Mercury jobs

Arthur C. Clarke famously developed the maxim that “any sufficiently advanced technology is indistinguishable from magic.” At Mercury, we aim to deliver a magical experience to our customers who rely on us for their banking* and financial workflows. But as with any form of magic, behind that magic lies an incredible amount of hard work, dedication, training, and expertise. Our dedicated risk and banking operations teams are an integral part of delivering the magical experience - they are the wizards behind the curtain. We simply cannot deliver an incredible product and customer experience without getting risk and compliance right. We consider risk and compliance holistically, building a strong understanding of what every customer is doing and thinking through the end-to-end customer experience. Our team of risk and compliance professionals is robust and talented. As the VP - Risk & Banking Operations you will bring strategic and cohesive leadership across Mercury's Risk & Banking Operations teams: Onboarding, KYC/KYB, EDD/ODD, Fraud & Disputes, Treasury Operations, Payments Operations, and Lifecycle Operations. You will lead a growing organization of 120+ people, and a direct team of experienced leaders across these functions, partner with peer executives across the company to build a resilient and scalable operational function, and help us navigate risk with precision and care. *Mercury is a financial technology company, not a bank. Banking services provided through Choice Financial Group, Column N.A., and Evolve Bank & Trust, Members FDIC. Here are some specific areas you'll be expected to think about on the job: Build and manage a Risk & Banking Operations organization that is known for setting standards within the banking and fintech industries, and is strong enough to differentiate Mercury in the long term solely on its own merits. Hire, develop, lead, and create structure for talented operations teams, while building a culture of collaboration and strong risk thinking across the entire company. Enable new customers, markets, or product features by balancing short- and long-term company goals, prioritizing what the most important risks are, and staying ahead of industry trends and emerging risk areas. Work closely with our Legal and Compliance teams to uphold Mercury's risk and compliance standards, and proactively build the operational systems to scale its impact Partner across our Product, Engineering, Design, and Data teams to amplify user experience through thoughtful, transparent product thinking, and enabling scalable operational automation across teams Driving sound, strategic decision-making with data and metrics, working closely with our Finance team to make decisions about organizational growth, headcount & capacity planning, and costs Take ownership of how Mercury thinks through, minimizes, and responds to fraud and financial loss Help expand Mercury's BPO efforts, including partnering with internal teams to manage current partners, and help develop the strategy to identify, onboard, train, and provide ongoing oversight of new partners Building systems for efficient operations across a variety of risk-related product features (e.g. Onboarding, Disputes, Treasury, and Payments to name a few.) Finding and working closely with the strongest tooling and partners to enable a great Risk & Banking operations organization, and forming strong relationships with partner financial institutions and their executive counterparts There are lots of paths that could lead you to be successful in a role like this; we think the strongest candidates will have this experience: 10+ years of experience working in an operational risk and/or banking management function, ideally in a financial technology company, large banking institution, or the payments industry. 15+ years of experience overall. 7+ years of experience in a people leadership role, directly managing senior-level leaders who themselves manage operational functions across various risk domains. Be a strong analytical thinker and have the ability to leverage data to develop team and organizational metrics, such as KPIs, SLAs, approval rates, fraud loss tracking, capacity planning, and other related team performance and risk indicators. Experience building resilience and scalability of risk & banking operations using robust procedures, process automation, and effectively working with Product, Engineering, and Data teams to build capabilities and tools. Bring an expert understanding of industry risk trends, and a deep respect for compliance and financial regulations, to work effectively across Mercury's Compliance, Legal, and Audit teams, and banking and financial institutions partners. Excellent communication and collaboration skills, with the ability to motivate and guide teams through complex situations, secure buy-in across levels and teams to deliver on risk operations initiatives at scale. Ability to make decisions quickly and pivot, and demonstrate comfort in a fast-paced and rapidly changing business and regulatory environment. The total rewards package at Mercury includes base salary, equity, and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: US employees (any location): $280,600 - $350,800 Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. Please see the independent bias audit report covering our use of Covey here. #LI-DNI

Teaching hospitals operate on a model that's remained largely unchanged for over a century: residents learn medicine not through lectures alone, but through supervised practice alongside attending physicians who've seen thousands of cases. The attending physician doesn't just demonstrate technique-they narrate their clinical reasoning, point out subtle patterns the resident would miss, and know when to let the resident struggle versus when to intervene. This model works because medicine recognized early that expertise requires both knowledge transfer and judgment development, and judgment only develops through guided repetition. The best teaching hospitals obsess over the quality of this supervision, understanding that a resident's third year is shaped entirely by whether their attending physicians treat teaching as real work or an afterthought. Our Engineering Training team is looking for a software engineer and educator who cares deeply about skill acquisition, mentorship, and high quality leadership. You balance pragmatic execution with thoughtful program design, and you're comfortable doing the legwork to drive adoption. This is a unique opportunity to help define and drive what it means to be an excellent senior software engineer at Mercury. Our first focus is driving high-skill mentorship across the department. From there, we want to expand into other IC leadership growth areas like project leadership and system design. * Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. As part of this role, you will: Stand up a mentorship-focused initiative for Senior Software Engineers, from pilot to broader rollout Incorporate AI best practices into coaching and materials so AI usage strengthens, not erodes, engineering excellence Do the operational work that drives adoption: scheduling, facilitation, follow-ups, and iteration based on feedback Collaborate closely with training team members and cross-functional partners to drive broader skill acquisition efforts The ideal candidate for this role: Has 5+ years of shipping quality software into production while mentoring peer software engineers in a start-up environment Communicates clearly and gives actionable, direct, kind feedback Enjoys turning fuzzy goals into simple, repeatable programs Knows when to lean into 1:1 sessions or organizational legwork to drive adoption or improve learning outcomes Models a care of craftsmanship and healthy engineering habits, including thoughtful AI usage Loves turning passive, explanatory content into active, exercise-centric learning resources If this role interests you, we invite you to explore our public demo at demo.mercury.com and read mercury.com/blog/escalating-esqueleto from our training team. The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: US employees (any location): $166,600 - $208,300 Canadian employees (any location): CAD 157,400 - 196,800 Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. Please see the independent bias audit report covering our use of Covey here. [Please see the independent bias audit report covering our use of Covey for more information.] #LI-ME1

