Merchandising operations manager job description
Updated March 14, 2024
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Example merchandising operations manager requirements on a job description
Merchandising operations manager requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in merchandising operations manager job postings.
Sample merchandising operations manager requirements
- Bachelor's Degree in Merchandising, Supply Chain or related field.
- Minimum of 5 years experience in Merchandising and/or Operations.
- Familiarity with project management and process improvement tools.
- Experience with budgeting and financial analysis.
- Proficiency in MS Office Suite.
Sample required merchandising operations manager soft skills
- Outstanding communication and problem-solving skills.
- Strong organizational, multitasking, and prioritization skills.
- Ability to work independently and collaboratively.
- High attention to detail and accuracy.
- Ability to work in a fast-paced environment.
Merchandising operations manager job description example 1
Petco Holdings, Inc. merchandising operations manager job description
Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
Responsible for assisting the Store Leader in achieving the store's budgeted sales and profit goals. Ensure that all merchandise is accurately received, priced, stocked and backroom is maintained per OSE standards.
Essential Job Functions:
- Ensures 100% pricing accuracy, including verifying all pricing labels are up and are accurate with regard to correct price and current offer date.
- Facilitates the unloading and stocking of merchandise according to operational guidelines and OSE standards.
- Ensures that the store is well stocked and inventory counts are accurate.
- In partnership with Store Leader, ensures staffing levels are appropriate for receiving and processing stock.
- Ensures that the backroom and equipment is organized and clean per OSE standards.
- Prioritizes merchandise moving to sales floor and areas to be stocked, including POG and end cap sets
- Perform routine housekeeping tasks to maintain the stores appearance and meet OSE standards.
- Ensures highest productivity levels are achieved for receiving, processing and stocking.
- Trains and develops partners on proper receiving, processing and stocking procedures, WMR and food rotation practices according to Petco standards.
- Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.
- Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.
- Abides by and enforces all company policies and procedures, including but not limited to those designed to minimize shrink.
- Adhere to and promote established safety procedures.
- Ensures the facilitation and accuracy/integrity of the Blue Dot program.
- Ensure that unforgivable items are in stock at all times.
- Directly supervises the Merchandise Operations Specialists. Leads and coaches all store partners in providing great guest service and performing their assigned task with the objective of achieving budgeted sales.
- Ensures RTV and Hazardous Waste processed are managed per Petco policy.
- Communicate all situations and/or conditions that affect the store to the Guest Experience Leader and/or Store Leader (e.g. guest complaints, item requests, inadequate inventory levels).
- Perform all special or other projects as assigned and assume responsibility as Leader on Duty (LOD) as needed. LOD
Key Accountabilities:
- Provide quick and courteous service to all guests by utilizing the GUEST Model throughout the store.
- Ensure OSE standards are maintained throughout the store.
- Ensure that the store is opened and / or closed in accordance with established P&Ps.
- Provide training and coaching in GUEST and product knowledge to store partners.
- In partnership with the Store Leader and/or Guest Experience Leader ensure proper store scheduling is being maintained to ensure guest service during peak hours.
- Adhere to and promote established safety procedures.
- Assist the Guest Experience Leader and/or Store Leader in planning out location changes needed to the grid and ad planner to maximize sales.
Supervisory Responsibility:
Directly supervise the Merchandise Operations Specialist. Complete performance evaluations for partners.
Work Environment:
The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and store partners.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
Responsible for assisting the Store Leader in achieving the store's budgeted sales and profit goals. Ensure that all merchandise is accurately received, priced, stocked and backroom is maintained per OSE standards.
Essential Job Functions:
- Ensures 100% pricing accuracy, including verifying all pricing labels are up and are accurate with regard to correct price and current offer date.
- Facilitates the unloading and stocking of merchandise according to operational guidelines and OSE standards.
- Ensures that the store is well stocked and inventory counts are accurate.
- In partnership with Store Leader, ensures staffing levels are appropriate for receiving and processing stock.
- Ensures that the backroom and equipment is organized and clean per OSE standards.
- Prioritizes merchandise moving to sales floor and areas to be stocked, including POG and end cap sets
- Perform routine housekeeping tasks to maintain the stores appearance and meet OSE standards.
- Ensures highest productivity levels are achieved for receiving, processing and stocking.
- Trains and develops partners on proper receiving, processing and stocking procedures, WMR and food rotation practices according to Petco standards.
- Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.
- Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.
- Abides by and enforces all company policies and procedures, including but not limited to those designed to minimize shrink.
- Adhere to and promote established safety procedures.
