchandise from warehouse to selling area using pallet jack, flat bed, U boat and hand cart.
  • Transported merchandise from the stock room to the sales floor via tanks, flatbeds, and a pallet jack.
  • Unloaded trucks using the forklift, pallet jacks, dollies and conveyor belt, lifted over 70 lb.
  • Trained and certified to operate all lift equipment (forklift, reach truck, electric pallet jack).
  • Operate forklifts and electric pallet jacks to load and unload truck and also pull orders from warehouse.
  • Operated stocking equipment to include manual pallet jacks, overhead doors, baler / compactor.
  • Operate RF Scanners, pallet jacks, and hand trucks for incoming and outgoing shipments.
  • Operate a pallet jack to move heavy product around the store for display or restock.
  • Fork lift, manual pallet jacks, electric pallet jacks, scissor lift, etc.
  • Operate conveyor belts, pallet jacks and hand trucks to offload inventory parcels.
  • Fork lift, Reach truck, Order picker and pallet jack operator.
  • Operated forklift, pushed/pulled pallet jacks, and operated heavy power equipment.
  • Operated a pallet jack to transport merchandise to the sales floor.
  • Operated small machinery such as forklifts, cranes and pallet jacks.
  • Managed in store lift equipment including the manual pallet jack.
  • Use pallet jack to move pallets to shipping area.
  • Operate warehouse machinery, including pallet jack and baler.
  • Operated scissor lifts, forklifts, and pallet jacks.
  • Trained to drive forklift and electric pallet jack.

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21. Stock Levels

average Demand
Here's how Stock Levels is used in Merchandising Associate jobs:
  • Assisted managers with merchandise shelve stock levels and distribution due to new promo layouts to ensure high percentage sales.
  • Analyze stock levels to determine new fixture needs, and receive on-time deliveries of fixtures and visual collateral.
  • Ensured back of house operations and truck process are consistent to company standards to maintain stock levels effectively.
  • Understand the core standards and always work to maintain stock levels and presentation standards for the customer.
  • Observed and managed stock levels within department for contributions to the store's daily goal.
  • Stock and maintain stock levels throughout store, rotate and pull bad or expired products.
  • Work within teams to ensure stock levels are maintained and presentation standards are met.
  • Monitor sales trends of items to ensure proper stock levels and recommend adjustments.
  • Maintained appropriate stock levels and ensured that all sizes and styles were represented.
  • Maintained appropriate stock levels, housekeeping, and safety in assigned location.
  • Maintain stock levels on the shelves and set up new displays.
  • Analyze and research merchandise sales, stock levels, and transfers.
  • Work alongside supervisor to maintain stock levels and presentation standards.
  • Monitor stock levels to ensure product & tag location accuracy.
  • Service and replenished stock levels and reviewing product performance.
  • Maintained the warehouse, stock levels, and merchandise.
  • Maintained stock levels in the gift shop areas.
  • Maintain stock levels on shelves and replenishment.
  • Maintain stock levels on the shelves.
  • Maintain adequate stock levels of merchandise.

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22. Customer Questions

average Demand
Here's how Customer Questions is used in Merchandising Associate jobs:
  • Provided friendly and knowledgeable customer service of merchandise to address customer questions.
  • Completed customer transactions and answered customer questions about merchandise
  • Answered customer questions about merchandise location and concerns.
  • Addressed customer questions and efficiently resolved issues.
  • Complete After-Event reports with event details on event feedback, customer questions, and product inquiry.
  • Organized shoe department, restocked merchandise, performed price checks, and answered customer questions
  • Provide assistants to the department supervisor by stocking shelves and by answering customer questions.
  • Listened and responded to customer questions or concerns in a professional and timely manner.
  • Answered customer questions, computed and recorded totals of transactions, greeted customers
  • Assist with customer questions about merchandise and advice customers on merchandise selection.
  • Addressed customer questions and concerns in a friendly and courteous manner.
  • Answer and resolve any customer questions or concerns over the phone.
  • Cash Register Duties, answering telephones to answer customer questions.
  • Answered basic customer questions while on the store floor.
  • Answered any and all customer questions and concerns.
  • Answered customer questions or concerns on clothing products.
  • Demonstrated proficiencies in telephone reception by taking food orders with accuracy and answering any customer questions.
  • Clarified and answered customer questions and concerns Prepared merchandise replenishment and organization
  • Answered customer questions regarding store merchandise, department information and pricing.
  • Assist customers by providing information and resolving Answer customer questions, and provide information on procedures or policies.

