Merchandising Supervisor Resume Examples 2023

Research Summary. We analyzed 1,853 merchandising supervisor resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like Walmart and Victoria's Secret. Here are the key facts about merchandising supervisor resumes to help you get the job:

The average merchandising supervisor resume is 308 words long
The average merchandising supervisor resume is 0.7 pages long based on 450 words per page.
Customer service is the most common skill found on a merchandising supervisor resume. It appears on 24.3% of resumes.

After learning about how to write a professional merchandising supervisor resume, you can make sure your resume checks all the boxes with our resume builder.

Merchandising Supervisor Resume Example


Lori Burns Merchandising Supervisor Contact Information Forest Park, GA (450) 555-4299 lburns@example.com Skills Safety Training Sales Goals Corporate Office Direct Supervision Customer Sales Business Goals New Associates Department Heads Communication Patient Care Employment History Merchandising Supervisor 2018 - Present J. C. Penney Forest Park, GA Ensured the sales floor setup met the company's direction. Helped with projects, such as, customer service, warehouse, floor sets, inventory and re-ticketing. Contributed to sales increase by ensuring available merchandise is on the sales floor. Opened an 18 million dollar store which had the highest sales performance amongst all new stores opened in the company. Exceeded personal sales goals for several Offered exceptional customer service to differentiate and promote the company brand. Worked closely with Senior Merchandiser to replenish and restock sales floor. Sales Supervisor 2014 - 2018 Chick-fil-A Tampa, FL Trained new hires in successful guest relations, product knowledge, and company rules and regulations. Trained new employees on food preparation/ distribution. Create nightly cash deposits in accordance with company standards and resolve any conflicts with shortages or overages. Remain cognizant of daily quarterly and yearly sales goals. Supervisor 2011 - 2014 Chick-fil-A Tampa, FL Monitored and managed labor costs, sales, and inventory and maintained agreed levels to operate at maximum productivity. Followed procedures for safe food preparation, assembly, and presentation.Resolved complaints promptly and professionally. Developed training schedule for the entire facility. Manage a team to execute top customer service, proper selling techniques, housekeeping, and food preparation standards. Visual Merchandiser 2010 - 2011 The Coca-Cola Company Tampa, FL Worked closely with store management to actively build relationships as a representative of the Coca-Cola brand. Maintain back room clean and organized at all times. Transport inventory from warehouses to retail locations for sales to the customer. Maintain open communication to relay status, concerns and resolve issues quickly. Managed back room keeping clean and organized. Education High School Diploma 2010 - 2010


Julie Gonzalez Merchandising Supervisor Contact Info New York, NY (230) 555-8516 jgonzalez@example.com Skills Direct SupervisionSpecial EventsQuality StandardsCompany PoliciesEnsure CustomersCompany ProgramsHardwareCommunicationVideo EquipmentSpecialty Department Employment History Merchandising Supervisor 2016 - Present Bananas New York, NY Lead a team of up to six to reach sales goals by coordinating people and resources. Analyze market and respond to trends and inventory levels to merchandise sales floor to increase profitability. Maintained product appearance and integrity on the floor, in displays, and in the stock room. Trained and supervised up to ten team members at once on best practices, customer service, and corporate culture. Maintain consistent top records for meeting sales goals each month. Department Supervisor 2006 - 2016 Walmart Chicago, IL Executed company policies and procedures to maintain a safe work environment for myself and fellow associates. Monitored Inventory and Ordered Product Set Stocking Schedules Product knowledge Interviewed, hired, and trained new associates, as well as coached associates who could not meet performance goals. Coordinate with store management in order to prepare training and job orientation programs for all new hires. Provided strong customer service Maintained inventory continuity and perpetual accuracy Mentored new employees, set expectations, and provided product knowledge. Team Leader 2004 - 2006 Walmart Bentonville, AR Recognize sale opportunities Train customer service associates and cashiers Meet goals. Maintain front end in accordance with company policies and procedures by properly handling claims and return of merchandise. Pushed the guest service team to a higher standard in check-out speed and accuracy. Improved the backroom efficiency and inventory location accuracy within the first 4 months of employment. Visual Merchandiser 2003 - 2004 Kellogg Rossville, TN Negotiated product real estate placement with store management. Work on my own with minimal supervision. Communicate with individual store management teams to establish relationship for future orders and merchandise placement. Education High School Diploma 2003 - 2003


