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Mercury Insurance jobs in Los Angeles, CA - 268 jobs

  • Director of operations Excellence

    Mercury Insurance 4.8company rating

    Mercury Insurance job in Los Angeles, CA

    Job Description Mercury Insurance is dedicated to providing exceptional insurance solutions while delivering a world-class client experience. We believe operational excellence is at the heart of our success. As the Director of Operations Excellence, you will lead strategic initiatives to optimize business processes, enhance operational efficiency, and drive measurable results across the organization. This is a high-impact role where your leadership and vision will directly influence the company's performance and client satisfaction. What You'll Do Develop and implement operational strategies to improve efficiency, reduce costs, and enhance service delivery Lead process improvement initiatives across underwriting, claims, customer service, and other operational areas Define and monitor key performance indicators (KPIs) to measure operational success Collaborate with cross-functional leaders to identify bottlenecks, streamline workflows, and implement best practices Drive continuous improvement culture through coaching, training, and change management Present operational insights and recommendations to executive leadership What We're Looking For 7-12+ years of experience in operations management, process improvement, or business excellence Proven success leading cross-functional operational initiatives in insurance, financial services, or related industries Strong analytical skills, process optimization expertise, and project management experience Excellent leadership, communication, and stakeholder management skills Experience with Lean, Six Sigma, or other operational excellence frameworks is highly desirable Ability to drive change and influence senior leadership What We Offer Base Salary: $160,000 Total Compensation (OTE): $180,000 - $210,000+ (includes performance-based bonus) Sign-On Bonus: Competitive sign-on bonus available Opportunity to lead transformative initiatives impacting company-wide operations Career growth into executive operational leadership roles Supportive, collaborative company culture Comprehensive benefits and work-life balance
    $160k yearly 3d ago
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  • Sr Sales Representative- Field

    Mercury Insurance Services 4.8company rating

    Mercury Insurance Services job in Brea, CA

    The Sales Rep is responsible for managing and developing a sales territory consisting of Independent Agencies of more complex profiles. Responsibilities include building relationships with agencies, optimizing growth potential of assigned agencies, prospecting and appointing new agencies, exceeding or meeting year over year goal objectives, utilizing Mercury sales tools, developing competitor intelligence, and collaborating with team members on product, pricing, and agency management decisions. This field based position will be supporting our North OC and San Gabriel Valley territory. An in-person interview may be required during the hiring process. Responsibilities Essential Job Functions: • Results based planning for weekly in person or virtual sales calls within assigned agency assignments. • Provides timely feedback and recommendations to management concerning market conditions, service levels and effectiveness of Company programs • Responds to telephone and written correspondence, comments, questions, and concerns from agents and/or customers. • Effectively identifies and vets potential agency prospects. Selects agencies where mutually beneficial relationships will produce profitable business from the agency with the Company. • Assists management with special assignments outside of established responsibilities. • Successfully completes seminars/courses to enhance contributions to the team through application of expanded knowledge and skills. • Assists with interviews and/or trains new hired employees as needed. • Responsible for profitable development of agencies within assigned agency assignments. • Influences agents to quote and sell Mercury products to customers. • Executes the sales strategy of growing Mercury market share within assigned territory. • Adjusts sales tactics based on company goals and climate of the industry • Coordinate with other team members and departments to optimize company sales goals • Provide mentoring and training to less experienced sales representatives • Maintain a well-developed pipeline of agent prospects • Articulates a need-based sales process that is mutually beneficial and identifies solutions to agency needs. • Effectively understands and considers differences and complexity with assigned agencies. • Completes strategic plan for assigned agencies to identify opportunities and potential challenges. • Shows initiative and the ability to resolve a variety of complex issues with minimal supervision. • Has thorough knowledge of Mercury's systems and point of sales platform and can assist agencies when needed. • Ensure that agency teams are fully trained. • Understands Mercury focus, business appetites and capitalizes on opportunities to sell Mercury products. • Articulates company position and seeks out business with appropriate agencies to meet objectives. • Drives results through regular contact with assigned agencies, utilizing effective communication backed with data and metrics to achieve a mutually agreed upon plan. Holds agency owners accountable for mutually agreed upon goals. • Able to communicate and explain difficult situations and achieve buy-in. • Provides consistent follow-up and follow through with agency partners and Mercury team members. • Utilizes data analytic tools to coach agents on overall performance in assigned territory • Successfully completes seminars/courses to enhance contributions to the team through application of expanded knowledge and skills. • May assist in the hiring process and in training of new team members. • Gathers competitor intel • May require attendance to group conventions and/or tradeshows. • Perform other duties as assigned. Qualifications Education: • Bachelor's Degree required • Valid driver's license and acceptable driving record (as determined by Company policy) required. Experience: • At least 5 years of experience of sales with at least 3 years of Property & Casualty insurance industry experience required • Equivalent combination of education and experience Knowledge and Skills: • Must have strong, professional written, phone and virtual communication skills to effectively collaborate and build relationships with agency staff and team members. • Must be comfortable in participating in video conference calls as needed. • Must be able to interact professionally with agencies and other team members to accomplish territory goals. • Must be able to communicate effectively to support Company policies on complex issues, offer technical guidance and facilitate training sessions as needed. • Analytical- understand and interpret data • Business agility; can pivot and adjust quickly • Creative and Resourceful • Must be able to work independently under minimal supervision to train agencies virtually and in-person during on-site visits. • Must be able to travel by airline 10% of the time for company meetings or events. • Must be able to travel by automobile 90% of time for on-site visits to agencies. • Strong organization and time management skills. • Ability to motivate, monitor and develop assigned agencies to maintain a knowledgeable and well-trained agency force. • Negotiating and mediating skills to achieve resolutions and explain Company policies. • Ability to analyze complex reports and multi-task assigned projects. • Must be proficient with Microsoft Office products. • Working knowledge of CRM system(s) About the Company Why choose a career at Mercury? At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can't imagine a world without it. Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life. We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals. Learn more about us here: ********************************************** #LI-KU1 Perks and Benefits We offer many great benefits, including: Competitive compensation Flexibility to work from anywhere in the United States for most positions Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours) Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus) Medical, dental, vision, life, and pet insurance 401 (k) retirement savings plan with company match Engaging work environment Promotional opportunities Education assistance Professional and personal development opportunities Company recognition program Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law. Pay Range USD $81,629.00 - USD $146,702.00 /Yr.
    $81.6k-146.7k yearly Auto-Apply 60d+ ago
  • Early Career Trial Attorney (Remote - Los Angeles, CA)