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23. Depot

average Demand
Here's how Depot is used in Merchandising Associate jobs:
  • Received recognition from Home Depot managers and manufacturers for good service.
  • Service allocated stores (Home Depot, Lowe's) to ensure that company product is properly displayed and in stock.
  • Managed relationships and training with 6 Home Depot regional trainers in a territory from South Orange County to Central California.
  • Checked product to see if it has been watered, if not, locate a Home Depot Dept.
  • Cultivated and maintained all relationships within The Home Depot from floor associate up to the District Manager level.
  • Worked dependently as well as independently at various Home Depot and Lowe's Home Improvement stores.
  • Managed sales through 71 Home Depot stores with a peak of $6M annual revenues.
  • Worked with the MET Teams at various Home Depot's setting the Spring Reset.
  • Coordinate in-store product displays and projects, adhering to Home Depot marketing strategy.
  • Set up merchandise in all Home Depots as assigned in my region.
  • Worked for Home Depot vendors Keeping sets correct and up to date.
  • Covered 5 different Home Depot stores in the southeast region of Denver.
  • Worked as a bath and kitchen vendor in Home Depot stores.
  • Assembled merchandise inside various customer retail stores such as Home Depot.
  • Complete seasonal and scheduled MET projects for The Home Depot.
  • Served as a hardware vendor in Home Depot stores.
  • Retail merchandising and sales for 9 regional Home Depot locations
  • Advertise all products using Home Depot signage.
  • Home Depot | Traveling Position In charge of doing all major resets and installing displays/fixtures for all stores in the district.
  • Cashier, Fitting Room attendant and sales floor worked concurrently with Home Depot

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24. Credit Card Transactions

average Demand
Here's how Credit Card Transactions is used in Merchandising Associate jobs:
  • Cashier - verifying customer identity, performing cash/check/credit card transactions.
  • Performed cash and credit card transactions/applications.
  • Completed cash and credit card transactions, and created eye- catching displays to improve product sales and maintain store appearance.
  • Assisted customers with finding merchandise Placed merchandise on the sales floor Processed credit card transactions
  • Assisted customers with purchases and processed cash, check and credit card transactions.
  • Receive cash, checks and completed credit card transactions from customers.
  • Processed checks, cash, and credit card transactions.

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25. Inventory Management

average Demand
Here's how Inventory Management is used in Merchandising Associate jobs:
  • Provided service support and inventory management to ensure efficient flow of operations and customer satisfaction.
  • Exercise inventory management to improve product longevity and stock room accessibility 3.
  • Inventory management, product placement, project management and crew supervision.
  • Inventory Management through merchandise flow and product placement.
  • Assisted retail accounts with inventory management.
  • Aided in customer service and inventory management/selection
  • Inventory Management and Cashier during home games
  • Worked fourteen hour days at Augusta National as a merchandise sales associate focusing on inventory management, customer assistance and sales.
  • Managed receiving, handling, and inventory management, stock checks, and assisted with furniture loading dock
  • Send, accept, and record movement of merchandise to/from the sales floor via inventory management.
  • Conducted inventory management to reduce overstocking, sell off-price garments, excess fabrics and trims.
  • Worked with various vendors and supply situations, including Just-In-Time and other inventory management strategies.
  • Inventory management and handing for movement and displays of goods in safe and correct ways.
  • Inventory management for the sales floor and backroom.
  • Conducted performance analysis and designed analytical reports to measure and improve sales, customer data, inventory management and product feeds.
  • Conducted employee training to ensure effective use of inventory management system.
  • Inventory management, floor merchandising, store look and feel, loading/unloading trucks
  • Utilize company inventory management system to maintain incoming freight.Bakery Sales Associate Assisted customers with placing cake and bread orders.
  • Assisted in floor merchandise displays and inventory management Managed sales related issues Trained new associates on company procedures
  • Assisted with inventory management Assisted with store merchandising activities Provided training and education to new employees