At Mercury, we're building financial products to help startups and small businesses scale. Turns out this requires a lot of strategic administrative support, so we are hiring an Executive Assistant. In this role, you will primarily support our COO and Product & Design groups. You will largely be focused on partnering deeply and supporting leadership in their day-to-day from calendaring to meeting preparation. You will also drive efficiencies always looking for ways to proactively get in front of challenges. We are looking for someone who is unafraid to try new things, embrace new ideas, and who welcomes suggestions for how we can iterate on our processes. Here are some things you'll do on the job: Oversee complex calendar management and scheduling for C-suite and VP level executives ( COO and 3 VPs) across multiple time zones. Help the COO effectively prioritize and balance his extensive responsibilities across Product, the EPD triad, & the people team. Assist/Coordinate with Product Ops around internal planning processes (CORs, Cycle Reviews, Quarterly and Annual planning cycles) Manage, assess and predict the day-to-day needs of our Leadership team to ensure they are prepared and organized for all internal and external meetings and events. Make recommendations for time management, prioritization, delegation, and organization. Contribute to team meetings and offsites by assisting with the planning, scheduling and pre-reads. Assist with ad hoc projects, events, onsites (virtual and in-person) and travel arrangements as needed. You should: Have experience supporting C-suite or VP level executives at a high-growth, technology startup. Be an active listener who indexes high on patience, attention, and empathy. Be incredibly organized with superb attention to detail and a strong ability to execute. Have excellent time management skills with the ability to quickly shift tasks and priorities as needed. Have a knack for working across various roles and teams in a fast-paced, often ambiguous environment while remaining flexible, proactive and resourceful. Be able to communicate, perform, and react well under pressure or through ambiguity. Enjoy optimizing processes to make them more efficient. Be adept at handling sensitive information and situations with care and confidence. Proactively anticipate and respond to the needs of others. Have diverse interests and enjoy learning about other peoples' interests. Have a sense of humor (doesn't have to be a good one). The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $122,400 - $137,700 US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $110,200 - $123,900 Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. [Please see the independent bias audit report covering our use of Covey for more information.] #LI-AS1

Mercury is building a complete finance stack for startups. We work hard to create the easiest and safest banking* experience possible to simplify entrepreneurs' and business owners' financial lives. Underneath all our products is a massive web of partners that users don't see, requiring significant product and process investment. That's where the Financial Partnership Operations team comes in. We work to maintain our external relationships and streamline our collective workflows to keep customers, partners, and Mercury employees happy. We're looking to hire a Technical Treasury Operations Specialist to support the daily workflows of both our SEC-registered investment advisor and our FINRA-member broker-dealer. This is a foundational individual contributor role for someone who is eager to learn in a detail-rich, regulated environment and who thrives on hands-on execution. You'll work closely with senior operations staff and cross-functional partners in compliance, engineering, and support to carry out day-to-day processes, resolve operational issues, and document scalable workflows. This role is ideal for someone who is detail-oriented, comfortable collaborating across teams, and motivated to help build the operational backbone of Mercury's investment products. *Mercury is a financial technology company, not a bank. Banking services are provided through Choice Financial Group, Column N.A., and Evolve Bank & Trust; Members FDIC. In this role, you will: Execute core day-to-day brokerage operations tasks such as account onboarding, account updates, trade settlement support, reconciliations, and exception handling. Work directly with engineering and product teams to troubleshoot operational issues, surface gaps, and test workflow improvements. Partner with compliance and support teams to ensure that operational activities align with regulatory requirements and customer needs. Assist in building and documenting processes, controls, and standard operating procedures to improve scalability and consistency. Identify operational inefficiencies and propose solutions that balance regulatory precision with efficiency. Provide hands-on support for new product or process rollouts, ensuring operational readiness and smooth adoption. You should: Hold active FINRA Series 7, 63, 24. Have 3-5 years of experience in broker-dealer or investment operations with firsthand involvement in trade support, account servicing, or control functions Demonstrate strong organizational skills, attention to detail, and the ability to manage multiple operational workflows. Be comfortable collaborating across functions and working closely with engineers to refine processes and tooling. Possess a problem-solving mindset with a willingness to learn and grow within a regulated environment. Have excellent written and verbal communication skills, especially in documenting processes and surfacing issues clearly. The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $106,200 - $132,800 USD US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $95,600 - $119,500 USD Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. [Please see the independent bias audit report covering our use of Covey for more information.] #LI-AR1

The Stories team is a small but mighty facet of Mercury's Brand team that works on all flavors of storytelling - from content marketing to editorial, social, live programming, email, and beyond. We're blog builders, magazine makers, newsletter strategists, social media managers, video producers, and creative thinkers who work in very close partnership with Design, Copy, Growth Marketing, Product Marketing, Comms, Community, and others across the company. We're looking for an Insights Editor - equal parts researcher, analyst, and bold editorial thinker - to come build our muscle for data-driven storytelling. In this role, you'll concept and create exemplary, deeply resonant, and expressive content with data at its core. You'll expand the world of data stories at Mercury, developing resources, processes, and relationships that turn those stories possibilities and those possibilities into leverage. And you'll act as a steward and face of the content you create, helping internal teams understand the stories in the numbers around them, and ensuring our external audiences and communities derive real value from them, too. This is an individual contributor position. *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. If you are… An analytical thinker and writer who can balance strong subject matter acumen and creative flair… Adept at breaking down complex concepts clearly and finding the most luminous details and sparkling clarity in the numbers… Deeply curious and audience focused, forever in pursuit of how to express, examine, and share interesting throughlines in ways that they will understand and relate to… Comfortable engaging in relevant public conversations... …Then this might just pique your interest. Read on. In this role, you will: Strategize and craft compelling, dynamic data-driven research, reports, articles, thought leadership, educational materials, and other data-driven stories across formats. Publish a regular stream of data-driven content, and contribute data story points to content across Marketing and Communications. Proactively identify and action opportunities for data storytelling to deliver the next level of intrigue, value, and/or differentiation to our content programs. Develop and engage in data-focused content partnerships inside and outside Mercury. Unlock systems, processes, and workflows that enable more Mercury marketers to engage with the data you use, explore, and illuminate. As needed, act as a public face for Mercury's data-driven thought leadership. You have: Very well-honed research, data analysis, and writing skills. At least 7 years of experience telling stories with data. Deep knowledge of finance, fintech, banking, and/or economics, along with strong awareness of/interest in the founder landscape (think startups, entrepreneurship, whether bootstrapped or VC-backed, mom-and-pop or Silicon Valley, etc.). Prior publications or a portfolio that demonstrates your ability to tell interesting stories effectively with data. Excitement around the visual elements of data storytelling, and experience collaborating with designers or agencies to bring data to life visually Foundational SQL (or similar) skills - you can make simple queries independently and collaborate confidently with data scientists. Comfort working in a remote-first, distributed environment, using tools like Google suite, Asana, and Slack to make async communication seamless. Nice to have: An existing newsletter, podcast, or well-established social media following on relevant topics or research. Familiarity with the compliance rigor of working on content in a highly regulated industry. To apply, please complete your application, and submit a cover letter along with your portfolio, website, or other samples of your work. Give us an idea of how you show up and tell data-driven stories in the world. We will not consider applications without a cover letter and work samples. The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $153,800-$192,300 US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $138,500-$173,100 Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. Please see the independent bias audit report covering our use of Covey here. #LI-EMS1