    Allstate Insurance Company 4.6company rating

    Glendale, CA job

    At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description Join Allstate's legal frontline and play a critical role in recovering losses and defending our insureds and the Company. As a Subrogation Attorney, you will handle auto and property subrogation matters from investigation through resolution, while also defending bodily injury and property damage lawsuits. This role offers the opportunity to lead negotiations, litigate complex matters, and appear in court, arbitration, and mediation proceedings. You'll collaborate closely with claims partners and legal colleagues, contribute to strategic decision-making, and drive meaningful financial and operational impact through effective subrogation recovery and litigation outcomes. Sign-On Bonus Included Qualified candidates may be eligible for a competitive, one-time $10,000 sign‑on bonus, subject to applicable withholding. The bonus is contingent upon successful completion of Allstate's hiring process and will be paid within 60 days of the start date. Key Responsibilities Manage all aspects of auto and property subrogation litigation from investigation through resolution, including case evaluation, discovery, depositions, motion practice, negotiations, arbitrations, trials, and post-trial motions. Investigate and pursue subrogation claims and litigation opportunities, including identifying liability, evaluating damages, and determining recovery strategies. Contact and negotiate with third‑party carriers to resolve auto and property subrogation cases efficiently and effectively. Review new file assignments, approve initial pleadings, propound discovery, and develop litigation and negotiation strategies aligned with business objectives. Maintain regular communication with insureds and internal clients, providing case updates, answering questions, and documenting communications at least every 90 days. Coordinate closely with claims teams to discuss litigation plans, conduct strategy conferences, and ensure consistent updates throughout the life of each case. Review and analyze documentary evidence, including claims files, medical records, expert materials, and liability documentation. Prepare witnesses, including insureds, clients, and expert witnesses, for depositions, arbitrations, mediations, and trials. Conduct depositions and prepare detailed summaries and evaluations to support case strategy and resolution decisions. Prepare for and conduct court appearances, including case management conferences, hearings, status conferences, settlement proceedings, and dispositive motions. Try and/or arbitrate cases, including preparing motions and drafting post‑trial motions and briefs as needed. Manage legal projects and caseloads effectively, ensuring collaboration and coordination across legal, claims, and support teams. Education Juris Doctorate and active membership in good standing with the California State Bar. Minimum Requirements Strong organizational and time management skills, with the ability to manage a high‑volume caseload efficiently. Ability to work independently while contributing effectively within a collaborative legal team environment. Proficiency with legal research and case management tools, including Microsoft Office, LexisNexis, and internet‑based research platforms. Effective communication skills, with experience working alongside attorneys, paralegals, administrative staff, and claims professionals. Must be commutable distance to courthouses throughout the greater Los Angeles area. Explore the Benefits of Joining Allstate's Client Legal Services Exceptional Work‑Life Balance: At Allstate, we understand the importance of achieving harmony between work and personal life. Our in‑house litigation roles provide more predictable schedules and flexibility, allowing you to excel professionally while enjoying a fulfilling personal life. Holistic Understanding of the Business: As part of the Allstate legal team, you'll gain invaluable insight into our diverse business operations, objectives, and culture. This comprehensive understanding enables you to align legal strategies closely with the company's goals, fostering impactful contributions and strategic partnerships across departments. Direct Client Collaboration: Working in‑house at Allstate means collaborating directly with internal stakeholders and business units. This close partnership cultivates deeper client relationships, facilitating a nuanced understanding of their needs and priorities. By providing proactive legal guidance and support, you'll play a pivotal role in driving the company's success. Strategic Influence and Impact: As an integral member of our legal team, you'll have the opportunity to shape strategic decisions and risk management initiatives. Your insights and expertise will inform key business decisions, empowering you to mitigate risks effectively and drive positive outcomes that directly impact Allstate's bottom line. Diverse Legal Challenges: In‑house litigation roles at Allstate encompass a broad spectrum of legal work beyond traditional litigation, including regulatory compliance, risk assessment, and dispute resolution. This diversity of challenges ensures continuous professional growth and development, expanding your skill set and enhancing your career trajectory. Professional Growth Opportunities: With ample opportunities for advancement and professional development, you'll have the support and resources you need to reach new heights in your legal career. #LI-JA2 Skills Case Management, Negotiation, Time Management Compensation Compensation offered for this role is $105,000 - 135,000 annually and is based on experience and qualifications. The candidate(s) offered this position will be required to submit to a background investigation. Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact. Allstate generally does not sponsor individuals for employment‑based visas for this position. Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component. For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance. For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance. To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs. To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint. It is the Company's policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment. #J-18808-Ljbffr
    $105k-135k yearly 18h ago
  • Underwriting Account Representative

    Chubb 4.3company rating

    Los Angeles, CA job

    The Underwriting Account Representative (UAR) is responsible for supporting the underwriting process for New & Renewal Chubb Customers for multiple lines of insurance coverages, including property, casualty, workers compensation, excess lines and automobile coverages. This position is also accountable for collaborating with team members to achieve growth, profit, service and producer/client management goals for an assigned book of business in the middle market segment of Commercial Insurance. The UAR will gather and analyze account information, interpret, and translate data into rating and issuance instructions and utilize federal and state compliance and regulatory rules to comply with corporate pricing strategies. In partnership with the Underwriter, the UAR will be assisting with binding/issuance of New and Renewal business and appropriate documentation of the file. The ideal candidate must possess the following skills: PC Skills: knowledge of Microsoft Office, Microsoft Word and Excel, Adobe Acrobat, and Internet navigation Excellent verbal and written communication skills Strong interpersonal skills and ability to establish and maintain effective working relations with internal and external partners in a multi-cultural environment. Proven analytical skills and mathematical aptitude (arithmetic, algebra and basic accounting principles) Strong business acumen and critical thinking skills which lead to confident decision making Ability to learn quickly, prioritize work, and perform within time constraints. Strong time and desk management skills and detail orientation will aid the candidate in meeting or exceed the established business goals. Basic knowledge of underwriting principles and policy forms is a plus Ability to work independently within a team/group environment with ability to collaborate with others. Ability to adapt to fast paced environment Education and Experience: Associates Degree or equivalent, 4-Year degree preferred Minimum of 1-2 years relevant insurance experience will be considered. The pay range for the role is $43,700 to $74,200. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.
    $43.7k-74.2k yearly Auto-Apply 60d+ ago
  • Auto Major Case Specialist

    Travelers Insurance Company 4.4company rating

    Diamond Bar, CA job

    **Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Claim **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $104,000.00 - $171,700.00 **Target Openings** 1 **What Is the Opportunity?** This role is eligible for sign on bonus Be the Hero in Someone's Story When life throws curveballs - storms, accidents, unexpected challenges - YOU become the beacon of hope that guides our customers back to stability. At Travelers, our Claims Organization isn't just a department; it's the beating heart of our promise to be there when our customers need us most. As a Major Case Specialist, you are responsible for investigating, evaluating, reserving, negotiating, and resolving complex, serious and severe claims typically with full damage value for average claim $500,000 to over a multi-million dollar value. You will serve as an expert technical resource to claim professionals, business partners, customers, and other stakeholders. **What Will You Do?** + Oversee major Auto claims from initiation to resolution, ensuring compliance with company policies and industry regulations. + Conduct detailed investigations to gather evidence, assess liability and determine extent of damages. + Evaluate claim information and documentation to make informed decisions regarding coverage and settlement. + Engage in negotiations with claimants, legal representatives, and other parties to achieve fair and equitable settlements. + Maintain comprehensive and accurate records of all claim activities, communications, and decisions. + Prepare and present detailed reports on claim status, trends and outcomes to senior management. + Work closely with legal, underwriting, and other departments to ensure coordinated claim handling. + Apply litigation management strategies through the selection of counsel and evaluation. **What Will Our Ideal Candidate Have?** + Bachelor's Degree. + Ten years of experience in handling major Auto claims and managing litigation and complex negotiations. + Extensive claim and/or legal experience and technical expertise to evaluate severe and complex claims. + Able to make independent decisions on most assigned cases without involvement of management. + Thorough understanding of business line products, policy language, exclusions, and ISO forms. + Demonstrated ability of strategic claims handling practices. + Strong written and verbal communication skills with the ability to understand, synthesize, interpret, and convey information in a simplified manner. **What is a Must Have?** + Four years bodily injury litigation claim handling experience or comparable claim litigation experience. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .
    $50k-70k yearly est. 15d ago
  • Lead Data Scientist/Pricing Manager