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26. Phone Calls

average Demand
Here's how Phone Calls is used in Merchandising Associate jobs:
  • Assisted in assigned departments performing price checks, restocking merchandise, answering phone calls from customers, assisting customers with merchandise location
  • Cash collect, answer phone calls regarding items, fix features, add out merchandise, handle fitting room.
  • Unload trucks load trucks prepare customer items help customers answer phone's make phone calls stock the shelves.
  • Make phone calls to customers based on products purchased, time since last visit or for Sale days.
  • Answer telephone calls, assist customer use computer to place orders and look for product.
  • Take customer phone calls to answer questions and find requested merchandise in the store.
  • Job duties are stocking shelves, running cash register, and answering phone calls.
  • Maintain telephone calls with vendors and stores regarding information on orders and inventory.
  • Managed phone calls within the department, and distributed calls as per needed.
  • Answer telephone calls within three rings with a proper and friendly greeting.
  • Answer phone calls, answer questions or, concerns.
  • Answer phone calls and route to appropriate departments.
  • Answer any phone calls for the department.
  • Assisted with customer service related phone calls.
  • Answered customers' inbound phone calls.
  • Received and addressed phone calls.
  • Answered phone calls from customers in regards to Sears merchandise.
  • Returned merchandise to the proper location Process Price checks Providing direction and information to customers Answering phone calls from various department.
  • Answered phone calls for my assigned department Got price checks Returned merchandise to the proper location Received & stocked inventory
  • Work cash register Handle returns and exchanges Work fitting room Clean bathrooms/store Stocking Answering phone calls

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27. Major Sales Events

average Demand
Here's how Major Sales Events is used in Merchandising Associate jobs:
  • Provided retail and customer service support for major sales events in the store.
  • Provided support for major sales events.
  • Organized and provided support for major sales events and assisted in price changing executions.
  • Organize and maintain merchandise Provide support for major sales events

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28. Process Merchandise Returns

average Demand
Here's how Process Merchandise Returns is used in Merchandising Associate jobs:
  • Process merchandise returns and exchanges.

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29. Customer Complaints

average Demand
Here's how Customer Complaints is used in Merchandising Associate jobs:
  • Analyzed and researched customer issues and provided management with resolutions to customer complaints.
  • Experienced providing great customer service including handling customer complaints and merchandise returns.
  • Communicated effectively to resolve customer complaints, inter-departments conflicts and program changes.
  • Reacted calmly and effectively in resolving customer complaints and escalated issues.
  • Listen to customer complaints, examine and returned merchandise and resolved problems to restore and promote good public relations.
  • Assisted customers with their shopping needs, answered customer's inquiries, and resolved customer complaints.
  • Assisted customers in completing purchases while handling returns, refunds, and customer complaints.
  • Handle customer complaints, answer customer's questions, and provide excellent customer service.
  • Processed merchandise returns and exchanges, resolved customer complaints, balanced cash register.
  • Answer phones to respond to general customer inquiries, and customer complaints.
  • Resolve customer complaints and handle cashier's customer challenges and issues.
  • Received any customer complaints within the store and was in charge of bringing any issues to management's attention.
  • Trained new hires according to company policies and standards Effectively addressed customer complaints and questions.
  • Assist guest with merchandise Maintain the store Handled customer complaints

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30. New Associates

low Demand
Here's how New Associates is used in Merchandising Associate jobs:
  • Mentored existing and new associates on company floor standards for appropriate visual presentation and placement of merchandise.
  • Stocked and organized merchandise* Trained new associates and cross-trained current associates* Maintained clean and organized working environment
  • Trained new associates on job responsibilities and expectations.
  • Helped train new associates how to complete their section by company guidelines and display new merchandise.
  • Collaborated with store team members, and trained new associates on sales processes.
  • Trained new associates; ensured proper use of scanners, RFID and other devices
  • Lead inventory crew* Oversee operations of three departments* Train and mentor new associates
  • Train new associates in time management skills to maximize productivity.
  • Train new associates or cross-train associates in departmental procedures.
  • Train and implement customer service techniques to new associates.
  • Train and mentor new associates for five different departments
  • Attended training and also trained new associates.
  • Trained new associates in maintaining merchandise.
  • Helped in training new associates.
  • Assist new associates with training.
  • Trained and educated new associates -Greets/Communicate interactively with customers and thank them on regular basis.
  • Stocked shelves Provided excellent customer service by assisting customers with bagging and loading of merchandise Trained new associates Setup marketing displays