At Mercury, building our customer base has been a wild and exciting adventure-and we're just getting started. As we continue to grow, we're looking for a thoughtful, driven Account Executive to help more founders and business owners discover and thrive with Mercury. Over the past two years, we've significantly expanded our startup customer base. Now, we're growing into new segments: eCommerce and New Verticals like Marketing Agencies, Consulting, Staffing, and more. Each of these industries has unique financial needs-and Mercury is uniquely built to serve them all. As an Account Executive, you'll work directly with founders, business owners, and finance teams to deeply understand their operational needs and guide them to the right financial tools. You'll immerse yourself in their ecosystems and uncover pain points to help them build great businesses with Mercury. Here are some things you'll do on the job: Own the end-to-end sales process-from initial outreach to close Partner with our robust SDR team to build and nurture a strong outbound pipeline Proactively identify new lead sources and learn about potential customers Convert signups into enthusiastic, long-term Mercury champions Manage a high volume of high-velocity sales cycles using internal tools Collaborate with our Relationship Management team to onboard complex customers Work cross-functionally with the Partnerships team to unlock new acquisition channels Translate customer feedback into insights that inform product development What We're Looking For: A bachelor's degree or equivalent experience 1+ year of closing experience in a sales or account executive role Confidence in building and managing a high-quality pipeline Strong discovery and consultative selling skills A sense of urgency and ability to thrive in a fast-paced environment Willingness to share feedback to improve our sales process and product A collaborative mindset and desire to support your teammates Excellent communication skills-able to simplify complex topics Curiosity and enthusiasm for helping innovative businesses grow Passion for fintech and the future of financial tools *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $134,600 - $168,200 US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $121,100 - $151,400 Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. [Please see the independent bias audit report covering our use of Covey for more information.] #LI-MV1

Before 1965, it was extremely difficult and time-consuming to analyze complicated signals, like radio or images. You could solve it, but you had to throw a ton of compute at it. That all changed with the invention of the Fast Fourier transform, which could efficiently break that signal down into the frequencies that are a part of it. The Risk Onboarding team is working on efficiently reviewing customers' applications without compromising on quality. We are the front line of defense for preventing money laundering and financial crimes, building systems to verify that someone is who they say they are and that we are allowed to do business with them. At Mercury, we are committed to crafting an exceptional banking* experience for startups. Our team is passionately focused on ensuring our products create a safe environment that meets the needs of our customers, administrators, and regulators. *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. As part of this role, you will: Partner with data science & engineering teams to design and deploy ML & Gen AI microservices, primarily focusing on automating reviews Work with a full-stack engineering team to embed these services into the overall review experience, including human in the loop, escalations, and feeding human decisions back into the service Implement testing, observability, alerting, and disaster recovery for all services Implement tracing, performance, and regression testing Feel a strong sense of product ownership and actively seek responsibility - we often self-organize on small/medium projects, and we want someone who's excited to help shape and build Mercury's future The ideal candidate for the role has: 7+ years of experience in roles like machine learning engineering, data engineering, backend software engineering, and/or devops Expertise with: A full modern data stack: Snowflake, dbt, Fivetran, Airbyte, Dagster, Airflow SQL, dbt, Python OLAP / OLTP data modelling and architecture Key-value stores: Redis, dynamo DB, or equivalent Streaming / real-time data pipelines: Kinesis, Kafka, Redpanda API frameworks: FastAPI, Flask, etc. Production ML Service experience Working across full-stack development environment, with experience transferable to Haskell, React, and TypeScript The total rewards package at Mercury includes base salary, equity, and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: US employees (any location): $200,700 - $250,900 Canadian employees (any location): CAD 189,700 - 237,100 Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. Please see the independent bias audit report covering our use of Covey here. #LI-RA1