Ashley Walker Merchandising Supervisor Las Vegas, NV awalker@example.com (850) 555-8610 Experience Merchandising Supervisor 2012 - Present Wells FargoLas Vegas, NV Conduct staff telephone monitoring and provided them with necessary feedback to commend or critique their adherence to company policies and procedures. Promote, motivate and achieve sales goals, customer service goals and a wide variety of business banking goals daily. Developed tracking tools used for daily administrative functions and performance management of the sales teams. Maintain company policies and procedures . Coached attorney firms on proper company procedures and policies when working in company software. Customer Service Supervisor 2011 - 2012 Wells FargoLas Vegas, NV Provided effective salary and staff administration and schedule management to maximize resources and achieve service and sales goals. Assisted store manager with development of budgets and staff sales goals * Conducted research on identifying business and customer issues Partnered with direct reports to complete quarterly employee review and goal setting sessions. Manage the direction of work for several direct reports and are involved in the day-to- day operations of the teller line. Complete restructuring of department with regard to policies and procedures, assigned areas and training. Teller 2010 - 2011 Wells FargoLas Vegas, NV Suggest bank products and solutions to clients . Handled banking cash and financial transactions including checking and business deposits, cashing checks and processing loan payments. Cash Handling Customer Service Meet Sales Goals Hostess Cashier 2003 - 2010 McDonald'sLas Vegas, NV Requested customer orders and depressed keys of multicounting machine to simultaneously record order and compute bill. Bring a positive attitude and willingness to work. Participated in all aspects of service in an extremely high volume fast food restaurant. Greet customers walking in restaurants. Skills Kitchen Equipment Company Policies Bank Products CSL Customer Questions Food Preparation Action Plans Automatic Debits Gift Cards Customer Service Education High School Diploma 2003 - 2003

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How your resume should look:

The job title on your resume should match your application for the role.
Ensure your work experience focuses on achievements, rather than responsibilities.
Recruiters and hiring managers suggest fitting your resume on one page.

Choose From 10+ Customizable Merchandising Supervisor Resume templates

Zippia allows you to choose from different easy-to-use Merchandising Supervisor templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Merchandising Supervisor resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

Entry level Merchandising Supervisor Resume example


Patrick Barnes Merchandising Assistant Contact Info Atlanta, GA (840) 555-8341 pbarnes@example.com Skills Records ManagementFedexRetail SalesPaper FilesSales FloorGEOMaximize InventoryFront OfficeSpecial ProjectsAppropriate Categories Employment History Merchandising Assistant 2011 - Present The Home Depot Atlanta, GA Partnered with store management to implement Task Manager Online (TMO) projects. Partnered with store management team on strategic planning, and execution of merchandise for maximum profitability. Merchandising Assistant 2006 - 2011 The Home Depot Saint Leo, FL Lead teams to deliver legendary customer experience in all area stores by developing store management teams. Remove product from sales floor and setting them aside for later use. Changed layout of products on sales floor to ensure seamless and presentation standards are maintained. Set seasonal layouts, price changes, removed old inventory from sales floor and ordered brochures/signage. Stocked items on sales floor, Repriced clothing and assisted customers with finding items. File Clerk (Part-Time) 2004 - 2005 Quintairos Prieto Wood & Boyer Pa Tampa, FL Reorganized employee file records Alpha/Numeric organization Assisted hospital physicians in completing their medical records. Maintained records, answered phones in a professional manner Scheduled appointments, composed e-mails, typed letters and memos Utilized office machines Cashier, organizing, file maintenance, Responsible for high volume of monies and closing store, customer service Education Master's Degree Criminal Justice 2005 - 2006 Saint Leo University Saint Leo, FL Bachelor's Degree Psychology 2002 - 2005 University of South Florida Tampa, FL


