Merchandising Specialist Skills For Your Resume And Career

Research Summary. Below we've compiled a list of the most important skills for a merchandising specialist. We ranked the top skills based on the percentage of merchandising specialist resumes they appeared on. For example, 27.6% of merchandising specialist resumes contained customer service as a skill. Let's find out what skills a merchandising specialist actually needs in order to be successful in the workplace.

The most common hard skill for a merchandising specialist is customer service. 27.6% merchandising specialists have this skill on their resume.
The second most common hard skill for a merchandising specialist is sales floor appearing on 16.5% of resumes. The third most common is cash handling on 6.6% of resumes.
Three common soft skills for a merchandising specialist are physical stamina, self-confidence and interpersonal skills.

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Below we've compiled a list of the most important skills for a merchandising specialist. We ranked the top skills based on the percentage of merchandising specialist resumes they appeared on. For example, 27.6% of merchandising specialist resumes contained customer service as a skill. Let's find out what skills a merchandising specialist actually needs in order to be successful in the workplace.

15 Essential Merchandising Specialist Skills For Your Resume And Career

1. Customer Service

Here's how customer service is used on merchandising specialist resumes:

Provided ongoing excellent customer service while also remaining responsible for creating a supportive, educational and inclusive team atmosphere.
Training-Completed courses and seminars in customer service, sales-strategies, inventory control, visual merchandising and time management.
Dedicated to providing excellent customer service and to develop a professional working relationship with store managers and associates.
Communicated daily with vendors and franchisees to assure excellent customer service and drive revenue through customer satisfaction.
Prepared and maintained sales floor presentation to maximize sales, productivity, merchandise presentation and customer service.

2. Sales Floor

Here's how sales floor is used on merchandising specialist resumes:

Organized the entire sales floor to its proper standard formation Skills Used -Bilingual ability -Organized merchandise exquisitely.
Merchandised sales floor ensuring product availability and correct presentation to maximize sales.
Maintained accurate inventory and restocked sales floor above company standard.
Managed the sales floor before/during/after operating hours.
Organized merchandise alphabetically on sales floor.

3. Cash Handling

Here's how cash handling is used on merchandising specialist resumes:

Cash handling, which includes closing, counting and balancing, cash drawers and store totals.
Document overage and shortage variance by employee when cash handling and closing each register.
Take responsibility over store deposits and cash handling processes.
Cash handling; cashiering, drawer breakdown and loading.
Cash Handling: Receiving money from professional and retail customers, and running bank deposits for management staff.

And if you’re looking for a job, here are the five top employers hiring now:

4. Cleanliness

Here's how cleanliness is used on merchandising specialist resumes:

Maintained organization and cleanliness of stockroom areas.
Maintained department organization and cleanliness.
Insure proper signing and placements of products, as well as organization and cleanliness of assigned departments.
Perform ad set/price change, maintain store inventory/sale floor replenishment, upkeep store cleanliness and functionality.
Maintained overall cleanliness and maintenance of the store.

5. Customer Satisfaction

Here's how customer satisfaction is used on merchandising specialist resumes:

Placed and expedited purchase orders with vendors to bolster customer satisfaction and timely delivery of goods.
Collaborate with management to effectively organize store displays to enhance customer satisfaction.
Enhanced customer satisfaction ratings by troubleshooting and resolving issues efficiently.
Monitored and coached staff activity and ensured customer satisfaction.
Leveraged customer satisfaction consistently due to my fluent Portuguese.

6. Ladders

Here's how ladders is used on merchandising specialist resumes:

Endured long hours and constant standing, bending, lifting and climbing ladders.
Frequent kneeling, bending, stooping and climbing ladders.3.)
climb ladders, carry boxes.
Use resources such as ladders and steamers to execute store displays.
Used ladders to get items down for customers on high shelves.

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7. Product Knowledge

Here's how product knowledge is used on merchandising specialist resumes:

Provide product knowledge within interactions with customers.
Supported accounts with merchandising management, sales development, product knowledge, return to vendor processing, and product placement.
Conducted monthly training of store employees on product knowledge, placement of shop, visual merchandising and mannequin styling.
Performed in aisle product knowledge training classes to customers and Lowe's employees on various Tool World Manufacturers.
Educate in-store personnel on product knowledge; provide information on upcoming product launches, promotions and contesting positions.