Field Services Technician I Are you a hands-on worker that is results driven? Does supplying a service to a customer that would otherwise be out of reach sound rewarding? Create your own personal connections as you work face to face with individual customers in this unique and rewarding role, allowing use of your own personal work truck, individual order schedules, and more. Organization: Mercury Wireless is a leading provider of high-speed Internet and digital phone service. The Company was founded in Topeka, KS, after recognizing a need for Broadband Internet access in rural America. A hybrid approach to serving these "last-mile" customers was developed by extending high capacity fiberoptic networks with the range, reliability, and flexibility of carrier-class wireless technologies. The Company connected its first subscriber in December of 2007. Today Mercury Wireless' rapidly expanding network is headquartered in Kansas City and provides Internet access to communities throughout five states across the Midwest. Position Summary: The Field Services Team of Mercury Wireless is the customer facing unit of the company. The team should be professional in attitude and appearance and engaged with our customer's needs. Field Services should be mindful and thorough in their work; following installation and safety guidelines, and instructions from the Field Team Leader. Location: Columbus OH region with office located in Mt. Vernon, OH Position Type: Full-Time Compensation: Competitive Pay Benefits: Health, Vision, Basic Dental & Life Insurance, STD, LTD, 401k, Paid Time Off, Paid Training Key responsibilities and accountabilities: Installation of broadband equipment at customer premises Interact with subscribers and represent the company in a professional manner Properly configure and connect customer's home equipment to the Mercury Network Troubleshoot broadband customer equipment Assist sales team with localized marketing efforts Skills & Requirements: Follow cabling procedures for wiring homes and businesses Comfortable working on ladders, roofs, attics, crawl spaces, and other confined and elevated locations Basic mechanical skills Knowledge of and ability to operate basic hand and power tools Basic computer skills and proficiency with computers Basic computer networking skills and knowledge Use of PC based applications to program and diagnose various communications equipment Clean driving record and valid driver's license Self-Motivated Customer service oriented and professional in appearance Ability to communicate effectively, both orally and in writing Company Provided Training: Safety training OSHA Certifications Installation and equipment training Ethernet wiring Networking Training and Concepts VoIP training Mercury Broadband is committed to a diverse and inclusive workplace. Mercury is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please contact the Human Resources Department.

The origins of modern performance marketing can be traced back to the 15th century when new printing technologies allowed merchants to advertise their goods and services via posters and pamphlets. Though the world of marketing has changed immeasurably since then the core tenant is the same-get the right message in front of the right people. We're looking for the right person to join our Performance Marketing team and do exactly that. Mercury is revolutionizing banking* for the modern age, building the finance stack that empowers startups and companies of all sizes to thrive. We have significant momentum, and are investing behind that to reach new audiences, test new channels, and acquire new customers. These ambitions are exactly why we are looking to strengthen our team by adding a Performance Marketing Manager. This role will support the team by launching, optimizing, and reporting on the digital marketing campaigns that help Mercury achieve our aggressive growth goals. Our ideal candidate is thoughtful, strategic, detailed-oriented, and excited to drive interesting work in support of a growing marketing organization. You should be comfortable managing execution at the tactical level and ready to ask bold questions and embrace ambiguity as we build our program. It helps to be a little bit weird (did you read the first paragraph of this job description?). *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. You will: Work across a variety of platforms and projects Assist with day-to-day management and reporting of paid strategies across platforms Understand, review, QA, launch, and monitor digital marketing campaigns, including: strategy, bids, creatives, landing pages, audiences, targeting, etc. Surface new opportunities for testing and collaborate within the team to plan, execute, and monitor tests for continuous optimization Actively participate in team planning sessions and contribute new ideas and creative projects concepts for prioritization Partner with creative team to plan testing and source required assets Perform regular account audits around keyword coverage, creative performance, etc. You have: 2+ years of proven experience in a digital marketing role Experience with some digital marketing platforms - we can teach you the rest (Google Ads, Meta Ads, LinkedIn Ads, YouTube, OTT Video, etc.) Curiosity about testing new concepts, audiences, and creatives to continually improve performance The ability to work independently with good time management and prioritization skills Comfortable using Google Drive software, especially Google Sheets and Slides, to do analysis and make recommendations An analytical approach to your work, utilizing data to inform your approach; you should feel good about reading dashboards, analyzing trends, and manipulating data to uncover problems and develop recommendations Strong organizational skills with uncompromising precision Maintains a positive attitude and enjoys working in a fast-paced environment *Mercury is a financial technology company, not a bank. Banking services provided through Choice Financial Group and Evolve Bank & Trust ; Members FDIC. The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $107,400 - $120,900 US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $96,700 - $108,800 Canadian employees (any location): CAD $101,500-$114,200 Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. [Please see the independent bias audit report covering our use of Covey for more information.] #LI-EMS1

In the 1840s, Charles Babbage and Ada Lovelace worked on an early version of the computer known as the “Analytics Engine.” In the words of computing historian Doron Swade, “What Lovelace saw…was that numbers could represent entities other than quantity” and together they laid the foundation for general-purpose computing. While much has changed since then, the importance of numbers in building great technology remains. We're looking for a Data Scientist who can help us build our analytics engine by making meaning from data and identifying opportunities for improvement. As a Data Scientist at Mercury focused on Financial & Accounting Workflows, you will partner with product and engineering teams building tools that help founders, bookkeepers, and finance teams manage their businesses. Your work will span core accounting needs (Books, Accounting Integrations) and broader financial workflows (spend management, invoicing, payroll, etc.). You'll develop deep expertise in how these workflows can be automated, streamlined, and made more insightful through data. Your impact will shape how customers adopt, engage with, and find value in Mercury's financial tools. Here are some things you'll do on the job: Partner with Financial & Accounting Workflow stakeholders (Books, Accounting Integrations, Spend Management, Payroll) to define success metrics for new product initiatives and ensure teams have the right measurements in place. Collaborate with product and engineering to design and analyze experiments that guide product decisions and validate impact. Contribute to launches of new products like Books by helping scope success criteria, tracking adoption, and analyzing performance post-launch. Work closely with product teams to surface insights that inform iteration and help identify opportunities for deeper engagement or new product lines. Partner with engineers to prototype and apply ML/AI solutions (such as autocategorization, reconciliation, or intelligent recommendations) that streamline financial workflows. Build dashboards, data pipelines, and reporting that enable self-serve analytics for product and business partners. You should: Have 3-5 years of experience in product analytics or data science, ideally with exposure to financial workflows, accounting, or B2B SaaS products. Be fluent in SQL and proficient in a statistical programming language (e.g., Python). Have experience designing and analyzing A/B tests, and applying causal inference methods. Be comfortable building data pipelines, dashboards, and reports using modern data stack tools such as Snowflake, dbt, and Omni or Metabase. Have experience with ERP/accounting systems (QuickBooks, Xero, NetSuite) or accounting workflows. Experience applying ML or GenAI to real-world product problems. Be organized and communicative, able to manage multiple priorities and collaborate with stakeholders at different levels of technical fluency. The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: US employees (any location): $166,600 - $208,300 Canadian employees (any location): CAD 157,400 - 196,800 *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. Please see the independent bias audit report covering our use of Covey here. #LI-AC1