    Mercury Insurance Services 4.8company rating

    Mercury Insurance Services job in Brea, CA

    At Mercury, members of our Product Management Team are responsible for driving profitable growth in their assigned states and line of business (Personal Lines Auto, Property or Commercial insurance). The primary job function is to contribute to the product strategy and roadmap, and lead and contribute to the design, rating and development of new and enhanced products for targeted lines of business. Geo-Salary Information An in-person interview may be required during the hiring process State specific pay scales for this role are as follows: $118,614 to $230,619 (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA) $107,876 to $209,653(NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME) $97,089 to $188,688 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV) The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location. Responsibilities Essential Job Functions: Contributes to the overall product evolution strategy and roadmap; Leads and contributes to the design, rating and development of new and enhanced products for targeted lines of business; Reviews and understands results of analyses and make recommendations on changes in pricing and product models. Lead and contributes to the data process and modeling methodology evolution; Remains up to date with the development of P&C products and relevant data and modeling methodology in the field. Identifies business opportunities through data analysis and market research; Researches and evaluates new data sources for risk segmentation improvement. Partners with PDMs and cross functional teams including MTS, Underwriting, Sales Development, and other divisions to implement product enhancements; Supports company-wide initiatives on data and product delivery process. Provides data, statistical and analytical support to others. Mentors junior analysts and provides training throughout the organization as necessary. Communicates with business stakeholders on project scope and priority; Ensures workflow is properly distributed according to priority of product development projects. Qualifications Education: Minimum: Bachelor's Degree required with emphasis in analytical concentration such as Actuarial Science, Data Science, Economics, Engineering, Finance, Math, Statistics. Preferred: Ph.D.'s or master's degree preferred. Experience: Minimum: At least 3 years' experience in the P&C Insurance industry and/or the product development field. At least 12 years' experience with data and analytics applications in Financial and other similar industries Or equivalent combination of education/experience Knowledge and Skills: Strong analytical and quantitative skills required. Advanced in Python, R or other language and statistical software Track record of demonstrated creativity in pricing and/or product development. Strong critical thinking and problem-solving skills. Ability to review moderately complex issues and develop solutions. Must have initiative and be a self-starter. Must have strong interpersonal skills and be able to build commitment to decisions. Strong written and verbal communication skills required. Requires the ability to effectively present recommendations and solutions to all levels within the organization in a clear manner. Demonstrate highly skilled leadership values About the Company Why choose a career at Mercury? At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can't imagine a world without it. Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life. We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals. Learn more about us here: ********************************************** Perks and Benefits We offer many great benefits, including: Competitive compensation Flexibility to work from anywhere in the United States for most positions Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours) Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus) Medical, dental, vision, life, and pet insurance 401 (k) retirement savings plan with company match Engaging work environment Promotional opportunities Education assistance Professional and personal development opportunities Company recognition program Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law. Pay Range USD $118,465.00 - USD $224,994.00 /Yr.
    $118.6k-230.6k yearly Auto-Apply 14d ago
  • Account Executive Officer/Sr. Underwriter, National Accounts

    Travelers Insurance Company 4.4company rating

    Glendale, CA job

    **Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Underwriting **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $120,400.00 - $198,700.00 **Target Openings** 1 **What Is the Opportunity?** National Accounts provides casualty solutions for clients with significant risk with coverages such as Workers' Compensation, General and Product Liability, as well as Commercial Automobile Liability. The Account Executive Officer (AEO), National Accounts will partner with agents, brokers, and customers to provide guaranteed cost and loss sensitive coverage for new and renewal business based on customers' needs. This role is seen as a technical resource. As an AEO, you are decisive, detail-oriented, and know how to build relationships internally and externally to drive results. Your ability to independently assess complex risk and sell our products in challenging markets will contribute to the profitability and success of Travelers. **What Will You Do?** + Manage the profitability, growth, and retention of an assigned book of business. + Underwrite and skillfully negotiate complex customer accounts to minimize risk and maximize profitability. + Cultivate and maintain relationships with internal partners within the business unit and across the enterprise to create sales plans and identify cross-selling opportunities. + Foster and maintain relationships with external partners by regularly meeting in person with agents, brokers, and customers to market and sell Travelers products with a goal of writing and retaining accounts consistent with our risk appetite. Must be able to travel to such meetings. + Identify and capture new business opportunities using consultative marketing and sales skills. The sales process to target new accounts has a long runway (6 months to 1 year). + Independently develop and execute agency sales plans and frequently partner with your Managing Director (MD) to develop region/group sales plans. + May assist in the training and mentoring of less experienced Account Executives. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + Bachelor's degree. + Six to eight years of relevant underwriting experience with experience in National Accounts. + Deep knowledge of loss sensitive products, the regulatory environment, and the local insurance market. + Deep financial acumen. + Strong critical thinking skills with the ability to proactively identify underwriting, marketing, or financial challenges and analyze available information to make timely decisions in alignment with our risk appetite. + Excellent communication skills with the ability to successfully negotiate in difficult situations with agents and brokers. + CPCU designation. **What is a Must Have?** + Four years of underwriting, claim, operations, risk assessment, actuarial, sales, product, or finance experience. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .
    $120.4k-198.7k yearly 60d+ ago
  • Processing Associate

    Mercury Insurance Services 4.8company rating

    Mercury Insurance Services job in Brea, CA

    This role primarily consists of opening, batching, and preparing physical & digital mail for Ingestion. This role also ensures the timely and accurate ingestion of claims and underwriting mail through various operating systems and routinely resolves minor system problems while engaging with peers and internal customers. Geo-Salary Information An in-person interview may be required during the hiring process State specific pay scales for this role are as follows: $39,531 to $69,051 (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA) $35,937 to $62,774 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME) $32,344 to $56,496 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV) The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location. Responsibilities Essential Job Functions: The facilitation of routing a variety of document types (physical & digital) to assorted customer channels. This could include identifying and classifying incoming correspondence to route to various business systems and partners, index and transcribe assignments such as business correspondence, forms and reports, converting disk files into viewable correspondence. Provide administrative support to a number of teams within the organization including but not limited to: AIS sales and service, Legal Admin, Billing, Orion, Sales Development, Salvage, Total Loss, Subrogation, Property Claims, Auto Claims, Tax Compliance, and Underwriting. Manually prepare customer documents for various lines of business throughout the organization, operate company equipment such as a work PC,high capacity scanners, check scanners, folding and binding machines, mail opening and extraction machines, and MFPs (multi-function printers). Other functions may be assigned Qualifications Education: • High School Diploma or GED equivalent Experience: • 2-3 years related work experience Knowledge and Skills: • Highly organized multi-tasker capable of prioritizing assigned work efficiently. Requires critical attention to detail and accuracy of work. • Technology forward individual who is fully capable of operating a work PC, must be comfortable navigating applications commonly used in the industry including Microsoft Office suite of products including, Outlook, Excel, Teams and SharePoint. • Ability to effectively communicate with peers, leaders and internal customers both verbally and through writing/email. Creative and innovative in problem solving and the formulation of solutions. • Once established, this team member should be self-sufficient and capable of working independently, must be detailed oriented and will perform assignments with purpose, capable of thinking critically when faced with challenges. • General knowledge of the organization including policies, practices and operations of supported companies and lines of business in order to process information and complete assigned tasks.Additional knowledge to include handling a variety of motor vehicles department forms for all states. Setup and track FedEx shipments as well as prepare additional items for shipping and mail, and accept and document parcel and freight deliveries. About the Company Why choose a career at Mercury? At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can't imagine a world without it. Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life. We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals. Learn more about us here: ********************************************** Perks and Benefits We offer many great benefits, including: Competitive compensation Flexibility to work from anywhere in the United States for most positions Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours) Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus) Medical, dental, vision, life, and pet insurance 401 (k) retirement savings plan with company match Engaging work environment Promotional opportunities Education assistance Professional and personal development opportunities Company recognition program Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law. Pay Range USD $40,519.00 - USD $70,777.00 /Yr.
    $39.5k-69.1k yearly Auto-Apply 4d ago
  • Claim Operations Specialist