8. Work Ethic

Here's how work ethic is used on merchandising specialist resumes:

Ensured customer satisfaction by providing quality training and maintaining good work ethics.
Demonstrate significant work ethic through a positive, motivated attitude8.
Prioritized tasks effectively and achieved flexible work ethic.
Developed strong work ethic and commitment to organization.
Maintained a high standard of work ethic and was always willing to work hard to ensure the success of the mission.

9. Store Associates

Here's how store associates is used on merchandising specialist resumes:

Completed hiring, benefits administration, performance reviews, disciplinary action for store associates.
Trained Lowe's store associates/management in water heater operations and return policies.
Supervised store associates during training.
Sell and train store associates on client's entire line of electronics services, hardware and accessories in retail location.
Educate and motivate store associates on selling techniques, product features and benefits and new trends and arrivals.

Merchandising Specialist Jobs

10. GEO

Here's how geo is used on merchandising specialist resumes:

Created geo specific apparel assortments per account channel.
Checked in drop shipments, truck shipments, and GEO shuttles.

11. Retail Store

Here's how retail store is used on merchandising specialist resumes:

Provided high-quality merchandising support for Coca-Cola brands to retail store within the Central States territory.
Worked independently, merchandising nationally recognized brands throughout retail stores using display and marketing materials.
Restocked Silver Eagle company products into designated locations of retail stores.
Trained retail store representatives on specific store and product initiatives.
Constructed product advertising in popular electronics and grocery retail stores.

12. Stock Room

Here's how stock room is used on merchandising specialist resumes:

Job duties included handling orders, stocking, maintaining the floor in the store as well as the stock room.
Maintained the stock room condition of assigned areas and ensured that it is clean, safe, and categorized.
Maintain a neat and organized stock room, interview and train other stock associates.
Checked for and pulled all stock in back stock rooms and restocked shelves.
Performed stock room audits to ensure safety, accuracy and efficiency.

13. Store Management

Here's how store management is used on merchandising specialist resumes:

Identify product and supply difficulties at store level through communication with store management and retail management.
Build positive relationships with store management through open communication and personalized service.
Engage with store management and communicate any merchandising opportunities/tasks assigned.
Communicated closely with store management about changes conducted in-store.
Maintain excellent working relationships with store management and associates.

14. Store Merchandise

Here's how store merchandise is used on merchandising specialist resumes:

Set primary store merchandise including price also performed product placement.
Shipped and received store merchandise utilizing campus shipping via FedEx, UPS, DHL, and USPS.
Down stock inventory, replenish store merchandise, sign and price audits, warehouse operations.
Answered in-store team leader questions regarding store merchandise, department information and pricing.
Operated a forklift to safely store merchandise in reserve.

15. PET

Here's how pet is used on merchandising specialist resumes:

Partnered with the site merchandising team to improve the site experience within the grocery and pet category pages on target.com.
Reset Pet Supplies Plus and Tractor Supply Co. stores as a team following schematics and planograms
Tracked number of customer interactions,and conversions to Hills Pet Foods.
Researched content for weekly newsletters and website articles relevant to pet ownership and products.
Conducted market research in the sale of pet products, identifying consumer trends.

What skills help Merchandising Specialists find jobs?

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The eight most common skills based on Merchandising Specialist resumes in 2023.

Customer Service, 27.6%

Sales Floor, 16.5%

Cash Handling, 6.6%

Cleanliness, 5.5%

Customer Satisfaction, 5.1%

Ladders, 4.8%

Product Knowledge, 4.0%

Other Skills, 29.9%

skills are in demand

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List Of Skills To Add To Your Merchandising Specialist Resume

According to recent trends, the most relevant merchandising specialist Resume Keywords for your resume are:

Customer Service

Sales Floor

Cash Handling

Cleanliness

Customer Satisfaction

Ladders

Product Knowledge

Work Ethic

Store Associates

GEO

Retail Store

Stock Room

Store Management

Store Merchandise

PET

Hire Training

POS

Retail Locations

Depot

Truck Shipments

Inventory Management

Visual Presentation

Apollo

Drop Shipments

POG

Drive Sales

Operational Standards

Merchandise Presentation

PowerPoint

Grocery Store

Sales Associates

Inventory Control

Inventory Counts

Stock Shelves

Logistics

Loss Prevention

Merchandise Handling

Visual Displays

Product Placement

Product Sales

Merchandise Displays

Store Displays

Shipment Process

Product Displays

Overall Presentation

Gross Profit

Inventory Data

Real Examples Of Merchandising Specialist Resumes That Use These Skills

Build a professional merchandising specialist resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 12+ resume templates to create your merchandising specialist resume.