In 1977 Christopher Alexander wrote “A Pattern Language” - a book about architecture and urban planning that proposed a framework of reusable solutions to common design problems. Importantly, this was a toolkit, not a blueprint - allowing for flexibility and creativity to cater to specific needs. This thoughtful approach ensures that the environments created are cohesive and functional, but also allows for them to be beautiful and personal. In a similar sense, we at Mercury are creating a software environment that allows for the most efficient functionality while still being something that people can love and make their own. We're a financial technology company that helps startups spend less time banking* and more time building. We believe that the key to our success revolves around thoughtful, scalable, and beautifully crafted design. In pursuit of that, we're looking to hire a principal product designer for our Experiences group. Experiences is the team that looks after Mercury's core product experience - all of the things that our customers use every single day - the app, dashboard, navigation, notifications, design system, and more. As our principal designer, you'll play a critical role in defining & designing best-in-class interactions, patterns, and overall product experiences. What we're looking for The person we're looking for is both a visionary craftsperson and a systems architect - someone who can set the standard for exceptional craft while also ensuring that beauty and elegance are systematized and scalable. They should be seen as the company's highest-craft designer, someone others look to for inspiration, taste, and guidance. They will sit across the entire Experiences org, and will be called upon to tackle projects that extend across the whole product and company. Examples of this include re-working the overall product navigation, defining global patterns such as search and chat, or refreshing the visual language of our design system. Our design team consists of 40+ people who love to solve complex problems through design, but are equally passionate about cultivating, guiding, and inspiring each other. *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. What you will do at Mercury Take ownership of larger, horizontal opportunities that shape the core of Mercury's product. Through this work, you'll drive exceptional quality & craft, setting the bar for the design team and inspiring better work across the discipline Partner with other designers on high-priority & complex projects to help get things across the finish line while upleveling the work Key Responsibilities Drive design excellence and craft across Mercury. This includes visual design, interaction design / prototyping, and systems design Work alongside our product teams and executive leadership to make sure we're building things in a systematic fashion and with the utmost quality Operate across the entire design stack, including speccing projects, designing workflows, detailed interactions & prototypes, high-fidelity visuals, and ensuring quality implementation Contribute to Mercury's Design System, ensuring it is both beautiful and practical Think and act like a design architect - structuring navigation, information architecture, and how all Mercury products fit together cohesively Translate high-craft design into scalable systems and patterns that integrate smoothly into product work Mentor other designers on the team, leading by example to uplevel everyone's skills We believe a successful candidate will have some of the following qualities: 10+ years of experience in the design industry Enjoy leading high-complexity projects with a broad set of stakeholders Ability to successfully leverage the right types of artifacts (presentations, prototypes, etc) and communicate at the right altitude to influence company strategy Experience collaborating with cross-functional partners to define product strategy Ability to design whole systems, not just interface elements or static pages Ability to rapidly prototype large scale concepts as well as smaller, more thoughtful individual interactions Experience and interest in the entire design stack, including UI/UX, visual design, and interaction design Kindness and humility in everyday interactions Enjoying working with and mentoring fellow designers of all levels The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: US employees (any location): $ 269,700-337,100 USD Canadian employees (any location): 254,900-318,600 CAD We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. Please see the independent bias audit report covering our use of Covey here. #LI-SS1

“No one can whistle a symphony. It takes a whole orchestra to play it.” - H.E. Luccock Mercury's Vendor Strategy team is seeking a Vendor Strategist focused on Business Process Outsourcing (BPO) partnerships, for Customer Support. This role combines traditional vendor management responsibilities with strategic planning and capacity planning expertise, and offers significant opportunity to shape Mercury's vendor strategy during a period of substantial growth. The ideal candidate will be capable of both strategically expanding Mercury's vendor ecosystem, and methodically optimizing our existing partnerships. About Our Team The Vendor Strategy function at Mercury manages risk outsourcing initiatives across two principal domains: company-wide Business Process Outsourcing (BPO) and Risk Platform SaaS (KYC, KYB, IDV, AML, etc…). We're growing the team to better manage our expanding vendor ecosystem, address rapidly evolving needs, and drive strategic value for Mercury. Key Responsibilities Vendor Management: Own and develop comprehensive strategy for BPO utilization and growth, develop and implement governance programs for BPO providers, optimize outsourced workflows, and support new outsourcing initiatives Operational Efficiency: Lead capacity planning initiatives, resource forecasting, real-time management, and strategic staffing optimization to ensure operational efficiency Data Analytics & Planning: Create performance dashboards, structured data evaluation frameworks, and support optimization of overall outsourcing efficiency Cross-Functional Collaboration: Work with product, compliance, and strategic finance teams to ensure alignment with Mercury's broader objectives Operational Metrics Management: Drive and own key performance indicators including AHT, SLA, service delivery, QC, staffing efficiency and cost optimization Strategic Initiatives: Take over day-to-day management of BPO operations, build frameworks for outsourcing new lines of business, and develop comprehensive governance models for BPO vendors Qualifications 6+ years of experience in vendor management, partnership management, or related field, preferably working with offshore BPO operations in the Customer Support domain Demonstrated experience in capacity planning, resource forecasting, and related operational functions Strong analytical skills with proficiency in data analysis, third-party performance management, and workforce planning Experience with contract management, SLA development, and vendor governance Preferred Skills & Experience Operational planning experience in startup or fintech environments SQL or other data analysis capabilities Experience managing outsourced operations Program management background with ability to collaborate cross-functionally Contract negotiation and RFP experience Fintech or banking experience Startup experience The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: US employees (any location): $166,600 - $187,500 Canadian employees (any location): CAD 157,400 - 177,100 *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. [Please see the independent bias audit report covering our use of Covey for more information.] #LI-SN1

