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Become A Merchandising Operations Manager

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Working As A Merchandising Operations Manager

  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Coordinating the Work and Activities of Others
  • Guiding, Directing, and Motivating Subordinates
  • Deal with People

  • Make Decisions

  • Stressful

  • $97,730

    Average Salary

Example Of What A Merchandising Operations Manager does

  • Resolved issues with photography and merchandising data from Buyers/Asst.
  • Serve as primary contact for retail store management + manage customer support activities.
  • Assisted in management of store operations and events.
  • Design visually appealing store spaces for new merchandise as per company standards.
  • Provide excellent customer service and product knowledge to guests.
  • Verified cash drawers and made bank deposits.
  • Ensured effective placement of new merchandise flow.
  • Balance payroll on a daily and weekly basis adhering to company policies and store needs.
  • Hired and trained sales associates to provide outstanding customer service and maintain store standards.
  • Inventory control and high volume cash handling.
  • Supervised the operations of the store and the staff.
  • Conceived, developed and presented training packets and seminars for Inventory Management Associates and upgrades to GERS computer system.
  • Responded and adjusted hourly, daily and weekly to key performance indicators.
  • Created business policies and procedures and addendums to support new areas of business.
  • Achieved and sustained monthly sales goals.
  • Developed team of 6-10 Logistics Associates to efficiently maintain processing shipment at 175 units per hour.
  • Supervised the execution of all sales floor planogram sets and merchandise adjacency changes.
  • Control all aspects of human resources.
  • Assist in the daily operations of merchandising, inventory and back-room stock and maintenance.
  • Managed a team that increased customer satisfaction by 25%.

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How To Become A Merchandising Operations Manager

Although education and training requirements vary widely by position and industry, many top executives have at least a bachelor’s degree and a considerable amount of work experience. 

Education

Many top executives have a bachelor’s or master’s degree in business administration or in an area related to their field of work. Top executives in the public sector often have a degree in business administration, public administration, law, or the liberal arts. Top executives of large corporations often have a master’s degree in business administration (MBA).

College presidents and school superintendents are typically required to have a master’s degree, although a doctorate is often preferred.

Although many mayors, governors, or other public sector executives have at least a bachelor’s degree, these positions typically do not have any specific education requirements.

Work Experience in a Related Occupation

Many top executives advance within their own firm, moving up from lower level managerial or supervisory positions. However, other companies may prefer to hire qualified candidates from outside their organization. Top executives who are promoted from lower level positions may be able to substitute experience for education to move up in the company. For example, in industries such as retail trade or transportation, workers without a college degree may work their way up to higher levels within the company to become executives or general managers.

Chief executives typically need extensive managerial experience. Executives are also expected to have experience in the organization’s area of specialty. Most general and operations managers hired from outside an organization need lower level supervisory or management experience in a related field.

Some general managers advance to higher level managerial or executive positions. Company training programs, executive development programs, and certification can often benefit managers or executives hoping to advance.

Important Qualities

Communication skills. Top executives must be able to communicate clearly and persuasively. They must effectively discuss issues and negotiate with others, direct subordinates, and explain their policies and decisions to those within and outside the organization.

Decisionmaking skills. Top executives need decisionmaking skills when setting policies and managing an organization. They must assess different options and choose the best course of action, often daily.

Leadership skills. Top executives must be able to lead an organization successfully by coordinating policies, people, and resources.

Management skills. Top executives must shape and direct the operations of an organization. For example, they must manage business plans, employees, and budgets.

Problem-solving skills. Top executives need to identify and resolve issues within an organization. They must be able to recognize shortcomings and effectively carry out solutions.

Time-management skills. Top executives do many tasks at the same time, typically under their own direction, to ensure that their work gets done and that they meet their goals.

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Merchandising Operations Manager jobs

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Merchandising Operations Manager Demographics

Gender

  • Female

    51.5%
  • Male

    46.4%
  • Unknown

    2.1%

Ethnicity

  • White

    79.5%
  • Hispanic or Latino

    12.6%
  • Asian

    6.0%
  • Unknown

    1.5%
  • Black or African American

    0.4%
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Languages Spoken

  • Spanish

    48.1%
  • Japanese

    11.1%
  • Mandarin

    11.1%
  • Chinese

    7.4%
  • Cantonese

    7.4%
  • Czech

    3.7%
  • German

    3.7%
  • Hindi

    3.7%
  • Russian

    3.7%
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Merchandising Operations Manager

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Merchandising Operations Manager Education

Merchandising Operations Manager

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Top Skills for A Merchandising Operations Manager

NewMerchandiseOutstandingCustomerServiceMerchandiseFlowProceduresLossPreventionStandardsSuperviseSalesFloorInventoryControlSalesAssociatesCompanyStandardsStoreOperationsPHumanResourcesBuyersCompanyPoliciesProductKnowledgeSalesGoalsKeyPerformanceIndicatorsDailyOperationsLogistics

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Top Merchandising Operations Manager Skills

  1. New Merchandise
  2. Outstanding Customer Service
  3. Merchandise Flow
You can check out examples of real life uses of top skills on resumes here:
  • Trained new employees in accordance to the company standards.Coordinated schedules for promotional sales.Received shipments and responsible for the new merchandise.
  • Hired and trained sales associates to provide outstanding customer service and maintain store standards.
  • Ensured effective placement of new merchandise flow.
  • Directed Receiving duties/procedures including inventory and life cycle management, as well as merchandising and freight flow management.
  • Supervised the customer service department, warehouse department, selling, visual staff, and served as purchasing manager for store.

Top Merchandising Operations Manager Employers

Merchandising Operations Manager Videos

Why Oracle Retail Merchandise Operations Management?

Career Advice on becoming an Operations Manager by Paul S (Full Version)

An Introduction to Merchandise Operations Management, with Lara Livgard

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