    Travelers Insurance Company 4.4company rating

    Diamond Bar, CA job

    **Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Claim **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $45,400.00 - $74,900.00 **Target Openings** 1 **What Is the Opportunity?** Under moderate supervision, this position is responsible for partnering with claim professionals to assist customers. Responsibilities within the team include building customer relationships, completing financial transactions, updating and managing important business information, and handling numerous other duties and projects. This position does not manage others. As part of the hiring process, this position requires the completion of an online pre-employment assessment. Further information regarding the assessment including an accommodation process, if needed, will be provided at such time as your candidacy is deemed appropriate for further consideration. **What Will You Do?** + CUSTOMER ENGAGEMENT: Serves as a customer service representative for the claim department by promptly and professionally addressing customer questions and concerns, which may include: Triage and route callers to the appropriate department; Answers claim status and payment questions. + CLAIM OPERATIONAL SERVICE AND PARTNERSHIPS: Partners with claim professionals in multiple departments to assist with the timely resolution of claims, which may include: Properly documents claim files, including notes and diaries, Requests reports and records, and reviews medical bills, mail and wage statements. Prints and prepares claim documents for legal and medical reviews. Reports and assigns claims, and transitions closed files to and from off-site storage. Receives, sorts, scans, and uploads incoming mail, and processes out-going mail. Orders, receives and distributes supplies and/or equipment. + CLAIM PAYMENTS AND EXPENSE PROCESSING: Ensures the proper handling of financial transactions to include: Processes and issues claim payments including outside vendor invoices, attorney expenses, and medical processing fees. Processes and documents returned checks, voided checks and credits. Ensures timeliness and accuracy of all check processing. + DATA AND INFORMATION MANAGEMENT: Maintains accurate records and information management, such as: Prepares, generates and reviews reports using the most effective technology. Updates data discrepancies identified in reports and systems. Uses management information data to prepare line of business or financial reports. Prepares operational reports for claim professionals and managers. Accurately documents pending and completed work activities using appropriate systems. + FINANCIAL CONTROLS AND ASSESSMENTS: Assists with claim center financial standards, including: Performs underlying controls and effectively communicates findings. Assesses the reasonableness of data as well as identifying discrepancies, including reconciliations. Assesses the effectiveness of financial controls. Prepares data entries in accordance with established standards. + May require lifting items up to 20 pounds (occasionally). + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + Experience utilizing computer technology such as Microsoft Office, e-mail, Web-enabled applications, and database software. + ACCOUNTABILITY: Takes ownership and responsibility for actions and outcomes, performance and results. + ANALYTICAL THINKING: Ability to analyze and compare information to understand issues and explore alternative solutions. + CHANGE MANAGEMENT/RESILIENCE: Ability to remain energized and focused in the face of ambiguity, change or strenuous demands. + COMMUNICATION SKILLS: Verbal and written communication skills. + JUDGMENT/DECISION MAKING: Ability to exercise sound judgment and make decisions. + RELATIONSHIP MANAGEMENT: Ability to seek out, build, foster and maintain productive working relationships to meet goals and achieve results. **What is a Must Have?** + High School Diploma or GED. + 1 year of service-related work experience OR Bachelor's Degree. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .
    $45.4k-74.9k yearly 25d ago
  • Software Engineer II Test

    Mercury Insurance Services 4.8company rating

    Mercury Insurance Services job in Los Angeles, CA

    As a Software Engineer in Testing II, you will be responsible for designing, developing, and maintaining simple software testing frameworks and tools. This role involves independently working on more advanced projects compared to entry-level positions and requires a deeper understanding of software engineering principles. In this role you will also mentor other less experienced team members. Geo-Salary Information State specific pay scales for this role are as follows: $85,480 to $157,868 (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA) $77,709 to $143,516 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME) $69,938 to $129,565 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV) The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location. Responsibilities Essential Job Functions: • Design, Develop and Maintain Test Automation Frameworks, Tools and Libraries: Develop good understanding of small relevant product areas, implementing and maintaining medium complex automated test cases and simple framework features. • Critical Thinking and Problem-Solving Skills: Skilled in debugging medium complex automation scripts. Independently create new tools or new features in the framework. • Performance Testing Support: Implement medium complexity performance test script based on existing automation framework and tools to execute performance tests and provide comprehensive test results report. • Define and Enforce Automation Standards and Best Practices: Enforcing coding standards, best practices, and guidelines for writing and maintaining automated test scripts. Review automation scripts written by team members to ensure adherence to standards and provide constructive feedback. • Cross-Functional Collaboration and Communication: Work closely with cross functional teams and stakeholders to gather requirements and ensure the framework meets small - medium complex testing needs for small - medium sized teams • Create, Monitor and Analyze Test Results: Create, review test execution results, medium complex analysis of findings. • Training and Mentorship: Train and mentor test engineer on using the automation framework to start writing simple automation tests. Qualifications Education: Minimum: Bachelor's Degree in Computer Science, Computer Engineering, Information Systems or other related fields Or equivalent combination of education and experience. Experience: Minimum: 3+ yrs industry experience, independently implementing simple automation framework/tools Knowledge and Skills: Minimum: Familiar with the following: • Framework Design and Development - Develop a strong understanding of relevant product areas, proficiency in designing and implementing high quality framework, that are modular, configurable, maximize reuse, are fast, effective, user friendly, secure, compliant, stable and maintainable. • Develop Testing Tools, Utilities - Develop a strong understanding of relevant product areas, integrate innovative tools, libraries, and technologies into the automation framework to enhance testing capabilities. • Technologies - Experienced in containerization technologies. Experienced in cloud platforms such as AWS, Google Cloud, or Azure. Experienced in Leveraging DevSecOps to Improve Engineering Efficiency • Release Process and Continuous Integration/Continuous Deployment (CI/CD) - Agile software development release process, CI/CD practices and tools (e.g., Jenkins, GitHub) to integrate automated tests into the build process. • Performance Testing - Familiarity with performance testing concepts and tools (e.g., JMeter, LoadRunner) to assess system behavior under load. • Documentation Skills - Proficiency in documenting framework architecture, components, usage instructions, presentation, and bug report, etc... • Requirements Analysis - Analyze [simple/complex] system requirements and design to determine the best approach for testing of the change/implementation. • Critical Thinking and Problem-Solving Skills - Debugging and resolving blocking issues, especially in automation scripts, frameworks and tools. Applies analytical and creative approaches to tackle complex quality challenges with innovative solutions. • Collaboration and Communication - verbal and written communication skills on executing task-specific collaboration, conveying precise technical details, responding to immediate issues, and ensure clarity in resolving project-level technical challenges • Training, Leading, and Mentorship - Capability to train, lead and mentor junior team members in automation best practices and framework usage. • Multi-Tasking Skill with Positive Attitude - Multi-Tasking skill with willingness and positive attitude to do whatever it takes to complete tasks on time or as quickly as possible. • Product Knowledge - Acquire and apply domain-specific knowledge to ensure that testing efforts align with business objectives and real-world use cases. Knowledgeable of the following: • Create and Maintain Libraries - Proficiency in creating and maintain automated reusable libraries/components to enhance automated capabilities • Coding Skills - Strong knowledge of programming languages commonly used in automation, such as Java, Python, or JavaScript. • Test Automation Tools - Experience coding with popular test automation tools and frameworks (e.g., Selenium, TestNG, JUnit, Appium, IDE, Metrics etc.). Knowledge of containerization technologies like Docker and Kubernetes. • API Testing - Knowledge of API testing methodologies and tools (e.g., Postman, SoapUI, Curl, Insomnia) for validating RESTful and SOAP APIs. • Debugging and Troubleshooting - Strong skills in diagnosing issues within the automation execution and scripts to ensure smooth operation. • Best Coding Practices - Ability to conduct code reviews and provide constructive feedback to ensure quality and adherence to standards and best practice. • Time Management - Excellent organizational skills to manage multiple testing projects, prioritize tasks to meet deadlines. • Adaptability and Flexibility - adapt to changing requirements, code designs and implementation changes, new technologies, methods to solve problems, shift priorities, workstyle and responsibilities. Experienced with the following: • Continuous Learning - Commitment to staying updated with the latest trends, tools, and technologies in test automation and quality assurance. • Attention to Detail - Meticulous attention to detail to ensure high-quality automated tests and reliable framework performance. About the Company Why choose a career at Mercury? At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can't imagine a world without it. Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life. We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals. Learn more about us here: ********************************************** Perks and Benefits We offer many great benefits, including: Competitive compensation Flexibility to work from anywhere in the United States for most positions Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours) Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus) Medical, dental, vision, life, and pet insurance 401 (k) retirement savings plan with company match Engaging work environment Promotional opportunities Education assistance Professional and personal development opportunities Company recognition program Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law. Pay Range USD $85,479.00 - USD $157,868.00 /Yr.
    $85.5k-157.9k yearly Auto-Apply 60d+ ago
  • Underwriter / Account Executive - Commercial Accounts