Mercury is building a complete finance stack for startups. We work hard to create the easiest and safest banking* experience possible to simplify entrepreneurs' and business owners' financial lives. To enable this stellar banking experience, we need to have a deep understanding of our customers and how they interact with our product. We are looking to hire a strategist to bring risk expertise and an analytical approach to our Risk Strategy team, driving impact in this crucial space. Risk Strategy is a hybrid team that combines analytics with thought leadership to identify, assess, and mitigate the financial, regulatory, and reputational risks Mercury faces. The team focuses on data-driven insights and process improvements while ensuring a stellar customer experience that fosters trust in our platform. As a Senior Risk Strategist focused on fraud, you'll help shape Mercury's fraud strategy across multiple domains, combining data-driven analysis with strategic problem solving. You'll partner closely with Product, Engineering, Operations, and Compliance to deliver scalable outcomes that enable the business and reduce fraud losses while protecting customer experience. *Mercury is a financial technology company, not a bank. Banking services provided through Choice Financial Group, Column N.A., and Evolve Bank & Trust, Members FDIC. As part of the journey, we would expect you to: Drive strategy and execution across multiple fraud domains (onboarding, card, non-card, ATO) Use data and quantitative analysis to design fraud controls, mitigate risk, and improve customer experience while balancing trade-offs Partner with Compliance and Legal to ensure solutions align with regulatory requirements Collaborate with Product, Engineering, and Operations to design and implement scalable risk solutions Build domain expertise, identify gaps, and proactively optimize fraud processes Define and track metrics that measure both risk effectiveness and customer impact Some things that might make you successful in a role like this: 6+ years of experience in an analytical role, including 4+ years in fraud, trust and safety, or a related risk function (startup or fintech experience a plus) Proven ability to design and execute fraud strategies across domains (e.g., onboarding, card, ACH, checks, ATO, friendly fraud) Skilled in customer risk scoring/modeling and process automation Strong SQL proficiency and ability to translate data into actionable strategy Track record of balancing risk, compliance, and customer experience in cross-functional settings Excellent communication skills to simplify complex risk concepts into clear recommendations Comfortable operating in ambiguity and making decisions with imperfect information Curious, growth-oriented, and motivated to work on fraud problems at all lifecycle stages (new product launches, scaling, and legacy optimization) The total rewards package at Mercury includes base salary, equity, and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: US employees (any location): $166,600 - $208,300 Canadian employees (any location): CAD $157,400 - $196,800 Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. Please see the independent bias audit report covering our use of Covey here. #LI-JB1

In 1973, Peter Drucker wrote that “what gets measured gets improved,” a reminder that data only becomes powerful when it is organized, accurate, and actually used. A system can store information, but it takes structure and clarity for that information to drive action. The real challenge is creating systems that capture what matters, ignore what does not, and help people make better decisions without getting lost in the noise. At Mercury, we are building the financial stack that empowers ambitious companies to operate with speed and confidence. As our product expands and our hiring needs grow, our recruiting systems and data need to evolve just as quickly. We are looking for a Recruiting Systems and Analytics Lead to build and maintain the infrastructure that powers how we hire. In this role, you will own our core recruiting tools, design the data flows that connect them, and create the dashboards and insights that help our Recruiting, Finance, and People teams make thoughtful and informed decisions. What you'll do Own and improve Mercury's recruiting systems (Greenhouse, Ashby, GoodTime) and their integrations with Lattice, Workday, Caro, and other tools. Build and automate data pipelines so hiring plan, funnel, and performance data stay consistent across systems. Analyze recruiting data to spot patterns, diagnose issues, and find ways to speed up and strengthen our hiring. Create and maintain dashboards that show time to fill, funnel health, quality of hire, interviewer performance, and hiring plan progress. Partner with Recruiting Operations, Finance, and People Ops to keep headcount and variance reporting accurate. Improve data hygiene through audits, validation rules, and helpful automation. Report on core programs, including interviewer training, referrals, DEIB, and tool governance. Lead AI and automation projects that reduce manual work and improve data quality. Turn complex data into clear recommendations for recruiting leaders and Mercury leadership. Act as a technical partner to recruiting leads and help them use dashboards and forecasts on their own. You should have: 5 - 8 years of experience in Recruiting Operations, Recruiting Systems, Recruiting Analytics, or a similar role. Advanced Excel and Google Sheets skills, both in analyzing data and translating it into insights. SQL knowledge is a bonus. Experience building dashboards in Tableau, Looker, or a similar BI tool. Deep familiarity with administering or optimizing recruiting systems (Greenhouse, Ashby, Workday, or comparable ATS tools). Strong understanding of recruiting processes, data structures, and system dependencies. Excellent communication skills, with the ability to simplify technical concepts for non-technical partners. A strong eye for improving processes and the ability to use AI to automate. A proactive, systems-oriented mindset and interest in improving how teams operate through automation and data. The total rewards package at Mercury includes base salary, equity, and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: US employees in the New York City or San Francisco Bay Area: $151,000 - $188,700 US employees outside of the New York City or San Francisco Bay Area: $135,900 - $169,800 Canadian employees (any location): CAD 142,700 - 178,300 Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. [Please see the independent bias audit report covering our use of Covey for more information.] #LI-JB1