Melissa Alexander Merchandising Specialist Contact Information Alpharetta, GA (790) 555-3803 malexander@example.com Skills Store Management Beauty Services Product Knowledge Company Goals Sales Activities Truck Shipments Customer Complaints GEO Corporate Office Sales Goals Employment History Merchandising Specialist 2017 - Present Verizon Alpharetta, GA Completed training as FiOS installation and maintenance technician for emergency work assignment related to resident and business installations. Developed PowerPoint presentations and wrote accompanying manual for training in quality systems. Provide tier II technical assistance for complex porting issues. Merchandising Supervisor 2012 - 2017 Marshall's Atlanta, GA Hired and trained all merchandise coordinators for new store opening. Provided great customer service in sales floor assisting customers. Perform task that support companies merchandising standards and brand consistency while maintaining a safe and friendly customer service environment. Lead by example, followed, and promoted company policies and procedures. Stylist Assistant 2005 - 2012 Bebe Stores Los Angeles, CA Research for upcoming photo shoots. Assist clients by providing world-class customer service through promoting sales, delivering ideal outfit options, and utilizing the POS system Drive growth by focusing on customer service, brand training, and utilizing online sales floor. Utilized POS computer technology system for sales, Licensed Cosmetologist. Education Certificate Cosmetology 2004 - 2005 Santa Monica College Santa Monica, CA


Amy Stewart Merchandising Specialist Contact Info Youngstown, OH (320) 555-5741 astewart@example.com Skills WardrobeRetail SalesDaily Living ActivitiesCustomer ComplaintsSales FloorPowerpointRetail ProductsProduct KnowledgeSetupStore Management Employment History Merchandising Specialist 2020 - Present Chemical Financial Youngstown, OH Ensured team members were following proper reporting procedures and updating the trouble tickets using Remedy Tracking System. Retail Sales for brand GSK (Glaxco Smith Klein.) Oversee garment flow for entire store, including shipment processing, back stocking and replenishing the sales floor. Merchandising Specialist 2018 - 2020 Comfort Keepers Youngstown, OH Review and revise 45 PowerPoints (containing 100-250 slides) and relay for finalization. Confirmed products were put on the sales floor in a proper and timely manner. Maintain effective communication channel with vendors on telephone and email. Personal Stylist 2017 - 2018 Comfort Keepers Youngstown, OH Cared for a young Alzheimer client in moderate stages and progressed to late stages. Performed household tasks and ADL's. Maintained daily tasks - managed all important calls, meetings and appointments. Assist patients with personal health service, homemaker, and recreational daily living activities. Education High School Diploma 2017 - 2017


Denise Kelley Merchandising Specialist Indianapolis, IN (980) 555-1087 dkelley@example.com Experience Merchandising Specialist2020 - Present The Home Depot•Indianapolis, IN Meet or exceed sales goals as identified by market or store manager. Worked with store management to price merchandise and conducted product training for peers and other store associates. Lead teams to deliver legendary customer experience in all area stores by developing store management teams. Performed heavy lifting, cleaned and organized stock room. Set up displays on sales floor. Maintain Constant communication with clients from start to finish with a home renovation. Merchandising Supervisor2017 - 2020 The Home Depot•Indianapolis, IN Created operational procedures for customer service associates. Created projects which allowed sales associates to reach daily and monthly sales goals. Achieved all aspects for promotional and sale set-up including presentation, lettering and signage on sales floor. Customer Service Retail Associate2012 - 2017 Walmart•Indianapolis, IN Helped customers with sales transactions. Trained new employees on company policies and procedures. Sell jewelry to customers Zone the jewelry department and clean Helping in the shoe and women's apparel Soldier Rework the store to showcase new merchandise and promotions. Skills Customer TransactionsCompany GoalsGEOSales FloorSales GoalsRetail LocationsBank DepositsStore ManagementDepotStore Shelves Education High School Diploma 2012 - 2012

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Online Courses For Merchandising Specialists

One of the best ways to acquire the skills needed to be a merchandising specialist is to take an online course. We've identified some online courses from Udemy and Coursera that will help you advance in your career. Since merchandising specialists benefit from having skills like customer service, sales floor, and cash handling, we found courses that will help you improve these skills.

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