    The Travelers Companies 4.4company rating

    Irvine, CA job

    Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Underwriting Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $89,800.00 - $148,300.00 Target Openings 1 What Is the Opportunity? Commercial Accounts offers a wide array of guaranteed-cost products to mid-size businesses. Total account solutions include General Liability, Property, Automobile, Workers' Compensation, and Lead Umbrella. The Account Executive (AE), Commercial Accounts will partner with agents and brokers to provide property, general liability, commercial auto, and/or workers' compensation coverage for new and renewal business based on customers' needs. As an AE, you are decisive, detail-oriented, and know how to build relationships internally and externally to drive results. Your ability to assess risk and sell our products will contribute to the profitability and success of Travelers. What Will You Do? * Manage the profitability, growth, and retention of an assigned book of business. * Underwrite and skillfully negotiate customer accounts to minimize risk and maximize profitability. * Cultivate and maintain relationships with internal partners within the business unit and across the enterprise to create sales plans and identify cross-selling opportunities. * Foster and maintain relationships with external partners by regularly meeting in person with agents and brokers to market and sell Travelers products with a goal of writing and retaining accounts consistent with our risk appetite. Must be able to travel to such meetings. * Identify and capture new business opportunities using consultative marketing and sales skills. * Develop and execute agency sales plans. Execute region/group sales plans. * Perform other duties as assigned. What Will Our Ideal Candidate Have? * Bachelor's degree. * Three to five years of relevant underwriting experience with experience in commercial lines. * Knowledge of commercial lines products, the regulatory environment, and the local insurance market. * Strong critical thinking skills with the ability to proactively identify underwriting, marketing, or financial challenges and analyze available information to make timely decisions in alignment with our risk appetite. * Communication skills with the ability to successfully negotiate with agents and brokers. * CPCU designation. What is a Must Have? * Two years of underwriting, claim, operations, risk assessment, actuarial, sales, product, or finance experience. What Is in It for You? * Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. * Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. * Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. * Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. * Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit *********************************************************
    $89.8k-148.3k yearly 60d+ ago
  • Workers' Compensation Legal Assistant

    The Travelers Companies 4.4company rating

    Glendale, CA job

    Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim, Legal Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $52,600.00 - $86,800.00 Target Openings 2 What Is the Opportunity? Travelers offers the strength of a national legal organization committed to your professional development while maintaining a local focus. As a Legal Assistant at Travelers you will perform a variety of legal assistant and administrative duties for assigned attorneys, many of which are unique to a legal environment and require a working knowledge of legal concepts, terminology, and processes. Assist with general office support efforts as requested and assigned. What Will You Do? * Effectively compose various legal documentation including but not limited to pleadings, discovery, subpoenas and draft correspondence. * Review incoming mail to determine urgency and work with attorneys accordingly. * Maintain & Review attorney calendars daily and proactively handle upcoming events * Input and maintain all case file information into case management system for staff attorneys and ensure data integrity. * Act as liaison with experts and witnesses in scheduling/coordinating appearances, depositions, medical examinations and other court designated hearings. Retain court reporters and interpreters, if necessary. Act as a liaison between attorney and vendors. * Act as a liaison between client and Staff Counsel office by furnishing and requesting information as needed. * Assist with Trial preparation. * Records billable time when applicable. * Perform other duties as assigned. What Will Our Ideal Candidate Have? * Associates Degree or equivalent combination of relevant education and work experience preferred. * 1+ years experience as a legal assistant preferred. * Experience in insurance defense litigation preferred. * Strong written and oral communication skills. * Strong interpersonal skills to communicate with court personnel, other attorneys and their staff, clients, witnesses and outside vendors. * Highly proficient in MS Word, MS Outlook, Excel and Powerpoint. * Highly proficient with the usage of a case management system and other software applications. * Strong knowledge of trial procedures * Strong understanding of legal terminology, local court/jurisdiction rules and adhere to law office procedures. * Maintain strict confidentiality of office files and records. * Ability to manage time and multitask effectively and display problem solving skills by developing methods or approaches to getting the work done. * Ability to adapt to new situations and changing priorities. * Ability to work independently as well as in a team environment. What is a Must Have? * High School Diploma or its equivalent. What Is in It for You? * Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. * Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. * Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. * Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. * Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit *********************************************************
    $52.6k-86.8k yearly 8d ago
  • Underwriting Assistant