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31. New Items

low Demand
Here's how New Items is used in Merchandising Associate jobs:
  • Traveled to 7 area KC metro stores to maintain regular stock as well as introduce new items into POG and displays.
  • Coordinated setup of thousands of new items, working with Item Setup team, & maintaining current items' accuracy.
  • Prepared models for prop and cast to show new items to department buyers and assistants for photo shoot.
  • Describe features and benefits of product to store associates on new items when project specifies.
  • Set up displays for all special events, holidays and new items.
  • Priced and stocked new items shipped to the store.
  • Opened freight, processed new items into store.
  • Assisted in the launch of over 1,400 new items to the website in the first month.
  • Helped with unboxing, racking, and tagging new items from the stock room.
  • Perform stockroom maintenance, organization and housekeeping , Unloading trucks receiving new items.
  • move merchandise around store and stock new items.
  • Facilitate one on one meetings with customers to determine best sellers, promotions, and educate them on new items/flavors/sizes.
  • Placed new items out to be sold Took inventory Assisted with check out transactions
  • Greet customers Recovery Answer customers question Put out new items Operate the cash register if they need help Maintain a clean area

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32. Customer Orders

low Demand
Here's how Customer Orders is used in Merchandising Associate jobs:
  • Ensured great customer satisfaction by fulfillment of customer orders.
  • Contribute to daily tasks such as merchandise received, packing slips, customer orders, shipments, and important selling information.
  • Prepared UPS online customer orders; unloaded trucks and organized merchandise for stock and store display; took inventory.
  • Coordinate ordering and packaging process of inbound and outbound product to fulfill customer orders.
  • Stock merchandise on shelves so items can be picked for customer orders.
  • Organize and store all customer orders in warehouse until pick up date.
  • Processed customer orders over the telephone, in person or online.
  • Set up UPS deliveries for customer orders and corporate mail.
  • Expedited customer orders to the staging area for fast service.
  • Handled customer orders, complaints, and wrote up returns.
  • Located customer orders and assisted them to their cars.
  • Retrieved customer orders from the back warehouse for pick-up.
  • Operated cash register to processes customer orders and returns.
  • Pull merchandise for shipping to fill customer orders.
  • Packed and shipped out customer orders.
  • Input Flying J E-Store customer orders and processed payments and points redemption.
  • Pulled customer orders, both online, and instore for accuracy.
  • Restocked merchandise Picked Customer orders Packed merchandise for shipments

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33. Data Entry

low Demand
Here's how Data Entry is used in Merchandising Associate jobs:
  • Performed data entry for company database to accurately monitor inventory.
  • Managed and organized data entry, created and processed purchase orders, and maintained daily record of inventory logs.
  • Administered all office functions such as data entry, telephone support, copy making, dictation and filing.
  • Created, updated and maintained data entry using Excel for merchandise, line sheets.
  • Maintained the highest level of accuracy in data entry when dealing with store items.
  • Performed data entry and merchandise scans, creating and editing price tags.
  • Warehouse work did data entry for returns and shipping packing and shipping boxes
  • Performed data entry of brick and mortar and ecommerce purchase orders.

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34. Floor Plans

low Demand
Here's how Floor Plans is used in Merchandising Associate jobs:
  • Set floor plans, stocked new goods, conducted fit events, trained staff & sold to consumer.
  • Assist the merchandising manager with the stores seasonal floor plans, maintaining all displays and signage.
  • Assisted and supported the execution of the store's seasonal and weekly floor plans.
  • Mapped out floor plans to integrate new collection with past merchandise.
  • Assess floor plans for installation of permanent merchandising displays.
  • Set up floor plans and layouts.
  • Performed duties in which required less skill such as putting out new merchandise and rearranging floor plans.
  • Keep sales floor readily stocked with merchandise Develop floor plans for the sales floor
  • Marked down clothing Changed floor plans and schemes Assisted customers as needed
  • Reset floor plans Direct and coordinate activities Use hand or power tools Work as a team member to verify conformance to specifications