Lori Jones Merchandising Assistant Contact Information Atlanta, GA (700) 555-1371 ljones@example.com Skills Truck Shipments Customer Complaints Front Office Sales Goals Guest Service Courteous Service Special Events Product Information Emergency Room Reservations Employment History Merchandising Assistant 2017 - Present Neiman Marcus Group Atlanta, GA Maintained weekly contact with buyers for new and current products. Reset sales floor for new seasonal merchandises and promotions. Receive new merchandise and display on sales floor according to company guidelines. Perform sales floor work, such as greeting or assisting customers, stocking shelves and checking inventory. Ensured all products in storage areas were represented on the sales floor. Mechandised clothing on sales floor. Merchandising Assistant 2013 - 2017 The Home Depot Atlanta, GA Receive, open, unpack and issue sales floor merchandise. Provided product knowledge to store associates, maintained strong relationships with Store management team and assisted customers. Learned, referenced and applied product knowledge information. Ensured the sales floor were continuously well-stocked with new receipts and merchandised according to Home Depot standards. Guest Services Associate 2012 - 2013 The Walt Disney Company Orlando, FL Resolved ticket and park related issues with guests Supervised crowd control structure through the park Guest Services/Ticket sales Attend classes and seminars in Guest Service, Management and Communication through Disney University. Provide outstanding Guest service and assist with all Guest needs. Trained all new guest service agents in Disney's Traditions training program. Transferred to guest service at Wide World of Sports, provide answers to questions about sporting events. Education High School Diploma 2012 - 2012


Jean Freeman Merchandising Assistant Phoenix, AZ jfreeman@example.com (480) 555-9679 Experience Merchandising Assistant 2018 - Present The Home DepotPhoenix, AZ Full time employee for Home Depot(tm)s MET team. Remove product from sales floor and setting them aside for later use. Set seasonal layouts, price changes, removed old inventory from sales floor and ordered brochures/signage. Provided product knowledge to store associates and provided excellent customer service on the sales floor. Merchandising Assistant 2017 - 2018 BananasPhoenix, AZ Checked logs to ensure store was meeting projected sales goals. Replenish and standardize sales floor to drive service, sales, and gross margin. Drive top line sales as leader of the store and coach associate to reach sales goals. Monitor replenishment process to ensure the sales floor is maintained and all available sizes are represented. Enforced company policies and helped management team to accomplish company sales goals. In-Stock Associate (Part-Time) 2016 - 2017 AmazonPhoenix, AZ Stock * Shipping & Receiving * Unload Trucks * Packing * RF Scanning * Inventory Wash out cargo containers or storage areas. Skills Grocery Items New Merchandise Sales Floor Plan-O-Grams Profitable Sales Stock Room Stock Checks Communication Retail Sales Store Shelves Education Associate's Degree Criminal Justice 2015 - 2017 Arizona State UniversityPhoenix, AZ

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How to make a job-winning resume:

Make sure to list hard and soft skills that are relevant to the position you're applying for on your resume. The top skills that merchandising supervisors should have on their resume are: customer service, hr, drive sales.
If you're applying for an entry-level merchandising supervisor position and you have no work experience, you can include relevant classes you took in school.

Merchandising Supervisor Resume Format And Sections

1. Add Contact Information To Your Merchandising Supervisor Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Merchandising Supervisor Resume Contact Information Example #1

Jane Moore

Montgomery, AL 36043| 333-111-2222 | jane.moore@email.com

Do you want to know more?

How To Write The Perfect Resume Header

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

The name of your school
The date you graduated (Month, Year or Year are both appropriate)
The name of your degree

If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

Academic awards (Dean's List, Latin honors, etc. )
GPA (if you're a recent graduate and your GPA was 3.5+)
Extra certifications
Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

If you're a recent graduate, you might opt to place your education section above your experience section
The more work experience you get, the shorter your education section should be
List your education in reverse chronological order, with your most recent and high-ranking degrees first
If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Check More About Merchandising Supervisor Education

Majors

31.4%

6.5%

5.8%

5.8%

Merchandising Supervisor Resume Relevant Education Example #1

High School Diploma 2010 - 2012

Merchandising Supervisor Resume Relevant Education Example #2

High School Diploma 2009 - 2011

3. Next, Create A Merchandising Supervisor Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

Include 6-12 skills, in bullet point form
List mostly hard skills; soft skills are hard to test
Emphasize the skills that are most important for the job

Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of Merchandising Supervisor Skills For Resume

Customer Service Skills
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
HR Skills
HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.
Sales Floor Skills
The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.
Loss Prevention Skills
The steps taken by a business to prevent theft is called loss prevention. There are multiple methods for loss prevention for example usage of automated cash handling, secure physical location, product security staff buy-in, and attentive customer service.
Presentation Standards Skills
Presentation standard refers to the threshold defined or put in place by a given profession when dealing with matters concerning that area. The specific and organized principles or procedures that any institution offers to workers enable them to have acceptable conduct while performing their duties.
Jewelry Skills
Jewellery comprises of ornamental items worn for intimate adornments, such as rings, necklaces, earrings, brooches, pendants, bracelets, and cufflinks. Jewellery can be fastened either to the clothes or the body. Jewellery is classified into precious jewellery and fashion jewellery based on the material used for making it.