    Mercury Insurance Services 4.8company rating

    Mercury Insurance Services job in Brea, CA

    Seeking candidate that resides in Southern California Performs various duties in support of the professional underwriting team members. Geo-Salary Information An in-person interview may be required during the hiring process State specific pay scales for this role are as follows: $40,519 to $70,777 (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA) The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location. Responsibilities Essential Job Functions: Under direct supervision, reviews policy changes, documents and notes on personal lines policies. Ensures correct documentation is obtained from agents/insureds and processes accordingly per established guidelines. Sends requests for additional data as needed. Responds to inquiries from insureds, Claims, and agency personnel regarding forms, underwriting procedures, policy information, etc. Participates in projects where goals may include, but are not limited to: premium leakage and expense reduction. Orders third party reports as needed. Other duties as assigned by Leader. Qualifications Education: • High School diploma required Experience: • At least 1 year of directly related experience required • Or equivalent combination of education and/or experience Knowledge and Skills: • General knowledge of the organization, practices and operations. • Good verbal communication skills to deal effectively with agents, insureds and claims personnel in verifying file information and providing good customer service. • Effective listening skills. • Requires critical attention to detail, organization and accuracy of work. Must be able to work standard business hours Monday - Friday 8am-5pm PST About the Company Why choose a career at Mercury? At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can't imagine a world without it. Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life. We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals. Learn more about us here: ********************************************** #LI-TG1 Perks and Benefits We offer many great benefits, including: Competitive compensation Flexibility to work from anywhere in the United States for most positions Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours) Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus) Medical, dental, vision, life, and pet insurance 401 (k) retirement savings plan with company match Engaging work environment Promotional opportunities Education assistance Professional and personal development opportunities Company recognition program Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law. Pay Range USD $40,519.00 - USD $70,777.00 /Yr.
    $40.5k-70.8k yearly Auto-Apply 3d ago
  • Regional Distribution Analyst - Enterprise Distribution Management

    Travelers Insurance Company 4.4company rating

    Irvine, CA job

    **Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Sales **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $57,900.00 - $95,600.00 **Target Openings** 1 **What Is the Opportunity?** The Enterprise Distribution Management (EDM) team is responsible for driving profitable growth across all of Travelers business units. As a Regional Distribution Analyst, you will be responsible for successfully planning and executing on regional strategies, distribution management, analytics, and marketing in support of regional objectives. You will be a collaborative, effective member of the Regional Enterprise Distribution Management team. **What Will You Do?** + Prepare reports for CURE meetings, agent/broker results and agent/broker meetings. May participate in meetings. + Central point of coordination for agency support services with regional & local business teams, Agency Administration, Agency Automation and agents/brokers. + Follow Agency Administration Guidelines to collect documentation and process changes related to mergers & acquisitions. Communicates changes to business units and coordinates updates to agreements with Agency Compensation. + Facilitate effective communication across region on agent/broker initiatives, news and insights. Maintain distributor profiles and regional access & contact guides. + Follow best practices to assist in preparation and coordination of Distribution Leadership and Distribution Production meetings. + Assist regional teams with effective agency planning. + Lead, participate and/or provide input on regional projects. + Act as or assist office resident managers as needed. + Coordinate and maintain regional calendar of EDM events (e.g. product fairs, trade shows, associations and/or agency events). Oversee regional EDM marketing budget. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + Bachelor's degree with a focus on marketing, finance or business. + 3 or more years of insurance industry experience in agency or marketing discipline. + Property and casualty experience. + Strong verbal and written communication skills. + Demonstrated ability to interact with a variety of customers. + Solid skills in Microsoft suite of programs to include Word, Excel, Powerpoint, Access. + Experience in managing complex data. **What is a Must Have?** + 1 year of related work experience within Property & Casualty insurance industry. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .
    $57.9k-95.6k yearly 3d ago
  • Account Executive Director, National Accounts

    Travelers Insurance Company 4.4company rating

    Diamond Bar, CA job

    **Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Underwriting **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $153,700.00 - $253,700.00 **Target Openings** 1 **What Is the Opportunity?** This position is posted as an AED, but we have the opportunity to hire a candidate an Account Executive Officer/Sr. Underwriter depending on experience. National Accounts provides casualty solutions for clients with significant risk with coverages such as Workers' Compensation, General and Product Liability, as well as Commercial Automobile Liability. The Account Executive Director (AED), National Accounts will partner with agents, brokers, and customers to provide guaranteed cost and loss sensitive coverage for new and renewal business based on customers' needs. This role has the highest level of production, technical, and sales expertise and is a technical resource for the region/business unit. As an AED, you are decisive, detail-oriented, and know how to build relationships internally and externally to drive results. Your ability to independently assess the most complex risk and sell our products in challenging markets will contribute to the profitability and success of Travelers. **What Will You Do?** + Manage the profitability, growth, and retention of an assigned book of business. The book of business owned is comprised of accounts with the highest complexity. + Underwrite and skillfully negotiate the most complex customer accounts to minimize risk and maximize profitability. + Cultivate and maintain relationships with internal partners within the business unit and across the enterprise to create sales plans and identify cross-selling opportunities. + Foster and maintain relationships with external partners by regularly meeting in person with agents, brokers, and customers to market and sell Travelers products with a goal of writing and retaining accounts consistent with our risk appetite. Must be able to travel to such meetings. + Identify and capture new business opportunities using consultative marketing and sales skills. The sales process to target new accounts has a long runway (6 months to 1 year). + Independently develop and execute agency sales plans and frequently partner with your Managing Director (MD) to develop region/group sales plans. + Provide coaching, mentoring, and strategic counsel on underwriting to all levels of underwriters within region or business unit. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + Bachelor's degree. + Eight to ten years of relevant underwriting experience with experience in National Accounts. + Expert level knowledge of National Accounts products, the regulatory environment, and the local insurance market. + Deep financial acumen. + Strong critical thinking skills with the ability to proactively identify underwriting, marketing, or financial challenges and analyze available information to make timely decisions in alignment with our risk appetite. + Excellent communication skills with the ability to successfully negotiate in difficult situations with agents and brokers. + CPCU designation. **What is a Must Have?** + Five years of underwriting experience. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .
    $153.7k-253.7k yearly 21d ago
  • Support Spec II - Legal

    Mercury Insurance Services 4.8company rating

    Mercury Insurance Services job in Brea, CA

    Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers for 2025! The Legal Support Specialist II is part of our Legal Department. Some responsibilities include processing subpoena orders, assisting attorneys and/or secretaries with gathering material to forward to retained experts, submitting court filings, processing closings, drop filing, handling a high volume of emails in various inboxes, assisting internal attorneys and secretaries with questions and assignments. Under general supervision, the primary job function of the Support Specialist II is to provide phone support as well as performing routine but varied clerical and support duties according to standard procedures. Responsibilities Essential Job Functions: Types and transcribes assignments such as business correspondence, forms and reports. Will have direct contact with customers, may compile information for reports, and processing forms and documents. Transferring and escalating potential calls to the appropriate department if needed. Qualifications Education: Completion of a high school education. Experience: A minimum of 1 year general office or related Company experience. Or equivalent combination of education and/or experience Knowledge and Skills: Written and verbal communication skill to proofread and edit routine forms, reports and business correspondence as well as explain Company policies and procedures and respond to routine inquiries. Job duties consist of a significant percent of typing assignments, must have proficient typing skills. General knowledge of department procedures and operations to prepare, process, and complete assignments appropriately and maintain records. Ability to manage inbound calls in a timely manner, while maintaining a positive, empathetic, and professional demeanor towards customers at all times. Engaging in active listening with customers, confirming or clarifying information and addressing customer concerns as needed. About the Company Why choose a career at Mercury? At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can't imagine a world without it. Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life. We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals. Learn more about us here: ********************************************** Perks and Benefits We offer many great benefits, including: Competitive compensation Flexibility to work from anywhere in the United States for most positions Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours) Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus) Medical, dental, vision, life, and pet insurance 401 (k) retirement savings plan with company match Engaging work environment Promotional opportunities Education assistance Professional and personal development opportunities Company recognition program Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law. Pay Range USD $29,648.00 - USD $47,360.00 /Yr.
    $29.6k-47.4k yearly Auto-Apply 38d ago
  • Workers' Compensation Associate Counsel

