Post job

Explore jobs

Find specific jobs

Explore careers

Explore professions

Best companies

Explore companies

OverviewJobsSalaryResume

Skills

What They DoEducationCertificationsDemographicsJob DescriptionHow To HireBest CompaniesBest StatesBest CitiesRemote JobsJob OutlookCompareFAQsPart Time jobsEntry Level jobsFull Time jobsWork From Home jobs
zippia ai icon

Automatically apply for jobs with Zippia

Upload your resume to get started.

Merchandising specialist skills for your resume and career

Updated January 8, 2025
4 min read
Quoted experts
Leslie Stoel Ph.D.,
Leslie Stoel Ph.D.
Merchandising specialist example skills
Below we've compiled a list of the most critical merchandising specialist skills. We ranked the top skills for merchandising specialists based on the percentage of resumes they appeared on. For example, 27.6% of merchandising specialist resumes contained customer service as a skill. Continue reading to find out what skills a merchandising specialist needs to be successful in the workplace.

15 merchandising specialist skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how merchandising specialists use customer service:
  • Provided ongoing excellent customer service while also remaining responsible for creating a supportive, educational and inclusive team atmosphere.
  • Training-Completed courses and seminars in customer service, sales-strategies, inventory control, visual merchandising and time management.

2. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how merchandising specialists use sales floor:
  • Organized the entire sales floor to its proper standard formation Skills Used -Bilingual ability -Organized merchandise exquisitely.
  • Merchandised sales floor ensuring product availability and correct presentation to maximize sales.

3. Cash Handling

Here's how merchandising specialists use cash handling:
  • Cash handling, which includes closing, counting and balancing, cash drawers and store totals.
  • Document overage and shortage variance by employee when cash handling and closing each register.

4. Cleanliness

Here's how merchandising specialists use cleanliness:
  • Maintained organization and cleanliness of stockroom areas.
  • Maintained department organization and cleanliness.

5. Customer Satisfaction

Here's how merchandising specialists use customer satisfaction:
  • Placed and expedited purchase orders with vendors to bolster customer satisfaction and timely delivery of goods.
  • Collaborate with management to effectively organize store displays to enhance customer satisfaction.

6. Ladders

Here's how merchandising specialists use ladders:
  • Endured long hours and constant standing, bending, lifting and climbing ladders.
  • Frequent kneeling, bending, stooping and climbing ladders.3.)

Choose from 10+ customizable merchandising specialist resume templates

Build a professional merchandising specialist resume in minutes. Our AI resume writing assistant will guide you through every step of the process, and you can choose from 10+ resume templates to create your merchandising specialist resume.

7. Product Knowledge

Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Here's how merchandising specialists use product knowledge:
  • Provide product knowledge within interactions with customers.
  • Supported accounts with merchandising management, sales development, product knowledge, return to vendor processing, and product placement.

8. Work Ethic

Here's how merchandising specialists use work ethic:
  • Ensured customer satisfaction by providing quality training and maintaining good work ethics.
  • Demonstrate significant work ethic through a positive, motivated attitude8.

9. Store Associates

Here's how merchandising specialists use store associates:
  • Completed hiring, benefits administration, performance reviews, disciplinary action for store associates.
  • Trained Lowe's store associates/management in water heater operations and return policies.

10. GEO

GEO is the short form of geography or geology which refers to the earth and everything underneath it. It's also an acronym for Group on Earth Observations which is an intergovernmental partnership that promotes the availability and usage of open Earth observations like satellite imaging and remote sensing to influence the policy and decision-making process in various sectors.

Here's how merchandising specialists use geo:
  • Created geo specific apparel assortments per account channel.
  • Checked in drop shipments, truck shipments, and GEO shuttles.

11. Retail Store

Here's how merchandising specialists use retail store:
  • Provided high-quality merchandising support for Coca-Cola brands to retail store within the Central States territory.
  • Worked independently, merchandising nationally recognized brands throughout retail stores using display and marketing materials.

12. Stock Room

A stock room is a room where a company's goods are stored. It is a room where products or materials are kept until they are needed: Less stock is kept on the shop floor and more in the stockroom.

Here's how merchandising specialists use stock room:
  • Job duties included handling orders, stocking, maintaining the floor in the store as well as the stock room.
  • Maintained the stock room condition of assigned areas and ensured that it is clean, safe, and categorized.

13. Store Management

Here's how merchandising specialists use store management:
  • Identify product and supply difficulties at store level through communication with store management and retail management.
  • Build positive relationships with store management through open communication and personalized service.

14. Store Merchandise

Here's how merchandising specialists use store merchandise:
  • Set primary store merchandise including price also performed product placement.
  • Shipped and received store merchandise utilizing campus shipping via FedEx, UPS, DHL, and USPS.

15. PET

Here's how merchandising specialists use pet:
  • Partnered with the site merchandising team to improve the site experience within the grocery and pet category pages on target.com.
  • Reset Pet Supplies Plus and Tractor Supply Co. stores as a team following schematics and planograms
top-skills

What skills help Merchandising Specialists find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on merchandising specialist resumes?

Leslie Stoel Ph.D.

Professor, Marketing and Fashion, Miami University

For fashion merchant/merchandising jobs and fashion marketing jobs, analytics and anything digital skills stand out.

What soft skills should all merchandising specialists possess?

Leslie Stoel Ph.D.

Professor, Marketing and Fashion, Miami University

Important soft skills are the ability to tell the story behind the numbers (what happened and why it happened), strong speaking and presenting skills, evidence showing the student is a good team member/collaborator, empathy for shoppers (to understand their wants/needs), and a high level of confidence.

What hard/technical skills are most important for merchandising specialists?

Leslie Stoel Ph.D.

Professor, Marketing and Fashion, Miami University

Hard/technical skills relate to the ability to handle and analyze data - whether it be sales data or google analytics data from the company's digital efforts.
Do you want to know more?
Read more about what experts have to say about merchandising specialist

List of merchandising specialist skills to add to your resume

Merchandising specialist skills

The most important skills for a merchandising specialist resume and required skills for a merchandising specialist to have include:

  • Customer Service
  • Sales Floor
  • Cash Handling
  • Cleanliness
  • Customer Satisfaction
  • Ladders
  • Product Knowledge
  • Work Ethic
  • Store Associates
  • GEO
  • Retail Store
  • Stock Room
  • Store Management
  • Store Merchandise
  • PET
  • Hire Training
  • POS
  • Retail Locations
  • Depot
  • Truck Shipments
  • Inventory Management
  • Visual Presentation
  • Apollo
  • Drop Shipments
  • POG
  • Drive Sales
  • Operational Standards
  • Merchandise Presentation
  • PowerPoint
  • Grocery Store
  • Sales Associates
  • Inventory Control
  • Inventory Counts
  • Stock Shelves
  • Logistics
  • Loss Prevention
  • Merchandise Handling
  • Visual Displays
  • Product Placement
  • Product Sales
  • Merchandise Displays
  • Store Displays
  • Shipment Process
  • Product Displays
  • Overall Presentation
  • Gross Profit
  • Inventory Data

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

Browse arts, entertainment, sports, and media jobs