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35. Product Information

low Demand
Here's how Product Information is used in Merchandising Associate jobs:
  • Aided management in setting up displays and providing product information related to goods offered.
  • Assist customers in finding merchandise and providing product information.
  • Remained up-to-date with all technology and product information.
  • Supported customer service with product information.
  • Keep current on all new product information: attend vendor clinics for products related to the department or online courses.
  • Responded to customer requests/inquiries for product information or order status via phone, email and web communications.
  • Provided excellent customer service: price checks, rain checks, product information, store-to-store shipping.
  • Maintain vendor relations to ensure contracts, purchases, and product information is correct.
  • Assisted customers with product information; Answered calls, processed special order requests.
  • Teamed with category experts to ensure all areas of product information are covered.
  • Assist customers with in purchase and provide product information on the phone.
  • Provided product information to customers to help make purchase decisions.
  • Assist customer with product and product information.
  • Maintained awareness of product information, current promotions, catalogues and merchandise availability.
  • provide customers with knowledgeable product information.
  • Key Contributions: * Ensured product information, photography, and other website standards were upheld via consistent quality assurance checks.
  • Loaded and maintained all Naturalizer product into the Product Information System in which all company reports are derived.
  • Work with in-house designer to set up vignettesAssist customers with product information and locationOrganize stock room and housewares floor

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36. Current Sales

low Demand
Here's how Current Sales is used in Merchandising Associate jobs:
  • Assisted customers with their shopping needs by informing them of current sales, item specifics, and merchandise availability.
  • Executed transactions accurately by maintaining knowledge of current sales promotions, return and exchange policies, and security practices.
  • Maintain knowledge of current sales and promotions to set the sales for store wide events.
  • Priced items of clothing in conjunction with current sales and specials.
  • Set up displays to promote current sales and marketing campaigns.
  • Maintained product pricing and signage to reflect current sales.
  • Answer questions regarding the store and its merchandise Maintain knowledge of current sales and promotions, policies regarding payment and exchanges.
  • Maintain knowledge of current sales and promotions, policies regarding Maintain records related to sales.
  • Greeted members in a timely fashion as I quicklydetermined their service needs.-Maintained knowledge of current sales, promotions, and policies.

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37. Display Maintenance

low Demand
Here's how Display Maintenance is used in Merchandising Associate jobs:
  • Display maintenance and general recovery.
  • Execute floor moves, merchandising directives, display maintenance and general recovery as directed by the manager on duty.
  • Assisted in merchandising & display maintenance when needed which included set up & break down during events.
  • Executed floor moves, merchandising directives, display maintenance and general recovery.
  • Assist in floor moves, merchandising, display maintenance, and housekeeping.
  • Managed Display Maintenance of all displays including Window Sets.

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38. Entire Store

low Demand
Here's how Entire Store is used in Merchandising Associate jobs:
  • Participated in quarterly entire store inventory count.
  • Set up entire stores and booths at any USC sporting events that Barnes & Noble is accompanying.
  • Worked from 10pm to 6:30am to reorganize the entire store for the next holiday shopping day.
  • Assemble marketing displays and quarterly display changes of the entire store for seasonal merchandise.
  • Arrived prior to opening store hours for inventory counts for the entire store.
  • Supervised the signing team in setting item price signing for entire store.
  • Maintain the overall look of an organization of the entire store.
  • Tasked with maintaining products in stock throughout entire store.
  • Inventory Team Member responsible for taking entire store inventory.
  • Print price tags for the entire store.
  • Set Plano grams throughly in the entire store, completion of ad sets daily
  • Operated cash registers and worked sales floor Provided excellent customer service Helped provide a showroom to look to entire store
  • Dress mannequins and rearrange floor setup Put up/take down visual signing in the entire store Greet customers and answer questions

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39. Greeting Customers

low Demand
Here's how Greeting Customers is used in Merchandising Associate jobs:
  • Preformed manager on duty tasks such as greeting customers, resolving customer problems, and supervising employees.
  • Executed assigned tasks such as welcoming and greeting customers at the store and assisting customers when needed.
  • Inventory stock, maintain a department while greeting customers and maintain knowledge of current sales and promotions
  • Mark downs Greeting customers Setting planograms Cashier Putting clothes out on display Dressing mannequins Stocking Creating signs
  • Performed outstanding customer service including greeting customers daily and guiding them to appropriate aisles.
  • Maintained high level of customer service including greeting customers.