    Travelers Insurance Company 4.4company rating

    Ontario, CA job

    **Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Claim, Legal **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $85,600.00 - $141,200.00 **Target Openings** 1 **What Is the Opportunity?** Travelers offers the strength of a national legal organization committed to your professional development while maintaining a local focus, positioning you as a strong business partner and trusted advisor who delivers exceptional value through local expertise and outstanding client service. We handle litigation arising from claims asserted against policyholders or the company and take cases from inception through trial and appeal. As an Associate Counsel with Travelers you will be responsible for high quality, proactive case handling and will have the opportunity to develop your legal expertise and litigation skills working under the mentorship of senior lawyers to handle a caseload of lower complexity matters and deliver optimal results for Travelers' insured customers. Start your career today in our new Woodland Hills Location. **What Will You Do?** + In the handling of a case load of lower complexity matters, your responsibilities will include: + Acquire and develop knowledge on how to apply effective litigation/negotiation skills. + Conduct legal research and demonstrate effective and persuasive legal writing and presentation skills. + Draft pleadings, motions, briefs, discovery and other file documents under the supervision of experienced counsel. + Attend court events, depositions, and other appointments with or under the supervision of experienced counsel. + Provide case analysis and recommendations to insured clients and claim partners on file handling strategy. + Build and maintain strong internal and external client and business partner relationships. + Fully and effectively utilize available technology, case management system and automation. + Travel as required to meet business needs. + Perform other duties as assigned. **What Will Our Ideal Candidate Have?** + 1-3 years of litigation experience as a practicing attorney. + Demonstrates persuasive legal writing and oral advocacy skills. + Proficiency in legal research tools & technology + Ability to foster collaborative relationships with colleagues, customers, and business partners to deliver exceptional customer service + Demonstrates strong communication skills, sense of urgency, and responsiveness. + Exercises sound decision making and effective negotiation skills. + Possesses a flexible and agile mindset with a willingness to take on new challenges as needs evolve. **What is a Must Have?** + Juris Doctorate or equivalent International legal degree; graduate of an accredited law school. + Active license in good standing to practice law in the state(s) in which representation is required. + Regularly attends case related events (e.g. trials, deposition, site visits, etc.) and has the ability to transport to those events. Valid driver's license required depending on the location. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .
    $85.6k-141.2k yearly 60d ago
  • Property Claims Specialist Field I

    Mercury Insurance Services 4.8company rating

    Mercury Insurance Services job in Simi Valley, CA

    Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers for 2025! If you're passionate about helping people restore their lives when the unexpected happens to their homes and providing the best customer experience, then our Mercury Insurance Property Claims team could be the place for you! Upon completion of the training program, ideal candidates will transition into a property claims field adjusting position traveling to loss sites that have been damaged by fire, water, weather, or other unexpected events. You may also handle some claims via virtual technology and/or collaborate with vendors. The Property Claims Field Adjuster will learn apply knowledge of current Company policies, applicable regulatory standards, and procedures to investigate, evaluate and settle minor to moderate Homeowner's property claims in a timely and efficient manner as to prevent unnecessary expense to the Company and policyholders, and provide exceptional service to our customers. Geo-Salary Information An in-person interview may be required during the hiring process The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location. Responsibilities Essential Job Functions: • Investigate and resolve Homeowners claims of minor to moderate complexity in a timely and efficient manner. Document with photographs, measurements, recorded interviews as needed, write a repair estimate to capture damages, and complete thorough file notes. • Ability to perform field inspections at least 50% of work time. (company car provided) This will involve travelling to our customers' home to conduct on-site inspections, thoroughly investigate coverage and prepare detailed estimate to efficiently resolve their claims. • Ability to handle virtual claims. Must have ability to use imagery, and advanced video technology to collaborate with onsite vendors and insureds to identify damage and write damage estimates from a virtual setting when needed. • Compare facts gathered during the investigation against the policy to determine coverage of claim; extend or deny coverage as appropriate. • Establishes reserve amounts within prescribed settlement authority limit and negotiates settlement of claims; recommends claims which exceed personal authority limit to supervisor for approval. • Responsible for effectively and timely communicating with insureds and /or their representatives to resolve issues and ensure customer satisfaction. This includes timely response to phone calls, emails, texts, written communication, and adherence to Department of Insurance requirements. • Prioritizes own responsibilities and effectively manages claims workload to regularly monitor progress and expenses to properly resolve inventory to conclusion. • At times may direct, monitor, and review files handled by independent adjusters to conclusion. • Other functions may be assigned Qualifications Education: • Bachelor's degree preferred or equivalent combination of education and experience. • Valid driver's license is required. • Ability to obtain state specific property claims licensing, as required. • Must successfully participate and complete formal property claims training program that may take place in person, virtually, or a combination of both. Experience: • Have prior experience using estimating software like Xactimate. • Experience in a related field: property claims experience, customer service environment, construction, restoration, mitigation • Are known for clear and professional communication, both written and verbal • Are bilingual and/or have prior military experience is a plus • 1-3 years equivalent industry experience is preferred Knowledge and Skills: As a Property Claims Field Adjuster 1, you will: • Possess the ability to work independently with limited or no supervision over daily activities required to successfully investigate, evaluate, write damage estimates, negotiate, and resolve property claims • Have a passion for outstanding customer service • Make quality decisions based upon a mixture of analysis, wisdom, experience, and judgment, including the ability to negotiate. • Be comfortable with and adaptable to new technology and business tools • Be able to seamlessly transition between various methods of inspection, including physical, video, or photo, to write a damage estimate: o May include climbing ladders to inspect roofing or attic space and inspection of crawl spaces. o Ability to lift and carry up to 50 pounds. • Possess strong organizational, time management, and prioritization skills to handle varying workloads due to seasonal volume changes and catastrophes. • Be able and willing to work flexible work shifts and may be asked to work overtime, as needs arise. • Drive to and from multiple locations and occasionally outside of normal business hours. About the Company Why choose a career at Mercury? At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can't imagine a world without it. Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life. We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals. Learn more about us here: ********************************************** Perks and Benefits We offer many great benefits, including: Competitive compensation Flexibility to work from anywhere in the United States for most positions Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours) Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus) Medical, dental, vision, life, and pet insurance 401 (k) retirement savings plan with company match Engaging work environment Promotional opportunities Education assistance Professional and personal development opportunities Company recognition program Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law. Pay Range USD $61,864.00 - USD $108,197.00 /Yr.
    $61.9k-108.2k yearly Auto-Apply 23d ago
  • Software Engineer II