- Ensures the facilitation and accuracy/integrity of the Blue Dot program.
- Ensure that unforgivable items are in stock at all times.
- Directly supervises the Merchandise Operations Specialists. Leads and coaches all store partners in providing great guest service and performing their assigned task with the objective of achieving budgeted sales.
- Ensures RTV and Hazardous Waste processed are managed per Petco policy.
- Communicate all situations and/or conditions that affect the store to the Guest Experience Leader and/or Store Leader (e.g. guest complaints, item requests, inadequate inventory levels).
- Perform all special or other projects as assigned and assume responsibility as Leader on Duty (LOD) as needed. LOD
Key Accountabilities:
- Provide quick and courteous service to all guests by utilizing the GUEST Model throughout the store.
- Ensure OSE standards are maintained throughout the store.
- Ensure that the store is opened and / or closed in accordance with established P&Ps.
- Provide training and coaching in GUEST and product knowledge to store partners.
- In partnership with the Store Leader and/or Guest Experience Leader ensure proper store scheduling is being maintained to ensure guest service during peak hours.
- Adhere to and promote established safety procedures.
- Assist the Guest Experience Leader and/or Store Leader in planning out location changes needed to the grid and ad planner to maximize sales.
Supervisory Responsibility:
Directly supervise the Merchandise Operations Specialist. Complete performance evaluations for partners.
Work Environment:
The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and store partners.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
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Merchandising operations manager job description example 2
PUMA merchandising operations manager job description
SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy and all genders are welcome. Simply click APPLY ONLINE and follow the steps to upload your application.
* Assist in the review of product assortments, ensuring appropriate product positioning and alignment with brand strategies
* Creation and maintenance of quarterly visual sales and merchandising tools for internal and external product presentations
* Assist in the set-up and tear down of seasonal product meetings
* Attend account product and strategy meetings
* Expand business knowledge of US product marketplace and current trends in the footwear industry
* Gain understanding of wholesale merchandising organizations and processes
* Voice relevant and researched opinions during internal strategic meetings
* Assist in seasonal footwear VLP creation and maintenance for full USA line inclusive of adds, drops, cancels, CAD changes, pricing changes, etc.
* Assist in line plan product updates and maintenance
* Manage "Special Make Up" sample products regionally created for various business units and see the process from beginning to end
* Must be enrolled in BS/BA program, preferably in Fashion Merchandising, Marketing or Business
* Demonstrate the ability to prioritize workloads, and manage multiple projects at the same time
* Exhibit the ability to develop strong working relationships with internal and external colleagues
* Excellent quantitative and organizational skills
* Strong experience using MS Office Excel, PowerPoint and Word
* Creativity and ability to think out of the box
* Entrepreneurial spirit and energy
* Detail oriented, resourceful, self-motivated and proactive
* Proven ability to work independently and multi-task
* Ability to collect and examine data to share an informed conclusion
* Be a team player
* Must be able to commit for one semester beginning in January 2023
* Must have availability to work to at least 35+ hours a week
* Must be able to commute to Somerville, MA
* Assist in the review of product assortments, ensuring appropriate product positioning and alignment with brand strategies
* Creation and maintenance of quarterly visual sales and merchandising tools for internal and external product presentations
* Assist in the set-up and tear down of seasonal product meetings
* Attend account product and strategy meetings
* Expand business knowledge of US product marketplace and current trends in the footwear industry
* Gain understanding of wholesale merchandising organizations and processes
* Voice relevant and researched opinions during internal strategic meetings
* Assist in seasonal footwear VLP creation and maintenance for full USA line inclusive of adds, drops, cancels, CAD changes, pricing changes, etc.
* Assist in line plan product updates and maintenance
* Manage "Special Make Up" sample products regionally created for various business units and see the process from beginning to end
* Must be enrolled in BS/BA program, preferably in Fashion Merchandising, Marketing or Business
* Demonstrate the ability to prioritize workloads, and manage multiple projects at the same time
* Exhibit the ability to develop strong working relationships with internal and external colleagues
* Excellent quantitative and organizational skills
* Strong experience using MS Office Excel, PowerPoint and Word
* Creativity and ability to think out of the box
* Entrepreneurial spirit and energy
* Detail oriented, resourceful, self-motivated and proactive
* Proven ability to work independently and multi-task
* Ability to collect and examine data to share an informed conclusion
* Be a team player
* Must be able to commit for one semester beginning in January 2023
* Must have availability to work to at least 35+ hours a week
* Must be able to commute to Somerville, MA
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Updated March 14, 2024
Updated March 14, 2024