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40. Promotional Events

low Demand
Here's how Promotional Events is used in Merchandising Associate jobs:
  • Maintain an awareness of all promotions and advertisements and execute merchandise placement for sales and other promotional events.
  • Served local convenience stores and residences with product orders and deliveries Assisted the marketing team in orchestrating promotional events
  • Organize and execute promotional events and customer relations.
  • Planned, installed and maintained all visual set-ups, shop installations, signing and promotional events.
  • Collaborated with a team of associates and famous opera singers in the organization of promotional events.
  • Moved, signed and arranged department to prepare for sales and other promotional events.
  • Set up and take down signs in due to promotional events or sales.
  • Moved merchandise within the department to prepare for sales and other promotional events.
  • Set up and dismantle displays and signage for promotional events.
  • Assemble tables and fixtures for promotional events.
  • Ensured the proper presentation of all new merchandise and assist with the placement of tables and fixtures for promotional events.

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41. SKU

low Demand
Here's how SKU is used in Merchandising Associate jobs:
  • Increased site profitability; analyzed and optimized profit contributed per SKU.
  • Adjusted pricing on a SKU basis as needed to stay competitive while maintaining margin integrity.
  • Used to SKU system to record any defects found within the aisles.
  • Inventory Integrity - Stock counts, SKU reports, etc.
  • Read SKU's and processed labels for merchandise.
  • Create SKU analyses for costume and lingerie lines.
  • Merchandised each delivery to create a proper assortment of bodies and color rotations based on the sku plan.
  • Enter data (skus and item numbers) into computer to print signage.
  • Maintained a line of over 2000 SKUs through full product life cycle.
  • Execute creation, publication, and maintenance of the Product Lifecycle Management Database to communicate item ids and manage sku integrity.
  • Partner with planning team to analyze current business, best sellers, and seasonal programs to create focused sku plans.
  • Onboarded approximately 20 vendors and 300+ direct SKUs for scheduled launch.
  • Restock, downstock, and read sku.
  • Identify and execute website optimizations; UX, mobile UX, path-to-purchase, onsite search, sku variety.
  • Follow shelf planograms Replace SKU labels as needed Roatate product by dateReset & replace displays with new items

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42. Stock Area

low Demand
Here's how Stock Area is used in Merchandising Associate jobs:
  • Serve costumer service, handle cash registers and carry products out from the stock area to the sale floor.
  • Unpacked merchandise shipments for placement on the selling floor and stock area.
  • Maintain back stock areas for groceries and replenish shelf supplies.
  • Maintained floor and stock areas consistent with store standards.
  • Carry products from stock area to the sale floor.
  • Retail Merchandise Placement Associate, Stock Area
  • Maintained stock area and supplies by using appropriate equipment Responsibly categorized products using knowledge of appropriate merchandising techniques
  • Assisted in maintaining of backstock areas as new product arrived to replace old product exiting.

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43. Company Policies

low Demand
Here's how Company Policies is used in Merchandising Associate jobs:
  • Followed all company policies regarding safety and risk management.
  • Adhered to company policies and best practices, maintaining optimal levels of inventory and ensuring proper packaging of merchandise.
  • Maintain strong knowledge of current and past merchandise, promotions, advertisements, company policies and procedures.
  • Maintained knowledge of all company policies, procedures, store promotions and security practices.
  • Followed all company policies and procedures and ensure a safe working environment.
  • Implement merchandising, visual standards, company policies and time-management skills.
  • Followed company policies and safety procedures at all times.
  • Maintained company policies and image.
  • Recognized for high customer satisfaction ratings Selected to train and mentor new hires on company policies and expectations

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44. Store Appearance

low Demand
Here's how Store Appearance is used in Merchandising Associate jobs:
  • Make sure store appearance is up to part, assist with customer needs if there aren't any in-store associates available.
  • Acted as liaison between Public Relation affiliates, bloggers, magazines for digital marketing and in-store appearances.
  • Maintain store appearance, keep our products customer ready and transform the store for a new season.
  • Maintained store appearance by recovering the sales floor periodically throughout the shift and after store hours.
  • Maintain store appearance through merchandise presentation; set up store displays and dress mannequins.
  • Apply corporate strategy, marketing, and individual creativity to overall store appearance.
  • Maintained store appearance by sweeping, dusting and mopping.
  • Down-stocked and cleaned to achieve a professional store appearance.
  • Maintain store appearance, pack down and organize product.
  • Maintain store appearance, stocked and organized store products.
  • Helped to maintain a clean store appearance.
  • Maintain floor displays and store appearance.
  • Drive sales while supporting store appearance.
  • Operated an electronic checkout system and made change -Maintained store appearance and fashion neatness and cleanliness.