Top Skills for a Merchandising Supervisor

Source: Zippia.com

Customer Service, 24.3%

HR, 19.8%

Drive Sales, 17.5%

Store Operations, 14.7%

Other Skills, 23.7%

Not sure which skills are really important?

3 Big Tips For Listing Skills On Your Resume

4. List Your Merchandising Supervisor Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Don't have any experience?

How To Show Your Experience On a Resume... Even When You Don't Have Any

Work History Example # 1

Merchandising Supervisor

The Home Depot

Hired as part-time paint sales rep promoted to appliance specialist full-time, then Department Supervisor of millworks within 9 months.
Supervised three different departments: Special Service Desk (Operations), Plumbing and Millwork (Merchandising Departments).
Directed service activities in Home Depot stores through multiple dedicated service teams.
Promoted to Department Supervisor over Building Materials, Lumber and Millworks over the next several years.
Supervised Shipping & Receiving, lumber, building material, millworks, and flooring departments.

Work History Example # 2

Hostess Cashier

Dunkin' Donuts Northeast Distribution Center

Processed and balanced daily deposit.
Maintained high standards of customer service during high-volume, fast-paced operations and communicated clearly and positively with coworkers and management.
Completed opening and closing tasks for the store, assembled sandwiches and beverages for customers, completed transactions using a register.
Baked pastries, donuts and muffins per posted schedules.
Offered a management position in 2006 that I turned down in order to serve a mission for the LDS church.

Work History Example # 3

Housekeeping/Laundry

The Cleaning Authority

Washed residents and facility laundry daily.
Cleaned resident rooms and community areas of nursing facility.
Vacuumed dorm hallways and lobbies Washed windows, doors, cleaned Jacuzzi room
Developed and participated in programs designed for in-service education, on the job training and orientation classes for facility personnel.
Maintained switch board for entire facility Provided monthly in-services and coordinated monthly resident family counseling

Work History Example # 4

Hostess Cashier

Walmart

Maintained friendly and expeditious service with POS cash register transactions, and assistance in replenishment of stock and merchandise display.
Sanitized kitchen supplies and thoroughly cleaned deli equipment.
Guaranteed positive customer interaction by maintaining current knowledge of many sales and products.
Worked as a deli associate (prep, fryer, rotisserie, dishes) cashier and overnight remodel crew.
Prepared sandwiches, deli trays, deep fried food, prepared rotisserie chickens, closed deli and did clean up.

5. Highlight Your Merchandising Supervisor Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your merchandising supervisor resume:

Food Safety Manager Certification
Certified Sales Professional (CSP)

6. Finally, Add a Merchandising Supervisor Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?

Read our guide on how to write a resume summary statement

And If You’re Looking for a Job, Here Are the Five Top Employers Hiring Now:

Common Merchandising Supervisor Resume Skills

Customer Service

Drive Sales

Store Operations

Sales Floor

Store Management

Develop Team

Merchandise Flow

Cleanliness

Loss Prevention

Performance Management

Direct Reports

Excellent Guest

Presentation Standards

Jewelry

Product Knowledge

OpEx

POS

Customer Complaints

Performance Reviews

Sales Associates

Inventory Control

Customer Inquiries

Product Placement

Daily Sales

Back Room

Increase Sales

Disciplinary Actions

Inventory Management

Visual Standards

Visual Presentation

Merchandise Presentation

Inventory Counts

Stock Room

Store Merchandise

Customer Issues

Visual Displays

Front End

Sales Reports

Store Opening

Bank Deposits

Shipment Processing

Merchandise Displays

Sales Data

Depot

Product Displays

Cash Control

Physical Inventory

Store Displays

Store Associates

Entry Level Merchandising Supervisor Resume Templates

Merchandising Supervisor Jobs

Links To Help Optimize Merchandising Supervisor Resumes

Updated May 19, 2023