In 1976, the British statistician George Box wrote that “all models are wrong, but some are useful,” which remains a fundamental principle for anyone attempting to model the complexities of reality. Just as a map would need to be the size of a city to capture every last detail, a financial model that captures every nuance of a business would rival that business in scale. The challenge of a model builder is thus to find the balance between detail and brevity that allows a model to represent the most important dynamics that drive a business, while making the right simplifying assumptions to ensure the model is a useful tool for decision making. At Mercury, we're revolutionizing banking* for the modern age and building the finance stack that empowers startups to thrive. As we expand our horizons with new business lines and reach more customers, we need financial reporting, models, and infrastructure that evolve at the pace of our business. We're looking for a Strategic Finance team member to build and own the financial models and processes that power our decision making. In this role, you'll not only own Pigment, our FP&A tool, but also build the models and dashboards that enable us to make the most critical decisions. Your Impact You'll be a key player in Mercury's financial evolution, working directly with the Corporate Finance Lead to: Own the next generation of our operating model and reporting, enabling the company to make strategic financial decisions faster and more accurately Manage and improve our FP&A processes and tools, with a focus on Pigment, to maximize the impact and efficiency of our Strategic Finance team Design and build automations in our reporting to accelerate the time from information to insight to action Build and maintain sophisticated, scalable financial models to help the company chart a clear path between investing in new products and building a profitable, scalable business Play a critical role in reporting for executives, our board, and investors to enable deep insight into our business Partner with teams across Mercury to improve our internal processes and uncover opportunities for value creation Build the foundation for Mercury's strategic initiatives, from annual planning to fundraising and M&A activities What You Bring 3-5 years of experience in finance, investment banking, or consulting, with experience managing FP&A tools (Pigment, Anaplan, Adaptive, etc) strongly preferred Exceptional financial modeling abilities and experience building in Pigment or similar tools; SQL skills are a plus Advanced Excel and Google Sheets skills, both in analyzing data and translating it into insights Strong written and verbal communication skills with the ability to concisely explain complex problems and systems to varied audiences A zeal for improving processes and driving efficiencies, cutting through ambiguity to find simplicity Ownership mindset and ability to excel in a fast-paced, remote-first culture The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $142,900 - $160,700 US employees outside of the New York City, Los Angeles, Seattle or the San Francisco Bay Area: $128,600 - $144,600 Canadian employees (any location): CAD 135,000 - 151,900 *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. [Please see the independent bias audit report covering our use of Covey for more information.] #LI-SN1

In the small town of Takefu, Japan, a centuries-old tradition of crafting the world's finest kitchen knives lives on through the skilled hands of master artisans like Shiro Kamo. With each precise strike of the hammer and careful adjustment of the forge, Kamo-san infuses his unwavering dedication and passion into every knife he creates. The result is a tool that not only performs flawlessly but serves as an extension of the user's own hand, expanding the possibilities of what a talented chef can achieve. At Mercury, we draw inspiration from masters like Kamo-san as we strive to infuse the same level of skill, intuition, and beauty into our financial technology craft, particularly in our iOS app. Just as a chef relies on their trusted knife to bring their culinary visions to life, we believe that businesses should have access to financial tools that are not only functional but also a joy to use. As we embark on this exciting journey, we are looking for a great iOS Engineer who can help us expand the Mercury iOS app, enabling our users to have peace of mind by managing their finances in a safe, stable, and beautiful application. *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. In this role, you will: Join a small-but-mighty team of experienced iOS and Android engineers (and one backend dev!) - the team has been making apps for over a decade and we're pretty darn good at it. Feel a strong sense of product ownership and actively seek responsibility - we often self-organize on small/medium projects, and we want someone who's excited to lay their own vision atop our foundation and make a big impact across the mobile team and Mercury as a whole. Work closely with designers to ship a beautiful app - they love to collaborate on getting the details right; plus, many of our customers are startups and appreciate our thoughtful, polished designs. Maintain a high quality bar - we provide banking services, so preventing crashes, errors, visual glitches, and wacky edge-cases is a top priority for us. You should: Have at least 5 years of iOS experience, working in Swift. Have experience shipping production apps with SwiftUI, and some experience working in UIKit (we use both). Be interested in learning about and engaging with other parts of our stack (Android: Kotlin/Compose; Frontend: TypeScript/React; Backend: Haskell/Nix). Be adaptable (we often context switch between product domains), empathetic (product teams are trying to ship product, and don't always think about mobile first), and pragmatic. Above all else, we're looking for great engineers with a deep passion for iOS apps and an interest in learning - even if you don't meet all the qualifications, we'd love to hear from you ! The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: US employees (any location): $166,600- $208,300. Canadian employees (any location): CAD $157,400 - $196,800. Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. [Please see the independent bias audit report covering our use of Covey for more information.] #LI-RA1

Soaring high above the Gardon River, the Pont du Gard is a masterpiece of ancient Roman engineering, blending monumental scale with remarkable precision. Constructed in the 1st century CE, this aqueduct carried water over 30 miles to the Roman colony of Nemausus (modern-day Nîmes, France). Built almost entirely without mortar, the Pont du Gard relied on meticulously cut limestone blocks, some weighing up to six tons, fitted so precisely that the structure has endured for nearly two thousand years. Its average gradient of 1 in 3,000 (about 0.03%) allowed water to flow steadily and efficiently across the vast distance, a testament to the Romans' deep understanding of water management and infrastructure design. Just as the Pont du Gard exemplifies ingenuity and precision, at Mercury, we draw inspiration from such timeless innovations. Our Risk engineers create systems that are not only seamless and reliable but also built to last. As a Software Engineer (IC2) in Risk Engineering, you'll contribute features across the stack that make our investigators' execution faster, decisions clearer, and operations smoother. You'll collaborate closely with design, product, and risk operations, and you'll grow your impact by owning well‑scoped tasks end‑to‑end. The skills we're looking for are: Ownership and follow‑through: Pick up well‑scoped tasks, ask good questions, and land changes that stick. Take pride in tidy PRs and incremental delivery. Full‑stack development: Implement UI components and flows, build or refine backend APIs and data models, and keep a close eye on reliability and performance. Technical design and documentation: Contribute to design docs, write clear RFCs when needed, and add the right tests and metrics to make changes safe. Cross‑team collaboration: Partner with other engineers, product, design, and risk operations to deliver thoughtful and impactful solutions. The ideal candidate for this role: Has 2-5 years of practical experience building product features across backend and frontend. Is experienced with, or excited to learn, our frontend stack: React, TypeScript, Redux. Is experienced with, or excited to learn, our backend stack: Haskell, Yesod, Persistent, Postgres. Prior Haskell is not required-curiosity and sound engineering are. Communicates clearly, balances tradeoffs thoughtfully, and cares about tests, observability, and readable code. If this role interests you, we invite you to explore our public demo at demo.mercury.com. The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: US employees (any location): $149,600 - $176,000 Canadian employees (any location): CAD $136,100 - $160,200 *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. [Please see the independent bias audit report covering our use of Covey for more information.] #LI-AC1