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45. Customer Assistance

low Demand
Here's how Customer Assistance is used in Merchandising Associate jobs:
  • Provided customer assistance by answering questions regarding electronic merchandise, answering telephone, and operating cash register.
  • Worked with a team; customer assistance/carry out and reported to supervisor
  • Provided excellent customer assistance and service to increase customer loyalty.
  • Unload the product from the truck, organize the product, stock shelves, customer assistance, cashiering, and general maintenance
  • Provided customer assistance throughout the store, answered questions and directed customers to proper departments.
  • Provided quality customer service, customer assistance, stocking items on racks and shelves
  • Put out seasonal merchandising, did store clean-up, customer assistance, electronics sales
  • Provide customer assistance and respond to questions in an effective and efficient matter.
  • Up selling to customers, customer assistance, Processing, cleaning, cashiering
  • Cashier, stock, signage, customer assistance.
  • Maintain and reduce store shrink and inventory.Deli Sales Associate Provided customer assistance by preparing distributing hot and cold deli items.

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46. Delivery Trucks

low Demand
Here's how Delivery Trucks is used in Merchandising Associate jobs:
  • Unloaded delivery trucks and verified new products with delivery manifest.
  • Assisted in the unloading of nursery inventory from delivery trucks (trees, shrubs, pallets of plants, etc.)
  • Coordinated with store associates to transport newly purchased product to delivery trucks or customer vehicles.
  • Transfer freight from delivery trucks to home location on shelves using LP forklift.
  • Inventoried merchandise from delivery trucks for processing before placing them on the floor.
  • Loaded and unloaded heavy items from delivery trucks.
  • Unload delivery trucks using forklift trucks.
  • Unloaded product from delivery trucks.
  • Assigned to work in the backroom unloading delivery trucks: Pace Setter.
  • Loaded/unloaded merchandise on and off delivery trucks Communicated with supervisor and co-workers Performed other duties as assigned
  • Unloaded delivery trucks full of merchandise Wrapped furniture and portraits for customers Maintained a clean stock room
  • Unloaded merchandise delivery trucks Computerized the stock locating program Delivered merchandise orders to vehicles Monitored and secured stock room as needed

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47. Cycle Counts

low Demand
Here's how Cycle Counts is used in Merchandising Associate jobs:
  • Cycle counts, stocking merchandise, order merchandise, processing damages, and make merchandise moves in the system.
  • Maintained accurate store inventory levels by maintaining properly stocked shelves and through cycle counts.
  • Maintained inventory and stock management; conduct routine cycle counts and inventory audits.
  • Reported inventory balances and cycle counts in both in the Computer Systems.
  • Help maintain inventory integrity by doing cycle counts and inventory audits.
  • Perform cycle counts, and validate items in a specific area.
  • Assist with inventory, product cycle counts and inventory corrections.
  • Perform cycle counts to ensure on hands are correct.
  • Participate in weekly active and reserve cycle counts.
  • Perform inventory cycle counts as directed and restocking.
  • Participate in year round inventory and cycle counts.

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48. Special Orders

low Demand
Here's how Special Orders is used in Merchandising Associate jobs:
  • Handled stock, customer special and orders with various vendors, returns, and special orders.
  • Handled Customer Service inquiries, RTV's and special orders with suppliers and customers.
  • Completed assigned duties pertaining to stocking merchandise, creating special orders, and cashiering.
  • Processed customer transactions - purchases, returns and special orders.
  • Put tickets on merchandise, and for special orders.
  • Assist business with merchandising ideas and special orders.
  • Fill out and process special orders for customers.
  • Provided tailoring, alterations and special orders.

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49. Stock Items

low Demand
Here's how Stock Items is used in Merchandising Associate jobs:
  • Utilize RF unit to scan in back stock items to their correct locations in the stockroom while maintaining replenishment queues.
  • Helped customers with selections and questions, ordered out-of-stock items from other stores and trained new team members.
  • Located hard to find items, and recommending alternative options for out of stock items.
  • Managed a five member team as floor leader to deliver stock items throughout the store.
  • Communicate effectively with ICA's to assure out-of-stock items are identified and address discrepancies.
  • Recommended, selected and helped to locate out-of-stock items based on customer request.
  • Organize overheads and pack down low stock items using store lift equipment.
  • Maintained in-store merchandising by preparing store sales displays and stock items on shelves
  • Stock items frozen, dairy, grocery in that order.
  • Inventory, organize and stock items and shipping supplies.
  • Check stock, and re-stock items.
  • Restock items and answer calls and more
  • Stock and display merchandise for store sales Assist customers with finding merchandise and ordering of out of stock items
  • Maintain customer and client satisfaction Deliver equipment, stock items, and provide support to co-workers as needed.
  • Restock items as needed Adhere to pricing procedures and use appropriate supplies.
  • Greet Customers Stock items on racks and shelves.
  • Assist Customers Unload stock items on shelves.
  • Receive shipment and display merchandise on work floor Restock items and organize as needed Pack and store items properly in back room