    Mercury Insurance Services 4.8company rating

    Mercury Insurance Services job in Brea, CA

    Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers for 2025! As a Software Engineer II, you will be responsible for designing, developing, and maintaining complex software systems. This role involves working on more advanced projects compared to entry-level positions and requires a deeper understanding of software engineering principles. In this role you will also mentor other less experienced engineers. Geo-Salary Information An in-person interview may be required during the hiring process State specific pay scales for this role are as follows: $85,480 to $157,868 (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA) $77,709 to $143,516 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME) $69,938 to $129,165 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV) The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location. Responsibilities Essential Job Functions: Write high-quality code for medium-complexity scenarios with good test coverage. Review and translate product requirements into robust designs to ensure high-quality applications that are modular, configurable, maximize reuse, and are fast, effective, user-friendly, secure, compliant, scalable, and maintainable. Assist with any application system support needs. Participate in design and code reviews of applications to ensure best practices, adherence to Mercury standards, and high quality. Mentor and provide technical guidance to other engineers on the team, fostering a culture of innovation and excellence within Mercury engineering. Qualifications Education: Minimum: Bachelor's Degree in Computer Science, Information Systems or other related fields Or equivalent combination of education and experience. Preferred: Master's Degree in Computer Science. Experience: Minimum: 2 to 4 years of programming experience Preferred: 5 or more years of experience with Java or Python 2 or more years of experience with frontend technologies (Angular or React) 2 or more years of experience with SQL and NoSQL databases 1 or more years of experience with CI/CD technologies using Jenkins, GitHub, Docker or Kubernetes. Skilled in APIs using modern protocols like REST and gRPC Exposure to using AI SDKs Exposure to Guidewire Skills: Minimum: Experienced in programming in one or more industry-standard languages (e.g., Java, Python, Go, C++, JavaScript). Knowledgeable in leveraging various data structures, algorithms, and design patterns. Familiar with relational databases, NoSQL, and caching solutions. Strong problem-solving skills. Good communication abilities. Capable of working independently on simple tasks. Ability to collaborate and influence team members to address impediments and deliver desired results. Preferred: Knowledge of cloud platforms such as AWS, Google Cloud, or Azure. About the Company Why choose a career at Mercury? At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can't imagine a world without it. Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life. We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals. Learn more about us here: ********************************************** #LI-ZK1 Perks and Benefits We offer many great benefits, including: Competitive compensation Flexibility to work from anywhere in the United States for most positions Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours) Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus) Medical, dental, vision, life, and pet insurance 401 (k) retirement savings plan with company match Engaging work environment Promotional opportunities Education assistance Professional and personal development opportunities Company recognition program Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law. Pay Range USD $83,670.00 - USD $161,815.00 /Yr.
    $85.5k-157.9k yearly Auto-Apply 2d ago
  • Sr Auto Appraiser

    Mercury Insurance Services 4.8company rating

    Mercury Insurance Services job in Los Angeles, CA

    This position is supporting Central Los Angeles - LA around 110 freeway down to Inglewood and continues down to Long Beach territory. If you are passionate about helping people restore their lives when the unexpected happens, and providing the best experience, then our Mercury Insurance Claims team could be the place for you! We offer dynamic and challenging opportunities to those who want to make a meaningful impact. Under general supervision, as an Auto Appraiser Sr. you will travel to various locations in your assigned territory to inspect and evaluate physical damage to vehicles for first and third-party claims. You will assess the current market value and estimate the cost of repair. At Mercury, we believe in nurturing growth, making time to have fun, and working together to make great things happen. Geo-Salary Information An in-person interview may be required during the hiring process State specific pay scales for this role are as follows: $55,318 to $96,646 (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA) $50,289 to $87,860 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME) $45,260 to $79,074 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV) The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location. Responsibilities Essential Job Functions: • Ensures equitable settlement of damages and maintains good customer service and shop relations. Inspects and evaluates the degree of physical damage to vehicles for first and third-party claims; completes detailed summary of damage and estimates cost of repair based on knowledge of equipment, parts, and present values. • Presents estimates and reaches agreed upon price with repair facility and confirms assessment of damages and costs; negotiates settlements with related parties, as necessary. Researches total cash value of vehicle and parts by gathering and analyzing current market information to support total losses settlements. • Takes photographs of vehicles and physical damage to aid in the determination of liability and to substantiate findings; submits compliant reports and documentation. Performs re-inspections and authorizes supplemental repairs as necessary to ensure quality service and thorough restoration of damage. • Maintains communication with clients throughout repair process; reports initial evaluation and summary of damage, explains relevant procedures, responds to customer inquiries; provides complete, courteous, and timely customer service. • Stays updated on current vehicle values, industry and market trends, and Company policy and procedures. Qualifications Education: Minimum: • High School Diploma or GED. • 6 months technical training. • You may be required to obtain a Company sponsored Adjuster's license to handle claims, to be secured upon hire. Preferred: • Advanced technical automotive repair training/certification. • Bachelor's Degree. Experience: Minimum: • 2 years auto appraising experience. • Knowledge of Mitchell or CCC. Preferred: • Body or mechanical repair facility management experience. Skills & Abilities Minimum: • Collaborates with the Claims Branch staff to confirm coverage, determine available limits, identify possible fraudulent activity, and obtain settlement approval. • Comprehensive knowledge of Company procedures and insurance contracts. • Solid understanding of automobile components, current values, and repair estimating practices to resolve and settle physical damage claims. • A general knowledge of automotive repair including mechanical, sheet metal, paint and frame repair is beneficial. • Technical skills to read and understand frame and alignment specifications. • Strong analytical ability to make complex, accurate assessments of damage and repairability. • Possessing a knowledge of current estimating software such as Mitchell or CCC is recommended. • Able to communicate effectively and professionally to insured's, claimants, attorneys, etc. in explaining the estimation and repair process while negotiating fair settlements with repair facilities. • Acting with initiative and passion, balancing decisiveness, and attention to detail, to drive results while working independently and under minimum supervision. • Requires organizational and time management skills to complete field assignments in a timely and accurate manner (automobile travel up to 50%). • Position includes use of a Company car in compliance with the Company Vehicle Use and Rules agreement. • Must meet established Company standards regarding personal driving history and current license status to be eligible for position. Preferred: • Demonstrates intellectual curiosity by seeking out efficiencies through process improvement or technology. • Take ownership of any process they can improve. • Assumes positive intent in all interactions. • Seeks growth within and beyond this role. Physical Requirements Continuously (66%-100%): • Must be able to maintain a sedentary position for extended periods. • Must be able to communicate (electronically and telephonically) with team members, customers, and external parties. • Must be able to operate and type on a computer, laptop, and/or other Company-issued electronic device for extended periods of time. • Must be able to access and operate Company computer system, including preparing documents, entering data into computer system, and reading documents from a computer database or email system. Occasionally (Up to 33%): • Must be able to bend, stoop, reach, climb, and/or stand to access files, documents, and other equipment. • Must be able to grasp, open, and close drawers, filing cabinets, and other equipment. About the Company Why choose a career at Mercury? At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can't imagine a world without it. Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life. We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals. Learn more about us here: ********************************************** Perks and Benefits We offer many great benefits, including: Competitive compensation Flexibility to work from anywhere in the United States for most positions Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours) Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus) Medical, dental, vision, life, and pet insurance 401 (k) retirement savings plan with company match Engaging work environment Promotional opportunities Education assistance Professional and personal development opportunities Company recognition program Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law. Pay Range USD $55,318.00 - USD $96,646.00 /Yr.
    $55.3k-96.6k yearly Auto-Apply 28d ago

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