Mercury is building the financial stack for startups. We're here to make banking* intuitive, powerful, and safe for entrepreneurs and businesses of all sizes. Our team is obsessed with crafting thoughtful tools and protecting the financial ecosystem from fraud, money laundering, sanctions evasion, and other financial crimes. We're seeking a detail-oriented, technically strong, and collaborative Senior Model Risk Manager to help us level up our defenses while enabling product velocity and innovation. As a Senior Model Risk Manager, you will lead the validation, monitoring, and governance of rule-based detection models, data pipelines, vendor models and ML/AI models and tools. You'll play a pivotal role in ensuring Mercury's models are accurate, compliant, and robust, and support the continuous development of our model risk framework in alignment with regulatory expectations. This is a hands-on technical leadership role for someone who understands the nuances of financial crime typologies, risk analytics, and model lifecycle governance. You'll collaborate closely with model developers, compliance leads, and engineering partners while reporting into the Head of Model Risk Management. *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. Here are some of the things you will do: Model Validation & Performance Oversight Perform independent model validation with a focus of AML and sanctions models, including transaction monitoring, customer risk scoring, sanctions screening, related AI tools, etc. Assess model methodologies, data integrity, assumptions, implementation, and output reasonableness. Evaluate emerging modeling techniques, such as behavioral analytics and machine learning, for suitability in financial crime detection. Ongoing Monitoring & Model Governance Support the establishment and maintenance of monitoring plans for model performance, stability, and concept drift. Lead periodic model reviews, recalibrations, and performance assessments in coordination with model owners. Track model inventory, issue remediation, and documentation standards under internal governance requirements. Controls & Risk Mitigation Recommend risk mitigation strategies for model limitations, including compensating controls, overrides, and thresholds. Participate in issue tracking, documentation, and validation of remediation evidence for model validation findings. Regulatory & Stakeholder Support Prepare model validation reports and technical summaries in response to requests from internal audit, executives, bank partners and regulators.. Partner with compliance and legal teams to ensure model alignment with regulatory standards (e.g., BSA/AML, OFAC, FATF, FinCEN). Culture Building & Advocacy Champion the development of model risk management as a core function within a fast-paced fintech environment. Cultivate model risk principles, regulatory expectations, and the value of strong model governance among cross-functional teams including engineering, product, risk, and compliance Ad-hoc Analysis & Cross-Functional Support Assist with one-off data validation tasks to support timely and accurate compliance reporting to regulators and bank partners. Engage in early risk identification efforts and provide MRM advice on the design and governance of new machine learning and AI models under development. Flex into broader analytical or compliance-related requests as needed, supporting the evolving needs of a growing MRM function. There are lots of paths that could lead you to be successful in a role like this; we think the strongest candidates will have some of these experiences or attributes: Bachelor's degree in Statistics, Mathematics, Computer Science, Engineering, Finance, or a related field. Master's degree or PhD is preferred. 6+ years of experience in model risk management, model development, quantitative analytics or data science. 2+ years of experience in financial crimes related modeling and tuning techniques. Strong command of statistical analysis and data validation methods; proficiency in SQL and Python. Knowledge of Haskell is a plus but not required. Solid understanding of regulatory frameworks Experience drafting validation reports, audit response materials, and stakeholder briefings. Familiarity with Sanctions screening vendor tools (e.g., Bridger, Fircosoft, etc) is a plus. Experience with Machine Learning and /or AI models is a plus. CAMS, CRCM, or equivalent certification is a plus. Critical thinking skills and investigative rigor when reviewing data, assumptions, and outputs. A healthy dose of skepticism combined with a constructive, solution-oriented mindset. Exceptional attention to detail across documentation, validation artifacts, and analysis. Strong communication skills, including the ability to write clear, structured, and technically sound documentation. Comfort in an ambiguous, fast-paced, and rapidly changing business and regulatory environment. Ambitious sense of curiosity and willingness to explore how compliance and risk management impacts Mercury's products and our customers outside of one's comfort zone, such as new markets or financial products. Respect for and interest in financial rules and regulations, as well as an eagerness to innovate and drive the industry forward. The total rewards package at Mercury includes base salary, equity, and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $200,700 - $250,900 US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $180,600 - $225,800 Canadian employees (any location): CAD $189,700 - $237,100 Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. Please see the independent bias audit report covering our use of Covey here. #LI-HC1

Mercury is building a complete finance stack for startups. Since we launched Mercury in 2019, our customer base has grown to over 200,000 startups and small businesses from all around the world. At our core, we believe that everyone deserves access to the solutions they need to achieve financial freedom. We're a profitable, high-growth startup that's on a mission to empower founders and finance teams with advanced tools to build and scale faster. This might be the right role for you if: You're the kind of person who thrives on hitting targets & metrics. Your aspirations are focused on becoming the top-performing salesperson in the industry. Hearing “no” doesn't scare you, it only fires up your motivation. You remain relentlessly optimistic, always fueled with energy and determination. You're driven, but never at the expense of your team. You care deeply about contributing to a positive, collaborative culture where everyone levels up together. You will: Be the face of our company, reaching out to potential customers and introducing them to Mercury. Conduct research to identify and target potential customers while collaborating with the sales team to develop and implement outreach strategies. Cold call, social and email prospecting to generate interest and schedule meetings. Qualify leads to ensure they meet our ideal customer profile. Build relationships with prospects to understand their needs and pain points and schedule meetings with the sales team. Track and report on sales metrics and pipeline activity. You have: You have 1 year of experience in sales/business development or something you feel is equivalent. You're a people person with excellent communication with the ability to share complicated ideas with clarity and precision. You're a hustler with a proven track record of achieving and exceeding goals. You're creative and tenacious, always looking for new and innovative ways to reach potential customers. You're a team player who wants to level up with your teammates and you are comfortable working in a fast-paced, dynamic environment. You have a passion for fintech. You enjoy learning about companies with complex technical products. The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a job candidate's experience, expertise, geographic location, and internal pay equity relative to peers. We currently do not have any variable compensation or bonus structures in place . Our target new hire base salary ranges for this role are the following: US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $70,800 - $88,500 USD US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $63,700 - $79,700 USD Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. Please see the independent bias audit report covering our use of Covey here. #LI-MV1