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20 Most Common Skill for a Merchandising Associate

Customer Service29.5%
Sales Floor27.7%
New Merchandise9.5%
Markdowns4.8%
Present New Merchandise2.8%
Stock Room2.4%
Inventory Control2.4%
Daily Operations2.3%

Typical Skill-Sets Required For A Merchandising Associate

RankSkillPercentage of ResumesPercentage
1
1
Customer Service
Customer Service
24.7%
24.7%
2
2
Sales Floor
Sales Floor
23.1%
23.1%
3
3
New Merchandise
New Merchandise
7.9%
7.9%
4
4
Markdowns
Markdowns
4%
4%
5
5
Present New Merchandise
Present New Merchandise
2.4%
2.4%
6
6
Stock Room
Stock Room
2%
2%
7
7
Inventory Control
Inventory Control
2%
2%
8
8
Daily Operations
Daily Operations
2%
2%
9
9
Sales Goals
Sales Goals
1.8%
1.8%
10
10
Solid Product Knowledge
Solid Product Knowledge
1.8%
1.8%
11
11
Company Standards
Company Standards
1.7%
1.7%
12
12
Stock Shelves
Stock Shelves
1.5%
1.5%
13
13
Regular Basis
Regular Basis
1.3%
1.3%
14
14
Retail Store
Retail Store
1.3%
1.3%
15
15
Loss Prevention
Loss Prevention
1.3%
1.3%
16
16
Product Placement
Product Placement
1.1%
1.1%
17
17
Online Orders
Online Orders
1%
1%
18
18
POS
POS
1%
1%
19
19
Sort
Sort
0.9%
0.9%
20
20
Pallet Jack
Pallet Jack
0.9%
0.9%
21
21
Stock Levels
Stock Levels
0.9%
0.9%
22
22
Customer Questions
Customer Questions
0.9%
0.9%
23
23
Depot
Depot
0.8%
0.8%
24
24
Credit Card Transactions
Credit Card Transactions
0.8%
0.8%
25
25
Inventory Management
Inventory Management
0.8%
0.8%
26
26
Phone Calls
Phone Calls
0.7%
0.7%
27
27
Major Sales Events
Major Sales Events
0.7%
0.7%
28
28
Process Merchandise Returns
Process Merchandise Returns
0.6%
0.6%
29
29
Customer Complaints
Customer Complaints
0.6%
0.6%
30
30
New Associates
New Associates
0.6%
0.6%
31
31
New Items
New Items
0.6%
0.6%
32
32
Customer Orders
Customer Orders
0.6%
0.6%
33
33
Data Entry
Data Entry
0.6%
0.6%
34
34
Floor Plans
Floor Plans
0.5%
0.5%
35
35
Product Information
Product Information
0.5%
0.5%
36
36
Current Sales
Current Sales
0.5%
0.5%
37
37
Display Maintenance
Display Maintenance
0.5%
0.5%
38
38
Entire Store
Entire Store
0.5%
0.5%
39
39
Greeting Customers
Greeting Customers
0.5%
0.5%
40
40
Promotional Events
Promotional Events
0.5%
0.5%
41
41
SKU
SKU
0.5%
0.5%
42
42
Stock Area
Stock Area
0.4%
0.4%
43
43
Company Policies
Company Policies
0.4%
0.4%
44
44
Store Appearance
Store Appearance
0.4%
0.4%
45
45
Customer Assistance
Customer Assistance
0.4%
0.4%
46
46
Delivery Trucks
Delivery Trucks
0.4%
0.4%
47
47
Cycle Counts
Cycle Counts
0.4%
0.4%
48
48
Special Orders
Special Orders
0.4%
0.4%
49
49
Stock Items
Stock Items
0.4%
0.4%

101,850 Merchandising Associate Jobs

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